OUR COMPANY
MESSAGE FROM THE PRESIDENT
ENVIRONMENTAL
YEAR OVER YEAR
METRICS
SOCIAL
EMPLOYEE WELLBEING
COMPANY OVERVIEW
PROJECT SPOTLIGHTS
EDUCATION + TRAINING
GIVING BACK
MISSION STATEMENT +
ORGANIZATIONAL CHART
PROPERTY SPOTLIGHTS
PM JOURNEYS
PM Hotel Group is pleased to publish our fifth annual corporate sustainability report which highlights our 2022 environmental and social programs. PM Hotel Group has an over decade-long commitment to sustainability centered around Respect –for one another, our guests, communities, and the planet. Understanding the environmental and social impacts of our business has helped us to expand our sustainability, facility, and people + culture teams to provide forward thinking solutions to address climate change, employee health + wellbeing, and fast changing industry and sustainability standards.
The environmental impact of our properties is top of mind at PM Hotel Group. Efforts to reduce greenhouse gas emissions, energy, water consumption and waste across the portfolio continues to be the key strategy to combat climate change. With the passing of the Inflation Reduction Act (IRA) in 2022, new opportunities to expand our portfolio’s existing solar and EV charging stations are actively being explored. Additionally, green financing is providing our owners with alternate pathways to increase their hotel’s performance with new technologies that provide utility savings and increased operational efficiency. In 2022 PM Hotel Group hired a dedicated Corporate Director of Sustainability + Energy to continue to develop our company’s environmental sustainability strategy and act as direct point of contact for internal and external stakeholders for these efforts.
We continue to see the effects of the COVID-19 pandemic throughout the hospitality industry, and we remain focused on the health, safety, and the well-being of our guests and associates. PM Hotel Group’s People + Culture team has been focused on creating a workplace environment that engages and retains team members and new talent while delivering service levels that meet the post-COVID expectations of today’s traveler. Whether at our Support Center or on property, PM Hotel Group continues to expand our employee benefits suite and increase lines of communication to all associates. We continue to grow our philanthropic partnerships with organizations such as “One Tree Planted”, “Clean the World”, and “Feed The Fridge”, and support our property teams working with local organizations in their communities.
We are proud to share the results of our 2022 sustainability initiatives and reporting the continued growth of our sustainability program. As always, we thank our associates and owners for their dedication to hospitality and continued collaboration and commitment to sustainability.
Sincerely,
Joseph BojanowskiAt PM Hotel Group we are passionate about fostering an environment that allows our associates to thrive. In creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed we encourage our associates to express themselves and their unique talents. We celebrate diversity and are passionate about equity and inclusion.
A top-15 hotel management company, PM Hotel Group has over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this peoplefirst mindset is at the heart of our corporate DNA.
DEVELOPMENT + TRANSITIONS
Sustainable Design +
Construction
Green Building Certification
Coordination
PEOPLE + CULTURE
Comprehensive Benefits
Associate
Development Resources
Health + Safety
Training
HOTEL
OPERATIONS
Utility Supply Management
Energy, Water, and Waste Reduction
Strategy
Consumption Data
Tracking
INFORMATION +
TECHNOLOGY
Smart Rooms
EV Chargers
Solar Power
Building Automation Systems
BRAND PARTNERSHIPS
Brand
Sustainability Standards
Sustainability
Dashboards
Preferred Vendors
IN OUR PORTFOLIO
ACROSS THE COUNTRY
MAKE UP THE PM FAMILY
Sustainability is a vital principle across our portfolio operations and workplace management strategy. PM Hotel Group invests in human and environmental capital resources to continue our decadelong commitment to sustainability centered around RESPECT –for one another, our guests, communities, and the planet. Together we work to reduce our portfolio’s environmental impact and amplify our associate’s wellbeing.
PM Hotel Group’s Sustainability Committee is headed by our Corporate Director of Sustainability + Energy and comprises of our executive team members and key decision makers. Committee meetings are held monthly to communicate portfolio wide sustainability initiatives and provide immediate actionable next steps and workflow efficiency surrounding sustainability programming.
We measure sustainability success through tracking year-over-year changes across several environmental and social metrics. We strive to reduce our operational carbon footprint through energy, water, and waste management strategies while fostering an equitable and diverse work environment for all PM Hotel Group associates. Other areas of sustainability program success include increasing our portfolio’s green power footprint, green building certification coverage, and partnerships with non-profit organizations and local charities.
Equally important to measuring sustainability success is educating our teams and owners on how sustainability can create long-term value gain at properties and for the surrounding communities. At PM Hotel Group we define a successful sustainability program as one that is transparent and highlights all the associates who come together to put it in motion.
PM Hotel Group is present to the reality of climate change through the direct and indirect impact that hotel operations have on the environment. We monitor and track our portfolio’s energy, water, and waste consumption in environmental reporting platforms to regularly analyze cost and consumption trends. As we continue to recover from the COVID-19 pandemic we are regaining our ability to collect and report on portfolio waste data. Our portfolio consumption reduction strategy is accomplished through the implementation of efficient technologies and operational procedures that reduce utility consumption and dependency. Additionally, we pursue opportunities to expand our on-property renewable power generation and renewable energy procurement strategy. Supporting our local communities both ecologically and economically is an integral part of our holistic sustainability strategy. To achieve this we are working to source ingredients, talent, and products from local vendors and organizations in our hotels across the country.
Like-for-likeenergyuseintensity(EUI)increased3.7%between CY2021andCY2022,however,itremains10.4%lowerthan CY2019.CY2020remainsananomalyduetotheCOVID-19 Pandemicbutstillpresentsvaluableinformationastohowour propertiesoperatewithlowlevelsofoccupancy.
Like-for-likeenergyuseintensity(EUI)increased30.1% betweenCY2021andCY2022andhasreturnedto CY2019levels. Givenatremendousyearofgrowthat PMHotelGroupour overallconsumptionincreased 53%whilewewereoperationallymeetingthesame intensitylevelsas2019onpersquarefootbasis.
Our hotels are getting smarter, and PM Hotel Group is working with property teams and their owners to explore bespoke solutions to reduce their impact on climate change. We develop and implement practices that prioritize environmental impact while remaining focused on project investment returns and guest experience. We install technologies that increase energy and water efficiency and provide smart controls to help our building engineering staff better manage their equipment.
There is a wide range of innovative technologies installed throughout the PM Hotel Group portfolio. Our hotels are using occupancy sensing smart room energy management technologies that control lighting, heating, ventilation, and air conditioning. We are commissioning and installing building automation systems that operate major mechanical equipment to provide hotel engineers with advanced controls, scheduling, and set back capabilities. We design and retrofit our water systems to meet high efficiency standards and on-site laundry services are utilizing high efficiency ozone laundry systems.
We are constantly exploring new and emerging technologies to keep our properties on the cutting edge.
WASHINGTON MARRIOTT CAPITOL HILL
WESTIN BALTIMORE
WASHINGTON AIRPORT | BWI
At PM Hotel Group, we believe that doing good for people and the planet is also good for the bottom line. We’re dedicated to being the change we want to see in the world. We are deeply committed to our communities, and to creating positive change where we live, work, and play.
Clean the World collects and recycles discarded soap and plastic amenity bottles from participating PM Hotel Group partners. The program then distributes these and other donated hygiene products to impoverished people, helping to prevent millions of hygiene-related illnesses and deaths every year.
properties have a bulk amenity program
Bulk amenities replace single use bath products with refillable full-size bottles. These amenity programs eliminate thousands of plastic containers from ending up in landfills each year. The units more efficiently distribute product to provide guests with what they need and no residual waste.
1.3
On site EV-charging stations offer guests driving electric vehicles convenience and peace of mind that they will be able to plug-in while staying at one ofeight (8)hotels within the PM Hotel Groupportfolio that offers this service. EV charging stations help promote the reduction in internal combustion engine cars on the road, ultimately reducing green house gas emissions produced by vehicle travel.
PHOTO: HOME2 SUITES SILVR SPRING
EMBASSY SUITES NEWARK WILMINGTON SOUTH
HOMEWOOD SUITES NEWARK WILMINGTON SOUTH
HILTON MEADOWLANDS
RENAISSANCE BALTIMORE HARBORPLACE HOTEL
HOMEWOOD SUITES OAKLAND WATERFRONT
HOME2 SUITES SILVER SPRING
ALOFT PORTLAND AIRPORT AT CASCADE STATION AIRLIE
GENERATED ON-SITE SOLAR POWER
1.55 MILLION
1.5 MILLION
PURCHASED RENEWABLE ENERGY CREDITS (RECs)
18.1 MILLION
17 MILLION
ON-SITE GENERATED + PURCHASED RECS COVERED of 2022 Portfolio
Electricity Consumption
20% EQUALS GREENHOUSE GAS EMISSIONS FROM
1,831 passenger vehicles driven/year
1,071 HOMES’ electricity use for one year
PM Hotel Group is leveraging on-site solar power generation to combat climate change and provide owners with alternative ways to reduce utility dependency and operational costs. Thereare four(4)active on-sitesolar projectswithin the PM Hotel Groupportfolio, and we continue to find new opportunities for solar integration and support owners as they take on these projects. On-site solar arrays can be found at Hilton Baltimore/BWI Airport, Home2 Suites by Hilton Silver Spring, Hilton Meadowlands, and Westminster Hotel.
Compared to a standard hotel of its size, the 100-room ground-up development Home2 Suites by Hilton Silver Spring offers a water savings of 42 percent and energy savings of 35 percent. As with other LEED Platinum hotels, the Home2 Suites by Hilton Silver Spring also generates some of its own energy. A 60-kilowatt rooftop photovoltaic array provides 9 percent of the hotel’s electricity needs. Also making the hotel energy efficient is LED lighting throughout the property, a guest room energy management system, a centralized variable refrigerant flow HVAC system, a lighting control system for back-of-house lighting, and robust air sealing. Insulated sheathing was used the building’s shelland sound absorbing mineral wool insulation was used in wall cavities. On the side of the hotel closest to traffic the windows were laminated providing additional sound attenuation.
Washington Marriott Capitol Hill, the newest addition to the PM Hotel Group portfolio,is a ground up development project that has a high touch focus on sustainable design and accessibility. The full-service hotel features efficient technologies including 100% LED lighting, high efficiency HVAC systems, and a full building management system. Guest rooms are equipped with smart thermostats and high efficiency water technologies serving the bathrooms.
The location boasts a walk score of 91 out of 100 and is located in NoMa, the DC development hot spot, currently experiencing a neighborhood renaissance. Local neighborhood highlights include walking distance to the U.S. Capitol, Union Station, and the Union Market. The 235-room hotel is part of the newly developed NoMaCenter, which offers 40,000 square feet of new retail and restaurant development to the community.
HOTEL DUPONT undertook a comprehensive $2.6M energy efficiency project in 2020 to modernize the historic 1913 building and minimize its environmental impact. Together with SeiberlichTrane Energy Services, the equipment upgrades have proven to significantly lower the hotel’s operational utility consumption and climate impact. PM Hotel Group’s goal remains to conserve energy, reduce water and waste, and minimize our hotel’s carbon footprints while still being good for the bottom line; evidence that doing good for the planet is also good business.
LED lighting upgrade
VERIFIED YEAR 1 COST SAVINGS: $362,644
New building automation system
ANNUAL ENVIRONMANTAL IMPACT:
3,090,886 kWh + 136,233 Therms
2,908 tCO2 avoided
Intelligent exhaust controls integration
Smart thermostats
Ozone laundry system
Low-flow shower heads + below sink flow restrictors
Steam kitchen equipment replaced with electric
HVAC units upgrade
Variable frequency drives for hot + cold water pumps and glycol loop
Steam + façade insulation replace and repair
At PM Hotel Group our associates are our most valuable assets and therefore we foster an equitable and diverse workforce that ensures the best care for our guests and the communities our properties serve. We are diverse by design and inclusive by choice. A people-first mindset is at the heart of our DNA. To do so we are guided by our four core values –Respect, Teamwork, Drive, and Entrepreneurial Spirit. We are hotel managers, curators, creators and collaborators, passionate about customized service and delivering results.
Our People + Culture team develops our associate benefits suite and builds out wellness programming focusing on physical, mental , and financial health and community. With our associates being at the core of our operations we believe regular engagement and communication is essential to our success. Our internal newsletters, PM Well + The Learning Column, offer resources in health and wellness and continued learning. Additionally, we engage in partnerships with local non-profits through volunteerism and charitable giving to provide continuous support to our surrounding communities.
As a learning organization, we prioritize internal development by building upon our associates natural talents and supporting their ambitious goals. We are always listening and adapting to evolving workplaces by garnering associate feed back through regular surveying to continuously improve engagement and sense of belonging.
At PM Hotel Group, we appreciate the commitment and contributions that our associates bring to our organization’s success. Each year we strive to offer benefit plans to our associates that not only reward them for their hard work, but offer their families comprehensive, affordable healthcare and wellness protection.
With associates being PM Hotel Group’s most critical asset, it is essential to provide benefits that promote mental, physical, and financial wellbeing. This allows our associates to be their best selves when serving our guests and their communities.
PM Hotel Groups offers all associates access to the Virgin Pulse platform, a full-stack employee experience, culture, health, and benefits navigation solution. Through this program we align associate experience, culture, health and wellbeing content, benefit utilization, and habit-forming routines directly with PM Hotel Group’s core values. Every associate receives a personalized engaging experience and are empowered to develop healthy wellness and financial routines, manage chronic conditions, and navigate complex care needs.
UKG Wallet gives associates early access to their pay allowing them to draw from their money when they earn it, without need to wait for payday.
MetLife Lifeworksemployee assistance program (EAP) is available to help associates through family matters, building relationships with coworkers and managers, and more.
Livongois a is a chronic conditions management solution that helps our associates manage diabetes, blood pressure, weight, stress, and more.
PMWell issentonamonthlybasisfromthePeople+Cultureteamto highlighthealthandwellnessresourcesfocusingonphysical,mental, andfinancialhealthaswellaspropertyspecificcommunityeventsand fundraisers.
FOCUSING ON HABITS AND TIPS TO AVOID HEALTHY
BOOSTING WELLBEING AND SELF-LOVE TACTICS. HIGHLIGHTING THE IMPORTANCE EVERY FACET OF HEALTH.
KEEPING ON TRACK TO BENEFIT IN THE FUTURE. TEACHING NEW WAYS TO SAVE MONEY.
STAYING CONNECTED ACROSS THE PORTFOLIO BY SHARING EVENTS + ACTIVITIES
PM Hotel Groupfights against Pancreatic Cancer. As a team, we participate in raising and money and in the 5k DC PanCAN walk/run. We are inspired by our very own VP | Finance, Anne Shimabukuro, a Pancreatic Cancer survivor herself.
One Tree Planted plants 1 tree per $1 donates. Earth Day 2022, #teamPM donated to have over 1,000 trees planted across the world. One Tree Planted allows every person that donates to choose in which forest their tree gets planted.
Modus by PM Hotel Group raised over $200,000 in 2022 for Cycle for Survival. This organization fights to find cures for rare cancers. #teamPM will partner with our Modus family in 2023 to raise money for Memorial Sloane Kettering.
OUR FOCUS IS IN:
COMMUNITY + HEALTH SUSTAINABILITY RESOURCES
PROFESSIONAL DEVELOPMENT
In 2022, PM Hotel Group provided over 1,500 meals to food insecure individuals. Feed the Fridge is a mission to provide meals to families, seniors, and veterans across the DMV while helping small businesses.
Along with monetary donations, the PM Team donated their time and effort to assemble 500 Thanksgiving meals in November 2022.
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We look forward to continuing our partnership with Feed the Fridge in 2023.
We are a learning organization, focused on teamwork and driving associates to their potential by empowering their entrepreneurial spirit. In upholding this, we are dedicated to make sure each of our associates have the adequate training and resources needed to be successful in their roles. PM Hotel Group’s Corporate Director of Learning + Development serves as the organization’s primary resource for programmatic growth and navigating new pathways to build upon our associates natural talents. The Learning Column is distributed every Friday to all associates from the People + Culture team to mentally engage healthy workplace practices and educate on PM Hotel Group’s core values that represent the benchmark for how we do business everyday.
Building professional partnerships is essential to our associate development program. In 2022 PM Hotel Group participated in the Castell Project (an AHLA Foundation Project) which works to strengthen and accelerate the industry’s commitment to elevate women in hospitality. The Castell Project’s BUILD and ELEVATE leadership programs are designed to champion female leaders, help them reach their full potential, and build a network of support.
For one another, our guests, communities + the planet.
TEAMWORK Work together. Collaborate. Play to win + exceed expectations.
DRIVE Be passionate about what you do. Hard work pays off. Pursue excellence.
Innovate. Push boundaries.
PCI/CYBER SECURITY
DIVERSE + GUEST RELATIONS
SEXUAL HARASSMENT PREVENTION
BRAND TRAININGS
HUMAN TRAFFICKING PREVENTION
All PM Hotel Group associates are required to complete annual trainings in PCI/cyber security, sexual harassment prevention, diverse + guest Relations, human trafficking prevention, and custom-tailored modules specific to their branded property and job function. These resources offer our associates the foundations to grow professionally and further develop their risk awareness and guest service skills.
EXECUTIVE HOUSEKEEPER TO CORPORATE MANAGER | PEOPLE + CULTURE
FAVORITE CORE VALUE: RESPECT
How you treat people goes such a long way not only in this industry but in life. Building that trust, teamwork, and entrepreneurial spirit must first begin with respect. When you have built that relationship on respecting your team and colleagues all other aspect with surely fall into place. You get back what you give out.
My favorite part of growing with PM will always be the people and the continued efforts they put forth to develop their associates. I always knew I wanted to end up in HR. When PM first took over my hotel, I made my goals known. From there I was able to gradually climb the ladder. It’s the best feeling when your company can see your worth and help you achieve your career goals. PM did that for me.
FROM GENERAL MANAGER TO COMPLEX GENERAL MANAGER
FAVORITE CORE VALUE: TEAMWORK
Being part of a team means your part of something much bigger than yourself, collectively forging ahead together towards a common goal.It’s having the opportunity to mentor others so they can maximize their potential and achieve levels of success they never thought possible.That’s what creates a strong culture and a winning team.It’s all about WE not ME!
PM has proven to me that they value their associates and promote growth from within.They embrace the entrepreneurial mindset and provide the support around you to be successful.Knowing that I’ve gained the trust of ownership and management to lead great hotel teams motivates me to bring my “A” game every day.
GENERAL MANAGER AT THE VERY FIRST PM HOTEL GROUP OWNED + OPERATED HOTEL
FAVORITE CORE VALUE: ENTREPRENEURIAL SPIRIT
PM encourages teams to think outside of the box and encourages creativity. We’ve learned that there were many alternative ways to get things done. It’s ok to improvise and adapt. “If It Is To Be It Is Up To Me”. This mindset is why my favorite PM Hotel Group core value is entrepreneurial spirit.
PM provides opportunities for promotions from within and mentoring opportunities for those that want to grow. I have witnessed many associated grow personally and professionally during my time at PM Hotel Group. This community helps develop drive and entrepreneurial spirit through teamwork and respect.
A COMPANY CAN’T GROW UNLESS ITS PEOPLE HAVE THE OPPORTUNITY TO GROW AND CHALLENGE THEMSELVES.
WE EMPOWER OUR TEAM MEMBERS TO WORK HARD, DEVELOP NEW SKILLS ANDENJOY THE JOURNEY.
Thank you for reading PM Hotel Group’s 2022 Sustainability report. Through respect, teamwork, drive, and entrepreneurial spirit we work as an organization and a community to combat climate change and create an equitable space for our associates to build upon their unique talents. The world needs leaders, big and small, to commit to being better and putting those commitments into action. We continue to push forward on all fronts to build with and learn from our peers around the topics of environmental, social, governance, and resilience driven sustainability. When people are motivated by a common purpose and passion, anything is possible.
