What are the qualities of an effective leader by Philip Marks?

What are the qualities of an effective leader?

Philip Marks is a Service Cloud Specialist with a focus on Service Cloud. Philip engages with customers and internal partners to understand the business need.

Eight traits that are critical to understanding and predicting the effectiveness of your leadership approach in creating the outcomes you desire as a leader are:

1. High energy level and stress tolerance -- predicts the degree to which a person can perform under pressure and function in the presence of chaos; helps leaders cope with the hectic pace, stressful situations.

4. Emotional stability and maturity -- predicts the degree to which a person will have a more accurate awareness of their strengths and weaknesses; oriented toward self-improvement; less self-centred.

5. Personal integrity -- predicts the degree to which a person demonstrates the ability, to be honest, ethical and trustworthy; able to keep promises; able to build trust among others.

7. Achievement orientation -- predicts the degree of drive and ambition to accomplish a particular outcome; able to set challenging yet realistic goals and deadlines.

8. Need for affiliation -- predicts the degree to which a person will enjoy working with others and building relationships; willing to include others not only in the journey but also in the creation of the desired outcome.