PetSmart Charities® Annual Report 2022

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Dear Friend,

Because of you, it’s been a one-in-a-million year. Make that 1 in 10 million! Around here we live for happy adoption stories, and how shelter pets rescued you as much as you saved them. In the Spring of 2022, I enjoyed an incredibly moving moment when I got to share a special surprise with the De La Rosa family of Texas. Their sweet husky, “Balto” was the 10 millionth adoption at a PetSmart Charities® National Adoption Week event. And they continue to report he’s brought so much joy to their family. In total 392,339 pets in need found loving homes through our in-store adoptions program this year. That’s a lot of happy tails wagging on rides home!

While connecting pets and people through adoption remains a top priority, it’s often a first step. Research revealed that more than 50 million pets in the US lack access to veterinary care. Equipping pet parents in need to keep their pets healthy and in those homes where they’re loved helps ensure far fewer land in shelters. That’s why in 2022 we announced a new strategic direction. With a renewed focus on addressing barriers to veterinary care, alleviating pet hunger and supporting disaster response, making life better for both pets and people became our clarion call.

With an updated look and feel to engage others to the cause, we also celebrated another significant milestone. Together, we passed $500 million in grant funding, and the impact is nothing short of staggering. We’re proud of the contributions we’ve made to improving animal welfare for nearly three decades.

None of this would be possible without you, our loyal supporters. Together we’re making a significant impact on the lives of pets, and the people who love them. Thank you for your generous support — For Pets. For People. For Good.

With gratitude,


Our Story


For pets. For people. For good.

It’s more than a tagline, it’s our purpose. At PetSmart Charities we believe pets contribute to a healthier, happier and more connected society– uniting us through the power of unconditional love.

From our start in 1994 our mission has grown to mirror the needs of the communities we serve, with pets at the heart of everything we do. Today, we are proud to be the leading funder of animal welfare in North America.


We make the world a better place for pets by investing in community partners that advocate and care for the well-being of pets and all who love them.

Our Vision

A world where communities unite in support of pets together with their families.


Our Programs


Connecting Pets & People

Everyone deserves the love of a pet. That’s why we partner with more than 2,500 animal welfare organizations across the country who are dedicated to find loving homes for pets in need. From transport grants that move pets from overcrowded shelters into communities with capacity, to flexible adoption rewards that support adoption events in-store, the key to ending pet homelessness is making pet adoption accessible to all and connecting prospective pet parents to the incredible animals awaiting adoption.

Supporting Pets & People

We are dedicated to keeping pets and families together by improving access to veterinary care, fighting pet hunger and ensuring people and pets remain united during natural disasters - because we know in challenging times, people and pets need each other more than ever.

Our Access to Care grants help ensure wellness resources are accessible and affordable to all families. Our Pet Hunger programs recognize that food insecurity affects pets, too. We work with organizations that distribute nutritious pet food like Feeding America and Meals on Wheels America - because we believe pets are part of the family, no matter how hard it is to make ends meet. Together with our partner the American Red Cross, we are integrating pets into human disaster response efforts. And we support animal welfare partners to provide the rescue, shelter and support needed during these emergency situations.


Dreams came true thanks to you



More than $19 million in funding to help pets find loving homes through adoption.


Granted to 4 organizations that help pets and their families impacted by natural disasters.


Across the country to give them a better chance at finding a loving home.

11.3 MILLIONpounds of pet food

Distributed to 83 food banks and other human service organizations.


Across the Country

Healthy and Together Denver, CO

Finch, rescued from a dog fighting operation, had injuries needing care. His owner, unable to find affordable resources, considered surrendering him. Our grants enabled partners at Dumb Friends League to provide essential services, keeping Josie and Finch united.

Hurricane Ian Relief Florida

Full Bellies, Full Hearts Falls Church, VA

Joyce, a Senior Services of Alexandria client (a Meals on Wheels America member), relies on special food for her pup Mystie. With minimal income, affording it was a challenge. Thanks to your support, Joyce and Mystie now have peace of mind, knowing their next meal is covered. Your generosity made a difference.

Adoptions Took Flight New Orleans, LA

Together with Bissel Pet Foundation, Companion Animal Alliance, and Race for Life Rescue, we onboarded 66 pets on a flight from Virginia to Louisiana. This transport effort was the first stop on a journey toward a better chance at adoption.

We responded to Hurricane Ian with a $150K commitment to partners, ensuring aid for pets and their families in need. Your support played a vital role in enabling swift relief efforts upon impact. Together, we brought hope and assistance.


Connecting Pets & People


Connecting pets and people lies at the heart of our mission. Pet adoption provides homes for animals in need and brings joy and companionship to their human counterparts—much like the bond formed between Balto and the De La Rosa family. While running errands, Vanessa De La Rosa and her family stumbled upon PetSmart Charities® National Adoption Week event. They hadn’t planned on adopting a pet, but they decided to “just look” at the puppies. While Vanessa explored, her husband Ezri bonded with a shy Husky mix who had been neglected and suffered wounds from being chained up. Our partner, Harlingen Humane, provided the pup with much-needed veterinary care to get him ready for adoption. Ezri couldn’t resist and took the sweet Husky for a walk. The dog quickly won over their son Noah, and the family knew it was the beginning of a better life for Balto.


Supporting Pets & People EMANCIPET GRAND OPENING

At PetSmart Charities®, we address the barriers that prevent pet owners from obtaining basic healthcare for their beloved companions. Our commitment to funding access to care is rooted in the understanding that affordable and accessible veterinary services are vital for pets’ well-being and overall quality of life. And keeping pets healthy is critical to ensuring pets stay together with their beloved families. In a much-awaited development, the doors of the brand-new Emancipet clinic swung open on April 13, 2022, within the PetSmart store in Houston, TX. After weathering the aftermath of Hurricane Harvey in 2017, this resilient region began seeing an increased demand for affordable veterinary clinics. Aware of the pressing issue surrounding access to quality veterinary care, we partnered with Emancipet and empowered their organization with resources that enabled them to serve their community’s needs.


Supporting Pets & People


As part of our commitment to fighting pet hunger across the country, we’re improving access to pet food by partnering with human service agencies that embrace serving pets as part of the family. We believe that no pet should go hungry and access to nutritious food is fundamental to a pet’s health and happiness. Together with Feeding America, we harnessed the power of collaboration to ensure that ensure clients of partner food banks have access to pet food, too. In 2022, PetSmart Charities celebrated the launch of our one-of-a-kind branded food bags created exclusively for distribution to Feeding America’s network of food banks—like Feeding Tampa Bay, whose food bank received a tractor-trailer full of pet food, so that their community members in need won’t have to decide between feeding themselves or their furry friends. Our commitment of $11M resulted in 120 million nutritious pet meals distributed across the United States.


Supporting Pets & People


Seventy six percent of pet owners say they would not evacuate if their pets couldn’t come with them—yet only a small percentage of emergency relief shelters are pet friendly. That’s why, in 2022, PetSmart Charities® and the American Red Cross embarked on a partnership to support pets as essential family members during times of disaster. Our partnership consists of a multi-year grant commitment of $2.25M over the span of 3 years. This collaboration provides the opportunity for the Red Cross to develop programs and initiatives that are inclusive of all family members—including pets—during disasters.




Individual Donations PetSmart LLC, Inc Contributions Corporate, Foundations, etc. Total Operating Income FUNDING SOURCES $50.0M $34.0M $1.7M $85.7M Program Expenses Fundraising Management & General Total Operating Expenses EXPENSES $83.3M $2.6M $1.9M $87.8M PROGRAM EXPENSE BREAKDOWN Connecting Pets & People Adoptions $43.1M Supporting Pets & People Access to Veterinary Care $19.4M Pet Food Insecurities $16.1M Disaster Response $1.8M Preserving Families $2.9M Total Supporting Pets & People $40.2M Total Program Expenses $83.3M Total Net Operating Investment Income (Net) Change in Net Assets Beginning Net Assets Ending Net Assets $2.1M $1.3M $3.4M $73.5M $70.1M


Thanks to our partnership with PetSmart we celebrated the huge milestone - 10 million adoptions in store! What an amazing accomplishment that would not have been possible without the support of PetSmart. When PetSmart was founded, it made a decision to never sell cats and dogs and instead made a commitment to help find them forever homes through adoption. That’s how PetSmart Charities® was born. Each year, PetSmart helps provide critical support needed for PetSmart Charities to be able to advance our mission. From hosting pet adoptions at over 1,500 PetSmart stores to giving us space to collect donations at the register checkout, our friends at PetSmart stand by their motto: Anything for Pets™. In addition to providing this ongoing support, PetSmart drives seasonal promotions to help further our work in local communities, including donating a portion of sales from the Chance & Friends collection of plush toys; allowing customers to convert Treats® loyalty rewards to donations, and extending their support through PetSmart’s network of vendor partners.

PetSmart Charities partners with corporations that share our vision of a world where communities unite in support of pets together with their families. We aim to be there for pets and families through the entire journey, beginning with pet adoption and through all of life’s moments. Thank you to our corporate partners that are eager to help – whether they’re inspiring customers to give, engaging their employees or supporting our work – in support of our shared vision.

Our partnership with


board of directors

Thank you to our Board of Directors for their tireless commitment to care for pets and the families who love them.


Aimee Gilbreath

Janet Henry

Stephanie Jensen

J.K. Symancyk Chair

Neal Litvack

Lisa Rojas Bacus

Elliott Francis

Ben Jacobs

Debo Mukherjee

Cherise Ordlock

Mike Schultheis

Manjit Singh

Dr. Mark Stetter

Dawn Willoughby


Gary Shullaw


As a Champion for Good, your monthly donation plays a vital role in supporting families through pet adoption, creating access to affordable veterinary care, combating pet food insecurity, and assisting families who have experienced a natural disaster. Join us and make a monthly contribution for those in need.

Remembering PetSmart Charities in your final wishes is a lasting way to change the lives of pets and people who love them. Whether through an outright gift in your will/bequest or by designating us as the beneficiary of your life insurance or retirement account, you will help make the world a better place for pets and their families for generations to come.

As a corporate partner, your contributions lead the change for good. Your support not only helps homeless pets find loving families it also ensures that families stay together with their pets even during life’s toughest moments. Contact Karen Thomas at to learn how your company can get involved.

14 Ways
SEND YOUR GIFT VIA MAIL: 19601 North 27th Avenue Phoenix, AZ 85027 (800) 423-7387 To learn more about opportunities to support PetSmart Charities, please visit PetSmartCharities.Org/Take-Action/Other-Ways-To-Give Fulfilling the mission of PetSmart Charities only happens because of the generosity of our donors. You have options when making a gift. Choose to give by mail, phone or make your gift online now at: P et S mart C harities .O rg /D onate make a gift Become a
for Good Become a Corporate Partner Include us in your Estate Plans
to Give

THANK YOU you’ve made! Celebrating the impact

Thanks to your compassion and commitment, we’ve improved the lives of pets and all who love them. Together, we connected thousands of pets with loving families through adoption. Your support helped remove barriers to accessible veterinary care, making it possible for pets in need to lead healthier, happier lives. With your help, we also distributed nourishing pet food across the country, making strides in ensuring no pet goes hungry. In times of crisis, your donations made an immediate impact. Whether natural disasters or unforeseen emergencies, we responded swiftly and provided essential resources to pets and their families in need.

Each achievement and success story is a testament to the power of your generosity.

Without your continued partnership, none of this would have been possible. Together, we are making a lasting impact.

Thank you for making 2022 a year of life-changing progress.

Let’s keep leading change together — For Pets. For People. For Good.

16 EMAIL US: CALL US: 1-800-423-7387 MAIL US: PetSmart Charities 19601 North 27th Ave., Phoenix, AZ 85027 ®

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