My Property Management oPenS A neW dooR words anna rawlings photos rebecca smith
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n Sunshine Coast real estate industry news, successful Hinterland property agency My Property Management (MPM) is expanding, opening new premises and adding real estate sales to their services under licensee Kate Gimblett. With the Maleny office still operating as MPM and specialising in property management, the expansion encompasses the takeover of an existing real estate agency in Landsborough, to form My Property Management and Sales (MPMS). Recently opening the doors of the MPMS office in August 2015, Kate Gimblett welcomes the growth of change which will see the Landsborough office offer both property management and sales, adding to the independently-owned agency’s portfolio. “It’s quite exciting for me because it was only property management and now it’s sales as well, I’m watching my business grow so in that aspect it’s fantastic,” she says. In addition to the new office, Kate has also introduced new staff to the MPMS team. Uniquely, the previous owner of the former Landsborough agency now housing MPMS, Pauline Smith, is continuing her real estate career and joins the MPM team as senior sales consultant. “As a team we’ve all got combined years of knowledge and our strengths and weaknesses support each other and we can usually brainstorm points of difference,” explains Kate. With the majority of the staff living in the Hinterland region, Kate and her team know the importance of customer service and building close relationships with the many buyers, sellers, landlords and tenants who entrust their homes to the care of the team. As the only independently-owned agency in the area, MPM and MPMS pride themselves on working with locals when it comes to providing property maintenance services to their well-
established rent roll, and offer a selection of management packages tailored to their valued clients.
“You can trust us.
There are different pathways and different options and we are
here to help you
take them whichever way you need to go.” - Kate Gimblett, licensee.
They are also a member of REIQ, and the property management department uses TICA (Australia’s largest tenancy screening database) to assist in protecting their landlord’s properties from unsatisfactory tenants. “We are so passionate about customer service, from following through on constructive feedback to investigating ways we can improve on processes and always letting the person know the outcome,” she says. With the MPM and MPMS team boasting a combined total of close to 80 years industry experience, the unique staff structure sees traditional real estate practices complemented by knowledge and use of the latest in modern technology. “Gone are the days when you sat at your desk waiting for someone to come in,” says Kate. “Technology and education has changed the buyer, by the time they come to our shop they’ve already worked out what price they think they should be paying, so the purchasers and sellers are more educated.” “We are also building a virtual office on the coastal side of the region. Our systems and tools allow our staff to work from anywhere. “It enables us to meet the client’s needs and be more versatile, and we can offer the office base as well.” With a developed relationship as preferred property manager for the building projects of financial and investment specialists Think Money and Think Investment Realty, Kate and the team at My Property Management are looking forward to the success of a new pathway of their own.