update VIC
A return to in home inspections After being unable to visit our tenants during 2020, CHL has recommenced inspections of all our properties with some small, practical changes in line with COVID-19 and safety precautions in place to protect both your household and staff. These changes include things like a phone call from our friendly staff with set of health focused prescreening questions, the attending Housing Officer will have hand sanitiser, gloves and a mask that they may use at the inspection should you wish and social distancing during the inspection.
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If you have any concerns about CHL staff visiting your property, if you are isolating, have tested positive to COVID-19 or have other household members who are vulnerable, please let your housing officer know immediately. As always, inspections are a great opportunity to meet the team and identify/report any maintenance concerns or damage. We look forward to seeing you and reconnecting during 2021.
