Sellers Portal User Guide

Interactive Menu

1. Started

• How it works - Selling customised

• Account Activation - How to activate your POD Platform account

2.

• Dashboard Interface - Inside the POD Platform

• Product Creator - How to use the Product Creator

• Text Features - Understanding the text tool publishing options

• Artwork Guidelines - Print settings

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• Apparel Design - How to design a t-shirt using the Product Creator

• Drinkware Design - How to design a bottle using the Product Creator

• Shopify - How to

• WooCommerce - How to your store

• Publishing - How to to your

• Shopify How to

• Community - POD

1. Getting Started

How it works

Start selling customised products directly to your store

How it works - 3 easy steps

Our platform is a free of charge, easy to use online platform. Simply create your artwork, select from our wide range of products and publish directly to your eCommerce site.

Step 1: Design your product

Our POD eCommerce Platform includes unlimited access to design resources and an extensive product range.

Step 2: Publish to your store

The POD Platform connects directly to your eCommerce store enabling you to seamlessly publish products ready to sell.

Step 3: We’ll do the rest

We take on the responsibility of production, quality control and shipping of orders to your customers.

How to activate your POD Platform account Account Activation

Setting up your account

To activate your account and start selling products using our integrated apps, you must complete the following steps. Once completed, you are live and ready to start publishing products to your store.

1. Email us at - hello@tshirtandsons.com

2. Our Business Development team will contact you to proceed with the activation process

3. Activation of live account - 48 hours (2 working days)

2. POD Platform Overview

Menu

Inside the POD Platform

Dashboard Interface overview dashboard gives you access to the main menu, where you can access your products, artwork, orders, and store connections. Our POD Platform has informative help available on the dashboard to get you started with creating and publishing products to your store. homepage, including our user guide and training tools.

My products

Create and organise categories for your products. This central location allows you to access your creations within the Product Creator window.

Create your categories

• Go to: Dashboard > My Products

• Select: Create New

• Pop-up box: Enter your category name

• Click: OK

• Your category has now been created

• Create a delete folder for any unused products you wish to remove

Artwork

You can create and manage your collections here. Simply upload your artwork ready to apply to your products in the Product Creator.

Upload your artwork

• Go to: Dashboard > Artwork

• Click on your chosen collections folder

• Select: Add Artwork > Upload

• Select your chosen artwork

• You can rename your artwork file

• Click: Save

• Add artwork to favourites folder by clicking the heart symbol (turns green)

• Recommended file PNG/JPG 300 DPI

For more information on preparing your artwork, see our guide: Artwork Guidelines - Print settings

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How to use the Product Creator Product Creator

Understanding the interface

The Product Creator is where you select your product and add your designs. Use the toolbar to adjust your creation on the product and then publish directly to your integrated eCommerce store. Creator

Designer tools

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** be published to your store.

Objects

• Edit the name of your design

• Manage artwork layers

Measurements

• Adjust the measurements

• Use units in mm or inches

Text

• Text box: Enter text to add to product

• Font: Choose your font

• Bold: Make text bold

• Italic: Make text italic

• Size: Adjust font size

• Align: Set text

Appearance tool bar

Appearance

• Duplicate: Duplicate design

• Flip: Flip artwork - horizontal/vertical

• Crop: Crop artwork

• Clear White: Remove artwork background

• Tiling: Create tiling of artwork

• Bring Forwards: Send artwork to front

• Bring Backwards: Send artwork to back

• Align Left: Align artwork left

• Align Center: Align artwork center

• Align Right: Align artwork right

• Align Top: Align artwork top

• Align Middle: Align artwork middle

• Align Bottom: Align artwork bottom

• Scale (1): Scale artwork on product

• Rotate (180): Rotate artwork 180

• Effects: Add effects to your artwork

• Lock Aspect Ratio: artwork dimensions stay the same when resizing

• Make editable: Allows personalisation of products in you Shopify store

For more information on how to sell customisable products on your Shopify store, see guide: Shopify – How to publish customisable products

Text Features

Understanding the text tool publishing options

Publishing options

There are 2 publishing options available in Product Creator. You can add text to your product, and if publishing to a Shopify store, this text can be personalised. Publish as Print-on-demand

You can add custom text to your product and also combine it with your uploaded artwork. Use the text tool bar to make any visual adjustments.

Non editable text

• Go to: Text > Standard > Select font

• Text: Type your custom text in the box

• Save your product

• Go to: Publish > Shopify > Publish as Print on demand

• Choose: Connected Store > Select store

• Select: Export Products

Publish as Customisable Shopify

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Artwork Guidelines

Print settings

Preparing your artwork

When preparing your artwork to upload to the POD Platform, we recommend using the following settings to help you produce the highest quality prints with DTG (direct to garment) printing.

Artwork

Settings

• 8-bit image depth

• 300 PPI (Minimum 200 PPI)

• RGB Colourspace

• Scaled to print size

W hat is the file type recommendation

We recommend using a good quality PNG file for most artwork. This will allow for a transparent background to your design. Our designer will accept other files such as JPEG which are commonly used for photographs.

What is 8-bit image depth

Our printing systems require all artwork to use 8bit image depth. When you’re shooting with a standard camera it usually shoots with an 8-bit image depth, this allows for 256 different colors and tones within your image most of the time this is enough depth to get a good quality print.

What is PPI (pixels per inch)

We recommend using a minimum of 200 PPI but ideally using 300 PPI. Pixel per inch, commonly referred to as DPI (dots per inch) this term describes the level of little dots or pixels used to make up your image. When editing, the level of pixels per inch in your image will directly affect the quality of the print. If you are uploading your image without putting it into editing software, please ensure your artwork is of a good size and isnt visually blurry.

Using half-tones and gradients

Half-tones & gradients in t-shirt printing are made by the printers spraying down layers of ink onto the shirt. When printing on a dark tshirt, before printing your design the printer will add a white base layer to ensure your design stands out. Usually, you cannot see the white base layer, but when using gradients and half-tones in your design, it's worth keeping the following in mind:

Black fading to nothing

White fading to nothing

Colour fading another

Colour fading

3. Quick Start Guides Menu

How to design a t-shirt using the Product Creator Apparel Design

Step 1: Upload your artwork

Create your collection

• Go to: Dashboard > Artwork

• Select: Create New folder

• Enter Collection name into the pod-connector pop-up

• Click: Save

Add your artwork

• Select your chosen Collections

• Click: Add Artwork

• Select your chosen

• Click: Save

• Artwork is ready to to your

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Colors

• Available Colours: Variants available

• Deselect all: Remove all variants

• Select all: Publish all variants

• Click: Next

Pricing

• Trade Base Price: Standard cost of product

• Recommended Retail Price: Suggested pricing of product

• Previous: Go back to previous tab

• Save & Publish: Save & publish product

• Save: Save product

* This is the public standard price which always includes garment + 1 print. Additional print cost will be Communicated via the price list. For more information, contact our Business Development team.

How to design a bottle using the Product Creator Drinkware Design

Step 1: Upload your artwork

Create your collection

• Go to: Dashboard > Artwork

• Select: Create New folder

• Enter Collection name into the pod-connector pop-up

• Click: Save

Add your artwork

• Select your chosen Collections folder

• Click: Add Artwork >

• Select your chosen artwork

• Click: Save

• Artwork is ready to apply to your product

Step 2: Design your product

Product Creator

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*Artwork Anything outside of this guide will not be printed. to this around the entire

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eCommerce App Integration

Shopify to your your

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Step 2: Shopify Order Format

When connecting your store to POD Platform, Shopify applies an order ID prefix ‘#’. To allow our system to process your orders via Shopify, you will need to remove the Order ID Format applied.

Remove Shopify’s Prefix

• Log into your Shopify account

• Go to: Settings > Store details

• Scroll down: Standards and formats

• Select: Prefix field > delete the #

• Create your ID using character A-Z, 0-9 #

Step 3: Shopify Shipping

When we set up your shipping methods to integrate within our system, we need the exact shipping names you have created in your Shopify store.

Shipping methods

• Log into your Shopify account

• Go to: Settings > Shipping and delivery

• Select: Manage

Extracting your shipping methods

• Scroll down: Shipping to section

• Screenshot: Rate name

• We need the exact Rate name & shipping methods for our system integration

UK shipping methods & prices

• Standard: £2.95 (T-shirts)

• Standard: £3.95 (Hoodies & Sweatshirts)

• Standard Tracked: £4.95

• Express: £6.95

• Per additional item: £1.30

EU shipping methods & prices

• Standard: €3.75 (T-shirts)

• Standard: €5.20 (Hoodies & Sweatshirts)

• Standard Tracked: €5.49

• Express: €11.00

• Per additional item: €1.49

Step 4: Checkout

To ensure your orders are automated from your Shopify store, the following steps must be setup.

Order processing

• Go to: Settings > Shipping and delivery

• Scroll down: Order processing*

• Select: Don’t fulfil any of the order lines automatically

• Click: Save

* Please note, manual order status changes will prevent orders from going through.

WooCommerce Integration: How to connect your store

Step 1: Download Bridge Connector plugin

To connect your store to our WooCommerce integrated app, you need to install the Bridge Connector

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Connect your store

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Log into your WordPress account and follow the below steps to install the bridge connector plugin.

Install Bridge Connector

• Log into your WordPress account

• Go to: Plugins > Add New

• Click: File > Bridge Connector plugin

• Select: Install Now

Activate Plugin

• Click: Activate Plugin

• Bridge Connector plugin now activated

Bridge Connector plugin

• Go to: Plugins > Bridge Connector

• Select: Connect

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5. Publishing Menu

How to publish to your integrated store Publishing

Store Integration

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6. User Tips Menu

POD Platform Community Guidelines

These guidelines are set out to help our customers understand the policies by which we define acceptable artwork. Orders with artwork that do not follow these guidelines will not be printed.

Whilst T Shirt & Sons actively reviews all artwork, it is the responsibility of the customer to ensure artwork follows these guidelines.

Copywrite Infringement

Customers must ensure that they have the right to print the design before submitting their artwork. Artwork that appears to infringe on copyright will not be printed until the customer has provided the appropriate proof of right to print. Artwork that cannot prove copyright licence will be removed.

Children’s Clothing & Artwork

Children’s clothing:

All artwork for children’s apparel must be deemed appropriate for all ages and cannot feature any mature content, adult language, or any of the guidelines below. Slogans and images must be carefully considered to ensure there are no negative connotations with the garment.

Images of children:

Artwork featuring children, or any persons under the age of 18 must be appropriately clothed. This being defined as all genitalia, bottoms and bare chests covered and not visible. As well as featuring no mature content, language and meet all guidelines set out on this page.

Mature Content

Artwork using mature content such as adult language, drugs, alcohol, violence, adult humour, and other similar themes will be judged on a case by case basis following the guidelines below.

Hate Speech / Racism / Homophobia

Artwork that features anything with the intention of portraying hate speech towards another person or group of people is not permitted to be printed. This included but is not limited to using words, symbolism or signage with negative connotations that have been associated with issues regarding race, religion, prejudice, or harmful meaning.

Harassment / Humiliate

Artwork created with the purpose to harass, stalk, intimidate or unnecessarily humiliate another person or persons that go beyond appropriate boundaries or humorous jokes. Particularly featuring, hate speech, racism, homophobia, or sexism will not be printed.

Harmful Misinformation / Offensive Conspiracy Theories

Artwork that intentionally spreads misinformation about topics relating to public safety or inciting prejudice, including artwork that mentions or depicts conspiracy theories relating to sensitive or offensive topics will not be printed.

Nudity Or Pornographic Images

Images depicting, explicitly showing, or created with the purpose of suggesting sexual connotations of real people, or realistic representations of genitalia, graphically nude people, or sexual acts are strictly forbidden regardless of purpose or reason.

C artoons / Drawings

Cartoon artwork depicting sexually graphic or offensive content. Made with the intention of spreading misinformation of a real person or situation, or featuring images involving hate speech will not be permitted.