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A Spectrum of Entrepreneurial Excellence is Rising Above the Sky

India is emerging as a beacon of innovation and progress with its unwavering commitment to embrace the tech revolution. With the continual assimilation of technology in every possible domain, businesses are progressing with a firmer understanding of how technology is revolutionizing their business operations. In these endearing chapters of the country’s success, the entrepreneurial ecosystem has played a substantial role. The ingenuity of the Indian entrepreneurs is not subjected to any bounds, as they are mavens at pushing the boundaries of what is possible. Leaders are always curious about harnessing the potential of technology to shape the destiny of their businesses and transform customer experiences.

Prime Insights has been consistent in recognizing the shining trailblazers of the Indian entrepreneurial landscape that are sketching the portrait of young India. This time as well, our entire team has brought their best efforts to the table and curated this release, featuring TechnoWizards on the cover page of this edition.

With the increasing popularity of AI-enabled chatbots for alleviating the standards of swift customer experiences, TechnoWizards is helping businesses leverage the potentiality of the chatbot ecosystem. The company offers an array of efficient and smart chatbots that automate the realm of communication with customers. This comprehensive platform is a one-stop destination for businesses to decimate their communication overloads and utilize continuous lead generation, support optimization, and conversation personalization services. In addition to it, these avant-garde, easy-to-use AI bots and customized solutions can also be integrated with clients existing CRM and third-party programs for marketing, analytics, and growth.

Under the stellar leadership of its Director, Mr. Samrat Khurana, TechnoWizards continues to explore the abundant possibilities of AI technology, which will bring noteworthy revolutions in the near future. The entire conversation we had with the dignitary has been captured and summarized in this release. We do have many more inspiring entrepreneurial tales placed delicately inside the pages!

With that, I would like to conclude my words and pay immense respect for the continuous support of our extended family. These editorial releases are a testament to the indomitable spirit that motivates the entire team to keep curating knowledgeable and inventive entrepreneurial content for our readers. Prime Insights feels nothing less than proud upon witnessing these frontiers of India’s business ecosystem boldly defining the paradigms of perseverance and future-sightedness. I invite our readers to relish this indelible release and immerse themselves in a surreal space of knowledge. We are always eager to hear your precious feedback to bring essential differentiation to our releases. With that being said, I would conclude by saying:

Credit page

Editor In Chief

Ankur Mishra

Editorial Coordinator

Yash Anand , Shweta Singh , Kaustav Sarkar, Trishani Sarkar, Jasmeet Bhatia, Siddhant Pengoriya, Khushi Rawat, Prakriti Gupta, Pinki Singh

Art Director

Aryan Jha

Graphic Designer

Virendra Dhami, Bhavana N Sivadas, Deepanshu Bisariya, Sumit Joshi

Head Of Distribution & Production

Shivani Lath, Kaashvi Jain, Tarush Rajawat

Web Development & Maintenance

Apoorva Jain, Anup Bhandari

Advertising & Promotion

Rohan Batra, Pakhi Vats, Gaurav Singh, Suhani Joshi, Sakshi Jain

Sr. Business Development Manager

Manish Mishra, Arindam Sarma , Yashwinee Singh

Business Development Manager

Priyanka, Mehul Garg

Data Analysis

Mala, Anand, Khushboo, Jaanvi Singh,Aditya Tomar, Athul Vijay K, Shaurya Agarwal, Vishal Bhat, Rohit Rana, Ankita Singh

Email: yashwinee@primeinsights.in

Until we meet again, keep soaking up the sunshine of hard work!

Editor’s note
“Chasing the stars is fuelled by your passion for making constant improvements”.
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CONTENTS Cover Story Cover Story 10 Techno Wizards An Exemplary Integrated Chatbot Platform Powered by Artificial Intelligence 6 Edition August 2023 | www.primeinsights.in Prime Insights

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Meet Mr. Arjun Anil Indulkar: Creating a gleeful oasis of aquatic and adventurous merriment paired with delicious food for people to weave ever-lasting memories

UrbanGabru: Implementing inventive approaches for elevating men’s grooming industry in india

40 36

Abbas Kapasi: Helping businesses to expand and people to gain knowledge through digital marketing

20 38

Top 4 myths regarding Artificial intelligence That newbies believe Success Story of Kiran Mazumdar Chairperson of Biocon

HMMBiz Web Solutions: A path maker surpassing perfectionism with dynamic web designing and web development solutions

26 44

10 Tips to scale up your startup Advantages of CRM Why Is It Important For Your Brand?

32 48

Mitarsh Energy: Moving towards an ebullient and value-driven business of solar energy

30 46

PharmaLex: Strengthening the frontiers of pharmaceutical biotech and medtech industries via technology

Navigating volatility: how in-depth stock market research can safeguard your investments

India’s 10 Wellness Retreats for Rest and Relaxation To Heal And Re-Discover Yourself

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Techno Wizards

An Exemplary Integrated Chatbot Platform Powered by Artificial Intelligence

TTech tycoons like Apple, Microsoft, Facebook, and Amazon were the pioneers of using chatbots, and since then, the popularity of chatbots has escalated to new heights. Within the span of the last decade, many companies and new-age startups have begun leveraging chatbots to enhance their customer service, provide customized recommendations to clients, automate cumbersome repetitive tasks, and engage with users on a stronger basis. It is quite evident that with the splurge in AI technology’s adoption, the chatbot ecosystem continues to grow, with more companies turning towards chatbots to enhance their services and closely examine the demands of their customers in an efficient manner. Chatbots are certainly likely to become even more prevalent as we progress with technology.

Chatbots can operate around the clock, providing immediate and accurate responses to user queries and capturing leads even outside of business hours. This, in turn, keeps users engaged and interested in a brand’s products or services. Chatbots are also beneficial for filtering potential leads by asking relevant questions and gathering essential information that can be used to personalize the customer’s journey with a particular brand.

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C o v e r S t o r y 11 Prime Insights Edition August 2023 | www.primeinsights.in
Mr. Samrat Khurana Director | TechnoWizards

However, businesses do need a dedicated partner to inculcate these chatbots into their business operations and speed up their response time across all channels. Today we have the story of a brand that is helping industries leverage the potential of AI chatbots to automate their communication with customers and engage with them robustly. TechnoWizards is a comprehensive platform where brands can decimate their communication overloads and utilize its continuous lead generation, support optimization, and conversation personalization services.

TechnoWizards offers avant-garde, easy-to-use AI bots and customized solutions that can also be integrated with clients existing CRM and third-party programs for marketing, analytics, and growth. To explore more about the platform and the company’s journey so far, we invited Mr. Samrat Khurana, Director at TechnoWizards, to have a detailed conversation with our editorial team. The conversation walked us through the services offered by TechnoWizards in detail and gave us an overview of the vision his company carries forward for the future. As enigmatic as his company’s vision was, his words had a steer reflection of perseverant leadership that has positioned TechnoWizards as a trailblazer in the Indian AI-chatbot industry, thereby equipping the country’s business ecosystem with the indispensability of automation. With that being said, Prime Insights is grateful for having Mr. Samrat Khurana on board and sharing his repositories of knowledge with our global readership panel. Inspired by his intuitive leadership and business acumen, we decided to feature the brand story of TechnoWizards under the exclusive segment of “Most Innovative Company of the Year 2023.”

A Glimpse of the Service Portfolio and Target Industries

Banking and Insurance Business: TechnoWizards equips banking professionals and agents with a completely integrated banking chatbot that acts as a virtual advisor. This helps the professionals provide individualized assistance. Banks can also upload regulations and documentation to the platform to facilitate the identification of workable solutions. The swift assistance of banking chatbots fosters frictionless digital transactions to make purchases, loan applications, insurance policy purchases or renewals, and even claims. Thus, by enabling banking chatbots over several channels, banks can significantly improve consumer communication with omnipresence.

Expanding Logistics: Logistics can leverage chatbots to arrange and keep track of their shipments via Instagram, Facebook Messenger, WhatsApp, and other platforms. These AI-powered chatbots interact with clients situated in diverse regions in their language and deliver payments and shipment notifications instantly via WhatsApp, the preferred conversation platform for consumers. TechnoWizards can equip logistics partners with a fully integrated logistics customer care chatbot that acts as a virtual advisor.

Retail and Customer: TechnoWizards also provides its line of eCommerce chatbots to promote exclusively structured product recommendations and interactions. These have the potential to turn visitors into paying customers, thereby reducing the distance between product awareness and purchase. In addition to that, these chatbots automate postpurchase procedures. To distribute product-related updates, customers can use their WhatsApp message templates, where they can browse, add to cart, and pay for products collectively on WhatsApp. Clients can also run comprehensive marketing campaigns across various social media handles with the e-commerce chatbots to target and interact with customers in a personalized way.

Hospitality and Travel: Any travel agency’s operations can be automated by using the chatbot for booking trips. These chatbots display all relevant travel-related information, advertise specials, and promptly confirm client reservations! These AI chatbots permanently mitigate communication overload, create 24/7 lead generation, optimize support, and personalize conversations. With these ready-to-use AI bots and customized solutions, TechnoWizards’S team of professionals enables its clients to steadfastly advance their travel businesses.

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Empowering Ed-Tech Brands: Universities and other educational institutions can utilize the AIpowered chatbots from TechnoWizards to attract new students and engage effectively with the current ones. These chatbots make all the academic procedures quicker and easier, as they can answer all sorts of queries from students. By providing a ground for 24×7 support, students can learn at their convenience and ask for help when required. Professors can also organize live sessions with their students to address their challenging questions with the TechnoWizards chatbots.

Governmental Purposes: With TechnoWizards’s chatbots for Governments, filing applications, streamlining procedures, and processing greater numbers of queries can be automated at the snap of a finger. The user-friendly, secure platform from TechnoWizards ensures security and compliance. It’s the ideal chatbot for government services since it can securely manage both personal and federal data while enabling staff members to communicate. Officials can also use WhatsApp message templates and interact with their respective constituents to inform them of all the latest news, updates, procedures, and more. With the help of the government chatbot developed by TechnoWizards, citizens can now use the WhatsApp bot to schedule appointments whenever they want and receive immediate answers to their questions.

The Paradigms of Fervent Customer Trust

Each client at TechnoWizards is given personalized attention, as the team is driven by the company’s customer-centric ideology. The team believes in pouring in dedicated time to delve deep into their requirements so they can come up with bespoke solutions. This personalized approach fosters a trusting alliance with the client. As trust is built on openness, TechnoWizards always upholds complete transparency with its clients, providing them with a comprehensive picture of costs, processes, and any potential challenges ahead.

When it comes to the client-centric ethos, customer feedback is an integral part of it. TechnoWizards actively encourages and welcomes feedback from its clientele to gain valuable insights into their experiences, expectations, and areas for improvement. This helps the team go beyond service delivery, deliver what was promised, and guide clients through their technological journey with TechnoWizards.

“At TechnoWizards, clients are much more than customers; they are irreplaceable partners in our journey, and we are persistently loyal in our dedication to maintaining relationships that stay enduringly significant over time. This irrefutable focus on customer satisfaction has been instrumental in building what our brand is today. As an entrepreneur, it doesn’t matter how innovative your product or service is; what matters is that it must solve problems in real-time for customers. The essence of your success lies in their contentment”, says Mr. Samrat Khuran.

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A Capsule of Knowledge for the Readers

Prime Insights expresses its utmost pleasure in collaborating with Mr. Samrat Khurana and endowing us with the privilege to feature his brand in this enticing release. We ended the conversation by asking the dignitary entrepreneur to share a few words with our readers, to which he asserted,

“As TechnoWizards diversifies its offerings and breaks new ground in innovation, we continually invest in upskilling our team members, ensuring they are abreast of the brewing technological developments. Innovation lies at the core of TechnoWizards’s mission, as their vision is driven by a passion to revolutionize everyday life through advanced AI chatbot technology. The team is continually upgrading itself to stay at the forefront of the AI-chatbot industry and structure practical solutions that cater to their customers’ needs.

This innovative spirit sets us apart in a competitive market, allowing us to provide intelligent home ecosystems and personalized web development solutions. For TechnoWizards, customers are not just passive recipients of services; they are imperative companions in the company’s success journey. Listening to their expectations and understanding their aspirations are the founding pillars of their work values. The company’s resolute commitment to excellence drills down to every aspect of its business, cultivating a productive work culture that values problemsolving efforts. Each product and service offered by TechnoWizards adheres to high standards of quality and strives for perfection in every collaboration made.

As the team continues to explore the vast possibilities of AI technology, TechnoWizards expresses deep gratitude for the trust and support bestowed upon them by our valued customers. The company asserts that their mission of empowering businesses with the prospects of AI-chatbots extends beyond building a business, as they are creating a community of techoriented satisfied customers, shaping a future filled with countless avenues.

Those young entrepreneurs who are new to this journey of entrepreneurialism must always remind themselves that their courage and determination should not fall into the recurring self-doubt pattern. You have to establish standards of leadership that guide others’ paths and create a more equitable business landscape. Embrace the path you chose and make your ambitions the guiding force that propels you and your organization to new heights.”

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Mr. Arjun Anil Indulkar Managing Director
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Diamond Parks

Meet MR. ARJUN ANIL INDULKAR

Creating a Gleeful Oasis of Aquatic and Adventurous Merriment paired with delicious food for People to Weave Ever-Lasting Memories

RReminiscing about the good old memories of visiting water and adventure parks gives everyone a sense of pure nostalgia, doesn’t it? These recreation trips rejuvenate our soul and body from the constant hustle and bustle of our lifestyles, especially when we don’t have much time to go on frequent vacations. Our brand in focus today comes straight from the city, which is regarded as the entrepreneurial spotlight of Maharashtra. Situated in Pune, Diamond Parks is a recreational hub that offers fascinating and unforgettable experiences to people with its line of verticals, namely: Water Park, Adventure Park, Carnival Games, scenic Fine-Dining Cafes, and Copa D’e Colina (HillTop Restaurant and Bar). The journey began in 1999, when Mr. Anil Indulkar and Mrs. Gauri

Anil Indulkar decided to build Pune’s first and largest Water Park to fulfil the demands of its people.

The editorial team of Prime Insights invited Mr. Arjun Anil Indulkar, M.D. & C.E.O at Diamond Parks, and Mrs. Gauri

Anil Indulkar, Founder and Director for an elaborative conversation, as we were eager to know the lesser-known facts about their respective entrepreneurial journeys. Mr. Arjun Anil Indulkar inspired by his proficient words and his influential charisma, we are elated to feature the unparalleled business acumen of Mr. Arjun Anil Indulkar under the enticing release “The 20 Most Inspiring CEOs to watch in 2023”.

A Quick Glance at the Company

In 1999, Mr. Anil Indulkar and Mrs. Gauri Anil Indulkar launched “Splash Mountain Water Park”, Pune’s first ever water park. Now known as Diamond Parks, it’s evolved with verticals like Adventure Park, Carnival Games, HOP A Little (indoor Kid’s play area), and stunning restaurants like Pure Vegetarian Jungle Cafe, Snack Shack, and Copa D’e Colina, (a HillTop Restaurant and Bar). The exquisite beauty of the crystal-clear blue pools and lush green ambiance that can be enjoyed through Copa De’ Colina is absolutely surreal.

Diamond Parks has become a prominent feather in the cap of Indulkar Group, by creating a niche of excellence by articulating a vibrant bouquet of serene experiences. Being a trend-setter in leisure and adhering to its customer-centricity, Diamond Waterparks continues to bring innovations to the family entertainment industry and create phenomenal moments. It is evident to witness that Diamond Parks stands tall as a living testament to the indomitable spirit of its founders and the dedication of the entire team behind them. The strategic vision

has set a prime objective of developing the right product for the guests and offering the best hospitality services. The

Five Segments of Adrenaline Rush

The standards of hospitality offered by Diamond Waterparks shine across all dimensions, and it continues to serve people with the same quality of ebullience. The company predominantly serves five niches of clients: Walk-In, Families and Friend Groups, Corporate Teams, and Educational Institutions. Here are the five segments that fall under the company’s amusement umbrella:

1. Entertainment –

• Diamond Water Park: This water park comprises 20 International Water Rides and Attractions, more than 6 gigantic water pools, a family play station, and a multilane, where people can capture the excitement and thrill as they immerse themselves in a wide array of jovial water-based activities and attractions.

• Diamond Adventure Park: The Park hosts about 20 international adventure attractions like Rocket Bungee, Zipline, Zorbing, Archery, Rock-Climbing, and Sky and Ground Rope courses. Around 12 activities are specially curated for kids, like Tarzan Swing, Pirates Bridge, Spider Web, Commando, and much more.

• Hop - A - Little: The dedicated section with nostalgic activities, adding fun elements as far as kids & toddlers are concerned. Kids can have a blast with clay, swing, and slides of many sizes. Hop-A-Little ignites practical knowledge of kids by introducing them to the world of business in an innovative manner.

2. Food and Beverages –

• Copa D’e Colina: Our zeal towards innovation led us to provide mouth watering and finger licking multicuisine appetisers with the fusion of authentic mocktails and cocktails. The cozy restaurant nestled amidst nature’s beauty with a tailored menu has gained a lot of recognition from our visitors within a short time. The cup of hill, named in Spanish is getting identified by serene view, calm and natural breeze, aromatic food, and foamy cheers. What else one needs to spend the quality time with dears?

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• Jungle Cafe: The delicious aroma of vegetarian and Jain food is in the premise. The cafe is located in the laps of the hills, offering scenic pleasure and eternal peace. The menu is designed in such a manner that, the guests have acclaimed its authenticity. The connectivity of Jungle Cafe with Adventure and Water Park is in the midst.

3. Camping:

Bringing to people the experience of American-style camping, where one can indulge in the majestic view of hills, the serenity of a river flowing nearby, find themselves in the quilt of nature, and refresh their minds from the inside-out. With an exciting array of 8+ outdoor activities like valley crossing, treasure hunts, and ultimate Frisbee, amongst others, there is so much to keep people engaged!

4. Banquets:

Blessed with natural surroundings, we are well equipped with two outdoor lawns with the capacities of 200 & 300 pax respectively. We are having music system, mic ,projector facility ready with us. As per the nature of program,the fascinating services are availed. For corporate meetups, we have AC banquet with the capacity of 100 pax.

5. Events:

Our iconic themes and sections for kids, families, and corporates help the guests to choose the best for them. They cherish their unforgetable memories with us and we can witness their amazing “moments”. Party-Blast-Cake cutting-Music & Lights create goosebumps. Our premise is suitable for both formal and informal functions.

Flourishing in Multiple Manifolds

Being within Pune’s boundary, Diamond Parks attracted every citizen and served them as a perfect family destination for jovial times. As the years passed, the team periodically introduced necessary changes to rub shoulders with international standards of quality and safety. People started sharing the enigmatic experiences they had at Diamond Parks, and it slowly started gaining immense popularity among the neighbouring districts. The two decades of meticulous efforts and unwavering commitment to bring the best services to the table have borne fruit by creating millions of smiles, laughter, and long-lasting memories. Diamond Parks finds its core strength in its reliable staff and associated workforce, who are relentlessly committed to improving the guest experience via constant training and growth. The team is unique in its focus on giving the absolute best and finding opportunities to foster continuous improvement. Diamond Parks emphasises recruiting a local workforce in order to provide equal employment opportunities. Even relevant training and product knowledge are offered at regular intervals to keep employees up to date with the company’s strategic upbringing.

“While striving towards professional excellence, maintaining personal and professional equilibrium is of uttermost necessity”, affirms Mr. Anil Indulkar. “Continuous upbringing, zest towards eternal calmness and the capacity to keep ourself in the shoes of others are the key factors, which guide us to keep professional and personal equilibrium,” he adds further.

“Continuous improvement is in our DNA, and delivering the best-in-class guest experience is the cornerstone of our success. Based on the feedback of our guests, we gain valuable insights to swiftly adapt to changing consumer trends. Thriving in this cutthroat environment requires the right mindset to navigate it. A cohesive team forms the backbone of success in any competitive landscape, and Diamond Parks is committed to the same thought process. Hence, we devote sharp focus to maintaining the holistic well-being of Diamond’s adroit team by acknowledging their umpteen contributions and motivating them to push their creative boundaries to achieve multiple feathers in their professional spheres.“asserts the C.E.O, Mr. Arjun Indulkar.

The Arms of Social Responsibilities

Diamond Parks embraces the concept of contributing towards the upliftment of society by participating in a variety of CSR activities. The company encourages free park admission for orphanages, tree plantation initiatives, and distribution of umbrellas, raincoats to the needy. The company’s dedication extends over 23 years, with numerous efforts such as free water and tea distribution during Ashadhi Wari (an annual pilgrimage and the most significant aspect of the Wari Yatra to Pandharpur, Maharashtra) building a meaningful connection with the community.

Parks’ Message to Women Entrepreneurs

“Women are regarded as one of the most important economic factors. We have witnessed women entrepreneurs rise like phoenixes and make their way through societal predispositions. Diamond Parks strives to encourage women’s empowerment by providing them with an equal opportunity to demonstrate their aptitude and talents. We have approximately 28% of the female workforce, and they have outshone their potential to new heights. You should be bold enough to hold on to your ambitions, clearly define your boundaries, gain clarity on your entrepreneurial vision, and follow your inner compass. While making a pathway towards successful entrepreneurship, one will definitely hear about some stereotypes. But, as per my beliefs, stereotypes are created by people. What we take from it determines our perspective. Introspection and self evaluation boost us to overcome those stereotypes.

In addition to it, the stark quality of an assiduous entrepreneur is that he or she never stops learning and actively seeks out help. Hence, I always advise entrepreneurs to benchmark themselves against industry leaders and learn under their shadow. This will alleviate your decision-making capabilities by drawing inspiration from business leaders who possess the same values as you.

The road to entrepreneurialism already has so much to explore, so render the world’s unsolicited opinions irrelevant as you embark on a path to greatness.

Mrs. Gauri Anil Indulkar, founder and Director of Diamond Water
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Top 4 Myths regarding Artificial Intelligence That Newbies Believe

Artificial Intelligence( AI) is a hot content these days, with its adding use in colorful diligence similar as healthcare, finance, and transportation. still, there are still numerous misconceptions and myths girding this technology. In this composition, we will bandy the top five myths regarding AI that newbies tend to believe.

Myth# 1 AI can suppose and feel like humans

One of the most common myths girding AI is that it’s able of allowing and feeling like humans. While AI systems are designed to mimic mortal intelligence, they don’t retain knowledge, feelings, or the capability to suppose like humans do. AI systems operate on algorithms and data that are reused by computers, which are unable of passing mortal feelings or studies.

AI can fete patterns in data and make prognostications grounded on that data. For illustration, AI can dissect data from medical records to identify cases who are at high threat of developing a certain complaint. still, AI can not understand the underpinning feelings and provocations of cases or give mortal empathy and care.

AI is designed to perform specific tasks, and it can not suppose or feel outside of those tasks. For illustration, an AI system that’s designed to play chess can only perform tasks related to playing chess, and it can not break a calculation problem or engage in a discussion outside of that specific sphere.

Myth# 2 AI’ll take over jobs

Another common myth is that AI’ll replace mortal workers and take over their jobs. While AI can automate certain tasks and processes, it’s doubtful to fully replace mortal workers. rather, AI’ll probably compound mortal capabilities, enabling people to concentrate on more complex and creative work.

AI can perform repetitious and mundane tasks briskly and more directly than humans. For illustration, AI can be used to dissect fiscal data or automate client service inquiries. still, AI can not replace the unique chops and capabilities that humans retain, similar as creativity, emotional intelligence, and social chops.

In fact, numerous diligence are formerly using AI to enhance mortal capabilities and ameliorate effectiveness. For illustration, AI is being used in healthcare to help croakers diagnose and treat cases more directly and efficiently. AI is also being used in manufacturing to automate repetitious tasks and ameliorate product quality.

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Myth# 3 AI is unprejudiced

There’s a common belief that AI is unprejudiced and objective. still, AI systems can only be as unprejudiced as the data they’re trained on.However, the AI system will also be poisoned, If the data contains impulses. It’s pivotal to ensure that the data used to train AI models is different and representative.

For illustration, if an AI system is used to dissect resumes for a job operation, and the data used to train the AI system is prejudiced towards certain demographics, the system will also be poisoned. This could affect in demarcation against certain groups of people.

To ensure that AI systems are unprejudiced, it’s important to use different and representative data when training the systems. It’s also important to regularly cover and review the systems to identify any impulses that may have been introduced.

Myth# 4 AI is a tableware pellet result

Another common myth is that AI is a magical result that can break all problems. still, AI isn’t a tableware pellet result that can break every problem. It’s a tool that can be used to enhance decision-making and automate tasks, but it must be used in confluence with other technologies and strategies to achieve optimal results.

For illustration, if an AI system is used to dissect client feedback for a product, it can not break all issues related to client satisfaction. The association must also consider other factors similar as product design, client service, and marketing strategies.

AI is most effective when it’s used in combination with other technologies and strategies. For illustration, AI can be used to automate repetitious tasks and free up mortal workers to concentrate on more complex tasks

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UrbanGabru

Implementing Inventive Approaches for Elevating Men’s Grooming Industry in India

As an outward manifestation of inner resilience, grooming habits form an essential aspect of men’s holistic personality development and refine their confidence to exceptional heights. In these hustling lifestyles, it is imperative that men’s grooming products are innovative, simplistic, all-inclusive, and result-oriented. Moreover, there needs to be a strong communication and transparency between the customers and the brand about the knowledge behind the products.

Well, the brand in focus today has nailed its potential in the men’s grooming industry. UrbanGabru is a top grooming brand that inspires men to upgrade themselves with its innovative product range. Its result-oriented products disrupt the status quo of the market, setting a benchmark for the rest.

Coalescing all the nuggets of wisdom about men’s grooming and lifestyle practices, UrbanGabru began its journey in 2017 to educate men through a YouTube channel, “UrbanGabru Men’s Lifestyle”. The brainchild of Mr. Hemant Raulo, UrbanGabru was founded with the ultimate ambition to solve customers’ problems revolving around grooming and lifestyle in an innovative manner. The channel continued to grow steadfastly, and upon completing the milestone of 30,000 subscribers, UrbanGabru used the platform to market and sell its first-ever product, UrbanGabru Beard Oil, in April 2017. Since then, the brand has redefined the Indian grooming industry for men with its line of avantgarde products.

The editorial team of Prime Insights had the privilege of interacting with the brand’s Founder and CEO, Mr. Hemant Raulo, for its enticing release, “Most Innovative Brand of the Year 2023.” We were truly amazed by Mr. Raulo’s journey as he shared many lesser-known facts about

his transition into the entrepreneurial ecosystem through the path of YouTube. He also touched upon how UrbanGabru has established robust credibility in the market over the years. Let’s see what the dignitary said to our array of questions!

Meet the Leader Behind it All

Mr. Hemant Raulo, after completing his B.E. in Computer Science from AIT, Pune, in 2013, worked as a SAP Administrator at Accenture Pvt. Ltd. for 3.5 years. However, he always wanted to pursue something of his own. In 2016, he left his corporate job and started on his journey as a selftaught digital marketer.

On researching, he understood that there were enough grooming products for women, but there was a significant void when it came to the grooming needs of men. There was an ever-growing demand for quality-driven products, but the supply was unorganized. Realizing the potential, he decided to take this as his motive for entrepreneurialism and continued to work diligently. Under the name UrbanGabru, he set up his own sole proprietorship firm, which got registered as a private limited company in 2019.

Beginning the Journey of Excellence

The journey began by marketing products to its 30K subscribers on the YouTube channel. The team focused on building a sense of authenticity and trust with the subscribers and motivating them to try the products. Initially, it was not a challenge, but growing the customer base was a tough nut to crack. Once UrbanGabru’s subscribers started using its products, they saw genuine results coming their way. For UrbanGabru, customer trust has been the foundation on

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“Grooming is a silent language towards success as it instills confidence within oneself, and helps to emit charisma.”
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Mr. Hemant Raulo Founder and CEO

which the team continues to build the brand’s success and identity.

From the beginning, UrbanGabru emphasized on creating informative content to educate men on grooming and lifestyle through social media platforms. Moreover, the brand always brings innovative products to the table without compromising on quality. All the products are paraben, sulphate, and benzene free and dermatologically tested. When it comes to ‘Personal Care Appliances,’ they are made anti-scalding and with high ceramic content. “We don’t believe in copying a product that already exists in the market. We always bring a revolutionary solution. The USP of UrbanGabru is that we keep competing with ourselves and come up with even more innovative solutions than what we already have. Our products help to ease the lives of customers by saving their time, giving them value for their money, and exceeding their expectations. In addition to it, UrbanGabru believes that customer satisfaction is an indelible asset for any organization. The brand has garnered immense success by virtue of its satisfied customers, who voluntarily become the brand’s irreplaceable ambassadors,” asserts the Founder and CEO, Mr. Hemant Raulo.

A Glimpse of the Key Differentiating Parameters

The brand always focuses on offering innovative products to its customers in a way that solves their everyday problems, saves them time, effort, and money, and promises results. For instance, UrbanGabru’s hero product, Hair Removal Cream Spray, helps to remove unwanted body hair in 6–8 minutes with no pain, cuts, or foul smell. Another innovative product, 100% Natural Hair Volumizing Powder, helps to style hair in minutes and keeps it intact for the entire day. The core strategy revolves around building and dominating an entire category by finding the root problem and solving it with radical ideologies.

Mr. Hemant Raulo also highlighted that customers are now much more vigilant about what ingredients are being

used in the products. They do not stick to short term results but focus on the long-term impact. They also crossverify every aspect of the product before buying it. Hence, being transparent takes center stage in gaining customers’ trust, and UrbanGabru takes care with its well-thought formulations.

Road to an Opulent Future

UrbanGabru has recently launched a new category: ‘Personal Care Appliances’ under which the brand has come out with “UrbanGabru’s Body Trimmer”. The brand is gearing up to close a revenue of INR 300 crore in FY 2023, along with an offline expansion from 50K to 100K counters across the country. The near-term aim in focus is to disrupt the hair removal and hair styling categories, thereby making UrbanGabru a household name.

Parting Words from the Luminary’s Desk

Prime Insights thoroughly relished sharing the platform with the charismatic entrepreneur Mr. Hemant Raulo and knowing about his brainchild in elaboration. While coming towards the end of the interaction, we requested that Mr. Raulo share some snippets of wisdom with our readership panel, to which he quotes,

“It is essential that young entrepreneurs who are just starting out recognize the right problem and the right solution before entering the market. Once that is established, half of their work is already done. Next comes building a team of strong leaders and setting up a healthy work environment. Remember, the road of entrepreneurialism is not always a cakewalk, but each challenge is an opportunity for growth. So, your mantra should be to embrace failures as stepping stones to success. Honesty with your vision and passion will be your guiding star in times of doubt. Develop a sense of agility to feedback, seek mentorship from experienced individuals, and surround yourself with a supportive network that believes in your potential.”

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10 tips to scale up your Startup

Doing a business is ordinary or common but scaling any new business set-up or start-up is not that easy. It needs proper guidance, methods, analysis, research, discussions and much more. There must be applied an integrated scaling technology for any new startup business. Achieving sustainable growth may be difficult at first but with proper strategies and exploring the most challenges, one can easily cover up the hassle of scaling up his startup in this competitive era. Here are a few tips to scale up your startup easily:

Focus on your inner self and try to sketch out what you need most:

Decisions must be taken based on what any entrepreneur wants to be in life not what he already is. He can go and seek help from necessary companies, clients or a relevant source who can guide him to venture into his start-up and then start with the basic steps. Any entrepreneur must have a set of definite objectives and plan the main things to be done.

Keep your mind focused and ready for challenges to enjoy growth:

When a business start to scale up all that is needed is to keep the mind focused on the right track and follow every step very crucially. There can be flowing challenges and unwanted risks. However, every step must be guided with the proper technology, IT processes, and teamwork and also there must be discussions regarding financial or crisis if arises any.

Seek advice from previous competitors:

For those who have worked before on the path of your startup or dealt with such businesses, it is always advisable to take their help and guidance. Discuss with them the potent threats they have faced and ask for any small tips through which they have witnessed rapid growth. Many times, startup owners can learn from their team itself and understand the model of business work better.

Keep your business values reserved:

While your business set-up or startup is your dream, you must have some thoughts and aspirations regarding it in your mind, those values and thoughts need to be protected from others as they can make you stand unique from others ventures. Pay attention to safeguarding your business values so that later there is no stress of getting breached.

Stand your start-up on the platform of strong employees:

Any startup is backed by a team of robust employees whose core intention is devoted to the wellbeing and growth of your startup. Therefore, form a team and emphasize training them more, to derive the best out of them and work collaboratively on a coordinated basis. Also, stay beside them in terms of their need and requirement.

Create a set of guidelines that must be followed:

No business can stand on a strict regime but on a proper set of rules and guidelines that needs

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Seek necessary help from external people:

When required, fuel your startup goals with external and outside help. Understand the need to delegate responsibility and outsource tasks and functions to ensure the best opportunities and outcomes. Devote your focus to the large picture. Know how to grow your business with leadership skills deriving help from the utmost external sources possible.

Give importance to quality and consistency:

Any startup stands on the grounds of the quality and consistency of its products and services. It relies on word of mouth. The moment your product quality defoliates and your services lag, customers lose trust on your brand value and this retards scaling. Have the right process, staff and culture to maintain quality and your business consistency.

Learn to acknowledge the hurdles and risks:

If your business is scaling or growing, there are sure risks and hurdles associated with it. These possible barriers can depend on certain factors like lack of funding, leadership skills, weak cash flow or taking wrong decisions as well. Therefore, such hardships and potential threats must be avoided and it is to be taken into account not to indulge in them ever again.

Set future goals and work accordingly:

Working on the present startup is okay but thinking about the future is equally necessary. How the business should scale up with technological trends, changes in market patterns and how to keep up with these changes to set future mileposts are all part of establishing a scalable business. The journey can yet be difficult but having rights products and processes easily monitors the future growth.

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Who We Are

Moving Towards an Ebullient and Value-Driven Business of Solar Energy

In India, Solar energy has always been a dominator here when it comes to sustainable power generation. Over the past decades, people have started acknowledging that we cohesively need to move towards sustainable power generation. Solar energy has empowered the backbone of India’s power generation and has helped us to fabricate prosperous chapters for the coming generations. This sets the tone for today’s read, as our Prime Insights team has brought the brand article of Mitarsh Energy Private Limited. The company has been committed since 2017 to achieving excellence via its solar energy services. They ensure not to deviate from their vision and mission of transforming energy to make continuous developments for the people. Consistency and perseverance led Mitarsh Energy to its present. Today, they are providing services to leading tycoons and maintaining solar power plants totaling over 4500 MWp. Under the dynamic leadership of Mr. Naresh Patel- Director at Mitarsh Energy Private Limited, the company is unfurling the vibrancy of solar energy. The leader joined us for an interactive session and scattered light on many crucial chapters of his company’s journey so far.

Combatting the Challenges

In the initial stages of venturing into the industry, many challenges were waiting for them. Finding the best-suitable employees, building clients’ trust, getting new orders, working under a strapped budget, time management, and using the local resources judiciously were the major challenges the company faced. The company knew the robust potential of solar energy for India’s sustainability. The largest motivation behind its inception was to leverage solar abundance and mitigate the pollution. With hope for a cleaner and healthy environment, Mr. Naresh knew the immaculate growth, solar energy production will witness in the coming decades. But with their practical approach and adaptability to the conventional shifts in the industry, the company has traced a long yet inspiring journey amidst all the obstacles.

Having the Competitive Edge

The state-of-art services and solutions are MWp Scale Solar Plant-centric. These include-

• Comprehensive Operation

• Maintenance Services

• EV Charging Station

• Inspection and Testing of all critical electrical systems

• Annual Tests Faults Rectifications

• Technical Analysis

• Critical & Consumable Spare Supply.

• Offering skilled manpower supply for O&M of solar power plants.

The company has turned the tables to success with its strategic problemsolving attitude. The team guarantees that their efforts are executed with the right methods and astute mannerisms. With this, they have shaken hands with prestigious firms like TATA Power, NTPC, Hero Future Energy, Avaada Renewable, Renew Power, Enerson

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Power, Greentech Renewable, Bosch Ltd, Torrent Solar Power, Gujarat State Electricity Corp Limited, IOCL, Virescent (KKR Group), Aditya Birla, Honda Motorcycles & Scooters India Ltd, Honda Cars (India)Ltd ReNew Power, Adani Power Limited, Greenko, BOSCH, Welspun Energy Ltd, Sieman Gamesa,and ACME to name a few.

Unmatched Ideology for Building Customer Trust

As simple as it sounds, customer trust is directly proportional to the quality and transparent efforts made by a company to serve them with the best. Mitarsh Energy always chases for quick actions, dedication to maintain the same quality, commitment towards enrichment, and delivering promised services on time. The solar power generation delivered by Mitarsh has a rich legacy of converting commercial benefits for their clients. The team has the ideology of achieving the maximum output for their clientele. With the focus being laid in the direction of improving the safety norms of the plant areas, introducing modern landscaping and beautification in all aspects, the team leaves no stone unturned in grabbing the interest of their clients and investors. The commitment to standing with customer interests has made Mitarsh’s mark in the industry and the heart of the customers. The team honors the realms of trust at all costs and takes every opportunity coming their way for making further improvements in the services. The team offers round-the-clock assistance for evaluating clients’ demands and suggestions. Moreover, the company also recommends the best economical solutions for any major breakdown at the quickest pace possible. They are also looking to develop a stronger quick response team to achieve the goal of customer satisfaction. Their reliability, perseverance, and authentic work ethics have made Mitarsh a true torch-bearer in solar power production.

Making Ardent Alliances

Customers are the supreme source of inspiration for their business.

Mr. Naresh says that customers are the reason for their existence and they are the ones providing Mitarsh a space to serve the purpose. The team connects with its customers through customized interactions and active responses. The efforts made to make customers feel like an integral part of the organization are robust and seamless. The team also collects elicit feedback from their customers via surveys to incorporate the same in their service portfolio. When a consumer sees Mitarsh as a brand, an immediate image of being the indomitable leader in operating and maintaining the Solar Mega Projects with efficiency is fabricated. Leveraging the power of social media, direct marketing, mouth-to-mouth publicity, and references given to many by existing clients, the alliances and leads have become immaculately fruitful.

Upcoming Chapters to Unfold

Along with the expansion in the existing business of Solar Power production, the company is aiming to enter the business of electric vehicle and Charging Infrastructure in the coming years. They are also working relentlessly in the field of E-Waste recycling. They aim to expand the horizons of Energy Management, Reduce Carbon Footprints, and conserve Mother Nature’s finite natural resources for future generations.

Words of Wisdom

For all the young enthusiasts reading this, Mr. Naresh says that one must find their passion, study about their industry and acquire sound knowledge about various start-up firms. They should also follow the start-up leaders who’ve created an emblem of excellence with their hard work. Personal development is also quintessential to becoming an optimistic leader and so one must be prepared to make sacrifices. Get the finances prepared, find a mentor for yourself and tune up your business acumen.

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Navigating volatility: How in-depth Stock Market research can safeguard your Investments

Asuccessful investor has in-depth knowledge about the stock he invests in and about the equity market. Basic knowledge of the market strategy and understanding of fundamentals is of utmost necessity while indulging in this business. If there are any gaps or volatility, then thorough research is essential to safeguard investments. Volatility is not only seen in the equity market but in any other markets as well, whether it is fixed income or any commodity. This can affect the investor sentiment from doing future business. It is therefore necessary for stock market investors to go through and make redundant research in the investment pattern. Thus, navigating market volatility is quite important. Several strategies need to be implanted through accurate research to safeguard from such risks. Let us dive into them.

Do research to expand your portfolio

Diversifying a portfolio of shares by keeping a variety of equities can help you stay safe in the long run. Some shares can promise to fetch good results while others show no such surge in growth. A variety in collection ensures sure profit from some even if not all. There can be risk associated with a particular set of assets but on the other hand, there can be income from fixed-income portfolio part from profitable shares as well. This will minimize market volatility.

Make long-term investments

A good investor with profound knowledge of share market investments knows when to invest and where to invest. They rely on making long-term investments as profitable returns are sure from them. Some shares show average surges and quick downfalls, however, not trading them unnecessarily can lead to getting maximum future returns with patience. That’s what best investors do. They do not let the fear of holding assets get a grip on them and keep them as if they don’t care. The good-quality stocks will eventually fetch returns.

Rebalance portfolio by making necessary changes

This is where most investors fail to understand and they land up into major future problems. Keeping the portfolio stagnant with old and existing shares can ruin your record of profit and make you face hassles in the share market. Revise and follow your portfolio’s stock almost every day and check whether you are invested in good shares or not, which can bring long-term results. If there is any volatility in the invested stocks that is there are lagging or outdated shares, sell them immediately to keep your portfolio updated.

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Invest in growth and value style during risk /volatile period

Companies with huge dividends yield assured dividends, low-volatility defensive stocks and other beneficiaries that are likely to survive the crisis of volatility. They will help you minimize risks and maximize rewards. The growth shares such as technology and energy resources are a kind of fixed–income portfolio with sure returns. Even in times of high inflation, they can give you highinterest rates. Investing in gold shares is great during a volatile period.

Spending money on quality companies

Better stock exchange can be achieved through a thorough study of a company’s background for the last few years, understanding how it has scaled and how it has itself survived a harsh inflation crisis. Quality companies have fundamentals strong and show records of sustainable growth, strong profits, and deep valuation frameworks and keep their portfolio insulated during times of market inflation and volatility. Thus, investing in their shares is undoubtedly beneficial. They also have desired asset allocation and risk tolerance program set.

Stay calm and let not the market mess scatter your determined mind

Getting carried away by random market trends can land investors in making bad choices ad investing in wrong stocks that are sure to go downfall during volatile periods and in times of inflation. Some may result in negative returns as well. Thus, making pragmatic decisions and staying grounded is very important when the market is showing fluctuations in share prices and the stock market conditions aren’t stable. Greed and fear fuel volatility in your portfolio. Stay away from such distractions.

Stay informed and do not rush into decisions

As a long-term investor, thorough market research means staying informed about the rising and falling of share prices which is keeping knowledge of proper stock exchange status in the ongoing market scenario. Take wise decisions and do not run after sudden surges in equities as the way they raise, they can fall even worse. The market developments must be noted down and one should not only rely on buying shares and not trading them.

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Contact us | gssj@sealy.in +91 81308 54747 www.sealy.in

ABBAS KAPASI:

Helping businesses to expand and people to gain knowledge through digital marketing

Influencers have found a home in digital marketing, which has resulted in many marketers attaining something close to cult followings and rockstar status. Where can you find reliable advice on success in your field when there are so many experts to choose from? Who are the top digital marketers you should follow in 2022 and 2023? Dramatic and ongoing shifts characterize the landscape of digital marketing. The ideal way to keep up with emerging opportunities or tendencies in your industry is to follow influential people in that industry on social media. The most successful digital marketers and consultants to follow in 2022-2023 are known for their habitual sharing of helpful resources and insights with the marketing community. We are all in this wild digital world together with one another. While we continue to push the innovation boundaries in marketing, the suitable way to keep up is to support and learn from one another.

Abbas Kapasi

Abbas began his professional life as a developer. He has since transitioned into digital marketing and has chosen to train others in the field. Since studying BCA in college, he had always harboured the desire to launch his company. In addition, he had a strong understanding of how a business operates and how marketing strategies are implemented. Because of this sense,

Abbas is now better able to comprehend the requirements of a business, the psychology of users and the difficulties business owners face in connection with their companies' expansion.

The Success Obtained Through Efforts

As a web developer, Abbas recognized the need to improve the website solutions he offered his customers by becoming knowledgeable in SEO. Since that time, he has been completely enamoured with marketing. It is a natural part of the learning process, so he has failed at marketing. But that has not stopped Abbas from trying new things and being adventurous in the face of setbacks. His struggles have been instrumental in accomplishing the following:

• With the assistance of SEO, Abbas assisted companies in growing their customer base from zero to thousands.

• With the assistance of Social Media and Google Ads, he brought the number of leads generated by the company from 0 to 100.

• Abbas assisted businesses in expanding their presence on the internet.

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ABBAS KAPASI TRAINER & CONSULTANT

The Exploration Phase

Abbas has investigated every aspect of digital marketing, beginning with search engine optimization and progressing through social media marketing, remarketing ads, search engine marketing, nurturing funnels and content strategy. He has been successful in delivering the ideal sales funnels thanks to the razor-sharp combination of IT and marketing knowledge that he possesses. He finds it extremely enjoyable to engage in lengthy conversations with the proprietors of businesses to understand their operations and the challenges they face in marketing their products. Abbas is very close to being able to assist them with their issues, particularly in providing business and digital marketing consultation.

Abbas' Belief

The conviction held by Abbas that assisting others in expanding their businesses is a worthy endeavour is admirable. Because the expansion of a company impacts the lives of everyone working there, and those working there experience personal development as a result of the expansion. Because he held this belief, he hosted over fifty free seminars and webinars. Through W3 Marketing School, he has also served as a mentor to thousands of students and hundreds of professionals. The mentorship journey of Abbas continues as he serves as visiting faculty at several colleges.

Views on the Marketing Education

Abbas says, "The field of education is constantly expanding, but over the course of time, it will undergo shifts in how people instruct. The future will focus more on explaining practical concepts to people by reducing their level of complexity and making the information easier to understand."

Transforming Life

In Ahmedabad, W3 Marketing School's digital marketing course has established itself as the gold standard. The goal of providing digital marketing education in Ahmedabad became a reality after many years of dedicated effort in digital marketing. The school's founder, Abbas Kapasi, is aware of the areas in which proprietors of businesses require assistance in implementing digital marketing strategies and is aware of the need for more highly skilled professionals to work in the field of digital marketing. Within the first two years, after the company was founded, it established itself as one of the leading digital marketing schools in Ahmedabad.

W3 Marketing School Programs

Taking the Digital Marketing Course offered by W3 Marketing School in Ahmedabad can improve an individual's current skill set, and they learn new techniques that will completely transform them. Every skill, from search engine optimization and pay-per-click advertising to online marketing and content creation, will prepare the user for the workforce! The theoretical knowledge and the actual application of that knowledge are both thoroughly covered in the course material. One can easily learn through the most effective pedagogy and mechanisms with the assistance of W3 programs. The course covers topics ranging from fundamental to advanced digital marketing. The foundation of the program's distinctiveness is found in the following:

• The educational institution is aware of the actual challenge that the sector is confronted with when it comes to hiring resources; consequently, it has developed programmes to train people in digital marketing to the point where they are acceptable.

• It is also aware of the challenges entrepreneurs and founders face

Adaptation To Trendy Educational Practices

Abbas Kapasi is always looking for ways to improve the functionality of a situation. As a result, he and his team constantly adapt new examples to train the students. Every six months, he updates the course structure. He continues to add new modules in response to changes in industry demands.

Success

Perceived and Future Plans

For Abbas, success is determined by the accomplishments of his customers and students. His strategy is very straightforward. He hopes to motivate an increasing number of people, especially business owners, to expand their operations. One of Abbas's primary goals is to help individuals or businesses expand their customer base.

Message Intended For Others

Abbas says always good at atleast one thing. That is what we should teach other people around."

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Success Story of Kiran Mazumdar

Chairperson of Biocon

Kiran Mazumdar’s journey to Success is an Inspiration

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Kiran Mazumdar-Shaw is an Indian billionaire entrepreneur and philanthropist. She is the founder and chairperson of Biocon Limited, a biotechnology company based in Bangalore, India. Her journey to success is an inspiration to many, and her contribution to the biotechnology industry has put India on the world map. This success story of Kiran Mazumdar will provide insight into her life, achievements, and the principles that guided her to success.

Early Life and Education:

Kiran Mazumdar was born on 23rd March 1953 in Bangalore, India. She was the daughter of Gujarati parents who had migrated from Karachi, Pakistan during the partition of India. Her father was a brewmaster at United Breweries, and her mother was a housewife. She grew up in a traditional family with a strong emphasis on education.

Kiran Mazumdar completed her schooling at the Bishop Cotton Girls’ School in Bangalore. She then went on to study Zoology at Bangalore University. After completing her undergraduate studies, she pursued a master’s degree in Malting and Brewing from Ballarat College in Melbourne, Australia.

Career and Entrepreneurial Journey:

After completing her studies in Australia, Kiran Mazumdar returned to India and joined Biocon Biochemicals Limited, which was a joint venture between Biocon Biochemicals Limited and an Irish company, Biocon. She was appointed as a trainee manager, and her salary was just Rs. 750 a month. She was responsible for the technical aspects of the company’s operations, including the production of enzymes, which were used in the brewing industry.

In 1978, Kiran Mazumdar started Biocon India with just Rs. 10,000 as initial capital. The company initially focused on producing enzymes for the brewing industry. However, Kiran Mazumdar saw the potential of biotechnology and wanted to expand the company’s offerings. She started exploring the possibility of producing pharmaceuticals using biotechnology.

In 1984, Biocon India became the first Indian company to manufacture and export enzymes to the United States and Europe. This marked the beginning of Kiran Mazumdar’s journey to success. She was determined to make Biocon a leading biotechnology company in India.

In the early 1990s, Kiran Mazumdar faced a major setback when the Indian government banned the import of enzymes, which was Biocon’s primary product at the time. This forced her to shift the focus of the company to pharmaceuticals, which was a much more challenging market. However, she persisted, and in 1998, Biocon became the first Indian company to receive US FDA approval for a biotech drug.

Today, Biocon is one of the leading biotechnology companies in India, with a market capitalization of over $8 billion. The company has a presence in over 100 countries and has been recognized for its innovative research and development in the biotechnology sector.

Awards and Recognition:

Kiran Mazumdar’s contribution to the biotechnology industry has been widely recognized. She has received numerous awards and honors, including the Padma Bhushan and Padma Shri, which are two of India’s highest civilian awards. She has also been recognized by Forbes as one of the world’s most powerful women and has been featured on the cover of Time magazine.

Philanthropy:

Kiran Mazumdar is also a philanthropist and has made significant contributions to various causes. She has established the Mazumdar Shaw Medical Foundation, which provides healthcare services to underserved communities in India. She has also donated to educational institutions and has established the Mazumdar Shaw Center for Translational Research at the Indian Institute of Science in Bangalore.

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HMMBiz Web Solutions:

A Path Maker Surpassing Perfectionism with Dynamic Web Designing and Web Development Solutions

The zest of finding your achievement in empowering others is surreal! We need such technology-piloted brands that procure this zest and give others a competitive edge in their respective industries. With that being highlighted already, our Prime Insights team is enthralled to present the story of an organization that is strengthening the online presence of other brands via its innovative developments and 360-degree web solutions. For all the right reasons, HMMBiz Solutions is the leader that takes the lead in curating such turnkey web development solutions. HMMBiz manifests to see itself as India’s best MarTech company, in the coming years. This has made us feature the entrepreneurial vagabond of Mr. Hardik Manwani - Founder and CEO of HMMBiz Web Solutions,We can surely say that his journey is music to the ears of our readers as it is filled with self-belief and driven by passion.

Inception Tale

Mr. Hardik always had a fervent passion for technology. In the course of pursuing a Bachelor’s in Computer Science, he started his professional career as a freelance web developer. 2012 brought that life-changing opportunity in front of Mr. Hardik. The reputed newspaper publication, “The Economic Times”, organized a competition called “Power of Young Ideas” for all those young and innovative minds in the country. He took that chance and pitched his idea in the competition. He succeeded in securing a position in the list of top 10, thereby marking a turning point in his career. Mr. Hardik then went ahead to present his idea to the reputed institution IIM Ahmedabad and through that, he got into the Mudra Institute of

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Communication (MICA) incubator program. Under the shadows of astute guidance from experienced mentors, he launched his startup HMMBiz Web Solutions. What makes it more awe-inspiring is that despite being bootstrapped, the company has grown 150 times within a span of the last few years.

Withstanding all the Odds

Being a fresh face in the IT industry, HMMBiz Web Solutions had challenges waiting on the way. Acquiring clients and establishing the bars of trust factor in the market were two of the prominent challenges. The entire team relied on word-of-mouth and referrals via acquaintances from the industry. Indeed this method of gaining clients was laborious for the brand to generate a concrete base of business and revenue. The company also leveraged powerful social media platforms like LinkedIn and Google Search for publicizing itself. What helped the team to get bigger projects to work on, were the strategic collaborations with different digital agencies, both national and international.

Service Portfolio

HMMBiz Web Solutions is a comprehensive web development agency that creates one-of-its-kind, inhouse, solutions and services. Their services include web development, mobile app development, eCommerce Development, Content Management System and providing Google Cloud Products. The company has also started to experiment in the field of Machine Learning and Artificial Intelligence. Such a diverse service portfolio makes it easier for clients to find the best fit per their needs. All of these services stand true to their claims. Whenever a consumer sees the brand, an immediate yet realistic portrayal of reliability, trustworthiness, and topnotch quality is made. The company has catered to more than 650+ clients, across the globe. The pure reason behind such a strong client portfolio is their zeal to boost their client’s sales for expanding their profit numbers.

Maintaining the Standards of Client Trust

As it is always said, customers are the fuel of any business! Establishing trust with clients is by far the most basic yet the most important task for any organization irrespective of its scale. HMMBiz Web Solutions knows that trust is the key factor in building a successful brand. The team is committed to delivering state-of-art services that are unequivocal and authentic in all aspects. The unique bouquet of services promises to bring results to the table as they are curated in a way to create a distinctive brand image. Such quality services help their clients to stand out from the competition through innovation and creativity.

In this ever-changing digital world, consumers are becoming extremely peculiar to transparency and honesty from brands. Imbibing the paradigms of this modern consumerism, the team at HMMBiz is working closely

to improve their authenticity at each step and offer open communication to clients. Establishing a special spot in the industry as well as in the hearts of the consumers comes with making consumers the priority. As basic as it sounds, the organization knows the essentiality of transparency in business practices. For them, customers are the real fuel in building that market reputation. The team is also making environmental-responsible choices driven by a social approach for the same. Moreover, HMMBiz also incorporates various methods to know its customers’ opinions. Some of them are regular followups, feedback mechanisms, and surveys to understand what they need and what has to be done to meet those needs with perfection. Ardent client collections are the major contributors to bringing repeat businesses and achieving positive word-of-mouth advertising.

Advice for Young Minds

To all the aspiring entrepreneurs who’re the future of revolutionizing the corporate world, Mr. Hardik addresses, “Stay focused on your goals and be persistent. Starting a business from the ground level takes an immense amount of dedication and hard work. Setbacks are indispensable in the process of making something that is meant to disrupt the formulaic bars. Don’t let these setbacks discourage you. Instead, make them a new source to gain knowledge and polish your potential.”

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Process Instrumentation Solution : Pressure Measurement Level Measurement Temperature Measurement Valve and Manifolds Baumer Technologies India Private Limited (fully owned subsidary of Baumer Group, Switzerland) HO : Kanakia Wall Street, B Wing, 401 & 402, Andheri Kurla Road, Chakala, Andheri (East), Mumbai - 400093, India Factory - 38, GIDC Rd, Phase 1, GIDC, Vapi, Gujarat 396191 Phone : +91 22 4887 4000 Email : info.in@baumer.com W : www.baumer.com Baumer Technologies India Pvt. Ltd. gets EEPC INDIA QUALITY AWARD under MSME Category

Advantages of CRM Why Is It Important For Your Brand? A

A

vital tool for all kinds of business CRM or Customer Relationship Management is software with numerous advantages for businesses of all sizes. It gives any business a centralized, organized look and makes it communicate and collaborated with important links. This is beneficial in the case of those businesses that work from remote locations or has no established office. Its market is worth billions and is currently one of the trending and scalable approaches towards business niches. With increased consumer demand and brand awareness, this tool lets more engagement in customer retention.

Coming to its key benefits, Advantages of CRM is an approach that helps to track, manage and organize business generating more customer relationship management. It helps the user to store data, understand their demands and requirements, keep a record of their purchase history and also note down their sale transactions. Thus, with a collaborated approach of expertise tools, techniques and technology, CRM is an all-around package to boost your business growth. Let us have a look at its benefits for business growth:

Generation of huge sales

With the help of CRM, one can easily increase their sales process and also analyze their data in a centralized approach. It increases a business’s sales and productivity. It is a step-by-step process that gradually huge sales and increases overall profit. Huge sales make the business turnover profitable and scale for future endeavors.

Increased customer retention

A business runs on customer demands and convertible leads. The more customers are retained, the more the turnover and this proves the brand loyalty of your business. Certain negative hurdles like decreased cash flow and disrupted revenue will not be able to hamper your business growth with the aid of CRM.

44 Edition August 2023 | www.primeinsights.in Prime Insights

Efficiency in customer service

CRM is modern concept software that only improves the business-customer relationships but also gathers important customer information, that is, how they feel about your brand, your word-of-mouth and the rate of their trust in your services. Employees can easily get to know what customer wants and boost them with a better customer satisfaction experience.

Focus on wide analysis of business details

There are plenty of businesses in the market but those whose data are reliable and work towards the requirement in demand, last in this competitive era. CRM software with its in-built analytic capabilities gives data a conceptualized approach with metrics easily understood by all. This includes click through rates, bounce rates, etc.

Enrichment of productivity and efficiency

To boost marketing automation technology, CRM software helps to establish drip campaigns that help users to create content and ensure no slip in tasks through the cracks. It also helps to establish a dashboard for the proper working of business processes and the improvement of workflow

Generate leads with surplus communication

Customer retention is based on lead generation and there is a list of processes that automatically handles employee alerts and helps to track their movement through emails and phone calls. This enables us to visualize the customer’s journey holistically and also ensures the very next move to be made.

Sales reports are automatically generated

With the use of CRM software and its reporting features, the team can collect and organize data. Thus, employees can automatically manage their pipelines and processes and through CRM team members can evaluate their performance and track their progress and goals to work efficiently on bigger projects.

Forecasting of accurate sales

A business can scale if it can review its past performance and strategically plan for the future. The CRM software uses automated sales reports that can identify key trends and work on future sales cycle performances to adjust the goals accordingly. What can be expected in the future can also be assessed well.

A better version of customer segmentation

CRM software helps you to make a sorted business by drawing those customers who are interested in your concept and thus creates a specialized line of selected customers that automatically matches your criteria and thus their requirements are fulfilled too. It arranges those customer contacts based on location, gender, buyer stage and requirements.

A concept of centralized database information

The best part of a CRM database is to generate a centralized database with all information on the selected customer base that can easily access the company’s open database whenever in need. Thus, a sales representative can easily see what products a certain customer is interested in. This saves the employee’s time digging through old files and records.

45 Prime Insights Edition August 2023 | www.primeinsights.in

PHARMALEX: Strengthening the Frontiers of Pharmaceutical Biotech and Medtech Industries via Technology

Digital advancements have touched and revamped almost every industry of our economy. When it comes to revamping the realms of Pharmaceutical, Biotech, and Medtech domains, there is still a gap for services that will help companies to accentuate their development processes, streamline the functioning of business objectives and save time in sourcing essentials from the market. A brand born out of many ambitious leaps is in the quest of filling this gap.

PharmaLex is a pharmaceutical organization that holds on to the early stages of product development, garners efficient market approvals via its team of experts, and regulates postlaunch product maintenance activities. The team leverages strategic planning activities to guide their clients about the market adaptability of their products. What we have presented today in this read, is taken from the detailed conversation our team had with Mr. Pawan Kumar Suri: Managing Director of PharmaLex India. PharmaLex India is the subsidiary of PharmaLex GmbH (the global headquarter of PharmaLex Group). As ecstatic as we are to discuss his entrepreneurial knowledge, our readers will too be left mesmerized by his journey.

Company’s Overview

Pharmalex is an emerging pioneer in curating specialized services for the pharmaceutical, biotech, and medical device industries, compliance being its utmost priority. The brand has completed over 43,000 successful projects and has its footprints in over 30 countries with 60 offices worldwide. A whopping percentage of its new projects come from repeat business which speaks for PharmaLex’s mettle. The sole credit goes to the idea of fusing broad-canvas thinking and a targeted problem-solving approach.

The major domain of services includes-

• Strategy and Consulting

• Regulatory Affairs

• Pharmacovigilance/Medical Affairs

• Quality and Compliance

• Medical Affairs

Excellence Amidst Variable Market Trends

PharmaLex is driven with a tech spirit. The company has all ears to Automation, Artificial Intelligence (AI), and Machine Learning. Indeed these modern tech drifts are contributing to increased productivity,

46 Edition August 2023 | www.primeinsights.in Prime Insights

fine quality, and scaling return on investment. Somehow the pharmaceutical industry is still in the comfort zone of operating with established systems and methodologies that are now not up to the mark. These formulaic systems are becoming outdated as far as innovation and growth are concerned.

At PharmaLex, one can find a significant amalgamation of diverse global experiences and an intricate understanding of pharmaceutical lifecycle processes under one roof. PharmaLex has succeeded in establishing the potential of its cloud-based platform for automating life sciences. Its pharma technology-enabled services are proven to help the clientele in leveraging all possible innovative technologies to encompass efficiency in their operations. When asked about the strategies to maintain an edge over the competitors, Mr. Pawan said “The mantra for staying ahead of the curve is to continuously interact with all of its stakeholders- analysts, investors, clients, etc. The company swears by its “CUSTOMER FIRST” ideology and pours it into its business model. PharmaLex has the astute acumen and understanding of technology to find the real treasure in immense volumes of valuable historical data that can be analyzed to predict future outcomes. These raw ingredients are utilized in customizing the success recipe for its clients. This is called “SMARTPHLEX”.

From PharmaLex’s perspective, Research and Development is an imperative tool for guaranteeing the ever-increasing trajectory of growth. The organization is constantly involved in evaluating current market patterns. This evaluation is used to adjust its service model as per the demands of the customer. A crucial step in this cycle is the incorporation of innovative arrangements called SMARTPHLEX as mentioned above, for both interior and customer usage. For us, innovation is the major fuel for expanding our horizons and gripping the roots of a smoother business.”

Work Culture that Empowers Employees for Tomorrow

“PharmaLex hosts an environment where employees are given serene respect for their hard work. The environment is amicable to work in. We introduce diversity in their daily assignments to mitigate any sort of monotony in work. They are given ample opportunities to carve out their skills and expand their knowledge. Every contribution made is acknowledged with generosity. The management is at the forefront to support the employees by giving them immediate access to a knowledge-dense international network of colleagues. The team which I just mentioned, comprises people from interdisciplinary backgrounds. These people provide the right guidance to our employees and guarantee their enriching careers at PharmaLex. During our team building process, special attention is paid while hiring its people. The candidates we chose certainly have emblems of flexibility, efficiency, dedication, and passion imbibed in their way of thinking”, asserts Mr. Pawan Kumar Suri.

Continuing further he says, “Work-life balance is at the core of PharmaLex’s overall organizational culture. My idea of establishing this balance is to start exercising the concept first for myself. I have to be smart while defining

my work-life balance and setting priorities in my professional as well as personal life. This way I can understand the complexities of balancing both and come up with solutions that guarantee serenity in both spheres. This also helps me to think from an employee’s perspective and come up with efficient ways to fuel the motivation of my employees. I believe it is equally important to get creative with your time. Participating in recreational activities is an excellent choice for keeping your mind alert and active. Not only does such involvement enhance levels of energy and alertness, but it also bolsters your concentration and cognitive functions. Last but not the least, commitment to self is essential!”

Words of Wisdom for Budding Entrepreneurs

We asked for a sweet wrap-up note for our extended family and Mr. Pawan Kumar had some hidden yet beautiful words of inspiration for our readers and young entrepreneurs.

“My advice to young entrepreneurs would be to ensure that everything that goes into building a new business entity bears fruits of zeal. As a business leader, you are bound to carry important responsibilities on your shoulders. Your vision is crucial in keeping the organization on the right track and not letting it deviate from its purpose. Some things may excite you today but won’t have the market potential to become disruptive in the future. So, you must have a comprehensive approach while weighing the pros and cons. A CEO should have the ability to disperse various tasks to teams as per their capabilities. However, there are oodles of many other activities for which the CEO’s involvement has a larger impact. During your journey, you may witness businesses failing out of nowhere. CEOs must not get too attached to a particular business but instead focus their energy on where the real value is: developing a serial business-building capability. PharmaLex’s team knows that the ultimate algorithm to refabricate its position is to exceed the client’s expectations and work for their comfort first. In the end, I would like to mention a quote written by Winston Churchill, “To improve is to change; to be perfect is to change often.”

47 Prime Insights Edition August 2023 | www.primeinsights.in

India’s 10 Wellness Retreats for Rest and Relaxation To Heal And Re-Discover Yourself

India has a rich heritage of traditional heartiness practices that offer an array of natural remedies to rejuvenate the mind, body, and soul. India’s serene geographies and ancient heartiness practices have made it an ideal destination for trippers

seeking rest and relaxation, making it a perfect destination for heartiness retreats. Then are ten heartiness retreats in India that offer a perfect escape from the stress and chaos of everyday life

Nestled in the foothills of the Himalayas, Ananda is a world-class heartiness retreat that offers a range of Ayurvedic and heartiness curatives. The retreat is set in a palace estate and has a range of luxurious lodgment , including suites and estates. The retreat offers a range of Ayurvedic curatives, yoga, contemplation, and heartiness programs to help guests relax and rejuvenate. The retreat also has a range of fitness installations, including a spa and a swimming pool, as well as a epicure eatery that serves healthy cookery.

This heartiness retreat is set amidst the serene hills of Dehradun and offers a variety of holistic mending curatives. The retreat has a range of luxurious lodgment , including estates and suites. The retreat offers a range of heartiness programs, including Ayurvedic curatives, yoga, contemplation, and heartiness shops. The retreat also has a range of fitness installations, including a spa and a swimming pool, as well as an epicure eatery that serves healthy cookery.

Located on the outskirts of Bangalore, Shreyas is a serene retreat that combines the practice of yoga with luxurious living. The retreat has a range of luxurious lodgment , including suites and estates. The retreat offers a range of yoga and contemplation programs, including Ashtanga, Hatha, and Kundalini yoga, as well as heartiness programs that include Ayurvedic curatives, massages, and detox programs. The retreat also has a range of fitness installations, including a spa and a swimming pool, as well as an epicure eatery that serves healthy cookery.

This Ayurvedic retreat is located on the outskirts of Bangalore and offers a range of traditional Ayurvedic curatives. The retreat has a range of lodgment , including lodges and estates. The retreat offers a range of Ayurvedic treatments, including Panchakarma, Shirodhara, and Abhyanga, as well as heartiness programs that include yoga and contemplation. The retreat also has a range of fitness installations, including a spa and a swimming pool, as well as a eatery that serves healthy Ayurvedic cookery.

Situated in the scenic state of Karnataka, SwaSwara is a peaceful retreat that offers a range of holistic mending curatives. The retreat has a range of lodgment , including estates and lodges. The retreat offers a range of Ayurvedic treatments, yoga, and contemplation programs, as well as heartiness shops and art classes. The retreat also has a range of fitness installations, including a spa and a swimming pool, as well as an eatery that serves healthy cookery.

This retreat is set amidst the serene hills of Kerala and offers traditional Ayurvedic curatives. The retreat has a range of lodgment , including estates and suites. The retreat offers a range of Ayurvedic treatments, including Panchakarma, Abhyanga, and Shirodhara, as well as yoga and contemplation programs. The retreat also has a range of fitness installations, including a spa and a swimming pool, as well as an eatery that serves healthy Ayurvedic cookery.

1. Ananda in the Himalayas 2. Vana Malsi Estate 3. Shreyas Yoga Retreat 4. Ayurvedagram Heritage Wellness Center 5. SwaSwara 6. Kalari Kovilakom
49 Prime Insights Edition August 2023 www.primeinsights.in 48 Edition August 2023 | www.primeinsights.in Prime Insights

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