WA Management - Description of Services

Full Service Property Management Description of Services 2021 Edition

Woodlake Anchor Management 520 Peninsula Ave, San Mateo, CA 94401 (650) 375-1596 | management@myregroup.com

Making the Move to Management Most Property Owners seek worry-free solutions to their property needs. We assist individuals, partnerships, and multi-generational trusts in their short-, mid-, and long-term property management and real estate plans, sometimes spanning several generations.

We service over 250 investor owners on the San Francisco Peninsula – for tenant placement, listing, leasing, and management services, and more.

Our rates are competitive and driven to save clients costs while providing outstanding, five star-reviewed service and personal accessibility.

Imagine having the perfect partner for your properties Most of our clients find us by referral and appreciate the personal touch and relationship we offer.

We are very comfortable working with your attorneys, family members and fellow owners.

Landlords can be as hands-on or as hands-off as they choose - whatever works for you.

We welcome your business and look forward to helping you with the most important assets that you have: your real estate and your piece of mind.

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Accountability and Access 24/7 With WA Management, you know your rent collection, your maintenance requests, and your vacancies are all cared for. It pays to hire local and experienced property managers to help you •

Keep your properties well-maintained

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Ensure your timely rent collection

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Optimize your rent rates & utilize best-in-class marketing

With 24/7 access to the Owner Portal, landlords have the ease, the convenience, and the piece of mind of seeing the performance of their rental property in real-time, anytime.

Local Expertise & Performance We are called upon regularly by local media, appraisers, lenders, and fellow Brokers to share our expertise in the market—think of us as your bespoke Family Office for things real estate.

Selling & Relocating In Style

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Marketing 101—SEE YOUR LISTING EVERYWHERE YOUR SATISFACTION IS OUR HIGHEST PRIORITY

It’s not just craigslist and local boards anymore. Whether your property is part of half million views on our Youtube channel, or featured prominently with such publications as Haven Magazine or LuxuryHomes.com — we have your syndication and publication covered.

Some of our managed properties

Some of our managed properties

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SCHEDULE OF SERVICES AND FEES Our goal is to provide you with the simplest and most transparent services & fees schedule.

MANAGEMENT OF PROPERTY (RESIDENTIAL) 6% of monthly rental for each month of Lease on condominiums and single-family homes.

Multi-unit properties are priced individually, dependent on exteriors & common areas, size and scope. $900 flat fee for tenant placement for new tenant placements.

Management Services include: 1. Maintenance and repairs Respond to Tenant maintenance with inspection and recommendations Vendor bids and issuance of Work Orders

Owner pre-approval of non-emergency maintenance over $150 Inspection and approval of vendor invoices Payment of approved maintenance charges from Owner funds on hand

2. Monthly Accounting Prepare monthly Tenant Statement for monthly rent, HOA electricity charge late fees, HOA and maintenance chargeable to Tenant Collect Tenant charges Address late payment and non-payment issues Issue 3-day notices when necessary Prepare monthly Owner Statement and remit balance (retaining reserve) to Owner

3. Year-end accounting 4. Leases, lease extensions, renewals or month-to-month tenancy Consult with Owner regarding retention of existing Tenant and any change in monthly rental rate.

Solicit Renewal of Lease with Owner approval of terms.

With Owner approval, prepare Lease document

5. Move-out & Re-Rental Notify Owner of pending vacancy and obtain return of Security Deposit.

Conduct legally mandated (Pre-)Move-out Inspection in coordination with Tenant Conduct Post-Move-out to assess Security Deposit offsets and refund any balance to Tenant.

Notify Owner of recommended maintenance prior to obtaining new tenant.

6. Liaison with homeowners’ association (if applicable) 7. Placement Fee: $900 flat rate placement fee.

POSSIBLE ADDITIONAL CHARGES MAY INCLUDE AT TIMES (upon confirmed request): Additional hourly Broker time for property or Owner / Tenant issues may require from time to time additional charges, i.e. for extraneous and non-recurring issues (such as landlord and/or tenancy disputes, HOA or property issues, whole or partial damage and destruction, and like issues) , including but not limited to 3rd party legal cost reimbursement for broker counsel on property issues at incremented attorney rates; further, costs for documentation preparation and broker and/or staff hours spent. Notice: NO LEGAL OR FINANCIAL GIVEN. Owner is responsible for obtaining legal counsel and said attorney fees and costs in addition to any other charges. EQUAL HOUSING OPPORTUNITY PROVIDER

COMMERCIAL PROPERTIES: CONTACT US FOR A CUSTOM QUOTE - (650) 375-1956

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860meridian130.com

About WA Management Since 1997, Woodlake Anchor / WA Management has been serving individual landlords, trusts, fiduciaries and families with their Peninsula property management needs. Originally the rental and management arm at Woodlake, in San Mateo, WA Management has grown to encompass property management from South San Francisco to Menlo Park.

Our focus is San Mateo County serving all real estate facets— both sales, rentals, management, and maintenance assistance.

Our clients are divers, ranging from new investors to seasoned veterans, from mid– to highnet individuals & families, fiduciaries, executors, and family offices.

Many clients having been with us for thirty years, and are second or third generation.

About Joseph Stein, Broker •

Accredited Manager

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Executed and supervised thousands of leases

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Closed over $400 million in total sales to date

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Speaker, coach, writer (incl. Wall Street Journal)

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Over 250 long-term clients, some for over 25 years

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Best-in-class branding & marketing

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Luxury Brand Ambassador for Realty World International

From our reviews Joseph gave us very good advice and was very helpful in securing a good deal by impeccably staging an selling our property.” – Alfred B. (multiple property owner, current clients since 1997.)

Joseph did a great job for us as he took care of the sale of our San Mateo condo, from start to finish. Joseph and his team did it all ... Joseph kept us updated and went above and beyond.... I would use Joseph's services again.” – Kent R. Joseph’s company is a family business and a true thread in the community - they not only are vested but also, have the best knowledge to properties and neighborhoods” - Emily D., 4/26/2020 I highly recommend Joseph and his entire team… they were a pleasure to work with. He is responsive to customer needs/questions and spends time to make sure all the little details are taken care of. Thank you! Madelynn Mc C., 10/7/2018 (Reviews for Woodlake Anchor & Realty World Peninsula)

About WA Management Our team serves hundreds of property owners and families on the Peninsula with the management, the listing, and the selling of their properties. We work with individual owners, with groups of owners, with attorneys, with fiduciary services, with family offices, and with advisors.

Our Bay Area operations began in 1987. Some clients have been with us since inception and some are now with us in second or third generation. Our hope is that this booklet gives you value and something to think about, with the least amount of stress and the maximum of anticipation and joy of creating your new lifestyle. The first step begins in talking to us: whether condo, single family, or multi-unit residential and beyond, we cover the whole spectrum of Peninsula real estate, and we are always here for you.

Joseph Stein, Broker / President DRE01337170 Realty World Peninsula | WA Management management@myregroup.com (650) 375-1596 office

www.woodlakeanchor.net 520 Peninsula Ave, San Mateo, CA 94401 Corp. DRE01943875