PPOSBC Annual Report 2023-2024

COMMITMENT TO EXCELLENCE MORE SERVICES, MORE CARE

ANNUAL REPORT

23 24 July 1, 2023 - June 30, 2024

271,415

131,533

Total Medical Visits

Total Unique Patients

24,931

4,600

Planned Parenthood Direct Visits

Medical Visits

Unique Patients

Family Planning

202,381

102,460

Melody Health

44,103

9,741

24,931

21,134

Planned Parenthood Direct

Mobile app for birth control & UTI treatment

Total Services Provided

Our affiliate delivered more services than any other affiliate in the nation

Melody Health Online Behavioral Health Visits

Mobile app delivers birth control & UTI treatment

Comprehensive Primary Care

790,053 TOP REPRODUCTIVE HEALTH CARE SERVICES Many patients receive multiple services in a single visit

423,005 STI Testing 169,151 Pregnancy Test 65,504 Emergency Contraception 47,443 Birth Control 18,557 PAP Test 17,563 Abortion 7,712 Breast Health Exam 6,748 Well-Person Exam/Cervical Cancer Screening 5,032 HPV Vaccine 2,697 Pregnancy Access Bridge

$2,950,224

Provided in services for those unable to pay

1,710 Colposcopy/LEEP Chart only includes reproductive health care services, not Planned Parenthood Direct or Primary Care. Other reproductive care services include consultations, early pregnancy loss, IUD and implant removal, birth control refills, biopsy results, blood draw, follow-up appointments, etc.

STAFF & OPERATIONS

WOMEN, INFANTS, & CHILDREN (WIC)

Our team continues to thrive and grow, ensuring that our organization operates smoothly and efficiently. This year, we have proudly maintained a dedicated and diverse workforce.

We have made significant strides in our WIC program, benefiting a total of 114,053 participants this year. Our efforts to support and encourage breastfeeding have yielded substantial results:

562 Total staff members

4.15% Increase

Each of our nine health centers boasts an impressive 4+ star rating on Yelp, reflecting our commitment to excellence in patient care.

86%

of staff identify as people of color

3 month old participants

We distributed 4,477 books to families, fostering early childhood literacy and development.

4.53% Increase

6 month old participants

Additionally, we have streamlined our processes to minimize patient wait times, now averaging just 12 minutes per visit.

80%

3.88%

of upper management roles held by women

11 month old participants

Increase

Additionally, our comprehensive nutrition education initiatives reached 39,264 contacts.

COMMUNITY EDUCATION & OUTREACH

PUBLIC AFFAIRS Our advocacy work has been focused on several key areas, ensuring that

Our expert Health Educators were honored to present at 8 different local and national professional conferences, sharing their knowledge and expertise with wider audiences.

We’ve broadened our community education efforts to include the Orange County Juvenile Hall, Probation system, and jails, ensuring that individuals in custody have access to vital information. The Male Involvement Program was a resounding success, earning recognition in YES! Magazine.

120,814 Youth, parents, and professionals reached through education and outreach efforts

We are proud to have been awarded the 3-year California Reproductive Justice and Freedom Fund.

This grant enables us to conduct medically accurate and culturally competent outreach and education on sexual and reproductive health issues throughout Orange and San Bernardino Counties.

we continue to champion reproductive health and rights at all levels.

Expansion of Access to Court Reform & Reproductive Health Sustainable Change Care & Abortion We worked closely with We are actively involved local and state elected in advocating for judicial officials to advocate for reforms that support broader access to these sustainable, critical services. long-term change.

Voter Education Our Get Out the Vote Social Pressure Campaign successfully reached over 70,000 voters, empowering them to make informed decisions at the polls.

San Bernardino Advocacy We hosted the Champions of Choice Luncheon, featuring State Superintendent Tony Thurmond in San Bernardino County. The event brought in over 300 supporters, highlighting the importance of continued advocacy and support for reproductive health rights.

A LETTER FROM PRESIDENT & CEO As I reflect on the past year at Planned Parenthood of Orange and San Bernardino Counties (PPOSBC), I am filled with pride and gratitude for the incredible achievements and unwavering dedication of our team.

Our commitment to excellence has been the driving force behind our efforts to provide affordable, high-quality, compassionate and non-judgmental health care to our community.

This year, PPOSBC has not only maintained its reputation for exceptional care but has also surpassed expectations by continuing to deliver the highest volume of services among all affiliates nationwide. We are proud to have provided over 270,000 medical visits.

This remarkable achievement highlights our capacity and team’s dedication to meeting the health care needs of our community.

We are unwavering in our commitment to open a new health center in Fontana, despite the City Council’s recent extension of the “urgency moratorium” on new construction permits.

Our lawsuit against the city of Fontana, filed in December 2023, underscores our dedication to ensuring that our community has access to essential care. We will continue to challenge this unjust moratorium until we achieve justice and can provide the vital services our community needs.

The diversity of our staff is a cornerstone of our strength and ability to serve our diverse community effectively. We believe that a diverse team fosters innovation, empathy, and understanding, enabling us to deliver the highest standard of care to all our patients.

Our dedication to providing high-quality, compassionate care is reflected in the feedback Our commitment to accessibility and equity is we receive from our patients. All nine of our demonstrated by our provision of $2.9 million health centers have earned a rating of four in services to those unable to pay. This crucial stars or higher on Yelp, a testament to the support ensures that everyone, regardless of their financial situation, has access to the health exceptional service and care our team provides daily. care they need and deserve. This includes our commitment to serving any abortion patient As we look ahead, we remain steadfast in who needs our care whether they are local or our mission to deliver the best possible care forced to travel for our care from another state. to our patients. We are grateful for the trust and support of our community, and we are In response to the growing needs in our high committed to continuing to lead the way in desert community, we have expanded our reproductive and primary health care with specialty services, including colposcopy, LEEP, compassion, excellence, and integrity. polyp removal and biopsies in our Victorville health center. This expansion represents our ongoing commitment to ensuring that comprehensive reproductive health care is accessible to all, no matter what.

Jon Dunn, President and CEO

Support essential health care in your community at PPOSBC.org/Give or mail a gift to 801 E. Katella Ave, Anaheim, CA 92805, Attn: Development