Herald Business Journal - 04.01.2018

The Herald

BUSINESS JOURNAL APRIL 2018 | VOL. 18, NO. 4

EMERGING LEADERS

Who they are, where they’re going

The Herald

BUSINESS JOURNAL APRIL 2018 | VOL. 18, NO. 4

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NOTE TO READERS

W

elcome to the new Herald Business Journal, the monthly publication that tells the stories of businesses and the business community in Snohomish County.

The publication has been printed by The Daily Herald for more than 20 years. It has been a standalone product mailed to subscribers or distributed in the community at major employers and high-traffic areas such as coffee shops, transit stations and libraries.

Today is a day of transition. The Herald Business Journal, known as HBJ, will be delivered for the first time as an insert in The Herald.

The biggest benefit is thousands of more

copies of HBJ will be delivered to households and readers throughout the county.

The drawback is that the paper necessarily needs to be shrunk in size to save costs and so it can be inserted into The Herald.

All of the stories in your hand will also appear online at www.heraldnet.com, along with daily breaking business news and other business features.

While the delivery method is changing, one thing is not: The mission of HBJ. It has always meant to tell the stories that matter to businesses in the county.

We hope that you enjoy this new addition to The Herald. Look for it the first Tuesday of each month.

TABLE OF CONTENTS

Small Business is our Specialty

COVER STORY More than 50 people were nominated for this year’s award. Meet our 12 finalists, including the top four. Starting on Page 5

BUSINESS BUILDERS

BRIEFS AND STATS

James McCusker: Is the lowest price the only key to success? 15 Andrew Ballard: Growth strategies.

Online at heraldnet.com/business/ Monika Kristofferson: Office efficiency.

Online at heraldnet.com/business/ Tom Hoban: Realty markets.

Online at heraldnet.com/business/

Public records, 11, 12, 17 Economic data 18

NEWSROOM Editor: Jim Davis 425-339-3097 jdavis@heraldnet.com businessnews@heraldnet.com Publisher: Josh O’Connor 425-339-3007 joconnor@soundpublishing.com

COVER PHOTO Top finalsts for the Emerging Leaders award, from left: Louis Harris, Roslyn Sterling, Lacey Harper and Nate Nehring, photographed at Grand Avenue Park in Everett.

Andrew Bronson / The Herald

HBJ

SUBSCRIPTIONS 425-339-3200 www.theheraldbusinessjournal. com

ADVERTISING SALES Sally Cravens 425-339-3054 Fax 425-339-3049 scravens@soundpublishing.com

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CUSTOMER SERVICE Main: 425-339-3200 Fax: 425-339-3049 customersvc@heraldnet.com Send news, Op/Ed articles and letters to: The Herald Business Journal, P.O. Box 930, Everett, WA 98206, or email to businessnews@heraldnet.com. We reserve the right to edit or reject all submissions.

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EMERGING M LEADERS

eet this year’s Emerging Leaders finalists.

More than 50 people were nominated for the annual award, the third year for the award by the Herald Business Journal. It seeks to highlight and celebrate people who are doing good work in Snohomish County.

Over the next several pages, HBJ tells the stories of the finalists, including the top four on this page. The winner will be named at an event on April 12.

PHOTOS BY ANDY BRONSON / The Herald

Roslyn Sterling

Louis Harris

Lacey Harper

Nate Nehring

Age: 34 Profession: Assistant attorney general, DSHS

Age: 30 Profession: DSHS, entrepreneur, co-founder of Plomacy

Age: 35 Profession: External affairs manager, Snohomish County

Age: 23 Profession: Snohomish County councilman

But there are things that can be done to ease the suffering and limit the trauma and shame.

That’s why Roslyn Sterling co-founded Totes for Kids, a nonprofit that provides a backpack of essentials for children in those first critical hours.

Sterling is an assistant attorney general who works with the Department of Social and Health Services in Snohomish County.

Sterling has witnessed the professionalism and service of many social workers trying to protect children in an all-toooften thankless situations.

“I believe social workers are first responders just like firefighters and EMTs,”

The opioid crisis is not just something theoretical for Louis Harris.

It came all too close to being an unfortunate reality.

Harris, who works for the Department of Social and Health Services, grew up in Marysville. As a person of color, he faced what he called certain “socialization challenges that would lead me in a direction that is obviously not the best.”

The summer after he graduated from high school, Harris was a passenger in a car with some friends who had been drinking.

They got into a wreck. Harris said he was hospitalized for a month and paralyzed. He went through surgeries, rehab and therapy and was able to start walking on crutches

by December of that year.

He’s now fully recovered from that accident. But he looks back on it as a

The woman must have been desperate.

She couldn’t afford a car seat for her child and she and her friend were calling everywhere to get one.

That’s when they reached Lacey Harper, then a legislative assistant for state Sen. John McCoy, D-Tulalip.

“When you call your legislator, that’s kind of like the last of the line,” Harper said. “The first person you’d think to call is not your legislator.”

Harper made some calls of her own. She found a friendly fire district that had some funds available. And the problem was solved.

Harper has spent her career in government, mostly behind the scenes but always on the front lines when it comes to constituents. It’s for that work that she’s being nominated as an Emerging Leaders candidate for 2018.

After he first joined the Snohomish County Council, Nate Nehring rode along with sheriff’s deputies in his district to look at what were considered nuisance properties. ”You get out of the car and go onto the property and you’d just have trash everywhere,” Nehring said. “You couldn’t see the yard, there was so much trash and feces on the ground with rats and other rodents going onto neighboring properties. It really was causing a nightmare for the rest of the neighborhood.”

Nehring has been in a position as a councilman to help make changes within the county to address the problem. He helped draft a new law that would target nuisance homes along with places where drug use, prostitution and other crimes were occurring.

See NEXT PAGE

See NEXT PAGE

See PAGE 8

See PAGE 8

It’s never easy for a child to be taken from a home due to abuse or neglect and placed into foster care.

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Sterling From previous page Sterling said. “They are often first responders to horrendous situations. They’re often the ones who call the police to do a PC or protective custody.”

It’s a tough job to deal with cases of child molestation, abuse and neglect.

When Sterling saw that too many children didn’t have necessities, she helped create the Totes for Kids nonprofit to provide age-appropriate necessities, such as diapers and stuffed animals for younger children and deodorant, a journal or earbuds for teens. She continues to serve on the board and describes it with her characteristic humor.

“This board that I sit on for Totes for Kids has judges and attorneys, who are just difficult people to work with in general, so I should just win the award for that,” Sterling joked.

The backpack program is just one of the reasons that Sterling was nominated for the Emerging Leader award for 2018.

She is described as making a difference in everything she touches in this county.

“She is definitely among the most

promising and energetic emerging leaders in our region,” her nominator wrote.

Sterling helps advise the Everett Community College Board of Trustees, serves on the Leadership Snohomish County board and was a keynote speaker for that program’s Leadership Day. In her career, she’s made mistakes. That has left her with the humility to understand and accept errors by others.

“I have a lot of empathy,” Sterling said. “I’m able to find common ground with just about anybody. I’m a strong advocate for causes and people who are underserved.”

She also doesn’t just live in Snohomish County — she grew up in Mukilteo. Her parents, like many people in the county, lived here but commuted to King County for jobs. As she was growing up, she felt many people identified themselves with Seattle.

“Half of us all drain out of here buy our lunch and food,” Sterling said. “My dentist (growing up) was in Shoreline because that was easier for a working mom to negotiate getting me there and back.

“I think we’re moving away from that,” she said. “I think we’re poised to really create our own identity.”

Harris From previous page time where he could easily have become another victim of the opioid crisis.

“I was two skips from falling down that path,” Harris said. “Being handicapped and in pain, I was on prescribed pain medication on a ridiculous level.”

It’s from this point of view that Harris looks at the debate over heroin injection sites. He understands why people would oppose these sites. But he doesn’t think that should be the end of the conversation.

He thinks that society needs to look to new possibilities and solutions to problems plaguing society.

The wreck also made Harris reassess his life; it was an opportunity to focus on the community and to live a life with more ambition.

While he works at DSHS, Harris has also been involved in many community organizations. He is the vice president of the Snohomish County Branch of the NAACP, treasurer of the Snohomish County Young Democrats and Snohomish County Black Heritage Committee co-chairman.

“I’m not a tech guy, I’m kind of the de

At WSU Everett, Mark Walsh was a critical member of the WSU Everett Mars Rover Team and an interdisciplinary Boeing Scholars team. He designed and coded the electrical system that served as the ‘brain’ of the rover.

“I’m able to program equipment.

I’m able to show other people what needs to be done. I can set budgets; see what’s feasible and what’s not.

All of it has helped develop the skills needed to be a successful engineer,” he said.

facto tech guy for the NAACP, because I’m 30 years old,” Harris said.

He’s also worked on several other community projects, most notably Everett Mayor Cassie Franklin’s transition team, the Nubian Jam and the City of Lynnwood Task Force on Communities of Color and Police Relations.

He’s also part of a group of entrepreneurs developing an app called MyCityVoice to allow voters to give feedback directly on what’s happening at the municipal level.

He also plans to enter elected office in the future.

“The reality is my pathway is in politics,” Harris said. “All of this community work, all of this business work is giving me experience for when I get into office. That’s my goal.”

As a leader involved in these organizations, Harris said he aims to come from a place of “love and sharing and authenticity and human connection.” He jokes that if you come to a few community meetings with him he’ll likely give you a hug.

He sees himself as helping raise others around himself.

“My philosophy is I will be successful when everybody around me is successful,” Harris said.

MAKERS. DOERS. COUGARS.

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Follow Mark’s story in next month’s Herald Business Journal.

APRIL 2018 THE HERALD BUSINESS JOURNAL 7

EMERGING LEADERS FINALISTS Jasmine Diedrich Age: 26 Profession: Owner, Diedrich Espresso Jasmine Diedrich knows how much of a struggle it is to grow a small business. She started her coffee chain, Diedrich Espresso, seven years ago.

She said she remembers working at her stands from open to close five days a week then coming back to pull half-day shifts on the weekends.

“I was sleep deprived and sleeping on the floor in a sleeping bag with four roommates because I wanted to reinvest every dollar I made back into my business,” Diedrich writes. “I am happy with where

I have gone in seven years and what my business has grown to.”

Now, she owns 13 Diedrich Espresso locations in Snohomish, Island and Skagit counties and has contracts with the Aquasox and Angel of the Winds Arena. It took ambition and analytical skill and help from her guardian angel — her father — to succeed, Diedrich said.

“Through all of this I have been able to grow from a punk 19-year-old who didn’t know how to run a business or what she was doing and blossomed into the 26-year-old I am today,” Diedrich writes.

Diedrich is also one of two returning Emerging Leader candidates who made the Top 12 list last year.

She describes her mother as a hippie who

instilled in her a commitment to volunteer.

She’s done so through a variety of causes and organizations, including the Marysville Strawberry Festival, South Everett Mukilteo Rotary and Economic Alliance Snohomish County. For the latter, she has been nominated to the Ambassador of the Year award and has joined the leadership team.

She hopes what she’s done with her business and outside of it will inspire others.

“After working with so many groups it is where my passion lies and I want to continue to help the groups grow and adapt to the crazy world we live in,” Diedrich writes. “I am hoping that other businesses will see what myself and the select few do for our community and set an example for others to uphold.”

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Harper From Page 5 “Lacey is a passionate leader focused on improving her community,” her nominator wrote.

She’s worked for McCoy in north Snohomish County, served as the Northwest regional representative for Gov. Jay Inslee and now is employed as the external affairs manager for Snohomish County Executive Dave Somers.

She was working for Inslee when the Oso mudslide occurred March 22, 2014. She traveled with the governor and his wife, Trudi Inslee, to meet with the families the day after the slide.

“The governor said, ‘We we want to do anything we can to help you through this,’” Harper said. “At that point, there were a lot of unknowns. And he said, ‘Here’s Lacey Harper. She’s gonna help you.’ Here we are in a gymnasium full of people who were full of hope and fear about what had happened to their family members.”

She spent 30 days stationed in Arlington, trying to help the families as best as she could.

Sometimes all she could do was offer a simple hug or just a friendly ear.

“I didn’t always have the answers,” Harper said. “The most I could do was listen to their

heartache and support them through the most difficult time.”

Back in Olympia, she helped establish the governor’s State Route 530 Commission and authored the Governor’s Office Outreach Staff Disaster and Wildfire Response Protocol to provide a framework to provide support and response to communities in crisis.

She would later return to Snohomish County in October 2014 to represent the governor’s office in the aftermath of the Marysville Pilchuck High School shooting.

She joined the county executive’s office two years ago and serves as a liaison between Somers and local, state, federal and tribal governments. She also serves on the board of trustees for YMCA of Snohomish County. She supports several other organizations, such as Domestic Violence Services of Snohomish County, Dawson Place and Cocoon House.

It’s a great experience and humbling to be nominated for the Emerging Leader award, Harper said. She notes that it’s important for women to be recognized for their work and leadership in the community.

“In my career, I have been marginalized and belittled,” Harper said. “I’ve been told all that I was was a driver for an individual. That has had an impact on me. How can I continue to grow as a person and work hard for this community and not just go sit down and not listen to that individual?”

Nehring From Page 5 His efforts as a councilman and also as a volunteer in the community have garnered him a nomination for the Emerging Leader award for 2018.

“He (has) put in countless hours, connected with people throughout the county in both business and residential allowing them to have a voice in government through himself,” wrote the person who nominated Nehring.

As a councilman, Nehring can point to several efforts where he believes he’s made the community better. One is his work on creating a ban on supervised heroin-injection sites. The City of Seattle, King County and King County Health District announced several months ago that it wanted to create a couple of these sites. Nehring took up the charge to prevent the idea from catching on in Snohomish County.

He convinced the council to first pass a moratorium on these sites and eventually an outright ban.

“When the County Council met to consider my ordinance, dozens of citizens testified in support of the moratorium,” Nehring wrote in his nomination form.

“There was no one who testified in

opposition to the moratorium.”

Outside of his work on the council, Nehring said he tutors students with special needs, volunteers at Providence hospital’s summer camp for children with disabilities and volunteers at the Marysville Community Food Bank. He also is involved with Next Gen Stanwood-Camano and the Friends of Stanwood Parks and Trails group.

He said he’s also been asked to join Everett Gospel Mission’s board of directors.

In his time in government, he wrote, “it seems that the norm is to use deception in order to best position oneself for political gain. I am strongly opposed to that concept.”

He points to a recent budget at the County Council where he came out against adding any new taxes in light of higher property taxes due to the McCleary decision and Sound Transit 3. He called it nerve-wracking to call people and tell them he couldn’t support tax increases, but he felt he did it the right way by being honest and upfront.

“People don’t come to you asking to cut things, right?” Nehring said. “People come to you to ask you to fund things. It’s very challenging to tell people no when you have limited amount of resources and a lot of people fighting for a piece of the pie. It it can be very difficult to explain to someone why that’s not your position.”

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APRIL 2018 THE HERALD BUSINESS JOURNAL 9

EMERGING LEADERS FINALISTS Lark Kesterke Age: 40 Profession: Director of impact and investments, United Way of Snohomish County Accomplishments/Commitments: Chairwoman, Casino Road Kids Ministries Lark Kesterke understands the nonprofit world is fluid in nature. She said she tries to adapt, knowing stagnant, rigid thinking will only be a hindrance.

She is the director of impact and investments for United Way of Snohomish County. Her department is responsible for grant allocation, setting advocacy policy

and delivering direct service programs.

United Way has undergone a change of mission, leadership and culture over the past three years. Kesterke has tried to be open with her team while accountable with the nonprofit’s limited resources.

“Despite the many transitions our department has experienced, I am proud that we have remained steadfast in keeping the community at the forefront of our work,” she wrote.

Kesterke also serves as chairwoman for Casino Road Kids Ministries, an organization she’s been involved with since 2015.

“I remain drawn to their mission of bringing hope and purpose to children by sharing the love of Christ through service and mentoring and am grateful for the

opportunity to serve on this board and by extension my community,” Kesterke wrote.

She and her husband support Hand in Hand and WithinReach, nonprofits that help children and families. They also support the Mukilteo YMCA and she has spent 12 years as the coordinator of the Penn Cove MusselFest in Coupeville.

Kesterke said she strives to live each day with an open heart and an open mind.

She wants to find the good in all people and all situations. She strives to remain true to her values both, professionally and personally.

“As a parent, I hope to instill in my children a love of adventure, an empathy for others and a drive to pursue a life that is deeply meaningful,” Kesterke wrote.

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APRIL 2018 THE HERALD BUSINESS JOURNAL 11

BUSINESS LICENSES PLEASE NOTE: Business license information is obtained monthly from the Washington Secretary of State’s Office through the paid commercial services of InfoUSA. For the complete list, please go online to www.theherald businessjournal.com.

Arlington Gam Gam & Han: PO Box 64, Arlington WA 98223-0064; Nonclassified Establishments Work Enterprise: PO Box 3616, Arlington WA 98223-3616; Nonclassified Establishments Hair By Rachel: 7924 Crown Ridge Blvd., Arlington WA 98223-4010; Beauty Salons Idol Nails & Spa: 3704 172nd St. NE, Arlington WA 98223-6336; 360-386-8321; Manicuring Et Lau: 14413 132nd St. NE, Arlington WA 982237120; Nonclassified Establishments Fashion Savvy13: 17507 73rd Drive NE, Arlington WA 98223-8197; Clothing-Retail Jimmy Peppers: 1908 188th St. NW, Arlington WA 98223-8325; Nonclassified Establishments NW Sodablasting: 34902 Highway 530, NE No. A, Arlington WA 98223-9238; Nonclassified Establishments Tinesup Taxidermy: 11801 243rd St. NE, Arlington WA 98223-8504; Taxidermists Waugh Homes: 16721 123rd Place NE, Arlington WA 98223-9494; Nonclassified Establishments

Bothell Jackie’s Roofing: 1332 192nd St. SE, No. 2, Bothell WA 98012-6843; Roofing Contractors Billy Kalume Cleaner’s Pride: 420 224th St. SW, No. 322, Bothell WA 98021-7304; Cleaners Luxury B J C Nails & Spa: 22615 Bothell Everett Highway, No. D, Bothell WA 98021-8464; Manicuring FS Carpet Installation: 2129 Maltby Road, No. D107, Bothell WA 98021-7460; Carpet Layers Trio Salon: 20308 77th Ave. NE, No. F, Arlington WA 98223-4603; 360-548-3554; Beauty Salons Cheesesteak Madness: 2201 192nd St. SE, No. P2, Bothell WA 98012-7940; Restaurants BDS Consulting: 20011 29th Ave. SE, Bothell WA 98012-3302; Consultants-Business Not Elsewhere Classified Simons QL: 17027 40th Ave. SE, Bothell WA 98012-5062; Nonclassified Establishments Asset Construction Services: 3003 168th St. SE, Bothell WA 98012-6008; Construction Companies Happy Pet Care: 703 184th St. SW, Bothell WA 98012-6213; Pet Services East Meets West: 18302 Eighth Ave. SE, Bothell WA 98012-6803; Nonclassified Establishments Rohr Studios: 1225 183rd St. SE No. J208, Bothell WA 98012-7541; Nonclassified Establishments HNC Construction: 19530 25th Drive SE, Bothell WA 98012-7610; Construction Companies Rashmi Books: 17307 39th Drive SE, Bothell WA 98012-7659; Book Dealers-Retail Visitation: 18420 38th Drive SE, Bothell WA 98012-8823; Nonclassified Establishments Polkadot Seattle: 209 164th Place SE, Bothell WA 98012-9197; Nonclassified Establishments United Duo: 19325 Meridian Ave. S, Bothell WA 98012-9725; Nonclassified Establishments Wonderworks Live Edge Designs: 526 214th St. SW No. A, Bothell WA 98021-7555; Nonclassified Establishments

Quadrant Homes Greenstone Heights: 3348 218th St. SE, Bothell WA 98021-7807; 425-286-6917; Nonclassified Establishments Mobile Marine: 21815 Meridian Ave. S, Bothell WA 98021-8220; Marine Equipment and Supplies Elysian Properties: 22614 Bothell Everett Highway, Bothell WA 98021-8456; Real Estate Management N Management: 1710 239th St. SW, Bothell WA 98021-9289; Management Services It Works Consulting: 24231 23rd Ave. SE, Bothell WA 98021-9579; Consultants-Business Not Elsewhere Classified Kenjimoto Consulting: 22524 Fifth Place W, Bothell WA 98021-9710; Consultants-Business Not Elsewhere Classified

Edmonds Casey Colors Painting: PO Box 942, Edmonds WA 98020-0942; Painters Cog Work: 19105 92nd Ave. W, Edmonds WA 98020-2319; Cognitive Disability-Dev Disability Servicess Seed Consulting: 621 Carol Way, Edmonds WA 98020-3023; Consultants-Business Not Elsewhere Classified Derek Daniels Agency Inc.: 525 Main St. Office, Edmonds WA 98020-3149; Nonclassified Establishments Maytag Like Home Laundry: 540 Fifth Ave. S No. S, Edmonds WA 98020-3403; 425-678-0286; Appliances-Household-Major-Dealers Love You More: 510 Forsyth Lane No. 410, Edmonds WA 98020-4050; Nonclassified Establishments Covision Consulting: 1110 Fifth Ave. S No. 306, Edmonds WA 98020-4607; Consultants-Business Not Elsewhere Classified Affordable Garage Door Services: 23028 100th Ave. W No. W, Edmonds WA 98020-5080; 425-4121328; Garage Doors-Repairing MGF Design: 13028 50th Ave. W, Edmonds WA 98026-3402; Nonclassified Establishments Stick Teeth: 14006 61st Place W No. C, Edmonds WA 98026-3614; Nonclassified Establishments Lularoe Kristin Funston: 4913 147th St. SW, Edmonds WA 98026-3936; Clothing-Retail Above & Beyond Windows: 5205 149th St. SW No. 2, Edmonds WA 98026-4319; Windows Max’s: 5824 159th St. SW, Edmonds WA 980264746; Nonclassified Establishments Miner Shed: 7927 194th Place SW, Edmonds WA 98026-6247; Sheds-Tool and Utility Soundview Home Builders: 8105 Sierra Drive, Edmonds WA 98026-6253; Home Builders World Trinkets: 7301 210th St. SW No. D206, Edmonds WA 98026-7228; Nonclassified Establishments Simply Flawless Skin & Beauty: 7500 212th St. SW No. 218, Edmonds WA 98026-7618; Skin Treatments Mercado Latino: 22927 Highway 99, Edmonds WA 98026-8468; 425-244-3108; Grocers-Retail Early Bird Investment: 7724 238th Place SW, Edmonds WA 98026-8858; Investments Shoreline Academy-Music-Dance: 23931 Highway 99, Edmonds WA 98026-9259; 425-361-2460; Music Instruction-Instrumental Doyler Services: 23510 Edmonds Way No. A307, Edmonds 98026-8680; Services Not Elsewhere Classified

NW Realtor Group: 21629 88th Ave. W, Edmonds WA 98026-7830; Real Estate Management

Everett Bacon Breakfast Cafe: 1603 Chestnut St., Everett WA 98201-1915; Restaurants Baseline Land Surveying: 3007 18th St., Everett WA 98201-2148; Surveyors-Land Breezyjune Photography: 2710 Leonard Drive, Everett WA 98201-2543; Photography Willy’s Custom Construction: 2501 Virginia Ave. No. 2, Everett WA 98201-3156; Construction Companies Pilates By The Bay: 2717 Rockefeller Ave., Everett WA 98201-3522; 425-405-3666; Pilates Geartrology Corp.: 2213 Everett Ave., Everett WA 98201-3784; 425-374-7624; Nonclassified Establishments 11347 20th Ave Ne: 3726 Broadway No. 301, Everett WA 98201-3788; Nonclassified Establishments Getz Mediation Services: 3102 Rockefeller Ave., Everett WA 98201-4029; Arbitration Services Born In A Barn: 616 Laurel Drive, Everett WA 98201-4104; Nonclassified Establishments Cocoon House: 3530 Colby Ave., Everett WA 98201-4712; 425-322-3212; Nonclassified Establishments Grand Ave Condominium Association: 2506 Grand Ave. No. 2, Everett WA 98201-5711; Associations Attempted Escape: 4819 Vesper Drive No. A, Everett WA 98203-2876; Nonclassified Establishments Speech Therapy Northwest: 6230 Spring St. No. A, Everett WA 98203-3844; Speech Pathologists Prada’s House: 424 Madison St., Everett WA 98203-4345; Nonclassified Establishments Bright Cleaning Services: 6715 Highland Drive, Everett WA 98203-4625; Janitor Service Macon Construction Services: 820 Cady Road No. F103, Everett WA 98203-5015; Construction Companies MR Techies: 1227 Madison St. No. B, Everett WA 98203-5121; Nonclassified Establishments Smart Move: 7401 Olympic Drive, Everett WA 98203-5743; Nonclassified Establishments K&K Cleaning: 2517 Howard Ave. No. 206, Everett WA 98203-6107; Janitor Service Gala Painting: 1210 E Casino Road, Everett WA 98203-6539; Painters Mollie At Absolute Hair: 7204 Jefferson Ave., Everett WA 98203-6815; Beauty Salons Golden Cleaning Services: 12118 Highway 99 No. F202, Everett WA 98204-0063; Janitor Service Zion Property Investment: 8921 7th Ave. W, Everett WA 98204-1615; Investments Pekos Services: 120 W Casino Road No. 17e, Everett WA 98204-1745; Services Not Elsewhere Classified Viktorious Apparel: 12907 E Gibson Road No. A301, Everett WA 98204-5353; Apparel and Garments-Retail Cheryl’s Beauty Lounge: 13415 11th Ave. W, Everett WA 98204-6338; Beauty Salons Clean & Bright Houses: 324 108th St. SW, Everett WA 98204-7003; Janitor Service Kalajula Express: 11615 Highway 99 No. B105, Everett WA 98204-7822; Nonclassified Establishments Margarita’s Maid Services: 923 112th St. SW No. G130, Everett WA 98204-7867; Maid and Butler Service RB Autobody: 12433 Admiralty Way No. P208,

Everett WA 98204-8058; Automobile Body-Repairing and Painting Prathers Pretzels: 9931 18th Ave. W No. 31, Everett WA 98204-8425; Pretzels (Wholesale) Proof Roof: 10115 Holly Drive No. C305, Everett WA 98204-8749; Roofing Contractors Yesi’s House Cleaning-Janitorial: 8512 Xavier Way, Everett WA 98208-2048; Janitor Service Tatyana’s Pro Cleaning: 2531 96th Place SE, Everett WA 98208-2925; Janitor Service Mesopotamia Bakery: 607 SE Everett Mall Way No. 9, Everett WA 98208-3210; Bakers-Retail Pipe Line: 10028 33rd Ave. SE, Everett WA 982084330; Pipe Line Companies Gassun: 10101 7th Ave. SE No. 431, Everett WA 98208-4751; Nonclassified Establishments Heck Electric: 11310 31st Ave. SE, Everett WA 98208-5235; Electric Contractors Jennys Custom Creations: 720 126th St. SE, Everett WA 98208-6317; Nonclassified Establishments MG Painting: 1 109th Place SE, Everett WA 982087004; Painters Vinoski Contracting: 805 112th St. SE No. J201, Everett WA 98208-8008; Contractors Therapeutic Massage & Spa: 15104 52nd Ave. SE, Everett WA 98208-8936; Massage Therapists Snail’s Pace Photography: 6225 147th Place SE, Everett WA 98208-9387; Photography Bume: 4809 126th St. SE, Everett WA 98208-9676; Nonclassified Establishments ABI Granite: 5408 S 4th Ave. No. A, Everett WA 98203-4122; Granite (Wholesale) CFC: 2531 Oakes Ave., Everett WA 98201-3030; 425-249-2286; Nonclassified Establishments Hold The Nuts Bakery: 11000 16th Ave. SE No. 1201, Everett WA 98208-4833; Bakers-Retail Mental Health Unlimited: 2722 Colby Ave. No. 603b, Everett WA 98201-3534; Mental Health Services Radar Home Improvement: 206 E Casino Road No. 2, Everett WA 98208-2609; Home Improvements

Gold Bar A Good Plumb: 16119 426th Ave. SE, Gold Bar WA 98251-9419; Nonclassified Establishments

Lake Stevens Tony’s Upholstery: 2424 S Lake Stevens Road, Lake Stevens WA 98258; Upholsterers Uber: 915 87th Ave. NE, Lake Stevens WA 982582416; Taxicabs and Transportation Service Clear Creek Home Owner’s Association: 303 91st Ave. NE No. 502 Pmb 119, Lake Stevens WA 98258-2539; Home Owners Associations Niches: 1300 92nd Ave. NE, Lake Stevens WA 98258-3457; Nonclassified Establishments Dizzy Bell Designs: 9616 Third St. SE, Lake Stevens WA 98258-3951; Nonclassified Establishments Michael Nebeker Limited: 2130 97th Drive SE, Lake Stevens WA 98258-4730; Massage Therapists Coulures Nail Salon: 8011 20th St. SE, Lake Stevens WA 98258-4783; 425-343-6507; Manicuring CBS Steel Buildings: 9623 32nd St. SE, Lake Stevens WA 98258-5779; 425-322-5194; Buildings-Metal Dan Manning Photography: 8414 2nd St. NE, Lake Stevens WA 98258-7367; Photography Ashton Taylor Staging & Design: 10501 First

See NEXT PAGE

12 THE HERALD BUSINESS JOURNAL

APRIL 2018

From previous page (Lake Stevens) Place NE, Lake Stevens WA 98258-7811; Lighting Engineers Ontrac Construction: 12410 10th St. NE, Lake Stevens WA 98258-8037; Construction Companies Comm Focus: 2510 Meadow Drive, Lake Stevens WA 98258-8120; Nonclassified Establishments Haul It All Trailers: 11822 33rd Place NE, Lake Stevens WA 98258-8431; Trucking-Heavy Hauling

Lynnwood Days Inn-Port Orchard: 4100 194th St. SW No. 390, Lynnwood WA 98036-4613; Hotels and Motels J&M Properties NW: 6911 192nd Place SW, Lynnwood WA 98036-5031; Real Estate D&X Painting: 5731 200th St. SW No. 13, Lynnwood WA 98036-6505; Painters WAT X Pro: 4715 200th St. SW No. 151, Lynnwood WA 98036-6661; Nonclassified Establishments Vaporland: 4001 198th St. SW, Lynnwood WA 98036-6731; 425-921-6112; Electronic Cigarettes Minions Estate Services: 4320 196th St. SW No. B, Lynnwood WA 98036-6754; Services Not Elsewhere Classified Pit Stop Espresso: 3830 204th St. SW, Lynnwood WA 98036-6868; Coffee Shops Affordable Garage Door Services: 3005 Alderwood Mall Pkwy, Lynnwood WA 98036-6920; 425-412-1333; Garage Doors-Repairing Rynk Chiropractic: 20413 26th Ave. W, Lynnwood WA 98036-6966; Chiropractors DC Alan’s Auto Detailing: 20633 Sixth Place W No. A, Lynnwood WA 98036-7271; Automobile Detail and Clean-Up Service Seattle Rain Construction: 21109 67th Ave. W, Lynnwood WA 98036-7307; Construction Companies Darla’s Travel Concierge-Event: 20921 44th Ave. W No. A104, Lynnwood WA 98036-7757; Concierge Service Lauren Bentson Designs: 20725 33rd Ave. W, Lynnwood WA 98036-7890; Nonclassified Establishments Kirby Krackle: 20822 31st Ave. W, Lynnwood WA 98036-8001; Nonclassified Establishments LA Familia Catering: 20515 68th Ave. W No. F101, Lynnwood WA 98036-8527; Caterers V&R Cleaning: 3708 204th St. SW No. K103, Lynnwood WA 98036-9303; Janitor Service DNA: 3516 204th St. SW, Lynnwood WA 980369327; 425-361-2195; Nonclassified Establishments Silk Family Law: 16410 62nd Place W, Lynnwood WA 98037-2701; Attorneys Rose Import & Export: 18502 43rd Place W, Lynnwood WA 98037-3761; Suppliers (Wholesale) A Bella Vita Senior Care Home: 18718 60th Ave. W, Lynnwood WA 98037-4313; Residential Care Homes Ahnna Galena Art: 18604 52nd Ave. W No. D204, Lynnwood WA 98037-4568; Art Galleries and Dealers YK Cleaning Services: 5107 176th St. SW No. F, Lynnwood WA 98037-6845; Janitor Service AKAL Plumbing: PO Box 1813, Lynnwood WA 98046-1813; Plumbing Contractors Davis Cascade Industries: 4422 Shelby Road, Lynnwood WA 98087-1837; Nonclassified Establishments Wright Business Services: 3324 153rd St. SW, Lynnwood WA 98087-2407; Business Services Not Elsewhere Classified Jayz: 718 153rd St. SW, Lynnwood WA 98087-2653; Nonclassified Establishments NK Cleaning Services: 3318 147th Place SW,

Lynnwood WA 98087-3400; Janitor Service Speakeasy Barber Shop: 3723 Serene Way, Lynnwood WA 98087-5204; Barbers DC Painting: 1217 149th St. SW, Lynnwood WA 98087-6014; Painters LBM Construction: 13925 15th Ave. W, Lynnwood WA 98087-6050; Construction Companies Music Services: 15626 Admiralty Way No. D, Lynnwood WA 98087-6224; Services Not Elsewhere Classified Drain Doctors: 16003 Admiralty Way, Lynnwood WA 98087-6228; 425-678-6100; Plumbing Contractors Whammy: 1123 Darben Place, Lynnwood WA 98087-6503; Nonclassified Establishments Jessica Marie Photography: 15517 40th Ave. W No. D203, Lynnwood WA 98087-8476; Photographers-Portrait RJ’s Custom Concrete: 1418 149th St. SW No. A, Lynnwood WA 98087-8745; Concrete Contractors Trafalgar General Trading: 15026 40th Ave. W No. 8-201, Lynnwood WA 98087-8963; Nonclassified Establishments Ainsley Law Group: 15026 40th Ave. W No. 5-103, Lynnwood WA 98087-8961; Attorneys Evan James Construction & Remodeling: PO Box 5755, Lynnwood WA 98046-5755; Construction Companies MCC Com: 6533 208th St. SW No. G109, Lynnwood WA 98036-8555; Nonclassified Establishments

Marysville Newlifeville: 9925 48th Drive NE, Marysville WA 98270-2315; Nonclassified Establishments Dot Dot Smile: 8819 55th Ave. NE, Marysville WA 98270-2701; Nonclassified Establishments First Choice Insulation Services: 6130 88th Place NE, Marysville WA 98270-2805; Insulation Contractors-Cold and Heat Momentous Memories: 1316 Beach Ave. No. A, Marysville WA 98270-3634; Nonclassified Establishments Sanpoil Espresso: 5123 64th St. NE, Marysville WA 98270-4429; Coffee Shops Earth’n Wind: 5900 64th St. NE No. 204, Marysville WA 98270-4855; Nonclassified Establishments Grizzly Welding & Fabrication: 8508 72nd Place NE, Marysville WA 98270-6647; Welding Fozzy Farm: 3607 85th St. NE, Marysville WA 98270-7263; Farms Desanctis Brothers Flooring: 7106 70th Ave. NE, Marysville WA 98270-7759; Floor Laying Refinishing and Resurfacing Pearl Market: 6103 77th Ave. NE, Marysville WA 98270-8943; Miscellaneous Retail Stores Not Elsewhere Classified Me2u Wholesale: 2920 70th Drive NE, Marysville WA 98270-9014; Wholesalers Popeyes Louisiana Kitchen: 12209 55th Ave. NE, Marysville WA 98271-6229; Restaurants RAS Marketing: 10240 42nd Ave. NE No. B, Marysville WA 98271-8387; Marketing Programs and Services Haven Care: 5107 124th Place NE, Marysville WA 98271-9045; Nonclassified Establishments

Mill Creek Sechrist Travel: 16300 Mill Creek Blvd., Mill Creek WA 98012-1737; Travel Agencies and Bureaus Blazing Gypsy: 13408 33rd Drive SE, Mill Creek WA 98012-4616; Nonclassified Establishments Cascade Gaming Rentals: 14828 31st Ave. SE, Mill Creek WA 98012-4831; Video Games-Renting and Leasing BB Project Support Services: 15818 23rd Lane

SE No. MI, Mill Creek WA 98012-4841; Services Not Elsewhere Classified Simpson Frenzy: 2903 163rd St. SE, Mill Creek WA 98012-7895; 425-489-0453; Nonclassified Establishments Renovation Services Net Work: PO Box 13846, Mill Creek WA 98082-1846; Remodeling and Repairing Building Contractors NW Vintage Supply: PO Box 15240, Mill Creek WA 98082-3240; General Merchandise-Retail

Monroe P Angel Landscaping: 479 W Columbia St., Monroe WA 98272-1340; Landscape Contractors Red 5 Coffee: 14751 N Kelsey St. No. 101, Monroe WA 98272-1457; Coffee Shops Poppy Seed Productions: 15655 Canby Drive SE, Monroe WA 98272-1649; Nonclassified Establishments Noriega Landscaping: 16106 173rd Ave. SE No. A, Monroe WA 98272-1924; Landscape Contractors Park Place Middle School Pt: 1408 W Main St., Monroe WA 98272-2024; Organizations Cascade Crust: 111 S Ferry Ave., Monroe WA 98272-2304; Nonclassified Establishments Remy’s Interpreting Services: 16599 White Mountain Road SE, Monroe WA 98272-2882; Translators and Interpreters Baked: 15584 Cedar Place SE, Monroe WA 982722889; Bakers-Retail Quality Care Landscaping: 16696 169th St. SE, Monroe WA 98272-2900; Landscape Contractors CJ Mcleod Construction: 17351 136th Place SE, Monroe WA 98272-9767; Construction Companies

Mountlake Terrace Goodlifemission.Com: 6100 219th St. SW No. 480, Mountlake Terrace WA 98043-2222; Advertising-Computer Sarahis Beauty Salon: 6307 230th St. SW, Mountlake Terrace WA 98043-2948; Beauty Salons Prince Construction: 4502 216th St. SW No. B, Mountlake Terrace WA 98043-3486; Construction Companies Tito Dances: 22802 57th Ave. W, Mountlake Terrace WA 98043-3831; Nonclassified Establishments Latin Xpress Productions: 22501 56th Ave. W, Mountlake Terrace WA 98043-3915; Nonclassified Establishments NW Beverage: 24302 45th Ave. W, Mountlake Terrace WA 98043-5807; Beverages (Wholesale) Imagine Interiors: 4718 212th St. SW No. 206, Mountlake Terrace WA 98043-5913; Interior Decorators Design and Consultants

Mukilteo Reconnecting Youth & Cast Program: 12138 Mukilteo Speedway No. M203, Mukilteo WA 982755739; Youth Organizations and Centers Scalar Theorem: 5400 Harbour Pointe Blvd.

No. C20, Mukilteo WA 98275-5141; Nonclassified Establishments Sue’s Herbs & Spices: PO Box 195, Mukilteo WA 98275-0195; Herbs

Quil Ceda Village Seven Artistry: 8825 34th Ave. NE No. L371, Quil Ceda Vlg WA 98271-8085; Artists-Commercial

Snohomish Kaylie-Kamila Salon Nail-Spa: 1800 Bickford Ave. No. 211, Snohomish WA 98290-1769; Beauty

Salons Agnes & Dora By Amanda: 18111 131st Place SE, Snohomish WA 98290-6612; Nonclassified Establishments John & Shelly’s 310 House: 13428 Shorts School Road, Snohomish WA 98290-6907; Nonclassified Establishments CMS Design: 18804 88th Place SE, Snohomish WA 98290-6912; Nonclassified Establishments Legendary Home Restorations: 4529 94th Drive SE, Snohomish WA 98290-9264; Building Restoration and Preservation Cascade Door Repair: 9205 52nd St. SE, Snohomish WA 98290-9271; Doors-Repairing Permit Network: 5508 147th Ave. SE, Snohomish WA 98290-9381; Nonclassified Establishments Evergreen Concrete & Construction: PO Box 2496, Snohomish WA 98291-2496; Concrete Contractors Ginger Curry Studio: 6830 185th St. SE, Snohomish WA 98296-5379; Nonclassified Establishments Sysdigm: 23608 155th Ave. SE, Snohomish WA 98296-5456; Nonclassified Establishments Bruder Property Management: 12521 58th Ave. SE, Snohomish WA 98296-6959; Real Estate Management Shen’s Express Delivery: 11704 59th Ave. SE, Snohomish WA 98296-6970; Delivery Service Toes In Need-Holistic Care: 9509 204th St. SE, Snohomish WA 98296-7109; Holistic Practitioners Puget Sound Plants Inc.: 9615 192nd St. SE, Snohomish WA 98296-7951; 360-563-9648; Nonclassified Establishments A Rooster In The Hen House Fabrocs: 16510 Broadway Ave., Snohomish WA 98296-8048; Nonclassified Establishments Eight Muddy Feet: 8219 207th St. SE, Snohomish WA 98296-8088; Nonclassified Establishments Pink Tree Services: 16700 61st Ave. SE, Snohomish WA 98296-8308; Tree Service PDN Northwest: 6420 159th St. SE, Snohomish WA 98296-8710; Nonclassified Establishments Mistelle: 28006 73rd Ave. NW, Stanwood WA 98292-4723; Nonclassified Establishments

Stanwood Constellation Sensation: 19701 38th Drive NW, Stanwood WA 98292-6047; Nonclassified Establishments G3 Agency NW: 9923 270th St. NW, No. 104, Stanwood WA 98292-1907; Nonclassified Establishments Home & Office Massage: 2522 256th St. NW, Stanwood WA 98292-9252; Massage Therapists Secure Dynamics: 7711 274th St. NW, Stanwood WA 98292-5927; Nonclassified Establishments Somerset Apartments: 27821 36th Ave. NW, Stanwood WA 98292-9461; Apartments Wright’s Crossing: 21331 Happy Valley Road, Stanwood WA 98292-9022; Nonclassified Establishments

Tulalip Just Us Moving: 8809 24th Ave. NW, Tulalip WA 98271-6934; Movers JD Design: 6927 22nd Drive NE, Tulalip WA 982719123; Nonclassified Establishments Wilson General Services: 1932 65th St. NE, Tulalip WA 98271-9137; Services Not Elsewhere Classified Soaring Eagle Yard Services: 3206 Steve Williams Drive, Tulalip WA 98271-9609; Lawn and Grounds Maintenance

APRIL 2018 THE HERALD BUSINESS JOURNAL 13

Bernie Garcia, Moctezuma’s World traveler Photographer Fiery foodie

Each and every one of us is an original. Shaped by unique influences that make us who we are today.

Here at Heritage Bank, we think differences can build a better bank, too. That’s why we share the best ideas from across all of our branches and local communities with one goal in mind: to serve our customers better every day. By sharing our strengths, we’re able to offer customers like Bernie Garcia—and you—more than a community bank.

But rather, a community oƒ banks.

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14 THE HERALD BUSINESS JOURNAL

APRIL 2018

EMERGING LEADERS FINALISTS Tyler Rourke Age: 38 Profession: Project engineer, Electroimpact Riding a bicycle to a store or a restaurant or just to a park does wonders for a person and a community, argues Tyler Rourke.

“For one thing, it increases the chances that we’ll bump into our neighbors, which is great because it turns out that socialization is something that is very important for human beings, and sorely lacking from our modern lives,” Rourke writes.

The project engineer for Mukilteo’s Electroimpact last year organized the Tour de EFD, a 22-mile route to visit Everett’s fire stations. The weather wasn’t great, but 65 people showed up. He’s helping to plan the

second annual event this month. He advocates for pedestrian safety improvements and wants the city to continue implementing its Bicycle Master Plan.

He serves on the city’s Transportation Advisory Committee, where he was recently elected as committee chairman.

At his work at Electroimpact, he designs, builds and delivers tooling and automation equipment for the aerospace industry. He applied four times in a single year for the job.

“Eventually, perhaps so that I would stop pestering them, the company hired me,” Rourke wrote.

In leadership positions, Rourke attempts to focus on the task at hand following some basic principles.

“I suppose that’s leading by example, but I think it’s just living a good life,” Rourke said. “What are the basic principles?

Always treat people with respect and dignity. Listen. Pay attention. Go out of your way to do the right thing. Do something positive just because you can.

“Have an idea to make a good thing happen and act on it. Fix something that’s broken. Help another person. Repeat.”

Nicole Amor Age: 29 Profession: Manager, Investor Relations and Events, Economic Alliance Snohomish County It’s a role that requires diplomacy.

Nicole Amor is Economic Alliance Snohomish County’s investor relations and events manager.

In the position, she helps hold more than 50 events a year ranging from large-room meetings to expos with hundreds of people.

She’s the one who is working with venue management, attendees and guest speakers to make sure the events go off without a hitch.

“This includes task delegation, writing out agendas and scripts and being able to tactfully manage volunteers,” Amor writes. “In my role, I have grown our event revenue and attendance year after year.”

She’s also coordinating with chambers of commerce around the county, distributing Economic Alliance’s weekly email to more than 8,000 people and developing marketing material for the group that aims to attract

and support business to the county.

Her professional work is only part of her community commitment.

She donates time to United Way of Snohomish County’s CORE Engagement Committee and Young Leaders United, which seeks to encourage young professionals to volunteer and discussing topics such as racial equity.

She’s also volunteered for five years at Bethany of the Northwest’s Taste of the Northwest Auction and has served on a planning committee for Institute of Flight events.

Professionally, she wants to make lasting impact in the county. ”My personal vision is to act in a way that fosters my daughter’s social, emotional, and academic growth while providing love, support and stability as she develops her sense of self and personality,” Amor said.

We are Proud of Our Emerging Leader Nominees John Weber & Michael Swanson

Celebrating Leaders at the Heart of Our Community

LARK KESTERKE

United Way of Snohomish County congratulates Lark Kesterke and all of the 2018 Snohomish County Emerging Leaders nominees!

Connect With Us

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www.uwsc.org

APRIL 2018 THE HERALD BUSINESS JOURNAL 15

BUSINESS BUILDERS

Great management matters more than price A JAMES MCCUSKER ECONOMICS 101

The winning strategy … recognizes that, on average, gaining a new customer costs considerably more than keeping an existing one.

s the business environment becomes more competitive, which companies will prosper and which ones will fail? When many businesses think of competition, they think of price — the one with the lowest price wins.

Price is a major factor in consumer choice, though it is not the only factor in determining the success or failure of a business. Management expert Peter Drucker, for example, once wrote that in a competitive environment the deciding factor determining winners and losers will be management. That is still true today.

Good management means adopting a broader perspective than price alone. There are several reasons for this, the most important being that when you compete on price you are most often fighting out of your weight class. For many products, especially those with name brands, the giant corporations dominate the price schedule and the rest of us cannot successfully undercut them. It is much smarter to compete in the areas in which you can win.

What that starts with is understanding your own capabilities as well as the nature of the competition you face.

The reason that price is not always the deciding strategic factor is that for most businesses in any given sector of the economy, the price options are limited. This

limitation is most visible in the retail sector, where businesses sell directly to the public, especially so when it involves name-brand products.

A strong case can be made that for businesses not large enough to compete successfully on price with big-box or huge online sellers, the differential between winners and losers will be customer service.

Forging a solid, winning customer service team, though, requires effort and energy from top management no matter how large or small the business is. And the first step is to adopt a new mindset.

To many business managers, CEOs and entrepreneurs, customer service is viewed as necessary, but a cost center. Significantly, it is also viewed as a product in the sense that it is subject to the same cost minimizing techniques. That is how customers find themselves lost in a confounding website maze of cryptic instructions or talking to a robot on an automated phone system.

The winning strategy takes a different approach. It recognizes that, on average, gaining a new customer costs considerably more than keeping an existing one. The difference between these two costs is already substantial and will almost undoubtedly grow as today’s markets morph into tomorrow’s.

The economic reality of the

acquisition cost of your customer base doesn’t mean that there is no place for computerized information systems and automation — as long as they don’t get in the way of a good customer experience.

Think, for example, of the number of customers you can claim from the big sellers by simply providing a toll-free number they can call for assistance with an order or advice on a product.

While a toll-free number is a very useful element of customer service, your website should be thoroughly and frequently tested for new-user friendliness — by non-IT individuals from outside your company.

Without this kind of testing a website can become difficult for new customers before you realize it, many of whom will drop out in frustration … and you will likely have lost them forever.

Assembling a winning customer service team requires attention to four fundamentals: (1) management’s visible commitment; (2) systematic training; (3) genuine performance measuring; (4) no unanswered phone calls, emails, or letters.

Top management’s commitment must go beyond a mission statement and the occasional pep talk to the customer service staff — or individual if you are just starting out. It means reminding the entire organization that when the customer service representative

picks up the phone, he or she is the company as far as the customer is concerned — and everyone’s job is on the line.

Customer service must be more than good intentions. It requires training in conversational skills as well as product knowledge, shipping details and IT system capabilities. Helpful monitoring and mentoring should be continuous.

Dedication to genuine performance requires real evaluation.

Management should generally downplay or ignore metrics such as call volume and duration. These provide no information on quality and can lead to obsessive emphasis on the wrong elements of customer service.

Failure to respond to telephone calls, emails or letters can be the cause of lost customers and potential customers. As one manager put it, “The unanswered phone call sends a message of its own.” It is a largely undetected silent killer of relationships. Existing and potential customers simply disappear quietly, and management will never realize what is happening.

But the bottom line will.

A winning customer service team is a key part of being a winner as a company in these turbulent times.

James McCusker is a Bothell economist, educator and consultant.

Congratulations to all of Snohomish County’s Emerging Leaders.

The potential our County offers will be realized through your leadership.

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16 THE HERALD BUSINESS JOURNAL

APRIL 2018

Looking for more of your favorite columnists?

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to Emerging Leaders of Snohomish County.

Keep up the good work.

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APRIL 2018 THE HERALD BUSINESS JOURNAL 17

PUBLIC RECORDS Bankruptcy filings The following Snohomish County businesses or individuals filed business-related bankruptcies with U.S. Bankruptcy Court for Western District of Washington from Feb. 1-28.

18-10463-MLB: Chapter 7, Jennifer Lynne Sidell; attorney for debtor: Andrew M. Gebelt; filed: Feb. 4; assets: no; type: voluntary; nature of business: other; nature of debt: business; type of debtor: individual

Snohomish County tax liens Tax liens are gathered from online public records filed with the Snohomish County Auditor’s Office.

These federal and state liens were filed between Feb. 1-28.

Federal tax liens 201802050262: Feb. 5; Schuett, Norma J., 8212 75th St. NE, Marysville 201802050263: Feb. 5; Winston, Steven W., 17915 S Spada Road, Snohomish 201802050264: Feb. 5; Bombita, Sheilah L., 19004 74th Ave. W, Lynnwood 201802050265: Feb. 5; Harris, Shelly A., 22109 93rd Place W, Edmonds 201802050266: Feb. 5; Parker, Debora L., PO Box 1524, Lynnwood 201802050267: Feb. 5; Hypse, Erika M., 13400 Dumas Road, Apt. K-5, Mill Creek 201802050268: Feb. 5; Clift, Stuart E., 5810 Fleming St., Unit 21, Everett 201802050269: Feb. 5; Cortez, Armando, 4612 Fowler Ave., Apt. 25, Everett 201802050270: Feb. 5; Jeffries, Ruben E., 5101 238th Place SW, Mountlake Terrace 201802050271: Feb. 5; Polo-Hernandez, A, 1304 Ballew Ave., Everett 201802050272: Feb. 5; Chrome General Contracting, 20902 67th Ave. NE, PMB 383, Arlington 201802050273: Feb. 5; Valley Techs Inc., 4630200th St. SW, No. L2, Lynnwood 201802050274: Feb. 5; Forever Young Adult Family Home, 3814 148th St. SW, Lynnwood 201802050275: Feb. 5; Stephens, Arthur L., 13416 Pacific Pointe Lane, Mukilteo 201802050276: Feb. 5; Garcia, Domingo, 4306 228th St. SW, Suite 8, No. 9, Mountlake Terrace 201802050277: Feb. 5; Werth, Olga L., 12364 105th Place NE, Kirkland 201802130412: Feb. 13; Swinburnson, Shannah L., 7427 21st St. NE, Lake Stevens 201802130413: Feb. 13; Lee, Hye Ju, 3307 157th Place SE, Mill Creek 201802130414: Feb. 13; Nexgenmd Health Inc., 15712 Mill Creek Blvd., Suite 6, Mill Creek 201802130415: Feb. 13; Romeos Restaurant & Pizzeria, 21110 76th Ave. W, Unit A, Edmonds 201802130416: Feb. 13; Serenity Woods, 14413 Salal Drive, Edmonds 201802130417: Feb. 13; Guglielmino, Patricia A., 31632 19th Drive NW, Stanwood 201802130418: Feb. 13; Ball, Myra J., 22230 Paradise Lake Road, Apt. B, Snohomish 201802130419: Feb. 13; Estate of Greg Anderson, 18524 52nd Ave. W, Apt. A7, Lynnwood

201802130420: Feb. 13; Anderson, Ann Marie, 18524 52nd Ave. W, Apt. A7, Lynnwood 201802130421: Feb. 13; Neto, Rosa M., 16806 42nd Drive SE, Bothell 201802130422: Feb. 13; Im, Yong Sun, 15508 Country Club Road, Apt. 24, Mill Creek 201802130423: Feb. 13; Henrichs, Timothy M., 14708 49th Drive NE, Marysville 201802130424: Feb. 13; Romero, Ezequiel Cesar, 600 Elliott Ave. W, Apt. 507, Seattle 201802130425: Feb. 13; McKee, Laura M., 20125 43rd Ave. SE, Bothell 201802130426: Feb. 13; McKee, Laura M., 20125 43rd Ave. SE, Bothell 201802130427: Feb. 13; Johnson, Randal C., 6119 81st Place NE, No. 10, Marysville 201802130428: Feb. 13; Broxson, Erin M., 12626 36th Ave. SE, Everett 201802130429: Feb. 13; Knox, Kyle D., 5200 87th Place SW, Mukilteo 201802130430: Feb. 13; Knox, Bridget M., 5200 87th Place SW, Mukilteo 201802130431: Feb. 13; Larson, Marsha R., 10720 Vernon Road, Lake Stevens 201802130432: Feb. 13; Langholt, Dawn L, 12316 51st Ave. NE, Marysville 201802130433: Feb. 13; Sheridan, Rosalline T., 9131 Evergreen Way, Everett 201802130434: Feb. 13; Cedar Stump, 19711 Smokey Point Blvd., Arlington 201802210103: Feb. 21; AGR Contracting Inc., PO Box 56, Monroe 201802210104: Feb. 21; Ruiz, Sonya R., 13321 209th Ave. SE, Monroe 201802210105: Feb. 21; Ruiz, Sonya R., 13321 209th Ave. SE, Monroe 201802210106: Feb. 21; Everett Floral & Gift, 4522 Evergreen Way, Everett 201802210107: Feb. 21; Diaz-Bernardes, J, 2520 143rd Place SW, Lynnwood 201802210108: Feb. 21; First Class Concrete Inc., 1020 First St., Apt. 306, Snohomish 201802210377: Feb. 21; Snohomish Bicycles, 1210 First St., Snohomish 201802210378: Feb. 21; Ludwig, Keith U., 322 Thompson Lane, Monroe 201802210379: Feb. 21; United Contact Lens Inc., 19111 61st Ave. NE, Unit 5, Arlington 201802210380: Feb. 21; Gleave, James S., 7404 Oxford Drive, Arlington 201802210381: Feb. 21; Gleave, James S., 7404 Oxford Drive, Arlington 201802210382: Feb. 21; Thunderdog Delivery Inc., 12522 23rd Drive SE, Everett 201802210383: Feb. 21; Psaradelis, James C., 6803 57th St. SE, Marysville 201802210384: Feb. 21; Speedway Cleaners Corp, 10100 Mukilteo Speedway, Suite 102, Mukilteo 201802210385: Feb. 21; Be Well Massage Theraphy, 11811 Mukilteo Speedway, Suite 200, Mukilteo 201802210386: Feb. 21; J&C Construction & Maintenance, 22032 14th Place W, Lynnwood 201802210387: Feb. 21; Schnell, Valarye R., 610 Front St., Apt. 305, Mukilteo 201802210388: Feb. 21; Earthscapes NW Inc., 5414 332nd St. NW, Stanwood 201802210389: Feb. 21; Delaney, Michael K., 26020 72nd Ave. NW, Stanwood

201802210390: Feb. 21; Jones, Russell, 26102 47th Drive NE, Arlington 201802210391: Feb. 21; Hact Construction Corp., 13410 Highway 99, Suite 201, Everett 201802210392: Feb. 21; Hac Maintenance, 13410 Highway 99, Everett 201802210393: Feb. 21; Time Out Sports Bar Snohomish, 921 First St., Snohomish 201802210394: Feb. 21; Leading Edge Gymnastic Academy Inc., 1500 Industry St., Suite 300, Everett 201802270589: Feb. 27; Perales, Henry P., 12712 Admiralty Way, Apt. D101, Everett 201802270590: Feb. 27; Burt, Darren, 4502 148th St. NE, Marysville 201802270591: Feb. 27; Molinaro, Lisa A., 9606 241st Place SW, Edmonds 201802270592: Feb. 27; Sherman, Tamarra, PO Box 241, Startup 201802270593: Feb. 27; Kenneth & Company, 404 E Fremont St., Monroe 201802270594: Feb. 27; Sayko, Susan L., 8227 44th Ave. W, Suite L, Mukilteo 201802270595: Feb. 27; Marimba Restaurant, 1405 Hewitt Ave., Everett 201802270596: Feb. 27; Morgan, Wayne D., 1300 Mill Creek Blvd., Apt. L202, Mill Creek

Partial release of federal tax lien 201802210317: Feb. 21; Boser, Jerry D., PO Box 70, Snohomish

Release of federal tax lien 201802050278: Feb. 5; Prendiville, Kirby E., 17114 29th Drive SE, Bothell 201802050279: Feb. 5; Prendiville, Kirby E., 17114 29th Drive SE, Bothell 201802050280: Feb. 5; Innovative Design Engineering & Analysis, 727 Second St., Suite A, Mukilteo 201802050281: Feb. 5; O’Finnigan’s Pub, 13601 Highway 99, Everett 201802050282: Feb. 5; Burt, Darren, 4502 148th St. NE, Marysville 201802050283: Feb. 5; Burt, Darren, 4502 148th St. NE, Marysville 201802050284: Feb. 5; Raleigh, Aaron M., 5503 128th Place SE, Everett 201802050285: Feb. 5; Automatic Entries Inc., 6720 210th St. SW, Suite A, Lynnwood 201802050286: Feb. 5; Bundy Carpets Inc., 615 State Ave., Marysville 201802050287: Feb. 5; Burt, Darren, 4502 148th St. NE, Marysville 201802050288: Feb. 5; Bundy Carpets Inc., 616 State Ave., Marysville 201802050289: Feb. 5; Elliott Bay Electric, 6604 224th St. SW, Mountlake Terrace 201802050290: Feb. 5; Prendville, Kirby, 17114 29th Drive SE, Bothell 201802050291: Feb. 5; Prendville, Kirby, 17114 29th Drive SE, Bothell 201802050292: Feb. 5; Prendville, Kirby, 17114 29th Drive SE, Bothell 201802050293: Feb. 5; Dragonfly Cycle Concepts, 18910 Highway 99, Lynnwood 201802050294: Feb. 5; Engstrom, William T., 12322 26th Place W, Everett

201802130435: Feb. 13; Parker, Debora L., PO Box 1524, Lynnwood 201802130436: Feb. 13; Brockway, Brenda, 11014 19th Ave. SE, Apt. 8, No. 115, Everett 201802130437: Feb. 13; Vehrs, Lara L., 11128 Algonquin Road, Woodway 201802130438: Feb. 13; Vehrs, Lara L., 11128 Algonquin Road, Woodway 201802130439: Feb. 13; Howard, Susan A., 18578 Rainier View Road SE, Monroe 201802130440: Feb. 13; Lee, Lorrie H., 20005 Ninth Ave. W, Lynnwood 201802130441: Feb. 13; Prevo, Tammy M., 8121 139th Ave. SE, Snohomish 201802130442: Feb. 13; Bear Creek Metal Technology, 5106 156th Street SE, Building B, Bothell 201802130443: Feb. 13; Kolash, Paul, 9216 Woods Creek Road, Monroe 201802130444: Feb. 13; Kolash, Paul, 9216 Woods Creek Road, Monroe 201802130445: Feb. 13; Goings, Stephanie, 3607 W Mukilteo Blvd., Everett 201802130446: Feb. 13; Goings, Stephanie, 3607 W Mukilteo Blvd., Everett 201802130447: Feb. 13; Butler, Jeffrey D., 5130 99th St. SW, Mukilteo 201802130448: Feb. 13; Howard, Susan A., 18578 Rainier View Road SE, Monroe 201802130449: Feb. 13; Zapara, Traci K., 19505 43rd Ave. SE, Bothell 201802130450: Feb. 13; Kolash, Paul, 9216 Woods Creek Road, Monroe 201802130451: Feb. 13; Chin, Michael S., 16527 33rd Ave. W, Lynnwood 201802130452: Feb. 13; Langhans, Donald M., 916 Elm St., Sultan 201802130453: Feb. 13; Guaymas Lynnwood Dox Inc., 3805 196th St. SW, Lynnwood 201802130454: Feb. 13; Villegas, Julissa, 12028 Clearview Drive, Edmonds 201802130455: Feb. 13; Krouse, Kymberly A., 7814 85th St. NE, Marysville 201802130456: Feb. 13; Goings, Stephanie, 3607 W Mukilteo Blvd., Everett 201802130457: Feb. 13; Sherman, Donnie S., 162 Charles St., Monroe 201802130458: Feb. 13; Parker, Debora L., 17512 71st Ave. W, Edmonds 201802130459: Feb. 13; Adams, Marcus, PO Box 4316, Everett 201802130460: Feb. 13; Parker, Debora L., 17512 71st Ave. W, Edmonds 201802130461: Feb. 13; Forsyth, Rebecca R., 2915 91st St. SE, Everett 201802130462: Feb. 13; Kolash, Paul J., 9216 Woods Creek Road, Monroe 201802130463: Feb. 13; Hunter, Shannon C., 7705 46th Place W, Mukilteo 201802130464: Feb. 13; Affordable Environmental Services, PO Box 40, Mountlake Terrace 201802130465: Feb. 13; Garrison, Monica L., 16629 41st Ave. SE, Bothell 201802130466: Feb. 13; Brockway, Brenda, 11014 19th Ave. SE, Suite 8-115, Everett 201802130467: Feb. 13; Johnson, Mark G., 23301 Lakeview Drive, Apt. A-104, Mountlake Terrace 201802130468: Feb. 13; Brockway, Brenda, 16312 80th Ave. NW, Stanwood

18 THE HERALD BUSINESS JOURNAL

APRIL 2018

SNOHOMISH COUNTY ECONOMIC DATA Pending sales, residential real estate

Closed sales, residential real estate

Unemployment rate, percent

Continued unemployment claims

Aerospace employment

Construction employment

Professional services employment

Local sales tax distributions, Snohomish County and incorporated cities

Consumer price index, King and Snohomish counties

247.854

10/14

1,327

1,113

4.8

N/A

41,400

18,300

24,200

$3,663,750

11/14

1,027

885

4.8

6,093

41,800

18,000

24,100

$3,852,205

12/14

956

920

4.5

N/A

42,000

17,700

24,100

$3,582,032

1/15

1,237

686

N/A

N/A

N/A

N/A

N/A

$3,280,200

2/15

1,406

740

5.3

6,663

43,000

17,200

23,700

$4,146,999

3/15

1,938

1,075

4.5

6,762

42,800

17,500

24,000

$2,981,599

4/15

1,747

1,272

3.6

6,273

42,800

18,100

24,100

$3,041,795

5/15

1,777

1,315

4.0

5,923

42,800

18,600

24,000

$3,654,693

6/15

1,799

1,374

4.3

5,607

42,700

19,200

24,400

$3,445,201

7/15

1,764

1,411

4.3

5,323

44,100

20,700

25,000

$3,590,957

8/15

1,634

1,442

3.9

5,367

43,600

21,200

25,300

$11,743,713

9/15

1,501

1,290

4.1

5,089

43,600

21,200

25,200

$11,603,019

10/15

1,503

1,178

4.5

5,109

43,400

20,400

25,100

$10,854,566

11/15

1,307

973

5.0

5,748

43,500

20,100

24,900

$11,503,562

12/15

1,067

1,189

5.0

6,193

43,600

19,800

25,300

$10,765,437

1/16

1,249

811

5.7

7,085

43,600

19,300

24,500

$10,477,405

2/16

1,475

848

5.3

6,388

43,500

19,600

24,500

$13,559,687

3/16

1,825

1,156

5.2

6,084

43,100

20,000

24,800

$9,496,443

4/16

1,836

1,213

4.4

5,957

43,300

19,800

25,600

$9,617,406

5/16

1,979

1,386

4.8

5,770

43,300

20,300

25,800

$11,697,044

6/16

1,862

1,493

4.7

5,396

43,800

21,000

26,400

$10,816,389

7/16

1,795

1,515

4.8

5,489

44,000

21,700

26,400

$11,102,633

8/16

1.873

1,538

4.4

5,502

43,900

22,100

26,500

$12,493,656

9/16

1,601

1,431

4.3

5,377

43,500

22,200

26,500

$12,193,233

10/16

1,561

1,364

4.0

5,502

42,100

22,800

26,700

$12,195,581

11/16

1,314

1,270

4.2

5,774

42,100

22,500

26,600

$12,515,314

12/16

1,104

1,145

3.9

6,187

42,100

22,300

26,600

$11,120,365

1/17

1,238

938

4.2

8,226

41,800

21,200

26,500

$11,114,968

2/17

1,296

904

3.7

6,551

41,200

21,500

26,200

$14,139,163

3/17

1,614

1,167

3.5

6,245

41,300

21,700

27,600

$10,378,749

4/17

1,527

1,116

3.1

6,247

40,400

22,000

28,000

$10,024,215

5/17

1,948

1,394

3.5

5,661

39,900

22,300

28,000

$12,095,386

6/17

1,957

1,558

4.1

5,445

39,200

22,900

28,400

$10,987,362

7/17

1,856

1,556

4.0

5,569

38,500

23,600

27,600

$11,646,311

8/17

1,885

1,648

4.3

5,224

37,800

23,900

27,700

$13,219,857

9/17

1,625

1,466

4.3

5,107

38,000

23,700

27,900

$12,568,212

10/17

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

11/17

1,332

1,237

4.3

5.297

37,500

22,800

28,100

$13,397,768

12/17

1,009

1,147

4.0

5,689

37,500

22,500

28,100

$11,965,698

01/18

1,194

836

N/A

N/A

N/A

N/A

N/A

$15,129,481

245.05 245.496 247.611 251.622 251.617 250.831 250.385 250.942 253.815 256.098 256.907 256.941 256.821 259.503 261.560 263.756 263.333 N/A 265.850

APRIL 2018 THE HERALD BUSINESS JOURNAL 19

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APRIL 2018

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Hate incidents and the opioid crisis are two of the most daunting issues facing Snohomish County and the U.S. today.

Alessandra Durham has had a hand in addressing both.

The senior analyst with the Snohomish County Executive’s Office has helped to put together efforts on equity and inclusion and separately treat the drug epidemic much like an outbreak of an infectious disease. She undertook both at the behest of her boss, Dave Somers.

For the first, Durham worked both in county government and in the community to connect with diverse leaders. Because of this work, the county co-sponsored a “Rally Against Hate” last summer as well as roundtables with Latino community and interfaith leaders.

More events this year include a Coffee, Cake and Islam session prior to Ramadan and Snohomo Pride at Willis Tucker Park this summer.

“We still have a distance to travel to achieve a more inclusive and equitable county, but we have started the process to adapt as a county to our changing demographics and needs,” Durham writes.

She worked on creating a coalition that brings together public health, law enforcement and emergency management officials to confront the ongoing addiction crisis.

“It was important that we find a way to lead across the region without giving our local partners reason to doubt our intentions or assume we were working to take resources away from anyone’s efforts,” Durham wrote.

Outside of that work, Durham also has volunteered for or supported a wide variety of organizations including Habitat for Humanity, United Way, Dawson Place and in various roles at her church, St. Thomas More Parish in Lynnwood.

“These organizations have something in common: they serve those in our community who are sometimes pushed to the margins and need space to grow and celebrate their lives,” Durham writes.

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EMERGING LEADERS FINALISTS Age: 36 Profession: Executive director, Girls on the Run of Snohomish County Girls on the Run of Snohomish County has made impressive strides in a short time. The nonprofit uses running and an experiencebased curriculum to empower girls and grow their self confidence.

Three years ago, the program began in the county with 165 girls. Last year, 334 girls went through the program. This year, 450 to 500 girls are expected from eight school districts.

Megan Wolfe has overseen all of it. She’s the executive director, who brought the

national nonprofit to the county.

“I pour my energy into building a strong, sustainable organization that does great work for both young girls and the many adults associated with our program,” Wolfe said.

Wolfe is also one of two returning Emerging Leader candidates who made the Top 12 list last year. She felt her nomination was premature, because her organization was still in the start up phase. To be labeled a ‘leader’ felt forced. She was still unsure of herself.

In the past year, she has seen growth in herself and her self confidence. She’s also had the opportunity to join Leadership Snohomish County’s Signature Class.

Through it, she discovered so many causes she cares deeply about, such as voting rights, community planning, economic development and public safety.

She’s using her confidence and new found skills to to build on Girls on the Run of Snohomish County, which has three paid employees and a budget for this fiscal year of $163,000.

Wolfe said she feeds off every girl who participates in the program, every volunteer who gives their time and every parent who sees their child’s confidence grow.

“In working to empower girls, I have empowered myself to boldly pursue my dreams and am activating my limitless potential every day,” Wolfe said.

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22 THE HERALD BUSINESS JOURNAL

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2018 Annual Meeting &

Awards Celebration

Presented by Port of Everett

Upcoming Events

Snohomish County: The Place to Be

Visit EconomicAllianceSC.org/events

Economic Alliance gears up for Annual Meeting

Business After Hours April 5 // 5:00 - 7:00 pm The Speaker Series Presented by Wells Fargo April 10 // 8:00 - 9:30 am State of the Station April 12 // 12:00 - 1:30 pm Annual Meeting & Awards Celebration Presented by Port of Everett May 17 // 11:30 am - 1:30 pm

Visit SnohomishSTEM.org for Snohomish County Spring STEM Events STEM activities teach problem-solving skills, instills creativity, and give students the edge they need to flourish in growing career fields.

ADVOCATE • DEVELOP • CONNECT (P) 425.743.4567 • info@economicalliancesc.org 808 134th St SW, Suite 101 • Everett, WA 98204 economicalliancesc.org

Economic Alliance Snohomish County’s (EASC) Annual Meeting and Awards Celebration Presented by Port of Everett is on Thursday, May 17th at the Tulalip Resort Casino. President and CEO, Patrick Pierce will highlight EASC projects and the plan for the next five years, outline opportunities, and why Snohomish County is the place to be.

“The Port of Everett is implementing a capital program that makes Snohomish County the place to be for family-wage jobs, recreation and livability,” Port of Everett Acting CEO Lisa Lefeber said.

In partnership with the Herald Business Journal, EASC will present the Henry M. Jackson and John M. Fluke Awards to two deserving individuals that have exemplified service to the community, commitment to the business interests of the region, and entrepreneurial spirit.

“As a proud EASC partner, and strong voice that represents the needs and interests of our County, we always enjoy the opportunity to attend the Annual Meeting. This event provides all members, civic leaders and business owners a chance to celebrate and recognize exceptional leadership in Snohomish County and it allows us to reflect on the key progress that we’re making to advance the economic vitally of our region,” said Josh O’Connor, Publisher, The Daily Herald.

- MAY 17 -

Last year EASC created the Elson S. Floyd Award in honor of the late Washington State University President who was instrumental in the creation of WSU Everett and the WSU College of Medicine that shares his namesake. The award recognizes a visionary leader who created lasting opportunities that improve our quality of life and positively impact the trajectory of the regional economy.

Last year, our award winners were Pat McClain for the Henry M. Jackson Award; Tina Kuna from Dream Dinners for the John M. Fluke, Sr. Award; and former Mayor Ray Stephanson. We look forward to presenting our awards to deserving individuals this May. “In this time of unprecedented prosperity and uncertainty, our Annual Meeting represents a unique opportunity for our private and public partners to celebrate successes, identify new challenges and opportunities, and recognize those leaders that continue to make our county the best place to operate a business and raise a family,” says Pierce.

Tickets can be purchased at $55 for EASC investors and $65 for non-investors.

To register please visit our website at: economicalliancesc.org/events/annual-meeting/

Congratulations to all the Nominees and Winner Economic Alliance Snohomish County is honored to play a part in honoring the emerging leaders in our county. These professionals are helping to shape our communities economic development and future prosperity.

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EMERGING LEADERS FINALISTS Tony Thammavongsa Age: 28 Profession: Quality assurance lead, Campbell’s Stockpot Things could have turned out differently for Tony Thammavongsa.

He grew up in troubled areas on Casino Road in south Everett, low-income housing in north Everett and the South Side of Chicago. But he said he was determined, confident and ambitious.

“I believe I would not have developed these characteristics today if it wasn’t for my family’s support,” Thammavongsa wrote.

“It really helped me with adversity growing up and to become the person I am today — loving father, soon-to-be husband, brother, uncle, mentor, friend and colleague.”

He’s a quality assurance lead at Campbell’s Stockpot, a leadership role that he’s used to help develop a cross-functional team for the soup-maker in Everett. The effort has helped improve morale at Campbell’s Stockpot while also reducing overtime, Thammavongsa said.

He also graduated at the top of his class at the Leadership Academy held by Campbell’s Soup Co. in 2015.

Thammavongsa has also been active in helping the community both through his

workplace and in his old neighborhood.

He’s organized the annual clothes and coin drive at Campbell’s Stockpot for Lynnwood nonprofit Clothes for Kids. He’s volunteers with Boys & Girls Club’s Passport to Manhood Program, mentoring at-risk boys in grades 6 to 8 in Snohomish County.

And he was one of the speakers at Leadership Day for Leadership of Snohomish County last year.

He’s accomplished much in the past couple of years. Still, he’s happily surprised that he’s been nominated for the Emerging Leader award.

“It’s amazing and I’m forever grateful for the opportunity,” Thammavongsa writes.

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APRIL 2018 THE HERALD BUSINESS JOURNAL 25

ANTS!

Congratulations to the Snohomish County Emerging Leaders Nominees and Finalists

It starts with one or two.

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Why EvCC?

“THE ENGINEERING/STEM FACULTY ARE INCREDIBLY SUPPORTIVE.” Boeing engineer Tinneal Abdulaziz got her start in Everett Community College’s engineering program.

At EvCC, she worked on a firefighting robot, built a Stirling engine out of a paint can and found knowledgeable, supportive instructors. She also learned analytical and logistical skills she uses daily in her work.

Tinneal Abdulaziz, EvCC Class of 2015 WSU-Everett Class of 2017

WATCH TINNEAL’S STORY EverettCC.edu/StudentSpotlight Everett Community College does not discriminate based on, but not limited to, race, color, national origin, citizenship, ethnicity, language, culture, age, sex, gender identity or expression, sexual orientation, pregnancy or parental status, marital status, actual or perceived disability, use of service animal, economic status, military or veteran status, spirituality or religion, or genetic information.

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From your neighborhood

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EMERGING LEADERS FINALISTS Age: 35 Profession: Historical education coordinator, Tulalip Tribes

Marjorie James counts resiliency among the traits that define her as a person.

It’s part of her identity. And it’s part of how she’s overcome disappointment.

“My existence is proof of my ancestors’ resilience and another chapter of our narrative as indigenous people thriving in a dominant culture that is not ours,” James wrote. “The moments I relied on my resiliency the most were all of loss including the

loss of a dream.”

The historical education coordinator for the Tulalip Tribes points to her pursuit of a law degree from Harvard University.

She graduated from the University of Washington and worked at two law firms that were supportive of an “entry-level idealist.”

She was accepted into several law schools including Harvard’s. She was drawn to the Ivy League.

“Unfortunately, what I found in my choice were two parties, myself and Harvard Law School, who were ill equipped to support or understand each other,” James wrote. “My experience presented adversities I had not anticipated and culture shock that shook me to the core of my identity.”

She said she left without obtaining her

law degree. Instead, she did make her way back to the Tulalip Tribes where she’s an enrolled member and where she now works.

At her job, James has helped create partnerships between the tribes and five school districts to provide curriculum to meet state requirements while also delivering the history of the Tulalip Tribes on a region-wide level.

She still intends to get her degree from Harvard. In the meantime, she’s happy working at an organization that has helped so many people in the community, county and state as the Tulalip Tribes.

“The privilege to make my passion my profession while working for my tribal government is one I am grateful to take full advantage of,” James wrote.

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EVERETT OFFICE FURNITURE carries a large selection of quality NEW and pre-owned office furniture. With a LARGE SHOWROOM, from the simplest task chair to a complete office solution, with design & installation, E.O.F. can solve your facility needs.

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APRIL 2018 THE HERALD BUSINESS JOURNAL 27

APRIL 2018

PORTREPORT Creating Economic Opportunities

CALENDAR • • • • • • •

Thru April - Whale Watching Tours April 3/10 - Port Commission Meetings April 8 - Everett Half Marathon April 14 - Milltown Sailing Swap Meet April 19 - Waterfront Place Open House April 21 - Sound Rowers Jetty Race April 28 - Race to Unravel

You’re Invited!

WATERFRONT PLACE COMMUNITY OPEN HOUSE APRIL 19, 2018 | 5 - 7 P.M. PORT OF EVERETT BLUE HERON ROOM 1205 CRAFTSMAN WAY, EVERETT, WA 98201

EXECUTIVE

Join us at the annual Waterfront Place Open House to explore the latest happenings with the Port of Everett’s mixed-use development. Chat with Fisherman’s Harbor hotel and housing developers, check out recent construction milestones including roadways, utilities and the Pacific Rim Plaza and splash fountain, hear about what’s next and much more!

The Port is partnering with Historic Everett to add a fun 'then & now' twist to its land and sea tours. Details @ portofeverett.com/historytours

SEAPORT

In February, the Port transported 185 containers full of soybeans to New Guinea.

MARINA

Everett Sail & Power Squadron is offering FREE Vessel Safety Checks the second Saturday each month thru August. Sign up at the Marina Office.

REAL ESTATE

On March 14, Northwest Aerospace Technologies opened at Riverside Business Park.

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Port of Everett Awards South Terminal Modernization Project to Support 777X and Other Seaport Customers Largest Marine Construction Project on the West Coast today On February 23, the Port Commission awarded nearly $25 million in construction contracts, kicking off the second phase of the Port’s South Terminal Modernization project – the largest capital project in Port history, and the largest marine construction project on the West Coast today.

Project awards include a $24.5 million contract with Advanced American Construction to complete the South Terminal Wharf Strengthening and Electrical Upgrades (Phase II), and a $192K contract with Emmert International for relocation of the South Terminal Cargo Transit Shed.

Construction begins this month and is expected to last thru December 2019. Further, with the help of the Port’s 2-percent for public access policy, the project is generating $586,000 to the city of Everett to improve public access along the waterfront.

“I find it fitting that as we celebrate the Port of Everett’s centennial year in 2018, we continue to be forward thinking, preparing the Port’s infrastructure to carry us into our next 100 years,” said Glen Bachman, Port of Everett Commission President. “Completing critical infrastructure upgrades like this will better position the Port and its facilities to handle the larger vessels now calling Everett and accommodate the next generation of over-dimensional cargo on the horizon, including aerospace parts for the new 777X which began arriving in the Port in March.”

The South Terminal facility is a key piece of the Port’s overall Seaport Modernization efforts. It’s the largest of the Port’s docks by land footprint; however, the dock was originally built in the 1970s for log operations, and in its current state, can only accommodate 500 pounds per square foot (psf). Modern cargo operations require a minimum of 1,000 psf. The $36 million South Terminal Modernization Project (Phase II) strengthens the remaining 560-feet of the 700-foot South Terminal dock structure (140-feet was strengthened as part of Phase I in 2015), and makes electrical upgrades at the wharf.

Port of Everett Welcomes First 777X Parts On March 6, the Port welcomed the first oversized containers carrying parts for the new 777X. Instead of offloading at Pacific Terminal, the Port's primary container facility, the 777X parts were offloaded at Pier 1 using a mobile harbor crane rated to handle the heavier, larger containers now arriving in Everett. Modernizing South Terminal will allow the Port to better accommodate this next generation of cargo.

Upon completion, the dock will be strong enough to accommodate two, 100-foot gauge rail-mounted container cranes and provide vaults for ships to plug into shorepower while at the dock. In 2017, the Port completed two rail upgrade projects totaling more than $8 million.

“The Port is a major economic driver for Everett and the entire west coast and a vital partner in supporting and growing our aerospace and advanced manufacturing network,” said Mayor Cassie Franklin. “I applaud their forward-thinking approach to ensure that our region is ready to fully support the next era of aerospace, while bringing more jobs and opportunities to Everett."

The Seaport Modernization was supported by dozens of businesses, educational institutions and public agencies in our region. It was also the recipient of nearly $15 million in federal loans from the TIGER, FAST Lane and Congestion Mitigation Air Quality (CMAQ) programs.

WWW.PORTOFEVERETT.COM |

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