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October 2013 – £4.00

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Professional Security Installer

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CONVERGING BUSINESSES The development of IP has led to a convergence of security and IT and with it, brought a world of new opportunities

imes are changing for the professional security installer as diversification into business sectors with IT-based technologies is becoming more commonplace. In addition the security market itself is experiencing a migration of integrators from the IT/AV sector into the market as security systems are becoming increasingly IP enabled. IMS Research published a report in 2012 entitled “IP Trends in Security – A Survey of Systems Integrators and Installers” which found that around 80 percent of North American systems integrators and installers purchased some IP-based video surveillance equipment from IT distributors, and that this was expected to increase to 90 percent of systems integrators and installers by 2015. This finding also rings true in the UK as an increasing number of IT distributors are looking to add video surveillance products and other security technologies such as access control to their product ranges. This is good news for the traditional IT integrators who are also looking to enter the video surveillance industry, as they will already have the established relationships with their IT distributors. It also means that those that previously installed IT equipment now have new areas of opportunity available to them in the form of network based security systems which will allow them to pitch for whole infrastructure builds including the security side of things – up until now the domain of the security installer. And what about the traditional security


As the world of the IT integrator and the security installer merge, the levels of opportunities and technology possibilities are infinite


installer? Surveillance security in the UK has long been analogue based and indeed this technology still has a major presence in the market, but the growth of IP technology in terms of CCTV as well as in other disciplines is moving the installer in the direction of networks and integration. In the same way that IT installers are benefitting from the new opportunities offered by security technology, the security installer is also seeing new avenues of business with the widening of product ranges brought to the table by distributors. An example of how the installation business is changing can be seen by wandering into high street premises such as coffee shops or modern pubs which feature large monitors on the walls showing sports, free wi-fi, networked tills with EPOS, building management systems (such as heating/cooling control) and CCTV. The majority of which can all be controlled via a single control point or monitored remotely to check on stock, staff and security. In the past this may have involved the tendering of a number of contracts for each individual factor, but today this could be taken care of by just one company and just one supplier. Diversification into new markets, but still working for the same clients is good business for installers of any equipment format it also allows the potential bonus of being seen to “add value” to the contract by offering additional services above and beyond the original spec, such as using CCTV cameras to monitor customer flow, areas of threat or access control. This move is also driving integration. For the past few years equipment vendors have been talking about integration as though it has been with us for a while, however it has not been until recently with the widespread adoption of IP in areas such as CCTV, door locks and building management has the true integration of security and premises technology been realised. Today, one touchscreen on the wall can control a multitude of applications via one network. Multitenanted buildings can be made safe and secure using IP and each apartment can have the kind of sophisticated management system only recently deemed the plaything of rich celebrities. Not only can the systems change the room temperature, open doors for visitors and provide remote surveillance monitoring via a smartphone, they can call the lift and change the mood lighting – should the need arise. As the world of the IT integrator and the security installer merge the levels of business opportunities and technology combination possibilities are infinite. With the ability to

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Coffee shops and modern pubs often feature monitors, free wi-fi, networked tills with EPOS, building management systems, CCTV and fire detection

combine systems that would traditionally have been disparate is leading to new developments for all parties involved. Another change in the IP security involves how technology is purchased. A key finding from the report “IP Trends in Security – A Survey of Systems Integrators and Installers” is the influence IT managers have in the decision of which IP-based video surveillance products are chosen for a contract. IT managers were ranked ahead of other key influencers such as physical security managers, chief security officers and consultants in their ability to influence which IPbased video surveillance products are chosen. One reason for this influence may be the fact that IT budgets are typically larger than the associated security budgets. Instead of security managers buying an IP-camera and speaking with the IT department about how to incorporate it into the network, increasingly the IT department will buy the security equipment from their budget and incorporate the device into their network. This means that the distributor chosen for the security technology purchase in this scenario will likely be the one that the IT manager already knows which is why IT distributors are seeing growth in their security sales. The migration to IP-based video surveillance is firmly established and the question is no longer “will IP-based equipment sales overtake analogue equipment sales?”, in fact IMS Research forecast that 2013 would be the tipping point when world network video surveillance equipment sales overtake analogue video

surveillance equipment sales. Of course we have heard such predictions before and the date does keep edging on, but the answer to the earlier question is definitely sooner rather than later. The arrival of IP-technology has brought its own questions, and simultaneously changed the shape of the market place. The development of IP has allowed different combinations of traditionally separate systems to communicate via the network to present new opportunities for those looking to offer a complete service for their customers. It has opened up the worlds of security, entertainment, retail, transport, building management and more to installers of all specialities. Now is the time to develop and diversify by looking at new areas of potential and to talk to companies who have the expertise and product ranges to support you.

Now is the time to develop and diversify by looking at new areas of potential and to talk to companies who have the expertise and product ranges to support you


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INTEGRATION IN THE RETAIL SECTOR In retail environments today, the use of integrated solutions can bring many benefits to the end user.

urrently, many of the individual components of a system are run separately with little or no interconnection between them quite often because they are installed from a variety of different companies with no common plan. There is no reason that an integrator fitting one of these systems cannot expand their repertoire to include the other disciplines. The most obvious modern component of a retail solution would be the EPOS or Electronic Point Of Sale system. This system takes the place of the older cost based till systems meaning you can put in more information about what you are selling and use it in more ways such as stock tracking and sale analysis. An EPOS till will typically nowadays have a touch interface meaning when coupled with a well-designed software interface use is simple. Finding products can be done through categories and be a quick simple process intuitive for any operator. Another method of input which we have all seen is barcode scanning which makes this even easier and has become a very popular method of date entry to the point that it is a must have item on most companies EPOS systems. With the progress of technology some EPOS software platforms have even gone Cloud-based, meaning that whilst still keeping your familiar hardware such as Toshiba’s well known EPOS terminals you can interrogate the data much more easily and use modern algorithms to look for possible fraudulent activity. All of this is, of course, fantastic. However, a till on its own will not give you all the information and proof you might need when trying to reduce shrinkage in a business


through staff issues, fraud or theft. This is where a surveillance system comes into the equation. Security installers will be well versed in the design and install of these systems as they are often installed into a retail solution but rarely tied into the EPOS system. This means that it is difficult and time consuming to search for small incidents related to purchases, mainly because the system design for surveillance solutions in retail is often one based around staff safety or capturing major theft and is not tied to the EPOS activity. When integrated to the EPOS solution you can quickly and efficiently lookup particular transactions and playback the surveillance footage for those transactions. If this is coupled with algorithms on your EPOS software from the modern software packages this makes looking and proving fraudulent activity much simpler. Now that you have two systems in place, the Network-based nature of a modern system means that your surveillance cameras don’t have to be used for just one purpose but can be used simultaneously for staff safety, fraudulent activity detection, theft deterrent and used intelligently with modern video analytics. The data stream from one camera can be sent to multiple systems without affecting the quality of the images you receive and by using the IT infrastructure you can even re-locate cameras throughout your system to deal with different times of the year and store layouts without massive re-cabling typical in traditional surveillance systems. Taking video analytics for example you can take a copy of the video stream from your camera

The most obvious modern component of a retail solution would be the EPOS or Electronic Point Of Sale system. This system takes the place of the older cost based till systems 4

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and analyse that data in real time. One possible form is facial analytics which falls into either analysis or recognition. These can be used for a number of different things which can benefit a retailer and allow them to work smarter in the currently difficult market. At its simplest systems like biomarketing can detect sex and age group which can be used for profiling the customers you have coming through the door at different times of day and stocking your store accordingly. This could also be used to monitor the effects that changes make such as new window displays or changes to signage not just in general but even into a section of the store. Taken all the way to the top end you could even have the system individually recognise specific people such as top spenders or VIP’s and alert staff to their presence in the store so that they can be handled appropriately. Another use of analytics is for use with digital signage which in a retail environment has become a fundamental component for many stores. This form of signage has some major advantages over traditional printed media in so far as it is quicker to change and can be more immediately relevant to the audience. If this is coupled with systems such as the biomarketing analytic systems mentioned above you can even display immediately relevant advertisement to the people looking at the display based on identity / sex / Age group. This level of inter system integration makes much greater use of the spend the company puts forward and allows greater control and analysis of the company’s return on Investment which is an essential part of any retail opportunity. Time has to be the biggest thing not to waste in the modern society therefore one major issue for modern retailers is data handling. This is especially true for multiple store situations where area managers can waste vast amounts of time driving between locations. Time spent going to sites and reviewing EPOS date, surveillance footage or making sure merchandising has been done in the correct way is not always possible or efficient. Because of this it has become increasingly popular to review data remotely however this has its own overhead of IT resource to manage the inter store connections. So cloud based solutions are ideal as the end devices manage the secure connection and the manager simply logs into a cloud based interface. This currently works for many different systems such as a range of EPOS software’s, Surveillance systems like NLSS and digital signage solutions such as signage live all interact with the cloud meaning data is both secure and easily available without visiting site. This level of accountability means it is far easier to manage a retail solution than ever before.

An EPOS till will typically have a touch interface meaning, when coupled with a well-designed software interface, use is simple. Finding products can be done through categories and be a quick simple process intuitive for any operator


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CONVERGING AV AND SECURITY MARKETS GIVES MIDWICH SECURITY THE EDGE After recognising the convergence of AV and security technologies, Midwich Security has tasked itself with increasing new business opportunities for its customers with a wealth of refreshing new solutions and services. eing part of the Midwich Group – a £200m company with over 30 years’ trading experience – opens up exciting new horizons to customers of Midwich Security, with the vast range of latest technology harmonising perfectly with today’s security products to bring a comprehensive, high-tech, security solution. Mark Thomas, Director of Midwich’s Security division, is a strong believer in the synergy between today’s AV technology and the security market. He says: “Having the backing of Europe’s premier AV distributor gives us a clear advantage in the market – an advantage we are keen to pass on to the benefit of our customers.” “As well as exclusive supply deals on market leading technology, we offer a single-source solution on a variety of products that simply cannot be matched. That, together with our


“As well as exclusive supply deals on market leading technology, we offer a single-source solution on a variety of products that simply cannot be matched”


wealth of additional services, is what sets us apart in today’s security channel.” “We can provide anything installers could wish for, from a single camera to a complete videowall install using the latest touchscreen interface and IP technology.” A prime example of the Midwich Security difference is the ability to supply large-format displays. Not only can these be requested as part of any order, but they are supplied with a three-year, on-site warranty – providing total peace of mind. To compliment these displays in videowall applications, Midwich Security is proud to be the sole UK supplier of the latest, state-of-the-art Dexon video management system. With the proven power to manage and switch video on a 46-screen videowall, the Dexon is the ideal solution for monitoring large, multi-camera sites. Ordered through Midwich Security, Dexon distribution and installation comes with the full support of True Colours – Midwich’s technical and high-end system specialists who have recently been involved in key projects for the Ministry of Defence, as well as Transport for London and London Underground. With the Midwich Group composing of nine companies specialising in different aspects of AV, electronics and audio, Midwich Security can call upon unparalleled resources to satisfy any requirement.

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Another of the group’s divisions - leading audio supply specialist RW Salt - are on-hand to lend their expertise to security projects, supplying Bosch Audio and TOA equipment to compliment any system. As well as a full range of speakers, evac system products and PA systems, installers can also make Midwich Security a single source for amplifiers, cables and connectivity. Plus, of course, comprehensive advice from RW Salt experts – renowned for being leaders in their field. With all major manufacturers and latest technology covered, Midwich Security is wholly confident in providing a future proof system. The recent partnership with award-winning American company AMX is an excellent representation of latest technology making things simpler with their cutting edge hardware and software solutions. Mark Thomas adds: “As installations become ever more complex, we need to provide control solutions that are simple to operate, yet capable of handling extremely difficult tasks. AMX products achieve this and more. “AMX products can be found in some of the world’s best hotels, conference rooms, homes, classrooms, entertainment venues and broadcast facilities but are equally at home controlling security monitors or any videowall.” Another string to the Midwich Security bow is the recent addition of access control manufacturer TDSi. TDSi manufactures the full spectrum in access control solutions – from entry level door systems to number plate recognition systems that can automatically log you into your computer on arrival into the company car park. Getting the right solution for you and your customers is where Midwich Security leaves nothing to chance, with experts at every stage to ensure total satisfaction. Even before any product is mentioned, the attention to detail and dedicated service eliminates mistakes and saves time. Midwich Security’s technical sales manager Carl Hayesmore provides more detail: “Midwich Security can provide on-site surveys for a full IP surveillance system including network infrastructure. Such is the thoroughness of these surveys that they can be used later to aid in the pre-build of any solution.” “Our pre-build configuration service is designed to speed up installations and to ensure a full working solution. We are able to have equipment shipped to our Crowthorne facility to be pre-built prior to any installation date. “In this service we will connect the equipment, set IP addresses, program the required system settings and then label and re-box everything ready to be sent to site. Once installed, we can

come to site and help with the final on-site commissioning. The pre-build service is available on any projects where peace of mind is required from small network requirements projects to large, big budget projects.” Midwich Security’s broad span of services is certainly not solely geared towards the larger orders. Indeed their advice and knowledge is proving invaluable for smaller system builds. The team have perfected the art of migration from analogue systems to full IP compatibility and are happy to assist in any way to ensure installers get the correct system and service for a seamless, hassle-free transition. Wireless and Mesh systems can provide coverage up to 60km, along with the ability to support any device – from security systems to mobile devices such as tablets and smartphones. Mark Thomas continues: “The scope for wireless networks is vast and benefits both commercial and consumer sectors. Commercially, a wireless system gives businesses the freedom to physically move departments without the need for costly rewires and re-routing of cables and servers, while at home it provides a totally secure home network to be enjoyed by all the family, on any device.” “We have a team here at Midwich that are specialists in the true meaning of the word. As well as comprehensive knowledge, they give our resellers the time and dedication they need, advising on complimentary marketing, datafeeds to seamlessly populate websites and bespoke quoting.” “This personal service, along with the backing and benefits of being part of a market leading distributor, put Midwich Security in a prime position to support your business ambitions with new opportunities.”

“We have a team here at Midwich that are specialists in the true meaning of the word. As well as comprehensive knowledge, they give our resellers the time and dedication they need”


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POTENTIAL AREAS FOR EXPANSION he IT infrastructure within the hospital and healthcare environments has had a large amount of investment over the years and can now be utilised for a massive number of different technologies whilst still retaining system security. Typically, your physical security system is put in place on these systems and, whilst no doubt an important part of the system, it operates on a standalone basis used specifically for security purposes. This in today’s healthcare environment is a limiting factor and the budget with which to pay for the system falls on the shoulders of one department. By expanding the flexibility of the system this increases the number of departments who can chip in and increase the chance of the project going ahead. In line with this many foreword thinking installers in IT, AV and security marketplaces are looking at expanding their repertoire of solution offerings through to the disciplines they are not currently active in. Traditional supply of each of these disciplines has been through their own distinct supply channel making the integrators job much harder in using systems for more than one thing. However, forward thinking specialist distributors offer integrators the ability to cross the discipline barrier and get support and advice across a number of different product sectors. Mark Thomas, Director at the security division of Midwich, states: “We are ideally placed to help service the customer needs for those that want to expand their product offering beyond their traditional core business, thus increasing their revenue opportunities and maximising their business potential” Those that are willing to both embrace IP and move outside of the closed system mentality of a traditional security system can embrace a range of technology to move the system they are proposing into a new era of design and functionality. Simple changes like integrating surveillance cameras into digital signage within a doctor’s waiting room in order to allow parents to keep an eye on children who are playing in the play area whilst displaying waiting times and announcing appointments can make the system stretch that little bit further and make the customer happier, whilst at the same time making the system run


Here we look at the business opportunities for installers in the health and education sectors

“Simple changes like integrating surveillance cameras into digital signage within a doctor’s waiting room in order to allow parents to keep an eye on children who are playing in the play area whilst displaying waiting times” 8

more smoothly reducing delays. Going outside of the surveillance box but sticking with camera systems video conferencing is not a big step change in design philosophy from a traditional IP Surveillance solution. With modern systems this can allow increased options for the healthcare industry to allow remote consultations between colleagues or patients to take place remotely where the VC could even be used to display microscope views or other data which is very difficult to talk about with still imagery. Going back to a more traditional security focus we can expand on this with the use of systems like Facial analytics. From a pharmacies point of view this can help protect the dispenser from known offenders of prescription forgery by flagging up when already recognised suspects are at the counter even to new staff. When linked with control systems such as AMX you can automate processes around the building easily and control many things from one place such as reception. For example you could have the receptionist able to control not only what is on the TV and what audio is playing but also control other systems such as the lighting, how the blinds are positioned, door control through the IP based access control system with the list going on as far as the imagination can think. Technology open to integrators today means they can supply all of that and more going as far as to provide systems to operate on the network which can be used by either residents of a hospital such as IPTV system for residential patients though to supplying the systems the hospital use to operate their dispensary and back room processes and labs such as print solutions for prescriptions, blood bags or patient tagging. Modern healthcare procedures mean that in some environments you need to take into account all sorts of factors often overlooked from a security perspective, not least are the germs present. Something offered from the AV world which can easily be included into a surveillance system is medical displays and projection which are designed specifically for medical environments. With this type of technology in hand the security system can be integrated into a much bigger system than ever before possible the key thing being to utilise the relationship first gained with the client.

Education Education offers the savvy integrator a wealth of

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opportunities to expand on their offering into other markets whilst leveraging the IP communication knowledge they have had to learn for products now being used in the security marketplace. We are all aware of the amount of surveillance and access control that are fitted nowadays into the education sector and this will not reduce anytime soon. The failing to date though is this is being designed and fit as a standalone system when in fact the opportunities could be expanded to much wider reaches giving the integrator opportunity for many more upsell opportunities and giving the customer a more complete system. Starting with surveillance a typical system would have each camera being recorded and except in a few scenarios would only probably be reviewed on incident or in the background in an office somewhere. With current IP based systems the flexibility of the system increases and now the same camera can be used for both the traditional purpose and also used for a greater variety of other tasks. Some examples could be: Digital signage – Where in the past you would have a monitor being used solely for displaying people entering the school / college to prove they are on camera that same monitor if run as a digital signage opportunity could be setup so that it is also displaying the latest information such as today’s schedule. This could be expanded to include more opportunities around the schools where information may need to be displayed. Lecture capture systems – Rather than fit a separate lecture capture system, as is being used more frequently in a lot of modern institutions, you can re-use the camera system and drive the video feed through to the capture and distribution system, this reduces the overall cost of the system for the client. Data analysis - through the use of video analytic systems you can add a wealth of potential to a system. This could be used for any number of tasks from alerting to people in restricted areas through to facial recognition systems being used to alert for unregistered people entering a school. Once through the door of supplying audio visual equipment into a school through integrated disciplines as above the floodgates are then open for related systems which can also operate on the same IT infrastructure as used by the surveillance and access systems, such as: Interactive whiteboards – These are a massive thing within the school environment and take schools away from whiteboards and bring them into the 21st century. With an interactive whiteboard in place digital content such as presentations, live video feeds from the surveillance system or any other content can be easily displayed Audio PA systems – Schools are heavy users of audio systems whether for building evacuation or

simply for announcing to students new things happening or things to be aware of. It is often overlooked within the security industry but is probably the easiest cross sell of them all as it can even be sold as a security system IPTV systems – this type of system moves the student / college radio stations into the IP video realm with video attached. Modern systems are able to utilise broadcast quality cameras to allow the campus to generate their own internal TV stations as well as “broadcast” items and content around the school/college. In College dormitories this would even allow transmission of true TV channels. Wireless printing solutions – These can simplify the whole process of printing in an education environment and also tracking the quantity of printing allowed to individuals. This can be integrated with the same access control cards used for secure entry into the building making an efficient saving for the school. If we were to then look at the process of gaining entry to the premises this could be further enhanced by linking the access control system used into the IT systems active directory. You could have a situation whereby when a student swipes in for access to the school it could be used to both register their attendance which is essential for safety systems such as fire registers but also to unlock their account on the IT system. By locking the logins to the IT system for students not present it can stop unauthorised access of accounts and ensure student’s data is safe. One of the challenges for education establishments is the turnover of students, with an essential component of the system being the ability able to issue new cards to students every year. By the use of robust card printing solutions from vendors such as Zebra you can quickly and simply issue large quantities of cards with images loaded on for identification. With all of these systems operating on the IT infrastructure this opens the potential to get involved with the supply of not only the end points or devices to be used but the actual infrastructure that the system is to be run on, whether that be wireless or wired.

Schools are heavy users of audio systems whether for building evacuation or simply for announcing to students new things happening or things to be aware of


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ALTOGETHER NOW hen it comes to integrated security solutions, today’s installers are having to contend with a phenomenal array of systems and providers in their quest to deliver a solution for their customers. Along the way they need to seriously consider whether the best route is to deal directly with one large multi-national vendor or, instead, to turn to a number of specialist providers who can bring the pieces of the puzzle together. Of course at a practical level, whichever path is chosen it is all about whether specific elements, such as an access control or alarm system, are actually going to work together in a seamless way. For large scale projects, like office complexes, airports, hospitals or manufacturing plants, installers may be tempted to specify one major supplier for the bulk of the security system elements. Often there is a belief that this is the best way to tap into the expertise necessary to combine disparate systems in a coherent, risk-free, way. If things do go wrong the thinking goes that at least there is only one person to seek out for remedial action. However, from the outset, it needs to be appreciated that there can be a downside to literally putting all of your eggs in one basket. The reality of taking a ‘one provider fits all’ approach and working with a ‘generalist’, may be that, although on the surface everything operates together, by virtue of the security systems’ common origins, a performance gap can be left that could otherwise have been bridged. By limiting the options, each security integration element is, in reality, going to be less likely to represent the most innovative, or user friendly, solution that could be delivered. Obtaining a proper understanding of a customer’s needs must be top of the agenda for all parties involved in the security system integration process, including, critically, installers. From a Harmony Alliance perspective, we feel that it is time for a re-think on how security integration is conducted by focusing on a way of combining the benefits of a ‘one-stop-shop’ with specialist providers’ expertise whilst also ensuring, crucially, that the process is solutions-driven. Consequently, companies who may not be the biggest players in the marketplace overall but who lead their own respective fields - whether that be intruder alarms, access control, detection at the perimeter or security system power supplies – should be given a much greater role at the project level. The reality is that when they coordinate their efforts this knowledge can prove invaluable in helping installers, and end users, to unlock a solution that is fit-for-purpose. Considering the Harmony Alliance, for example, our initiative, launched at the recent Global Security


Clym Brown, spokesperson for the Harmony Alliance, looks at the subject of joined up thinking for security integration


Summit, is all about bringing specialist like-minded providers together – with complementary capabilities - who can offer a new perspective on major projects beyond that offered by traditional players. We believe that, moving forward, it makes sense for the market to focus on ‘best of breed’ security integration coupled with the reassurance that each part of the system has the potential to work together. Crucially, with the Alliance, at the project level, we are not looking to offer products without first appreciating the real requirements on the ground. In some respects the new Alliance we have created, which features five UK-headquartered electronic security manufacturers - specifically Elmdene International Limited, GJD, ALT, Texecom and TDSi - formalises already existing links where products from several companies have commonly been specified together. A good example of this is the fact that in recent years there has been a requirement from customers using Texecom’s intruder alarm products to be able to integrate these with TDSi’s access control systems. Ultimately, this led to an announcement earlier in the year regarding compatibility by the two companies. We believe the Harmony Alliance very much reflects the demand for new thinking on the ground. The rolling out of this initiative is designed to deliver the sort of product breadth, and reach, necessary to compete head-on with the established competitors in the marketplace across a broad spectrum of security applications. It is all about opening up choice in the marketplace. No longer do installers always want to be tied-in with a traditional player to achieve the seamless, and wide ranging, integration they are looking for. If we consider an airport in this context, where there is a need to secure key areas and assist passenger movement, the combined expertise of specialist providers can be wide ranging. It is perfectly possible in this way to encompass: access control readers and controllers, intruder alarms and wireless products, external movement detectors - to provide an early warning of potential dangers - and highly efficient and reliable power supplies to meet the demands of security-critical components. So the message for those installers with a major project in mind, and looking to bring together multiple security elements, is that today there are many more options out there in terms of who you can work with, and how the right solution for your client’s needs can be delivered. Certainly, we feel that the Harmony Alliance is indicative of the way that security integration is moving, particularly, given the level of knowledge needed to keep up with the advances in any one specific area. By combining key product specialists under one umbrella in initiatives like this there is now the depth and range in place to help ensure that the solution which is being proposed is actually fit-forpurpose.

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Who we are A group of UK-based, world-class electronic security manufacturers have united to create something never seen before - an alliance that brings together best-in-breed specialists collaborating to offer customers LQQRYDWLYH VHFXULW\ VROXWLRQV DQG LQWHJUDWLRQ WHFKQRORJ\ ZLWKRXW VDFUL¿FLQJ IUHHGRP RI FKRLFH DQG IRUFLQJ compromise. Through cooperative product developments, support and distribution partnerships and an open-arms approach to support, they are working to improve the customer experience for installers and end users around the world.

Collaborate – Innovate – Protect Harmony alliance members are experts in their specialty. The alliance brings them together to develop unique solutions for customers, making each individual part of the security system work more effectively with each other part. They work with integrators to help customers solve problems, and ultimately, protect the lives, livelihoods and properties of our end-users.



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A large majority of security installers are familiar with the workings of a command and control centre – whether it’s a large or small project, most installations needs some scale of monitoring to display what the cameras are seeing. t is here that a whole world of possibilities opens up to installers. For some considerable time now, videowalls have established themselves as the display medium in average to large command and control centres. Indeed, with technology progressing and hardware costs falling, even the smallest project can make use of the videowall phenomenon. The big question (perhaps not worth a million dollars but certainly highly lucrative) is; why installers should limit their skills and the latest technology to security environments? Videowalls are fast becoming commonplace in retail, healthcare, universities as well as corporate environments. Today’s technology is designed to work across a myriad of markets and security installers’ expertise can also cross over to

I “The big question (perhaps not worth a million dollars but certainly highly lucrative) is; why installers should limit their skills and the latest technology to security environments?” 12

unlock potential new revenue streams. Today’s distributors are fully aware of how current customers can further their business by utilising their skills across various vertical markets and have been proactive in promoting the convergence message. Mark Thomas, director at Midwich Security, has been instrumental in driving the convergence message with the IP /AV crossover and has helped many of its customers bring their skills to lucrative new areas: “Today’s security installers have many strings to their bow – and these are skills that can be applied in a wide variety of markets. Being a specialist distributor, one of our core aims is to ensure our customers are successful in their business and, in the case of Midwich Security, we have numerous services and training facilities to ensure they are fully equipped for whatever technology the future brings.” Midwich have been distributing the AV for decades, allowing their security division unparalleled access to leading brands and the latest technology. By opening up to the convergence ethos, the world of command and control can unlock revenue that perhaps is being missed by you, the installer, or even worse, possibly going to a competitor. The list of possibilities is growing almost as fast as the technology progresses, with enormous scope for additional business. By working with your distributor, you can utilise the following offerings across a myriad of markets.

Seamless display of video, access control and data • Display multiple forms of input through a single source videowall processor • View multiple feeds on the videowall, giving complete flexibility of display of content

Management of legacy systems • Up-scale of legacy system video images for display on videowalls • Full compatibility with direct analogue inputs • Integrate multiple site feeds for monitoring stations

Virtual spot monitoring • Create a virtual spot monitor on main videowall or via desktop monitors

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• Display a number of sources including PCs, HDMI, cameras, network or even IPTV media

Single point integration • Bring together feeds from alarms, access control, CCTV, IPTV, mapping and direct internal feeds • Direct communication with existing security systems, allowing display changes on alerts and notifications

Flexibility on display • Up to 16 independent outlets, allowing up to 48 simultaneous displays • From 15” desktop monitors up to 156” plasma displays • 180 degree curved edge projection solutions Knowledge, as the saying goes, is power and keeping abreast of the latest developments will give you and your business the edge. Keeping up to speed is paramount and there are numerous training courses and seminars available to ensure the latest technology does not pass you by. Security Product Manager at Midwich, Carl Hayesmore, explained: “We’ve designed a range of day courses focusing on IP networking and surveillance, the purpose of which is to ensure our customers and end users move along with the latest developments. “Basics of IP Networking is one of our training offerings that really does highlight the convergence message. Suitable for all network based services, including IP video surveillance, AV, print, pro-audio and access control.

“Whenever new technology comes to the channel Midwich Security and our sister company, True Colours, will make use of our training facility at Crowthorne, Berkshire, to ensure our customers are equipped with all the necessary knowledge. We also have a range of services available to help our customers deliver the right solution including site surveys, help prior to build, commissioning and product demonstrations.”

“Today’s technology is designed to work across a myriad of markets and security installers’ expertise can also cross over to unlock potential new revenue streams.”

Taking the greener route Every industry is acutely aware of the environmental responsibilities and the security and surveillance world is certainly no different. Midwich Security are one such company that are mindful of green credentials in the security channel, with IP transmission methods being just one technology that brings a much-welcomed reduction in energy costs. Mark Thomas, Midwich Security Director, says: “We know that within all major corporations and organisations that total cost of ownership has become a key factor when buying systems that use energy to function. In the electronic security industry, changes have now made it possible to make energy conservation a design criteria.” He adds: “Using IP transmission methods enables the power consumption for, say, a CCTV camera, to be reduced as the PoE power over Ethernet means the devices operate on less power. Furthermore, manufacturers have increased the performance of their cameras in low light conditions which, in turn, reduces the use of third party lighting necessary for these devices to operate at night. “Identifying that the TCO credentials have been considered in the design process could be seen as a major selling point. Certainly our customers welcome the use of energy efficient equipment and we, in turn, get great peace of mind in providing it.” 13

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INTELLIGENT DYNAMIC NOISE REDUCTION (IDNR) TECHNOLOGY Innovative technologies found in Bosch HD and Megapixel IP cameras can effectively reduce network bandwidth requirements and subsequent storage costs, while maintaining high quality and detailed images.

Megapixel cameras deliver ultra-detailed images with more useful information – but this comes at a cost. The volume of data required to transport and store these images has risen significantly. The bandwidth demands that this places on the network infrastructure and the increase in required storage capacity adds significantly to total IP system costs. Disk space is one of the most expensive components of IP systems. Higher storage costs can ultimately cost you the difference of winning the next large project. The best place to reduce these costs is at the source – in the camera. And this is where Bosch takes a multi-pronged approach to reducing the quantity of data while retaining high quality of image: • Content-based Imaging Technology (CBIT) to reduce noise • Region prioritization to target important information • Optimized encoder efficiency to increase compression ratios The combination of these technologies has a significant impact on the bit rate/quality ratio which is directly proportional to storage and network costs.

The key to noise reduction Noise is a random pattern of pixels visible in the image. Some degree of noise is always present in any electronic device that transmits or receives a signal. Image noise is an undesirable by-product of image capture and the most detrimental factor in clogging the encoding process which leads directly to exaggerated bit rates for a given image.

Intelligent Dynamic Noise Reduction (iDNR) Classic noise reduction can take two forms. Spatial noise reduction averages the pixels within a frame to reduce noise. Temporal noise reduction involves averaging pixels over several frames to cancel out noise artifacts. Intelligent Dynamic Noise Reduction (iDNR) is a new approach that uses a combination of these two methods and dynamically adjusts them based upon light levels and the CBIT analysis of moving objects in the scene. Temporal noise reduction is very effective for static images but can cause problems when there is motion in the image. If temporal noise reduction is applied to moving objects, ghosting may be visible in the image where objects are blurred or repeated. CBIT analysis identifies those frames in which there is movement and passes this information back to the DSP which then adapts the temporal noise reduction for these frames. iDNR uses three factors to control spatial and temporal noise reduction: • CBIT movement analysis • Scene light level • User-set levels By combining these processes, iDNR optimizes bandwidth by dynamically tuning the degree of noise reduction based upon an analysis of important objects moving through the camera’s field of view. When the scene is quiet or no motion is present, bandwidth is minimized. When an important object is detected, bandwidth increases to capture maximum details. iDNR’s advanced algorithm can reduce bit rates and storage requirements by up to 50 percent in certain scenes without reducing video quality. 14

Megapixel cameras are more susceptible to noise as the pixels on the sensor are smaller and are not able to collect as much light. More amplification is required which introduces noise. Low-light scenes also contribute to an increase in noise levels. A first in the security industry, Bosch introduces a new technology for controlling the image processing. Content-based Imaging Technology (CBIT) is an intelligent scene analysis system that examines the actual content of the video image and provides feedback to the digital signal processor (DSP) to re-tune the image processing. Bosch is the only security camera manufacturer with full control over image processing with intelligent video analysis (IVA) and Motion+. With this ground-breaking platform CBIT enables the sensors, the image processing and IVA to work as one module. CBIT radically improves the image quality in many areas but also has considerable impact when used to reduce noise.

Turning iDNR into real savings The savings that can be achieved with iDNR are easy to calculate. In our tests, bit rate reduction showed savings of up to 58 percent in one example. This can be directly correlated to savings realized in storage costs. So, in essence, if a video storage device costs 8.000 you may possibly only need to spend 3360 for the same amount of image detail being stored. Bosch has engineered the ability to tune the image pipeline based on scene content. As a result of this, we are able to implement Intelligent Dynamic Noise Reduction (iDNR) which can reduce noise in an image based on motion and light levels. iDNR generally delivers up to 50 percent bit rate reduction over standard VBR in scenes without motion. Combined with the full range of CBIT features, this means an overall reduction of up to 30 percent for your surveillance system – this means a dramatic reduction in required storage space, power and cooling which enables you protect your assets, your budget, and the environment. Remember, it is always possible to reduce bit rate - but this normally affects image quality adversely. The key benefit of iDNR and region prioritization is that you get significantly lower bandwidth without loss of image quality. Bosch cameras provide the most usable image possible by optimizing the detail-to-bandwidth ratio. This equates to considerable savings on storage costs without jeopardizing image quality! Ultimately, the Megapixel camera that provides the highest quality video with the lowest bandwidth and storage requirements will be the most desirable choice for the customer.

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Star performers in low-light conditions

Be wise and choose the most light-sensitive HD cameras on the market. The new DINION starlight HD 720P and FLEXIDOME starlight HD 720p RD/VR are the next real breakthrough in HD security. In poor light these amazing HD cameras deliver a clear color image where others show only black and white. And in extreme low-light they deliver a black and white image where others show no image at all! Add the Bosch Video Security app and overcome the bandwidth barrier so you can view HD images from anywhere. See video security in a new light at

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AMX puts the infrastructure in to John Laing to improve communications and management capabilities stablished in 1848, John Laing is a specialist investor, manager and operator of public sector infrastructure assets. The company manages a project portfolio of privately-financed infrastructure schemes for the public sector which includes the Intercity Express Programme and the Second Severn Crossing, as well as transport, health, renewable energy and special purpose government facilities in the UK and overseas. With so many consortium-led projects to manage, a strong partnership and communications ethos is integral to the successful delivery of its business strategy. When, in 2012, the company moved into its new No. 1 Kingsway headquarters, it took the opportunity to review and optimise its telecommunications delivery. To lay down the required technological infrastructure, the company turned to AMX and a unified control and automation solution. Occupying a prominent central London location, No.1 Kingsway has been completely rebuilt behind its original 1920s façade. From this landmark address, John Laing oversees the activities of no fewer than 73 national and six international offices. Realising that, in today’s global marketplace, a robust videoconferencing system is an increasingly valuable commodity, John Laing set the


“When we moved into our new headquarters building in July 2012, we had an opportunity to review how we facilitated conferencing. Our primary business objective was that the technologies should be user-friendly and readily adopted.” 16

installer the task of delivering the sort of point-topoint and multipoint telecommunications system that comes as close as possible to replicating a real meeting; whilst avoiding the user-experience problems that had plagued it in the past. Dylan Jones, IT Director, John Laing said: “We used to have a problem with adoption. Staff had been fearful of the technology at their disposal and, as a result, our conferencing facilities were largely ignored. When we moved into our new headquarters building in July 2012, we had an opportunity to review how we facilitated conferencing. Our primary business objective was that the technologies should be user-friendly and readily adopted. Put simply, it had to be easy.” By harnessing the simplicity of touchscreen control and the reliability of AMX, a true ‘visual collaboration’ experience has been delivered. Tabletop 10” Modero X Series touchpanels located in each of the eight meeting rooms allow participants to enjoy a greatly simplified user

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experience, as well as the ability to manage their own in-room environment. With their projected capacitive multi-touch display, these intuitive interfaces provide fingertip control of conferencing facilities to maximise the communication experience. A range of preconfigured settings ensure that the system is optimised for ease of use, with presets that trigger a series of orchestrated events. At the press of a button, the PolyCom VC system, cameras and screens automatically activate, ensuring that those wanting to use this platform can do so easily and efficiently. The sleek, low profile design of the Modero X Series touchpanels also serves to aid collaboration by minimising the possibility of the interface obstructing the user’s view across the boardroom table. Additionally, the AMX application for iPad transforms John Laing’s tablet devices into viable secondary control interfaces by affording them real-time, touch control of automation functions. Outside each of these high-specification meeting rooms, flush-mounted 7” Modero X Series touchpanels provide an intuitive room scheduling interface, allowing John Laing staff to book and manage shared rooms and other corporate resources. Seamless integration between AMX’s Resource Management Suite (RMS) and Microsoft Exchange not only improves efficiency by streamlining the scheduling process, but also increases the utilisation of corporate

assets, eliminates double bookings and improves productivity throughout the entire organisation. The RMS solution also provides IT-like remote management over John Laing’s AV assets and building systems. Real-time monitoring and problem notifications allow resources and equipment to be maintained proactively, with automatic and routine checks being made to the system’s status. Dylan Jones and his team are able to remotely monitor and diagnose equipment problems, improve uptime and reduce energy usage and carbon footprint; all from a single interface or web browser, no matter where they are in the building. AMX’s Enova DGX, the modular digital media switcher with a built-in central controller, provides the backbone behind this automation solution. Using the power of the HDCP-solving Enova DGX 32, together with products from AMX’s range of DXLink transmitters and receivers, the installer has been able to effectively resolve AV issues for digital video distribution while enabling John Laing’s connected devices to be centrally monitored, managed and controlled over its IT infrastructure. Centrally-locating the DGX units in the onsite server room has negated the need for bulky credenzas in the meeting rooms themselves, while ensuring that engineers don’t need to access the rooms for support or maintenance. An AMX NetLinx 3100 controller provides additional processing capability for the Polycom, lighting, RMS and BMS systems. So, with its high specification VC and AV systems, Modero X Series touchpanel technology and central NetLinx backbone, John Laing’s No 1 Kingsway headquarters is certainly a worthy home for the company and, thanks to the installation, the infrastructure specialist is now able to harness AMX’s management and communication capabilities to enhance and support its own.

“One touch of the AMX panel and the camera and screen are turned on and the VC system initialised, presenting the dial pad ready for the conference call to take place. All of the VC and AV functions are displayed in a graphical way that makes it so simple to use – people just get it.”


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Video surveillance management software maximises benefit of ground breaking technology

Samsung Security Manager (SSM) is a license-free video surveillance management software platform designed to enable Samsung Techwin’s customers to gain maximum benefit from their investment in the company’s network cameras, encoders, DVRs and NVRs.


“The development of our IP network range is now at a stage where it can offer customers a one-stop solution for IP network based security solutions,” said Tim Biddulph, IP Product Manager for Samsung Techwin Europe Ltd. “With this is mind it is obviously important that the functionality of our video surveillance management software makes it possible for customers to take full advantage of the ground breaking technology which we have built into our network cameras and recording solutions.” The client-server architecture of SSM provides for up to 1,152 network devices installed across any number of buildings or sites, to be monitored and controlled simultaneously by up to 20 authorised users from anywhere on a network. Its graphical user interface also makes it very easy to register new devices, whilst the software support ‘health checks’ and allows for automatic upgrade of any Samsung device on the network. One of the keys features of SSM is its intuitive graphical user interface which allows an operator to choose a display configuration which best matches the number of cameras they need to monitor at any one time. Each configuration, which can include various split screen options in 4:3 or 16:9 display format, can be named and

saved for future use. Building or site maps can be imported which can be overlaid with icons representing the locations of installed cameras. The icons can be set up to pop-up if there is a related alarm event, allowing an operator to quickly select and monitor live images from the camera which is nearest to the incident, whilst at the same time having the option to retrieve recorded video of what may have occurred before the alarm was triggered. A real-time event viewer provides an event log which can include a single channel preview as well as comments entered by an operator. The event log, which can be sorted by camera number or event type, can be exported in Excel/PDF format to be used if necessary as evidence. Smart Security Samsung’s philosophy of delivering Smart Security is reflected in a product portfolio which provides customers with the flexibility to choose the best solution for the job in hand. Whilst Samsung is able to be a single source for an endto-end IP network based video surveillance system, it is recognised that users will want to achieve the full benefit from their investment in a security system. This means providing customers with the option for Samsung products to be controlled and monitored alongside equipment produced by other manufacturers. With this in mind, Samsung has successfully accelerated its programme to integrate its cameras, DVRs and NVRs with ‘open’ video management software offered by leading independent software development companies and designed to facilitate the integration of equipment and systems from different manufacturers. Working closely with VMS companies is in fact very much part of the Samsung Smart Security philosophy which is primarily about making it easy for customers who are looking for a gradual transition from an existing analogue system to a full IP network based surveillance solution. The functionality of the software available from the various VMS companies will not of course be identical but, regardless of which platform customers choose, they can expect to be able to have a high degree of control of cameras and recording devices from various manufacturers, as well as the flexibility to integrate, for example, video analytics, access control systems and mobile devices. Samsung advise all customers to seek advice from their suppliers on what is achievable before making a decision as to which VMS they should work with.

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EVERTON FC UPGRADES SURVEILLANCE SYSTEM The Goodison Park Stadium in Liverpool, has modernised its video security system with the multifocal sensor system Panomera from Dallmeier. Stadium Manager Alan Bowen talks us through the installation pened in 1892, the Goodison Park in Liverpool was the first major football stadium built in England. “The Grand Old Lady”, as the stadium is also called, is the first British stadium with double-decker stands on all four sides and the first stadium with a massive three-tiered Main Stand. Home to the Everton F.C., the current seating capacity of the ground is more than 40,000. We spoke to Alan Bowen, Stadium Manager at Goodison Park, about the installation and the benefits of upgrading the system. Alan, why did you opt for a modernisation of the existing CCTV system? Due to the age of the infrastructure in place since the late 1980’s, and change in spectators’ behaviour, we at Everton concluded that a complete modernisation of the CCTV system was necessary. The original system was installed at a time when Hooliganism was at its highest peak in UK football. The CCTV system worked at the time and was a major factor in allowing ourselves and the police to deal with the problem. However, although the levels of Hooliganism have greatly diminished now in UK football, other issues such as missile throwing, lighting of flares etc., have become the norm rather than the exception. The existing CCTV system was not effective in giving us the detailed information on both live and playback, of image quality and frame rate that we required to cope with these new issues. I would state at this point quality of the recordings is as important as the quality of the live images


“Quality of the recordings is as important as the quality of the live images for us, along with easy use of the front end GUI, and the ability to quickly and easily retrieve and burn off images” 20

for us, along with easy use of the front end GUI, and the ability to quickly and easily retrieve and burn off images for both Club and Police to identify the offenders and indeed clarify situations around incidents. We now required a system that was designed to give complete coverage of seating areas in the Stadium Bowl which also would give us the above. In the 2011-2012 home Derby against Liverpool we did have missile throwing incidents which the existing CCTV system could not capture. We at that stage had to make a commitment to the Premier League that we would without delay start to source the CCTV system that would ultimately be able to give us both the live and playback images required to cope with incidents such as this. How did you choose the system? We first met Dallmeier at a FSOA (Football Safety Officers Association) conference where they were exhibiting, at that time, with their new Panomera multifocal sensor system. We invited them to come along to Goodison Park to do a live match trial with their system. We also invited four other manufactures during our selection process, who claimed they could provide a CCTV solution to meet our requirements for separate live match trials. We also visited other stadiums where HD quality systems were installed and travelled to specific manufacturers’ development and manufacturing facilities, in our search for the best quality system to meet our exact requirements, and if possible better them. What was the biggest challenge in this project? What is special in this project compared to other video surveillance solutions? The biggest challenge was convincing the board of directors of the operational requirement of the system required to meet our exact needs.

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“The control room includes two SeMSy operator positions. Additional operator positions have been included for the Security Manager and Police – enabling them to independently view cameras and replay incidents on demand”

Goodison Park was the first major football stadium built in England. Its age and history and layout are what make it a very special and challenging project. That coupled along with the way our floodlights are installed on the stand roofs have so far and will continue to make this a very special project. Can you give us an overview of the installed video surveillance solution? The Panomera solution offered at Everton includes several multifocal sensor systems which provide a quality up to 85 megapixels each at a frame rate of 12 images per second. The images can be streamed to multiple operators enabling them to work independently with detailed “spot” views. The whole scene is being recorded irrelevant of where the operators are looking, enabling retrospective playback into any area after an event. Recorded footage can be viewed instantly and simultaneously to live views on match days or reviewed subsequent to the event. In addition to the Panomera multifocal sensor systems the solution includes High Definition Dallmeier PTZ cameras located in strategic positions around the ground to provide live images in exceptional quality. There are also fixed HD dome cameras located in licensing areas within the ground. The control room includes two SeMSy operator positions. Additional operator positions have been included for the Security Manager and Police – enabling them to independently view cameras and replay incidents on demand. A SeMSy workstation is also provided for the Stadium Manager’s office enabling me to view and investigate incidents. All images are recorded on IPS 2400 appliances. These units provide not only recording for 40x Match day 5 hour events of the

multifocal sensor systems, but also 31 day loop storage for the general surveillance cameras. What do you expect from the new surveillance system? We are very confident that the complete solution inclusive of the Panomera multifocal sensor system being supplied by Dallmeier and fitted by our existing incumbent installer, TG Baker Sound, is the best we could find in the market at this time. The product gives us the maximum opportunity to identify those committing offences inside the stadium and will greatly assist in reducing crime and anti-social behaviour inside Goodison Park.


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Limitless possibilities

Any lighting condition. Any environment. Any application.

With thousands of IP cameras to choose from, Pelco™ by Schneider Electric™ has the right network-based video surveillance camera for any lighting condition, environment and application.

Choose with confidence. Find the IP surveillance camera that meets your requirements today! Download our IP camera brochure for FREE and enter to win an iPad mini. Visit Key Code 34169p Call 01189 789 276 ©2013 Schneider Electric. All Rights Reserved. Schneider Electric and Pelco are trademarks owned by Schneider Electric Industries SAS or JUTBGGJMJBUFEDPNQBOJFT"MMPUIFSUSBEFNBSLTBSFQSPQFSUZPGUIFJSSFTQFDUJWFPXOFSTtXXXTDIOFJEFSFMFDUSJDDPNt@(."(#

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Eco-friendly and simplified card printer Zebra’s ZXP Series 3 direct-to-card printer’s high capacity and range of ribbon options along with the capability to select the card thickness that is right for the application, and ENERGY STAR rating, reportedly makes the system the most cost-effective card printing solution in its class. The ZXP Series 3 offers vivid, full colour and monochrome printing on single or dual-sided cards. Operating the ZXP Series 3 is simplified with an intuitive design, colour touch points, and quick-replace higher capacity Load-N-Go smart ribbons, which now use less plastic and a more biodegradable material. Zebra’s Z Raster host-based image processing technology enables high speed printing – without sacrificing image quality and the printer’s compact design makes it the right choice for tight workspaces. Smart card and magnetic stripe encoding options allow the ZXP Series 3 to meet the needs of a variety of markets and applications, including ID and access control cards, and personalised gift, membership and loyalty cards. Standard Kensington lock feature and optional enclosure lock make the ZXP Series 3 ideal for secure card printing solutions. The ZXP Series 3 includes Zebra Print Touch, an embedded Near Field Communication (NFC) chip and software - just hold an NFC enabled smartphone up to the Zebra Print Touch logo on the printer to read key printer information and launch Web-based help pages.

Round-the-clock robust monitors UTC Climate, Controls & Security has launched a range of robust monitors meeting the need for


360 degree domes with VMD feature The latest range of i-Pro Smart HD 360 degree network dome cameras from Panasonic, the WVSW400/WVSF400 series, offers a viewing angle of 360 degrees which enables large area overviews to be obtained or alternatively a double panorama which can enable users to view incoming and outgoing customers or packages simultaneously. This will enable cost-saving in three ways; end-users will be able to secure more space for less, there will be reduced power consumption as only one camera will be needed instead of two and there will be reduced installation costs. The SW400/SF400 series also feature VMD, which can be programmed to trigger email alerts and other alarm outputs when movement is detected in one of the four preselected areas. The VMD can control the 72 x zoom PTZ camera with auto tracking. This way the WV-SW400/SF400 can control cameras in the network, making it possible to shift their focus to any desired area and start tracking and tracing when required for better identification. Face Detection and Mega Super Dynamic range technologies further enhances the WV-SW400/WV-SF400 series, ensuring clear and focussed facial images are captured for identification purposes. professional-camera/

dependable, consistent, high image quality in systems that operate round-the-clock. With the clarity of images a continuing priority for video system users, the performance and durability of monitors is critical. The range of robust, HDMIcompatible models promise 50,000 hours monitor lamp life and a three-year warranty, the range includes new 17” and 19” TruVision monitors (TVM) and 26”, 32” and 42” UltraView LCD monitors (UVM). As HDMI compatible devices, these monitors are ideal for displaying the high resolution images captured by IP cameras. All new models feature built-in speakers, VGA for standard PC/recorder connection and BNC loop through functionality. The monitors are VESA wall mount enabled and are designed with a choice of black housings (TVM models) and industrial metal housings (UVM models) for use in all control room settings.

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Secured communication for small businesses The SBG3300-N Series Wireless N VDSL2 Combo WAN Small Business Security Gateway applies ACL rules, Stateful Packet Inspection (SPI), Denial of Service (DoS) and DDoS features for first-line defense against hackers, network intruders and other harmful threats. A configurable DMZ provides more flexible accessibility while preventing external attacks on confidential databases. The SBG3300-N Series additionally features IPSec VPN which empowers companies to provide secure connections to branch offices, partners, road warriors and telecommuters. They can use L2TP or PPTP VPN to safely access corporate networks without having to install VPN software. The ZyXEL SBG3300-N Series includes multiple WAN interfaces for DSL, Ethernet and USB 3G/4G adapters to establish WAN backups or load balancing. The WAN backup provides contingency in case the primary line or ISP suffers temporary outage. When the primary line of normal services is restored, all traffic resumes normal activity. This function enables highly

reliable connectivity and flexibility in multiple applications. The Gateway offers a two-level login mechanism to differentiate user segments. The ISP can also define the policies for the limited accounts to easily manage them with the integrated profile database. The ZyXEL SBG3300-N Series Wireless N VDSL2 Combo WAN Small Business Security Gateway featuring 802.11n technology provides the ultimate solution for exceptional security, speed, and coverage. The SBG3300-N Series offers a Web authentication portal for easy management of Internet access. Multiple SSIDs and guest/limited wireless accounts allow companies to protect sensitive data by separating public Internet access from a company’s private LAN. With the guest SSID feature, it’s easy to share wireless connectivity without compromising security; guests are allowed to access only unsecured data.

Access control platform launched in UK

Optical IR dome with IR LED focussing technology

Spica International has launched its new access control platform, Zone Access. The platform consists of two key elements – Zone Wing and Zone Door – that combine to make a network of access controllers that can be matched to users’ system design requirements. In addition, access readers can be configured to be real-time time registration points, or auxiliary terminals can be added onto the system to provide richer T&A functionality. Zone Wing controls all communications with the host system over Ethernet. It stores access profiles and offline events for the points it supervises and communicates with all connected Zone Door units over an innovative CAN subnetwork. Zone Door manages all of the inputs and outputs for access control. Each Zone Door has two card (or biometric) reader inputs, RS485 connection (for various peripherals) and all of the required digital I/O. Each Zone Wing can have up to 32 Zone Door units connected to it, enabling a single ‘controller’ to be built for between 1 and 64 doors.

Samsung Techwin’s SNP-6200RH Full HD 20x optical zoom IR network dome camera is intended to provide a cost-effective video surveillance solution for challenging environments such as airports, ports and other transport facilities, as well as car parks, open spaces, retail and industrial estates. The SNP-6200RH PTZ network dome camera is able to capture Full HD (1920x 1080). Its built-in IR LEDS can illuminate objects at a distance of up to 100m by focusing the beam as the camera zooms, resulting in clear imaging even when the field of view is in total darkness. The ONVIF conformant SNP-6200RH is equipped with Wide Dynamic Range (WDR) technology for environments where there may be strong contrasting lighting conditions. It is also weatherproof to IP66 as well as IK10 vandal resistant, and can withstand high temperature variations of -50°C to +55°C, making it an ideal video surveillance solution in even the most challenging environmental conditions. It utilises bandwidth friendly H.264 compression with the option to also use MJPEG compression. The SNP-6200RH has been developed as a direct result of a market research programme which identified what users and installers felt were the key requirements for a robust external PTZ dome camera that could operate effectively in a range of conditions. As a result, it has been equipped with a list of features to enable the capture of images of the highest quality, and particularly so in low light conditions. UPnP (Universal Plug and Play, eight privacy masking zones and bi-directional audio are some of the SNP-6200RH’s key features.


dycon ed_000_PSI_apr13 11/09/2013 13:46 Page 1

GENUINE POWERT SOLUTIONS W Dycon is a leading independent British innovator of advanced communication and power products for the security, fire and many other markets.


e are committed to providing high quality, cost-effective products which meet today’s needs and regulations. We are constantly enhancing our product offering, so that our products are ready to respond to tomorrow’s challenges, be it in residential, commercial or industrial applications. Dycon has one aim: to present installers and system integrators alike with the highest levels of customer service and satisfaction. We understand our customers’ needs are changing at an ever increasingly rapid rate – our expertise as product manufacturers and designers along with our vast knowledge of the security industry ensure our ability to provide customer excellence. We are proud of the fact that all our products are UK made at our own ISO9001 site in South Wales where we can personally control the quality and reliability of all Dycon products. Our extensive product range reflects our wealth of experience in the design and manufacture of security equipment and the Dycon name is your assurance of reliability and quality at all times. We are the market leader in designing and manufacturing a full range of inventive, energyefficient, “green” switched mode power supply units for applications across a large number of differing sectors including security, access control and CCTV. Dycon pioneered the security industry use of switched-mode technology back in 2004 and have never produced the inefficient linear versions that many manufacturers still offer. Switched-mode operation offers more reliable and longer lasting performance with the added advantage that it substantially reduces the amount of electricity used compared to linear versions and virtually no heat is produced so that cooling fans are no longer required. Typically, a Dycon 1A switched-mode PSU will save at least 250kWh of electricity per annum compared to a conventional linear version and, with energy prices continuing to escalate, businesses can save substantial amounts of money by changing technologies. Dycon offers genuine power solutions rather than simply a number of power products, all have been developed to cope with specific issues related to that particular industry sector and improve the performance of those systems. For instance the Dycon CCTV range all operate at 66KHz, which eliminates the image interference often, found when conventional PSUs are used. To make video installation simpler all Dycon CCTV power solutions can be supplied with a variety of different splitters to make connection and cabling quick and simple. Similarly, the Access Control PSUs all include, as standard, special circuitry, which ensures that

‘spikes’ caused by electric door strikes and releases do not interfere with the system operation. The advanced PoE (Power-over-Ethernet) range provides a simple way of powering a wide range of network peripherals, removing the need to provide 230v AC power next to these peripherals, and therefore making installation simpler and more economical. Available in 4, 8, 12 and 16-channel versions each offering 35W per channel output, they are supplied in an attractive 2U metal housing and designed to fit to a standard 19” rack mounted. As the switched-mode technology eliminates the need no cooling fans these units can be fitted into quiet environments such as control rooms or domestic premises. The Dycon PoE range was awarded a ‘Best Buy’ rating by Benchmark Magazine in comparative testing. Where higher-power conventional PSUs are required Dycon offers 10A or 20A units with 10 or 20 individually fused outputs housed in a 2U metal cabinet that can be desk or 19” rack mounted and matches the PoE versions. As one of Europe’s leading developers of secure alarm communication products, we also offer a range of simple digital communicators suitable for sending security/fire alarm or plant-monitoring information to a remote receiver or control room. All have been tested against the latest NGN (Next Generation Networks) specification and operate reliably when used on these network. These units are ideal for replacing existing digicomms that cannot now reliably operate on the new networks, and, in many instances, the existing NVM chip can be used, speeding up installation. Where installers have to use 3G and 4G equipment, knowing which cells are available and at what strength can reduce the headaches often associated with such installations. Dycon offers the industry-leading solution, the D2376 test meter. This simple, rugged unit can scan the locality and display all cells available together with their identity and signal strength, installers can then choose the best one for their purpose. A 4G version will be launched shortly to cater for the new networks.

dycon ad risk sep13_Layout 1 04/09/2013 10:19 Page 1

How does your organisation try to save electricity? If used 8 hours a day, the one on the left saves 142 kWh every year. 11W


Dycon 1A switched mode power supply

These can both power your security systems* 24 hours a day. But the one on the left saves 250 kWh each and every year.

1A conventional linear power supply

*including all your burglar, fire, access control, video and building management systems!

Do the sums for your organisation and then call Dycon on 01443 471060!


EDIT products_000_PSI_apr13 11/09/2013 16:59 Page 3

The Advantage Line extends With the introduction of the micro 2000 IP cameras and Flexidome micro 2000 IP cameras, Bosch is expanding its network video systems portfolio for indoor areas with stable lighting. They come in two different versions, a micro box, and a micro dome design. Both cameras are designed as complete networked video systems. They include a Dropbox application for remote storage of recorded activity, while also benefiting from 50 percent less storage needs in static scenes due to iDNR (intelligent Dynamic Noise Reduction), saving on memory requirements, bandwidth, and costs. The Video Client PC software and the live viewer app from Bosch are available free of charge for reviewing live and recorded video material on a PC or mobile device from any location with Internet access. In addition, the cameras are ONVIF conformant and compatible with software and storage solutions of third-party integrators

Wire-free video transmission system ESP has launched the EZ-WF Wirefree Video Signal Link, which is designed to provide a stable digital wire-free solution for the transmission of a video signal, where a cable run would be expensive or troublesome. Ideal for domestic or commercial applications, installation of the WZ-WF is easy. The transmitter and receiver come as factory ‘paired’, which means there is no setting up required. As the housings are IP66 rated they are suitable for exterior usage advantageous for obtaining maximum transmission distances. The wireless transmitter accepts a signal from the camera whilst also providing a wired output for a local monitor or test monitor. The wireless receiver, with an operational range of up to 150m, provides two separate video outputs both with audio if required. The EZ-WF comes packaged as a kit and includes power supplies.


EDIT products_000_PSI_apr13 11/09/2013 17:00 Page 4


270-degree camera with built-in bracket The Axis P5414-E PTZ Dome Network Camera is the first of a new line of outdoor-ready pan/tilt/zoom cameras with an intelligent direct drive pan/tilt system. The HDTV 720p PTZ dome camera featuring an 18x optical zoom is directly attached to the drive shaft of two motors—one for panning and another for tilting the camera. A built-in wall bracket eliminates the need to purchase a separate mounting accessory thus making wall-mount installations easier. The AXIS P5414-E has an integrated sunshield that is designed for easy removal, allowing customers to repaint it to match the installation environment. The sunshield’s sloping form also helps the camera resist attempts by vandals to pull it down. The camera has a hidden junction box that supports two-way audio, a memory card slot, four configurable inputs/outputs to external devices, and the option for customers to use either 24 V DC or Power over Ethernet Plus (IEEE 802.3at). The unit supports Advanced Gatekeeper, which enables the camera to automatically pan, tilt and zoom in to a preset position when motion is detected in a predefined area.

IP transmission made easy Network Video Technologies (NVT) has released TBus UTP/Ethernet-over-Coax Transmission product series. TBus (short for “Transmission Bus”) is the backbone communications architecture for NVT’s range of IP transmission devices. TBus supports all forms of UTP and coax cable, as well as 18/2, 2-wire (un-twisted wire), and STP (shielded twisted-pair), and in any combination of star, peer-to-peer, or daisy-chain cabling topology. In addition, TBus delivers 56VDC power for remote transceivers as well as their remote PoE devices. Loads of up to 1-Amp are possible, supporting high power PoE+ devices up to 50 watts. TBus supports advanced 128bit AES encrypted network speeds of up to 200Mbps. Data distances of 8,000ft are possible on RG59/U. TBus transmitters include the single-port NV-ET1801 and the 4-port NV-ET1804 TBus receivers include the 4-port NV-ER1804, the 8port NV-ER1808i, and the 16-port NV-1816i. The 8 and 16-port receivers are 1U rackmountable, and contain browser-based management tools.

Widescreen LED monitors for flexibility Vigilant Vision has launched a range of HD-SDI 16:9 widescreen LED monitors that are designed to meet the needs of organisations requiring critical image evaluation. The new monitors are available in a range of sizes from 18.5” through to 42” with metal bezels and glass fronts. They feature dynamic contrast ratio of 1000:1 for more realistic pictures and true native pixel-to-pixel 1080p image displays with a response rate of less than 4ms which assists, for example, with smoother PTZ control in most environments. The built-in digital HD-SDI interface delivers uncompressed digital video over conventional coaxial cabling and a variety of inputs such as SDI, HDMI, VGA and standard BNC are included.


EDIT case 30_000_PSI_apr13 11/09/2013 17:23 Page 1


Infrastructure benefits for retail complex Honeywell has completed upgrades to the control systems and IT network at the 42-acre Liverpool ONE shopping, residential and leisure complex – delivering commercial, operational and energy benefits as a result Liverpool ONE is one of the largest retail developments in England with 1.65 million square feet of retail and leisure space anchored by two department stores, with over 140 shops and additional facilities including a 14-screen cinema, 36-hole adventure golf centre, restaurants, cafés, bars, hotels, apartments and offices. Honeywell Building Solutions designed, installed and commissioned the system upgrade within a stipulated sixmonth timescale. The upgrade included the deployment of a private hosted virtualisation solution across the server infrastructure. Virtualisation enables Liverpool ONE to obtain much higher productivity from fewer servers – reducing IT and associated energy costs, cutting carbon emissions by 190 tons per annum and freeing up valuable space that can be released for revenue-generating retail purposes. It also simplifies the management and maintenance of the system, minimises any potential lost revenue associated with downtime, outages and failures, and facilitates the speedy deployment of new applications. At the same time, HBS upgraded the building management and CCTV platforms to EBI R410 and DVM500 respectively. “The upgrades have reduced electrical and cooling requirements, which will cut Liverpool ONE’s CO2 emissions significantly,” says HBS National Account Manager John Leonard. “Combined with the savings made in IT capital expenditure, reduced maintenance requirement, enhanced system integrity and the value generated through the availability of additional space within the facility, this investment will deliver important on-going benefits to Liverpool ONE.” The EBI upgrade enables the building operator to view and control building systems using a variety of compatible mobile devices, including Blackberry and iPhone. This improves productivity and allows building operators to have more insight and control over their facility without being tethered to a desktop computer or console. DVM500 improves security system scalability and reliability while reducing costs by eliminating downtime due to a single point of failure, reducing bandwidth and storage requirements and supporting virtual server environments.

Housing development goes IP IQinVision has revealed that the Calypso mixeduse housing development in the Netherlands has installed an IP video surveillance solution with distributor Xserius and installer Spindler Calypso is a new apartment building complex, located in the Rotterdam city centre. The concept combines design, comfort, safety and luxury all in one location. The building houses retail shops, offices and a church in addition to personal residences. Securing an apartment building is a complicated challenge; many people live within a relatively small area and must be able to live together safely. As with any mixed-use project, it is a priority to ensure resident safety and comfort when there are also many nonresidents taking advantage of the public use spaces. On the other hand, comfortable living and resident privacy are also very important. It was up to the installer and Xserius to devise a happy medium among these sometimes conflicting priorities. The two partners chose a centralised IP-based solution powered by 80 IQeye HD megapixel cameras. IQeye IP cameras provide high resolution megapixel images managed by a Mirasys 30

video management software package. Grandstream SIP video phones are installed in each apartment connected to the mTouch SIP Video Intercom station in the lobby to grant access to the building. The Mirasys system provides live video at the reception desk and to other viewing locations within the complex. Calypso residents, guests, shoppers and visitors can now enjoy the benefits of an IP-based video surveillance and visitor management security system in which comfort, safety and luxury living come together in an effective, yet low-key manner.

Project1_Layout 1 29/08/2013 13:05 Page 1


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Project1_Layout 1 11/09/2013 13:55 Page 1

Why Next Level?

CCTV CCT Solut Solutions

Next Level Security Systems (NLSS) are market leaders in the design and development of unified network security products. The NLSS platform is a network-based system that integrates video management, access control, intrusion detection and video analytics into one solution. Product Range Ǧ“ŽʬŠ‰›Ž‰Š”’†“†ŒŠ’Š“™†—‰œ†—ŠǦˆˆŠ˜˜ˆ”“™—”‘Ǧ ‰Šˆ”‰Š—˜Ǧ‘”š‰˜Š—›ŽˆŠ˜

Benefits for you and your customers Ǧ “™ŠŒ—†™Š‰›Ž‰Š”†“†‘ž™Žˆ˜—Š‰šˆŠ˜—Š–šŽ—Š’Š“™‹”—ȝȟǠȢ˜ž˜™Š’’”“Ž™”—Ž“Œ‡ž—†Ž˜Ž“Œ†‘Š—™˜™”—Š‰šˆŠ”›Š—†‘‘ˆ”˜™˜ Ǧ “™ŠŒ—†™Š‰†š‰Ž”†“†‘ž™Žˆ˜Ž“ˆ‘š‰Ž“ŒŒ‘†˜˜ǂ‡—Š†‰Š™Šˆ™Ž”“ƽŠ“˜š—Š˜†‘†—’˜†—Š—†Ž˜Š‰š•”“‡—Š†ǂŽ“œŽˆœŽ‘‘Š‘•™”‰Šˆ—Š†˜Š any potential business losses Ǧ“†‘ž™Žˆ‹š“ˆ™Ž”“†‘Ž™žŽ“ˆ‘š‰Ž“Œ•Š”•‘Šˆ”š“™Ž“Œƽ†“‰‰Ž—Šˆ™Ž”“†‘ʭ”œ’”“Ž™”—Ž“Œƽ•—”›Ž‰Š˜‰Š™†Ž‘Š‰˜™†™Ž˜™Žˆ†‘’†—Š™‰†™†™†™ˆ†“ be used to increase overall business profitability Ǧš™”‰Š™Šˆ™Ž”“”‹“Šœ†‰‰Ž™Ž”“†‘˜ž˜™Š’ˆ”’•”“Š“™˜†‘‘”œ˜˜Ž’•‘Š†“‰‹†˜™˜Š™ǂš•†“‰˜ž˜™Š’Š•†“˜Ž”“ƽ˜†›Ž“Œ”“Ž“˜™†‘‘†™Ž”“™Ž’Š and costs Ǧ ŽŒŽ“™ŠŒ—†™Ž”“ˆ†•†‡Ž‘Ž™ŽŠ˜ŒŽ›Š˜Ž“ˆ—Š†˜Š‰˜ž˜™Š’ʭŠŽ‡Ž‘Ž™ž†‘‘”œŽ“Œ”™Š—‹š“ˆ™Ž”“˜ƽ˜šˆ†˜›Ž‰Š”†“†‘ž™Žˆ˜ƽ™”‡Š†‰‰Š‰ †™†‘†™Š—‰†™ŠœŽ™”š™†›Ž“Œ™Š‹š‘‘Š•Š“˜Š”‹†™”™†‘˜ž˜™Š’š•Œ—†‰Š Ǧ•™Ž”“†‘ ‰Šˆ”‰Š—ƽœŽˆˆ†“†‘˜””•Š—†™Š˜™†“‰†‘”“Šƽ†‘‘”œ˜™Š‰Ž˜•‘†ž”‹›Ž‰Š”‹ŠŠ‰˜œŽ™”š™™Š“ŠŠ‰‹”—™Ž—‰•†—™ž‰Š›ŽˆŠ˜ƾ providing easy installation as well as a more compact solution Ǧ•™Ž”“†‘ˆ‘”š‰’”“Ž™”—Ž“Œ˜Š—›ŽˆŠ†‘‘”œ˜˜ž˜™Š’›ŽŠœŽ“Œ†“‰ˆ”“™—”‘‹—”’†“ž‘”ˆ†™Ž”“›Ž†”—’”‡Ž‘Š‰Š›ŽˆŠƽ—Š‰šˆŽ“Œ™Š need for site visits, saving on man hours and on maintenance costs.

Key vertical markets and applications Retail






Healthcare and commercial

Call our specialist team today on

01379 647500 or visit

Terms & Conditions: Prices are correct at time of publication, please confirm at time of ordering. E&OE. All transactions are in accordance with our full terms and conditions, a copy of which is available upon request. All trademarks are the property of their respective manufacturers. Your calls may be recorded for training or demonstration purposes. Copyright © Midwich Limited 2013. Midwich Security, a trading division of Midwich, Vinces Road, Diss, Norfolk, IP22 4YT. Job Number: 2540-Q1-13

PSi X October 2013  

Psi X October 2013

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