JOB OPENNING: Visitor Information Center and Mountain View Art Gallery Manager The Visitor Information Center and Art Gallery Manager is responsible for the day to day operations of the Visitor Information Center and Art Gallery. The work will include providing tourists related information to tourist, supervising staff, preparing publicity materials and displays, assisting with Downtown Events, answering queries from the public, administering center services including the art gallery and selling any product available for purchase at the Visitor Center. The Visitor Information Center Manager manages the Center, which includes business management, staff supervision and development, office systems management and the provision of services. The Manager checks and regularly reports to the Downtown Foundation Board on the status of the tourism marketing budget and on tourism awareness, as wells as new initiatives on behalf of the employers, media, community and interest groups. They may also contribute to the planning, development and implementation of tourism marketing strategies and encourage community. Roles and Responsibilities: • Oversee center services and art gallery. • Answer questions from tourists, visitors, local residents and other tourism industry colleagues, in person, over the phone, via email or online. • Make suggestions on local recreational opportunities, local attractions, tourist destinations, restaurants, shopping and accommodation. • Provide literature and information on local places of interest. • Maintain literature and brochure stocks. • Sell souvenirs, art and other merchandise. Personal Requirements: • Enjoy working with people • Excellent interpersonal, communication and customer service skills • Excellent organizational skills • Comfortable working with computers
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Undertake general clerical and office duties. Coordinate volunteer or part-time staff. Put together statistics concerning the number and nature of enquiries. Be responsible for overall presentation of the information center. Assist the City and Downtown Foundation in hosting events. Prepare marketing material for events and Downtown Foundation. Respond to day-to-day tourism enquiries.
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Good geographical and local knowledge. Marketing experience Resourcefulness Confident leader
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Work Schedule and Rate The Visitor Information Center and Art Gallery Manager average weekly work schedule is Wednesdays, Thursdays and Fridays from 11AM to 6PM. Some adjustments will be necessary for special events, certain weekends or holidays. The hourly rate is $18 dollars per hour. Submit your cover letter and resume to Gina Estep at gestep@northbendwa. gov no later than Monday June 9, 2014 at 5pm. Please title the subject line of the email “Visitor Information Center and Art Gallery Manager”. Location of Center The Visitor Information Center and Mountain View Art Gallery render. The facility will be located on the corner of Bendigo Blvd and Park Street.