Surrey Now October 11 2012

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Delta

Fifty years in business is no small feat. Just how did they do it?

Burns Bog society appeals court decision that said it can’t sue the feds.

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Surrey

‘Bumps’ aside, trash program gains traction City smoothing over problems discovered during first week Jacob Zinn

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The head of Surrey’s waste management program said the first week of garbage, recycling and organics collection has come and gone relatively smoothly. Rob Costanzo, deputy manager of operations with the city, said the reaction from residents has been mostly positive and the workers covered the city without many problems. “There’s been a lot of planning that’s gone into this initiative,” he said, noting the city serves about 100,000 households. “It wasn’t without its bumps and grinds – it’s a fairly significant undertaking.” He said at the start of the program, roughly 1,200 households hadn’t received their carts, but that there are now only a few hundred still waiting for them to be delivered. He also acknowledged that the city’s phone lines were jammed last week with calls about the program, but said the city is smoothing over any

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troubles with waste collection. “We know that there’s going to be a little bit of a period until everyone is entirely onboard, but we feel that transition will happen fairly quick,” he said. Sheila Gair of Surrey said pickup in her area has been great and that the city has provided plenty of information for residents to understand the program and collection schedules. See also LETTERS › page 13

Collection is Monday to Friday by neighbourhood, including statutory holidays, except on Christmas and New Year’s Day. Organics carts are picked up weekly, while garbage and recycling carts alternate every other week. “Apart from knocking on the door and saying, ‘Sheila, please put out the blue and the green this morning,’ what more could they do?” she asked. An avid gardener, Gair praised the city for emptying both her new organics bin and her old yard waste bin last week. Those who haven’t received their new carts yet can put out their old bins for pickup. The city plans to recycle the old bins closer to November. see FRUSTRATIONS › page 4

Jenine Rose of White Rock’s East Beach Family Salon gives Alysen Cameron a hair cut at the Surrey Urban Mission in Whalley on Wednesday. The mission was buzzing during the sixth annual “Connect Day” as dozens of homeless people partook in a variety of services donated by more than 45 social help organizations. See full story on page 3. (Photo: KEVIN HILL)

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