Who’s Who in Trinidad & Tobago Business 2023-2024 by Prestige Business Publications Ltd.

Contents Who’s Who in Trinidad & Tobago Business 2023-24

In this Issue

Kyle Maloney Co-Founder Tech Beach Retreat (TBR)

Automotive and Aviation Services

Banking, Investment and Financial Services

28 Construction and Engineering

Energy and Energy-related Industries

Information and Communications Technology

92 104

Dr. Mitra Maharaj MBBS DOccMed LFOM Occupational Medicine Physician and Council Member, Trinidad and Tobago Medical Association (T&TMA)

126 Shipping, Ports, Courier Services

Manufacturing and Retail Distribution

Professional Services, Education, HR and Consultancy Services

Featured Articles

Insurance

Pria Narinesingh Country Managing Partner, EY Barbados, Eastern Caribbean and Trinidad and Tobago

Healthcare, Health, Safety, Environment (HSE)

Trinidad and Tobago International Financial Centre (TTIFC) John Outridge Chief Executive Officer

Sian Cuffy Young CEO/Founder Siel Environmental Services Limited

114

Real Estate, Property Management and Security Services

134

Dr. Nadira Rambocas President Crown Her (Trinidad and Tobago)

103

Our Business Partners Who’s Who in Trinidad & Tobago Business 2023-24

Our business Partners Pan American Life Insurance Company of Trinidad and Tobago Limited ......................................Inside Front Cover Lifestyle Motors.......................................................... Inside Back Cover GAC Caribbean................................................................................... 1 bmobile/Telecommunications Services of Trinidad and Tobago (TSTT)... 3

ASSOCIATIONS AND CHAMBERS.............................. 15 Institute of Chartered Accountants of Trinidad and Tobago (ICATT).... 15 Association of Female Executives of Trinidad & Tobago (AFETT).......... 17 Caribbean Supermarket Association.................................................. 17 Human Resource Management Association of Trinidad & Tobago (HRMATT)............................................................. 17 Chaguanas Chamber of Industry & Commerce (CCIC)....................... 19 The Supermarket Association of Trinidad and Tobago (SATT)............. 19 Trinidad and Tobago Group of Professional Associations Ltd. (TTGPA)................................................................... 19 The Trinidad Building and Loan Association (TBLA)............................. 19

AUTOMOTIVE AND AVIATION SERVICES.................. 20 Airports Authority of Trinidad & Tobago (AATT)........................... 22, 23 Caribbean Airlines ............................................................................ 24 Massy Motors.................................................................................... 25 E-Finance and Development.............................................................. 26 Lifestyle Motors................................................................................. 27

BANKING, INVESTMENT AND FINANCIAL SERVICES...................................................................... 28 Export-Import Bank of Trinidad & Tobago (EXIMBANK) Ltd................ 31 First Citizens................................................................................ 32, 33 Republic Bank Limited (RBL)......................................................... 34, 35 Scotiabank .................................................................................. 36, 37 CIBC FirstCaribbean International Bank............................................. 38 Grant Thornton................................................................................. 39 Island Finance Trinidad and Tobago Limited....................................... 40 The JMMB Group.............................................................................. 41 NCB Merchant Bank (Trinidad and Tobago ) Limited........................... 42 The National Insurance Board of Trinidad and Tobago (NIB)................ 43 Trinidad and Tobago Unit Trust Corporation (UTC)............................. 44 Aspire Fund Management................................................................. 45 Caribbean Information and Credit Rating Services Limited (CariCRIS)...... 45 Funds International Limited................................................................ 46 KCL Capital Market Brokers Limited................................................... 46 Institute of Banking and Finance of Trinidad and Tobago (IBF)............ 47 Bankers Association of Trinidad and Tobago (BATT)............................ 47 National Entrepreneurship Development Company Limited (NEDCO).... 47

CONSTRUCTION AND ENGINEERING .......................48 GISCAD Limited................................................................................. 50 The National Insurance Property Development Company Limited (NIPDEC)............................................................................................ 51 OJ’s Electrical & Instrumentation Services Ltd..................................... 52

TOSL Engineering Limited.................................................................. 53 VOLTEC Engineering and Surveying Services Limited.......................... 54 Benca Process and Engineering Solutions Limited............................... 55 Concepts and Services Company Ltd. (CSCL)..................................... 55 Flags-TC International........................................................................ 56 Whiterock Property Management Limited.......................................... 56 Total Bearing Solutions ...................................................................... 56 DOMUS Windows & Doors Ltd.......................................................... 56

ENERGY AND ENERGY-RELATED INDUSTRIES......... 58 HHSL Safety Systems Limited............................................................. 60 The Power Generation Company of Trinidad and Tobago Ltd. (PowerGen)....................................................................................... 61 RelyOn Nutec Trinidad....................................................................... 62 The NGC Group of Companies.......................................................... 63 Subsea Specialist Inc.......................................................................... 64 Offshore Innovators Ltd..................................................................... 64 Ben Lomond Industrial & Safety Solutions Limited (B.L.I.S.S. )............. 65 Hot-Hed Trinidad Ltd......................................................................... 65 Trinidad Project Management Services Limited (TPMSL)...................... 66 Trinidad Hose Co. Ltd........................................................................ 67 Capital Signal Company Limited........................................................ 67 Salitavo Trinidad Ltd........................................................................... 67

HEALTHCARE, HEALTH, SAFETY, ENVIRONMENT (HSE)............................................................................. 68 Marine Consultants (Trinidad) Ltd...................................................... 70 Sygma Environmental........................................................................ 71 St. Clair Medical Centre, Medcorp Limited................................... 71, 77 Lab Medica Group....................................................................... 72, 73 Health City Cayman Islands............................................................... 74 Medical Associates Hospital............................................................... 75 Renew Star Serpentine Ltd................................................................. 76 RioMed Limited................................................................................ 78 St. Augustine Medical Laboratory Limited (STAML)............................ 78 GoodHealth Medical Centre, Medcorp Limited.................................. 79 Biomedical Enterprises of Trinidad & Tobago Limited (BMETT)............ 79

INFORMATION AND COMMUNICATIONS TECHNOLOGY..............................................................80 C&W Business............................................................................. 82, 83 Flow Business.............................................................................. 82, 83 e-tender / bmobile / TSTT............................................................. 84, 85 Agility ICT Solutions Limited.............................................................. 86 Amaranth Business Solutions Limited ................................................ 87 PBS Group......................................................................................... 88 Telecommunications Authority of Trinidad and Tobago (TATT)............ 89 Simply Intense Media Caribbean Ltd. ................................................ 90 AMPLIA Business............................................................................... 91 Unified Networking Development Systems Limited (UNDSL).............. 91

Our Business Partners Who’s Who in Trinidad & Tobago Business 2023-24

Our business Partners INSURANCE................................................... 92 Agostini Insurance Brokers Ltd......................................... 94 Beacon Insurance............................................................. 95 Cardea Benefits Limited................................................... 96 Genesis Insurance Brokers & Benefits Consultants Ltd...... 97 Furness Group of Companies........................................... 98 Guardian Group.............................................................. 99 NAGICO Insurances....................................................... 100 Raphael Teeluck Financial Legacy Services Limited.......... 101 The New India Assurance Company (Trinidad & Tobago) Limited........................................... 102

MANUFACTURING AND RETAIL DISTRIBUTION............................................. 104 LH Group ...................................................................... 106 The Pouch Company..................................................... 107 Angostura Limited......................................................... 108 bmobile......................................................................... 109 Engineering Associates Limited...................................... 110 Pepe’s Marketing Ltd..................................................... 111 The Business Supply Group Limited (BSG)...................... 112 Happi Products Ltd........................................................ 112 National Agricultural Marketing and Development Corporation (NAMDEVCO)............................................ 113 NATCO.......................................................................... 113

PROFESSIONAL SERVICES, EDUCATION, HR AND CONSULTANCY SERVICES........... 114 Aegis............................................................................. 116 Eve Anderson Recruitment............................................. 116 Caribbean Resourcing Solutions..................................... 116 HADCO Experiences / Asa Wright Nature Centre........... 117 NESC Technical Institute................................................. 118 The University of Trinidad and Tobago (UTT).................. 119 YTEPP Limited................................................................ 120 Access Trinidad and Tobago........................................... 121 ActionEDGE TT ............................................................. 121 College of Science, Technology & Applied Arts of Trinidad and Tobago (COSTAATT)................................... 122 Eastman & Associates Limited........................................ 122

Prestige Business Publications Ltd. 15 Mucurapo Road, St. James, Port of Spain, Trinidad, W.I. Tel: (868) 622-0738/9 | Mobile: (868) 706-4650 Email: info@whoswhotnt.com | www.whoswhotnt.com

SWF&Co - Sandra Welch-Farrell and Company.............. 123 Sital College.................................................................. 123 Ascendancy Solutions ................................................... 124 NEM Leadership Consultants......................................... 124 PEAPSL Consultancy Limited.......................................... 124 Tee Luck Singh & Associates Limited.............................. 124 TSG Consulting.............................................................. 125 Trinidad Project Management Services Limited (TPMSL)... 125 Regency Recruitment & Resources Limited..................... 125

Prestige Business Publications Team

REAL ESTATE, PROPERTY MANAGEMENT AND SECURTIY SERVICES.......................... 126

Project Co-ordinator

Association of Real Estate Agents (AREA)....................... 128 1 On 1 Realty................................................................. 128 Compass Realty Limited................................................. 128 Fair Deal Real Estate....................................................... 128 Key West Limited........................................................... 128 Norstrom....................................................................... 128 Sea Jade Investments..................................................... 128 TRANSPOSE Realty and Investment Services Ltd............. 128 Broadview Surveillance Systems Ltd............................... 129 ProTec Group ................................................................ 129 EPL Properties Limited.................................................... 130 MegaBrite Industries Ltd................................................ 131 Terra Caribbean Trinidad................................................ 132 Origin Caribbean Real Esate and Investment Services..... 132 Plimmer Real Estate....................................................... 132 Dynamic Real Estate Consultancy Limited...................... 133 RE/MAX......................................................................... 133

Assistant

SHIPPING, PORTS, COURIER SERVICES.... 134 Cargo Consolidators Agency Limited............................. 136 Point Lisas Industrial Port Development Corporation Limited (PLIPDECO)........................................................ 136 Transbrokerage Services Limited..................................... 137 Tropical Express Couriers................................................ 137 Acclaim Freight & Logistics Services Limited................... 138 The Shipping Association of Trinidad and Tobago (SATT)............................................................................ 138 Shipping Solutions and Services Ltd............................... 138

Chairman

Richard Lewis Directors

Patricia Lewis Marie Gurley Soraya Gonsalves Vanessa Ramtahal Sales Executives

Patricia Lewis Marie Gurley Michelle Nunes Edited by

Natalie Dookie Layout

Shayam Karim Laird Raymond Writers

Jeanette G. Awai Kay Baldeosingh-Arjune Natalie Dookie Paul Hadden Kieran Andrew Khan Bavina Sookdeo Sheldon Waithe Produced and Created by

Prestige Business Publications Ltd. Printed by

The Office Authority Limited Annual Distribution 6,000 copies

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Publisher’s Note Who’s Who in Trinidad & Tobago Business 2023-24

n this issue of ‘Who’s Who in Business in Trinidad & Tobago,’ we explore the future of business. What is shaping our future? What are the trends, predictions, and insights propelling sectoral growth and development? In today’s rapidly evolving business landscape, the importance of embracing emerging technologies stands out. From artificial intelligence, machine learning, automation, and blockchain technology to the Internet of Things – they are all driving greater sectoral efficiency, reducing costs, and improving customer experiences. Environmental, social, and governance (ESG) principles are also driving change. It is our responsibility to play a significant role in taking care of the planet we live and work on. As professionals and businesses, we have a duty to our current and future sustainability; to achieve this, we need unwavering commitment to sustainability via the goals of people, planet, and prosperity. The outcome will be the realisation of ESG sustainability on a national and regional scale.

The ‘Who’s Who in Trinidad & Tobago Business’ family of companies and professionals can be the conduit for creating and implementing these ideas and solutions for Trinidad and Tobago and the wider Caribbean. If this collective can collaborate around imagining and understanding our future and tackle the changes required in education, in how we build businesses, in how we lead and communicate while focusing on priorities in governance, technology, and sustainability, this will impact and help solve our social, economic, and political challenges.

Shaping our Future seminars, and surveys. The key to success will be diversity, equity, inclusion, funding, and crowdsourcing by genuine supporters at all levels of society to secure positive change. Those who will be the future must be the drivers of this idea. We have conducted some incredible interviews with the Who’s Who of government, the private sector, academia, and civil society, and the invaluable insights they have been able to contribute are the cornerstones of this publication’s opening pages, and for that, I thank all the interviewees and contributors. I must also mention that we have welcomed to the extended family of the ‘Who’s Who in Trinidad & Tobago Business’, the ‘Who’s Who in Guyana Business’ and ‘Who’s Who in Suriname Business’. These publications are growing exponentially through the dedication and hard work of Vishnu Doerga and this team, who have seen success after success from their efforts. Thanks also to those who have once again invested in being present on the pages of this publication. Thank you for being part of this wonderful Who’s Who in Business community that we have created over the years. Congratulations on your continued success in business and showcasing the people responsible for your success. Finally, I wish to thank the incredible group of dedicated employees and suppliers who work at the top of their game each year to create a better product than that of the prior year; these are the ‘SHAPERS’ who will ensure that we are still the number one rated local networking resource in the future.

Globally and regionally, it’s almost impossible to impact our future outside of our immediate environment in T&T, but that should not be an excuse for not tackling the things that we can change. If we can agree on what our future should look like and include some basic guidelines around the UN sustainable development goals, we can then create ownership to get to that desired state. Eighty per cent of the people featured in this publication understand the concepts of ownership, accountability, and the aggregate strength around team sourcing of ideas. Therefore, the first word in our theme, ‘SHAPING the Future’, comes into play, and this is why we need to employ, through business associations, universities, and government planning agencies, a properly constructed national think tank dedicated to taking ideas from conception to real-world application and implementation. These ideations can be the result of brainstorming sessions, online forums,

Richard Lewis Chairman Prestige Business Publications Limited

The key to success will be diversity, equity, inclusion, funding, and crowdsourcing by genuine supporters at all levels of society to secure positive change.

Messages Ministry of Trade and Industry, Republic of Trinidad and Tobago

T =

he Trinidad and Tobago economy continues to show remarkable resilience as a result of deliberate and decisive action by the Government of Trinidad and Tobago. The Ministry of Trade and Industry (MTI) is working closely with the business community to shape the future of our businesses and develop our non-energy sector. The MTI remains steadfast in its implementation of initiatives geared towards increasing nonenergy exports in goods and services, while also looking at new and innovative ways to improve business facilitation and investment. These initiatives are guided by the National Development Strategy (2016-2030) – Vision 2030 and the Roadmap for Trinidad and Tobago: Transforming to a New Economy and Society. The business community continues to be an important and valuable stakeholder in achieving our objective to create an enabling environment that facilitates trade, business and investment. The performance of non-energy exports is noteworthy and encouraging. In particular, there was a 12% increase in non-energy exports from TT$15.5 billion in 2021 to TT$17.5 billion in 2022. There remains much room for further growth. To further support our expansion in international markets, a Trade and Investment Promotion Agency will be established in 2023. This agency will transform and increase the competitiveness of the trade and business environment of Trinidad and Tobago by modernising our export and investment promotion outreach. In addition, Commercial Offices have been established in Panama, the USA and the UK and two Commercial Attachés in Guyana and Jamaica have been appointed to promote the expansion of exports in the Caribbean, North and Latin American and European markets. A Special Economic Zone (SEZ) Regime has also been developed and will be finalised this year (2023), aimed at enhancing the appeal of Trinidad and Tobago’s economic zone regime, encouraging investment and increasing private sector involvement in the economy. It will include a comprehensive investment framework and an SEZ Authority to effectively regulate the regime. The Government envisions a future that embraces digital technology and is committed to improving the ease of doing business in Trinidad and Tobago. Accordingly in keeping with this vision, a Trinidad and Tobago Trade and Investment Portal was launched in

T&T’s Economic

Future May 2023. The Portal provides access to multiple tools and resources to enable companies to identify export and import opportunities, compare market access requirements, monitor national trade performance and make well-informed decisions. Further in July 2023, the MTI launched the enhancement of its existing e-services on the TTBizLink Platform. Included were online payment features and more efficient, streamlined processes for over 40 different trade and business-related services in collaboration with 23 government ministries and agencies. Moreover, later this year, we expect to launch 14 new e-services on the platform and begin the development of a new Port Community System to strengthen the interoperability of the major IT systems at the Ports, Customs and the other border agencies. As we look to the future, an exciting and transformative initiative is the development and implementation of a Green Manufacturing Programme. This will support the reduction of Trinidad and Tobago’s carbon footprint, encourage production of green products and enable manufacturers to adopt and integrate green processes into their daily operations. The Government continues to create a modern, efficient, digital and environmentally sustainable ecosystem to allow businesses to thrive and make investment more attractive. We continue to value the input of our stakeholders and strongly support the growth and development of the private sector, which is beneficial to all and essential to the long-term economic development and prosperity of Trinidad and Tobago. Ministry of Trade and Industry Level 17, Nicholas Towers 63-65 Independence Square Port of Spain, Trinidad Tel: (868) 623-2931-4, 627-3300 Fax: (868) 627-8488 Email: mti-info@gov.tt Website: tradeind.gov.tt

Senator The Honourable Paula Gopee-Scoon Minister Ministry of Trade and Industry Republic of Trinidad and Tobago

The Government continues to create a modern, efficient, digital and sustainable ecosystem to allow businesses to thrive.

Messages Who’s Who in Trinidad & Tobago Business 2023-24

Messages Tobago House of Assembly (THA) Calder Hall Administrative Complex 62-64 Calder Hall Road, Scarborough 900408, Tobago Tel: (868) 639-3421 Ext-1; Fax: (868) 639-5374 Email: chiefsecretary@tha.gov.tt Website: tha.gov.tt

obago is at an inflexion point, where its potential is actively being transformed into power. This is a critical time for us, as we challenge limits, both constitutionally and mentally, while doing the groundwork to competitively position ourselves for the future. You are witnessing firsthand Tobago’s reintroduction to the wider world, from a once timid island, to one now unafraid of attaining greatness.

The Honourable Farley Chavez Augustine Chief Secretary and Ensuring that Tobago self-actualises Secretary for Finance, demands the strategic and urgent Trade and the Economy strengthening of our government institutions. While this will be no easy feat, it must be prioritised in order to deliver a more efficient brand of governance to Tobagonians, as well as improved economic growth. This Administration firmly acknowledges, that our institutions are vital players in the development equation. And therefore, institutional strengthening is an imperative across our land, with the reformation of the Tobago House of Assembly (THA) being chief among them. A more empowered Assembly with greater agility to execute its mandate, means more empowered communities, a more empowered island — a Tobago that can better contribute as an equal national partner. It is for this reason, it must be reiterated that Tobago’s development is essentially national development. Additionally, improvements to the THA will include a significant push to digitise its operations. Tobago absolutely cannot be left behind, as the world continues to race towards a digital future. We must get onboard the digital revolution, and the THA has to be an exemplary body in this regard. In fiscal 2024, the first phase of an e-government platform, MY-THA, will consolidate various government services into a safe and singular digital space. This digital hub will be a game-changer allowing the Tobagonian diaspora, persons with limited mobility, or simply those who enjoy convenience, to easily access business development loans, housing applications, social assistance, and so much more. Another priority area is the capacity building of our human capital. Here, the inherited Tobago Public Service Academy (TPSA) will be leveraged, to retrain our workforce to confidently be 21st century ready and savvy.

It is evident that Tobago is getting ready to greet the future, so keep your eyes peeled to this little island!

Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber) Columbus Circle, Westmoorings P.O. Box 499, Port of Spain, Trinidad Tel: (868) 637-6966; Fax: (868) 637-7425 Email: chamber@chamber.org.tt Website: chamber.org.tt

Kiran Maharaj President

Stephen de Gannes Chief Executive Officer

he Trinidad and Tobago Chamber of Industry and Commerce commends the publishers of ‘Who’s Who in Trinidad & Tobago Business’ as it remains a publication of choice for the global business community. There are no economic models for uncertainty. Our country has shown resilience and we continue to adapt and evolve towards sustainability. The T&T Chamber covers a diverse number of business sectors in our national community and we are committed to providing the resources, networking opportunities, and advocacy needed to help our members succeed in their endeavours. We represent The Voice of Business nationally on 40 working groups, task forces, boards, national councils and 10 internal committees. Our road map includes initiatives to Increase Economic Participation and introduce new opportunities towards a vision of shared prosperity; focusing on Enhancing Social Infrastructure Provisions via environmental, social, and governance (ESG) mandates; embracing Emerging Technology Opportunities; Enhancing the Adoption of Digital Technology; Increasing Innovation Diffusion; Increasing Levels of Entrepreneurialism; and developing hidden opportunities for economic advancement and inclusion. All of these point to the necessity to strongly support our MSMEs and untapped sectors via catalytic strategies. We adhere to the principle that with progress comes the prosperity of our people. Businesses must also continue to support efforts within our social fabric as we confront challenges. We are in a community where we must harness the potential of our youth and maintain ideals of diversity, equity and inclusion. We will continue to advocate for policies and regulations to foster a facilitative environment that allows all businesses to thrive and be globally competitive. The challenges we face are not insurmountable; it is a matter of identifying the pieces of the puzzle and deciding where we place each. We invite you to be part of this journey with us and wish you all well.

Messages Who’s Who in Trinidad & Tobago Business 2023-24

American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T) Sanaa Building 6 Scott Street, St. Clair, Port of Spain, Trinidad Tel: (868) 622-4466; 295-4869 Email: inbox@amchamtt.com Website: amchamtt.com

Stuart Franco President

Nirad Tewarie Chief Executive Officer

t AMCHAM T&T, we pride ourselves on being the pathway to the Americas. Simply put, we create opportunities for local businesses to expand outward, seek to attract more foreign direct investment, and work to strengthen the rule of law so that our nation becomes an even more attractive place to do business. There is no doubt that Trinidad and Tobago is a prime destination for foreign investment and trade, owed largely to our rich natural resources, low energy costs, robust port infrastructure, highly skilled and talented work pool, and easy access to regional and international markets. We are the Caribbean hub that creates a direct link to markets in North and South America. We are also a vibrant cosmopolitan hub due to our diverse populations, rich cultural background, and host to the greatest show on earth. And soon we intend to be the major Tech Hub of the region that will allow local businesses to export tech services to international markets while developing a critical mass of local talent. At AMCHAM T&T, we see the development of a tech sector in T&T as a vital component of our country’s future growth strategy. For this to happen, we need to strengthen ICT skills development and education to

create a talent pool with tech-related skills to sustain the digital economy. We must also work on putting the nearshoring strategy into action so that this generates some momentum soon. I think the conversation we want to have over the next year and beyond is about how we can generate more business while simultaneously improving the quality of lives of citizens and protecting our environment. That’s why we need to develop sustainable business practices that will maintain competitiveness and positively impact social change. This is where I believe environmental, social and governance (ESG) investments can be so critical to our business survival and our nation’s future. We must ensure that we support the energy transition, introduce low-carbon products, advance waste reduction campaigns to promote the green initiative, and embrace diversity, equity and inclusion (DEI) policies as part of our governance and social responsibility. These are some of the priority areas that will shape AMCHAM T&T’s work in the future. Through our expertise and access to our network of 25 AMCHAMs within this region, we welcome everyone to make AMCHAM T&T your preferred growth partner into T&T or from T&T to the hemisphere!

Chaguanas Chamber of Industry and Commerce (CCIC) 17 Cumberbatch Street Chaguanas, Trinidad Tel: (868) 671-2242, 272-2242 Email: ccic@ccictt.org Website: ccictt.org Embracing Innovation and Human Development

Baldath Maharaj President

he ongoing geopolitical conflict between Russia and Ukraine has resulted in temporary elevated energy prices, providing some relief for Trinidad and Tobago. However, this relief is not sufficient to counterbalance external factors that have accelerated inflation, such as international food prices and supply chain disruptions post-pandemic. The continuous rise in inflation and domestic crime present significant challenges for businesses, requiring them to be prudent in their capital investments and cost evaluations. As a nation, we must embrace the ‘BIC’ approach— Business-Innovation-Culture—as we move forward to shape our future. Worldwide business models are undergoing a process of ‘dematerialisation,’ shifting towards digitalisation and virtualisation. This transformation is converting physical attributes into virtual ones, resulting in reduced costs and an enhanced creative industry in entertainment, gaming, and social media, with greater investment possibilities and the convenience of remote work. Virtualisation can serve as a potential solution

to curb our escalating crime surge, as e-pay and e-wallet systems offer safer alternatives to physical cash transactions. This shift has also driven advancements in CCTV systems and continuous progress in the development of biometrics and Information and Communications Technology (ICT). The rapid evolution of technology forces us to become more innovative to adapt and overcome the increased challenges in our current economic climate. Failing to do so risks being trapped in an obsolete environment, especially with the latest developments in artificial intelligence (AI). Looking ahead, the upcoming ‘Gen Z’ generation is poised to make up a third of our workforce in the next decade. To prepare for this, we must focus on developing our human capital towards innovation and growth, extending beyond mere profitability to preserving human life and values with greater empathy for others and the environment. It is essential to acknowledge that we cannot rise to developed status without human development. Through education and innovation, we can create a sustainable and progressive environment for our nation’s growth.

Messages Who’s Who in Trinidad & Tobago Business 2023-24

The Energy Chamber of Trinidad and Tobago (The Energy Chamber) Suite B2.03, Atlantic Plaza Atlantic Avenue, Point Lisas, Couva, Trinidad Tel: (868) 6-ENERGY, 679-6623/1398 Email: execoffice@energy.tt; Website: energy.tt

O Dr. Thackwray Driver President and Chief Executive Officer

Jerome Dookie Chairman

ver the last year, the Energy Chamber continued to actively pursue initiatives aimed at achieving the objectives of its 6-point plan to secure T&T’s natural gas supply and drive the transition to a low-carbon future. We are encouraged by the progress made to date on many of the objectives outlined in the plan, both from the Government and private sector initiatives. We continue to work with all stakeholders to ensure swift decision-making and quick implementation of the projects and policies which will bring these critical elements to fruition. The Energy Chamber continues to advocate for better utilisation of the country’s natural gas resources, away from electricity generation to the downstream sector where it can be monetised to the greater benefit of the nation’s citizens. The Energy Chamber submitted detailed recommendations to the Regulated Industries Commission (RIC), supporting the removal of the current cross-subsidies that the gas industry provides for electricity consumers. We have always advocated for efficient and transparent pricing of fuels and electricity. We keenly await the final outcome. Critical to the long-term viability of the energy sector in T&T is integration of the regional energy services markets. Over the last five years, there has been astonishing growth in energy developments in the Caribbean Community, in particular in the oil and gas sector in Guyana and Suriname

but also in the renewables sector in Barbados, Jamaica and the Eastern Caribbean. The full implementation of the CSME could further support the growth of the energy services sector in the region. This would ensure that expertise, equipment and capital moves throughout the region and gets to where it is needed most. This will save time and resources and ensure that projects are more viable and are executed quickly. The Energy Chamber is proud of what the country has accomplished in the energy sector and the safety record of the industry. We also recognise however that there is a need to address asset integrity issues due to aged infrastructure associated with being in the industry for over 100 years. Safety has always been a priority of the sector, and we continue to work with all stakeholders to ensure safe operations for the environment and all those who work in the sector. By keeping this issue as a core tenet of the industry, it secures the long-term viability of the energy sector. Finally, we’re happy to share that the Energy Chamber recently achieved ISO 9001:2015 certification. The certification is related to the Energy Chamber’s implementation of a Quality Management System based on recognised international standards. This bolsters our commitment to quality and continuous improvement across the organisation.

Trinidad and Tobago Manufacturers’ Association (TTMA) TTMA Building, 42 Tenth Avenue, Barataria, Trinidad PO Box 971, Port of Spain, Trinidad Tel: (868) 675-TTMA (8862); Fax: (868) 675-9000 Email: bduofficer@ttma.com; Website: ttma.com Shaping Our Future

Roger Roach President

he non-energy manufacturing sector supported by the Trinidad and Tobago Manufacturers’ Association (TTMA) continues to grow its contribution to the country’s GDP, with our ultimate goal to double the value of non-energy manufacturing exports by 2025, moving from TT$3.6 billon to TT$7 billion. TTMA continues to make strides in this area as the manufacturing sector’s contribution to GDP increased by 1.2%, moving from 18% in 2021 to 19.2% in 2022. Our sector has been instrumental in shaping the future of Trinidad and Tobago, and its contribution to economic growth should not be understated, as highlighted by the IDB’s publication on 5th May 2023 which states, “In 2022, economic growth picked up led by the non-energy sector.”

Ramesh Ramdeen Chief Executive Officer

TTMA supports our members by creating opportunities for them to grow and expand. Thus far in 2023 (Jan-June), we hosted trade missions, partnering both with exporTT and EximBank, to Grenada, Suriname and the Dominican Republic with expected trade missions to Saint Lucia, Antigua & Barbuda and Guyana carded for the balance of 2023. Additionally, we hosted our Trade and Investment Convention (TIC) at the Centre of Excellence Macoya with

our largest show since 2019. TIC 2023 allowed for the strategic Business-to-Business matchmaking meetings where introductions were made, relationships were strengthened and business was conducted. The show hosted 260 booths with 230 exhibitors and an estimated 12,000 visitors. The Association works with the Government and other statutory organisations and state enterprises via our Secretariat and various Board Sub-Committees to create an enabling environment for business. One such recommendation to improve the ease of doing business is the Forex Facility at EximBank which was adopted by Government to alleviate the challenge of access to foreign exchange for members to purchase raw materials. We also continue to work with the respective agencies to combat crime such as in the area of illicit trade, partnering with the Trinidad and Tobago Police Service (TTPS) and other organisations. Additionally, we are instrumental in working operationally with exporTT on all aspects of the Export Booster initiative. TTMA continues to ensure the manufacturing sector shapes a positive future for Trinidad and Tobago through our efforts in forging and strengthening partnerships with all functional and strategic stakeholders locally and internationally, which continue to the benefit of our members and the people of Trinidad and Tobago.

Messages Who’s Who in Trinidad & Tobago Business 2023-24

Employers’ Consultative Association of Trinidad and Tobago (ECA)

Institute of Chartered Accountants of Trinidad and Tobago (ICATT)

17 Samaroo Road, Aranguez Roundabout North Aranguez, Trinidad Tel: (868) 675-5873, 638-6463 Fax: (868) 675-6026 Email: communications@ecatt.org Website: ecatt.org

2nd Floor, Professional Centre Building, 11-13 Fitzblackman Drive, Wrightson Road Extension, Port of Spain, Trinidad Tel: (868) 623-8000 Email: service@icatt.org Website: icatt.org

Keston Nancoo Chairman

Dwayne RodriguezSeijas CA, FCCA President

Ronald Ramlogan Chief Executive Officer

his year’s theme, ‘Shaping Our Future’ is indeed timely. The business ecosystem is experiencing unprecedented shifts and leaders are increasingly focused on anticipating potential challenges or predicting future trends within their respective industries. Artificial intelligence, big data and other digital and cyber-physical technologies are set to usher in a new industrial revolution within Trinidad and Tobago and the wider Caribbean. With this future before us, and as technology adoption increases, serious conversations are needed on the jobs of the future and the skills that will be needed. In anticipating the future, we also need to be prepared for disruption and uncertainty. While businesses may have traditionally had to confront one type of risk, our growing interconnectedness means that disruptor events are no longer singular. Business leaders must now be able to adapt their operations and prepare their workforce for a variety of shocks be it economic, social, geopolitical, technological and health, among others. As such, any conversation on future growth and development must be hinged upon building a ‘Resilient Future’, shifting to a new paradigm whereby cultures of resilience are fostered, both at the national and organisational levels. In a recently concluded study on business resilience, the ECA found that global disruptions experienced at the height of the COVID-19 pandemic still remain a challenge for many micro, small and medium enterprises (MSMEs), in addition to other coexisting threats within the current business landscape such as utility challenges, climate and weather-related disruptions, cyberattacks, and the persistent threats posed by crime and criminality. Unfortunately, many businesses still lack the tools to face these hazards and there is an urgent need to develop robust business resilience and continuity plans and strategies. At the ECA, we are of the belief that if we are to shape the future and develop a strong economy, we can no longer afford to operate in silos. Indeed, much work is now needed to develop a robust business resilience ecosystem.

Marsha Caballero Chief Executive Officer

ecovery post the pandemic period is not linear—there is no one moment where all organisations, or all communities, can declare that the effects are truly over. In addressing the previous and current adversities, the accountancy profession has remained steadfast, and committed to charting new territory and navigating uncertainty. In today’s dynamic landscape, understanding trends and forecasting the future are indispensable tools for businesses striving to stay ahead and shape their future success. As we grapple with global megatrends such as ecological sustainability, ubiquitous technology including artificial intelligence, energy consumption and other areas of concern, it is critical that we focus on shaping our future with an even more strategic and determined approach. ICATT’s 3-year strategic plan which concentrates on Driving Sustainability and Reinforcing Trust is an active framework for managing the various global trends and challenges that affect the accounting professional and the wider society. As the regulator and representative of the accounting profession, the Institute is dedicated to upholding the highest possible standards for financial management, reporting, and governance through advice and educational initiatives that provide our members with the knowledge and ability to adjust to the shifting trends. The future of accounting will be characterised by evolving business needs, regulatory changes and rapid technological advancement. To thrive in this environment, accounting professionals will need to continuously learn and develop new skills to stay relevant and provide value-added services to clients and organisations. ICATT is proud to lead the charge in adopting a visionary attitude that will drive even greater impact for the profession, its stakeholders and the public interest. By embracing the opportunities that come with change, ICATT is shaping our future with an accountancy profession that thrives and continually makes a positive impact on our economy and society. Together, we will navigate the dynamic landscape and create a future where staying ahead is not just a goal, but a mindset deeply ingrained in the DNA of our profession.

Messages Who’s Who in Trinidad & Tobago Business 2023-24

The Supermarket Association of Trinidad and Tobago (SATT) Unit 235, Centre Pointe Mall 3-25 Ramsaran Street, Chaguanas, Trinidad Tel: (868) 757-8081 Email: info@satthq.com, satt.president@gmail.com Website: satthq.com

Rajiv Diptee President

A Resilient Retail Odyssey

consumer base becomes more discerning, given the struggle of salaries to keep pace with inflation.

n the ever-evolving landscape of Trinidad and Tobago’s retail sector, we find ourselves embarking on a dynamic and transformative journey. Winds of change compel businesses to not only weather the shifts but to thrive despite them. This pivotal moment calls for adaptation, innovation and the wholehearted embrace of new strategies.

We stand on the precipice of a technological revolution. A remarkable surge in digital sales underscores the burgeoning affinity for online shopping. This trend is not ephemeral but rather a harbinger of future retail dynamics. While the path ahead might be shrouded in uncertainty, the promises of heightened efficiency, fraud deterrents and precision advertising are irrefutable. Forays into digital payment solutions and AI-powered processes are promising as their integration into the mainstream retail tapestry brim with untapped potential.

We must first acknowledge the web of factors that have intricately woven the fabric of consumer behaviour and demand. The socio-economic forces that have sculpted traditional retail paradigms can no longer be overlooked. Moreover, the past three years have seen us navigating a tempest of supply chain disruptions, resulting in a reshaped post-COVID retail landscape. Amidst the flux of global events, supply chain urgencies continue to reverberate through both domestic and global supply networks. Gradually, the tide of normalised supply is finding its rhythm, thanks to the strategic optimisation of product portfolios. While price fluctuations persist, they have not tumultuously affected commodities, and the grip of inflation is slowly loosening. In this environment, our industry’s resilience is demonstrated by our ability to adapt and adjust our strategies. The shifting sands of inflation have brought forth trends indicating a deliberate shift towards valueconscious purchasing. This is particularly evident as the

Yet, challenges persist. Escalating operational expenses, deep security concerns intertwined with persistent crime and the perennial foreign exchange dilemma demand our concerted attention. The imperative of sustainable solutions, local investment, and an unwavering dedication to domestic food security demands a focused thrust. Let us now grasp the reins of this journey, viewing change as an avenue to flourish. The indomitable spirit and adaptability that has seen us through tumultuous times must guide us into the future. Through the nurturing of innovative practices, the cultivation of consumer experiences and the resolute confrontation of pressing challenges, we chart a course toward a thriving future.

Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber) 2nd Floor, Ansa McAl Building, Milford Road P.O. 47, Scarborough, Tobago Tel: (868) 639 2669; Fax: (868) 639 3014 Email: tobagochamber@chamber.org.tt. Website: chamber.org.tt

Curtis Williams Chairman

he Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce congratulates the publishers of ‘Who’s Who in Trinidad & Tobago Business’ on the successful publication of another informative issue. The Division was established specifically to serve the needs of the Tobago business community and remains a vibrant and proactive arm of the T&T Chamber. Originally established as the Tobago Chamber of Commerce, it merged with the T&T Chamber 37 years later. The Division will continue its work to be the connector and advocate for businesses on the island, particularly in the areas of tourism and related business streams which are critical to the island. Through the work of our divisional committees and our presence on committees of the Tobago House of Assembly, we engage collaboratively. We also seek out synergistic relationships with central government and national stakeholders. In doing so, we provide a vital link between the private and public sectors and civil society to further the interests of Tobagonians.

Messages Who’s Who in Trinidad & Tobago Business 2023-24

Trinidad and Tobago Coalition of Services Industries (TTCSI) 18 O’Connor Street, Woodbrook Port of Spain, Trinidad Tel: (868) 622-9229 Email: marketing@ttcsi.org Website: ttcsi.org

Mark Edghill President

Vashti G. Guyadeen Chief Executive Officer

he Trinidad and Tobago Coalition of Services Industries (TTCSI) plays a crucial role in driving the growth and development of Trinidad and Tobago’s services sector. Established in 2006, the TTCSI brings together various services associations and organisations to address trade and development issues, making it a vital force in the country’s economy.

The TTCSI promotes competitiveness in the services sector through continuous professional development, industry standards, and globally recognised certifications. Additionally, the organisation educates service providers on trade agreements and government policies that impact service exports, equipping them to navigate complex international markets effectively.

With the services sector contributing a substantial 58% to real GDP, the TTCSI’s strategic objectives are essential for its sustainable expansion. These objectives focus on providing national service providers with knowledge of export opportunities and building robust data analytics and sectoral reports. This empowers businesses with valuable insights to make informed decisions and seize international market prospects.

By representing the interests of the services sector and advocating for fair multilateral rules, the TTCSI ensures that the industry’s voice is heard in policy discussions. Collaborating with government entities and industry professionals, the TTCSI bridges gaps, shapes frameworks, and drives progress.

To facilitate connections between local service providers and global clients, the TTCSI recently launched the innovative National Services Exporters Portal. This digital platform serves as a streamlined hub, fostering engagement and creating new revenue opportunities for both local and international stakeholders. Through research, focus group meetings, and trade missions, the TTCSI identifies destinations with potential market opportunities. These initiatives encourage service providers to participate in export programmes, engage in promotional activities, and develop partnerships both regionally and internationally.

Recognising the need for reliable data on trade in services, the TTCSI places a high priority on collecting robust analytics. This data serves as a powerful tool for policymakers, facilitating evidence-based decisionmaking and supporting trade negotiations. In the face of global challenges, the TTCSI’s role becomes even more critical. By working towards stabilising the economy, attracting foreign investment, and diversifying sources of foreign exchange, the organisation contributes to the long-term resilience and prosperity of Trinidad and Tobago.

Trinidad Hotels, Restaurants, and Tourism Association (THRTA) P.O. Box 243 Port of Spain, Trinidad Tel: (868) 634-1174/5 Email: info@tnthotels.com

Hassel Thom President

he Trinidad Hotels, Restaurants, and Tourism Association (THRTA), the largest private sector tourism body in Trinidad, is delighted to once again be featured in this year’s prestigious ‘Who’s Who in Trinidad & Tobago Business’ publication. As the THRTA continues its dedication to advocating for industry stakeholders, both positively and negatively affecting the tourism-centric trading landscape for over half a century, it represents a diverse membership, including recognised locally owned independent hotels, guesthouses, international chains, restaurants, transport and tour operators, and various businesses providing goods and services to the tourism sector. The COVID-19 pandemic has been the most disruptive event to our tourism value proposition in the past three generations. Understanding this challenge, the THRTA

recognises the importance of collaborating with public and private sector partners to restore some level of normalcy to the trading environment, even with limited resources. It aims to achieve this through advocacy, industry representation, strategic collaborations, networking, research, data acquisition, and exploring new revenue generation opportunities for short-term survival. The THRTA is well aware that the post-pandemic era demands seizing opportunities beyond traditional sources. This approach ensures that every aspect of Trinidad’s tourism value chain prioritises the collective interest of the destination over self-interest. By adhering rigorously to health and safety best practices and monitoring them closely, the Association aims to boost confidence among all travellers to Destination Trinidad.

Associations Who’s Who in Trinidad & Tobago Business 2023-24

Associations

Christian Rampersad President

Sally Singh President

Richard Downie President

Kirt Hills President

Marcia Samaroosingh Vice President Sudesh Ramkissoon 2nd Vice President c/o Zam Industries 63 Eastern Main Road D’Abadie, Trinidad Tel: (868) 331-6404; 685-0441 Email: arimabusinessassociation @yahoo.com FB: www.facebook.com/ ArimaBusinessAssociation

Tracy Austin Vice President Suite A4 Kencita Court 76 Picton Street, Newtown Port of Spain, Trinidad P.O. Box 6494, Maraval, Trinidad Tel: (868) 628-9048 Fax: (868) 628-9049 Email: area.tt.assoc@gmail.com Website: www.areatt.com

Kelly Bute-Seaton Executive Director Level 1, Invader’s Bay Tower, Invaders Bay Off Audrey Jeffers Highway Port of Spain, Trinidad Tel: (868) 235-6291 Email: secretariat@batt.org.tt Website: www.batt.org.tt

Charielle Plowden Corporate Secretary One FinTech Avenue, Tower D International Waterfront #1 Wrightson Road Port of Spain, Trinidad Tel: (868) 275-6174 Email: admin@fintechtt.com; info@fintechtt.com

Arima Business Association

Melena Simon-O’Neil President

Association of Female Executives of Trinidad and Tobago (AFETT) Simone Francois-Whittier President Elect P.O. Box 1919, Port of Spain, Trinidad Tel: (868) 779-1632 Email: president.afett2@ gmail.com

Dr. Trevor Townsend President

Association of Professional Engineers of Trinidad and Tobago (APETT)

The Professional Centre Building 1st Floor, Unit A203, 11-13 Fitz Blackman Drive South Port of Spain, Trinidad Tel: (868) 627-6697 Email: office@apett.org; Website: www.apett.org

Association of Real Estate Agents (AREA)

Jason Clarke President

Association of Trinidad and Tobago Insurance Companies (ATTIC)

ATTIC Head Office and Training Centre 46-50 Picton Street, Newtown Port of Spain, Trinidad P.O. Box 208, Port of Spain, Trinidad Tel: (868) 628-5457 / 2969 / 1663 Email: mail@attic.org.tt Website: www.attic.org.tt

Ryan Latchu President

Automotive Dealers Association of Trinidad and Tobago Reyaz Ahamad Vice President 124-136 Seventh St, Barataria, Trinidad Tel: (868) 674-8885 Email: ryan.latchu @toyota-trinidad.com

Bankers Association of Trinidad And Tobago (BATT)

Curtis Mohammed Executive Director

Caribbean Supermarket Association Rajiv Diptee Chairman Unit 235, Centre Pointe Mall 3-25 Ramsaran Street Chaguanas, Trinidad Tel: (868) 757-8081 Email: info@satthq.com; csacaricom@gmail.com

Keston Nancoo Chairman

Employers’ Consultative Association of Trinidad and Tobago (ECA)

Ronald Ramlogan Chief Executive Officer 17 Samaroo Road Aranguez Roundabout North Aranguez, Trinidad Tel: (868) 675-5873; 638-6463 Fax: (868) 675-6026 Email: communications@ecatt.org Website: www.ecatt.org

Fintech Association of Trinidad and Tobago (FINTECHTT)

Cavelle Joseph-St. Omer President

Human Resource Management Association of Trinidad & Tobago (HRMATT)

Lara Quentrall-Thomas Vice President P.O. Box 22, Port of Spain, Trinidad Tel: (868) 687-5523 Email: secretariat@hrmatt.com FB: www.facebook.com/HRMATT

Andre St. Clair President

Institute of Banking and Finance of Trinidad and Tobago (IBF) Marsha R. John Chief Executive Officer Level 1 Invader’s Bay Tower, Invaders Bay Off Audrey Jeffers Highway Port of Spain, Trinidad Tel: (868) 235-6291 Email: marketing@ibf.org.tt Website: www.ibf.org.tt

Associations Who’s Who in Trinidad & Tobago Business 2023-24

Dwayne Rodriguez-Seijas CA, FCCA, President

Rajiv Diptee President

Mark Edghill President

Lorraine Pouchet President

Marsha Caballero Chief Executive Officer 2nd Floor, Professional Centre Building 11-13 Fitzblackman Drive, Wrightson Road Extension Port of Spain, Trinidad Tel: (868) 623-8000 Email: service@icatt.org Website: www.icatt.org

Sunita Persad Vice President Unit 235, Centre Pointe Mall 3-25 Ramsaran Street Chaguanas, Trinidad Tel: (868) 757-8081 Email: info@satthq.com; satt.president@gmail.com Website: www.satthq.com

Vashti G. Guyadeen Vice President #18 O’Connor Street, Woodbrook Port of Spain, Trinidad Tel: (868) 622-9229 Email: marketing@ttcsi.org Website: www.ttcsi.org

Email: ttitoatnt@gmail.com Tel: (868) 633-4733; 753-2775 Website: www.touroperatorstt.com

Institute of Chartered Accountants of Trinidad and Tobago (ICATT)

The Supermarket Association of Trinidad and Tobago (SATT)

Trinidad and Tobago Coalition of Services Industries (TTCSI)

Trinidad and Tobago Incoming Tour Operators Association (T&TITOA)

Akindele Looby President

Dalia King President

Securities Dealers Association of Trinidad and Tobago (SDATT) Tiffany Marquez Vice President 18 Scott Bushe Street Port of Spain, Trinidad Tel: (868) 491-1146 Email: info@sdattonline.org Website: www.sdattonline.org

Ms. Sonja Voisin President

The Shipping Association of Trinidad and Tobago (SATT) Shelly Balkissoon Vice President 15 Scott Bushe Street Port of Spain, Trinidad Tel: (868) 623-3355 Email: sattops@shipping.co.tt; president@shipping.co.tt Website: www.shipping.co.tt

Bliss Seepersad President

The Trinidad Building & Loan Association (TBLA)

Christopher Lewis Chief Executive Officer 89 Queen Janelle Commissiong Street Port of Spain, Trinidad Tel: (868) 623-1501-4 Email: marketing@tblamortgages.com Website: www.tblamortgages.com

Larry Tai Chew President

Trinidad and Tobago Association of Insurance and Financial Advisers (TTAIFA) Dominic Romain Vice President 129-131 Edward Street Port of Spain, Trinidad Tel: (868) 624-2940 / 2608 Email: info@ttaifa.com Website: www.ttaifa.com

Glenn Mahabirsingh President

Trinidad and Tobago Contractors Association (TTCA) Rodney Cowan Vice President The Professional Centre Bldg. 1st Floor, Unit B 203 11–13 Fitzblackman Drive South Port of Spain, Trinidad Tel: (868) 627-1266 / 8020 Email: service@ttca.com Website: www.ttca.com

Corene Procope President

Trinidad and Tobago Group of Professional Associations Ltd. (TTGPA) Oneika Bushell Administrative Manager The Professional Centre 11-13 Fitzblackman Drive South, Woodbrook Port of Spain, Trinidad Tel: (868) 627-1539 Email: secretariat@ttgpa.org Website: www.ttgpa.org

Trinidad and Tobago Institute of Architects (TTIA)

Rm 305B, The Professional Centre, North Block 11–13 Fitzblackman Drive, Woodbrook Port of Spain, Trinidad Tel: (868) 624-8842 Email: administration@ttiaarchitects.org Website: www.ttia-architects.org Alpha Lorde President

Tobago Hotel and Tourism Association (THTA) Apt 1, Lambeau Credit Union Bldg. Auchenskeoch Road Carnbee, Tobago P.O. Box 295, Scarborough, Tobago Tel/Fax: (868) 639-9543 Email: tobagohoteltourismassoc@ gmail.com Website: www.tobagohoteltourism.com

Associations Who’s Who in Trinidad & Tobago Business 2023-24

Associations and Chambers Who’s Who in Trinidad & Tobago Business 2023-24

Roger Roach President

Dr. Damion Basdeo President

Hassel Thom President

Dr. Marisa Nimrod C.E.O / President

Ramesh Ramdeen Chief Executive Officer TTMA Building, 42 Tenth Avenue Barataria, Trinidad PO Box 971, Port of Spain, Trinidad Tel: (868) 675-TTMA (8862) Fax: (868) 675-9000 Email: bduofficer@ttma.com Website: www.ttma.com

Dr. Simone McFee President Elect 1 Sixth Avenue, Xavier Street Extension Orchard Gardens, Chaguanas, Trinidad Tel: (868) 671-7378 / 5160 Email: medassoc@tntmedical.com; president@tntmedical.com Website: www.tntmedical.com

P.O. Box 243 Port of Spain Trinidad Tel: (868) 634-1174/5 Email: info@tnthotels.com

Lt. Colonel Jozette McLean Vice President Unit 3, 14 Suffolk Road Jerningham View Ltd., Belmont Port of Spain, Trinidad Tel: 1-868-701-9684 Email: caohcaribbean@gmail.com Website: www.caohcaribbean.org

Trinidad and Tobago Manufacturers’ Association (TTMA)

Trinidad and Tobago Medical Association (T&TMA)

Trinidad Hotels, Restaurants, and Tourism Association (THRTA)

The Caribbean Association for Oncology and Hematology (CAOH)

Chambers of Commerce American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T)

Stuart Franco – President Nirad Tewarie – Chief Executive Officer Sanaa Building # 6 Scott Street St. Clair, Port of Spain Trinidad, W.I. Tel: (868) 622-4466; 295-4869 Email: inbox@amchamtt.com Website: www.amchamtt.com

Chaguanas Chamber of Industry & Commerce Baldath Maharaj – President 17 Cumberbatch Street Chaguanas, Trinidad Tel: (868) 671-2242, 272-2242 Email: ccic@ccictt.org Website: www.ccictt.org

Couva/Point Lisas Chamber of Commerce Mukesh Ramsingh – President 12 Camden Road, Couva, Trinidad Tel/Fax: (868) 636-5017, 609-5017 Email: couva.chamber@gmail.com FB: www.facebook.com/couvachamber

European Business Chamber in Trinidad and Tobago Dr. Axel Kravatzky – President 18 O’Connor Street, Woodbrook Port of Spain, Trinidad Tel: (868) 684-8365 Email: info@eurochamtt.org Website: www.eurochamtt.org

The Energy Chamber of Trinidad & Tobago (The Energy Chamber)

Dr. Thackwray Driver President and Chief Executive Officer Jerome Dookie – Chairman Suite B2.03, Atlantic Plaza Atlantic Avenue Point Lisas, Couva Trinidad and Tobago Tel: (868) 6-ENERGY, 679-6623 / 1398 Email: execoffice@energy.tt Website: www.energy.tt

The Greater Tunapuna Chamber of Industry and Commerce Ramon Gregorio – President 10 Eastern Main Road, Tunapuna Trinidad, West Indies Tel: (868) 322-4482 Email: gtchamberinfo@gmail.com Website: www.tunapunachamber.org

Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce

Curtis Willliams – Chairman 2nd Floor ANSA McAL Building, Milford Road PO Box 47, Scarborough, Tobago Tel: (868) 639-2669 Fax: (868) 639-3014 Email: tobagochamber@chamber.org.tt Website: www.chamber.org.tt

Sangre Grande Chamber of Commerce

Preston Sam – President The Secretariat PO Box 4500 Sangre Grande, Trinidad Tel: (868) 275-7274 Email: sgchambertt@gmail.com; sgrandechamber@gmail.com Website: www.facebook.com/SGChamberTT

Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber)

Kiran Maharaj – President Stephen de Gannes – Chief Executive Officer Columbus Circle, Westmoorings PO Box 499, Port of Spain, Trinidad Tel: (868) 637-6966 Fax: (868) 637-7425 Email: chamber@chamber.org.tt Website: www.chamber.org.tt

Associations and Chambers Who’s Who in Trinidad & Tobago Business 2023-24

17 Cumberbatch Street, Chaguanas, Trinidad, W.I. Tel: (868) 671-2242; 272-2242 Email: ccic@ccictt.org Website: ccictt.org facebook.com/Chaguanaschamber/ linkedin.com/notifications/ L-R: KEVIN RAMGOOLIE - Director, SARFRAZ ALSARAN - Director, SAJJAD HAMID - Director, KARENA SUKHU - Treasurer, BALDATH MAHARAJ - President, DR. VAALMIKKI ARJOON - Vice President, NESHA MAHASE - Office Manager, SUNIL MOONASAR - Secretary, DANIEL AUSTIN - Assistant Secretary.

Automotive and Aviation Services

Caribbean Aviation Trends to Watch Gavin Medera, CEO, Caribbean Airlines Limited

By Bavina Sookdeo

aribbean Airlines (CAL) has emerged as a dominant force in the regional airline industry, connecting the Caribbean seamlessly and sustainably. Garvin Medera, CEO, Caribbean Airlines Limited, expands, “CAL aims to maintain its leadership position in the next five years by investing in new aircraft, expanding its route network, and providing innovative services. Furthermore, we acknowledge the importance of sustainability, customer accessibility, and inclusion in our strategic vision.” Despite the challenges posed by the pandemic, Medera is optimistic about the future of the regional airline industry.

Recovery and expansion in the regional market CAL’s strategic focus on enhancing network connectivity aligns well with the anticipated recovery and the Caribbean region’s resurgence as a popular tourist destination. Regarding the industry’s demand, Medera pointed out that CAL anticipates continued steady recovery over the next five years, with the International Air Transport Association (IATA) projecting a 3% average passenger growth rate. By adapting to new customer preferences and expectations, the airline aims to exceed the projected growth rate by positioning itself as a preferred travel supplier. According to IATA the Latin American region’s growth has been revised upwards, as shown below, reflecting a strong recovery in some countries and international markets within the Americas and between Europe and the Americas. Maintaining dominance on traditional regional routes is a priority

for CAL. Medera states, “We aim to continuously raise standards, expand our network, and integrate customer feedback to improve services. The company has upgraded its fleet to smaller planes and introduced fuel-efficient B737-8 aircraft. We will continue investing in enhancing convenience, connectivity, and customer satisfaction within the regional market.” CAL’s expansion strategy includes the addition of new routes that cater to evolving passenger demands. While routes are generally announced closer to the launch, Medera emphasised the airline’s commitment to meeting the region’s needs by providing new services over the next five years. Offering convenient point-to-point journeys, the airline envisions the Caribbean as a connecting hub to the Americas and beyond. Furthermore, it aims to leverage ‘Big Data’, manpower planning, digital connectivity, and customer service improvements to expand its overall offerings.

Bleisures and workations: let’s go! “Business traffic is recovering, although virtual meetings have replaced a portion of corporate travel. We acknowledge that there is a need to remind businesses of the value of in-person meetings for relationship building and successful business transactions,” Medera explains. The airline understands that meeting the higher standards set by business travellers, such as improved health and safety measures and reduced queueing, is crucial to improving the convenience of travel. Leisure travel is expected to remain popular over

*ASPAC - Asia-Pacific

21 the next five years. “The Caribbean region’s attractiveness as a tourist destination, with its scenic landscapes, vibrant culture, and diverse recreational activities, makes it conducive for travellers to extend their business trips to leisure experiences. Additionally, as work-life balance and employee well-being become increasingly valued, professionals are actively seeking opportunities to blend business obligations with leisure opportunities,” Medera observes. “New trends, such as ‘bleisure’ and ‘workations’, alongside working remotely, are all changing the mix; these are areas we are seeking to address in our product offerings.”

Sustainability and accessibility: strategies for growth Sustainability is also a key focus; the company has launched a programme to reduce CO2 emissions in alignment with Trinidad and Tobago’s commitment to the Paris Agreement. CAL complies with ICAO’s Carbon Offsetting Scheme in Aviation (CORSIA) and invests in an efficient fleet to maximise passenger-to-fuel efficiency. With the operation of advanced fuel-efficient aircraft such as the B737-8 jet, CAL

has effectively achieved a 2% reduction in CO2 emissions. Over the next five years, the airline will continue prioritising sustainability and explore further measures to reduce its environmental footprint. Accessibility and inclusion for customers are also top priorities. CAL aims to enhance customer experience by improving accessibility through mobile apps, websites and customer contact points. The company also supports special needs customers with assisted devices. Moreover, the airline offers special assistance services, including pre-boarding assistance, wheelchair support, and passenger boarding ramps across its ATR fleet to enhance passenger movement and convenience. Medera envisions a strong future for CAL as a leader in the regional airline industry. Their strategies align with projected industry growth, and their commitment to accessibility and inclusion will ensure a positive travel experience for all customers. The company expects a steady recovery in demand for air travel, maintaining dominance on traditional regional routes while expanding its network and introducing new services.

The Race to Vehicle Electrification Ryan Latchu, President, Automotive Dealers Association of Trinidad and Tobago

By Paul Hadden

s the world continues to move towards cleaner energy sources, many are transitioning from cars with traditional internal combustion engines to electric vehicles. In recent years, one of the most exciting developments in the local automotive industry has been the increased interest in electric and hybrid vehicles and the development of the necessary infrastructure to support such vehicles.

How is the local automotive market adapting to new trends? Globally we continue to see an increase in the demand for more energyefficient vehicles and heightened interest in autonomous mobility solutions. While the likelihood of autonomous mobility, specifically driverless cars, may not be readily realised locally, we are seeing consistent interest in hybrid vehicles (HEV) and other variations of energy-efficient vehicles, such as Battery Electric (BEV) and Plug-in Electric (PHEV) vehicles.

What is the rate of electric and hybrid vehicle adoption in T&T? Our local market is still heavily dominated by traditional automotive vehicle options with internal combustion engines, with upwards of 90% of automotive consumers making this choice annually. However, we recently experienced a surge in hybrid vehicle purchases, with hybrid vehicle sales increasing by 3% between 2017 to 2019. With the reintroduction of tax exemptions in May 2022, which were initially in effect for electric-oriented vehicles from 2016 to 2020, we once again saw an increase in the sale of both hybrid and battery electric vehicles. Sales for this segment continue to trend upward as 2023 is projected to surpass last year’s sales.

What is the range of electric and hybrid vehicles available locally (inventory and pricing)? Over 20 electric-oriented vehicle models are available locally, ranging from sedans to luxury SUVs, with each major distributor offering an ever-expanding competitive selection. Models within this segment can range from economical, starting at approximately TT$230,000, to luxury, up to TT$1,200,000, depending on the make, size, and specifications. Battery efficiency in these vehicles is ever-evolving and improving, with the driving range increasing from an average of 300km to more than 500km.

Does T&T have adequate EV charging infrastructure? With the purchase of Plug-in Electric Vehicles (PHEV), customers are provided with individual charging stations for domestic use. In addition, nine public charging stations are strategically located along the major highways and roads in Trinidad. Of course, there is always room for improvement; we hope to see the installation of more public charging stations throughout Trinidad and, eventually, in Tobago.

How soon can we expect to see hydrogen vehicles on the market? Hydrogen technology in vehicles is relatively new; it is being further developed, tested and is currently focused on two major brands. Therefore, we estimate that hydrogen-powered vehicles will not surface in developing markets until 2025/2026.

Automotive and Aviation Services

Who’s Who in Trinidad & Tobago Business 2023-24

Automotive and Aviation Services

Who’s Who in Trinidad & Tobago Business 2023-24

Automotive and Aviation Services

Who’s Who in Trinidad & Tobago Business 2023-24

Automotive and Aviation Services

Who’s Who in Trinidad & Tobago Business 2023-24

Automotive and Aviation Services

Who’s Who in Trinidad & Tobago Business 2023-24

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Automotive and Aviation Services

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Banking, Investment and Financial Services Bankers Association of Trinidad and Tobago (BATT) Photo: Richard Downie, President

The Future of Banking in T&T By Kay Baldeosingh-Arjune

rinidad and Tobago’s (T&T’s) banking and financial sector is ensuring it remains strong, stable and relevant by responding to changing customer needs and technology, and new environmental demands. Here, the Bankers’ Association of Trinidad and Tobago (BATT) provides insights into the key trends shaping the future of banking locally.

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How has digitalisation impacted the local banking sector and its customers?

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The local banking sector has embraced the digitalisation trend because it is important for the banks to remain competitive and relevant in the market; it provides an opportunity to grow and develop their business through creativity and innovation, and it is an opportunity to give customers the best experience as they interact with the banks’ products and services and most importantly their brand.

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Through digital solutions, banks have been able to enhance their operational efficiency; for example, the use of online distribution channels has reduced investment in branches. Financial inclusion has also been improved by providing opportunities to reach the unbanked and underbanked. According to the National Financial Literacy Programme’s (NFLP) national financial literacy survey, approximately 19% of the population in 2022 is unbanked. Some of the more recent digitalisation offerings from the local banking sector include: • Partnership with Fintech (financial technology) companies to offer new

solutions. Introduction of Digital Wallets to include the unbanked and provide greater access to cash. Persons can receive cash from their peers and employers without having a bank account. Access to cash from the ATM via an SMS code. One bank launched a fully digital branch showcasing its digital offerings and functionalities. Some services can now be done online, e.g. opening bank accounts and applying for loans. The banks also launched electronic cheques in February 2023.

How has the growth of digital banking affected security and fraud mitigation? As the use of digital banking increases, fraudsters will find new ways to exploit the system and customers. Financial institutions have the balancing act of managing fraud and staying abreast of the new and evolving fraud typologies while keeping customers at the centre of their strategy. Fraud is a disruption for both banks and customers; it can impact staff productivity and customer convenience. Banks must spend time and resources solving the issue each time a situation occurs. Therefore, banks need to invest in robust fraud detection and prevention systems to maintain customers’ confidence in the banks’ products and the overall financial system and, relatedly, protect the bank’s revenue stream.

Are local banks concerned about sustainability issues? If citizens and businesses do not engage in sustainable measures now, then

29 Trinidad and Tobago may not have the future it wants. Local banks have already begun to focus on environmental, social and governance (ESG) concerns, where they have integrated sustainability into their businesses. There is a growing sense of urgency that action must be taken now, even more so after the COVID-19 pandemic, which underscored the critical importance of disaster preparedness and community planning. Banks are taking the lead by financing activities that will support the overall global effort for climate change and build climate resilience. This initiative is called ‘green financing’, where customers can access lower interest loans to purchase electric vehicles or invest in infrastructure that supports green projects such as solar power, green buildings and so on. Some banks have invested approximately TT$100 million in green financing.

If, as a country or individual business, we do not start now to engage or support sustainable measures to reduce our carbon footprint, we will not have the desired future. Banks are best placed to support or influence change for businesses willing to engage in climate change initiatives. As a country, more can be done cohesively and collectively. With respect to the banks, progress is being made. Some banks, such as Republic Bank, have signed on to the UN Sustainable Development Goals (SDG) goals and joined the Net-Zero Banking Alliance to achieve these goals by 2050. Over the last three years, Republic Bank has engaged in customer agreements and partnerships with the aim of promoting sustainability. Newly built branches are being designed from a conceptual level with green energy in mind.

Understanding the Role of the OPR Robby Bhola, Deputy Chairman, The Office of Procurement Regulation (OPR)

he journey towards effective, efficient, and transparent public procurement procedures in Trinidad and Tobago dates to preindependence when we began to see a rise in advocacy for proper procurement procedures. Thus began the long journey towards the creation of what is known today as the Office of Procurement Regulation (OPR).

and that government contracts are awarded fairly and in compliance with all relevant laws and regulations. Public procurement is one of the government’s activities that is most vulnerable to corruption. The implementation of a rigorous public procurement regime is, therefore, one of the most effective ways to foster accountability and combat corruption.

Who is the OPR?

What are the opportunities for businesses?

The OPR is a corporate body established in response to the Public Procurement and Disposal of Public Property Act of 2015. The Act sought to provide for public procurement in accordance with the principles of good governance, namely: accountability, integrity, transparency, and value for money. It aims to promote local industry development, sustainable procurement, and sustainable development.

Suppliers/contractors who are registered on the Procurement Depository will now have their information visible to over 300 public bodies. This creates an opportunity to expand their reach to engage with public bodies with whom they may not have previously done business. There are also no fees associated with registration on the Procurement Depository.

What is the vision of the OPR?

The OPR’s website, https://oprtt.org/, has a wealth of information on various aspects of the OPR’s function and also provides several portals, one of which is the Procurement Depository https://oprtt.org/procurementdepository/. Additionally, users can contact the Office with queries via e-mail, support@opr.org.tt, or call 226-4OPR or 627-4OPR.

The vision of the OPR is to be “the catalyst for transformation through best practice in procurement, retention and disposal of public property.”

How does it work? One of the main functions of the OPR is to establish a comprehensive database of information on public procurement, including information on tenders received, the award and value of contracts, and other such information as the Office thinks fit.

What are the benefits of establishing the OPR? What is its intended impact? Procurement law ensures that the government’s business practices are effective and efficient, held accountable to international best practices,

What resources are available to the private sector?

How to register? Suppliers/contractors will need to register their lines of business on the Procurement Depository. In order to do this, interested parties need to visit the Depository page at https://depository.oprtt.org. The supplier/ contractor would then be guided to submit information in order to create a supplier profile. Following this, they will have to log in to the system to create a supplier record and publish it.

Banking, Investment and Financial Services

By Paul Hadden

Business Trinidad and Tobago International Financial Centre (TTIFC)

Driving Digital Payments Transformation and FinTech Enablement in T&T and the Caribbean Trinidad and Tobago International Financial Centre (TTIFC) Photo: John Outridge, Chief Executive Officer

There has been a remarkable transformation of the financial services sector in Trinidad and Tobago, with the continuous flux of rapid technological advancements driving changing customer preferences. The digital financial services (DFS) sector’s ever-shifting landscape is fuelled by an array of emerging DFS solutions.

The rise of digital financial services in T&T The financial services sector has experienced significant transformation due to technological advancements and evolving customer preferences. Emerging DFS solutions demand security and convenience, prompting leaders to adopt disruptive strategies to remain competitive in an era where digital tools and platforms are essential for financial transactions. To promote the improvement of services to citizens, the Government of the Republic of Trinidad and Tobago (GoRTT) has strategically aligned several initiatives around the digital transformation of the public sector. Digital payments and FinTech enablement have proven crucial to this digital evolution wave. As the agency of the Ministry of Finance tasked with this mandate, the Trinidad and Tobago International Financial Centre (TTIFC) is actively driving the transformation of digital financial services by collaborating across all necessary stakeholder groups to increase the adoption of digital payments across GoRTT, increase financial inclusion, and solidify Trinidad and Tobago’s position as a beacon of financial innovation, excellence, and FinTech enablement in the Caribbean. To realise our vision, we draw on an expert workforce and knowledge of the local and regional regulatory environments affecting DFS, strategic public-private sector partnerships, and

leverage industry expertise and best practices. Additionally, we continuously invest in research and development to define initiatives and solutions aligned to the unique needs of Trinidad and Tobago’s rapidly evolving DFS landscape.

Modelling a digital payments ecosystem for governments Our commitment to transforming the DFS allows us to deliver tailored solutions that meet the unique needs of our stakeholders and their customers. We are enabling government payments online through electronic funds transfer (EFT) and Payment Service Provider Retail Payment Network (PSPRPN) Instructions and the deployment of an electronic cashbook (E-Cashbook) to enhance services. With these interventions, over 400,000 online transactions can now be processed using EFT techniques and the E-Cashbook through the Ministry of Trade and Industry’s TTBizLink Enhanced Application Software. Over 20,000 Housing Development Corporation of Trinidad and Tobago (HDC) clients can now make rent, lease-to-own, and mortgage payments online using TSTT’s ePay service, created in collaboration with TTIFC. The new CourtPay voucher system of the Judiciary of Trinidad and Tobago offers alternative payment methods for underbanked citizens.

Establishing a FinTech-enabled Hub TTIFC launched ‘One Fintech Avenue’ in July 2023, a Caribbean FinTech innovation centre funded by the European Union-UN Capital Development Fund (UNCDF), VISA, Huawei Technologies, TSTT, and Amaranth Business Solutions Limited. The centre focuses on FinTech development and collaboration among stakeholders. Among its inaugural initiatives, the Caribbean’s first FinTech Sprint for Financial Inclusion, a bootcamp to develop digital payment solutions, was also held in July and funded four regional and international

FinTechs to create e-commerce solutions for smallholder farmers, digital payment solutions for credit unions, and remote onboarding optimisation for D-Cash. With UNCDF’s DFS experts’ oversight, new FinTech solutions are expected to drive increased usage of these financial services.

Leading DFS transformation in the Caribbean Creating meaningful change in local rates of financial inclusion underlies our ambition to drive DFS transformation in the Caribbean. The findings of a study on these issues, which is in its preliminary state, are already helping to identify opportunities for boosting financial inclusion locally. They will be used to build a national strategy and related programmes to assist unbanked and underbanked persons in Trinidad and Tobago. This, we hope, will serve as a model for other Caribbean countries trying to strengthen their financial resilience. As the Ministry of Finance’s state agency advocating for change in the financial sector, TTIFC believes that collaboration across the commercial and governmental sectors, as well as on a regional scale, is critical to ensuring the sector satisfies demand and promotes financial inclusion. There is an urgent need for funding to help develop FinTech solutions and boost the usage of DFS solutions in Trinidad and Tobago and the Caribbean. The Caribbean can keep pace with global developments in digital financial services that are driving emerging consumer preferences by increasing funding access, capacity building, workforce development, and talent pipeline management strategies as some of the key areas for sustainable growth for sector transformation. Explore partnership opportunities with the TTIFC here: https://www.ttifc.co.tt/

Banking, Investment and Financial Services

Who’s Who in Trinidad & Tobago Business 2023-24

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WAYNE DASS B.Sc., M.Sc., CFA Chief Executive Officer

KATHRYN BUDHOORAM B.Sc., MBA, PMP Senior Manager, Rating Operations, Strategic Planning & Brand Development

STEFAN FORTUNÉ B.Sc., M.Sc., Ph.D. Senior Manager, Ratings, Research & Training

NICOLE BUDD FCCA, MBA,CA Senior Manager, Finance & Administration

ANDRE JOSEPH B.Sc., MBA Senior Manager, Ratings

CariCRIS’ products and services include: • Regional and national scale credit ratings • Credit ratings of small and medium-sized enterprises (SMEs) • Web-based credit risk analysis models • Expected Credit Loss (ECL) Models for IFRS 9 implementation • Enterprise Risk Management Audits • Independent pricing of regional fixed-income securities • Credit Risk Workshops – general and customised workshops • Industry Research Reports

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KEITH HAMLET B.Sc., M.Sc. Manager, Ratings

ANELIA OUDIT BBA., MBA Manager, Ratings

Caribbean Information and Credit Rating Services Limited 3rd Floor, Furness House, 90 Independence Square, Port of Spain, Trinidad, West Indies Tel: (868) 627-8879 | Email: info@caricris.com | Website: www.caricris.com

KIMBERLY CHAN-BOODRAM MBA, AMABE, Dip., Cert., PMQ Manager, People & Culture

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Construction and Engineering

Revolutionising T&T’s Construction Sector George A. Laquis II, Managing Director, Flags-TC International

By Sheldon Waithe

n a post-pandemic environment, the rapid rise of new technologies, together with heightened awareness and increased commitment to implement sustainable programmes, have redefined most industries. While this has created significant excitement about the future of Trinidad and Tobago’s construction sector, it is tapered with the reality of being able to keep pace with the new global trends.

heavily dependent upon its physical workforce - is one area of concern as construction moves forward. Laquis offered this insight and possible solutions, “We have a shortage of skilled labour in the sector, and this is affecting both quality and productivity. We need to develop more innovative systems and processes, depending less on manual labour. Reducing the labour input on a project will also alleviate time constraints. One example of this is the use of pre-fabrication and modular construction.”

Fabricating the future Over the past two decades, Flags-TC International has been involved in major building projects, including the construction of supermarkets, banks, warehouses, and apartment complexes, giving Managing Director, George Laquis II, an informed perspective of the market. Looking to the immediate future, he cites, “Sustainable green construction, infrastructure development, pre-fabrication and modular construction, smart cities and disaster-resilient infrastructure are the key trends shaping the future of the construction sector in T&T.” As many of these trends are in their infancy, investment is needed to achieve the required standards before this transition can occur. The limited availability of workers – for a sector

Rising Costs of Raw Materials/ Limited Budgets

Disaster Resilient Infrastructure Green/Sustainable Construction

Laquis explained, “Pre-fabrication is a component assembly-based form of building, a global trend that we need to adopt more in Trinidad and Tobago. Currently, it is being done on a small scale. However, pre-fabrication will help solve the labour shortages and provide many advantages. These include speed and efficiency, cost savings, improved quality control, flexibility, customisation and reduced environmental impact. There will also be minimised disruption and site disturbances as well as enhanced safety.”

Driving automation and smart cities Two major trends making forays in the global construction sector are increased automation and the development of smart cities. While Laquis is confident that T&T will adopt these trends in the future, budgetary constraints will impact that timeline.

49 “Automation of the local sector is currently in the early stages due to the high costs involved. However, once implemented, it promises numerous advantages. It will offer increased productivity, cost savings and improved quality and precision in both design and construction. The impact on budgets and timelines will be substantial, as automation enhances efficiency, shortens project durations, and reduces labour needs. It’s important to note that automation will only partially replace the labour requirements in construction jobs. However, it will certainly shift the necessary skill sets.” According to Laquis, the concept of ‘smart buildings’ and an expansion to ‘smart cities’ remains further along in T&T’s future. “While there has been notable progress in the adoption of ‘smart building’ technologies, particularly in the residential sector where lower costs have made products more accessible, achieving the concept of ‘smart cities’ is still a distant goal.” He elaborates, “It is important to address the fundamental infrastructure needs which are currently lacking, especially compared to more developed urban areas in the First World. There is still a considerable

journey ahead of us to establish the foundation for ‘smart cities’ to become a reality.”

Greening the construction sector The construction sector, one of the pillars of the economy, also has a crucial role in alleviating the continuing enervating effects of climate change. The sector must act immediately to help create the path to a sustainable future for our twin islands. Laquis’ view is that more needs to be done to create the necessary culture shift, “Local architects and developers have shown increasing interest in ‘green building’ practices, but this movement has yet to mature fully. While green certification programmes exist, the costs associated with implementing environmentally friendly construction methods are considerably higher.” It is not only about the financial investment, Laquis concludes, “Additionally, the current lack of sufficient government incentives also makes it challenging for professionals to actively pursue ‘green building’ initiatives.”

Eng. Dr. Trevor Townsend, President, Association of Professional Engineers of Trinidad & Tobago (APETT)

Innovation in Engineering T

he world of engineering is constantly evolving. Digital transformation is shaping the landscape of the future of the engineering industry. The growth of renewable energy coupled with automation is set to impact timelines and budgets positively.

capital investment. It helps if you balance that investment against project life-cycle costs. These trends can positively impact budgets and timelines once there is proper management and implementation. Depending on their capitalisation and cash flow level, firms will employ new technology as their budgets permit.

What are the key trends shaping the future of engineering in T&T?

How are local engineering companies responding to these trends?

Artificial intelligence (AI), robotics, big data management, cloud-based storage, sustainable development, and sustainable energy are the common global trends across the four engineering divisions: civil, mechanical, chemical, and electrical. These are also applicable to T&T.

There is some uptake. The needs and wants of stakeholders and customers often drive implementation. Regulatory agencies also play a role in influencing strategy. We are a small island state; therefore, we must ‘pick and choose’ the technology and solutions best suited to our unique circumstances.

What are the benefits of these trends for the local industry? They offer opportunities for improved planning and coordination, enhanced data collection and analysis and make project management more efficient. Many firms in Trinidad and Tobago have been taking advantage of these technologies. It allows us to seamlessly export our services regionally and internationally without having a physical presence. With respect to sustainability, the trend towards solar and wind energy is progressing steadily in T&T. It will become even more important in the future.

How will budgets and timelines be impacted? Initially, greater spending is needed because these tools require higher

Is there a required shift in the local engineering industry to use these transformative trends? Locally we require our engineering programmes to be internationally accredited. That means that what we teach is on par with global standards. We keep up to date with the engineering fundamentals and ensure that the public’s concerns and interests are protected. Ethical issues may arise as we move towards greater use of AI and robotics. One of the key things required to stay abreast of global engineering trends is investment in continuous professional development. That is something that the industry has not been doing enough of in the past; amendments to the Engineering Profession Act will fast-track that.

Construction and Engineering

By Sheldon Waithe

Construction and Engineering

Who’s Who in Trinidad & Tobago Business 2023-24

Construction and Engineering

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Construction and Engineering

Who’s Who in Trinidad & Tobago Business 2023-24

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Business Personality Profile Siel Environmental Services Limited

The Waste Warrior Sian Cuffy-Young CEO/Founder, Siel Environmental Services Limited By Jeanette G. Awai

ian Cuffy-Young is a triple threat – a waste management educator, social entrepreneur, and consultant. Her road to get here has been scrappy, filled with hard-won battles against self-doubt. However, she is now on the path to disrupting how we educate on waste management across the Caribbean region.

Conservation starts at home Cuffy-Young’s been resilient and driven through it all: “I want to see my country clean. I believe everyone has a role to play – manufacturers need to make sustainable products with a better end of life. The government needs to develop and implement suitable policies and civil society needs to become guardians of their communities.” Her environmental steadfastness started at age ten when two events changed her life forever, “I was swimming in Chaguaramas and was struck in the face with a loaded diaper. I remembered what my dad, who is a Cub Scout leader, taught me about their conservation law, ‘you always leave a place cleaner than you met it,’ and my 10-year-old brain thought, ‘maybe these people don’t know that, and I have to help them.’” She gives combined credit to her dad for moulding her love of sustainability and her mom for engendering her love of people; this is why she became a social entrepreneur.

Address: LP 58 Mc Connie Street, Dinsley, Tacarigua, Trinidad Tel: (868) 381-9937 Email: info@sielenvironmental.com Facebook & Instagram: @sieltt Twitter: @limitedsiel Website: https://sielenvironmental.com

Finding her voice “Coming from climbing the corporate ladder in SWMCOL (the Trinidad and Tobago Solid Waste Management Company Limited) to struggling as an entrepreneur was hard. Before, I thought failure was bad, but now, I see failure as a good thing—it helps you to learn, iterate and build character.” CuffyYoung knew that she didn’t want to conduct business “like everyone else,” she wanted to help people, but she had to figure out how to do it her way.“I learned how to stand up for myself because waste management is a very male-dominated field, how to make my team feel seen and heard, and how to use my background in physics to consider the bigger picture and formulate the details.”

and food waste management; she provides strategic guidance to small, medium, and large retailers in the food and beverage industry and conducts food waste audits to measure and monitor organisational waste.

Waste not, want not

The future and beyond

As CEO and Co-Founder of Siel Environmental Services, Cuffy-Young is on a mission to “transform the way we think and act towards waste.” She does this through waste education and literacy programmes for children and youth; in 2020, she authored a children’s book, “Ky’s Magical Adventures: Where the Garbage Goes Is at the Core.” She also conducts waste management courses such as “Home Composting for Tropical Climates” and “Waste Management 101”, available respectively online at Udemy and in-person/virtually at The University of the West Indies, St. Augustine Campus. Cuffy-Young also offers consultancy services in waste education

“2023 is my year,” she says. Cuffy-Young is a Caribbean representative in two highly competitive social entrepreneur programmes: SOCAP23 Global and the Halcyon Climate Resilience in LAC Intensive Fellowship. She has big dreams for her company and her growing portfolio, “I want to travel the world, speak on big stages, and nurture my coaching spirit by helping other entrepreneurs. I often say, ‘it’s not always about doing things better, but sometimes we simply need to do better things.’” That’s why I’m launching the “Do Better Things” podcast to discuss how we can do better when it comes to waste and our lives.

Hello, and welcome to Siel Environmental Services Limited! We are a for-profit social enterprise specialising in waste education, waste management training, and waste project consultancy. Founded in 2015 by our CEO and Principal Consultant, Mrs. Sian Cuffy-Young, we are laser-focused on our goal to transform the local waste landscape by delivering effective waste education, training and tools to countless consumers and organisations across the Caribbean.

Energy and Energy-Related Industries

Planning T&T’s Sustainable Energy Future

Dr. Thackwray Driver, President and CEO, The Energy Chamber of Trinidad and Tobago

By Kay Baldeosingh-Arjune

ince the announcement of its 6-point plan in May 2022 to increase gas production and ensure the long-term viability of the energy sector in Trinidad and Tobago (T&T), the Energy Chamber of Trinidad and Tobago has continued to work with the government and the private sector to ensure that these priorities are advanced. There have been varying levels of progress across the different parts of the plan. Chamber President and CEO Dr. Thackwray Driver gives an update.

What progress has been made on fast-tracking bids and changing the fiscal regime? In 2022 the Ministry of Energy and Energy Industries executed a successful bid round for onshore and nearshore blocks with 16 bids for 8 blocks. The Minister of Energy has repeatedly stated that the speed of bid rounds, negotiations and approvals must be accelerated and has expressed his frustration with delays. There has not, however, been a systematic process improvement initiative to accelerate decisions. The government has been receptive to changes to the fiscal regime. In 2022, the Minister of Finance announced changes to the supplemental petroleum tax (SPT), which were in line with the Energy Chamber’s recommendations. While there is still a lot of work to be done, the Minister has committed to engaging with the Energy Chamber and industry.

Have there been any achievements concerning producing more of our electricity from renewables? We have seen moves from the government toward renewables and reducing the carbon intensity of production. The private sector has also been engaged in this area, with bpTT and Shell Trinidad and Tobago, currently building the largest solar energy project in the Caribbean located in Brechin Castle and Orange Grove. When completed, the project will generate up to 112MW of electricity. The Minister of Energy has indicated the intention to have more grid-scale renewable energy coming onto the grid in the coming years. Several small-scale projects are already on stream to come on the grid, including a 1.4MW solar facility at the Piarco International Airport and 12 small-scale projects being executed by the United Nations Development Programme (UNDP) and funded by the European Union (EU).

What about electricity rates? The Regulated Industries Commission (RIC) has published a draft electricity rate review and held public consultations. The Energy Chamber submitted detailed recommendations to the RIC, supporting the removal of the current cross-subsidies that the gas industry provides for electricity consumers. We have always advocated for efficient and transparent pricing of fuels and electricity. We are now awaiting the final determination.

Any progress on the hydrogen front? There has been a push by industry to develop large-scale hydrogen production, with the NewGen project being developed by HDF Energy and Kenesjay. The goal is to produce green and carbon-neutral hydrogen for the petrochemical industry, providing a pathway for decarbonisation and reducing emissions. The Government has also been active in developing the policy environment for the development of a hydrogen economy through National Energy, which has completed a study with international consultants outlining a roadmap for action. The study concluded that substantial wind energy would be necessary to make this a reality. The EU funded a detailed study titled “Setting the Path for Wind Energy in T&T”. The study, a first in T&T, outlined a draft strategy for developing a wind industry. Developing wind energy will need the collaboration of multiple stakeholders. The studies done by both National Energy and the EU highlight the need to complete a national wind resource assessment programme (WRAP), and the Energy Chamber continues to advocate for this to be done. In addition, one of the key ways to decarbonise production at scale is through carbon capture, utilisation and storage (CCUS). The national Carbon Capture and CO2

59 Enhanced Oil Recovery (EOR) Steering Committee has done a lot of work on developing this initiative, including creating a carbon storage atlas which outlines possible sites where CO2 can be stored in geological features.

What other developments have been undertaken by the private sector? Under the new agreement between the government and shareholders in Atlantic LNG, Atlantic will now operate as a single, unitised facility with one ownership structure. This will allow Atlantic to improve the efficiency of operations and make further investments to decrease the carbon intensity of their liquefied natural gas (LNG), including through CCUS. Methane is a more potent greenhouse gas than carbon dioxide, and preventing methane leaks is a central pillar in the fight against global warming. The National Gas Company has embarked on a programme to reduce methane leaks from their activities. It has also set up monitoring systems to detect leaks and other sources of methane using satellite data. Methanol has come to the forefront as a lower-carbon marine fuel.

Two global methanol players with operations in Trinidad, Proman and Methanex, are actively promoting the uses of methanol in the maritime industry. This is an excellent opportunity for T&T to develop a new lowcarbon bunkering industry.

What are the biggest challenges to achieving the Energy Chamber’s plan? The 6-point plan is an initiative that requires the involvement of many stakeholders, while decision-making in government is often siloed, frequently creating bottlenecks. We must work with individual companies and the Ministry of Finance, the Ministry of Energy, the Ministry of Planning and Development, the Ministry of Public Utilities, the Environmental Management Authority (EMA), the Trinidad and Tobago Electricity Commission (T&TEC) and the RIC. The changes that are needed are ambitious and require coordination among all the stakeholders, working toward a common target of achieving the objectives set out in the plan.

Professor Andrew Jupiter, Past President, The National Energy Corporation of Trinidad and Tobago Ltd

Transitioning to Clean Energy in T&T

ccording to Energy Expert Andrew Jupiter, Trinidad and Tobago (T&T) has not missed the boat when it comes to the energy transition. But urgent decisions and actions must be taken if T&T is to press its advantage as an experienced, established energy producer, benefit from falling solar energy technology prices, and prepare the economy to thrive in a world that needs and rewards clean energy producers. Jupiter warns, in a no-nonsense paper, of dire consequences if successive governments of Trinidad and Tobago do not implement an aggressive energy transition policy and “the country sleep-walks toward 2050 in the mistaken belief that somehow oil and gas production will continue to support cheap electricity, substantial government budgets and large exports of liquefied natural gas, ammonia and methanol.” Entitled “Suggested Energy Transition Policy for Trinidad and Tobago, The Next 50 Years,” published in 2021, Jupiter and his co-author Dr. Pedro van Meurs of Van Meurs Energy, said: “The most important conclusion of this report is that Trinidad and Tobago does NOT have a competitive advantage in producing renewable energy.” Without an aggressive policy to attract investment in energy transition projects, they predicted the closure of T&T’s methanol and fertiliser plants which would be unable to compete with their greener competitors, closure of the cement factory because of the lack of natural gas, and a static Gross Domestic Product (GDP) per capita of US$18,000 per annum. Noting the destabilising social impact this would have, Jupiter said: “It, therefore, seems justified that nations like T&T should focus first on saving the national economy before trying to save the world.”

He said this requires urgently improving fiscal incentives to accelerate deepwater exploration and encouraging private solar energy generation, electric vehicles (EVs) and electric air taxis, combined cycle gas plants and green hydrogen and green ammonia production. In addition, “the whole country knows that subsidisation of electricity is something that should be addressed,” he noted. We need to have a clear plan with timelines and a clear and transparent reporting process to keep the public informed and the government, as the driver of the plan, accountable, he said. Key milestones and timelines proposed in Jupiter’s paper include: • Commitment by the Trinidad and Tobago Electricity Commission (T&TEC) to produce 20% of electricity production from renewables and establish licensed areas for offshore wind generation by 2025. • EVs will comprise 20% of vehicle imports, and the first electric air taxi will begin service by 2030. • By 2035, fertilisers will be produced based on green or blue ammonia to avoid European levies, and inter-island ferries will be electric or powered by renewable marine fuel. • By 2040, all ammonia exports to be based on green hydrogen. • By 2045, the first DirectAir Capture (DAC) project will be initiated. • By 2050, all electricity production will be based on renewables, and T&T will begin to export synthetic jet fuel. • By 2060, T&T will achieve Net-Zero Carbon, it will become a large green ammonia exporter to world markets and a green hydrogen and synthetic fuels exporter to the Caribbean; all imported vehicles are EVs, and GDP per capita has significantly increased.

Energy and Energy-Related Industries

By Kay Baldeosingh-Arjune

Energy and Energy-Related Industries

Who’s Who in Trinidad & Tobago Business 2023-24

Advertorial PowerGen

PowerGen Remains Future-Focused at 30-Year Milestone Dr. Haydn Furlonge General Manager, PowerGen

he Power Generation Company of Trinidad and Tobago Limited (PowerGen) is Trinidad’s leading independent power producer (IPP). Since 1994, we have been powering the progress of the Nation, making us the longest serving IPP. We make available over 50% of the power generation capacity (1 gigawatt) and currently supply 3.5 billion (kWh) kilowatt hours annually to the national grid from our Pt. Lisas and Penal Power plants. Our shareholding consists of the Trinidad and Tobago Electricity Commission (T&TEC) with 51%, MaruEnergy Caribbean LLC, a subsidiary of the Marubeni Corporation, with 39% interest, and National Enterprises Limited (NEL) with 10% interest. We are proud of our in-house technical expertise, which is of a global standard. Our over 250 employees share our vision to create a future that is environmentally conscious, socially responsible and economically viable. Our commitment to T&T goes beyond just meeting energy demands but also includes our corporate citizenship as an integral part of who we are as an organisation. We have proudly sponsored cricket at the national league level, as well as secondary schools’ cricket for over 25 years positively impacting the lives of over 100,000 students. We have supported special children’s schools across the country, provided scholarships for students pursuing engineering courses at The University of the West Indies, and vocational training, amongst other causes. These initiatives help to energise one of our core values, “We Care for Our Country”. We are enthusiastic about the much needed energy transition and associated business opportunities that would capitalise on all our resources to the benefit of all stakeholders. We believe that a collaborative approach is the key to shaping the future of energy in Trinidad and Tobago and we are eager

Special PowerGen visit on July 18th, 2023 - Front Row (LtoR): Mrs. Penelope Bradshaw-Niles - Permanent secretary MEEI, Mr. Yasuhiro Toyoda, Marubeni Assistant General Manager, Overseas Power Department, Minister of Energy and Energy – Hon. Stuart Young M.P, Mr. Mohamed Majeed - Chairman of PowerGen’s Management Committee, Dr. Haydn I. Furlonge - General Manager of PowerGen, Mr. Damian Obiglio- PowerGen board member, Mrs. Sandra Fraser- Permanent secretary MEEI and Mr. Carl Sookraj - PowerGen Point Lisas Plant Manager. Back Row (LtoR): Mr. Adesh Sirju - PowerGen O&M Engineer- Business Development, Mr. Romney Thomas - Chairman of PowerGen, Mr. Eddy Nicholas – PowerGen Head - Business Support Services (Ag), Mr. Shinnosuke Wantanabe - Marubeni General Manager - Overseas Power Department , Mr. Jerome Singh – PowerGen Head of HR and Administration and Mr. Keisuke Harada - PowerGen board member.

to support the Government and stakeholders in the thrust for power sector transformation. This not new to PowerGen, since 1985 our Penal Plant has utilised waste heat from gas turbines to generate steam for additional power generation and improved overall energy efficiency. We are working tirelessly on ensuring the reliability of our assets, as we pursue the reduction of our carbon footprint and maximisation of the efficient use of natural gas. As we look forward to celebrating our 30th Anniversary in 2024, we remain steadfast in our commitment to shaping the future of energy in Trinidad and Tobago.

PowerGen’s Pt. Lisas Plant

“ Not just Power…People too!”

POWERGEN HEAD OFFICE Caspian Drive, Pt. Lisas Industrial Estate, Pt. Lisas, Trinidad W.I. Phone: (868) 636-2525 Email: pgcinfo@powergen.co.tt https://www.powergen.co.tt/ pgcpowergentt

Energy and Energy-Related Industries

Who’s Who in Trinidad & Tobago Business 2023-24

Energy and Energy-Related Industries

Who’s Who in Trinidad & Tobago Business 2023-24

Energy and Energy-Related Industries

Who’s Who in Trinidad & Tobago Business 2023-24

Energy and Energy-Related Industries

Who’s Who in Trinidad & Tobago Business 2023-24

Energy and Energy-Related Industries

Who’s Who in Trinidad & Tobago Business 2023-24

Energy and Energy-Related Industries

Who’s Who in Trinidad & Tobago Business 2023-24

Healthcare, Health, Safety, Environment (HSE) Dr. Mitra Maharaj MBBS DOccMed LFOM Occupational Medicine Physician and Council Member, Trinidad and Tobago Medical Association (T&TMA)

Emerging Healthcare Opportunities By Bavina Sookdeo

he healthcare landscape globally is witnessing a profound transformation, fuelled by technological advancements and evolving patient needs. In an interview, Dr. Mitra Maharaj, Occupational Medicine Physician and Council Member of the Trinidad and Tobago Medical Association (T&TMA), discussed the key healthcare trends influencing the future of healthcare in Trinidad and Tobago.

Technology meets healthcare By enabling virtual consultations, video conferencing, and secure messaging, patients can access real-time medical advice and treatment from the comfort of their homes. This trend is vital in bridging the healthcare gap between rural underserved areas and urban communities, providing all citizens equitable access to medical expertise. According to Dr. Maharaj, the main benefits of telemedicine are improved access to care, reduced healthcare costs due to lower transportation costs, convenient and comfortable healthcare experiences, and efficient use of healthcare resources. “Telehealth software and platforms development, telehealth devices manufacturing and distribution, telehealth education and training services, and telehealth marketing and consulting are all needed services.” He explained, “Telemedicine has seen increased adoption in Trinidad and Tobago during the COVID-19 pandemic, but a shift back to in-person visits is happening as the pandemic subsides. However, this trend will likely revive in the long term as more patients and healthcare providers recognise its benefits.”

Game-changing medical monitoring devices Maharaj noted, “Wearable technology and remote monitoring empower individuals to gather real-time health data, providing insights that aid

personalised healthcare interventions. These innovations benefit patients by enabling early detection of health issues and supporting preventive measures. Healthcare providers can use the continuous data to optimise treatment plans and remotely monitor patients’ health conditions.” Business prospects exist in wearable device manufacturing and distribution, telehealth and remote monitoring services, data analytics and Artificial Intelligence (AI) for wearable data interpretation and healthcare software development for seamless integration. “Wearable devices such as fitness trackers and smartwatches are already prevalent in Trinidad and Tobago,” Maharaj said, “but remote patient monitoring is still scalable. As technology becomes more affordable and accessible, its use is expected to grow in the coming years.”

How AI and ML are transforming healthcare Dr. Maharaj noted that “Artificial Intelligence and Machine Learning (ML) are unlocking new avenues in healthcare. These technologies can analyse vast medical data to improve diagnostic accuracy, personalise treatment plans, and streamline administrative processes.” AI-driven automation can also reduce the burden on healthcare providers and enhance patient care. “There are openings for local firms to capitalise on these trends,” said Maharaj, “including AI and ML solutions development for healthcare, data analytics and insights services, telehealth services integrating AI for patient care and AI-driven robotics for medical applications.” He explained, “AI and ML are already used for healthcare administration and research in Trinidad and Tobago. However, the adoption in diagnostics and treatment is still emerging, with physicians increasingly recognising the potential benefits.”

69 Exploring research and innovation in healthcare Personalised medicine and genomics consider a person’s unique genetic makeup, lifestyle, and environmental factors to deliver targeted interventions and optimise patient outcomes. “Genetic testing and analysis are available in Trinidad and Tobago, but the integration of personalised medicine in clinical practice is still developing. As awareness grows, adoption is expected to increase,” Maharaj noted. “There are opportunities to expand medical services in Trinidad and Tobago in genetic testing and diagnostic services, pharmacogenomics and precision medicine solutions, bioinformatics and data analytics for genomics and educational programmes and training for personalised medicine.”

Dr. Maharaj, the pivotal benefits of VR and AR are immersive healthcare training and surgical planning, patient education and pain management, enhanced rehabilitation and physical therapy, and remote collaboration and expert consultations.

VR and AR are changing the future of healthcare

“While VR and AR devices are available in Trinidad and Tobago, their use in healthcare is not widespread. As this technology gains more attention and applications become more developed, their adoption in the medical field, locally, is likely to increase. The opportunities for local businesses in this area are investment in the development or importation of VR/AR hardware manufacturing, medical training and simulation platforms, ARbased surgical planning and navigation tools and VR/AR applications for rehabilitation.”

Virtual Reality (VR) and Augmented Reality (AR) technologies are transforming healthcare training, surgical planning, patient education, and rehabilitation. These immersive experiences enable healthcare providers to practice complex procedures, improve surgical precision, manage patients’ pain, and improve physical therapy. According to

The future of Trinidad and Tobago’s healthcare sector will be shaped by these global trends. Local businesses involved in developing, manufacturing, and distributing healthcare products and software will have significant growth opportunities ahead.

Creating an Environmentally Friendly Business By Paul Hadden

green business prioritises sustainability and conservation in its business model. They focus on positively impacting the environment and their communities. Here we explore how T&T companies are responding to these global advancements.

How can T&T companies create an environmentally friendly business? Businesses should examine what they are selling, how they are packaging their product, and what becomes of both product and packaging following use and completion of the product life cycle. Companies must also look more closely at their operational inefficiencies, carbon footprint, waste streams and where raw materials are sourced. The trend emerging on this front is ESG (Environmental, Social and Governance). This will make environmental sustainability a key parameter in how a business operates, including access to funding and borrowing, investment and ‘investability’, and access to international and local markets.

Should businesses increase use of renewable energy sources? Due to having natural gas reserves in T&T, we have relatively low electricity prices, which does not incentivise the business community to convert to renewable energy sources. A shift to renewables will result in cleaner energy and a lower carbon footprint, and our limited natural gas resources could then be used for higher value outputs such as the downstream industry.

Are companies investing in sustainability policies? It can be argued that companies with sustainability policies are more successful. These policies enable a company to identify areas of inefficiency and generally operate a better business model. However, ensuring that the policy is operationalised and implemented is important. Sustainability will soon become a key criterion in obtaining business, particularly with multinational companies here and abroad.

How important is ESG? ESG is a global initiative that affects every aspect of running a business, from one’s ability to import and sell products to borrowing and lending money. ESG has enabled sustainability metrics to be measured in a comprehensive manner, even more so with the advent of the International Sustainability Standards Board (ISSB), which incorporates sustainability and environmental performance into financial reporting. This will be a game-changer in the environmental field. Everything will need to comply with ESG parameters and metrics. It is a global measure, and companies will not be able to operate if found to be non-compliant. However, for ESG to work, it must become a living, breathing practice of companies and not a ‘checkbox’.

What does the future hold? T&T businesses need to be not only financially viable but financially viable in a responsible manner. In the future, this will not be optional, and a firm’s environmental responsibility will determine its financial viability. The age of ‘profit at any cost’ was the thinking of the 1980s, and unlike the music, it should not be made fashionable ever again.

Healthcare, Health, Safety, Environment (HSE)

Gerard Rajkumar, Lead Consultant, Sygma Environmental

Healthcare, Health, Safety, Environment (HSE)

Who’s Who in Trinidad & Tobago Business 2023-24

Healthcare, Health, Safety, Environment (HSE)

Who’s Who in Trinidad & Tobago Business 2023-24

Healthcare, Health, Safety, Environment (HSE)

Who’s Who in Trinidad & Tobago Business 2023-24

Healthcare, Health, Safety, Environment (HSE)

Who’s Who in Trinidad & Tobago Business 2023-24

Healthcare, Health, Safety, Environment (HSE)

Who’s Who in Trinidad & Tobago Business 2023-24

Healthcare, Health, Safety, Environment (HSE)

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STAR SERPENTINE LTD.

The Biggest and Most Successful Rehabilitation Clinic in Trinidad and Tobago

Kristi Maingot DPT, MTC Clinic Director/ Physiotherapist

Steven Frankland BSc, MCSP Director/Physiotherapist

Dr. Anyl Gopeesingh MBBS, MSc, MFSEM Sports and Exercise Medicine Physician

Devin Santos MSc Physiotherapist

Dr. Aqiyla Gomez Physiotherapist

Stephanie Llanos MSc Occupational Therapist

Debbie Roberts Massage Therapist

Amir Ali Massage Therapist

Alicia Singh Physiotherapist

Healthcare, Health, Safety, Environment (HSE)

We offer a diverse range of specialist treatment including: • Physiotherapy • Occupational Therapy • Specialist Sports and Exercise Physician • Diagnostic Ultrasound • Functional Dry Needling • Specialist Hand and Upper Extremity Care • Custom-made Hand Splints • Exercise Physiology • Strength and Conditioning • Deep Tissue and Relaxation Massage • Corporate Ergonomic Work Station Evaluations • Home Care • Deep Tissue Laser With one of the country's leading Sports Injury Doctors located within our facility, we deliver both assessment and rehabilitation under one roof. This convenience results in excellent communication between doctor and therapist, which ultimately leads to faster and more complete recovery for the client. Renew's focus also includes treatment of neurological and orthopedic conditions within the pediatric, geriatric and general population. Our central location, number of full time members and convenient opening hours (Monday - Friday 7 a.m. - 7 p.m.; Saturday 8 a.m. - 1 p.m.), we are able to deliver prompt and efficient treatment while minimizing disruption to your working day. Renew's convenient location in St. Clair also offers on-site parking, wheelchair access and a designated patient pick up and drop off zone. Indeed, the quality and variety of rehabilitation delivered by the Renew team is unsurpassed within Trinidad and Tobago.

Sigrid Minguell Occupational Therapist

14 Rust Street, St. Clair, Port of Spain, Trinidad, West Indies Tel: (868) 223-HEAL (4325), (868) 623-7827 | Fax: (868) 622-7468 Email: renewstarserpentine@gmail.com | Website: www.renewstarserpentine.com

Desiree Ramjohn Massage Therapist

Beyond Therapy

Healthcare, Health, Safety, Environment (HSE)

Who’s Who in Trinidad & Tobago Business 2023-24

Healthcare, Health, Safety, Environment (HSE)

Who’s Who in Trinidad & Tobago Business 2023-24

GoodHealth Medical Centre (GHMC) was established to include Executive Health Assessments that are designed to assess health status and promote preventative care. GHMC features two operating theatres for same-day surgeries, such as ophthalmic, general and plastic, private consultancy services and serves as a hub for healthcare assessments. All laboratory tests are carried out by the sole internationally accredited Medical Laboratory in the Caribbean. An Executive Health Assessment (EHA) comprises a comprehensive medical examination, physician counselling and review of medical history, and detailed diagnostic services which includes laboratory tests and screening for different types of cancer and heart disease. Our multidisciplinary EHA team comprises of Internal Medicine Consultants, General Practitioners, nurses, phlebotomists and administrative staff who aim to provide exceptional service and optimal health outcomes. Executive Health Assessments provide a thorough HEALTH STATUS evaluation for individuals and corporations. The suite offers Bronze, Silver, Gold and Platinum levels that can be tailored based on the individual or company’s desires.

Healthcare, Health, Safety, Environment (HSE)

GoodHealth Medical Centre (GHMC)

Information and Communications Technology

T&T: Get Ready for these Tech Trends Kyle Maloney, Co-Founder, Tech Beach Retreat (TBR)

By Jeanette G. Awai

ransforming Trinidad and Tobago’s business sector from tech consumption to tech production requires aggressive investment in digital education. According to Kyle Maloney, Co-Founder of Tech Beach Retreat (TBR), we need knowledge-based workers to power this change. Maloney shares his vision for the sector, “My position is that in the next ten years, the number of technology-driven products we produce should increase. T&T businesses should become producers of homegrown tech platforms and solutions, contributing significantly more to the economy than it does today.”

opportunities that would not have been initially available. Maloney has seen the benefits of this firsthand at TBR, where early-stage startups meet with international investors, thought leaders, and global tech powerhouses such as Jack Dorsey, the former Co-Founder and CEO of Twitter and Block (formerly Square). He sees a significant opportunity for the business sector to use knowledge-based and remote workers to solve local problems and scale those solutions across the Caribbean region, creating a new techforward industry.

An uptick in knowledge-based workers

AI will be as pervasive as the Internet

“Workers who can leverage tech-based tools will be globally competitive and continue to be in demand because they can create higher quality products and deliver better service. Our current talent pool is unable to tap into these global workforce opportunities because they are inwardly focused.” In order to be successful, businesses need workers who can upskill as technology advances. Additionally, from a talent perspective, the shift to remote work gives local talent increased access to a world of

Maloney believes that Trinidad and Tobago is at a unique moment in the history of AI (Artificial Intelligence) and digital advancement, “With Generative AI in particular, there are very few opportunities where Trinidad and Tobago is at the same transformative starting point as the rest of the world. We need to take an iterative approach and adapt quickly. AI will force industries to reskill for a plethora of jobs that didn’t exist previously.” AI’s role as a copilot for businesses to automate tasks and organise data more quickly

81 substantially increases efficiency, as demonstrated by platforms such as Chat GPT or Google’s Bard. However, Maloney advises that there are notable downsides. AI tools can produce inaccurate information and present it as factual – this is known as “hallucination.” Also, produced at scale, generative AI may be used to automate large-scale scams, such as sophisticated phishing attacks or conjure misinformation in the form of fake news across social media platforms.

Going on the offence with cybersecurity

The role of big data analytics and automation

In an age where digital assets are increasingly becoming powerful economic drivers, the importance of cybersecurity cannot be understated. Maloney underscores the critical need for all entities—small and medium-sized enterprises (SMEs), large corporations, and government —to ramp up their cybersecurity efforts. Over the last decade, there has been a significant increase in the number of cyberattacks experienced by large corporations, including Massy Group, and by government offices, such as the Office of the Attorney General and the Ministry of Legal Affairs.

According to Maloney, “There is immense potential in harnessing data, spanning from large enterprises to SMEs. Introducing automation, data, and visualisation could revolutionise the utility of data that is widely available but not well organised. This will empower businesses to make more informed decisions and may result in increased revenue generation.” However, while exploiting data and developing applications for strategic automation bear considerable benefits, an overly aggressive drive towards automation may adversely impact employment. Clerical positions such as bank tellers and cashiers are already being replaced globally and regionally by technological solutions.

He asserts, “At the helm of this national endeavour, the Government of Trinidad and Tobago has a pivotal role to play. Beyond implementing robust data protection legislation, it should spearhead national cybersecurity education programmes to enhance public awareness and preparedness. Furthermore, facilitating public-private partnerships can help bridge resource gaps and establish a unified front against cyber threats.” Maloney believes that arming workers with more digital know-how will increase businesses’ efficiency, productivity, and profitability. This in turn will increase the global appetite for Caribbean products and services.

Telecoms Insights: Think Global By Jeanette G. Awai

EO of Air Link Communications, Keenan Singh, first considered the challenge of how to meet the telecoms needs of rural Princes Town – an area that has been severely underserved for decades. “Air Link was initially founded because the members of my community did not have access to telecommunications services. We started the business with one satellite dish, and this has since expanded to a data centre. We can access data centre infrastructure abroad as a host for IP (Internet Protocol) services from Trinidad to Miami. This has allowed us to expand further and provide a higher quality of service.” Singh believes that IT companies can scale up by tapping global resources to serve local needs.

The Cloud advantage “Before this, we had to develop applications to manage data; now, everyone can use the cloud. Small businesses may think they can’t compete with the big guys. However, you can leverage the same tech that Microsoft and Google use daily,” Singh notes. Cloud computing allows micro-, small, and large businesses to use remote data servers on the internet to store, manage and access their data versus employing an internal local server, thus saving time, increasing efficiency, and minimising costs. Using the cloud is effortless, and there’s an explosion of options to choose from on the market.

The evolution of 5G “5G is a moon-landing moment for tech. The number of persons using the internet increased because people were using the internet for the IoT (Internet of Things). Therefore, bandwidth had to also increase, and the technology advanced at an incredible pace.” Singh says. “5G is the ultimate upgrade in productivity, speed, and quality for all businesses across all sectors, from healthcare to security. The possibilities are endless.”

Keeping data safe Data is the lifeblood of any organisation, and Singh is a strong advocate for telecom businesses having good cybersecurity practices. “Your digital space is just as important as your physical space, and a cyberattack can erase your digital presence in minutes, resulting in lost revenue and opportunities. Businesses must be vigilant at all times.” By leveraging telecoms trends and adapting to meet the unique demands of the Trinidad and Tobago market, Singh believes businesses will be better able to chart their future.

Information and Communications Technology

Keenan Singh, CEO, Air Link Communications

Information and Communications Technology

Who’s Who in Trinidad & Tobago Business 2023-24

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Who’s Who in Trinidad & Tobago Business 2023-24

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Who’s Who in Trinidad & Tobago Business 2023-24

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Insurance Edison Raphael, Managing Director, Agostini Insurance Brokers Ltd, and Managing Director, Cardea Benefits Ltd

The Insurance Outlook for T&T By Sheldon Waithe

ncreased use of technology and the enactment of new legislation are expected to significantly impact the insurance industry over the next five years.

the next five years, I expect that companies will invest more in their IT platforms, increasing the availability of self-service options and thus improving customer service.

What are the key trends shaping the future of T&T’s insurance industry?

The new Insurance Act (2018) is also framing the industry. It sets out professional requirements for insurance practitioners; for example, completion of 12 CPD (Continuing Professional Development) hours every year is recommended. The Act places a strong emphasis on upgrading the skillsets of staff and the need to educate policyholders. As we improve our standards and enlighten customers, processing claims will become easier and faster because customers will be more knowledgeable about the policies they purchased. It’s all focused on the customer.

The industry is being shaped mainly by information technology (IT). After the pandemic, insurance companies recognised that their IT platforms needed to be more accessible to facilitate a hybrid working environment. From a customer service standpoint, the industry has a lot of catching up to do. If you compare it to Europe or the USA, there are lots of self-service options available online, but that is not the case in Trinidad and Tobago. On the health insurance side, however, it’s much better; most companies now offer self-service options via an online portal. Clients can submit claims and queries using a single interface. Some are more advanced than others. Unfortunately, processing time lags still exist. In

Have interest and inflation rates impacted the insurance industry? Yes, it has affected the value of claims; they are higher now because of higher replacement costs. For example, replacement costs of

93 properties have increased because inflation has risen, resulting in higher sum-insured (maximum payout) and higher premiums. Claim values have also increased, so insurers have had to adjust their rates. Some companies may now require a valuation for property insurance to obtain an accurate value for cover and ensure that it is not being under-insured.

Has the industry been quick to adjust to changes? Absolutely, you cannot operate at a loss; if premiums cannot cover the claims costs, you must adjust. Similarly, the re-insurers must adjust as well.

Are there more tailored products on the market? Are usage and telematics-based insurance products available locally? We are not seeing tailored products on the market or increased use of online quote generators and chatbots. On-demand healthcare insurance does not exist in T&T; in terms of telematics, I know one company that tried it using driving measurement technology, but I don’t know how that worked out.

Given that these have been successfully introduced in foreign markets, will they eventually find a place here?

these products. Many local insurance companies are seeking to ramp up their technology, which benefits both the company and the consumer. Once they get that right, they will be able to introduce these improvements.

Is growing awareness of personal risk and uncertainty over the availability of socially funded benefits (e.g. NIS) present new opportunities for the industry? Our society is not inclined to focus on social benefits until they reach a pensionable age when they need it. However, I’m seeing a greater demand for health insurance coverage compared to the last ten years. It has become an integral part of the remuneration package offered by employers.

Are there any other challenges for the insurance industry? Talent sourcing and retention of qualified technical insurance professionals are issues. Currently, companies are raiding each other’s staff. Employees learn on the job, but that takes time; this method does not work for the recruitment of senior positions.

Yes, but this hinges on the technology required to drive and manage

Covering Climate Risk in the Caribbean By Jeanette G. Awai

ver the last 30 years, flood and tropical storm damage in the Caribbean has affected 1.5 million persons directly and caused over US$5 billion in damage. Extreme weather events in the region are increasing in frequency and intensity. Therefore, there is a growing need to explore options for managing and transferring risks associated with climate change. Caribbean countries face a range of natural hazards including hurricanes, storms, excess rainfall, flooding and landslides. In Small Island Developing States (SIDS), a single catastrophe can have a disproportionate effect on the economy, with hurricanes reported to have caused damage ranging from 6% to 200% of gross domestic product (GDP). A single disaster can cause losses to a large proportion of clients, and the need to pay lots of claims all at once can be disastrous for any insurance company.

Innovating in insurance The Caribbean has been at the forefront of developing new tools to address climate change risk. In the region, climate risk insurance covers calamities at the macro level through governments and insurance pools such as the Caribbean Catastrophe Risk Insurance Facility (CCRIF SPC), which “limits the financial impact of catastrophic events to Caribbean and Central American governments by quickly providing short-term liquidity.” Similarly, the Munich Climate Insurance Initiative (MCII) is leading the Climate Risk Adaptation and Insurance in the Caribbean (CRAIC) project, which seeks to

address climate change, adaptation and vulnerability by promoting weatherindex based insurance as a risk management instrument. The project has developed two parametric weather-index based risk insurance products aimed at low-income individuals and lending institutions exposed to climate stressors: the Livelihood Protection Policy and the Loan Portfolio Cover.

Building insurance resilience for all Caribbean microinsurance for climate risk is on the rise. In 2022, CCRIF SPC signed a Memorandum of Understanding with Guardian General Insurance Limited, which is headquartered in Trinidad and Tobago, to “offer individuals and organisations… the ability to protect themselves against economic losses that result from extreme weather associated with wind and rain. Guardian General Insurance Limited will provide access to the Livelihood Protection Policy (LPP) – a parametric microinsurance product designed to help protect the livelihoods of low-income and vulnerable persons such as small farmers, seasonal tourism workers, fishers, market and food vendors, musicians, day labourers, and small entrepreneurs, by providing quick cash payouts following extreme weather events (specifically, high winds and heavy rainfall).” Through transformative collaboration, the regional and local insurance industry is responding to the fight against climate change by developing innovative solutions to cover all.

Insurance

Who’s Who in Trinidad & Tobago Business 2023-24

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Business Personality Profile Crown Her (Trinidad and Tobago)

Alleviating ‘period poverty’ in T&T Dr. Nadira Rambocas President, Crown Her (Trinidad and Tobago) By Bavina Sookdeo

ith a clear vision and welldefined objectives, Crown Her TT (Trinidad and Tobago) is a Non-Governmental Organisation (NGO) with its primary mission being to alleviate ‘period poverty’ and advocate for legislative change to ensure the provision of at least one free menstrual product for all women of reproductive age in Trinidad and Tobago. The organisation uses a data-driven, collaborative approach to address a critical issue that affects nearly half of the female population.

Research justifies the cause Dr. Nadira Rambocas, the driving force behind Crown Her TT, selected this initiative as a personal cause due to witnessing firsthand the struggles women face in accessing menstrual products. As a medical professional, she has seen the impact of ‘period poverty’ on women’s lives and is dedicated to making a positive change. Dr. Rambocas brings a wealth of knowledge and expertise to the project, holding

various medical qualifications and being actively involved in research and education. She explained that comprehensive data and studies support the need for such a programme. Crown Her TT recently conducted a study on “Assessing Period Poverty in Trinidad and Tobago”. The study involved a nationally drawn sample of 504 women between the ages of 18-48; it highlighted the challenges faced by women in accessing affordable period products. The results showed that 76% of the sample thought that period products were not affordable, and 51% struggled to obtain them. These findings further emphasised the need for legislation and policies to address this issue.

Getting involved: how to support Crown Her TT The cause championed by Crown Her TT is of paramount importance as ’period poverty’ affects women’s physical, emotional, social, and financial well-being. The organisation aims to address these

Significance

Proposed Solution

The provision of adequate feminine menstrual products is a rudimentary need for every female in Trinidad and Tobago. The actual beneficiaries of this initiative will include the entire female population, the government, as well as the overall economy.

To support the provision of at least one free sanitary product (on a monthly basis) for all women in Trinidad and Tobago within the reproductive age of 12-52 years.

challenges by advocating for legislative change and ensuring that free menstrual products are readily available in schools and workplaces. Crown Her TT’s impact extends beyond alleviating ‘period poverty’. By providing access to menstrual products, the NGO aims to empower women, enhance gender equality, and contribute to the overall reduction of poverty. Furthermore, the economy will also benefit from the increased purchasing power of women due to the availability of funds diverted from the purchase of period products. The business community’s involvement is crucial to the success of Crown Her TT’s mission. By joining forces with the private sector, Crown Her TT can broaden its reach, amplify its advocacy efforts, and secure additional resources to achieve its objectives. Collaboration with interested stakeholders is welcome; for further information, contact Crown Her TT at: https://www.crownhertt.com FB: @Crown Her TT

Crown Her (Trinidad and Tobago) is a Multi-Non-Governmental Organisation initiative spearheaded by The Supermarket Association of Trinidad and Tobago and founded by Dr. Nadira Rambocas, with partners including The Trinidad and Tobago Medical Association, The Greater Tunapuna Chamber of Industry and Commerce, as well as, the Rotary Clubs of Piarco, Sangre Grande, St. Augustine and St. Augustine West.

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Top Manufacturing Predictions for the Next Decade Roger Roach, President, Trinidad and Tobago Manufacturers’ Association (TTMA)

By Natalie Dookie

he manufacturing sector continues to surpass expectations. In preparation for Industry 4.0, local manufacturers are leveraging technology, building supply chain resilience, and adopting new strategies. The future is now.

What are the trends shaping the future of manufacturing in Trinidad and Tobago? Industry 4.0 is at our doorstep and the use of smart machines and robotics has started to creep into the manufacturing sphere. TTMA has a Productivity Committee; in partnership with The University of the West Indies and the MIC Institute of Technology, we are establishing a ‘Learning Factory’ to teach Industry 4.0 principles and practices. We are also teaming up with the Smart Automation Certification Alliance in the USA to issue Associate, Specialist, and Professional Certifications in Industry 4.0 to practitioners. While Industry 4.0 may displace some functions, it will also create new ones. New industries and jobs will emerge to manage this revolution.

Is interest in ‘green manufacturing’ growing locally? Green manufacturing is an emerging industry. Manufacturers can access funding for green projects through the Green Fund, CARIRI and the IDB. Locally, we are seeing more companies shift their focus to ESG principles. Nevertheless, we can do more. We need economically viable strategies to create more buy-in to green manufacturing and the circular economy. You need a strong partnership between the State and the private sector to create the right environment.

How is the sector responding to supply chain shortages? Nearshoring has emerged as a viable option. Due to increased labour costs, China is less cost-effective than it used to be, and its lead times are longer. If you depend on that market, you must now store an additional three months or 25% of inventory. While manufacturing in Caricom can save you as much as 20% in duties and other costs.

Is contract manufacturing trending? Trinidad and Tobago has several key advantages, including a skilled industrialised workforce, managerial expertise and low energy costs. Many products sold throughout Caricom are manufactured in Trinidad and Tobago. We also manufacture several international brands locally, Serta, Coca-Cola, Pepsi, Coors, and Guinness. This speaks to our manufacturing sector’s strength, resilience, robustness, and scale. There’s tremendous opportunity in Caricom for local products. However, we still have a lot of work to do. We need a robust public-private approach to create a more enabling investment climate for the sector. TTMA works closely with SMEs in the manufacturing sector, and we encourage large businesses to adopt a mentorship role. Through our trade missions, we have successfully introduced ‘new to exporting’ companies to regional buyers, creating a new stream of foreign exchange income.

Are there improved HSEQ efforts in the manufacturing sector? I am very proud of the products manufactured in Trinidad and Tobago. Our packaging, presentation, and merchandising can compete against international brands. We have the capability to deliver at very high standards.

105 However, greater national consciousness is needed to recognise and purchase local brands. While we do not have a quality issue, we have a productivity challenge. There is a laissez-faire attitude to productivity which increases production costs. That is why we are rejuvenating the Manufacturing Advisory Council; we are working to ensure that the skills needed for the sector’s growth are taught.

machinery. To embrace Industry 4.0, we need the managerial, technical, and engineering skills to do so. There is a skills shortage, and we are presently conducting a study on this to present to the National Training Agency and the Ministry of Education.

How is the sector preparing to meet the needs of the future customer?

As the cost of electricity increases, we will have to maintain our energy advantage by moving some of our energy inputs into renewables to keep production costs down. Guyana’s population is expected to double within the next ten years, and this market will need servicing. We must position ourselves to sell more into that market. We also need to strengthen our agreements with the European Union and capitalise on those with the Americas. As we transition from oil and gas, manufacturing will play a more prominent role in our economy - more entrepreneurs will enter this space, and there will be increased investment. We expect the sector to contribute 40% of GDP in five to ten years.

The future will be cashless. Businesses need to ensure that they can receive electronic payments. During the COVID-19 pandemic, many companies developed websites and e-commerce channels. We have made tremendous strides in this area, and I expect to see more of that. Businesses must also be prepared to meet customer needs and ensure that their service level agreement matches expectations.

What are the skills required to support manufacturing of the future?

In five years, how will the manufacturing sector change?

We need more electrical and PLC technicians to service and maintain

The NextGeneration Supermarket

Rajiv Diptee, President, The Supermarket Association of Trinidad and Tobago (SATT)

he supermarket of the future – this cutting-edge concept will combine traditional brick-and-mortar stores with efficient, convenient, enjoyable shopping experiences.

Digital disruption in the supermarket Are supermarkets harnessing digital trends to expand market share? According to Diptee, “During the COVID-19 pandemic, we saw the introduction of apps, websites, e-commerce, and curbside pickup. However, Trinidad and Tobago’s shopping culture is based around brick-and-mortar institutions; customers want to see, touch, and inspect the products. Today the appetite is not there, and some stores are discontinuing these services.” In other technological advancements, SATT expects to see the rise of the digital wallet in the next five years, although it is still being determined how this will impact unbanked customers. On the back end, many supermarkets use IT-based inventory solutions to ensure the efficacy of stock rooms and warehouses, working closely with suppliers and distributors to manage Justin-Time product inventory.

The impact of your choices In recent years, Non-Communicable Diseases (NCDs) have become the leading cause of morbidity and mortality in Trinidad and Tobago. “Members of the SATT consistently implement health education programmes in collaboration with Non-Governmental Organisations (NGOs). There has

been growth in the establishment of dedicated health food aisles and health food corners.” While every member of the SATT feels a deep sense of responsibility to the environment, unfortunately, single-use plastics remain the most cost-effective solution available. “There are costs associated with going green; the packaging is more expensive. On a positive note, however, many supermarkets encourage the use of reusable shopping bags, and our members also support wider national environmental campaigns.”

Rethinking the customer experience Modern supermarkets in Trinidad and Tobago have large car parks, wide aisles, and sizeable non-food lines. They also often study and adapt to changing consumer behaviours. “Supermarkets aim to provide improved customer experiences, including seasonal promotions and entertainment. There are increased contests, giveaways, deals and discounts, and the growing use of social media influencers in marketing. Trinidad and Tobago is one of the most competitive islands in the retail food space in Latin America and the Caribbean. Therefore, we must be prepared to take advantage of trends in a hyper-reactive environment.” The supermarket of the future will be a familiar place, Diptee reflects. “Neighbourhood supermarkets provide affordability and employment. They represent the heartbeat of the community and the largest trade volume. The soul of a supermarket is what the owners and the staff put into it. There are some well-loved institutions in this country.”

Manufacturing and Retail Distribution

By Natalie Dookie

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Cristal Boodram

Manufacturing and Retail Distribution

1 & 804 Fernandes Business Centre,Laventille, Trinidad and Tobago. (868) 235-3333 • info@bsgl.biz • www.bosstrinidad.com • www.scripj.com

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Professional Services, Education, HR and Consultancy Services Pria Narinesingh, Country Managing Partner, EY Barbados, Eastern Caribbean and Trinidad and Tobago

Global Shifts Shaping Services in T&T By Kieran Andrew Khan

adical technological shifts and unprecedented changes due to globalisation are impacting how services are delivered. Where some see threats, others see opportunities. Pria Narinesingh encourages us to focus on the latter.

What is the five-year outlook for Trinidad and Tobago’s (T&T’s) professional services and management consultancy industry? It can be a resoundingly positive outlook given the bench strength of our private sector and our relatively lower professional services costs, but we must acknowledge the challenges too. These include but are not limited to the performance of the local economy, the crime situation, the ease of doing business, access to foreign exchange, and external factors such as the growth or decline of foreign economies, global inflation, rising commodity prices, supply chain challenges and even international wars. There is an immense opportunity to help our clients and governments navigate these issues, capitalise on opportunities and modernise how we live and do business.

What is your viewpoint on continued globalisation, virtual offices, and hybrid working arrangements? For professional services firms, the trend toward globalisation isn’t going to slow down - this structure is necessary to serve global businesses. The infrastructure and investment needed to develop new digital tools and methodologies are complex and costly. Therefore a global scale makes

better business sense. That being said, depending on how regulatory and independence requirement frameworks evolve, there could be a trend to more niche, boutique or specialised versus multi-disciplinary firms. We believe a hybrid working environment is positive; it helps with work-life balance, reduces time spent in traffic and other stressors, and it is here to stay, but this comes with parameters. There are increased cybersecurity risks, new regulations governing data use, privacy and sharing, and then there is the sensitive nature of the industry in which we operate. We also have to balance the needs of our employees in a way that serves the firm, our clients, and the individual fairly. There are some roles where remote work can and should be the standard. However, there are others that benefit substantially from an office or client environment which embraces the collaborative aspects of networking, corridor conversations, brainstorming, learning, and teaming differently.

How are firms creating a tech-enabled culture? Over the past five years, there has been a constant shift in how we work across all disciplines, primarily aimed at enhancing speed and convenience and lowering costs. For businesses to traverse these changes, new careers are being formalised and kicked off every day, and there’s no sign of it slowing down. Workplaces now require skillsets more aligned with data science, software development, digital marketing, Artificial Intelligence (AI)/Machine Learning (ML) engineering and UX (user experience)/UI (user interface) design, cybersecurity and many other technological and digital disciplines. We must retool and scale our skills and human capital to meet

115 these needs. As a professional services organisation, ongoing training and development programmes must be constant and extensive. Successful professionals will need to embrace a mindset that they must continually retool and learn to stay ahead and develop excellent solutions.

our clients but also in improving talent retention and achieving work-life balance.

How do you price smartly and drive value in this service sector?

In T&T and other Caribbean territories, we have a good formal education system, though, as mentioned, we must evolve this to be able to take advantage of these opportunities. Relative to the developed markets, our cost levels are still lower, and this, together with being English-speaking and in a similar time zone, presents opportunities to provide services including outsourcing and earn foreign exchange. Improving the overall attractiveness of T&T will directly result in successfully building these businesses. For our traditional business, while we are able to recruit at the university graduate level, the challenge is retention. In addition, while we are focused on improving the work-life balance aspects of the job, the rising crime situation in T&T is one of the most significant impediments to the retention of experienced resources.

Cavelle Joseph-St. Omer, President, Human Resource Management Association of Trinidad and Tobago (HRMATT)

HR Can Help Build an Organisation of the Future By Kieran Andrew Khan

rtificial Intelligence and data are the key to organisational efficiency. Companies that embrace IT platforms for effectively managing people are poised to operate at their best. The best organisations will use technology to shape better employees and create innovative ways of working. The role of human resources (HR) has been transformed post-pandemic. The rising tide of Artificial Intelligence (AI), coupled with dynamic changes in how employees view work and want to be managed by companies, has resulted in challenges for HR executives. Cavelle JosephSt. Omer, President of the Human Resource Management Association of Trinidad and Tobago (HRMATT), welcomes the pace of change. “When we consider the future, AI and robotics are key to efficient workspaces,” Joseph-St. Omer notes. “This is not to be feared but embraced as it will allow mundane tasks to be consolidated. In turn, operational costs decrease, and HR can focus on tasks that bring genuine value to companies and their people. The key is to take advantage of technology and leverage data for forecasting and trend analysis through Enterprise Resource Planning (ERP) platforms. An organisation’s people are their primary competitive advantage. Technology deployment is only valuable accompanied by training in the tools to utilise resources to their maximum effect,” she advises. Joseph-St. Omer encourages companies to respond humanely to employee challenges while embracing emerging technologies. “We have to open up to listening and showing sympathy, empathy and compassion. The best

managed HR departments genuinely care about their employees, including their mental health and overall development as human beings,” Joseph-St. Omer added. Another area in which the HR landscape has had to adapt is the composition of the modern workforce. “Today, we see HR departments managing the most diverse organisations in history with up to five generations in the workforce,” she continued. Some companies have added policies to supersede inadequate laws to introduce parental leave for men and to allow for Diversity, Equality, and Inclusion (DEI) policies in the workforce. “DEI policies offer alternative viewpoints in the workplace and bring immense value to company culture. We need to see greater efforts at developing and implementing DEI policy and deployment in all companies and organisations in T&T,” she advised. Data management must also be an area of focus. “Barbados, Jamaica and the European Union have led in data protection laws. This brings me to the point of legislation. It is vital that we legislate to move our country forward in line with the Caribbean region and other parts of the world,” she advises. Regarding remote working, Joseph-St. Omer notes, “The focus of most companies’ post-pandemic is to build recession-proof businesses, but again this is only possible by putting people as your most valuable resource first. Companies must work with their teams to determine where their needs align with organisational goals.”

Professional Services, Education, HR and Consultancy Services

Rules and regulations will drive the type of pricing that we can apply. However, for non-audit clients, we regularly engage in value-based pricing as permitted. Clients are partial to this option, as it establishes a win-win approach to projects. Where we must apply fixed-based pricing models, this is linked to estimated budgets for the time by rates for the respective professional based on experience levels and expertise. We continuously challenge ourselves to drive efficiency and to manage hours as tightly as possible even when dealing, for example, with changes in audit and accounting standards and methodologies which drive hours up. Managing these hours is a crucial factor - not only in helping to keep costs down for

What is the potential for growth of the sector in T&T?

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Advertorial HADCO Experiences at Asa Wright Nature Centre

n 2021, HADCO Group won the bid to operate the ecolodge at Asa Wright Nature Centre, offering bespoke experiential vacation packages and accommodation for local and international travellers seeking eco-friendly getaways in our beautiful twin isle. Nestled amidst the captivating rainforests of the Arima Valley, HADCO Experiences at Asa Wright Nature Centre also offers an idyllic backdrop for a wide range of corporate and personal gatherings, including company retreats, seminars, wellness retreats, and private functions. With tailored catering options and attentive service, we ensure that every aspect of your event is meticulously crafted and flawlessly executed.

Corporate Retreats and Seminars Leave the hustle and bustle of the city behind and immerse your team in a serene oasis that stimulates creativity and fosters camaraderie. Our beautifully appointed Mango Room provides a customisable space for seminars, workshops, team-building activities, and strategic planning sessions.

With its panoramic views of lush greenery and abundant natural light, the Mango Room offers a refreshing change of scenery that invigorates minds and sparks innovation.

Yoga and Wellness Retreats Recharge, rejuvenate, and find inner balance in the embrace of nature. These tranquil surroundings are the perfect setting for yoga and wellness retreats,

providing a peaceful ambience for yoga classes, meditation sessions, and holistic workshops. Immerse yourself in the calming sounds of the rainforest and allow its serenity to restore your mind, body, and soul. Grab a delicious cup of cocoa tea and venture onto the Jade Vine Terrace, an expansive outdoor area that offers breathtaking views of the rich green canopy.

Weddings and Private Functions Celebrate your special moments surrounded by the unrivalled beauty of nature. Say “I do” amidst the vibrant tropical foliage, with the symphony of birdsong serving as your wedding anthem. Intimate weddings are made even more special amidst this wondrous atmosphere, creating a truly magical experience for you and your guests. In addition to weddings, we can also host private functions such as anniversary celebrations, family reunions, and milestone birthdays. Let’s discuss your event requirements and help you embark on an extraordinary journey amidst nature’s embrace.

Discover the unparalleled charm of HADCO Experiences at Asa Wright Nature Centre and let us create an unforgettable experience for you. 7¾ MM Blanchisseuse Road, Arima, Trinidad | +1 (868) 675-5364 @hadcoexperiences | info@hadcoexperiences.com | www.hadcoexperiences.com

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Robert C. Teelucksingh Sr Consultant Risk/Director

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LARA QUENTRALL-THOMAS MBA Chairman

KARLENE HASSANALI Managing Director

URMILA MAHADEO Finance Manager

CAMIE GOMEZ Client Services Manager

KEVIN MC CLEAN Candidate Services Manager

STUART PATRICK Systems Manager

PAYROLL SERVICES

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Together – Connecting Talent with Opportunity

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Factors Driving Change in T&T’s Real Estate Market Jean-Paul de Meillac, CEO, Terra Caribbean Trinidad

By Kieran Andrew Khan

he real estate market continues to reverberate from the economic fallout of the COVID-19 pandemic. Jean-Paul de Meillac and Terra Caribbean Trinidad track the data and think more can be done to create an equitable, profitable, and mutually beneficial real estate market that spurs economic growth and security.

The pandemic impact: commercial vs residential For the real estate experts at Terra, data has been their number one asset. Jean-Paul de Meillac, CEO of Terra Caribbean Trinidad, notes that the company maintains one of the largest data repositories in the region of the commercial and residential market. They share these insights with the public through the Red Book TT Edition, which can be accessed at terrared.com. On the commercial front, it has become a renters’ market. Due in part to the exodus of the oil and gas companies out of Trinidad and Tobago (T&T) even before the start of the pandemic. During the COVID-19 pandemic, the work-from-home mandate applied more pressure to the commercial office landscape, as shown below. “Many companies have downsized or switched to hybrid models, capitalising on decreased rental rates and upgrading to A-class buildings. Hence, B and C-class buildings that generally have been tenanted for years are now becoming available. Landlords have also reduced the size of offices to allow companies to rent smaller spaces in prime commercial locations at more attractive rates,” de Meillac pointed out.

The residential market has seen a different trend. “The impact on the residential market (post-pandemic) has been interesting. In recent times we have seen more people opting for communal living in developments due to security concerns. However, since the pandemic, with more people being at home, they have also sought access to a yard or garden space or an additional room for a home office.”

Adapting city use Construction which has generally been the mainstay for economic growth in T&T has become passive, with very few large-scale developments being undertaken by private or public sector entities. Inflation, driven by many factors, including increased shipping and logistics costs, has also made it difficult for investors to build at a price buyers can afford. “When we are faced with economic downturns and need to get people back to work, we generally go to the construction sector. But it currently makes very little sense to develop new office space in the city of Port of Spain. Instead, there’s a new trend which we are encouraging, adapting commercial buildings and repurposing them for residential use in the capital city. The way forward is to construct affordable housing near where people work and their children attend school. Given that the significant costs for steel and concrete are already sunk in the existing structure, the refitting costs are attractive for investment purposes as much as it is for residential buyers,” de Meillac observed. While this is not outright gentrification, it is becoming a much slower burn towards bringing life back to parts of the city by bringing in pockets of residents.

127 Recommendations to revive the market The Association of Real Estate Agents (AREA), in which de Meillac also serves, is hopeful that the Government will move to proclaim new laws that will improve the calibre of real estate services on the market. The Real Estate Agents Bill 2020, passed by the Senate on 20th May 2020, includes mandatory registration and licensing for all real estate agents and brokers. But de Meillac believes much more can be done. “The structure of the stamp duty schedule needs to be updated to meet the reality of inflation on the cost of housing developments, given that prices have gone up. For instance, stamp duty should not have to be payable on residential land purchases but rather re-apportioned into construction costs for homeowners. Additionally, while we know developers are already incentivised to build for the general public, we believe that more can be done to encourage developers in terms of tax exemptions on, perhaps, construction materials. Today, the average single-family unit starts at a

price point that is challenging for many. However, the banks are liquid, and the Central Bank has worked to keep mortgage rates down. The Trinidad & Tobago Mortgage Finance Company (TTMF) offers 2% for a fixed period under a TT$1.5M loan, but this may also need revision.” He notes that completely digitising the approvals process for new developments in an efficient manner will reduce the development cost for new construction as the final product can get to market faster. Still, de Meillac advises anyone with job security and the means to borrow, to invest, as real estate is one of the best means to build wealth. “It’s never about timing the market; it’s about time in the market. Real estate will always generally increase in value because inflation exists, but figuring out what people need at the right price point and delivering on that, is what we need more of in T&T, along with the support of incentives and requisite legislation.”

Looking Ahead– the Caribbean Security Landscape By Kieran Andrew Khan

he Caribbean is a unique geographic grouping of oceanic states. While striving to improve trade and alliances amongst the islands, criminal elements are also doing the same. CARICOM Implementation Agency for Crime and Security (IMPACS) Executive Director, Lt. Col. Michael Jones, shares his insights on regional security matters.

What are the top security trends in the region? At the Heads of Government of the Caribbean Community (CARICOM) meeting held in July 2023, the four priority areas identified for the security sector were firearms, cybersecurity, maritime security and illicit trafficking, in persons in particular.

How do these priority areas affect businesses’ safety and security? With respect to firearms-related and firearm-enabled crime, these impact citizen security, business confidence and even the availability of labour. Then you have the effect of security costs and businesses being forced to close early, which increases the price of goods and services. We all pay for insecurity. Regarding maritime security, Trinidad and Tobago (T&T) has issues with illicit extracts from the marine environment. Using our maritime domain awareness platform, we have identified vessels engaging in IUU (Illegal, Unregulated, Unreported) fishing. In one example, there was a single fishing vessel hauling up to 240 tonnes of tuna out of T&T waters. That was a major loss for this exclusive economic zone - from one vessel!

In terms of trafficking, the region experiences trafficking in persons, guns, narcotics and more. There are a couple of countries in the region that are on the Tier 2 and Tier 3 Watchlist on the recently published US Trafficking in Persons Report, which is not a good thing. Then, you have the issue of ‘the dark web’ and cybersecurity, which connects everything from the trade in guns to drugs and people.

What has been the region’s response? The Heads of Government of Caricom signed off on the Cybersecurity Action Plan in 2016, which we will revisit due to emerging cybersecurity issues. One of the primary challenges is to take the profit out of crime, and one of the best ways we can do this is by investing in more robust cybersecurity.

How can companies improve their security in relation to these challenges? Technology is a force multiplier. Technological solutions are key in mitigating and managing today’s challenging security landscape.

What does the next 3-5 years look like in terms of threat analysis and response from IMPACS? We are looking at a regional forensics centre in Saint Lucia, while Trinidad currently assists Guyana and Suriname regarding firearms. On the cybersecurity side, we would like companies to report cybersecurity incursions. We understand the need to keep company information private. However, we would like to see this as a compulsory legislative requirement to assist in combatting the scourge of crime.

Real Estate, Property Management and Security Services

Lt. Col. Michael Jones, Executive Director, CARICOM Implementation Agency for Crime and Security (IMPACS)

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Sally Singh President

Tracy Austin Vice-President

Dawn Glaisher Director/Secretary

Marisa Cipriani-Ortiz Director

Alana de Montbrun Director

Ravi Dolsingh Director

The Association of Real Estate Agents (AREA) is a professional organisation of real estate practitioners, established in 1990 and Incorporated by Act Parliament in 2012. AREA’s aim, through its regulations, standards of practice and code of ethics, is to provide structure to the industry to ensure professionalism and quality of service to both buyers and sellers of real estate.

76 Picton Street Newtown 190205 Trinidad and Tobago.

Real Estate, Property Management and Security Services

Devon Fergusson Sebastien Paddington Director Director

Jo-Ann Traboulay Director

Benefits of Becoming an AREA Member 11 King Street, Aranguez Tel: (868) 753-2167

Leonard Kennedy Sales Associate Tel: (868) 322-3827 leonard.h.kennedy@gmail.com

Rhonda Williams Real Estate Broker Tel: (868) 752-2167 rw.transpose@gmail.com

• Continuing Professional Development (CPD) Workshops • AREA Facebook page for members • Listing on the AREA website • AREA Registered Members WhatsApp Group • TSTT & Digicel Corporate Phone Plans

• AREA Health Insurnace Plan • Auto Services - Discounted Rates with participating Service Providers • Established disiplinary process for Real Estate complaints • Government bodies, FIU and Banks recognize AREA as the governing body for Real Estate in Trinidad and Tobago

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Advertorial MegaBrite Industries Limited (MBIL)

e are proud to be recognized as a Full-Service Facility Maintenance Management Company in Trinidad and Tobago and emerging in parts of Caricom.

Who Are We? Established in 1978 MegaBrite Industries (MBIL) is a company that was built on shared values with our clients, where trust, transparency and quality services remain at the core. With a mission to “provide a clean, safe, and healthy environment,” MegaBrite is focused largely on sustainability. Having implemented a green cleaning policy to preserve and improve indoor air quality, we are committed to using environmentally friendly products and practices. With a skilled workforce that is continuously growing, we are a team of qualified professionals that offer exceptional customer service, personal experiences and ensure the job is done right the first time – guaranteed.

Any industry any building MBIL provides commercial and private services tailored to your needs from hospitals to industrial warehouses, places of worship, daycare centers and everything in between.

Address: 3A Jagessar Street, Aranguez, San Juan, Trinidad Tel: (868) 638-6342 Email: services@megabrite-tt.com Instagram: @megabritetrinidad Facebook: @megabritetrinidad Website: www.megabrite-tt.com

Trusted. Clean. Guaranteed. The MBIL system of services delivers measurable results for a variety of industries and budgets through quality products, innovative technology, and personal accountability. With MBIL you can expect a consistent service from the same reliable team.

What we offer Range of services: Janitorial, Sanitization, Pest Control, Hygiene, Mold Eradication and Remediation, Landscaping/Ground Maintenance, Plumbing, Electrical, Handyman Services, General Contruction (Start to Finish and renovations) Air Duct Cleaning, Air Condition Installation. You have a need; we satisfy your request 24 hours a day, 7 days a week. We are here to serve your needs. Our team always strive to deliver reliable and responsive services. Let us take care of all your maintenance needs. We will sweep you off your feet. Bigger, Better, MegaBrite!

Mission and Vision Our Mission is to make MBIL the most trusted, authentic, facility management company in our industry by delivering exceptional value, innovation, and an outstanding personal customer experience through consistently meeting our obligations and exceeding expectations.

Cheryl-Ann Dookie Weekes Chief Executive Officer Our Vision is to create a work environment that inspires and motivates staff to provide our clients with the finest possible service in keeping with our core values of trust, honesty, commitment and relationship building.

Values • Respect: Taking time to understand and value each person and respecting their choices. • Responsibility: Accepting what is required and carrying out the task to the best of our ability with accountability towards our staff, customers and the environment. • Commitment: A duty of caring for the needs of our community. • Excellence: To always provide the best quality experience with regards to our cleaning and our client services. • Honesty: Acting with integrity, openness and staying true to our word. • Trust: To build long-standing relationships of mutual understanding with our patrons. • Innovation: To be industry leaders.

MegaBrite commits to ensuring all working and professional spaces are healthy, safe, environmentally friendly, comfortable and pleasant to all visitors, employees and stakeholders that visits your facility. We will guarantee the clean aesthetics of the physical workspace which will help contribute to the competitive advantage of our clients, as we recognize the importance of your image to your business success! Five seconds is all it takes to make a favourable impression!

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Key Movements Transforming T&T’s Shipping Industry Sonja Voisin, President, The Shipping Association of Trinidad and Tobago (SATT)

By Bavina Sookdeo

he shipping industry has recently undergone significant changes and challenges driven by the dynamics of demand and supply. Trinidad and Tobago’s containerised cargo volumes have strongly recovered, exceeding pre-pandemic levels by 11%. However, regional trade faces challenges from oversupply in interregional trade lanes, causing longer transit times and logistical hurdles.

An engine of global trade in T&T According to Sonja Voisin, President of The Shipping Association of Trinidad and Tobago (SATT), one of the major shifts in the industry post-the COVID-19 pandemic has been the exponential growth of container shipping leading to a global freight crisis and increased profits for carriers. With global online shipping reaching record levels, the demand for container shipping surged. Despite the easing of freight rates, shipping lines continue to order more ships, resulting in an increase in the container ship order book for 2023/2024. As shipping volumes normalise, it is expected that freight rates will eventually stabilise at pre-COVID levels. Reflecting on the local market, SATT says, “Trinidad and Tobago’s containerised cargo volumes have recovered strongly since COVID; after an initial reduction of 10% in 2020, volumes in 2022 caught up to and surpassed pre-pandemic levels by 11%. Notwithstanding, expansion of national port capacity and productivity factors strongly in Trinidad’s ability to benefit from this global phenomenon.”

Shipping in the Caribbean seas Regional trade faces challenges due to the influx of newly built vessels in larger classes, leading to an oversupply in interregional trade lanes. As a result, smaller feeder ships are increasingly being used, necessitating

transhipment and longer transit times for shipments to the Caribbean region. Efficient supply chain management is crucial to mitigate delays and maintain inventory control. Furthermore, the lack of an appropriate and reliable service connecting Caribbean territories poses a challenge for intraregional trade. In response to these changing dynamics, carriers have engaged in frequent mergers and acquisitions, consolidating, and restructuring their relationships. Some shipping lines have expanded their operations by investing in terminals and offering comprehensive logistics services. These strategic moves aim to enhance operational efficiency, optimise customer experience, and achieve synergies in a competitive market.Schedule reliability has long been a concern for container carriers, exacerbated by the COVID-19 pandemic. However, recent improvements can be attributed to reduced disruptions, decreased port congestion, and improved container availability. As supply chain congestion gradually declines, stakeholders anticipate enhanced operational efficiency and more predictable schedules.

Trends: technology, sustainability, nearshoring Growing global environmental awareness has prompted shipping lines to prioritise eco-friendly practices. Many carriers are investing in vessels powered by alternative fuels, such as green methanol. While these initiatives contribute to a cleaner and more sustainable shipping industry, they come at a significant cost, potentially impacting freight rates. The adoption of slow steaming to reduce fuel consumption has also resulted in longer transit times, requiring adjustments in inventory management strategies. Digitisation and automation are gaining traction in the shipping industry. The SATT expands, “Shipping lines and freight forwarders are increasingly emphasising digitisation and automation to streamline processes and improve efficiency.

135 The use of technologies such as cryptocurrency, blockchain, big data analytics, artificial intelligence (AI), and machine learning (ML) are gaining traction. Digitisation, though costly, offers the potential for significant efficiency gains. Carriers and logistics providers are investing in automating their customers’ experience to enhance convenience and deliver seamless services.” Initiatives such as the Port Community System led by the Ministry of Trade and Industry are needed to integrate the supply chain digitally. The disruptions caused by the COVID-19 pandemic have compelled companies to explore alternative sourcing options; the SATT explains, “Nearshoring, or sourcing closer to home, offers advantages such as reduced transportation costs, competitive pricing, and shorter lead times for better inventory control. While countries such as Mexico have been identified as new sourcing destinations, challenges remain, particularly for raw materials sourced from Asia. Regional agreements such as with Caricom provide opportunities for increased market access but pose shipping costs challenges, especially for smaller islands.” Additionally, the reduction in capacity in the Panama Canal due to drought can have significant effects, including increased freight rates, longer transit times, and supply chain disruptions. Accessing foreign exchange, mainly US dollars, remains a challenge. Adapting to these issues requires proactive planning and flexibility.

The future of shipping According to the SATT, in order to capitalise on the opportunities and address the challenges, stakeholders in Trinidad and Tobago’s shipping industry, including government authorities, port operators, and shipping companies, must collaborate. “By focusing on infrastructure development, cost-effective connectivity, sustainability, and technological advancements, Trinidad and Tobago can position itself as a thriving shipping hub in the Caribbean, facilitating regional trade and attracting global investments. Notably, access to US dollar foreign exchange continues to be a challenge for the industry and dialogue with stakeholders is in progress to roll out a solution.” Furthermore, industry self-regulation is imperative to ensure compliance with business, safety, and environmental standards, and efforts to operationalise such a framework are underway. The shipping industry is evolving rapidly, driven by capacity surges, digitisation, sustainability initiatives, and sourcing diversification. Trinidad and Tobago must adapt to these changes and capitalise on the opportunities to strengthen its position in the global trade landscape. Through collaboration, infrastructure development, and technological advancements, the country can become a key player in the shipping industry, facilitating regional trade and attracting investments.

Customer-Centric Changes in Courier Services T

he courier industry has undergone remarkable transformations fuelled by technological advancements and evolving customer expectations. These shifts have propelled a customer-centric approach, emphasising precise tracking, express delivery, and diverse payment options in Trinidad and Tobago. The use of technology to enable real-time tracking of consignments has become increasingly important in the local industry. Consumers now expect visibility and transparency throughout the delivery process. Precise tracking allows shoppers to trace their consignments’ progress and receive updates in real time, providing them with peace of mind and a better overall experience. In the context of T&T, where logistics and transportation infrastructure can sometimes present challenges, precise tracking has become even more crucial. Buyers can now easily monitor the whereabouts of their packages, enhancing accessibility and reducing concerns about lost or delayed deliveries. Courier companies are already embracing precise tracking technology in the local market, and it is anticipated to grow as shoppers increasingly demand real-time updates and enhanced transparency. In today’s fast-paced world, customers have come to expect quick delivery times. Express delivery services play a significant role in meeting these expectations. The ability to get products to consumers more quickly has

numerous benefits. It improves customer satisfaction by reducing waiting times, increases accessibility as customers receive their items promptly, and enhances the overall customer experience. In the T&T market, local courier companies have already adopted express delivery options, catering to the need for speed and reliability. As e-commerce continues to grow and shoppers seek faster delivery options, the demand for express delivery in T&T is predicted to increase. The availability of multiple payment methods has become a crucial aspect of customer-centric courier services. Offering diverse payment options, including credit cards, debit cards, mobile payment platforms, and cash on delivery, caters to shoppers’ preferences and improves accessibility. In the T&T market, where cash transactions are still prevalent, providing various payment methods ensures customers can conveniently pay for courier services. It also promotes financial inclusion by accommodating customers who may not have access to traditional banking facilities. Courier companies in T&T have recognised the importance of multiple payment methods and have started offering these options to meet buyers’ needs. While there is room for growth and improvement, the local courier industry’s adoption of these trends demonstrates its commitment to enhancing the customer experience and meeting evolving customer expectations.

Shipping, Ports, Courier Services

By Bavina Sookdeo

Shipping, Ports, Courier Services

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Shipping, Ports, Courier Services

Who’s Who in Trinidad & Tobago Business 2023-24

Shipping, Ports, Courier Services

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Fast Facts

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Trinidad

Time Zone

Government

Capital: Port of Spain Main Towns: City of San Fernando, Arima, Point Fortin, Chaguanas

Capital: Scarborough

Time Zone: Greenwich Mean Time: Minus four hours (GMT -4) In US Winter: Eastern Standard Time plus one hour (EST +1) In US Summer: Eastern Standard Time (EST). There is no Daylight Saving Time (DST).

Nationality

Climate

Trinidad: Trinidadian Tobago: Tobagonian

Trinidad and Tobago has a tropical climate with high relative humidity. There are two seasons: dry, from January to May and wet, from June to December. There is a short dry period around mid-September called Petit Carême. The hurricane season runs from June to November, peaking between August and October. Given Trinidad’s southern geographical location, the island is not affected by storms as frequently as the sister isle, Tobago. Tobago can experience inclement weather as a result of such weather systems. Trinidad and Tobago’s southerly location keeps temperatures consistent year-round, about 30/32 °C (86/90 °F) during the day and somewhat cooler at night.

Trinidad and Tobago follows the Westminster model of government and upholds the traditions of parliamentary democracy it inherited from Britain. The Government is stable. The Head of State is the President, who is elected by an Electoral College of members of the Senate and House of Representatives for a five-year renewable term. Executive power, however, is vested in the Prime Minister and Government, following elections at least every five years. The next general election will become due in 2025.

Tobago

Official Language English

Population Mid-Year Estimate (June 2022): 1,365,805 (Source: Central Statistical Office)

Electricity 110 volts/220 volts (+/-6%); 60 Hz

Telephone 1 (868) + seven-digit local

Geography and Location Tucked below the hurricane belt, the country is located in a safe haven. It is bordered by the Caribbean Sea in the north and by the Atlantic to the east. On the west coast, it is separated from Venezuela by the Gulf of Paria and to the south, the Columbus Channel.

Trinidad Once attached to the South American mainland, Trinidad is situated at 12 km (7 miles) northeast of the coast of Venezuela and is separated from it by the Gulf of Paria. About 40% of all land is undeveloped forest and woodlands, although the island continues to experience rapid development. Trinidad’s Pitch Lake is the largest natural reservoir of asphalt in the world. Total Area: 4,828 km2 (1,864 sq miles) 81.25 km long by 57-73 km wide (50 miles by 35-45 miles) Location: Latitude 10.5° N; Longitude 61.5° W

Tobago Tobago lies 34 km (21 miles) northeast of Trinidad. Though of volcanic origin, there are no active volcanoes here. The island is a single mountain mass, although the southwestern tip has a coral platform. The highest peak, the Main Ridge, reaches an elevation of about 576 m (1,890 ft) and its lower-lying lands include a protected reserve area. The coastline is broken up by inlets and sheltered beaches, and there are several uninhabited islets. Total Area: 300 sq km (116 sq miles) Location: Latitude 11.5° N, Longitude 60.5°W

Telecommunications Providers of landline and mobile telephone services are prevalent on both islands, and cable television and internet services are readily available. The more prominent agencies are Telecommunications Services of Trinidad and Tobago Limited (TSTT), Digicel (Trinidad and Tobago) Limited, Columbus Communications Trinidad Limited (Flow) and AMPLIA Communications. With wide coverage throughout the islands, communication is generally easy and wireless internet services are commonplace at hotels, restaurants and many other establishments. International Access Code: 1 Country Code: 868

Media There is a well-established network covering television, radio, print, electronic billboards and and increasingly strong digital presence. The three daily newspapers are Trinidad Express, Trinidad Guardian and Newsday. Top News and Media Websites: • Trinidad and Tobago Guardian • Trinidad Express • Trinidad and Tobago Newsday • Loop TT News • Wired868 • Breaking News T&T (Facebook) • C.C.N. Television Limited - CCNTV6 • Guardian Media Limited - CNC3 • TTT Limited • Online Radio Stations

Tobago has its own elected House of Assembly and its seat is in the capital city, Scarborough. https://www.ttconnect.gov.tt/ https://www.tha.gov.tt/

Banking The financial system consists of commercial banks, trust and mortgage finance companies, finance houses and merchant banks. Number of Commercial Banks: 8 Number of Branches: 123 Number of Automatic Banking Machines: 254 ATMs https://batt.org.tt/banking-industry/

Standard Bank Hours of Operation City Centres: Monday to Thursday – 8 a.m. to 2 p.m. Friday – 8 a.m. to 1 p.m. & 3 p.m. to 5 p.m. RBC and Scotiabank (not mall branches) 8 a.m. to 5 p.m. Shopping Centres (Daily): 10 a.m. to 5 p.m. Exchange Rate: TT$6.7793 : US$1 (Sept 1 2023)

Economic Data The official estimate for Trinidad and Tobago’s GDP was $36 billion at the end of 2022 in puchasing power partity terms. Data source: World Economics Research, London.

Labour Force 2020 (persons with jobs): 603,800 Major Exports: Natural gas and oil, ammonia, alcohol, fertilisers, iron and steel. Major Trading Partners: United States, CARICOM, Spain, Mexico, France, the United Kingdom, China, Venezuela, Japan, Nigeria, The Netherlands, Dominican Republic, Brazil, Colombia, Russia, and Germany. According to the 2022 Annual Economic Survey, domestic economic activity showed signs of recovery in 2022 after two years of economic contraction. According to data from the Central Statistical Office (CSO), real GDP increased by 3.0 percent in the first three quarters of 2022 compared to the previous year.

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Fast Facts The economy is expected to show broadranging growth and in the energy sector higher natural gas production is anticipated as new projects come on stream. References: Central Bank of Trinidad and Tobago: 2022 Annual Economic Survey; Economic Bulletin January 2022; Financial Stability Report 2021; https://www.central-bank.org.tt Central Statistical Office, Trinidad and Tobago https://cso.gov.tt/ https://tradingeconomics.com

Meeting Places and Conference Centres Trinidad and Tobago is one of the top five Caribbean meeting and conference destinations. Many hotels have facilities for conferences, including international brands such as the Courtyard by Marriott, Hilton Trinidad and Conference Centre, Hyatt Regency Trinidad and The BRIX, Autograph Collection. In addition, the state-of-the-art National Academy for the Performing Arts (NAPA), South Academy for the Performing Arts, award-winning spots like Coco Reef, Magdalena Grand Beach & Golf Resort and Mount Irvine Bay Resort in Tobago are ideal for corporate meetings and team-building retreats.

Transportation Airports Piarco International Airport is a vital hub for international air traffic in the Caribbean. It is located about 45 minutes from the capital city, Port of Spain, and there are non-stop daily scheduled flights to and from major international cities. Caribbean Airlines Limited (CAL), the national airline, offers routes that include direct flights to major cities like Toronto, New York, Miami, Fort Lauderdale and Orlando. CAL also flies regionally with regular flights to Antigua and Barbuda, Bahamas, Barbados, Jamaica, Guyana and Suriname, to name a few destinations. International flights are also available direct from Tobago’s ANR Robinson International Airport. Airlines that fly directly to Tobago include Caribbean Airlines, British Airways and Condor (by the end of 2023). International and regional airlines that fly to Trinidad and Tobago include American Airlines, British Airways, Caribbean Airlines, United Airlines, West Jet, JetBlue, and several charter flight companies. https://www.tntairports.com/

Seaports The main seaports are located in Port of Spain and Point Lisas. The Port of Port of Spain handles dry and general cargo, break bulk, containers and passenger traffic. The Point Lisas Industrial Port Development Corporation Ltd. (PLIPDECO), mainly a bulk port for industrial commerce, also handles container and general cargo traffic. Ferries travel the inter-island route daily. The CARICOM Jetty, which is located at the Port of Port of Spain and operates the passenger inter-island ferry, receives, stores and delivers CARICOM cargo and multipurpose containers for trade within the Caribbean region. Several cruise lines stop at Port of Spain and Scarborough, Tobago during the peak season from November to April. Water Taxi Service A water taxi ferry connects Port of Spain and San Fernando. Scheduled sailing times are Monday to Friday. Tickets cost TT$15 oneway and can be purchased at the Water Taxi Terminal located at Wrightson Road, Port of Spain or Flat Rock, Lady Hailes Avenue, San Fernando. Free parking is available at both ports. Departures from San Fernando: AM - 6:00 / 6:30 / 8:30; PM - 3:30 Tel: 226-7900 Ext: 212, 211, 206 Departures from Port of Spain: AM - 7:15; PM - 2:30 / 3:30 / 4:45 Tel: 226-7900, Ext: 102, 111 https://www.nidco.co.tt/watertaxiservice/ Inter-Island Ferry A ferry connects Port of Spain and Scarborough, Tobago. Scheduled sailing times are Monday to Sunday, and public holidays. The first passenger vessel departs Scarborough at 6:30 a.m., and the last passenger vessel departs POS at 4:00 p.m. (Mondays, Tuesdays, Thursdays, and Fridays). Except on Wednesdays, when only one passenger vessel departs Scarborough at 6:30 a.m. and 4:00 p.m. from POS. The names of the passengers must be provided, and they must appear on the ticket exactly as they appear on the government-issued photo identification. If you are making a reservation for a senior citizen of Trinidad and Tobago (60 years and older), please bring a valid National Photo ID or T&T Passport. Bookings can me made online. For information, call: Port of Spain: 625-3055/623-9353 Extensions 215, 211 or 212 Scarborough: 639-2668/639-2417 https://www.ttitferry.com/

Immigration, Work Permits and Visas Covid-19 PCR or lab acquired antigen test results are no longer required for entry into Trinidad and Tobago. Mask wearing is voluntary in public space including private and public hospitals and other health care facilities. However, care and caution are recommended. For updated guidelines for travel to or from Trinidad and Tobago, visit the following websites: https://health.gov.tt/ and https://nationalsecurity.gov.tt/immigration/ Work permit applications must be made by an employer on behalf of the employee for business stays beyond 30 days in a given 12-month period. A non-refundable application fee of $600.00 is payable. On granting of application, a fee of TT$450.00 per month is payable. Processing period is 6-8 weeks. Work permits can be obtained from the Ministry of National Security, Temple Court II, 52-60 Abercromby Street, Port-ofSpain. Visa extensions can be obtained from the Immigration Office on Richmond Street, Portof-Spain.

Major Airlines Piarco Airport American Airlines Caribbean Airlines British Airways Copa Airlines Surinam Airways United Airlines West Jet Airlines JetBlue Rutaca

1 (868) 821-6000 1 (868) 625-7200 1 (800) 247-9297 1 (868) 669-5189 1 (868) 627-0102 1 (800) 864-8331 1 (888) 937-8538 1 (888)-WESTJET 1 (800) 538-2583 1 (868) 625-4324

ANR Robinson Airport Caribbean Airlines 1 (868) 625-7200 British Airways 1 (800) 247-9297 Condor (service anticipated end of 2023) Approximate Flying Times to Trinidad and Tobago London 8.2 hours New York 4.5 hours Miami 3.3 hours Houston 5.3 hours Toronto 5.5 hours

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Regional and International Organisations ASSOCIATION OF CARIBBEAN STATES (ACS)

CARIBBEAN PUBLIC HEALTH AGENCY (CARPHA)

INTERNATIONAL REGIONAL CENTRE FOR THE CARIBBEAN (CABI)

Ansari Hosein Executive Director Frederick Hardy Building The University of the West Indies St. Augustine, Trinidad Tel: (868) 645-1205-7 Fax: (868) 645-1208 Email: executive@cardi.org Website: cardi.org

CARIBBEAN TELECOMMUNICATIONS UNION (CTU)

ORGANISATION OF AMERICAN STATES (OAS) TRINIDAD AND TOBAGO OFFICE (OASTT)

CARIBBEAN COMMUNITY IMPLEMENTATION AGENCY FOR CRIME AND SECURITY (CARICOM IMPACS)

DEVELOPMENT BANK OF LATIN AMERICA (CAF)

Rodolfo Sabonge Secretary-General 5-7 Sweet Briar Road St. Clair, Trinidad Tel: (868) 622-9575, 628-0936 / 6756 / 7222 Email: mail@acs-aec.org Website: acs-aec.org

CARIBBEAN AGRICULTURAL RESEARCH AND DEVELOPMENT INSTITUTE (CARDI)

Lt. Col. Michael Jones Executive Director 19 Keate Street Port of Spain, Trinidad Tel: (868) 235-5511 Email: secretariat@carimpacs.org Website: caricomimpacs.org

CARIBBEAN COURT OF JUSTICE (CCJ)

The Honorable Mr. Justice Adrian Saunders President 134 Henry Street Port of Spain, Trinidad Tel: (868) 623-2225 Fax: (868) 627-1193 Email: info@ccj.org Website: ccj.org

CARIBBEAN COURT OF JUSTICE TRUST FUND (CCJTF) Linton A, Lewis Chairman 22 Cornelio Street, Woodbrook Port of Spain, Trinidad Tel: (868) 625-8500 / 8501 Fax: (868) 625-5608 Email: trustee@ccjtrustfund.org Website: ccj.org/about-the-ccj/ccj-trust-fund/

CARIBBEAN FINANCIAL ACTION TASK FORCE (CFATF) Dawne Spicer Executive Director Level 21, Nicholas Towers 63-65 Independence Square Port of Spain, Trinidad Tel: (868) 623-9667 Fax: (868) 624-1297 Email: cfatf@cfatf.org Website: cfatf-gafic.org

CARIBBEAN FOOD CORPORATION (CFC)

Ansari Hosein Executive Director c/o The Caribbean Agricultural Research and Development Institute (CARDI) CARDI Headquarters P.O. Box 212 The University of the West Indies Campus St. Augustine, Trinidad Tel: (868) 645-1205 / 3573 Fax: (868) 645-1208 Email: hresources@cardi.org / executive@cardi.org

CARIBBEAN METEOROLOGICAL ORGANISATION (CMO) Dr. Arlene G. Laing Co-ordinating Director 27 O’Connor Street, Woodbrook Port of Spain, Trinidad Tel: (868) 622-4711 / 0277 Fax: (868) 622-4711 Email: cmohq@cmo.org.tt Website: cmo.org.tt

Dr. Joy St. John Executive Director 16-18 Jamaica Boulevard Federation Park Port of Spain, Trinidad Tel: (868) 622-4261, 299-0895 Fax: (868) 622-2792 Email: postmaster@carpha.org Website: carpha.org

Rodney Taylor Secretary General 4 Mary Street, St. Clair Port of Spain, Trinidad Tel: (868) 622-5871 / 628-0281 Email: rodney.taylor@ctu.int Website: ctu.int

Bernando Requena Representative 8th Floor Albion Plaza Energy Centre 22-24 Victoria Avenue Port of Spain, Trinidad Tel: (868) 222-1540/1541 Email: trinidadandtobago@caf.com Website: caf.com

FOOD AND AGRICULTURE ORGANIZATION OF THE UNITED NATIONS Gillian Smith ad interim for Trinidad and Tobago and Surinam No.2 Serpentine Road St. Clair Port of Spain, Trinidad Tel: (868) 299-0027 / 0029 / 0030 Email: FAO-TT@fao.org Website: fao.org

INTER-AMERICAN DEVELOPMENT BANK (IADB) Carina Cockburn Country Representative 17 Alexander Street St. Clair Port of Spain, Trinidad Tel: (868) 822-6400 / 6421 Email: idbtrinidad@iadb.org Website: iadb.org

INTER AMERICAN INSTITUTE FOR COOPERATION ON AGRICULTURE (IICA) Diana Francis Representative in Trinidad and Tobago 16 Factory Road Building 3 Brechin Castle Couva, Trinidad P.O. Box 1318 Port of Spain, Trinidad Tel: (868) 645-4555 / 5020 Email: diana.francis@iica.int Website: iica.int

INTERNATIONAL LABOUR ORGANISATION (ILO) Dennis Zulu Director Stanmore House, 6 Stanmore Avenue Port of Spain, Trinidad Tel: (868) 623-7704 / 7178, 625-0524, 627-6304 Fax: (868) 627-8978 Email: ilocarib@ilo.org Website: ilo.org

INTERNATIONAL ORGANISATION FOR MIGRATION (IOM) Ministry of National Security Temple Court 2 50-62 Abercromby Street Port of Spain, Trinidad Direct No: (868) 627-6969 Tel: (868) 623-2441 Ext.13138/9 Fax: (868) 625-5009 Email: iomportofspain@iom.int Website: iom.int

Naitram Ramnanan Regional Representative, Caribbean 59 Gordon Street St. Augustine, Trinidad Tunapuna 331323 Tel: (868) 645-7628 Email: n.ramnanan@cabi.org Website: cabi.org

15 Wainwright Street St. Clair, Trinidad Tel: (868) 622-9272 Email: oastrinidadandtobago@oas.org Website: oas.org

REGIONAL JUDICIAL AND LEGAL SERVICES COMMISSION (RJLSC)

The Honourable Mr. Justice Adrian Saunders Chairman 2nd Floor, 134 Henry Street Port of Spain, Trinidad Tel: (868) 623-8376 / 2225 Fax: (868) 625-4004 Email: rjlsc@rjlsc.org Website: ccj.org

THE PAN AMERICAN HEALTH ORGANIZATION (PAHO), WORLD HEALTH ORGANIZATION Country Office in Trinidad and Tobago 1st Floor, Briar Place 10-12 Sweet Briar Road St. Clair, Trinidad Tel: (868) 612-2000, 622-4202 / 5445 Email: e-mail@trt.paho.org Website: paho.org

TRINIDAD AND TOBAGO NATIONAL COMMISSION FOR UNESCO Debra Lalloo Secretary General Ministry of Education Level 5, Tower A 5 St. Vincent Street Port of Spain, Trinidad Tel: (868) 622-2181 Ext. 2220 Email: unesco.info@moe.gov.tt Website: unesco.org.tt

UNITED NATIONS DEVELOPMENT PROGRAMME (UNDP) (TRINIDAD AND TOBAGO) Ugo Blanco UNDP Resident Representative UN House 3A Chancery Lane Port of Spain, Trinidad Tel: (868) 623-7056 Fax: (868) 623-1658 Email: registryTT@undp.org Website: undp.org

UNITED NATIONS ECONOMIC COMMISSION FOR LATIN AMERICA AND THE CARIBBEAN (ECLAC) Diane Quarless Director 1 Chancery Lane Port of Spain, Trinidad Tel: (868) 224-8000 / 8080 Email: spou-pos@un.org Website: un.org

UNITED NATIONS INFORMATION CENTRE (UNIC) 1st Floor, 1 Chancery Lane Port of Spain, Trinidad Tel: (868) 224-8012/15 Email: unic.portofspain@unic.org Website: caribbeanun.org

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Honorary Consuls Accredited to The Republic of Trinidad and Tobago REPUBLIC OF AUSTRIA Mr. Karl Pilstl Honorary Consul Blue Haven, Bacolet Bay PO Box 8 Scarborough, Tobago Tel: (868) 660-7500 Email: kpilstl@yahoo.com

THE COMMONWEALTH OF THE BAHAMAS Dr. E. Monica Davis Honorary Consul PO Box 56, St. Vincent Street Port of Spain Email: thebahamasconsulatett@gmail.com

BARBADOS

Dr. Roosevelt S. Rock Honorary Consul 16 Jackson Street Curepe, Trinidad Tel: (868) 636-8696 Email: rooseveltrock@yahoo.com

PEOPLE’S REPUBLIC OF BANGLADESH Razai Azard Rahaman Honorary Consul - General Imtiaz Azard Rahaman Honorary Consul 1 Shafik Drive, Cross Crossing San Fernando, Trinidad Tel: (868) 657-8425; Fax: (868) 652-7108 Email: azard_rahaman@rahamutgroup.com imtiaz_rahaman@rahamutgroup.com

KINGDOM OF BELGIUM

Paul Jay Williams Honorary Consul 2 Sixth Avenue Barataria, Trinidad Tel: (868) 674-1677; Fax: (868) 675-9831 Email: honoraryconsulbelgium@gmail.com

BELIZE

Thomas Chanona Honorary Consul Corner Warren and Smart Streets St. Augustine, Trinidad Tel: (868) 645-4062; Fax: (868) 645-4064 Email: tchanona@kee-chanona.com/ admin@kee-chanona.com

BOTSWANA

Rubindra Debideen Honorary Consul Ultra-Cool Limited 96 Wrightson Road Port of Spain, Trinidad Tel: (868) 627-7770 / 2888; Fax: (868) 625-4875 Email: boss@ultracoolgroup.com

CZECH REPUBLIC

Mr. Colin K. N. Baggan Honorary Consul c/o Crown Pharmacy 7 Saddle Road San Juan 250708 Trinidad Tel: (868) 638-3908 Email: colinbaggan@gmail.com

KINGDOM OF DENMARK

FEDERAL REPUBLIC OF GERMANY Frank Wünstel Person of Trust Academy of Jewelry & Art Buccoo Point New Integrated Facility Buccoo, Tobago Tel: (868) 313-1260 Email: info@ports.diplo.de

GRENADA

Michael Brizan Consular Officer Grenada House 127 Henry Street Port of Spain, Trinidad Tel: (868) 625-9235 Fax: (868) 624-1257 Email: grenadaconsulate@gmail.com

HIGH COMMISSION FOR THE COOPERATIVE REPUBLIC OF GUYANA Consul General (Ag.) 12 Alexandra Street, St. Clair Port of Spain, Trinidad Tel/Fax: (868) 622-2913 Email: dyaw@minfor.gov.gy

REPUBLIC OF INDONESIA

Ian Anthony Honorary Consul Building 5, Christina Courts 33-35 Boissiere No. 1 Maraval, Trinidad Tel/Fax: (868) 628-4818 Email: iananthony@renavatio.net / ianpanthony@gmail.com

Stuart Jardine K.F.O. Honorary Consul 101 St. Anthony’s Drive Westmoorings PO Box 13 Port of Spain, Trinidad Tel: (868) 633-7687 Fax: (868) 637-6203 Email: norkonpos@gmail.com

ISLAMIC REPUBLIC OF PAKISTAN Amjad Ali Honorary Consul General LP16 Orange Grove Estate Tacarigua, Trinidad Tel: (868) 640-7971 Fax: (868) 640-6594 Email: amjad@adfoam.com

REPUBLIC OF POLAND

David Lewis Honorary Consul Lot 25 Frederick Settlement Industrial Estate Caroni, Trinidad Tel: (868) 645-5522 Fax: (868) 663-0897 Email: davidl@labelhouse.com

REPUBLIC OF PORTUGAL

William A. Ferreira Honorary Consul Furness House - Second Floor 90 Independence Square PO Box 283, Port of Spain, Trinidad Tel: (868) 625-1745 / 1131 Fax: (868) 625-1243 Email: furness@furnessgroup.com

SLOVAK REPUBLIC (SLOVAKIA)

Barbara Malins-Smith Honorary Consul Tel: (868) 785-3054 Email: malinssmith@yahoo.com

Lawrence S. Naipaul Honorary Consul Port Authority of Trinidad and Tobago Administration Building 1st Floor Dock Road Port of Spain, Trinidad Tel: (868) 625-6273 Email: lsnaipaul@msn.com

REPUBLIC OF LATVIA

SLOVENIA

STATE OF ISRAEL

Kirby Anthony Hosang Honorary Consul 112 Saddle Road Maraval, Trinidad Tel: (868) 657-9653 Fax: (868) 653-1331 Email: hosanganthony@gmail.com

LEBANESE REPUBLIC

Amer G. Haidar Honorary Consul 7 Adam Smith Square Woodbrook, Trinidad Tel: (868) 782-4700 Email: aghaidar3@gmail.com

MALTA

Om Prakash Lalla Honorary Consul c/o K R Lalla & Co. 9 St. Vincent Street Port of Spain, Trinidad Tel: (868) 625-5074; Fax: (868) 625-6110 Email: omlalla@krlalla.com

REPUBLIC OF SURINAME

Jerome Khan Honorary Consul Villa 42, Spanish Villas 16 Foncette Road, Cascade Port of Spain, Trinidad Tel: (868) 680-7254 Email: jeromekhan.slm@gmail.com

John Hadad Honorary Consul HADCO Ltd. JRJ Warehousing Compound Bhagoutie Trace San Juan, Trinidad Tel: (868) 675-7628 Ext. 1201 Email: john.hadad@hadcoltd.com

KINGDOM OF SWEDEN

MOROCCO

THE SWISS CONFEDERATION

Ravi R. Dolsingh, LLB, PG, Dip, LPC Honorary Consul, General Mansfield House, Mansfield Chambers 1st Floor, No. 24 Abercromby Street Port of Spain, Trinidad Tel: (868) 780-3772; Fax: (868) 627-8191 Email: rav@ravidolsingh.com

Mario Sabga-Aboud Honorary Consul 80 Lower Boundary Road San Juan, Trinidad Tel: (868) 674-2697 Ext 2258 Fax: (868) 638-4711 Mobile: (868) 680-3597 Email: mario@pizzaboys.com

REPUBLIC OF FINLAND

NEW ZEALAND

Troy Garcia Honorary Consul 155A Eastern Main Road Barataria, Trinidad Tel: (868) 638-1277 Ext 240; Fax: (868) 674-2644 Email: tgarcia6@hotmail.com / officeadmin@partsworldlimited.com

KINGDOM OF NORWAY

Donald Kelshall Honorary Consul 31 Alberto Street, Woodbrook Port of Spain, Trinidad Tel: (868) 623-3829 Fax: (868) 624-6521 Email: dkelshall@savannahcomputing.com

David O’ Brien Honorary Consul c/o Massy Motors, Lady Young Road Morvant, Trinidad Tel: (868) 674-4200 Ext. 1103 Fax: (868) 674-7761; 675-6523 Email: david.obrien@massygroup.com Simone Gillette Honorary Consul 25 Queen’s Park West Port of Spain, Trinidad Tel: (868) 201-7947 Email: portspain@honrep.ch

REPUBLIC OF UGANDA

Dr. Dinesh Mor Honorary Consul 70 Pembroke Street, Port of Spain Trinidad Tel: (868) 633-2215 Email: dinesh12mor@gmail.com

Informational Lists and Indices Who’s Who in Trinidad & Tobago Business 2023-24

Embassies and Diplomatic Missions APOSTOLIC NUNCIATURE

His Excellency the Most Reverend Santiago De Wit Guzmán Titular Archbishop of Acquaviva Apostolic Nuncio 11 Mary Street, St. Clair Port of Spain, Trinidad Tel: (868) 622-5009 / 6359 Fax: (868) 222-9814 Email: apnuntt@googlemail.com

EMBASSY OF THE ARGENTINE REPUBLIC

His Excellency Marcelo Suárez Salvia Ambassador Extraordinary and Plenipotentiary of the Argentine Republic 4th Floor, Tatil Building 11 Maraval Road Port of Spain, Trinidad Tel: (868) 628-7557 / 7587 Fax: (868) 628-7544 Email: etrin@mrecic.gov.ar

HIGH COMMISSION FOR THE COMMONWEALTH OF AUSTRALIA

Her Excellency Sonya Koppe High Commissioner 18 Herbert Street, St. Clair Port of Spain, Trinidad Tel: (868) 822-5450 Email: ahc.portofspain@dfat.gov.au Website: trinidadandtobago.embassy. gov.au

EMBASSY OF THE FEDERATIVE REPUBLIC OF BRAZIL His Excellency Rodrigo do Amaral Souza Ambassador Extraordinary and Plenipotentiary 18 Sweet Briar Road, St. Clair Port of Spain, Trinidad Tel: (868) 622-5779 / 5771 Fax: (868) 622-4323 Email: brasemb.portspain@itamaraty. gov.br

HIGH COMMISSION OF CANADA

His Excellency Arif Keshani High Commissioner 3-3A Sweet Briar Road, St. Clair Port of Spain, Trinidad Tel: (868) 622-6232 Fax: (868) 628-2581 Email: pspan@international.gc.ca Website: canadainternational.gc.ca

EMBASSY OF THE REPUBLIC OF CHILE His Excellency Hernán Núñez Montenegro Ambassador Extraordinary and Plenipotentiary 4 Alexandra Street, St. Clair Port of Spain, Trinidad Tel: (868) 628-0540 / 4763 Fax: (868) 622-9894 Email: echilett@minrel.gob.cl

EMBASSY OF THE PEOPLE’S REPUBLIC OF CHINA

His Excellency Qui Fang Ambassador Extraordinary and Plenipotentiary 76 Long Circular Road, Maraval, Trinidad Tel: (868) 622-1832, 628-6417 Fax: (868) 622-7613 Email: chinaemb_tt@mfa.gov.cn Website: tt.china-embassy.org/eng

EMBASSY OF THE REPUBLIC OF COLOMBIA

His Excellency William Sidney Bush Howard Ambassador Extraordinary and Plenipotentiary 4th Floor, Newtown Centre 30-36 Maraval Road Port of Spain, Trinidad Tel: (868) 628-5656, 222-2275 Email: eptoespana@cancilleria.gov.co

EMBASSY OF THE REPUBLIC OF CUBA

HIGH COMMISSION FOR THE COOPERATIVE REPUBLIC OF GUYANA

EMBASSY OF THE REPUBLIC OF PERU

Maharine Deborah Yaw Consul General (Ag.) 12 Alexandra Street, St. Clair Port of Spain, Trinidad Tel: (868) 622-2913 Email: dyaw@minfor.gov.gy

His Excellency David Malaga Ambassador Extraordinary and Plenipotentiary 4 Trinidad Crescent, Federation Park Port of Spain, Trinidad Tel: (868) 221-8642 / 2939 Email: missiontt@embassyofperutt.net

HIGH COMMISSION FOR THE REPUBLIC OF INDIA

EMBASSY OF THE KINGDOM OF SPAIN

Mr Raju Sharma Charge d’Affaires a.i. 6 Victoria Avenue Port of Spain, Trinidad Tel: (868) 225-4340 Fax: (868) 225-4248 Email: hcipos.hc_ss@yahoo.com Website: hcipos.gov.in

Her Excellency Tania Diego Olite Ambassador Extraordinary and Plenipotentiary 74 Elm Avenue, Bayshore Westmoorings, Trinidad Tel: (868) 633-3268, 632-8691 Email: cubasec.tt@gmail.com or embajada@tt.embacuba.cu

HIGH COMMISSION FOR JAMAICA

EMBASSY OF THE DOMINICAN REPUBLIC

EMBASSY OF JAPAN

His Excellency Wellington Darío Bencosme Casataños Ambassador Extraordinary and Plenipotentiary 11 Albion, Corner Dere & Albion Streets Port of Spain, Trinidad Tel: (868) 220-6955 Email: embadomtt@mirex.gob.do

DELEGATION OF THE EUROPEAN UNION TO TRINIDAD AND TOBAGO

His Excellency Peter Cavendish Ambassador Extraordinary and Plenipotentiary 5th Floor, 11 Queen’s Park East 101002, Port of Spain, Trinidad Tel: (868) 622-6628 Fax: (868) 622-6355 Email: delegation-trinidad-andtobago-hod@eeas.europa.eu Website: eeas.europa.eu/delegations/ trinidad-and-tobago_en

EMBASSY OF THE FRENCH REPUBLIC

His Excellency Serge Lavroff Ambassador Extraordinary and Plenipotentiary 7 Mary Street, St. Clair Port of Spain, Trinidad Tel: (868) 232-4808 Fax: (868) 628-2632 Email: info@ambafrance-tt.org Website: tt.ambafrance.org/-English-

EMBASSY OF THE FEDERAL REPUBLIC OF GERMANY 19 St. Clair Avenue, St. Clair Port of Spain, Trinidad Tel: (868) 628-1630 / 1632 Email: info@ports.diplo.de Website: port-of-spain.diplo.de /tt-en/embassy

GRENADA CONSULAR AND TRADE OFFICE

Grenada Trade and Economic Commissioner Michael Brizan Grenada House 127 Henry Street Port of Spain, Trinidad Tel: (868) 625-9235 Fax: (868) 624-1257 Email: grenadaconsular@gmail.com

143

His Excellency Arthur H.W. Williams High Commissioner 2 Newbold Street, St. Clair Port of Spain, Trinidad Tel: (868) 622-4995-7 Email: jamaica@jhcpos.org His Excellency Yutaka Matsubara Ambassador Extraordinary and Plenipotentiary 5 Hayes Street, St. Clair Port of Spain, Trinidad Tel: (868) 628-5991 / 5993 Fax: (868) 622-0858 Email: embassyofjapan@po.mofa.go.jp Website: tt.emb-japan.go.jp/itprtop_ en/index.html

EMBASSY OF THE REPUBLIC OF KOREA

His Excellency OH Dong-il Ambassador Extraordinary and Plenipotentiary 36 Elizabeth Street, St. Clair Port of Spain, Trinidad Tel: (868) 622-9081 / 1069 Fax: (868) 628-8745 Email: trinidad@mofa.go.kr Website: overseas.mofa.go.kr/tt-en/ index.do

EMBASSY OF THE KINGDOM OF THE NETHERLANDS

Ms. Lisette Blüm Chargé d’Affaires a.i Trinre Building 69-71 Edward Street Port of Spain, Trinidad Tel: (868) 625-1210 Fax: (868) 625-1704 Email: por@minbuza.nl Website: https://netherlandsandyou. nl/web/trinidad-and-tobago/about-us/

HIGH COMMISSION FOR THE FEDERAL REPUBLIC OF NIGERIA

His Excellency Abubakar Danlami Ibrahim High Commissioner 3 Maxwell-Phillip Street, St. Clair Port of Spain, Trinidad Tel: (868) 622-4002 Fax: (868) 622-7162 Email: chancerynig@yahoo.com

EMBASSY OF THE REPUBLIC OF PANAMA

Her Excellency Selvia Edith Miller-Palmer Ambassador Extraordinary and Plenipotentiary 7 Ground Floor, Gray Street, St. Clair Port of Spain, Trinidad Tel: (868) 628-9956 / 9957 Fax: (868) 622-8992 Email: embpanamatyt@mire.gob.pa

His Excellency Fernando Nogales Álvarez Ambassador Extraordinary and Plenipotentiary 7th Floor, Tatil Building 11 Maraval Road Port of Spain, Trinidad Tel: (868) 625-7938, 628-2560, 622-1151 Ext. 237 Fax: (868) 622-3032 Email: emb.puertoespana@maec.es

CONSULATE OF SURINAME

Jerome Khan Honorary Consul PO Box 43, Port of Spain, Trinidad Tel: (868) 680-7254 Email: jeromekhan.slm@gmail.com

HIGH COMMISSION FOR THE UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND

Her Excellency Harriet Cross High Commissioner 19 St Clair Avenue, St. Clair Newtown 190125 Port of Spain, Trinidad Tel: (868) 350-0444 Fax: (868) 622-4555 Email: generalenquiries.ptofs@fcdo. gov.uk Website: gov.uk/world/organisations/ british-high-commission-trinidad-andtobago

EMBASSY OF THE UNITED MEXICAN STATES His Excellency Victor Hugo Morales Meléndez Ambassador Extraordinary and Plenipotentiary 12 Hayes Street, St. Clair Port of Spain, Trinidad Tel: (868) 622-1422 Fax: (868) 628-8488 Email: embttobago@sre.gob.mx

EMBASSY OF THE UNITED STATES OF AMERICA

Her Excellency Candace A. Bond Ambassador Extraordinary and Plenipotentiary 15 Queen’s Park West Port of Spain, Trinidad Tel: (868) 622-6371 / 6376 Fax: (868) 822-5905 Email: POSexecutiveoffice@state.gov Website: tt.usembassy.gov/

THE EMBASSY OF THE BOLIVARIAN REPUBLIC OF VENEZUELA

His Excellency Álvaro Enrique Sánchez Cordero Ambassador Extraordinary and Plenipotentiary 16 Victoria Avenue Port of Spain, Trinidad Tel: (868) 627-9821 / 9823 / 9824 Fax: (868) 624-2508 Email: embve.ttpsp@mppre.gob.ve

EMBASSY OF THE REPUBLIC OF TURKEY

Her Excellency Bengü Yiğitgüden Ambassador Extraordinary and Plenipotentiary 4 Scott Street, St. Clair Port of Spain, Trinidad Tel: (868) 609-3066 Email: embassy.portofspain@mfa.gov.tr

144

Informational Lists Who’s Who in Trinidad & Tobago Business 2023-24

The Government of Trinidad and Tobago THE OFFICE OF THE PRESIDENT

Circular Road, St Ann’s, Port of Spain, Trinidad Tel: (868) 225-4687 Email: otp.mail@otp.gov.tt Website: otp.tt

OFFICE OF THE PRIME MINISTER

Office of the Prime Minister White Hall, No. 29 Maraval Road Queen’s Park West, Port of Spain, Trinidad Tel: (868) 622-0644 / 1625 Email: pmsec@opm.gov.tt Website: opm.gov.tt

OFFICE OF THE PARLIAMENT

Parliamentary Complex Cabildo Building St. Vincent Street, Port of Spain, Trinidad Tel: (868) 624-7275 Fax: (868) 624-4672 Email: webmaster@ttparliament.org Website: ttparliament.org

MINISTRY OF AGRICULTURE, LAND AND FISHERIES Corner Narsaloo Ramaya Marg Road and Soogrim Street Chaguanas, Trinidad Tel: (868) 220-6253 Email: malfminister@gov.tt Website: agriculture.gov.tt

MINISTRY OF THE ATTORNEY GENERAL AND LEGAL AFFAIRS AGLA Tower, The Government Campus Plaza Corner London & Richmond Streets Port of Spain, Trinidad Tel: (868) 223-2452 Fax: (868) 226-5145 Email: rarmour@ag.gov.tt Website: agla.gov.tt

MINISTRY OF DIGITAL TRANSFORMATION Level 7, NALIS Building, 23 Abercromby Street Port of Spain, Trinidad Tel: (868) 623-9081 / 4724 Fax: (868) 624-4216 Email: hassel.bacchus@mpa.gov.tt Website: mpac.gov.tt

MINISTRY OF EDUCATION

Education Towers, Level 15 No. 5 St. Vincent Street, Port of Spain, Trinidad Tel: (868) 622-2181 Fax: (868) 624-2035 Email: minsecretariat@moe.gov.tt Website: moe.gov.tt

MINISTRY OF ENERGY AND ENERGY INDUSTRIES

Level 26, Tower C, International Waterfront Centre 1 Wrightson Road, Port of Spain, Trinidad Tel: (868) 225-4334 Ext. 2633 Fax: (868) 622-3635 Email:i SYoung@energy.gov.tt Website: energy.gov.tt

MINISTRY OF FINANCE

Eric Williams Finance Building Independence Square, Port of Spain, Trinidad Tel: (868) 627-5633 Fax: (868) 625-8354 Email: mofsecretariat@gov.tt Website: finance.gov.tt

MINISTRY OF FOREIGN AND CARICOM AFFAIRS St. Clair Circle, St. Clair, Port of Spain, Trinidad Tel: (868) 623-6894, 285-5029 Fax: (868) 623-5853 Email: minister@foreign.gov.tt Website: foreign.gov.tt

MINISTRY OF HEALTH

CHIC Building, 63 Park Street Port of Spain, Trinidad Tel: (868) 623-2741 Fax: (868) 627-2139 Email: Terrence.deyalsingh@health.gov.tt Website: health.gov.tt

MINISTRY OF HOUSING AND URBAN DEVELOPMENT HDC Building, 44-46 South Quay Port of Spain, Trinidad Tel: (868) 624-1614 ext. 2146 PBX: (868) 623-4663 Ext. 2171 Fax: (868) 625-2793 Email: info@housing.gov.tt; ttministryofhousingandurbandev@gmail.com Website: housing.gov.tt

MINISTRY OF LABOUR

Levels 5 & 6, Tower C International Waterfront Complex 1 Wrightson Road, Port of Spain, Trinidad Tel: (868) 625-8478 Ext. 1203 Fax: (868) 624-9126 Website: molsed.gov.tt

MINISTRY OF NATIONAL SECURITY Temple Court 1, 31-33 Abercromby Street Port of Spain, Trinidad Tel: (868) 623-2441 / 5352 Fax: (868) 625-2820, 627-4930 Email: fhinds@mns.gov.tt Website: nationalsecurity.gov.tt

MINISTRY OF PLANNING AND DEVELOPMENT

Level 14, Eric Williams Financial Complex Independence Square, Port of Spain, Trinidad Tel: (868) 612-3000 Ext. 2009/2010/1389 Email: pennelopebeckles@ttparliament.org Website: planning.gov.tt

MINISTRY OF PUBLIC ADMINISTRATION Level 7, NALIS Building Corner Hart and Abercromby Streets Port of Spain, Trinidad Tel: (868) 623-9081 / 4724 Fax: (868) 624-4216 Email: westa@gov.tt Website: mpac.gov.tt

MINISTRY OF PUBLIC UTILITIES

One Alexandra Place, 1 Alexander Street St. Clair, Newtown Port of Spain 190129, Trinidad Tel: (868) 628-9500 ext.6303 Fax: (868) 628-5467 Email: mgonzales@mpu.gov.tt Website: mpu.gov.tt/home

MINISTRY OF RURAL DEVELOPMENT AND LOCAL GOVERNMENT Kent House, Long Circular Road, Maraval Port of Spain, Trinidad Tel: (868) 622-4713, 628-1323 Ext. 3102/3 Fax: (868) 622-8202 Email: falrawi@ttparliament.org Website: rdlg.gov.tt

MINISTRY OF SOCIAL DEVELOPMENT AND FAMILY SERVICES

Colonial Life Building 39-43 St. Vincent Street, Port of Spain, Trinidad Tel: (868) 623-2608 Ext. 5607 Fax: (868) 625-6095 Email: donna.cox@social.gov.tt Website: social.gov.tt

MINISTRY OF SPORT AND COMMUNITY DEVELOPMENT

Level 20, Nicholas Towers 63-65 Independence Square, Port of Spain, Trinidad Tel: (868) 627-6322, 625-6088 Ext. 5113 Fax: (868) 627-1941 Email: minsecretariat_cdca@gov.tt Website: cdca.gov.tt

MINISTRY OF TOURISM, CULTURE AND THE ARTS Levels 8 & 9, Tower C International Waterfront Complex 1 Wrightson Road, Port of Spain, Trinidad Tel: 624-1403 Ext. 223 Fax: 624-6737 Email: randall.mitchell@gov.tt Website: mtca.gov.tt

MINISTRY OF TRADE AND INDUSTRY Level 17, Nicholas Towers 63-65 Independence Square Port of Spain, Trinidad Tel: (868) 623-2931-4, 627-3300 Fax: (868) 627-8488 Email: mti-info@gov.tt Website: tradeind.gov.tt

MINISTRY OF WORKS AND TRANSPORT Level 6, Main Administrative Building 2-4 London Street, Port-of-Spain 100623 Trinidad Tel: (868) 625-2643, 624-3541 Fax: (868) 625-8070 Email: communications@mowt.gov.tt Website: mowt.gov.tt

MINISTRY OF YOUTH DEVELOPMENT AND NATIONAL SERVICES 2 Elizabeth Street, St. Clair Port of Spain, Trinidad Tel: (868) 612-9367 ext. 6001/6012 Fax: (868) 623-5006 Email: minsec.mydns@gov.tt Website: mydns.gov.tt/youth-development

Index by Surname Who’s Who in Trinidad & Tobago Business 2023-24 A

Abdool-Richrads, Maryam Dr... 51, 108 Abraham, Karen............................... 37 Abraham, Wendy .......................... 128 Adams, Eric A...................................46 Adams, Omaalade............................46 Agard, Lisa....................................... 85 Ahamad, Reyaz................................ 14 Alcazar, Christopher......................... 22 Aleem, Qamarah..............................88 Alexander, Liesel........................45, 46 Ali, Amir........................................... 76 Ali, Nazra.......................................... 95 Ali, Nikolaiski.................................... 89 Ali, Sasha ........................................99 Ali, Shazan....................................... 53 Alleyne, Hayden............................. 138 Alleyne, John Dr............................. 119 Alleyne, Ruby Dr............................. 119 Alsaran, Sarfraz................................ 19 Alvarez, Bevon..................................34 Antoine, Kevin................................ 116 Apang, Megan............................... 116 Archie Lewis, Kirlyn.......................... 33 Arjoon, Vaalmikki Dr........................ 19 Arneaud, Sarah................................ 17 Augustine, Farley Chavez, The Hon.... 8 Austin, Daniel .................................. 19 Austin, Tracy............................. 14, 128 Avey, Richard.................................... 99 Awai, Anthony................................. 38 Ayong, Jason-Leigh........................ 138 Aziz-Mohammed, Fatima................. 89

Baah, Emmanuel.............................. 23 Baboolal, Sarah................................ 43 Bahadoor-Hosein, Christina............ 116 Bain, Adana...................................... 22 Balbirsingh, Valmiki........................ 106 Baldeo, Annie................................... 89 Baldeo-Chadeesingh, Diane........... 119 Balkissoon, Shelly..................... 16, 138 Ballah-Tull, Lindi............................... 33 Baptiste Assee, Kathryna................ 108 Baptiste, Nigel .................................34 Baptiste, Pamela...............................94 Baptiste, Skyle..................................88 Basdeo, Damion Dr........................... 18 Batstone, Craig................................. 50 Battoo, Anthony............................. 120 Beaubrun, Alana............................. 108 Beckles, Cecile................................ 120 Bellamy, Denise.............................. 113 Bellamy, Wendy.............................. 113 Benn, Clarry..................................... 47 Best, Thora .................................... 120 Bhagat, Yogesh.............................. 102 Bharath, Terrence........................... 108 Bhattathiripad, Rajeev.................... 102 Bhikarrie, Rory.................................. 37 Bhola, Dinesh................................... 15 Bhola, Robby.................................... 29 Bhoorasingh, Karen.......................... 99 Birbal-Kendall, Samantha................. 25 Bissessar, Vidya................................98 Blake, Septimus................................ 42 Boatswain, Keyun............................. 89 Boodoo, Russell................................ 53 Boodram, Clarianne.......................... 65 Boodram, Cristal............................. 112 Boodram, Winston........................... 38 Botha, Sudesh.................................. 50 Boucaud-Claxton, Ayesha................99 Bowrin, Ingrid...................................94 Bradshaw-Niles, Penelope................ 61 Brereton, Kerdell..............................88 Browne, Nigel................................. 119 Bryan, Patricia................................... 95 Budd, Nicole..................................... 45 Budhoo, Donna................................ 82 Budhooram, Kathryn........................ 45 Burke, Candice................................. 82 Bushell, Oneika................................. 16 Bute-Seaton, Kelly...................... 14, 47

Caballero, Marsha.................11, 16, 15 Camacho, Douglas........................... 51 Camillo-Castillo, Renée ................... 43 Campbell, Chelsea............................ 50 Carrington, Orville.......................... 119

Carter, Gregory................................ 82 Cassimire, Nigel................................ 89 Celestine, Gerard............................ 112 Cezair, Randal.................................. 37 Chan, Jonathan................................ 42 Chan-Boodram, Kimberly............17, 45 Charles, Anthony..............................94 Charles, Kern....................................88 Charles-Barber, Sophie................... 108 Cheng Wing, Marc......................... 116 Chevalier, Lindsay............................. 31 Chin Chuck, Sue Ann.......................88 Chinapoo, Ian .................................. 99 Chong Ton, Maria.......................... 116 Choo Quan, Kevin.......................... 138 Cipriani-Ortiz, Marisa..................... 128 Clarke, Adrian.................................. 43 Clarke, Jason.................................... 14 Clarke, John Peter.............................34 Clarke, Peter.....................................94 Clarke, Tricia..................................... 43 Cobham, Melissa............................ 116 Coker, Curlande............................... 39 Connelly, Clint.................................. 43 Contant, Kimberley.......................... 95 Cooper, Gerard................................ 85 Cooper, Michael............................. 119 Corneal-Llewellyn, Stacey................. 23 Costelloe, Franka............................ 108 Cowan, Rodney................................ 16 Cox, Keino........................................ 85 Cozier, Jabari.................................... 51 Creese, Lisa.................................... 116 Creese, Marli.................................... 42 Cuffie, Donnel.................................. 43 Cuffy Young, Sian............................ 57 Cumberbatch, Analisa Dr.................. 74

D’Arcy, Adrienne.............................. 15 Dan, Dilip Prof.................................. 97 Daniell, K. Michael............................46 Darbasie, Karen................................ 33 Darsan, Samuel................................ 38 Dasent, Karyn........... Inside Front Cover Dass, Kern...................................... 118 Dass, Nisa......................................... 95 Dass, Wayne..................................... 45 Dass-Mungal, Riah........................... 34 David, Carol......................................94 Davis, Kevin...................................... 95 Davis, Natasha M. ...........................44 De Coteau Sammy, Ayiesha.............. 74 de Gannes, Stephen..................... 8, 18 de Meillac, Jean-Paul.............. 126, 132 de Montbrun, Alana....................... 128 de Silva, Chris................................. 112 De Verteuil, Acacia......................... 130 Dennie, Curtis................................ 136 Deosaran, Ian................................. 138 Des-Vignes, Michelle........................46 Dhaniram, Danelle............................ 53 Dhoray, Bobby.................................. 53 Dial, Desmond.................................. 15 Din Chong, Marcus.......................... 70 Dipchan, Yoganan............................ 31 Diptee, Rajiv...... 12, 14, 16, 17, 19, 105 Dirpaul-Ramoutar, Dela.................. 118 Dolsingh, Ravi................................. 128 Donaldson, Georgia......................... 17 Dookeran, Navin............................... 31 Dookeran, Navin...............................94 Dookie, Jerome...................10, 18, 119 Dookie Weekes, Cheryl-Ann ......... 131 Dougall, Desmond............................ 50 Douglas, Adeola............................... 82 Douglas, Deneisha.......................... 110 Douglas, Karel.................................. 89 Downie, Richard................... 14, 28, 47 Drayton-Smith, Nola......................... 33 Driver, Thackwray Dr............ 10, 18, 58 Drummond, Jason.......................... 110 Duke, Darryl..................................... 85 Dukharan, Nirvana........................... 42

Edghill, Mark...................... 13, 16, 128 Edoo, Richard................................... 37 Edwards, Andy................................. 43 Edwards, Avril ................................. 33 Edwards, Jensen............................... 38 Edwards, Marcia...............................98

Edwards, Nigel.................................44 Elliot, Timothy................................ 133 Erriah-Ali, Kimberly.......................... 34

Fagien, Zakiya Dr............................ 112 Fakoory, Schemmel.......................... 82 Farah, Ryan.......................................96 Farfan, Melissa............................... 123 Feeles, Rhondall............................... 89 Fergusson, Devon........................... 128 Ferreira, Adriana V............................98 Ferreira, Patrick A.............................98 Ferreira, William A............................98 Ferrier, Antonia................................ 17 Forbes, Ian...................................... 108 Fortuné, Stefan................................. 45 Foster, Elizabeth............................. 119 Franco, Stuart............................... 9, 18 Francois-Whittier, Simone........... 14, 17 Frãnkel, Diego.................................. 99 Frankland, Steven............................. 76 Fraser, Peter.................................... 120 Fraser, Sandra................................... 61 Fraser-Lee Wen, Mekeisha................ 38 Frederick, Karen............................... 70 Fridy, Joanna.................................... 23 Frontin, Dianne................................. 53 Frost, Sterling Dr....................... 33, 108 Fulchan-Lakhan, Amanda................. 43 Fuller, Michelle................................. 95 Furlonge, Haydn Dr........................... 61

Galt, Dylan.......................................64 Gangadeen, Kristle ........................ 118 Ganguly, Subhabrata...................... 102 Garcia, Deniece................................40 Garcia, Kenrick................................. 85 Gaston-Hoo, Hannah..................... 100 Gaulteau, Kevin................................ 89 George, Preston............................... 35 George, Venice............................... 102 Gibbons, E. Graham (Grant) Dr The Hon....................................... 95 Gibbons, J. David.............................. 95 Gilkes, Malisa................................... 51 Gill, Damian...................................... 42 Gittens, Kevon..................................40 Glaisher, Dawn............................... 128 Glasgow, Vanessa Rena.................... 65 Gobin, Candace............................... 65 Goindoo, Anna Alisa........................ 63 Gomez, Aqiyla Dr............................. 76 Gomez, Camie............................... 125 Gonzales, Gabriella........................ 124 Gooden, Samantha.......................... 42 Gooden, Steven................................ 42 Goodwin Hosang Rudder, Jalene.... 113 Gopaul, Carolyn............................. 120 Gopee-Scoon, Paula, Senator The Hon............................................. 7 Gopeesingh, Anyl Dr........................ 76 Gopeesingh, Gitanjali....................... 51 Gordon-Bedeau, Anika..................... 43 Gosine, Ishan.................................... 42 Grant, Jerome................................ 120 Gregorio, Ramon.............................. 18 Griffith, Albert Col........................... 23 Guischard, Dionne............................ 17 Guischard, Vernetta....................... 116 Gupta, Nalini.................................. 116 Guy, Montgomery.......................... 120 Guyadeen, Vashti G.................... 13, 16

Hackett, Alan................................. 100 Hackett, David.................................. 95 Hadeed, Christian............................. 95 Hamid, Sajjad................................... 19 Hamlet, Keith .................................. 45 Harada, Keisuke................................ 61 Harriott-Lewis, Tenille..................... 116 Hassanali, Karlene.......................... 125 Haynes, Saelese................................ 17 Henderson, Anna............................. 87 Hills, Kirt........................................... 14 Hilton-Clarke, Jacqueline............45, 46 Hood, Mark...................................... 51 Hosein, Colin.................................... 37 Hosin, Eric .......................................99 Hosein, Kazim................................ 112 Hosein, Neil.................................... 112

145

Hosein, Safiyya............................... 112 Howell, Derwin................................94 Hoyte, Maurice............................... 130 Huggins, Chaz................................ 100 Huggins, Kershell............................. 42 Hylton Edwards, Vicky.................... 128 Hypolite, Kendall............................. 42

Imbert, Clément Prof...................... 119

Jagdeo, Vishan................................. 38 Jaggernauth, Shawn........................111 James, Elson..................................... 41 Jeremiah, Marlene.......................... 138 John, Ian .........................................94 John, Marsha R. ........................ 14, 47 John, Zachary................................... 25 Jones, Michael Lt. Col. ................... 127 Joseph, Andre.................................. 45 Joseph, Anil......................................96 Joseph, Marsha.............................. 112 Joseph, Melissa................................ 50 Joseph, Stephen Prof...................... 119 Joseph, Zola .................................... 23 Joseph-St. Omer, Cavelle..... 14, 17, 115 Joyeau-Flores, Arlene....................... 42 Julien, Jason..................................... 33 Jupiter, Andrew Prof......................... 59 Juppy, Kimberly................................ 65

Kallian, Sharda.................................40 Karamath, Raymond......................... 53 Kelshall Lee, Karen...........................99 Kennedy, Leonard.......................... 128 Khan, Dale........................................ 37 Khan, Isha........................................ 43 Khan, Nasha................................... 123 Khan, Rehana...................................40 Khan, Riyad......................................86 Khan, Sade....................................... 53 Khan, Sherifa.................................... 65 Kim, Sacha....................................... 42 King, Christine................................ 112 King, Dalia........................................ 16 King, Sabrina.................................... 50 Kissoon, Tricia.................................. 41 Kowlessar, Reyna.............................. 51 Kravatzky, Axel Dr............................ 18 Kroft, Kevin.................................... 132

Lalla, Hamant................................... 35 Lalonde, Stephan.............................. 37 Laquis II, George A.....................48, 56 Laquis III, George-Anthony............... 56 Laquis, Joseph..................................94 Lashley, Ingrid................................ 108 Latchu, Ryan............................... 14, 21 Lawrence, Desmond......................... 17 Lawrence, Nicole ............................. 39 Lazzari, Robert.................................94 Lee Loy, Angela........................ 42, 116 Lee Wo-Mollenthiel, Anouk............. 95 Leung, Giles..................................... 39 Lewis, Christopher............................ 16 Lewis, David................................... 106 Lewis, Marcus................................... 82 Lewis, Mark.................................... 106 Lewis, Richard...................... 6, 95, 106 Lewis, Robin..................................... 33 Lewis, Ryan.................................... 106 Lewis, Shane.................................. 106 Lezama, Renato................................ 95 Llanos, Stephanie............................. 76 Long, Allsha..................................... 17 Looby, Akindele................................ 16 Look Loy, Khari................................. 70 Lopez, Susan.................................. 102 Loquan, Mark................................... 63 Lorde, Alpha..................................... 16 Lucie-Smith, Anna.......................... 123 Lyman, Richelle............................... 136

Mackenzie, Malcolm....................... 116 Mahabirsingh, Arvinash.................... 51 Mahabirsingh, Glenn........................ 16 Mahadeo, Ricardo............................ 53 Mahadeo, Urmila............................ 125 Maharaj, Baldath.................... 9, 18, 19 Maharaj, David............................... 112 Maharaj, Kerri..................................44

146

Index by Surname continued Who’s Who in Trinidad & Tobago Business 2023-24

Maharaj, Kiran.............................. 8, 18 Maharaj, Krystel............................... 37 Maharaj, Liana.................................. 65 Maharaj, Meera................................ 38 Maharaj, Mitra Dr.............................68 Maharaj, Ravi................................... 53 Maharaj, Rosemarie........................ 116 Maharaj, Varun................................. 97 Mahase, Mohan............................... 85 Mahase, Nesha................................. 19 Maingot, Kristi................................. 76 Majeed, Mohamed........................... 61 Mallalieu, Kim Dr.............................. 89 Maloney, Kyle...................................80 Manraj, Shiva................................... 33 Maraj, Shawn................................. 128 Marcano, Tanisha.............................40 Marcelle-Kennedy, Lois................... 100 Mark, Sekou.....................................44 Marlos-Moonsammy, Clariss............ 45 Marquez, Maxim...... Inside Front Cover Marquez, Tiffany.............................. 16 Marshall, Jayne............................... 112 Martinez, Miguel.............................. 99 Mathew Sandy, Alanna....................40 Maurice, Calvin................................ 47 Mayers, Solomon........................... 118 Mc Clean, Kevin............................. 125 Mc Gowan, Ayanna..........................44 Mc Leod-Marshall, Marsha............... 35 Mc Carthy, Marsha... Inside Front Cover McDonald, Akeisha.......................... 70 McFee, Simone Dr............................ 18 McLean, Jozette Lt. Col. .................. 14 McMillan, Sherry.............................. 89 McNicol, Ulric Keith........................ 119 Medera, Gavin.................................. 20 Melville, Sharon.............................. 100 Mendez, Gerard............................. 102 Mendez, Marlene............................. 31 Meyers, Delicia................................. 82 Miller, Donna.................................... 33 Miller-Brown, Meghon.....................99 Millington, Natasha........................ 118 Mills, Keith André............................. 15 Minguell, Sigrid................................ 76 Mitchell, Brent..................................94 Mitchell, Wendell............................. 51 Modeste-Clarke, Deborah Ann......... 95 Mohammed, Aaliya........................ 137 Mohammed, Anthony...................... 31 Mohammed, Carisa.......................... 45 Mohammed, Curtis.................... 14, 17 Mohammed, Faheem....................... 99 Mohammed, Haseeb........................ 15 Mohammed, Kamaral....................... 39 Mohammed, Lisa.............................. 53 Mohammed, Nicholas.................... 112 Mohammed, Rafael........................ 118 Mohammed, Rahim........................ 108 Mohammed, Reshard....................... 37 Mohammed, Sameer N.................... 37 Mohammed, Shazard....................... 35 Mohammed, Stefan........................ 138 Mohan, Lutchmin........................... 102 Moonilal-Kissoon, Neela.................. 33 Moonasar, Sunil............................... 19 Moore, Nicolin................................ 119 Morton, Gerard................................ 38 Moses, Shawn.................................. 41 Moss, Jesse.................................... 120

Nancoo, Keston...........................11, 14 Nanton, Nicholas .............................44 Narinesingh, Pria............................ 114 Nedd, Nisha.................................... 120 Nelson, Brendon............................... 43 Nelson, Fana..................................... 17 Newallo, Kathy-Ann....................... 116 Newton, Hayden.............................. 23 Nicholas, Eddy.................................. 61 Nicol, Deborah ............................. 133 Nicolls, Roberta................................ 50 Nimrod, Marisa Dr............................ 18 Nobie, Alan.................................... 120 Noel, Sasha...................................... 37 Norville, Yvonne............................. 120

O’Connor, Lorraine .......................... 45 Obiglio, Damian............................... 61

Ogeer-Ali, Aleema.......................... 116 Ojah-Maharaj, Shivan..................... 119 Oliver, Marlon................................. 100 Olton, Larry...................................... 33 Orr, Kerrilee.................................... 130 Oudit, Anelia.................................... 45 Outridge, John................................. 30

Paddington, Sebastien.................... 128 Paltoo, Vernon Dr............................. 63 Pantin, Averne Dr........................... 136 Pantin, Nicole...................................88 Parbhoo, Adrian............................. 116 Paris, Pedro M..................................88 Parris, Nigel.................................... 120 Parsanlal, Neil................................. 124 Pascal, Anand................................... 99 Patrick, Dexter..................................40 Patrick, Stuart................................. 125 Payne, Renee.................................... 70 Paynter, Allison................................. 87 Paz, Alixander................................ 123 Pazos, Gayle M................................. 37 Percy, Anneliese............................... 82 Perryman, Jarod............................... 37 Persad, Marlon................................. 35 Persad, Prakash Prof....................... 119 Persad, Sunita............................ 16, 19 Persad, Troy.................................... 138 Persad-Poliah, Niala.......................... 43 Peter Jacob, Michael....................... 102 Peters, Romana................................ 17 Peters-Telesford, Sherry-Ann............ 97 Peterson, Gilbert ............................. 89 Philbert, James................................. 22 Phillip, Colin................................... 119 Philip, Renée-Lisa............................. 15 Phillips, Edmund............................... 15 Pierre, Adanna.................................. 85 Pierre, Leigh-Anne.......................... 116 Pinto Pereira, Lexley M..................... 72 Plimmer, Steve .............................. 132 Plowden, Charielle............................ 14 Pollidore, Rueben............................. 70 Pottie-Salandy, Michelle................... 65 Pouchet, Lorraine............................. 16 Powlette, Leema............................... 53 Praim, Videsh...................................98 Prescod, Kurleigh............................. 89 Primus, Brandon....... Inside Front Cover Prince-Wilson, Kalana....................... 89 Procope, Corene............................... 16 Purdent, Dirk.................................... 50

Quan, Greer............. Inside Front Cover Quashie, Marissa.............................. 15 Quentrall-Thomas, Lara......14 , 17, 125 Quong Sing, Séan............................. 22

Ragbir, Sana..................................... 33 Rajkumar, Gerard............................. 69 Rajkumar, Navin............................... 43 Rajnauth, Heidi............................... 133 Ram, Sheldon...................................88 Ramaya-Hingoo, Stephanie.............. 79 Rambocas, Nadira Dr...................... 103 Ramcharan, Ancil............................. 42 Ramcharan, Bradley.......................... 82 Ramdath, Dhanmattee..................... 22 Ramdeen, Ramesh...................... 10, 18 Ramdial, Sherene............................ 100 Ramgoolam, Aldrin.......................... 35 Ramgoolie, Kevin.............................. 19 Ramhit, Vashtee............................... 50 Ramirez, Lesder................................88 Ramjit, Christopher.......................... 15 Ramkissoon, Adrian..........................40 Ramkissoon, Baldath........................ 35 Ramkissoon, Dave............................ 97 Ramkissoon, Sudesh......................... 14 Ramlogan, Reynold.......................... 82 Ramlogan, Ronald ......................11, 14 Ramnarine, Denyse........................... 35 Ramnarine, Shiva.............................. 85 Rampaul, Clive.................................. 45 Rampersad, Christian....................... 14 Rampersad, Dominic........................ 51 Rampersad, Dominic........................ 63 Rampersad, Lily................................ 82 Ramphalie, Vyas............................... 51

Ramrekha, Richard .......................... 72 Ramroop-Ramkissoon, Indra.......... 118 Ramsahai-Achan, Liana.................... 23 Ramsingh, Mukesh........................... 18 Ramsingh, Stefano........................... 97 Ramsingh, Yogendranath................. 97 Ramsumair, Balchan....................... 100 Ramsumair, Brent........................... 116 Ramjohn, Desiree............................. 76 Raphael, Edison....................92, 94, 96 Reddock-Downes, Cynthia............... 89 Resaulsingh, Partap.......................... 53 Richards, Latoya............................... 31 Rivers, Gillian....................................40 Roach, Jason.................................. 119 Roach, Roger...................... 10, 18, 104 Roberts, Debbie............................... 76 Robinson, David............................... 35 Robinson, Glenroy ......................... 110 Robinson, Joan M........................... 110 Robinson, Reuel............................. 110 Rochard, Kimi................................... 37 Rodriguez-Greaves, Crystal..............44 Rodriguez-Seijas, Dwayne.....11, 16, 15 Romain, Dominic.............................. 16 Romano, Nigel.................................. 51 Romany, Dean.................................. 99 Romany, Mark.................................. 22 Romany-Fournillier, Paulesca............96 Roopchan, Sarona............................ 65 Roopnarine, Nathalie........................88 Ryan, Robert.................................. 110

Sadal, Kevin.....................................111 Sadal, Kris.......................................111 Sadal, Krishna..................................111 Sadler, Alan...................................... 99 Salick, Brenton............................... 112 Salickram, P. Vic............................... 34 Sam, Preston.................................... 18 Samaroosingh, Marcia...................... 14 Sammy, Julio.................................... 25 Sammy, Richard................................ 34 Sandy-Roper, Malika..................94, 96 Santiago, Alejandro........................ 108 Santos, Devin................................... 76 Sarafat, Shaista............................... 116 Satram, Sharda............................... 120 Saugh, Samanta............................... 99 Schaechter, Roberto......................... 97 Schun, Laurent............................... 108 Scotland-Benjamin, Pamela.............. 23 Scott, Damian................................... 25 Scott, Deyson...................................44 Scott, Jevorn.................................... 87 Seale, Devon.................................... 89 Sebastien, Stephanie........................ 38 Seechan, Amar............................... 108 Seecharan, Krishan........................... 50 Seegobin, Kimberly.......................... 25 Seenarine, Kanson.......................... 124 Seenath, Arun.................................. 15 Seepersad, Bliss................................ 16 Seepersad, Dana.............................. 31 Seepersad, Savitree.......................... 22 Seeraj, Anthony................................ 38 Seereeram, Mariska........................ 116 Seow, Wendy................................... 63 Serrattan, Kerri ................................ 25 Seudat, Carlene................................ 35 Sherwood, Sue................................. 45 Sieunarine, Vir.................................. 25 Sieuraj, Tamara................................. 15 Simon-O’Neil, Melena................ 14, 17 Simpson, Skyanne............................ 82 Singh, Alicia..................................... 76 Singh, Jerome................................... 61 Singh, Keenan.................................. 81 Singh, Rishi..................................... 100 Singh, Sally............................... 14, 128 Singh, Stephen A..............................46 Sirju, Adesh...................................... 61 Sirju, Peter........................................ 53 Small, David...................................... 95 Solomon, Gayle Allick....................... 85 Sookdeo, Ravi................................... 53 Sookhoo, Russell............................ 119 Sookoo, Olivia..................................40 Sookraj, Carl..................................... 61 Sookram, Julie.................................. 42

Sookram, Kirk .................................. 89 Sorzano, Marc.................................. 70 Soverall, Robert................................ 35 Spence, Joanne Dr......................... 120 Sprang, Lois.................................... 113 Squires, Adanna............................... 82 St. Clair, Andre........................... 14, 47 St. Clair, Anthony............................. 33 Stapleton, Teddy.............................. 51 Stephen, Greta................................. 43 Stuart, Natasha................................88 Subiah, Niegel................................ 136 Sudan, Rachael......... Inside Front Cover Sukhu, Karena.................................. 19 Sulaimani, Jamil................................ 22 Supersad, Sabrina............................. 38 Sylvester, Carmen........................... 100 Syne, Sacha...................................... 33

Tai Chew, Larry................................. 16 Tang Yuk, Robert.............................. 42 Taylor, Ashley................................. 136 Taylor, Christopher .......................... 50 Taylor, Eric...................................... 120 Teeluck, Raphael ........................... 101 Teeluckchan-Maraj, Madhavi............ 43 Teelucksingh, Robert C. ................. 124 Telesford-Pierre, Trudie.....................46 Telfer, Derek................................... 138 Telfer, Kyle...................................... 138 Tewari, Marcus............................... 129 Tewarie, Nirad.............................. 9, 18 Thom, Hassel.............................. 13, 18 Thomas, Debra................................. 85 Thomas, Hugh.................................. 82 Thomas, Nyron ................................88 Thomas, Romney.............................. 61 Thomas, Sheldon.............................. 31 Thompson, Kieran............................ 79 Ticklal, Dinesh.................................. 87 Titus, Heather................................... 38 Tom Yew, Karen............................... 35 Too-Chung, Clive............................. 50 Torres, Joesette................................94 Toussaint, Darius.............................. 97 Townsend, Trevor Dr.................. 14, 49 Toyoda, Yasuhiro.............................. 61 Traboulay, Jo-Ann.......................... 128 Traboulay, Paul ................................99 Trim, Carver...................................... 33

Valley, Kerwyn............................45, 46 Valley, Kurt....................................... 45 Valley-Gordon, Kieran................45, 46 Voisin, Sonja..................... 16, 134, 138

Wade, Daniella................................. 17 Walcott, Michael.............................. 35 Wallace-Shanklin, Carmela............... 23 Wantanabe, Shinnosuke................... 61 Warrick, Kerel...................................96 Webb, Joanne................................ 116 Webster, Peridot C........................... 17 Welch, Sheree.................................. 45 Welch-Farrell, Sandra .................... 123 Western, Kent.................................. 85 Weston, Kristi-Marie.....Inside Front Cover Wight, Jane.................................... 112 Williams, Curtis.......................... 12, 18 Williams, Rhonda........................... 128 Williams, Rowena.............................94 Wilson, Cindy................................... 17 Wilson, Kris...................................... 38 Wilson, Lygia ................................. 102 Wong Won, Wendy........................ 116 Woo, Brian....................................... 33 Woodhams, Christopher.................. 95 Wooding, Camille........................... 125 Woods, Karrel..................................94 Wyke, Keith......................................94

Yearwood, Lizanne........................... 17 Yip Chuck, Karen ............................34 Young, Angus ................................. 42 Young, Stuart The Hon. ................... 61

Zakour, Georgina.............................. 42 Zoe, Shara Dr.................................. 120

Index by Company Who’s Who in Trinidad & Tobago Business 2023-24 1 On 1 Realty..................................................................................................128 Access Trinidad and Tobago............................................................................121 Acclaim Freight & Logistics Services Limited....................................................138 ActionEDGE TT...............................................................................................121 Aegis...............................................................................................................116 Agility ICT Solutions Limited............................................................................ 86 Agostini Insurance Brokers Ltd............................................................. 92, 93, 94 Air Link Communications..................................................................................81 Airports Authority of Trinidad & Tobago (AATT)........................................ 22, 23 Amaranth Business Solutions Limited .............................................................. 87 American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T)............................................................................................9, 18 AMPLIA Business...............................................................................................91 Angostura Limited......................................................................................... 108 Aon.................................................................................................................. 97 Arima Business Association...............................................................................14 Asa Wright Nature Centre............................................................................... 117 Ascendancy Solutions ....................................................................................124 Aspire Fund Management................................................................................ 45 Association of Female Executives of Trinidad & Tobago (AFETT).................14, 17 Association of Professional Engineers of Trinidad and Tobago (APETT)..... 14, 49 Association of Real Estate Agents (AREA).................................................14, 128 Association of Trinidad and Tobago Insurance Companies (ATTIC)...................14 Automotive Dealers Association of Trinidad and Tobago............................14, 21 B.L.I.S.S. The Concept Store............................................................................. 65 B.L.I.S.S. The Safety Store................................................................................ 65 Bankers Association of Trinidad and Tobago (BATT)...................... 14, 28, 29, 47 Beacon Insurance............................................................................................. 95 Ben Lomond Industrial & Safety Solutions Limited (B.L.I.S.S. )......................... 65 Benca Process and Engineering Solutions Limited.............................................55 Biomedical Enterprises of Trinidad & Tobago Limited (BMETT)........................ 79 bmobile/Telecommunications Services of Trinidad and Tobago (TSTT)............................................................................................. 3, 84, 85, 109 BOSS...............................................................................................................112 Broadview Surveillance Systems Ltd................................................................129 Capital Signal Company Limited...................................................................... 67 Cardea Benefits Limited....................................................................... 92, 93, 96 Cargo Consolidators Agency Limited..............................................................136 Caribbean Airlines Limited....................................................................20, 21, 24 Caribbean Information and Credit Rating Services Limited (CariCRIS).............. 45 Caribbean Resourcing Solutions......................................................................116 Caribbean Supermarket Association...........................................................14, 17 CARICOM Implementation Agency for Crime and Security (IMPACS)............127 CCA Guyana Inc. ............................................................................................136 Chaguanas Chamber of Industry and Commerce (CCIC)........................9, 18, 19 CIBC FirstCaribbean......................................................................................... 38 CIBC FirstCaribbean Financial Centre............................................................... 38 CIBC FirstCaribbean International Bank........................................................... 38 Click Media.....................................................................................................107 College of Science, Technology & Applied Arts of Trinidad and Tobago (COSTAATT)....................................................................................................122 Compass Realty Limited..................................................................................128 Concepts and Services Company Ltd. (CSCL)....................................................55 COSTAATT......................................................................................................122 Couva/Point Lisas Chamber of Commerce........................................................18 Crown Her (Trinidad and Tobago)...................................................................103 C&W Business............................................................................................ 82, 83 DOMUS Windows & Doors Ltd........................................................................ 56 Dynamic Real Estate Consultancy Limited.......................................................133 E-Finance and Development ........................................................................... 25 e-tender..................................................................................................... 84, 85 Eastman & Associates Limited.........................................................................122 Employers’ Consultative Association of Trinidad and Tobago (ECA)............ 11, 14 Engineering Associates Limited.......................................................................110

147

EPL Properties Limited.....................................................................................130 Ernst & Young......................................................................................... 114, 115 European Business Chamber in Trinidad and Tobago........................................18 Eve Anderson Recruitment..............................................................................116 Export-Import Bank of Trinidad & Tobago (EXIMBANK) Ltd. ............................31 EY .......................................................................................................... 114, 115 Fair Deal Real Estate........................................................................................128 Fintech Association of Trinidad & Tobago (FINTECHTT)....................................14 First Citizens................................................................................................32, 33 Flags-TC International.......................................................................... 48, 49, 56 Flow Business............................................................................................. 82, 83 Funds International Limited.............................................................................. 46 Furness Group of Companies........................................................................... 98 Furness Trinidad Limited................................................................................... 98 GAC Caribbean.................................................................................................. 1 Genesis Insurance Brokers & Benefits Consultants Ltd..................................... 97 GeoTrac Solutions............................................................................................ 50 GISCAD Limited............................................................................................... 50 GoodHealth Medical Centre (GHMC) ........................................................77, 79 Grant Thornton ............................................................................................... 39 Guardian Group .............................................................................................. 99 HADCO Experiences ....................................................................................... 117 HADCO Group................................................................................................ 117 Happi Products Ltd..........................................................................................112 Health City Cayman Islands...............................................................................74 HealthNet Caribbean ................................................................................ 72, 73 HHSL Safety Systems Limited........................................................................... 60 Hot-Hed Trinidad Ltd........................................................................................ 65 Human Resource Management Association of Trinidad & Tobago (HRMATT)........................................................................................... 14, 17, 115 Institute of Banking and Finance of Trinidad and Tobago (IBF)....................16, 47 Institute of Chartered Accountants of Trinidad and Tobago (ICATT)..... 11, 14, 15 Island Finance Trinidad and Tobago Limited..................................................... 40 JMMB Bank.......................................................................................................41 JMMB Express Finance......................................................................................41 JMMB Investments............................................................................................41 KCL Capital Market Brokers Limited................................................................. 46 Key West Real Estate.......................................................................................128 La Brea Industrial Development Company Limited (LABIDCO)......................... 63 Lab Medica Group..................................................................................... 72, 73 Lab Medica Services Limited...................................................................... 72, 73 LH Group .............................................................................................. 106, 107 Lifestyle Motors............................................................ 26, 27, Inside Back Cover Marine Consultants (Trinidad) Ltd.................................................................... 70 Massy Motors.................................................................................................. 25 Medcorp Limited...................................................................................71, 77, 79 Medical Associates Hospital ............................................................................ 75 MegaBrite Industries Ltd.................................................................................131 Ministry of Trade and Industry........................................................................... 7 NAGICO Group.............................................................................................. 100 NAGICO Insurances........................................................................................ 100 NATCO............................................................................................................113 National Agricultural Marketing and Development Corporation (NAMDEVCO).................................................................................................113 National Energy Corporation of Trinidad and Tobago Limited (National Energy).............................................................................................. 63 National Entrepreneurship Development Company Limited (NEDCO)...............47 National Shoe and Occupational Solutions Ltd. (NATCO)................................113 NCB Merchant Bank (Trinidad and Tobago ) Limited (NCBMBTT).................... 42 NEM Leadership Consultants..........................................................................124 NESC Technical Institute..................................................................................118 NGC CNG Company Limited (NGC CNG)......................................................... 63 Norstrom.........................................................................................................128 Offshore Innovators Ltd................................................................................... 64

148

Index by Company Who’s Who in Trinidad & Tobago Business 2023-24

OJ’s Electrical & Instrumentation Services Ltd.................................................. 52 Origin Caribbean Real Esate and Investment Services.....................................132 Pan American Life Insurance Company of Trinidad and Tobago Limited ................................................... Inside Front Cover PBS Group........................................................................................................ 88 PEAPSL Consultancy Limited...........................................................................124 Pepe’s Group Ltd............................................................................................. 111 Pepe’s Marketing Ltd....................................................................................... 111 Pepe’s Packaging Ltd....................................................................................... 111 Pepe’s Transport Ltd........................................................................................ 111 Pepe’s Warehousing Ltd.................................................................................. 111 Phoenix Park Gas Processors Limited (PPGPL).................................................. 63 Plimmer Real Estate.........................................................................................132 PLIPDECO........................................................................................................136 Point Lisas Industrial Port Development Corporation Limited (PLIPDECO).......136 PowerGen.........................................................................................................61 ProTec Group .................................................................................................129 Raphael Teeluck Financial Legacy Services Limited..........................................101 RE/MAX..........................................................................................................133 Regency Recruitment & Resources Limited.....................................................125 RelyOn Nutec Trinidad..................................................................................... 62 Renew Star Serpentine Ltd................................................................................76 Republic Bank Limited (RBL)....................................................................... 34, 35 RioMed Limited............................................................................................... 78 Salitavo Trinidad Ltd......................................................................................... 67 Sandra Welch-Farrell and Company (SWF&Co)...............................................123 Sangre Grande Chamber of Commerce............................................................18 School Of Continuing Education.....................................................................118 Scotiabank ................................................................................................ 36, 37 ScreenPlay Advertising Network.....................................................................107 SCRIP-J............................................................................................................112 Sea Jade Investments......................................................................................128 Securities Dealers Association of Trinidad & Tobago (SDATT)...........................16 Shipping Solutions and Services Ltd................................................................138 Siel Environmental Services Limited.................................................................. 57 Simply Intense Media Caribbean Ltd. .............................................................. 90 Sital College....................................................................................................123 South Coast Medical Centre...................................................................... 72, 73 St. Augustine Medical Laboratory Limited (STAML)......................................... 78 St. Clair Medical Centre...............................................................................71, 77 Subsea Specialist Inc........................................................................................ 64 SWF&Co ........................................................................................................123 Sygma Environmental..................................................................................69, 71 TC Group Of Companies...................................................................... 48, 49, 56 Tech Beach Retreat (TBR)........................................................................... 80, 81 Tee Luck Singh & Associates Limited...............................................................124 Telecommunications Authority of Trinidad and Tobago (TATT)........................ 89 Telecommunications Services of Trinidad and Tobago (TSTT)........ 3, 84, 85, 109 Terra Caribbean Trinidad ................................................................ 126, 127, 132 The Business Supply Group Limited (BSG).......................................................112 The Caribbean Association for Oncology and Hematology (CAOH)..................18 The Energy Chamber of Trinidad and Tobago (The Energy Chamber)................................................................... 10, 18, 58, 59 The Greater Tunapuna Chamber of Industry and Commerce............................18 The House of Angostura................................................................................ 108 The JMMB Group..............................................................................................41 The National Energy Corporation of Trinidad and Tobago Ltd. ...................... 59 The National Gas Company of Trinidad and Tobago Limited (NGC)................. 63 The National Insurance Board of Trinidad and Tobago (NIB)............................ 43 The National Insurance Property Development Company Limited (NIPDEC).....51 The New India Assurance Company (Trinidad & Tobago) Limited...................102 The NGC Group .............................................................................................. 63 The Office of Procurement Regulation (OPR)................................................... 29 The Pouch Company.......................................................................................107

The Power Generation Company of Trinidad and Tobago Ltd. (PowerGen)......61 The Shipping Association of Trinidad and Tobago (SATT).........16, 134, 135, 138 The Supermarket Association of Trinidad and Tobago (SATT).......12, 16, 19, 105 The Trinidad Building and Loan Association (TBLA)....................................16, 19 The University of Trinidad and Tobago (UTT)..................................................119 Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber)..........................................................................12, 18 Tobago Hotel and Tourism Association (THAT).................................................16 Tobago House of Assembly (THA)..................................................................... 8 TOSL Engineering Limited................................................................................ 53 Total Bearing Solutions .................................................................................... 56 Transbrokerage Services Limited.....................................................................137 TRANSPOSE Realty and Investment Services Ltd.............................................128 Trinidad and Tobago Association of Insurance and Financial Advisers (TTAIFA)............................................................................................................16 Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber)............................................................................................. 8, 18 Trinidad and Tobago Coalition of Services Industries (TTCSI)......................13, 16 Trinidad and Tobago Contractors Association (TTCA).......................................16 Trinidad and Tobago Group of Professional Associations Limited (TTGPA).......................................................................................................16, 19 Trinidad and Tobago Incoming Tour Operators Association (T&TITOA).............16 Trinidad and Tobago Institute of Architects (TTIA)............................................16 Trinidad and Tobago International Financial Centre (TTIFC)............................. 30 Trinidad and Tobago Manufacturers’ Association (TTMA)......... 10, 18, 104, 105 Trinidad and Tobago Medical Association (T&TMA)............................. 18, 68, 69 Trinidad and Tobago NGL Limited (TTNGL)...................................................... 63 Trinidad and Tobago Unit Trust Corporation (UTC).......................................... 44 Trinidad Hose Co. Ltd....................................................................................... 67 Trinidad Hotels, Restaurants, and Tourism Association (THRTA)..................13, 18 Trinidad Project Management Services Limited (TPMSL).......................... 66, 125 Tropical Express Couriers.................................................................................137 TSG Consulting...............................................................................................125 Unified Networking Development Systems Limited (UNDSL)............................91 VOLTEC Engineering and Surveying Services Limited....................................... 54 Whiterock Property Management Limited....................................................... 56 Youth Training & Employment Partnership Programme (YTEPP) Ltd...............120 YTEPP Limited.................................................................................................120

EMERGENCY CONTACTS Ambulance.....................................................................811 EHS (North East)................................................... 624-4343 EHS (South Central)............................................. 653-4343 EHS (Tobago)........................................................ 639-4444 Coast Guard.......................................................... 800-0707 Crime Stoppers........................................... 800-TIPS (8477) Directory Services (Trinidad & Tobago)......................6411 Directory Services (Tobago - Government/Business Sector)......................211 Fire..................................................................................990 Police/Rapid Response...................................................999 The Office of Disaster Preparedness and Management (ODPM)...................................................511 ODPM Trinidad................................................ 640-1285/89 Tobago Emergency Management Agency (TEMA).................................................................. 660-7489