BUILDING A NEW HOME IS EASIER AND MORE ENJOYABLE WHEN YOU KNOW WHAT TO EXPECT
At Plantation Homes, we’re with you every step of the way. Our commitment to honesty, transparency, delivery, and support means you’ll always feel informed and confident. This guide is designed to walk you through each stage of the building process — from initial steps to the finishing touches and beyond.
1
LET’S GET THINGS STARTED
Take the opportunity to chat one-on-one with a Plantation Homes new home consultant.
They will assist you with choosing a home design and will take you on a personalised walk through of our display homes.
SELECT YOUR UPGRADES
You will be able to select your façade, colour scheme, upgrades and electrical pack for your new home.
if you prefer more customisation, there is an option for an electrical design consultation at an additional cost.
Please note opting for an electrical design consultation may void the 12-week guarantee.
FINANCE HEALTH CHECK WITH LOAN STUDIO
Through our partnership with Loan Studio, you can access an obligation-free 10-minute financial health check. This will assess your borrowing capacity based on income, deposit, liabilities, and expenses.
Customers who have a financial health check and progress with finance through Loan Studio, may be eligible for our Get Started for $5K offer.
Customers must have pre-approval before paying a deposit to receive offer.
SECURE YOUR QUOTE
Initial deposit information
A $1,500 deposit is required to secure the current base house price and any promotional offer.
Before paying, your new home consultant will provide paperwork outlining the terms and conditions. You’ll need to sign and return this at the time of payment.
What happens after payment
Once your deposit is received, we’ll arrange a soil report, contour survey, and preliminary site inspection (if land access is available).
Your deposit will be used to cover costs involved in preparing your new home documentation.
CONFIRMING YOUR BUILD
Your new home consultant will confirm and review your land information and applicable site requirements, as well as finalise any plan or design changes and pricing queries.
Any changes not finalised after this process, and made once you have progressed into the office, will incur a $2000 admin fee, and may impact your time frame to site start.
2
FINALISING YOUR PAPERWORK
The next appointment is to complete your sales paperwork.
Once complete, your paperwork will be submitted for review and acceptance. A project planner is appointed, and you will be booked in for your tender appointment.
3
TENDER APPOINTMENT
This is when all of your planning, information, quotes and payments come together in one place for your review and final sign off.
Your tender incorporates all of your selections including your façade choice, catalogue options, variations, colour selection upgrades and site costs. You will also be presented with your preliminary drawings which include your site plan, floor plan and external elevations.
TENDER ACCEPTANCE AND SECOND DEPOSIT
Once you sign and accept your tender, a further non-refundable payment of $1,500 is required in order to prepare your final contract documentation.
The tender sign off also means that your covenant application can be processed through your developer, if applicable.
4
SIGNING YOUR CONTRACT
Your contract documents have now been prepared including the industry standard HIA New Home Contract, finalised tender, and contract plans, which are now ready for you to sign digitally.
UPON SIGNING YOUR BUILDING CONTRACT, YOU WILL BE REQUIRED TO PAY THE BALANCE OF 5% OF YOUR TOTAL CONTRACT VALUE MINUS THE INITIAL DEPOSITS YOU HAVE ALREADY PAID, AS SET OUT IN THE PLANTATION HOMES PROGRESS PAYMENT SCHEDULE.
OBTAINING APPROVALS
Now that the building contract is signed and your first progress payment made, we can submit the application for your full building approval, provided your land is registered and we have all additional documents required. Please note building approval can take 4-8 weeks.
PREPARING FOR SITE START
Whilst we wait for the building and finance approvals (if applicable), we will finalise your construction drawings and complete the final allocations on your file.
You can commence preparing for site start by providing us with the following:
• Confirmation of land ownership via a rates notice or settlement statement
• A clear site including removal of debris and/or trees where required
• Any additional documents requested from your project planner
SUMMARY OF PROGRESS PAYMENTS
We require progress payments as per the Plantation Homes progress payment schedule.
of the
(minus the initial deposits you have already paid)
6
CONSTRUCTION
Now is the time for our construction team to take the lead and do what they do best.
The next section will define the main stages of construction for you, and outlines some of the things which may take place during each stage.
BASE STAGE
Your block of land will be prepared and ready to build on, with temporary fencing installed, site excavation, and underground connections laid. Base stage is complete once the concrete slab is poured.
Upon completion of base stage, a 15% progress payment is due.
FRAME STAGE
This is when your dream home really starts to come to life. All walls are marked out in accordance with your final drawings and construction of walls, windows and door frames, and roof trusses begin.
Frame stage is complete once the wall and roof frames are fixed and all tie downs and bracing are complete.
Upon completion of frame stage, a 20% progress payment is due.
ENCLOSED STAGE
This is a significant milestone as it’s when we’re able to effectively ‘lock up’ your home. Brickwork, wall cladding and roofing are all installed. Temporary external doors may be hung and fixed into position in order to ensure the security of your home.
Upon completion of enclosed stage, a 25% progress payment is due.
FIXING STAGE
This is where we begin fixing everything into position. We will complete all internal plaster architraves and skirts, and cabinets and cupboards (excluding shelves) to your kitchen.
Upon completion of fixing stage, a 20% progress payment is due.
FIT OFF STAGE
The focus shifts to the inside of your home during this stage, and you will see your colour selections come to life. Whilst we paint your home, we will install tiles, benchtops, shower screens, mirrors and door furniture. We will fit off all plumbing and electrical connections.
PRACTICAL COMPLETION INSPECTION (PCI) STAGE
Two weeks ahead of anticipated completion of your home, your project planner will contact you to book in your new home presentation. On this day, you will meet with a Plantation Homes representative who will present your new home to you demonstrating its features and functions. At the time of your new home presentation you will be able to settle on site and receive your keys should you have your final payment ready.
Upon completion of your home, the final progress payment of 15% is due, along with any additional variations ordered.
AFTERCARE
Now that you have settled into your brand new home, it is time to commence with our industry-leading aftercare program.
We have a commitment to quality at every step of your new home build, which is supported by a 12-month maintenance period. We understand that in Queensland your home will experience a vast variety of effects as four seasons come and go, which is why we allow your home to settle over 12 months. A team member from our Quality Assurance team will contact you at approximately 11 months after settlement to book in a suitable time to assess your home.
Should you wish to have your 12-month maintenance inspection brought forward, please contact our team by email or phone.
*Payment of the non-refundable deposit does not amount to a licence fee for the drawings. In no circumstances does Henley license its plans. Only Henley can build a home to its designs
Date Initials
CUSTOMER
Below are the actions and touch points that you will experience throughout your building journey
Provide us with a copy of your land documents, including registered survey plan, disclosure plan, and covenant guidelines
Speak to Loan Studio for a financial health check (obligation free)
Secure your sales quotation pricing and promotion with your initial deposit $1,500. Finance pre-approval required before paying a deposit for $5K offer
Attend finalisation appointment to lock in façade, colour selection and any upgraded inclusions and select electrical pack. If you’re proceeding with the $5k offer, the acknowledgment letter has been signed.
You will be introduced to your project planner who will facilitate the smooth journey of your file through head office
Attend tender appointment and sign off on tender
A second non-refundable deposit is due of $1,500
2
PLANTATION HOMES
Below are the actions that we will take to complete your building journey
3 4
Attend contract appointment
(If the $5k offer is granted by Loan Studio, only $2,000 is payable at contract signing, with the remaining balance of the 5% deposit due upon finance approval.)
Approve and sign your new home contract and pay 5% of contract total (minus deposits already paid)
Provide the following documents to your project planner:
• Confirmation of land settlement
• Unconditional finance approval letter
• Written confirmation from your lender that funds are ready to be released (Authority to Commence Construction – ACC)
Introduction to your construction supervisor who will facilitate your new home build
Congratulations! Your new home is now complete
5
6
Progress payments are required as outlined in stage 5 on page 4 1
7
A new home consultant will help you choose your house design, façade, colour scheme and any upgrades to your standard inclusions
Complete complimentary siting of home design on land and provide you with a quotation
Order soil test, contour survey (if available) and preliminary council information
Submit finalised sales paperwork to our head office
Schedule tender and contract appointments
Prepare tender and contract documents
Submit application for covenant approval (if applicable)
Prepare plans for the submission of your building application