PSI Magazine June 2023

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Professional Security Installer June 2023 –£4.00 Follow PSI Magazine
Steve Rees of Astra Security PRODUCT
Videx – GSM4KCR/4G
chance to vote! STOPPING POWER Choosing best-fit access control EDITOR’S CHOICE A look at the best new products
Protects vehicles from theft and intrusion A brand-new solution for vehicle theft detection The all new CarDefender Data obtained from ONS website and Aviva website 29% increase year-on-year Keyless theft 2x more likely 123k reports of car crime 337 average per day Add to every installation quote and maintenance visit watch video SCAN ME

14 3 5 Editorial This month, Sky launched a combined security and insurance package with Zurich Insurance. What does it mean for the industry? Not a lot at this stage, but the involvement of an insurance company is interesting 6 Industry news News and events from the security and fire sectors 11 Appointments Movers and new recruits in the security industry 12 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes 19 How to specify access control The PSI Panel experts discuss the top tips for choosing which access control kit best suits the application 23 Removing the doubt Nick Whiting, Head of BT Redcare explains why industry certifications are crucial for installers 26 IFSEC 2023 in pictures Mid-May saw the industry head to London for the 50th IFSEC event. What did we see? 29 Meet the installer Security life with Steve Rees of Astra Security based in Bristol 30 Security on social media A look at some of the posts on the PSI Instagram feedminus the sports 31 The PSI Premier Awards 2023 The voting campaign comes to an end soon so check out the list of finalists NOW! 40 Tried & Tested A guide to some of the most recent PSI product reviews 44 The PSTN clock is ticking! A new report explores the current state of PSTN usage among UK businesses 46 Technology in action A selection of recent fire and security case studies 48 The PSI Directory Professional Security Installer June 2023 –£4.00 Follow PSI Magazine MEET THE INSTALLER Steve Rees of Astra Security PRODUCT TESTS Videx – GSM4KCR/4G PSI PREMIER AWARDS Last chance to vote! STOPPING POWER Choosing best- t access control EDITOR’S CHOICE A look at the best new products 001.indd 1 26/05/2023 16:11:09 CONTACTS EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8300 Fax: 0870 4292015 E-mail: ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail: MANAGING DIRECTOR Mark Quittenton Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2023 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)
not coming in! There have to be more options for access control than any other discipline in the security sector. What’s the best way to choose how to manage the movement of people around a building?
June 2023
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PSi QR Codes For ease
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codes. Simply
modular intercom is put
its paces
Videx - GSM4KCR/4G The
by an independent reviewer
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Sky adds “security”

Sky viewers will have noticed that adverts for a new security and insurance service called Sky Protect are being aired, but what is it?

Not content with providing your TV platform, broadband and mobile contracts, Sky has now moved into the home security and insurance sector with the the launch of Sky Protect. It’s no surprise as US cable companies have been in the alarm business for some time, but this is not quite the same.

In partnership with Zurich Insurance the package includes some home security tech (valued at £250 by Sky) including a video doorbell, leak detectors, plus motion and contact sensors. Events are recorded and viewed via an app with incidents stored in the Cloud (with no news on any additional cost of this).

Stephen van Rooyen, CEO, Sky UK & Ireland and CCO, Sky Group, said: “We already make people’s lives easier at home through our TV, broadband and mobile services and with Sky Protect, we’ll be able to take the pain out of home insurance. From a simpler quotation process, to value you can see every day, to great tech, all working together in the Sky Protect app. We believe people deserve better when it comes to home protection – so we’re going to give it to them.”

It all sounds great until you think about what is actually being offered with this package. It is not a home security system at all, rather a basic self-monitored web-based setup. Quite how the two sides of the service will work together is not made clear. We reached out to Sky but had not heard back by the time of going to press regarding whether there was any reliance upon evidence gathered by the kit for claims and if so, what happens when the broadband goes down? Will Sky be liable? That there is actually no connection between the two sides of the package seems more likely, but they are hitting the ad breaks quite heavily without giving away too much info. The involvement of the insurer Zurich is a more interesting development for security providers.

PSI signs Bruce Grobbelaar!

Guest speaker at the PSI

Premier Awards 2023 Dinner has been confirmed as football legend Bruce Grobbelaar, who played for a number of British teams including a fourteen-year stint at Liverpool as well as time with Southampton, Stoke City and Plymouth Argyle.

Spaces are limited so contact david.lewis@proactivpubs to secure your place and to meet Bruce Grobbelaar on July 13th.


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IDIS and Costar announce merger agreement for growth

IDIS and Costar Technologies have announced the execution of a definitive agreement and plan of merger pursuant to which Costar will be acquired by IDIS in a merger transaction.

The Merger Agreement has been unanimously approved by the boards of directors of each of IDIS and Costar. Completion of the Merger will be subject to approval by the stockholders of Costar. The board of directors of Costar has recommended that Costar stockholders approve the transaction

and adopt the Merger Agreement at a special meeting of the stockholders of Costar to be called in connection with the merger transaction. Stockholders collectively holding approximately 45% of the outstanding shares of Costar common stock have entered into voting and support agreements pursuant to which they have agreed, among other things, to vote their shares of Costar common stock in favour of the merger transaction. The merger is expected to close during the second quarter of 2023, subject to approval by the Costar shareholders and the satisfaction of customary conditions to closing.

IDIS CEO, Mr. Kim Young-Dal, said: “Leveraging Costar’s established distribution networks and sales channels in the U.S. gives a significant boost to IDIS’ growth strategy, which is founded on building longterm relationships with systems integrators. With this acquisition, IDIS will diversify and synergise its presence in the government sector and intelligent transportation systems. Driving our business in these, previously hard-to-penetrate areas and expanding into new markets, will provide a foundation for building our business not only in the U.S., but globally.”

Chubb celebrates exceptional apprentices at ceremony

Chubb recently held a graduation awards ceremony at Dunkenhalgh Hotel in Accrington to celebrate the graduation of its exceptional apprentices.

so long away, but it went by in a flash. I’m really delighted with what I’ve achieved, and receiving my award is the icing on the cake!”

• Cork-based Alarm Equipment Supplies (AES) has become an official distributor of Serage UK CCTV products.

• Pyronixhas launched the Pyronix Print Portal, which offers installers access to a range of readydesigned Pyronix product brochures and allows them to customise the designs with their company logo and details.

The 16 apprentices in engineering and business support roles received their Certificate of Apprenticeship Completion and will now continue their journey at Chubb in full-time positions, where they will be given the opportunity to grow and progress in their careers.

Henry Pennington and Daniel Leeming both won the special Chubb Apprentice of the Year Winner (UK) award, with James Acheson-Gray receiving the Runner-Up award. Aoibhinn Kidney won the Chubb Apprentice of the Year Winner for the Republic of Ireland.

Speaking about her achievement of graduating, Aoibhinn said: “It honestly feels a bit surreal. I remember five years ago, doing part of my interview and thinking it was

The graduation ceremony was also attended by Chubb’s ten Accelerated Development Programme (ADP) trainees, who received their Certification of Training Programme Completion and celebrated their progression into independent field-based roles.

Event host Jim McSharry, Chubb’s Early Careers Manager, said: “I think it’s a really positive end to three and a half years of learning for the apprenticeship programme and 18-week ADP scheme. The recognition of a milestone but the beginning of their careers and a new journey at Chubb.”

A special Apprenticeship Mentor of the Year award was also given to Chubb’s champion mentor, Neil Duckworth, Fire Technical Support Engineer, to recognise the unconditional support mentors offer apprentices during their journey.

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execution of a agreem to which Costar w transac


Android Indoor Monitor

Hikvision Android Indoor Monitor takes a whole new approach to security. Along with video intercom, it also serves as a home or office management center featuring visualised interfaces. With the built-in Hik-Connect App, users will enjoy the simple control and flexible linkage among various Hikvision devices. And it’s all managed with a simple tap on the touchscreen! What’s more, it features easy integration with third-party Android applications, adding new levels of convenience for users.

LAN Android Indoor Monitor Modular Door Station Lock Hik-Connect / Hik-ProConnect App Internet Android Indoor Monitor controls all devices Standard PoE Switch Access Control Wireless Alarm System CCTV Other Security Devices

FIRE Conference to take place in October in London

The FIRE Conference returns in 2023 taking place on Tuesday 17 October at The Institution of Engineering and Technology in London. This year’s instalment will address sustainability, new legislation and leading the future of fire safety in a time of unprecedented change.

Organised by the Institution of Fire Engineers (IFE), the Fire Protection Association (FPA), the National Fire Chiefs Council (NFCC) and the Fire Sector Federation (FSF), the event will provide key updates and drive momentum in evolving

best practices, plus the one-day event will offer seminars and workshops delivered by industry experts.

The hybrid event will address the new scope of meeting building safety expectations, the future of certification, and keeping pace with new legislative change and sustainable developments. It will also provide an update on the progress of the national fire strategy white paper, produced by the Fire Sector Federation Fire Strategy Board and launched at FIRE 2022, which seeks a framework to effectively manage fire risk to help achieve a sustainable and safer society.

This year’s conference will be chaired by Broadcaster, Sima Kotecha. Commenting on FIRE Conference 2023, Sima said: “Events like this are pivotal to professionals working in fire and showcases developments and a hopeful future in the sector. This year’s format will focus on the future and key developments from the four leading organisations in fire safety; I’m really looking forward to being part of these conversations.”

Delegates will hear from conference leaders and each party will provide an update on developments in place to ensure a future safer from fire.

Secure Logiq and BriefCam in new partnership

Secure Logiq and BriefCam have announced a new technology partnership to combine the benefits of BriefCam’s video analytics solutions with Secure Logiq’s servers specifically designed for HD surveillance applications to create a security solution that is greater than the sum of its parts.

“We always believe that security systems are made better when the components have been optimised to work together,” says Robin Hughes of Secure Logiq. “This collaboration is built on the mutual respect of the technical teams at Secure Logiq and BriefCam. We have worked together closely to create a portfolio of solutions that bring out the best in each other and are sure that this technology partnership will successfully bring huge advantages to our shared customers.”

Paxton’s test facility is renamed as Brighton EMC

Brighton EMC is the new brand for what was called The Paxton Test Facility, which provides UKAS accredited EMC testing services to electronic product manufacturers.

Brett Glass, Compliance Manager at Brighton EMC, said: “Rebranding to Brighton EMC gives us greater visibility and recognition as an independent UKAS accredited test facility, providing reliable EMC testing services to manufacturers.”

Brighton EMC is located in Paxton’s Technology Centre in Brighton. In addition to EMC testing, the company has Environmental Chambers to test the impact to products from environmental factors, and equipment to carry out Electrostatic Discharge (ESD), surge, transients, and power quality tests. 8

New fire and security apprenticeship for Wales

The Fire and Security Association (FSA) and the Security Systems and Alarms Inspection Board (SSAIB) have welcomed Welsh Government’s approval of a new Apprenticeship Pathway in Fire and Security.

This completes the mission of the fire, emergency and security systems (FESS) sector to make a specialist apprenticeship available to employers and learners in every part of the UK.

Tom Brookes, FSA Chair, said: “The new apprenticeship in fire and security marks an important step forward for FESS standards in Wales. As such, it represents a fantastic achievement for the close and effective partnership on competence and skills now developing between Welsh Government and industry employers. We look forward to seeing this partnership continue to grow and strengthen further over time.”

Trevor Jenks, SSAIB National Training Manager, said: “SSAIB are delighted to have been involved in the development of the new Welsh Apprenticeship Pathway, which both aligns with the UK-wide FESS Technician Standard and respects Wales’s specific training identity and norms.”

Development of this apprenticeship, which was jointly funded by FSA and SSAIB, has come as a direct response to employer demand in Wales. Employers were also closely involved in the steering group which oversaw the development process.

Welsh apprentices and employers will benefit from the curriculum aligned with UK-wide technical and occupational competence standards. The apprenticeship features two qualifications which have now been designated by Qualifications Wales: the EAL Level 3 NVQ Diploma in Providing Electronic Fire and Security Systems, and the EAL Level 3 Knowledge Diploma in Providing Electronic Fire and Security Systems. On completion, individuals will achieve UK FESS Technician status and entitlement to apply for a gold card under the Electrotechnical Certification Scheme (ECS).

Significantly, the establishment of this new benchmark also provides a route for the existing workforce in Wales to upskill from Operative to gold card Technician level when the FESS Experience Worker Assessment route becomes widely available later this year across the whole UK.

Wales’s Economy Minister, Vaughan Gething said: “This new apprenticeship will raise standards across the fire, emergency and security systems industry and make a significant contribution to the competence and skills of the workforce in Wales. The fact the apprenticeship was jointly developed across the sector is testament to the value and strength of collaborative working in meeting industry needs.”

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Updates focus on system warning improvements

Inner Range’s latest upgrades to its Enterprise-level system, Integriti, feature system warning and product support improvements. Version 23 of Integriti includes enhancements to system warnings, translation architecture and improvements such as firmware updates and installation packages which will make Integriti easier to use and more efficient.

The user interface for viewing and dealing with outstanding system warnings has been redesigned to increase the visibility of problems in the system so they can be resolved more easily. Potential problems in the system will be immediately noticeable so they can be looked at quickly, which will prevent long term issues. All system warnings are now grouped into one of three top-level categories: hardware, system health, integration, and a summary for each is displayed at the top of the system warning dialog, making it easy to identify which areas of the software has problems.

Economically viable NDAA compliant range is launched

Norbain has launched an NDAA compliant range for the brand Vista CCTV.

Sensors for advanced point location intrusion detection

Fiber Sensys, part of the Optex group, has launched EchoPoint Distributed Acoustic Sensors (DAS) for intrusion detection across high security sites.

The system utilises intelligent detection algorithms to provide point detection of +/- 6m in a range of up to 100km. This level of detection make the sensors ideal for large perimeters and high security sites, such as airports, logistic centres, railways, critical infrastructure and to protect data conduits and pipelines, where being able to locate and identify the precise point of intrusion is critical.

With its pattern-recognition classification algorithm, the sensors are able to distinguish between common causes of false and nuisance alarms, such as wildlife and environmental conditions, and genuine intrusion attempts. The system is also immune to electromagnetic interference (EMI), radio frequency interference (RFI) and lightning.

The series can be be operated across multiple applications – installed on fences, buried or in a hybrid layout

Integration and management platform is updated

HikCentral Professional V2.4 has been released. With multiple updates on professional applications and optimisation of the user interface, updates include a new Augmented Reality that utilises the panoramic view as a live and interactive map including monitoring on multiple camera resources, 3D tracking and visualised alarm statistics.

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The VIP series of IP video surveillance cameras and NVRs along with the VA series of DVRs bring to the security solutions market what the company describes as “an economically viable alternative to existing NDAA compliant systems”. A feature of the range is customer analytics as standard, including Cross Line, Intrusion, Enter & Leave Area, People Counting, Face Detection and Auto Tracking. The new range includes a variety of housing and lens options as well as NVRs and DVRs in different sizes. Also integral to the range is intuitive video management and remote software, allowing easy set-up, navigation and control.

Also updated is the In-store Business Intelligence with a Retail Mode and Public Mode. Retail Mode has been designed to provide reports and statistics to cover floor management and multi-store management. An updated UI helps new users to get started quickly, whilst bringing more flexibility to experienced users with a customisable workbench and intuitive video search. 12

10Gb DIN Rail Ethernet switch for non-stop PoE

barox Kommunikation has released the RY-LPITE442XGME industrial L2/L3 managed Ethernet switch. With up to 90W per port PoE++ and 10Gbit SFP ports, the RY-LPITE-442XGME switch is ideal for system integrators and end-users looking to deploy a cyber secure, managed switch for IP surveillance camera networks.

In addition, the RY-LPITE-442XGME brings Layer 3 functionality and 10Gb performance to industrial edge locations.

Boasting 360W total PoE power, and an intuitive Device Management System (DMS)

GUI, the barox RY-LPITE-442XGME

DIN rail mount managed Ethernet switch provides a robust solution for key CCTV applications.


The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Here are a few recent launches that caught our eye.

New video search technology for smarter browsing

Dahua has released the latest AcuPick video search technology to help users locate target videos more accurately and conveniently utilising front-end and back-end AI innovations. Unlike frame-by-frame browsing or complex AI search methods, AcuPick directly locates the video clips of a human/vehicle target by filtering out unnecessary information. Moreover, the Smart Search by Intrusion function allows users to search for targets even when their appearance time is uncertain. By selecting the target type and drawing an intrusion area, AcuPick can help users pinpoint the targets and retrieve video clips of all the locations where the target has been.

ANPR camera can detect make, model and colour

NOTE: All technical specifications listed are provided by manufacturers

Hanwha Vision has launched the TNO-7180RLP ANPR camera with 3MP Global Shutter technology to detect number plates on vehicles moving at up to 200km/h (125 mph) across two lanes of traffic. The camera features Hanwha’s ROAD AI solution which uses AI video analytics to identify the type, make, model, and colour of detected vehicles, across 70 different automotive brands, 600 models, and ten colours. It comes with global shutter, for accuracy and clarity of captured number plate images and a frame rate of up to 60fps. Footage can be accessed through Wisenet WAVE, Wisenet SSM and other video management software including Milestone and Genetec.

The camera can also identify number plates and vehicle make/models from different regions including Europe and the UK, Canada, the USA, Australia and New Zealand, Vietnam, Indonesia, the Middle East, South Africa, and Russia.

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The TNO-7180RLP is IP66/IP6K9K, IK10+ and NEMA 4X rated, resisting water, dust and vandal-proof. The camera can be used with PoE++ and an HPoE option is available. A 12VDC power supply is another option for greater resilience against unexpected power fluctuations and flexibility in installation. 13
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Videx – GSM4KCR/4G

The available finishes are gun-metal grey (shown) and stainless steel, with surface or flush mounting back-boxes. Optional rain shields are recently available.

Getting started

The front cover of the door unit is secured by four non-captive T20 security Torx screws. Two plastic hinge assemblies allow the front panel to be moved out from the rear housing to gain access to all connections and configuration links.

The included power supply is a rail mountable 100 to 240v AC input to 12v DC 1.25A unit, with output variable from 10.8 to 13.8v. Programming of the 4903 module can be performed at a simple level via the keypad using a 6-digit Engineer code to gain access. This allows two codes to be entered to release the Relay 1 and 2 contacts. For more complex setup and management, the Videx GSMSK PC software is used. This is supplied on CD and / or memory stick, however care must be taken to follow the correct loading instructions for the USB driver and software as the supplied documentation included some legacy information that refers to alternative files that are also included. The instructions in document 66251720 V2.2 20/06/2022 identifies the correct process, although this document was not included on the CD or memory stick.

Instructions for “over the air” remote connection are provided for 4G linking of the software to the unit.

Alternatively, many of the programming commands can be sent to the unit using SMS commands.

What’s in the box?

GSM External Door Unit

Power supply unit

Antenna assembly

Programming kit

Proximity tags x 5

Quick install and programming guides

The Videx 4000 Series is a flexible modular audio call system capable of supporting up to 50 buttons. The supplied housing contained two modules, a 4810/4G Intercom and a 4903 Keypad. A wide range of alternative keypad layouts are available including the 4903 which has a 12-button telephone style key layout. The intercom is designed for 4G networks but is also compatible with 2G and 3G networks.

The unit has a solid feel to it with very positive blue backlit mechanical buttons. It can work in a combination of standalone and GSM operation

With the unit unpowered, a nano sized SIM card should be fitted into the socket beneath a peel-off sticker just below the antenna connector. The supplied antenna has a magnetic base, 3 metre cable, and a secure right-angle wall-mounting bracket. The USB connector is at the lower left of this module for connection to the PC for initial setup.

An RS485 connection bus allows up to 8 devices to be connected to expand the system for additional proximity readers and keypads. Two auxiliary inputs allow for “Push to Exit” button or auxiliary inputs.

Menu options

The PC software has a conventional Windows layout with options accessed from Tabs ranged near the top of the information screen. These are:



Multiple Devices No Software Required Easy Setup with Checklist Prompts Intruder Alarm Access Control Automation Send IP Alarms via Multipath-IP Network T: +44 845 470 5000 | E:

MAIN: 4G Signal strength, Bit Error Rate, Check balance and Firmware, Comms port and server details.

SETTINGS: General, including volume and master code, Auto time correction, Call and Relay times.

ACCESS TIME BANDS: Free access, and Access Control time bands, and Access levels.

CALL SETUP: Button number allocation and naming.

DIAL TO OPEN: Main and Temporary “dial to opens” numbers.

PROX: Proximity tag configuration and naming.

CODES: Main and Temporary (time limited) code entry.

EVENTS: Display and saving of event log data. ENTRANCE NAMES: Naming details.

The various tabs are used to add or update details, and these can be uploaded to the panel from a Data option by tab group or for the whole system. The configuration can also be downloaded from the panel and then be saved to the PC.

The program window includes an image of a mobile phone whose keypad and display can be used to make calls from the GSM module for testing connections to receiving telephones or communicating with the service provider.

The software includes good search facilities for when there are large numbers of proximity or code users on the system. A range of European languages are supported.


The unit has a solid feel to it with very positive blue backlit mechanical buttons. It can work in a combination of stand-alone and GSM operation. For remote access there are three flavours of App available through the Android and iOS


stores; these are Videx SMS Access for users of the system, then Videx SMS Wizard for administrators, and finally Videx SMS Wizard Pro for installers and engineers. This engineering app allows unlimited sites with multiple intercoms to be managed. Linking to the Videx subscription based “Cloud” service allows configuration uploads and system monitoring to be performed in real time with Browser access for multiple users.

The system can handle up to 400 access codes (4 to 8 digits) and 1000 proximity tags. 1000 dial to open numbers plus 32 temporary numbers with a duration of 1 to 255 hours individually allocated to each number.

Four phone numbers can be set for each call button, one primary and three diverts.

Ten access control time schedules are available along with ten free-access time bands.


The unit has a range of engineering features that allow features such as an SMS message to be sent to a specific mobile number to notify a preventive maintenance check is due, or if a Pay as you go SIM is being used, a low-balance warning can be sent, though this is dependent on the service provider’s balance check string being known.

When calling a “Calling please wait” audio message is given before you are connected through to the specified phone number. The audio is clear, and the door or gate can be opened with a simple key press on the receiver’s phone.

Proximity tags are presented to the centre of the unit by the nameplate and the unit can be programmed to announce “The door is open” or “The gate is open” as appropriate and this is in a clear female voice with programmable volume to suit the location. Non-valid tags will produce an audio “Invalid code” message.


A well-engineered flexible and expandable 4G based intercom system that can be managed through a variety of local and remote methods.


out of 10

NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

(continued from p14)
S tem, 16
A well-engineered flexible and expandable 4G based intercom system that can be managed through a variety of local and remote methods
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How to choose access control

Given the array of access control options available, what are the top tips for installers when it comes to choosing which technology suits an application? The PSI Panel is in session....

Access control is surely the security discipline with the most technology options for installers to choose from. Tags, keys, cards, PINs, biometrics and now mobile credentials are all potential methods of managing access, not forgetting the recent developments with facial recognition analytics on cameras. Integrators have an array of alternatives to consider each time they look at compiling a spec for an entry management system.

So how can installers be sure that they are specifying the most suitable and future proof systems? The experts give us their opinions:

Pip Courcoux –Assa Abloy

When specifying an access control system for a typical business, a major tip for installers would be to consider an offline solution.

In the past almost all access control solutions used conventional networking, whether this be via a bus network or over an IP network. However, in the same way that resilience has gradually been built into all ‘critical utilities’, networks are very much next. In future we would expect to see shared mobile network infrastructure both inside and outside the building through small cell distributed antennae systems.

Since most, if not all people always carry a mobile phone with them, future access control solutions can leverage that shared infrastructure, with auto connectivity on entering a building. The move to using mobile devices is a natural trend; manufacturers and industry leaders don’t need to force this.

The flexibility and resilience mobile credentials offer will only increase as more businesses treat the mobile as an edge network device. This naturally aligns to the shift towards the Cloud and its many benefits (eg, cost savings, reliance, increased cyber security).

Against the traditional server system for storage which takes up floorspace and requires maintenance, the Cloud has not only proved itself to be reliable and cost effective, it also has the capability to minimise privately owned or deployed infrastructure.

The reduction in infrastructure creates, efficiency, cost savings and agility to adopt technology as it evolves but it also drives sustainability.

‘Sustainability’ is quickly gaining traction across business of all sizes and is responsible for driving the sixth wave of innovation. Within Assa Abloy we believe that within the next five years it will become one of the most important points when products are being specified. To prepare for this opportunity many of our newer technologies utilise a Cloud eco system and are operated via mobile credentials.

“When specifying an access control system for a typical business, a major tip for installers would be to consider an offline solution”

Dan Drayton –Paxton

Everything starts with the needs of the end user and researching which systems best meet those requirements. We want systems to be user friendly and intuitive too as simplicity is key to adding value.

We then look at the infrastructure and environment; for example, is there an existing and accessible IP network in the area that you want to install a system. If it is in a commercial or industrial environment, would it require a vandal-resistant solution? Or is it in an area of architectural importance? Then we are looking at more aesthetic options for readers for example.

In terms of tokens choice, if a high level of traffic through an entrance point is expected, installers and end users may look for something that is quick and reliable, which typically drives the use of smart technology by utilising smart credentials.

Additionally, if we think about the perimeter of premises, for example for vehicle control, people may want to use long-range solutions, ensuring vehicle entry and exit is a lot more seamless.

So can this procedure be simplified? How modular a system is designed can impact the product selection and installation process. Systems that have fewer components can make the design and installation a lot easier, and vice versa.

Looking at the technologies that have a rosy future, I would say that utilising smart devices is a technology that has continued to spark end users and installers’ interests. For over a decade, smart technology has helped connect people wherever they are, whether it is a workplace, or at home. The trend is now driving the access control industry, and people expect to be able to use access control technology through smart devices.

Thinking about the systems that may be facing a tricky few years, it is always easy to think older legacy technologies, for example analogue, is on the decline. In fact, in every marketplace, there are a range of needs and wants, and budget capabilities, so I think for

some considerable time there will still be space in the market for all types of access control technologies.

Ian Oakley –CDVI

When choosing or specifying an access control system, the first thing to consider is the day-to-day usage of the system. The way the doors will be used and the quantity of traffic they will see will dictate which system is best suited. Who will be using the doors? Is it office workers or indoor-only users? Or is it an outdoor environment such as a construction site or engineering facility? In an indoor situation, solutions such as fingerprint readers can save time, improve efficiency, and reduce costs longterm. However, on a construction site, facial recognition might work better, as fingerprints can be damaged easily in tradespeople. Alternatively, if biometric technology is not a requirement, then card/tag solutions could be more suitable.

For access control systems, the most important thing to remember is the expectations of the customer. What do they want the system to do for them? What problems should it aim to solve?

If the system is simple, with a low number of doors and users, then cost might be a more important factor. In that case, a standalone access control solution could suffice. For a larger premises with more doors and a larger body of users, an online system is likely more convenient and efficient for day-to-day administration.

The general trends of the industry are still leaning towards biometrics as the future. While fingerprint readers are becoming more and more popular and more and more effective, they are not the only option. Facial recognition will also be very prominent, due to the ease of use and speed with which individuals can be verified and granted access.

Installers looking to ‘futureproof’ their projects will be asking themselves two questions: How might technology develop? How might the needs of my customer evolve?

“Looking at the technologies that have a rosy future, I would say that utilising smart devices is a technology that has continued to spark end users and installers’ interests”
from page 19)

I have three pieces of advice for installers asking themselves these two questions:

First, choose a system that offers flexibility. This means IP-based technology. IP devices are easy to upgrade as new functionality emerges, and they can be integrated into complex security and home automation systems alongside thirdparty technology.

IP access control also enables users to choose between different credentials. For example, a single device can support smartphone access, fingerprint scans, RFID cards, PIN codes and/or QR codes. Customers therefore aren’t committed to the decisions they take at the time of installation – they can change their mind if they want to.

Second, prioritise cybersecurity. Cybersecurity is a becoming a major concern for customers, who understand that any device – including IP intercoms – can be vulnerable to cyberattacks. The good news for installers is

that if you choose the right devices and follow the correct procedures, you can significantly reduce the risk.

Third, think hard about whether you want to prioritise mobile access control or biometrics. Smartphone credentials are the fastest-growing form of access control, primarily because they are so convenient – but also because they are secure and no longer expensive.

Biometrics, such as facial recognition technology, can be the right option in some settings. However, there are also some regulatory challenges which need to be considered. For example, in some countries, it has become impossible to use fingerprint access control or facial recognition in workplaces as a result of privacy concerns.

For these reasons, we have prioritised mobile access control but each solution has different strengths. My advice to installers is simply to think it through carefully.

Justin Hawkesford – Comelit-PAC

Before selecting an access control system, it is essential to define the objectives and requirements of the installation. What is the purpose of the system? Are there any special considerations such as time and attendance management, visitor management, or integration with other systems?

By answering these questions as early as possible and working with trusted manufacturers with dedicated technical and sales support, installers can narrow down the options. This simplifies identifying the level of security requirements from the start to ensure a bespoke system is created.

The environment where the access control system will be installed is another important factor. Is it indoor or outdoor? Is the location subject to extreme temperatures, humidity, or dust? Is the area prone to vandalism or tampering?

Installers should also take into account the wiring requirements. While some access control systems are wireless and can be installed quickly and easily, in some circumstances wireless may not be the ideal option, due to distances and possible interference.

Evaluating the technology is critical. The access control technology is evolving and advancing rapidly, but it’s important to note the features an end user requires. For example, area occupancy and fire muster allow for easy monitoring of who is present in certain areas of a building in case of an emergency. Time and attendance tracking features help organisations to monitor employee access.

Read-in or read-out options allow for customisation of entry and exit points. Visitor management allows for easy tracking and management of guests on site.

Installers can consider the benefits and limitations of different technologies such as biometrics, proximity/smart cards, and mobile credentials. They should also evaluate the scalability, flexibility, and interoperability of the system to ensure it can adapt to the future needs of an organisation.

For critical infrastructure projects, installers will need to make sure the system is following CPNI regulations, with stringent penalties in place for non-compliance.

In terms of the future of access control technologies, we can expect to see continued growth in integration and cloudbased systems. Integration is becoming increasingly popular as many organisations prefer to keep their security and building management systems under one umbrella. The aim is to simplify operations, increase efficiency and create a more comprehensive and streamlined approach to security.

Cloud-based access control systems are also becoming more commonplace, as they provide remote management and monitoring capabilities, and can be easily scaled up or down as needed.

For installers, choosing the right future-proof access control system requires careful consideration of the application, environment and technology requirements. By staying up-to-date with the latest advancements and working with a manufacturer that can offer dedicated support from a pre and post-installation perspective, we can work in partnership to provide customers with scalable solutions that meet their specific needs. 21
“First, choose a system that offers flexibility. This means IP-based technology. IP devices are easy to upgrade as new functionality emerges”

Removing any doubts

The security industry has come a long way in terms of the safety and innovation of its products, and that has been heavily influenced by the rigorous testing by third-party certification bodies such as the Loss Prevention Certification Board (LPCB), part of the BRE Group, BSI and the BSI Kitemark, and Secured by Design with their Secure Connected Device (SCD) certification, an official police security initiative.

You wouldn’t feel comfortable eating at a restaurant if you had even the slightest doubt that the kitchen hygiene setup wasn’t up to scratch. That’s why seeing that 5-star hygiene rating – which is awarded after passing rigorous third-party inspections – provides comfort as it shows you’re in safe hands and your meal will be crafted in a high-quality environment.

Installers and their customers feel the same way about alarm signalling solutions. They want to know that the products used are of the highest standards and have been given the green light by industry bodies, not just the vendors’ propositions team.

The challenges of skipping on safety

There is a plethora of challenges that transpire without proper accreditation. One to take seriously is that some suppliers may have strict requirements for the installers they work with. If they do not have the necessary accreditation, they may be excluded, which can limit their access to customers. There are obvious financial implications for this, as it reduces opportunities for new business.

On the other hand, if installers don’t use products that have third-party certification, they also expose themselves to legal implications. This is because if a product they installed leads to a fire or burglary, and it wasn’t appropriately checked beforehand, they could be held responsible. The consequences could
Nick Whiting, Head of BT Redcare explains why industry certifications are crucial for installers
Some suppliers may have strict requirements for the installers they work with. If they do not have the necessary accreditation, they may be excluded, which can limit their access to customers

(continued from page 23)

be catastrophic, but that’s why third-party certifications exist. They are a safety net and a source of reassurance for both installers and customers.

Fine dining in the security market

Fundamentally, reputation is everything in this industry. What certifications offer is a route to establishing trust with customers. For example, a new, up-market restaurant may be rumoured to have the best dish on the menu, but if it fails the latest food hygiene test, it’s unlikely customers will take a seat in the dining room, spend their cash or tell their friends to try it out.

In times of economic uncertainty, it’s important that installers are putting their best foot forward and are creating a loyal customer base. Importantly, certifications give installers the leverage to boost their bottom line through marketing. By choosing to sell products that are highly commended in the industry, they are setting themselves up for success. A simple recognisable logo used on products can give an edge over competitors who may not have the same level of certification, making them more attractive to potential customers. Some customers specifically look for certified installers too, which means this can translate into more business and higher profits.

Ultimately, certifications signify the best in the business. Products are subject to continuous and rigorous checks by independent auditors and this level of repeated scrutiny leaves little room for error in how effective the products are. From a thorough application process to numerous factory visits, if at any point of the process issues are flagged, it can

lead to suspensions, or at worst, withdrawals of the certificate.

As a result, installers are more likely to have higher quality installations that meet or exceed these standards. This can lead to fewer callbacks, reduced liability and higher customer satisfaction.

Why certifications will continue to help installers

Looking ahead, certifications will need to evolve with technological advancements to accommodate the changing needs of new products. For example, with the acceleration of IoT and smart devices, the door to new risks will be opened. From cybersecurity concerns to a range of technical limitations of new products, they will demand stringent and constantly adapting standards.

As we enter a new era of alarm signalling products, installers should keep their eye out for the latest changes in alarm certification standards, so they are offering their customers the best, and safest products available.

Focusing education on the right people at the right time across the supply chain is crucial. It’s clear that most installers understand the importance of testing. The challenge is ensuring everyone, from product designers to marketing managers, recognises why they need to be front of mind.

In a market that is becoming increasingly competitive, and a world where fires and burglaries remain a persistent risk, it’s vital that the alarm signalling industry removes doubt from the recipe with high-quality, third-party certifications.

As we enter a new era of alarm signalling products, installers should keep their eye out for the latest changes in alarm certification standards


In mid-May, the security industry headed to ExCeL in London for three days of networking, new technology and education at IFSEC International and Firex. Here is a selection of sights that caught our eye

IFSEC 2023 26
27 IFSEC returns 2 – 4 December 2024

Life Safety Range

in collaboration with Fire Angel

RF Carbon Monoxide Alarm

RF Enhanced Heat Alarm

RF Multi-Sensor Smoke Alarm

•Refreshed portfolio with modern designs.

•HKC’s SecureWave RF-Module included.

•10 year, sealed-for-life battery in detector.

•Replaceable battery in HKC RF-Module.


•Devices interlink wirelessly via HKC Quantum and SW10270 control panels.

•End user weekly tests can be performed without triggering control panel.

•Audible keypad warning for Carbon Monoxide Alarm activations.

01706 373 560 SecureComm Cloud based security solutions Introducing HKC’s NEW
HKC for more information
HKC SecureComm2

together raising standards

Meet the installer

Name: Steve Rees

Job title: Senior Project Manager

Company: Astra Security

Location: Bristol

Security life with Steve Rees of Astra Security in Bristol

Areas of expertise: CCTV and access control installation and maintenance

Certifications: NSI Gold

What would be a typical project for you?

Our projects can range from small retail outlets to very large scale distribution centres. We also have a lot of experience with industrial type systems such as power stations and manufacturers that required cameras to monitor a particular production process.

Do you have any ‘go to’ technology and manufacturers?

We primarily use Hanwha Vision for our core CCTV installations and Paxton for access control systems.

What is the best thing about working in this industry?

Working in the CCTV industry can provide a sense of purpose as you help improve public safety and security, preventing crime and protecting people and property.

The CCTV industry is constantly evolving, which means that you may have the opportunity to work with the latest cutting-edge technology, such as facial recognition software, thermal imaging, and video analytics.

Is third party certification beneficial?

Third party certification is very important to us and often a prerequisite from many of our clients, we are very proud with the all the hard work and team effort needed to hold NACOSS Gold accreditation.

Do you think there is an engineer skills shor tage? Any trouble recruiting?

The rapid advancements in technology and the increasing demand for more sophisticated surveillance systems require specialised expertise and technical skills. However, there are not enough qualified or experienced engineers available to meet this demand, which can lead to longer project completion times and higher costs for some companies.

Ongoing investment in training programs is very important to us, helping to keep our engineers up to date with the very latest technology.

What advice would you give to a younger version of yourself?

Appreciate the good things in your life, no matter how small they may be. Practicing gratitude can help you stay positive and optimistic, even during difficult times.

Will England ever win the World Cup again? Not in my lifetime.

If you won £25K what would you do with it? Most likely invest it for a rainy day.
“Third party certification is very important to us and often a prerequisite from many of our clients”
In 2019 Steve Rees collected his ten-year service award from Astra Security MD Steve Bird


A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)




Over the last few months we asked you to tell us which products and suppliers were worthy of recognition as the best that the industry has to offer. Features, benefits, ease of installation and best service are all factors in the reasons why the following entries were nominated, but as to who the final winner in each of the categories is comes down to the online votes cast by the industry.

Take the time to look at all the entries then visit our website ( to cast your votes for your favourites. Final date for voting is July 1st so be sure to make your selections by then. Here then are the finalists for the PSi Premier Awards 2023:


AVA – Dome W-4K-30

The AVA dome is an NDAA compliant vandal resistant (IK10) day /night IP66 dome for indoor or outdoor use with 4K imaging, built-in microphones and edge analytics. The dome uses Cloud connectivity to provide simple set-up and management with factory installed certificates.

Axis – M3085-V

This cost-efficient, compact mini dome delivers great image quality in challenging light conditions. And, with a deep learning processing unit, users can benefit from advanced analytics based on deep learning on the edge.

Dahua – TiOC 2.0

Dahua TIOC 2.0 is a three-in-one CCTV camera that combines 24-hour surveillance and fullcolour technology with active deterrence and artificial. Visual and audible deterrents improve the performance of the camera along with features such as VoiceCatcher technology and SMD 4.0.

Hanwha – PNM-C7083RVD

The PNM-C7083RVD multi-directional camera is a dual dome device that provides two 2MP views that can be individually set to suit locations while requiring only one network lead. The cameras provide AI object classification analytics and low light operation.

Hikvision – TandemVu PTZ

The Hikvision TandemVu PTZ camera combines Colorvu and Powered by DarkFighter technologies to provide efficient and high-quality images both in lowlight and daylight applications. This compact dual camera solution is connected through an RJ45 connection and can utilise one IP address for applications where system expansion is limited.

Honeywell – 70 Series

The 70 Series AI cameras combine advanced IP imaging capability and exceptional picture quality with smart analytics to improve

The nominations are in and collated so we’re now able to announce the finalists in this year’s PSi Premier Awards campaign. Who will be victorious in 2023? It’s all down to YOU to pick the winners in each category…

situational awareness in various types of enterprise applications or rugged locations.

IDIS – 5MP Edge AI Range

The new, NDAA compliant 5MP dome (DCD4537RXA and DC-D4537HRXA) and bullet (DCT4537HRXA) models come with the power of the IDIS Deep Learning Engine on-board, unlocking highly efficient processing capability at the edge. AI features include line crossing, intrusion, and object, loitering, and face detection.

Serage – SRDNC5FW

The Serage SRDNC5FW is an IP66 ‘Turret’ style 5MP dome with a fixed 2.8mm lens. It is based around a 1/2.7” high sensitivity sensor coupled with an F1.0 lens to give good colour images in low light. Visible and infrared illumination is built in, and a microphone provides audio. AI based video and audio detection is included.

Uniview – TriGuard 5MP

The Uniview TriGuard 5MP camera offers allaround performance featuring white light, infrared, two-way audio, pre-recorded motiontriggered messages and flashing lights to make an unmanned CCTV camera appear like a monitored one.

Concept Pro – VCP-T4208-IP

Ideal for long range video surveillance and monitoring multiple areas for temperature detection, the camera supports 17 display modes to highlight temperature detection and supports 17 display modes to highlight temperature within the scene. The VCP-4208-IP is an IP infrared thermal imaging camera with a 220m person,



providing them with a customised CCTV Usage Policy and access to a range of other useful resources. The service is suitable for both domestic and commercial CCTV and video doorbell installs.

Paxton Installer App

The new Paxton Installer app gives you instant access to all the tools you need to install Paxton products, plus rewards! The free app, available for iOS and Android, provides quick and easy access to product specs and technical information, plus anything installers could need on-site.

Pyronix – HomeControl 2.0

Assa Abloy – Cliq Local Manager

CLIQ Local Manager allows complete control of the premises from a PC screen. From its user-friendly interface, users can be added or amended and access rights of CLIQ keys can be changed with the companion programming device. Access can be limited to 32 programmable, user defined time slots. Key audit trails can be collected whenever required without the need to leave the desk.

BigChange – Job Management Platform

BigChange helps field service businesses across the UK win more work, take control of their operations and deliver winning customer experiences. Already popular with security installations companies, the platform includes a CRM, job scheduling, live tracking, field resource management and more.

BT Redcare – App

Keep a close eye on your installed Next Generation alarm signalling devices with the BT Redcare app. Customers enjoy peace of mind with real-time status updates, while you can access onsite and remote programming capabilities. The BT Redcare app also works with the Mobile Signal Analyser.

Concept Pro – Deep Learning Plus

Deep Learning Plus is a powerful expansion device that unlocks up to 16 channels of Deep Learning. It radically advances false alarm filtering by accurately and reliably identifying people and vehicles, ensuring you receive only the events that matter.

Dahua – DSS

The Dahua Security System (DSS) 8 is the latest Dahua VMS product. This version has a fresh new and simplified UI and UE, with an application-based design concept offering unified management of six major business scenarios (“3+2+1” scheme) to meet and satisfy customers’ needs.

GDPR Safe – GDPR Safe

The GDPR Safe service helps installers’ customers meet their legal obligations by

HomeControl2.0 is the simple-to-use smart device application that makes managing and controlling a security system faster and more efficient; putting users in control of their security, safety and comfort, in and outside of the home. It can be connected to any existing or new Pyronix system that offers app control and connects via the PyronixCloud platform.

RISCO – HandyApp Con fi gurator

The new HandyApp smartphone application has been designed by RISCO to help installers increase efficiency, widen their offering and also reduce installation times. The app includes sales tools to aid with presentations to customers, product activation and warranties extension and information including access to installation manuals and more.

Texecom – Monitor

Texecom Monitor provides a digital solution to an impending issue. The digital platform can help raise service levels and reduce overheads in conjunction with Cloud Services. Providing the answer to “All-IP” whilst offering customers visible add-ons (Apps) and increased servicing to existing Premier Elite systems.

CCTV - FIRE - ACCESS - INTRUDER - SMART HOME - ANCILLARY All your fire & security needs 01924 528000 • •


Ajax – FireProtect 2

Wireless fire detector with temperature and carbon oxide sensors that monitors security in the room twenty-four hours a day and immediately notifies of dangerous CO levels, smoke and sharp jumps in temperature.


This switch is designed for use in 10, 100 and 1000MBit/s Ethernet ring network structures according to IEEE802.x. The eight copper ports feature Power over Ethernet with PoE, PoE+ and PoE++. These devices have been specifically developed for video networks.

BT Redcare –Mobile Signal Analyser

The Mobile Signal Analyser (MSA) helps installers to locate the best position to fit a next generation alarm signalling device, by locating the strongest mobile network. Works in conjunction with the BT Redcare app on Android and iOS devices.

CSL – DigiAir Pro 3

As part of the DualCom Pro Range, the singlepath signalling solution utilises a 4G Radio path or a LAN path to signal an alarm. The Radio variant also comes with a standby SIM as a backup. Both SIMs operate on an independent network from the other for total resilience. DigiAir Pro 3 is also compatible with CSL Live and the My Base App.

IDIS – DV-1304-A

The NDAA-compliant, DV-1304-A provides users with all the benefits of AI-video through a simple and affordable 4-channel add-on box, eliminating the need for analytics software or to upgrade to edge AI cameras. The AI device allows accurate and multi-function analysis from just a single camera without any need for calibration.

Qolsys – IQ WiFi 6

IQ WiFi 6 is purpose built for professionals, covering up 1500sq/ft for indoor and outdoor cameras, video doorbells, IQ panels and remotes – anything on Wi-Fi! Connection to allows remote management for the installer and the customer.

RISCO – RisControl

RisControl is a responsive, high resolution 8” touchscreen keypad, offering an intuitive, easy to use interface. With RisControl, the user can control all alarm and cloudbased solutions from RISCO Group from one access point.

Seagate – SkyHawk Rescue

The Rescue Data Recovery Service from Seagate is a three-year plan for salvaging data from corrupted or damaged storage media devices, such as HDDs, SSDs or flash drives. All files stored within the damaged device are copied to a new, accessible device or the original device is restored to working order.

Secure Logiq – HA servers

Secure Logiq’s ‘Analytics Optimised’ servers fulfil the requirement for an Enterprise server range with improved processing capabilities, designed and optimised for video analytics. Featuring the i7 Extreme edition processor and 16GB DDR4 RAM, the HA series is designed for multiple channels of heavy duty server based video analytics as well as the HD video processing and storage function.

TRENDnet – TI-IG290

The TI-IG290, allows users to add PoE++ power to a non-PoE 2.5G switch. Connect the 2-port industrial 2.5G PoE++ injector to a non-PoE 2.5G switch, and then run Ethernet cables up to 100 meters (328 ft) to network two PoE/PoE++ devices. This multi-port industrial 2.5G PoE++ injector supplies up to 95W of power to two PoE devices with a total PoE budget of 180W.



Training is an essential part of security system technology installation - from learning about new systems to getting advice of best practices. Manufacturers and distributors are well placed to deliver such help

• Ajax Training

• Assa Abloy Training Academy

• BT Redcare Training

• Hikvision eLearning

• Paxton Installer Training

• Pyronix Training on Demand

• RBH Axiom Approved

• Texecom Academy

• Videcon Training


In addition to the regular categories listed over the previous pages we also have an award for the Technical Support Provider of the Year. As every supplier and manufacturer offers help for installers we do not like to restrict your voting options by listing finalists. Therefore for this category you can vote for anyone you like when you cast your awards votes online

If you have required technical assistance with an installation over the last twelve months and have been particularly impressed by the advice and service given now is the time to put that company forward for recognition. This can be for any manufacturer, distributor or organisation working in the electronic security and fire sector.

Visit the PSI website and on the awards voting page and you will be able to register your vote for any company that has gone above and beyond in helping with your enquiry. There’s no shortlist to choose from, just enter the name of the company in the space provided and that will go towards their numbers.

Let us know who you think goes above and beyond to help.



Ajax – Hub 2 Plus

Hub 2 Plus has four communication channels and supports LTE. Such configuration allows installers to connect the device to two separate Internet providers over Ethernet and Wi-Fi while having two cellular services ready for back up. Switching between channels happens seamlessly in seconds.

Aritech – Dual motion detectors

The new dual motion detector line-up has had two major upgrades; one is the move from an analogue to a digital pyro for a higher degree of precision, while the second breakthrough is in the software with the neural algorithm that enables the system to learn signals and adapt the response.


– Secur HUB

Secur HUB is the wireless intruder alarm system natively connected to the Comelit Cloud, which includes both WiFi and LAN connectivity. For maximum communication redundancy, GSM modules (2G and 3G) that are also connected to the Cloud may be used.

Eaton – i-on10

The i-on10 is a 10 zone, bells-only (audible alarm) wired intruder alarm panel suitable for simple, entry-level burglar alarm systems for homes and small commercial installations. Successor to the Scantronic 9651 series panel, it has the benefit of two additional zones and simplified keypad options.

HKC – Quantum 70

The Quantum is a fully integrated, wireless control panel, with an integrated keypad, siren and WiFi module, using HKC’s SecureWave, two-way technology. The on-board horizontal and vertical antennas mean that all signal paths will demonstrate exceptional end-device range.

Orisec –CSL


Using an Orisec control panel with a CM2 module combined with CSL’s Critical Connectivity platform will provide full ARC communications, access to Orisec’s Control Plus end user application, along with many other benefits.

Pyronix – Enforcer


Enforcer V11 is an all-inone, two-way wireless control panel. The Wi-Fi modem is already

onboard the main PCB meaning that the panel is Wi-Fi out of the box. Control of the Enforcer V11 security system can be simplified via the all new AndroidTablet and HomeControlHUB.


– IQ Panel 4

In replacing the award-winning IQ Panel 2 Plus, the all-in-one IQ Panel 4 delivers a faster speed and better range on LTE, Wi-Fi, Z-Wave, Bluetooth, PowerG and legacy security wireless along with key software and hardware improvements.


The all new LightSYS+ hybrid alarm panel, combining the features and benefits of both LightSYS 2 and GT Plus into one high-powered security system. It is designed to protect any size or type of Grade 2 or Grade 3 installationenabling up to 512 zones in one single panel.

Texecom – Capture

Capture is Texecom’s highest performing, most reliable and easiest to install range of motion detectors. The range includes Grade 2 wired, Grade 2 wireless and Grade 3 wired options with wall or ceiling mount varieties.



2N – Access Unit M

The 2N Access Unit M is the ideal reader for offices. Its controller is built-in and all you need to connect and power the device is a single UTP cable. Choose from several versions – RFID, RFID combined with mobile access via Bluetooth, or RFID with a keypad.

Assa Abloy – Pulse

Assa Abloy Pulse is an electronic locking solution with self-powered cylinders and padlocks. The wireless access system combines the flexibility of electronic locking with the familiarity of mechanical security and requires no batteries or external power supply.

CDVI – ievo iface

The ievo iface is a face recognition terminal that combines fast, accurate face recognition with efficient processing of face images for high matching accuracy. iface has two cameras, one visible and one in the NIR spectrum, for optimised face matching and advanced live face detection (anti-spoofing).

Dahua - Insider

The DHI-ASC3202B “Insider” access controller has a built-in Web server and features main and sub control modes. The main control mode offers access control platform functions and can connect with, and manage, up to 19 sub controllers. The subcontrol modes can be added to multiple platforms. Supports 1000 users, 3000 fingerprints, and 300,000 records.

HID – HID Origo

HID Origo is HID Global’s physical access control cloud platform that enables technology partners to build integrated access control solutions through the cloud. The platform provides seamless and consistent service while improving how access control solutions are delivered.

Inner Range – Inception

Inner Range has designed Inception to be the most user-friendly access control product on the market. The system is simple to control

and leverages existing smartphones, tablets or computers. The system is connected to your local network, meaning almost any web-enabled device can access the system, including hard-wired desktop or Wi-Fi connected devices.

Intratone – SC-03 Intercom

Using wireless access control technology, Intratone’s SC-03 intercom enables real-time management for property managers and better accessibility for all users. Residents can control access permissions on their preferred digital device, while the SC-03’s integrated pinhole video camera allows them to view visitors –for extra security.

Paxton – Paxton10 Door Controller

The Paxton10 Door Controller (PAX010-751) provides control of a single door and a port to allow support of up to three Paxton10 Wireless Connectors for additional functionality. A single Paxton10 system can include up to 1000 door controllers. The Controller communicates over TCP/IP and can be integrated into an existing network infrastructure.

Pyronix – Doorbell Cam

Receive real-time alerts from the front door straight to your mobile device and stay connected to home; never missing a visitor or delivery again. With the 1080p DoorbellCam’s inbuilt mic and speaker, welcoming visitors and directing deliveries has never been easier, whether home or away.

Suprema – Biostation3

BioStation 3 is a contactless access control terminal specialised for facial recognition. Other contactless credential options are offered to enhance user convenience including QR codes, barcodes, mobile access cards and RFID cards. BioStation 3 features increased usability and a compact, slim body that is reduced in size by 47% compared its predecessor, FaceStation F2.



ADI Global

Multi-times PSI Award winner ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry. With more than 200 worldwide locations each product division has its own team of product specialists.


CCTVdirect started its journey back in 2007 and has since become one of Europe’s leading CCTV and security distributors. The company prides itself on its hand-picked team, from technical specialists to industry-leading account managers to keep installers in safe hands.

Digital Direct Security

An official distributor of UNV cameras and UNV NVRs, DDS supplies sub-distributors and trade installers. The Huntingdonbased company stocks a huge range of IP kits, cameras and CCTV recorders and is also an official distributor of Ajax wireless alarms, stocking the full range of detectors, control panels and more.

Dynamic CCTV

Dynamic CCTV is a leading Hikvision Distributor to the CCTV industry in the UK. The company supplies CCTV equipment including digital recording systems, IP cameras and CCTV monitoring equipment along with many products from other manufacturers such as Ajax, TP-Link, GJD, Iiyama, TOA, Ubiquiti, Veracity and more.


G-TEC Distribution has been in the security industry since 2002 and is the home of the Serage brand. A distributor of security cameras and other CCTV equipment, G-TEC focuses on delivering quality products combined with competitive prices, excellent pre and post sales services, and marketing support.


Mayflex is a leading distributor of converged IP solutions including infrastructure, networking and IP security solutions. With specialist knowledge and experience the company brings together ‘best-in-class’ infrastructure, networking and security solutions to create a compatible, feature rich, value for money offering.


Oprema is a multi-brand distributor of CCTV, fire alarm systems, access control, intruder alarm and data products to the trade. The company has been listed as one of the fastest growing Welsh companies and strives to help customers through the provision of training, access to an expert technical team and design of bespoke solutions.


Puretech is the electronic security arm of the QVIS brand and has the mission to become a multidiscipline specialist of professional security and smart home products, supplying branded and exclusive solutions through its growing network of showrooms and account managers.

Quality Essential Distribution

Since establishment in 1997, Quality Essential Distribution has been supplying and distributing a diverse range of security consumables and equipment to the European security market and over the past 24 years has grown considerably and continues to do so.


Videcon is a trade-only distributor of security products and services. Trading since 1995, Videcon’s expertise encompasses all aspects of security distribution from products to training and after-care service. It is the home of the Concept Pro CCTV brand comprising security products for IP, AHD and traditional analogue CCTV platforms.



13th at the exclusive Warren Weir venue at Luton Hoo where overnight accommodation is also available.

The Awards Dinner takes place in the evening of the PSI Golf Day at which installers, distributors and guests will compete for sporting glory.

Guests will enjoy a full evening of fine dining and entertainment including various acts and attractions to keep the party atmosphere going until the award winners are announced.

After the meal and award ceremony our guest speaker will help us get in the mood for the opportunity to bag some great prizes into the small hours with a casino night including Blackjack and Roulette.

Be sure to book your place at this year’s PSI Premier Awards Dinner for a great night of entertainment with friends and colleagues and you may win something yourself too!

Now that you’ve seen who the finalists are for this year’s PSI Premier Awards, it is time to book yourself and some clients, colleagues or friends a place at the Awards Dinner on July

We would encourage anyone who is thinking of coming along to book early as the numbers will need to be strictly limited.

We look forward to seeing you at the security industry’s big night courtesy of PSI magazine and its many sponsors.

For details of how to attend please contact David Lewis on 0208 295 8309 or email at

Outstanding Performance Combined White-Light and Infra-Red IP Enabled Scan for more info.

No-Nonsense Distributors


An overview of some of the products we have featured in PSI independent test reports over recent months. Manufacturers and distributors have no input in the testing or the final results so you can rest assured that these are genuine reports and not based on external influences.

Bosch – Flexidome NDE-3503-AL

Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of -30°C to +50°C.

Review: A very capable dome camera with a wide range of configuration options. Score: 8.5/10

i-PRO – WV-S71300-F3

The i-PRO WV-S71300-F3 camera is described as an internal IP44 mini box camera with overall dimensions of 102(w) x 48(H) x 21(D) mm. It has a clear protective cover that increases the dimension by approximately 1.5mm per side.

Review: A very compact camera whose appearance does not stand out, making it ideal for locations where overt security is not desired. Score: 8.5/10

Uniview – IPC2325EBR5-DPZ

Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°.

Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this. Score: 8/10

AVA – DOME W-4K-30

The AVA dome is an NDAA compliant vandal resistant (IK10) day /night IP66 dome for indoor or outdoor use with 4K imaging, built-in microphones and edge analytics. The dome uses Cloud connectivity to provide simple set-up and management.

Review: A well-engineered dome with impressive analytics capabilities and straightforward secure connectivity. Ideal for diverse or centralised systems with flexible notifications that can be received and managed from anywhere with available internet access. Score: 8.5/10

40 | 0845 3701 999 PSI mag.indd 1

The UK’s Leading Experts

Hikvision – ColorVu DS-2CD2087G2-LU

This IP67, 8MP bullet camera is from the Hikvision ColorVu range. It is designed for 24-hour colour imagery with warm-white visible LED illumination support for zero light scenes. A wide 2.8mm lens version is standard with 4mm and 6mm options.

Review: An extremely sensitive 8MP high-resolution camera with advanced detection capabilities, 24-hour colour capability and a wide range of security features. Score: 9/10

Serage – SRDNC5FW Dome

The Serage SRDNC5FW from G-TEC is an IP66 ‘Turret’ style 5MP dome with a fixed 2.8mm lens. It is based around a 1/2.7” high sensitivity sensor coupled with an F1.0 lens to give good colour images in low light. Visible and infrared illumination is built in, and a microphone provides audio. AI based video and audio detection is included.

A very good all-round performance from this compact dome camera. Excellent colour image quality in very low light levels and flexible detection and analytic capabilities. Score: 8.5/10

Oncam – C-12 Indoor

This internal 360° view camera designed for ceiling or wall mounting, is based on a 12MP sensor and provides a fisheye image with a wide range of configuration options.

Review: A very powerful compact fisheye view camera compatible with a wide range of video management systems with simplicity of installation and good support documentation. Score: 8.5/10

Dahua – TiOC 2.0

The DH-IPC-HDW3549H-AS-PV-S3 is a 5MP full-colour fixed-focal eyeball WizSense network camera. It is the latest in the company’s TiOC (three- in-one camera) line which integrates 24/7 full-colour monitoring, active deterrence and AI into one solution.

Review: A very capable Eyeball style dome that has a wide range of features to help detect and deter intruders, with extensive cyber security settings. When used with the Dahua Smart NVR, the camera supports intelligent search capabilities. Score: 8.5/10

Wisenet – PNM-C7083RVD

The PNM-C7083RVD multi-directional camera is a dual dome device that provides two 2MP views that can be individually set to suit locations while requiring only one network lead. The cameras provide AI object classification analytics and low light operation. They are IP66 & NEMA4X environmentally rated with an IK10 impact protection rating.

Review: An impressive and very flexible dual camera unit that is easy to install, configure and maintain. Score: 9/10

03/03/2023 13:29

Hikvision – AX Pro

The AX Pro can be purchased as a kit or individual components. The reviewed system was a DS-PWA96-Kit1-WE kit with the seven parts as listed. It is a wireless Grade 2 alarm system that can be used stand-alone or integrated into a management system. Additional modules are available to link to home automation products and systems. The DS-PWA96-M-WE panel supports up to 32 areas and 96 zones.

Review: A compact wireless alarm system with extended battery duration and flexible remote management. The product is well suited to central monitoring with a range of protocols supported. A reasonably wide and increasing range of detector types with scope for integration with home-automation systems. Score: 8.5/10

Pyronix – Home Control DoorbellCam kit

A smart HD video doorbell and wireless chime kit that allows users to receive real-time alerts from the front door and stay connected to home; never missing a visitor or delivery again. The DoorbellCam has an inbuilt mic and speaker for two-way contact.

Review: This easy to set up and straightforward to use video doorbell kit would be a great addition to any smart home system or simply to provide more functionality at an entrance way. Score: 8/10

Ajax – MotionCam Outdoor

The Ajax MotionCam Outdoor is an IP 55 rated combined external PIR sensor with inbuilt capture camera for use with the latest Ajax Hubs that support visual verification. The detector has settings for the image resolution and number of pictures sent on alarm. After dark the unit has two high-intensity infrared LEDs to provide illumination for the camera’s monochrome mode.

Review: A very simple to install and manage, extended battery life external PIR detector for Ajax based Hub 2 systems, with the advantage of visual verification. Score: 9/10

Eaton – i-on10 KP

The i-on Compact Security System is a Grade 2 wired intrusion detection panel with 10 zones and up to 10 users and 4 keypads. It is promoted as being suitable for simple, entry-level burglar alarm systems to protect homes and small commercial installations.

Review: A straightforward and engineer friendly grade 2 wired alarm system with a wide range of configuration options and simplicity of installation. Good documentation is supplied with the product. Score: 9/10

CSL – MiniAir 2

MiniAir 2 is a single-path signalling solution that utilises a 4G/LTE-M path to signal an alarm from a protected premises to an ARC. It comes with a standby SIM as a backup to safeguard the system, if the active SIM fails.

Review: The product overall is great. It is a perfect solution to the PSTN switch over/off as it means that existing systems that rely solely on PSTN signalling can continue to do so without the expense of upgrading the customers control equipment. Score: 9/10 | 0845 3701 999 PSI mag.indd 1 42
No-Nonsense Distributors

The UK’s Leading Experts

Texecom – Capture

Capture motion detectors are intended for use in a wide variety of professional security applications. With a choice of EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing, Capture suits a wide variety of security environments.

Review: The ease of connection with a range of switchable, built-in EOL resistor values simplifies the installation process. The potential for device branding will likely be appealing to independent installers. Score: 9/10

TRENDnet – TI-BEP200

The 2-Port Industrial Outdoor Gigabit Active/Passive PoE+ Extender, model TI-BEP200 from TRENDnet enables installers to extend up to two PoE+ signals an additional 100m for a total PoE distance of 200m or up to 500m with daisy chained units.

Review: The unit is suitable for industrial application where external installation is required as it is constructed of heavy-duty material, enamel coated and IP67 rated with built in 4kV surge protector and surface earthing clamp. Score: 7.5/10

Videoloft – Cloud Adapter 8

The Videoloft Cloud Adapter 8 is an eight channel bridging device which equips new and legacy video surveillance systems with Videoloft’s offsite cloud video solution.

Review: It is a very cost effective solution for those looking to update existing systems, upgrade the overall storage solution, or wanting to connect independent cameras to a recording and viewing platform without the need for a recorder or controller. Score: 8.5/10

Wisenet – TID-600R

The Wisenet TID-600R is a compact IP65, IK08 intercom unit featuring a 1/2.8” 2MP camera with a very wide viewing angle and infrared support up to 5 metres. It supports SIP 2.0 connection, has a touchless call option, edge storage and ONVIF compliance. It measures 165(h) x 49(w) x 48(d) cm with a weight of 490g.

Review: This is an impressive SIP 2.0 intercom unit that can be used in a wide range of situations especially in healthcare, where the touch-free method to initiate a call reduces infection risks. The HD camera and its event recording options can provide excellent evidential images. Score: 9/10

2N – IP Style

This video intercom features a 10”touch display boosted by the Axis ARTPEC-7 processor, full-HD camera and WaveKey technology. The unit is rated IP65 and IK08, meaning that users can touch the display even if there is any water on its surface.

Review: The unit is easily customisable depending on the project, with ability to customise each resident if used in a domestic setting, and importing business logos and grouping for businesses in a commercial setting – a very elegant solution and great addition to the outside of any building. Score: 8.5/10

03/03/2023 13:29

PSTN – time is ticking for the UK

The switch-off will have a huge impact on UK businesses, preventing any further usage of analogue phone lines and older broadband connections, as well as services such as lift lines, EPOS systems, and CCTV cameras, which may come as a surprise to business owners unaware these services use PSTN lines.

M247 surveyed 500 UK-based IT decision makers and found that awareness of the switchoff is high – 77% of respondents are aware it is happening by 2025. However, a stop-sell is scheduled for September this year, which means businesses will be unable to place any new orders for PSTN services, or make significant changes to existing services. Despite awareness for the PSTN stop-sell being equally high (76%) – the vast majority have yet to take any action. Just over a quarter (29%) of businesses list the PSTN switch-off as a top priority – trailing behind issues such as growing cybersecurity threats (50%) and investment in cloud migration (47%).

The PSTN network is due to be fully deactivated by the end of 2025. That’s just about two and a half years away, so is the UK ready for the big switch-off?

According to a new survey, an overwhelming majority (88%) of UK businesses are still reliant on the public switched telephone network (PSTN) for essential services, such as analogue phone lines, broadband, alarm systems and CCTV cameras.

This is despite the imminent PSTN stop-sell (September 2023), which will see the sale of all new PSTN-related products halted immediately, followed by a full deactivation of the network by 31 December 2025.

Over half (51%) anticipate significant disruption if the network is switched off before they migrate to fibre alternatives

80% of respondents believe migration from PSTN services will take as long as six months to complete



Yet just over a quarter (29%) of businesses list the PSTN switch-off as a top priority to address, and the majority have yet to take any action ahead of 2023’s stop-sell

The findings are from a new survey commissioned by M247, which explores the current state of PSTN usage among UK businesses.

Of the businesses using the PSTN, a third (33%) have over 100 devices connected, with over half (51%) saying they would experience significant disruption if the network was switched off before they had migrated. 80% of respondents believe migration from PSTN services would take up to six months to complete and 23% believe the disruption caused by the switch-off would lead to a loss of business. This makes the fact that so many businesses are yet to make the switch ever more alarming.

Liz Hawke, Product Manager UC&C at M247, said: “The UK’s PSTN switch-off will mark a historic change for business communications and a major leap forward in the country’s adoption of digital technologies. However, despite widespread awareness of the fastapproaching switch-off, and the final stopsell which is a matter of months away, an overwhelming majority of UK businesses have failed to take action when it comes to migrating away from the network.”

She adds: “Time is ticking for UK businesses and the bottom line is simple. Migrating away from PSTN is an important step in the digital transformation process for businesses, and those that don’t act soon risk being left behind.”

The online research was conducted by Sapio Research in March 2023 using an email invitation and an online survey. The survey was conducted among 500 UK-based IT decision-makers and managers across all sectors responsible for, or heavily involved in, business IT connectivity and telephony.

“Migrating away from PSTN is an important step in the digital transformation process for businesses, and those that
act soon risk being left behind”
– Liz

Access control for new Paris media headquarters

For new headquarters in a Paris suburb, media company Canal+ specified a connected smart building to enable efficient, flexible working. The new access control solution for the Canal+ building filters access to and through all technical areas, for 1,200 employees plus

Video technology enables remote patient monitoring

As hospitals grapple with staff shortages, Milestone Systems has launched a remote patient monitoring technology that aims to assist healthcare workers and improve overall patient care.

It is estimated that by 2030, there will be a shortfall of 15 million healthcare professionals around the world. XProtect Hospital Assist is a video solution that allows medical staff to remotely observe multiple patients at once and respond to incidents quickly, easing the burden of some routine tasks.

visitors and contractors. No-compromise protection is required for multiple types of door, both internal openings and external or emergency exits.

All Assa Abloy devices installed at Canal+ integrate seamlessly with their Genetec platform. This integration gives employees the flexibility and convenience of carrying one multi-site credential. From an integrated Genetec control panel, administrators can issue, amend or withdraw access for individual users or rooms.

Aperio and Abloy locks connect with the smart building system to prevent unauthorised intrusion into sensitive areas.

Choosing the Aperio H100 Wireless Electronic Handle over wired locking devices contributed to improving energy efficiency. Like every Aperio lock, an H100 is fitted without wiring, which saves power during installation. The electronic handle works without mains power, consuming much less energy than a traditional wired door lock.

For an even higher level of security at external-facing doors, Abloy Electromechanical Locks are also fully integrated with the building’s Genetec system.

Rahul Yadav, Chief Technology Officer at Milestone Systems, said: “There is no doubt that the irreplaceable human touch of healthcare professionals is essential, and by integrating data-driven video technology into their daily routine, they can now be even further empowered.

“With the use of XProtect Hospital Assist, hospitals can improve patient care by offering an additional layer of support for the healthcare staff. With an extra set of eyes and ears in patient rooms, our solution enables rapid response to incidents, ensuring the highest quality of patient care. And by addressing critical staff shortages and streamlining efficiency, XProtect Hospital Assist paves the way for a better, safer, and more connected hospital environment worldwide.”

Built on the foundations of XProtect –Milestone’s open-platform video management software – XProtect Hospital Assist is designed for medical units treating patients who need round-the-clock or situational observation, such as people in intensive care and rehabilitation units.

Medical staff can use XProtect Hospital Assist to observe multiple critically ill patients at once and communicate with them. This reduces unnecessary room visits and offers a better use of staff resources. To ensure patient privacy, the technology is fitted with live video blurring.




Portebello Works, School Street, Willenhall WV13 3PW United Kingdom

Tel: +1902 364500


Units 10-11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG7 4GB United Kingdom

Tel: +44 845 470 5000



3 Cae Gwyrold Green Meadow Springs CARDIFF CF157AB United Kingdom

Tel No: +44 29 2052 8500


Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ

Tel: +44 (0) 208 890 5550



F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810



• Indicator Panels

• Complex Door Interlocking

• Sequence Control

• Door Status Systems

• Panic Alarms

• Cell Call & Affray Systems

• Bespoke Products


Tel: +44 (0)1744 886600 • •



Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210


Heriot House, Heriot Road, Chertsey, Surrey

KT16 9DT United Kingdom

Tel: +44 1932 578100


4 The Square, Stockley Park, Uxbridge UB11 1ET United Kingdom

Tel: +44(0)1628 902 140

020 8295 8305

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are the UK’s leading supplier of custom designed equipment for the security and access control industry. From simple indicator panels to complex door interlock systems.
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Kresomyslova 384/17A, Nusle, 14000 Prague, Czech Republic

Tel: +420 608 496 889



1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email:


Unit 2, Blueberry Business Park, Kingsway, Rochdale OL16 5DB United Kingdom

Tel: +44 161 6555500



Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999


3 Scala Court, Leeds, Yorks LS10 1JD United Kingdom

Tel: +845 3701 999



9b / 9c Bowes Road, Riverside Park, Middlesbrough TS2 1LU United Kingdom

Tel: +441642 220166

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Unit 1, Concept Business Park, Smithies Lane, Heckmondwike, West Yorkshire WF16 0PN United Kingdom

Tel: +44 1924 528000


114 Power Road Studios, Chiswick, London W4 5PY

Intratone is a manufacturer and service provider of GSM door entry technology. Over the past 10 years Intratone has expanded its product portfolio to include a large range of video intercoms, proximity readers and digital noticeboards. Quick installation, no costly handsets, remote management via free cloud portal make our wireless system to a sustainable, real-time solution for all your accesses.

Tel: +44(0)208 0379012





Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524



We lead in specialist recruitment for the Fire & Security, Telecoms, and M&E sectors. With over 20 years of trading, Technical Resources work with the best permanent and contract staff, helping our clients to deliver their services.

Whether it’s permanent, contract, or larger recruitment programs - we deliver the right candidates to our clients. To do this, we have a great team of hard-working recruiters who know that getting recruitment right the first time is key to the success of the businesses we serve and the professionals we find jobs for.

What makes us different? We reference check ALL our candidates.

The projects you have need to be delivered. So, we will only send you candidates that we have previously used or successfully referenced. This saves you crucial time and ensures successful project delivery.

Concerned about compliance? Quality and compliance is in our DNA. Compliance checks are a key part of our weekly processes. And we don’t stop after placing the candidates with you. We run weekly checks on all contractor timesheets and will check in with you and your contractor too.

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF

01932 837 777

Tel: +44 (0) 844 8000 235



James Hill Street, Littleborough

OL15 8AE

Tel: +44(0)1706 373560 Email:



Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100

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YOU MISSING SOMETHING? @psimagazine Door Entry Distribution Intruder



35+ years of experience in the fire and security industry. Protect homes and businesses with our Next Generation alarm signalling systems. From fast and affordable to best in the business, you can get every customer future ready for all-IP and the PSTN closure with our special offer and marketing toolkit. Simple to install with an OLED display and a choice of fixed IP and wifi connected options. Dual sim and roaming 4G for resilient wireless signalling. All with LPCB third party certification, 10 year guarantee and 24/7 support.

Tel: 0800 800 628

Email address:

Twitter: @BTRedcare




T: +44 (0)1895 474474



C-TEC Challenge Way, Martland Park, Wigan

WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744



Paxton House, Home Farm Road, Brighton, BN1 9HU

With 37 years of experience, we design and manufacture market-leading security solutions for a range of buildings. Around 30,000 buildings are secured globally by Paxton products, every year. We utilise the latest technology to provide powerful, yet easy-to-install and use security solutions. Our products are designed for a wide range of sectors including education, healthcare, retail, leisure, commercial, the public sector and more. All our products are manufactured in the UK and are backed by our 5-year guarantee and hassle-free returns policy.

Tel: 01273 811080



PO Box 1288, Chelmsford, Essex CM1 9BQ

InstallerPro is designed for UK Fire & Security companies. With InstallerPro you will never miss a job, visit, or invoice again. Our system helps keep your business on track and maintain your compliance to BS/ISO standards, SSAIB, NSI, BAFE & GateSafe. InstallerPro comes preloaded with all the tools you need to get working straight away, and because its cloud based, you can work from anywhere. Import your clients from your old software and get started with InstallerPro today.



60 Norden Road, Maidenhead, Berks SL6 4AY

+440208 7127 4477


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David Crawford

North has announced the appointment of David Crawford as its new Chief Executive Officer.

Jack Foss

Mayflex has appointed Jack Foss as Account Manager for Converged Technology with an emphasis on IP security. Jack joins Mayflex from Eagle Eye Networks where he was the southern area sales manager.

Adam Herring, Director of Sales for Security at Mayflex said: “We are delighted to welcome Jack to the team, he has real drive and ambition as well as good security knowledge and experience, so we believe that he will the perfect fit for looking after our customers in London and the East Home Counties.”

David joins from Cellnex Telecom, the telecoms infrastructure company. In his role as UK Managing Director, he was responsible for integrating the business into the group operating model, developing key customer relationships and driving local organic and inorganic growth. Prior to this, he held various executive roles leading business units as well as transformation and integration programmes in the telecoms and outsourcing sectors at Capita and Cable & Wireless. Earlier in his career, David worked for the strategy consultancy Bain & Co.

Mark Mansfield & Sheila Sloan First Response Group (FRG) has strengthened its senior leadership team with the appointment of two new positions; Mark Mansfield joins the company as chief operating officer (COO) and Sheila Sloan as director of human resources.

Mark Mansfield brings to FRG his vast knowledge of operational strategy and leadership whilst, with more than 20 years’ experience in B2B manufacturing and security, Sheila Sloan joins FRG from Stanley Black and Decker.

Jason Misters

Evolution has appointed Jason Misters as its new Group Health and Safety and Compliance Manager. Jason will be responsible for driving the health and safety culture and ensuring that the strategy is implemented consistently across the organisation.


Vimpex has welcomed Terry Mallarky who joins the team as Regional Key Account Manager.

Terry, who brings over 30 years of experience with life safety products and customers, will be actively managing and developing OEM customers to achieve profitable growth and maintain relationships with key product, commercial and business managers.

Jason previously worked for the Ministry of Defence as a Senior Project Officer responsible for leading military diving training, liaising with key stakeholders across multiple disciplines.

Commenting on his appointment, Jason said: “I am pleased to be joining the Evolution team as I am looking forward to sharing my knowledge and experiences across the organisation to establish robust and coherent health and safety management systems”.

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