Pro Beauty Oct Nov 2017

Oct/Nov 2017

www.probeauty.co.za

incorporating

Testing times

Salons that overcame challenges

victory

LANDSLIDE

Celebrating our award winners

Fitted out

Funky and functional furniture

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In this issue...

Regulars

Features

5 Industry news

28 The nitty-gritty of bespoke skincare

Local and international news

48 Crowning glory

54 Product news

What’s hot and happening in the hair industry

All the latest launches

30 Keeping up with ingredients

Business 15 Ask the Experts

Salon owners who’ve overcome challenges

23 Taking stock of stock

35 Spoilt for choice

Secrets to successful stock control

Unpacking wellness

Industry Awards

47 Getting lippy

Lip treatments and products

49 Machine up!

Spa Focus 24 All good things

Professional Beauty Awards

43 Competitive edge

Spa/salon furniture

38 Bring on the winners!

Tracking the industry with stats

18 Sharing smarter business solutions

The latest innovations

All your questions answered

17 Insider

Changes in the formulations market

Skin rejuvenation using devices

Medical Aesthetics

26 Lazerac Spa rebirths

52 The new generation client consultation

How the spa was reimagined and rebuilt

How well do you know your patient?

49

Welcome

2

Oct/Nov 2017

www.probeauty.co.za AWARD WINNERS • SALON FURNITURE • SKINCARE INGREDIENTS • CLIENT CONSULTATION

ontact: Thalgo (011) 268 1245 or (011) 880 3850/1 spadistributors.co.za • www.thalgo.co.za

ell-being • Face, Body & Spa Care • Nutricosmetics nable development • Full marketing, training & retail support.

Joanna Sterkowicz Editor

PROFESSIONALBEAUTY

lular Regeneration

he heart of the Ocean

T

he entire Professional Beauty team would like to take this opportunity to congratulate all the winners of the 2017 Professional Beauty Awards and the Industry Awards for their amazing achievements in being acknowledged as the best in their respective fields.

As you will see, a big portion of this magazine is dedicated to these very winners.

We have conducted interviews with all of them in order to reveal the secrets of their success so that you, the reader, can pick up some valuable tips on how to run an award-winning operation.

And, as an add-on to the SOS (Save our Salons & Spas) campaign that we launched for the recent Professional Beauty Johannesburg Expo, we feature in this issue some inspirational salon owners who have overcome tough times in a challenging market place. These salon owners show us what can be achieved if you have drive, determination and are able to think creatively in terms of business.

It’s bizarre to think that this is the last issue of Professional Beauty for the year. Where on earth has 2017 gone? It flew by at a terrific pace, leaving behind an increasingly volatile political landscape, a still struggling economy, and some big changes in the industry due to acquisitions (Sorbet /Long4Life) and mergers (VTCT/ITEC).

But now it’s time to start planning ahead for next year with positive thoughts and proactive planning. Before I sign off, I would like to wish you all a delightfully happy Festive Season.

incorporating

Subscribe 9 issues for R510 (RSA) To receive your copy of Professional Beauty call 011 781 5970

Testing times

Salons that overcame challenges

victory

LANDSLIDE

Celebrating our award winners

Fitted out

Funky and functional furniture

On the cover Cover source: www.shutterstock.com

Published by T.E. Trade Events (Pty) Ltd 1st Floor, Rapid Blue Building 263 Oak Avenue, Ferndale, Randburg PO Box 650291, Benmore, 2010 Tel: 011 781 5970 | Fax: 011 781 6079

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The publisher has taken all reasonable measures to ensure the accuracy of the information in this journal and cannot accept responsibility for errors in omissions from any information given in previous editions of this journal or for any consequences arising thereof. No part of this publication may be reproduced in any form by any means, whether electronic, mechanical and/or optical without the express prior written permission of the publisher.

Additional pics: www.istockphoto.com, www.shutterstock.com

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5 News

News Genop acquired by Adcock Ingram JSE-listed healthcare and pharmaceutical business, Adcock Ingram, has concluded a Share Purchase Agreement to acquire 100% of the shares of Genop Holdings Proprietary Limited and its subsidiaries.

Medical aesthetics brands distributed by Genop Healthcare Proprietary Limited, the main trading subsidiary of Genop Holdings, include the NeoStrata and Exuviance skincare ranges, Dermapen, Ellansé dermal fillers and Silhoette Soft threads.

Genop also owns and markets the Epi-max skincare range.

Says Lawrence Abrahamson, executive chairman of Genop

Healthcare: “The board of directors of Genop has, after careful consideration, decided to accept the Adcock Ingram offer, subject to certain regulatory approvals and other conditions customary in a transaction of this nature.

“We believe that Adcock Ingram, under the management of Andy Hall, will add considerable value and opportunities to the expansion of Genop.”

According to Abrahamson, Genop will continue to operate as a separate company (from its existing premises) under the management of CEO Gerald Seftel and Abrahamson himself, together with the existing management

team, for business as usual.

“The board of Genop is of the opinion that the transaction will be a positive one for all our stakeholders, including the management and staff of the business and all our valued customers,” states Abrahamson.

Adcock Ingram’s Hall adds: “We consider the Genop acquisition to present an attractive investment opportunity for us, as the range is complementary to our existing portfolio with very little overlap. This acquisition also offers diversification into a less regulated area of the healthcare market with many products in the portfolio falling outside the regulated single exit price environment.”

Services SETA sets aside R150m for skills development The Services SETA believes that these sub-sectors have not benefited fully in skills development for over a decade due to various challenges, including short supply of accredited skills development providers. It has appointed a project management service provider to assist in the creation and promotion of

additional participants in skills development in the Hairdressing and Beauty Treatment services.

More than 300 assessors and moderators are being trained in the financial year 2017/2018 to ensure that there are enough of these practitioners to deal with the influx expected towards training in these industries.

News in pictures

To ensure inclusive growth and development in the various subsectors falling under the scope of the Services SETA (Sector Education and Training Authority), the Accounting Authority has set aside discretionary grants to the tune of R150m to support skills development in the Hairdressing and Beauty Treatment sub-sectors.

Dr Diana Howard, vice-president of R&D at Dermalogica / The International Dermal Institute, visited Johannesburg on 9 October to present on latest ingredients trends and to launch the PreCleanse Balm. She is pictured with Dermalogica SA CEO, Marion Burgess (left).

online @ probeauty.co.za

Business Trends

6

inbrief // On the evening of Thursday, 12 October, the Twelve Apostles Spa and Hotel was evacuated as a safety precaution against a fire that flared up in the Oudekraal area. There was no damage to the Twelve Apostles property apart from ash and soot.

Operations resumed on Monday, 16 October.

Farewell to Michelle

// American cosmeceutical brand, PCA Skin, will now be distributed in South Africa by Ascendis Health.

Targeted at the advanced aesthetic market, PCA Skin was the first skincare brand to develop modified and enhanced Jessner’s Peels.

// The global standard for spa and beauty therapy, CIDESCO, is asking its global beauty business members to replace the skincare products they use containing plastic microbeads with alternatives that are less harmful to the planet. A main concern is that fish often end up consuming the beads once they wash up back in the sea after going down plugholes and this results in toxins further up the food chain.

// E-cigarette users could be causing almost as much damage to their skin as smokers of traditional tobacco cigarettes, according to a study published in Annals of Plastic Surgery.

Chemists at the University of Connecticut found that e-cigarettes filled with a nicotine-based liquid could be as toxic as unfiltered cigarettes when it comes to causing DNA damage to the skin and affecting tissue oxygen levels.

online @ probeauty.co.za

On the 5th of October 2017 Michelle Arde sadly passed away. Well known and loved by many in the industry, Michelle was a larger than life character. Below are the thoughts of Sonette van Rensburg and Marisa Dimitriadis, who both worked closely with Michelle over the years.

Michelle was one of the most popular and loved people in the industry. She had worked in the beauty industry for a number of years, overseas and in South Africa, contributing and sharing her expertise with everyone she met. Not only was Michelle one of the best sales people ever, she also inspired, motivated and encouraged people to be successful. Everyone knew Michelle for her amazing enthusiasm, bubbly, outgoing personality, carefree spirit and contagious laugh. Her love and passion for her family, friends, people and her work truly showed and stood out in everything she did. Michelle, you will be greatly

missed by all your clients and colleagues. Our condolences go out to your family and friends. You will remain forever in everyone’s hearts!

SONETTE VAN RENSBURG The vibrant and full of life and love Michelle Arde has left a memory in the hearts of many beauty industry professionals, as the barefoot trainer with bright red lips! “Put your big girl panties on!” was her one of her favourite sayings that will stay with all of us forever. For Michelle everything about almost anything was beautiful – I think that was her favourite word. The love and passion she showed for her colleagues, her clients, her two favourite brands, her red wine, champagne and of course her family could only be described as magical. You will be missed but never ever forgotten.

Fly with angels you crazy chic!

MARISA DIMITRIADIS The Professional Beauty team would like to extend its sincere condolences to Michelle’s family, friends and colleagues for their loss.

#oftencopiednevermatched

AMPOULE CONCENTRATES FP babor.co.za

BABOR South Africa Telephone: 011 467 0110 • Email: babor.sa@babor.co.za • Website: www.babor.co.za

High footfall at Professional Beauty Johannesburg

Over 17,000 people visited the Professional Beauty Johannesburg Expo, the leading event of its kind in Africa, which took place at Gallagher Convention Centre in early September.

Feedback from exhibitors points to a very successful show. “It was a great success for our team and we look forward to next year’s expo,” says Chivone De Lange of Best Lasers / Best Enterprise.

Jacqui Faucitt of RégimA adds: “We’ve not been at the show for two years and the difference between previous shows and this year’s show was phenomenal.

Everyone has upped their game.

It’s been a great show, with lots of feet through the door. There were definitely more professional and solid leads this year so we’re very happy.”

Says Eduard Scholtz of Bio Sculpture Gel: “We had a record day on the first day in terms of sales and were happy with our sponsorship of the National Nail Championships.”

Thyrza Price of Venus Concept says the show generated good, professional leads. “There was far

less rubber necking and people making general enquiries without much intention.”

The Matis team found the show very beneficial. Says Lisa Charlton: “We did a lot of successful brand awareness and had good interaction with visitors. Doing flash treatments on the stand proved awesome as we gained a big following on social media. We left the show with a long list of sales leads.”

The next edition of Professional Beauty Johannesburg will run on 2 and 3 September 2018.

Sorbet poised for growth post acquisition Following its recent acquisition by Long4Life, the Sorbet Group plans to open its 200th store before year-end and is interested in launching other formats under the Sorbet brand.

Sorbet founder Ian Fuhr told Professional Beauty that these formats could include Medical

News in pictures

News

8

Aesthetics, Health and Nutrition and various retail formats. Existing formats under the Sorbet umbrella are salons, nail bars, drybars, Sorbet Man and Candi & Co. Fuhr revealed that wellness, spas and fitness are most definitely on the radar in the future. He continued: “Long4Life is able to

International Master Lash Educator, Hilaree Brand, was on The Lash Collection stand at the recent Professional Beauty Johannesburg Expo.

Here Brand (centre) is pictured with The Lash Collection’s Carla Ortlepp (left) and Jacqui McMillen.

online @ probeauty.co.za

fund new acquisitions for Sorbet and we plan to build a large health and beauty conglomerate in the years to come. On our own, we were never able to make such acquisitions and it is the one new area of business that is very appealing.

“The entire Sorbet leadership team will be staying on and merging new companies into the Sorbet Group presents an exciting challenge. In the meantime, it has been business as usual for our franchisees.”

In terms of the Sorbet treatment offering, Fuhr noted that Dermalogica and Environ are both very important skincare brands for the group. “We represent a significant share of their business in South Africa and have absolutely no plans to cut either of these brands.”

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The Camelot Group will open four new Camelot Spas by the end of this year, having also recently purchased the spa at The Marion on Nicol in Sandton.

Commenting on her reasons for purchasing the spa, Camelot CEO Debbie Merdjan says: “The Marion on Nicol is a boutique hotel situated in an excellent locale in Sandton. We aim to partner with properties who share our vision, and the 5-star service and luxury that this hotel is known for presented itself as a perfect synergy.”

The spa recently underwent a soft refurbishment, as well as the implementation of the Camelot Spa brand identity and training. It is managed by Jean-Marie Best

and Wendy Tafirenyika.

Merdjan notes that the four new Camelot properties due to open by the end of 2017 will be at the Port Elizabeth Sun International Boardwalk Spa; Mantis no 5 Boutique Hotel in Port Elizabeth;

News

Camelot Group to open new spas

Pearl Valley Spa in Paarl; and Camelot Spa at The Dome in Abuja, Nigeria.

Camelot recently launched its new CSpa Wellness by Camelot brand, an exciting Green Spa Concept.

MUD launches in Namibia Professional make-up brand, MUD (Make-up Designory), officially launched in Windhoek, Namibia in mid-September at the Inspiration Tables Expo.

Says Brenda Botha, CEO of MUD SA: “We felt that targeting the Expo crowd and introducing them to MUD would really showcase our brand, as clients could interact with us in person and feel the superior quality of the product. Although the market in Namibia is much

smaller than South Africa, we are confident that MUD will do very well there.”

She notes that MUD has a small make-up studio in Windhoek, Viver Fragrancia, owned by Marilie Vermeulen, who has the sole distribution rights to the professional make-up market in Namibia. Vermeulen studied at the MUD School in Cape Town and completed her Level II programme successfully.

Botha has appointed a brand ambassador in Namibia for MUD, make-up artist Hannah Nangula, who can be followed on Instagram and Facebook.

“Hannah is very passionate hard worker who is both ethical and professional – this is what I personally value highly and what the culture of MUD International also represents. She is also a fantastic make-up artist,” Botha comments.

VTCT and ITEC update Following their merger earlier this year, international qualifications awarding bodies VTCT and ITEC exhibited at the Professional Beauty Johannesburg Expo in early September in Midrand.

VTCT’s international commercial director, Runa McNamara, and external quality assurer, Donna Waugh, met with VTCT and ITEC centres to explain the enhanced support from the two bodies going forward.

In addition, a special centres

meeting was held during the show, attended by 80 delegates and supported

by Waugh, ITEC administrator Jo-Rene Van Zyl, ITEC international business development manager for South Africa, Elaine Willemse, and VTCT South Africa agent, Elma Schalkwyk.

Donna Waugh, Elma Schalkwyk, Jo-Rene Van Zyl and Runa McNamara

online @ probeauty.co.za

All made up

The Annual Professional Beauty Make-up Competition took place on 3 September at Gallagher Convention Centre in Midrand, as part of the Professional Beauty Johannesburg Show.

Here are the results: CATEGORY: Photographic Glamour Professionals – ‘Beauty & the Beast’ Winner – Tanya Olivier 2nd Place – Carmen Kruger

3rd Place – Stella Kalymnios Sponsored by MUD Designory Africa & NYX CATEGORY: Mixed Media Character Make-up Students – ‘Pirates of the Caribbean – Dead Men Tell No Tales Winner – Hayley Barnett Sponsored by MUD Designory Africa CATEGORY: Mixed Media Character Make-up Professionals – ‘Pirates of the Caribbean – Dead Men Tell No Tales’ Winner – Tanya Olivier 2nd Place – Carmen Kruger 3rd Place – Jaco Swanepoel Sponsored by Graftobian The Make-up Competition Judges were: Maritza Maritz (Graftobian); Marike Nel; and Joeleen Peyton.

Lime Light opens for business In excess of 10 internationally renowned brands are now offered wholesale direct to salons through recently launched supplier, Lime Light Hair & Beauty Products, based in Wynberg, Johannesburg.

These brands include Parlux, Nouvelle Hair Products, Toujours Hair Products, Salon Fresh Hair & Beauty Products, and Goddess Hair Extensions. More brands will be

added within the next 12 months.

Says Lime Light owner and sole director, Jonathan Lieman: “I have over 16 years of experience in the industry, providing the best service, support and products to clients at wholesale prices.

By pinpointing demands and requirements as trends emerge, I know I can give the industry what it needs.”

News in pictures

News

10

Netherlands-based Saskia Kusters, creator of Dermatude META Therapy, was on the Nouveau Contour stand at the recent Professional Beauty Johannesburg Expo in Midrand to launch the system. Dermatude creates thousands of precise microscopic perforations in the surface of the skin and allows for the deep penetration of the Dermatude line of ‘subjectables’ (i.e. products).

online @ probeauty.co.za

The Best Group of companies, comprising Best Lasers and Best Enterprise, has announced two new appointments – Zelda Engelbrecht and Santosh Baboolall.

Engelbrecht is a qualified international somatologist with 10 years of experience in the beauty industry, with a special interest in medical aesthetics. As a product specialist for Best Enterprise, she is responsible for guiding clinics and salons in terms of their aesthetic laser purchases.

New to the aesthetics industry, Baboolall has 20 years of successful sales and business development knowledge to support the market leading growth of Best Lasers and Best Enterprise, the sole distributor of Formatk.

Baboolall has in the past been pivotal in the success of both pioneering and established brands.

Advertorial

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Creation & Promotion

ADDITIONAL PARTICIPANTS of

in the Hair & Beauty sub-sectors

T

hrough partnering with stakeholders in supporting inclusive growth and development by rolling out fit for purpose skills development interventions that will lead to alleviation of poverty, reduction of unemployment and eradication of inequality. This will also be fulfilled by ensuring that Skills development addresses both national and sectoral priorities while supporting employers and learners from both the first and the second economy.

The Accounting Authority of the Services SETA is committed to ensuring inclusive growth and development in the various sub-sectors falling under the scope of the Services SETA. In an

online @ probeauty.co.za

These two sub-sector stakeholders are very concerned that without the proper training, the informal sector will remain constantly growing thus damaging the reputation of the industries. effort to fulfil this commitment the Accounting Authority has set aside discretionary grants to the tune of R150 million to

support growth and development in the Hairdressing and Beauty Treatment sub-sectors through skills development. The Hairdressing and the Beauty Treatment Services sub-sectors within the Services SETA have not benefited fully in skills development for over a decade due to various challenges including short supply of accredited skills development providers, none availability of constituently registered assessors and moderators, lack of interest in the institutions of higher learning to include the qualifications to address the skills in the these sub-sectors, lack of interest even from potential private skills development providers to take up accreditation in these sub-sectors,

and lack of interest from the companies to apply for grants when funding windows open.

Very few skills development providers have been providing training to these sub-sectors and lack of regulation has lead to the dominance of the informal nature of these sub-sectors. This is about to change! The Services SETA has appointed a project management service provider to assist in the creation and promotion of additional participants in skills development in the Hairdressing and Beauty Treatment services.

Amongst other things, the appointed provider is going to assist coordinate various skills development interventions directed at the Hairdressing and Beauty Treatment. The skills development interventions will include but not limited to research into the state of the Beauty Treatment sub-sector, research into the training needs of the sub-sectors, support to the small and emerging businesses,

development of new qualifications, development or purchasing of learning materials for the existing qualifications, accreditation and capacitation of Skills Development Providers, training and constituent registration of Assessors and Moderators, upskilling of the current workforce through specific project-based interventions, promotion of new entrants into the sub-sector through discretionary grants and innovative partnerships with established industry players, securing work-placement opportunities for learners and graduates in the Hairdressing and Beauty Treatment and related businesses, and Recognition of Prior Learning

(RPL) to recognise the vast experience obtained over the years of working in the Industry.

Through these interventions the industries falling under these subsectors will be professionalised and be given the recognition they deserve.

The Services SETA has established a Special Committee, made up of representatives from various industry bodies including business associations, professional bodies, trade unions and bargaining councils. This committee acts as an advisory body to the Accounting Authority on the skills development needs of the Hairdressing and Beauty Treatment Services sub-sectors.

The committee also plays a pivotal role in guiding the Services SETA on the rollout of the interventions planned for the ring-fenced budget of R150 million.

Training material for the existing qualifications will be provided to meet the prospective providers halfway in the pursuit of accreditation. More than three hundred (300) assessors and moderators are being trained in the financial year 2017/2018 to ensure that there are enough of these practitioners to deal with the influx expected towards training in these industries. These two sub-sector stakeholders are very concerned that without the proper training, the informal sector will remain constantly growing thus damaging the reputation of the industries. This project is directed at alleviating this challenge.

online @ probeauty.co.za

Advertorial

13

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Business Tips

15

ask

the experts

Our beauty industry experts answer an array of questions about every aspect of running a successful salon or spa business.

What are the best ways to use PR for my salon?

Public relations is the way in which a salon communicates with the public directly or indirectly through media (print, online and social media) to create and maintain a positive image and open the lines of communication with your target audience.

Below are a few tips to get started.

Word of mouth This is the best form of PR for any business. Once a client has received excellent value-formoney service, they will recommend your salon to all their friends. Encourage this in your salon by offering a ‘refer a friend’ voucher.

Facebook and Instagram Most of your customers are probably on Facebook and Instagram, so connect with them and share your success stories.

You can also create an advert on Facebook and target this for a minimal fee to people who are similar to your target audience.

Local media publications Invite members of your local media publication for a pamper session at your salon. Hand them a written-up press release or article on your business. Detail how you began in the business, your expertise and what you offer; have testimonials from your clients and promote your product lines. In addition, have a professional photographer take pictures of your salon, including performing a service on a client. These photos would accompany the press release (or article) submitted to the journalist.

Always advise your staff in advance of a visit by media.

Encourage them to make a good impression, be gracious and be attentive to them. A less than positive experience by the journalist may lead to an unfavourable review or a complete lack of coverage.

Celebrity angle A way to gain media attention is to have a celebrity who genuinely

loves your services to sing your salon’s praises. If you are fortunate enough to have celebrities on your client list ask permission to use their name in conjunction with your salon.

Inform your local media publications of this association and invite them to the salon at your celebrity’s next appointment to interview them and take photos.

Nobody becomes famous overnight. It’s not about having an article published or a few social media posts published.

Your exposure must occur with consistency over a period of time for the full effect to become apparent.

Mary-Ann Fowler heads up the PR division of Mala-Media and boasts more than 20 years of experience in public and media relations in the retail, FMCG, online, consumer and lifestyle sectors. maryann@malamedia.co.za

online @ probeauty.co.za

17 Business Trends

Insider

Insider, our exclusive business round-up, polled salons and spas in South Africa to track business in August 2017.

Insider Spa

Insider Salon

The overwhelming majority of spas polled reported an increase in business, both treatment and retail, which comes as no surprise considering that August signals the approach of spring and clients suddenly want to look their best for the summer months. Some spas reported more guests compared to the same time last year, while others experienced a higher guest spend.

Most spas polled have taken on new staff members in the last six months, with some spas also undergoing renovations.

Many salons polled showed an increase in both treatment and retail business over the same time last year, albeit a very slight increase in some cases. Some salons attributed the welcome increase to the early arrival of spring, while one salon gave away a large number of vouchers for a charitable cause, which resulted in some voucher recipients returning to the salon for further treatments.

We asked salons whether they had taken on new staff members in the last six months and whether they had undertaken any renovations this year, and the majority responded no to both questions. PB

The month in numbers Average treatment room occupancy

Average treatment room occupancy

70 %

63 %

HOW DID TREATMENT BUSINESS IN AUGUST 2017 COMPARE WITH AUGUST 2016?

88% 10% 2% Better

SAME

WORSE

HOW DID RETAIL BUSINESS IN AUGUST 2017 COMPARE WITH AUGUST 2016?

85% 9 % Better

SAME

6%

WORSE

HOW DID TREATMENT BUSINESS IN AUGUST 2017 COMPARE WITH AUGUST 2016?

74% 16% 10% Better

SAME

WORSE

HOW DID RETAIL BUSINESS IN AUGUST 2017 COMPARE WITH AUGUST 2016?

61% Better

27% 12% WORSE

SAME

SOS – Save Our Salons & Spas

18

SHARING

Smarter

BUSINESS SOLUTIONS

Save

In line with the SOS – Save Our Salons & Spas initiative launched at Professional Beauty Johannesburg this year, Joanna Sterkowicz speaks to some inspirational salon owners about how they overcame their biggest business challenges.

SHERBET ANGEL BOUTIQUE SALON, LINDEN (JOHANNESBURG) RELOCATED SALON TO DIFFERENT SUBURB AS AN OVERSATURATED AND CHANGING MARKET NEGATIVELY AFFECTED BUSINESS It was a combination of factors that lead Lisa Rautenbach, founder and co-owner of Parkhurst salon, Sherbet Angel Boutique Salon, to move the business to brand new premises in Linden.

“Parkhurst, where Sherbet Angel was previously situated, used to be a prime location for us but no longer is. There are now seven other salons on the same street and the general market in Parkhurst has changed over the last five and half years that we’ve been there. It’s less about the boutique vibe and more about restaurants and bars,” says Rautenbach.

She notes that another factor that motivated changes in the business was the desire of her former partner in the business, Joanne Gardner (Rautenbach’s mother), to retire.

“I now have two new partners in Sherbet Angel, namely Lisa Blazevic, our salon manager, and my sister-inlaw, Mareli Gardner,” explains Rautenbach.

online @ probeauty.co.za

New beginnings The physical move of Sherbet Angel was symbolic of a new start for the business, as the salon logo and treatment offering also changed, as well as the target market, not to mention the look and feel of the salon.

Anyone who ever saw the old Sherbet Angel would have been charmed by its delightfully pretty

SOS Our

Salo

ns & Spas

décor and furnishings, where pink was a strong colour focus.

The new look Sherbet Angel, situated on the corner of 8th Street and 4th Avenue in Linden, is very different in style, with its modern chic, industrial and split level feel. The elegant and striking décor was the result of the three partners each creating their own ‘mood boards’.

Rautenbach adds: “Because we wanted to make the treatments more accessible and in your face, our menu is painted on the wall at reception. It’s also about going green as we no longer have printed price lists.”

Blazevic adds: “We’ve found that clients want more choice in terms of treatment offerings, so we’ve added new services like makeovers, hair styling, microblading and even beard shaves.”

Meant to be

Blazevic comments: “So we had three different mindsets but funnily enough we all had similar ideas. We knew we had to get rid of the pink that was so prevalent in our old salon. Although we brought over the furniture from there we wanted clean lines with no clutter but took pains to avoid a clinical look, hence our warm colour palette.”

In terms of identifying the Linden location, Rautenbach had a gut feeling about the suburb, having also looked at Craighall Park, Illovo and Parktown North.

“I asked a client who has her business in Linden for her help and she sent me a sketch of this corner building – which, once the other tenants move in, will be called The Verandah. It will house a wine tasting bar, a restaurant / bar and a delicatessen. All tenants share an inner courtyard with a vertical

SOS – Save Our Salons & Spas

19

garden. I instinctively knew it would be the right spot for us.

“Funnily enough, by moving to Linden we have rekindled relationships with former clients who we’ve not seen for years.

When we were in Parkhurst – a lot of clients came to us from outside of the suburb,” she says.

The biggest challenge for Rautenbach during the move was having to cater for regular clients in her own home for three months, until the building was ready.

“I strongly believe that this place was just meant to be as everything fell into place,” concludes Blazevic. >

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WE CATER FOR THE ULTIMATE LEARNING EXPERIENCE © HEIBIX cc P.O. Box 2218, Dennesig, 7601, Phone: 021 883 3803, Fax: 021 886 7472, E-mail: heibix@polka.co.za

SOS – Save Our Salons & Spas

20 GRACE SKIN AND WELLNESS, PARKMORE (JOHANNESBURG) TOOK OVER THE OWNERSHIP AND RUNNING OF AN EXISTING SALON DESPITE HAVING NO PREVIOUS EXPERIENCE IN THE BEAUTY INDUSTRY

Successful landscape gardener, Bev Courtney, had been a client of Gemini Continental Beauty at 116 11th Avenue, Parkmore, for many years when she heard that owner Lilian Gray wanted to sell the business.

“Lilian had run the salon for over 30 years and was keen to retire.

My husband [Jim Courtney], who is a businessman, encouraged me to buy the business. So I asked to see the financials and we bought the business in April this year and renamed it Grace Skin and Wellness. Renovations took all of three weeks – Lilian had operated from a single large room and we divided it up into separate treatment rooms.

“I asked Lilian to stay on for three months to guide me. My biggest challenge was trying to win over her existing clients, and learning how to deal with demanding customers. I’m proud

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to report that we have managed to retain 90% of the salon’s clientele,” says Courtney.

Other challenges that Courtney had to contend with were the intricacies of treatment and retail pricing and calculating the correct amount of stock to carry. “I basically listened to my accountant who is really tough and who goes through each month’s financials with me,” she comments.

Another challenge was retraining the salon’s existing therapists. “They were very set in their ways and well versed in what I would call, ‘the old fashioned way’. But we persevered and once they’d been retrained, our turnover doubled.”

Courtney has brought in a new eyelash stylist who is also a therapist, as well as a new nail tech. She is in talks with a dermatologist and a plastic

SOS

Save

Our

Salo

ns & Spas

SOS – Save Our Salons & Spas

21

surgeon to offer aesthetics. Skin and nail brands which Courtney has introduced to the salon are Nimue, CND and LCN. “There have been times when I’ve had doubts and wondered how I could manage to do both my landscape gardening business [Grace’s Glory Garden Renovation] as well as the salon. But the salon has worked – we’ve not had to put a cent into the business. The therapists are growing it by 10 to 15% each month.

“It’s a lovely business if you can make your clients happy. When I wake up each morning I’m so excited because I can work with both my passions – beauty and gardening.”

The gardening aspect is obvious even when you approach the salon from the outside – there is a spectacular vertical garden of succulents on the exterior wall, while inside the salon, there is floor-to-ceiling shelf packed with beautiful pot plants, separating reception from the mani / pedi area. In addition, the ceilings of the treatment rooms all have floral wallpaper.

In terms of marketing, Courtney uses a digital marketing and social media agency but emphasises that a lot of the salon’s marketing is by word of mouth. PB

online @ probeauty.co.za

Tel: 011 234 1522 | Shop 13, The Core office, Cnr Leeukop and Kikuyu Road, Sunninghill 2157

Taking STOCK

of

Debbie Merdjan provides tips on how to control stock, one of the most overlooked and misunderstood areas in the spa and salon business.

O

ften enough we order what we think we need, or we don’t monitor our professional stock usage versus treatments, or we order on demand, or we set retail budgets that don’t correlate with our stock holding.

Managing and controlling stock is essential and often enough we don’t spend enough time analysing our figures and focusing on moving old stock.

But how much stock do you need on your shelves? The rand value of inventory should be no less than one and a half to two months stock and no more than three months’ worth

STOCK

Managing and controlling stock is essential and often enough we don’t spend enough time analysing our figures and focusing on moving old stock. of your monthly retail sales, valued at wholesale. This is also dependent on your supply chain and lead times.

If your target for retail sales is R100,000 for the month and you buy retail stock at wholesale (most suppliers grant a 40-50% margin), then you will pay R50,000 if you receive a 50% discount.

Let’s say you still have R15,000 wholesale value on your shelf, then you need to invest in R35,000 purchases to top up the stock to the required level to ensure the expected yield of R100,000.

Flow Look at your stock management flow – stock to sales ratio, sell through, stock turn and have a regular stock clearance strategy.

Don’t forget to look at your annual and seasonal trends to plan by category to ensure stock cover

for peak times. Create a year planner including all promotions, specials, celebrations and link into your supplier’s promotional planner too.

Stock take will reveal which products are winners and which you could do without. If you have large numbers of a product that has been on the shelves for months, it’s a good indication that it’s not popular and that you may have to slash prices to move the stock on, or discontinue this item completely.

Technology is making stock counts and inventory so much easier by means of computerised stock systems. This allows you to easily upload, verify and evaluate your stock holding according to stock categories at any given time. Pay close attention to stock exceptions and the reason for each exception. Hold staff responsible for any losses or shortages.

Be stock savy and ensure you have a good spread of products (i.e. low, mid and high price brands).

Review sales and stock holding weekly and develop a retail trader mentality. The aim is to achieve 30-40% of your total revenue through retail sales. Your goal is to turn your inventory faster than your clients. PB

Debbie Merdjan is CEO and founder of the Camelot Group. She has been in the industry since 1982, started Camelot International Health & Skin Care Education in 1987, and opened her first Camelot Spa in 1997. dm@camelothealth.co.za

online @ probeauty.co.za

Business Tips

23

Spa Convention Report

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Allgood things

Wellness is currently a big buzzword globally, but what does it actually mean and how does it relate to spa? Corporate wellness expert Rob Cowling provided some answers at the recent World Spa & Wellness Convention in Midrand.

Joanna Sterkowicz reports.

A

ccording to statistics from the Global Wellness Institute (GWI), the global wellness economy was valued at $3.7 trillion in 2015 and is growing steadily.

“The last few years have seen a merging of the beauty, spa, fitness and wellness sectors and now everyone wants a slice of wellness,” stated Rob Cowling in his keynote address at the World Spa & Wellness Convention held at Gallagher Convention Centre in early September.

He pointed out that when most people define the word wellness, they describe an end state of wellbeing.

“Some common definitions of wellness are: ‘the state of being in

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The last few years have seen a merging of the beauty, spa, fitness and wellness sectors and now everyone wants a slice of wellness. good physical and mental health’, and: ‘an approach to healthcare that emphasises preventing illness and prolonging life’.

“However, new and different views are emerging. Often wellness

is rooted in culture and tradition.

For instance, in Germany wellness is associated with steam rooms and saunas, while in the US, wellness is all about strict diets and hard core fitness,” explained Cowling.

Future path The following three definitions are where Cowling thinks wellness is moving: 1. Wellness is conscious, selfdirected and evolving process of achieving full potential in a holistic manner.

2. Wellness is multi-dimensional and holistic, encompassing lifestyle, mental and spiritual wellbeing and the environment.

3. Wellness is positive and affirming.

Cowling continued: “My definition of wellness is: an active process through which people become aware of and make choices towards a better existence.”

He referenced Bill Hettler’s ‘The Six Dimensions of Wellness’, which lists the dimensions as: Emotional; Occupational; Physical; Spiritual; Intellectual; and Social.

“The GWI has started to redefine spa in the context of wellness,” commented Cowling. “Spas are defined as establishments that promote wellness through the provision of therapies and other professional services aimed at renewing the body, mind and spirit. I do a lot of work at the Brookdale Health Hydro and it’s worth noting that 80% of our clients are return guests.”

be an establishment that focuses on the promotion of wellness.

Referencing John Travis’ IllnessWellness Continuum of 1972, Cowling said: “The concept of wellness and the healing tradition that it draws upon, as well as therapeutic techniques, equate to the science of wellness. Most people who get sick succumb to lifestyle based diseases – for instance, stress and unhealthy diet can lead to heart attacks, diabetes and cancer. So, while the medical model removes the symptoms, wellness is a different approach in that people who are the most sick are the ones who will benefit most from wellness. As the Illness-Wellness Continuum proposes, awareness, education and growth (i.e. actually doing it) can move you into the direction of wellness.”

the following two questions:

Core value

Application

less, but it must also be specific

Cowling maintained that a spa, at its core and no matter its size, form or business model, should

For any spa owner interested in applying wellness, Cowling suggested they ask themselves

and measurable. It should be

1. Does your offering help people achieve their full potential (physical, emotional and mental)?

2. Does your offering affirm and mobilise people’s positive qualities and strengths?

Said Cowling: “In applying wellness, the tricky thing is to navigate the challenges of information overload, misinformation and fake news on the topic. The gap between Western Culture and Western lifestyle is getting bigger.

“Wellness is positive and affirming and requires committing to a plan of action that includes a healthy eating plan and exercise. A wellness goal for your guests must be desirable, realistic and attainable in six months or

written down so that it is not forgotten.” PB

Spa Convention Report

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Spa Focus

26

Lanzerac

SPA

rebirths

Over a period of nine months, the Lanzerac Spa in Stellenbosch was completely rebuilt and re-imagined.

Joanna Sterkowicz finds out how the process impacted on operations.

T

he newly redesigned Lanzerac Spa is part of a large-scare refurbishment of the entire Lanzerac Wine Estate undertaken by its new ownership, a British Consortium that has embarked on a significant capital expenditure.

During the spa’s period of closure, treatments were made available in a temporary area within the Manor House.

“This converted area allowed for the full spectrum of spa treatments, with the exception of the hydro facilities,” says Jo-Anna Looms, marketing manager of the Lanzerac Hotel & Spa. “During our closure, we invested heavily in staff training and all health and skincare specialists went through intense product training. We have retained all existing staff and welcomed a couple of newcomers.”

Looms goes on to explain that the spa treatment rooms and facilities have been totally transformed to offer a Winelands retreat experience with a distinctly luxurious feel. “As a true Winelands spa that overlooks the towering Jonekershoek Mountains and that is nestled against rows of lush vineyards, we just couldn’t exclude our setting, hence the large-scale windows in the treatment rooms that allow both the stunning view and natural light to spill in.”

Owner: Lanzerac Wine Estate First opened: The late 1990s Size: 1,235.94 m2 Number of full time therapists: 8 Skincare brands: TheraVine, Elemis Specialised equipment such as the NeoQi Cocoon, a complete system for detoxing, energising and relaxing the body, have been added to the spa. The NeoQi is used in conjunction with the TheraVine Thalaso Therapy.

Facilities Lanzerac Spa boasts seven therapy rooms (including a couple’s room and disabled room), four mini

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manicure and pedicure treatment stations, two relaxation areas, two Rasul chambers complete with sensation shower, an indoor heated swimming pool, sauna and steam rooms, and mist rooms.

Says Looms: “Our disabled treatment room is a unique feature for a spa and is also attractive for older patrons.

It includes a wheelchair friendly shower and toilet. The treatment bed is fully automated, so that the height can be adjusted to accommodate easy mounting.”

Fire The Lanzerac Estate suffered a setback at the end of May, when a fire struck the hotel.

“As a result of the severe damage to the main operational areas of the hotel, and the infrastructure thereof, a decision was made to close the hotel.

During this time, they tackled the extensive rebuilding of Lanzerac’s footprint affected by the fire, and completed the remaining renovations to the rooms and suites, which commenced last year.

“As the hotel is currently closed, guests to Lanzerac Spa are day visitors from the local community. The spa was not affected by the fire and is fully operational, seven days a week,” concludes Looms. PB

Ingredients

28

THE

nitty-gritty of

bespoke

skincare As a prelude to our special feature on the latest developments in skincare ingredients, biochemical scientist, Dr Judey Pretorius, reveals how the market has changed over the past decades, in line with consumer demands.

C

onsumers have now become more concerned about the efficacy and safety of cosmetic active ingredients.

Moreover, they are aware of environmental and sustainability issues, thus not harming the environment represents a key consideration when developing a new cosmetic ingredient.

Biotechnology, taking advantage of the advances of cell and molecular biology research, has provided useful tools to produce high quality, safe products. Cosmetic ingredient producers are now aware that science is essential for cosmetic research, both in demonstrating what the real and specific activity of an active ingredient is, and in setting up new procedures to develop safe and biologically active ingredients. By applying biotechnologies to plants, microalgae and industrial ingredients, new sources of bioactive compounds can be identified and new extraction methods set up in order to

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Protecting stressed skin

Cosmetic ingredient producers are now aware that science is essential for cosmetic research, both in demonstrating what the real and specific activity of an active ingredient is, and in setting up new procedures to develop safe and biologically active ingredients.

produce innovative ingredients, whose safety, efficacy and sustainability can be guaranteed by rigorous analyses, strict manufacturing and production quality controls.

Today, modern skincare includes cleansing, soothing, restoring, reinforcing and protecting, all of which should executed with particular care.

Information on skincare procedures is plentiful but little is scientifically documented and the number of products available for cleansing, soothing, restoring, reinforcing and protecting is huge.

Nonetheless their functionalities may be described as: • Removal of dirt, sebum, micro organisms, exfoliated corneocytes and other nonwanted substances from the skin; • Reduction of unpleasant skin symptoms (e.g. Pruritus, burning, odour); • Restoration of damaged skin (e.g. dry and inflamed skin); and • Reinforcement of undamaged but vulnerable skin (e.g. skin surface pH balance, germ reduction) Active and inactive ingredients within skincare products should be directed toward achieving cellular longevity, harmony and amplified cellular energy, as the cell metabolic activity should function at an optimal state. The main source of cellular energy is the mitochondrion. A skin

cell, such as a fibroblast or a keratinocyte, can typically contain anything between 100 and 2,000 mitochondria that produce a molecule, Adenosine triphosphate (ATP), which provides energy for a cell during mitotic activity and enhances cell turnover time (i.e. the amount of time for the whole cell population to replace itself).

Biochemical and dermatological interventions Biomechanical tests of the human skin help to quantify the effectiveness of dermatological products, detect skin diseases, and plan dermatological interventions and treatments.

A person’s skin metabolic profile differs from one another according to social and environmental pressures.

Biomechanical parameters of the skin alter in the course of human life. During the process of ageing the skin becomes thinner, stiffer, less tense and less flexible, and protective functions against mechanical injuries decrease.

Due to the complex importance of cell kinetics, active ingredients of topical products should comprise of specific pharmacokinetic properties (i.e. what the active ingredient does to the skin in order to assist against any mechanical injury).

Particular compounds and molecules need to be applied in order to assist and supplement a homeostatic balance at all times, even when the skin is exposed to social and environmental stressors.

A product with measurable quality, safety and efficacy standards should be considered.

The overall architectural building blocks of the skin, such as macromolecule kinetic

pathways, cell permeability and cell polarity should be assessed carefully when products are applied topically. Stereo chemical properties of the active and inactive ingredients applied to the skin are explicitly important i.e. the chemical characteristics of a compound, such as Vitamin C (Ascorbic Acid), should be thoroughly understood in order to ensure that a therapeutic and biological benefit is obtained on a cellular level. Molecular weight is important as the compound applied topically should be dramatically smaller than the target skin cell macromolecule it needs to bind with in order to stimulate a biological response.

pH balance There are various derivatives and compound by-products available on the market that ultimately only apply more metabolic strain on a skin cell. Products should stimulate an ample amount of membrane ion channelling in order to activate and increase transient ATP production and not decrease ATP or stimulate an inflammatory response. It has been found that mitochondria from skin cells cannot

be isolated thoroughly with solutions at neutral or alkaline pH levels, which indicate to the important fact that the skin, or also known as the acid mantle, demands an acidic milieu.

Topical products should thus be pH balanced as incorrect pH provides an imbalanced ionic activity to the skin, which may inherently degrade or destabilise proteins. A product with the correct pH should thus contribute or absorb hydrogen atoms to the skin, rather than react with extracellular proteins on the skin. pH plays an important role in skin chemistry as the ionic activity permits for optimal transdermal absorption and therapeutic protein binding both inside and outside the cell.

Ingredients

29

The ‘conductivity’ and ‘polarity’ of product ingredients promotes absorption into the skin by means of ion channelling, hydrophobic and hydrophilic properties, isotonic, hypertonic and hypotonic activity.

The aforementioned are considerations for an ageing or injured skin that requires specific topical exposure or dermatological intervention of various types of compounds and solutions to accommodate the biochemical changes of skin over time. PB

Dr Judey Pretorius is a highly accomplished biochemical scientist and product development specialist with substantial experience in the disciplines of acute, chronic and post-surgical wound healing, regenerative medicine and cell therapy. She is the co-founder of Biomedical Emporium. drjudey@biomedicalemporium.com online @ probeauty.co.za

Skincare Innovations

30

Keeping up with

ingredients

As technology and skincare continue to intersect, professional brands invest hugely into sourcing the industry’s next top ingredients and on formulating them appropriately to yield the best possible results.

Nunatak TheraVine makes use of highly advanced Nunatak PhytoStem Cell Technology, which is developed and extracted from the Saponaria Pumila plant found in the Nunatak mountains in the Swiss Alps, providing the skin with advanced protection mechanisms and antiageing benefits.

As the Alps became increasingly covered with ice, they presented solid ice fields and mountain glaciers, which caused about 90% of the fauna and flora in the northern hemisphere to vanish. Those organisms that survived were able to quickly adapt and function in

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extreme environmental conditions.

The Saponaria Pumila plant was one of the few species that developed special protecting mechanisms to adapt to extreme conditions to survive the ice age on the Nunatak mountains.

TheraVine’s Nunatak PhytoStem Cell Technology plays an important role in the formation of connective tissue to promote skin firmness and elasticity. Its stem cells provide the skin with a unique protection against UV rays, while maintaining the renewal capacity and vitality of dermal stem cells in spite of UV radiation.

Also from TheraVine, Ice Crystal Technology (ICT) uses the unique phyto substance of snow algae powder to rejuvenate and protect the skin at cellular level and to strengthen the cells’ defence

mechanism by reducing its caloric output, which allows it to survive far beyond normal expectation.

Marine Silicium Created as an anti-ageing 3D architecture, Thalgo’s new Marine Silicium Complex has high concentrations of marine silicium and bio-active fraction of helichrysum stoechas. This innovation includes three specific multi-action, anti-ageing treatment formulas (i.e. Lifting Correcting Day Cream; Lifting Correcting Night Cream; and Wrinkle Lifting Serum), as well as a professional facial protocol (Professional Silicium Lifting Treatment).

Thalgo has found that age brings about a decrease in the levels of silicium and the

key protein, periostin, in the skin, in addition to damaging collagen fibres and the decline of hyaluronic acid.

Silicium is one of the body’s main trace elements; it is essential to connective tissue and to maintaining the architecture of the extracellular matrix. Derived from two sources for optimum, long-lasting release, Thalgo’s new Silicium is up to 77% more concentrated than its original formula created some years ago.

Bio-active fraction of helichrysum stoechas is a natural extract that re-stimulates the synthesis of a key skin protein, while periostin is essential to the skin’s integrity, communication and metabolism.

Hyaluron Infusion Although by no means new, hyaluronic acid continues to be at the top of many a brand’s list of power ingredients and is formulated in ever more innovative ways, as this substance, which occurs naturally in the

body, supplies moisture and binds it in the skin.

Doctor Babor Hyaluron Infusion is a powerful active concentrate that rehydrates the skin from the inside out.

Meanwhile, the HYPE Complex (so called because it contains tripleaction hyaluronic acid and HY 3 Peptides) and the NMF Moisturising Complex activate and restructure the skin and help to improve skin elasticity. Used daily alongside a moisturising cream, Hyaluron Infusion leaves skin thoroughly hydrated and creates a fresh, rosy complexion.

Activated charcoal The new DermaFix DermaPolish + Activated Charcoal acts as a natural exfoliator, encouraging the lifting off of redundant skin cells, whilst stimulating cell growth, promoting anti-ageing skin benefits with an improved wound healing response.

The inclusion of Activated Charcoal assists to absorb many toxins and impurities, additionally providing deep-cleansing benefits for a congested skin and grade I and II acne. In the range of home remedies, Activated Charcoal assists to sooth insect bites, stings and poison ivy rashes.

Four into six The SIX Sensational Skincare Self Heating Face Mask incorporates four unusual ingredients – zeolite, kaolin, beeswax and myrrh. When combined, they give the skin radiance, an intense detox and enhance blood circulation in the skin.

Zeolite is a self-heating crystallised mineral created from lava and water that absorbs toxins.

It is an immune booster with a strong anti-free radical action, while kaolin is miracle clay with cleansing and calming properties.

Beeswax is known for its calming, soothing, anti-inflammatory, conditioning effects and myrrh is anti-ageing, healing and antioxidant.

Interpenetrating BioPolymer RégimA SpaZone Facial and Body Treatment products all contain a unique new patented dynamic ingredient, a breakthrough active that is an interpenetrating biopolymer derived from a warm water algae (kappaphycus alvarezzi extract) grown off the Philippines, and a South American shrub (caesalpinia spinosa). This eco-designed bio active is obtained by ‘green’ cross-linking of galactans of kappaphycus alvarezzi extract and galactomannans from caesalpinia spinosa, without any exogenous chemicals in the manufacturing process.

According to RégimA, this world first technology provides ’Second Skin’ efficacy with intense lifting properties. This, combined with the unique tight cross-linking polysaccharide network, acts as a shield against harmful substances, allergens, pollutants, irritants. >

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Skincare Innovations

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Skincare Innovations

32

RégimA is the first in South Africa to be licensed by a highly acclaimed French company specialising in advanced biological substances to use their prestigious logo indicating that the new RégimA SpaZone products are formulated with this active at a therapeutic level.

Superfoods for the face The Superfood Facial Oil from Elemis includes nine superfood ingredients – broccoli seed oil, poppy seed oil, cucumber seed oil, macadamia oil, rice bran oil, daikon radish oil, rosehip seed oil,

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flax seed oil and meadowform seed oil.

This natural blend of highly concentrated plant-based superfoods deeply nourishes, hydrates and smooths the skin.

Anti-oxidant and omega-rich broccoli, flax seed and daikon radish feed the skin for a healthy, radiant glow.

Moringa olifera To strengthen the skin protection effect of its Biopure range, Ericson Laboratoire has incorporated a new active ingredient derived from biotechnology, Purisoft,

which is a peptide obtained by extraction of Moringa olifera (M. pterygosperma) seeds.

Moringa Olifera, a native of India, is widely used in traditional medicine for its healing and antiseptic qualities. It contains a high concentration of Vitamins A and C, a Vitamin B complex, iron, calcium, zinc and selenium.

These seeds of Moringa oleifera release positively charged proteins that attract negatively charged pollutants. Purisoft traps pollutants and heavy metals impregnated into the skin like a magnet, to neutralise them – this

is known as the ‘patch charge’ effect. Purisoft eliminates all environmental microparticles that asphyxiate the skin by stimulating skin defense systems.

Botanical extract Exclusively created by Dectro International, Action de Gala products have been designed to prevent and slow down the signs of ageing.

In the Action De Gala range is Toniqa, which contains allantoin, zinc, chamomile, rosemary, thyme, cucumber and calendula. These ingredients have a calming, refreshing, antiseptic and healing effect.

Toniqa eliminates redness, restores the skin’s natural pH and is recommended before and after an aesthetic or electrolysis treatment.

Also in the range is the Ombracrème, formulated with zinc and allantoin, as well as Vitamin E vitamin E,

octyl, methoxycinnamate and Benzophenone. It prevents hyperpigmentation and reduces inflammation.

Recommended for problem and congested skin, Yizhibaume contains camphor, menthol, allantois, aloes, rosemary, cypress, juniper and lavender to prevent prevents infections, folliculitis and ingrown hair.

A soothing and moisturising balm gel, Hydraplus contains cucumber, witch hazel, aloe vera, allantoin.

Biomimetic peptides Newly launched md:complex GenX contains new ingredients not yet seen on the market that incorporate biomimetic peptides and growth factors. Furthermore, md:ceuticals employs the most advanced production techniques to preserve formulation properties, namely ‘filtration for sterilisation’, which allows the sterilisation of very heat sensitive

substances, avoiding their degradation.

Biomimetic peptides replicate biological conditions that are found in younger and healthier skin, resulting in more effective and efficient results.

The md:complexGenX Mimetic Peptides & Growth Factors formulation combines the antioxidant and revitalising effect of the multi-biorevitalising complex (amino acids + vitamins + minerals + antioxidants) with the powerful efficacy of the new generation of mimetic peptides and growth factors. They have the identical structure as the naturally-occurring peptides. PB

Skincare Innovations

33

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Accessible

35 Furniture & Equipment

Spoilt for Choice Choosing appropriate furniture and accessories for your salon or spa should be undertaken with the same care and scrutiny as if you were buying a high end treatment device.

W

hile budget is inevitably a big factor for all salons and spas, it’s vital to invest in good quality furniture that will stand the test of time. Buying dual-purpose furniture is one way to help keep budgets in check and help maximise available space.

However, whatever pieces of furniture you choose, they should not only be fully functional but need to fit in with the style and feel of your salon or spa. But, it can be tricky to find the perfect balance between form and function. Showy and flashy furniture may not necessarily be durable or practical, while high quality furniture can turn your spa or salon into a haven of relaxation.

It’s important to source pieces from reputable, professional suppliers who stock brands with a proven track record.

Here is a selection of some furniture and accessories designed specifically for the salon or spa:

Body Couch

4-Motor Bed

Belfeet Spa Pedi Chair

This bed has a very stable metal structure. Its head and foot rest can be adjusted by means of a lever system. Removable arms allow for easy access to the bed, which has a facial breathing hole and a cushion. Upholstered in white, high resistant material, the couch is very easy to clean. This structure has two drawers and a lower rack for towels and electric blankets.

Available from Smart Buy

The first motor of this 4-Motor Electrical Body Couch can tilt the customer on the same angle without changing position. The other three motors adjust the slope from the back, feet and the height through remote control.

It offers great stability due to its white lacquered solid metal base. The couch includes a facial breathing hole with a cushion. Its cream upholstery is very easy to clean.

Available from Smart Buy

This Spa Pedi Chair is reclinable up to 160 degrees. It has a forward and backward sliding feature for easy access to foot massage or foot rest. A control button adjusts the tilt and mid-and lower back massage function, neck massage, as well as a rotatable function. It consists of a foot bath with four jets, Venturi water temperature control and extendable shower rinse. The base is made of fibreglass to ensure great strength.

Available from Smart Buy

>

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36 Furniture & Equipment

Hot Cabinet with UV Steriliser Capacity: 15L. 52 x 32 x 35cm. Box Measurements: 54cm x 32cm x 34.5cm.Cabinet measurements (must not be closed in with a door): (L) 54.5cm x (W) 39.5cm x (H) 40.5cm - 12kg x 26cm - 7kg.

Available from Logica Beauty Supplies

Magnifying Lamp This Magnifying Lamp has a 3 diopter lens surrounded by a 22W circular globe and uses a starter to light up the lamp. Tempered steel springs are built into the arm to ensure perfect balance.

It comes with a removable white cover to protect the globe (240V).

Dimensions: 82cm x 47cm x 12cm.

Weight: 8.5kg. The stand is sold separately.

Available from Logica Beauty Supplies

Wooden Massage Bed This Massage Bed provides extra comfort and a bit more exclusivity for spas and top salons.

The extra-large size of the bed makes treatments even more pampering and comfortable for clients. Its soft touch upholstery also gives the senses something extra. As a solid frame bed, it will not twist, turn or loosen with time. This top of the range bed also gives the treatment room a tasteful look and feel, along with practicality. The bottom shelf is ideal for storing towels or other products. With a fully adjustable headrest, the face cradle is easily added or removed according to the needs of each treatment.

Available from Limelight Hair & Beauty Products

Vintage Barber Chair This chair promotes elegance and modern function without losing the class and charm of the traditional barber chair. It is equipped with an extra-large base and heavy duty pump. The high

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Unique Spa Deluxe Couch Fully imported, the Unique Spa Deluxe Couch features a modern design, facial hole with back lift support and a wooden shelf for keeping towels etc. at easy reach when needed.

Available from Upfront Distribution

Facial Steamer This Facial Steamer includes a stand on wheels and comes with an Ozone Ionic Component for high quality steam. It also includes a timer. The height of the steamer is adjustable.

Available from Logica Beauty Supplies

density cushioning also provides extra support and comfort for the client. Its ergonomically shaped head rest also gives extra comfort to clients when reclined. A variety of colours can be ordered.

Available from Limelight Hair & Beauty Products

Body Shaping Machine This Body Machine is similar to a high intense lymphatic massage; it works on breaking down fatty deposits, cellulite and dispersing this with excess fluid through the lymphatic areas.

The process allows for an instant inch

loss, as well as an improvement in skin elasticity, collagen flow and blood circulation. The gentle vibrations have the ability to shape the areas where cellulite is most prevalent and results in an improved look.

Available from Upfront Distribution

Mini Hot Towel Cabinet

(one of these being the ultracomfortable Memory foam). It is available in more than 50 colours and can be completed with a useful table-holder upon request.

Available from The Spa Warehouse

Ultrasound Aroma Diffuser

A convenient hot towel cabinet for every spa room. Lager hot towel cabinets are available if required.

These larger hot towel cabinets have UV sterilising lamps to ensure bacteria is minimised.

Available from Upfront Distribution

Lemi Relax Suite This 5-star chaise lounge is electrically adjustable by means of two electric motors and completely covered with quilted vinyl upholstery. The spa goer can select the most comfortable position through a practical hand set control. It is made of a composite multilayer made of foam with different densities

Lemi T-Vapo

Inspired by nature, this classic wood grain finish humidifier with its minimalistic appearance comes with one of Cashmere & Co’s classic concentrated blends. By adding several drops of your favourite essential oil or concentrated blend, the gentle mist molecules distribute in every corner, giving you a comfortable, safe and efficient use of essential oils. This ultrasonic Aroma diffuser with colour therapy is an ideal tool for any spa treatment room, spa reception or spa relaxation area.

Available from The Spa Warehouse

The Lemi T-Vapo is a 5-star trolley unit with integrated ozone steamer and LED magnifying lamp conceived for the most exigent experts in professional beauty.

It is equipped with a large water tank which allows use all day long. T-Vapo offers treatment capabilities with steam, ozone, aromatherapy and herbal steam treatments, with high efficiency during its steaming process. It is available in various wood finishes and placed on wheels for easy mobility.

Available from The Spa Warehouse

Hand Jacuzzi

The LCN Hand Jacuzzi is a stylish and handy spa that prepares nails in a gentle and relaxing way for a manicure. Its ergonomic shape allows for a comfortable hand rest during the bubble bath treatment.

This Hand Jacuzzi can be used with a power cable, or it can be used with batteries for a more flexible use.

Available from Looking Good LCN

online @ probeauty.co.za

Furniture & Equipment

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Professional Beauty Awards

38

BRING on the winners!

Created to acknowledge and award excellence in the industry, the 2017 Professional Beauty Awards were presented on 3 September at a cocktail event held at Gallagher Convention Centre in Midrand.

Salon of the Year (3 rooms or less) Skin & Nail Lounge (Winner) Posh Nail & Beauty Solace Therapy

Day Spa of the Year Life Day Spa Century City (Winner) Aloe Day Spa Aronia Day Spa

Therapist of the Year Zante McIntosh (Winner) Diana Rose Mudzinganyama – 12 Apostles Spa Cheryleen Webber – The Beauty Clinic

Salon of the Year (4 rooms or more) Professional Skin Care Lab (Winner) Danté Wellness Chique Skin Technology

Resort / Hotel Spa of the Year Umngazi River Bungalows and Spa (Winner) AM Spa Cape Grace Spa

Men’s Grooming Salon of the Year Hines & Harley Men’s Grooming Lounge (Winner) Men’s Grooming and Spa Umhlanga Sorbet Man Melrose Arch

Nail Salon of the Year Danté Express (Winner) Buff Nails Durban Yemaya Sea Point

Salon/Spa Manager of the Year Jared Hines (Hines & Harley Men’s Grooming Lounge) (Winner) Obaidiyah Aisha Muslim – Yemaya Hayley Langley – Yemaya Nail Tech of the Year Nadia Erasmus (Winner) Debora Franks Christoline Sue Ann Perkhofer

Day Spa of the Year Life Day Spa Century City - John Lambrou How many times have you won this award?

This is our third win – we won previously in 2012 and 2013.

How does it feel to have won again this year?

Every win is an honour, never to be taken lightly. It’s also very encouraging to know that we are able to continuously evolve to meet the ever increasing expectations of our customers.

I believe the spa experienced a setback a few years ago in the form of a fire.

How did you meet the challenges of rebuilding the spa into an award-winning operation?

During the crisis we kept in touch with our clients so that they didn’t feel we had abandoned them.

Secondly, we used this period to put our staff through an intensive training process to hone their skills and keep them motivated. Finally, we knew that if we could survive this we could survive anything and we kept our hopes high and our eyes firmly set on creating an even better guest experience.

What do you feel continues to set your spa apart from your competitors?

Consistently delivering an exceptional service by appointing and continuously training the best people.

What is your customer service ethos?

To provide an extraordinary experience in spa wellness.

online @ probeauty.co.za

Resort / Hotel Spa of the Year Umngazi River Bungalows and Spa - Michele Walker How many times have you won this award and when?

We are delighted with another Professional Beauty win and have won this category in 2012, 2014, 2015, 2016 and 2017.

What is the secret of your continued success in the professional beauty awards?

We pride ourselves at Umngazi of having a great balance of local hospitality and international standards of service and treatment. Our spa’s heartbeat is an amazing team that consistently strives to achieve this. That, coupled with the constant development and growth of our amazing therapists is a recipe for our success.

Do you find that winning awards aids in raising awareness for your spa and for marketing purposes?

We always use awards as our benchmark to ensure we are achieving levels of excellence. It is a wonderful opportunity to be measured against your peers and we relish the competition.

Has your spa undergone any changes in the last year?

The entire hotel has undergone a massive refurbishment programme over the last year. We have upgraded our décor and facilities, as well as gardens, relaxation area, spa bath, spa café menus, spa packages and uniforms. We have also embarked on a Diploma in Somatology with our three spa development therapists who will be fully qualified by the end of 2017.

Men’s Grooming Salon of the Year Hines & Harley - Jared Hines How do you go about targeting this niche segment of the salon market?

We offer something different that no one else is offering, namely high quality spa and barber treatments which the majority of male clients are looking for. In addition, we also listen to our clients and offer the services, products, drinks etc. that they want.

What was it about your salon that you think stood out for the judges?

I believe it was the fact that there is nothing like us anywhere else; we are able to transfer seamlessly between the barber and spa treatments. Our set up is also very different to anything else, it feels more like a home rather than a salon, spa or barber shop.

What is your customer service ethos?

We believe that each and every customer should be treated like a VIP, no matter how much they spend. Each client must feel that their money is worth being spent with us and every client should feel as though we have opened the salon only for them.

What are your plans for the future?

We want to continue to be the best in the country and are looking at adding more treatments and products that our guests have requested. There are also long term goals to open more Hines & Harley salons nationwide.

online @ probeauty.co.za

Professional Beauty Awards

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Professional Beauty Awards

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Salon of the Year (3 rooms or less) Skin and Nail Lounge - Anira Singh How does it feel to have won this award?

We were stunned! It took a while to sink in, but we truly enjoyed our moment of glory.

We are thankful to Professional Beauty for giving us this platform to enter such a prestigious competition.

What is your salon’s vision?

At Skin and Nail Lounge our mission is to create a truly pleasurable occasion, tailor made for the client in our intimate lounge style environment.

By combining knowledge, expertise and the power of touch to achieve the desired results, we will continue to strive to keep our valued clients happy with our services.

What is your service ethos?

Our goal is to provide clients with the highest degree of customer service. We are committed to performing to exceptional standards and strive to improve our level of education in terms of our skills. We continually search for the latest treatments and products in order to keep our clients well informed of the latest trends.

How do you keep your staff motivated?

Firstly I believe in creating a positive atmosphere for the therapist; it starts with a simple 15-minute staff meeting where staff share inspirational tips or advice. It is also very important to make them feel special and reward them for a job well done. We choose an Employee of the Month and implement realistic incentives and team building projects.

Salon of the Year (4 rooms or more) Professional Skin Care Lab - Gina Gall How many times have you won this award?

Three times. We as a team are so proud and I must say that I could not have done this without my entire team’s efforts. We continuously work to improve our knowledge and stay abreast of the developing market.

How have you maintained such a consistently high standard?

We set high standards to ensure we provide good quality treatments with measurable results. Each client is treated with respect and with genuine care. We believe it’s our attention to detail and the way we personalise every treatment that clients have become accustomed to.

My energy and attention are focused on a worthy goal and I try to encourage my staff to do the same.

I also try to create a positive atmosphere at work and to be a good example to my staff.

Have you made any changes to the salon over the last year?

We have added new equipment, as well as new medical peels, and created a number of exciting new treatments. Our front desk and patio have had a facelift and the treatment rooms have been given a new look and feel.

online @ probeauty.co.za

Nail Salon of the Year Danté Express - Jade Brooks Is this the first time you’ve entered the awards?

I’ve been following the competition for years but never actually thought about entering until this year. It feels amazing to have won and it’s so nice to be recognised for all the hard work that goes into the business every day. We love what we do, so when it is noticed on a national level it’s a great feeling.

What makes your salon stand out in an oversaturated market?

As in any service orientated business, you are only as good as your team and this is reflected in every aspect of Danté.

If I look after my team, my team will look after my clients.

We believe in family and our clients are a part of this. With a combination of professionalism, quality treatments and customer service, plus a pinch of fun, we have created an environment where Dante feels like home, for both the clients and the team.

What practices have you implemented to ensure success?

We work as a team and focus on our brand values.

Furthermore we ensure that every treatment at Dante is 100% at the same high standard across the whole team, thus training is one of our main priorities. With every new staff member, we go back to basics to make sure that every part of the treatment is on point. We have turned all our nail techs from good to great by extensive training.

Nail Technician of the Year Nadia Erasmus How does it feel to have won this award?

Winning this award is a dream come true for me. I have worked extremely hard and long hours this past year to improve my technique. I am so humbled by this achievement.

What would you say are the ideal qualities for a top nail tech?

To improve yourself every day, and to do each client’s nails with the exact same effort and detail as the one before. Being passionate is the most important part of being a top nail tech.

What is your favourite aspect about the job?

Being creative. I love being able to interpret my art work on nails. The possibilities for nail art are endless. I love that no set of nails will ever look the same; each is perfectly unique in its own way.

What are your plans for the future?

Next year I would love to enter all the nail art competitions hosted by Professional Beauty, both national and international. I also want to master the technique of a perfectly sculptured nail. I love doing sculptures, but believe I can learn so much more.

online @ probeauty.co.za

Professional Beauty Awards

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Professional Beauty Awards

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Therapist of the Year Zante McIntosh What sets you apart from most therapists?

I work in a very personal, relaxed and comfortable environment and will always go the extra mile for clients. The fact that I am very passionate about my work shows in my end results.

What factors do you focus on in order to excel in your profession?

I always keep up with the latest training and use the best, most affordable products that will satisfy my clients’ needs. In addition, I also do quite a bit of marketing to promote my business. I always strive to provide work of the best quality.

What do you like most about your job?

I absolutely love to see my clients walking out happy and content. I love working with people and it is the best thing to see results and change.

What else would you like to accomplish in your career?

I would like to expand my business into a day spa at a later stage and possibly create opportunities for underprivileged people to train in our industry.

Salon/Spa Manager of the Year Jared Hines - Hines & Harley What qualities make for a good salon manager?

I believe that if you are a manager you should run the salon as if it was your own. Do not let the small details slip past you and ensure you understand every aspect of the business. Ask people who know more than you so as to learn more; treat your staff with respect as without them you have no business. Be a leader not a boss. Create a team not a workforce.

How do you motivate your staff?

By helping them to see the big picture and the future in the same way I do.

We have a profit share agreement with our staff so that the better the business does, the better they do. I have set reasonable working hours to ensure that staff get enough time off so that when we are at work, we give 100%. As I am able to do treatments myself, I feel that helping staff and working on clients with them motivates them as they can see that I am not afraid to get my hands dirty.

What areas do you need to focus on to ensure a successfully run business?

If your staff are happy, your clients will be happy and this ensures return guests. Focusing on details that make your clients go ‘wow!’ is also very important as you want to offer something unique. If you are doing the same as someone else, make sure that you are doing it better.

How do you deal with challenging clients?

I don’t believe that we have very challenging clients. Because we follow the company’s ethos, offer clients a wide range of services and products and are all fully qualified and professional, we are able to give every client what they want. We have thus eliminated the possibility of having challenging clients.

online @ probeauty.co.za

Nominated and selected by the industry via an independent SMS voting system, the winners of the 2017 Industry Awards were announced on 3 September at a cocktail party held at Gallagher Convention Centre, as part of the Professional Beauty Johannesburg Expo.

Best Skin Care Supplier RégimA (Winner) Six Sensational Skin Care TheraVine

Best Training Supplier Young Nails (Winner) Environ Lilian Terry

Best Nail Product Supplier Sparkle Cosmetics (Winner) Bio Sculpture International Young Nails

Best Marketing Material and Campaigns Spalicious (Winner) DermaFix Bio Sculpture International

Best Body Product /Wax Supplier Naked Cherry (Winner) Depilève / Smart Buy Spalicious

Best Sales Representative Stephanie Harris - SIX Sensational Skincare (Winner) Shivani Ramgolam (ESP Salon & Spa Software) Marilize Kuhn (TheraVine)

Best Nail Product Supplier Sparkle Cosmetics - Debbie Kayle How many times has Sparkle Cosmetics won this award?

Four times.

Clearly you have found the recipe for success – what strategies have you implemented to ensure that you meet client demands?

As always having a win-win approach. We truly care about our clients’ needs and will go out of our way to make them satisfied Sparkle clients.

What would you say is the ideal relationship between supplier and client?

A mutually beneficial relationship requires trust and integrity. We try to do what we say we are going to do. We have our clients’ best interest at heart in all our dealings.

How do you motivate your staff to keep giving of their best?

Our ‘Sparkles’ know how much they all mean to us. We play hard, we work hard and we ‘Sparkle’ hard! We respect each other and believe that kindness and fairness in the workplace is not negotiable.

online @ probeauty.co.za

Industry Awards

EDGE

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Industry Awards

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Best Training Supplier Young Nails - Yolande Bekker What do you feel that your company does differently to other suppliers in terms of training?

We pour our absolute heart and soul into our training, from our mothership in America to every single mentor working in South Africa. Nail technicians can only get as far as their knowledge allows them to go and Young Nails ensures we stay up to date with the latest trends and techniques to help our techs stay on top of their game.

Our training academies are equipped with all the necessary equipment, and dedicated mentors who are available throughout the course, with emphasis on individual attention. Training always remains of the highest standards.

What would you say are the key elements to training success?

Continuous education. As mentors in the industry we ensure that we increase our own knowledge and we are not scared to share that knowledge with our students. We believe we can only be successful as mentors the day all our students surpass our mentors.

Best Marketing Material and Campaigns Spalicious - Marisa Dimitriadis What sets your company apart in terms of marketing?

Our marketing campaigns resonate with both the consumer as well as the salon/spa owner. As a brand, we ensure the products we promote are in demand and suited to the time of year, be it seasonal or festive.

We plan and set out our marketing calendars 12 months in advance and give the calendar to the salon owner six months in advance, making it easy for them to align their campaigns with ours if they choose.

They can also plan their purchases and let their customers know in advance if a product will be on promotion the following month, thereby building rapport with the consumer. We also design the promotions in full with the salon simply needing to add their logo should they wish. Our designs are social media as well as print ready, using all our own high quality images. We also run a very active social media campaign with weekly measures, and tie in the beauty therapist working with our brands into every marketing effort, be it with incentives, or a simple challenge, or fun competition.

Please describe a recent marketing campaign.

Spalicious launches two limited editions twice a year. We run our own in house photo shoots and all images are in line with the flavour being launched. Lemongrass & Eucalyptus and Gluwhein were the two winter flavours, with Strawberry Pavlova and Litchi and Rose Splash just launched for summer. Two weeks prior to the announcement of the flavours, our social media ‘Guess the flavour’ campaign begins, where we give clues. The first person to guess the correct name of the flavour wins the full range of that flavour.

online @ probeauty.co.za

Best Supplier Skin Care RégimA Skin Treatments - Jacqui Faucitt How do you feel about winning this award?

It is an enormous honour to win such a prestigious award, being voted by one’s peers and clients within the industry, and presented by the esteemed Professional Beauty organisation.

This is a tremendous confidence booster for the whole company, knowing that all the hard work that goes into product innovation and our pursuit of service excellence pays off. We are very competitive and go that extra mile to achieve, so winning is definitely the cherry on a great big cake, and we love it.

Please describe your unique approach to client services.

RégimA does not have hard and fast rules, particularly in this financial climate, and never pressurises clients to overstretch financially, allowing them to grow slowly and strongly. From the beginning of the relationship between distributor and stockist, RégimA is flexible and willing to offer customised solutions made to measure for client budget and needs. We advise salon/spa owners and therapists so as to avoid financial wastage, without excessive monetary outlay, allowing smaller home based salons a chance to become part of our network without excessive opening orders or demands for monthly targets. Highly trained, dedicated representatives visit their salons regularly, offering consultation days, in-house training, etc.

What do you feel makes your clients satisfied with your service offering?

We pride ourselves on our fast responses to all enquiries, quickly connecting clients with the relevant people in their areas. RégimA offers technical support on an everyday basis regarding skin and product related enquiries. Regular and continuous training is offered to support therapists, and we create ever more exciting new treatment products.

Best Sales Representative Stephanie Harris - SIX Sensational Skincare How do you feel about your triumph?

Amazing! This is the biggest and best moment of my career. I’m so grateful to have won this prestigious award. It means the world to me.

How do you strengthen your relationships with clients?

I make sure that I form a personal connection with my clients, which builds the relationships further. It is my goal to fill whatever gap they have and give them the best service possible.

I strengthen relationships by being wholly invested in clients’ businesses and the growth in their business with our brands.

How do you attract new business?

I try to make sure that every salon and spa in KwaZuluNatal knows my name or has seen my face. The relationships I form with my clients stands me in good stead with new salons and spas as they all network.

Why are you passionate about your profession?

I love going to work every day and am passionate about growing salons and spas with our brands. In addition I am passionate about training and motivating therapists to reach their full potential. I am passionate about the wellbeing of my clients and dedicated to ensuring that my clients are getting the supplier experience they deserve.

online @ probeauty.co.za

Industry Awards

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Industry Awards

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Best Body Product / Waxing Supplier Naked Cherry - Karen Metsos How does it feel to have won this award, especially considering this is the first time you entered the competition?

We are really honoured, pleased and humbled all at the same time. The fact is that we worked really hard, especially since we’re the new kid on the block.

To win such an award first time out is a real validation of everything we have done and shows that people do understand our passion and love for waxing.

What is your customer service ethos?

To be amazing. Customers are buying the experience, not just the product. Everything from that first phone call to when they open that stock box needs to perfect and make every customer feel like they are the only customer.

How do you go about attracting new business?

The internet is one of our biggest tools. We have invested a lot in making sure our online presence is easy, beautiful and stands out.

Want to find out more? info@refectocil.co.za | www.refectocil.co.za

Getting

Lippy Lip care has now moved way beyond traditional petroleum based lip balms to more sophisticated treatment products and offer a good option for retailing in the salon or spa.

Plump up The Glo-minerals Lip Plumper is infused with spheres of marine collagen atelocollgen. These spheres work to plump lips by trapping water and swelling, thus providing volume to the skin’s structures.

Lip Plumper is available in Clear, Copper Shimmer, and Sheer Berry.

Intense treatment

Glo-minerals also has a range of soothing, protecting lip balms.

From certified organic brand, Team Dr Joseph, the Intense Hyaluronic Lip Treatment is an extremely moisturising lip care product with highly effective ingredients and natural hyaluronic acid. These prevent lips from drying out or becoming rough and cracked. The treatment can be applied before lipstick.

021 552 6999

0860 018 022

Easy exfoliation

Renewing product

Eye & Lip Soft Exfoliator, unique to SIX Sensational Skincare, is a rich, super hydrating peeling cream that gently exfoliates the most delicate eye and lip area, leaving the skin luminous, perfectly hydrated and silky smooth. It contains Vitamin B3 as a powerful skin restoring ingredient and glycolic acid for a mild chemical exfoliation.

Pevonia’s LipRenew Plump & De-Age treatment works as a potent lipofiller to deliver an instant lift for fuller lips.

It is formulated with a power-pout blend of marine collagen, squalene, hyaluronic acid and sesame seed extract. The latter ingredient increases lipid synthesis and storage capacity by 30.2%.

011 312 7840

011 238 7080 online @ probeauty.co.za

Product Focus – Lip Treatments

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Hair News

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cut above A

The EOHCB (Employers Organisation for Hairdressing, Cosmetology and Beauty) National Hair Championships took place on 3 and 4 September at Salon Africa, the leading trade show for the industry held annually at Gallagher Convention Centre.

THE REST

Here are the results in the various categories:

Senior Ladies Cut & Style

Junior Gents Cut and Style

1. Ricky Smith – La Louve

1. Chante Viviers – Carlton Hair

2.Florence Crawage – Carlton Hair

2. Liam Schoeman – DNA

3.Sonja Bezuidenhout – Carlton Hair

3. Ashton Bhano – Carlton Hair

Wax On Hair Off

Junior Blow Dry

1. Pelane Kgomoesoana – Pyramid Beauty

1. Eve Webb – Paul James Hairdressing

School

2. Tondani Muthanyi – Carlton Hair

2. Prenola Chetty – Jawy Hair Design

3. Sibongile Mdhluli

3. Laetitia van der Merwe – Annique Tygervalley

– Paul James Hairdressing

Afro Ladies Cut and Style

Wahl Ladies Fashion Cut

1. Aubrey Louw – Style Bar

1. Eugene Venter – Paul James Hairdressing

2. Eugene Venter - Paul James Hairdressing

2. Debbie Nebbeling

3. Karabo Phoshane – Paul James Hairdressing

– Paul James Hairdressing 3. Shawn Odendaal

Dreadlocks and Braiding

– Paul James Hairdressing

1. Thabiso Rataba – Victhabz HB Salon 2. Aubrey Louw – Style Bar

Open Bridal

3. Nkosinathi Mgaga – Victhabz

1. Thabo Sithole – Dark and Lovely Academy 2. Pretty Zuma – Blu Gel

Wahl Barbering

3. Selina Majaro – Dark and Lovely Academy

1. Karabo Phoshane – Paul James Hairdressing 2. India Choo – DNA

Wahl Gents Fashion Cut

3. Patience Tshoaedi – Paul James Hairdressing

1. Aubrey Louw – Style Bar 2. Shawn Odendaal

Junior Ladies Cut and Style 1. Dylan Shrives – Blu Gel

Prizes & Hampers – Paul JamesCash Hairdressing Sponsored by: 3. Karabo Phoshane

– Paul James Hairdressing

2.Ninke Munnik – Carlton Hair 3.Karabo Moritsi – Paul James Hairdressing

Avant Garde

GENERAL COMPETITION RULES:

Cash Prizes & Hampers 1. Conditions of entry All sections will judged as a total Shannon look (top to toe). Your model must be able to stand 1. Shafia Haffejee – beDavid Senior Gents Cut and Style and sit for judging. Judges would like to see the latest in hair & fashion. Your inspiration Sponsored by: should come from high fashion magazines, Latest movie and music video fashion 2. Junior/Learner of the year 2.

Thabo Sithole 1.Karabo Phoshane – Paul James Hairdressing The winner will be the person with the highest accumulation of points for 1st, 2nd, 3rd or runner up in designated sections. To be eligible for Junior of the year, competitors must enter the following competitions: Junior Men’s Cutting, Junior Ladies Cutting.

3. Senior of the year – Dark and Lovely Academy The winner will be the person with the highest accumulation of points for 1st, 2nd, 3rd

2.Shafia Haffejee – David Shannon 3.Aubrey Louw – Style Bar Cash Prizes & Hampers

or runner up in designated sections. To be eligible for Senior of the year, competitors

must enter the following competitions: Senior Ladies Cutting, Senior Men’s Cutting.

3. Pretty Zuma Blu Gel 4. In all– pre-done sections, multiple entries will be allowed. Maximum of 3 models

GENERAL COMPETITION RULES:

GENERAL COMPETITION RULES:

ENTRY FORM

1. Conditions of entry PLEASE TICK ✔ THE CATEGORY YOU WOULD LIKE TO E All sections will be judged as a total look (top to toe). Your model must be able to stand and sit for judging. Judges would like to see the latest in hair & fashion. Your inspiration 3 SEPTEMBER 2017 should come from high fashion magazines, Latest movie and music video fashion 2. Junior/Learner of the year 10:00 SNR LADIES CUT AND STYLE - 35 MINUTES R120.

The winner will be the person with the highest accumulation of points for 1st, 2nd, 3rd or runner up in designated sections. To be eligible for Junior of the year, competitors JNR LADIES CUT AND STYLE - 40 MINUTES R70.00 must enter the following competitions: Junior Men’s Cutting, Junior Ladies Cutting.

SPONSORED BY 3. Senior of the year The winner will be the person with the highest accumulation of points for 1st, 2nd, 3rd 11:00 SNR GENTS CUT AND STYLE - 30 MINUTES R120.0 or runner up in designated sections. To be eligible for Senior of the year, competitors JNR GENTS CUT AND STYLE - 35 MINUTES R70.00 must enter the following competitions: Senior Ladies Cutting, Senior Men’s Cutting.

SPONSORED BY PAUL JAMES HAIRDRESSING 4. In all pre-done sections, multiple entries will be allowed. Maximum of 3 models 5. In all pre-done sections it is understood that all work presented was carried out by the 11:50 JNR BLOW DRY - 45 MINUTES R70.00 competitor named on the entry form. Entry may be disqualified or award forfeited if not.

6. EOHCB reserves the right to remove any competitor from the floor who indulges in unsafe 13:00 WAHL CLIPPERS – LADIES FASHION CUT workplace or safety practices.

7.PLEASE In the event that a✔ competitor or model sustains a wound during a LIKE competition, the competitor - 35 MINUTES R120.00 TICK THE CATEGORY YOU WOULD TO ENTER and their model must leave the floor until bleeding has been treated and wound securely OPEN SECTION – ANYONE MAY ENTER (AFRO AND C covered.

FREE HAND CLIPPER CUT ON FEMALE MODEL SEPTEMBER 8.3 No late arrival models will 2017 be included in the judging once point judging has commenced.

9. First second and third place trophies will be awarded in all sections where numbers allow 14:00 OPEN BRIDAL - 45 MINUTES R70.00 10:00 SNR AND STYLE - 35 MINUTES 10.

A minimum of LADIES 2cm needs CUT to be cut all round (from ear to ear and front toR120.00 back) LADIES CUT AND STYLE - 40 MINUTES R70.00 on ALL JNR CUTTING SECTIONS. 15:10 WAHL CLIPPER FASHION CUT GENTS SPONSORED PLEASE NOTE: If you intend to BY use your model in more than one competition, or you yourself – AFRO OR CAUCASIAN OPEN SECTION are a model in another competition, please allow sufficient time for judging of same, as – STREET STYLE – GENTS FASHION 11:00 SNR GENTS CUT AND STYLE competitions will not be delayed if you or your model-is30 notMINUTES in attendanceR120.00 at starting time.

ANYONE MAY ENTER (AFRO & CAUCASIAN) 11. EOHCB JNR shall not be responsible liable STYLE for models-or35 forMINUTES any damage arising out of work GENTS CUTorAND R70.00 3-4 Septem performed on models hair. BY PAUL JAMES HAIRDRESSING - 30 MINUTES R120.00 SPONSORED Gallagher C 12. All competitors must stop work immediately and stand away from the model when the call to do soJNR is given.

Any further result in aR70.00 penalty.

16:00 AVANTE GARDE - 45 MINUTES R120.00 Cen 11:50 BLOW DRYcontact - 45 could MINUTES 13. Any competitor receiving coaching during the competition may be asked to leave the floor.

14. No mobile phones will be allowed on the competition floor.

4 SEPTEMBER 2017 13:00 WAHL CLIPPERS – LADIES CUT as directed by the 15.

All models to be seated upright and forward forFASHION judging, or otherwise - 35ofMINUTES R120.00 chairperson judges. All models must be able to sit, stand and parade without assistance 10:15 EOHCB CUP 4 HOURS R150.00 OPEN – ANYONE ENTER and should not SECTION hinder any other person on theMAY judging floor. (AFRO AND CAUCASIAN) 16. ModelsFREE must not touch their own hair whilst the FEMALE competition flMODEL oor.

HAND CLIPPER CUTon ON 10:15 WAX ON HAIR OFF - 35 MINUTES R50.00 17. Any person disturbing competitors on the floor will be removed from the venue.

18.

The judge’s decision is final and no MINUTES correspondence will be entered into.

14:00 OPEN BRIDAL - 45 R70.00 11:00 AFRO LADIES CUT & STYLE - 35 MINUTES R60.00 19. On completion of judging, all competitors must allow their models to be photographed by the official EOHCBCLIPPER photographer.FASHION CUT GENTS 15:10 WAHL 12:00 DREADLOCKS & BRAIDING - 45 MINUTES R70.00 20. Any competitor whoOR causes damage to the OPEN competition venue will be liable for costs.

– AFRO CAUCASIAN SECTION 21. No competitor or model shall in any competition, display, parade or performance allow his 13:15 WAHL BARBER SECTION - 30 MINUTES R120.00 – STREET STYLE – GENTS FASHION or her genitalia to be exposed or visible to any person at any time.

ENTER (AFRO & CAUCASIAN) 22. RefundsANYONE on entry feesMAY if competition is cancelled.

3-4 September 2017 - 30 MINUTES R120.00to persons only using reproduction 23. The promoter hereby grants permission for private NAME: _________________________________________________ or educational purposes PROVIDED the reproduction is not sold in any way.

Gallagher Convention 16:00 AVANTE GARDE 45 MINUTES 24.

The promoter reserves the right to-refuse admission to R120.00 any person(s).

SALON/COLLEGE NAME: ____________________________________ 25. You must state the fact your award was awarded in an EOHCB competition withCentre the year and of the award stated if you market by any media or advertising the winner of any Salon, 4 category SEPTEMBER 2017 CONTACT NUMBER: (Cell & Landline): __________________________ College, Senior or Junior Award.

26.

OMC Rules DO NOT apply anymore.

10:15 EOHCB CUP - 4 HOURS R150.00

Inspirin today’ hairdre

ENTRY FORM

5. In all pre-done sections it is understood that all work presented was carried out by the competitor named on the entry form. Entry may be disqualified or award forfeited if not.

6. EOHCB reserves the right to remove any competitor from the floor who indulges in unsafe workplace or safety practices.

7. In the event that a competitor or model sustains a wound during a competition, the competitor ✔ THE CATEGORY YOU ENTER andPLEASE their modelTICK must leave the floor until bleeding has beenWOULD treated andLIKE woundTO securely covered.

8. No 3 lateSEPTEMBER arrival models will be included 2017in the judging once point judging has commenced.

9. First second and third place trophies will be awarded in all sections where numbers allow 10. A minimum 2cm needs to be CUT cut all round ear to -ear front to back)R120.00 10:00 ofSNR LADIES AND(from STYLE 35and MINUTES on ALL CUTTING JNRSECTIONS. LADIES CUT AND STYLE - 40 MINUTES R70.00 PLEASE NOTE: If you intend to use your model in more than one competition, or you yourself SPONSORED BY are a model in another competition, please allow sufficient time for judging of same, as competitions will not be delayed if you or your model is not in attendance at starting time.

11:00 SNR GENTS CUT AND STYLE - 30 MINUTES R120.00 11. EOHCB shall not be responsible or liable for models or for any damage arising out of work GENTS CUT AND STYLE - 35 MINUTES R70.00 performed onJNR models hair.

SPONSORED

BY PAULand JAMES HAIRDRESSING 12. All competitors must stop work immediately stand away from the model when the call to do so is given. Any further contact could result in a penalty.

13. Any11:50 competitor receiving coaching competition R70.00 may be asked to leave the floor.

JNR BLOW DRYduring - 45 the MINUTES 14. No mobile phones will be allowed on the competition floor.

15. All 13:00 models to WAHL be seatedCLIPPERS upright and forward for judging, or otherwise as directed by the – LADIES FASHION CUT chairperson of- 35 judges.

All models must be able to sit, stand and parade without assistance MINUTES R120.00 and should not hinder any other person on the judging floor.

OPEN SECTION – ANYONE MAY ENTER (AFRO AND CAUCASIAN) 16. Models must not touch their own hair whilst on the competition floor.

NB!!

Competitor must copy of their ID book 10:15Each WAX ON HAIR OFF - 35forward MINUTESaR50.00 FREE HAND CLIPPER CUT ON FEMALE MODEL 17. Any person disturbing competitors on the floor will be removed from the venue. together with their deposit slip and registration form.

18. The judge’s decision is final and no correspondence will be entered into.

11:00 AFRO LADIES CUT & STYLE - 35 MINUTES R60.00 OPEN BRIDAL - 45 MINUTES R70.00 19. On 14:00 completion of judging, all competitors must allow their models to be photographed by Please fax / e-mail your deposit slip and Registration form the official EOHCB photographer. to Nastassia Block: Fax: (011) 472-1985, 12:00 DREADLOCKS & BRAIDING - 45 MINUTES R70.00 WAHL CLIPPER CUT GENTS 20. Any15:10 competitor who causes damage FASHION to the competition venue will be liable for costs.

E-mail nastassia@eohcb.com and please confirm 21. No competitor– orAFRO model shall any competition,OPEN display, parade or performance allow his OR inCAUCASIAN SECTION your registration telephonically 13:15 WAHL BARBER SECTION - 30 MINUTESthereafter R120.00 or her genitalia to be exposed or visible–toGENTS any person at any time. at Tel: (011) 472-6780.

– STREET STYLE FASHION 22. Refunds on entry fees if competition is cancelled.

ANYONE MAY ENTER (AFRO & CAUCASIAN) 23. The promoter hereby grants permission to persons only using reproduction for private - 30 MINUTES R120.00 NAME: ___________________________________________________________ or educational purposes PROVIDED the reproduction is not sold in any way.

24. The promoter reserves the right to refuse admission to any person(s).

16:00 AVANTE GARDE - 45 MINUTES R120.00 SALON/COLLEGE NAME: ______________________________________________ 25. You must state the fact your award was awarded in an EOHCB competition with the year and category of the award stated if you market by any media or advertising the winner of any Salon, CONTACT NUMBER: (Cell & Landline): ____________________________________ 4 SEPTEMBER College, Senior or Junior Award.2017 26. OMC Rules DO NOT apply anymore.

ENTRY FORM

1. Conditions of entry All sections will be judged as a total look (top to toe). Your model must be able to stand and sit for judging. Judges would like to see the latest in hair & fashion. Your inspiration should come from high fashion magazines, Latest movie and music video fashion 2. Junior/Learner of the year The winner will be the person with the highest accumulation of points for 1st, 2nd, 3rd or runner up in designated sections. To be eligible for Junior of the year, competitors must enter the following competitions: Junior Men’s Cutting, Junior Ladies Cutting.

3. Senior of the year The winner will be the person with the highest accumulation of points for 1st, 2nd, 3rd or runner up in designated sections. To be eligible for Senior of the year, competitors must enter the following competitions: Senior Ladies Cutting, Senior Men’s Cutting.

4. In all pre-done sections, multiple entries will be allowed. Maximum of 3 models 5. In all pre-done sections it is understood that all work presented was carried out by the competitor named on the entry form. Entry may be disqualified or award forfeited if not.

6. EOHCB reserves the right to remove any competitor from the floor who indulges in unsafe workplace or safety practices.

7. In the event that a competitor or model sustains a wound during a competition, the competitor and their model must leave the floor until bleeding has been treated and wound securely covered.

8. No late arrival models will be included in the judging once point judging has commenced.

9. First second and third place trophies will be awarded in all sections where numbers allow 10. A minimum of 2cm needs to be cut all round (from ear to ear and front to back) on ALL CUTTING SECTIONS. PLEASE NOTE: If you intend to use your model in more than one competition, or you yourself are a model in another competition, please allow sufficient time for judging of same, as competitions will not be delayed if you or your model is not in attendance at starting time.

11. EOHCB shall not be responsible or liable for models or for any damage arising out of work performed on models hair.

12. All competitors must stop work immediately and stand away from the model when the call to do so is given. Any further contact could result in a penalty.

13. Any competitor receiving coaching during the competition may be asked to leave the floor.

14. No mobile phones will be allowed on the competition floor.

15. All models to be seated upright and forward for judging, or otherwise as directed by the chairperson of judges. All models must be able to sit, stand and parade without assistance 10:15 EOHCB CUP - 4 HOURS R150.00 and should not hinder any other person on the judging floor.

2 Hair EOHCB CHAMPS 2017.indd 1 NB!! Each Competitor must forward a copy of their ID book 16. Models must not touch their own hair whilst on the competition floor.

10:15 WAX ON their HAIR deposit OFF - 35 slip MINUTES R50.00 together with and registration form.

17. Any person disturbing competitors on the floor will be removed from the venue.

18. The judge’s decision is final and no correspondence will be entered into.

Please / e-mail your deposit slip- and Registration 11:00faxAFRO LADIES CUT & STYLE 35 MINUTES R60.00form 19. On completion of judging, all competitors must allow their models to be photographed by to Nastassia Block: Fax: (011) 472-1985, the official EOHCB photographer.

E-mail nastassia@eohcb.com please confi rm 12:00 DREADLOCKS & BRAIDING - and 45 MINUTES R70.00 20. Any competitor who causes damage to the competition venue will be liable for costs. your registration telephonically thereafter 21. No competitor or model shall in any competition, display, parade or performance allow his

Sponsored Sponsors for theby: EOHCB National Hair Championships were:

Inspiring today’s hairdresser

NATIONAL

HAIR

online @ probeauty.co.za

CHAMPIONSHIPS

________________________________________________________________

EMAIL ADDRESS: ___________________________________________________ ID NUMBER: _______________________________________________________

By Submitting this application you agree to us using photographs taken at the competition for publicity material.

Are you cut

______________________________________________________

EMAIL ADDRESS: _________________________________________

ID NUMBER: _____________________________________________

By Submitting this application you agree to us using photographs taken a competition publicitycut material.

Arefor you

above the rest?

Signature

Do you have what it takes to stand

NB. Each competitior and their model/s must register for Sa outSave from the crowd? the R250 on-site entry fee and pre-register a Show off yourwww.salonafrica.co.za skills

and talent by entering the competition and get the recognition you deserve!

49 Skin Rejuvenation

UP!

MACHINE

The market continues to experience a steadily increasing demand from clients for machine-based skin rejuvenating treatments, not only in medical aesthetics clinics but in salons and spas as well.

D

r Natasha Chapman of Aesthetics on 5th notes that antiageing treatments comprise most of her business. “In addition to injectables, threads and facials containing anti-ageing ingredients, there is a large variety of machine based treatments available, such as fractionated laser, ultrasound and radiofrequency (RF) skin tightening treatments, photodynamic therapy, carboxy therapy, and skin needling.”

She has found that women (and men) are becoming much more aware of the world of aesthetic medicine and what it has to offer.

“Undoubtedly, the popularity of reality TV shows and plastic surgery programmes has helped inform people of what anti-ageing treatments are available. The world of ‘selfies’ has also helped people become much more aware of how they look. Many of our patients are in their early to mid-thirties and come to us looking for anti-ageing treatments and for these, machines are invaluable.”

According to Chapman, each technology has its own particular benefits and no one treatment suits all. “Often a combination of treatments gives best results. For instance, for skin tightening, I would use ultrasound on the lower face / jawline, and RF to tighten skin on the upper and lower eyelid, and on parts of the body. Adding in other modalities such as skin needling or carboxy therapy can

often help achieve even better results. I use fractionated laser to treat sun damaged skin and crepiness of the skin, and combining it with skin needling gives fantastic results.”

What’s available in the market From Venus Concept, the Venus Freeze Plus incorporates multi-polar RF, which delivers homogeneous heating to multiple tissue depths, allowing for faster build-up of heat and easier maintenance of the therapeutic temperature without hot spots or heat spikes. This results in greater efficacy and enhanced patient safety. Heat stimulates collagen synthesis and fibroblast proliferation (i.e. the wound healing response).

The effect of multi-polar RF is enhanced by Pulsed Electro Magnetic Fields (PEMF), a nonthermal technology emitted through the applicator’s electrodes. PEMF has been proven effective in triggering regenerative processes in the skin. While the RF directly stimulates fibroblasts to increase collagen synthesis, the magnetic pulse induces fibroblast proliferation and produces new collagen through the release of the growth factor FGF-2. New collagen copies the contracted shape of existing collagen and a denser, tighter skin matrix is formed.

Also from Venus Concept, the IPL (Intense Pulsed Light) applicator on the Venus

Versa system emits pulses of broad-spectrum light, which is selectively filtered and delivered into the skin where it’s selectively absorbed by the target chromophores and transformed into therapeutic heat. For skin rejuvenation, the target chromophores are oxyhemoglobin for vascular lesions and melanin for pigmented lesions. SmartPulse technology ensures precise and consistent energy delivery. >

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Skin Rejuvenation

50 Boosting skin Alma Beauty Reboost, distributed

by Best Lasers, emits acoustic waves of mechanical pressure on the skin to create a push-pull effect, exfoliating the skin by removing dead skin cells and excess sebum. The acoustic vibrations also cause gaseous bubbles within the skin’s barrier, or the stratum corneum, to rapidly expand and collapse.

This disorganises the lipid bilayer, creating crevices and pores between 25-75 micrometres in diameter, and increases the fluidity of the lipids in the stratum corneum. Consequently, topical ingredients penetrate the skin more deeply and effectively.

elastin synthesis in the process. By layering advanced cooling during the treatment, deep tissue can be treated all the way up to the superficial layer of skin.

It can be used to treat droopy eyelids, flattening of cheeks, smoothing of nasolabial folds (lines from the nose to the mouth) and marionette lines (corners of the mouth), as well as jowls, double chins and loose skin on the neck.

CO2

Distributed by Best Enterprise, Forma ‘One for All’ features four different technologies that include IPL, bi-polar RF, ultrasonic and diamond peeling. SMART-ST technology features a complete restructuring of the traditional RF pulse and a significant reduction in treatment discomfort.

The R-Sonic applicator treats small wrinkles, providing a ‘mini face lift’ and non-invasive mesotherapy. Diamond peeling is a mechanical rotation of diamond-coated disks to allow for peeling, polishing and smoothing of various skin types.

RF energy During treatment with the BTL Exilis Elite, precisely controlled RF energy is used to heat the deeper layers of the skin, causing fat cells to shrink and contract the skin tissue, stimulating new collagen production and

online @ probeauty.co.za

With the highest power to tissue of any CO2 laser, the Lumenis UltraPulse delivers the shortest pulse duration and highest energy per spot. A complete facial takes less than 30 minutes and the downtime is four to six days. With a CO2 treatment, improvement will be seen immediately but, the skin will keep on improving for several months (up to 12 months) as new collagen is generated.

A fractional CO2 treatment removes layers of skin tissue in a fractionated method (columns of skin are removed leaving the skin surrounding each column intact to aid healing).

Multi-tech With the Viora’s V30 multitechnology platform, a comprehensive skin rejuvenation treatment package can be offered to a client. Skin rejuvenation is achieved by coagulation and necrosis of dermal and epidermal layers which, in response, promotes the body to create new cells.

Among the four skin rejuvenation treatments available on the V30 is V-ST, a painless, non-invasive treatment for wrinkles and skin laxity. Energy is safely and effectively delivered to the underlying outer layer of the skin without affecting the skin’s surface. New collagen forms, plumping and smoothing the skin. The V-ST hand piece integrates Viora’s proprietary and revolutionary multi-RF CORE™ technology, which features three distinct RF frequency channels (0.8MHz, 1.7MHz and 2.45MHz) and an additional fourth multichannel mode, which combines all three RF frequencies.

51 Skin Rejuvenation

LED

LED (Light Emitting Diode) devices used in skincare are designed to include tiny diodes emitting light wavelengths from approximately 400nm (nanometres) to 600nm.

The process of LED therapy involves using low-level light energy to trigger a photo-biochemical response in order to modulate or activate cellular metabolism. LED light therapy works to supress collagenase, a collagen degrading

enzyme that can accelerate our skin’s ageing process, while activating cellular ATP (energy) to improve cellular functioning. An increase in collagen production and the improvement of the body’s natural rejuvenation process is noted.

Perfect for use on the face, the DermaFix LED Masque offers seven different light colours, each colour providing a targeted action on the skin.

Needle free mesotherapy Available from Anaclinical is a needle free mesotherapy device with LED lights that opens up microscopic channels in the skin to ensure that penetration of active ingredients are set beneath the epidermis and can reach the dermis effectively, thus stimulating collagen and elastin production and improving hydration and skin metabolism.

Needle free mesotherapy is based on electroporation, which can deliver active ingredients and active substances into the skin without injections, therefore the treatment is absolutely pain free. PB

online @ probeauty.co.za

Medical Aesthetics

52

The new generation

client

CONSULTATION While many industry events and education opportunities are focused on practical clinical skills and techniques, not much time is given to enhancing our consultation skills, writes Karen Ellithorne.

D

ue to an increase in litigation, it is vitally important that we as skincare therapists and medical aesthetic practitioners educate our customers thoroughly in the treatments that our clinics preform, in order to manage their expectations and make them aware of the possible risks involved before they embark on a treatment protocol.

It is a good idea to begin by introducing yourself and highlighting your experience to help facilitate the patient’s trust. Also explain to them exactly what is going to happen in the consultation process to put them at ease.

The consultation procedure plays an integral role in effective treatment outcomes, results and meeting client’s expectations.

Many clients visiting an aesthetic clinic or skincare clinic for the first time generally have a lack of knowledge of the available treatments and their indications.

This is hardly surprising as consumer magazines don’t provide much detail when reporting on aesthetic treatments. It is therefore vital that we educate clients properly and conduct a consultation to find out exactly what their treatment expectations are. Then, with the guidance of the aesthetic therapist and doctor, an appropriate treatment plan can be worked out. The consultation time should also be used to educate the patient.

Basic outline of consultation A good guideline for the duration of a patient consultation is anything from 30 to 40 minutes. During the outline and introduction process, it is a good idea to begin by introducing

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53 Medical Aesthetics

yourself and highlight your experience to help facilitate the patient’s trust. Also explain to them exactly what is going to happen in the consultation process to put them at ease.

Medical questionnaire and client card The questionnaire can be given ahead of the consultation but it is generally a good idea to complete it with the patient. When done together you may be able to elicit more useful information about your patient and their lifestyle.

You will also be able to question them about previous treatments that they may have had.

Making an assessment This is when you will spend time discussing the client’s goals and requests. It is a good idea to really listen without interrupting so that you can properly understand her/his concerns and make the correct assessment.

The process can be guided by asking open ended questions like: ‘Tell me what brings you here today?’

Repeating information that your patient has given you will provide an opportunity for clarification and demonstrate that you are fully engaged in the process.

The use of a diagnostic tool at this stage of the consultation can also be very useful. These types of tools will give you a very accurate analysis of the following: • Wrinkles • Hydration / Moisture • Pigmentation • Capillaries • Pores • Acne • Oil • Sensitivity Due to the evolution of skin analysing tools, one is able to get a general overview of the patient’s skin health, detail of the smallest

imperfections and accurate assessments of specific conditions such as sensitivity, acne and oil production.

Special polarised filters mean elements below the surface of the skin, like capillaries and accumulation of melanin, can also be analysed. A great benefit of the newer skin diagnostic devices is that they recommend a full prescription at the end of the skin analysis.

The assessment should take up at least 50% of the consultation time.

Identifying objectives Once the customer’s concerns have been established, it is possible to work out the treatment objectives. You should provide the patient with adequate information and treatment explanations and also identify if there are any knowledge gaps.

To assist with the patient’s understanding, you can make brief notes for them and provide leaflets and directions to helpful websites so that they can investigate further.

At the end of this stage of the consultation you should be confident that the patient understands and has confidence in the treatment option that you have discussed. They should be well informed about the contraindications, side effects and risks involved in the treatments.

Negotiating and implementing the plan If you have performed an adequate consultation and accurately identified your customer’s needs, the discussion of the treatment plan should follow easily.

An effective consultation will also identify any customers who may not benefit from the perceived results of the treatment, due to not being compliant with homecare, leading a lifestyle that will not benefit optimum treatment results, or someone who is simply experiencing a difficult period in their lives.

It is vital that you are not overridden by the desire to please the patient or earn an income. To manage the situation one can use sentences like: “It is my feeling that the treatment will be better if we waited’.

Evaluation When asking your customers for feedback at a later stage on their treatment experience, it is also important to ask them about the consultation and if they were happy with the information given. This information is important to improve your skills and client care and your treatment results.

Ultimately, if you can get the client consultation correct, you will improve the patient’s journey in your clinic and increase the long-term likelihood of client retention. PB

A qualified aesthetician, Karen Ellithorne has been actively involved in the skincare industry since 1992, working as a lecturer and therapist, as well as successfully importing and distributing various products throughout South Africa. karen@spaandsalonsolutions.co.za

online @ probeauty.co.za

54 Product News

market IN THE

Our round-up of new products and treatments.

Sun smart The md:ceuticals 3D Moisturising Sunscreen Protection contains a true SPF50 with physical and antioxidant filters, providing optimal absorption and reflections of UV rays, especially UVA. With hydrating, antioxidant and skinregenerating ingredients, it is formulated to care for delicate skins and clients prone to the development of pigmentation.

Outstanding oil Sans Soucis Special Active Face Oil offers antioxidative protection, with dog rose hips oil providing a smoothing and skin refining effect. The product perfectly balances the skin’s moisture and lipid level and improves the skin’s natural regeneration.

083 299 9800

011 327 3440

Cool for the Summer!

The Spalicious Summer Limited Edition comprises two delicious flavours – Strawberrry Pavlova and Litchi & Rose Spash – both in convenient travel sizes.

Included in each collection is a Spalicious scrub, body butter, shower gel and smoothie (body milk).

011 312 7840

Beautiful scrub

Wonderful wax

From the Beautiful Earth Natural Skin Care Range, the Facial Scrub is an allnatural and innovative facial scrub for all skin types. It gently exfoliates, instantly revealing a softer, smoother, more radiant complexion. Ingredients include sweet almond oil and ylang ylang oil.

DermaCare has introduced the new Elastique Film Wax in beads, as well as a newly formulated Elastique with shea butter, which has an extremely low melting point (45°), so less stress is placed on the skin and the wax is only slightly higher than body temperature.

087 941 4542

021 931 6775

online @ probeauty.co.za

Issue 17

Oct/Nov 2017

One jump ahead

Dealing with salon hoppers

Shutterstock

Chit-chat

How to converse with clients

Sunny shades Summer colours

S

o here we are at the tail end of another year. While this might induce the desire for a period of reflection of the months gone by, this is exactly the time of year that nail techs have to go into overdrive as the summer months are traditionally their busiest season. I’ve often spared a Issue 17 thought for nail techs who, unlike their clients, have to work throughout Oct/Nov 2017 the festive season, and often stay in the salon later than normal to accommodate them. It can’t be easy for nail techs hearing their clients twittering excitedly on about their holiday plans, while they themselves remain salon bound.

The recent Professional Beauty Annual Nail Championships was a really exciting event, with dozens of nail techs competing in all manner of categories. Some outstanding and creative work was produced and hearty congratulations to all the winners.

There are some intriguing articles to be read in this issue, from a ‘rags-to-riches’ One jump ahead Dealing with salon salon owner who started her business in a shack, to the dynamics of salon hoppers Chit-chat How to con hoppers, to the importance of front desk protocols, to the adventures of verse with clie nts a South African judge at an Indian nail competition.

Shutterstock

Welcome

56

Sunny sha des Summer

colours

Joanna Sterkowicz Editor

What’s inside Nail File

60 57

66

68

64

67

Stay in the know

Cinderella story

Salon Focus

Top Tech Talk

60

65

68

Ask the Experts

First impressions are lasting impressions

Indian Summer

Front desk protocols

NPL Competition at Professional Beauty Mumbai

66

70

Style Savvy

In the Market

Industry News

When to chat to clients

63 Business

On the hop

online @ probeauty.co.za

Fun in the sun

Faith Manyathi

Product Hub

57 Business Trends News

NEWS

Information at your fingertips

High standard at Professional Beauty Nail Champs

D

ozens of talented nail techs converged on Gallagher Convention Centre in Midrand on 3 September to participate in Professional Beauty’s National Nail Championships.

Competition was fierce as nail techs upped their game to create the most artistic and creative sets of nails possible in front of a discerning panel of judges.

Here are the results in each category: CATEGORY: Nail File Showcase Photographic Nail Art – ‘Beauty & the Beast’ Winner – Debora Franks 2nd Place – Xandia Greeff 3rd Place – Nicole Swart Sponsor: Morgan Taylor

CATEGORY: Nail File Showcase Tip Box Nail Art – ‘Pirates of the Caribbean’ Winner – Michelle Jacobs 2nd Place - Leandre Kruger 3rd Place – Vicky Louw Sponsor: EzFlow

CATEGORY: Mixed Media Nail Art – ‘Guardians of the Galaxy’ Winner: Tammy Lee Knoetze Sponsor: Mia Secret

CATEGORY: Sculpting Liquid & Powder Intermediate Winner – Mariaan Gripps 2nd Place – Chante Gericke 3rd Place – Karin Bouwer Sponsor: Mia Secret

CATEGORY: Gel Polish Manicure Winner: Larisa Gouws 2nd Place – Marika Snyman 3rd Place – Cindy Visagie Sponsor: Gelish

CATEGORY: Gel Polish Creations Winner: Michelle Jacobs 2nd Place – Debora Franks 3rd Place – Isma Theron Sponsor: Artistic Nail Design

CATEGORY: Sculpting Gel Intermediate Winner – Larna van Rooyen 2nd Place – Sarie Puth 3rd Place – Deveraux-May Vermaak Sponsor: Bio Sculpture

CATEGORY: Mixed Masters Sculpting Challenge Winner – Maureen Brill 2nd Place – Frederik Vuyk Sponsor: SAAHSP & The Common Wealth Womans Business

CATEGORY: Tip Overlay Intermediate Winner – Katlego Mampane 2nd Place – Nicolien van den Heerden 3rd Place Bridgitte Mabaso Sponsor – Sparkle Cosmetics (PolyGel)

online @ probeauty.co.za

News

58

Bio Sculpture hosts national conference

T

hirty-five educators from South Africa and Namibia attended Bio Sculpture’s recent National Conference, held at Zuikerkop Lodge near Clocolan in the Free State province.

The event served as a showcase for the newly launched Supreme French Kit and the High Pigment Gel Nail Art Kit. These new products were introduced by Bio Sculpture founder, Elmien Scholtz, with practical

demonstrations performed by head of education, Tania Biddle.

Delegates received updated training information and product guidelines and participated in the practical training sessions, followed by assessment by Biddle and Scholtz.

During the three-day event, distributors from South Africa and Namibia shared brand information and focused on Bio Sculpture service and growth nationally.

Latest industry trends revealed Nail techs keen to upskill and become familiar with the latest developments in the industry attended the Nail Techniques & Technology seminars that formed part of the recent Professional Beauty Johannesburg Expo in Midrand.

Speakers from leading nail brands such as Gelish, Morgan Taylor, Bio Sculpture, Calgel and Mia Secret presented on topics

such as how professionals can use gel polish to explore their creativity; illusion sculpting with gel; structured nail art; and a business session aimed at salon owners wanting to ‘nail those profits’.

Seminars were sponsored by Sparkle, Gelish, Morgan Taylor, Bio Sculpture Gel, EVO2, Calgel, Artistic Nail Design, ibd and Mia Secret Professional Nail System.

Young Nails execs visit SA Approximately 170 delegates attended three full days of training hosted by Young Nails South Africa in September and presented by three senior executives from the Young Nails Inc. head office in California.

Tracey Reierson, Greg Salo, Yolande Bekker, Habib Salo

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The executives were Greg Salo, president & chief innovator of Young Nails Inc.; Habib Salo (CEO); and Tracey Reierson (director of education).

Says Young Nails South Africa brand manager Xandia Greeff:

Nail techs who attended the workshop

“Following all the social media posts after the event, which was held at Marechelle Country Estate in Bredelle, it’s clear that the nail techs who attended the workshop loved the training.”

59 Business Trends News

Mia Secret’s Osorio in JHB

A

rturo Osorio, international educator for Mia Secret, visited Johannesburg in early September to participate in the Professional Beauty Expo.

Osorio performed demonstrations on the Mia Secret South Africa stand and also formed part of the judging panel for the National Nail Championships, which took place at the show.

Looking Good LCN celebrates 15 years In 2002, Looking Good LCN became the exclusive importer and distributor for German brand LCN in South Africa and Africa.

Commenting on reaching the 15-year milestone, Looking Good LCN’s Lea Castro says: “This is a great achievement. I believe that integrity in business is key and

staying connected to clients and sharing my expertise with them is very rewarding when I see how they grow. Our clients value the high-quality standard and reliability of LCN products, some of which have won various European Beauty Awards.”

She notes that in early October,

the very first LCN Beauty Clinic opened, in Faerie Glen, Pretoria.

In other news, Looking Good LCN has appointed Melinda Bam (Miss South Africa 2011), Melissa Swart (founder of GlamBam) and Wanda Bam (founder of Heelvrou concept) as brand ambassadors.

BusinessBusiness Trends

60

ask

the experts

QUESTION: How do I know which clients to engage in conversation with during treatments and when?

TANIA BIDDLE The type of treatment being performed will determine whether conversation is appropriate. For instance, most clients having a facial or a body treatment where a calm atmosphere is created would want to close their eyes, relax and unwind. Unnecessary conversation could interrupt this.

I believe that conversation should always be client led and that therapists should avoid negative topics, and never discuss one client with another. This can give the technician a negative image and make the client feel uncomfortable. If the client

initiates conversation, this shows the nail tech that the client would like to chat.

There are times during treatments where conversation is necessary in order for the technician to explain the treatment process and to advise the client what to expect.

Detailed work such as nail art or nail polish application cannot be done by a technician who is constantly talking and laughing.

During the treatment the technician must be able to keep her head down, be professional and carry on with the treatment

Tania Biddle has been Bio Sculpture & Evo Head of education since 2013. She has studied cosmetology and make-up artistry but nails have always been her passion. Biddle opened her salon, Plush, Nails & Beauty (previously known as Bio Sculpture Salon – West Rand) in 2009.

online @ probeauty.co.za

to ensure that she stays on time with the day’s appointments.

Treatment, timing and costing should always be discussed with the client before proceeding with the appointment.

The overall atmosphere and ambiance of the salon will also influence the client and technician interaction during the treatment.

If the salon has a very relaxed atmosphere with calming background music, the mood will become more relaxed and clients will tend not to talk as much.

YVETTE NEL Clients visit salons to have some relaxing ‘me-time’ in order to unwind. It is, however, part of your job description to communicate professionally with each client. This is why client consultation is of vital importance; it gives you the opportunity to ask questions prior to starting a treatment.

Communicating with your client during a nail treatment is much easier than during a more relaxing treatment, such as a facial. But what do you talk about? It is excellent to build a relationship with your clients through communication, especially on a personal level. I am not

suggesting that you share your life story and love life with clients – but simply show interest in what they say and relate to their stories professionally in some regard.

During more relaxing treatments, less talking is a good thing. After doing the client’s consultation, ensure her comfort.

Explain the procedure as you commence and then allow the client to relax. Your only communication should be to gauge whether you are applying the correct pressure and to up-sell other treatments. If the client talks to you then respond, but the therapist must not in this case start the conversation.

At the end of the treatment always do product recommendation. You can communicate what your finding was and how you aim to improve the condition.

Yvette Nel is a diverse nail, health and beauty influencer with 14 years of experience in nail/beauty salons,education, marketing, retail and distribution. Last year she founded Trend Mi Life.

SONETTE VAN RENSBURG Communication with our clients is key to what we do and part of the service. You will be communicating with your client continuously in many different ways and for various reasons, from the time they arrive for their treatment, right up until the time they leave the salon.

How you go about communicating with your clients during a treatment is going to make all the difference. We tend to teach our children that there is a time and place for everything and the same applies to nail techs. If we don’t choose the right time to communicate, we could miss finding out pertinent information that could affect how we perform the service.

It can sometimes be difficult to tell when is the right time to engage in communication with your client, as not everyone is the same. You will have to gauge when the time is right, how much to communicate, what to communicate and when. I always tell the nail techs I teach that you have to be somewhat of a chameleon, adapting to different people as you go along. This is

something that comes with experience.

No matter how you are feeling, you should never show it – always be polite and smile. Good communication skills convey your professionalism.

Sometimes clients will not want to talk during a service but nail techs can sometimes misinterpret this and think it’s because the client doesn’t like them and end up adopting a bad attitude towards the client. Don’t make

assumptions, it could just be that the client is really busy or going through some personal issues. Whatever you do, don’t be pushy, don’t pry and don’t ask personal questions. With these types of clients you need to keep your communication to the point, ask only the necessary questions about the service and nothing else.

Always try get the information at the beginning of the service.

Other clients will want you to communicate with them all the time. These types of clients will ask plenty of questions and can come across as annoying. This can lead to you having to take longer to perform their treatment. Once again keep communication to the point and don’t show them that you think they are being annoying. If they ask personal questions try and redirect the question and she will soon stop.

Sonette van Rensburg has been in the industry for 28 years. She consults with salons and spas and trains salon professionals in all aspects of nail technology.

online @ probeauty.co.za

BusinessBusiness Trends

61

63 Business

on the HOP

Unlike the Easter Bunny, salon hoppers don’t leave a delectable, chocolatey treat behind, in fact they can be rather annoying. Sonette van Rensburg provides insight into how to deal with this type of client.

I

’m sure everyone has or will experience salon hoppers at some point in their career. The tricky thing is to identify them and know how to you deal with them. We generally treat all our clients the same regardless of who they are, well we should anyway. You are not going to be suspicious of every new client that walks through your door so how do you recognise a salon hopper and why do they do it?

Salon hoppers are people who move from salon to salon, and the likelihood of you retaining them as loyal clients is quite slim. They are not going to come into your salon for the first time and admit that they salon hop and you will also not immediately know either, as they usually come to your salon once, maybe twice and don’t return again until possibly months later, or maybe never. You will only identify them once the cycle starts.

During my career I have experienced two types of salon hoppers.

The Deal Seeker This client is always on the lookout for a better deal, a freebie or a discount. And then there are the Groupon clients; Groupon actually did our industry a lot of harm because people would use these vouchers wherever there was a good deal, and then the next time a special deal popped up, they probably just moved on to the next place.

The Meadow Seeker These are the ones always looking for greener pastures; they are usually never satisfied no matter where they go. They are constantly in pursuit of someone who can do it better, are not afraid to complain and generally use this as a means of getting a complimentary service.

As soon as you are onto them, they move on.

When dealing with someone like this, you need to make sure

that you are alert and have proper policies in place. If not they will just take full advantage of the situation.

There are even those who will come in for a treatment, wait a few days and do something to compromise the work you did, and return complaining that it wasn’t a good job.

The trick is being able to recognise a genuine situation where something has actually gone wrong, as opposed to one where the client is merely just trying to get a free treatment out of you.

However, be careful not to make assumptions as you could end up losing a prospective loyal client, or alternatively, a loyal staff member.

You need to analyse the situation carefully. Do some research and ask both the client and the staff member the right questions. This is the only way you are going to be able to establish exactly what happened and why. Only then can you make an informed decision as to how you’re going to handle it.

online @ probeauty.co.za

Salon Focus

64

C

INDERELLA

STORY

From performing nail services in a shack without electricity to owning a thriving salon in Johannesburg’s Northern suburbs, Vanessa Plaatjie of Vee Rose Gold epitomises the ‘rags to riches’ story. Joanna Sterkowicz reports.

B

eauty Queen, model, nail tech, salon owner and business woman – all these titles describe Vanessa Plaatjie, who opened Vee Rose Gold on 7th Avenue in Parktown in February 2016.

Plaatjie’s nail career began in 2011, when she was studying marketing in Pretoria but dropped out due to financial constraints.

“Luckily I had already started doing nails on friends, so I bought a professional kit for R300 and went home to Northam in Limpopo to see what the nail market was like,” she says. “I was amazed to see that people were charging ridiculous prices for nails, so in 2012, I hired a shack and started doing nails.

Because the shack had no electricity I did acrylic with top coat. Before I knew it, I had a queue of people waiting outside the shack.”

Plaatjie ran the business for about two years before hiring an assistant, who happened to be the wife of the shack owner.

“Although I trained her, the arrangement didn’t work out so we split and I hired a shack very close by. All my clients, about 60 of them, followed me.”

Beauty pageant success In 2013, Plaatjie won the Miss North West Beauty Pageant, which provided the prize money to enroll for Bio Sculpture training.

She continues: “Because I now needed electricity for curing gel, I started doing nails at home and going to clients’ houses. But when the mines went on strike, the local economy was badly affected. So in 2014 I moved to Johannesburg, where I hired a chair in a Rosebank salon.

“I had to build up my clientele from scratch but it helped that some wellknown personalities came to the salon, and they would post their nails on social media. After a year I moved to another salon in Rosebank.

Towards the end of 2015, I won the provincial leg of the Miss Mamelodi Sundowns Beauty Pageant. This prize money spurred me on to take the leap of faith and open my own salon.”

Plaatjie credits DJ Zinhle, a popular disk jockey and businesswoman, with helping to raise awareness for Vee Rose Gold. “Zinhle has always posted her nails and there is a big demand for whatever we do on her nails.

She is our official brand ambassador.”

Arty times There is a huge focus on, and call for, nail art at Vee Rose Gold. “I believe we are very versatile and creative.

Very few of our clients want simple nails and I love it when they bring in photos of nail art.

“We’ve noticed that clients like shiny nails so natural tips with halo chrome are very popular. Marbling and free hand designs are also in demand,” concludes Plaatjie.

online @ probeauty.co.za

FIRST IMPRESSIONS...

are LASTING IMPRESSIONS

Front desk staff are always the first people that your clients come into contact with, whether it’s over the phone or as a walk-in client.

Sonette van Rensburg looks at essential front desk protocols.

Y

our front desk staff can definitely make or break your business, as they are the heart of your business and also the first impression perceived by the client. So this impression needs to be one that is pleasant and memorable in every way. Remember that bad experiences can be memorable too, but they will definitely not ensure client retention.

Front desk staff have a big responsibility to fulfill in so many ways and it’s not an easy one. Not only are they dealing with greeting and welcoming clients and making bookings plus they also have to deal with client complaints, make recommendations, deal with cancellations and rescheduling, record client information, manage the staff’s time in terms of appointments, take payments and cash up at the end of the day.

That is why it is vitally important to choose the right people for the job and to make sure they are fully trained.

Skills

Personal attributes

Requirements as a front of house (FOH) person should include some or all of the following: • Knowledge of all aspects of the business (i.e. protocols, SOPs and the daily running of the business); • Being able to communicate well and effectively; • Computer literacy; • Ability to manage a booking system and trying to book the client’s next appointment before she leaves; • Recording client information; • Taking payments and making payments; • Placing stock orders and managing stock; • Time management (i.e. don’t keep clients waiting – if you are not able to assist immediately then inform them that you will get back to them); • Managing staff and staff meetings.

An FOH person needs to be a real people person, with good interpersonal and communication skills. They must perform their assigned tasks in a helpful, pleasant and courteous way, as well as practice diligence and efficiency, keeping in mind that the customer always comes first no matter what. Customers must always be assisted to the best of the FOH’s ability.

FOH staff should be: • Well groomed; • Friendly and welcoming; • Helpful and patient; • Pleasant and courteous; • Communicate effectively; • Exhibit positive body language; • A good listener, diligent and efficient; • Confident, responsible, accountable and trustworthy.

So, if you would like to make sure that your clients return time after time, make sure you create the best first impression you possibly can to do your nail and beauty business proud.

Protocols

65

Stlye Savvy

66

fun in the SUN

As the end of yet another eventful, demanding and tiring year draws near, it’s time to escape, soak up the warmth and have some summertime loving and nail fun in the sun!

J

ust as the amazing and entrancing colours of the rainbow, so pretty in the sky, induce feelings of hope and transformation, so is the spectrum of Summer nail shades and collections just as bright, playful and exciting. With a little something for everyone, from downplayed and natural nudes, to charismatic creamy coral, tantalising tangerine, cheerful yellow and bold optimistic blues, to cool contrasts of tempting teal and graceful, forgiving grey.

This season’s nail trends incorporate everything from shape and style to colour and design. So, out with boring monotone nails and get inspired by an absolutely sensational colour explosion of delightful shades to tempt the talons and explore your creativity with, turning your mani and pedi from ordinary to extraordinary.

Floppy straw hats and light flouncy dresses are bright and breezy and a must to beat the summertime heat, so cool down and complement them with tips and toes in delectable pastels with minimalistic designs in colourful confetti, playful dots and flirty florals.

If you yearn for that sun kissed golden glow and prefer the sizzling sunshine and the feeling of the soft sandy beach on your feet, then break all the rules and go mad, with colourful ombre effects and fun designs of tropical sunsets and abstract rainbows in a combination of chirpy yellows, mouthwatering orange, irresistible indigo, and passionate pinks.

For a more understated look, play it cool with simplistic geometric and achromatic designs and lines, perfectly drawn over velvety smooth iced mocha and creamy grey tones in a matt finish.

Whether it’s a beach party on a hot summer night, or a fancy festive end of year affair, there’s nothing like a bit of glitziness to show you’re there. Adorn your nails with a bit of rainbow sparkle in a display of coloured, irregular glitter. And, if you intend on really standing out from the crowd, encase nails in captivating chrome shades – a spell binding array of colours from subtle mother of pearl, to metallic copper and gold and even 3D holographic silver, reflecting iridescent undertones of pinks, golds, silvers, greens and blues.

Whatever your look, colour and design, don’t forget to take some ‘nailfies’ and let your nails do the talking.

online @ probeauty.co.za

No Filter Needed

Violently Happy

Maui Babe

Sunshine

Look At You

Sugarcane

Totally Tropical

Santa Monica Beach Peach

Party Animal

Lagoon

I Love Mint

This Is Not Whine Country

67 Q&A

Top Tech Talk This issue of Nail File puts the spotlight on top achieving nail tech, Faith Manyathi.

ARE YOU TRAINED IN ALL ASPECTS OF BEAUTY OR JUST NAILS? I’ve only ever specialised in just nails and have been in the industry since 2005. But I’ve always been passionate about beautifying people and was always buying fake nails and putting them on myself. In fact, I think you are not complete as a woman until your nails are fabulous.

I did my training at Dream Nails Bedfordview, where I was trained in NSI systems.

WHAT DO YOU MOST LIKE ABOUT YOUR JOB? Being a nail tech is a great job – apart from the fact that I actually love working on nails, I also love talking to my clients and catching up with them. Plus I’ve learnt a lot from my clients over the years.

IS THERE MUCH DEMAND FOR NAIL ART IN YOUR AREA? Not really, but what I really like is when a client does bring you a picture of a nail art and then you can play around with the design and add your own creativity. Nail art is usually requested by clients who are brides, or attending a wedding, or going to a matric dance. At the moment I’m learning how to create an ombre nail art look – I really love that.

HAVE YOU EVER HAD A REQUEST FOR REALLY COMPLEX NAIL ART? WHAT DID YOU DO AFTER QUALIFYING? I worked at Dream Nails Eastgate for two years. Thereafter I tried to go out on my own and but unfortunately it didn’t work out so I went back to Dream Nails in Linksfield. When that closed down I went to Sorbet Bryanston before being transferred to Sorbet Norwood Mall for five years. Then I heard that Skin and Nail Lounge in Bryanston was looking for a nail tech and have been here since June 2015.

I’m proud to say that I was Employee of the Month this September.

Yes, a client came in and asked me do a heartbeat on her nails, of all things. It was quite a challenge but I managed to come up with a design that reflected a heartbeat to the client’s satisfaction.

YOU RECENTLY CAME FIRST IN THE PRACTICAL SECTION OF AN OPI TRAINING COURSE – HOW DID THAT FEEL? There were 30 other nail techs on the same course so coming first really gave me confidence. It showed me that I was good.

Winning made me come out of my shell.

I am now thinking that I really want to enter nail competitions, such as the annual Professional Beauty Competition.

In fact, I think you are not complete as a woman until your nails are fabulous.

online @ probeauty.co.za

Competition

68

INDIAN summer

For the second year in a row, Nail File’s technical consultant, Sonette van Rensburg, was invited to India to direct and judge the Indian NPL (Nail Premier League) Competition, which took place at the Professional Beauty Expo in Mumbai in September. Here she recounts her experiences.

P

reparations had started earlier in the year, with big decisions having to be made by the organising and judging teams as to whether we should increase the number of categories in the competition. It was decided that if we wanted to grow the competition to an international level, we would need to start introducing other categories (such as photographic and tip box nail art) to uplift standards.

Arriving in India was, as last year, an eye-opening and

humbling experience. As I travelled to my hotel I wondered whether I would see the same competitors from last year as well as some new ones; whether standards had improved since then; and whether competitors would put into practice what they had learnt at the 2016 competition.

It was so good to see the NPL team again and reconnect with everyone, from the organisers to the amazing judging panel, as well as the nail techs who had competed the previous year. As they registered I was welcomed with the biggest and warmest smiles – they were so excited that

they had the opportunity to compete again. Then there were the newbies who had never competed before, you could see they were nervous but still all smiles and just as excited to be competing.

We had no idea what the turn out and attendance would be like for each of the categories, but were pleasantly surprised, not only because of the number of submissions but also because of the quality and standard of the work. It was incredible to see how proud these nail techs were of what they created, especially having little knowledge and only the competition rules and regulations to guide them.

Day 1 All the nail art categories, as well as the gel polish manicure and gel polish creations categories, took place on the first day. They were all well attended with so much effort applied by each competitor, making it quite a challenging task for the judges.

The nail art exceeded our expectations, with a pre-set theme of ‘The Four Elements’ for tip box and ‘Orchids’ for the photographic. These nail stylists

online @ probeauty.co.za

69 Competition

can all be so proud of themselves and of what they achieved and we look forward to seeing many more submissions like this in future NPL competitions.

Day 2 On the second day, the nail enhancement categories took place namely, tip overlay and sculpting. Some of the same nail techs from the previous day participated and an incredibly high standard of work was produced by all. We were very pleased to see that all competitors were following through with regards to proper set-up and hygiene standards.

They were not 100% perfect yet as there is still room for improvement, but overall an amazing effort was made by all.

While the tip overlay categories in both gel and liquid & powder were very well attended, sculpting was unfortunately not.

However, this is understandable as the nail techs are not all at that level just yet. I saw the same phase of development unfold in South Africa. For the first couple of years, the tip overlay categories were always the best attended with just a handful of nail techs participating in the sculpting categories. This year the Professional Beauty Competition in South Africa had the largest attendance in the sculpting categories, with just a few in the tip overlay categories. This is such an exciting and rewarding thing to see happen as it just shows how our industry has evolved and advanced, and how the level of expertise and standards of work have been uplifted. I am looking so forward to seeing the same thing happen in India.

preparation for next year’s NPL, which will become the National Nail Competition. In conjunction with top experts in the industry and the support of Annu Wadhwa (CEO for the Beauty&Wellness Sector Skill Council) and her team, the plan is to grow the nail industry and competitions to even greater heights, ensuring that nail techs all over India get exposure to the competitions to be able to gain the experience they deserve in order to uplift their standards and grow in their careers.

Once again, thank you to Professional Beauty India for trusting and believing in me and for this amazing opportunity to direct and judge the 2017 NPL. I would like to thank the following people: Gurpreet Seble, you are a true veteran and a force to be reckoned with, your passion and love for the industry shines through on every level; Meerra Mevawala, who was there by my side always with a big smile,

assisting me throughout the competition; and Kavita Seth, Olena Paul and Bawhna Yashroy for sharing their expertise to judge. Finally, I would like to thank all the competitors who welcomed me and embraced the competition.

At the end of the day, competitions are not only about winning, they serve to advance and uplift the standards of the industry and to ensure nail techs work according to the highest, most professional standards possible. I hope to see even more competitors in future competitions and together growing and changing the nail industry.

Absolutely anything can be achieved as long as you have the passion and determination to succeed.

As someone once said: “We are all humble learners and in teaching others, we teach ourselves!�

Industry growth This year I had the opportunity to meet some very passionate people who are looking to assist the nail industry and the NPL. Regional competitions and workshops will take place throughout the year in

online @ probeauty.co.za

In the Market

70

Product

HUB

Our round-up of the latest product launches in the exciting world of nails.

Just like a pro From NSI, Polish Pro is a revolutionary gel polish formula that lasts two to three times longer than a natural nail manicure, without chipping, smudging or cracking. It is light-cured, soaks off in minutes and is available in an ever-expanding array of shades.

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Royal cream

Young Nails has launched its Go Time Polish Gel range, which provides long lasting wear without the need for a base or top, allowing for fast application and easy removal. There are currently 40 colours available, with more to be released each season. The product cures in a LED lamp for one minute, or in a UV lamp for two minutes.

The DK CrĂŠme Royale is a deep penetrating, non oily moisturising hand, feet and body cream.

Enriched with natural oils such as Vitamin E, the skin is protected from the harsh elements of everyday living. It is the perfect touch to end off a simple mani and pedi, adding moisture to clients’ hands and feet after their treatments.

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011 450 0754

Going places

online @ probeauty.co.za

In the Market

71

Dreaming of California

LCN’s Night Light Colour Gels are pastel during the day and then glow in the dark.

The Night Lights are available in Light Mint, Light Blue and Light Coral and develop their full magnificence in the dark, when they glow in stunning colours.

Just in time for summer, OPI has launched its California Dreaming collection. Colours include: Barking Up The Wrong Sequoia; Don’t Take Yosemite For Granite; Feeling Frisco; GPS I Love You; Malibu Pier Pressure; Me, Myselfie & I; Santa Monica Beach Peach; and Time For A Napa.

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Classifieds

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