Project Youth Annual Report 19/20

annual report 19/20

creating a future where all young people can thrive.

projectyouth.org.au

We believe all young people, regardless of the disadvantage they may face, deserve the opportunity to thrive.

contents 02

04

welcome

08

10

30

our young people

32

>> 20 homelessness & housing

36

our team

38

42

44

our year in summary

our programs >> 12 early intervention & prevention

>> 24 education, employment & training

thank you

about us

our future

our finances

contact us

Project Youth acknowledges the Aboriginal & Torres Strait Islander people of this nation. We acknowledge their living culture and continuing connection to the land on which we work. We recognise that this always was and always will be Aboriginal Land and we pay our respects to Elders past, present and emerging.

PROJECT YOUTH - 19/20 ANNUAL REPORT {01}

19/20 summary together we supported

3,734 young people to be connected, safe, achieving and healthy

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1,066 2,866

young people with intensive support

94

families & parents

young people supported through early intervention programs

237

514

young people supported into Education, Employment & Training

61

young people employed through our programs

young people supported with housing

20,691

community members reached through youth campaigns

we did this through

61

courses and groups in schools and the community

57

volunteers supporting our programs

23

Project Youth services

90

paid staff

engaging

2,753

community members in youth campaigns

Helping the government recover over

$91,152

of debt owed by young people

PROJECT YOUTH - 19/20 ANNUAL REPORT {03}

I will.. talk to family and friends about youth homelessness so they can act too

what a year it has been

2020 will go down in history as an extraordinary year of change for so many organisations and for Project Youth this has certainly been the case.

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I

am so proud of how our staff and young people

programs to young people facing disengagement

have navigated the last six months during the COVID

from education and unemployment. It is with

Pandemic. Our CEO Jodie and her able management

much gratitude to our corporate and philanthropic

team were very quick to put a comprehensive and

supporters that we are able to deliver these important

detailed plan in place to continue delivering services

programs to young people who often fall through the

to our young people through a range of virtual

gaps of other mainstream services. Café Y needed

technologies and modifications. Staff came together

to close for several months during lockdown but with

and offered to help and work in different parts of the

thanks to the local community and supporters, it has

business and to put the young people ahead of any

come back strong since reopening in July.

personal concerns they may have had. It has been an anxious time for many, but there was a calm

One of the most exciting things to recognise for

throughout the organisation. The board has been

the 2019/2020 year was the introduction of a very

impressed with how the young people have been

exciting Education program called Project Educate.

respectful of the new restrictions that were put in place

The feedback so far is phenomenal. We are so proud

to comply with COVID safety guidelines and how they

to have finally launched an alternative education

demonstrated a mature response to what has been

program which we plan to expand further to cater for

an unsettling environment.

more young people who are not suited to traditional

“

school education. We should be reminded of the

on COVID, we cannot forget the achievements in the latter part of 2019 and early part of 2020 where we built on the changes from the previous year. The new organisational structure has been very successful

encouraging a more collaborative approach to service

delivery and problem solving and increased teamwork.

Housing, which is our largest program, has continued to provide much needed refuge and support to many young people. We have operated at full capacity throughout COVID in our refuges and the staff worked

throughout the lockdown period. With a likely increase in demand as a result of the impact of COVID, increasing our housing capacity is on the radar for us

words of the great French writer, Victor Hugo:

“

Although the focus of the last six months has been

He who opens a school door, closes a prison.

in the future.

The team members delivering Early Intervention

We believe developing the Education arm of Project

programs have come together as a new combined

Youth has the potential to make a significant, positive

team with HYAP and have bonded well to deliver

impact on young people who may not otherwise

their services. This has brought a diversity in skills,

get an education, and the opportunity that brings

experience and thinking to deliver services to our

for employment. Engagement in education is a key

young people. The Early Intervention team faced a

factor in producing equitable social and employment

big challenge during COVID with the majority of their

outcomes for young people, as well as being a

groups and programs needing to change significantly

protective factor for well-being, so we continue to

in order to continue to serve young people. Their

focus strategically on funding for this area of work.

innovation and skills were evident through their switch to online drop-in, tele-counselling and remote service

You will notice we have changed from an incorporated

delivery.

association to a public company limited by guarantee and we are now known as “Project Youth”.

The social enterprise stream has also faced significant

Our branding and website have also been updated

challenges with the economic impact of COVID on

and we have had a stronger focus on fundraising and

employment and education for young people. This

marketing to continue to build our reputation and

work stream is an important feature of Project Youth’s

showcase the amazing work of our staff

service delivery providing non-Government funded

and volunteers.

>>

PROJECT YOUTH - 19/20 ANNUAL REPORT {05}

In the last month we have reviewed the five -year plan that we implemented last year, and I am pleased to say the board has endorsed the strategy as still being relevant and applicable. We will continue to develop the housing, the early intervention and the social enterprise streams.

Our partnerships have strengthened over the last year and youth involvement has also strengthened with the forming of a Youth Board called “The Rising Collective”.

We farewelled Board Member Jordan Ross in February and welcomed two new Board Members in April – Jennifer Rayner and Ben Wilke. The new members have settled in well and are both making an excellent contribution to the Board of Directors. We also farewelled Gillian McGregor who had been a valued member of staff for over 16years and has supported Project Youth to grow and develop to where it is today.

On a much sadder note, one of our own, Diana, suddenly passed away in March this year. She was a beautiful person and devoted to making young people’s lives brighter through her dedication to youth work. She has been sadly missed by the Project Youth team.

In closing I must thank our volunteer community that has increased during the last year and our wonderful staff team who really stepped up when we needed them to during COVID, as well as their ongoing delivery of support to young people facing disadvantage. Your efforts during a very difficult time has enhanced our great reputation and has been greatly appreciated.

To the young people we serve, you are front and centre of everything we do and every decision we make.

You continue to inspire us.

On reflecting on the last year, I am pleased Project Youth is continuing to provide pathways for young people to be connected, achieving, safe and healthy.

Louise Birnie

Chair of Board of Directors

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These stories illustrate the transformational nature of Project Youth’s work, which is all made possible by Project Youth’s generous donors and supporters.

“

Course to help me gain some employable skills, which I am so thankful for. I learned

about coffee-making, working in a kitchen,

and even working as a waitress on the floor of their restaurant. All of these things that I

would’ve had to learn on the job in a stressful

environment I could learn at my own pace with supportive tutors and classmates around. I’ve

also done a few shifts at Café Y and I think it’s such an amazing supportive environment. My

first shift was so nerve-wracking, I didn’t want to let anyone down. But the staff were helpful and

supportive and they wanted to see me succeed.

I didn’t feel like a liability, I felt like I had a place there.”

“I feel hopeful. My relationship with my dad has gotten better, I’m feeling more confident in my skills to eventually get a job, and the support

that Project Youth is giving me makes me feel

like I can do anything. I’m so thankful for them.

They changed my life around”

“

our young people

“Project Youth enrolled me in a Hospitality

“No one had ever been there for me before until I was supported by Project Youth. I am not sure where I’d be now without them!”

“I honestly think I wouldn’t be here anymore if

it wasn’t for project Youth. I was desperate and they gave me hope.”

PROJECT YOUTH - 19/20 ANNUAL REPORT {07}

I will.. show young people that their past does not define them!

about us At Project Youth we believe all young people,

as well as being delivered collectively with partner

regardless of the disadvantage they may face,

organisations and the community.

deserve the opportunity to thrive. We work with young people aged 12-25 across Sutherland Shire, Georges

We have a five-year strategy which builds on our

River and Bayside areas, offering programs to be

28 years of service to young people and details our

connected, safe, achieving and healthy. Our work is

ambition and plans. You can access the strategy at

based on trauma informed and relational approaches,

www.projectyouth.org.au

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our vision

our purpose

A future where all young people can thrive.

Creating opportunities for young people 12-25 to determine their own future.

our outcomes Connecting Sense of belonging and connection Safe Free from violence and harm Healthy Mental and physical well-being Achieving Access to opportunities and development

our strategic priorities 1. Strengthen Our

3. Be a Catalyst for Social

Foundations

Change

2. Increase our Impact

4. Scale and Grow Effectively

our values PARTNER SHIP

INTEGRITY

RESPECT

QUALITY

INNOVATION

PROJECT YOUTH - 19/20 ANNUAL REPORT {09}

our programs T

his year has seen a significant impact on our

trauma responsive and collaborative, to ensure our

way of life, the way we run our programs and

impact is sustainable and life changing for young

demand for our services. From the devastating

people. At Project Youth we have one integrated

bushfires over summer and the preceding drought,

service with a ‘no wrong door’ approach, ensuring all

through to COVID-19 and the dramatic changes to our

young people get the help and support they need,

economy, no one has been left unaffected. Our staff,

either directly through Project Youth, or through a

volunteers, supporters, partners and the young people

referral to another appropriate service.

we work with have all been impacted in some way throughout 2019/20. Despite this significant impact, we

A young person, family member, friend or professional

have continued to deliver our services and support for

can refer a young person to any of our programs and we

young people who face disadvantage. We were able

will engage with the young person to assess what they

to ensure all our programs remained operational and

need and how we can best support them. Many young

utilised the opportunities to test, innovate and make

people involved with Project Youth will access more than

use of new technology in order to continue to offer

one of our programs. Using our relational approaches,

high quality support and care to the young people we

they will be supported to achieve their full potential. All

serve.

our programs throughout 2019/20 were committed to young people achieving one or more of our outcomes of

Project Youth remained dedicated to delivering

being connected, safe, achieving and healthy.

programs which are evidenced-based, needs led,

OUR PROGRAMS ARE STRUCTURED INTO THREE TEAMS:

1

early intervention & prevention

Programs that intervene early to prevent, reduce and stop escalation of problems.

2

housing & homelessness

Programs that prevent homelessness and accommodate young people from crisis through to independent living (or return to their family/carers home if appropriate/safe).

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3

education, employment & training

Programs and courses providing pathways to employment and education. This is through our two social enterprises, Cafe Y and Labour Y, and our alternative education school.

Please see the following pages for a description of each program and key highlights from 2019/20

I will.. have conversations with friends and young people!

PROJECT YOUTH - 19/20 ANNUAL REPORT {11}

1

early intervention & prevention

T

he Early Intervention team were significantly

Our early intervention programs in 2019/20 included:

impacted by COVID-19, with more than half of our programs unable to run due to restrictions

put in place. Innovative, creative and resourceful staff shifted our service delivery, with the use of technology,

A) COMMUNITY PROGRAMS:

to provide new opportunities for connection and

In 2019/20 we ran the Beats in the ‘Burbs initiative

ongoing support for the young people we serve. The

which was a very successful youth led music program.

Early Intervention team continued to ensure young

Young people, with support from a youth worker, were

people felt safe and supported to manage the issues

guided through the steps required to plan, advertise

they were experiencing and supporting young people

and successfully run live music events. The young

to navigate the uncertainty and volatility they faced

people were provided mentoring and support from

during a global pandemic.

professionals in the industry with a focus on increasing young people’s skills across managing performances

Early intervention is a key area of work as it ensures

and events. Young people were both behind the

young people’s problems are identified early and

scenes, and as performers, showcasing the varied

prevented from escalating, whilst also providing

talents they had to ensure a successful event. One

resilience and skills to successfully transition into

young person used the skills they had learnt in the

adulthood. Our early identification programs reduce

program to run a successful fundraiser event for the

risk factors in a young person’s life that limits their

bushfires.

social and economic opportunities, negatively impacts their development, and increases the likelihood of health problems (physical/mental), exploitation, criminal involvement and drug and alcohol use. These

B) PEER EDUCATION:

programs also increase protective factors across

Play Safe Summer Survival is a peer education and

individual, family and community characteristics that

prevention program focussed on increasing young

can help mitigate the risks and increase a young

people’s knowledge around mental health, sexual

person’s overall well-being and ability to thrive.

health and safe sexual practices.

Depending on the risks and needs identified, our programs can offer a range of support from universal

The program uses trained young peer educators

prevention through to intensive support.

delivering short surveys with key messages to engage young people in conversations about their physical, mental and sexual health. The program is run with support from NSW Department of Health and is a

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>>

>> PROJECT YOUTH - 19/20 ANNUAL REPORT {13}

key strategic program for reducing the incidence of

The 12 month mentoring program aims to engage

sexually transmitted infections amongst young people.

young people with a positive role model external to services/family, who can provide positive support

C) SCHOOL PROGRAMS:

and assist young people to engage positively within their local community. Both programs are based on strengths focussed and trauma informed

We run a range of programs in schools including

approaches, which aim to embed continuity of care

healthy relationships, couch surfing, anger

for young people through Project Youth services into

management, alcohol and drugs, and gender-based

independence. COVID had a considerable impact on

groups. The youth workers provide both group and one

the ability to complete any new matches over a six

on one programs for young people who are identified

-month period due to social distancing requirements,

by teachers within their schools as needing additional

however we continued to engage with both our

supports. The program is designed to support young

volunteer mentors and young people until we could

people who are at risk of disengaging from education

create matches.

to remain in school and improve their attendance.

The program was able to continue during COVID with many of the young people shifted to more intensive one on one support and online groups.

E) FITNESS PROGRAMS: This year Project Youth again secured funding to run

D) HYAP:

two concurrent fitness programs, in collaboration with the PCYC. The programs were funded by both Cronulla Sutherland Sharks and the Doing-It-Differently grant.

HYAP (Homeless Youth Assistance Program) continues

COVID meant we needed to cease the in-person

to work closely with young people 12-16 years of age

element of the program, pivoting the sessions to

who are at risk of homelessness. At Project Youth,

online delivery with a personal trainer providing group

HYAP encompasses the Mentoring Program and the

sessions via zoom.

Youth and Family Support Program. The mentoring program trains volunteer mentors who are matched to

The aim of these programs is to work in partnership

work with young people supporting them to feel safe,

to provide assistance and support to young people

increase their connections, achievement and healthy

at risk of disengaging from school and having

lifestyles. Our family support program works intensively

contact with the criminal justice system. The aim is

with young people to support re-connection with

to increase positive relationships between young

families, wider community networks or into long term

people and available support services, increase

transitional housing.

positive behaviours and increase school attendance.

The program has a strong focus on fitness and encouraging the young people to actively participate

The 12 month mentoring program aims to engage young people with a positive role model ...

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in their community. The young people are picked up by staff from their home one morning per week of the school term between 6am and 7am and taken to a central location. The young people then engage in an hour of fitness between 7am and 8am with a qualified fitness instructor, supported by volunteer mentors.

After the fitness the young people are provided with a healthy breakfast before being transported to school.

During the term additional sessions were organised which were designed to encourage participation, create challenge, encourage team cohesiveness and provide additional education.

>>

PROJECT YOUTH - 19/20 ANNUAL REPORT {15}

F ) E A R L Y I N T E R V E N T I O N YOUTH AND FAMILY SUPPORT:

H) OUTREACH: The Project Youth street outreach is a program that takes a youth service to young people, where they are located. The program aims to meet young people in

Early intervention case work provides young people

the community who may be at risk or engaging in at

and their families support, information and advice

risk behaviour, and provides them with information and

with a focus to minimise the escalation of issues. The

advice to keep them safe, healthy and connected. The

HYAP Youth and Family Support worker has a specific

Outreach Worker provides a direct service to young

focus on young people 12-16 years who are at risk

people that is non-judgemental, non-confrontational,

of homelessness. The remaining Early Intervention

and trauma informed, supporting young people who

support is delivered for a broad range of young people

are sleeping rough, hanging out in the streets or local

including young parents, parents of adolescents, and

parks, disengaged from services, engaged in drug

individual young people aged 12-24. The workers

and alcohol misuse, at risk, and/or involved in the

provide targeted early intervention to young people

criminal justice system. The program intersects with

through increasing social participation, running

both our drop in and Court Support programs, as many

parenting programs, increasing family capacity, and

young people are involved across all three programs.

providing information, advice, and intensive support.

This supports the relationship development with the

The support is focussed on the de-escalation of

young people that allows for more individualised case

issues, identifying appropriate community support,

management and the ability to support young people

embedding protective factors and building resilience.

to transition with successful outcomes regarding their

Key highlights included the continuation of the Y

safety, health and wellbeing. The program cannot work

Connect Program, which reduced social isolation of

in isolation and depends on effective partnerships with

young people and created lasting connection and

police, council and other local stakeholders, to identify

friendships for the participants.

new areas where at risk behaviours are occurring, to fund and to provide opportunities for increased

G ) A D O L E S C E N T A N D FAMILY COUNSELLING PROGRAM: The Adolescent Family Counsellor (AFC) provides support to young people and their families where there are concerns or issues with communication, dysfunction or relationship breakdown. This includes providing parents and teenagers with support to live together, improve their trust, respect and support to negotiate the difficulties that may arise on the path from childhood to adulthood. The AFC works with the whole family to rebuild relationships through open communication, increasing awareness from parents about their young person and their feelings, and working to negotiate ways for the family to live together more harmoniously. During COVID, the AFC transitioned to online tele-counselling successfully with families responding well to the ongoing support.

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engagement across the region.

The Outreach Worker provides a direct service to young people that is non-judgemental, nonconfrontational, and trauma informed...

I) DROP-IN:

through this scheme. Project Youth work with the young people and relevant authorities to arrange and supervise work that can be used to reduce and

We continued to provide structured drop-in programs

remove debts for young people. This year the work

at both our Menai and Miranda centres 2-3 days

has included gardening, painting, furniture moving,

per week through-out 2019/20. During COVID, we

cleaning, decorating and demolition. One young

shifted to an online drop-in format to ensure ongoing

person supported through Project Youth, Labour Y and

engagement and connection for young people during

the WDO scheme, has now set up his own business as

this particularly volatile and uncertain period of time.

a furniture removalist.

These drop-in sessions provided an opportunity for young people to engage in a youth service, to feel safe, connect with other young people and speak with youth workers for advice and support if needed. These programs are an effective way to engage young people who have not previously been involved, are resistant to involvement, or had negative experiences in other programs or services. This is an area of work that is very valuable but currently unfunded even though evidence shows the need and outcomes achieved through these programs. Project Youth will continue to source funding where possible to provide drop-in programs in the future.

J) COURT SUPPORT: Court support remains an integral pathway of early intervention support for young people involved in Children’s Court. Project Youth provides young people involved in the criminal justice system access to a support worker who can connect them with relevant services and resources, including legal aid, in-court support, referral, advice and support. Court support initiates the building of positive relationships with young people and is a key way to engage young people with multiple and complex needs to other support services/programs both internally to Project Youth or to external providers.

K ) W O R K D E V E L O P M E N T ORDERS (WDO): All young people with accumulated debt, and who are case managed by Project Youth, continue to have access to the Work and Development Order Scheme (WDO). Under the WDO scheme ‘disadvantaged people who have accumulated fines can clear their debts by undertaking activities which benefit them and their local community’.

Project Youth continue to support all young people already engaged with our programs with their debt

>> PROJECT YOUTH - 19/20 ANNUAL REPORT {17}

early intervention & prevention highlights

community program

ive music events 5 lproduced people attended 396 ytheoung events 23 y oung people were engaged in development of the events

f young people 100% oengaged had increased connections

peer education

20 peer educators employed ncrease in young 26% ipeople engaged of young people 100% reported an increase in knowledge

people reported 100% oanf young increase in safety

school program

29 groups run in schools

7 high schools 100%

schools repeat involvement

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mentoring

48 young people supported 52% new referrals

ew matches with 14 nmentors

oung people had 25 ymental health diagnosis 14% young people in foster/supported care

(previously unknown)

arrangements

ncreased their 98% iconnections 94% increased their safety their 90% increased achievements

Muscle Up/Fit 4 Life

young people engaged 53 mentors engaged 24 in supporting young people

improved health 1 00% showed outcomes connected in the 100% stayed program

early intervention & family support

young people supported 77 group programs 3 completed f the remaining young 30% opeople maintained safe accommodation

ccessed mental health 20% asupport with 50% connected employment services or

maintained employment

young person 100% ofgroups improved their connections

counselling

97 families were supported young people supported 106 parenting courses were 3 delivered reported 85% ofanfamilies increase in health, connection and safety

court support

352 young people supported f young people provided 81% oinformation and support for legal issues

f young people attending 75%+ ocourt are already known to Project Youth

drop-in

1397 young people supported drop-in sessions 97 completed of young people 100% improved their connections

young people 100% ofimproved their safety

outreach 364 young people provided with support, advice and information 2% of young people transitioned to case management 26% of young people provided with support to be safer 24% of young people provided with support regarding drug and alcohol 96% of young people more connected with Project Youth provision

WDO

young people supported 64 successfully completed 80% their WDO people connected 80% toyoung additional support in Project Youth

$293,401 paid off to date through Project Youth

PROJECT YOUTH - 19/20 ANNUAL REPORT {19}

2

homelessness

& housing

Y

outh homelessness is an issue in Australia that

this period, especially where we had no vacancies to

is continuing to grow. In the local geographical

house them.

areas (LGA) that Project Youth work, there are

1,628 homeless people recorded of which 24% are

In this reporting year, Project Youth supported young

young people.

people in our housing program to:

Project Youth’s housing programs start with the key element of early intervention and prevention to try and circumvent the risk of homelessness, as well as providing crisis refuges, semi-independent housing, and transitional housing. All young people in our housing and accommodation are provided with trauma-informed case support to address the underlying and complex issues that cause homelessness, including drugs, alcohol, mental health issues, family breakdown, violence, poverty, unemployment, gambling, abuse, neglect and/or not in education.

During COVID all of our accommodation services continued delivering our full service provision with no reductions or changes to our offer. There was

• Access housing (internal and external) • Return to family/build better relationships with family

• Access services to support risk factors i.e.

Income, MH, Drug and Alcohol, Crime

• Remain engaged in education/improve attendance

• Engage in education, training and/or employment

• Improve living and life skills • Maintain a tenancy and co-tenant • Move into independence

no decrease in capacity and we held no vacancies

One key thing that housing staff identify as a highlight

throughout the COVID lockdown period within

of their year is seeing young people transition through

our refuges. Our staff also implemented new and

our housing program and leaving in a much healthier,

innovative ways of staying connected with young

safer and more connected place than when they first

people in our semi-independent and transitional

entered. We acknowledge that not all young people

accommodation, including using zoom to conduct

achieve medium- or longer-term housing, however

workshops and meetings; phone calls; FaceTime

when they exit from Project Youth, we recognise the

sessions; text messaging and food/emergency

significant impact that the majority of young people

supplies drop offs to maintain support during the

experience, including new skills, improved behaviours,

lockdown period. A housing staff member was also

reengaging in education, addressing their mental

allocated to focus on working externally with any

health, and improved community connections.

young people who contacted Project Youth for support during the COVID lockdown period. We could then we supported as many young people as possible during

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Our Youth Homeless and Housing Programs in 2019/20 included:

A ) C R I S I S R E F U G E S ( T H E BRIDGE AND PENNY’S):

B ) S E M I - I N D E P E N D E N T HOUSING (THE HUT, HENRY’S AND JACARANDA COTTAGE):

Project Youth have two crisis refuges called The

Project Youth have three semi-supported housing

Bridge (in Sutherland Shire) and Penny’s (in Georges

programs - The Hut, Henry’s and Jacaranda Cottage.

River). Both refuges support young people in crisis by

We provide 12 beds across our semi-supported

providing short term accommodation and intensive

provision where young people can be accommodated

trauma informed support to move from crisis to semi-

and supported for up to 12-18 months. The Hut and

supported services, return to their family home or

Henry’s are managed internally by Project Youth staff

into transitional housing. This prevents homelessness,

while Jacaranda Cottage is commissioned by Project

provides living skills and access to services to support

Youth, and managed through Kingsway Community

social and economic stability. Some of the key areas

Care. All young people in our semi-supported

the staff work on with the young people includes

provision are supported to transition to independence

health (physical and mental), family restoration,

through an individualised case plan.

education, employment, community connections, practical skills, confidence building, accessing

The young people participate in structured activities

identification and benefits, and increasing resilience.

to develop their life skills, including house meetings,

Each refuge can accommodate five young people at a

group activities and Life Hacks.

time for up to three months.

>>

This prevents homelessness, provides living skills and access to services to support social and economic stability.

PROJECT YOUTH - 19/20 ANNUAL REPORT {21}

C) TRANSITIONAL HOUSING:

one week to provide spending money for every young person in our crisis accommodation to receive a $25 voucher for bedroom furnishings to make their

The Transitional Housing program supports young

space ‘feel like home’. For many young people arriving

people aged between 16-24 years experiencing

to the refuge with only the clothes they had on, this

homelessness, with accommodation and support

voucher gave them a sense of dignity, ownership and

for up to 18 months. We provide housing options

belonging. For the first time, these young people had

across the Sutherland Shire, Georges River and

a room of their own in a safe home. The campaign

Bayside Local Government Areas. The transitional

was a success and we are now able to provide

housing program also assists young people through

vouchers to each young person when they first enter

individualised support plans to address personal,

our refuges. One young person said it was “the first

social and educational barriers that may prevent them

time I had something that was just mine” and another

from accessing the private rental market. Through

said “it helped me settle in especially as one of the

consultations with young people, the team continue to

workers came shopping with me.” We plan to embed

review and update processes to ensure the program

this campaign each year into our calendar so we can

is working effectively with young people from referral

continue to support young people to ‘feel at home’.

and intake through to outcomes and transitioning from our service. We also continue to focus on

The 17th April 2020 was Youth Homelessness

relationship building with other youth services in the

Matters Day, aimed to raise awareness for youth

Sutherland Shire and St George areas to ensure that

homelessness, particularly hidden homelessness

young people have the right support at the right time,

such as couch surfing. Our campaign set out to tell

from the right service.

young people - YOU MATTER. Project Youth staff were videoed reading stories of young people who faced

D ) R E N T C H O I C E S U B S I D Y FOR YOUTH:

homelessness and these were played through our social media platforms. This campaign was aimed at raising awareness of the issues facing young people who are homeless and highlighted the success that is

Rent Choice Subsidy for Youth is a Department of

possible with trauma informed support and supported

Communities and Justice product providing time-

housing options. We also asked for donations to give

limited financial assistance and support to young

a young person food, access to internet and housing

people who have had difficulty finding suitable

support, which was particularly important during

housing to assist them to access appropriate,

COVID. Young people were involved in the design and

affordable and safe housing in the private rental

development of these campaigns ensuring that lived

market. Financial assistance is provided as a

experience is central to everything we implement.

rental subsidy for up to three years following the establishment of a private tenancy.

Project Youth is a partner agency for the program,

campaign highlights

supporting young people to refer into the program.

Once accepted we work with the young person to find a suitable property and develop an individualised plan with a focus on supports required to sustain a tenancy and improve individual training and employment outcomes. 85% of the referrals made into the program

by Project Youth staff in the financial year were exiting our transitional housing program.

E ) Y O U T H H O M E L E S S N E S S CAMPAIGNS: During Christmas 2019, we ran our #FeelsLikeHome campaign. The campaign aimed to raise $3750 in

{22} PROJECT YOUTH - 19/20 ANNUAL REPORT

members 8,549 community reached through the campaign

community members 1,663 engaged in the campaign

raised to support $5,183 young people facing disadvantage

homelessness & housing highlights people gained 100% ofor young improved their living

young people were 514 supported in our housing

young people 158 were provided with

funded programs

accommodation

young people were 66 housed in our crisis

young people were 107 supported through external case management or advocacy

refuges

*Specialist Homelessness Services

independent housing

One young person said it was

young people were 17 supported in semi

skills

young people were 59 supported through

transitional housing

“the first time I had something that was just mine�

young people were 16 referred into Rent Choice Subsidy for Youth program

young people moved 107 on from Project Youth

accommodation in this period

of young people 80% transitioning from

Project Youth had a positive outcome

PROJECT YOUTH - 19/20 ANNUAL REPORT {23}

3 T

education, employment & training

he Education, Employment & Training (EET)

and safety. It is also important to recognise that

programs this year were significantly impacted

mainstream schooling is not always the best pathway

by COVID-19, including a short-term closure of

for all young people and multiple alternative pathways

our Café, shifting support for young people online,

need to be offered to ensure all young people have

and changing the way we support young people

the opportunity to thrive.

who became unemployed due to the restrictions and lockdown periods. Despite the challenges, staff

At Project Youth we have two social enterprises, Café Y

in the EET team maintained a high quality of care

and Labour Y, to specifically support young people on

and support for young people facing disadvantages.

pathways to education and employment opportunities,

They ran additional courses and kept young people

in conjunction with a hospitality program and a range

engaged in online learning. Through support from

of work related courses and training. This year we also

funders we were also able to purchase technology for

commenced our alternative education program called

young people who did not have the ability to study

Project Educate, which is detailed below.

from home without Wi-Fi, laptops and equipment.

As with all our programs, young people are provided Census statistics show there are 4,413 unemployed

with trauma-informed support to ensure any

young people across the local government areas that

barriers to achievement are removed, so they form

Project Youth covers, which is 18% of the total youth

connections that continue to support them once they

population. However, current predictions are showing

have exited our programs.

that this will increase as young people have been disproportionately impacted from job loss during COVID, due to the industries they were employed in and their employment status.

A young person is unlikely to break the cycle of

Our EET Programs in 2019/20 included:

LABOUR Y:

disadvantage and homelessness without access to

Labour Y’s core aim is to support young people facing

education, employment and training (EET). EET is a

disadvantage within the Sutherland Shire, Georges

key determinant of a young person achieving social

River and Bayside Council areas, into sustainable

and economic goals, exiting homelessness and

employment and educational programs. This is achieved

sustaining long term financial stability. Early school

through the support of staff; sector and corporate

leavers are less likely than their peers to have the skills,

partners; local businesses and local education

confidence and positive role models to obtain and

facilities. Labour Y has also provided resources to

sustain employment, which impacts significantly on

young people such as food, appropriate clothing and

other areas such as health, well-being, connections

transportation to and from work. This, at times, has

{24} PROJECT YOUTH - 19/20 ANNUAL REPORT

been the difference to the young person obtaining and sustaining employment, instead of repeating the cyclical natures of generational unemployment.

Labour Y strives to not only build on a young person’s employability skill, but also strives to connect young people to wider community groups and intergenerational programs, facilitating employment skill workshops. In the 2019-2020 financial year, 116 young people completed courses through Labour Y, along with 39 young people who obtained and sustained employment with the support of Labour Y.

CAFÉ Y: Café Y provides coffee with a conscience. It is a vibrant community café that provides training and work placements for young people who face disadvantage, and would not be able to thrive without support. The Café is based in Menai, serving quality food and coffee to local people and businesses, either on site at the Café or through catering to meetings and events. Café Y gives 60+ young people per year the opportunity to obtain the training and traumainformed support required to achieve a Certificate II in hospitality and pathways to further training and employment opportunities and traineeships within the cafe. Café Y is very community focused and has many regular community groups visiting for coffee, cake and lunch. During COVID lockdown the Café closed for three months which provided the opportunity to modernise the space and create a more youth friendly welcoming place for the community and young people. The menu was updated and we increased the amount of volunteers supporting our endeavour to provide young people a pathway to employment while benefitting the local community. support staff who assist with transportation, food,

HOSPITALITY PROGRAM:

clothing, medical appointments and support for juvenile justice issues. Not only do the young people gain a qualification in hospitality, but they also

The Hospitality program at Project Youth supports

build strong friendships, develop social skills, gain

young people facing disadvantage to achieve a

confidence and self-esteem. Project Youth also assists

Nationally Recognised Certificate II in Hospitality. The

with the transition and support to further education

8-week course provides hands on practical work

opportunities, training and employment once the

experience and training classes for students to attain

young people have graduated.

the skills to work in the hospitality industry. 2019/2020 saw a reduction in one of the courses due to COVID and TAFE closure for one term.

The young people in the program also benefit from individual case management from Project Youth

>> PROJECT YOUTH - 19/20 ANNUAL REPORT {25}

PROJECT EDUCATE: Engagement in education is a key factor in producing

YOUTH CAN DO IT CAMPAIGN:

equitable social and employment outcomes for young

Our #YOUTHCANDOIT campaign focussed on the

people, as well as being a protective factor for well-

Labour Y branch of Project Youth. Labour Y focusses

being. It will provide the opportunity for young people to

on the education, employment and training of young

thrive in society, thereby avoiding poverty, homelessness

people in our community. With high rates of youth

and unemployment.

unemployment nationwide, this has never been more important.

This year we developed and implemented a new initiative called Project Educate which is an alternative

Interviews were conducted with Labour Y partners,

education school for young people disengaged from

asking them about the benefits of hiring young people

mainstream school or education. Young people will be

for their business. One partner commented, “Not only

engaged through flexible learning, hands on practical

will it be uplifting and rewarding, but young people

skills, trauma-informed support, mentoring and transition

give a fresh perspective to your work”.

into further education, employment and training.

We then went on to further highlight what a job and meaningful employment means to young people in our network, and shared stories of young people

... we developed and implemented a

whose lives have been transformed by Labour Y.

new initiative called Project Educate

future and a roof over my head”.

which is an alternative education

for the young people we work with (mainly the lack

school for young people disengaged

these barriers and improve employment prospects

from mainstream school or education.

Young people said “A job is a reason to get out of bed in the morning, it gives me financial security for my

We also addressed the main barriers to employment of experience and disadvantage) talking about how Labour Y supports young people to overcome by attending our free training courses. Through the Labour Y program, young people are also assisted with job readiness in the way of emergency food relief, interview clothing and transport to interviews.

The campaign raised money for Labour Y, encouraged businesses to partner with Labour Y to hire young people, and raised community awareness about the

The school will operate five days per week, with built in

rates of youth unemployment and the impact it has on

practical sessions, career development and activities

a young person’s future.

outside the learning environment. All students will be supported through distance education to achieve their schooling qualifications. The young people will be engaged through existing partnerships that Project Youth already has with key stakeholders, including schools, police, legal aid, courts, councils, DCJ and community health.

{26} PROJECT YOUTH - 19/20 ANNUAL REPORT

>>

PROJECT YOUTH - 19/20 ANNUAL REPORT {27}

education, employment & training highlights Labour Y

young people supported 190 through Labour Y provided job readiness 37 training people trained 61 inyoung specialist industry courses

18

young people provided with a qualification e.g.

RSA/RCG

courses provided 15 through Project Youth f young people 62% ocompleted courses young people were 39 supported into employment

Café Y

young people completed 46 service hours through Café Y

people employed 2 yatoung Café Y young people 100% ofemployed went on to

further education

ad increased 92% hconnections 85% achieved their goals

olunteers supported 3 vCafé Y

campaign

of young people 78% achieved through EET

members 12,142 community reached through the

programs

Labour Y partners 7 engaged to employ young people

campaign

members 1,090 community engaged in the campaign

raised to support $5050 young people facing

disadvantage

{28} PROJECT YOUTH - 19/20 ANNUAL REPORT

hospitality

young people engaged 46 in course

3 courses completed 74% of young people graduated

went on to further 65 education or employment

ad improved 91% hconnections 85% achieved their goals

project educate

Approval received through Dept of Education to run the school First young person enrolled oung person progressing well to Y completion of ROSA oung person previously out of Y education for 3 years

100% attendance 100% improvement in health 100% improvement in connections

PROJECT YOUTH - 19/20 ANNUAL REPORT {29}

These stories illustrate the transformational nature of Project Youth’s work, which is all made possible by Project Youth’s generous donors and supporters.

“

our “Thank you for young believing in me people and not giving up on me.”

“I have been living in Project Youth

Transitional Housing for over a year now and when I look back I can really see how far I

have come. There have been many struggles along the way, and times when things just seemed too hard. Throughout it though I

had support of not only my Project Youth

caseworker but the whole PY team to help me engage in a number of programs including the Hospitality Course, volunteering at the

cafe and being able to come to drop-in just

to feel less isolated. My caseworker has also helped me to keep engaged with health

services and advocated on my behalf when I

“

could not find my voice. I am getting better at this though. I am now looking towards other educational opportunities and believe that I have a real shot at completing this, getting a job and moving onto more independent accommodation”.

Melissa* 19 years old, housing

{30} PROJECT YOUTH - 19/20 ANNUAL REPORT

“Without Labour Y, I would not be working where I am today

“ “

“ “

*All names have been changed

“I have been going to Project Youth now for about 6 years. It’s been really good and the staff are

friendly and helpful. I never really felt comfortable with other people and I felt pretty lonely before as my family situation was not very good. I go and hang out at Miranda centre most weeks and then they helped me to get a qualification in hospitality and do some work at Café Y. I even got

to go to the Shangri la and see what it would be like to work there. They also helped me get into the fitness group and went along each week with the personal trainer. During COVID I still got to work out with the personal trainer online which was great. I am much more confident now and

have met so many people. Project Youth helped me with so much and the best thing is I am now a peer mentor myself and can chat with other young people in the fitness group like my mentor helped me.”

Jack*, 22 years old, early intervention

to help pay off some fines. I had $800 of fines and I didn’t know what to do. My license was

also suspended due to the fines which made it difficult to find a job. Project Youth were

really helpful and I was able to do my WDO hours using my experience in labouring. I

completed a range of tasks at the Hurstville

office which included demolition work in the

new kitchen. After about a month of working with Project Youth, I successfully paid off my

“

“

fines and I got my license back which is great because now I set up my own business! I now do furniture removals and I’ve been able to

buy my own van. It is going so well now that I even have people working for me. Thanks

Project Youth for giving me the opportunity.”

“I finally feel free now.”

Harry*, 20 years old, employment

“Before I started working with Project Youth, I hadn’t really been to school for the past 3 years and I never even really left my room.

I was really alone. I agreed to see a youth

worker, and I then began attending drop in

and talking with people again, and making some connections with people. I was still really nervous, but my confidence grew enough that I joined the Job Readiness

Program at Hurstville. It has been so great

“

“My friend suggested I contact Project Youth

to learn some new skills to help me get a job.

This year I am going to get some more skills for work and I plan to join Project Educate to complete my schooling.”

Jenny*, 15 years old, early intervention

PROJECT YOUTH - 19/20 ANNUAL REPORT {31}

our future

W

e continue to work in a challenging, complex

remote education, isolation and poverty. Our vision

and shifting environment where the impact

for the future is to continue strong and active

of 2019/20 will not be fully realised for

advocacy, support and care for young people

many years to come. We now live in a world where

facing disadvantage, to ensure they still have the

there is an increase in vulnerability and uncertainty

opportunities to thrive now and long into the future. We

and this has been felt by the young people we work

have proven our ability to pivot, adjust, learn, listen and

with, the staff and volunteers in our organisation and

remain focused on young people being central to our

the community we work in. We need to ensure we

decisions, and this is how we will continue into 2021.

have strong foundations to scaffold our work while remaining flexible to the challenges we face. This

At Project Youth we remain excited about what’s next

includes increased demand in young people requiring

for our organisation. Our five-year Strategic Plan is a

support and a shift in demand in areas that have been

robust road map for our future. It has stood the test of

most impacted by the pandemic including mental

time over the last year since it was implemented and

health, education and unemployment

we are planning with our Board and staff team for the next four years.

Technology will also be key in our future, giving us access to remote working capabilities....

Technology will also be key in our future, giving us access to remote working capabilities, new ways to engage with young people and increasing our reach to young people in rural and remote communities or young people who would not traditionally approach a support service. Over 2019/20 our communities have been impacted by drought, bushfires and a global pandemic which has reshaped our funding landscape, our demand and the way we deliver services.

Young people were disproportionately impacted by these issues through increased unemployment,

{32} PROJECT YOUTH - 19/20 ANNUAL REPORT

>>

PROJECT YOUTH - 19/20 ANNUAL REPORT {33}

Our strategic plan has four priority areas:

1

S T R E N G T H E N O U R FOUNDATIONS

3

B E A C A T A L Y S T F O R SOCIAL CHANGE

• Empower the community to be a voice for change

• Strong leadership and management • Practice that is based on evidence • A skilled and well trained workforce • Effective policy, procedure and risk assessment • Effective collaboration and partnership

• Share our knowledge and evidence with other

2

4

I N C R E A S E O U R IMPACT

• Young people’s experience and skills are utilised

• Young people are in safe and affordable housing

• Timely and effective early intervention • Pathways to achievement in education and employment

• Programs that are open, accessible and culturally appropriate

{34} PROJECT YOUTH - 19/20 ANNUAL REPORT

organisations

• Advocate for young people at a policy level to break the cycle of disadvantage

• Work with government agencies to support effective delivery of commissioning

S C A L E A N D G R O W EFFECTIVELY

• Sustainable and achievable funding • Social enterprise sustainability and social impact investment

• Fill unmet need in our target population • Diversify our workforce capacity

We have already started to progress activity in

a variety of these priority areas for 2020/21. This includes:

• Advocating with sector partners to Government around constant reforms, tendering, funding pressures, short-term contracting and the

• Advocating for medium term accommodation for under 18 year olds and crisis

accommodation services for young people over 18 years old

• Implementation of our Social Return on Investment outcomes modelling

ever-changing environment we work within

• Developing our virtual spaces and online

organisation

• Additional capacity to support young people

• Progressing on our accreditation of the whole • Working with Government and Department of

Communities and Justice on the re-contracting for Specialist Homelessness Services (SHS). We are advocating for five-year contracts to ensure longevity of stable and secure services for young people facing homelessness

• Working with Government and Department

of Communities and Justice on the inclusion of 24/7 money as part of the SHS contract to enable continuity of crisis support for young

programs

transitioning to Rent Choice Subsidy for Youth

• Development of our Reconciliation Action Plan • Testing of Family restoration and Family Group Conferencing for families in the Early Intervention team to improve outcomes

• Reviewing our fundraising strategy to ensure it is robust in light of the lack of fundraising opportunities throughout 2019/20 yet an increase in demand

people under 19 years old

• The inclusion of Equal Remuneration Order

(ERO) supplementation in budgets so contracts can support the increased wages for staff in the industry without impacting service delivery and structures

• Improving the response for unaccompanied young people under 16 who are accessing homelessness service

• A focus on employment for young people through re-modelling of provision and

alignment with new employment models currently being developed

• Implementation of Project Educate provision to support young people who are missing

from education for extended periods of time, providing a trauma informed and effective alternative to mainstream schooling so young people can still achieve years 9 and 10

• Formalisation of café and hospitality

traineeships providing more opportunities for young people to gain qualifications and experience

• Bolstering our volunteer program to add

increased value to our services and providing more opportunities for the community to be involved in our work

• Developing our corporate partnership engagement program

PROJECT YOUTH - 19/20 ANNUAL REPORT {35}

our team

P

eople are at the heart of everything we do and in 2019/2020 we were privileged to have 189 staff, volunteers and young people working

together to make a difference for young people.

This included:

9 Board Members 24 Full time staff 18 Part time staff 41 Casual staff 48 Volunteers/Mentors 17 Young People Labour Y 20 Peer Educators ospitality workers at 7 HCafĂŠ Y

5 Students The staff, volunteers and students involved with Project Youth throughout 2019/20 deserve heartfelt thanks for all their work, support and commitment to ensuring all young people are able to thrive. The work they do on a daily basis has impact that is far reaching in the lives of young people and the communities they work in. The work they do can be very difficult yet incredibly rewarding and we see throughout this report the tremendous impact and outcomes achieved across all the Project Youth programs and services which is due to their service.

{36} PROJECT YOUTH - 19/20 ANNUAL REPORT

4.2%

f our team are in o Management and Leadership

f our team are paid to 58% owork in our programs of our team are 30% volunteers (including Board members)

of the team are young 31% people employed through our programs

PROJECT YOUTH - 19/20 ANNUAL REPORT {37}

treasurer’s report

W

hat a difficult and challenging year for everyone, however amongst the uncertainty Project Youth has stood strong.

Operating revenues had increased by around 10% from $4.3 million in 2019 to $4.8 million in 2020 whilst expenses only grew by 6% to $4.57 million. We finished with an operating surplus of $225.425 which will be reinvested back into Project Youth to meet our strategic plan.

This is largely due to the skill and diligence of our financial controller, Jade Bankier. The way she has managed the finances over the last 12 months, has meant that Project Youth will go into 2021 on a much stronger foundation. There are definitely pressures on the future years’ income statements, however with a strong balance sheet, Project Youth is still in a position to meet its strategic goals. Our challenge into the future is to build on the current strong foundations and increase our impact in the community.

In 2019/2020 we were grateful to receive ongoing funding from government as well as donations from many existing and new supporters...

During 2020, Project Youth implemented a range of key financial efficiencies to modernise our practices and

In 2019/2020 we were grateful to receive ongoing

ensure we were fit for purpose for the future. These

funding from government as well as donations from

changes allowed for seamless transition to remote

many existing and new supporters. Thank you, we

working during the Covid 19 lockdown period and

couldn’t have done it without you.

ongoing for sharing information across the 3 offices and multiple sites Project Youth work from.

I would also like to thank David Sheddon for his years of valuable service as our auditor. You leave Project Youth with clarity around its current position.

We look forward to 2021.

Peter Taniane

Treasurer, Project Youth

{38} PROJECT YOUTH - 19/20 ANNUAL REPORT

I will.. contact a youth worker at Project Youth PROJECT YOUTH - 19/20 ANNUAL REPORT {39}

INCOME STATEMENT

2020 $

2019 $

3,790,615

3,518,637

144,445

137,385

251,617

301,694

228,048

212,242

23,346

89,957

357,631

101,037

4,795,702

4,360,952

141,963

116,803

3,504,823

3,320,528

Occupancy

309,237

300,507

Operating

318,936

313,343

Provisions

211,376

181,453

Depreciation

33,832

36,714

50,110

37,823

4,570,277

4,307,171

225,425

53,781

Operating Revenues Government Grants Rental Income User Contributions & Café Sales Donations Interest & Investment Income Other

Total Revenues

Less Expenses Administration Employment

Repairs & Maintenance

Total Expenses

Operating Surplus / (Deficit)

{40} PROJECT YOUTH - 19/20 ANNUAL REPORT

BALANCE SHEET

2020 $

2019 $

Cash Assets

1,254,745

1,159,158

Receivables

60,780

120,989

Investments

591,956

1,568,066

1,907,481

2,848,213

123,690

95,670

123,690

95,670

2,031,171

2,943,883

Payables

347,543

1,419,982

Provisions

444,981

583,717

792,524

2,003,699

372,431

312,563

1,164,955

2,316,262

866,216

627,621

627,621

573,840

225,425

54,181

866,216

627,621

Current Assets

Total Current Assets Non-Current Assets Property, Plant and Equipment

Total Non-Current Assets Total Assets Current Liabilities

Total Current Liabilities Non-Current Liabilities Provisions

Total Liabilities Net Assets Accumulated Funds Opening balance Surplus (Deficit) for the Year

Total Accumulated Funds

PROJECT YOUTH - 19/20 ANNUAL REPORT {41}

thank you Our sincere thanks to all our supporters and funders who make our work possible.

Thank you to our incredible supporters who have changed the lives of local young people facing disadvantage this year.

Thanks to you, these young people have been given the opportunity to thrive, no matter the disadvantage they face. You help to safeguard the future of our community by supporting young people to be safe, happy, achieving and healthy. It is a privilege to work with you and share the responsibility of caring for our community.

We would like to say thank you to the organisation and business listed below who supported the work of Project Youth this year:

• Contiki • Laing + Simmons • Status Anxiety • Beach Burrito Company • The Salvation Army • Commonwealth Bank Menai • Club Central Menai & Hurstville • Big Sister Foundation • The Ian Potter Foundation • Mantana • imb Bank • UPS • Engadine Uniting Church • Specsavers Menai • Bunnings Warehouse • C3 Global Church • Sydney Christ Life Fellowship • Trusted Business Network • Clayton Utz Thanks to www.dermotcarlin.com for volunteering your time for all Project Youth photography

{42} PROJECT YOUTH - 19/20 ANNUAL REPORT

a local young person needs you A YOUNG PERSON IN YOUR LOCAL AREA NEEDS YOU. YOUR SUPPORT CAN CHANGE A YOUNG PERSON’S LIFE FOREVER. DO SOMETHING AMAZING.

• Donate now on our website to

• Choose one of our amazing

• Become a special member of the

• Sponsor a young person throughout

change a young life today

Project Youth family by becoming a monthly donor (visit our new website, click ‘donate’ and click ‘make it monthly’)

• Consider leaving a gift in your will for young people facing

Corporate Sponsorship Packages their journey at Project Youth

• Volunteer at Project Youth • Fundraise for young people facing disadvantage – read our amazing Fundraising Kit for inspiration

disadvantage

Don’t forget to follow us on Facebook and Instagram for regular updates about the work we do in your community to support local young people facing homelessness, family breakdown, mental-ill health and unemployment.

@projectyouthsydney

Project Youth is a Deductible Gift Recipient (DGR). Donations of $2 or more are tax deductible.

@projectyouthsydney

connect with us questions?

sign up

Reach out to Anita at fundraising@ projectyouth.org.au

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to our online newsletter

@projectyouthsydney

@projectyouthsydney

@projectyouthsyd

You can also find us on YouTube or LinkedIn - just type ‘Project Youth’ in the search bar PO Box 333, Miranda, NSW 1490 admin@projectyouth.org.au (+612) 9525 7919

projectyouth.org.au {44} PROJECT YOUTH - 19/20 ANNUAL REPORT

PROJECT YOUTH - 19/20 ANNUAL REPORT {45}