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Allegheny County


Senior Resource Guide

For caregivers. For professionals.

For you. In cooperation with Allegheny County Department of Human Services Area Agency on Aging

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2013 Allegheny County Senior Resource Guide



Rich Fitzgerald

Dear Friends:

County Executive

It is my privilege to introduce the 2012 Allegheny County Senior Resource Guide. I thank Dear Friends:   Pittsburgh Senior News for their continued commitment to this county and to providing this annual guide. In a recovering economy, I know that the continued publication of this guide is Welcome  to  the  2013  edition  of  the  Allegheny  County  Senior  Resource  Guide.  Inside  you  will   made eveninformation   more challenging and I commend them their steadfast commitment to skeeping find   useful   on  numerous   topics,  such   as  for government   services,   community   upport   our senior community informed, engaged and educated. programs,  recreation  and  entertainment,  health  care,  legal  resources,  transportation  and  more.   Pittsburgh  Senior  News  and  the  Allegheny  County  Department of Human Services Area   As County Executive, I intend to continue to ensure a good quality of life for our seniors. Agency  on  Aging  do  a  great  job  compiling  this  annual  guide  to  keep  our  senior  community   County government needs to work for everybody and I am proud of the services that we are informed,  engaged  and  educated.  

able to provide to the senior community. Those offerings encompass advocacy for long-term Allegheny County  caregiver has  one  osupport, f  the  highest   of  seniors   in  ttraining he  nation,   nd  we  are   care consumers, seniorconcentrations   community centers, senior andaemployment proud   provide   a  wThis ide  rguide ange  offers of  services   that  meet  sinformation eniors’  varying   needs  resources and  levels   of   many and soto   much more. comprehensive on these and independence.   From  57  senior   centers  to  training  and  employment  services,  and  home-­‐ others offered throughout our community. delivered  meals  to  in-­‐home  personal  care,  your  county  government  is  here  to  assist  and  serve   It is widely known hasfind   oneinformation   of the highest concentrations of seniors the you.   In  addition   to  that this  gAllegheny uide,  you  County may  also   about   county  services   online  inat   nation, second only to a Florida county. Mistakenly, many people believe that seniors are a  

drain on our economy and resources but that is not what I believe. I watched my parents work

As County  Executive,  one  of  my  top  priorities  is  ensuring  a  good  quality  of  life  for  seniors.  I   hard their entire lives, and I have an appreciation for those in our community who still watched  my  parents  work  hard  their  entire  lives,  and  I  have  a  deep  appreciation  for  those  in   contribute so much. It’s why I introduced legislation in County Council that created a Senior our  community  who  still  contribute  so  much.  It’s  why  I  introduced  legislation  in  County  Council   Citizen Tax Relief Program. It’s also why I will continue to streamline government services, that  created  a  Senior  Citizen  Tax  Relief  Program.  It’s  also  why  I  will  continue  to  streamline   reduce taxes and ensure that vital programs assist our county residents, no matter what their government  services,  reduce  taxes  and  ensure  that  vital  programs  assist  our  county  residents,   age. no   matter  what  their  age.  

As yyou As ou  nnavigate avigate  tthese hese  sservices ervices  and and  programs, programs,  please please  feel feel  free free  to to  contact contact  my my  office office  atat  (412) (412)  350350-­‐ 6500 or should you have questions or need assistance. An 6500  or  if  you  have  questions  or  need  assistance.  An  informed,   informed,and   engaged and peducated public our community better place to live. Thank engaged   educated   ublic  makes   our  makes community   a  better  palace   to  live.   Thank   you   for   you picking   up  tup his  this guide   and  and for  dfor oing   your   part   as  aas n  ian mportant   segment   of  o community.   for picking guide, doing your part important segment ofur   our community. Sincerely,   Sincerely,     Rich  Fitzgerald  

Rich Fitzgerald Allegheny County Executive Office of the County Executive

101 Courthouse • 436 Grant Street • Pittsburgh, PA 15219 Phone (412) 350-6500 • Fax (412) 350-6512 •

2013 Allegheny County Senior Resource Guide


. 5 6 t a s in g e b e f li e v e We beli Presbyterian SeniorCare believes that those who have spent a lifetime of providing for others deserve the best from us. Through superior accreditation, award-winning living communities and innovative care options, we are the trusted resource for healthy living through life’s many phases. A positive, person-centered experience worthy of a life well lived.

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2013 Allegheny County Senior Resource Guide

Oakmont Campus 1.888.448.5779 12/14/12 8:29 AM


Dear Friends: We are proud to present to you the 2013 Allegheny County Senior Resource Guide. As Allegheny County’s legislative body, our duties include creating, enacting and altering services and legislation that improve your quality of life. Since we are always seeking ideas for new programs and ways to better current programs that affect you, we welcome and encourage your thoughts, feelings and requests. Each of us is dedicated to improving the lives of those within the senior community, and we hope you will contact us to let us know how we are doing. We thank Pittsburgh Senior News for supplying this guide to the community; the organization’s perpetual efforts always exceed our expectations of high quality. They have helped us to consolidate our programs into this comprehensive booklet for you.

John P. DeFazio, At-Large 412-350-6516

Matt Drozd, District 1 412-350-6525

Jan Rea, District 2 412-350-6530

Heather Heidelbaugh, At-Large

James R. Burn, Jr., District 3 412-350-6535

Michael Finnerty, District 4 412-350-6540

Vince Gastgeb, District 5 412-350-6545

John Palmiere, District 6 412-350-6550

Nick Futules, District 7 412-350-6555

Charles Martoni, District 8 412-350-6560

Bob Macey, District 9 412-350-6565

Bill Robinson, District 10 412-350-6570

Barbara Daly Danko, District 11 412-350-6575

James Ellenbogen, District 12 412-350-6580

Amanda Green Hawkins, District 13 412-350-6585


2013 Allegheny County Senior Resource Guide


Gateway Health Plan Medicare Assured ® members get medical and prescription drug coverage all in ONE plan. Plus more benefits than Original Medicare like†: $0 TO LOW MONTHLY PREMIUMS** DENTAL SERVICES – including Dentures VISION CARE HEARING SERVICES TRANSPORTATION PRESCRIPTION DRUG COVERAGE EXPANSIVE NETWORK

To see if you qualify, call 1-877-GATEWAY* or visit

Gateway Health Plan® is a Coordinated Care plan with a Medicare contract1 and a contract with the Pennsylvania Medicaid program2 (C-SNP1/D-SNP1&2). These plans are available to anyone with both Medicaid and Medicare, or anyone with Medicare and diabetes or cardiovascular disorder, or chronic heart failure. The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments, and restrictions may apply. Benefits may change on January 1 of each year. *This number will direct you to a licensed insurance agent. To be directed to a general number, please call 1-800-685-5209, TTY: 711, 8 a.m. – 8 p.m., 7 days a week. **You must continue to pay your Medicare Part B premium – the State pays the Part B premium for full dual members. Premiums may vary based on the level of Extra Help you receive. Please contact the plan for further details. † Benefit coverage depends on plan eligibility. H5932_846 CMS Accepted


2013 Allegheny County Senior Resource Guide

Allegheny County Government Services


o you need answers to questions about your county government? Do you need assistance or have a complaint? Call (412) 350-INFO (412-350-4636) or (800) 581-9145 to reach the Allegheny County Information Center. Or, visit

Row Offices

re:solve Crisis Network

(888) 796-8226

Clerk of Courts

(412) 350-5322

Chief Executive

(412) 350-6500


(412) 350-4660

County Council

(412) 350-6490

Dept. of Real Estate

(412) 350-4227

County Manager

(412) 350-5300

District Attorney

(412) 350-4400

County Real Estate Tax Information

(412) 350-4100

Dept. of Court Records Civil/Family Division

(412) 350-4201

Court of Common Pleas Administrative Office

Register of Wills

(412) 350-4180

(412) 350-5410

Sheriff (412) 350-4700

Economic Development

(412) 350-1000


Health Department

(412) 687-2243

Human Resources

(412) 350-6830

Human Services

(412) 350-5701

Jury Management

(412) 350-4100

Useful Numbers and Services

(412) 350-5336

Allegheny Link to Aging and Disability Resources

(866) 730-2368

Mental Health Services

(412) 350-4457

Animal Control

(412) 255-2036

Police – Emergency


Police Non–Emergency

(412) 255-2935

Birth/Death Records, Years 1870-1905

(412) 622-3154

Property Assessments

(412) 350-4600

Birth/Death Records, Years 1906-present

(877) 724-3258

Public Defender

(412) 350-2401

Public Works

(412) 350-4005

Bureau of Hunger and Housing Services

(412) 350-3837

Career Links

(412) 552-7100 (800) 862-6783

Senior Emergency/ Protective Services

(412) 350-6905

Dept. of Human Services Director’s Action Line


(412) 350-5460

Drug and Alcohol Services

(412) 350-3328


(800) 553-7499

Energy Assistance

(412) 350-5869

Key Departments Allegheny County Jail

(412) 350-2000

Budget and Finance

(412) 350-5131

County Solicitor

(412) 350-1120

Allegheny County Government Services

Important County Phone Numbers

Licenses – Boat, Dog, Hunting and Fishing (412) 350-4111 Marriage Licenses

(412) 350-4230

Medical Assistance Transportation

(888) 547-6287

Office of Intellectual Disability (412) 436-2750

Economic Development Department

(412) 350-1000

Emergency Management

(412) 473-2550

Kane Regional Centers

(412) 422-6800

Medical Examiner

(412) 350-4800

Parks Department

(412) 350-7275

Department Women, Disadvantage Business Enterprise (412) 350-4309 Passports

(412) 350-6071


(412) 565-7781

(800) 932-4600 Special Events

(412) 350-5929

Veteran Services

(412) 621-4357

Voter Registration

(412) 350-4510

Warmline (866) 661-9276 2013 Allegheny County Senior Resource Guide



Welcome / Table of Contents

We are pleased to present the 2013 Allegheny County Senior Resource Guide. This annual reference booklet continues to change and grow along with our community and the needs of our readership: not just older adults but the bounty of professionals and caregivers who serve them. The Resource Guide’s comprehensive listing of resources and services begins on page 10 with programs offered by the Allegheny County Department of Human Services Area Agency on Aging. DHS/ AAA covers the gamut of community and home-based services in our county for those who qualify—including care management for anyone who needs assistance with coordinating their care. The Healthcare Resources section starting on page 18 encompasses a broad spectrum of resources in our area—from mental health and palliative/hospice care to preventative health screenings and tips for making a needed hospital stay less stressful. We begin with information for caregivers, followed by listings of adult day services, home health agencies, respite care and other in-home services that enable seniors to live independently in their own residences. With so many options, making the right choices for yourself or a loved one can be daunting. That is why we also include in this section an explanation of geriatric care managers (on page 22). If you don’t qualify for AAA’s care management services, a fee-based geriatric care manager can help coordinate your care needs. The rest of the Resource Guide outlines helpful information for every facet of life: from home safety, and legal and financial services to transportation, housing options, volunteering and other life enrichment activities—all designed to improve the quality of life of today’s seniors in the communities in which they live. Keep this booklet handy so you can refer to it, as needed. And let us know how you use this publication, as well as your thoughts on how we can continue to improve it to better serve you.

Published by Pittsburgh Senior News In cooperation with Allegheny County Department of Human Services Area Agency on Aging. Owner/Publisher Lynn Webster Editor Gina Mazza Art Director Shantessa Hogan


Sales Executive Wallace Webster Intern Kara Boyle Printing Company Knepper Press

Table of Contents Department of Human Services Area Agency on Aging Allegheny County Government Services 7 DHS/AAA Programs and Services 10 Long-Term Living Alternatives 12 Information and Referral Service Partners 16 Healthcare Resources Caregiver Support 18 Volunteer Caregiving Assistance 21 Geriatric Care Managers 22 Geriatric Care 23 Home Health Agencies 24 In-Home Service, Non-Medical Care 29 Hospice Care 32 Palliative Care 35 Adult Day Services 36 Screenings/Preventative Health 38 Warning Signs 39 Choosing a Doctor 40 Geriatric Medicine 41 Health Clinics/Centers 42 Rehabilitation 44 Disability 46 Mental Health/Drug and Alcohol Services 48 Crisis Assistance 49 Dental Needs 50 Hearing Assistance 51 Vision Services 52 Hospitals 54 Alzheimer’s Support 56 Health-Related Support Groups 58 Safety and Support for Seniors Community Support Programs 60 Financial Assistance 64 Veterans 68 Gay and Lesbian Services 69 Equipment Lending Programs 70 Assistive Technology 70 Medical Supplies 71 Home Repair, Maintenance and Safety 72 Safety for Seniors 76 Emergency Preparedness 78 Identity Theft 80 Your Personal Information 81 Food Assistance 82 Health Insurance and Prescription Drug Coverage Health Insurance Health Insurance Counseling Health Insurance Advocacy Long-Term Care Insurance Pharmaceutical Assistance

2013 Allegheny County Senior Resource Guide

84 86 87 87 88

Legal, Tax and Other Matters Advance Directives and Powers of Attorney 90 Legal Resources 91 Funeral Planning 94 Final Details 95 Tax Information 96 Utility Assistance 98 Utility Conservation 99 Consumer Advocacy and Other Resources Consumer Advocacy 100 Voter Registration 102 Elected Officials 103 Transportation 104 Transportation Options 108 Housing Options Housing Options 110 Things to Consider When Choosing an Apartment 112 Senior Apartments 114 Independent Living 124 Choosing an Assisted Living, Personal Care or Nursing Home 128 Personal Care Homes 130 Assisted Living Homes 133 Continuing Care Communities 135 Nursing Homes 136 Life Enrichment Cultural Arts 140 Dancing 141 Libraries 141 Education Opportunities 142 Employment 143 Entertainment 144 Exercise and Wellness 145 Grandparenting Assistance 146 Senior Centers 147 Senior Programs 150 Sports 151 Volunteer Opportunities 152 Reference Advertiser Reference


Pittsburgh Senior News PO Box 11126, Pittsburgh, PA 15237 (412) 367-2522

Alphabetical Index A

Adult Day Services......................................................................36-37 Advance Directives and Powers of Attorney............................... 90 Allegheny County Area Agency on Aging...............................10-17 Allegheny County Government Services........................................ 7 Alzheimer’s Support.....................................................................56-57 Assisted Living Homes................................................................... 133 Assistive Technology........................................................................ 70 Caregiver Support........................................................................18-20 Choosing a Doctor............................................................................ 40 Choosing a Personal Care or Nursing Home .....................128-129 Choosing an Apartment..........................................................112-113 Community Support Programs...................................................60-63 Consumer Advocacy...............................................................100-101 Continuing Care Retirement Communities.................................. 135 Crisis Assistance.............................................................................. 49 Cultural Arts..................................................................................... 140


Dancing............................................................................................ 141 Dental Needs..................................................................................... 50 Disability............................................................................................. 46 Drug and Alcohol Services/Mental Health................................... 48


Equipment Lending Programs......................................................... 70 Education Opportunities................................................................ 142 Elected Officials.............................................................................. 103 Emergency Preparedness..........................................................78-79 Employment..................................................................................... 143 Entertainment.................................................................................. 144 Exercise and Wellness................................................................... 145


Final Details....................................................................................... 95 Financial Assistance...................................................................64-67 Food Assistance...........................................................................82-83 Funeral Planning............................................................................... 94


Identity Theft...................................................................................... 80 Independent Living..................................................................124-126 Information and Referral Service Partners.................................. 16 In-Home Service, Non-Medical Care.......................................28-31


Legal Resources..........................................................................91-93 Libraries............................................................................................ 141 Long-Term Care Insurance.............................................................. 87 Long-Term Living Alternatives ..................................................12-14


Medical Supplies.............................................................................. 71 Mental Health/Drug and Alcohol Services................................... 48 Message from the Office of the Chief Executive, County of Allegheny...................................................................... 3


Nursing Homes.........................................................................136-139


Office of the Allegheny County Council.......................................... 5


Palliative Care................................................................................... 35 Personal Care Homes.............................................................130-133 Personal Information Form.............................................................. 81 Pharmaceutical Assistance.......................................................88-89 Powers of Attorney and Advance Directives............................... 90 Preventative Health/Screenings.................................................... 38




Safety for Seniors........................................................................76-77 Screenings/Preventative Health.................................................... 38 Senior Apartments...................................................................111-123 Senior Centers..........................................................................147-149 Senior Programs............................................................................. 150 Sports................................................................................................ 151

Gay and Lesbian Support Services................................................ 69 Geriatric Care.................................................................................... 23 Geriatric Care Managers................................................................. 22 Geriatric Medicine............................................................................ 41 Grandparenting Assistance.......................................................... 146



Utility Assistance.............................................................................. 98 Utility Conservation.......................................................................... 99

Health Clinics/Centers..................................................................... 42 Health Insurance.........................................................................84-86 Health Insurance Advocacy........................................................... 87 Health Insurance Counseling......................................................... 86 Health Related Support Groups.................................................58-59 Hearing Assistance.......................................................................... 51 Home Health Agencies ..............................................................24-27 Home Repair, Maintenance and Safety...................................72-75 Hospice Care................................................................................32-35 Hospitals........................................................................................54-55 Housing Options.............................................................................. 110

Tax Information.............................................................................96-97 Transportation..........................................................................104-107 Transportation Options................................................................... 108



Veterans............................................................................................. 68 Vision Services.............................................................................52-53 Volunteer Opportunities..........................................................152-153 Volunteer Caregiving Assistance................................................... 21 Voter Registration........................................................................... 102


Warning Signs................................................................................... 39 2013 Allegheny County Senior Resource Guide


Alphabetical Index



DHS/AAA Programs and Services

DHS/AAA Programs and Services Following the assessment, the most appropriate care option will be issued, with consideration given to choices and medical condition. Assessments are conducted for individuals seeking home and community based services, medical assistance for nursing facility placement or alternatives to nursing home placement.

Care Management

AAA assigns a care manager who works together with the older adult and their family to address their needs. A care plan is developed and put into place in response to the needs identified by the assessment. The care manager then coordinates the necessary services.

Allegheny County Department of Human Services Area Agency on Aging 441 Smithfield St., Second Floor Pittsburgh, PA 15222 SeniorLine (412) 350-5460 (800) 344-4319 TDD/TTY (412) 350-2727 The Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA) offers programs and services for older adults ranging from the more independent to those who are frail and require assistance to remain at home. By calling SeniorLine (above), you can reach professional care managers who will assist with information and referral on AAA services and community programs. In addition, care managers can assist older adults to complete the application process for additional support available in the community, such as PACE, LIHEAP, property tax assistance programs and rent rebates. Information and referral coordinators are also available at some senior community centers located throughout Allegheny County and can be reached at the telephone/TDD/TTY numbers listed on page 15. These supporting agencies are also available to walk-in participants.

Information and Assistance/Intake

The central point of contact for long-term care services is SeniorLine. If necessary, an intake will be completed over the phone to begin the process of applying for long-term care services. Financial and medical information will be obtained to complete the referral process.


An assessment is conducted following receipt of a referral or application that has been screened for appropriateness. The assessment occurs in the individual’s residence to determine the participants’s needs, and the most appropriate and effective method of meeting those needs.


2013 Allegheny County Senior Resource Guide

Service Coordination

Service that assists a participant in gaining access to needed waiver services, Medical Assistance state plan services, and other medical, social and educational services regardless of funding source.

Programs and Services

AAA coordinates the following community and home-based services on behalf of older adults in Allegheny County:

Adult Day Services

Licensed day programs are available for individuals who need supervision and are not capable of full-time independent living. See page 36.

Adult Foster Care/Dom Care

Adult foster care, provided through the Domiciliary Care program, matches people who cannot live independently with families who are willing to open their homes and provide a caring environment. Dom Care home providers are responsible for providing room and board, housekeeping service, assistance with personal care and other activities of daily living, as well as support and companionship. See page 14.

Advocacy for Long-Term Care Residents

Ombudsmen advocate for residents of long-term care facilities and community based clients who receive long-term care services in their homes. See page 11.

Caregiver Support

Help is available to relieve the day-to-day burden, reduce caregiver stress and reinforce the care being given to frail family members in their homes.

Chore Service

Help may be provided with home maintenance tasks and minor home repairs.

DHS/AAA Programs and Services Health Insurance Counseling

Home Delivered Meals

Often referred to as “meals on wheels,� a nutritious, balanced meal is delivered Monday through Friday to older adults who have difficulty cooking food or leaving their homes. See page 83.

Home Health

Assistance can be provided in an individual’s residence, including nursing care, home health aides, speech therapy, physical therapy, occupational therapy, light housekeeping and grocery shopping.

Nursing Home Alternatives

In-home care can be an alternative to nursing home placement for those who are able to live safely at home with the help of a program that provides needed services.


An ombudsman is a trained individual who can help if you have a complaint or problem with any long-term care service. Essentially, they serve as advocates who receive, investigate and resolve concerns related to the health, safety, welfare and rights of individuals who are residents of skilled and intermediate nursing homes, personal care homes and certified domiciliary care homes, and of older individuals in the community who are participants of adult day services, long-term care services, and community based services. Do you have questions about your rights as a consumer of long-term care? Need assistance exercising those rights? Do you have questions about billing and charges, including those covered by Medicare and Medicaid? Are you concerned about the quality of care or treatment from a long-term care service provider? Ombudsmen can help with resolving these issues and more. To contact an ombudsman near you, call SeniorLine at (412) 350-5460 or (800) 344-4319.

Respite Care

Relief is available for a family member caring for and living with a home-bound older adult.

Senior Companions

Senior Companions provide friendly visits to older adults in their homes. Companions may assist with simple daily activities, provide an escort to shopping, medical, or social outings or may offer caregiver relief. See page 21.

Senior Community Centers

Senior centers are places for older adults to make new friends, share a meal and get involved in a variety of activities. See page 147.

Senior Training and Employment

Work experience and training opportunities are available for those ages 55 and older who meet income guidelines. Individuals enrolled in the program receive 20 hours/week of training and work experience in nonprofit or government agencies and are paid minimum wage. See page 143.


A variety of transportation options are available for Allegheny County residents. Several agencies offer free or reduced rate transportation services to individuals who qualify. See page 104.

Personal Care

In home assistance is available for individuals with limited ability to perform daily living activities such as bathing, dressing and grooming.

Protection from Abuse and Neglect

Protective Services investigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation involving seniors. Abuse reports can be made on behalf of an older adult who lives in a personal residence or care facility such as a nursing home, personal care home or hospital. Reporters can remain anonymous. See page 49.

2013 Allegheny County Senior Resource Guide


DHS/AAA Programs and Services

APPRISE is a free health insurance counseling program for individuals ages 60 and older. APPRISE volunteer counselors are specially trained to answer questions and offer education about Medicare, HMOs, long-term care insurance, supplemental insurance and Medicaid benefits. See page 86.

Long-Term Living Alternatives

Long-Term Living Alternatives


ost people would agree that there’s no place like home. Being in familiar surroundings with all the things we know and love gives us a sense of comfort and security. As we age, however, many of us reach a point where we need outside support to continue living independently. The Allegheny County Depart­ment of Human Services Area Agency on Aging (DHS/AAA) and other community organizations can help. Each of the following programs offer various types of services that help seniors meet the goal of remaining in their homes as long as possible. To learn more about any of these long-term living alternative programs, contact AAA through SeniorLine: (412) 350-5460, (800) 344-4319 or TTY (412) 350-2727; or visit

Pennsylvania Department of Aging Waiver Program

Aging Waiver is administered by the Pennsylvania Department of Aging and provided statewide by local Area Agencies on Aging. It offers a flexible, personalized program of support and services to individuals in their own homes.

Service coordinators do the following:

Services may include the following:

• Assist with putting together an individualized back-up plan to assure safety during all types of emergencies.

• Home modifications • Home-delivered meals • Medical supplies and equipment • Adult Day Services • Counseling • Companions • Respite care • Personal Emergency Response Systems (PERS) • Transportation to medical appointments Full prescription drug benefits may be available with a small co-pay to those enrolled in the program. Aging Waiver eligibility requirements: • Age 60 or older • Determined to be medically eligible for nursing facility level of care • Meets financial guidelines subject to DPW regulations • Chooses to receive services at home or other community settings • Requires individualized support and services How does the program work? Each Aging Waiver participant will have the support and assistance of a Service Coordinator from the Allegheny County Department of Human Services Area Agency on Aging. Based on the DHS/AAA’s history and vast experience assisting seniors and their communities, Aging Waiver Service Coordinators will be there to assist participants.

• Regularly assess participants’ needs. • Assist with developing a comprehensive plan of care.

• Provide choices for what service is provided, when the service is provided, and who provides the service. • Coordinate all available service possibilities, Aging Waiver services, community services and family supports. • Guide participants through challenges that might limit their independence. To learn more, call SeniorLine at (412) 350-5460 or call the Department of Public Welfare at (800) 692-7462. Here is an excellent checklist of items to include when applying for Aging Waiver, Nursing Home Transition and Options/Family Caregiver Support Program. These items need to be provided to the assessor for eligibility. If they are not, it could slow down the process when applying for different services. Provide photo copies of the following: 4 proof of date of birth, birth certificate, baptismal certificate or driver’s license 4 Social Security card 4 health insurance cards 4 proof of gross income (often participant and spouse) SS, pension, R.R., VA, etc. 4 burial funds 4 life insurance 4 bank accounts and liquid assets 4 property deeds 4 power of attorney or guardian papers


2013 Allegheny County Senior Resource Guide

Long-Term Living Alternatives OPTIONS

Long-Term Living Alternatives

The OPTIONS program provides assistance to individuals ages 60 and older who need help and assistance to remain independent in their own homes. The goal of OPTIONS is to give choices to older adults in need of community based services so that they can function to their highest level. After an intensive assessment is administered and reviewed with the participant by one of the care management agencies, an Individualized Service Plan (ISP) is developed. The participant’s preferences are considered along with service availability and, when possible, services are provided to individuals with full consideration of their desires. The wide ranges of services include: v Personal care v Adult Day Services v Personal Emergency Response Systems (PERS) v Home-delivered meals v Transportation and home modification / assistive devices An assigned care manager helps OPTIONS participants to coordinate their services, manage their risks and barriers, review care plans on a regular basis and adjust the participants’ ISPs, when necessary. With the exception of services funded through Medicaid, there are no financial eligibility requirements for these services; however, there may be a co-pay requirement; and due to budgetary constraints, some OPTIONS enrollees may be placed on a waiting list before services can be initiated.

Family Caregiver Support Program (FCSP)

Do you help an older relative or friend age 60 or older, or do you help a younger relative or friend who has dementia or Alzheimer’s disease? The Family Caregiver Support Program (FCSP) assists families who are caring for an older relative or friend. The goal of FCSP is to support (not replace) the care provided to frail adults at home. Available benefits and services include: D assessment of caregiver and older adult’s needs. D benefits and resource counseling. D training in caregiving skills. D access to support groups. D counseling in coping skills.

Program qualifications:

D respite care.

v Must be age 60 or older

Qualifying caregivers may receive monthly reimbursement for the purchases of caregiving supplies and/or services, as well as funds to assist with home modifications and assistive devices. FCSP allows caregivers the flexibility to choose the services and supplies most needed. Assistance is also available to caregivers ages 55 or older who are caring for relatives ages birth through 18 years of age.

v Must require assistance with daily activities that include but are not limited to bathing, grooming, light housekeeping, meals or laundry. OPTIONS program may require individuals to contribute to the cost of services based on the total monthly income of the person and the spouse who lives in the same household, if married.

For more information, call SeniorLine at (412) 350-5460 or (800) 344-4319.

For more information, call SeniorLine at (412) 350-5460 or (800) 344-4319.

2013 Allegheny County Senior Resource Guide


Long-Term Living Alternatives

Long-Term Living Alternatives

Nursing Home Transition and Long-Term Living Counseling

Pennsylvania’s Nursing Home Transition enables eligible nursing home residents to safely return to a more self-sufficient lifestyle. Through Long-Term Living (LTL) counseling, information is provided about available home and community services. Area Agencies on Aging (AAAs) can provide extensive counseling on long-term living options and community based services to nursing home residents who want to return to the community.

LIFE Pittsburgh and Community LIFE eligibility requirements: • Age 55 or older • Eligible for Medicare and Medicaid or able to pay privately • Determined to be clinically eligible by AAA • Lives within the program’s service area • Able to live safely in their home with LIFE’s services

LTL counseling includes working closely with family members and caregivers, facility staff and providers to make certain that the best LTL option, as determined by the participant and family members, is accessible to the individual. For details about Nursing Home Transition, visit

To learn more about eligibility for LTCCAP, contact SeniorLine at (412) 350-5460. Trained professionals are on hand to answer questions and, if necessary, arrange for a home assessment to determine which program would best suit your needs. LIFE Pittsburgh can be reached at (412) 388-8050 and Community LIFE can be reached at (866) 419-1693.

To qualify, the person must be:

Dom Care Program

* age 60 or older. * age 18 or older with a physical disability that is expected to last for at least 12 months. * able to either independently or with support direct their care and handle their financial and legal matters. Services include but are not limited to: • Adult Day Services • Advocacy • Affordable housing • Assistance finding or accessing social and recreational opportunities • Equipment not available through health insurance • Home Delivered Meals • Home Modifications

For more than 30 years, the Dom Care Program has provided foster care homes to adults ages 18 years or older who are not able to live alone. Through Dom Care, these individuals choose homes that best meet their personal needs, preferences and interests. Dom Care has enabled many people who are elderly or have physical or mental challenges to live a comfortable life in safe, nurturing surroundings. Dom Care providers care for no more than three people, so they are able to give individual attention and support. Dom Care eligibility requirements: • Age 18 years or older • Unable to live independently • Difficulty with activities of daily living • Independently mobile or semi-mobile • Willing to live with a family What do Dom Care homes provide? • A safe, nurturing environment

• Information and Referral

• Daily supervision

• Peer support and skills training

• Nutritious meals

• Personal Assistance Service

• Help with personal care and activities of daily living

• Personal Emergency Response Systems

• Supervision of medication

• Respite for caregivers

• Housekeeping and laundry services

• Transportation

• Companionship and emotional support

LIFE Programs

Long-Term Care Capitated Assistance Programs (LTCCAP) LIFE Pittsburgh and Community LIFE programs are l i ke “ n u rs i n g h o m e s w i t h o u t wa l l s. ” B o t h p ro grams are designed for individuals ages 55 and older who wish to live independently but may require some outside support. LTCCAP offers the option of staying in one’s own home and, if necessary, being transported to a day health center to receive required services, which can include in-home skilled and personal care, meals on wheels, home safety assessments and transportation.


2013 Allegheny County Senior Resource Guide

What do home providers receive? • Monthly Dom Care payment • Companionship • Support from professional staff • A feeling of well-being for providing a warm, caring home for others • Satisfaction of positively affecting someone’s life A monthly financial supplement is available for an individual on a limited income to assist with payments to a Dom Care provider, and to assure that Dom Care residents have personal spending money.

Information and Referral Service Partners Allegheny County Department of Human Services Area Agency on Aging

Lutheran Service Society (Bellevue) 440 Lincoln Ave. Pittsburgh, PA 15202 (412) 734-9330 TDD/TTY (412) 734-4199

Northern Area Multi-Service Center (Sharpsburg)

209 13th St. Pittsburgh, PA 15215 (412) 781-1176 ext. 2070 TDD/TTY (412) 781-8219

Allentown Senior Citizens Centers 631 E. Warrington Ave. Pittsburgh, PA 15210 (412) 481-5484 TDD/TTY (412) 432-5978

Catholic Youth Association (Lawrenceville)

Stephen Foster Center 286 Main St. Pittsburgh, PA 15201 (412) 621-3342 TDD/TTY (412) 621-1592

Citiparks/Hazelwood Senior Center 5344 Second Ave. Pittsburgh, PA 15207 (412) 422-6549 TDD/TTY (412) 422-6537 healthy_active_living.htm#centers


7321 Frankstown Ave. Pittsburgh, PA 15208 (412) 244-4190 healthy_active_living.htm#centers

Citiparks/North Side

#5 Allegheny Square Pittsburgh, PA 15212 (412) 323-7239 healthy_active_living.htm#centers

Eastern Area Adult Services Keystone Commons 607 Braddock Ave. Turtle Creek, PA 15145 (412) 829-9250

Penn Hills Senior Services

Elder-Ado, Inc. (Mt. Oliver) 320 Brownsville Rd. Pittsburgh, PA 15210 (412) 381-6900 TDD/TTY (412) 381-1668

147 Jefferson Rd. Penn Hills, PA 15235 (412) 244-3400 TDD/TTY (412) 244-3417

Plum Senior Community Center 499 Center-New Texas Rd. Pittsburgh, PA 15239 (412) 795-2330 TDD/TTY (412) 573-0057

Hill House Association (Hill District)

2038 Bedford Ave. Pittsburgh, PA 15219 (412) 392-4450 TDD/TTY (412) 392-4543

Riverview Community Action Corp.

Interfaith Volunteer Caregivers Family Services of Western PA 6401 Penn Ave., Second Floor Pittsburgh, PA 15206 (412) 345-7420 TDD/TTY (412) 345-0018

Jewish Community Center (Squirrel Hill) 5738 Forbes Ave. Pittsburgh, PA 15217 (412) 521-8010 TDD/TTY (412) 208-9102

LifeSpan, Inc. (Homestead)

501 Second St., Box 437 Oakmont, PA 15139 (412) 828-1062 TDD/TTY (412) 828-5109

Seton Senior Center (Brookline) 1900 Pioneer Ave. Pittsburgh, PA 15226 (412) 344-4777 TDD/TTY (412) 344-9711

Vintage, Inc. (East Liberty)

401 N. Highland Ave. Pittsburgh, PA 15206 (412) 361-5003 TDD /TTY (412) 362-2339

314 East Eighth Ave. Homestead, PA 15120 (412) 464-1300 TDD/TTY (412) 461-0769

2013 Allegheny County Senior Resource Guide


Information and Referral Service

441 Smithfield St., Second Floor Pittsburgh, PA 15222 SeniorLine (412) 350-5460 (800) 344-4319 TDD/TTY (412) 350-2727

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2013 Allegheny County Senior Resource Guide

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2013 Allegheny County Senior Resource Guide


Caregiver Support

Caregiver Support


any of us serve as caregivers at some point in our lives—especially as we grow older. If you unexpectedly find yourself in a caregiver role, please know that there are plenty of services out there to help you. This section of the Guide explains the many forms of support that can help keep your loved one living independently for as long as possible, while taking into consideration your needs as a caregiver.

Ten Tips for Caregivers

Respite care (volunteer or paid), Home Health Agencies or inhome non-medical care may be the answer. Or you may decide to hire a geriatric care manager to arrange and oversee your loved one’s care. Perhaps adult day care may be appropriate for your situation. This section will give you an overview of all of these services and more, and local resources for finding the support you need.

4. Educate yourself about your loved one’s condition and how to communicate effectively with doctors.

In addition, it includes helpful checklists, health screening information, tips on choosing a doctor and even making your hospital stay pleasant, if you or your loved one should need to spend time there. We are fortunate to have an abundance of these resources in Allegheny County; consider taking advantage of them. After all, you can’t adequately care for someone else if you don’t care for yourself, as well.

1. Caregiving is a job and respite is your earned right. Reward yourself with respite breaks often. 2. Watch out for signs of depression, and don’t delay in getting professional help when you need it. 3. When people offer to help, accept the offer and suggest specific things that they can do.

5. There’s a difference between caring and doing. Be open to technologies and ideas that promote your loved one’s independence. 6. Trust your instincts. Most of the time they’ll lead you in the right direction. 7. Caregivers often do a lot of lifting, pushing and pulling. Be good to your back. 8. Grieve for your losses and then allow yourself to dream new dreams. 9. Seek support from other caregivers. There is great strength in knowing that you are not alone. 10. Stand up for your rights as a caregiver and a citizen. Provided by the National Family Caregivers Association.


With BAYADA Home Health Care…

“I found the perfect match for extra help at home.”

Helping individuals maintain full and independent lives in the comfort of their own home.

– Mary Lou A., Client

HHA Peggy Peck with Mary Lou A.

With a broad range of services and a team of professionals committed to keeping people of all ages safe at home, BAYADA provides: • Nursing and assistive care • Thoroughly screened health care professionals • Clinical support 24 hours, 7 days • A variety of payment options

Serving the Greater Pittsburgh Area

412-653-6100 South & East 412-787-0709 North & West 412-406-7667 Allegheny Valley


2013 Allegheny County Senior Resource Guide

BAYADA specialty practices include Home Health Care, Pediatrics, Hospice, and Habilitation.

Call 412-374-1440 or 877-412-8950 |

Compassion. Excellence. Reliability.

Caregiver Support Caregiver Websites

Caregiving is a big word that brings with it tremendous responsibility. The caregiving community encompasses not just healthcare and social support professionals but family, friends, partners and neighbors.

Caregiver Support

Whether you are caring for a spouse, aging parent, dear friend or others in your community, the following websites can help. They each offer a wealth of information about various aspects of the caregiving experience. Aging Care: American Association of Retired Persons: Caregiver Stress: Caring Today: Eldercare Locator: Family Caregiver Alliance: Medicare: National Alliance for Caregiving: National Family Caregivers Association: National Institute on Aging: Pennsylvania Department of Aging: Rosalynn Carter Institute for Caregiving: Strength for Caring: This Caring Home: United Hospital Fund: Well Spouse Association:

2013 Allegheny County Senior Resource Guide


Caregiver Support Caregiver Support Books

Home Health Services Caregiver Support

Life is a JOURNEY At every turn, CEDARS can provide the attention and support you need. Whether the need is for nursing services or rehabilitation therapy, CEDARS Home Health Services offers a comprehensive range of services to provide a seamless transition from hospital to home. Call 412.380.9500 or visit to learn more. CEDARS affiliate services include: Personal Care • Skilled Nursing Home Health • Hospice • Private Duty


We Specialize In Providing Private Duty Services Our Caregivers Work with . . . v Seniors v Alzheimers Patients v Hospice Patients v Persons with Physical and Mental Disabilities v Persons Recovering from Surgery or Illness Our Caregivers Help with . . . v Transfers and Hoyer Lifts v Bathing and Dressing v Exercise v Medication Reminders v Meal Preparation v Light Housework and Laundry v Escort to Appointments v Companionship and Respite Care v Shopping/Errands

(412) 871-5786 • 1 (800) 468-2050 All staff have: Criminal checks, health screenings and are insured and bonded.


2013 Allegheny County Senior Resource Guide

A Caregiver’s Challenge: Living, Loving, Letting Go by Maryann Schacht, MSW ISBN: 0976414007, $16.95 (hospice price $9.95) This book is a caregiver’s survival guide for adjusting to the changes that occur when a loved one falls seriously ill. It is filled with resources, recommendations and questions to explore. Family Caregiving ISBN: 13 978-158480391-1, $24.95 This reference guide by the American Red Cross is for people caring for an elderly or chronically ill loved one is very helpful and easy to read. It teaches basic caregiving skills such as giving medication and reading vital signs, as well as home safety, healthy eating, legal and financial matters, caring for the caregiver and more. It includes a chart for recording vital signs and medications, an emergency contact card and a DVD that helps caregivers master skills like positioning and transferring a loved one. Finding Your Way: A Practical Guide for Family Caregivers by Dr. Linda Rhodes ($16.95) Formatted by specific subjects for easy access, this encyclopedia book is an essential companion for day-to-day caregiving. It offers 250 real life questions and common sense answers on topics that caregivers face. Self-Care for Caregivers: A Twelve-Step Approach by Pat Samples (ISBN: 978-1568385600, $14.95) This down-to-earth, encouraging book can help you make the most of your caregiving experience without losing yourself in the process. It discusses the pitfalls of caregiving—the emotional strain, daily struggles, competing needs and questions about confronting pain—and provides suggestions on how to stay strong and sane while offering healthy support and love. The American Medical Association Guide to Home Caregiving (ISBN: 978-0471414094, $14.95) Angela Perry, MD and the AMA draw upon the experience and advice of experts to address the emotional and practical aspects faced in home care: basic and special caregiving skills, choosing and paying a provider, long-term care, nursing home care, care for the caregiver and more. Especially useful is a section on organizations and resources. The Caregiver’s Survival Handbook: How to Care for Your Aging Parent Without Losing Yourself by Alexis Abramson ISBN-13: 978-0399529986, $15.95 The author, an aging expert who frequently appears on the Today Show, offers advice on various healthcare issues, as well as the emotional aspects of caregiving—guilt, frustration, anger, fatigue and burnout. Written especially for women who are caring for parents and children while maintaining a home and working.

Volunteer Caregiving Assistance


et’s face it, caring for our loved ones at home can be stressful if we never have time to care for ourselves, as well. Volunteer assistance and support is offered to caregivers who want to keep loved ones at home despite disabilities or chronic illnesses, yet may not have the funds to arrange for the other types of fee-based in-home services mentioned in this Guide. The following programs are volunteer based.

East End Cooperative Ministry

This interfaith ministry offers 24-hour shelter and nonmedical respite care for adults who are unable to return to their prior housing situation and are in need of a comfortable place to rest and heal after a hospital discharge. This care is offered at the Orr Compassionate Care Center in East Liberty, a home-like setting for up to 12 individuals. This respite care program requires a referral from a counselor or case manager.

Highmark PALS

(800) 988-0706 TTY (800) 988-0668 People Able to Lend Support (PALS) is a program that provides non-medical, in-home services and activities to seniors living within the communities served by Highmark. PALS volunteers are screened and trained to provide friendly visits and help with everyday activities such as grocery shopping and other errands, meal preparation, household chores and yard work.

Interfaith Volunteer Caregivers of Southwestern Pennsylvania (IVC) Family Services of Western PA 6401 Penn Ave., Second Floor Pittsburgh, PA 15206 (412) 345-7420

IVC helps frail or vulnerable Allegheny County residents ages 60 and older live safely and independently by providing occasional volunteer assistance with non-medical tasks of daily living. Caring, trained volunteers recruited from local religious congregations and the community at large provide friendly visits, go grocery shopping and run errands, drive seniors to doctor appointments, conduct home safety checks, assist with correspondence and bill paying, shovel snow and more.

Senior Companion Program of Allegheny County Allegheny County Department of Human Services Area Agency on Aging (412) 350-5460

Senior companions are healthy older adults who help other older adults live independently. They provide support to family caregivers and assist with daily tasks and errands such as grocery shopping. Most of all, senior companions fill the role of a friend for other seniors who need companionship; and they provide a watchful eye to notice when a senior needs extra care. Those who volunteer as senior companions discover that few things feel as good as knowing you’re needed.

VA Pittsburgh Healthcare System H. J. Heinz Campus 1010 Delafield Rd. Pittsburgh, PA 15215 (412) 822-1845

The VA Pittsburgh Healthcare System’s Aspinwall location offers a respite program for veterans living at home. Respite care can also be provided at a VA contracted nursing home. Veterans must be actively enrolled in a VA primary care clinic or other outpatient service to be eligible. Case management services are the primary form of care. VA Respite Care provides periodic relief to caregivers through scheduled short-term admissions to a Community Living Center. Eligible veterans can be admitted for a maximum of 30 days per fiscal year (October 1 through September 30). 2013 Allegheny County Senior Resource Guide


Volunteer Caregiving Assistance

250 N. Highland Ave. Pittsburgh, PA 15206 (412) 361-5549

Geriatric Care Managers A private professional geriatric care manager helps to coordinate and manage the care of older adults. This is a fee-based service.

Geriatric Care Managers

Geriatric care managers can: • conduct assessments to identify problems and eligibility for assistance-need services; • coordinate medical care, including physician contacts, home health and other necessary screenings; • monitor in-home help; • review financial or legal issues; • offer appropriate referrals; • find community resources; • provide crisis intervention; • ensure everything is going well with the older adult and alert the family when it is not; and

• assist in moving a senior from a retirement complex to a nursing home or personal care home. Following is a partial list of geriatric care managers:

• What are your professional credentials? • Are you licensed in your profession?

Pearl Avervach (412) 422-7200

• How long have you been providing care management services?

Sandy Budd (412) 422-7200

• Are you available for emergencies?

Sandra Dunkel (724) 339-1117 Aviva Gross (412) 422-1550 Teryl McCaffrey (412) 646-1257 Andrea Seewald (412) 421-9171 Stefanie Small (412) 904-5958 Missy Sovak (412) 723-6200

SENIOR CARE CONSULTANTS, INC., the oldest care management company in Allegheny County, has provided superior care management services for twenty-two years. Care Managers can:

• Do home visits and have regular communication with clients and their families • Monitor the situation to make sure that needs are met and address changing needs as they arise • Arrange for services, equipment, coordinate doctors’ appointments, assist in hiring home care, assist with bill paying, medication pouring and more • Be the in-town advocate and presence for your loved-one THE CARE REGISTRY, INC., a sister corporation of Senior Care Consultants, Inc., provides quality in-home care. • (412) 421-9171


Questions to Ask When Looking for a Professional Geriatric Care Manager

2013 Allegheny County Senior Resource Guide

• Does your company also provide home care services? • How would you communicate information to me? • What are your fees? (These should be provided in writing to you prior to the start of services.) • Can you provide references? • Are you a member of the National Association of Professional Geriatric Care Managers? Courtesy of the National Association of Professional Geriatric Care Managers. Visit

Senior Care Services From Jewish Family & Children’s Service A partner in AgeWell Pittsburgh

We help our community’s older adults maintain the highest level of independence, offering licensed clinical social workers, certified care managers and 24/7 availability. · Information & referral services · Care coordination · Home care through PA-licensed Caregiver Connection · Comprehensive assessments & care plans · Family consultations · ElderAlert personal emergency response system · Counseling & support groups · Brain Builders Club

Call 412-422-0400 or visit

Geriatric Care How do you know if you need geriatric care management services? Answer these questions:



• Are health problems making it challenging for you to maintain your independence at home? Would you like recommendations to help you remain in your own home? • Does your family live a distance away from you, and so you find it difficult to keep track of all your doctor appointments? • Do you lack information on community and support services to fit your needs? Geriatric Care

• Are you having difficulty managing your medications? • Would you benefit from someone arranging help for you to pay bills on time and keep track of finances? • Are you a caregiver who spends a lot of time going to medical appointments with your loved one? • Do you want peace of mind regarding appropriate healthcare for yourself and your loved ones? • Would you like to decrease emergency room visits or hospitalizations? • Do you need help coordinating household chores and personal care? Would you like someone to assist you or coordinate your care needs? • Are you interested in Meals-on-Wheels or other home-delivered meals? • Do you feel isolated? • Would you like help with arranging transportation? Information provided by the University of Pittsburgh Institute on Aging:

Coordinated Care Helping Seniors Stay Healthy at Home The UPMC Staying-At-Home Program is a geriatric care management program that provides peace of mind for seniors and their loved ones. • comprehensive in-home assessment • two affordable levels of client-centered care • licensed home care agency and registry For more information, call 412-723-6200 or visit

Affiliated with the University of Pittsburgh School of Medicine, UPMC is ranked among the nation’s best hospitals by U.S. News & World Report.

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Home Health Agencies


e all want to maintain the best possible health while remaining independent in our own homes. Home Health Agencies, or HHAs, help older adults meet this goal by providing healthcare services to ill, disabled or vulnerable individuals right in their residences.

Home Health Agencies

HHAs offer services such as: • physical, occupational and speech therapy • personal caregivers • home health aides and nursing • social work Medicare may pay for services provided by HHAs that are approved for certification by the Federal Health and Human Services’ Centers for Medicare and Medicaid Services (CMS). See page 26 for a partial list of HHAs licensed by the Department of Health in Pennsylvania. Who can get Medicare-covered home healthcare? If your doctor decides that you need medical care at home and the home health agency caring for you is Medicare-certified, you can receive services. You must need any of the following services and must be homebound, or unable to leave home without help. What services does home healthcare cover? Skilled nursing care—that is, services and care that can only be performed by a registered or licensed practical nurse. Home health aide services—these aides support nurses by providing help with personal care tasks. Physical therapy—includes exercise to regain movement and strengthen a body area, and training on how to do daily activities. Speech-language therapy—to regain and strengthen speech skills. Occupational therapy—to help with usual daily activities, including learning new ways to eat, put on clothes, etc. Medical social services—to help you with social and emotional concerns related to an illness.

Questions to consider when looking for a home health agency: 1. How long has the agency been serving your community? 2. Does the agency have brochures describing the services it offers and how much they cost? If so, get one. 3. Is the agency an approved Medicare provider? 4. Is the agency’s quality of care certified by a national accrediting body such as the Joint Commission for the Accreditation of Healthcare Organizations? 5. Does the agency have a current license to practice (if required in the state where you live)? 6. Does the agency offer seniors a “patient’s bill of rights” that describes the rights and responsibilities of both the agency and the senior being cared for? 7. Does the agency write a plan of care for the patient (with input from the patient, his/her doctor and family), and update the plan as necessary? 8. Does the care plan outline the patient’s course of treatment, describing specific tasks to be performed by each caregiver? 9. How closely do supervisors oversee care to ensure quality? 10. Will agency caregivers keep family members informed about the kind of care their loved one is getting? 11. Are agency staff members available around the clock, seven days a week, if necessary? 12. Does the agency have a nursing supervisor available to provide on-call assistance 24 hours a day? 13. How does the agency ensure patient confidentiality? 14. How are agency caregivers hired and trained?

Certain medical supplies—like wound dressing (but not prescription drugs).

15. What is the procedure for resolving problems when they occur, and who can I call with questions or complaints?

Durable medical equipment—such as a wheelchair or walker.

16. How does the agency handle billing?

Who orders home healthcare services?

17. Is there a sliding fee schedule based on ability to pay, and is financial assistance available to pay for services?

Most often, your doctor, social worker or hospital discharge planner will help arrange for Medicare-covered home health care. You have a say, however, in which home healthcare agency you use. Visit for details about home healthcare coverage and Medicare benefits.


2013 Allegheny County Senior Resource Guide

18. Will the agency provide a list of references for its caregivers? 19. Who does the agency call if the home healthcare worker cannot come when scheduled? 20. What type of employee screening is done?

You want the best in home health care as you recover. UPMC/Jefferson Regional Home Health provides the quality care you need for recovery at home — whether it’s for a heart problem, stroke, diabetes, joint replacement, or other needs. We make home health visits and talk with you by phone to provide enhanced services in nursing, rehabilitation, nutrition, wound care, and more. We’re available 24 hours a day, 7 days a week, in 14 counties. Call us toll-free at 1-888-860-CARE (2273) or visit us online at

Affiliated with the University of Pittsburgh School of Medicine, UPMC is ranked among the nation’s best hospitals by U.S. News & World Report.

2013 Allegheny County Senior Resource Guide


Home Health Agencies Getting Started

Home Health Agencies

Usually, once your doctor refers you for home health services, staff from the home health agency will come to your residence to talk with you about your needs and ask some questions about your health. The home health agency will also talk to your doctor about your care and keep him updated about your progress. An order from your doctor is needed to begin care.

Your Plan of Care

The home health agency will work with you and your doctor to develop your plan of care. This lists what kinds of services and care you should get for your health issue. You have the right to be involved in any decisions about your treatment. Your plan of care should include the following: • What services do you need? • What healthcare professionals should give these services? • How often will you need the services? • What medical equipment do you need? • What results does your doctor expect from your treatment? Your doctor and home health agency staff should review your plan of care often (at least once every 60 days). If your health condition changes, the home health staff should tell your doctor right away. The home health agency should only change your plan of care with your physician’s approval and they should tell you about any changes in your plan of care. If you have questions about your care or feel that your needs aren’t being met, talk to both your doctor and the home health agency. The following is a list of home health agencies in Allegheny County: Advantage Home Health Services, LLC (412) 440-0142 Anova Home Healthcare (412) 859-8801 Aseracare Home Health and Hospice (412) 376-9472 BAYADA Home Health Care (412) 374-1440 Care at Home Preferred (412) 967-1111 Care Unlimited (412) 367-3620 Cedars Home Health Care (412) 380-9500 Celtic Healthcare (800) 355-8894 Concordia Visiting Nurses (877) 352-6200


Diversified Health Care (412) 784-8888 Extended Family Care (412) 241-7292 Family Home Health (412) 856-4000 Family Hospice and Palliative Care (412) 572-8800 Forbes Hospice (412) 578-6788 Gallagher Home Health (412) 279-7800 HealthSouth Harmerville Home Health Agency (412) 826-2799 Heartland Home Health Care (412) 928-2126 Interim Healthcare (412) 436-2200

2013 Allegheny County Senior Resource Guide

Landmark Home Health Care (724) 444-6767 Liken Home Care (412) 816-0113 Loving Care Agency (412) 922-3435 Maxim Healthcare Services (412) 687-2838 Medi-Home Health Agency (412) 702-1840

Paramount Home Health Services (412) 650-3107 (724) 969-1091 Personal Touch Home Care (412) 681-1044 PRN Health Service (800) 860-8222 Renaissance Home Care (412) 563-5055 Sandin Home Health Services (412) 816-2325

Northern Home Care (412) 781-1175, ext. 2060

St. Barnabas Home Care (724) 444-5502

Nursefinders of Western Pennsylvania (412) 429-5880

UPMC/Jefferson Regional (888) 860-2273

Omni Home Care (412) 276-5030

West Penn Allegheny Home Care (412) 330-4211

Home Care


A Division of Gallagher Home Health Services

We’ll take care of you like family... Iva Gallagher

Our Mom, Our Motivation

because those are the values instilled in us by Our Home Health our Mom. Division can provide you

Gallagher Home Care can provide you with the Medical or Non-Medical services you need to stay in your home safely. Over 5,000 people have trusted us to provide their care and you can too. Care can be Provided in Hours, Visits or Shifts  Personal Care  Bathing, Dressing, Grooming, Toileting  May include Companion & Homemaking Services  Companions  Medication Management  Homemaking  Private Duty Nursing or Home Health Aides  PDA and VA Services  Long Term Care Insurances  Worker’s Compensation

with Skilled Services ordered by your physician and generally paid for by your insurance company. This may include:       

Skilled Nursing

Mental Health Nursing

Physical Therapy Occupational Therapy Speech Therapy Social Work Home Health Aides

Do you have questions? Call us at

For information on Gallagher Home Care Services contact:


Director of Home Care Development

Or visit us at

Katie Poeschel

412-279-2257 2013 Allegheny County Senior Resource Guide




We’ll help you

Find it. NON-MEDICAL HOME CARE Over 13 languages spoken, to better understand your needs!      

Personal Care Errands Bathing/Dressing Safe Ambulation Dr. Appointments Hourly & Live-in Services

     

Chore Services Grooming/Hygiene Bed/Tub Transfers Alzheimer’s Care Benefit Coordination Meal Preparation

     

Transportation Homemaking Companionship Direct Insurance Billing Medication Reminders Safety Supervision

412.521.4700 4374 MURRAY AVE . PITTSBURGH . PA 15217 28

2013 Allegheny County Senior Resource Guide

In-Home Service, Non-Medical Care

Home Care Services


Non-medical home care can include: • meal preparation • personal care • light housekeeping

Over 40 years of providing quality care to older adults in Allegheny County.

• grocery shopping • local transportation • laundry • medication reminders Services can be rendered on either a short- or long-term basis right in your residence. Fees vary so contact the individual provider for rates and payment information. Following is a list of some of the private duty home care providers available in Allegheny County. Always At Home (866) 256-1202

Eastern Area Adult Services (412) 829-9250

Arcadia Home Care and Staffing (412) 871-5786

Gallagher Home Health Services (412) 279-7800

BAYADA Home Health Care (412) 374-1440

Guardian Angel Home Care Services (412) 492-8290

Care at Home (724) 339-1117

Home Healthcare Group Medical (412) 731-1267

Caregiver Connection (412) 422-0400 Cedars (412) 380-9500 Celtic Healthcare (800) 355-8894 ComForcare Senior Services (412) 521-4700 Comfort Keepers North/West (412) 787-0709 South/East (412) 653-6100 Allegheny Valley (412) 406-7667 This is not a comprehensive list.

Home Helpers (724) 776-4478 HomeInstead Senior Care (866) 996-1087 Liken Home Care (412) 816-0113 ResCare Home Care (412) 937-8791 The Care Registry (412) 421-5202 UPMC/Jefferson Regional (888) 860-2273 Visiting Angels (800) 365-4189

Home Care Services for older adults provided in their own home include: • Personal Care • Companionship • Housekeeping For more information: (412) 829-9250 or visit us at

Community Care Network

Life is a JOURNEY At every turn, CEDARS can provide the support you need when aging, illness or disability affects daily routines. From meal preparation and housekeeping to shopping and lawn care, CEDARS can provide affordable, private-duty services to ensure that life moves comfortably forward. Call 412.380.9500 or visit to learn more. CEDARS affiliate services include: Personal Care • Skilled Nursing Home Health • Hospice • Private Duty 2013 Allegheny County Senior Resource Guide


In-Home Service, Non-Medical Care

ven as we grow older and potentially have to deal with challenging healthcare issues, we still want to remain confident and comfortable in our own homes. Private duty home care is a type of non-medical home care service that enables older adults to do just that.

In-Home Service, Non-Medical Care

In-Home Service, Non-Medical Care

“Personal Directions for Quality Living” Form

The National Consumer Voice for Quality Long-Term Care has a useful form called “My Personal Directions for Quality Living” that can be used by anyone for their personal directed care. The form encourages communication between those who might need care and those who provide care. The form lists 14 categories where (potential) care receivers can write in their wishes. Fill out the form, sign and date it, and give a copy to your family so they can share it, as the need arises, with your caregivers. The form can be downloaded at From the home page, type “personal directions” into the search box. I want my caregivers to know: • the way I like to awaken and begin my day • the way I relax and prepare to sleep at night • activities I enjoy • things I would like to have in my room • foods that I enjoy for comfort and fun • things I do not like • I become anxious when • things that calm or soothe me • things that make me laugh • religious preference • at the end of my life I would like • for more information about me, please talk to • other

Health and Safety with Compassion, Respect, and Dignity. Providing High Quality In-Home Care Since 2001! Locally owned and managed by people who care about making a difference. Services for every need and budget:  Personal Care Trust our family to take

care of yours.

Alzheimer’s Care

Meal Preparation and Planning

Light Housekeeping

Transitional Care Back Home

Hospice Support

Medication Management


Emergency Response

Payment Options: 

Long Term Care Insurances

Medicaid Waiver

Private Pay

Call today for a FREE, No-Obligation In-Home Assessment. (412) 492-8290


2013 Allegheny County Senior Resource Guide

In-Home Service, Non-Medical Care Checklist When I receive my home healthcare:




1. The staff is polite and treats me and my family members with respect. 2. The staff explains my plan of care to me and my family, lets us participate in creating this plan, and informs us ahead of time about any changes. 3. The staff is properly trained and licensed to perform the type of healthcare I need. 4. The agency explains what to do if I have a problem with the staff or the care I am getting. 5. The agency responds quickly to my requests. 6. The staff checks my physical and emotional status at each visit. 7. The staff responds quickly to changes in my health or behavior. 8. The staff checks my home and suggests changes to meet my special needs and ensure my safety. 9. The staff has told me what to do if I have an emergency.

10. The agency and its staff protect my privacy.




Liken Home Care’s goal is to provide superior service while enhancing the independence, comfort, and dignity of our clients. Our Companions, Aides, LPNs and RNs have been helping individuals at home for over 35 years with bathing, personal care, mobility, meals, light housekeeping, medication and more. In addition, our care managers will provide a lifeline between families and their loved ones with our Peace of Mind Program.

The region’s  most  trusted  source   for  care  in  the  home.  

Call for a free assessment and more information or visit our website:

(41 2 ) 81 6 -0 11 3 ⃒ w ww .l ike nse rvi m

2013 Allegheny County Senior Resource Guide


Hospice Care


Hospice Care

ospice provides support and special care for a person at the end of life or in the final phase of an incurable illness. Hospice neither advances nor postpones death but recognizes dying as a normal part of life. Under hospice care, individuals can live their last days as comfortably and fully as possible; the patient and family are able to prepare for death both mentally and spiritually. A doctor is required to prepare a hospice order but a team of people are involved in providing hospice services, including physicians, hospice medical directors, nurses, aides, social workers, spiritual counselors and volunteers.

A quick FAQ about hospice care: Who qualifies for hospice care? Any person who has a lifethreatening or terminal illness. How does hospice care work? Typically, a family member serves as the primary caregiver and, when appropriate, helps make decisions for the terminally ill individual. The hospice staff makes regular visits to assess the patient and provide additional care. Hospice staff is on-call 24 hours a day, seven days a week.

Must someone be with the patient at all times? Not in the early weeks of care; however, since one of the most common fears of patients is dying alone, hospice generally recommends that someone be there continuously. Hospice can provide trained volunteers to offer respite care. Is the patient’s home the only place where care can be delivered? No. The majority of hospice patients are cared for in their own homes but also in homes of loved ones, nursing homes, personal care homes and prisons. How does hospice manage pain? Hospice believes that emotional and spiritual pain are just as real and in need of attention as physical pain, and it addresses each. Is hospice care covered by insurance? Eighty percent of people who use hospice care are ages 65 and older, and are thus entitled to services offered by the Medicare Hospice Benefit. Does hospice provide any help to the family after the patient dies? Hospice provides continuing contact and support for family and friends for at least a year following the death of a loved one.

Is there any special equipment or changes I have to make in my home before hospice care begins? Your hospice provider Source: Pennsylvania Department of Health. will assess your needs, recommend equipment and help make CCH-Print Ad 1112 3.5x4.75_cch_ad_3x4_PA_01 11/19/12 11:40 AM Page 1 arrangements to obtain any necessary equipment.


2013 Allegheny County Senior Resource Guide

Hospice Care Questions to ask when looking for a hospice program:


Is the hospice licensed?


What type of services are provided?


What kind of support is available to the family/caregiver?


What roles do the attending physician and hospice play?


What does the hospice volunteer do?


How does hospice work to keep the patient comfortable?


How are services provided after hours?


How and where does hospice provide short-term in-patient care?


Can hospice be provided in a nursing home or long-term care facility?

Hospice Care


Information provided by the Pennsylvania Department of Health.

Connecting Home and Health Geriatric Care Management Living Assistance Services Homecare Nursing Physical/Occupational/Speech Therapy Medical Social Services Registered Dieticians Home Health Aides Hospice & Palliative Care

Call us for a Complimentary In-Home Assessment To learn about employment opportunities with Celtic Healthcare, please contact

1-800-355-8894 2013 Allegheny County Senior Resource Guide


Hospice Care

Hospice Care Albert Gallatin Amedisys Hospice (724) 439-4440

Grane Hospice Care (800) 379-0129

Aseracare Hospice (412) 376-9472

Heartland Homecare and Hospice (412) 928-2126

Bethany Hospice of Western Pennsylvania (877) 781-2221

Hope Hospice (412) 367-3685

Family and Medical Leave Act (FMLA) United States Department of Labor (866) 487-2365

Hospice Compassus (412) 276-4700

Catholic Hospice (724) 933-6222 Cedars Community Hospice (412) 380-9500

Medi Home Hospice (877) 255-6334

Celtic Healthcare (800) 355-8894

Odyssey Hospice (412) 920-5500

Compassionate Care Hospice (412) 241-8240

Paramount Hospice and Palliative Care (724) 969-1021

Family Hospice and Palliative Care (412) 572-8800

Sivitz Jewish Hospice (412) 422-5700 St. Barnabas Hospice (724) 444-5541

Forbes Hospice (412) 325-7200

Good Samaritan Hospice Forbes Hospice Ad 3.625 (724) 933-8888

Vitas Innovative Hospice Care

(800) x 4.875:Layout 1 865-7153 12/11/12

1:32 PM

You may qualify for the same if you need to take a medical leave because you are unable to work due to a serious health condition. The law applies to companies who have 50 or more employees and to those employees who have received 52 pays.

Three Rivers Hospice (412) 349-0760

Gateway Hospice (412) 536-2020

If you are responsible for caring for an immediate family member (spouse, child or parent) with a serious health condition, you may be eligible under the Family and Medical Leave Act for up to a total of 12 workweeks of unpaid leave during any 12-month period.

Page 2

To learn more, visit whd/fmla/index.htm.

Forbes Hospice is the oldest and most trusted nonprofit hospice and palliative care program in the Pittsburgh region. Programs to assist patients and families include: • Palliative home care • Pediatric hospice care • Care in long-term facilities • Care in a hospital setting • In-patient facility Please call us to learn more. 1.800.381.8080



2013 Allegheny County Senior Resource Guide

Community Hospice

Life is a JOURNEY At every turn, CEDARS can provide the attention and support you need that goes beyond traditional health care to ensure peace and comfort though the end-of-life process. Hospice is available in the home or within the CEDARS Hospice Center located in Monroeville. Call 412.380.9500 or visit to learn more. CEDARS affiliate services include: Personal Care • Skilled Nursing Home Health • Hospice • Private Duty

Hospice Care

Palliative Care

Learn more about hospice care:

What is Palliative Care?

Hospice Association of America (800) 658-8898

Hospice Foundation of America (202) 457-5811 This foundation’s website offers a number of books, bro chures, DVDs and webinars to assist families who are being served by hospice.

Palliative care can be provided at a hospital, nursing home, as­sisted living facility or in one’s home. The palliative team:

Hospice Net

• provides relief from pain and other uncomfortable symp­ toms.

This website is a resource for patients and families facing lifethreatening illnesses, including how to find a local hospice and FAQs on hospice care, various topics related to grief and bereavement, and helping children and teens deal with death.

• assists in making difficult medical decisions.

The National Association for Home Care and Hospice The National Association for Home Care and Hospice is the nation’s largest trade association representing the interests and concerns of home care agencies, hospices and home care aide organizations.

• coordinates care with other doctors and helps to navigate the often-complex healthcare system. • helps to make a plan for living well and provides emotional and spiritual support. Source:

Comfort and compassion when it’s needed most Hope Hospice provides support and care for people with life limiting illnesses and their families.When caring matters the most, Hope Hospice allows the patient to remain at home, whether that be a facility or private home, so we can promote comfort, peace and dignity. We focus on the whole person - physical, emotional, mental and spiritual.

Call us today!

1-877-367-3685 Hope Hospice, Inc.

3292 Babcock Boulevard • Pittsburgh PA 15237 3356

2013 Allegheny County Senior Resource Guide


Hospice Care/Palliative Care

This association distributes a number of general information publications about hospice through its website, including the history of hospice care, “fact and fiction” regarding hospice, the hospice patient’s bill of rights.

Palliative care is for a person of any age and at any stage in an illness, whether that illness is curable, chronic or lifethreatening. Palliative care basically relieves or soothes the symptoms of a disease and can be provided by one doctor while other doctors work with a patient to try and cure an illness. Getting such care can actually help a patient recover from an illness by relieving pain, anxiety or loss of appetite when undergoing medical treatments or procedures such as surgery or chemotherapy.

Adult Day Services

A Adult Day Services

dult day services facilities offer a safe environment for older adults who are not capable of full-time independent living. Naturally, most seniors prefer to stay in their own homes as they age, and adult day services help them to do so by lending support with things such as transportation, supervision, nutrition, basic personal care and socialization. Another benefit of adult day services comes in the form of welcome relief for caregivers. Many of the centers listed here organize social activities for seniors, including daily lunches, group trips, cooking and crafts, and visits from beauticians and podiatrists, to name a few. All of this provides social enrichment for older adults while providing their caregivers with well deserved breaks. Adult day facilities are licensed and inspected by the Pennsylvania Office of Long-Term Living. For more details, contact the adult day services program nearest you.

East Community LIFE East End* 301 Meade St. East End, PA 15221 (866) 419-1693 SarahCare 2030 Ardmore Blvd. Forest Hills, PA 15221 (412) 271-3600 Community LIFE Homestead* 491 East Eighth Ave. Homestead, PA 15120 (412) 464-2101 Catholic Youth Association of Pittsburgh, Inc. Stephen Foster Center 286 Main St. Lawrenceville, PA 15201 (412) 621-3342 Blind and Vision Rehabilitation Services of Pittsburgh** (Serves visually impaired) 1800 West St. Homestead, PA 15120 (412) 368-4400 Community LIFE* 1305 Fifth Ave. McKeesport, PA 15132 (412) 664-1448 Mon Yough Community Services, Inc. Senior Connection 500 Market St. McKeesport, PA 15132 (412) 672-3400


Woodside Place 1215 Hulton Rd. Oakmont, PA 15139 (412) 826-6500 New Horizon Senior Center** 10147 Frankstown Rd. Penn Hills, PA 15235 (412) 247-4902 Penn Hills Senior Center 147 Jefferson Rd. Penn Hills, PA 15235 (412) 244-3415 Easter Seals 2525 Railroad St. Pittsburgh, PA 15222 (412) 281-7244, ext. 237 The Anathan Club 1620 Murray Ave. Squirrel Hill, PA 15217 (412) 422-9454

North Arbors III of St. Barnabas** 6005 Valencia Rd. Gibsonia, PA 15044 (724) 625-1530 LIFE Pittsburgh* 1200 Reedsdale St. Suite 4, Rear North Shore, PA 15233 (412) 388-8050 Easter Seals/Harmarville 370 Guys Run Rd. Cheswick, PA 15024 (412) 826-4939 LIFE Pittsburgh* Three Allegheny Center Pittsburgh, PA 15212 (412) 388-8050

2013 Allegheny County Senior Resource Guide

VA Pittsburgh Healthcare System H.J. Heinz Campus 1010 Delafield Rd. Pittsburgh, PA 15215 (412) 822-2222 Ross Senior Adult Training Facility (Primarily serves intellectually disabled adults.) 105 Braunlich Dr. Ross Twp., PA 15237 (412) 931-2287 Community LIFE Tarentum* 702 Second Ave. Tarentum, PA 15084 (724) 230-3240

South Allentown Adult Daycare Services 2201 Salisbury St. Allentown, PA 15210 (412) 431-0557 Baldwin Seniors Program TAC** 5225 Grace St. Baldwin, PA 15236 (412) 882-5015 Prime Time Adult Services** Christ United Meth. Church 44 Highland Rd. Bethel Park, PA 15102 (412) 835-6661 Elizabeth Seton Center 1900 Pioneer Ave. Brookline, PA 15226 (412) 344-4777

Chartiers ATF/Individual Developmental Disabilities** 2866 Glenmore Ave. Dormont, PA 15216 (412) 344-7155 LIFE Pittsburgh* One Parkway Center 875 Green Tree Rd. Green Tree, PA 15220 (412) 388-8050

West Valley Care Adult Day Services 345 Maplewood Ave. Ambridge, PA 15003 (724) 266-9626 650 Cherrington Parkway Moon Twp., PA 15108 (412) 264-0104 Center for Community Support 86 Coraopolis Rd. Coraopolis, PA 15108 (412) 771-3614 (Primarily serves intellectually disabled adults.) Partners for Quality Citizen Care Walden Center 1225 Lewis Ave. Coraopolis, PA 15108 (412) 264-8755 (Primarily serves intellectually disabled adults.)

* These programs provide all-inclusive medical and supportive services under (LTCCAP). See page 14. ** Special needs. Call individual facilities for specifcs.

Adult Day Services Questions to consider when looking for adult day services providers:

• Did you feel welcome at the facility?

• Are the staff and participants cheerful?

• Did someone spend time finding out what you want and

Adult Day Services

need in terms of services?

• Did someone clearly explain what services and activities the center provides? • Was information presented about staffing, program procedures, costs and what they expect of their caregivers? • Was the facility clean, pleasant and free of odor?

• Were the building and rooms wheelchair accessible?

• Was the furniture sturdy and comfortable?

• Are there quiet areas for relaxation? • Are participants involved in planning activities? • Does the facility engage volunteers to help?

2013 Allegheny County Senior Resource Guide


Screenings / Preventative Health

Screenings / Preventative Health

Screening Tests for Adults Ages 50 and Older Screenings are medical tests that look for diseases before you have symptoms. These tests can find diseases early when they are easier to treat. Getting recommended screenings is one of the most important things you can do for your health. Health experts from the US Preventive Services Task Force have made the following recommendations about which screening tests you need and when to get them. • Abdominal aortic aneurysm. If you are a male between ages 65 and 75, and have ever been a smoker, talk with your doctor about being screened. • Blood pressure. Have your blood pressure checked at least every two years. • Bone density. Get a bone density test if you are age 65 or older to screen for osteoporosis. • Breast cancer. Women should have a mammogram every one to two years.

• Cervical cancer. Women should have a Pap smear every one to three years. After 65, check with your doctor. • Cholesterol. Have your cholesterol checked regularly. • Colorectal cancer. Get tested regularly for colorectal cancer starting at age 50. • Depression. If you feel sadness or hopelessness that lasts two weeks or longer, talk to your doctor about being screened for depression. • Diabetes. Have a blood test for diabetes if you have high blood pressure. • Hearing. If you are 65 or older, have your hearing checked regularly. • Obesity. Have your body mass index (BMI) calculated to screen for obesity. Calculate your own BMI at

Tobacco Cessation Assistance Free Pennsylvania Tobacco QuitLine (800) 784-8669

Trying to quit smoking? Call Pennsylvania’s Free Quitline. It offers phone support and printed cessation program materials to follow. Tobacco Free Allegheny (412) 322-8321 Tobacco Free Allegheny is a community resource that provides education about all aspects of tobacco use and the harmful effects of secondhand smoke exposure. It helps current smokers become former smokers by offering group and individual support to those who want to quit.

• Vision. Have your vision checked every one to two years.

Vaccines Save Lives! Take care of your health across the lifespan. Vaccinate. Vaccinations aren’t just for kids. They’re for every generation and they prevent dangerous diseases. Adults could be at risk for several diseases that can be prevented with vaccines. Did you know…… If you are between the ages of 19 and 64, and you smoke or have asthma, health officials now recommend that you get the pneumonia shot. At age 65, all adults should have this vaccination. EVERYONE age 6 months and older should get a flu vaccination every year. Tdap is the new tetanus booster that also protects against whooping cough; a dangerous disease that adults can spread to unprotected babies. Shingles is a painful skin rash that can be prevented with shingles vaccine. Talk to your health care provider about recommended vaccines that you may need, or contact the Allegheny County Health Department. at (412) 687-2243.


2013 Allegheny County Senior Resource Guide

Warning Signs Warning Signs of Heart Attack, Stroke, Depression and Dementia Heart attack: • Tightness in chest • Pain in arm(s)

• Women generally have indigestion and nausea, fatigue, rapid heart beat, shoulder pains and, in some cases, no noticeable warning signs.  It is important to seek medical attention immediately when signs of a heart attack or stroke occur. If you experience signs of either, dial 911 immediately.

• Sadness, hopelessness or helplessness • Fatigue or slowed movement • Unexplained or aggravated aches and pains • Lack of interest in personal care, hobbies and pastimes • Social withdrawal and isolation • Weight loss or loss of appetite • Sleep disturbances • Memory problems • Loss of self-worth

Cancer Facts for Anyone Age 50 or Older

Cancer strikes people of all ages, but you are more likely to get cancer as you get older, even if no one in your family has had it. The good news is that cancer death rates are going down. No matter what your age, the chances of surviving cancer are better today than ever before. What Is Cancer? There are many kinds of cancer but they all begin when cells in a part of the body become abnormal and start making more cells. These extra cells form a mass of tissue called a growth or tumor. If the tumor gets bigger, it can hurt nearby tissues and organs. Cancer cells also can break away and spread to other parts of the body. When cancer is found early, treatment is more likely to work. Early treatment often can shrink or destroy the tumor and stop it from growing and spreading. It may help to get regular checkups and to know the symptoms of cancer.

Ongoing, it’s important to receive physical exams on a regular basis, and to adopt a healthy lifestyle—including a balanced, low-fat/high-fiber diet, increased physical activity, and no tobacco use. This will reduce your risk of heart attacks and strokes. For more information, visit the American Heart Association at www., Centers for Disease Control and Prevention at, National Heart, Lung and Blood Institute at or National Stroke Association at

• Increased use of alcohol or other drugs

• Becomes lost in familiar locations

• A new mole or a change in an existing mole


• Difficulty with short-term memory

• A sore that does not heal

• Doesn’t notice memory problems or seem to care

• Hoarseness or a cough that does not go away

• General confusion, disorientation to date, time or place

• Changes in bowel or bladder habits

• Apathy, irritability, depression, anxiety

• A hard time swallowing

• Sudden muscle weakness, numbness or paralysis in face, arm or leg, especially on one side of the body • Sudden blurry vision or loss of vision in one or both eyes • Confusion, or trouble speaking or understanding simple statements • Sudden trouble walking • Dizziness, loss of balance or coordination • Sudden severe headache with no known cause 

• Fixation on death, suicidal thoughts or attempts

Dementia and Alzheimer’s Disease: • Slow mental decline

• Problems with language, math, abstract thinking, and judgment • Personality changes with strange quirks or inappropriate behaviors • Wandering or hiding objects • Problems with eating and sleeping

• Sudden nausea, fever and vomiting • Brief loss of or decreased consciousness (fainting, confusion, convulsions or coma)

Source: Pennsylvania Department of Health and National Institutes of Health.

What Symptoms Should I Watch For? Cancer can cause many different symptoms. Here are some things to watch for: • A thickening or lump in the breast or any other part of the body

• Discomfort after eating • Weight gain or loss with no known reason • Unusual bleeding or discharge • Feeling weak or very tired Most often, these symptoms are not due to cancer. They may be caused by non-cancerous (benign) tumors or other problems. If you are having any of these symptoms or other changes in your health, see your doctor as soon as possible. Don’t wait to feel pain. In its early stages, cancer usually doesn’t cause pain. Source: National Institute on Aging.

2013 Allegheny County Senior Resource Guide


Warning Signs

• Shortness of breath


Choosing a Doctor

Choosing a Doctor Choosing a Doctor

What Do You Need to Know About a Doctor?

There are many reasons why you might be looking for a new doctor. You may have moved or your doctor could be retiring. The following ideas can help you find a doctor who is right for you.


• Is the doctor taking new patients? • Is the doctor covered by my insurance plan? • Does the doctor accept Medicare?

Type of Doctor

Qualifications and Characteristics

For your primary care doctor, you might want one of the following:

• Is the age, sex, race or religion of the doctor important to you?

• General practitioners provide healthcare for a wide range of medical problems. They do not focus on any one area of medicine. • Family practitioners have extra training on healthcare for all family members, regardless of age.

• Will language be an obstacle to communication? Is there someone in the office who speaks my language? • Do you prefer a group practice or an individual doctor?

What to Look for in a Doctor

• Internists are doctors for adults. Some internists take additional training to become specialists. For example, cardiologists are internists who specialize in diseases of the heart.

Board certification. Board certified doctors have extra training after medical school to become specialists in a field of medicine such as family practice, internal medicine, or geriatrics.

• Geriatricians specialize in the care of older adults.

Communication. You want a doctor who will listen carefully to your concerns, answer your questions, and explain things clearly and fully.

Finding a New Doctor Ask people you know about doctors they use and like. Friends, coworkers and other health professionals may be helpful. A doctor whose name comes up often might be a good one to try. If you need more help finding names of doctors, contact a local hospital or medical center, medical society, physician referral service, or nearby medical schools. If you belong to a managed care plan, you can get a list of doctors from the plan’s membership services office. Online resources like www.healthfinder. gov may be useful, as well.


Type of health insurance. Does the doctor accept your insurance plan? Location. Will it be easy for you to get to the doctor’s office?

• Does it matter which hospital the doctor admits patients to?


• Is the location of the doctor’s office convenient? How far am I willing to travel to see the doctor? • Is there parking? What does it cost? Is the office on a bus or subway line? • Does the building have an elevator? What about ramps for a wheelchair or walker?

Office Policies

• What days/hours does the doctor see patients?

Lab work. Will you need to go to another location for blood tests or are lab tests done in the doctor’s office?

• Are there times set aside for the doctor to take phone calls? Does the doctor accept emailed questions?

Availability. Who sees patients for the doctor if he is out of town or not available? Is he part of a group practice?

• Does the doctor make house calls, if necessary?

Once You’ve Found a New Doctor

• What’s the process for urgent care? How do I reach the doctor in an emergency?

Once you’ve found a doctor you like, your job is not finished. A good doctor-patient relationship is a partnership. Both you and your doctor should work together to solve your medical problems and maintain your good health.

2013 Allegheny County Senior Resource Guide

• How far in advance do I have to make appointments?

• Who takes care of patients after hours or when the doctor is away? Source: National Institute on Aging,

Geriatric Medicine


When do you need a geriatric assessment? If you: • need a comprehensive baseline evaluation of your current existing health concerns. • are dealing with multiple medical problems, including mental and emotional changes that often accompany physical illness. • have feelings of depression or excessive worry.

• are experiencing persistent confusion or memory loss.

• Help to prepare an older adult to move

• have problems with bladder control.

The assessment data is organized into a care plan which includes a monitoring checklist of the following.

• are having frequent or serious falls or problems with balance. • your primary care physician needs to know how to better manage you care.

What does a geriatric assessment include?

to another level of care

• Diagnosis • Medications • Nutrition, vision, dental and hearing screenings • Bowel and bladder function • Immunizations

• Functional assessment • Cognitive (reasoning/judgment)

• Cognition and emotion


• Sleep disorders

• Gait (walking/balance) assessment • Depression screening • Medication review • Long-term care placement assessment

• Mobility and exercise

• Need for support services assessment • Recommendation of long-term care facilities

• Develop a plan of care • Advance directives To learn more, contact one of the following UPMC Senior Care Assessment Centers: Benedum Geriatric Center (412) 692-4200 or UPMC Shadyside Senior Care (412) 623-2700

Connecting you with the information you need. The Aging Institute of UPMC Senior Services and the University of Pittsburgh helps older adults, their friends, family members, and health team get information about community services, healthy aging and resources for caregivers. Our toll-free telephone service can help get you connected to the services and information you need. • Are you caring for a loved one with health issues? • Are you coping with the loss of a loved one? • Do you have questions about healthy aging? Call the Aging Institute of UPMC Senior Services and the University of Pittsburgh at 1-866-430-8742 (toll free) or visit

Affiliated with the University of Pittsburgh School of Medicine, UPMC is ranked among the nation’s top 10 hospitals by U.S. News & World Report.

2013 Allegheny County Senior Resource Guide


Geriatric Medicine

geriatrician is a physician trained in the care of older adults. A geriatrician will complete an assessment of a potential patient, and may work in tandem with the patient’s primary care doctor to provide care. Alternatively, a geriatrician can serve as a patient’s primary care doctor. In either case, geriatricians work with their staff to gather a team of caregivers, as needed—including psychiatrists, social workers, nurses, pharmacists and therapists.


Health Clinics/Centers or seniors with low incomes and little or no health insurance, the cost of healthcare can be overwhelming. For the uninsured, even the cost of getting a flu shot or basic check-up at a physician’s office can cause financial strain. Unfortunately, in an effort to save money, many older adults opt to forego healthcare.

Health Clinics/Centers

Health clinics/centers can help ease that financial strain and keep seniors on track with preventative health practices. They provide family healthcare services such as check-ups, shots, blood pressure checks and more. Call a center near you for more information.

Central Adagio Health Town Place Forbes and Stanwix Downtown Pgh., PA 15222 (412) 288-2140 Hill House Health Center 1835 Centre Ave. Hill District, PA 15219 (412) 261-0937 St. Margaret Lawrenceville Family Health Center 3937 Butler St. Lawrenceville, PA 15201 (412) 622-7343 Allegheny County Health Department/Flu Clinic Only 3441 Forbes Ave. Oakland, PA 15213 (412) 578-7953 Community Human Services 374 Lawn St. Oakland, PA 15213 (412) 621-4708 Magee-Womens Outpatient Hospital Oakland Clinic 300 Halket St. Oakland, PA 15213 (412) 641-4455 UPMC Montefiore 3459 Fifth Ave. Oakland, PA 15213 (412) 647-2345 UPMC Matilda H.Theiss Health Center 373 Burrows St. Oakland, PA 15213 (412) 383-1550


Birmingham Free Clinic 44 South Ninth St. Pittsburgh, PA 15203-1119 (412) 692-4706 Catholic Charities Free Health Care Center 212 Ninth St., Ste. 301 Pittsburgh, PA 15222 (412) 456-6911

East End Community Health Center 117 N. Negley Ave. East Liberty, PA 15206 (412) 404-4000 East Liberty Family Health Care Center 6023 Harvard St. East Liberty, PA 15206 (412) 661-2802

Hilltop Community Healthcare Center 317 Climax St. Pittsburgh, PA 15210 (412) 431-3520

Hazelwood Family Health Center 4918 Second Ave. Hazelwood, PA 15207 (412) 422-9520

Mercy Health Center 1515 Locust St. Uptown, PA 15219 (412) 232-7800

Alma Illery Medical Center Primary Care Health Services, Inc. 7227 Hamilton Ave. Homewood, PA 15208 (412) 244-4700

East Braddock Family Health Center 404 Braddock Ave. Braddock, PA 15104 (412) 351-6300 Free Clinic at Braddock 415 Sixth St. Braddock, PA 15104 (412) 723-2086 Magee-Womens Hospital Clairton Clinic 559 Miller Ave. Clairton, PA 15025 (412) 233-7021 Duquesne Family Health Center Two Duquesne Plaza Duquesne, PA 15110 (412) 466-6300 Adagio Health 211 N. Whitfield St. East Liberty, PA 15206 (412) 661-2900

2013 Allegheny County Senior Resource Guide

McKeesport Family Health Center 627 Lysle Blvd. McKeesport, PA 15132 (412) 664-4112 UPMC McKeesport 1500 Fifth Ave. McKeesport, PA 15132 (412) 664-2782 Squirrel Hill Health Center 4516 Brownsville Rd. Pittsburgh, PA 15217 (412) 422-7442 Rankin Health Center 300 Rankin Blvd. Rankin, PA 15104 (412) 351-4555 University of Pittsburgh Medical Center Referral Services (412) 647-8762 Wilkinsburg Family Health Center 807 Wallace Ave. Second Floor, Suite 203 Wilkinsburg, PA 15221 (412) 247-5216

North Allegheny General Hospital Internal Medicine 1307 Federal St., Ste. B 300 North Side, PA 15212 (412) 359-3751 North Side Christian Health Center 816 Middle St. North Side, PA 15212 (412) 321-4001 Northview Heights 525 Mt. Pleasant Rd Pittsburgh, PA 15214 (412) 322-7500

South Steel Valley Health Center 1800 West St., Ste. 110 Homestead, PA 15120 (412) 461-3863 Magee-Womens Hospital South Side Clinic 1630 Arlington Ave. Mt. Oliver, PA 15210 (412) 488-2690

West Adagio Health 607 Chartiers Ave. McKees Rocks, PA 15136 (412) 771-8794 Sto-Rox Family Health Center 710 Thompson Ave. McKees Rocks, PA 15136 (412) 771-6462 West End Health Center 415 Neptune St. West End, PA 15220 (412) 921-7200

Become a Role Model in Just a Few Hours By donating four hours each month, you can help Pittsburgh’s older adults— and the next generation of nurses.

Duquesne University School of Nursing Nurse-Managed Wellness Center needs volunteers at neighborhood sites in Pittsburgh: Senior Apartment Complexes • K. Leroy Irvis Towers (Hill District) • St. Justin Plaza (Mt. Washington) • Ormsby Manor (Mount Oliver)

CitiParks Senior Centers • Greenfield • Hazelwood • Homewood • Mt. Washington • North Side • South Side You need not be retired to volunteer, but you must have a current Pennsylvania RN license. Liability insurance and CPR training will be provided at no cost. 338872 12.12

RN+WIN is administered by

Contact us today to learn how your nursing skills can help local seniors and future nurses. w w w. d u q . e d u / n u r s i n g

412-396-1845 | 2013 Allegheny County Senior Resource Guide


Rehabilitation Rehabilitation


After being discharged from the hospital stay, you may need additional care before you can return to being fully functional and independent at home. In this circumstance, rehabilitation services provided at a short-term facility can smooth your transition from hospital to home. What is rehabilitation? “Rehabilitation” or “rehabilitation therapy” are catch-all terms for any type of specialized healthcare that helps to restore, enhance or maintain your physical strength, your mental abilities and your overall mobility. Rehabilitation can serve an important function in helping you to recover and heal after experiencing an injury, illness or surgery. The goal is to enable you to gain greater independence and even return to full functions, injury or surgery.

Who provides it? Rehabilitation therapy generally consists of a team of healthcare professionals who are licensed and trained in this particular type of treatment. You will probably work with doctors, nurses, therapists and other staff who

will devise a personalized plan to treatment based on your specific needs and condition. For example, treatment may include physical therapy for maximizing your strength and mobility, occupational therapy to help you with activities of daily

Enhancing Lives Through Innovative Healthcare

From recovery care and wellness to management of long-term health conditions, Golden LivingCenters offer a full spectrum of innovative programs and services, provided by compassionate, dedicated staff. These include 24-hour skilled nursing care, short-term rehabilitation and inpatient and outpatient therapy services. We also offer respite care and a specialized Behavioral Health Unit. For a tour or more information, please contact us. Golden LivingCenter - Monroeville 412-856-7570

Golden LivingCenter - Mt. Lebanon 412-257-4444

Golden LivingCenter - Murrysville 724-325-1500

Golden LivingCenter - Oakmont 412-828-7300

Golden LivingCenter - South Hills 724-746-1300

This facility welcomes all persons in need of its services and does not discriminate on the basis of age, disability, race, color, national origin, ancestry, religion, gender, sexual orientation or source of payment. GLC-09891-12 N293


2013 Allegheny County Senior Resource Guide

Rehabilitation living, or speech and language therapy to relearn how to communicate. Other specialized forms of treatment include pain therapy, sleep disorders therapy, aquatic therapy, orthopedics, and lymphedema. Where is rehabilitation offered? Rehabilitation services can be offered at a qualified facility such as a clinic, nursing home or hospital where you stay on a short-term basis, or through an outpatient program in which you travel to the facility to attend sessions then return home the same day. Again, this all depends on your individual needs. Does insurance cover rehab services? How much progress your family member makes toward meeting his or her initial goals may also affect insurance payment for rehab services. Most insurances pay for rehab based on how well patients meet initial goals. Insurance coverage for inten-

sive therapies might stop if patients do not make enough progress. If this happens, and your family member is not able to manage at home, your family member may have to move to a long-stay unit. If your stay is in a skilled nursing or rehabilitation facility while recovering from an injury, you may qualify for Medicare’s nursing facility benefits. This depends on whether Medicare

If you have private Medigap supplemental insurance policy, that policy might pay some or all of this coinsurance amount. After 100 days of skilled nursing facility coverage in any one benefit period, Medicare no longer pays any of the cost. 
If Medicare will not continue to cover your stay in the facility, or if you cannot afford the Medicare coinsurance amount, you might qualify for Medicaid coverage of your stay.

2013 Allegheny County Senior Resource Guide



considers that you are improving while in the facility, rather than merely being cared for because you need assistance. If Medicare continues to pay after the first 20 days (during any one benefit period) of nursing facility coverage has been used up, Medicare pays all covered charges for up to 100 days except a daily “coinsurance amount” of $133.50 per day, for which you would be personally responsible.

Disability Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA)


441 Smithfield Street, Second Floor Pittsburgh, PA 15222 (412) 350-5460 TTY (412) 350-5205

and supports in an effort to help older adults and people with disabilities maintain their independence, dignity, and quality of life. It is a collaboration among local agencies, organizations and individual consumers.

Easter Seals Western Pennsylvania Adult Senior Services

Services include:

Easter Seals Adult and Senior Services offers programs and resources to help those who need assistance with daily living within a safe group environment with coordinated health and social services. Its programs put hope within reach for adults with disabilities caused by stroke, Parkinson’s and Alzheimer’s disease/dementia, and younger adults with disabilities. Easter Seals Adult and Senior Services also includes respite and caregiver support.

* Information and referral,

For information on programs and services for individuals with disabilities, contact DHS/AAA at the above phone number or website. One federal disability program for individuals ages 60 and older that is managed locally through the county is Allegheny Link:

* assistance with helping individuals determine what programs and services they may qualify for and would best fulfill their needs,

Allegheny Link to Aging and Disability Resources 1 Smithfield St., Second Floor Pittsburgh, PA 15222 (866) 730-2368 TTY (412) 350-5205

* case management (for individuals ages 18 to 59 with disabilities) and;

* assistance with completing paperwork necessary to apply for programs and services,

* follow up to ensure that consumers are receiving the programs and services that they applied for.

Allegheny Link simplifies and streamlines access to long-term living services

Walk-ins are welcome weekdays from 8:30 a.m. to 4:30 p.m.

2525 Railroad St. Pittsburgh, PA 15222 (412) 281-7244 or (800) 587-3257

Pennsylvania Department of Public Welfare (800) 692-7462

For information about a broad range of disability resources in Allegheny County and beyond, call the number above.

Ask About Our Short Term Rehabilitation Care!

Senior FocuSed rehabilitative ServiceS

Our Services Include but are not limited to:

Your Home

• Physicians round daily • Dedicated Short-Term Rehabilitation Unit • Respite Care • Community Outings • Hospice Care • Onsite Specialized Clinics • Multiple disciplinary team

away from home while

• Secure Alzheimer’s/ Memory Care at Kane Glen Hazel

Contact Kane Admissions at (412) 422-6214 Anyone wishing to make a referral after 4PM, weekends or holidays call (412) 422-6800 and have the operator page the Admissions Coordinator.

you Heal.

e s o o h C Reformed Presbyterian Home 2344 Perrysville Avenue, Pittsburgh, PA 15214 412-321-4139


2013 Allegheny County Senior Resource Guide

Trusted. By Patients and Their Families. When your loved ones need care at home, turn to Interim HealthCare. We’ve been providing the highest quality in-home care services for more than 40 years. Recovering from an accident, illness or injury can be a trying time for individuals and their families. The goal of Interim HealthCare is to allow patients to recover in their homes and to reach their maximum independence. Developing a successful home rehabilitation program requires a team approach. Interim HealthCare offers a full rehab team of nurses and therapists who work closely with the physicians and listen carefully to the preferences and unique needs of the family. For more information about our services call us today. Towne Center Offices 4325 Lake Boone Trail,1789 SuiteSouth 102 Braddock Ave., Suite 220 Research Triangle Park, NC 27709

(000) (412)000-0000 436-2200


People you can count on; Care you can trust. 2013 Allegheny County Senior Resource Guide


Mental Health/Drug and Alcohol Services

Mental Health/Drug and Alcohol Services

Allegheny County Department of Human Services Office of Behavioral Health (OBH)

Human Services Building One Smithfield St., Suite 300 Pittsburgh, PA 15222 (412) 350-4457 (24-hour emergency service) TTY (412) 350-3467 Mental Health Telephone and Mobile Crisis Intervention Services (re:solve): (888)796-8226 OBH provides Allegheny County residents with a coordinated, community focused system of high quality and cost-effective mental health and substance abuse services, including prevention, crisis intervention, treatment, case management and community support services. Mental Health Emergency (888) 796-8226 The re:solve Crisis Network includes telephone crisis services and mobile crisis services. (See a complete listing for re:solve on the next page.) Behavioral Health Questions (non-emergency) (412) 350-4456 TTY/TDD (412) 350-3467 Call the numbers above for information about or referral to services available to adults, youth, children and families who have or are in recovery from a mental illness or serious emotional disturbance. Between Monday and Friday from 8:30 a.m. to 4:30 p.m., the Department of Human Services staff will answer your call. During non-business hours, an operator will answer your call. If it is an urgent or emergency matter, a staff member will return your call as soon as possible. Involuntary Commitment (412) 350-4457 This number answers 24 hours a day, seven days a week and puts callers in touch with a county delegate who can authorize and coordinate involuntary emergency examination and treatment. Involuntary commitment is intended for individuals who are in imminent danger of harming themselves or others due to a serious mental illness. Drug and Alcohol Services (412) 350-3328 (non-emergency) TTY/TTD (412) 350-3467 The Bureau of Drug and Alcohol Services provides, through a variety of community based agencies, recovery oriented services designed to prevent and treat substance abuse and addiction. Non-emergency drug and alcohol questions and referrals may be addressed by calling the above number weekdays from 8 a.m. to 4 p.m. After 4 p.m. weekdays or on weekends, call (800) 553-7499—which is the number for Community Care Behavioral Health (CCBH), the behavioral health managed care organization for Allegheny County Medical Assistance recipients. CCBH can also assist uninsured Allegheny County residents with information about available services and offer referrals to a wide range of drug and alcohol treatment services and providers.


2013 Allegheny County Senior Resource Guide

Allegheny County Warmline

Peer Support and Advocacy Network (866) 661-9276 Warmline telephone service offers supportive listening, problem solving, resource sharing and peer support for mental health consumers.

Allegheny HealthChoices Ombudsman Services 444 Liberty Ave., Suite 240 Pittsburgh, PA 15222 (877) 787-2424 TTY (877) 732-1890

If you are receiving Medicaid assistance and are denied mental health, alcohol, drug and other addictive services, call Allegheny HealthChoices to speak with an ombudsman who can help you understand and exercise your rights, find advocacy services in the community, navigate the complaint and grievance process and facilitate general problem solving during your recovery process. Email

Department of Veterans Affairs Pittsburgh Vet Center 2500 Baldwick Rd. Pittsburgh, PA 15205 (412) 920-1765

McKeesport Veterans Resource Center 2001 Lincoln Way McKeesport, PA 15131 (412) 678-7704 The Vet Center program operates 232 community based counseling centers for veterans. It provides a broad range of counseling, outreach and referral services to eligible veterans to help them readjust to civilian life. Many of the dedicated providers are combat veterans themselves. Family members of veterans are eligible for Vet Center services, as well.

National Alliance on Mental Illness (NAMI) 105 Braunlich Dr., Suite 200 Pittsburgh, PA 15237 (412) 366-3788 (888) 264-7972

Provides support groups, education and advocacy for individuals with mental illness and their families to assist in taking steps towards recovery. Call to locate a support group in Allegheny County.

Crisis Assistance Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA)

Elder Abuse Hotline (412) 350-6905 or (800) 344-4319

Any person who suspects that an older adult is being abused, neglected, exploited or abandoned may file a report 24 hours a day. Abuse reports can be made on behalf of an older adult whether the person lives in the community or in a care facility such as a nursing home, personal care home or hospital. Reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution. Victims have the right to guarantee that all information concerning their case will remain confidential.

Alle-Kiski Area HOPE Center (888) 299-HOPE (4673)

A domestic violence agency serving the Alle-Kiski Valley area. Empowers victims through a crisis hotline, crisis intervention counseling, education, shelter and advocacy.

American Red Cross

Southwestern PA Chapter 225 Blvd. of the Allies Pittsburgh, PA 15222 (412) 263-3100 or (888) 217-9599 Provides emergency shelter, food and emotional counseling to address basic human needs affected or eliminated due to disasters, as well as basic assistance, help with longterm recovery and information and referral service.

24-Hour Helpline: (412) 392-8582

The Center for Victims of Violence and Crime assists persons who are victims of crimes such as robbery, burglary, aggravated assault and sexual assault, as well as survivors of homicide victims. Services include advocacy, Crime Victim and Witness Assistance, prevention and education programs, conflict resolution, crisis response and community outreach initiatives.

Crisis Center North

(412) 364-5556 (866) 782-0911 Provides services to victims of domestic violence who live in the northern and western communities of Allegheny County. Victims of domestic violence, their children and significant others are eligible for this service. Services include a 24-hour hotline, individual and group counseling, prevention education programs, employee/job training, support groups, case management, emergency financial and housing assistance, referrals, speakers bureau, and legal and medical advocacy.

National Suicide Prevention Lifeline

(800) 273-8255 This free, confidential 24-hour hotline is available to anyone in suicide crisis or emotional distress. Calls are routed to the nearest crisis center near you.

Pittsburgh Action Against Rape (866) 363-7273

Responds to survivors of sexual violence with crisis intervention, counseling and advocacy. PAAR also advocates for systems to prevent sexual violence and educates to prevent sexual violence.

re:solve Crisis Network

333 N. Braddock Ave. Point Breeze, PA 15208 (888) 796-8226 mhcrisis.aspx The re:solve Crisis Network is a comprehensive behavioral health crisis response service in Allegheny County. All county residents are eligible to receive services through re:solve 24 hours a day, 365 days a year, regardless of whether or not they are receiving mental health services or have health insurance. If you or someone you love is having a mental health emergency, call the above number. You will be offered crisis counseling and support over the phone by a trained counselor, information about how to get services you might need, and a mobile crisis intervention team will be sent to you, if necessary. To access services, you can also walk into the re:solve offices in Point Breeze (see address, above).

Woman’s Center and Shelter of Greater Pittsburgh (412) 687-8005 (877) 338-8255

Provides a 24-hour crisis hotline, temporary shelter, ongoing individual counseling and support groups, advocacy and support services for women victims of domestic violence and their children.


(412) 678-4616 (866) 202-5573 Provides a 24-hour crisis hotline, emergency shelter, transitional housing, legal and medical advocacy, children’s advocacy, residential and non-residential counseling and support groups, and elder abuse services and programs.

2013 Allegheny County Senior Resource Guide


Crisis Assistance

Protective Services investigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. It also provides assistance to alleviate the risk of harm. To anonymously report a concern, call the hotline listed above.

Center for Victims of Violence and Crime

Dental Needs Accessible Dental Services

Dental Needs

163 Thorn Hill Rd. Warrendale, PA 15086 (412) 820-1015 This team of dentists, anesthesiologists and nurses provide dental care and are sensitive to the needs of patients with intellectual and developmental disabilities. Call to schedule an appointment at one of their four local offices: Murrysville, Rochester, Greentree and Uniontown.

Dental Society of Western Pennsylvania 900 Cedar Ave. Pittsburgh, PA 15212 (412) 321-5810 Founded to encourage the improvement of public health and advocate for the dental profession. Provides referrals to dentists who are qualified to treat patients with special needs.

Tips for Daily Oral Care

Senior Dental Care Program The Pennsylvania Dental Association

Brush your teeth twice a day with a soft-bristled brush. The size and shape of your brush should fit your mouth, allowing you to reach all areas easily. Use a toothpaste that contains fluoride, which helps protect your teeth from decay. When choosing any dental product, look for the American Dental Association Seal of Acceptance, an important symbol of a dental product’s safety and effectiveness.

3501 North Front St. P.O. Box 3341 Harrisburg, PA 17105 (type Senior Dental Care Program in the search box) Many Pennsylvania Dental Association member dentists offer dental care at a reduced cost to seniors on low or fixed incomes through the Senior Dental Care Program. More than 1,000 dentists have participated in this voluntary program, which lets many seniors obtain affordable dental care. Program eligibility: Participating referral dentists offer a minimum discount of 15 percent off their usual fees for patients who meet the program’s basic requirements. In order to be eligible, a patient must fulfill all of these requirements: • be a PA resident, • be 65 years old or older, • not receive federal, state or other dental health assistance, • not have private dental insurance, and • have a total annual household income of less than $14,500 for a single person or less than $17,700 if married. Contact your local legislator, area agency on aging, or the United Way of Pennsylvania to request a PDA Senior Dental Care Program mail-in registration brochure, or complete the online referral request form.


2013 Allegheny County Senior Resource Guide

The best way to remove decay-causing plaque is to brush and clean between your teeth every day. Brushing removes plaque from the tooth surfaces.

Cleaning between the teeth once a day with floss or interdental cleaners removes plaque from areas where a toothbrush can’t reach. It is essential in preventing periodontal (gum) disease. By taking care of your teeth, eating a balanced diet and visiting your dentist regularly, you can have healthy teeth and an attractive smile your entire life. Source:

Reduced Fee Dental Clinics

The Pennsylvania Dental Association Alma Illery Medical Center (412) 244-4760

Rankin Family Health Center (412) 351-4555

Lincoln and Lemington Health Center Dental Department (412) 345-0400

Sto-Rox Family Health Center (412) 771-6462

Manchester West End Family Dental Center (412) 922-5636

Squirrel Hill Dental Clinic 4516 Browns Hill Rd. Pittsburgh, PA 15217 (412) 697-7997

University of Pittsburgh School of Dental Medicine (412) 648-8616

Hearing Assistance Center for Hearing and Deaf Services (HDS) 1945 Fifth Ave. Pittsburgh, PA 15219 Voice/TTY (412) 281-1375

Hearing Loss Association of America

Teresa Nellans, president, Pittsburgh Chapter 826 Wheatland Circle Bridgeville, PA 15017 Voice/TTY (412) 767-9769 This consumer and volunteer nonprofit organization provides hearing loss education, support and advocacy, and publishes a newsletter. Meetings are held at DePaul School of Hearing and Speech, 6202 Alder St., Shadyside, and are open to the public. Computer assisted, real-time captions (CART) are provided at the meetings, which take place at 10 a.m. on the third Saturday of the month except June, July, August and December.

Hear Now

(800) 328-8602 Provides hearing aids to deaf and hard-of-hearing persons with limited financial resources. Hear Now receives no government funding and is supported through private contributions. For this reason, all other options for hearing assistance service must be exhausted before a Hear Now benefit is approved.

Office of Vocational Rehabilitation (OVR) 531 Penn Ave. Pittsburgh, PA 15222 (412) 392-4950 TTY (412) 392-5921

Assists Pennsylvanians with hearing impairments and other disabilities who are seeking employment. OVR helps eligible individuals receive the services they need to become employable and to find employment, which may involve training to reach that goal.

PA Office for the Deaf and Hard of Hearing (ODHH) 1521 N. Sixth St. Harrisburg, PA 17102 Voice/TTY (800) 233-3008

Provides information, referral and advocacy to adults and children who are deaf, hard of hearing or deaf-blind, as well as their employees, relatives, friends, caregivers, physicians and lawyers.

Dial 711 or (800) 682-8706 TTY (800) 682-8786

Offers persons who are deaf, hard of hearing or speech disabled four ways to connect using the telephone: Traditional Relay, Video Relay, Internet Message Relay and Captioned Telephone Service. Visit the above website for specific instructions.

Pittsburgh Association of the Deaf (PAD) 1854 Forbes Ave. Pittsburgh, PA 15219 TTY (412) 566-7778 Voice calls: use via PA Relay Service at 711.

PAD maintains a club for the social enjoyment of its members. The activities they sponsor include bingo nights (first and third Saturdays of every month), a poker league, holiday parties, senior socials and sports, such as a basketball league.

Telecommunications Device Distribution Program (TDDP) Three Rivers Center for Independent Living (TRCIL) 900 Rebecca Ave. Pittsburgh, PA 15221 (412) 371-7700 TTY (412) 371-6230

TDDP provides specialized equipment free of charge to eligible people who are deaf, hard of hear­ing, deaf-blind and speech impaired. Those who meet program requirements may be eligible for free equipment such as: • TTYs • TTY with braille display • DynaWrite phones • amplified phones • hands-free speaker phones • voice-carryover and hearingcarryover phones

• cord­less phones • cordless headset phones • talking tele­phones • voice-activated dialers • photo phones • big-button phones • ring-signaler devices

TRCIL’s free Living Well With a Disability program offers a comprehensive assessment of a person’s life goals and dreams, including recreation, employment and hobbies. TRCIL staff works with individuals to help them achieve their goals.

2013 Allegheny County Senior Resource Guide


Hearing Assistance

Provides a diverse, affordable program of diagnostic, rehabilitative and supportive services to individuals who are deaf or hearing impaired—such as audiological screenings, hearing aid fittings and assistive devices. Donations of used hearing aids are accepted for those who cannot afford the cost of a new one.

Pennsylvania Relay Services

Vision Services Blind and Vision Rehabilitation Services of Pittsburgh

Vision Services

1800 West St., Homestead, PA 15120 (412) 368-4400 or (800) 706-5050 (PA only) TDD (412) 368-4095

This full service vision rehabilitation center provides programs and services for people who are blind, deaf-blind and vision impaired, including “personal adjustment to blindness” training, computer access technology training, low vision services, employment and vocational services, and community based training and day classes. Students either commute or stay in the center’s residence.

Carnegie Library of Pittsburgh for the Blind and Physically Handicapped 4724 Baum Blvd., Pittsburgh, PA 15213 (412) 687-2440 or (800) 242-0586

Free library services are available to eligible visually and physically disabled individuals in western Pennsylvania. Recorded books and magazines, equipment to play recordings, large-print books and described videos are available. The library serves individuals who are unable to read standard print because of a visual impairment or physical inability to hold books or turn pages. Materials are mailed to registered readers and returned postage free.

Choice Magazine Listening (CML) (888) 724-6423

A free audio anthology for blind, visually impaired or physically handicapped or dyslexic subscribers. It offers contemporary magazine writing to adults who are unable to read standard print. The required four-track player is provided free of charge by the Library of Congress through its Talking Book program.

EyeCare America

Mobile Vision Care (412) 849-4564

Mobile Vision Care, a home service network offers sunglasses, prescription lenses, frame repair, glass fittings, in-home appointments and 24-hour services at a reasonable price.


(800) 522-LENS (5367) A family of charitable programs that provide free vision care and eyewear to underprivileged individuals. Potential recipients in need of free eye care can inquire at local LensCrafters, Pearle Vision, Sears Optical or Target Optical stores. All patients are pre-selected by local charities based on visual and financial need.

Office of Vocational Rehabilitation (OVR) Bureau of Blindness and Visual Services Pittsburgh District Office 531 Penn Ave., Pittsburgh, PA 15222 (412) 565-5240 or (866) 412-4072

Assists Pennsylvanians who are blind or visually impaired to gain the skills necessary to live and work independently in their communities. Independent Living for the Older Blind (ILOB) is also an OVR program that serves individuals ages 55 and older who are legally blind. It’s designed to help individuals achieve or regain maximum independence within their homes and communities. No financial needs test is required but visual eligibility must be documented. Services include advocacy, counseling, information referral, blindness skills training, rehabilitation teaching, orientation and mobility instruction, and low vision services.

Radio Information Service (RIS)

Duquesne University 600 Forbes Ave., Pittsburgh, PA 15282 (412) 488-3944

The Seniors EyeCare Program helps to ensure that all eligible seniors ages 65 and older have access to medical eye care. Eligible seniors who have not seen an ophthalmologist in three or more years may be able to receive a referral for eye care at no out-of-pocket cost for up to one year.

RIS broadcasts the reading of print materials for those who are blind, visually impaired or have difficulty holding standard print material. Qualified listeners are provided with a specially tuned radio capable of receiving a private signal and program guide with a daily broadcast schedule. Programming is also available by phone and online. Listeners outside Allegheny County can call (888) 218-1816. The annual fee is $40; scholarships are available.

Free White Cane Program

Vision USA

National Federation of the Blind

American Optometric Association (800) 766-4466

The long, white cane is a means to independence. It has proved to be a useful tool to millions of blind people in navigating their environments with confidence and safety. Visit their website to download an application. Printed applications should be mailed to Free White Cane Program, National Federation of the Blind, 200 East Wells St., at Jernigan Place, Baltimore, MD 21230.

Helps low-income, uninsured individuals and their families by providing basic eye health and vision care services free of charge. To qualify for an exam, ap­plicants must meet certain condi­tions—including not having had an eye exam in the past two years. Eyewear may also be provided at no cost or for a small fee in some states.

(800) 222-3937


2013 Allegheny County Senior Resource Guide

Vision Services Steps to Protect Your Eyesight

Have your eyes checked annually by an eye care professional—either an ophthalmologist or optometrist. During this exam, the eye care professional should put drops in your eyes that will dilate your pupils in order to see some common eye diseases that have no early signs or symptoms. If you wear glasses, your prescription should be checked.

Common Eye Problems The following common eye problems can be easily treated but sometimes can be signs of more serious issues. Check with your eye doctor. • Presbyopia is a slow loss of ability to see close objects or small print. This is normal as you age. Reading glasses usually help with this problem.

• Tearing (too many tears) can come from being sensitive to light, wind, temperature changes or having dry eyes. Wearing sunglasses or using eye drops can help. Tearing could be a sign of an infection or blocked tear duct. • Eyelid problems can come from different diseases or conditions. Common eyelid problems include red and swollen eyelids, itching, tearing, and crusting of eyelashes during sleep. Treat with warm compresses and gentle eyelid scrubs. Eye Diseases and Disorders The following eye conditions can lead to vision loss and blindness: cataracts, retinal detachment, corneal diseases, dry eye, glaucoma, age-related macular degeneration, and diabetic retinopathy. Regular eye exams are your best protection. For more information, contact: National Eye Institute: (301) 496-5248 or National Library of Medicine/National Institutes of Health: National Institute on Aging
Information Center: (800) 2222225, TTY (800) 222-4225 or Source: National Institute on Aging

Willow Brook provides short-term (8-10 days) inpatient services to seniors who have mental health needs. It is recovery-centered in its approach and strives to help individuals to not only address their mental health needs, but also reconnect with their hopes and personal motivations. Our goal is to provide a safe, therapeutic environment which allows people to maintain as much normalcy in their everyday routines as possible. The team of the Geropsychiatric Unit will work in tandem with Ohio Valley General Hospital’s medical services to ensure that both medical and psychiatric needs are addressed simultaneously and cohesively.

2013 Allegheny County Senior Resource Guide


Vision Services

See your doctor regularly to check for diseases like diabetes and high blood pressure, as they can cause eye problems if not treated. Also, see an eye care professional right away if you suddenly cannot see or everything looks dim, see flashes of light, have eye pain, experience double vision or have redness or swelling of your eye or eyelid. Protect your eyes from too much sunlight by wearing sunglasses that block ultraviolet (UV) radiation and a hat with a wide brim when you are outside.

• Floaters are tiny specks that float across your vision. You might see them in well-lit rooms or outdoors. Floaters can be a normal part of aging but could be a sign of retinal detachment.




ospitals are no longer just places for those who are ill. Most hospitals have made it part of their mission to provide individuals with necessary information and tools to remain healthy, prevent illness and . . . well, stay out of the hospital. Taking more of a holistic approach, today’s hospitals help us maintain good health not just physically but emotionally and psychologically. From classes on heart-healthy diets and diabetes to smoking cessation and grief management, they offer something for everyone. Many host support groups for those surviving cancer or dealing with debilitating diseases, to name a few. Particularly for older adults, many hospitals offer senior referral services and volunteer opportunities. To learn more about what your local hospital offers, call its main information line. Allegheny General Hospital 320 E. North Ave. Pittsburgh, PA 15212 (North Side) (412) 359-3131 Allegheny Valley Hospital 1301 Carlisle St. Natrona Heights, PA 15065 (724) 224-5100 Children’s Hospital of Pittsburgh 4401 Penn Ave. Pittsburgh, PA 15224 (412) 692-5325 Western PA Hospital-Forbes Regional Campus 2570 Haymaker Rd. Monroeville, PA 15146 (412) 858-2000 HealthSouth Inpatient Physical Rehabilitation Hospitals:

Heritage Valley Sewickley 720 Blackburn Rd. Sewickley, PA 15143 (412) 741-6600

UPMC McKeesport 1500 Fifth Ave. McKeesport, PA 15132 (412) 664-2000

Jefferson Regional Medical Center 565 Coal Valley Rd. Pittsburgh, PA 15025 (Jefferson Hills) (412) 469-5000

UPMC Mercy 1400 Locust St. Pittsburgh, PA 15219 (412) 232-8111

Kindred Hospital Long-Term Acute Care Specialty Hospital 7777 Steubenville Pike Oakdale, PA 15071 (412) 494-5500 Magee-Womens Hospital of UPMC 300 Halket St. Pittsburgh, PA 15213 (Oakland) (412) 641-1000

HealthSouth Harmarville 320 Guys Run Rd. Pittsburgh, PA 15238 (412) 828-1300

Ohio Valley General Hospital

Life Care Hospital of Pittsburgh 2380 McGinley Rd. Monroeville, PA 15146 (412) 856-2400

St. Clair Hospital 1000 Bower Hill Rd. Pittsburgh, PA 15243 (Mt. Lebanon) (412) 942-4000

HealthSouth Sewickley 303 Camp Meeting Rd. Sewickley, PA 15143 (412) 741-9500


25 Heckel Rd. McKees Rocks, PA 15136 (412) 777-6161

UPMC East 2775 Mosside Blvd. Monroeville, PA 15146 (412) 357-3000

2013 Allegheny County Senior Resource Guide

UPMC Montefiore 3459 Fifth Ave. Pittsburgh, PA 15213 (412) 647-2345 UPMC Passavant 9100 Babcock Blvd. Pittsburgh, PA 15237 (McCandless) (412) 367-6700 UPMC Presbyterian 200 Lothrop St. Pittsburgh, PA 15213 (Oakland) (412) 647-2345 UPMC St. Margaret 815 Freeport Rd. Pittsburgh, PA 15215 (Aspinwall) (412) 784-4000 UPMC Shadyside 5230 Centre Ave. Pittsburgh, PA 15232 (412) 623-2121

VA Pittsburgh Healthcare System H. John Heinz III Progressive Care Center 1010 Delafield Rd. Pittsburgh, PA 15215 (Aspinwall) (866) 482-7488 VA Pittsburgh Healthcare System Highland Drive Division 7180 Highland Dr. Pittsburgh, PA 15206 (East Liberty) (866) 482-7488 VA Pittsburgh Healthcare System University Drive Pittsburgh, PA 15240 (Oakland) (866) 482-7488 Western Pennsylvania Hospital 4800 Friendship Ave. Pittsburgh, PA 15224 (Bloomfield) (412) 578-5000 Western Psychiatric Institute and Clinic 3811 O’Hara St. Pittsburgh, PA 15213 (Oakland) (412) 624-1000

Hospitals Tips for Your Hospital Stay

Has your doctor said that you need a medical test that must be done in the hospital? Do you need surgery? Most people worry when they have to stay overnight in the hospital. Learning more about what to expect and about people who work in hospitals can help.

What to Bring

• Bathrobe and slippers; most hospitals provide special hospital bed clothes. • Comfortable clothes to wear home. • Toothbrush, toothpaste, shampoo, comb and brush, deodorant and razor. • Your hearing aids or eye glasses. • Cash (no more than $10) to buy newspapers or magazines. Be sure to bring your health insurance card and this updated information: • Past illnesses and surgeries. • Your medicines, including prescription and over-the-counter drugs. • Your allergies.

While you are in the hospital, many people will take care of you. • Doctors are in charge of your overall care. The doctor in charge may be your primary doctor, a specialist on the hospital staff or a hospitalist who is trained to take care of you while you are in the hospital. • Many kinds of nurses can take care of you. RNs can give medicines, licensed practical nurses can help feed you and nurse’s aides can help with personal care. • Respiratory therapists prevent and treat breathing problems. They teach exercises that help avoid lung infections after surgery. • Technicians can take blood or perform tests such as X-rays. • Physical therapists show you how to build muscle, increase flexibility and improve coordination. • Occupational therapists work with you to restore, maintain or improve the ability to perform everyday tasks like cooking, eating, bathing or dressing.

• Only take medicines given to you by nurses. Don’t take medicine you brought from home without your doctor’s permission. • Hold onto grab bars for support when using the bathtub, shower or toilet.

For Families and Caregivers

A hospital stay can be very hard for older people. Often the strange routine and lack of sleep can cause confusion. Family and caregivers may be the first to notice these changes. Families should talk to a doctor if they see any confusion. During your hospital stay, you may have questions about what’s happening. You may want to ask your doctor or nurse: • What will this test tell you? Why is it needed and when will you know the results? • What treatment is needed and how long will it last? • What are the benefits and risks of treatment? • When can I go home? • When I go home, will I have to change my regular activities or my diet?

• Dietitians can plan menus and teach you how to have well-balanced meals at home.

• How often will I need checkups?

• Clinical pharmacists may be consulted about the medicines you take.

• Who should I call if I have questions?

Once your hospital stay is planned, many hospitals will have a staff member call to ask pre-admissions questions over the phone. Then when you go to the hospital, many of the forms are already filled in. Your first stop at the hospital is the admitting office. You will sign forms that:

• Social workers assist you and your family. They can help find home care, rehabilitation, social services, long-term care and support groups.

Dissatisfied with the Quality of Your Healthcare?

• give the hospital details about yourself, your doctor and your insurance.

Because you may feel weak or tired, follow these safety tips.

• explain your surgery, test or procedure.

• If you are told to stay in bed, use the call button when you need help.

• Names and telephone numbers to contact in an emergency.


• give your okay for the medical staff to treat you. You will be asked about advance directives. If you don’t have health insurance, talk with the admissions staff about other payment methods and sources of financial aid. A hospital bracelet will be put on your wrist. Look at the bracelet to make sure your information is correct.

Safety Tips

• Use the controls to lower your bed before getting in or out. • Sit on the edge of the bed for a minute before standing up. • Watch out for the wires and tubes that may be around your bed. • Try to keep the things you need within reach.

• Is any other follow-up needed?

If you are denied admission to a hospital, are asked to leave a hospital before you feel well enough or are dissatisfied with the quality of the medical care you received from a medical provider, call Quality Insights of Pennsylvania (QIP) at (877) 346-6180.

Going Home

When you are ready to go home, you’ll get discharge plans from the medical team and a release form from the hospital business office. Sometimes people go from the hospital to a rehabilitation center before going home. The social worker can help you go home or arrange admission to a rehab center. Source: National Institute on Aging

2013 Allegheny County Senior Resource Guide



It’s best to bring as little as you can to the hospital. You will need:

Hospital Staff

Alzheimer’s Support

Alzheimer’s Support

Alzheimer’s Association

1100 Liberty Ave., Ste. E201 Pittsburgh, PA 15222 (412) 261-5040 or (800) 272-3900

Medic Alert Safe Return Program The association partners with Medic Alert to offer Safe Return, a nationwide identification program that assists in the safe return of individuals who wander and become lost. The Safe Return program:

The Alzheimer’s Association provides vital services and support to individuals struggling with this disease, as well as their families and caregivers.

• offers assistance 24 hours a day, every day.

Helpline The above 800 helpline is toll free and confidential. Calls are answered 24 hours a day, 7 days a week by an operator who can:

• immediately faxes a lost individual’s information to local law enforcement. • provides a toll-free number for citizens or law officials to call if an individual is found.

• answers questions about Alzheimer’s disease and other forms of dementia.

• offers registration for a fee, which includes an engraved ID bracelet.

• be an outlet to express your feelings and concerns to someone who understands your situation and can offer practical tips for coping.

Comfort Zone

• offer ongoing, unconditional support during the course of the disease. • provide insight into the effects the disease will have on the afflicted person and family members. • offer information on assessment centers, legal and financial issues, home care, adult day services, personal care homes, nursing homes and other community resources.

Comfort Zone is a location management tool that provides peace of mind to the caregiver and independence to those struggling with Alzheimer’s or dementia. Wearing this GPS device allows multiple family members to check on the whereabouts of their loved one across town or across the country through a variety of devices such as your cell phone or computer. This web-based service also provides a 24/7 call center in case you are not able to access the Internet.

Whether you are looking for someone to help an aging parent a few hours a week or need more comprehensive assistance, Home Instead can help.

Keeping your loved one at home... “The Best Place To Be” Always At Home Caregivers work as an addition to the family, assuming the tasks, care and companionship that family members are unable to provide due to geographic restraints or other obligations. Our goal at Always At Home is simple: Peace of Mind for you regarding the daily care of your family member. A few of our services: • Medication Reminder • Light Housekeeping • Meal Preparation • Monitor Diet Intake • Laundry & Ironing • Play Stimulating Games • Pick Up Prescriptions • MD Appointments


• Assist with Pet Care • Incidental Transportation • Provide Stable Bathing Environment • Companionship • Overnight Supervision • Work Day Supervision • Attend Religious Services Plus many more

For your Peace of Mind

Call us today to learn more about our affordable in-home services Always at Home • Servicing ALL of Western Pennsylvania



Call for a free, no-obligation appointment:

2013 Allegheny County Senior Resource Guide

We’re by your side so your parents can stay at home.

Each Home Instead Senior Care ® franchise office is independently owned and operated. © 2009 Home Instead, Inc.

Alzheimer’s Support Support Groups

The Alzheimer’s Association sponsors support groups where individuals can connect with other families and caregivers who are dealing with the disease. Meeting with a group reduces feelings of isolation, provides techniques that can help ease the physical and emotional burden for both the diagnosed person and caregiver, and offers a chance to share practical ideas and feelings in a compassionate setting.

Following is a list of Alzheimer’s support groups in Allegheny County. Allegheny Valley Hospital, Tarentum (724) 274-5202 Anathan Club, Squirrel Hill (412) 521-2475 Arden Courts, Monroeville (412) 380-1300 Arden Courts, Ross Township (412) 369-7887 Beulah Presbyterian Church, Penn Hills (412) 792-0731 Broadmore Assisted Living, Bridgeville (412) 564-4558 Christ Church, North Hills (724) 933-7350 Country Meadows, Bridgeville (412) 257-2855 Elmcroft Assisted Living, Allison Park (412) 487-6925 Harbour Assisted Living, Green Tree (412) 571-1300 Hill House Association, Hill District (412) 431-0557 Jewish Family and Children’s Service, Squirrel Hill (412) 422-7200

PrimeTime Adult Day Services, Bethel Park (412) 835-6661 Schenley Gardens, Oakland (412) 621-4200 St. Stephen’s Church, Sewickley (memory loss group) (412) 741-1790 St. Stephen’s Church, Sewickley (caregiver group) (412) 741-1790 Sunrise of McCandless, McCandless (412) 441-1241 Sunrise of Upper St. Clair, Upper St. Clair (412) 831-2200 Sweetbriar Place, Mt. Washington (412) 431-0211 The Haven of North Hills, North Hills (412) 364-6411 The Pines of Mt. Lebanon, Mt. Lebanon (412) 341-4400 UPMC St. Margaret, Aspinwall (412) 784-5900 Valley Care, Moon Township (412) 264-0104 Willow Lane, McKees Rocks (412) 331-6139

Care Consultation

This service assists persons with Alzheimer’s or related dementias and their families in planning for and dealing with all aspects of the illness. Components of Care Consultation include: • assessment of needs; • assistance with planning and problem solving;

Juniper Village, Forest Hills (412) 244-9901

• information and resource lists;

McKeesport Hospital, McKeesport (412) 664-2183

• follow up, as needed.

Mt. Vernon of South Park, South Park (412) 655-3535 Paramount Senior Living, Baldwin (412) 650-3100 Paramount Senior Living at Bethel Park (412) 833-3500

Alzheimer’s Support

Alzheimer’s Support Groups

Presbyterian SeniorCare/Woodside Place, Oakmont (412) 826-6505

• supportive listening; and

Care Consultation is not case management, care management, counseling, crisis intervention or case advocacy, but part of it may identify the need for and refer families to appropriate agencies or persons that provide these services. Care coordinators are not trained to provide crisis intervention. Families with ongoing or extremely critical needs will be linked with resources in the community that are best able to support them.

2013 Allegheny County Senior Resource Guide


Health-Related Associations and Support Groups

Associations and Support Groups

When faced with a health crisis, it sure helps to know that you’re not alone. With so many support groups in our community, there’s no need to be. Below are a number of healthrelated associations and support groups that are available to you should you need them.

Wexford Good Samaritan Hospice (724) 933-8888

Brain Injuries Brain Injury Association of Pennsylvania (866) 635-7097

Cancer National Cancer Institute (800) 422-6237 Cancer Support

AIDS Pittsburgh AIDS Task Force (412) 345-7456

Arthritis Arthritis Foundation, Western Pennsylvania Chapter (412) 566-1645 Rheumatoid Support Penn Hills Rheumatoid Society, Inc. (412) 371-8108

Greenfield St. Rosalia-Lazarus (412) 421-5766 McCandless UPMC Passavant (412) 367-6707 McKeesport UPMC McKeesport (412) 664-2057 Monroeville Forbes Hospice (412) 325-7200

Gilda’s Club (412) 338-1919 www.gildasclubwesternpa. org Look Good . . . Feel Better (800) 395-5665 Bloomfield Cancer Caring Center (412) 622-1212 McCandless UPMC Passavant (412) 367-6700

Jefferson Regional (412) 469-5900 Plum (412) 795-2330 Squirrel Hill Jewish Family and Children’s Service (412) 422-7200

Cerebral Palsy United Cerebral Palsy/ Community Living and Support Services (412) 683-7100

Crohn’s and Colitis Crohn’s and Colitis Foundation of America (800) 343-3637 Western PA Chapter (412) 823-8272 (877) 823-8272

Diabetes American Diabetes Association (412) 824-1181 (888) 342-2383

Mt. Lebanon Family Hospice and Palliative Care (412) 572-8800

Mt. Lebanon St. Clair Hospital (412) 942-5072

North Versailles Three Rivers Hospice (800) 282-0306

Natrona Heights Allegheny Valley Hospital (724) 226-7105

Memorial Park Presbyterian Church (412) 364-9492

Ross Township Anchorpoint Counseling Ministry (412) 366-1300

Shadyside Hillman Center, US TOO UPMC Cancer Centers (412) 647-1062

Downtown Pittsburgh A Caring Place (888) 734-4073

Squirrel Hill Jewish Community Center (412) 422-5700

Caregiver Support

Monroeville Joselyn Diabetes Center (412) 858-4474

Allentown Allentown Senior Center (412) 481-5484

Natrona Heights Allegheny Valley Hospital (724) 367-2400

Bereavement Bereavement Support Allison Park Allison Park Church (412) 487-7220

Catholic Charities Bereavement Office (412) 456-6920 East McKeesport St. Robert Bellarmine (412) 824-2644


Squirrel Hill Good Grief Center (412) 224-4700

2013 Allegheny County Senior Resource Guide

Bethel Park PrimeTime Adult Care (412) 835-6661

Diabetes Support Aspinwall UPMC St. Margaret (412) 784-4194 Bethel Park/Southside Mercy Diabetes Program (412) 232-5908

Health-Related Associations and Support Groups Lupus

Epilepsy Foundation Western/Central PA (412) 322-5880 (800) 361-5885

Lupus Foundation of PA (412) 261-5886 (800) 800-5776


Homewood Lupus Foundation of PA (412) 243-3119

American Heart Association (412) 824-3122 (800) 242-8721

Kidney American Kidney Fund (800) 638-8299

Leukemia Leukemia and Lymphoma Society (800) 955-4572 Leukemia and Lymphoma Support (800) 726-2873 Support groups meet monthly in Shadyside and Bethel Park.

Liver American Liver Foundation (412) 434-7044 (866) 434-7044 www.liverfoundation. org/chapters/westernpa

Lung American Lung Association 1 (800) 586-4872

Associations and Support Groups


Lupus Support

McCandless (412) 527-3335 West Mifflin Lupus Support Group (412) 469-2079

Mental Health Mental Health America (877) 391-3820 (412) 391-3820 National Alliance on Mental Illness (NAMI) (412) 366-3788 (888) 264-7972

Mental Health Family Support Chartiers Family Support (412) 221-3302 Mercy Behavioral Health (877) 637-2924 NAMI Connection (412) 366-3788

Myasthenia Gravis Myasthenia Gravis Association of Western Pennsylvania (412) 566-1545

Multiple Sclerosis


National Multiple Sclerosis Society (412) 261-6347 (800) 344-4867 www.nationalmssociety. org/pax

American Stroke Association (412) 824-3122 (888) 478-7653

Osteoporosis National Osteoporosis Foundation (800) 231-4222

Parkinson’s American Parkinson’s Disease Association (800) 223-2732 Parkinson Foundation of Western PA (412) 837-2542 To find a support group in your area, call (412) 837-2542.

Stroke Support East Liberty Vintage Senior Center (412) 825-4216 Harmarville Rehabilitation Hospital HealthSouth (412) 828-1300 Homewood Homewood Senior Center (412) 244-4190 Plum Plum Senior Center (412) 795-2330 Squirrel Hill Jewish Community Center (412) 422-0415

Vision Blind and Vision Rehabilitation Services of Pittsburgh (412) 368-4400 (800) 706-5050 TTY (412) 368-4095

2013 Allegheny County Senior Resource Guide


Community Support Programs


he following few pages list a wide variety of community support programs that assist older adults in various ways with remaining in their own homes.

Community Support Programs


425 Sixth Ave., Suite 950 Pittsburgh, PA 15219 (412) 281-2102 Works to provide decent, affordable housing, essential supportive services, asset building programs, and educational and employment opportunities for those most in need of housing services.

AgeWell Pittsburgh

Bethlehem Haven

Fifth Avenue Commons 905 Watson St. Pittsburgh, PA 15219 (412) 391-1348 Provides a number of services to local residents, including emergency shelter, transitional housing, permanent supportive housing, medical and dental, obstetrics, mental health services, a health and wellness center and employment services. Their high-end consignment boutique, Ambiance, is located in Oakmont and Regent Square.

Catholic Charities Diocese of Pittsburgh Basic Needs Assistance for the Elderly

5738 Forbes Ave. Pittsburgh, PA 15217 (412) 422-0400

212 Ninth St. Pittsburgh, PA 15222 (412) 456-6999

A one-stop resource that links older adults, their family members, friends and caregivers to solutions for aging-related issues. Whether you have a specific question or just don’t know where to turn, Agewell provides answers and links you to innovative services that maximize the health, independence and activity of seniors’ lives. Join your friends and neighbor’s at J Cafe from 11 a.m. to 1 p.m. Monday through Friday for a kosher lunch.

Catholic Charities office provides seniors and their families with information about community resources and connect them to parish-based volunteers who can assist them with emergency basic needs.

Aging Institute of UPMC Senior Services and the University of Pittsburgh Forbes Tower Suite 10065 3600 Forbes Avenue at Meyran Pittsburgh, PA 15213 (412) 380-8750

The Aging Institute helps older adults live healthier, more active lives by partnering with physicians and researchers at the University of Pittsburgh and UPMC to offer information and resources on a wide range of senior services—from nutrition and dental services to rehabilitation and long-term care.

Allegheny Valley Association of Churches 1913 Freeport Rd. Natrona Heights, PA 15065 (724) 226-0606

This association’s Emergency Assistance program provides short-term emergency assistance to families and individuals in need in the Allegheny Valley area. They help with emergency housing, rent and utility payment assistance, emergency food, clothing and shoe vouchers, gasoline vouchers, bus passes, prescriptions, referrals and more.


2013 Allegheny County Senior Resource Guide

East End Cooperative Ministry 250 N. Highland Ave. Pittsburgh, PA 15206 (412) 361-5549

Interfaith ministry dedicated to helping at-risk seniors, children, the hungry, the homeless and others in need throughout Pittsburgh’s East End. Services include Meals on Wheels for the elderly and homebound, a food pantry for emergency groceries, non-medical respite care, housing programs and youth programs.

Faith in Action/Open Your Heart to a Senior North Hills Community Outreach (412) 307-0069

The Faith in Action program matches caring volunteers with seniors to help them remain safe and independent in their own homes. Volunteers help older adults with transportation to medical appointments, grocery shopping, home safety evaluations, light chores and errands, yard projects and friendly phone calls and visits. They also screen individuals for eligibility for Medicare and other benefit programs. There are no income requirements to receive help through Faith in Action.

Community Support Programs Focus on Renewal (FOR) 710 Chartiers Ave. McKees Rocks, PA 15136 (412) 771-6460

Good Grief Center for Bereavement Support Ursuline Senior Services 2717 Murray Ave. Pittsburgh, PA 15217 (412) 224-4700 or (888)474-3388

This nonprofit organization in Squirrel Hill is a comprehensive bereavement support center for individuals and families in western Pennsylvania. Services are free of charge and include compassionate listening, education, referrals to community resources, and access to a lending library of various grief-related materials. Clients can walk in, schedule an appointment or talk by telephone.

Interfaith Volunteer Caregivers of Southwestern Pennsylvania (IVC) Family Services of Western Pennsylvania 6401 Penn Ave., Second Floor Pittsburgh, PA 15206 (412) 345-7420

IVC is a network of churches and synagogues reaching out to help frail or vulnerable Allegheny County residents ages 60 and older remain independent in their own home. Trained volunteers visit, shop, escort to appointments, help with correspondence and bill paying, shovel snow and conduct home safety assessments. IVC staff also provides information and referral services that link seniors with appropriate community resources.

Jubilee Association

2005 Wyandotte St. Pittsburgh, PA 15219 (412) 261-5417 Provides a comprehensive program of social services that address the needs of homeless and disadvantaged people in the Pittsburgh area. Services include a soup kitchen, health clinic, job center, jail ministry, food bank, adult education, computer training, an after-school program and housing.

231 Mall Circle Dr. Monroeville, PA 15146 (412) 372-3725 (booth)

A booth on the upper level of Monroeville Mall provides an interfaith presence in the mall. Booth volunteers help shoppers find housing and locate food pantries, to name a few sources of help. Volunteers are welcome.

Network of Hope

2326 Duncan Ave. Allison Park, PA 15101 (412) 492-4030 Assists those in need with groceries, food assistance program, clothing and furniture, and referrals, as needed. Anyone can call their volunteers to talk about available resources for mental, emotional and physical needs. The network also has a home maintenance team that makes communities more attractive and livable by fixing, building and cleaning living areas for seniors and single parents in need.

North Hills Community Outreach (NHCO) 1975 Ferguson Rd. Allison Park, PA 15101 (412) 487-6316, option 1

Satellite locations: North Boroughs/Bellevue (412) 307-0069 Millvale (412) 487-6316, option 2 NHCO provides the following services: food pantries, utilities/ emergency assistance, employment help, family development program, disaster relief, low-cost cars through Community Auto, Free Rides for Seniors, volunteer caregiving services for seniors and adults with physical disabilities, and seasonal sharing projects such as back-to-school supplies and winter coats. Most services have income requirements based on federal poverty guidelines.

North Hills Senior Services (NHSSI) St. Paul’s United Methodist Church 1965 Ferguson Rd. Allison Park, PA 15101 (412) 486-7006

St. Paul’s has a wide variety of ministries where adults can use their spiritual gifts, talents and time. From working with children and partnering with youth to writing care notes to shut-ins and supporting international missions in Zimbabwe, adults are encouraged to discover, discern and use their gifts to transform the word in the name of Jesus.

2013 Allegheny County Senior Resource Guide


Community Support Programs

FOR’s senior community center has been serving the McKees Rocks community for 40 years. Programs include free weekday lunches and an emergency food pantry, weekly bingo, clothing distribution, assistance applying for PACE, ACCESS, energy/medical assistance and rent/property rebates, and free legal aid. The building is wheelchair accessible. Volunteer opportunities are available to help maintain FOR’s websites, organize food drives and collect items for the agency’s wish list.

Monroeville Mall Ministry

Community Support Programs Operation Safety Net

Community Support Programs

Pittsburgh Mercy Health System 1518 Forbes Ave. Pittsburgh, PA 15219 (888) 492-8950 Part of the Pittsburgh Mercy Health System and Catholic Health East, and sponsored by the Sisters of Mercy, this program touches the lives of hundreds of men and women living on the streets in Pittsburgh annually by providing them with access to health are, hope and dignity.

PA Benefits Center Benefits Data Trust (800) 528-9594

Salvation Army Western Pennsylvania Division

The PA Benefits Center helps Allegheny County seniors apply for SNAP (food stamps), LIHEAP heating assistance, Property Tax/Rent Rebate, PACE/PACENET and Medicare Extra Help prescription assistance. Their representatives take the time to inform and support individuals through a simplified application process. Call the above number anytime between 9 a.m. and 5 p.m. Monday through Friday.

Redd Up Zone

Dial 311 (City of Pittsburgh) (412) 255-2280

PO Box 742 700 N. Bell Ave. Carnegie, PA 15106 (412) 446-1500

This division serves 28 counties in western Pennsylvania with programs aimed to meet the physical, emotional and spiritual needs of those hurting most. Services include emergency shelter and disaster assistance, social services support, drug and alcohol treatment, and special programming for seniors.

Society of St. Vincent DePaul

Redd Up Zone engages volunteers in street beautification and blight reduction. Businesses and organizations will recruit volunteers to adopt a “Redd Up Zone,” committing to year-round cleanups in a designated area, as well as tracking neighborhood maintenance concerns. The City of Pittsburgh will provide street signage, materials and resources that they need to get the job done.

1243 North Franklin St. Pittsburgh, PA 15233 (412) 321-1071

Offers many community services for those less fortunate— including food, clothing and furniture, help applying for energy assistance and an indigent burial program. The society also provides financial resources (based on availability) through its conferences and groups of volunteers.

Do You Have Chronic Low Back Pain? Are You 65 Years Old or Older? If so…

Then the Aging Successfully with Pain research study needs your help! We are asking people to participate in one of two health promotion workshops The workshops are a series of eight 90-minute weekly sessions held in Oakland Receive up to $275.00 for your participation. Parking or transportation provided

If you are interested in this research study, please call 412-586-9638


2013 Allegheny County Senior Resource Guide

Community Support Programs South Hills Interfaith Ministries

Union Aid Society

Assists families in need by distributing food through the food pantry, as well as providing clothing, energy assistance, school supplies and gifts for loved ones during the holiday season. Must meet financial qualifications that are based on the federal poverty level.

Union Aid Society provides many valuable services to residents of Quaker Valley School District, including emergency funding for rent, medical bills, food and utilities. The society also owns and subsidizes apartments in the community for low-income seniors.

The Brashear Association

United Way of Pennsylvania

Henry Kaufmann Neighborhood House 2201 Salisbury St. Pittsburgh, PA 15210 (412) 431-0557

The former United Way Helpline is now PA 2-1-1 Southwest, an easy-to-remember phone number that quickly connects people in need with human services and community resources tailored to meet callers’ needs. This free human service hotline is staffed 24 hours a day, seven days a week to help residents in Allegheny County with things like disaster relief assistance, utility and eviction prevention help, and food, shelter and transportation assistance. Simply dial 2-1-1 or connect via email at

5301 Park Ave. Bethel Park, PA 15102 (412) 854-9120

This association has been a vital part of Pittsburgh’s South Side through the operation of its two community centers listed above. They provide programs and services that span from infancy to the elderly, and from community service to community action. Senior services are provided five days a week at Henry Kaufmann Neighborhood House, including lunch, socialization and recreation, volunteer opportunities, transportation assistance, education, counseling and information and referral. Please note that meals must be ordered at least one day in advance before noon.

PA 2-1-1 Southwest Dial 2-1-1

Ursuline Senior Services

2717 Murray Ave. Pittsburgh, PA 15217 (412) 224-4700 Provides needed community services for older adults such as, protective services, guardianship services, money management, telephone reassurance calls and service coordination.

Three Rivers Center for Independent Living (TRCIL) 900 Rebecca Ave. Pittsburgh, PA 15221 (412) 371-7700, ext. 147 TTY (412) 371-6230

Vibrant Pittsburgh

TRCIL offers various services for seniors and individuals with disabilities of all ages and cross-disabilities. Assistance includes advocacy, peer counsel­ing, life skills training, informa­tion and referral, housing counseling, personal assistance services, assistive tech­nology and help with transitioning and a program for those with disabilities called “Living Well With a Disability.”

Vibrant Pittsburgh is a central resource of information and services for multi-cultural populations relocating to the Pittsburgh region. The center, with its multi-lingual staff and dynamic group of volunteers provide interpretation, translation, one-on-one referrals and other services free of charge in a comfortable, welcoming environment. Whether the issue is employment, housing, immigration or translations, a simple telephone call or visit will begin the process for receiving the necessary help. Or, email Silvia Boselli at welcomecenter@

425 Sixth Ave., Suite 2880 Pittsburgh, PA 15219 (412) 281-8600

2013 Allegheny County Senior Resource Guide


Community Support Programs

Brashear Center 2005 Sarah Street Pittsburgh, PA 15203 (412) 431-2236

601 Thorn St. Sewickley, PA 15143 (412) 741-9240

Financial Assistance AARP Money Management Program

Financial Assistance

Ursuline Senior Services 2717 Murray Ave. Pittsburgh, PA 15217 (412) 224-4700 TTD (412) 683-1023 Ursuline’s AARP Money Management/ Bill Payer Program, sponsored by the Allegheny County Department of Human Services Area Agency on Aging, assists low-income older adults who have difficulty with their financial affairs. The program matches trained volunteers with seniors who need help budgeting, balancing their checkbook and paying bills on time. The program also lends guidance to seniors on credit card debt, bankruptcy issues, rescue loans, reverse mortgages, energy assistance programs and welfare programs that may provide financial relief. In some cases, the program’s director receives referrals from consumers and caregivers about other assistance regarding financial matters, including complex financial situations that seniors cannot manage on their own. The director meets with these consumers one on one to assess their individual needs. If these needs exceed the Money Management Program’s offerings, the consumer is guided to the appropriate agencies in Allegheny County that offer different types of assistance.

Allegheny County Economic Development (AHLIP)

Allegheny Home Improvement Loan Program (412) 350-6337 or (412) 350-1043 AHLIP is a home-improvement loan program administered by the Allegheny County Department of Economic Development. It’s an affordable way for eligible Allegheny County residents to rehabilitate and improve their homes. Eligibility is based on income limits. You must own a home in Allegheny County (excluding the City of Pittsburgh, McDonald, McKeesport, and the boroughs of Trafford, Penn Hills and Churchill).


Consumer Credit Counseling Service (CCCS ) River Park Commons 2403 Sidney St., Suite 400 Pittsburgh, PA 15203 (412) 390-1300

CCCS educates and assists consumers with free credit counseling and debt consolidation. The agency also provides confidential budget counseling and debt management programs that allow consumers to repay credit card debt in affordable monthly payments that may include reduced interest rates, waived late and over-limit fees, and peace of mind that your finances are under control.

Emergency Shelter Assistance Pennsylvania Department of Public Welfare (412) 565-2146 Provides financial assistance in order to prevent eviction or foreclosure, or obtain permanent housing or temporary shelter. Consumers must be receiving public assistance benefits to qualify.

Homeowner’s Emergency Mortgage Assistance Program (HEMAP) ACTION-Housing (412) 281-2102 or (800) 792-2801

The HEMAP program works to cease foreclosure actions by assisting clients in applying to the Pennsylvania Housing Finance Agency (PHFA) for emergency financial assistance.

Hospital Accountability Project Pennsylvania Health Law Project (800) 274-3258 TTY (866) 236-6310

The Hospital Accountability Project is a coalition of organizations working to improve hospital charity care policies and practices. Pennsylvania hospitals are required by law to provide care for people who can’t fully pay their medical bills. They are required because most hospitals receive funds—called “charity

2013 Allegheny County Senior Resource Guide

care” funds—that are to be used to help such patients. Call if you have trouble qualifying for health insurance or free or low-cost care from your hospital.

McKeesport Housing Corporation

502 Fifth Ave., Suite 503 McKeesport, PA 15132 (412) 664-7003 The nonprofit McKeesport Housing Corporation provides home improvement funds for the upkeep and development of the housing stock within the City of McKeesport. Its OwnerOccupied Rehab Program is available to McKeesport homeowners who maintain their home as their primary residence and qualify at 80 percent or below the area median income. McKeesport Housing Corporation accesses various funding sources to assemble unique financing packages for each client’s home improvement project. To learn more, call the number above or email

Medical Bureau of Pittsburgh (412) 539-0990

This agency lends patients monies in the form of no-interest loans to obtain needed medical services, including dental, optometry, plastic surgery and podiatry. The treating physician must be a member of the Medical Bureau of Pittsburgh.

Pennsylvania Aging Waiver Program

Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA) SeniorLine (412) 350-5460 The Aging Waiver offers a flexible, personalized program of sup­port and services to individuals ages 60 and older in their own homes, including home modifications. To learn more, see page 12 of this Guide, or contact DHS/AAA or the Department of Public Welfare at (800) 692-7462.

Financial Assistance Pennsylvania Assistive Technology Foundation (PATF)

• Air sealing, insulation and ductwork

(888) 744-1938

• Energy efficient windows and doors

This nonprofit organization provides low-interest loans to people with disabilities and older Pennsylvanians so that they can buy the assistive technology devices and services they need. Loan application forms can be downloaded online.

• Roof repairs or replacements Income limits apply to HEELP loans.

Real Estate Foreclosure Assistance

(412) 429-2842 or (800) 822-1174

Allegheny County Sheriff’s Office (866) 298-8020 Save Your Home hotline (412) 350-4704

R&R loans: R&R loans can be used to pay for repairs and improvements that increase the basic livability of the home, including additions and construction, that makes the home safer, more energy efficient, or more accessible to people with disabilities or people who are elderly. R&R loans can also be used to remove or fix code violations, hook up to municipal water and sewer systems, and improve or install code-compliant septic or well systems. In addition, R&R loans can be a source of payment for emergency repairs to critical life–safety systems in the homes, as long as the loan application is made to the Local Program Administrator within 30 days of the repair. Financial eligibility guidelines apply. HEELP loans: The Homeowners Energy Efficiency Loan Program (HEELP) offers loans between $1,000 and $10,000 for specific energy efficiency repairs at a fixed-rate of one percent for 10 years with no prepayment penalties. The specific uses for HEELP funds are:

If you are a homeowner in danger of foreclosure or the loss of your property, there are a number of ways to avoid it. You could be eligible for counseling assistance at little or no cost. Here is a list of agencies that may be able to help you. ACTION-Housing: (412) 281-2102 Allegheny County Save Your Home Program: (866) 298-8020 CCCS of Western PA: (888) 511-2227 Community Action Southwest: (724) 852-2893 Fair Housing Partnership of Greater Pgh: (412) 391-2535 Garfield Jubilee Associates: (412) 665-5200 Mon Valley Initiative: (412) 464-4000 Mon Valley Unemployed Committee: (412) 462-9962 Nazareth Housing Services: (412) 381-6925 NeighborWorks Western PA: (412) 281-9773 Pittsburgh Community Reinvestment Group: (412) 391-6732 Pennsylvania Housing Finance Agency: (412) 429-2842 Urban League of Greater Pittsburgh: (412) 227-4201 If you are renting property that is currently listed for sheriff’s sale, you may have certain legal rights. If you have questions, seek assistance from an attorney (the Sheriff’s Office cannot provide legal aid). If you cannot afford an attorney, you may be eligible for free legal assistance. To learn more, contact one of these legal services: Lawyer Referral Services: (412) 261-5555

1-800-BANKRUPT (800) 226-5787 or (412) 765-3606




Neighborhood Legal Services: (412) 255-6700 A mortgage company or taxing body may be able to work with you to avoid foreclosure. You may be eligible to apply for refinancing assistance such as a reverse mortgage or refinancing of your existing mortgage. But act fast because delays could cause fees, cost and interest to increase significantly. If you have not contacted the creditor, consider doing so. Many creditors will work with you to try to avoid a sheriff’s sale of your property. If the sheriff’s sale involves a mortgage foreclosure of your residence, you may reinstate your mortgage by paying the full amount of the delinquencies, including all fees and costs up to the day of the sheriff’s sale. For more details, contact the Allegheny County Sheriff’s Office Save Your Home hotline above Mondays through Fridays from 9 to 11 a.m. and 1 to 3 p.m. Or, visit 2013 Allegheny County Senior Resource Guide


Financial Assistance

Pennsylvania Housing Finance Agency

• Energy efficient heating or cooling system repairs or replacements

Financial Assistance Reverse Mortgage

What You Get These loans can be paid to you all at once in a single lump sum of cash, as a regular monthly loan advance or as a credit line that lets you decide how much cash to use and when to use it. Or you may choose any combination of these payment plans. The amount of cash you can get depends in part on the specific reverse mortgage plan you select. The differences in available loan amounts can vary greatly from one plan to another.

Basic Facts on Reverse Mortgages

What You Pay The lowest cost reverse mortgages are offered by state and local governments; they generally have low or no loan fees, and the interest rates are typically moderate. Private sector reverse mortgages are very expensive and include a variety of costs. Reverse mortgages are most expensive in the early years of the loan and become less costly over time.

Financial Assistance

A reverse mortgage enables older homeowners to convert part of the equity in their homes into tax-free income without having to sell the home, give up their title or take on a new monthly mortgage payment. The reverse mortgage is aptly named because the payment stream is “reversed.” Instead of making monthly payments to a lender, a lender makes payments for you.

A reverse mortgage can be paid to you all at once, as a regular monthly advance, or at times and in amounts that you choose. You pay the money back plus interest when you sell your home, permanently move from your home or are deceased. Who’s Eligible Borrowers must be age 62 or older and must occupy the home as a principal residence. How They Work Because you make no monthly payments, the amount you owe grows larger over time. As your debt grows larger, the amount of cash (or equity) remaining after selling and paying off the loan generally grows smaller. You are still responsible for property taxes, insurance and repairs.

Tax and Estate Considerations It’s important to be aware that reverse mortgages may have tax consequences, affect eligibility for assistance under federal and state programs, and have an impact on the estate and heirs of the homeowner. Source:

Dollar Bank offers free consultations for Reverse Mortgages. Our experts can help you determine whether a Reverse Mortgage is right for you. Why Dollar Bank? For over 157 years, we have been helping customers choose the right product for their needs while never losing sight of what is in their best interests. At Dollar Bank, we keep the servicing of our Reverse Mortgages, so if you have questions later, our representatives will be there to help you. We are a National Reverse Mortgage Lenders Association Member and an approved U.S. Department of Housing and Urban Development Reverse Mortgage Lender. Ask about our Reverse Mortgage for Purchase Program.

Visit or contact Randy Davis, a Certified Reverse Mortgage Professional, for a free consultation at 1-800-344-5626.

Equal Housing Lender. Member FDIC. Copyright © 2012, Dollar Bank Federal Savings Bank.


2013 Allegheny County Senior Resource Guide


Financial Assistance Social Security Administration Office of Public Inquiries Windsor Park Building 6401 Security Blvd. Baltimore, MD 21235 (800) 772-1213 TTY (800) 325-0778

Social Security’s toll-free number operates from 7 a.m. to 7 p.m. Monday through Friday. If you have a touch-tone phone, recorded information and services are available 24 hours a day, including weekends and holidays, seven days a week. For those who are deaf or hard of hearing, call the TTY number above between 7 a.m. and 7 p.m. Monday through Friday. Have your Social Security number handy when calling.

Following is a list of Allegheny County SSA offices. The phone number for all the offices is (800) 7721213 or TTY (800) 325-0778. 707 Fifth Ave. 540 Fifth Ave. New Kensington, PA McKeesport, PA 15132 15068 322 Monroeville Mall 921 Penn Ave. Monroeville, PA 15146 Pittsburgh, PA 15222 650 Washington Rd., Ste. 120 (Downtown) Pittsburgh, PA 15228 6117 Penn Circle North (Mt. Lebanon) Pittsburgh, PA 15206 Four Allegheny Center (East Liberty) Second Floor Highlands Bus Center 2B Pittsburgh, PA 15212 (North Side) 159 Butler Rd. Kittanning, PA 16201

Supplemental Security Income (SSI)

200 Ross St. Pittsburgh, PA 15219 (412) 255-6600

The URA helps City of Pittsburgh residents to buy a home or improve their existing home through funding from mortgage revenue bonds and federal, state and local funds. Their mortgage and home improvement plans vary in features and eligibility. URA’s loan offerings include the following: Pittsburgh Home Rehabilitation Program (PHRP): Provides a zero percent fixed interest rate for up to 20 years for home improvements. Consumers can borrow up to $25,000. For low to moderate income homeowners in the City of Pittsburgh. Grant funds are available if you apply for this loan.

Home Emergency Loan Program (HELP) Interest-free loans for lowincome homeowners to make emergency repairs to correct immediate health and safety hazards in an expedient manner. Home Improvement Loan Program (HILP). The interest rate is 5.99 percent with terms of 10, 15 and 20 years with no equity requirements. Consumers may borrow up to $15,000 for a singleunit home, although the home can have up to four units. For moderate income homeowners in the City of Pittsburgh. Keystone Renovation and Repair Program (R&R). This program is for homeowners in the City of Pittsburgh who earn up to $99,900. Consumers can borrow up to $35,000. The attractive interest rates are based on the term of the loan.

CROWN Antiques

and collectibles

We Buy! One Piece, or the Entire House! • Coins

• Photographs

• Books

• Stamps

• Military Items

• Magazines

• Sports Memorabilla

• Old Watches

• Autographs

• Gold

• Political Buttons

• Comics

• Silver

• Fountain Pens

• Postcards • Jewelry

(800) 772-1213 TTY (800) 325-0778

SSI is a federal program that provides monthly cash payments to people who have a limited income and resources if they are age 65 or older, or if they are blind or have another disability. Being eligible for SSI means: • you receive a monthly benefit. • your Medicare premiums are paid in full. • Medicaid and Food Stamp benefits may be available.

We Sell Over 4 Million Items 5 Floors of Eclectic Collectibles 1018 5th Ave., Pittsburgh PA

(412) 434-6425 2013 Allegheny County Senior Resource Guide


Financial Assistance

On the Social Security Administration’s website, you can determine if you qualify for benefits, apply for benefits (retirement and disability) and estimate your future benefits. You can also get help with a particular situation such as a death in the family, and receive information for widows, widowers and other survivors on how to report a death.

Urban Redevelopment Authority of Pittsburgh

Veterans United States Department of Veterans Affairs (800) 827-1000


United States military veterans are entitled to various county, state and federal benefits such as: • healthcare services, including hospital and nursing home care; • trauma and alcohol counseling; • medical evaluations; • disability benefits; • education and training benefits; • vocational rehabilitation and employment; • home loans; • burial benefits; • dependents and survivors benefits; and • life insurance. The administration and variety of benefits varies from the county to state to federal level. Many benefits are time-sensitive. For more information on the veterans benefits listed above, contact the following offices: Federal VA Pittsburgh Regional Office 1000 Liberty Ave. Pittsburgh, PA 15222 (800) 827-1000 State Military and Veterans Affairs Deputy Adjutant General’s Office 1000 Liberty Ave. #1612 Pittsburgh, PA 15222 (412) 395-6225 Allegheny County Veteran Affairs Soldiers and Sailors Hall 4141 Fifth Ave., Third Floor Pittsburgh, PA 15213 (412) 621-4357

Southwestern Veterans Center 7060 Highland Dr. Pittsburgh, PA 15206 (412) 665-6706

The Southwestern Veterans Center provides a broad spectrum of healthcare and related services to Pennsylvania veterans and spouses who are disabled, chronically ill or in need of specialized care. The center helps veterans function independently within the limitations of their illnesses. The center has 204 beds with full nursing care and 32 beds for veterans needing minimal care. Forty-four beds are set aside for treatment of residents with some form of dementia, including Alzheimer’s disease.


2013 Allegheny County Senior Resource Guide

The facility includes a chapel, pharmacy, canteen, barber and beautician services, dining rooms, library and a multipurpose room for large gatherings.

Aid and Attendance and Housebound Benefits Program for Veterans Federal Building 1000 Liberty Ave., Room 415 Pittsburgh, PA 15222 (800) 827-1000

The Aid and Attendance (A&A) Special Pension provides benefits for veterans and surviving spouses who require the regular attendance of another person to assist in eating, bathing, dressing and undressing or toileting. It also includes individuals who are blind or a patient in a nursing home because of mental or physical incapacity. Assisted care in an assisted living facility also qualifies. Call to request the forms and instructions for applying. Applications are also available at the location in downtown Pittsburgh, above. (Discharge papers are required.) Filling out the technical forms necessary to apply for this benefit may seem daunting to veterans and their families, but help is available. If you wish to file for non-service connected pension or widow’s pension, contact one of the following organizations for more information or help with filling out forms: • Military Order of the Purple Heart (412) 395-6250 • Disabled American Veterans (412) 395-6241 • Paralyzed Veterans of America (412) 395-6255 • Veterans of Foreign Wars (412) 395-6257 • American Legion (412) 395-6231

Keystone Paralyzed Veterans of America 1113 Main St. Pittsburgh, PA 15215 (412) 781-2474 (800) 775-9323

The Paralyzed Veterans (PVA) of America is a congressionally chartered veterans’ service organization that has developed a unique expertise on many issues relating to the special needs of its members: veterans of the armed services who have experienced spinal cord injury or dysfunction. PVA is the leading advocate for quality health care for its members, research and education addressing spinal cord injury and dysfunction, benefits available as a result of its members’ military service, and civil rights and opportunities which maximize the independence of its members.

Gay and Lesbian Support Services Gay and Lesbian Community Center of Pittsburgh (GLCC)

The Gay and Lesbian Community Center of Pittsburgh provides gay, lesbian, bisexual and transgender (LGBT) individuals, their families and supporters in western Pennsylvania with resources and opportunities to promote visibility, understanding and equality within the LGBT communities and the community at large. GLCC works toward these goals through education, social support, networking and advocacy. GLCC offers various events, resources and ongoing activities that support the GLBT community, including the following: Events: OUTrageous Bingo, a Spring and Fall Fling, and much more. Library: The James Fisherkeller Library at the GLCC contains over 8,000 books, CDs, DVDs and videos related to the interests of the GLBT community. Books can be borrowed by anyone for four4 weeks at a time and non-book items can be borrowed for two weeks. Meeting spaces: GLCC meeting rooms are available at the economical price of only $2 per person and can seat up from 10 people in the more informal room to 25 people in the largest room. To help newly forming groups get off the ground, the first two meetings are free. For larger functions, the whole facility can also be rented. Newsletter: The GLCC Newsletter is free and contains GLBT-related articles and community news. Phoneline: Call (412) 422-0114 Call for information, referral, and support. Health Directory: The GLCC Health Directory is a comprehensive directory of gay, lesbian, bisexual and transgendered owned or operated ,and GLBT-friendly health organizations and services in the tri-state area. Friday youth night: Meet other young people, read, surf the Internet, watch videos, listen to music, or just hang out. For ages 14 to 18.

For information on legal issues for GLBT, see pages 92-93.

5150 Penn Ave. Pittsburgh, PA 15224 (412) 441-9786 (888) 873-7723

Persad Center is the local affiliate of the national Services and Advocacy for GLBT Elders (SAGE) organization. Persad has been serving the gay, lesbian, bisexual and transgender community for 40 years. The agency provides training programs for senior service workers to increase their understanding of the special needs of the gay elder population. In addition, the agency provides specialized services for gay elders, including: • Senior Conversations: a series of educational/social events. • Counseling: mental health and substance abuse treatment. • Safe Zone: community advocacy program to address issues of discrimination. • In-home friendly visitor program: volunteer visitors assist seniors who are alone or need support. • Prevention activities: including falls prevention, illness care planning, smoking cessation and exercise promotion. To learn more, contact Sandy Soloski at (412)-441-9786, ext. 223 or call the above phone number.

Renaissance City Choirs 116 S. Highland Ave.
 Pittsburgh, PA 15206 (412) 362.9484

The Renaissance City Choirs presents contemporary music by commissioning new works and performing traditional choral repertoire, as well as singing music from world cultures. The choirs seek to build bridges both within the GLBT community and with the community at large by education and enlightening both their audiences and singing membership.

Steel City Softball League PO Box 9118 Pittsburgh, PA 15224 (412) 683-7676

Started in 1981, the Steel City Softball League is one of the longest running GLBT sports organizations in the Pittsburgh region, and is open to all members and friends of the GLBT community.
 It is part of the North American Gay Amateur Athletic Alliance (NAGAAA),) which sponsors the Gay Softball World Series and has 34 Open Division Leagues in the US and Canada. SCSL promote bonds of fellowship within the GLBT community through education and enjoyment.

2013 Allegheny County Senior Resource Guide


Gay and Lesbian Support Services

210 Grant St. Pittsburgh, PA 15219 (412) 422-0114

Persad Center/SAGE of Western Pennsylvania

Equipment Lending Programs

I Equipment Lending Programs/Assistive Technology

f you or a loved one needs durable medical equipment for a one-day outing or an extended period of time, there are a number of consumer-oriented groups that loan wheelchairs, walkers and canes.

Hiland Presbyterian Church


314 E. Eighth Ave. Homestead, PA 15120 (412) 464-1300

Disabled Dealer

Three Rivers Center for Independent Living (TRCIL) Lending Programs 900 Rebecca Ave. Pittsburgh, PA 15221 (412) 371-7700 (800) 633-4588

LifeSpan’s Equipment Lending Library is for those ages 60 and older. LifeSpan has wheelchairs, walkers, canes, bath chairs, grabbers, special silverware and jar openers available for pick up. If LifeSpan does not have a requested item, a referral can be made to another organization.

Assistive Technology Lending Library Pennsylvania residents with disabilities can access the Assistive Technology Lending Library. This “try before you buy” program offers loaners of assistive technology devices for approximately six weeks.

Penn Hills Service Association

Into New Hands A recycling program for individuals who donate equipment to our system receive a receipt for a tax deductible donation for the value of the items donated.

2519 Main St. Universal Penn Hills, PA 15235 (412) 798-9499

Penn Hills residents can borrow wheelchairs, walkers, commode chairs, tub benches, crutches, canes and beds (including electric hospital beds). There are no time limits for borrowing.

Southminster Presbyterian Church 799 Washington Rd. Pittsburgh, PA 15228 (Mt. Lebanon) (412) 532-6332

Anyone may borrow wheelchairs, bedside commodes, shower and tub chairs, walkers, crutches and canes. There are no time limits. Equipment is available by pick up only. Donations of similar equipment or money are accepted.


Augmentative Communication Consultants (ACCI)

(412) 264-6121 or (800) 982-2248 ACCI represents more than a dozen manufacturers of augmentative communication and other assitive technologies, offering demonstrations, products, workshops and consultation.

845 Perry Highway Pittsburgh, PA 15229 (412) 364-9000

Hiland Presbyterian Church has an equipment lending program for durable medical equipment. Anyone may borrow the church’s items (available for pickup only) which include wheelchairs, walkers, crutches, bedside commodes, shower and tub benches. A release form must be signed before borrowing the used equipment. Equipment donations are accepted.

Assistive Technology

Types of equipment distributed include (but are not limited to): walkers, reachers, elevated toilet seats, hospital beds, wheelchairs (manual or power), over-the-bed tables, tub rails, grab bars, hoyer lifts, bedside commodes, communication devices and more. Reused and Exchanged Equipment Partnership (REEP) A classified listing of items of assistive technology available for sale or donation. (An assistive technology device is any device used by a person with a disability in order to communicate, work, play, learn, do chores at home or get around in the community.)

2013 Allegheny County Senior Resource Guide

Through regional print publications, individuals and businesses can sell their new and used accessible vans, scooters, wheelchairs and more.

Guiding Eyes for the Blind

(800) 942-0149 Provides trained guide dogs for the visually impaired throughout the US at no charge. Assistive technology training is offered in conjunction with guide dog training.


(800) 876-7267 Provides ramps, lifts and other assistive devices at a low price to those in need of them.

Paws With A Cause (PAWS)

(800) 253-7297 PAWS trains assistance dogs nationally for people with disabilities and provides lifetime team support which encourages independence.

UPMC Center for Assistive Technology

Forbes Tower, Suite 3010 3600 Forbes Ave. at Meyran Ave. Pittsburgh, PA 15213 (412) 647-1310 TDD (412) 647-1325 Technology assistance for individuals with disabilities who need assistive devices for mobility, hearing, speech and other essential everyday needs.

Medical Supplies

Helping People Live Life Better!

Medical Supply Companies

Pharmacy Medical Equipment Mobility Equipment & Positioning Devices Equipment Repair Service Medical Supplies Respiratory Services Home Accessibility Equipment

Blackburn’s: (800) 472-2440 Mann’s Home Medical Products: (412) 672-5680 McArdle Surgical: (412) 821-9000 MedFast HomeCare: (800) 673-1572 Medic Rescue Health Care Co.: (866) 506-9955 North Hills Medical Supply: (724) 933-9706 Ponsi Shoes and Medical Supplies: (724) 864-2210 Note: This is not a comprehensive list. Please consult your local pharmacy, phone directory or www.YellowPages. com for more medical supply catalogues and companies in your area, or check out online suppliers such as www.

Life Service Providers, Inc. Helping Older Adults and their Families with Life Care Planning & Services since 2002

• Home Care Services • Hospice and Palliative Care • Insurance • Legal Services • Long Term Care Facilities • Assisted Living Facilities

Showroom 83 Dutilh Road Cranberry Twp, PA 16066


Pharmacy / Showroom 301 Corbet Street Tarentum, PA 15084


Showroom 308 East Sixth Street Erie, PA 16507


Get a Stair Lift

Make your home safe and accessible with a ramp, stair lift, bath lift, chair lift or other mobility aids from BLACKBURN’S...the home accessibility experts.

Resources Include: • Banking Services • Durable medical equipment • Emergency response • Financial Planning • Funeral Planning • Geriatric Care Management

Struggling with stairs?

Call to schedule a free home evaluation


• Personal Care Homes • Independent Living • Rehabilitation • Massage therapy • Move Management • Real Estate

w w w. l i f e s e r v i c e p r o v i d e r s . o r g

Showroom 83 Dutilh Road Cranberry Twp, PA 16066



Providing links to valuable resources for seniors and their families...


Showroom 308 East Sixth Street Erie, PA 16507 Showroom 301 Corbet Street Tarentum, PA 15084



Certified Manufacturer Installer

PAHIC# PA089713

2013 Allegheny County Senior Resource Guide


Medical Supplies

Oftentimes, having the right piece of medical equipment or household aid can make all the difference in your daily life. A cane, wheelchair or walker offers increased mobility. The right shower chair or stair climb can make staying in your home safer and easier. The following companies provide such items, as well as a wide range of durable medical equipment, nursing supplies, respiratory care products and rehab therapy tools.

Home Repair, Maintenance and Safety

Home Repair, Maintenance and Safety

Make Your Home Safe Getting older brings with it various lifestyle changes. Our sight, hearing, muscle and bone strength, coordination and reflexes aren’t what they once were. Any of these things can make a fall more likely, so we need to take extra care. Here are some things you can do to make your home safer to prevent falls. Please note: For financial assistance with home repairs see pages 64 and 65.

In Stairways and Hallways:

4 Make sure there is good lighting with light switches at the top and bottom of the stairs. 4 Keep areas where you walk tidy. 4 Have handrails on both sides of all stairs and be sure they're tightly fastened. If you must carry something while on the steps, hold it in one hand and use the handrail with the other.

In Bathrooms:

4 Mount grab bars near toilets and on the inside and outside of your tub and shower. 4 Place non-skid mats or carpet on all surfaces that may get wet. 4 Keep night lights on.

In the Bedroom:

4 Put night lights and light switches close to your bed. 4 Keep the telephone near your bed.

Home Safety Tips Furnaces:

Your furnace should be checked regularly by a professional. The flame should burn a bright, steady blue and should never come outside of the furnace. If you hear or smell natural gas leaking from your furnace lines, evacuate the house immediately and use a phone outside the house to call 911.


Fireplace chimneys regularly build up creosote that can ignite. Chimneys need to be cleaned out frequently and inspected for cracks and obstructions. Use a fireplace screen that is both big enough to cover the entire opening of the fireplace to catch flying sparks and heavy enough to stop rolling logs.

Wood Stoves:

Inspect and clean your stovepipe and chimney on a regular basis and check monthly for damage or obstructions. Be sure to keep combustible objects away from the stove. Be sure to check with your local fire department and check local codes before having your stove installed.

Space Heaters:

Only use heaters with the Underwriters Laboratories (UL) safety listing. The heater should be placed on the floor, away from combustible materials, and out of high-traffic areas. Never put anything on top of your space heater. Use only crystal clear K-1 kerosene in your kerosene heater.

Throughout your Home:

4 Arrange your furniture and other objects so they are not in your way when you walk. 4 Make sure your sofas and chairs are a good height for you to get into and out of easily. 4 Keep electric cords and telephone wires near walls and away from walking paths. 4 Tack down all carpets and area rugs firmly to the floor. 4 Don't let your home get too hot or cold. Keep cool in the summer with an electric fan; in the winter, keep the nighttime temperature at 65 degrees or warmer. 4 Wear rubber-soled, low-heeled shoes that support your feet instead of only wearing socks or shoes with smooth soles. 4 Stay away from freshly washed floors. Don't stand on a chair or table to reach something high; use a "reach stick"—a special grabbing tool that can be purchased at most hardware stores. 4 Consider using a home monitoring system, in which you wear a button on a chain around your neck. If you need emergency help, just push the button to alert emergency staff to come to your home.


2013 Allegheny County Senior Resource Guide

Carbon Monoxide:

Along with fire, another potential danger of home heating is carbon monoxide poisoning. If you have any appliances or equipment that burn fuel such as propane or natural gas, fuel oil, kerosene, wood, coal or pellets. Install a carbon monoxide detector.

Smoke Detectors:

Install a smoke alarm outside each sleeping area and on each additional level of your home. Use the test button to check each smoke alarm once a month. Replace all batteries at least once a year.

Fire Extinguishers:

Consider having one or more working fire extinguishers in your home. Use the gauge or test button to check proper pressure. If the unit is low on pressure, damaged, or corroded, have it professionally serviced. Source:

Home Repair, Maintenance and Safety Allegheny County Economic Development (AHLIP)

TRCIL has a 911 emergency cellular telephone recycling and distribution program similar to those operated by local police and county sheriff’s offices. The program recycles pre-owned cell phones to persons with disabilities for the sole purpose of placing 911 emergency calls. If you have a cell phone that you no longer use, consider donating it to this program. Any person with a disability who does not have the financial resources to obtain a cell phone may receive a 911 emergency phone free of charge. Distributions are made by appointment only.

See page 64 for program details.

Three Rivers Center for Independent Living (TRCIL) (412) 371-7700 TTY (412) 371-6230

Allegheny County Accessibility Program ACTION-Housing 425 Sixth Ave., Suite 950 Pittsburgh, PA 15219 (412) 281-2102

Serves people of all ages with permanent disabilities who require accessibility modifications to their home or apartment. Allegheny County residents can apply for free accessibility modifications. Income guidelines apply. There is a waiting list for this program.

Allegheny Home Improvement Loan Program (412) 350-6337 (412) 350-1043

Catholic HEART Workcamp Catholic Charities 212 Ninth St. Pittsburgh, PA 15222 (412) 456-6999

Catholic Charities collaborates with Catholic HEART Workcamp, a national organization that sends youth volunteers to Pittsburgh one week each summer to complete home maintenance tasks for older adults in need. They match youth volunteers with older residents throughout Allegheny County whose homes or properties are in need of minor repairs, painting, cleaning or yard work. Please Note: At the time this Guide went to press, we were informed that this program will be managed in Beaver County this summer. If you are from Allegheny County, we suggest that you call first to see if any program changes have taken place.

Keeping seniors safe in their homes. Detailed training information for caregivers, family members and volunteers on assessing the homes of seniors and making improvements to increase safety can be found at:

This collaboration made possible through a grant from the United Way of Allegheny County. 412.368.4400 412.922.0953

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Home Repair, Maintenance and Safety

911 Emergency Cell Phone Distribution Program

Home Repair, Maintenance and Safety

Home Repair, Maintenance and Safety

Construction Junction

214 N. Lexington St. Pointe Breeze, PA 15208 (412) 243-5025 A retail store for used and surplus building materials with over 30,000 square feet of kitchen cabinets, doors, bathroom fixtures, lumber, windows, hardware and more.

Home Safe Home Program

Valley Care Association (724) 266-0408 The Home Safe Home program helps older adults live independently, comfortably and safely in their own homes by identifying and correcting home hazards associated with fires, security and particularly falls. Offerings include the following: • home safety surveys • installation of safety equipment such as grab bars and stair railings • safety education • self-guided home safety workbooks Valley Care can also coordinate custom projects such as ramp construction and major bathroom modifications. Home Safe Home is available to anyone living in western Allegheny County and Beaver County. For those ages 60 and older, services may be subsidized or available at no cost. For those living outside the service area, contact Safety for Seniors Program, an initiative of Interfaith Volunteer Caregivers, for their Safety Program at (412) 345-7420. (See page 61 for more information.)

Hosanna Industries

109 Rinard Ln. Rochester, PA 15074 (724) 770-0262 (888) 444-4672 This nonprofit organization provides home construction and repair services (such as roof and siding repair) as a means to alleviate poverty among very low-income households and keep their homes habitable and handicapped assessable. (HUD income guidelines vary by county). Hosanna constructs new homes in one week’s time for qualifying families. Financial verification and a photocopy of one’s deed must accompany the application. Personal donations and volunteers are welcome.

Neighborhood Safety Program Pittsburgh Community Services 249 N. Craig St. Pittsburgh, PA 15213 (412) 904-4700

The Neighborhood Safety Program is a crime and disaster prevention program that helps at-risk and low to moderate income families who reside within the City of Pittsburgh and the County of Allegheny to have safer homes through the installation of life-lites, smoke and carbon monoxide detectors, deadbolt locks, and auxiliary security hardware, including door peepholes and doorknobs. The installation of these items is free and provides greater prevention and protection from injury, death due to fire or carbon monoxide poisoning, and robbery. There are no age limitations. Households living in Section 8, AHRCO or federally subsidized housing also qualify. Verification of income is required.

Pittsburgh Project

2801 N. Charles St. Pittsburgh, PA 15214 (412) 321-1678 Their Home Repair Ministry provides minor repairs including painting, drywall and carpentry for owner-occupied homes of those who physically or financially cannot do the work themselves. Qualifying participants must be age 60 or older, live in the City of Pittsburgh or neighboring boroughs, and must document that your household’s income was at or below 150 percent of the Federal Poverty Guidelines for the previous 12 months, or that you have a documented disability.

Rebuilding Together Pittsburgh 631 Iron City Dr. Pittsburgh, PA 15205 (412) 922-0953

Rebuilding Together Pittsburgh works in partnership with the community to provide free home repairs, renovations and modifications for low-income senior homeowners in Allegheny County so they can live safely and independently in their homes. Homeowners must be financially or physically unable to do the repairs. Programs include National Rebuilding Day on the last Saturday in April. About 1,000 skilled and unskilled volunteers renovate and repair up to 30 homes in one day. Operation Urgent Care provides free emergency repair services 12 months a year to qualifying senior homeowners. They also have a Veterans Housing program. Volunteers complete projects such as painting, yard work, cleaning and minor repairs.

For financial assistance see pages 64-67.


2013 Allegheny County Senior Resource Guide

Home Repair, Maintenance and Safety Recycling Program

The Allegheny County Health Department has a comprehensive resource directory titled “Recycling Together in Allegheny County” for recycling all types of products locally. The directory lists recyclables by material type—everything from appliances, batteries and cell phones and paper to printer cartridges, glass, tires and yard debris. It also gives tips on pollution prevention inside and outside the home. Of the 130 municipalities in Allegheny County, 80 of them have a curbside collection program and 19 have a drop-off program.  Most residential municipal recycling programs collect aluminum and steel cans, #1 and #2 plastics, clear and colored glass, and newsprint. For information on recycling unusual items not listed in the directory (such as used motor oil), call ACHD or the Pennsylvania Department of Environmental Protection (DEP) recycling hotline at (800) 346-4242. The Southwestern Pennsylvania Resources Council hosts a one-day household chemical waste collection during the spring and fall. The disposal fee is $2 per gallon. For a schedule, call Michael Stepaniak at (412) 488-7452 or visit

Residential Resources (RRI)

650 Smithfield St., Suite 1870 Pittsburgh, PA 15222 (412) 642-9033 RRI is a property developer and manager that specializes in housing for persons with disabilities of all ages. RRI owns about 200 properties and has expertise in real estate/property searches, maintenance and, in particular, accessible renovations that conform to local, state and ADA specifications. In the area of accessibility housing, RRI provides persons with disabilities and their loved ones with a range of services, including the installation of grab bars and hand rails, chair and platform lifts, and ramps, as well as door frame widening, bathroom and kitchen renovations, and construction of accessible additions and entire accessible homes.

Safety for Seniors Program

An initiative of Interfaith Volunteer Caregivers (IVC) 6401 Penn Ave., Second Floor Pittsburgh, PA 15206 (412) 345-7420 Through a combination of prevention education, home safety assessments and safety modifications, Safety for Seniors provides peace of mind to adults ages 60 and older, helping to keep them safe and independent in their own homes. Program staff are available to speak to senior groups about home safety; call to schedule a presentation.

The program’s three tiers of service: • Free home safety checks to identify and mitigate fire and fall hazards • Installation of smoke alarms, grab bars and handrails • Distribution of household safety supplies and referrals to other providers for emergency repairs and major home modifications

Senior Homeowners Assistance Program (SHAP) Nazareth Housing Services 301 Bellevue Rd. Pittsburgh, PA 15229 (412) 931-6996, ext. 6510 320 Brownsville Rd. Pittsburgh, PA 15210 (412) 381-6925 Provides financial grants to low-income senior homeowners to help pay for critical home repairs depending on funding availability. Priority is based on age, disability, the nature of the repairs and financial need. An experienced counselor visits most clients in their homes to understand their situation, assess the safety of the home, and offer a caring personal touch. Also provided are counseling and referrals to competent contractors and other community resources. During summer months, the program coordinates the work of the Catholic HEART Workcamp and other volunteer groups, linking homeowners with volunteers to help with home maintenance tasks.

Weatherization Assistance Program ACTION-Housing 425 Sixth Ave., Suite 950 Pittsburgh, PA 15219 (412) 227-3700

ACTION-Housing administers a Weatherization Assistance program for low-income households. The purpose of the free program is to help residents lower their fuel bills by lowering their fuel consumption. Verification of ownership or authorization from a landlord is required prior to the free energy audit and furnace/hot water tank safety inspections. Income guidelines apply. Most recent gas and electric bills are required. Depending on the results of the computerized audit, the following may be provided through the program: • Replace cracked or broken glass in windows • Weather strip around windows and doors • Reglaze windows • Replace and install threshold and door sweeps • Wrap hot water tank/any exposed water pipes • Insulate attic area Weatherization Income Limits Household






Each additional person $7,640 Note: There is a waiting list for this program. 2013 Allegheny County Senior Resource Guide


Home Repair, Maintenance and Safety

Allegheny County Health Department (ACHD) 3901 Penn Ave., Building 5 Pittsburgh, PA 15224 (412) 578-8390

Safety for Seniors Preventing Crime at Home

Safety for Seniors

Most of us want to believe that crime is something that only happens “out there”—beyond our neighborhood or on the evening news. While older adults are less likely to be victims of crime than young adults, we can’t ignore that seniors are often targets for robbery, purse snatching, car theft, and home repair and Internet scams. Don’t let the fear of crime stop you from enjoying life but do be aware of your surroundings, even in your own home. These tips can help you fight crime and stay safe.

In your Home:

Personal Response Systems

Personal response systems allow a person—with the touch of a button—to reach someone at a response center 24 hours a day, seven days a week. For seniors and people with disabilities, these systems can give you or a loved one peace of mind. The senior or disabled individual can often continue with daily activities and remain independent. The numerous personal response systems to choose from include:

• Make sure your locks, doors and windows are strong and secure.

America’s Peace of Mind Link to Life (724) 833-3723 (888) 337-5433

• Don’t open your door before you know who’s there. Look through a peephole or safe window first.

American Red Cross (412) 263-3100

ResCare (412) 937-8791

Automated Security Alert (412) 461-2288

St. Clair Hospital LifeLine (800) 242-1306, ext. 4699

• Consider using a home alarm system.

CTR Alarm Systems (800) 921-2008

Valued Relationships (800) 860-4230

In your Neighborhood:

ElderAlert (412) 422-0400

Vector Security (724) 779-8800

• Be careful when buying things online. • Don’t keep large amounts of money at home.

• Get to know your neighbors and join a neighborhood watch program if your community has one. • Walk with a friend. • Keep your car doors locked at all times.

Home Helpers (724) 776-4478

Note: Local telephone service providers may also be of assistance in arranging personal response systems.

MiKelCo Lifts • 412-421-LIFT Reliable and Economical Lift Solutions • Outdoor Platform Lifts • Power Wheel Chair Carriers • Outdoor Stair Lifts • Aluminum Ramping Systems • Portable Ramps

Live Independently…Not Alone Medical help at the push of a button. • Stairlifts • Residential Elevators • Wheel Chair Lifts • Inclined (Stair) Platform Lifts

MiKelCo Lifts • 412-421-5438 76

2013 Allegheny County Senior Resource Guide

Get medical help in an emergency at the push of a button with the Personal Emergency Response System (PERS) from Vector Security®. Simply wear the system on your wrist or neck and press the “help” button to be connected to a trained operator 24 hours a day. Call now for more information and a free consultation…because living alone doesn’t mean being alone.


Safety for Seniors Allegheny County Sheriff’s Office William P. Mullen, Sheriff (412) 350-4711

Carrier Alert

Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA) 441 Smithfield St., Second Floor Pittsburgh, PA 15222 (412) 350-5460 or (800) 344-4319 A free program of the US Postal Service, Carrier Alert is a lifeline for those living alone. It was developed especially for older adults, the homebound and the disabled to help them reach vital services in case of an accident or sudden illness. In Allegheny County, the Area Agency on Aging (AAA) notifies the local post office of customers who wish to participate in the program. In performing daily rounds, the customer’s letter carrier will alert the agency to an accumulation of mail that might signify reason for concern. AAA then follows up.

CheckMates Program

AgeWell Pittsburgh/Jewish Community Center of Greater Pittsburgh (412) 521-8011, ext. 207

Medic Alert/Alzheimer’s Association (888) 572-8566 The Alzheimer’s Association Safe Return program is a nationwide identification program that assists in the safe return of individuals who wander and become lost. If an enrollee is missing, one call immediately activates a community support network to help reunite the lost person with his caregiver.

Senior Reassurance Program

Ursuline Senior Services 2717 Murray Ave. Pittsburgh, PA 15217 (412) 345-0144 The Senior Reassurance Program provides daily calls to ensure the safety and well being of isolated, frail seniors ages 60 and older.


Concordia Lutheran Ministries (866) 352-6260 This is a free service that makes daily phone calls to homebound individuals to ensure that they are able to answer their phone. Volunteers are always welcome.

America’s Peace of Mind Keeping Your Loved Ones Safe at Home With a Personal Medical Alert Button!

“Five Hours My Mom Laid There On The Cold Floor! It Will Never Happen Again!”

CheckMates is a telephone reassurance program in which older adult volunteers make weekly telephone calls to seniors in the community who may be homebound, isolated and lonely, and may respond to a friendly telephone call. The phone calls create a social connection between the volunteers and homebound seniors and, over time, friendships develop. To refer a loved one to receive calls, or to learn more about being a volunteer, call the above number. All information is kept confidential.

* Button Range of 1,000 Feet

SafeLink Wireless

* Certified Medical Response Center

(800) 378-1684 SafeLink Wireless participates in the federal government’s Lifeline Assistance program by providing discounted or free cellular telephone service to income-eligible consumers. It includes free cellular service, a free phone and free minutes every month. To be eligible, you must have a valid US postal address (not a PO box) and must meet federal income poverty guidelines.

* Response Time Less Than 30 Seconds * Light-weight, Waterproof Button * Back-up Battery 72+ Hours * No Contract * Locally Owned and Operated * Less Than $1.00 a day. Contact: Joe Lonigro at (724) 833-3723

2013 Allegheny County Senior Resource Guide


Safety for Seniors

Deputy Sheriff S. Jason Tarap of the Allegheny County Sheriff’s Office presents public programs on crime prevention to people of all ages. The Senior Citizens Crime Prevention program helps seniors to lessen their chances of becoming a victim of a crime. Topics include being alert when out and about, home safety and security, auto theft and carjack prevention, identity theft and avoiding con artists, among others. This course can be adapted to fit the needs of any senior group. To schedule this program for your group, call the above number or sign up directly online.

Safe Return Program

Emergency Preparedness

Emergency Preparedness

Are you ready for an emergency? (and why you should be!) Editor’s note: Please be sure to save the information in this article. It’s designed to help you take the first steps in readying for an emergency. By developing a personal emergency plan and storing supplies in your home, you will be better prepared to withstand an emergency if and when it occurs.


mergencies and disasters come in many types and sizes: heat waves and snow storms, fires and floods, power outages and hazardous material spills. You can often get through an emergency just by staying inside and being careful. At other times, emergencies can be such a serious threat to your health and safety that you may have to leave your home for a time. Most of us can get through a thunderstorm without incident but what if it causes a power outage that lasts for a few days?

Your list of people should include:

Because emergencies often happen with little or no warning, you may have little or no time to prepare. For this reason, the trick is to take some simple steps to prepare ahead of time so that you will be ready when one happens. Moreover, your local police and other emergency personnel may not be able to respond to you right away if you need help when a general or widespread emergency—such as a flood or snowstorm—happens in your community. In these cases, being prepared can help you get through an emergency on your own until help arrives.

• the family member or other person who you feel you can most depend on in an emergency. This person should be someone with whom you stay in touch regularly, will always know where you are and will know how to contact you. This should be the first person you call in an emergency. If you must leave your home, this should be the first person that you call to say where you will be and how you can be reached.

Remember to be a good neighbor and friend in an emergency. If you know others who may need help, especially those who live alone, they may really appreciate hearing from you and knowing that someone is thinking about them.

• your personal physician. (Make sure that your physician knows about all of the medications that you take.)

Individual Emergency Plans Your individual emergency plan should be designed to meet your personal situation and needs in an emergency. The following information should help you create an effective emergency plan. Who you will call. Begin your plan by thinking about which family members, friends, neighbors or other people you would call for help in a serious emergency. Ask if you would be able to call on them in an emergency. Once you have identified your emergency contacts, do this: • Make a list of their names, addresses and phone numbers on small index cards that you can keep in your home and purse/wallet. • Give copies to the people on your list so that they can communicate with each other. • Make sure to add your name, address and phone number to the list so that the other people on it can call you.


2013 Allegheny County Senior Resource Guide

• emergency services in your community, such as the police, fire and ambulance or emergency medical staff.

• your Area Agency on Aging care manager or AAA senior center. • nearby family members, friends and others who may be able to help you, especially those who have a car and could come to your home or take you somewhere. • someone you know well who lives outside the Pittsburgh area and may be easier to contact if local phone lines are jammed. How you will get out. In some emergencies such as a fire, you may not be able to leave your home through a main entrance or get to the street. Your plan should list all the other ways that you can safely get out of and away from your home. Where you will go. Your plan should list the place or places you will go if an emergency requires that you leave your home. For instance, if you must leave your home for a short time (an hour or so), pick a place close by, maybe with a family member or friend, where you will be safe and it will be easy to return home. If you must leave your home for a longer time, even a few days, indicate the name, address and phone number of a family member or friend where you will be able to stay until it is safe to return to your home.

Emergency Preparedness What you need to take with you. If you have to leave your home, your plan should list the things that you will need to take with you so that you can find and pack them quickly, especially your medications. It also helps to keep some basic clothing items packed in a bag and ready to go. See “Emergency Home Supplies,” on the right.

Now that you have your personal emergency plan, begin to gather emergency supplies to keep in your home or take with you if you have to leave. Here are some items that you should always have ready at home: 4 Non-perishable food items (three-day supply and manual can opener)

• Lock doors and windows

4 Water (three-day supply, one gallon per person per day for drinking and sanitation)

• Unplug all major appliances

4 Lighting and clock (battery operated)

• Turn off utilities

4 Flashlight (without batteries loaded), supply of batteries and matches in a waterproof container

• Have a house key with you and give another one to a nearby family member or friend

4 Large umbrella and raincoat

Special help you may need. If you have special medical or physical conditions or needs, list them so that they are known and can be met in an emergency. Tell the people on your contact list about your needs so that they will know what to do for you in an emergency. It is important to note anything that will affect your ability to leave or live away from your home for a few days, such as:

4 Communication devices 4 First-aid kit and manual, medications, medical supplies, personal hygiene and daily living items 4 Personal identification and important documents in a waterproof container and secure place 4 Cash, checks and credit cards 4 Re-sealable plastic bags

• you use a walker or wheelchair, or are unsteady on your feet.

4 Dust masks, plastic sheeting and duct tape for protection from contaminated air

• you have special medical needs such as oxygen or insulin.

4 Moist towelettes, garbage bags and plastic ties for personal sanitation

• you need special medical services such as dialysis or heart monitoring. • you have no automobile and will need transportation. • you have to take medications regularly. • you have other medical conditions or disabilities that affect your ability to move around such as arthritis or poor eyesight. • you have pets that will need to be cared for.

4 Noise-making devices to signal for help 4 Tools (wrench to turn off water, snow shovel, ice breaker) 4 A copy of your personal emergency plan, including the list of emergency contact numbers 4 Buckets or other containers for water storage 4 House and car keys, and extra sets kept by someone outside the home 4 Local street map and phone directory 4 Warming and cooling items

Learn more about emergency preparedness

4 Fire extinguisher and instructions on how to use it

Two of the best places to get information about being prepared for emergencies are online at the American Red Cross ( and the Federal Emergency Management Administration ( Or contact the local office of the American Red Cross by calling (412) 263-3100 or writing to 225 Boulevard of the Allies, Pittsburgh, PA 15222.

4 Two or three complete changes of clothing 4 Children’s supplies, if needed 4 Pet supplies, if needed (including transport container)

2013 Allegheny County Senior Resource Guide


Emergency Preparedness

How to secure your home. Since you may be away for a while, your plan should list the things you need to do to safeguard your home, such as the following.

Emergency home supplies

Outsmart Identity Thieves: Take Steps to Safeguard Your Personal Information Steps to Prevent Identity Theft

By Gina Mazza For Allegheny County Senior Resource Guide

Here are some other things you can do to help reduce the likelihood of becoming a victim of identity theft.

Identity Theft


ach year, millions of honest, hard working Americans have their identities stolen—including their names, Social Security numbers and bank or credit card numbers—which can destroy their credit and ruin their good name. Is there a foolproof way to avoid identity theft? No, but there are steps you can take to greatly minimize your chances of becoming a victim, according to Don Grant, Supervisor of the Protective Services Unit of the Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA). “The most important thing is to protect your personal information,” he says, explaining that identity thieves snatch your Social Security number, credit card numbers, date of birth, mother’s maiden name and other personal data in order to impersonate you. “This information enables the thief to commit numerous forms of fraud which include—but are not limited to—taking over your financial accounts; opening new bank accounts; purchasing automobiles; applying for loans, credit cards and Social Security benefits; renting apartments and establishing services with utility and phone companies.” Thieves can obtain this information by stealing wallets, purses, mail and accessing your information online on unsecured websites, from personnel records at work or in your home, rummaging through your trash and public trash dumps, or by posing as someone who needs your information, such as stating that they represent a government agency, your employer, bank or landlord. “Don’t give your Social Security number to just anyone,” Don cautions. “Don’t carry your card in your wallet or purse; keep it locked in a safe place with your other important papers. And check your credit reports once a year to monitor any suspicious activity.” (You can do this free of charge at


4 Promptly remove mail from your mailbox. Take outgoing mail to a post office collection mailbox or local post office. 4 Never give personal information over the telephone. 4 Shred pre-approved credit applications, credit card receipts, bills and personal financial data before discarding in the trash. 4 Empty your wallet of extra credit cards and IDs; better yet, cancel the ones you don’t use. Never loan your credit cards to anyone. 4 Never leave receipts at bank machines, trash receptacles or gasoline pumps. 4 Save all credit card receipts and match them against your monthly bills. If you are a victim of identity theft or suspect that your information has been misused, take immediate action to minimize the damage, making sure you document everything. “Also, follow up in writing with all contacts,” Don advises. “Mail your correspondence certified, return receipt. Start a file and keep copies of all correspondence you mail. Don’t send the originals of supporting documentation.” AAA also offers a variety of financialrelated services that can help you stay on top of your financial data on an ongoing basis: • Neighborhood Legal Services assists with living wills, power of attorney, bankruptcy and landlord/tenant disputes. • Center for Victims of Violence and Crime provides therapy, counseling, court support, restitution funds and police report assistance. • Ursuline Senior Services Money Management program is an AARP-modeled bill payer program that can assist you with budgeting, preparation of checks, and maintenance of your check register.

2013 Allegheny County Senior Resource Guide

4 Track the normal receipt of routine financial statements. Contact the sender if they stop being delivered in the mail. 4 If you applied for a new credit card but it hasn’t arrived in a timely manner, call the bank or company involved. Report all lost or stolen credit cards immediately. 4 When shopping online, use caution when disclosing personal financial data unless you receive a secured authentication key from the provider.

To report identity theft, contact:

2 Equifax: (800) 525-6285, Experian: (888) 397-3742 and TransUnion: (800) 680-7289 2 Federal Trade Commission: (877) IDTHEFT (438-4338) 2 Social Security Administration fraud hotline: (800) 269-0271 2 Your local police department or US postal inspection service office You can report financial abuse by calling SeniorLine at (412) 350-5460 or AAA’s Protective Services program at (412) 350-6905 or (800) 344-4319.

Your Personal Information Name_____________________________________________________ Phone______________________________________________ Address______________________________________________________________________________________________________ ____________________________________________________________________________________________________________ S.S.#______________________________________________________ Date of Birth_________________________________________

Primary Health Insurance Company_____________________________ Phone______________________________________________ Primary Physician___________________________________________ Phone______________________________________________ Pharmacy Name ____________________________________________ Phone______________________________________________ Medications and Dosage___________________________________________________________________________________ ____ __________________________________________________________________________________________________________ _ ____________________________________________________________________________________________________________ Medical Conditions and allergies_________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Ambulance Company________________________________________ Phone______________________________________________ Hospital___________________________________________________ Phone______________________________________________ Bank_____________________________________________________ Phone______________________________________________ Life Insurance Company______________________________________ Phone______________________________________________ Insurance Agent_______________________________________________________________________________________________ Lawyer____________________________________________________ Phone______________________________________________ Transportation______________________________________________ Phone______________________________________________ Notes________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Advance Directive? _____Yes

_____No If so, where is it kept?________________________________________________________

Does anyone have power of attorney for you?_____Yes

_____No If yes, which kind? ____Durable ____ Health ____ Both

Name of Person with POA___________________________________________________ Phone________________________________ Religious Affiliation__________________________ House of Worship____________________________________________________ Pastor/Rabbi_______________________________________________ Phone _____________________________________________ Other people to notify in an emergency:_____________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Additional Notes_______________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ 2013 Allegheny County Senior Resource Guide


Your Personal Information

In Case of Emergency, Call____________________________________ Phone______________________________________________

Food Assistance Farm Stand Program

Rainbow Kitchen Community Services

The Farm Stand Program is an urban agriculture program that provides fresh, Pennsylvania-grown produce at affordable prices to low-income neighborhoods that have limited or no access to farmer’s markets and grocery stores. Farmer’s Market Nutrition Program (FMNP) coupons can be redeemed at all farm stands. They are open to the public; for locations, call the above phone number.

Provides supplemental groceries through monthly food pantry distribution, hot meals Mondays through Fridays from 9:30 to 10:30 a.m., short-term and extended case management services, bus tickets for medical appointments through the Medical Assistance Transportation Program, winter clothing and coat distribution, holiday meals and a variety of supportive services. It is also a Volunteer Income Tax Assistance (VITA) site. Call for eligibility guidelines.

Greater Pittsburgh Community Food Bank

Senior Community Center Shared Meals

Food Assistance

Greater Pittsburgh Community Food Bank One North Linden St. Duquesne, PA 15110 (412) 460-3663 ext. 216

(412) 460-3663, ext. 456

Located in Duquesne, the Food Bank distributes more than 27 million pounds of food each year through a member network of 380-plus food pantries, soup kitchens, housing communities, shelters, after-school programs and other food assistance programs in 11 counties throughout southwestern Pennsylvania. The Food Bank relies on donations of food and funds, volunteers and advocates to help carry out its mission of eliminating hunger. If you or someone you know is in need of food assistance, call the phone number, above.

Hunger Services

Urban League of Pittsburgh Food Assistance Hotline: (412) 325-0749 Hunger Services offers an Emergency Food Assistance program (EFA), as well as outreach and enrollment in the SNAP program (see next column). Food pantries provide canned and packaged food to people to tide them over during hard times. Each pantry has its own rules about eligibility. To find a pantry near you, call the above number.

Produce to People Program

Greater Pittsburgh Community Food Bank One North Linden St. Duquesne, PA 15110 (412) 460-3663 ext. 727 The Produce to People program distributes produce and other grocery items to at-need families monthly in Braddock, Homewood, McKeesport and South Side. Distribution is from 10 a.m. to noon; call the above number for a distribution schedule. To qualify, your total household income must be below 150 percent of the poverty level. Bring a box, wheeled cart, or durable bags to the distribution and dress appropriately for standing outside for more than an hour.


2013 Allegheny County Senior Resource Guide

135 E. Ninth Ave. Homestead, PA 15120 (412) 464-1892

Allegheny County Department of Human Services Area Agency on Aging 441 Smithfield St., Second Floor Pittsburgh, PA 15222 SeniorLine (412) 350-5460 TDD/TTY (412) 350-2727 Hot, nutritious lunches are served at senior community centers located throughout Allegheny County every Monday through Friday. The menus are designed to provide varied and satisfying fare for seniors. The program also provides modified meals (such as diabetic) with a doctor’s prescription. Meals are planned with input from older adults and meet one-third of a senior’s daily nutritional requirements. For a listing of senior community centers, see page 147.

Senior Farmer’s Market Nutrition Program (FMNP) Allegheny County Department of Human Services Area Agency on Aging 441 Smithfield St., Second Floor Pittsburgh, PA 15222 SeniorLine (412) 350-5460 TDD/TTY (412) 350-2727

By using FMNP checks—administered in Allegheny County through DHS/AAA—older adults can purchase and enjoy the benefits of locally grown produce. One set of four checks worth $5 each is distributed to eligible seniors every summer through a one-day event at local senior centers. Recipients must be age 60 or older, live in Allegheny County, not live in a residential facility, and meet income guidelines. Checks are distributed on a first-come, firstserved basis. Eligible seniors not physically able to get to a senior center can designate a proxy to pick up and redeem the checks. Forms are available at senior centers and on the Pennsylvania Department of Agriculture website: www. For a listing of distribution sites, call your local senior center (see page 147) or contact SeniorLine at (412) 350-5460 or (800) 344-4319.

Food Assistance Soup Kitchens

SNAP Program Income Guidelines

Community Human Services (412) 765-3302

Light of Life Ministries (412) 803-4114

First Presbyterian Church (412) 681-4222

Rainbow Kitchen (412) 464-1892

Jubilee Soup Kitchen (412) 261-5417

Temple Baptist Church (412) 481-6164

5842 Forward Ave. Pittsburgh, PA 15217 (412) 421-2708

The Squirrel Hill Community Food Pantry, administered through Jewish Family and Children’s Services of Pittsburgh, offers food assistance to families in Squirrel Hill, including kosher foods. The pantry relies on volunteers, food donors and financial supporters; consider adding a few kosher food items to your weekly shopping list for donation to the pantry.

Supplemental Nutrition Assistance Program (SNAP)

SNAP is the new name for the federal Food Stamp Program. True to its new name, changes have been made to SNAP so that the program is more accessible to low-income individuals and families to buy the food they need for good health. Benefits are provided on an electronic card that is used like an ATM card and accepted at most grocery stores. How to Apply If you reside in Allegheny County, contact: • Just Harvest: (412) 431-8963 • Hunger Services Network: (866) 395-3663 or (412) 325-0749 If you reside in Beaver, Butler, Greene or Lawrence counties, contact: • Greater Pittsburgh Community Food Bank: (800) 343-3135 You may also contact your local County Assistance Office at (412) 565-2146 or the Department of Public Welfare at (800) 692-7462 or TTD (800) 451-5886; or fill out an application online at The following persons may apply: • The head of the household. • The spouse of the head of household. • Any other responsible household member. • A designated authorized representative (a friend, relative, neighbor or anyone the applicant trusts to go food shopping for him).

Household Size

Gross Maximum Monthly Income

Elderly or Disabled Individual in the Household










Each Additional Member


Food Assistance

Squirrel Hill Community Food Pantry

Income Limits (before any deductions): 160% of poverty level and 200% if age 60 and older or disabled


* Income guidelines could change in 2013.

Home-Delivered Meals Program

Thirteen agencies in Allegheny County receive funding from the Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA) to implement their Home-Delivered Meals programs (HDM), or “meals on wheels.” More than 450,000 meals per year are served through this program to eligible homebound seniors ages 60 or older on a short- or long-term basis. Each agency asks for a modest donation for the meals. Registered seniors receive one complete meal, which meets one-third of an older adult’s nutritional needs. The program also provides modified meals (such as diabetic) with a doctor’s prescription. One agency, Mollie’s Meals, provides kosher meals. Home-Delivered Meals providers: Catholic Youth Association (412) 621-3343 East End Cooperative Ministry (412) 361-5549 Eastern Area Adult Services (412) 829-9250 Elder-Ado, Inc. (412) 381-6900 Hill House Senior Services (412) 392-4450 LifeSpan, Inc. (412) 464-1300 Lutheran Service Society (412) 734-9330 Mollie’s Meals (kosher) (412) 421-7616 Northern Area Multi Service Center (724) 224-1552 Penn Hills Senior Centers Plum Senior Center Riverview Community Action Corp. Wilkinsburg Community Ministry

(412) 244-3408 (412) 795-2339 (412) 828-1062 (412) 241-8072

2013 Allegheny County Senior Resource Guide


Health Insurance

Health Insurance

Health insurance is a serious mat­ter, especially with today’s rising healthcare costs. This section of the Guide offers an array of options for health and long-term insurance cover­age, counseling and advocacy. See page 146 for information on Children’s Health Insurance Program (CHIP).

• individuals who are 65 or older;

Department of Public Welfare (800) 692-7462 A joint federal and state program that helps pay medical costs for some people with limited incomes and resources. Most of your healthcare costs are covered if you have Medicare and Medicaid. Medicaid programs vary from state to state. People with Medicaid may get coverage for services such as nursing home and home healthcare that are not fully covered by Medicare.

Health Spring Bravo Healthcare (866) 464-0703 TTY (800) 964-2561

(800) 633-4227; (800-MEDICARE) TTY (877) 377-4950

Medicare is the federal government program that provides health care coverage for:

Federal/State Insurance Medicaid

Gateway Health Plan Medicare Assured (877) 428-3929 TTY (800) 654-5988

Federal Insurance Medicare (Original Medicare Plan)

SecurityBlue Care (800) 576-6343 TTY (800) 862-0709

• individuals who have end-stage renal disease (permanent kidney failure requiring dialysis or kidney transplant); and/or • individuals with ALS (Lou Gehrig’s disease) or other disabilities. Medicare Part A (Hospital Insurance) helps to pay for inpatient hospital care, psychiatric hospital care, medically necessary skilled nursing facility care following a hospital stay, home health care, hospice care and blood received in a hospital or skilled nursing facility. Most people do not pay a premium for Part A because they or a spouse already paid for it through their payroll taxes while working. Medicare Part B (Medical Insurance) helps to pay for doctor’s services, outpatient hospital services and various medical services and supplies. This is a voluntary program and a monthly premium must be paid.

United Health Care (888) 565-8180 TTY 711 UPMC for Life Specialty Plan (866) 405-8762 TTY (866) 407-8762

Assistance to pay for this premium may be available for individuals with low income. (Refer to Healthy Horizons, below.) Visit or contact your nearest Social Security Administration office for specific information about benefits.

Healthy Horizons in Pennsylvania

• Healthy Horizons Medicare Cost-Sharing Program (QMB) pays Medicare premiums and Part A and B deductibles and coinsurance.

(800) 842-2020 (800) 692-7462

This medical assistance program developed by the state serves to ensure adequate health care for older adults and disabled persons with low incomes by helping to pay their Medicare premiums. • The Healthy Horizons Categorically Needy Program pays medical benefits such as prescriptions, doctor or clinic visits, dental and eye care, Medicare premiums, and Part A and B deductibles and coinsurance. Program

Monthly Income: 1

• Healthy Horizons Specified Low Income Medicare Beneficiary Program (SLMB) pays the Medicare Part B monthly premium. • The Qualified Individual Program (Q-I) also pays the Medicare Part B premium. For more information, contact your local Department of Public Welfare Assistance Office, call the Department of Public Welfare helpline at (800) 692-7462 or contact APPRISE at (412) 661-1438. Income limits may change.

Monthly Income: 2

Asset Limits: 1

Asset Limits: 2


(QMB) Qualified Medicare $951 or less Beneficiary

$1,281 or less



Premiums, Deductibles and Coinsurance

(SLMB) Specified Low-Income $1,137 or less Medicare Beneficiary

$1,533 or less



Return of Part “B” Premium

(Q-I) Qualified Individual 1

$1,723 or less



Return of Part “B” Premium

$1,277 or less

Please note: These amounts may increase in 2013.


2013 Allegheny County Senior Resource Guide

Health Insurance Medigap Insurance APPRISE Program (412) 661-1438

Pennsylvania Insurance Department Consumer Line (877) 881-6388

The best time to buy a Medigap policy is during the sixmonth period that begins on the first day of the month in which you are both age 65 or older and enrolled in Medicare Part B. After this initial enrollment period when you are guaranteed acceptance into a Medigap plan, your option to buy a Medigap policy may be limited. In some situations, you may be able to buy a Medigap policy outside your initial enrollment period. To learn more about Medigap, order the publication Choosing a Medigap Policy at

Other Health Insurance Options

A Medicare Advantage Plan is offered by a private insurance company that manages the healthcare of the plan’s members. The government pays these companies money each month for each member. The company then helps to pay for medical care by doctors and hospitals that the member needs. These plans are required to provide all services covered under Medicare Parts A and B, and many plans offer additional benefits. In addition to a monthly premium, you may be responsible for out-of-pocket costs including an annual deductible, co-pays and co-insurance for office visits, hospital stays and outpatient services like physical therapy. Depending on the type of Medicare Advantage plan you choose, you may need a referral from your primary care physician to see a specialist or get lab work. Doctors and specialists outside your plan’s provider network may be partially covered but you will pay more to use them instead of an in-network provider. Note: Medicare Advantage Plans differ from a Medigap policy. You should not buy a Medigap plan if you are in a Medicare Advantage Plan. Medicare Advantage Plans include: • Health Maintenance Organizations (HMO) • Preferred Provider Organization Plans (PPO) • Private Fee-for-Service Plans (PFFS)

A variety of other options are available to help pay for medical expenses, services and supplies that Medicare covers only partly or not at all.

• Medicare Medical Savings Account Plans (MSA)

• Group Health Insurance Continuation: conversion or continuation of an employer-provided policy.

Medicare Advantage Plans in Allegheny County:

• Long-Term Care Insurance: pays cash amounts for care received in a nursing facility or in your home. • Hospital Indemnity Policies: pays cash amounts for each day of inpatient hospital services. • Specified Disease Insurance: provides benefits for the treatment of a specific disease such as cancer. • Federal Employee Health Benefits Program (FEHB): offers health coverage for current and retired federal employees and covered family members. For more information, call the numbers listed above for the Pennsylvania Insurance Department Consumer Line at (877) 881-6388 or the APPRISE Program at (412) 661-1438. • LIFE Pittsburgh (412) 388-8050/Community Life (866) 419-1693 is designed for individuals ages 55 and older who wish to live independently but may require some outside support. See page 14.

• Medicare Specialty Plans Aetna Medicare (800) 455-1560 HealthAmerica Advantra (800) 470-4272 Health Spring Bravo Healthcare (866) 464-0703 Highmark BlueCross BlueShield (800) 350-1973 Highmark Keystone Health Plan West (800) 576-6343 Humana Insurance Company (800) 833-2312 United Health Care (888) 565-8180 UPMC Health Plan for Life (877) 381-3765

2013 Allegheny County Senior Resource Guide


Health Insurance

Medigap is Medicare supplemental health insurance that is sold by private insurance companies to fill the “gaps” in Original Medicare Plan coverage. Medigap policies only work with the Original Medicare Plan. Generally, when you buy a Medigap policy you must have Medicare Part A and Part B. You will be required to pay the monthly Medicare Part B premium; additionally, you will pay a premium to Medigap. Spouses must buy separate Medigap policies.

Private Medicare Advantage Plans

Health Insurance Military Coverage TRICARE

Health Health Insurance Insurance Advocacy

(877) 874-2273 (for claim questions) TRICARE is a healthcare program for active duty service members, National Guard and Reserve members, retirees, and their families. Medicare-eligible uniformed services retirees ages 65 and older and certain family members have access to expanded medical coverage known as TRICARE for Life (TFL). You must have Medicare Part A and Part B to receive TFL benefits. As a major component of the Military Health System, TRICARE brings together healthcare resources of the uniformed services and supplements them with networks of civilian healthcare professionals, institutions, pharmacies and suppliers to provide access to high-quality healthcare services while maintaining the capability to support military operations.

United States Department of Veterans Affairs

Health Insurance Counseling APPRISE State Health Insurance Counseling Program

Family Services of Western Pennsylvania 6401 Penn Ave., Second Floor Pittsburgh, PA 15206 (412) 661-1438 (800) 783-7067 APPRISE is a free health insurance counseling program for Pennsylvanians with Medicare. In Allegheny County, APPRISE program services are delivered by staff and volunteers of Family Services of Western Pennsylvania in cooperation with the Pennsylvania Department of Aging and the Allegheny County Department of Human Services Area Agency on Aging. APPRISE counselors are trained to answer your questions and provide you with objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, Long-Term Care Insurance and the Medicare Part D prescription drug benefit.

(800) 827-1000

APPRISE counselors are available to assist an individual in the following ways:

The Veterans Administration offers a medical benefits package to all enrolled veterans. This plan emphasizes preventive and primary care, and offers a full range of outpatient and inpatient services within the VA healthcare system.

4 Understand Medicare Part D Drug Prescription benefit program.

Eligibility is based solely on active military service in the Army, Navy, Air Force, Marines or Coast Guard and discharged under other than dishonorable conditions. Enrolled veterans who are traveling or who spend time away from their primary treatment facility may obtain care at any VA healthcare facility across the country without having to reapply.

4 Select a Medigap insurance policy by explaining the benefits offered under each plan and by providing a list of companies that sell Medigap plans.

To determine your eligibility for VA healthcare benefits and to enroll, visit and click on “Health Benefits and Services.” If you are a veteran, call the US Department of Veterans Affairs at the above number for information about veterans’ benefits and services in your area.

4 Determine if a Medicare Advantage Plan is right for the individual by explaining the way Medicare Advantage Plans work. 4 Understand Medicare benefits by explaining what services are covered under Medicare Parts A and B and explaining the Medicare Summary Notice.

4 Obtain assistance to pay for prescription drugs through government and private programs that offer this service, the eligibility requirements and how to apply. 4 Find government programs that will pay Medicare deductibles, co-payments and Part B premiums and assist in filling out the paperwork. 4 Understand long-term care by explaining eligibility requirements for government long-term care programs, and explaining private long-term care insurance and how to select the best policy. 4 Help you to understand the options available for resolving a dispute between you and Medicare or your other insurance provider. For more information, visit the Family Services website or call the above number.


2013 Allegheny County Senior Resource Guide

Health Insurance Advocacy Medicare Beneficiary Ombudsman

Centers for Medicare and Medicaid Services (800) 633-4227 or TTY (877) 486-2048

Consumer Health Coalition

(412) 456-1877 Consumer Health Coalition’s mission is to organize consumers and community partners to enhance access to quality, affordable healthcare in the region. They can lend assistance to people trying to navigate through the various programs such as Medical Assistance, Adult Basic, Medical Assistance for Workers with Disabilities and other programs.

Medicare Rights Center (800) 333-4114

The Medicare Rights Center is an independent, nonprofit consumer service organization that works to ensure access to affordable healthcare for older adults and people with disabilities through counseling and advocacy, educational programs and public policy initiatives. They help individuals with Medicare understand their rights and benefits, navigate the Medicare system and secure the quality care they deserve. Their education programs offer information and resources on benefits, and their public policy team alerts Congress and the administration about problems facing Medicare consumers and recommends systemic improvements. The center’s website (above) includes a comprehensive list of answers to Medicare questions on topics such as coverage basics, eligibility and enrollment, plan options and costs, private health and drug plan costs, filling gaps in Medicare, your rights, help paying for Medicare costs and advice for caregivers. or NCOA’s “Benefits Checkup” website helps people ages 55 and older find and enroll in federal, state, local and private programs that help pay for prescription drugs, utility bills, meals, healthcare and other needs.

Pennsylvania Health Law Project (412) 434-5779 or (800) 274-3258 TTY (866) 236-6310

Provides free legal services to low income consumers, seniors and persons with disabilities who are having trouble accessing publicly funded healthcare coverage or services. If you are denied or terminated from enrollment in a publicly funded healthcare program or have a service denied, reduced or terminated, PHLP may provide you free direct representation on your appeal.

Pennsylvania Insurance Department Bureau of Consumer and Producer Services (877) 881-6388

The state’s Bureau of Consumer Services offers a wealth of information on various types of insurance and data on products and carriers. Consumers can file a complaint, read consumer publications, compare premiums and more.

Quality Insights of Pennsylvania

Penn Center West, Bldg. II, Suite 220 Pittsburgh, PA 15276 (877) 346-6180 QIP protects the rights of Medicare beneficiaries receiving care in Pennsylvania. Call Quality Insights if you are: • denied admission to a hospital • are asked to leave a hospital before you feel well enough • are dissatisfied with the quality of medical care you received from a medical provider. Quality Insights performs these services free of charge to Medicare beneficiaries including those enrolled in HMOs. All Medicare beneficiaries who receive medical care in Pennsylvania are eligible.

Long-Term Care Insurance Pennsylvania Long-Term Living

Long-Term Living Helpline: (866) 286-3636 For information on determining your long-term care needs and paying for those needs, as well as finding long-term care providers, call or visit the Commonwealth of Pennsylvania’s Long-Term Living website, above. 2013 Allegheny County Senior Resource Guide


Health Insurance Advocacy

An “ombudsman” is a person who reviews issues and helps to resolve them. Congress requires that Medicare have a Beneficiary Ombudsman who helps people with Medicare. The role of the Medicare ombudsman is to make certain that Medicare effectively provides help to beneficiaries about any aspect of the Medicare program, including assistance with any Medicare questions, complaints or appeals. The ombudsman shares information with the Secretary of Health and Human Services, US Congress and other organizations about what works well and what doesn’t, in an effort to continuously improve the quality of services and care offered through Medicare by reporting problems and making recommendations. To learn more, visit the above website or call the phone number; or, visit the ombudsman webpage at Call your Quality Improvement Organization at (877) 346-6180 if you have a complaint about the quality of Medicare-covered services; or Call APPRISE at (412) 661-1438.

National Council on Aging (NCOA)

Pharmaceutical Assistance Medicines: Use Them Safely

Pharmaceutical Assistance

Modern medicine makes our lives better and healthier but older adults should be careful when taking them, especially when using several drugs at the same time. Generic or brand name? When getting a prescription filled, you may have a choice between a generic or brand-name drug. They contain the same active ingredients; the only difference is that generic drugs cost less. Ask the pharmacist if a generic drug is a choice. Talk with your doctor and pharmacist. Once your doctor prescribes a medicine, tell him about all the over-the-counter and other meds you are taking. Remind him about any allergies or problems you’ve had. And find out the right way to take the medicine. When taking your meds:

Allegheny County Rx

National Association of Counties (NACo) (877) 321-2652 This prescription discount card offers an average savings of 22 percent off the retail price of commonly prescribed drugs. The program is free to Allegheny County resident regardless of age, income or existing health coverage. More than 300 pharmacies in the county participate in this program, and a national network of more than 60,000 pharmacies honor the NACo prescription discount card. Ask your local pharmacy if they participate or call the number above to find out if a specific pharmacy is part of the program. Cards are available at county offices, libraries, senior centers, Goodwill stores and many pharmacies.

American Kidney Fund (AKF)

• Take it in the exact amount and time prescribed.

(800) 638-8299

• Don’t skip doses or take half doses.

The AKF’s program provides financial assistance to qualified dialysis patients who are referred by their physicians and social workers. Safety Net Grants are provided for treatment-specific expenses such as transportation, overthe-counter medicines, medication copayments and kidney donor expenses.

• Avoid mixing alcohol and medicine. • Take the medicine until it’s finished. • Don’t take meds prescribed for another person or give yours to someone else. • Don’t take medicine in the dark. • Don’t leave your pills where a young child may get into them. Source: National Institute on Aging, National Institutes of Health, Visit for more information.

$4/$10 Generic Drug Program

Certain grocery and retail stores offer generic prescription medications at low cost (usually $4 for a month of medication or $10 for three months). Usually there are no income guidelines or restrictions regarding insurance coverage. Check with your local pharmacist for details.


Medicare Part D grants and the Genzyme Patient Assistance Program grants are also available. For details, visit the above website or contact the social worker at your dialysis center.

Healthy Lungs Pennsylvania (800) 220-1990 (724) 772-1750

The Emergency Assistance Program is a one-time-only grant for respiratory medications, including oxygen. It is non-renewable and is payable to the pharmacy. Call for an application.

2013 Allegheny County Senior Resource Guide

BenefitsCheckUp This is an online screening tool for prescription drug assistance programs. Provides a confidential report of public and private programs that can help you save money on prescription drugs, healthcare, utilities and other services.

Leukemia and Lymphoma Society

Patient Financial Aid Programs (412) 395-2873 or (800) 726-2873 LLS offers two financial assistance programs for treatment of certain types of blood cancer. The locally based Patient Financial Aid Program helps to reimburse costs related to travel to treatment centers, as well as certain medications. A $150 stipend applies; you do not have to qualify financially to take part in this program. Call the above phone numbers to learn more. The second program is the Co-Pay Assis­tance Program. This offers assistance to patients who qualify toward private health insurance premiums and co-pay obligations, Medicare Part B, Medicare Plan D, Medicare Supple­mentary Health Insurance and Medicare Advantage premium or copay obligations. To register for this national program, call LLS’s office at (877) 557-2672.

Medicare Part D Prescription Drug Coverage (800) 633-4227

Pennsylvanians have the option of choosing from a variety of prescription drug plans. Most plans will have a premium about $27 per month, as well as a deductible, cost sharing and co-pays for medications. Medicare enrollees can contact the APPRISE Program’s insurance counseling service at (412) 661-1438 for free, unbiased advice about whether to enroll in the Medicare Part D benefit. (See page 86 to learn more about APPRISE.)

Pharmaceutical Assistance PACE Plus Medicare

A free information source on pharmaceutical patient assistance programs and other sources of help for people who can’t afford their medication and healthcare costs. The above website also lists about 11,000 free, low-cost and sliding-scale clinics.

PACE Plus Medicare offers eligible older Pennsylvanians one of the most generous prescription assistance plans in the United States. Under PACE Plus Medicare, PACE/PACENET coverage is supplemented by federal Medicare Part D prescription coverage, offering older Pennsylvanians the best benefits of both programs. Older adults continue to receive the same prescription benefits while, in many cases, saving more money. Enrollees must meet income/age guidelines to qualify.


(800) 225-7223 PACE stands for Pharmaceutical Assistance Contract for the Elderly; PACENET stands for PACE Needs Enhancement Tier. Both are funded by the Pennsylvania Lottery and administered by the Pennsylvania Department of Aging. These programs offer comprehensive prescription drug coverage to older Pennsylvanians and cover most medications that require prescriptions, including insulin, syringes and insulin needles. They do not cover over-thecounter medicines, medical equipment or doctor, hospital, dental or vision services. Enrollees must meet income/age guidelines to qualify. PACE – Who is eligible: To be eligible for PACE, you must be 65 years of age or older, a Pennsylvania resident for at least 90 days prior to the date of application, and cannot be enrolled in the Department of Public Welfare’s Medicaid prescription benefit. For a single person, your total income must be $14,500 or less. For a married couple, your combined total income must be $17,700 or less. PACENET – Who is eligible: To be eligible for PACENET, you must be 65 years of age or older, a Pennsylvania resident for at least 90 days prior to the date of application, and you cannot be enrolled in the Department of Public Welfare’s Medicaid prescription benefit. A single person’s total income can be between $14,500 and $23,500. A couple’s combined total income can be between $17,700 and $31,500.

Pennsylvania Patient Assistance Program (PAP)

(800) 225-7223

PA Rx Price Finder

(800) 835-4080 This web site allows you to compare prices of many medications at different pharmacies convenient to you. Finding the best price will help you save money on your prescription drugs so that you can take better care of your own health, as well as your family’s.

Partnership for Prescription Assistance (888) 477-2669

Brings together America’s pharmaceutical companies, doctors, other healthcare providers, patient advocacy organizations and community groups to help qualifying patients who lack prescription coverage get free or nearly free brand-name medicines. Each manufacturer has set their own eligibility guidelines.

Pennsylvania Department of Health

Chronic Renal Disease Program (800) 225-7223 Provides life-saving care and treatment for adults with end-stage renal disease. The program assists with costs related to dialysis services, renal transplantation, medical management, inpatient and outpatient services, medications and limited patient transportation. You must meet income guidelines to qualify.

(800) 955-0989

Provides help with finding low-cost or no-cost prescription drug assistance from pharmaceutical companies. Each manufacturer has set their own eligibility guidelines.

Rx Outreach

(800) 769-3880 This fully-licensed mail order pharmacy is committed to providing a safe, affordable and easy way for people of all ages to get the medications they need. The program offers prescription drugs to uninsured individuals and families, as well as those who have limited prescription drug coverage.

Together Rx Access

(800) 444-4106 Provides savings of 25 to 40 percent off more than 300 brand-name medications to eligible hardworking people who have no prescription drug coverage. Individuals who meet all three of the following guidelines qualify for a Together Rx Access card: not eligible for Medicare; have no prescription drug coverage of any kind; and their household income is equal to or less than $45,000 for a single person ($15,000 for each additional family member.)

US Department of Veterans Affairs (877) 222-8387

Find out if you are eligible for VA benefits, how to apply and what it will cost by visiting the above website. Complete an application online or contact the VA Health Care Benefits Service Center.

2013 Allegheny County Senior Resource Guide


Pharmaceutical Assistance


Advance Directives and Powers of Attorney

Advance Directives and Powers of Attorney


n advance directive helps to ensure that your healthcare wishes will be respected if you can’t speak or communicate. It is usually a written, legal document. If you don’t have a written document, you may express your wishes verbally to your family members or healthcare agent. It is wise to have an advance directive in case you become severely injured or ill and cannot participate in decisions about your health and medical care. Living wills and medical powers of attorney are types of advance directives.

Durable Power of Attorney (DPOA)

Allegheny County Medical Society


713 Ridge Avenue Pittsburgh, Pennsylvania 15212 (412) 321-5030

To qualify for a guardian, a person must be impaired in such a way that he is partially or totally unable to manage financial resources or meet essential physical health or safety requirements. Stringent standards apply. A petition must be filed when a guardian is necessary.

ACMS’ website is a good resource for healthcare-related information. A living wills / healthcare power of attorney form can be downloaded for free from the site. Click on the “patient resources” tab from the home page.

Living Wills

Neighborhood Legal Services Association (NLSA) 928 Penn Ave. Pittsburgh, PA 15222 (412) 255-6700 (866) 761-6572

NLSA’s Elder Law Project provides legal assistance and representa­tion to adults ages 60 and older who may be victims of physical, emotional or financial abuse. They also assist with health care planning and alternatives to guardianship. Their Older and Wiser seminars present free legal information designed to help older adults and their families plan for matters of crucial importance in later life. NLSA does not handle criminal matters and does not assist with wills. NLSA provides various types of assistance to clients whose DPW benefits (cash, Medical, special allowances, food stamps) are being terminated. Other matters in which NLSA provides assistance include: • disability law issues that arise for those living with disabilities. • employment law that addresses disputes in the workplace such as worker’s rights, sexual harassment, workplace safety, unemployment compensation and the Family and Medical Leave Act. • housing issues related to the landlord-tenant relationship, as well as utility assistance. • legal assistance to eligible veterans who are having problems with housing, utilities or other issues. • Immigration law.


2013 Allegheny County Senior Resource Guide

This written document authorizes an agent to handle certain types of transactions. General powers of attorney are broad and allow many types of transactions. Conversely, limited powers of attorney are for a specific task. The power of attorney is “durable” because it remains valid even after the person no longer has legal capacity to handle transactions, possibly due to an injury or illness. All powers of attorney executed since 1993 in Pennsylvania are durable unless stated otherwise.

Also called a treatment directive, a living will lists your wishes about end-of-life medical treatment. It is used if you no longer have the ability to make decisions or communicate. A living will can be written so as to refuse life-sustaining treatment if the maker is incompetent and either in a terminal condition or a state of permanent unconsciousness.

Medical Power of Attorney

This legal document lets you appoint someone (usually called a healthcare agent or proxy) to make decisions about your medical care. You can create an advance directive at any time and change it whenever you wish. You should share copies with your primary care physician and family. Make sure your family knows where your advance directive is located, and give a copy to your healthcare proxy. For more information on writing an advance directive, visit and type “advance directive” in the search box.


A trust is similar to a box where you place property, except a person places money in a brokerage or bank account and designates a manager referred to as the “trustee.” The trustee distributes trust assets to the beneficiaries that you select. Your attorney might recommend a trust if you have a large estate, an estate with young beneficiaries or in situations with special circumstances.


A will is an important legal document and the cornerstone of most estate plans. In a will, you direct how your property is to be distributed and you name a personal representative to administer your estate. The executor collects the estate assets, pays the estate debts and makes distributions to the beneficiaries you have designated. It is generally advisable to nominate one executor and an alternate in your will rather than naming two individuals to serve as co-executors.

Legal Resources How do I talk to my parents about protecting their assets By Dr. Linda Rhodes For Allegheny County Senior Resource Guide


Some parents may hesitate to talk about a will because it’s a sign that their roles in the family are changing, or they may interpret the discussion as a signal that they are becoming more dependent. They may simply feel it’s rude to talk about their personal finances. But wills are about a lot more than money; they are about values, meaning, relationships and how family members see each other. It’s no wonder so many people avoid the conversation. But, not having a will can spell a lifetime of heartache for those left behind. Here are tips to help get the conversation started and what to discuss once you begin: - Start by telling your parents that you want to know what they want. Try something like, “Mom and Dad, I really want to carry out your wishes but I need to better understand them. What should I know? How can I help?” - Acknowledge that you realize this is their money, not yours. - Let them know that advance planning through a will, living will and durable healthcare power of attorney will keep them in control. This is not about you taking over. - Stay focused on your parents’ concerns, not what you want from them.

Legal Resources

s many surveys have proven, most families tend to avoid this subject or wait until a health crisis hits to finally get their affairs in order. But when emotions are running high and you’re fighting for your health, you couldn’t pick a worst time to think through how to protect your assets and distribute them among family members.

- Approach the issue by sharing what you’re doing about your will. Perhaps you’ve learned some strategies from your lawyer to better protect your assets or you’ve read an article that you can share with them. They’ll get the message that you practice what you preach. - Advise them to identify who gets what heirlooms through a “letter of Instruction” to keep peace in the family. Many an estate lawyer will tell you that the bitterest family feuds are over seemingly insignificant items like a piece of furniture, a set of dishes or an inexpensive piece of jewelry. It is usually something family members feel attached to because it brings back fond memories of their loved one. If your parents have thoughtfully identified something that they want each family member to have to remember them by, it will help their children remain friends rather than arguing over who gets the ceramic frog collection.

needed healthcare because they want to leave it all to their children. - If they are uncomfortable talking about this with you, share some names of elder law attorneys. And finally, remember to keep in mind through all of your discussions with them on this topic, that an inheritance is a gift, not a right. Dr. Linda M. Rhodes is the author of Finding Your Way: A Practical Guide for Family Caregivers. For more resources and to learn about Dr. Rhodes’ award-winning book, visit

- Emphasize that they should use their assets to enjoy a good quality of life and to care for each other, should either of them become sick. It is sad to see older people not spend their money to make the quality of their lives better or for

2013 Allegheny County Senior Resource Guide


Legal Resources AARP Legal Services Network

Legal Resources

(866) 330-0753

AARP members receive a free initial consultation (by phone or in person) with a local attorney who meets AARP standards of experience. For other types of legal services, you can receive 20 percent off the attorney’s usual fees. Basic services such as simple wills, powers of attorney and living wills are available at special flat rates. For more details, visit the above website and click on “Member Benefits.”

Disabilities Rights Network of Pennsylvania (DRN) 429 Fourth Ave., Suite 701 Pittsburgh, PA 15219 (412) 391-5225

DRN provides legal consultation and representation for people with disabilities and their families to ensure their rights to live in their communities and receive the services they need, as well as a quality education, employment opportunities, housing options and the right to live free of discrimination, abuse and neglect.

Elderlaw Clinic

University of Pittsburgh Law School 210 S. Bouquet St., Ste. 5220 Pittsburgh, PA 15213 (412) 648-1300 Law students provide legal advice and guidance for seniors on a variety of issues, as well as living will preparation assistance. Income guidelines apply.

Lawyer Referral Service (LRS)

Allegheny County Bar Association 400 Koppers Building 436 Seventh Ave. Pittsburgh, PA 15219 (412) 261-5555 LRS assists the public in locating lawyers for specific types of legal matters. Clients can be referred by telephone, mail or the Internet. LRS matches potential clients to a member of the Lawyer Referral attorney panel, and provides a 30-minute consultation with an LRS member for $30.


The Allegheny County Bar Association offers free booklets on its website, including “Living Wills and Healthcare Power of Attorney” and “The Truth about Probate and Living Trusts in Pennsylvania.”

Office of the Public Defender

County Office Building 542 Forbes Ave., Room 400 Pittsburgh, PA 15219 (412) 350-2401 Responsible for furnishing competent and effective legal counsel to any person who lacks sufficient funds to obtain legal counsel in any proceeding where representation is constitutionally required.

Pennsylvania Bar Association (PBA) 100 South St. Harrisburg, PA 17108 (800) 932-0311

The PBA Senior Lawyers Committee publishes A Guide to Legal Issues for Pennsylvania Senior Citizens, which provides valuable information for seniors on a variety of legal topics. Visit the above website to download the book. Click on the “Law-Related Public Education” tab then the “Law-Related Information for Consumers” tab. No hardcopy available.

Pennsylvania Health Law Project (412) 434-5779 or (800) 274-3258

PHLP provides free legal services to lowincome consumers, seniors and persons with disabilities who are having trouble accessing publicly funded healthcare coverage or services. If you are denied or terminated from enrollment in a publicly funded healthcare program or have a service denied, reduced or terminated, PHLP may provide you with free direct representation on your appeal.

Pennsylvania SeniorLAW Center (877) 727-7529

SeniorLAW helps to protect the legal rights and interests of seniors by providing free legal services, community legal education, professional training, advice, information and referral services, and advocacy.

2013 Allegheny County Senior Resource Guide

Legal Issues for LGBT Caregivers For lesbian, gay, bisexual and transgender (LGBT) people, certain legal and financial decisions become increasingly important as they age. These determine who has the responsibility to provide care, the power to make medical decisions, and the legal authority to utilize financial resources on someone’s behalf if he or she is incapacitated. LGBT couples should draw up advance directives in order to guarantee their rights, even if they are legally married. While, in some places, same-sex couples may obtain legal recognition of their relationships through marriage and broad domestic partnership and civil union laws, most states still do not recognize these relationships, nor does the federal government. All LGBT couples must clearly articulate their desires in legal documents to protect their right and wish to care for one another, leave property and possessions to one another through a will, or make funeral arrangements on the other’s behalf. More than heterosexual aging adults, many LGBT people turn to their “family of choice” for caregiving needs. Chosen families are trusted and valued friends who provide emotional and social support to one another. Without written protections in place, these relationships might not be legally recognized, and could easily be questioned or contested by a biological family member. As a caregiver to a spouse, partner or friend, it is essential to discuss available legal protections and their limitations with the person for whom you care before that person becomes incapacitated. It’s best to work with an attorney when putting together advance directives and other legal documents.

Legal Resources Creating an Estate Plan Every LGBT person should have the following estate planning documents in place, but this is especially true for partnered LGBT people where illness has been identified or if a person is advancing in age and infirmities.

Living Trust:. Like a will, a trust provides for an orderly distribution to beneficiaries of a person’s assets upon death. A trust also has incapacity language in it, which may become effective before death. Durable Power of Attorney for Property and Finances: Without a Durable Power of Attorney for Property and Finances, an LGBT partner or

Durable Power of Attorney for Health Care: A Durable Power of Attorney for Health Care ensures that all healthcare needs and desires are carried out and monitored by a trusted person—the agent or attorney-in-fact—when the principal can no longer make those decisions or communicate them to healthcare providers. This document contains the instructions regarding a care recipient’s wishes and desires for healthcare, including what treatment is not desired, such as a Do Not Resuscitate (DNR) order.
 Medicaid: Medicaid has very complex rules, which vary from state to state. LGBT caregivers should consult with an elder law attorney who is sensitive and knowledgeable about Medicaid regulations to determine how best to protect a home, savings and any additional assets and property.

Funeral Directive: A Funeral Directive will make sure your loved one’s wishes are respected. If those wishes are not recorded in a legal document, the law may default to allow “next of kin” to make decisions for him or her after death.. Hospital Visitation Directive: This designates who may or may not visit someone in the hospital. In 2010, President Obama issued a federal mandate guaranteeing visitation rights to LGBT domestic partners and families of choice in hospitals and care facilities receiving support from Medicare and Medicaid (virtually all facilities). To find an elder law attorney, first ask friends in similar circumstances if they have worked with someone, or ask members of LGBT groups or organizations in your area. For more information about legal resources in Allegheny County, see page 92. Source:

Providing Comprehensive Planning for Seniors, Veterans, and People with Disabilities in Western Pennsylvania. Medicaid Planning Veteran Benefits

Estate Planning

Tax Planning

Probate Avoidance Special Needs Planning Moon Township With Six Certified Elder Law Attorneys, more than any other law firm in the country.*


South Hills


Call us for a No Obligation Consultation. 2013 Allegheny County Senior Resource Guide

* 03/2012


Legal Resources

Will: A same-sex partner or a friend not named as a beneficiary in a will, or as a joint tenant on a property deed or in trust, could find all the property belonging to the deceased going to his or her children, parents, siblings or other family members, or even to the state. This result is easily avoided with a properly written will.

friend will find it is very difficult, if not impossible, to take care of important legal and financial transactions when a loved one is incapacitated. 

Funeral Planning Funerals: What you Should Know as a Consumer

Legal Resources/Funeral Planning

When a loved one dies, grieving family members and friends are often confronted with dozens of decisions about the funeral, which must be made quickly and under emotional duress. • What kind of funeral should it be? • What funeral provider should you use? • Should you bury or cremate the body, or donate it to science? • What are you legally required to buy? • What other arrangements should you plan? • And, as callous as it may sound, how much is it all going to cost? The increasing trend toward making funeral arrangements in advance suggests that many consumers want to compare prices and services so that ultimately, the funeral reflects a meaningful and well-informed purchasing decision, as well as a suitable tribute to your loved one.

Planning for a Funeral

1. Shop around in advance. Compare prices from at least two funeral homes. Remember that you can supply your own casket or urn. 2. Ask for a price list. The law requires funeral homes to give you written price lists for products and services. 3. Resist pressure to buy goods and services you don’t really want or need. 4. Avoid emotional overspending. It’s not necessary to have the fanciest casket or the most elaborate funeral to properly honor a loved one. 5. Recognize your rights. Laws regarding funerals and burials vary from state to state. Know which goods or services the law requires you to purchase and which are optional. 6. Apply the same smart shopping techniques you use for other major purchases. You can cut costs by limiting the viewing to one day or one hour before the funeral, and by dressing your loved one in a favorite outfit instead of costly burial clothing. 7. Plan ahead. It allows you to comparison shop without time constraints, creates an opportunity for family discussion, and lifts some of the burden from your family.

Solving Problems

If you have a problem concerning funeral matters, it’s best to try to resolve it first with the funeral director. If you are dissatisfied, the Funeral Consumer’s Alliance may be able to advise you on how best to resolve your issue. You also can contact your state or local consumer protection agencies listed in your telephone book, or the Funeral Service Consumer Assistance Program. File a complaint with the Federal Trade Commission by contacting the Consumer Response Center at (877) 3824357 or TTY (866) 653-4261; or visit and use the online complaint form. Source: Federal Trade Commission,


2013 Allegheny County Senior Resource Guide

Final Details Final Details: a Checklist

When you have just suffered an emotionally devastating event such as the death of a spouse or other loved one, the last thing you want to deal with is money and legal matters. But they do matter, now and for your future, so try to do the best you can. Many of these tasks can also be handled by family members and trusted friends, so allow them to assist you.

Within the First Month Ask your bank to release joint bank account funds to you. In some states, joint bank accounts are Set up a new bank account. Secure an ample number of certified copies of the death certificate. Find important papers: deeds, bankbooks or account statements, stock certificates or investment account statements and insurance policies. Locate important certificates: your marriage certificate, spouse’s birth certificate, military discharge papers, Social Security card, tax forms and birth certificates of any minor children. These records are needed to establish claims for Social Security, life insurance or veteran’s benefits. Notify your insurance companies in writing about the death of your spouse. Each company will need a statement of claim and a death certificate before the surviving spouse can receive benefits. Keep copies of all correspondence. Contact your Social Security office to find out if you are eligible for new benefits. Social Security benefits are not automatically paid out after a death; you must apply for them. Write a formal letter to your spouse’s employer, union or any other group or professional organization with which he may have had an association. Many of these organizations have insurance policies of which you may be the beneficiary. Also inquire about any 401(k), pension or company stock benefits. If your spouse was a veteran, apply for veteran’s benefits at the nearest Veterans Administration office. Keep copies of all correspondence. Advise all creditors in writing, including issuers of credit cards, that your spouse has died. If you have any loans, find out if they are insured. Consult a lawyer. Your family may be very well meaning, but they are not necessarily legal experts. Discuss fees before you engage any legal help.

Within the First Six Months See a tax accountant or tax lawyer. Federal law requires that an estate tax return be filed within nine months of the death, in many cases. Since tax laws are constantly being revised, it is important to seek out expert advice to determine your full tax liability. Probate. These procedures can be a complex matter, depending upon the size of the estate and claims against it. In some states, probate can take a year to complete, so again, an attorney can be helpful.

Within the First Year Determine your annual income, which consists of your salary (if you work), benefits and income-producing assets, including investments and savings. Create a yearly budget. Source: Additional Notes:______________________________________________________________________________________________ ____________________________________________________________________________________________________________ _________________________________________________________________________________________________________ 2013 Allegheny County Senior Resource Guide


Final Details

automatically frozen upon the death of one spouse.

Tax Information

Tax Information

Allegheny County Senior Citizen Property Tax Relief Program Office of the Treasurer Courthouse Room 108 436 Grant St. Pittsburgh, PA 15219 (412) 350-4100 (866) 282-8297

This program entitles qualified applicants in Allegheny County to a discount on county taxes. To qualify, applicants must meet all three of the following requirements: 1. Property Ownership: Must have owned and occupied a primary residence in Allegheny County continuously for the past 10 years. A property owner who has moved within the past 10 years and has continued to own and occupy the new property as a primary residence shall be eligible. 2. Age: A. Must be age 60 or older, or if married either spouse must be age 60; B. be a widow or widower age 50 to 60 years; C. permanently disabled and age 18 to 60 years. (The required age must be met by December 31, 2013 to qualify for tax relief in 2013.) 3. Income: Gross household income must be $30,000 or less. For calculating income use only 50 percent of your Social Security Benefit, SSI and Railroad Retirement Tier 1 Benefits (except Medicare benefits) plus 100 percent of other income. This program entitles all qualified applicants in Allegheny County to a flat 30 percent discount on the real estate tax on their primary residence for each year they are eligible. Qualified applicants will also receive an additional two percent discount by paying their county taxes in full by March 31.

Allegheny County Act 50 Homestead/Farmstead Exclusion County Office Building, Third Floor 542 Forbes Ave. Pittsburgh, PA 15219 (412) 350-4600

Allegheny County property owners with primary residences in the county can have the property assessment value of their home reduced by $15,000 for county tax purposes only. Applications must be submitted by March 1 for the tax exclusion to be in effect for the current year and future tax years. Residents who have already filed for the Act 50 exclusion do not need to file again. For an application or more information, visit the website or call the number above.

For More Information on Pennsylvania Taxes and Tax Rebates (888) 728-2937 TTY (800) 447-3020

A number of services are available 24 hours a day on the toll-free FACT and Information Line. The FACT line allows you to: • Check on the receipt of your personal income tax return, payment, estimated payments and track your refund. You also can monitor the progress of your Property Tax and Rent Rebate claim; • Order a form, which can be either faxed or mailed to you; and • Obtain answers to the most commonly asked questions for personal and business taxes. For personal service, individual taxpayers should call (717) 787-8201 and business taxpayers should call (717) 787-1064.

A second payment option allows eligible taxpayers (if they choose) to pay their gross county taxes in two equal installment payments – the first payment due by April 30 and the second payment by September 30. Once approved, a qualified applicant continues to receive tax relief as long as the applicant is the property owner/occupant, and the household income does not exceed $30,000. Applicants are no longer required to file annually. Dates subject to change.


2013 Allegheny County Senior Resource Guide

City of Pittsburgh residents can call the City Controller’s Office Real Estate Department at (412) 255-2525 for property tax relief program information. Outside City of Pittsburgh residents should call their municipality to find out if any property tax relief programs are available.

Tax Information Pennsylvania Property Tax/Rent Rebate Program (888) PATAXES (728-2937)

Tax Preparation Assistance AARP Tax-Aide

The Property Tax/Rent Rebate program, available to qualified seniors and permanently disabled citizens, is funded by the Pennsylvania Lottery and administered by the Pennsylvania Department of Revenue.

• Age 65 and older

This free volunteer tax counseling and preparation service is available to people of all ages of middle and low income. Special attention is given to those who are ages 60 years and older. Sites include senior centers, libraries and malls. For those unable to visit a site, home visits are available. Electronic filing and online counseling are also available. Call or visit the above website to find a location.

• Widows and widowers age 50 and older • People with disabilities age 18 and older The Household Income Limits and Rebate amounts for homeowners are: $0-$8,000

$650 rebate


$500 rebate


$300 rebate


$250 rebate

Renters with incomes between $0 and $8,000 now receive a $650 rebate; those with incomes between $8,001 and $15,000 receive a $500 rebate.

Volunteer Income Tax Assistance (VITA) Tax Counseling for the Elderly (TCE) Internal Revenue Service (800) 829-1040

The IRS trains volunteers for two programs designed to assist and counsel individuals about tax information: VITA (Volunteer Income Tax Assistance) and TCE (Tax Counseling for the Elderly). Volunteers help low-income, individuals ages 60 and older, and disabled or housebound taxpayers complete federal, state and local tax returns. Sessions are held in libraries, churches, senior centers and other community sites from mid-January through April 15. Free training is provided each year and volunteers are certified through testing.

The PA-1000 booklet to claim the rebate is available after February 15. Claimants must file by June 30. Rebate checks are mailed beginning July 1 each year. Call (888) 222-9190 or visit www.papropertytaxrelief. com for rebate forms. Note: Occasionally, the filing date is extended. Rebate amounts are subject to change.

55 or Older? Unemployed? Need a Job?

Taxpayer Advocate Service

Internal Revenue Service 1000 Liberty Ave., Room 1602 Pittsburgh, PA 15222 (412) 395-5987 (877) 777-4778 TTY (800) 829-4059 An independent organization of the Internal Revenue Service, Taxpayer Advocate assists taxpayers who have not been able to resolve tax-related issues. Provides answers to questions about tax returns and refunds.

• We Pay Wages • We Train You • We Help You Find a Job AARP paid training program enables you to train and get paid for your training as you look for a job.

Call AARP (412) 271-1580. Age, income and residency requirements apply. 2013 Allegheny County Senior Resource Guide


Tax Information

The rebate program benefits eligible Pennsylvanians who are:

(888) 227-7669

Utility Assistance


Utility Assistance

he Public Utility Commission requires utility companies to have programs and protections that help low-income customers keep their utility service. These programs may help pay utility bills or lower the amount of electricity or natural gas you use. Local electric or natural gas companies may call them by different names but each company has the following programs. Budget Billing: All residential customers may contact their electric or natural gas company to request budget billing at any time. The monthly bill will be the same each month. The utility company can adjust the bill four times a year higher or lower depending on the customer’s usage. There is no charge for switching to budget billing. Customer Assistance Programs (CAP): This program is set up between the utility company and a customer and allows low-income, payment troubled customers to pay utility bills based on household size and gross household income. CAP customers agree to make regular monthly payments, which are usually less than the current bill, in exchange for continued utility service. Each utility company may have a different name for this program. Contact your local utility provider for details. Customer Assistance Referral and Evaluation Program (CARES): The CARES program helps customers with special needs such as consumers who are experiencing family emergencies, divorce, unemployment or medical emergencies. A CARES representative may assist with referrals for food programs, housing, energy grants, budget counseling and employment assistance. The program’s goal is to provide support and direction to help customers pay their utility bills. Low-Income Usage Reduction Program (LIURP): LIURP helps low-income residential customers lower the amount of electricity or natural gas used each month. The utility company may provide free home weatherization. A utility company representative may come to your home to install energy saving features to help reduce your monthly bill.

Crisis Assistance (866) 857-7095

Income-eligible households can apply for crisis assistance when service has been turned off or they are in danger of being without heat. Emergency situations include having broken heating equipment such as a furnace or leaking lines, a fuel shortage that may leave you without heat or having utility service shut off. The program normally opens around November each year.

Dollar Energy Fund (412) 431-2800

Provides cash assistance to utility customers to help them pay their utility bills. Hardship funds provide assistance grants to customers who “fall through the cracks” of other financial assistance programs, or to those who still have a critical need for assistance after other resources have been exhausted. The fund makes payments directly to companies on behalf of eligible customers.


2013 Allegheny County Senior Resource Guide

H20 Help to Others Program (800) 565-7292

Offers grants to qualified Pennsylvania Amerian Water consumers, a 50 percent discount on the company’s monthly service charge, water saving devices and information on how to use water wisely. The program is administered by the Dollar Energy Fund and Conservation Consultants, Inc.

Low-Income Home Energy Assistance Program (LIHEAP) (412) 562-0330

Income-eligible households can apply for energy assistance grants. The program is based on income and number in a household, and is administered by the Department of Public Welfare. LIHEAP provides cash assistance to help utility customers pay residential energy bills. The program normally opens around November each year.

Pennsylvania Utility Choice (PUC) (800) 782-1110 or (888) 782-3228

Helps to educate Pennsylvania consumers about the benefits of competition and how to shop for utilities.

Public Utilities Commission Bureau of Consumer Services (800) 692-7380

The law requires telephone companies to provide local telephone assistance programs for low-income consumers. Here are three that are provided through Verizon: Lifeline 135 Service: Lifeline 135 helps customers who have incomes at or below 135 percent of the federal poverty guidelines or receive help from any of these programs: General Assistance (GA), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), Low-Income Home Energy Assistance Program (LIHEAP), Federal Public Housing Assistance, Medicaid or SNAP. Lifeline 135 helps pay for line connection charges and one phone line. Link-Up America: Link-Up America offers discounts on line connection charges up to 50 percent (up to a maximum of $30) and allows customers to spread their payments for line connection charges over 12 months. For more details on this or Lifeline 135, call Verizon at (800) 837-4966. Universal Telecommunications Assistance Program (UTAP): UTAP helps Verizon customers who qualify for Lifeline pay their overdue bills, avoid shut-offs and restore basic local telephone service. To learn more, call (800) 771-3312.

Utility Conservation


here’s nothing quite as comforting as knowing you are warm and cozy in your home—especially when it’s cold outside. Having access to home utilities is vital but with costs rising, we’re all feeling a pinch to our budgets. These next few pages offer tips on how to conserve energy, as well as a list of electric/gas providers in our area, and programs that may be able to help you pay your utility bills, should you need assistance.

By winterizing your home, your energy bills can be reduced from 10 to 50 percent. Follow these tips to make your home more energy efficient: • Prevent outside air from entering your home. Inspect your house and seal any cracks or openings around windows, doors, fireplaces, pipes, electrical outlets and bathroom, kitchen or clothes dryer vents. Weather stripping, caulk, or fiberglass insulation can be used for this purpose.

• Set your thermostat at 65° and dress warmly. Use more blankets at night. • Close draperies at night and on cloudy days and open them on sunny days. • Replace incandescent bulbs with compact fluorescent bulbs. Fluorescent bulbs are more energy-efficient and last longer than traditional light bulbs. • Lower the thermostat on your hot water heater to 115° F. • Turn off electric appliances when not in use. Source: Columbia Gas of Pennsylvania (800) 537-7431

• If you own an older home, adding storm doors and windows can reduce heat loss by up to 50 percent.

Duquesne Light (888) 393-7600

• Purchase plastic window covering kits or interior storm window kits. Carefully follow instructions.

Equitable Gas of Pennsylvania (877) 577-8735

• Add insulation to your attic, as well as any walls and floors that are adjacent to an unheated space such as a garage.


Penn Power (888) 508-5216, ext. 109 People’s Natural Gas (800) 400-9276 Peoples TWP (866) 276-4055 West Penn Power (800) 207-1250

Admiral Tree Service

Our 24-hour service means that you can rest assured. Because whenever you need help with your furnace, air conditioner or heat pump, we’ll get it to you.

Whatever it takes. Eugene Beck Company Heating and Air Conditioning 924 Western Avenue Pittsburgh, PA 15233 (412) 321-3356 • (412) 931-0949

Admiral Tree Service is your top source and destination for quality and professional tree services in Allegheny County. From pruning to stump-grinding, we make sure all of your tree service needs are satisfied. Services include: • Tree Removal • Stump Removal • Pruning • Land Clearing • Bucket Service • Crane Service • Firewood Sales • Bio Mass Sales • 24-Hour Emergency Service

Call (724) 935-0999 or visit

24 Hour Emergency Service (412) 635-8424 Since 1904

2013 Allegheny County Senior Resource Guide


Utility Conservation

Conserve Energy at Home

• Have your furnace or heating unit serviced to ensure it is working safely and efficiently. Replace furnace filters regularly.

Consumer Advocacy AARP

Consumer Advocacy

(888) 687-2277 AARP is a nonprofit organization for those ages 50 and older that is dedicated to enhancing the lives of everyone as they age. With 40 million members and hundreds of thousands of volunteers, AARP has the collective energy, commitment and power to advocate for social change. There are chapter meetings throughout Pittsburgh and in every state. Members also receive special products, services and discounts at participating retailers, hotels and more. Sign up online for AARP news, discount information, tips for healthy living, retirement planning and more.

Allegheny County Funeral Directors Association PO Box 126 Wilmerding, PA 15148 (412) 678-3434

The association offers general information on funerals, referrals to funeral directors, grievance arbitration, literature and speakers on related topics.

Better Business Bureau of Western Pennsylvania 400 Holiday Dr., Suite 220 Pittsburgh, PA 15220 (412) 456-2700

A nonprofit organization established to promote ethical standards of business practices through voluntary self-regulation. Consumer complaints and inquiries are addressed and resolved free of charge by the bureau.

League of Women Voters of Greater Pittsburgh 425 Sixth Ave. Pittsburgh, PA 15219 (412) 261-4284

This nonpartisan political organization encourages the informed and active participation of citizens in government, works to increase understanding of major public policy issues, and influences public policy through education and advocacy.

National Do Not Call Registry (888) 382-1222 TTY (866) 290-4236

The federal government created this registry to make it easy for consumers to stop receiving unwanted telemarketing calls in their homes. Register online or by calling the toll-free number above. This is a free service. The Federal Trade Commission, Federal Communications Commission and individual states all enforce the Do Not Call Registry. Placing your phone number on it will stop most (but not all) telemarketing calls.

Ombudsman Program

Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA) 441 Smithfield St., Second Floor Pittsburgh, PA 15222 SeniorLine (412) 350-5460 (800) 344-4319

Consumer Health Coalition (CHC)

Ombudsmen are advocates who receive, investigate and resolve concerns related to the health, safety, welfare and rights of individuals who are residents of skilled and intermediate nursing homes, personal care homes and certified domiciliary care homes, and of older individuals in the community who are participants of adult day services, long-term care services, and community based services. Ombudsmen also inform and educate older individuals, service providers and the public about long-term care services and consumer rights.

CHC helps people in southwestern Pennsylvania apply for free and low-cost public health insurance programs. It also educates consumers about healthcare issues and advocates for high quality, affordable healthcare.

Pennsylvania Attorney General

415 E. Ohio St., Suite 300 Pittsburgh, PA 15212 (412) 456-1877

Disability Rights Network of Pennsylvania (DRN) 429 Fourth Ave., Suite 701 Pittsburgh, PA 15219 (412) 391-5225

DRN works with people with disabilities and their families to ensure their rights to live in their communities with the services they need, to receive a full and inclusive education, and to live free of discrimination, abuse and neglect.


2013 Allegheny County Senior Resource Guide

Consumer Protection and Safety 14th Floor, Strawberry Square Harrisburg, PA 17120 (800) 441-2555

The Attorney General’s Office ensures that Pennsylvania consumers are treated fairly and properly. Its Public Protection Division includes guarding Pennsylvanians against telemarketing scams or identity theft, fighting for civil rights, monitoring charitable organizations and protecting consumers from deceptive advertising or other unfair business practices. The above website contains numerous consumer advisories specifically for seniors and about matters related to your home, automobile, money, travel and shopping.

Consumer Advocacy Pennsylvania Public Utility Commission (PUC) Bureau of Consumer Services PO Box 3265 Harrisburg, PA 17105 (800) 782-1110

Pennsylvania Attorney General’s Health Care Section 14th Floor, Strawberry Square Harrisburg, PA 17120 (877) 888-4877

The Health Care Section, operating within the Bureau of Consumer Protection, protects the public from unfair healthcare practices in Pennsylvania and helps consumers get around barriers to proper care. While this state agency cannot represent consumers, it investigates and mediates consumer complaints regarding the healthcare service industry. The Bureau of Consumer Protection represents the public by enforcing laws prohibiting fraudulent or deceptive trade practices. If you are unable to resolve a consumer complaint on your own, you can file a complaint online with the Bureau of Consumer Protection.

Pennsylvania Department of State Bureau of Charitable Organizations 207 North Office Building Harrisburg, PA 17120 (800) 732-0999

Individuals who are solicited by charitable organizations can call the Department of State Bureau of Charitable Organizations to inquire if a charity is registered.

Pennsylvania Office of Consumer Advocate (OCA)

Southwestern Pennsylvania Partnership for Aging (SWPPA) 500 Commonwealth Dr. Warrendale, PA 15086 (724) 779-3200

This regional coalition of individuals and groups is committed to the well being of the aging population. SWPPA’s mission is to serve as a catalyst to promote policies and programs to improve the quality of life for older adults.

Tips on Charitable Giving • Never give to a charity you know nothing about. • Request written information from the charity about its programs and finances. • Do not feel pressured into giving on the spot or allow someone to come to your home to pick up the contribution. • Never commit to donate over the phone unless you are familiar with the organization. • Never give cash, credit card numbers or bank account numbers. Always write a check payable to the charity so you have record of your donations. • All charities have expenses, so check carefully and understand how your donation will be spent.

555 Walnut St. Fifth Floor, Forum Place Harrisburg, PA 17101 (800) 684-6560

• Consult with your tax advisor to determine whether your contribution is tax deductible. If giving before Dec. 31, charitable donations may be tax deductible for the upcoming tax filing.

OCA is a state agency that represents the interests of Pennsylvania utility consumers before the Pennsylvania Public Utility Commission (PUC), federal regulatory agencies, and state and federal courts. If you have a question or problem with your utility service, call OCA for help.

• Call (800) 732-0999 to find out if the charity is registered with the Bureau of Charitable Organizations.

2013 Allegheny County Senior Resource Guide


Consumer Advocacy

The PUC balances the needs of consumers and utilities to ensure safe and reliable utility service at reasonable rates, protects the public interest, educates consumers to make independent and informed utility choices, furthers economic development and fosters new technologies and competitive markets in an environmentally sound manner.

Voter Registration Allegheny County Office of Elections 542 Forbes Ave. Pittsburgh, PA 15219 (412) 350-4510

Voter Registration

Voter Registration If you are already registered to vote, you do not have to re-register unless you have moved or wish to change your name or political party affiliation. If you are not registered, do so by visiting the Pennsylvania Department of State at; follow the instructions to download, print and mail the registration form. You can also call the number above to find out where to register, or stop by Room 609 at the above address to do so in person.

Absentee Ballots: In order to vote by absentee ballot, you must be a registered voter unless you are a member of the armed forces or a hospi­talized or bedridden veteran outside your county of residence and meet other criteria.

Completed absentee and alternative ballot applications must be received in the office of the Elections Division no later than 5 p.m. on the Tuesday prior to the Primary or Election. It is strongly suggested that you secure, complete and return your application as soon as possible. This will provide sufficient mailing time for it to be processed, as well as to allow you to vote and return your ballot by the deadline.

Alternative Ballots: If you are 65 or older and have been assigned to a polling place that is inaccessible to you, casting an alternative ballot on election day may be permissible.

Applications for absentee and alternative ballots are available in Room 601 of the listed address, or call (412) 350-4520. For more infor­mation, visit

Absentee and Alternative Ballots

Cloverleaf Communities


Since 1969


Living Assistance

• Choice of luxury suites, 55+ Communities • • • • •

Apollo 1 (866) 672-0220 Delmont 1 (866) 672-0220 Collier (412) 429-8282 Mt. Pleasant 1 (866) 672-0220 Murrysville/Plum 1 (866) 672-0220

Tour Our Furnished Model Homes

+ Financing Available + One Floor Homes + Low Maintenance + Convenient locations + No Closing Costs


private or companion rooms • Chef prepared meals • Care attendants on duty 24/7 • Daily recreational programs • Rehab available on premises • Memory care

2013 Allegheny County Senior Resource Guide

724-625-4000 NEW!

Three Locations

• 85 Charity Place, Valencia, PA 16059 • 5827 Meridian Road, Gibsonia, PA 15044 • 6005 Valencia Road, Gibsonia, PA 15044

Apart from the Ordinary

Elected Officials Congressional Districts At the time this Guide went to press, newly elected congressman, 4th, Keith Rothfus had not yet established public contact information.

18th, Timothy Murphy (R) 504 Washington Rd. Pittsburgh, PA 15228 (412) 344-5583

25th, Joseph Markosek (D) Commerce Bldg., Ste. 303 4232 Northern Pike Monroeville, PA 15146 (412) 856-8284 27th, Daniel Deasy (D) 436 S. Main St. Pittsburgh, PA 15220 (412) 928-9514

State Legislative Districts

28th, Mike Turzai (R) 125 Hillvue Lane Pittsburgh, PA 15237 (412) 369-2230

16th, Robert F. Matzie (D) 537 Bayne Ave. Pittsburgh, PA 15202 (412) 761-1701

30th, Hal English (R) Castletown North 4290 William Flynn Hwy. Allison Park, PA 15101

19th, Jake Wheatley (D) 2015-2017 Centre Ave. Pittsburgh, PA 15219 (412) 471-7760

32nd, Anthony DeLuca (D) 7205 Saltsburg Rd. Pittsburgh, PA 15235 (412) 793-2448

20th, Adam Ravenstahl (D) 3689 California Ave. Pittsburgh, PA 15212 (412) 321-5523

33rd, Frank Dermody (D) 1331 Freeport Rd. Cheswick, PA 15024 (724) 274-4770

21st, Dom Costa (D) 6808 Greenwood St., Ste. 2 Pittsburgh, PA 15206 (412) 361-2040 22nd, Erin Molchany (D) 900 Brookline Blvd. Pittsburgh, PA 15226 (412) 343-2094 23rd, Dan Frankel (D) 2345 Murray Ave., Ste. 205 Pittsburgh, PA 15217 (412) 422-1774

34th, Paul Costa (D) 519 Penn Ave. Turtle Creek, PA 15145 (412) 824-3400 35th, Marc Gergely (D) 1540 Lincoln Way White Oak, PA 15131 (412) 664-0035 36th, Harry Readshaw (D) 1917 Brownsville Rd. Pittsburgh, PA 15210 (412) 881-4208

38th, William Kortz II (D) 751 Pittsburgh-McKeesport Blvd. Dravosburg, PA 15034 (412) 466-1940 39th, Rick Saccone (R) 1002 Old Hickory Lane Jefferson Hills, PA 15025 (412) 653-1025

42nd Wayne D. Fontana (D) 932 Brookline Blvd. Brookline, PA 15226 (412) 344-2551 43rd, Jay Costa (D) 1501 Ardmore Blvd., Ste. 403 Forest Hills, PA 15221 (412) 241-6690

40th, John Maher (R) 711 Summerfield Commons 2547 Washington Rd. Upper St. Clair, PA 15241 (412) 831-8080

45th, Jim R. Brewster (D) One Monroeville Center 3824 Northern Pike, Ste. 350 Monroeville, PA 15146 (412) 380-2242

42nd, Special election to take place.

46th, Tim Solobay (D) Canonsburg Borough Building 68 East Pike St., Room 205 Canonsburg, PA 15317 (724) 746-3762

44th, Mark Mustio (R) 1009 Beaver Grade Rd. Ste. 220 Moon Township, PA 15108 (412) 262-3780 45th, Nick Kotik (D) 1350 Fifth Ave. Coraopolis, PA 15108 (412) 264-4260 46th, Jesse White (D) 3855 Millers Run Rd. McDonald, PA 15057 (724) 746-3677

State Senatorial Districts 37th, Matthew Smith (D) 319 Castle Shannon Blvd. Mt. Lebanon, PA 15234 (412) 571-2169 38th, Jim Ferlo (D) 3519 Butler St. Lawrenceville, PA 15201 (412) 621-3006 40th, Randy Vulakovich (R) 1407 Mt. Royal Blvd. Glenshaw, PA 15116 (412) 487-6600

47th, Elder Vogel (R) 488 Adams St. Rochester, PA 15074 (724) 774-0444

Governor of Pennsylvania Tom Corbett (R) 301 Fifth Ave., Ste. 240 Pittsburgh, PA 15222 (412) 565-5700

US Senators Pat Toomey (R) 100 W. Station Square Dr., Ste 225 Pittsburgh PA 15219 (412) 803-3501 index.cfm Bob Casey, Jr. (D) Regional Enterprise Tower 425 Sixth Ave., Ste. 2490 Pittsburgh, PA 15219 (412) 803-7370

2013 Allegheny County Senior Resource Guide


Elected Officials

14th, Mike Doyle (D) 2637 E. Carson St. Pittsburgh, PA 15203 (412) 390-1499

24th, Ed Gainey (D) 715 N. Highland Ave. Pittsburgh, PA 15206




or most of us, driving a car is second nature—but as we age, it’s a smart idea to revisit safe-driving habits that may seem routine. The first page of this section offers driving tips and special information for older drivers. How do you know when it’s time to stop driving? We cover tips for making this major decision on the next page. Deciding to no longer drive is not the end of your freedom, however; our county offers many alternatives to get where you need to go. We present these services on pages 108. Buckle up and be safe!

Drive with Care

Mobility Works

• Drive at the speed limit. It’s unsafe to drive too fast or too slow.

(412) 824-8091 or (877) 275-4915 Rents and sells new and used handicap vans with wheelchair ramps or lifts designed to accommodate special needs. Visit this website for a list of national owner-operated dealerships that participate in this network.

Handicap Parking

Pennsylvania Department of Transportation (800) 932-4600 Special parking placards and license plates are available for those with disabilities. To apply for a placard or plate, the form must be filled out by a physician and notarized. There is no fee for the placard; however, there is a $7.50 charge for a special plate. Forms can be obtained by calling PennDOT or can be downloaded at

Retired Status Motor Vehicle Registration Pennsylvania Department of Transportation (800) 932-4600

Eligible applicants, regardless of age, must be retired and receiving Social Security, SSI payments, retirement benefits or other pensions and annuities. The total income from all these sources must not exceed $19,200. To be eligible for the retired status processing fee, the vehicle must be titled and registered in the person’s name. If the vehicle is registered jointly, at least one of the registrants must meet the requirements above. The qualified person must be the principal driver of the vehicle unless physically or mentally incapable of driving. Only one vehicle per person may be registered for the $10 processing fee. Forms are available at notaries, tag agencies and dealerships, by calling PennDOT or visiting www.dmv.

Always — • Plan your trips ahead of time. Decide what time to leave and which roads to take. Try to avoid heavy traffic, poor weather and high-speed areas. • Wear your seat belt and wear it correctly. (It should go over your shoulder and across your lap.)

• Be alert; pay attention to traffic at all times. • Keep enough distance between you and the car in front of you. • Be extra careful at intersections. Use your turn signals and remember to look around for people and other cars. • Check your blind spot when changing lanes or backing up. • Be extra careful at train tracks. Remember to look both ways for trains. • When you take a new medicine, ask your doctor or pharmacist about side effects. Many meds can affect your driving even when you feel fine. Never — • Drink and drive. • Drive when you feel angry or tired. If you start to feel tired, stop your car somewhere safe. Take a break until you feel more alert. • Eat, drink or use a cell phone while driving. If — • If you don’t see well in the dark, try not to drive at night or during storms. • If you have trouble making left turns at an intersection, make three right turns instead of one left turn. • If you can, avoid driving in bad weather such as rain, sleet or snow.

Take Care of Your Car • Make sure you have plenty of gas in the tank.

Wheelchair Getaways

(800) 642-2042 Wheelchair Getaways provides wheelchair accessible van rentals for people with disabilities, as well as scooter and power wheelchair rentals, and GPS rentals.


2013 Allegheny County Senior Resource Guide

• Keep windshields and mirrors clean. • Keep a cloth in your car for cleaning windows. • Replace your windshield wiper blades when they become worn out.

Transportation A Guide to Talking With Older Drivers

The Pennsylvania Department of Motor Vehicles has a very useful booklet called Talking With Older Drivers: A Guide for Family and Friends that helps family members and friends know when and how to get involved in an older person’s decision on whether to continue or modify their driving. The booklet can be downloaded online. Go to www.dmv.state. and click on the Older Driver Information Center.

When to Stop Driving

What are the warning signs when someone should begin to limit driving or stop altogether? 4

Feeling uncomfortable, nervous or fearful while driving.


Dents and scrapes on the car or on fences, mailboxes, garage doors and curbs.


Difficulty staying in the lane of travel.


Getting lost.


Trouble paying attention to signals, road signs and pavement markings.


Slower response to unexpected situations.


Medical conditions or medications that may affect your ability to handle the car safely.


Frequent “close calls” (almost crashing).


Trouble judging gaps in traffics at intersections and on highway entrance/exit ramps.


Other drivers honking at you and instances when you are angry at other drivers.


Friends or relatives not wanting to drive with you.


Difficulty seeing the sides of the road when looking straight ahead.


Easily distracted or having difficulty concentrating while driving.


Having a hard time turning around to check over your shoulder while backing up or changing lanes.


Frequent traffic tickets or warnings by traffic/law enforcement officers in the last year or two.

If you notice one or more of these warning signs, you may want to have your driving assessed by a professional or attend a driver refresher class (see listing below or download the booklet mentioned below, which lists more driver refresher courses). You may also want to consult with your doctor if you are having unusual concentration or memory problems, or other physical symptoms that may be affecting your ability to drive. Source:

AARP Driver Safety Program

Seniors for Safe Driving

The AARP Driver Safety Program is the nation’s first and largest classroom refresher course for drivers ages 50 and older. The eight-hour course is designed to help update driving skills and knowledge of the rules of the road, learn about normal age-related physical changes and how they impact driving, and obtain an insurance discount. To learn more and to locate classes in your area, visit the above website and type “Driver Safety Program” in the search box.

This driver improvement program is designed especially for seniors. It allows drivers a chance to refresh their driving techniques, develop positive driving attitudes and regain lost confidence. There is no written exam or behind-thewheel test. A nominal tuition fee is charged. Call for class locations, dates and times. You can also register for a class online at the above website.

(888) 227-7669

(724) 283-0245 or (800) 559-4880

2013 Allegheny County Senior Resource Guide



We want to continue driving as long as we can do so safely. For many of us, however, the time may come when we must limit or stop driving—either temporarily or permanently. The following advice may be able to assist you or a loved one in making this decision.

Transportation Access-Able Travel Source This website provides information about travel for those who are disabled, wheelchair-bound or have other travel-related limitations due to their mature age.


American Cancer Society Transportation Assistance (800) 227-2345

ACS’s transportation grants program gives relief to thousands of cancer patients each year by providing funds to social service departments of qualifying facilities that provide cancer treatment. The funds are used to assist cancer patients with recurring transportation needs when no other assistance is available. The patient must be ambulatory. Please provide three to five day’s notice of your transportation needs. ACS’s Road to Recovery program pairs up cancer patients with local volunteers who drive them to their treatment appointments. To learn more, call the phone number above.

American Kidney Fund (800) 638-8299

As part of AKF‘s Safety Net Program, offers grants are offered to needy dialysis and kidney transplant patients for treatmentspecific expenses such as transportation to reach dialysis.

Freedom Transportation (412) 444-4444

Freedom Transportation is a service specifically designed for those who find transportation a barrier to normal, everyday life. Freedom offers sedan transportation, wheelchair accessible transportation, group and contract movements, passenger assistance, personal nurse assistance, shopping services, and programs for seniors and persons with cognitive disabilities. All Freedom employees are highly trained and have received Act 33 clearance (child welfare), Act 34 clearance (criminal background checks) and MVR checks.

Free Rides for Seniors/Faith in Action (412) 449-0151 To request a ride: (412) 782-2001

Operated by North Hills Community Outreach in partnership with the St. Margaret Foundation, the volunteer-driven 14-passenger bus runs weekdays from 10 a.m. to 4 p.m. along Freeport Road between Blawnox and Sharpsburg. Faith in Action matches volunteers with seniors to provide transportation for medical appointments and grocery shopping. Must be age 60 or older. To request a ride, call after 9:45 a.m. on the day you need a ride.

Port Authority Transit (PAT) Elder Express

(412) 521-8010, ext. 362 (412) 422-0400 A program of Agewell Pittsburgh, this is a fixed route van service that stops at designated locations throughout the Squirrel Hill area. Ride all day between 9 a.m. and 4 p.m. for $3. You must be registered with ACCESS to use this service.

534 Smithfield St. at Mellon Square Pittsburgh, PA 15222 (412) 442-2000

Seniors ages 65 and older presenting a Commonwealth of Pennsylvania Senior Citizen Identification card (blue for men, yellow for women) or a Medicare card at the time of fare payment can ride Port Authority service for free at all times. When registering for a Senior Citizen Transit Card, you must show proof of age (birth certificate or driver’s license). There is a simple form to complete and your transit pass will be mailed directly to your home. Show this pass to your driver each time you ride. This program is made possible by the Pennsylvania Lottery.

Need a taxi cab?

Here are a few reliable taxi services available in Allegheny County: Classy Cab Company (412) 322-5080 Gemstar Limousine (412) 523-7155 Yellow Cab Company (412) 321-8100


2013 Allegheny County Senior Resource Guide

Life without limitations... Freedom Transporation is a service that is specially designed for you. We breakdown transportation barriers, so you can live your life without limitations.

• Certified First Respond Drivers • On-Time Pickup • Pickup and Wait Service • Beauty Appointments • Field Trips and Events • Medical Appointments • Shopping • And Much More...

Contact us for more information:

412-444-4444 A division of the Pittsburgh Transportation Group

2013 Allegheny County Senior Resource Guide


Transportation Options ACCESS Door-to-Door Transportation Program Options Program

Transportation Options


Eligibility* *Details by contacting programs (below) Application

Hours of Operation Reservations

Trip Limits

Fare Payment

Minimum Fares/Escort Policy

OPT Older Persons Transportation (Coordinated by ACCESS) Allegheny County DHS/AAA with PA Lottery Funding

ACCESS/ADA (Americans with Disabilities Act)

ACCESS Connections Program

Port Authority of Allegheny County

Port Authority of Allegheny County

Age 60 or older; Allegheny County resident; not living in nursing home

Functional disability requiring in-person interview and evaluation

Anyone with a disability without bus service in their area

At any DHS/AAA senior center; by AAA care manager. Proof of age and verification of type of health insurance required

Through ACCESS office (650 Smithfield St.)

Short application available by mail

Monday - Sunday, 6 a.m. – 11 p.m. Varies by trip type One working day in advance, between 8 a.m. and 3 p.m.

Monday - Sunday, 6 a.m. – midnight



Port Authority of Allegheny County with PA Lottery Funding Age 65 or older; resident of Pennsylvania

MATP (Medical Assistance Transportation Program) Allegheny County DHS Office of Community Services Current Medical Assistance recipient

By phone or inperson at MATP office, One Smithfield St.

Monday - Sunday, 6 a.m. – 11 p.m.

At DHS/AAA senior centers, legislative offices, other community locations and ACCESS office. Proof of age required Monday - Sunday, 6 a.m. – midnight

One working day in advance, between 7 a.m. - 3:30 p.m.

One working day in advance between 8 a.m. – 3 p.m.

One working day in advance between 8 a.m. - 3 p.m.

Age 60 to 64 requires AAA preauthorization for medical trips. Age 65 and older, four one-way medical trips per month; care management, as needed; grocery shopping with minimum ridership; adult day services, as per Care Plan; senior center, daily. No tickets; fare is paid through the use of electronic purse (E-Purse)




No trip purpose restrictions

No trip purpose restrictions

Any number of trips for any purpose anytime during hours of operation

Two working days in advance between 8:30 a.m. - 3 p.m., Monday - Friday For medical (physical and behavioral health) services only; no emergency or ambulance service; children under age 12 must be accompanied by parent or responsible adult.

No tickets; fare is paid through the use of electronic purse (E-Purse)

No tickets; fare is paid through the use of electronic purse (E-Purse)

Electronic Purse (E-Purse), by mail, in person or online deposit

Grocery shopping or senior center trips: $1 each way

Minimum each way fare $3.15; Maximum each way fare $5.25; If required, personal assistant rides free

Ride to a bus stop: $2.50 each way

Minimum each way fare: $3.15 Maximum each way fare: $5.25 Escort fare: $2.50 each way

Medical trips: Age 60 to 64, $5 each way; age 65 and older, $2 each way


ACCESS 65 Plus

Escorts ride free. Non-medical escorts require AAA preauthorization (412) 562-5385 (OPT) (412) 350-4076 (AAA)

Provides either a ride to a nearby bus stop, or a direct ACCESS trip

Companion pay same fare as eligible rider

Direct trip from home to destination: minimum each way $4; maximum $10.50

Monday - Sunday, 6 a.m. – 10 p.m.

Free; rider provided with bus tickets, ACCESS transport, reimbursement for transportation Free Escorts are free but must be authorized by MATP

Call ACCESS for fares to Pittsburgh International Airport and outside of Allegheny County

(412) 562-5353 (412) 562-5353 (412) 562-5353 1 (888) 547-6287 PA Relay – PA Relay – PA Relay – (800) 654-5984 (800) 654-5984 (800) 654-5984 Contains summary of above programs.

2013 Allegheny County Senior Resource Guide

Revised 12/12 2013 Allegheny County Senior Resource Guide

Turn to the publications that you can trust.

Find information about these services and more! • Adult Day Services • Alzheimer’s Support • Caregiver’s Support • Exercise and Wellness • Funeral Planning • Hearing Assistance

• Housing Options • Pharmaceutical Assistance • Safety for Seniors • Senior Centers • Senior Expos • Transportation Options

Allegheny County Senior Resource Guide also publishes: ➻ Pittsburgh Senior News ➻ Beaver County Senior News ➻ Butler County Senior News ➻ Beaver County Senior Resource Guide Visit us online at View current and past issues of all publications.

Publishing for over 20 years.

To advertise in any of these publications, call (412) 367-2522. 2013 Allegheny County Senior Resource Guide


Housing Options

Housing Options

Housing Options for Seniors

As we mature in years and our lifestyles change, we may also consider changing residences—either out of choice or need. Perhaps you want to downgrade to a more maintenance-free home or live in a community with others who share similar interests. Or maybe you need help with a health concern or other personal care. In any event, the type of housing you choose is crucial for your future contentment, comfort and safety. Fortunately, these days, older adults have an array of living arrangements to choose from, and understanding all your options is the first step in making a choice that is right for you. This section of the Resource Guide can help you to understand the various types of housing options so you can make an informed decision. DOM Care Domiciliary Care is an adult foster care program that matches people who cannot live independently with individuals or families who are willing to open their homes for caregiving. For more details, see page 14. Public Housing In the first part of this section, you will find information about senior apartments for rent in our area. This form of public housing is appropriate for eligible income eligible seniors, families and persons with disabilities. Independent Living Independent residential communities are perfect for older adults seeking an active yet hassle-free lifestyle. These residences can be apartments, condos or cottages that offer services and features suitable for retirees, such as housekeeping and laundry, social programs, transportation services, organized outings and limited medical services.

Choosing a Personal Care or Nursing Home

The next part of this section is geared towards those who are transitioning from living independently into a residence where they can receive help with daily living activities that they may no longer be able to do on their own. Personal Care Homes Personal Care Homes and Assisted Living facilities are for older adults who need some in-home, non-medical assistance but don’t require the level of continuous care that a nursing home offers. This type of housing option typically provides help with things like meals, bathing, housekeeping and other needs. The important thing is to match, as closely as possible, the assisted living arrangements with the senior’s needs and desires. The living quarters are usually private apartments or individual living spaces with common areas for socializing with other residents. Nursing Homes Nursing homes are for seniors in need of 24-hour skilled nursing care. They can be freestanding or part of a senior community, and they provide a lot of the same care options offered in other senior communities such as room and board, personal care, and protection and supervision. The length of stay can be short-term or long-term, and the level of care generally falls under three categories—basic care, skilled care and sub-acute care—depending on how comprehensive the resident’s needs are. Continuing Care Retirement Community (CCRC) These communities allow seniors to “age in place” with flexible accommodations that are designed to meet health and housing needs as these needs change over time. Residents sign a long-term contract that offers housing, services and medical care—usually all in one location. This allows residents to remain in familiar settings as they grow older.


2013 Allegheny County Senior Resource Guide

More Than Just A Place To Live a.m. Rodriguez Associates inc. and CMS Management proudly present

Beautiful, Affordable Senior Apartments

Carnegie Retirement

Munhall Retirement

The Oaks Retirement

200 Railroad Street

1000 Andrew Street

2967 Jacks Run Road

Carnegie, PA 15106

Munhall, PA 15120

White Oak, PA 15131




Featured Property

RossHill Retirement

South Hills Retirement

7500 Ross Park Drive

125 Ruth Street

Pittsburgh, PA 15237

Pittsburgh, PA 15211



Retirement Residence of PLUM 620 Repp Road, New Kensington (Plum Borough), PA 15068

Phone: 724-339-2925

Affordable Rents Include Utilities

TDD: 1-800-545-1833

Woodcrest Retirement

Summit Retirement

Carson Retirement

1502 Woodcrest Avenue

125 South Sixth Street

2850 East Carson Street

Moon, PA 15108

Duquesne, PA 15110

Pittsburgh, PA 15203



412-481-0700 2013 Allegheny County Senior Resource Guide


Things to Consider When Choosing an Apartment

Things to Consider When Choosing an Apartment

This form is a tool to help assist you in organizing your thoughts and questions about each location. Remember to use one sheet for each location, so make sure to make copies to keep on hand. Feel free to ask any additional questions pertaining to your personal needs regarding each building. Name of apartment:___________________________________________________________________________________________ Address: ____________________________________________________________________________________________________ Phone number: __________________________________Contact:___________________________________________________ Date of visit___ ___________________________________Hours of operation___________________________________________ Cost: _______________________________________________________________________________________________________ Comments: _________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Apartment income limit Age limit Waiting list period $

None Pets allowed Yes


Smoking allowed No





3 months 6 months more Handicap Accessible Yes

Utilities included

Present rent $_____________________



No Trash chute



Portion of income %_______________ Bedrooms 1

Security 2


Balcony 1

Elevators No


Storage 2




Laundry room No




Windows/lighting Poor Fair Good Apartment’s spacing/size Poor Fair Good Building’s condition Poor Fair Good Building’s cleanliness Poor Fair Good Closets/cupboards/counters Poor Fair Good Bathrooms Poor Fair Good Laundry Poor Fair Good Transportation Poor Fair Good Closet to stores Poor Fair Good Activities on site Poor Fair Good


2013 Allegheny County Senior Resource Guide

Things to Consider When Choosing an Apartment

Things to Consider When Choosing an Apartment

So, you’ve decided to downsize and find an affordable, easy-to-maintain apartment. Here are some things to consider when apartment hunting: Inside the Apartment




4 Stairs: If climbing stairs is an issue, look for a ground-level apartment. 4 Cabinet and counter height: Are these the right height for you? 4 Bathrooms: Do the shower or tub arrangements suit your current and future needs? Are there grab bars? Outside the Apartment 4 Parking: is it convenient to your living unit? Is there adequate lighting and security in the parking area? 4 Location: Is the apartment close to shopping, public transportation, medical facilities and other services? 4 Security: Is there an intercom to the front door of the building? 4 Amenities: does the complex offer laundry service, pool, clubhouse? Additional Notes: ____________________________________________________________________________________________ _____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Important: When you mail an application, make sure to call back and check on the status of the application. Do not wait to hear back from the building office. It is your responsibility to follow the progress of your application. Also make sure to make a copy of your application before mailing. 2013 Allegheny County Senior Resource Guide


Senior Apartments

Senior Apartments


ublic housing is rental housing provided to income eligible families, seniors and persons with disabilities. Public housing comes in all sizes and types – from single-family houses to high-rise apartments for seniors. A resident in public housing may either pay 30-40 percent of the adjusted gross income to rent, or a flat fee based on the unit for which they qualify. The type of payment depends on the way the building is funded, so contact each building for information.

Pennsylvania Housing Finance Agency (PHFA)

Homewood House 7130 Frankstown Ave. Homewood, PA 15208 (412) 244-8161

The Apartment Locator is a free service that links consumers to affordable housing options throughout the state. The above website offers information about apartment locations, rental prices, accessibility features, development amenities, current vacancies and waiting lists.

Silver Lake Commons 6935 Frankstown Ave. Homewood, PA 15208 (412) 362-0165

Affordable Apartment Locator (877) 428-8844

Central Sylvania Place Apartments 29 Sylvania Ave. Beltzhoover, PA 15210 (412) 829-3910 York Commons 4003 Penn Ave. Bloomfield, PA 15224 (412) 682-1151 Laurentian Hall 5321 Penn Ave. Pittsburgh, PA 15224 (Bloomfield/Garfield) (412) 361-4462 Harriet Tubman Terrace 550 Negley Run Blvd. East Liberty, PA 15206 (412) 363-8422

Christopher Smith Terrace 2829 Bedford Ave. Hill District, PA 15219 (412) 682-2024 Ebenezer Towers 420 Dinwiddie St. Hill District, PA 15219 (412) 391-9465 K. Leroy Irvis Towers 715 Mercer St. Hill District, PA 15219 (412) 765-1008 Milliones Manor 2827 Bedford Ave. Hill District, PA 15219 (412) 681-6350 The Legacy 2121 Centre Ave. Hill District, PA 15219 (412) 281-8199

I W Abel Place 4720 Hatfield St. Lawrenceville, PA 15201 (412) 687-7120 St. Augustine Plaza 230 36th St. Lawrenceville, PA 15201 (412) 683-6155 Pennsylvania-Bidwell High-Rise 1014 Sheffield St. Manchester, PA 15233 (412) 237-0811 Bellefield Dwellings 4400 Centre Ave. Oakland, PA 15213 (412) 621-1132 Parkview Manor 3250 Parkview Ave. Oakland, PA 15213 (412) 621-7863, ext. 10 William Moorhead Tower 375 N. Craig St. Oakland, PA 15213 (412) 681-3709

Pennley Commons 5601 Penn Ave. East Liberty, PA 15206 (412) 362-2040

Western Manor, Inc. 2851 Bedford Ave. Hill District, PA 15219 (412) 681-4056

Greenfield Terrace Apartments 3909 Raff St. Greenfield, PA 15207 (412) 421-4923

Homestead Apartments 441 East Eighth Ave. Homestead, PA 15120 (412) 462-1441

Eva P. Mitchell 1621 Lincoln Ave. Pittsburgh, PA 15206 (East Liberty) (412) 363-4169

Hazelwood Towers 111 Tecumseh St. Hazelwood, PA 15207 (412) 421-2000

Second Baptist Senior Apartments 128 W. 12th Ave. Homestead, PA 15120 (412) 829-3910

Perrysville Plaza 2403 Perrysville Ave. Pittsburgh, PA 15214 (412) 322-0888

Allegheny Union Baptist 2700 Centre Ave. Hill District, PA 15219 (412) 683-8059

Bennett Place 7245 Bennett St. Homewood, PA 15208 (412) 242-9977

Roosevelt Arms 609 Penn Ave. Pittsburgh, PA 15222 (Downtown) (412) 434-1425


2013 Allegheny County Senior Resource Guide

May Building 111 Fifth Ave. Pittsburgh, PA 15222 (Downtown) (412) 471-4726 Midtown Towers 643 Liberty Ave. Pittsburgh, PA 15222 (412) 391-5226 Fred T. Finello Pavillion 3206 Niagara St. Pittsburgh, PA 15213 (South Oakland) (412) 687-8635 Carson Retirement Residence 2850 East Carson St. Pittsburgh, PA 15203 (South Side) (412) 481-0700 Carson Towers 2117 East Carson St. Pittsburgh, PA 15203 (South Side) (412) 431-8232 Morse Gardens 2416 Sarah St. Pittsburgh, PA 15203 (South Side) (412) 481-3742 John Paul Plaza 1005 Herron Ave. Polish Hill, PA 15219 (412) 683-5850 Forward Shady Apartments 5841 Forward Ave. Squirrel Hill, PA 15217 (412) 521-3065 Murray Towers 2825 Murray Ave. Squirrel Hill, PA 15217 (412) 421-6411 Riverview Towers 52 Garretta St. Squirrel Hill, PA 15217 (412) 521-7876

Call any one of our community housing specialists to schedule a personal tour and discover why you will soon be calling us HOME!

325 Braddock Ave., Braddock, PA 15104 (412) 636-9655

401 W. Commons Dr. Pittsburgh, PA 15212 (412) 322-7872

100 Felicity Dr., Pittsburgh, PA 15237 (412) 366-3300

2829 Bedford Ave. Pittsburgh, PA 15219 (412) 682-2024

Pennrose Management Company Affordable rent for seniors on a fixed income.* *Current income guidelines apply. • TTY/TDD: (800) 545-1833 ext. 646 2013 Allegheny County Senior Resource Guide


Senior Apartments East

Senior Apartments

Avenue Apartments 325 Braddock Ave. Braddock, PA 15104 (412) 636-9655 Berg Manor 40 Holland Ave. Braddock, PA 15104 (412) 823-9200 Brinton Towers 3000 Locust St. Braddock Hills, PA 15221 (412) 824-9000

North Aiken Apartments 5330 North Aiken Court Garfield, PA 15224 (412) 661-1075 Bernice Crawley Manor/ Glen Hazel 945 Roselle Court Glen Hazel, PA 15217 (412) 421-6418 Fifth Avenue Commons 1205 Fifth Ave. McKeesport, PA 15132 (412) 678-0488

G.W. Carver Apartments 565 Reed St. Clairton, PA 15025 (412) 233-9544

Grandview Apartments 2130 Grandview Ave. McKeesport, PA 15132 (412) 673-6942 ext. 6

Grant Towers 100 Grant Ave. Duquesne, PA 15110 (412) 466-3222

Isbir Manor Building 17 11th and Market McKeesport, PA 15132 (412) 673-6942 ext. 4

Harry S. Truman Apartments 25 North Second St. Duquesne, PA 15110 (412) 466-8550

McKeesport Towers 601 Sixth St. McKeesport, PA 15132 (412) 673-6942 ext. 310

Miller Avenue Apartments 16 Miller Ave. Duquesne, PA 15110 (412) 829-3910

Midtown Plaza 516 Sinclair St. McKeesport, PA 15132 (412) 664-1940

Summit Retirement Residence 125 South Sixth St. Duquesne, PA 15110 (412) 466-7755

Steelview Manor Apartments 501 Pirl St. McKeesport, PA 15132 (412) 673-6942 ext. 3

Bessemer Terrace Apartments 850 Main St. Pittsburgh, PA 15112 (412) 829-3910

Versailles Apartments 4626 Walnut St. McKeesport, PA 15132 (412) 349-3934

Munhall Retirement Residence 1000 Andrew St. Munhall, PA 15120 (412) 462-3200

Retirement Residence of Plum 620 Repp Rd. Plum, PA 15068 (724) 339-2925

St. Therese Plaza 4 St. Therese Ct. Munhall, PA 15120 (412) 462-2319

Port Vue Apartments 1810 Myer Ave. Port Vue, PA 15133 (412) 349-3934

General Braddock Towers 620 Sixth St. North Braddock, PA 15104 (412) 351-1360

Swissvale Towers 1826 Monongahela Ave. Swissvale, PA 15218 (412) 351-6031

Shady Park Place 415 Lobinger Ave. North Braddock, PA 15104 (412) 271-7132

Pennshaw Estates 101 Shaw Ave. Turtle Creek, PA 15145 (412) 349-3934

Parkledge Arms 1600 Rosedale St. North Versailles, PA 15137 (412) 829-1056

AJ Demore Towers 1 Demore Dr. Verona, PA 15147 (412) 820-0388

Munroe Towers 101 Delaware Ave. Oakmont, PA 15139 (412) 828-1820 Duff Manor 50 Duff Rd. Penn Hills, PA 15235 (412) 243-5555

Beechtree Commons 6460 Leechburg Rd. Verona, PA 15147 (412) 798-5589 Heritage Park 1301 Delaware Ave. White Oak, PA 15131 (412) 823-9200

Jefferson Manor 201 Jefferson Rd. Penn Hills, PA 15235 (412) 241-0289

The Oaks Retirement Residence 2967 Jacks Run Rd. White Oak, PA 15131 (412) 675-0412

Penn Arbors 10918 Frankstown Rd. Penn Hills, PA 15235 (412) 247-4973

Douglas Plaza Apartments 2407 Laketon Rd. Wilkinsburg, PA 15221 (412) 241-8280

Lavender Heights Apartments 100 Lavender Heights Court Penn Hills, PA 15235 (412) 798-1341

Gable Ridge 8000 Beacon Hill Dr. Wilkinsburg, PA 15221 (412) 241-9474

Broadview Manor 270 Broadway Ave. Pitcairn, PA 15140 (412) 349-3934

Shields Building 822 Wood St. Wilkinsburg, PA 15221 (412) 261-6500

Electric Avenue Apartments 325-B Electric Ave. Pittsburgh, PA 15112 (412) 823-9223

Versailles Archer Apartments 3221 Versailles Ave. McKeesport, PA 15132 (412) 829-3910

Forest Hills Senior Apartments 2111 Ardmore Blvd. Pittsburgh, PA 15221 (800) 238-7555

East Boros Apartments 4165 Ivanhoe Dr. Monroeville, PA 15146 (412) 856-7480

Bry-Mard Apartments 8630 Bricelyn St. Pittsburgh, PA 15221 (412) 241-2543

Wood Towers 810 Wood St. Wilkinsburg, PA 15221 (412) 244-8180

Fairmont Apartments 5461 Penn Ave. Garfield, PA 15206 (412) 362-6080

Methouse 111 Caroline St. Munhall, PA 15120 (412) 461-2993

Plum Creek Acres 501 Center - New Texas Rd. Plum, PA 15239 (412) 795-2191

Wilmerding Apartments 314 Commerce St. Wilmerding, PA 15148 (412) 823-3472


2013 Allegheny County Senior Resource Guide


Brandywine Agency

Berg Manor

Broadview Manor

40 Holland Ave., Braddock, PA 15104

270 Broadway, Pitcairn, PA 15140

Electric Avenue

Heritage Park

325 Electric Ave., E. Pittsburgh, PA 15112

Delaware Ave., White Oak, PA 15131

Parkledge Arms

Pennshaw Estates

1600 Rosedale St., N. Versailles, PA 15137

Shaw Ave., Turtle Creek, PA 15145

Other properties: • Port Vue Apartments, 1810 Myer Ave., Port Vue, PA 15133 • Versailles Apartments, 4626 Walnut St., McKeesport, PA 15132 • Shady Park Place, 415 Lobinger Ave, North Braddock, PA 15104 • Vantage Court, 805 Ann St., Homestead, PA 15120 • Heritage Court, East Eighth Ave., Homestead, PA 15120 • Harriet Tubman Terrace, 550 Negley Run Blvd., Pittsburgh, PA 15206

The Brandywine Agency (412) 823-9223 • 2013 Allegheny County Senior Resource Guide


Senior Apartments North

Senior Apartments

Metowers 1001 New Brighton Rd. Avalon, PA 15202 (412) 734-4111 Fremont Square 50 S. Fremont Ave. Bellevue, PA 15202 (412) 761-0731 Blawnox Apartments 701 Center Ave. Blawnox, PA 15238 (412) 828-0139 Brackenridge Hall 887 First Ave. Brackenridge, PA 15014 (724) 226-1106 Lynn Williams Apartments 3710 Brighton Rd. Brighton Heights, PA 15212 (412) 734-4229

Northside Coalition Senior Housing 1500 Brighton Place Pittsburgh, PA 15212 (North Side) (800) 238-7555 Northview Heights High-Rise 533 Mt. Pleasant Rd. #1102 Pittsburgh, PA 15214 (North Side) (412) 237-0804 Pressley St. High-Rise 601 Pressley St. Pittsburgh, PA 15212 (412) 237-0823 Steelworkers Tower 2639 Perrysville Ave. Pittsburgh, PA 15214 (412) 321-2460 The Allegheny 401 West Commons Dr. Pittsburgh, PA 15212 (412) 322-7872

Riverview Manor 1500 Letort St. Brighton Heights, PA 15212 (412) 734-0741

Upper Rooms 2334 Perrysville Ave. Pittsburgh, PA 15214 (412) 224-6692

Sheptytsky Arms 3505 Mexico St. Brighton Heights, PA 15212 (412) 766-8802

West Park Court 710 West North Ave. Pittsburgh, PA 15212 (North Side) (412) 231-2636

Etna Commons 21 Hickory St. Etna, PA 15223 (412) 782-2711

West Deer Manor 40 McKrell Rd. Russellton, PA 15076 (724) 265-5399

Dalton’s Edge 700-704 Second Ave. Tarentum, PA 15084 (724) 226-9091

Shaler Oaks 1122 Mt. Royal Blvd. Shaler, PA 15223 (412) 487-9401

Rachel Carson Hall 135 Second Ave. Tarentum, PA 15084 (724) 226-1114

Granada Apartments 1313 Middle St. Sharpsburg, PA 15215 (412) 781-1844

West View Towers 808 West View Park Dr. West View, PA 15229 (412) 931-6373

Sharpsburg Tower 601 Main St. Sharpsburg, PA 15215 (412) 784-0600

Alexis Manor 10100 Old Perry Hwy. Wexford, PA 15090 (724) 935-7411

Springdale Manor 504 Pittsburgh St. Springdale, PA 15144 (724) 274-7303 St. Ambrose Manor 1235 Yetta Ave. Spring Hill, PA 15212 (412) 322-2111

Shaler Oaks Welcome to Shaler Oaks

North Hills Highlands 100 Felicity Dr. Ross Township, PA 15237 (412) 366-3300

The best time in life is when you can relax and enjoy the good life you have earned. At Shaler Oaks, you’ll find all of the amenities you need to enjoy life to its fullest.

Alverno Apartments 98 Hawthorne Rd. Millvale, PA 15209 (412) 821-7080

Perrytown Place Highland Pines Dr. Ross Township, PA 15237 (412) 366-6311

Give us a call! We’d be happy to talk with you and schedule a personal tour.

Lloyd McBride Court 614 Lincoln Ave. Millvale, PA 15209 (412) 821-4474

Robert J. Corbett 175 Corbett Ct. Ross Township, PA 15237 (412) 366-6150

Pine Ridge Heights 892 Veterans Lane Natrona Heights, PA 15065 (724) 294-0080

RossHill Retirement Residence 7500 Ross Park Dr. Ross Township, PA 15237 (412) 847-0161

Arch Court Apartments 1310 Arch St. Pittsburgh, PA 15212 (North Side) (412) 231-4121


Towne North Tower 99 Corbett Ct. Ross Township, PA 15237 (412) 367-9494

2013 Allegheny County Senior Resource Guide


Enjoy independence, comfort and affordability in your new Shaler Oaks apartment home.

412.487.9401 Shaler Oaks 1122 Mt. Royal Blvd. Pittsburgh, PA 15223 Each of our apartment homes provides the utmost in comfort and privacy and is filled with features and services that allow residents to age-in-place: One-bedroom floor plans Controlled access u Meal program affiliate u Community room u Service coordinator u Elevator u Utility allowance u

u On-site


u Access

laundry room to public transportation u HUD-subsidized u Internet access u Emergency call system u Covered patio u Small pets welcome!

In accordance with Federal Law and US Department of Housing and Urban Development policy, National Church Residences (NCR) is prohibited from discrimination on the basis of race, color, religion, gender, disability, familial status, or national origin. This institution is an equal opportunity provider and employer.

Visit our web page at www.nationalchurchresidences/ShalerOaks


Steelworkers Tower

2639 Perrysville Ave., Pittsburgh, PA 15214 Accepting applications for efficiency and one-bedroom apartments • Section 8 certified • Equipped kitchen, W/W carpet, A/C, laundry facilities, lounge area, community room and balconies. Call (412) 321-2460 or email

4720 Hatfield St., Lawrenceville, PA 15201

Accepting applications for one-bedroom apartments. • HUD subsidized rent based on income • Equipped kitchen, w/w carpet, air conditioning, laundry facilities, and community room. Call (412) 687-7120 or email

Welcome to Sharpsburg Tower


The best time in life is when you can relax and enjoy the good life you have earned. At Sharpsburg Tower, you’ll find all of the amenities you need to enjoy life to its fullest. Enjoy independence, comfort and affordability in your new Sharpsburg Tower apartment home. Give us a call! We’d be happy to talk with you and schedule a personal tour.

412.784.0600 Sharpsburg Tower 601 Main Street Pittsburgh, PA 15215 Each of our apartment homes provides the utmost in comfort and privacy and is filled with features and services that allow residents to age-in-place: One-bedroom floor plans Controlled access Meal program affiliate u Community room u Service coordinator u Elevators u Utilities included in rent u

u On-site


u On


u HUD-subsidized

laundry rooms bus line

u Internet


u Courtyard u Access u Small

to public transportation pets welcome!

In accordance with Federal Law and US Department of Housing and Urban Development policy, National Church Residences (NCR) is prohibited from discrimination on the basis of race, color, religion, gender, disability, familial status, or national origin. This institution is an equal opportunity provider and employer.

Eligibility: 62 years old or in need of features of an accessible unit • Equal Housing Opportunity

Visit our web page at www.nationalchurchresidences/SharpsburgTower


Lloyd McBride Court 614 Lincoln Ave., Millvale, PA 15209

• Affordable housing for seniors 62 years of age and older. • HUD subsidized rent based on income • Income limitations apply. • Equipped kitchen, w/w carpet, a/c, laundry facilities and community rooms. Come see all that we have to offer! Call (412) 821-4474

Lynn Williams Apartments 3710 Brighton Rd., Pittsburgh, PA 15212 • Affordable housing for seniors 62 years of age and older. • HUD subsidized rent based on income • Income limitations apply. • Equipped kitchen, w/w carpet, a/c, laundry facilities and community rooms. Come see all that we have to offer! Call (412) 734-4229 2013 Allegheny County Senior Resource Guide


Senior Apartments

IW Abel Place

Sharpsburg Tower

Senior Apartments South

Senior Apartments

Richard Caliguiri/ Allentown Plaza 803 E. Warrington Ave. Allentown, PA 15210 (412) 481-3731 Baldwin Towers 200 Knoedler Rd. Baldwin, PA 15236 (412) 653-4407 Beechview Manor 1926 Pauline Ave. Beechview, PA 15216 (412) 571-2999 Gualtieri Manor 2125 Los Angeles Ave. Beechview, PA 15216 (412) 343-2214 Germaine Harbor 100 Germaine Ln. Bethel Park, PA 15102 (412) 833-9818 St. Thomas More Manor 1000 Oxford Dr. Bethel Park, PA 15102 (412) 833-2410 Creedmoor Court 1050 Creedmoor Ave. Brookline, PA 15226 (412) 344-1540 Parkside Manor 1306 Brookline Blvd. Brookline, PA 15226 (412) 343-2770 Daniel A. Pietragallo/ Carrick Regency 2129 Brownsville Rd. Carrick, PA 15210 (412) 456-5030 Dormont Place 2900 Belrose Ave. Dormont, PA 15216 (412) 829-3910 Baptist Manor 493 Castle Shannon Blvd. Mt. Lebanon, PA 15234 (412) 563-6566


Twin Towers 314 Washington Rd. Mt. Lebanon, PA 15216 (412) 341-3622

Coraopolis Towers 951 First Ave. Coraopolis, PA 15108 (412) 262-5522

Robinson Manor 1 Robinson Manor Blvd. McKees Rocks, PA 15136 (412) 490-9545

Ormsby Manor 113 Ormsby Ave. Mt. Oliver, PA 15210 (412) 829-3910

Crafton Plaza 25 E. Crafton Ave. Crafton, PA 15205 (412) 922-5544

Sto-Rox Plaza 731 Chartiers Ave. McKees Rocks, PA 15136 (412) 331-4112

South Hills Retirement Residence 125 Ruth St. Mt. Washington, PA 15211 (412) 481-8100 St. Justin Plaza 120 Boggs Ave. Mt. Washington, PA 15211 (412) 381-3941 Sweetbriar Place 211 Sweetbriar St. Mt. Washington, PA 15211 (412) 431-0211 Sycamore Street Apartments 124 W. Sycamore St. Mt. Washington, PA 15211 (412) 829-3910 West Mifflin Manor 2400 Sharp Ave. West Mifflin, PA 15122 (412) 466-4111

Crafton Towers 1215 Foster Ave. Crafton, PA 15205 (412) 921-5057 Noble Towers 2440 Baldwick Rd. Green Tree, PA 15205 (412) 921-9087 Leetsdale Hi-Rise 27 Spencer St. Leetsdale, PA 15056 (800) 238-7555 Leo Meyer Manor 1015 Church Ave. McKees Rocks, PA 15136 (412) 331-8000 Ohioview Tower 250 Jefferson Dr. McKees Rocks, PA 15136 (412) 331-4633

WoodCrest Retirement Residence 1502 Woodcrest Ave. Moon, PA 15108 (412) 264-0918 Goodwill Plaza 612 Hillsboro St. Sheraden, PA 15204 (412) 771-0122 Elliott Heights 1110 Steuben St. West End, PA 15220 (412) 920-7181 West Lake Apartments 1015 Crucible St. West End, PA 15220 (412) 829-3910

Feel “at home” . . .

West Bridgeville Towers 479 Banks St. Ext. Bridgeville, PA 15017 (412) 221-6674 Goodwill Manor Housing 601 McMillen St. Bridgeville, PA 15017 (412) 257-4844 Goodwill Villa 617 McMillen St. Bridgeville, PA 15017 (412) 257-4180 Carnegie Retirement Residence 200 Railroad Ave. Carnegie, PA 15106 (412) 276-0102 Honus Wagner Plaza One Third Ave. Carnegie, PA 15106 (412) 276-8899

2013 Allegheny County Senior Resource Guide

Beechview Manor Elderly hi-rise

1926 Pauline Ave., 15216 (412) 571-2999 • One Bedroom and Efficiency Apartments • Secure Building • Equipped Kitchen • A/C • W/W Carpeting • Laundry Facilities • Handicapped Accessible • On-site manager Must be 62 years of age and be Section 8 Housing eligible

Affordable Housing  for  Seniors  

Beechtree Commons

6460 Leechburg Rd. Verona, PA 15147 62 and Older

4 Equipped Kitchens   4 Mini  blinds   4 Laundry  facilities   4 Wall  to  wall  carpet  

4 24 hour  emergency  maintenance   4 Cable  TV  ready  

4 Individually controlled  heat/air  conditioning   4 Utilities  Included  *  

AJ  Demor  Towers  –  Verona   412-­‐820-­‐0388   *Emory  Senior  Housing,  E.  Liberty   412-­‐363-­‐6894   *Lavender  Heights,  Penn  Hills   412-­‐798-­‐1341   Ridge  Avenue,  New  Kensington   724-­‐337-­‐4080     Income  and  age  restrictions  apply.       Contact  the  community  of  your  choice  for  details.   Professionally  Managed  by:    

➻ Central Air Community/Game Room ➻ Controlled Access ➻ Elevator ➻ Emergency Call System ➻ Library ➻ One-Bedroom Floor Plan ➻ All Utilities Included ➻

(412) 798-5589 Alia Carter, Senior Manager Rent is based on income. HUD subsidized.

Bellefield Dwellings

Gable Ridge

Historic building located in the Oakland Civic Center 1 & 2 bedroom apartments available Located on a bus line, convenient to shopping, cultural activities and health care facilities. Building with on-site laundry and roof garden.

Income-based rent, Section 8 with utilities included. Applications accepted daily from 10 a.m.–4 p.m. 4400 Centre Avenue, Pittsburgh, PA 15213 *MUST BE 62 YEARS OR OLDER OR DISABLED* (412) 621-1132

Homewood House Apartments 7130 Frankstown Avenue

Now accepting applications • 62 Years or Physically Disabled 18 and over • Access to Public Transportation • Balcony • 1 Bedroom Apartment • WW Carpeting • Rent based on Section 8 • Equipped Kitchen • White Sheer Drapes • Laundry Facilities • Intercom System • On-Site Management • Community Room • Outside Sitting Areas • Individual Controlled Heat & Air Conditioner • Off Street Parking Call (412)


Voice/Relay 711 • 9 a.m. to 3 p.m.

Wood Towers Apartments

810 Wood St., Wilkinsburg Now accepting applications 10 a.m. to 4 p.m. Monday thru Friday • One bedroom • Section 8 Certified Housing • 62 Years of Age or if disabled must be mobility or sensory impaired • On-site management • Central air and heat • Laundry facility • Balcony • Intercom system • Community room

(412) 244-8180 and TTY 711 for Voice Relay

8000 Beacon Hill Dr., Wilkinsburg, PA 15221 62 and Older

Community/Game Room u Controlled Access u Elevator u Emergency Call System u Library u One-Bedroom Floor Plan u On-Site Laundry Facility u Service Coordinator u Utility Allowance u

(412) 241-9474 Alia Carter, Senior Manager Rent is based on income. HUD subsidized.

2013 Allegheny County Senior Resource Guide


SUPPORTIVE HOUSING MANAGEMENT SERVICES, INC. Leasing is available in your area.

Senior Apartments

We provide assisted and unassisted rental housing for families, seniors (ages 62 and older), and for persons with disabilities. Ask about our independent living rental units in the following areas: McKeesport • East Pittsburgh • Clairton • North Huntingdon • Forest Hills • North Side • Homestead • Russelton • and surrounding communities. For application and assistance: 803 East Pittsburgh Plaza, East Pittsburgh, PA 15112 (412) 829-3910 • 1 (800) 238-7555 • Equal Housing Opportunity

ATTENTION SENIORS Tired of paying high utility bills? Property maintenance getting the best of you? If you answered yes to the above questionsMcKeesport Housing Authority has a solution for you! We currently have vacancies in our senior high-rises! All utilities are included and rent is based on your income!

F Have a dog or cat? You can bring them with you! F Secure Building F On-Busline F Near Business District

Call McKeesport Housing Authority at (412) 673-6942 Ext. 218 122

2013 Allegheny County Senior Resource Guide

? s U in o J u o Y ’t n o W Our COmmuNitieS Offer a variety Of beNefitS:

• Most utilities included in rent • Service coordinator at most sites to assist residents

• Intercom system • Small pets welcome

make a SeNiOrCare NetwOrk COmmuNity yOur hOme. apartmeNtS lOCated iN theSe lOCal NeighbOrhOOdS:

• • • • • PittsburghSeniorNews_SCN_7.5x4.875_fc.indd 1

East Liberty Etna Garfield Homewood Lawrenceville


• • • • •

Manchester McKeesport Munhall Mt. Washington Plum

• • • •

Robinson Squirrel Hill Stanton Heights Verona

TTY 711 12/11/12 11:16 AM

Riverview Manor

Affordable, Comfortable Retirement Living 1500 LeTort St., Pittsburgh, PA 15212 (412) 734-0741 • Dave Carlton • (Property Manager) • HUD Subsidized • Spacious one-bedroom floor plans • Controlled access building

One-Bedroom • Emergency call system Apartment Homes

• On-site laundry

Now lEASiNg!

Peaceful, • OffSpacious, street parking Affordable.

• Service coordinator

Rent is based on income guidelines .

• Two elevators

Affordable living for seniors age 62+

• Top-notch maintenance • Small HUD petsSubsidized welcome

Spacious one-BR floor plans Controlled access buidling Emergency call system On-site laundry Off street parking Affordable living for seniors age 62 and older Service coordinator elevators AnTwo affiliate of National Church Residences Top-notch maintenance Small pets are welcome!

Rent is based on income.

2013 Allegheny County Senior Resource Guide


Senior Apartments

The award-winning SeniorCare Network is the property management affiliate of Presbyterian SeniorCare, the largest provider of care and services to older adults in western Pennsylvania. SeniorCare Network manages a variety of conveniently located housing communities in rural and urban neighborhoods and is dedicated to meeting the needs of individuals 62 years and older.

Independent Living

Independent Living


ndependent living communities are perfect for older adults who have the financial means to purchase or pay a monthly fee for housing that is situated in an environment that offers various amenities. The more luxurious independent living communities can include golf courses, swimming pools and health clubs along with services such as housekeeping, social activities and transportation. Residences can range from apartments and condos to single-family and patio homes.

East Beatty Pointe Village 700 Beatty Rd. Monroeville, PA 15146 (412) 374-9000 Cedars of Monroeville 4363 Northern Pike Monroeville, PA 15146 (412) 373-3900

Presbyterian SeniorCare 500 Rt. 909 Verona, PA 15147 (412) 828-5600 Seneca Hills Village 5350 Saltsburg Rd. Verona, PA 15147 (412) 793-1700

North Cumberland Woods Village Peebles Rd. Allison Park, PA 15101 (800) 324-5523 The Village at St. Barnabas 5850 Meridian Rd. Gibsonia, PA 15044 (724) 443-0700 Vincentian Villa 911 Vincent Way McCandless, PA 15237 (412) 364-6592 Lighthouse Pointe at Chapel Harbor 500 Chapel Harbor Rd. O’Hara Twp., PA 15238 (412) 781-2707

Commons at Stonebrook Village 811 Village Dr. Ross Twp., PA 15237 (412) 630-2200 Masonic Village 1000 Masonic Dr. Sewickley, PA 15143 (412) 741-1400 The Woodlands at St. Barnabas 100 Laurel Oak Dr. Valencia, PA 16059 (724) 443-0700 The Village at Hampton Fields 4480 Mount Royal Blvd. Allison Park, PA 15101 (412) 492-8448

South Bethel Park Retirement 2960 Bethel Church Rd. Bethel Park, PA 15102 (412) 833-3220

Live life your way at The Devonshire® Mt. Lebanon Whether it was raising our family, pursuing careers or giving back to the community, we’ve done our best to make every moment of our lives count. The same is true now. That’s why we chose The Devonshire® for our retirement. Our days begin and end in a spacious apartment home. But in between there are endless opportunities to do the things that matter most to us, like travel, fitness, hobbies and enjoying the company of friends and family. Come see how our community can help you make the most of your life. It’ll only take a moment. Call (412) 343-2200 for more information or to schedule your personal visit. Your story continues here…

Independent Living Personal Care Community Exceptional Experiences Every DaySM 1050 McNeilly Rd., Pittsburgh, PA 15226 (412) 343-2200

Exceptional Experiences Every Day is a Service Mark of Brookdale Senior Living Inc., Nashville, TN, USA. ® Reg. U.S. Patent and TM Office. 18720-ROP01-1011 BC


2013 Allegheny County Senior Resource Guide

Concordia of the South Hills 1300 Bower Hill Rd. Mt. Lebanon, PA 15243 (412) 278-1300 Baptist Homes 489 Castle Shannon Blvd. Mt Lebanon, PA 15243 (412) 563-6550 The Devonshire of Mt. Lebanon 1050 McNeilly Rd. Mt. Lebanon, PA 15226 (412) 343-2200 Arrowood 500 Lewis Run Rd. Pleasant Hills, PA 15122 (412) 466-0600 Providence Point 500 Providence Point Blvd. Scott Twp., PA 15243 (412) 489-3500 Vanadium Woods Village 50 Vanadium Rd. Scott Township, PA 15017 (412) 221-2900 Friendship Village 1290 Boyce Rd. Upper St. Clair, PA 15241 (724) 941-3100


Retirement Living that’s Apart from the Ordinary!

The Woodlands at St. Barnabas 76 Camp Road, Valencia, PA 16059 Spacious carriage homes Part of a campus filled with amenities

The Washington Place at St. Barnabas 5847 Meridian Road, Gibsonia, PA 15044 23 elegant efficiency apartments Concierge services from hospitality hostesses

The Village at St. Barnabas

5850 Meridian Road, Gibsonia, PA 15044 252 one-, two- and three-bedroom apartments Connected by indoor mall

Home care available at all locations.

724-443-0700 • 800-553-9531

White Tail Ridge

Paul Revere Court, Gibsonia, PA 15044 Contemporary designs with first-floor master suites Conveniently located near Rt. 8

Quality. Value. Options. Part of:

2013 Allegheny County Senior Resource Guide


World-Class Residences from a Leader in World-Class Care UPMC is known for its world-class care and now we’re extending that expertise to independent and assisted living options. UPMC Senior Communities offers retirement living as it should be, providing all the comforts of home with the care of UPMC you’ve come to expect. Our warm and welcoming environment makes residents at UPMC Senior Communities feel right at home. Independent Living Residences Beatty Pointe Village, Monroeville Cumberland Woods Village, McCandless Township Hampton Fields Village, Allison Park Lighthouse Pointe Village, O’Hara Township Seneca Hills Village, Penn Hills Strabane Trails Village, Washington Vanadium Woods Village, Scott Township

Assisted Living Residences Canterbury Place, Lawrenceville Cumberland Crossing Manor, North Hills Seneca Manor, Penn Hills Strabane Woods Manor, Washington Weatherwood Manor, Greensburg

To schedule a free lunch or to tour one of our beautifully designed residences, call 1-800-324-5523 or visit


2013 Allegheny County Senior Resource Guide

Senior Lifestyle Connections, LLC Do you know someone in need of Assisted Living or Personal Care? One call is all it takes to locate quality and affordable living options

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We will assist you with:

• Negotiating the best pricing • Exploring financial benefits • Facility comparisons and educating families • Asking the right questions Absolutely . . .


Testimonial . . . My brother was being released from the hospital and we needed to act immediately. The hospital referred me to Senior Lifestyle Connections and they responded promptly. Immediately, I was presented with options that were appropriate choices based on interviewing my brother and myself. Both my brother and I are completely satisfied with our decision based on the experience and expert guidance of Senior Lifestyle Connections. Their caring services was invaluable in helping us to cope with this difficult situation in our lives. I would recommend that everyone take advantage of this totally free professional service.

We offer FREE Professional Guidance when choosing a Quality and Affordable Senior Community Offering 24-Hour Care, Medication Management, Companionship along with Activities Insuring a Safe and Comfortable Home Like Environment.

Testimonial . . . Faced with this difficult task and living in North West, PA, Senior Lifestyle Connection relieved our family stress by helping convince mom that this was a wise decision. They not only offered excellent options but also found money to help pay for her care. There were so many things I wasn’t aware of before I talked to them that were brought to my attention. They were available to me 24/7. Carl S. Hermitage, PA

Linda P. Mongahalia, PA

Call 7 Days a Week! (724) 787-7030 • Email: 2013 Allegheny County Senior Resource Guide


Choosing an Assisted Living, Personal Care or Nursing Home

Assisted Living, Personal Care and Nursing Homes


lacing a loved one in an assisted living, personal care or nursing home can be an overwhelming and emotional undertaking for both the individual being placed and the family and friends helping in the process. If a person does not need supervision 24 hours a day, a personal care home may be more suitable. A personal care home provides lodging, food and personal care support services (such as bathing and dressing) for those in need of care. Finding an assisted living, personal care or nursing home can be a difficult and confusing experience, so plan ahead; talk with family, friends, social workers, doctors and a local ombudsman. Doing thorough research will satisfy you and your loved one that the facility you have chosen will provide the best care and comfort possible.

How Much Will It Cost for an Assisted Living/ Personal Care Home?

The average cost of an assisted living/personal care home ranges from $1,200 to $4,000 a month. This cost can be funded in several ways: private pay, with costs covered by the individual receiving the care; through Supplemental Security Income (SSI) where one can apply for Personal Care Supplement; or through a “third party agreement” where an outside source (such as family or friends) helps to pay for services.

What is the difference between an Assisted Living Residence and a Personal Care Home?

In January 2011, Assisted Living Residences—or, ALRs, began to be licensed based on a regulation adopted by the state of Pennsylvania’s Office of Long-Term Living. Similar to Personal Care Homes (PCHs), ALRs now have an initial assessment, development of a support plan, and a written contract between the resident and the residence; however, there are many differences between the two. ALRs are different from PCHs in three ways: concept, construction and level of care. ALRs embody the concept of allowing a resident to “age in place” without having to move to a licensed long-term care facility when their needs increase. The construction of an ALR is different from a PCH. PCH residents live in bedrooms that may be shared by up to four people; ALR residents will have living units with kitchen capacity. No one will be forced to share a living unit. Living units will have a door with a lock and a private bathroom. This housing-service model allows for privacy and maximum independence. It is similar to a studio apartment where the resident can make meals, if desired, and have a private bathroom. The level of care provided in an ALR is distinguishable from a PCH, offering another choice of long-term living options in the Commonwealth. A person who needs the level of care of a nursing facility is not permitted to reside in a PCH and must transfer when their needs become too great. That same person, however, will be able to live in an ALR where they’ll be provided with the services they need to age in place.

How Much Will It Cost for Nursing Home Care?

The average monthly cost of nursing home care in Pennsylvania is about $8,000. Medicaid pays the cost of nursing home care for people with limited incomes. Long-term care insurance, Medicare and private pay are ways in which to pay for care, so assess your financial situation.


2013 Allegheny County Senior Resource Guide

First Steps for Prospective Residents

• Ask your doctor for a complete medical evaluation to decide if an assisted living, personal care or nursing home placement is right at this time. • If financial assistance is needed, contact the Allegheny County Department of Human Services Area Agency on Aging at (412) 350-5460 to request an assessment for level of care. • Please consider that the process of locating a residence and filling out the necessary paperwork takes time, and many facilities have waiting lists. Whenever possible, give yourself ample time to plan in advance. • Speak to an ombudsman who has knowledge about the process. • Consider location. Is it close to family and friends?

Researching an Assisted Living, Personal Care or Nursing Home

There is no need to be hesitant about paying a visit to a facility that you are considering for a loved one. Ask to be taken on a guided tour of the home and be sure to ask lots of questions. The checklist on the next page may be helpful. It is from

Choosing an Assisted Living, Personal Care or Nursing Home This form is a tool to help assist you in organizing your thoughts and questions about each location. Remember to use one sheet for each location, so make sure to make copies to keep on hand. Feel free to ask any additional questions pertaining to your personal needs regarding each building.

Address of home: ____________________________________________________________________________________________ Phone number: ___________________________________________Contact:___________________________________________ Date of visit: ________________________________________________________________________________________________ Cost: _______________________________________________________________________________________________________ Comments: _________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________

Basic Information

Yes No


4 Comfort — Is the home clean, well lit, odor free and at a comfortable temperature? 4 Safety — Does the facility have an emergency plan for patients in case of fire, flood or other disasters? 4 Safety — Is it a safe environment with fire extinguishers, open pathways and smoke detectors? 4 Rooms — Are personal items displayed for each resident? Are call buttons within easy reach? How many residents are in a room? 4 Bathrooms — Are bathrooms clean and equipped with handrails and a call button that is easy to reach? 4 Dining — Observe mealtimes. If meals for the month are not posted, request a copy. Does the food look and smell appetizing? Does the staff spend time feeding residents and not rushing them through their meals? 4 Social activities — Is an activities calendar posted? If not, request a copy. Are there a variety of activities to meet the needs of your loved one? 4 Staff — Is there enough staff to meet the residents’ needs? Are they visible and willing to talk with you? Does the staff get residents up and dressed each day? Is there a social worker and dietician on staff? 4 Residents and family members — Ask residents and their family members what they like most and least about the facility. Do residents appear to be content? 4 Consult an ombudsman — They advocate for residents of nursing and personal care homes, or consumers of any long-term care service. 4 Documents — Request the state facility inspection report.

2013 Allegheny County Senior Resource Guide


Assisted Living, Personal Care and Nursing Homes

Name of home:_____________________________________________________________________________________________


2013 Allegheny County Senior Resource Guide

(412) 362-6300 (412) 665-6706 (412) 622-9100 (412) 621-4200 (412) 826-6500 (412) 321-4139 (412) 420-4000 (412) 421-5757

The Angelus Convalescent Center, 200 Amber St., East Liberty, 15206

Southwestern Veterans Center, 7060 Highland Dr., Highland Park, 15206

Canterbury Place, 310 Fisk St., Lawrenceville, 15201

Schenley Gardens, 3890 Bigelow Blvd., Oakland, 15213

Woodside Place, 1215 Hulton Rd., Oakmont, 15139

Reformed Presbyterian Home, 2344 Perrysville Ave., Pittsburgh, 15214

Assisted Living at Weinberg Village, 300 JHF Dr., Squirrel Hill, 15217

Weinberg Terrace, 5757 Bartlett St., Squirrel Hill, 15217 (412) 351-4699 (412) 469-9669 (412) 466-6787 (412) 751-0430 (412) 244-9901 (412) 678-4628 (412) 672-4771 (412) 896-1806 (412) 678-1434 (412) 672-0662 (412) 672-5212 (412) 664-1969 (412) 664-1000 (412) 380-1300 (412) 856-1588 (412) 380-2589 (412) 373-3030

Alice Davis Personal Care Home, 209 Sixth St., Braddock, 15104

Autumn Commons, 1050 W. Grant Ave., Duquesne, 15110

Sycamore Estate, 717 Duquesne Blvd., Duquesne, 15110

Mt. Vernon of Elizabeth, 145 Broadlawn Dr., Elizabeth, 15037

Juniper Village at Forest Hills, 107 Fall Run Rd., Forest Hills, 15221

Winters Haven Inc., 810 Monongahela Ave., Glassport, 15045

K and R Caring Hands PCH, 2105 Grandview Ave., McKeesport, 15132

Lighthouse Personal Care, 1007 Park St., McKeesport, 15132

Lindsley’s Personal Care, 621 Petty St., McKeesport, 15132

McKees Pointe Lodge, 120 Sixth St., McKeesport, 15132

Quiet Ridge Manor, 1318 Arch St., McKeesport, 15132

Senior Care Plaza, 624 Lysle Blvd., McKeesport, 15132

The Palms at O’Neil, One Glenshire Lane, McKeesport, PA 15132

Arden Courts, 120 Wyngate Dr., Monroeville, 15146

Autumn Ridge Assisted Living, 2560 Stroschein Rd., Monroeville, PA 15146

Harbour of Monroeville, 2589 Mosside Blvd., Monroeville, PA 15146

Independence Court of Monroeville, 279 Center Rd., Monroeville, 15146


(412) 665-3232

Phone Number

Forbes Road Nursing and Rehabilitation Center 6655 Frankstown Ave. East Liberty, 15206



Personal Care Homes

$89-177 daily




$59-86 daily





















$1,303 and up



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(412) 798-3400 (412) 241-7080 (412) 731-3631 (412) 723-3662 (412) 798-1855 (412) 823-1800 (412) 826-4800 (412) 823-1654

Sterling House of Penn Hills, 7151 Saltsburg Rd., Penn Hills, 15235

Grainger House, 10960 Frankstown Rd., Penn Hills, 15235

Huggins Personal Care Home, 1344 Laketon Rd., Pittsburgh, 15221

Village at Pennwood, 909 West St., Pittsburgh, 15221

Concordia at Ridgewood Place, 1460 Renton Rd., Plum Boro, 15239

Hamilton Hills, 123 Hamilton Ave., Turtle Creek, 15145

Longwood at Oakmont, 500 Rt. 909, Verona, 15147

Evening Star Personal Care Home, 200 Caldwell Ave., Wilmerding, 15148

$1,200-1,803 $3,500-4,200

(412) 367-4722 (412) 492-9789 (412) 487-6925 (412) 761-4673 (412) 415-3642 (412) 761-1999 (412) 761-3425 (724) 224-1822 (412) 307-1100 (412) 766-3629 (412) 766-7066 (724) 274-3770 (412) 767-5808 (724) 226-2331 (724) 443-9066 (724) 625-1530 (724) 625-4000

Grace Manor at North Park, 9565 Babcock Blvd., Allison Park, 15101

Orion Personal Care Residence, 2191 Ferguson Rd., Allison Park, 15101

Elmcroft of Allison Park, 2224 Walters Rd., Allison Park, 15101

New Hope Gracious Senior Living, 300 Union Ave., Avalon, 15202

Favers Residential Care Home II, 574 Teece Ave., Bellevue, 15202

Marian Hall Personal Care Home, 934 Forest Ave., Bellevue, 15202

Senior Support Services II, 125 N. Balph Ave., Bellevue, 15202

Applewood Personal Care Home, 903 Morgan St., Brackenridge, 15014

Little Sisters of the Poor, 1028 Benton Ave., Brighton Heights, 15212

Senior Support Services I, 1712 Termon Ave., Brighton Heights, 15212

Shady Rest Hotel, 4026 Ohio River Blvd., Brighton Heights, 15212

Amber Woods At Harmarvillage, 715 Freeport Rd., Cheswick, 15024

Concordia of Fox Chapel, 931 Rt. 910, Cheswick, 15024

East Deer Personal Care Home, 967 Freeport Rd., Creighton, 15030

Carole Timpani Personal Care Home, 5400 Turner Rd., Gibsonia, 15044

Fosnight Personal Care Home, 6005 Valencia Rd., Gibsonia, 15044

The Arbors at St. Barnabas, 5827 Meridian Rd., Gibsonia, 15044



$1,300 and up






Low income







(724) 444-0600












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Concordia at Rebecca Residence, 3746 Cedar Ridge Rd., Allison Park, 15101


(412) 373-3900

Phone Number

The Cedars of Monroeville, 4363 Northern Pike, Monroeville, 15146


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(412) 231-0350 (412) 364-6411 (412) 369-7887 (412) 361-1132 (412) 931-6996 (412) 784-8344 (724) 226-3602 (724) 994-9251 (724) 935-1266

Henderson House, 528-30 Pressley St., Northside, 15212

The Haven at North Hills, One Windsor Way, Ross Twp., 15237

Arden Courts of North Hills, 1125 Perry Hwy., Ross Twp., 15237

Favers Residential Care Home I, One Cold Spring Dr., Ross Twp., 15237

Holy Family Manor Personal Care, 301 Bellevue Rd., Ross Twp., 15229

St. Mary’s Courtyard, 211 Garnier St., Sharpsburg, 15215

Allegheny Valley Residence, 416 E. Seventh Ave., Tarentum, 15084

El-Shaddai Estates, 814 Western St., Tarentum, 15084

Concordia of Wexford, 125 Brown Rd., Wexford, 15090

$2,250-4,495 $2,800-6,000

(412) 881-8194 (412) 650-3100 (412) 833-3500 (412) 882-8400 (412) 221-0202 (412) 257-4566 (412) 257-1137 (412) 344-9915 (412) 563-4444 (412) 440-4349 (412) 571-1300 (412) 384-0300 (412) 571-5660 (412) 571-5370

Oakleaf Personal Care Home, 3800 Oakleaf Rd., Baldwin, 15227

Paramount Senior Living at South Hills, 100 Knoedler Rd., Baldwin, 15236

Paramount Senior Living at Bethel Park, 5785 Baptist Rd., Bethel Park, 15102

Brentwood Care Center, 4220 Clairton Blvd., Brentwood, 15227

Broadmore Senior Living, 3275 Washington Pike, Bridgeville, 15017

Country Meadows, 3570 Washington Pike, Bridgeville, 15017

Washington Commons, 528 Dewey Ave., Bridgeville, 15017

Fair Oaks, 2200 W. Liberty Ave., Brookline, 15226

Gracious Living, 3768 Willow Ave., Castle Shannon, 15234

Marian Manor Corporation, 2695 Winchester Dr., Greentree, 15220

Harbour Assisted Living of South Hills, 1320 Greentree Rd., Greentree, 15220

Arden Courts of Jefferson Hills, 380 Wray Large Rd., Jefferson Hills, 15025

Asbury Place, 760 Bower Hill Rd., Mt. Lebanon, 15243

Asbury Villas, 730 Bower Hill Rd., Mt. Lebanon, 15243


$176-205 daily










$80-120 daily

(412) 884-1200










Atria South Hills, 5300 Clairton Blvd., Baldwin, 15236



(412) 366-1039

Vincentian Personal Care, 111 Perrymont Rd., McCandless, 15237


(412) 441-1241

Sunrise of McCandless, 900 Lincoln Club Dr., McCandless, 15237



(412) 767-9403

Phone Number




Hartwood Personal Care Home, 3666 Saxonburg Blvd., Indiana Twp., 15238


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(412) 343-2200 (412) 885-5202 (412) 881-8300 (412) 469-6955 (412) 489-3560 (412) 655-3535 (412) 833-2500 (412) 831-2200

The Devonshire of Mt. Lebanon, 1050 McNeilly Rd., Mt. Lebanon, 15226

Norbert Personal Care Home, 2413 Norbert Dr., Overbrook, 15234

Overlook Green Senior Living, 5250 Meadowgreen Dr., Pittsburgh, 15236

Southwestern Assisted Care, 502 Lewis Run Rd., Pleasant Hills, 15122

Providence Point, 200 Adams Ave., Scott Township, 15243

Mt. Vernon of South Park, 1400 Riggs Rd., South Park, 15129

The Grand Residence, 45 McMurray Rd., Upper St. Clair, 15241

Sunrise of Upper St. Clair, 500 Village Dr., Upper St. Clair, 15241


(412) 331-6222 (724) 457-7398 (724) 693-8336 (412) 741-1400 (724) 935-1075

Xavier Personal Care Home, 3 St. John St., McKees Rocks, 15136

Green Valley Personal Care Facility, 590 Boggs School Rd., Moon Twp., 15108

Molinaro Manor, 100 Rose Court, Oakdale, 15071

Masonic Village at Sewickley, 1000 Masonic Dr., Sewickley, 15143

Concordia of Franklin Park, 1600 Georgetowne Dr., Sewickley, 15143

(412) 622-9100 (412) 635-0798 (412) 798-6000

Canterbury Place, 310 Fisk St., Lawrenceville, 15201

Cumberland Crossing Manor, 9350 Babcock Blvd., McCandless, 15237

Senaca Manor, 5340 Saltsburg Rd., Verona, 15147

Assisted Living Homes


(412) 331-6139








(412) 250-2020

The Residence at Willow Lane, 30 Heckel Rd., McKees Rocks, 15136






$156-319 daily

$89-108 daily




Chartiers Manor, 814 Chartiers Ave., McKees Rocks, 15136


(412) 461-7210

(412) 341-1030

Spring Lane, 700 Bower Hill Rd., Mt. Lebanon, 15243

Locust Grove Senior Community, 4043 Irene St., West Mifflin, 15122

(412) 341-1030

Asbury Heights, 700 Bower Hill Rd., Mt. Lebanon, 15243 $3,000-5,370

$3,814 $3,900-5,580

(412) 278-1200

Concordia of the South Hills, 1300 Bower Hill Rd., Mt. Lebanon, 15243

$123-156 daily



(412) 572-8247

Phone Number



Baptist Homes, 489 Castle Shannon Blvd., Mt. Lebanon, 15234


Personal Care Homes C






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Personal Care/Assisted Living Homes

2013 Allegheny County Senior Resource Guide



Give your family our best. Your hometown Five Star communities are proud to be part of one of the country’s most trusted senior living families, with over 250 distinctive communities. Count on our time-honored tradition when you’re looking for personal care, memory care, or rehabilitation for someone you love:

Five Star dining • 24-hour care team with decades of dedication • Personal care assistance with daily routines •

A wealth of programs for a full social calendar • Convenient monthly rentals, with no buy-in


5250 Meadowgreen Drive



MOUNT VERNON OF SOUTH PARK 1400 Riggs Road • South Park



MOUNT VERNON OF ELIZABETH 145 Broadlawn Drive • Elizabeth

412-751-0430 Pet Friendly

©2013 Five Star Quality Care, Inc.

P E R S O N A L C A R E • O N - S I T E R E H A B I L I TAT I O N • M E M O RY C A R E

A Ministry of Caring Our commitment to seniors is based on a ministry of caring. Each resident is a revered member of our family.

of Monroeville Senior Living

There is no place like our Home ♥Independent Living ♥Personal Care ♥Comprehensive Rehabilitation Services ♥Skilled Nursing Call for a Tour! Rebecca King OPP100701 412-321-4139Job#: Size: Avenue7.2”w X 4.75”t 2344 Perrysville Publication: Pittsburgh, PA 15214


De: Ae: Date:

Life is a JOURNEY

CEDARS offers residential and health services for every stage along the way. CEDARS Personal Care offers residents the freedom and social opportunity of apartment living accompanied by a variety of supportive services. CEDARS Skilled Nursing provides support for those recovering from surgery or illness. Call 412.373.3900 or visit to learn more. Colors


eaj CEDARS affiliate services include: sd Personal Care •MSkilled C Y KNursing 01.07.2012 Home Health • Hospice • Private Duty

Client: Five Star Rnd~Ver: r01•vA NA NA NA NA 2013 Allegheny County Senior Resource Guide 1017 TURNPIKE STREET, CANTON, MA 02021 • (P) 781.828.9290 • (F) 781.828.9419 • WWW.TRIADADVERTISING.COM

Continuing Care Retirement Communities East

The Cedars of Monroeville 4363 Northern Pike Monroeville, PA 15146 (412) 373-3900 Seneca Hills Village 5350 Saltsburg Rd. Verona, PA 15147 (412) 793-1700 The Willows of Presbyterian Seniorcare 1215 Hulton Rd. Oakmont, PA 15139 (412) 828-5600 Harry & Jeanette Weinberg Terrace 5757 Bartlett St. Squirrel Hill, PA 15217 (412) 521-2475

Upper Rooms Vista 2334 Perrysville Ave. Pittsburgh, PA 15214 (412) 321-4139

Asbury Heights 700 Bower Hill Rd. Mt. Lebanon, PA 15243 (412) 341-1030

Village at Pennwood 909 West St. Wilkinsburg, PA 15221 (412) 723-3662

Masonic Village at Sewickley 1000 Masonic Dr. Sewickley, PA 15143 (412) 741-1400

Concordia of the South Hills 1300 Bower Hill Rd. Mt. Lebanon, PA 15243 (412) 278-1300



Concordia at Rebecca Residence 3746 Cedar Ridge Rd. Allison Park, PA 15101 (724) 444-0600 The Village at St Barnabas 5850 Meridian Rd. Gibsonia, PA 15044 (724) 443-0700 Vincentian Home 111 Perrymont Rd. McCandless, PA 15237 (412) 366-5600

Country Meadows of South Hills 3590 Washington Pike Bridgeville, PA 15017 (412) 257-4581 Baptist Manor 489 Castle Shannon Blvd. Castle Shannon, PA 15234 (412) 572-8259

Arrowood at Southwestern 512 Lewis Run Rd. Pleasant Hills, PA 15122 (412) 469-3330 Friendship Village of South Hills 1290 Boyce Rd. Upper St. Clair, PA 15241 (724) 941-3100

Providence Point 500 Providence Point Blvd. Scott Township, PA 15243 (412) 489-3560

ensure your loved one has the of care

highest quality

Whether you need to make a decision quickly or want to plan ahead, your best choices in life start with Baptist Homes Society. We offer a full range of senior living and healthcare options at our two locations. Find the services you want and the peace of mind you need. Call today. • Independent Living • Personal Care • Memory Support

• Skilled Nursing • Short-term Rehabilitation

Baptist Homes

• Hospice Care • Wellness Programming • Respite Care

Providence Point

489 Castle Shannon Blvd., Mt. Lebanon 500 Providence Point Blvd., Scott Twp. 412-563-6550 412-489-3500 Baptist Homes Society is a faith-based not-for-profit organization established in 1910 and committed to providing the highest quality of senior living and care to seniors of all faiths.

2013 Allegheny County Senior Resource Guide


Continuing Care Retirement Communities

The Residence at Forbes Road 6655 Frankstown Ave. East Liberty, PA 15206 (412) 665-3232

Longwood at Oakmont 500 Rte. 909 Verona, PA 15147 (412) 826-5700

Nursing Homes


nursing home (sometimes called a skilled nursing facility, or SNF) is a residence that provides the following services to people of all ages who need this level of living assistance: • 24-hour supervision

Nursing Homes

• medi­cal care • room and board • meals Stays can be short-term for those recov­ering from illness or surgery, or long-term for individuals who can no longer live independently. In either case, a licensed staff provides comprehensive nursing care, including medication administration, dietary requirements and all treatment regimens. Additionally, all residents are under the care of an on-call physician. Most nursing homes also offer a creative variety of social activities tailored to their residents. Check the status of a nursing home’s license or current listing by contacting the Pennsylvania Department of Health at www. or (877) PA-HEALTH (724-3258).

Medicaid pays the cost of nursing home care for people with limited incomes. Long-term care insurance, Medicare and private pay are ways in which to pay for care, and individuals should assess their financial situation before deciding on nursing home care. Please consider that the process of locating a residence and filling out the necessary paperwork takes time, and many facilities have waiting lists. Whenever possible, give yourself ample time to plan in advance. All nursing homes are state licensed and regulated, and the federal government regulates nursing homes that receive federal funds. A listing of nursing homes in Allegheny County can be found on the following pages.

Enjoyable Senior Living Options and Exceptional Healthcare... For more than 20 years, the professionals at Southwestern have been helping families determine the best senior living option for their loved ones. We offer worry-free and affordable living in lovely surroundings coupled with the supportive services seniors need to live their lives with quality and dignity.

Three Levels of Care at One Location! • Independent/Retirement Living • Assisted Care • Nursing/Short-Term Rehabilitation

Lewis Run Road in Pleasant Hills, near Century III (412) 469-6955


2013 Allegheny County Senior Resource Guide

2013 Allegheny County Senior Resource Guide



(412) 422-5263 (412) 622-9000 (412) 692-4262 (412) 321-4139 (412) 665-2400 (412) 362-3500 (412) 323-0420 (412) 420-4000 (412) 422-5100 (412) 421-8443 (412) 361-2833

Kane Regional Center, 955 Rivermont Dr., Glen Hazel, 15207

UPMC Canterbury Place, 310 Fisk St., Lawrenceville, 15201

UPMC Transitional Care Unit, 200 Lothrop St., Oakland, 15213

Reformed Presbyterian Home, 2344 Perrysville Ave., Pittsburgh, 15214

Manorcare Health Services, 550 S. Negley Ave., Shadyside, 15232

Shadyside Nursing and Rehab. Center, 5609 Fifth Ave., Shadyside, 15232

Sky Vue Terrace, 2170 Rhine St., Spring Hill, 15212

Charles M. Morris Nursing and Rehabilitation Center, Jewish Association on Aging, 200 JHF Dr., Squirrel Hill, 15217

UPMC Heritage Place, 5701 Phillips Ave., Squirrel Hill, 15217

The Commons at Squirrel Hill, 2025 Wightman St., Squirrel Hill, 15217

Vincentian De Marillac, 5300 Stanton Ave., Stanton Heights, 15206



Call $221-241

(412) 664-8860 (412) 664-2601 (412) 856-7570 (412) 856-7071 (412) 373-3900 (412) 856-4770 (412) 462-8002 (412) 828-7300 (412) 828-5600

Riverside Care Center, 100 Eighth Ave., McKeesport, 15132

UPMC McKeesport Long Term Care, 1500 Fifth Ave., 15132

Golden Living Center, 4142 Monroeville Blvd., Monroeville, 15146

HCR ManorCare Monroeville, 885 MacBeth Dr., Monroeville, 15146

The Cedars of Monroeville, 4363 Northern Pike, Monroeville, 15146

Woodhaven Care Center, 2400 McGinley Rd., Monroeville, 15146

Eldercrest Nursing Center, 2600 West Run Rd., Munhall, 15120

Golden Living Center, 26 Ann St., Oakmont, 15139

Presbyterian SeniorCare - The Willows, 1215 Hulton Rd., Oakmont, 15139








(412) 422-6023
























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Kane Regional Center, 100 Ninth St., McKeesport, 15132



(412) 665-6706

Southwestern Veterans Center, 7060 Highland Dr., East Liberty, 15206


(412) 362-6622

Highland Park Care Center, 745 N. Highland Ave., East Liberty, 15206


Estimated Daily Cost

(412) 665-3232

Phone Number

Forbes Road Nursing and Rehabiliation Center 6655 Frankstown Ave., East Liberty, 15206



Nursing Homes

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2013 Allegheny County Senior Resource Guide

(877) 558-4692 (412) 798-8000 (412) 723-3662

Longwood at Oakmont, 500 Rt. 909, Verona, 15147

UPMC Senaca Place, 5360 Saltsburg Rd., Verona, 15147

Village at Pennwood, 909 West St., Wilkinsburg, 15221

(412) 366-8540 (724) 224-9200 (412) 307-1100 (724) 274-3773 (412) 767-4998 (724) 443-0700 (412) 366-5600 (412) 422-6930 (412) 369-9955 (724) 935-3781 (412) 366-7900

Vincentian Regency, 9399 Babcock Blvd., Allison Park, 15101

Highland Center, 1050 Broadview Blvd., Brackenridge, 15014

Little Sisters of the Poor, 1028 Benton Ave., Brighton Heights, 15212

Harmarvillage Care Center, 715 Freeport Rd., Cheswick, 15024

Consulate Healthcare of Cheswick, 3876 Saxonburg Blvd., Cheswick, 15024

St. Barnabas, 5827 Meridian Rd., Gibsonia, 15044

Vincentian Home, 111 Perrymont Rd., McCandless, 15237

Kane Regional Center, 110 McIntyre Rd., Ross Township, 15237

HCR ManorCare North Hills, 1105 Perry Hwy., Ross Township, 15237

North Hills Health and Rehab Center, 194 Swinderman Rd., Wexford, 15090

Wexford House, 9850 Old Perry Hwy., Wexford, 15090

Call $276-352 $300

(412) 831-6050 (412) 854-5500 (412) 257-2474 (412) 344-7744 (412) 440-4349 (412) 653-1128 (412) 466-1125 (412) 341-1030

HCR ManorCare Bethel Park 60 Highland Rd., Bethel Park, 15102

Meadowcrest Nursing Center, 1200 Braun Rd., Bethel Park, 15102

Country Meadows, 3590 Washington Pike, Bridgeville, 15017

HCR ManorCare Greentree, 1848 Greentree Rd., Greentree, 15220

Marian Manor Corporation, 2695 Winchester Dr., Greentree, 15220

Jefferson Hills Manor, 448 Old Clairton Rd., Jefferson Hills, 15025

Lawson Nursing Home, 540 Coal Valley Rd., Jefferson Hills, 15025

Asbury Heights, 700 Bower Hill Rd., Mt. Lebanon, 15243







(412) 885-8400
















$225 $244-337



























Estimated Daily Cost

Baldwin Health Center, 1717 Skyline Dr., Baldwin, 15227


(724) 444-0600

Concordia at Rebecca Residence, 3746 Cedar Ridge Rd., Allison Park, 15101


(412) 825-9000

Phone Number

LGAR Health and Rehabilitation Center, 800 Elsie St., Turtle Creek, 15145


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$210-225 $278-298

(412) 466-0600 (412) 422-5263 (412) 489-3550 (724) 941-3100 (412) 884-3500 (412) 269-1101 (412) 331-6060 (412) 741-1400

Southwestern Nursing Center, 500 Lewis Run Rd., Pleasant Hills, 15122

Kane Regional Center, 300 Kane Blvd., Scott Township, 15243

Providence Point, 500 Providence Point Blvd., Scott Township, 15243

Friendship Village of South Hills, 1290 Boyce Rd., Upper St. Clair, 15241

HCR ManorCare Whitehall Borough, 505 Weyman Rd., Whitehall, 15236

West Hills Health and Rehab, 951 Brodhead Rd., Coraopolis, 15108

Caring Heights Community Care and Rehab, 234 Coraopolis Rd., Coraopolis, 15108

Masonic Village at Sewickley, 1000 Masonic Dr., Sewickley, 15143













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(412) 257-4444

Golden Living Center Mt. Lebanon, 350 Old Gilkeson Rd., Mt. Lebanon, 15228


(412) 278-1300

Concordia of the South Hills, 1300 Bower Hill Rd., Mt. Lebanon, 15243


Estimated Daily Cost

(412) 563-6500

Phone Number

Baptist Homes, 489 Castle Shannon Blvd., Mt. Lebanon, 15234


Nursing Homes

Nursing Homes

2013 Allegheny County Senior Resource Guide


Cultural Arts Better Than Ever Independents

Pittsburgh Banjo Club

(412) 364-4739

(412) 367-3093

Cultural Arts

This 50-and-older musical theater troupe performs at local senior center, nursing homes and banquets. They sing and dance, and perform skits and comedy routines. New members are always welcome and no experience is necessary. Rehearsals are held in Coraopolis.

This club encourages the preservation of the banjo and its golden age of music. Musicians in this club play banjos, trumpets, tubas and bass. They are available to perform at any event that needs the happy sound of banjos. View their public performance schedule online.

Calliope: Pittsburgh’s Folk Music Society 6300 Fifth Ave. Third Floor Pittsburgh PA 15232 (412) 361-1915

Calliope is both an educational and presenting organization that promotes traditional and contemporary folk music and related arts. Calliope School, located at Chatham University, offers classes in heritage-based music, song and dance. Calliope Concerts and outreach music programs are held throughout the year. To order tickets, call ProArts at (412) 394-3353 or order online at www. Calliope is always looking for volunteers to help out in the office and at its annual concerts.

CharVal Singers (724) 941-3876

This choral group is open to the public and is always looking for new members. They perform for groups and host two concerts each year. No experience is necessary and rehearsals take place in Bridgeville.

Community Band South (CBS)

Sweet Adelines Women’s Chorus

Father Ryan Arts Center (FRAC) Focus on Renewal 420 Chartiers Ave. McKees Rocks, PA 15136 (412) 771-3052

FRAC provides artistic education, enrichment and entertainment for all ages. Programming includes dance, visual arts, literary arts, theater, singing and storytelling, painting and pottery, health and wellness, and music and cultural arts. Classes can be designed around special interests for seniors.

Greater Harmony Chorus (412) 613-9800

This a cappella women’s chorus teaches vocal harmony and performs a mix of standards, show tunes and popular favorites at events throughout the Pittsburgh area. The chorus invites women of all ages to join.

Upper St. Clair High School (412) 833-6110

North Suburban Symphonic Band

CBS encourages all post-high school amateur musicians to dust off their brass, woodwind and percussion instruments and attend the band’s rehearsals. They perform about 12 concerts a year at locations throughout the South Hills, including senior centers and churches.

This community band brings quality symphonic band music to the North Hills and surrounding communities through public concerts at the Greater Pittsburgh Masonic Center, 3579 Masonic Way, Ross Township. The band welcomes musicians at any age and level of ability to join.


2013 Allegheny County Senior Resource Guide

Sweet Adelines International is a nonprofit group that promotes the art form of barbershop style a cappella singing. Members participate in regional competitions.

Three Rivers Chorus

Bethel United Presbyterian Church 418 Beatty Rd. Monroeville, PA 15146 (412) 373-0094 The chapter meets at the above location. Quartets and Chorus are available for any occasion. Performances are a mixed repertoire of ballads, stories and novelty numbers. For Quartet engagements contact Bill Amos at (412) 3733432. For Chorus engagements contact Jay Garber at (412) 373-0094.

Tuesday Musical Club

Stephen Foster Memorial Theatre University of Pittsburgh, Oakland (412) 682-0439 Provides activities and education in classical music for musicians and the community. They give more than 100 performances a year, mostly at lunchtime at St. Andrews Episcopal Church, 5801 Hampton St., Highland Park. All performances are free and open to the public. TMC also participates in various community outreach programs, including concerts at area nursing homes.


Libraries Carnegie Library of Pittsburgh 4400 Forbes Ave. Pittsburgh, PA 15213 (412) 622-3114

Coraopolis VFW (412) 771-5247 Walkos Dance Studio Monroeville (412) 372-8422 White Oak American Legion White Oak (412) 672-7994

Peanut Squares Green Tree Sally (412) 563-3428 Square One Brackenridge Clyde (724) 274-4962 TeaCup Squares Pittsburgh Janet (724) 353-1407


Salsa Dancing

Edgewood Club (412) 242-1005

SalsaWeb Pittsburgh (412) 881-9237

Jitterbug Club (412) 551-0830

Find more information on salsa bands, clubs, instructors, social dances and events on this website.

Steel City Boogie Club (724) 728-7222

Square Dancing

Other Dancing

Franklin Squares Monroeville Brad and Lenore Deibert (412) 309-8270

Coal Country

Happy-Go-Lucky Squares Dravosburg Martha (412) 384-9669 North Hills Squares Glenshaw Margie and Larry (412) 487-3767

Carnegie Library’s extensive resources include a collection of more than five million items. The library system offers an array of specifically designed and organized events for all ages, including weekly book talks, film viewing, foreign language clubs, music series, lectures and family programming.

What You Can Do with Your Library Card • Borrow books, DVDs, CDs and other library materials from any Carnegie Library of Pittsburgh location and any member library of the Allegheny County Library Association. • Return library materials to any Carnegie Library or Allegheny County public library location. • Search online databases from your home, office or school. • Download e-books, e-audio, and e-video from your home, office or school. • Listen to music via streaming audio from your home, office or school. • Check your library account online from your home, office or school. • Request library materials and have them delivered to a library near you. • Access the Internet at any library location. • Renew library materials on the phone or online. • Access unique collections including rare and historic books and photographs.

2013 Allegheny County Senior Resource Guide



Ballroom Dancing

Established as a public trust in 1895, Carnegie Library of Pittsburgh serves residents of Allegheny County with a distinguished history of leadership among the country’s great public libraries. A Carnegie Library card is your ticket to free books, DVDs, CDs and other materials from any of the library’s neighborhood locations—including the Main Library in Oakland and the Library for the Blind and Physically Handicapped. 

Education Opportunities Adult Computer Technology and Training Program (ACTT)

Education Opportunites

Lutheran Service Society of Western Pennsylvania 440 Lincoln Ave. Bellevue, PA 15202 (412) 734-9330

The ACTT program offers low-cost computer classes specially designed for adults ages 50 and older.

Carnegie Mellon University

Osher Lifelong Learning Institute Hunt Library 4909 Frew St. Pittsburgh, PA 15213 (412) 268-7489 The Osher Lifelong Learning Institute is a multi-faceted educational program supported and chartered by Carnegie Mellon. It is a gathering of people eager to extend their education by learning in a non-threatening atmosphere. The program includes three semesters of non-credit classes and once-permonth evening lectures (except in the summer), as well as one day and multi-day trips. Size of membership is limited and new applicants are placed on a waiting list.

Community College of Allegheny County Allegheny Campus (412) 237-2511 Boyce Campus (724) 325-6614 North Campus (412) 369-3600 South Campus (412) 469-4301

CCAC is one of the region’s largest and most accessible providers of education with four campuses and six neighborhood centers. Adults ages 65 and older can take up to two free credit courses per semester at any CCAC location. Additional costs include textbooks and other minor fees (depending on the course).

Duquesne University 600 Forbes Ave. Pittsburgh, PA 15282 (412) 396-6000

Duquesne University is a private, renowned educational institution located on a 48-acre bluff in the city of Pittsburgh. The university offers a 50-percent discount on its basic tuition rates to adults ages 60 and older who are eligible. The curriculum offers 10 schools of study–from law and nursing to music and leadership.


2013 Allegheny County Senior Resource Guide

La Roche College

9000 Babcock Blvd. Pittsburgh, PA 15237 (412) 536-1079 La Roche offers the Lifetime of Learning program to nontraditional age students. These are college courses at a reduced rate that do not carry credits, which means that students are not required to take an examination. One course per semester per student; the cost is $100 per course.


(412) 232-2021 OASIS offers computer training for older adults in locations around the City of Pittsburgh. Membership is free and open to anyone age 50 and older.

University of Pittsburgh

Osher Lifelong Learning Institute Cathedral of Learning, Fourth Floor Pittsburgh, PA 15260 (412) 624-7308 Osher Lifelong Learning Institute (OLLI) offers a rich array of programs and events for adults ages 50 and older without the stress of tests and grades. OLLI members can choose from dozens of short courses in the arts, humanities and sciences, and they may sit in on regular undergraduate courses. OLLI also offers special events and trips, a university computer account and access to many university services. Full and associate memberships are available for reasonable prices.

Employment Senior Training and Employment Program

Allegheny County Department of Human Services Office of Community Services One Smithfield St., Second Floor Pittsburgh, PA 15222 (412) 350-7119

AARP Senior Community Service Employment Program (SCSEP) Pittsburgh Office 2020 Ardmore Blvd. Forest Hills, PA 15221 (412) 271-1580

SCSEP is a work-training program for low-income job seekers ages 55 and older. It offers the job training and support needed to make the transition to a permanent full- or parttime job. Training typically takes place at community agencies where older adults can develop skills and confidence. Other assistance includes resume updating, computer training, job leads and tips on preparing for job interviews. All participants must meet age, income and residency requirements and be unemployed. Nonprofits and public organizations are encouraged to become host agencies for this program. Wages (up to 18 hours per week at minimum wage) are covered by SCSEP.


Career Development Center 5743 Barlett St. Pittsburgh, PA 15217 (412) 422-5627 The Career Development Center has targeted programs for mature job seekers. The AARP Foundation WorkSearch assessment tool is utilized to help mature job seekers assess skills, interests and skill gaps; identify opportunities to close those gaps; and identify possible career options. Individual job search assistance, numerous career and skill-building workshops and networking opportunities help mature job seekers find gainful employment.

Regional Enterprise Tower 425 Sixth Ave., 22nd Floor Pittsburgh, PA 15219 (412) 552-7100 TDD/TTY (412) 552-7044 This one-stop shop efficiently connects employers and job seekers. With sites in downtown Pittsburgh, Forest Hills, Robinson Township and South Side, their trained staff offers consultation services, a variety of materials and access to a comprehensive online database of employment information.

Goodwill Southwestern Pennsylvania (412) 481-9005 TTY (412) 325-2854

Offers a variety of programs and services that provide employment-related education, training, counseling and job opportunities for people with disabilities, economic disadvantages and other barriers to employment.

Office of Vocational Rehabilitation Pittsburgh District Office 531 Penn Ave. Pittsburgh, PA 15222 (412) 392-4950 TTY (877) 255-5082

Part of the Pennsylvania Office of Vocational Rehabilitation (OVR), their purpose is to expand and strengthen employment outcomes, independence and specialized services for Pennsylvanians with disabilities. An Individualized Plan for Employment (IPE) is developed, outlining a vocational objective, services, providers and responsibilities. To learn more, visit

Urban League of Greater Pittsburgh Mature Workers Program 610 Wood St. Pittsburgh, PA 15222 (412) 325-3927 or (412) 325-3926

The Mature Workers Program prepares seniors to enter or re-enter today’s job market by offering paid on-the-job training, job fairs, resume assistance, referrals and placement and much more. The Urban League of Greater Pittsburgh focuses on serving African-American constituents and other minorities, but no one is ever turned away.

2013 Allegheny County Senior Resource Guide



The Senior Training and Employment Program (STEP) provides work experience, as well as training opportunities and job readiness assistance to Allegheny County residents ages 55 and older who meet income guidelines. Individuals enrolled in the program receive 20 hours/week of training and work experience in nonprofit or government agencies and are paid minimum wage. In addition to work experience and training, enrollees also receive assistance in securing full- and part-time employment in the private sector. Participants must be unemployed and are required to search for unsubsidized employement.

CareerLink Pittsburgh

Entertainment Museums Andy Warhol Museum (412) 237-8300


August Wilson Center for African American Culture (412) 258-2700 Beechwood Farms Nature Reserve and Audobon Society of Western Pennsylvania (412) 963-6100 Carnegie Museums of Art and Natural History (412) 622-3131 Fallingwater (724) 329-8501 Frick Art and Historical Center (412) 371-0600 Hartwood Mansion (412) 767-9200 index.aspx

Rachel Carson Homestead (724) 274-5459

The Cabaret at Theater Square (412) 456-6666

Rodef Shalom Biblical Botanical Garden (412) 621-6566

Comtra Theatre (724) 591-8727

Senator John Heinz Pittsburgh Regional History Center (412) 454-6000 Soldiers and Sailors Memorial Hall and Museum (412) 621-4253

Music and Performance McKeesport Symphony Orchestra (412) 664-2854 Pittsburgh Ballet Theatre (412) 281-0360 Pittsburgh Opera (412) 281-0912

Jimmy Stewart Museum (724) 349-6112

Pittsburgh Symphony (412) 392-4900

Meadowcroft Museum of Rural Life (724) 587-3412

River City Brass Band (412) 434-7222

Nationality Rooms Cathedral of Learning University of Pittsburgh (412) 624-6000


Old Economy Village (724) 266-4500 Pennsylvania Trolley Museum (724) 228-9256

Actors Civic Theater Father Ryan Arts Center (412) 771-3052, ext. 321 Apple Hill Playhouse (724) 468-5050 www.applehill

Phipps Conservatory and Botanical Gardens (412) 622-6914

Benedum Center for The Performing Arts (412) 456-6666

Children’s Museum Pittsburgh (412) 322-5058

Byham Theater (412) 456-1350


2013 Allegheny County Senior Resource Guide

Harris Theater (Pittsburgh Filmmakers) (412) 681-5449 Heinz Hall (412) 392-4900 McKeesport Little Theater (412) 673-1100

www.mckeesportlittle O’Reilly Theater (412) 316-1600 facilities/oreilly/ Pittsburgh City Theatre (412) 431-2489 Pittsburgh CLO (412) 456-6666 Pittsburgh International Children’s Theater (412) 456-1390 Pittsburgh Playhouse (412) 392-8000 www.pittsburghplayhouse. com Pittsburgh Public Theater (412) 316-1600 Saltworks Theater (412) 621-6150 South Park Theatre (412) 831-8552 www.southpark Stephen Foster Memorial University of Pittsburgh (412) 624-4100 MUSEUM.HTM

Attractions Carnegie Science Center (412) 237-3400 www.carnegiescience Duquesne Incline (412) 381-1665 Gateway Clipper Fleet (412) 355-7980 Idlewild Park (724) 238-3666 Kennywood Park (412) 461-0500 National Aviary (412) 323-7235 Pittsburgh Zoo and PPG Aquarium (412) 665-3640

Sports Pittsburgh Penguins (412) 642-1300 Pittsburgh Pirates (412) 323-5000 Pittsburgh Steelers (412) 323-1200 Washington Wild Things (Minor league baseball) (724) 250-9555 (866) 456-9453 www.washingtonwild Pittsburgh Riverhounds (Professional soccer) (412) 539-1191 University of Pittsburgh Athletic Department (412) 648-8230

Exercise and Wellness Arthritis Foundation/ Exercise Program Foster Plaza Building 11 790 Holiday Dr. Pittsburgh, PA 15220 (412) 566-1645


(877) 287-8374 Curves fitness clubs are independently owned and operated by people right in your community. The 30-minute Curves workout includes warm-up, aerobic exercise, strength training, cool down and stretching. Curves also offers a personal exercise coaching system and an easy-to-follow weight management program.

Citiparks Healthy Active Living Aquatic Program (AFAP)

(412) 422-6570

Arthritis sufferers can discover the benefits of warm water exercise through recreational swim programs offered by the Arthritis Foundation. Classes are conducted by trained instructors and are held in warm water pools. Fees vary.

Healthy Active Living is committed to ensuring that adults ages 60 and older live active and healthy lives. Citiparks Community Services operates 15 community centers focused on improving the physical, intellectual, social, cultural and financial interests of older county residents. It offers everything from healthy cooking, tai chi and drumming classes to information and referral programs that can assist with practical concerns such as Pharmaceutical Assistance Contract for the Elderly (PACE), ACCESS Transportation, Older Persons Transportation (OPT), Low Income Heating Energy Assistance Program (LIHEAP), rent rebates, and more. Healthy Active Living also offers the winter and summer games competitions (see listing on page 151).

Arthritis Foundation Foster Plaza Building 11 790 Holiday Dr. Pittsburgh, PA 15220 (412) 566-1645

Better Choices, Better Health (412) 361-5003, ext. 106

Vintage, Inc., in partnership with the United Way of Allegheny County and the Allegheny County Department of Human Services Area Agency on Aging (DHS/ AAA), offers a series of free chronic disease self-management classes called “Better Choices, Better Health.” Call or visit the website for a class schedule.

Center for Aging and Population Health CDC Prevention Research Center University of Pittsburgh 130 N. Bellefield Ave., Pittsburgh, PA 15213 (412) 383-1312

CHA promotes healthy lifestyles and disease prevention for older adults in Allegheny County through education, research, public service and free Community Healthy Ambassador classes. Programs include fall prevention and “10 Keys to Healthy Aging”, which empowers adults to take ownership of their health. Visit the above website to download a copy of the 10 Keys resource guide.

Ohio Valley General Hospital 25 Heckel Rd. McKees Rocks, PA 15136 (412) 777-6195 The Ohio Valley Seniority wellness program for adults ages 50 and older offers free health screenings and educational seminars, trips, social events and discounts at local stores. One-time fee is $25.

Senior Services

Jefferson Regional Medical Center (412) 469-7099 senior/index.html This referral network links seniors to thousands of programs and services available to South Hills, Steel Valley and Mon Valley residents.

SilverSneakers Fitness Program (888) 423-4632

SilverSneakers offers a unique blend of physical activity, healthy lifestyle and socially oriented programs. The customized exercise classes are designed for older adults who want to improve their strength, flexibility, balance and endurance.

Parkinson Wellness Program

Parkinson Foundation of Western PA (412) 837-2542 Offers physical exercise plus social and cognitive stimulation tailored to the needs of people with Parkinson disease. Programs are offered in four locations around Allegheny County.

PrimeTime Health

Allegheny County Department of Human Services Area Agency on Aging 441 Smithfield St., Second Floor Pittsburgh, PA 15222 SeniorLine: (412) 350-5460 (800) 344-4319 The PrimeTime Health program focuses on health promotion and disease prevention activities for older Pennsylvanians, including fitness and exercise programs. See page 16 for a listing of service providers to call for more information.


(412) 647-8762 or (800) 533-8762 Many senior programs throughout the UPMC healthcare system are offered. Call one of the above numbers for details about programs in your community. Also, download the informative Senior’s Health Guide from their website.

Venture Outdoors

33 Terminal Way Ste. 537 East Pittsburgh, PA 15219 (412) 255-0564 This nonprofit organization is dedicated to making the outdoor recreation community a vibrant centerpiece of our region. Their website is a clearinghouse of information on outdoor activities in western Pennsylvania, including hiking, biking, climbing and paddling excursions.

2013 Allegheny County Senior Resource Guide


Exercise and Wellness

Designed for people with arthritis and guided by trained personnel, participants learn gentle exercises and activities to increase joint flexibility, range of motion, and muscle strength. Exercises can be performed while standing or sitting.


Grandparenting Assistance


Older Adults Caring for Disabled Dependents

Grandparenting Assistance

re you a grandparent raising a grandchild? The following programs will help you connect with others who can assist with the unique needs of intergenerational families.

Children’s Health Insurance Program (CHIP) (800) 986-5437

Administered by private health insurance companies, CHIP is Pennsylvania’s program to provide health insurance to all uninsured children and teens who are not eligible for or enrolled in Medical Assistance. For many families, it’s free. Families with incomes above the free CHIP limits pay low monthly premiums and co-pays for some services. See page 84 for more health insurance options.

Education Law Center (ELC) (412) 258-2120

Family Resources Warmline (412) 641-4546 Part of the KinKids program, this helpline is an alternative to support groups for those who are not able to leave the house for a meeting. Call the Warmline with your questions or concerns and speak with trained counselors.

Parent Education Network (PEN) (800) 522-5827

ELC is a nonprofit legal advocacy organization dedicated to ensuring that children in Pennsylvania have access to a quality public education. Call them if you have a question concerning a Pennsylvania student’s rights in public schools.

PEN is a statewide coalition of professionals and parents of children representing a range of disabilities and ages. Information on their website is designed for parents of children with special needs from birth to adulthood.


Special Kids Network

KinKids is also known as the GrandKIN Raising GrandKIDS program. It provides support and services to grandparents and other relatives who are raising children, as well as to the children whom they are raising. KinKids collaborates with other community agencies for the common purpose of serving families that are headed by relative caregivers. Its programming and services enable intergenerational families to remain functional and healthy. Some of its partners include the Family Resources Warmline and A Second Chance. A Second Chance 8350 Frankstown Rd. Pittsburgh, PA 15221 (412) 342-0600 This agency hosts two monthly meetings to assist grandparents in the job of caring for their grandchildren. Resources include ongoing support, resource information and guest speakers at the meetings.


Helpline: (877) 986-4550 TTY (877) 986-5432 This statewide hotline links callers to a broad range of services for children with special healthcare needs, including healthcare products, training, recreation and leisure, social services, counseling, support, advocacy and therapy.

Women, Infants and Children (WIC) 239 Fourth Ave., Sixth Floor Pittsburgh, PA 15222 (412) 350-5801

WIC serves to safeguard the health of low-income women, infants and children up to age five who are at nutritional risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to healthcare. A legal guardian of a child up to age five may receive WIC for that child.

2013 Allegheny County Senior Resource Guide

When you’re a grandparent raising grandchildren or have a child with special needs, the reality of aging beyond your capacity to care for this generation is something that is understandably in the back of your mind. What will happen to your dependents if you become unable to care for them, or if you are deceased? Reading about the organizations, below, might ease your mind.


711 Bingham St. Pittsburgh, PA 15203 (412) 995-5000 ACHIEVA provides comprehensive services for children and adults with disabilities and their families. Their services include vocational and family support, respite and in-home care, and residential and community living, among others. In addition, ACHIEVA knows that individuals with disabilities and their families face significant challenges in planning for their financial stability. For this reason, they offer the ACHIEVA Family Trust to counsel individuals on disability-based financial and estate planning.

Emmaus Community 2821 Sarah St. Pittsburgh, PA 15203 (412) 381-0277

The Emmaus Community—inspired by faith and a desire to help others—seeks to improve the quality of life for persons with developmental disabilities and autism. In living, working and breaking bread together, people with and without disabilities enjoy fellowship by sharing who they are and what they have with one another. The community includes residential homes in South Side, Brookline, Troy Hill, Dormont, Mt. Lebanon and Emmaus. Emmaus hosts various special events and meetings for parents, caregivers and others who are interested in learning more about services for people with special needs.

Senior Centers


enior centers are places for older adults to make new friends or gather with old friends, share a meal and get involved in a variety of activities. The following are just some of the exciting opportunities that await older adults.

PrimeTime Health Program

Supports and encourages older adults in making informed decisions about consumer health issues. Fitness and exercise programs are a fun and invigorating component to the program.

• Life enrichment classes • Exercise programs • Trips to interesting places Senior Centers

• Transportation to and from the center • Financial and benefit counseling Senior center activities are geared to the social, intellectual, cultural, economic, emotional and physical needs or interests of adults 60 years of age or older. In addition, the centers offer helpful information about benefits that are available to older adults in Allegheny County. A shared lunch meal is also available Monday through Friday at the centers. Community Focal Points are the larger centers located in various locations throughout the county. These centers are open eight hours daily, Monday through Friday. See page 147. Smaller satellite centers may be open for four hours a day, around lunchtime, to serve a shared meal. Some of the available activities and opportunities include:

Counseling Information and guidance regarding public and private services and benefit programs are available to assist older adults. This includes assistance with paperwork, forms and agency contact information.

Life Enrichment

Education and seminars are available to address different types of activities and interests. These programs are selected by older adults and can range from dancing and history to gardening or therapeutic massage. Topics are limited only by the seniors’ imaginations.

Shared Meals The menus are designed to provide an attractive meal to please older adults. Special diets are also available to individuals with a diet prescription. Meals are planned with input from seniors and designed to meet one-third of the older adult’s daily nutritional requirements.

Volunteer Programs Opportunities are available for older adults to provide meaningful services to the community. Coordinators recruit and train volunteers to help in the center and other agencies in their neighborhood. Opportunities may include the following: • clerical work. • telephone reassurance. • delivering meals to the homebound. • friendly visits. For a list of centers funded in part or entirely by the Department of Human Services Allegheny County Area Agency on Aging, see the following pages or visit www.paseniorcenters. org. Or go to and click on “Senior Community Centers.”

2013 Allegheny County Senior Resource Guide


Senior Centers East

Senior Centers

Braddock Hills Center 3000 Locust St. Braddock Hills, PA 15221 (412) 824-9660 Steel Valley Resource Center 530 Miller Ave. Clairton, PA 15025 (412) 233-4847 Vintage, Inc. 401 N. Highland Ave. East Liberty, PA 15206 (412) 361-5003 Forest Hills Center 444 Avenue D Forest Hills, PA 15221 (412) 824-5610 Glen Hazel 945 Roselle Court Glen Hazel, PA 15207 (412) 422-6554 healthy_active_living.htm#centers Greenfield Center 745 Greenfield Ave. Greenfield, PA 15217 (412) 422-6551 healthy_active_living.htm#centers Hazelwood Center 5344 Second Ave. Hazelwood, PA 15207 (412) 422-6549 healthy_active_living.htm#centers K. Leroy Irvis Towers 715 Mercer St. Hill District, PA 15219 (412) 642-7544 or (412) 228-1088 Hill House Association 2038 Bedford Ave. Hill District, PA 15219 (412) 392-4450


Heritage House Resource Center 308 E. Eighth Ave. Homestead, PA 15120 (412) 464-1300 Homewood Center 7321 Frankstown Ave. Homewood, PA 15208 (412) 244-4190 healthy_active_living.htm#centers Lawrenceville Center 4600 Butler St. Lawrenceville, PA 15201 (412) 622-6918 healthy_active_living.htm#centers Lemington Community Services 1701 Lincoln Ave. Pittsburgh, PA 15206 (412) 362-7301 TDD/TTY (412) 362-7307 Stephen Foster Community Center of CYA 286 Main St. Lawrenceville, PA 15201 (412) 621-3342 seniors.html Three Rivers Senior Community Center 1014 Sheffield St., Suite 213 Manchester, PA 15233 (412) 322-6119 Mon-Valley Center 624 Lysle Blvd. McKeesport, PA 15132 (412) 664-5434 Morningside Senior Center 6944 President Way Morningside, PA 15206 (412) 665-4342 healthy_active_living.htm#centers Homestead Park Resource Center 4231 Shady Ave. Munhall, PA 15120 (412) 461-0441

2013 Allegheny County Senior Resource Guide

Riverview Community Action Corporation 501 Second St. PO Box 437 Oakmont, PA 15139 (412) 828-1062 Penn Hills Senior Service Center 147 Jefferson Rd. Penn Hills, PA 15235 (412) 244-3400 Plum Senior Center 499 Center - New Texas Rd. Plum, PA 15239 (412) 795-2330 TDD (412) 573-0057 Polish Hill Community Center of CYA 30th and Paulowna Streets Polish Hill, PA 15219 (412) 621-8197 seniors.html Jewish Community Center 5738 Forbes Ave. Squirrel Hill, PA 15217 (412) 521-8010 Swissvale Center 7350 McClure Ave. Swissvale, PA 15218 (412) 731-6125 Turtle Creek Senior Center 519 Penn Ave. Turtle Creek, PA 15145 (412) 824-6880 William McKinley Senior Center Seventh and Center Avenues Verona, PA 15147 (412) 828-5888 EAAS/Senior Center Without Walls Keystone Commons 607 Braddock Ave. Turtle Creek, PA 15145 (412) 829-9250

Senior Centers North Center North Nativity Lutheran Church 4517 Mt. Royal Blvd. Allison Park, PA 15101 (412) 486-6426

PrimeTime Activity Center 440 Lincoln Ave. Bellevue, PA 15202 (412) 734-9330 Brighton Heights Senior Center 3515 McClure Ave. Brighton Heights, PA 15212 (412) 766-4656 healthy_active_living.htm#centers Etna Senior Center 18 Walnut St. Etna, PA 15223 (412) 781-6517 Millvale Senior Center 917 Evergreen Ave. Millvale, PA 15209 (412) 821-1257 Northview Heights Center 533 Mt. Pleasant Rd. Northview Heights, PA 15214 (412) 323-7240 healthy_active_living.htm#centers North Side Center 5 Allegheny Square, Carnegie Library Basement Pittsburgh, PA 15212 (412) 323-7239 healthy_active_living.htm#centers New Image Senior Center 209 13th St. Sharpsburg, PA 15215 (412) 781-1175 ext. 2107

South Allentown Senior Center Hilltop Site 631 E. Warrington Ave. Allentown, PA 15210 (412) 481-5484 Henry Kaufmann Center 2201 Salisbury St. Arlington, PA 15210 (412) 431-0557 Leland Senior Center 5230 Wolfe Dr. Baldwin, PA 15236 (412) 655-1779 Beechview Center 1555 Broadway Ave. Beechview, PA 15216 (412) 571-3224 healthy_active_living.htm#centers Elder-Ado McKinley Park Center 900 Delmont Ave. Beltzhoover, PA 15210 (412) 481-2433 Bethel Park Senior Resource Center 5151 Park Ave. Bethel Park, PA 15102 (412) 831-7111 Elizabeth Seton Adult Enrichment 1900 Pioneer Ave. Brookline, PA 15226 (412) 344-4777 Elder-Ado Carrick Senior Center 2019 Brownsville Rd. Carrick, PA 15210 (412) 881-6800 Hillsdale Senior Resource Center 1444 Hillsdale Ave. Dormont, PA 15216 (412) 343-6050

Citiparks Mt. Washington Senior Center 122 Virginia Ave. Mt. Washington, PA 15211 (412) 488-8405 healthy_active_living.htm#centers Seton Overbrook Senior Center 2199 Dartmore St. Overbrook, PA 15210 (412) 882-7135 South Side Market House 12th and Bingham St. Pittsburgh, PA 15203 (412) 488-8404 healthy_active_living.htm#centers

West Bridgeville Senior Resource Center 601 McMillen St. Bridgeville, PA 15017 (412) 221-1566 Chartiers Senior Resource Center of LifeSpan 300 Lincoln Ave. Carnegie, PA 15106 (412) 276-5056 Oakdale Resource Center of LifeSpan 104 Seminary Ave. Oakdale, PA 15071 (724) 693-8540 West End Senior Center 80 Wabash Ave. Pittsburgh, PA 15220 (412) 937-3068 healthy_active_living.htm#centers Sheraden Senior Center 720 Sherwood Ave. Sheraden, PA 15204 (412) 777-5012 healthy_active_living.htm#centers

Elder-Ado Knoxville Senior Center 320 Brownsville Rd. Knoxville, PA 15210 (412) 381-6900 2013 Allegheny County Senior Resource Guide


Senior Centers

West Deer Senior Center of CYA 4834 Rt. 910 Allison Park, PA 15101 (724) 443-8220

Highland Area Senior Center 704 Second Ave., Room 100 B Tarentum, PA 15084 (724) 224-1552

Senior Programs Adult Interest Center (AIC)

Senior Programs

Southminster Presbyterian Church 799 Washington Rd. Mt. Lebanon, PA 15228 (412) 343-8900 AIC provides programs, lunches and afternoon activities for older adults in Fellowship Hall on most Fridays from September through June. Offerings include entertainment, lectures, health screenings, cards and day trips. The free program begins at 11 a.m.; lunch is served at noon and is $6. Reservations are not required. All are welcome.

Elderberry Junction

118 52nd St. Lawrenceville, PA 15220 (412) 632-1968 Elderberry Junction is for adults ages 55 and older who have a developmental disability. The first of its kind in Allegheny County, this center was created to address the non-therapeutic, social, recreational and cultural needs of individuals who are ready for retirement.

Jewish Community Center (JCC) of Greater Pittsburgh Henry Kaufmann Building 345 Kane Blvd. (South Hills) Pittsburgh, PA 15243 (412) 278-1975 Irene Kaufmann Building 5738 Forbes Ave. (Squirrel Hill) Pittsburgh, PA 15217 (412) 521-8010

JCC sponsors a variety of services to help promote the physical, recreational, social and emotional well being of older adults. To keep seniors active, healthy and independent, the centers offer a variety of lectures, trips, special interest classes, cultural arts and social events.

LifeSpan Satellite Center

Level 2, Century III Mall (next to Dick’s Sporting Goods) West Mifflin, PA 15122 (412) 216-3169 This program offers recreation activities, CCAC Life Enrichment classes, trips and


special events, holiday/seasonal parties, health and wellness programs and structured exercise classes. Mall hours for this program are 8 a.m. to 1 p.m. Mondays through Friday.

Monroeville Senior Center 6000 Gateway Campus Blvd. Monroeville, PA 15146 (412) 856-7825

Provides daily activities, services and programs for seniors ages 50 and older–from quilting and wood carving to golf outings, flea markets, yoga, driver safety, computer classes, Wii bowling and travel groups.

Mt. Lebanon Recreation Department

900 Cedar Blvd., Second Floor Mt. Lebanon, PA 15228 (412) 343-3409 Once a month, a senior movie matinee and luncheon are offered to those ages 55 and older for a nominal fee. Reservations are required. Day/extended trips and holiday shows are also available. Fees vary. Note: Seniors do not need to reside in Mt. Lebanon to participate in these programs.

North Boroughs YMCA Corner of S. Home and California Avenues Avalon, PA 15202 (412) 734-2090

The North Boroughs YMCA holds classes for older adults at the nearby Church of the Epiphany in Bellevue. SilverSneakers and other fitness classes are available, as well as bingo, card parties, Wii bowling and other activities. Lunch is served every Monday through Thursday at noon; cost is $5 for a full lunch, $3 for a light lunch. Participants must be a member of North Boroughs YMCA.

2013 Allegheny County Senior Resource Guide

Pennsylvania Wood, Arts and Crafts Association Walt Niedziela (412) 469-2903

Members gather at Elizabeth Forward Middle School in Elizabeth Township on Tuesday and Thursday evenings to practice the old world tradition of woodcarving. Experience not necessary; $10 annual fee is collected.

Ross Township Community Center 1000 Ross Municipal Dr. Ross Twp., PA 15237 (412) 931-7055 ext. 204

Offers events each month for seniors, including a lunch club, pot luck luncheon and guest speakers. Occasional outings for seniors are planned, as well.

St. Athanasius Parish Education and Community Center Seven Chalfonte Ave. Pittsburgh, PA 15229 (412) 931-6633

This center provides an outlet for fellowship for residents of West View and surrounding communities. It offers a variety of programs and events for seniors, including lunches, card playing and bridge, Zumba Gold for Seniors classes, yoga and ballroom dancing, an art group, cooking classes, organ/keyboarding lessons and more. Call the number above to have your name placed on a list for classes. Want something else? Feel free to suggest a class or program.

Upper St. Clair Recreation Center Boyce Mayview Park 1820 McLaughlin Run Rd. Upper St. Clair, PA 15241 (412) 221-1099 ext. 603

The United Senior Citizens of Upper St. Clair meet at the Upper St. Clair Recreation Center every Wednesday from 10 a.m. to 4 p.m. This group is for Upper St. Clair residents ages 55 and older. The center also provides programs, activities and lunches. Call for details.

Sports Citiparks Healthy Active Living Games (412) 422-6405

The winter events are archery, 21 basketball, spot shot basketball, bowling, Wii bowling, darts, Kooshball, eightball, shuffleboard, table tennis and an ice hockey shootout.

Frick Park Lawn Bowling Club 7300 Reynolds St. Point Breeze, PA 15208 (412) 782-0848

The Frick Park Lawn Bowling Club is open to the public and offers free lessons by appointment. Leagues, tournaments, pick-up games and social events are available. Come and learn or just watch; spectators are welcome.

Pennsylvania Senior Games (888) 445-4559

A program of the Keystone State Games, the Pennsylvania Senior Games is a multi-sport event held annually for state residents ages 50 and older. Sporting events include archery, badminton, basketball, bocce, bowling, casting, cycling, darts, football throw, golf, horseshoes, racquetball, shuffleboard, softball, softball throw, swimming, table tennis, tennis, track and field, a triathlon and volleyball. Winners are awarded gold, silver and bronze medals. Every other year, top competitors in the Pennsylvania Senior Games qualify to compete in the National Senior Games.


Citiparks holds annual Summer Games in June and Winter Games in January. These games are a great way for Allegheny County and City of Pittsburgh residents ages 60 and older to get acquainted, socialize and show off their sporting skills. Event winners are awarded gold, silver and bronze medals. Summer events include archery, darts, horseshoes, softball throw, Kooshball, walk-a-thon, golf, bowling, Wii bowling, shuffleboard, eight-ball, casting, frisbee toss, bocce and a 5K run (Greenfield Glide).



PA West Soccer Adult Division Keith Renner (412) 464-0829

CitiParks Senior Tennis (412) 244-4188 tennis.htm

Western Pennsylvania is home to numerous adult soccer teams with a wide range of skill levels. PA West’s Pittsburgh Super Masters League (PSMSL) is a league for players ages 50 and older.

Citiparks offers a summer tennis tournament and a senior rate of $7 per person for 2 hours of court time. Senior tennis enthusiasts meet for matches at various locations around the city. Free tennis lessions are offered to seniors from 10:30 to 11:30 a.m. Fridays at Schenley Park Tennis Center. Visit the Citiparks website for details.

Softball, Men’s Northern Allegheny County Senior Softball League Ed Siwicki (412) 486-9147 Penn Hills Senior Softball League Sal Molitierno (412) 793-0420 Western PA Senior Softball Jack Nee (724) 863-4433

Softball, Women’s Pittsburgh Diamonds, North Hills area Judy Williamson (724) 443-1049 Ages 50 and older Pittsburgh Diamonds North Hills area M. E. Van Buskirk (724) 934-2954 Ages 45 and older Raging Rebels, Dravosburg Karen Greenwood (412) 673-4933

Glen Creek Tennis Club (412) 833-3080 Mellon Park Tennis Center (412) 665-4017

Three Rivers Adaptive Sports (TRAS) (412) 848-8896

TRAS is comprised of individuals with physical challenges, as well as able-bodied individuals and healthcare professionals. Members volunteer to educate and provide quality year-round recreational opportunities for individuals with disabilities, their families and friends. Activities include camping, canoeing, kayaking, water skiing, snow skiing, cycling, paint ball, bowling and more.

2013 Allegheny County Senior Resource Guide


Volunteer Opportunities

Volunteer Opportunities


o you enjoy helping others? Or do you feel gratified by helping to support a cause that you believe in? If so, then lending your time and talent as a volunteer may be right for you. As thousands of Allegheny County seniors have discovered, the opportunities for volunteering are as varied and plentiful as their interests—from reading, gardening, teaching children, caretaking other seniors and conserving wildlife to simply helping those less fortunate in a variety of ways. Whatever your talents, interests or available time, the perfect volunteer position is waiting for you. Political organizations, social clubs, food banks, churches, theatres, elementary schools, hospitals, nursing homes—they all need and want your help. Following are a few local organizations that use volunteers. Check with your favorite organization to see what kind of difference you can make.

Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA) 441 Smithfield St., Second Floor Pittsburgh, PA 15222 (412) 350-5460 or (800) 344-4319

Volunteer opportunities through DHS/AAA include clerical work, telephone assistance, friendly visits with seniors and helping to prepare and deliver meals to the homebound. Other opportunities include the following:

Project Prom

Provides evening attire to high school students who may not be able to afford to attend school dances. Donations of evening wear and tuxedos are accepted from January to March. During the giveaway in April, female volunteers are needed to organize dresses and assist with being “personal shoppers” for girls looking for gowns.

Senior Companion Program

The Senior Companion program of Allegheny County provides companionship for people who live alone. To become a senior companion, individuals must be age 55 or older, be in good health, be able to volunteer 20 hours each week, and have a current annual income of approximately $10,000 or less.

American Red Cross Southwestern Pennsylvania Chapter (888) 217–9599

The American Red Cross is a humanitarian organization that relies upon the generous support of volunteers to help the community prevent, prepare for and respond to emergencies. The chapter offers a wide range of volunteer opportunities, including health and safety instruction, disaster response, military relations, community outreach, marketing and much more.

Community Impact (United Way of Allegheny County)

Distributes holiday gifts to children in Allegheny County who have experienced abuse and neglect. Donations of new gifts for children ages birth to 18 years are accepted year round. Financial donations are also accepted. During November and December, volunteers are needed to sort and distribute gifts.

(412) 456-6781 or (412) 255-1155 The United Way website is designed to help potential volunteers find the right fit for their time, talents and locations so they can best serve their communities. To learn about various current opportunities at local charitable and service organizations, click on the “Give Help” tab.

Ombudsman Program

Court Appointed Special Advocates (CASA)

Holiday Project

Ombudsmen are advocates for nursing home and personal care home residents; they help to resolve problems related to rights and quality of care. Ombudsmen inform and educate seniors, service providers and the public about long-term care services and consumers’ rights. An ombudsman monitors the quality of care and services, as well as quality of life issues to ensure that seniors are being provided with appropriate care and services. A training process is involved which leads to state certification. To learn more about volunteering as an ombudsman, call one of the numbers listed above.

Other Volunteer Projects

DHS/AAA has retail and storage space at Century III Mall. The following projects are organized at the third floor of the mall above the food court directly off the escalators. Volunteer opportunities are available on the first Wednesday of every month from 9 a.m. to 4 p.m. For groups interested in scheduling time to assist with these projects, appointments can be arranged. Call (412) 350-3428 to volunteer or for more information.


2013 Allegheny County Senior Resource Guide

Childline: (800) 932-0313 (412) 594-3606

CASA volunteers provide powerful voices for abused and neglected children in Allegheny County. They help to ensure that every child has a safe, supportive and permanent home by providing advocacy within the child welfare system.

Foster Grandparent Program of Southwestern PA 225 Boulevard of the Allies Pittsburgh, PA 15222 (888) 217-9599

Senior Corps’ FGP offers seniors the opportunity to serve as mentors, tutors and caregivers to at-risk youth and children with exceptional needs through various community organizations: schools, hospi­tals, shelters, drug treatment facilities, correctional institutions, Head Start programs and day care centers. FGPs serve at least 20 hours each week and receive a tax-free stipend, travel reimbursement, meals and supplemental insurance while volunteering.

Volunteer Opportunities Greater Pittsburgh Community Food Bank

OASIS Intergenerational Tutoring

Collects and distributes food through a 380-plus member network in 11 counties in southwestern Pennsylvania. Volunteer opportunities exist with fundraising, special events, at soup kitchens and food pantries, Meals on Wheels and more.

In one hour a week, you can change a child’s life by becoming an OASIS tutor. Help a child learn how to read. No teaching experience is necessary; free training is given to adult volunteers ages 50 and older. All materials, books and supplies are provided. Call the above number or email John Spehar at

One N. Linden St. Duquesne, PA 15110 (412) 460-3663

Macy’s Sixth Floor 400 Fifth Avenue Pittsburgh, PA 15219 (412) 232-2021

239 Fourth Ave., Suite 1007 Pittsburgh, PA 15222 (412) 471-2114

Highmark PALS Program

With a broad menu of activities, convenient scheduling and flexible commitment levels, Pittsburgh Cares makes it easy for anyone to become involved in volunteering in the Pittsburgh region. They partner with 350 local nonprofit organizations to provide volunteers in service projects such as senior care, adult literacy, animal support, disaster relief, homelessness and hunger, renovation-revitalization-repair and more.

(800) 988-0706

PALS stands for People Able to Lend Support. This program provides non-medical help to CNs on Freedom Blue, Medigap Blue or Security Blue. PALS volunteers are screened and trained to provide help with everyday activities such as grocery shopping, transport to doctors appointments, errands, respite care for caregivers and friendly visits.

Interfaith Volunteer Caregivers (IVC) (412) 345-7420

IVC’s Faith in Action volunteers make friendly visits and phone calls, help with grocery shopping, drive to appointments, manage correspondence, conduct home safety assessments and shovel snow. Office help is also needed occasionally.

North Hills Community Outreach (NHCO)

Faith in Action/Open Your Heart to a Senior Aspinwall (412) 449-0151 North Boroughs/Bellevue (412) 307-0069 NHCO pairs caring volunteers with seniors and adults with physical disabilities through the Faith in Action program to help them remain safe and independent in their own homes for as long as possible. There are no income requirements to receive help through Faith in Action. To receive assistance or to volunteer for Faith in Action, contact Cathy Pschirer at (412) 307-0069 or Kerry Mulhern at (412) 449-0151.


Duquesne University School of Nursing Nurse-Managed Wellness Center (412) 396-1845 RN + WIN consists of retired nurses working in local senior apartment buildings and Citiparks Senior Centers to help Pittsburgh’s older adults, as well as the next generation of nurses. If you have four hours per month to spare and have a current Pennsylvania RN license, consider using your nursing skills to help seniors in your community. Liability insurance and CPR training is provided at no cost. You need not be retired to volunteer for this program. To learn more, call the number above or email

Westinghouse Service Uniting Retired Employees (SURE) (412) 256-2860

SURE is a 24-year-old organization of former employees and retirees of Westinghouse and their successor companies. SURE members provide more than 50,000 volunteer hours annually to more than 50 programs throughout southwestern Pennsylvania. It also provides information on senior health and financial concerns for members.

2013 Allegheny County Senior Resource Guide


Volunteer Opportunities

Pittsburgh Cares

Advertiser Reference

Advertiser Reference AARP (Page 97) (412) 271-1580 Admiral Tree Service (Page 99) (724) 935-0999 Aging Institute (Page 41) (866) 430-8743 Allegheny County Health Department (Page 38) (412) 687-2243 Always at Home (Page 56) (866) 389-7865 America’s Peace of Mind (Page 77) (724) 833-3723 Anova (Page 19) (888) 266-8211 Arcadia HealthCare (Page 20) (412) 871-5786 Atria South Hills (Page 125) (412) 884-1200 Baptist Homes Society (Page 135) (412) 563-6550 BAYADA Home Care (Page 18) (412) 374-1440 Beechtree Commons (Page 121) (412) 798-5589 Beechview Manor (Page 120) (412) 571-2999 Bellefield Dwellings (Page 121) (412) 621-1132 Blackburn’s (Page 71) (800) 472-2440 Blind and Vision Rehabilitation (Page 73) (412) 368-4400 Brandywine Agency (Page 117) (412) 823-9223 Care at Home (Page 19) (412) 339-1117 Care at Home Preferred (Page 26) (412) 967-1111 Cedars Community Care Network (Page 29) (412) 380-9500 Cedars Community Hospice (Page 34) (412) 380-9500 Cedars Home Health Services (Page 20) (412) 380-9500 Cedars of Monroeville (Page 134) (412) 373-3900 Celtic Healthcare (Page 33) (800) 355-8894 Cloverleaf Communities (Page 102) (866) 672-0220 CMS Management (Page 111) (412) 231-3621 ComForcare Senior Services(Page 28) (412) 521-4700 Comfort Keepers (Page 18) (412) 787-0709 Compassionate Care Hospice (Page 32) (877) 869-1578 Crown Antiques (Page 67) (412) 434-6425 Dollar Bank (Page 66) (800) 344-5626 Eastern Area Adult Services (Page 29) (412) 829-9250


Elmcroft of Allison Park (Page 128) (412) 487-6925 Eugene Beck Company (Page 99) (412) 321-3356 FiveStar Senior Living (Page 134) Forbes Hospice (Page 34) (800) 381-8080 Freedom Transportation (Page 107) (412) 444-4444 Gable Ridge (Page 121) (412) 241-9474 Gallagher Home Care Services (Page 27) (412) 279-7800 Gateway Health Plan (Page 6) (877) 428-3929 Golden Living Centers (Page 44) (412) 856-7570 Guardian Angel (Page 30) (412) 492-8290 Hal English and Associates (Page 156) (412) 931-6300 Home Instead (Page 56) (866) 996-1087 Homewood House Apartments (Page 121) (412) 244-8161 Hope Hospice (Page 35) (877) 367-3685 Interim Healthcare (Page 47) (412) 436-2200 IW Abel Place (Page 119) (412) 687-7120 Jewish Family and Children’s Service of Pittsburgh (Page 22) (412) 422-0400 Julian Gray Associates (Page 93) (412) 269-9000 Kane Regional Center (Page 46) (412) 422-6800 LIFE Pittsburgh (Page 37) (412) 388-8050 Life Service Providers (Page 71) Liken Home Care (Page 31) (412) 816-0113 Lloyd McBride Court (Page 119) (412) 821-4474 Lynn William Apartments (Page 119) (412) 734-4229 Matt Foglia (Page 102) (412) 780-5399 Mazzei and Associates (Page 65) (412) 765-3606 McKeesport Housing Authority (Page 122) (412) 673-6942, ext. 218 MiKelCo Lifts (Page 76) (412) 421-5438 NDC Real Estate (Page 121) (412) 820-0388 Ohio Valley General Hospital (Page 53) (412) 777-6420 PA Lottery (Page 155) (800) 225-7223 Pennrose (Page 115) (412) 366-3300

2013 Allegheny County Senior Resource Guide

Pittsburgh Senior News (Page 109) (412) 367-2522 Presbyterian SeniorCare (Page 4) (888) 448-5779 Providence Point (Page 135) (412) 489-3500 Rebuilding Together (Page 73) (412) 922-0953 Riverview Manor (Page 123) (412) 734-0741 RN+WIN (Page 43) (412) 396-1845 RPH (Page 46 and 134) (412) 321-4139 Senior Care Consultants (Page 22) (412) 421-9171 SeniorCare Network (Page 123) (412) 435-8969 Senior Lifestyle Connections (Page 127) (724) 787-7030 Shaler Oaks (Page 118) (412) 487-9401 Sharpsburg Tower (Page 119) (412) 784-0600 Southwestern Group, Ltd (Page 136) (412) 469-6955 St. Ambrose Manor (Page 119) (412) 322-2111 St. Barnabas Communities (Page 125) (800) 553-9531 Steelworkers Tower (Page 119) (412) 321-2460 Supportive Housing Management Services (Page 122) (412) 829-3910 The Arbors at St. Barnabas (Page 102) (724) 625-4000 The Devonshire of Mt. Lebanon (Page 124) (412) 343-2200 University of Pittsburgh (Pages 21, 62, 94) (866) 647-8283 UPMC Health Plan (Page 2) (866) 400-5076 UPMC/Jefferson Regional Home Health (Page 25) (888) 860-2273 UPMC Senior Communities (Page 126) (800) 324-5523 UPMC Staying-At-Home (Page 23) (412) 723-6200 Upper Rooms (RPH) (Page 123) (412) 224-6692 Valley Care Association (Page 37) (412) 264-0104 Vector Security (Page 76) (800) 756-9161 Vincentian Home (Page 45) (412) 366-5600 Visiting Angels (Page 32) (877) 869-1578 Wood Towers Apartments (Page 121) (412) 244-8180

Millions Won. Millions Win. Thanks to you, the Pennsylvania Lottery generated more than $1 billion last year for programs that benefit older Pennsylvanians.

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2013 Allegheny County Senior Resource Guide EVPAL1811 AC Sr Resource Guide 7.5x10 4c.indd 1


11/20/12 2:44 PM

H.A. English and Associates, P.C. Attorneys at Law (412) 931-6300

Main Office:

Hampton Office:

3111 Babcock Blvd. Pittsburgh, PA 15237 (Between Rochester Rd. and Cemetery Lane) (412) 931-6300

4000 Mt. Royal Blvd. and Duncan Ave. Allison Park, PA 15101 (412) 486-1923

Hal English

Attorney Since 1987 • Estate Administration • Special Needs Trusts • Power of Attorney • Guardianships • Medicaid Planning • Elder Law • Probate • Wills A member of the National Academy of Elder Law Attorneys Lieutenant Colonel in the U.S. Marine Corps Reserves Past Board of Director, North Hills Senior Services Past Chair, Stewardship, St. Paul’s Church Past President, Hampton Rotary Past Trustee, Marine Corps League Past President of the Allegheny County Bar Association Sole and Small Firm Section

2013 Allegheny County Senior Resource Guide  

2013 Allegheny County Senior Resource Guide

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