Road Passenger Vehicle Driving
Community Transport Workbook Activities
Š Accrington & Rossendale College MMXIII - HB v2
Community Transport
YOUR NAME: ……………………………………………………………………………………..
ASSESSOR NAME:
……………………………………………………………………………………..
START DATE:
......................................................................................................................
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Community Transport
To confirm the evidence sumitted to claim competence is authentic, tick (a ) the appropriate box to indicate the assessment methods used to show competence for each unit Then, complete a statement showing how you have achieved these units. This statement should include; » how you completed the units and what you have learnt from the experience.
» how long you have been working towards these units.
» how this has affected the way you approach driving community transport vehicles.
Once you have done this, your assessor will write a statement providing support for your statement and describing how you have achieved these units.
UNITS ACHIEVED
OB KU PD WT PE OT
UNIT CU2788: Provide Professional Customer Service in the Road Passenger Transport Industries UNIT CU2789: Deal with Emergencies and Incidents During a Journey Transporting Passengers UNIT CU2790: Provide a Transport Service for Passengers Who Require Assistance
UNIT CU2798: Plan Routes in the Road Passenger Transport Industries
OB: Observation PE: Product Evidence
Learner Statement:
KU: Knowledge / Workbook WT: Witness Testimony
Assessor Statement:
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PD: Professional Discussion OT: Other
Learner & Assessor Declaration
UNIT CU2787: Drive Community Transport or Chauffeured Vehicles Safely and Efficiently
Community Transport If a candidate is dissatisfied with an assessment outcome, they have the right to appeal. There are 3 stages in the appeals procedure and each stage must be exhausted before proceeding to the next one. Candidates are advised to keep their own copies of all the documents used in the appeals procedure. The main reasons for an appeal are likely to be : »
Complaints and Appeals Procedures
»
The candidate does not understand why they are not yet regarded as competent, due to unsatisfactory feedback from the assessor.
The candidate believes they are competent and that the assessor has misjudged them, or has failed to utilise some vital evidence.
Stage 1 If a candidate has received a decision as to their competence with which they are unsatisfied, they have the right to appeal directly to the assessor who carried out the assessment. This appeal must be in writing and clearly indicate: »
»
Points of disagreement
The evidence in the portfolio that the candidate believes meets the requirements of the standards for claiming competence
Stage 2 Candidates who are not satisfied with the outcome of their stage 1 appeal can next appeal to the Centre's Internal Verifier. This appeal must be in writing, but need not repeat the detail provided at Stage 1 as all the documentation used at stage 1 will be passed onto the Internal Verifier. The verifier will forward a decision to the candidate & assessor within two weeks.
Stage 3 Candidates who are not satisfied with the outcomes of stage 2 of the appeals procedure and who have exhausted all the Centre's internal appeals procedures, may proceed to Stage 3. This appeal must be in writing to the EDI General Manager Operations, and must be accompanied by copies of all documentation from Stages 1 & 2. There must also be evidence that the candidate has exhausted all the Centre's internal appeals procedures.
An investigation will be undertaken on behalf of EDI and a report will be compiled for consideration by the EDI Appeals Panel. This consideration will lead to one of 2 decisions EITHER the Appeals Panel will support the recommendation of the report for the appeal to be upheld or rejected. OR the Appeals Panel will appoint an independent assessor and require the candidate to re-submit their portfolio and be available for an interview on an agreed date. The independent Assessor will then report to the Appeals Panel. The appeal will either be rejected or upheld. THE DECISION OF THE APPEALS PANEL WILL BE FINAL.
A fee will be charged to the candidate at Stage 3. This fee will be refunded if the appeal is upheld.
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Community Transport The appeals procedure aims to ensure the following: »
» »
The operation of the appeals procedure, and results arising from it, are monitored to determine future policy
All candidates' complaints are acknowledged and investigated to establish the facts and evidence supporting the appeal. If a complaint is considered justified, remedial action will be taken
The appeals procedure and how it may be utilised must be communicated and available in writing to all candidates. Composition of the Appeals Panel
The Appeals Panel will comprise the chair and one other independent member of the Advisory Council for Education and Training, the General Manager Operations and the Director of Technical Development. The Land Transport Team Co-Ordinator contact details are: Graham Rowe Accrington & Rossendale College, Broad Oak Campus, Broad Oak Road, Accrington, Lancashire. BB5 2AW.
Telephone: 01254 389933. Fax: 01254 354001. e-mail : landtransport@accross.ac.uk
Accrington & Rossendale College Complaints Procedure
If you wish to make a complaint about any aspect of the college or your assessor, forms are available from Information+ and guidance centres.
Completed forms are sent to the responsible college manager who will respond within 15 working days. If you are dissatisfied with the manager's handling of the complaint, you can appeal to the College Principal, who will investigate the matter again and give you a response within 10 working days.
If you are still dissatisfied your final recourse is to the Chief Executive of the Further Education Funding Council or the Secretary of State for Education and Employment. Telephone: 01254 389933. Fax: 01254 354001. email - info@accross.ac.uk
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Complaints and Appeals Procedures
All candidates who register an appeal receive a formal reply within 8 weeks. It is intended that the response will be to the mutual satisfaction of the candidate and EDI
Community Transport Skills Activity
Skills of a Community Transport Driver
Complete the boxes below with the skills that are required to be a competent Community Transport Driver. When these have been completed, you will have identified the criteria by which your performance and knowledge will be assessed for your Qualification BASIC SKILLS
CUSTOMER SERVICE SKILLS
DRIVING SKILLS
OTHER SKILLS
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Community Transport
Unit CU 2787
The purpose of this unit is for learners to demonstrate occupational competence in driving community transport or chauffeured vehicles safely and efficiently.
This unit is particularly suitable for learners working as a driver in the community transport or chauffeur industries
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Activities Unit CU 2787
Drive Community Transport or Chauffeured Vehicles Safely and Efficiently
Community Transport
Activity 1.1
Daily Vehicle Checks
For this activity, identify in the word search grid below some of the things you need to check before taking your vehicle out for the first time.Circle them with a pen and cross them off the list below.
WASHERS OIL BODYWORK EXTINGUISHER
WIPERS WATER HORN MIRRORS
LIGHTS EXITS DEMISTERS HANDBRAKE
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TYRES SEATS LIFT
WHEELNUTS SEATBELTS EQUIPMENT
Community Transport
Activity 1.2
Describe your company’s first user defect check procedure.
Describe how you would get a replacement vehicle if yours is found to be defective.
Outline the current legislation about medical fitness requirements to drive passenger carrying vehicles.
Describe how alcohol, drugs or any other substances are likely to affect behaviour.
Describe the effects of tiredness and stress and the importance of rest periods.
Outline the relevant regulations for carrying passengers.
Describe who the regulatory authorities are and outline their powers.
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Legislation, Regulatory Authorities & Fitness to Drive
If you find any defects during the above procedure, how and to whom are they reported?
Community Transport
Activity 1.3
Care must be taken when travelling over speed humps or tables as well as slowing down and stopping the bus. How you perform these activities during a journey can affect the safety and comfort of your passengers. Listed below are both scenarios. Firstly, describe the effect of scenario ‘A’ on the passengers and vehicle then determine what could happen if travelling over speed humps is conducted in this manner. Then, describe how scenario ‘B’ affects your passengers, vehicle and what could happen if you use your brakes in this manner.
A - Travelling too fast over speed humps or tables.
Forces in Motion
B - Sharp, hard, harsh braking.
A
Effect on the passengers
What could happen as a result?
What would you do to ensure passenger safety and comfort
B
Describe how your personal driving style affects other road users.
Identify the relevant laws and codes of practice related to eco-safe driving.
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Community Transport
Activity 1.4
Eco-safe driving is a recognised and proven style of driving that contributes to road safety, whilst reducing fuel consumption and emissions. For this activity, describe how the fuel efficiency of your vehicle can be maximised by the correct use of the gearbox and brakes. Include in your statement how to adapt your driving style to be more fuel efficient in various traffic conditions.
Fuel Efficient Driving
If your vehicle will achieve 25 miles (40 km) per gallon (4.54ltrs) of diesel, how many gallons or litres of diesel would it take to travel 300 miles (483 km)? SHOW HOW YOU HAVE WORKED OUT THE ANSWER
The fuel tank on your vehicle holds 20 gallons (91 litres) of diesel, based on the fuel consumption figures above, how far could you travel before the tank was empty? SHOW HOW YOU HAVE WORKED OUT THE ANSWER
1 gallon = 4.54 litres.. Based on the fuel consumption figures above, how many litres of fuel would you need for a journey of 225 miles (362 km) SHOW HOW YOU HAVE WORKED OUT THE ANSWER
On a journey, your average speed is 35mph (56km/h). How far will you have travelled after three and a half hours? SHOW HOW YOU HAVE WORKED OUT THE ANSWER
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Community Transport
Weather Conditions & Stopping Distances
Activity 1.5
As a professional driver, you encounter all sorts of weather conditions. It is important that you adapt your driving according to the current conditions. In this activity, identify some weather conditions you may face. Then describe how you adapt your driving style to meet these conditions.
Weather Condition
Describe how you would adapt your driving style to meet these conditions
How do you calculate stopping distance? (fill in the blanks)
+
At 30mph (48km/h), your vehicle is travelling at 44 feet (13.4m) per second. Extensive research has shown that 90% of the driving population can react to a situation, on average, in 2 seconds. How far would your vehicle have travelled in this time?
SHOW HOW YOU HAVE WORKED OUT THE ANSWER
You are travelling on a dual carriageway in wet weather at 60mph (96km/h). You have made sure to leave the recommended four second gap between you and the vehicle in front. What would this distance be in feet?
SHOW HOW YOU HAVE WORKED OUT THE ANSWER
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= Stopping Distance
Community Transport Activity 1.6
Outline the relevant legislation relating to the use of seatbelts.
Describe how to adapt personal driving style for heavy traffic.
Seat Belts, Personal Driving & Safety Controls
Describe how to adapt personal driving style for slow-moving and high-speed vehicles.
Describe the requirements of relevant laws and codes of practice relating to driving, including: speed, position, signalling, parking, reversing & considering other road users.
Describe the technical characteristics and operation of the safety controls and how to use them to: control the vehicle, minimise wear and tear & prevent them from failing to work.
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Community Transport
Picking Up and Setting Down Safely / Lost Property
Activity 1.7 In the box below list some of the hazards that you may encounter when operating in a town centre pedestrian area or any other drop off / pick up point.Then identify what precaution you need to take to reduce or eliminate that hazard.
HAZARD or DANGER
Pedestrian Area
HOW TO REDUCE OR ELIMINATE
An unidentified package or substance is anything that you cannot immediately determine as being safe, recognisable or under normal cicumstances expect to find on your vehicle or in your workplace.
Describe your organisation’s procedure for dealing with unidentified lost property left on your bus or in your workplace.
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Community Transport Activity 1.8 (Learning Outcomes 6.2 - 6.6 )
Identify the relevant legislation relating to carrying passengers and stopping and waiting on the highway.
How do you adapt your driving style to suit different passengers when moving off or stopping?
Describe how to deal with a situation where you were unable to accept a passenger.
Moving Off, Stopping & Loading the Vehicle
Describe how to adapt to dangerous situations when moving off or stopping.
Describe how to load the vehicle while taking account of safety rules and procedures for using the vehicle properly.
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Community Transport Activity 1.9
Completing Your Driving Duty (Learning Outcomes 8.1)
1. Provide a statement that details your organisation’s procedure for parking, handing over or transferring responsibility of your vehicle to an authorised person.
2. Provide a statement that details your organisation’s cleaning and re-fuelling requirements.
Completing Your Driving Duty
3. Provide a statement describing the procedure for completing and handing in documents related to ending your duty. (Including Tachograph Charts where fitted) 1)
2)
3)
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Community Transport
Unit CU 2788
The purpose of this unit is for learners to demonstrate occupational competence in providing professional customer service in the road passenger transport industries.
This unit is particularly suitable for learners working as a driver or in operational roles.
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Activities Unit CU 2788
Provide Professional Customer Service in the Road Passenger Transport Industries
Community Transport
Diverse Groups of Passengers & Customer Service
Activity 2.1 For this activity, indicate in the circles, the diverse groups of passengers that travel on community transport services.
Once you have identified the diverse groups of passengers that travel on community transport, list them below and describe how you would provide a professional customer service to each.
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Community Transport
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Diverse Groups of Passengers & Customer Service
Describe how to use equipment and technology related to customer service
Non-Verbal Communication & Barriers to Communication
Community Transport
Activity 2.2 In this activity, devise a list of what you would consider to be positive non-verbal communication (ie.body language). Then, give a brief reason why. POSITIVE BODY LANGUAGE
I THINK THIS IS POSITIVE BODY LANGUAGE BECAUSE:
Occasionally you may experience communication barriers with your customers. Some customers may require special assistance. In the exercise below, identify any communication barriers you may experience with your customers. Using your experience, complete the grid and indicate your solution to the communication barrier you have identified.
COMMUNICATION BARRIERS
I WOULD OVERCOME THIS BY.......
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Community Transport
Activity 2.3
1. What is your company’s uniform / dress code?
3. Describe how you could improve the service you provide to your customers
4. Describe how you would deal with difficulties meeting the codes of dress, appearance and behaviour.
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Following Codes of Dress & Behaviour
2. What impression does your uniform / dress code promote to your customers?
Community Transport
Developing Positive Relationships With Customers
Activity 2.4
Developing Positive Relationships with Customers
Provide a statement describing your organisation’s policy for promoting customer care include your responsibilities and the problems you may face when promoting customer care. What customer service information will benefit the organisation. How do you report customer service issues and what are your organisational procedures for keeping customers informed?
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Community Transport
Unit CU 2789
The purpose of this unit is for learners to demonstrate occupational competence in dealing with emergencies and incidents during a journey transporting passengers in the community transport and chauffeur industries.
This unit is particularly suitable for learners who work as drivers of community transport vehicles and chauffeurs.
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Activities Unit CU 2789
Deal with Emergencies and Incidents During a Journey Transporting Passengers in the Community Transport and Chauffeur Industries
Community Transport Activity 3.1 - Provide statements about how you would deal with the incidents below.
Remember to refer to your company procedure and legal requirements.
Emergencies and Incidents
Describe your organisation’s procedure for dealing with unexpected diversions.
Describe your organisation’s procedure if you are involved in a third party collision.
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Community Transport
Describe your organisation’s procedure for dealing with a vehicle fire. Include in your statement how you would evacuate the vehicle.
Emergencies and Incidents
Provide a statement describing how you would assist a passenger that had become ill on your vehicle. Include in your statement any organisation’s procedures you should adhere to.
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Community Transport a) Describe your organisation’s procedure for dealing with sharp objects.
b) What are the possible risks from sharps or bodily fluids?
Emergencies and Incidents
a)
b)
List the things that can affect passengers’ morale and customer service in emergencies and incidents.
Describe at what point, and how help should be sought during an emergency or incident.
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Community Transport Describe how to reduce possible dangers in travel related emergencies and incidents.
Describe how you reduce inconvenience to passengers during an emergency or incident.
List the report forms or cards you may use in your organisation. Then, indicate what should be reported to the organisation on these forms or cards. REPORT FORM
WHAT SHOULD BE REPORTED?
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Reporting Occurrences
Activity 3.2 Reporting Occurrences
Activity 3.3
Community Transport
Dealing with Roadside Checks by VOSA or the Police
Roadside Checks By VOSA or the Police
(Learning Outcomes 4.1- 4.6)
Provide a statement listing the possible events that might have to be dealt with during a roadside check. Include the minimum information you are required to give by law. Also identify the limits of authority of a police officer or VOSA official during a roadside check. What things could affect passenger morale during roadside checks? Also include at what point and how help should be sought when dealing with roadside checks by the police or VOSA
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Community Transport
Unit CU 2790
The purpose of this unit is for learners to demonstrate occupational competence in providing a transport service in the community transport and chauffeur industries for passengers who require assistance.
This unit is particularly suitable for learners who work as drivers of community transport vehicles and chauffeurs.
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Activities Unit CU 2790
Provide a Transport Service in the Community Transport and Chauffeur Industries for Passengers who Require Assistance
Community Transport
The Equality Act 2010
From 1 October 2010, the Equality Act replaced most of the Disability Discrimination Act (DDA). However, the Disability Equality Duty in the DDA continues to apply. The Equality Act 2010 aims to protect disabled people and prevent disability discrimination. The 'Disabled people's rights in everyday life' page is about the parts of the Equality Act 2010 that provide protection from disability discrimination. (www.direct.gov.uk)
This act and the PSV Conduct Regulations place specific duties on the driver in respect of the carrying of disabled persons on local bus services when operating accessible vehicles.
Equality and Diversity
Equality & Diversity
Equality and diversity is about the day-to-day issues that affect people, their differences, their similarities, and how to communicate and relate to each other. It is important for us to accept that we all have different needs at different times in our lives.
Equal opportunity initiatives typically take place because the law has compelled organisations to create a ‘level playing field’ in the workplace. They aim to ensure that individuals, irrespective of their race, sex or disability can have equal access to employment opportunities and the services that different organisations provide.
Diversity recognises that each of us is different and unique, consequently, it makes sense that treating everyone the same is not necessarily going to work. Different people will have different aspirations, expectations, opportunities, responsibilities and needs. Therefore treating people fairly means recognising their differences, respecting them and acting accordingly. Diversity is about valuing difference.
Activity 4.1 Describe how to recognise and interact with passengers who may need assistance.
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Community Transport Describe the requirements of legislation & codes of practice when providing assistance.
Describe the limits of personal ability & responsibility when providing assistance.
Describe how to communicate with passengers who need assistance.
Describe how to make sure passengers are safe and comfortable
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Equality & Diversity
Describe how to assess personal risk and risks to other people.
Community Transport
Access Systems
Vehicle Systems and Restraints
To assist someone who uses the mechanical lift or ramp to access your vehicle you should: Always let the passenger know what is happening. Wear appropriate footwear to ensure the best possible grip. Take extra care when using this equipment in wet and snowy conditions. Always ensure the lift or ramp is kept clean. Ensure a wheelchair passenger on a lift or ramp faces towards your vehicle. Follow manufacturer’s instructions and company guidlines.
Wheelchair Restraints
There are many types of restraints and tiedowns available with varying designs. It is vital that you know exactly how the systems fitted to your vehicle work as wheelchairs are not rigid and can flex or collapse if not restrained or tied down properly. You should, therefore, obtain and read the manufacturers’ instructions relating to the specific systems on your vehicle. Activity 4.2 Seat Belt Regulations
Front Seat
Driver
Seat belt must be worn where fitted
Rear Seat xxxxxxxxx
Child under 3 years of Appropriate child Appropriate child restraint age restraint must be worn must be worn if available Child Aged 3 to 11 & under 1.5m (approx 5ft) in height
Appropriate child Appropriate child restraint restraint must be worn must be worn if available. if available. If not, an If not, an adult belt must adult belt must be worn be worn if available
Child aged 12 or 13 or Adult seat belt must be younger 1.5m (approx worn if available 5ft) or more in height
Adult seat belt must be worn if available
Seat belt must be worn if available
Seat belt must be worn if available
Adult passengers
Further information can be obtained from the Department for Transport (DfT)
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Whose Responsibility
Community Transport Activity 4.3
Describe the relevant legal requirements and codes of practice for transporting passengers who use wheelchairs.
Explain how to carry out approved safety checks on equipment for seating and securing passengers and wheelchairs.
Explain the requirements and importance of using passenger lifts and equipment.
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Vehicle Systems and Restraints
Describe how to use the different types of equipment for seating and securing passengers and wheelchairs to ensure their safety.
Community Transport
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Community Transport
Unit CU 2798
The purpose of this unit is for learners to demonstrate occupational competence in planning routes in the road passenger transport industries. This unit is particularly suitable for learners who work as drivers in road passenger transport.
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Activities Unit CU 2798
Plan Routes in the Road Passenger Transport Industries
Community Transport
Preparing for a Journey
Activity 5.1 List the types and sources of maps and describe the appropriate ones to use.
List the location and direction of main cities, airports, landmarks, motorways and trunk roads in relation to a defined place in the local area.
List and describe the road markings, tourist information and landmark abbreviations
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Community Transport Activity 5.2
Describe the relevant regulations relating to the boundaries and limits to which the service is allowed to travel or run.
Explain how to identify from map symbols information about class of roads, transport systems and land features.
Describe how to access travel news available on road works, train times, flight arrivals and departures.
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Preparing for a Journey
Describe how in-vehicle navigation systems work.
Community Transport
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Community Transport Activity 5.2 Continued
Describe the importance of keeping the passenger informed on the progress of the journey and any diversions from the agreed route.
Explain the importance of taking account of any possible delays or needs of the passenger when planning a journey
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Communicating with Passengers About Routes
Outline the relevant regulations and restrictions on where a passenger may be dropped off
Using Route Planning Resources
Community Transport
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Community Transport Activity 5.3
Referring to the map on the opposite page, use a highlighter pen to illustrate the best route to get from Preston to Euxton and then to Darwen. Then, below, write down the route you have chosen.
Using this mileage grid, work out the distances below. Then estimate the amount of fuel required for each journey if your vehicle consumes fuel at a rate of 6 miles per litre. Birmingham to Oxford ................ miles. Estimated fuel required ..........................litres. Manchester to Carlisle ............... miles. Estimated fuel required ..........................litres.
Glasgow to Portsmouth ............. miles. Estimated fuel required ...........................litres.
If you were to undertake a long journey where would you take rest breaks that may be needed to comply with regulations and passengers’ needs?
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Using Route Planning Resources
Identify an alternative route if there is a delay due to road works, accidents or any other incidents
Community Transport
Route Planning Assessment
As part of your driving assessment your assessor will ask you to demonstrate that you can plan a route from Accrington College to Highfield Hall Nursing Home and then on to The Royal Blackburn Hospital. You will also need to demonstate that you can use a map or satellite navigation system to assist you finding this destination.
Driving Academy Patient Transfer Sheet Pick Up
Route Planning Assessment
Highfield Hall Nursing Home, Grane Road, Haslingden, Lancashire. BB4 5ES.
Destination
The Royal Blackburn Hospital, Haslingden Road, Blackburn, Lancashire, BB2 3HH.
Special Instructions
Passenger is a wheelchair user. DO NOT enter the nursing home site. Park in a suitable safe place outside. Stop at the hospital entrance in a suitable safe place.
Identify below the primary route you would use to reach your allocated destination.
........................................................................................................................................
........................................................................................................................................ Identify below an alternative route you would use to reach your allocated destination ensuring effective use of driving time. ........................................................................................................................................
........................................................................................................................................ Estimated driving time required to reach the allocated destination.
....................................................................................................... Estimated distance to the allocated destination. ...................................................................................................... Comments:
Planned and arrived at the allocated destination satisfactorily. Assessor Signature:
..........................................................
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Community Transport
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Assessment Documents
Assessment Documents
Community Transport ASSESSMENT PLAN
Road Passenger Vehicle Driving (Community Transport) CANDIDATE ..................................................... DATE
Interim Driving Assessment and Progress Report ABCDEFG
ASSESSOR
................................................
ASSESSMENT METHODS TO BE USED :
..............................
ASSESSMENT LOCATION
OBSERVATION
TIME. .................................. .............................................
ORAL QUESTIONING
WRITTEN EVIDENCE
WORK PRODUCTS
WITNESS TESTIMONY
WRITTEN TEST
SIMULATED EVIDENCE
ACCREDITED PRIOR LEARNING
a) UNITS THAT YOUR PERFORMANCE WILL BE ASSESSED AGAINST (a
UNIT Drive Community Transport or Chauffeured Vehicles Safely and Efficiently CU2787 Provide Professional Customer Service in the Road Passenger Transport UNIT Industries CU2788 Deal with Emergencies and Incidents During a Journey Transporting UNIT CU2789 Passengers
UNIT Provide a Transport Service for Passengers Who Require Assistance CU2790 UNIT Plan Routes in the Road Passenger Transport Industries CU2798
ASSESSOR SIGNATURE ...................................................
CANDIDATE SIGNATURE ...................................................
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Community Transport Vehicle Checks
Good
Adequate
Needs Improving
Moving Off & Stopping Use of Mirrors
Use of Signals
Response to Signals and Signs Awareness and Planning
Judgement Meeting Traffic Use of Speed
Distance From Other Vehicles Clearance From Obstructions Junctions and Roundabouts Reversing Manoeuvre Banksman Signalling
Assessment Feedback.
Development points learner should address prior to next assessment.
Learner Signature ................................................... Instructor Signature ............................................... Date .............................. 45
Interim Driving Assessment and Progress Report ABCDEFG
Lane Discipline
Community Transport ASSESSMENT PLAN
Road Passenger Vehicle Driving (Community Transport) CANDIDATE ..................................................... DATE
ASSESSOR
................................................
ASSESSMENT METHODS TO BE USED :
ASSESSMENT LOCATION
TIME. .................................. .............................................
OBSERVATION
ORAL QUESTIONING
SIMULATED EVIDENCE
ACCREDITED PRIOR LEARNING
WRITTEN EVIDENCE
WORK PRODUCTS
WITNESS TESTIMONY
Assessment Plan
..............................
WRITTEN TEST
a) UNITS THAT YOUR PERFORMANCE WILL BE ASSESSED AGAINST (a
UNIT Drive Community Transport or Chauffeured Vehicles Safely and Efficiently CU2787 Provide Professional Customer Service in the Road Passenger Transport UNIT CU2788 Industries Deal with Emergencies and Incidents During a Journey Transporting UNIT CU2789 Passengers
UNIT Provide a Transport Service for Passengers Who Require Assistance CU2790 UNIT Plan Routes in the Road Passenger Transport Industries CU2798
ASSESSOR SIGNATURE ..........................................................
CANDIDATE SIGNATURE ..........................................................
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Community Transport
Driving Assessment - Category D1 Minibus
Your assessor will use this sheet to record any faults you make during your assessment drive. You wll be allowed to make up to FIFTEEN faults (F) and still gain a pass. However, should you make ONE or more serious/dangerous faults (S/D), then you will fail the assessment drive. Multiple faults in any one category may result in a serious/dangerous fault being recorded. S/D F S/D F Eyesight
Ancillary Controls
Vehicle Checks
Judgement
Control
Crossing Traffic
Accelerator
When Overtaking
Gears
Clutch
Use of Speed
Footbrake
Handbrake
Steering
Move Away
Postion for Normal Stops Delivery / Loading
Safely
Position for Drop Off / Pick Up
Undercontrol Use of Mirrors
Clearance from Kerbs
Clearance from Buildings
Before Signaling
Distance from Other Vehicles
Changing Speed
Clearance from Obstructions
Changing Direction Use of Signals
Meeting Traffic
Junctions & Round Abouts
Where Necessary
Observation
Correctly
Approach
Properly Timed Responses
To Signs Signals
To Other Road Users Lane Discipline Pedestrian Crossings Awareness & Planning
Postion
Total Faults Serious / Dangerous Result: Pass
Fail
Assessor Signature:
............................................................................ Date:
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............................................................................
Community Transport
Driving Assessment - Category D1 Minibus
Your assessor will use this sheet to record any faults you make during your assessment drive. You wll be allowed to make up to FIFTEEN faults (F) and still gain a pass. However, should you make ONE or more serious/dangerous faults (S/D), then you will fail the assessment drive. Multiple faults in any one category may result in a serious/dangerous fault being recorded. S/D F S/D F Eyesight
Ancillary Controls
Vehicle Checks
Judgement
Control
Clutch
Footbrake
Handbrake
Steering
Move Away
Safely
Undercontrol
When Overtaking Use of Speed Postion for Normal Stops
Position for Drop Off / Pick Up Clearance from Kerbs
Clearance from Buildings
Before Signaling
Distance from Other Vehicles
Changing Speed
Clearance from Obstructions
Changing Direction Use of Signals
Crossing Traffic
Accelerator
Gears
Use of Mirrors
Meeting Traffic
Where Necessary
Junctions & Round Abouts
Observation
Correctly
Approach
Properly Timed Responses
To Signs Signals
To Other Road Users Lane Discipline Pedestrian Crossings Awareness & Planning
Postion
Total Faults Serious / Dangerous Result: Pass
Fail
Assessor Signature:
........................................................................... .Date:
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Community Transport
Professional Discussion / Review
When you have completed your workbook and practical assessment(s), your assessor will conduct a review of your work. This is an opportunity for your assessor to obtain any outstanding evidence or ensure that any weak evidence is made more robust and meets the required standards.
Your assessor will detail any discussion and reference this against the unit standards below.
Professional Discussion / Review
Professional Discussion / Review
Assessor Signature:
Date:
................................................................. Candidate Signature:
....................................................................
.................................................................
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Accrington & Rossendale College (Land Transport) Broad Oak Campus Broad Oak Road Accrington Lancs BB5 2AW Telephone: 01254 389933. Fax: 01254 354001 e-mail : landtransport@accross.ac.uk