Arkansas City Community Matters August 2020

Arkansas City Presbyterian Manor

AUGUST 2020

Challenge to compassion

By Bill Bowles, chaplain

Let’s examine the story of the rich man and Lazarus:

Back row: Bruce Shogren, Jeff Robertson, Stacy Pike, Sean Page, Bill Taylor. Middle row: Cammy Boone, Lori Peters. Front row: Bethany Tackett, Sarah Griggs, Joyce Kisner, Anna Robinson, Sheila Riedl.

Presbyterian Manor receives Emerald Award level one

Arkansas City Presbyterian Manor was recognized with an Emerald Award Level One from PMMA (Presbyterian Manors of Mid-America) for reaching goals in fiscal year 2019, July 1, 2018, through June 30, 2019.

The recognition came through PMMA’s Emerald Awards Program, designed to encourage its 16 locations and two hospices to achieve high levels of resident and employee satisfaction, meet financial goals, build philanthropic support for the organization’s mission and meet marketing goals. There are 11 areas measured for the Emerald Awards.

To receive an emerald, a community has to meet its goals in all 11 areas.

This is the third time in four years Arkansas City achieved an Emerald Award. Team members from the community attended PMMA’s annual Emerald Award Banquet November 13 at the Broadview Hotel in Wichita to accept the award.

“We are pleased to present Arkansas City Presbyterian Manor with their third Emerald Award. This recognition is a visible sign of the Arkansas AWARD - continued on page 2

“There was a rich man who was dressed in purple and fine linen and lived in luxury every day. At his gate was laid a beggar named Lazarus, covered with sores and longing to eat what fell from the rich man’s table. Even the dogs came and licked his sores.

“The time came when the beggar died and the angels carried him to Abraham’s side. The rich man also died and was buried. In Hades, where he was in torment, he looked up and saw Abraham far away, with Lazarus by his side. So he called to him, ‘Father Abraham, have pity on me and send Lazarus to dip the tip of his finger in water and cool my tongue, because I am in agony in this fire.’

“But Abraham replied, ‘Son, remember that in your lifetime you received your good things, while Lazarus received bad things, but now he is comforted here and you are in agony. And besides all this, between us and you a great chasm has been set in place, so that those CHAPLAIN - continued on page 2

Arkansas City Presbyterian Manor | A PMMA COMMUNITY

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AWARD - continued from page 1

City team’s commitment to the mission of PMMA of providing quality senior services guided

by Christian values,” said Bruce

Shogren, chief executive officer for PMMA. In June, staff celebrated their hard work, commitment to the PMMA mission and passion for what they

Employees received gifts of appreciation for their hard work, commitment to the PMMA mission and passion for what they do.

do. They received gifts and lunch with pork burgers from WB Meats, sides from Billy Sims Barbecue and cupcakes from Muffin Top Bakery & Confections.◆

Pork burgers from WB Meats and sides from Billy Sims Barbecue were served.

Employees enjoyed cupcakes from Muffin Top Bakery & Confections.

From left, Jeri Crull, Libby Hooley, Cammy Boone and Anna Robinson.

Bethany Tackkett, left, and Kendall Ray.

CHAPLAIN - continued from page 1

Key ideas:

Prayer:

who want to go from here to you cannot, nor can anyone cross over from there to us.’”

Food and health are wealth.

Action step:

Lord, move me today beyond guilt feelings about starving people to involvement in some worthwhile projects of caring.

—Luke 16:19-26 New International Version (NIV)

Seek out facts about the hungry people of the world—at home and around the globe—and steps toward a solution.

ARKANSAS CITY Presbyterian Manor

620-442-8700 ◆ Fax: 620-442-8224 1711 N. Fourth St. Arkansas City, KS 67005-1607 ArkansasCityPresbyterianManor.org

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COMMUNITY MATTERS | August 2020

Community Matters

Amen. ◆

is published monthly for residents and friends of Arkansas City Presbyterian Manor

by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organization.

To submit or suggest articles: spage@PMMA.org Sarah Griggs, executive director Sean Page, marketing director

OUR MISSION: To provide quality senior services guided by Christian values.

Like us on Facebook to stay updated on news and events.

Stay alert for fraud during the pandemic Con artists like to take advantage of people when they’re distracted.

• Accept offers of money or gifts for free medical care.

Con artists may try to get your Medicare Number or personal information so they can steal your identity and commit Medicare fraud. Medicare fraud results in higher health care costs and taxes for everyone.

• Allow anyone, except your doctor or other Medicare providers, to review your medical records or recommend services.

Protect yourself from Medicare fraud. Guard your Medicare card like it’s a credit card. Remember: • Medicare will never contact you for your Medicare Number or other personal information unless you’ve given them permission in advance.

• Medicare will never call you to sell you anything.

• You may get calls from people promising you things if you give them a Medicare Number. Don’t do it.

• Medicare will never visit you at your home.

• Medicare can’t enroll you over the phone unless you called first.

Do’s • Protect your Medicare Number and your Social Security Number.

• Use a calendar to record all of your doctor’s appointments and any tests you get.

• Learn more about Medicare and recent scams.

• Know what a Medicare plan can and can’t do before you join.

Don’ts • Give your Medicare card, Medicare Number, Social Security card, or Social Security Number to anyone except your doctor or people you know should have it.

• Contact your doctor to request a service that you don’t need.

Review regularly Check regularly for Medicare billing fraud. Review your Medicare claims and Medicare Summary Notices for any services billed to your Medicare Number you don’t recognize.

• Compare the dates and services on your calendar with the statements you get from Medicare to make sure you got each service listed and that all the details are correct.

• These include the “Medicare Summary Notice” (MSN) if you have Original Medicare , or similar statements from your plan if you’re in a Medicare Advantage Plan.

They list the services you got or prescriptions you filled.

• Check your claims early—the sooner you report errors, the sooner you can help stop fraud. Log into MyMedicare.gov to view your claims as soon as they’re processed, or call 1-800-MEDICARE. • Check the receipts and statements you get from providers for mistakes.

If you think a charge is incorrect and you know the provider, you may want to call their office to ask about it. The person you speak to may help you better understand the services or supplies you got, or they may realize the billing error.

If you’ve contacted the provider and you suspect that Medicare is being charged for health care you didn’t get, or you don’t know the provider on the claim, report anything suspicious to Medicare.

You can report suspected Medicare fraud by: • Calling us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

• If you’re in a Medicare Advantage Plan, call the Medicare Drug Integrity Contractor (MEDIC) at 1-877-7SAFERX (1-877-772-3379).

Have this information before you report fraud: • Your name and Medicare Number.

• The provider’s name and any identifying information you may have.

• The service or item you’re questioning and when it was supposedly given or delivered.

• The payment amount approved and paid by Medicare.

• The date on your Medicare Summary Notice or claim.◆

Arkansas City Presbyterian Manor | A PMMA COMMUNITY

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ARKANSAS CITY Presbyterian Manor

1711 N. Fourth St. Arkansas City, KS 67005-1607 RETURN SERVICE REQUESTED

Our Mission: to provide quality senior services guided

by Christian values Like us on Facebook to stay updated on news and events.

August birthdays Minnie Gildhouse Ann Vitosh Hazel Husted Mary Kay McGuire Griggs Marjorie McLaughlin Mary Smith Neva Bahruth

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COMMUNITY MATTERS | August 2020

COVID-19 updates continue As the COVID-19 pandemic continues, you can count on regular communication from your PMMA community and PMMA leadership.

PMMA’s President and CEO Bruce Shogren’s latest letter to residents and families is posted to your community website, ArkansasCityPresbyterianManor.org/ covid-19. In this issue of Community Matters, you’ll find an explanation of the phases of reopening and a flow chart showing all the entities contributing to our reopening plans. ◆