Aberdeen Heights Community Matters December 2021

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Aberdeen Heights

Assignment form makes wishes clear DECEMBER 2021

Beth Schwan keeps things moving For Beth Schwan, serving as concierge for The Glen is akin to being a gatekeeper. “Everything tends to come through here,” she said. “We greet guests, send people where they need to go, answer phones, handle mail and packages, keep schedules, make reservations, and help Lily (the health care administrator) with anything she has.”

Beth Schwan is our concierge.

While the work is fun and invigorating, it’s also filled with activity. “It’s enough to keep you busy all day,” Beth said. “It’s a lot of moving parts. I’ve had contact with and have a relationship with just about everyone here.” The role of concierge places Beth at the front lines between residents, staff and everyone who comes to The Glen at Aberdeen Heights. “We’re the first person that most people interact with,” Beth said. “We’re the first line of people for anyone who comes through the doors.” That high level of interaction can also lead to some good conversations — at least when the activity slows down a bit. “Sometimes we get to have some good conversations,” Beth said. “Not as much as when I worked from 4 p.m. to midnight - some of the night owls would come down just to talk. I don’t have that as much now because it’s busy. But sometimes early in the morning people will come down to talk while they’re walking around or waiting for transportation.”

Schwan – continued on page 2

With the end of the year rapidly approaching, it’s a great time to check one more thing off your list — make sure your wishes are respected and your family is protected by completing our Assignment of Amounts Due Resident Form (or reviewing your current Assignment form to make sure it is still correct). If you pass away while a resident of a PMMA® Community, this form will permit you to assign all refunds due to you to the persons specified in your form. Completing the Assignment form is simple, and if you pass away while a resident of the Community, it can save your family significant time, money and frustration when receiving a refund of any amounts due to you from your PMMA Community. In other words, it can simplify the refund process and avoid the time and cost of estate administration. This form works like a “beneficiary designation” in that it is effective upon your passing and permits you to designate who will receive all amounts due to you from your PMMA Community (for example, any refunds of your entrance fee deposit or monthly fees). Your Assignment form is revocable and can be changed at any time, so you are not locked if your circumstances change. Your beneficiaries may include

Assignment form – continued on page 4

Get the latest on visitation and COVID-19 at our campus at AberdeenSeniorLiving.com/covid-19.

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