Special Report
Las Vegas
The city of Las Vegas has been coined one of the most pet friendly cities in the US for several reasons, many of which pertain to the city’s lifestyle, walkability, the greater area surrounding Las Vegas and the various ways it has taken pets, dogs specifically, into accountability.
While tourism is one of the many things one might think of upon hearing "Las Vegas," the area has a significantly high number of pets living in the city. Even more noteworthy, the state of Nevada was ranked as a leader for most devoted dog owners nationwide, according to a study conducted last year.
James said. Although the record setting heat in Las Vegas this summer has been hard on pets and their owners, Lance’s Aquarium recognized a positive within the impossibly high degrees.
Alongside this, Las Vegas was also ranked in the top 10 cities for the most expensive city to have a dog, which comes as no surprise as the humanization of pets has raised the bar on the quality of life dogs now lead. Specifically, this is due to pet owners’ increasing devotion and desire to provide not only quality but also quantity of years to their pets. Consistently, pet owners have made it known they are willing to spend more on their pets than themselves as well as pay the extra costs for higher quality products and ingredients.
The Las Vegas market is home to 65 pet stores. The top three retailers: PetSmart, Petco and Bogart's Bone-Appetit, make up 43 percent of the market’s share, while 29.2 percent is made up of single-store retailers.
First-Hand Experiences
Many retailers within the greater Las Vegas market have thrived in the pet specialty business for several years. These local businesses are the heart of the industry. As online shopping becomes more and more mainstream, these smaller shops rely on the average consumer who enjoys shopping in stores where they can feel, see and test out their pet products along with getting advice from their local retailer.
“I enjoy being able to carry and suggest food that helps dogs, not just making money,” said Meghan Joachin, Owner of House of Paws. “The hardest thing is competing with online services like Chewy and Amazon. The opportunities
are endless though. I get to have a talk with a lot of pet parents in Las Vegas about boosting their dog food with fresh foods and supplements. I feel like if I can get one pet parent a day to change the way they feed their dog; it’s a win.”
Las Vegas by Day and by Night
“The average person will walk out of the store with a bag and a tank un-
“Unlike many stores, I actually work my store five to six days a week,” said Joachin. “Customers are more than just customers; they are family and I treat them as such. I think being super honest with people about nutrition and carrying every single food brand has led me to my success. I carry what I have found works with dogs, not just what is popular today. Educating pet parents means more to me than making a sale. I research all food before bringing it in. Nothing here has ever been recalled or is owned by big corporations. All family-owned and operated. Example, I used to make a lot of money selling Champion Petfoods and ORIJEN. Then they were bought out by Mars, and I cleared my shelves and donated all the food to a local rescue. I also have certifications for pet nutrition and homeopathy, as well as vet food coaching.”
Whitney James, Founder and Owner of Whitney's Paw-Lished Pets’ mentioned that reliability is a factor that allowed her business to grow and thrive.
“There are several mobile groomers that have come and gone. Some that just don’t show up without calling or notifying the clients. Making a name for yourself as being reliable and doing good work is of the utmost importance,”
der their other arm,” said Lance Rettig, Owner and Founder of Lance’s Aquarium. “You try to preach to people there’s a right way to do things, but people want convenience. I have noticed that there are people within the Las Vegas area who are willing to put in the work though. We hit 116 degrees recently and people who have saltwater tanks are buying a chiller, which looks like a window air conditioner, and you need to put it on the floor next to the tank and you need a pump in the tank, and it keeps the water at an acceptable temperature. Some people might not like the way it looks, but it’s more difficult if you don’t get it.”
Alicia’s Mobile Dog & Cat Grooming has the experience and expertise to thrive in the market.
“Just saying that you have 35 years of experience and having the knowledge to back it up is one thing,” said Owner Alicia Hull. “When I say that, I mean I have the paperwork to prove it. I am a master certified cat and dog groomer, CTR certified, First Aid certified and
r Cont'd on Pg. 6
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Special Report: Las Vegas
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salon certified. Additionally, I am color certified and bather certified. These certifications all mean something, especially in an industry that isn’t regulated by licenses. You don’t have to go to a grooming school to enter this field; anyone can claim to be a groomer. But to truly excel, you need to show your credentials and back them up. Grooming is an art, like tattooing—it’s not something everyone can do well. In my 35 years of doing this, I have encountered a few of those bad eggs, unfortunately. Especially here in Nevada, where it is such a transient state. This makes it even more important to maintain high standards and demonstrate genuine expertise.”
Recent News
According to the Las Vegas Review Journal, the city was ranked as one of the best places to own a pet, but this, according to some rescues and city officials, comes as a surprise. As the city has been included on various reports and rankings regarding its pet friendliness and devotion to animals in general, there are those within the city who are seeing things from a different lens, one that might not be deemed as positive.
“From the rescue side, I can’t see how we rank anywhere but in the crisis zone for dogs, unless we are just talking about the people who can afford whatever they need,” Christy Stevens, Executive Director of Hearts Alive Village told Las Vegas Review Journal. “The landscape of animal welfare is flawed to the point of neglect in this city. For a city of our size, we should have at least two more access points for sheltering and services.”
Although there seems to be a need for better regulations, the city recently voted against ordinances that might have helped this situation and voted for some that might not be seen as beneficial, which might come as a cost later on, according to Mayor Carolyn Goodman.
In January 2023, the Las Vegas city council voted to increase the number of pets residents can own in their household. Residents can now own up to six dogs and cats without needing a permit, which is an increase from the original four previously permitted.
Goodman actually voted in opposition to the order, specifically pointing out that people who live in smaller apartments or areas shouldn’t have that many pets.
“We want to get the dogs and cats and animals off the street into care. That’s the most important piece here,” Goodman told the Nevada Current. “So, I feel terrible because I’m all for it, giving us all the right to have more animals, but not in a studio apartment that I have, and I own, and there are no regulations on that building.”
Alongside this ordinance, the council addressed the increase in strays around the city, stating it had become “overrun.”
“We all love our animals. But having also spoken with a lot of sports fans these past years that are coming and moving into Nevada because of our major league sports, I have heard from several directly that they have brought animals into our state that they can’t handle, and they just let them go here in Southern Nevada, which increases the number of dogs,” Goodman said.
In an effort to combat this, the city announced in October 2023, that all pets four months or older are required by law to be microchipped, which in turn might help in a small way with the stray problem as there is a way to tie pets back to the owners who abandoned them. This ordinance goes into effect on Aug. 1, 2024, and is specifically looking at breeders that sell to pet shops, making it a requirement that they microchip pets before transferring them to the shop.
Although the city is working on the best methods to protect abandoned animals and their overall welfare at times, Las Vegas has been a home to several animal lovers and those within the industry who seek to provide for these animals.
SUPERZOO
While Las Vegas may be in the middle of working toward ridding itself of the negatives, there are so many positive attributes the city brings to the industry, specifically looking at SUPERZOO. SUPERZOO is one of the largest pet industry tradeshows, started by the World Pet Association in 1950. The tradeshow takes place every year in Las Vegas for an overwhelming number of
reasons. Many of these reasons are best addressed through first-hand accounts of industry leaders who recognize the impact and importance the location has on the tradeshow.
“This will be CANOPHERA's fourth year as an exhibitor at SUPERZOO,” said Rob Johnson, President/Managing Partner with CANOPHERA. “SUPERZOO provides a much greater spectrum of retailers than other shows, and we greatly value the opportunities and networking inroads it provides. Another opportunity is SUPERZOO caters to the Midwest and West Coast retailers, plus Las Vegas provides an attraction for all different people to have a mini vacation plus a work event.”
“SUPERZOO is really unique and awesome because it’s kind of like a Wild, Wild West; it’s really fun!” said Mika Wheelwright, Founder of Fidobiotics. “There’s a lot of energy at the show because I think people get the fun vibe of Vegas. You get a lot of people that want to come, and they’re determined and want to see the new, the exhibitors and what they have to offer. Vegas brings a lot of people to SUPERZOO; just the destination aspect of it. It’s easy to fly in, to fly out; hotels, food, all of it.”
“ZIWI has been attending SUPERZOO nearly as long as we have had a North American presence—since 2008!” said Jessica Krueger, Senior Marketing Manager of ZIWI. “SUPERZOO is loved by brands and industry professionals alike for its unique networking opportunities, easy access being conveniently located in Las Vegas, and the countless sponsorship opportunities available to highlight new products, connecting with partners, and highlighting your brand! It has a great way of bringing together decision makers into one central place year after year.”
The greater Las Vegas area has several gems within the market that have helped create a haven for industry leaders, pet specialty retailers, pets and their owners to thrive and push forward regardless of the circumstances that can come to light. The city has proven it's what you do with what you have that counts. What the city does have is devoted pet parents, retailers, city officials and shelters that keep pets at the forefront.
Leading Retail Pet Executives
The pet industry is often described by leaders as a community-oriented, dynamic and ever-evolving arena in which to work and thrive. The people involved in the industry genuinely care about the impact they are making and are dedicated to bettering the lives of pets and their parents. Retailers take a consultative approach with customers. Merchants research and review which products will make it onto their shelves to ensure pet owners have access to top tier items for their pets. Retailers are constantly in front of category trends while guiding and ensuring pet owners have access to premium, top-notch products designed to address specific needs and preferences.
The select executives included in Pet Insight’s 2024 Leading Retail Pet Executives take their responsibility seriously. Each year, Pet Insight recognizes retailers who stand out for their commitment to ensuring pets and pet owners have access to the latest innovation and products that combine superior quality, abide by tight safety guidelines and evoke a positive reaction from both pets and pet parents.
The Pet Insight staff congratulates the retailers included in this year’s special report and wishes them continued success in the pet industry.
Brian
Albert Sr. CM—Grocery
Brian Albert has been Senior Category Manager, Grocery for Sprouts Farmers Market since 2021. He first joined the company as senior category manager, private label in 2018. Albert previously was director, private label for The Fresh Market and held a similar position for Natural Markets Food Group before that. Albert attended The Wharton School and the University of Colorado Denver.
Joel Anderson CEO
Joel Anderson was named CEO of Petco, effective end of July 2024. He has more than 30 years of industry experience, most recently serving as CEO of Five Below, Inc, leading its expansion efforts in the US from 366 to more than 1,500 stores. Prior to that, Anderson also served as president and CEO of Walmart.com. He is also a director of Sprouts Farmers Market and is a member of the audit and compensation committees.
John Atkins CEO
John Atkins assumed his current role as CEO upon joining Smithland in 2020. John also currently serves on the Board of Directors for IndiePet, the Independent & Neighborhood Pet Retail Association. Previously, Atkins worked at Support-4-Retail, Neiman Marcus, C-A-L Ranch Stores, The Home Depot, Tractor Supply, Bass Pro Shops and Kmart. He earned an MBA from Vanderbilt University.
Leading Retail Pet Executives
Dianna Bailer Chief Marketing Officer
Dianna Bailer has been Chief Marketing Officer for Earthwise Pet since 2021. She attended CATC Design College in Sydney, Australia. In her free time, Bailer enjoys all things animals, motorcross riding, digital technology and sustainable technology and energy.
Katie Ballman Pet Buyer
Katie Ballman has been Pet Buyer with Shipton’s Big R since 2021. She first joined the company in 2015 and held positions including assistant buyer to multi-category buyer. Ballman attended Montana State University in Billings. In her free time, she enjoys outdoor activities including camping, hiking, hunting and fishing, usually accompanied by her three dogs.
Flint Beamon Co-Owner
Flint Beamon co-founded Barkin' Creek Dog Kitchen & Bath with his husband, CEO Jeff Springer, in 2015. They opened their first store in Austin, TX, in 2018, featuring an open kitchen for healthy dog meals and treats and a dog grooming spa. Beamon manages product development, brand management and external partnerships and media. He attended Troy State University and lives in Austin with Jeff and their two Staffies, Bea and Jax.
Alison Potts Bailey
GM/Purchasing Manager
Alison Potts Bailey is Manager and Nutrition Consultant for The Whole Dog Market. She first joined the company in 2019 as assistant manager, nutritional consultant and social media content creator. She is also currently Founder and CEO of Bloom Dog Wellness, a holistic canine consulting company. Outside of business, Bailey loves spending time with her husband and their dogs and time in nature.
Wendy Bartz-Soppa Senior Director Merchandising
Wendy Bartz-Soppa has been with Chuck & Don’s since 1992, holding various positions throughout the company, most recently as manager of corporate purchasing. Bartz-Soppa was appointed director of consumables when Chuck & Don’s was acquired by IPP in 2019. In 2020, she was appointed director of purchasing and in 2023 senior director, merchandising.
Susan Beezley
CM—Pet, Impulse and Consumables and Outdoor Living and Décor
Susan Beezley came to Westlake Ace Hardware in 2017 as associate category manager; she is currently Category Manager overseeing Pet, Impulse and Consumables and Outdoor Living and Décor. Beezley attended Kansas State University and Baker University. In her free time, she enjoys traveling, volunteering with dog rescues and anything outdoors.
Leading Retail Pet Executives
Alyssa Belgrave
CM—Live Foods
Alyssa Belgrave joined Petsense by Tractor Supply in 2013 as a key carrier, working her way up various roles including assistant manager, store manager, retail operations manager and associate category manager before assuming her current role as Category Manager—Specialty & Live Goods (reptiles, fish and small mammals) in 2021. Belgrave enjoys spending time with family and friends, her 15-yearold dog and seven pet spiders.
Kari Benjamin Buyer—Pet and Livestock Feed
Kari Benjamin assumed her current position in 2005. Benjamin joined Murdoch's Ranch & Home Supply in 2002 as a purchasing assistant. She enjoys fishing, hunting and golfing.
Mike Berglind
Buyer—Feed, Animal Health, Pet and Bird Feeding
Mike Berglind joined Runnings in 2008. He earned a degree in agricultural economics business administration from North Dakota State University. In his free time, Berglind enjoys spending time with his grandchildren, camping, cooking and smoking meat and North Dakota State University Bison football.
Bryan Bonner
Operations Manager
Bryan Bonner joined Russell Feed & Supply in 1983 and assumed his current position of General Manager in 2001. Prior to operations, he was a store manager for 15 years. Bonner attended Tarrant County Community College in his hometown of Fort Worth. He enjoys hunting with friends and family, riding trails on his motorcycle and when the opportunity presents itself, flying his plane.
Eric Berry Owner
Eric Berry co-founded Paddywacks Pet Outfitter with two other partners in 1995 and took sole ownership of the company in 2008. He attended Colorado State University and Columbia College in Chicago. Berry volunteers at local community radio station KDNK 88 as a DJ since 2004 and sits on its board of directors. He has a passion for music with a focus on the Grateful Dead and Jerry Garcia. Berry plays harmonica and guitar and enjoys skiing.
Mark Boonnark
Co-Founder and COO
Mark Boonnark co-founded Healthy Spot in 2007 and currently serves as CEO. Healthy Spot has established 20 locations, an e-commerce base and launched its own CPG line with nation wide distribution. Boonnark graduated from UC Berkeley. He resides in Los Angeles with his wife and two daughters, enjoying family time, outdoor activities and immersing himself in local or travel cultural experiences, including food, music and art.
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Leading Retail Pet Executives
John
Bork
President— Veterinary Services
John Bork has been President, PetSmart Veterinary Services since 2021. He previously was founder, CEO and board member of WellHaven Pet Health, and was vice president of hospital operations for Banfield Pet Hospital before that. Bork attended the University of Minnesota and remains a board member of the Greater Vancouver Chamber of Commerce in Southwest Washington State.
Jonathan Brown Director—Center Store
Jonathan Brown joined Houchens Food Group in 2011 as a store manager. He worked through several roles including category manager, grocery and convenience merchandising manager and director center store merchandising before assuming his current role of Senior Director of Merchandising in 2023. Brown worked at Dollar General and Target. He attended Western Kentucky University and University of Louisville.
Matt Byrnes SVP—Proprietary Brands and Global Sourcing
Matt Byrnes joined PetSmart in 2007 and held various roles in merchandising, supply chain and store operations before taking on his current position. Byrnes also worked several years in Asia leading PetSmart's global sourcing efforts. He attended Miami University.
Joanna Bronowicka Owner
Joanna Bronowicka has been Owner of Well Bred since 2013, when she acquired the original Chester store. She shortly after expanded into nearby communities. Bronowicka spent 15 years in the corporate world and 20 years studying canine and human nutrition. She attended Southern Illinois University, the University of Michigan and University of Wroclaw. Tim
Buckenberger SVP
Tim Buckenberger came to Petco in 2022 as VP of merchandise planning and inventory management, and he was promoted to SVP in 2023, assuming additional responsibility as Head of Supply Chain in 2024. Prior to coming to Petco, Buckenberger spent 23 years at Best Buy in assorted leadership positions. He began his career with Target. Buckenberger attended Saint Cloud State University.
Gabi Caceres
Merchant—Cat
Gabi Caceres joined Walmart in 2014 as an assistant marketing manager. In an almost four-year interlude before returning to the company in 2021, she also worked as an associate marketing manager at Tyson Foods and an integrated media manager at Univision Communications. Caceres assumed her current role as Merchant in 2023. She attended the University of Arkansas and the University of Arkansas at Fayetteville.
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Leading Retail Pet Executives
DeNita Carani President
DeNita Carani became President for Pet Wants in 2022.She attended the University of Georgia and California Coast University. Carani is an aspiring golfer, travel lover and voracious reader in her free time. She is dog-mom to one rescue and dog-grandma to three rescue fur babies.
Soraya Carrasco Sr. Director/DMM—Specialty
Soraya Carrasco joined Pet Supermarket in 2017, coming off a role as category merchant for Office Depot. She also has more than 20 years experience in district planning and buying with Macy's. Carrasco attended Florida International University.
Kye Corn Divisional Merchandise Manager Pets
Kye Corn joined AAFES in 2006 and held multiple buying positions across different categories before assuming his current position as Divisional Merchandise Manager in 2018. Corn attended University of Oklahoma and Angelo State University. His hobbies and interests include spending time with his family and dogs and all things outdoors.
Cyndi
Cardenas
Sr. Director—Consumables and Hardlines
Cyndi Cardenas has been with Pet Supermarket for more than three years, first joining in 2021 as senior director of divisional merchandise manager—consumables. She previously spent 15 years with Perry Ellis International in various leadership roles including that of VP of business planning and VP of retail and wholesale planning. Cardenas attended Florida State University College of Business.
Taylor Chamberlain Vice President Merchandising; Hard Goods
Taylor Chamberlain joined PetSmart in 2022 She previously spend more than four years at Petco holding several merchandising roles. She attended Virginia Commonwealth University and Santa Reparata School of Art in Florence, Italy.
Gaylyn
Craig
SVP—Corporate Store Operations
Gaylyn Craig is the SVP of Corporate Store Operations, overseeing all the company’s 200-plus corporate stores, including operations support, communications, events and loss prevention. Prior to joining Pet Valu in 2014, she held store operations management positions with Aritzia and Starbucks Coffee Canada. Craig attended Seneca College and George Brown College.
Leading Retail Pet Executives
Andrew Critchley
CM—Pet, Hardware, Paint and Sundries
Andrew Critchley joined Peavey Mart in 2018, holding several positions including senior business analyst, inventory replenishment and supply chain manager before assuming his current role as Category Manager—Pet, Hardware and Paint and Sundries. He attended Lancaster University in the UK. Originally from the UK, Critchley moved to Alberta, Canada in 2016.
Brannon Dixon CEO
Brannon Dixon came to helm Feeders Pet Supply and ChowHound Pet Supplies in 2019. He attended Indiana Wesleyan University and earned a bachelor's degree in business administration. He enjoys the outdoor activities, reading, traveling and spending time with his wife, three children and two dogs.
Ryan
Dowson
Director of Merchandising
Ryan Dowson joined Smithland Pet and Garden Centers in 2013 as merchandising manager. Dowson earned a bachelor's degree from Stonehill College and his MBA from Southern New Hampshire University. Outside of work, Dowson enjoys spending time with his family, hiking, jogging, camping and gardening.
Erin DeAngelis Director—Hardgoods
Erin DeAngelis assumed the role of Director of Hardgoods this year. She first came to Pet Supplies Plus in 2015 and has held several other positions including buyer—collars and leads, toys and apparel and category manager—dog and cat hardgoods. She attended Michigan State University and enjoys traveling, spending time with family and friends and taking long walks with her German Shepherd, Paya, in her spare time.
Tracy Donnelly CM—Dog Toys, Apparel, Seasonal and Beds
Tracy Donnelly joined Pet Supplies Plus in 2012. Previously, Donnelly worked at Sears Holdings and Ulta Beauty. She graduated from Michigan State University with degrees in merchandising management and apparel and textile design. She enjoys spending time with her husband and two kids along with her Tibetan Terrier, Wilma.
Idan Driman VP Marketing
Idan Driman is the Vice President of Marketing, leading the company’s brand, creative strategy and performance marketing for Pet Valu. Prior to joining Pet Valu in 2021, he held marketing leadership positions at Sears Canada, Holt Renfrew and Toys R Us Canada. Driman earned an MBA from Tel Aviv University.
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Leading Retail Pet Executives
Kristal Duff
Purchasing Director
Kristal Duff is Purchasing Director for Tomlinson’s Feed, overseeing all aspects of inventory management at 18 Austin-based locations and the distribution center. Duff came to Tomlinson’s Feed in 2015 with 17 years of experience in inventory and supply chain management at Hastings Entertainment. She currently lives in Pflugerville, TX with her husband and four very spoiled dogs.
James Elasky
SVP and Chief Merchant
James Elasky joined PetSmart as the VP of Consumables Merchandising in 2020. He was promoted to SVP and Chief Merchant this February. In this role, Elasky is responsible for the merchant teams for the US stores, PetSmart.com and the Proprietary Brand development team. He attended the University of Minnesota for his undergrad and MBA.
Seth Estep EVP/CMO
Seth Estep came to his current position with Tractor Supply in 2020. Estep first joined Tractor Supply in 2005 as a project manager and marketing coordinator. He also worked at BB&T Capital Markets. Beginning in 2017, Estep served as the SVP general merchandising and was named a member of the company’s Executive Committee in 2019. He attended the University of Tennessee and Belmont University.
Kristin Dutton
VP Merchandising
Kristin Dutton joined Kahoots after nine years of working with Petco. She assumed her current role in 2016, which has recently expanded to provide leadership to the company's e-commerce team. She graduated from Marist College. In her free time, Dutton loves getting up early to walk her dogs, watching her son play baseball and spending time with family.
Nathan Engel Sr. CM—Seasonal and
Wild Bird
Nathan Engel joined Feeders Pet Supply as Senior Category Manag er in 2023, currently managing seasonal categories including wild bird as well as some dogand cat supply items. He attended Northwest Missouri State University and the University of Nebraska—Omaha. In his free time, Engel enjoys being outdoors, hiking, biking and playing with his kids.
Jennifer Strickland Fowler CEO
Jennifer Strickland Fowler is CEO of Destination Pet, having assumed that role in August 2022. She previously held leadership roles at Tenet Healthcare in Dallas, TX, including COO and VP of operations, and Millennium Health, including CEO and COO, in San Diego, CA. Fowler earned a postgraduate degree in pharmacy from the University of Florida.
Leading Retail Pet Executives
Amanda Fredal Director—Live Pet Care
Amanda Fredal first came to Pet Supplies Plus in 2008, working through a number positions including store team member, store management, senior store team leader, critter district leader, live animal buyer and district team leader before assuming her current role as Director of Live Pet Care in 2024. She has been a licensed veterinary technician since 2016 and attended Macomb Community College.
Sara Gallant Franchise Assistant Manager
Sara Gallant has been with Tail Blazers franchise since 2008. Outside of pets, she enjoys growing plants, graphic design and the outdoors. Gallant attended the Southern Alberta Institute of Technology and Mount Royal University.
Ezgi Gok
Buyer—Accessories
Ezgi Gok is Buyer of Accessories and Toys for Mondou, assuming this role in 2022.She was previously purchasing and inventory coordinator for LOOP Mission and worked as a junior buyer for ALDI France before that. Gok attended the KEDGE Business School and Paris School of Business.
Martin Fysh
VP/DMM—Equine, Livestock
and Poultry
Martin Fysh came to his current position with Tractor Supply in 2023. He served as a retail and vendor development consultant for The Harper Henley Consulting Group, bringing with him 17 years of industry experience working relevant roles for Mars Petcare US, Walmart and Sam’s Club. In 2017, he was VP of branded merchandising for Boxed. Fysh attended the University of Central Missouri.
Gillian Giardino Buyer
Gillian Giardino assumed her current role as Buyer for Doggie Style Pets in 2020. She first came to the company in 2017 as a store manager and also worked as buyer/purchasing director.
David Graham
Product Merchant—Pet
David Graham came to Wilco Farm and Ranch in December 2021 as Product Merchant. He attended UC Berkeley. In his spare time, he enjoys motorcycles, hiking, backpacking and reading.
Leading Retail Pet Executives
Gatlan Gray
Director—Dog Food
Gatlan Gray is Merchandising Director—Dog Food for Walmart. Since joining in 2014, he has held key roles in the meat department, driving significant growth as senior business development manager for ground beef, merchant—ground beef and senior merchant— chicken. In 2021, he began leading the dog food team. Gray attended Texas A&M University.
Zack
Grey
Owner
Zack Grey's venture began in 2001 when he left a career in entertainment and found work as a personal assistant to a Hollywood dog trainer, gaining valuable knowledge in canine behavior. In 2004, Grey founded his own dog obedience business, Urban Tails which led to the 2007 opening of The Urban Pet, a retail pet supply store. Grey now has five locations throughout Los Angeles and added Moon Shine Grooming.
Nancy Guinn
Co-Owner and President
Nancy Guinn founded Dog Krazy 18 years ago to enhance the lives of dogs and their owners. Guided by her belief in putting pets over profit, Guinn has grown Dog Krazy into a successful enterprise with eight locations across Virginia. Now expanding into franchising, Dog Krazy continues its commitment to canine welfare nationwide. She remains involved in supporting local animal shelters and advocating for responsible pet care.
Charndeep Grewal
VP Merchandising
Charndeep Grewal assumed his role as VP of Merchandising with PetSmart in 2021. He previously served as VP and GMM discretionary for Dollar Tree Canada and as director of hardlines procurement for Hudson's Bay Company before that. Grewal attended University of Toronto Mississauga.
Tanbir Grover
Chief Marketing and Digital Officer
Tanbir Grover is the Chief Marketing and Digital Officer, having responsibility of Pet Valu's omni channel marketing, e-commerce and marketing analytics, including its loyalty program. Prior to joining Pet Valu in 2020, he held positions at the Co-operators Group Limited, Lowe's Canada and the Hudson's Bay Company. Grover attended McMaster University and the University of Toronto.
Sandra Handschuh
Merchandise
Manager
Hard Goods and Private Brands
Sandra Handschuh assumed her role as Merchandise Manager of Hard Goods and Private Brands for Pet Food Express this year. She joined the company in 2019 and worked as a buyer and general manager at Rasputin Music and Bear Basics and at Knit Designer BB Dakota. She attended the University of the Arts in Philadelphia. She enjoys gardening and flower arrangement.
Leading Retail Pet Executives
Brian Hass Buyer—Pets, Stationary
and Furniture
Brian Hass assumed his role as Buyer for Ollie’s Bargain Outlet in 2018; he first came to the company in 2016 serving as buyer for various other closeout categories. Hass attended Shippensburg University. He currently resides outside of Hershey, PA.
Brent Hauberg CEO
Brent Hauberg is CEO of Tail Blazers and has held that position since 2003. Hauberg is in charge of the day-to-day operations and procedures of the franchise system, as well as all marketing programs. He has also been the VP of Tail Blazers since 2000. From 1992 until 2004, Hauberg owned a Vitamin Warehouse store, a retail store specializing in vitamins and health food items.
Kristen
Heinz
Sr. Buyer—Pet
Kristen Heinz joined Dollar General in 2009. Prior to assuming her current role in 2018, Heinz served the company in various roles including senior buyer of personal care, senior director of HBA and brand manager of private label, pet, paper, home cleaning and diapers. She attended Syracuse University and spends her free time with her family.
Karen Horak Owner
Karen Horak established the first Poudre Pet & Feed Supply in 1988 with Karen Morris. The business has since grown to six locations in Northern Colorado.
Lori Horton Retail Operations Manager
Lori Horton started as a store associate fresh out of college in 2013, achieving several roles including assistant manager and store manager before becoming the Retail Operations Manager for all five CB Pet Market locations in 2020, now overseeing product management,marketing, promotions, point of sale and vendor relationships. Horton attended Quinnipiac University.
Adam Jacobson Co-Owner
Adam Jacobson began his pet industry career in1995 and is the EVP of Pet Pantry Warehouse, a multi award-winning regional pet supply chain servicing NY & CT. He also serves as EVP of Raised Right, a family-owned human-grade pet food company that makes whole food recipes that are high in protein and low in carbs. In addition, Jacobson is the Co-Founder and President of Right Ways Reps.
Leading Retail Pet Executives
Tyler Johnston Merchant—Seasonal Pet
Tyler Johnston first came to Walmart in 2020 as associate merchant covering seasonal categories before he assumed his current role as Merchant—Seasonal Pets in 2023. He attended the University of Arkansas. In his free time, Johnston enjoys traveling with his wife, running and skiing.
Bryan Kramer Director—Category Management
In 2021, Bryan Kramer assumed his current role with Mud Bay. Previously, he was the senior category manager at Mud Bay and the director for consumable brands at Animal Supply Company, an organization where he served in a variety of roles since 2010. Kramer also worked with Evergreen Pet Supply.
Colby Kutz Buyer—Basic Bedding, Decorative Pillows, Luggage and Pet
Colby Kutz assumed his role as Buyer for Boscov’s Department Store in 2021. He first came to the company in 2017 as a buyer in the shoes category. Kutz attended Albright College. In his free time, he enjoys playing with his two Doodles and taking them for long walks.
Jennifer Kovacs VP—Merchandising, Supplies
Jennifer Kovacs assumed her current role as VP of Merchandising overseeing supplies upon joining Petco Animal Supplies in 2019. Previously, Kovacs worked at Nordstrom, filling an assortment of roles including vice president/divisional merchandise manager, national merchandise manager and multi-channel buyer.
Tim Krom Sr. Buyer—Pets and Wild Birding
Tim Krom joined Thiesen's in 1992 and took on his current purchasing position in 1996. Listening to customer requests from his stores is integral to continued growth as well as attending Global Pet Expo to see what direction to steer his future selections. Krom loves the continued humanization of companion pets. He enjoys spending time with his three Cavalier King Charles Spaniels: Charlotte, Cagney and Lacey.
Marie-Sarah Labrosse Head of Category Management
Marie-Sarah Labrosse has been Head of Category Management for Boutique d'animaux Chico since 2022. She previously worked for Lowe's Canada. She attended École supérieur de mode de Montréal.
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Leading Retail Pet Executives
Robbin Lacy
GM Business Manager
Robbin Lacy has been Center Store Category Manager for United Supermarkets since 2017. He first came to the company in 1994 having worked as GM at various stores. Lacy attended South Plains College. He enjoys spending time with his family and pets and being outdoors hunting, fishing and camping in his free time.
Tamm Lee
VP and Buyer
Tamm Lee is Vice President and Co-Founder of Pet Club. Founded in 1990, Pet Club is a family-owned independent chain of retail stores in Northern California, including Sacramento. Lee is a graduate of UC Berkeley and lives in the Bay Area with his daughters, Shelby and Lindsey and wife, Veronica.
David Leslie Buyer—Cat, Wet Foods, Treats, Chews and Small Animal
David Leslie first came to Blain's Farm & Fleet in 2016 as a manager trainee and has worked his way up through various assistant manager and associate buyer roles to assume his current position in 2023. He previously held sales associates roles with Tactical Toy Store USA and Sports Authority. Leslie attended the University of Wisconsin-Whitewater.
Sophie LeBlanc
Sr. Director/Head Merchant
Sophie LeBlanc assumed her role as Head Merchant, Senior Director at Petsense by Tractor Supply this year. She previously held several buyer roles with Tractor Supply Company spanning from 2016 to 2024. LeBlanc attended the University of Arkansas.
Isabelle Lemay
Chief Operation Officer
Isabelle Lemay is Chief Operation Officer of Mondou. She first joined Mondou in 2016 as CFO. Lemay attended HEC Montreal and in her free time enjoys running, biking, hiking and spending time with her family.
Michael Lindsay Buyer—Pet Food and Pet Supplies
Michael Lindsay is Merchandise Manager for Bomgaars Supply as of May 2023 following its acquisition of Orscheln Farm and Home in 2022. Lindsay previously served as buyer for Orscheln for more than 10 years and held similar positions with Farm King Supply in his tenure with that company. Lindsay attended Spoon River College.
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Leading Retail Pet Executives
Michelle Lonergan Co-Owner and CEO
Michelle Lonergan enjoyed a successful 15-year banking career before starting up Tabby & Jack's in 2007. She attended Eastern Illinois University. Lonergan lives with her husband, daughter, dogs and cat. In addition to being passionate about animals and pet nutrition, she enjoys outdoor activities including cycling, paddle boarding and hiking.
Claudia Loomis Co-Owner and President
Claudia Loomis has more than 20 years of experience in the industry, first as co-owner and EVP of Cherrybrook Premium Pet Supplies and now as President and owner of CB Pet Market. Her award-winning stores and salons are renowned for their holistic approach to pet nutrition and wellness. In her free time, Loomis participates in dog sport events with her champion Samoyeds.
Glen Lusk Director—Purchasing
Glen Lusk assumed his current position in 2001 after joining Petland in 1998 as a district manager. Besides overseeing purchasing, Lusk also oversees merchandising, warehousing and logistics for the 36 corporate stores.
Julie Maday CEO
Julie Maday has been the CEO of IPP since 2023 after joining the company in 2021 as CFO. With 66 stores and four more on the way, Maday and her team are thrilled to be seeing the benefits of a growing business and increasing pet parent satisfaction. Maday attended the University of Minnesota and calls herself a 'crazy dog mom' and a 'Peloton junkie' who enjoys all things outdoors.
Kendalee MacKay Chief Merchandising Officer
Kendalee MacKay is the Chief Merchandising Officer at Pet Valu, with oversight of the company’s merchandising, proprietary brands and procurement departments. Prior to joining Pet Valu in 2020, she held multiple positions with Loblaw Companies Limited. MacKay attended Nova Scotia Community College.
Richard Maltsbarger President and CEO
Richard Maltsbarger is President and CEO of Pet Valu. Since joining the company in 2018, Maltsbarger and his leadership team have grown Pet Valu into one of Canada's leading pet specialty retailers. Prior to joining the company, he held multiple senior positions at Lowe's Companies during a 14-year tenure. Maltsbarger attended the University of Missouri and Washington University in St. Louis.
Leading Retail Pet Executives
Logan
Marxhausen
Category Growth Manager
Logan Marxhausen joined Coborn’s in 2009, working several roles including cashier, customer service manager, meat clerk, meat cutter, meat manager, associate store director and store director before assuming his current role in 2022. He attended St. Cloud State University. Marxhausen enjoys bonding with his 2-year-old twin boys, working out and is an avid sports fan.
Shawn McGhee President
Shawn McGhee founded Hollywood Feed in 2006 where he continues to lead the organization. At Hollywood Feed, McGhee oversees the overall operations and strategy. Before devoting his work fulltime to Hollywood Feed, he served as EVP of merchandising, marketing and supply chain at AutoZone. He then led the teams at Office Depot, serving as President of North America.
Tabitha McKinney
Sr. CM—Dog & Cat Food
Tabitha McKinney assumed her current role with Feeders Pet Supply / Chow Hound Pet Supplies in 2020. She joined the company in 2004 and held a number of roles including assistant store manager and aquatics manager before coming to her current position. McKinney attended the University of Louisville. In the last year McKinney was project manager for each of the company’s acquisitions.
Greg McBride Senior Category Manager Consumables
Greg McBride started with Hollywood Feed in 2014 as a regional manager and transitioned to the merchandising team in 2016, filling roles as buyer, vendor relations manager, category manager for consumables, and now Senior Category Manager Consumables. McBride started in the business as a sales rep for a distributor He enjoys boating in his free time.
Marney McGovern Inventory Manager and Senior Category Manager
Marney McGovern joined Mud Bay in 2000 and currently holds the position of Senior Category Manager—Supplies. She graduated from St. Cloud State University. McGovern also enjoys competitive driving with her miniature horse, Rocket.
Aaron McWilliams
CM—Dog Food
Aaron McWilliams has been Category Manager with Pet Supplies Plus since 2022. He previously held a similar role with Wayfair and also worked in merchandising at The RealReal before that. McWilliams also founded Mitten Music, a boutique music licensing company based in Michigan in 2011. He attended University of Michigan—Flint and Grand Valley State University.
Leading Retail Pet Executives
Kirsten Meier Senior Merchant Pet Supplies
Kirsten Meier joined Sam’s Club in 2016 and is the Senior Merchant responsible for overseeing pet supplies, managing the brick-and-mortar as well as the e-commerce businesses. Meier holds a bachelor’s degree from the University of San Diego and received a master’s degree from the Walton School of Business at the University of Arkansas.
Teresa
Miller
Owner
Teresa Miller founded Treats Unleashed with her husband, Ian in 2002. Miller is proud of the team she has built, the relationships she has formed with customers and manufacturer partners and the positive impact Treats Unleashed has made on its pet community. As the Board President of IndiePet, she is dedicated to growing the organization with tools and member benefits that will strengthen the independent pet channel.
Wayne Moore CM—Grocery, Pet and Cleaning Products
Wayne Moore joined Pattison Food Group in 1989 working in its retail stores before accepting an office position in 1997. Through the years, he held several positions before moving into category management where he managed a wide variety of grocery categories. Moore has overseen the pet category for Pattison’s largest retail banner, Save-OnFoods for 2-and-a-half years and calls it one of his favorites.
Jimmy
Millard
Senior Buyer
Jimmy Millard became Senior Buyer with IPP in 2024. He first came to the company in 2005 though exited in 2022 before coming back this year. In his previous capacity, Millard held several positions including assistant manager, store manager and category manager/buyer. In his free time, he enjoys taking walks with his two dogs, going to concerts and building LEGOs with his daughter.
Harrison Monsky
CM—Pet and Household
Harrison Monsky joined Weis Markets in 2023 as Manager, Business Transformation before he became Category Manager of Pet and Household in 2024. He attended Yale University. In his free time, Monsky enjoys backpacking, natural parks and travel.
Judithe Morin Category Specialist— Food and Care
Judithe Morin first came to Groupe Legault via its Mondou banner in 2022 as a food, treats, care and cleanliness buyer, after working as a fresh produce buyer for Sobey’s for 18 years prior. She assumed her current role as Category Specialist Food and Care this year. She attended Jean-Eudes and College Andre-Laurendeau. In her free time, Morin enjoys volunteering, nature, yoga and spending time with family.
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Leading Retail Pet Executives
Ryan
Mulder
Operations Manager
Ryan Mulder oversees the northern district of Feeders Pet Supply & Chow Hound Pet Supplies. He is actively involved in new store builds and the integration of newly acquired stores for the company. Mulder“grew up” with the company and loves how the pet industry remains dynamic and always changing to meet the trends of pet ownership. He also enjoys traveling around the US as much as possible and overseas from time-to-time.
Kyle Murphy
VP—Pet
and Pet Services
Kyle Murphy has been VP of Merchandising, Pet and Pet Services for Tractor Supply Company since 2022. He previously held several merchandising roles with Target overseeing categories including storage, utility and floor care along with Patio Furniture at the digital pure play retailer hayneedle.com. Murphy attended the University of Nebraska.
Nicole
Neal
VP—Vendor Relations
Nicole Neal became VP of Vendor Relations for EarthWise Pet in 2021 but came to the organization much earlier working for a small regional chain, Pet Stuff. Through several acquisitions, Pet Stuff became Bentley's Pet Stuff, which in 2021 formed a strategic partnership with EarthWise Pet. With Bentley's, Neal worked in a variety of roles including district and inventory management, and merchandising and vendor relations.
Angelique Munoz Buyer—Dry Grocery
Angelique Munoz is the Buyer for pet food at Grocery Outlet. Since joining in 2009, Munoz has held positions as store director, as well as buyer across dry grocery, frozen food, general merchandise and more. Munoz likes to ride her motorcycle, make costumes and travel.
Lindsay Mutschler CFO
Lindsay Mutschler joined Concord Pet Food & Supplies in 2000 and worked as a sales clerk before being named Director of Finance in 2006. She attended Cabrini College. Mutschler enjoys riding horses and paddle boarding.
Tony Neff Director—Merchandising
Tony Neff has been Director of Merchandising for Petland since 1979.
Leading Retail Pet Executives
Brianna Nelson
Buyer—Dog and Cat Hardgoods
Brianna Nelson has been Buyer for Pet Supplies Plus since August 2022. She first joined the organization in 2019 as an associate buyer. Nelson held similar roles in previous positions with The Sharper Image and Walgreens. Nelson attended Michigan State University and volunteers her time with the Michigan Humane Society.
Margaret Noonan Buyer—Specialty
Margaret Noonan has been Buyer—Specialty for Pet Supplies Plus since 2020. She first came to the company in 2016 as a merchandising assistant. Noonan previously was an aquarist with Belle Isle Conservancy in Detroit, and a substitute teacher before that. She attended Michigan State University.
Philip Ols
Buyer—Sundries; Pet
Philip Ols first came to Costco in 2010, holding several positions including night merchant, inventory control specialist and assistant buyer before assuming his current role as Buyer in 2017. He attended Elmhurst University. In his free time, Ols enjoys all things golf.
Mary Ortizcazarin Chief Merchandising Officer
Mary Ortizcazarin assumed her current role as Chief Merchandising Officer for Independent Pet Partners in 2023. She attended University of St. Thomas in St. Paul, MN. In her spare time, Ortizcazarin enjoys going to her cabin in Wisconsin.
Mike Palmer Owner
Mike Palmer began working at Premier Pet Supply, founded by his uncle, after graduating high school. A few years later he was running the business. He became an owner in 2000 and in the last eight years has taken that one store to a total of 13 throughout the metro Detroit area. He takes pride in the owner-operator model he created with his partners Jeff, Steve and Brandon. Palmer enjoys spending time with family, traveling and running.
JoAnn Parente Co-Owner
JoAnn Parente and her brother George opened the first Dogs and Cats Rule store in 20021. Parente was a nurse in Philadelphia before she came back full time in 2004 to help grow the company. They now own and operate seven retail natural pet stores in eastern PA and central NJ. She attended Holy Family College earning a BSN. Parente enjoys cooking, gardening and taking care of her two senior rescue dogs Abbie and Gio.
Leading Retail Pet Executives
Samantha
Patterson
Education—All Pet Supplies
Samantha Patterson has been an educator in Pet Food Express' education department since 2015. She began as a sales associate with the company in 2014. Patterson was previously a humane officer with the Peninsula Humane Society & SPCA. She attended De Anza College.
Brian Pepe Sales Manager— Center Store and Pet; Toys and Rawhides
Brian Pepe started as a bagger with Big Y Foods in 1999, working his way up to frozen and dairy manager, grocery manager and store director before taking his current role as Center Store Sales Manager in 2019. Pepe attended STCC. In his spare time, he enjoys sports, spending time with his wife and two daughters and his Newfoundland, Bruce.
Andrea Petrone
Chief Merchandising Officer
Andrea Petrone has been Chief Merchandising Officer for Pet Food Express since 2022. She attended the University of Missouri. In her free time, she enjoys gardening, walking her dog, Lola, and swimming, along with spending time with her two daughters and indulging in her passion for home design.
Greg Penno President and CEO
Greg Penno oversees all new items for MrPets and founded the company in 1996. He enjoys skiing and playing video games.
Joshua Perkins Sr. CM—Small Animals, Aquatics, Reptile, Bird, Agriculture, Live Animals, Cat Litter
Joshua Perkins came to Feeders Pet Supply in 2006 and held several roles including operations manager and store manager before becoming Senior Category Manager. In his free time, Perkins enjoys caring for his flock of cockatiels, playing with his dogs, gardening and binge watching a good Netflix series.
Lauren Petty Live Animal and Foods Buyer
Lauren Petty has been Buyer— Merchandising for Pet Supplies Plus since 2023. She attended Appalachian State University.
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Leading Retail Pet Executives
JP Phinney Co-Owner
JP Phinney and his wife Amy established the first Unleashed store in 2008, though the enterprise began a year earlier at the North Carolina State Fairgrounds Marketplace and State Fair. An animal lover throughout his life, Phinney spent years working odd jobs including in pet retail, before settling into leadership roles at Goodyear Tire & Rubber Co. The State Fair opportunity served as a catalyst to join his wife on a new pet endeavor.
Fadi Qaqish President and CEO
Fadi Qaqish is Owner and Founder and has been President and CEO of Detroit K-9 Pet Supplies since 2003. In his spare time, he enjoys spending time with his family and dog, Zach.
David Redfield EVP and COO
David Redfield joined PetSmart in 2022. He previously spent almost 20 years at Walmart holding various leadership roles including vice president of operations, vice president small formats and BU president of south operations. Redfield attended the University of Arkansas.
Al Puntillo Co-CEO
Al Puntillo joined Mud Bay in 2013. He was appointed Co-CEO in July 2022. He previously spent 12 years with Animal Supply in many roles including director of sales. Puntillo attended Washington State University. He enjoys playing and watching sports and traveling with his family.
Jeff Rayes VP—Merchandising
Jeff Rayes has been VP of Merchandising for Pet Supplies Plus since 2021. He previously joined the company in 2010 as director of merchandising overseeing consumables. Rayes was also director of purchasing and pricing for Royal Pet prior to joining Pet Supplies Plus. He attended Walsh College.
Chelsea Roberts
CM—Pet Supplies
Chelsea Roberts has been the Pet Care Category Manager for Kroger since 2022. She joined the company in 2016 as a category manager and has overseen several categories. Roberts graduated from Eastern Kentucky University with a degree in Economics and enjoys spending time with her husband and two daughters, reading and watching University of Kentucky sporting events.
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Leading Retail Pet Executives
John Roberts CM—Pet
Consumables
John Roberts is currently Category Manager of Pet Consumables for Fleet Farm. He previously held the role of senior merchandise manager within the hardware channel. Roberts attended Morehead State University and is a musician in his free time.
Brad Romero Co-Founder
Brad Romero and his wife Sally founded Ben’s Barketplace in 2005. Romero was a California Highway Patrol K9 officer. When Romero retired from the CHP, he was the departmental K9 trainer. With this laser focused nutritional mindset, they opened Ben’s Barketplace. The company name is a tribute to his first canine, Ben, who was the 1999 Western States Police Canine Association’s Narcotics Detection Champion.
Matthew Rubin Divisional President
Matthew Rubin first joined Petsense by Tractor Supply in 2021 as general manager and SVP. He assumed the role of Divisional President in 2024. He attended Babson College and the University of Florida. In his free time, Rubin enjoys pets, golf, boating and playing with his kids.
Kelly Rodriguez
Sr. Buyer—Pet; Dog Food and Treats
Kelly Rodriguez assumed her role in 2021 after joining Target in 2011 as a merchandise specialist. She's worked in several roles with the company including business analyst, digital planner—toys and buyer—cookies, crackers and seasonal snacks. Prior to joining Target, Rodriguez was a shoe specialist for Bon Ton Stores. She studied marketing at the University of St. Thomas.
Chris
Rowland CEO
Chris Rowland is a seasoned retail vete an who joined Pet Supplies Plus in November 2012 and assumed the role of CEO a year later. Prior to that, he spent 15 years at PetSmart in various senior executive roles and eight years at a discount retailer in Canada. He is pet parent to Bella, a French Bulldog, and Pet Supplies Plus's Chief Bird Officer, Phoebe, an Umbrella cockatoo.
Heather Rudolph SVP—Marketing
Heather Rudolph has been SVP of Marketing for Pet Evolution since 2022. She came to the company with a 17-year background in franchising. Rudolph attended the University of Northwestern, St. Paul. In her free time she is a 'hardcore foodie' who also loves baseball, golf, Boundary Waters, camping and X-country skiing.
Leading Retail Pet Executives
Ramon Ruelas Sr. CM—Pet Food
Ramon Ruelas has been with The Save Mart Companies since 2014 and held several roles including pricing analyst, consumer insights analyst and local merchant before assuming his current role in 2022. Ruelas attended Westwood College. In his free time, Ruelas enjoys going for runs, bike rides and spend time with family.
Jon
Russell Sales Manager
Jon Russell came to Shedrow K9, a company under Greenhawk in 2019 as Sales Manager. He attended Brock University. In his free time, Russell enjoys spending time with family and friends, running, cooking and wine.
Nick
Russo Chief Stores and Franchise Officer
Nick Russo first came to Pet Supplies Plus in 2012 as VP of stores. He previously spent more than 14 years at Best Buy holding several district manager roles. Russo attended Broward College.
Sherri Schwandt
Buyer—Pet; Small and Companion Animals
Sherri Schwandt has held her role with D&B Supply since 2020. She joined the company in 1997 as a cashier, then took on several roles including office clerk, assistant pet buyer and buyer across several categories. In her free time, Schwandt enjoys hiking the Sawtooth Mountain range, rafting, foraging and spending time outdoors with her two kids, black Lab, Bo, and Frenchton, Auggie.
Juan Sanchez Category Manager—Pet
Juan Sanchez has been Wegmans brand Product Manager since 2016. He was previously business manager for Wegmans Food Markets from 1998 until 2016. Sanchez attended Western Washington University—Haworth College of Business.
Michael Seitz CEO
Michael Seitz assumed his position as CEO of EarthWise Pet in 2012 after migrating from his previous position as President since its inception in 2008. He holds an MBA as well as an EMPA from the University of Washington's Evans School of Public Policy & Governance. His nearterm goal is to become a leader in causebased business development in the pet industry and create the leading franchise pet services platform.
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Leading Retail Pet Executives
Kaitlyn Shadiow VP Merchandising— Pets
Kaitlyn Shadiow became VP of Merchandising, Pets for Walmart in 2023. She first joined the company in 2019 as vice president of merchandising, patio & garden. Shadiow attended UC San Diego and the Kellogg School of Management at Northwestern University. In her free time, Shadiow enjoys spending time with her family and Sheepadoodle.
Brooks Smith Director—GM
Brooks Smith has been with CVS for seven years and is responsible for five general merchandise categories. He previously worked for Deloitte and Charles River Associates as a strategy and operations consultant in healthcare and life sciences. Smith attended Wake Forest University and Georgia Institute of Technology. He enjoys spending time with his partner, dog and cat in Rhode Island.
Robert Spagnuolo President
Robert Spagnuolo has been President of Ruffin's Pet Centres since 2021. He previously was director of finance for Triple A Cheese, and finance manager for Pet Retail Brands before that. He attended the University of Guelph.
Lynna Sherman Buyer/Assortment Planner
Lynna Sherman assumed her position as Senior Buyer and Assortment Planner upon joining Treats Unleashed in 2018. Prior to Treats Unleashed, she held buying and category management roles at Luxottica Retail. She graduated from Thomas More University. She enjoys time with her family and pets, watching the Cincinnati Reds and supporting Golden Retriever Rescue & Adoption of Needy Dogs.
Jessica Smith CM—Pet
Jessica Smith first came to Northeast Shared Services (Price Chopper, Tops, Market 32) in 2006, having held positions including lead call center representative and pricing coordinator before assuming her current position as Category Business Manager in 2023. She earned her bachelor’s degree from SUNY Delhi. In her free time, Smith enjoys cooking watching baseball and spending time with her two children.
Cassandra Allcock Steger Operations Manager
Cassandra Allcock Steger came to Russell Feed and Supply in 2009, working several roles including assistant operations, store manager and key holder before assuming her current role of Operations Manager in 2024. She attended Texas A&M University, College Station. In her spare time, Steger enjoys reading, bowling and spending time with her family.
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Leading Retail Pet Executives
Michael Stepto
President and CEO
Michael Stepto first came to Pet Food Center in 1996 as assistant store manager and held several other positions including store manager and director of operations before assuming his current title. Stepto attended Kemper Military School and College and Murray State University. He enjoys hunting, fishing, boating, snow skiing, cooking and grilling.
Jessica Struthers
Merchandise Director—Pet Health; Dog Treats and Chews, Health and Wellness
Jessica Struthers is a 15-year veteran of Walmart who assumed her current position in 2021. She first joined the Walmart team in 2009 as a category team assistant. Struthers earned a bachelor's degree in family and consumer sciences, fashion merchandising from the University of Georgia.
Jeff Suttle SVP—Merchandising
Jeff Suttle has been SVP Supply Chain for Pet Supplies Plus since 2011. He is a seasoned executive in the areas of pricing, merchandising and sales planning, having held similar positions with Sears Holding Management Corporation, PetSmart, Stop & Shop and Shaw's Supermarkets prior to coming to Pet Supplies Plus.
Chad Stewart Buyer—Pet Food, Pet Supplies and Pet Treats
Chad Stewart assumed his position as Grocery Buyer for Publix Super Markets in 2017, having first joined the company in 2011 as an IT buyer. He previously worked as an account manager for Crown Equipment Corporation and Barloworld Logistics. Stewart earned a bachelor's degree in marketing from the University of South Florida.
Diego
Suarez Chief Marketing Officer
Diego Suarez became Chief Marketing Officer for Woof Gang Bakery in 2022. He attended Florida International University. In his free time, Suarez enjoys swimming, hiking, traveling and spending time with his dog.
J.K. Symancyk
President
and CEO
J.K. Symancyk became President and CEO of PetSmart in 2018. He previously served as CEO of Academy Spots + Outdoors and President of Meijer. Symancyk began his career at Walmart. He is Chairman of PetSmart Charities and a board member of Retail Industry Leaders Association. He graduated from the University of Arkansas.
Leading Retail Pet Executives
Rich Tannenbaum CEO
Rich Tannenbaum assumed the role of CEO for Pet Supermarket in 2023. He previously held various senior executive roles at PetSmart, The Vitamin Shoppe, Fleet Farm and Five Below. He attended Penn State University. In his free time, he enjoys his family time, woodworking and outdoor adventures.
Andy Tesene Co-Owner
Andy Tesene started Two Bostons with his wife AdreAnne in 2005. While he has performed every role at Two Bostons, he is currently focused on removing obstacles to providing great service for his managers and team members. Andy graduated from The University of Iowa, and enjoys yelling at the TV when the Hawkeyes are playing, cooking for his family and skiing (whether snow or water).
Candi Thomas Category Manager—Pet
Candi Thomas first joined Skagit Farmers Supply—Country Stores in December 2002, working part time in the company’s Stanwood store. She accepted the position of Category Manager of Pet Food and Supplies in April 2019. Thomas enjoys spending time with her husband and their dog, Cooper, camping, fishing and traveling.
Miles Tedder Chief Marketing and Supply Chain Officer
Miles Tedder is Chief Marketing Officer and Chief Supply Chain Officer at Pet Supplies Plus. He first came to the company in 2013. Tedder previously held similar logistics leadership roles at Annas Linens, Retail Process Engineering, Party City Corporation and The Sports Authority. Tedder attended Limestone University and Mercer University.
Jean-Francois Thériault Head of Category Management, Purchasing
Jean-Francois Thériault has been in the retail industry for more than 20 years, mostly as a category manager. He first came to Legault Group in 2022 under the Mondou banner and worked as a chief category manager before assuming his current role under the Legault Group as Chief Category Manager for Food, Treats and Care this year. He attended Collège Marie-Victorin, Montréal.
Meghan Verrell Vice President— Executive Assistant to the Chief Executive Officer
Meghan Verrell was recently promoted to the position of Vice President-Executive Assistant to the CEO at Hollywood Feed. She had been director of merchandising for Hollywood Feed since 2022. She joined the company in 2017, taking on several roles. Verrell attended the University of Memphis, Loewenberg School of Nursing. She enjoys reading, traveling and yoga.
Leading Retail Pet Executives
Mark Vitt
Co-Owner
Mark Vitt has been Co-Owner of Mutts & Co. since 2007. He previously served for almost 20 years as a vice president and marketing manager at JP Morgan Chase. Vitt attended Ohio State University Fisher College of Business and Miami University.
Tim Wall
Category Manager—Dog and Cat Treats, Health and Wellness
Tim Wall has been Category Manager with Pet Supplies Plus since 2012, having first come to the company in 2005 as vice president.
Joe Watson
President and CEO
Joe Watson joined Petland in 2005 and worked as COO and vice president of operations before being promoted to President and CEO in 2011. Watson attended Ohio University and is an Army veteran. He enjoys pets, running and outdoor activities.
Rachel Vosko Owner
Rachel Vosko has been owner of Bogart's Bone-Appetit since 2006.
Larissa Wasyliw VP—E-Comm. and Marketing
Larissa Wasyliw joined Ren’s Pets as VP of e-Commerce and Marketing in 2020. She previously worked with TSC Stores/Peavey Mart for more than 10 years leading national marketing, flyer and e-commerce programs. Wasyliw attended the University of Western Ontario. In her free time, she enjoys fashion, architecture and design.
Betsy Weakland
Director—Private Brands
Betsy Weakland came to Pet Supplies Plus in 2022, taking on the role of Director of Private Brands. She attended Kalamazoo College. Weakland enjoys traveling and movies, gardening and spending time with her family— pets included. She recently took up acrylic painting.
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Leading Retail Pet Executives
Daniel Webb Chief Development Officer
Daniel Webb is one of the founding members of EarthWise Pet, formed in 2007. He assumed his current role in 2010. Webb attended Brigham Young University where he received both his bachelor's and MBA degrees. Webb's hobbies include playing basketball with his kids, singing, participating in local drama and theatre events and being actively involved in his church community.
Chris Wilkening DMM—Agriculture, Pet, Food and Beverage
Chris Wilkening assumed his current role with Blain's Farm & Fleet in 2014 but first came to the company in 2009 as a buyer in the ag hardware category. He previously held similar roles at Sears Holdings Corporation for 14 years. Wilkening attended Northern Illinois University.
Lori Wilson
VP—Purchasing
and Sales
Lori Wilson is VP of Sales at Uncle Bill's Pet Centers. She attended Indiana State University.
Nico
Weidel
Chief Supply Chain Officer
Nico Weidel is the Chief Supply Chain Officer for Pet Valu, with oversight of the company's omnichannel supply chain operations and demand planning and inventory replenishment. Prior to joining Pet Valu in 2022, he held multiple senior positions at the Hudson's Bay Company and CHRIST Jeweler & Watchmaker. Weidel attended the Technical University of Dortmund.
Jonathan Williamson VP—Animal Care Education and Compliance
Jonathan Williamson assumed his current role as VP Animal Care, Education and Merchandising in 2017. Williamson joined Petco Animal Supplies in 2001 as a general manager and has held a variety of positions including vice president animal care, education and compliance, merchandise director and managerial roles.
Sarah Wise CM—Hardlines
Sarah Wise has been Category Manager for Tractor Supply Company since 2022. She first came to the company in 2021 as merchandise coordinator, fencing. Wise was previously assistant buyer, baby apparel for Zulily and had also founded Rum & Wander in 2013, an e-commerce and wholesale swimwear brand. Wise attended Northern Kentucky University and Point Loma Nazarene University.
Leading Retail Pet Executives
Alison Happe Woldman
CM—Hardlines; Flea, Tick, Grooming, Health and Wellness, Litter and Accessories, Travel and Waste Management
Alison Happe Woldman has been Category Manager with Pet Supermarket since 2023. She previously worked with Newell Brands and for Jarden Consumer Solutions. Woldman attended the University of South Florida.
Evan Young Director—Pet and DIY
Evan Young has been Director of Merchandising—Pets for Meijer since 2021. He first joined the company in 2014 and held several roles including business analyst, buyer and inventory manager before transitioning to his current role. Young attended Grand Valley State University. He enjoys golfing, traveling, spending time with his wife and kids and attending and watching professional sporting events.
Adam Woodward SVP, Franchise Operations
Adam Woodward is the SVP of Franchise Store Operations for Pet Valu, overseeing relations with the company’s franchise owners who cumulatively operate more than 400 stores under the Pet Valu family of banners. Prior to joining Pet Valu in 2011, he held various positions of increasing responsibility. Woodward attended York University and Seneca College.
Christine Young Co-Owner and Operations Director
Christine Young is Co-Owner and Director of Operations for Boston Dog Company.
Mary Young Owner
Mary Young has been Owner of Paw Street Market since 2016. She previously was director of retail operations for Bosley's by Pet Valu, and her history with Bosley's Pet Food Plus extends as far back as 1989 when she first came to the company as a retail manager. Young attended Simon Fraser University.
You came (to North America’s most comprehensive pet product marketplace). You saw (the latest, greatest pet products). You conquered (your business challenges). And we can’t wait for you to keep that momentum going next year! Thank you for helping to make SUPERZOO the incredible, fun-filled event that it is. We look forward to seeing you in 2025!
August 13-15, 2025
Education: August 12-13, 2025
Mandalay Bay, Las Vegas, NV
18,000+
Pet professionals participate, including:
10,000 buyers—the most in North America
3,300+ buying companies 1,000+ exhibitors
Largest Industry Show Floor
330,000 square footage
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