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Case Study - Brett’s Story

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BRETT’S STORY

P E T-X i C A S E S T U DY Brett Farrier-Smith, 40, from Milton Keynes, had ­struggled to find steady employment due to his ADHD and learning difficulties. In 2015 he became homeless. Despite being a good problem solver, and having plenty of experience in warehousing and labouring, Brett’s confidence dropped as he found it difficult to provide a regular income and his future became uncertain. Brett found support from his local YMCA before his Job Centre advisor put him in touch with PET-Xi with a view to enhancing his employability to get his life back on track.

Support provided by PET-Xi Brett was enrolled onto PET-Xi’s Team Leading course where he ­received an immediate boost to his confidence, and expressed a desire to carry on learning when funding became available. He then gained Level 2 qualifications in IT and Customer Service, and was invited to take part in an interview process with Gloucestershire-based housing support company Mears Group. An online meeting with a representative from Mears was organised by PET-Xi Recruitment and Progressions Co-ordinator, Harry Craker to provide Brett and his fellow learners with guidance on the application process. Harry said: “Brett made an excellent impression with everyone he worked with during his PET-Xi courses because of his willingness to ask questions and contribute in group situations. “He had an obvious desire to better himself and worked very hard to extract as much as possible from each session before really impressing in the interview process.”

The outcome Brett was offered a role at the Mears Group to provide assistance over the phone and resolve queries for people living in social housing, ensuring a return to employment after a lengthy absence and difficult personal circumstances.


Harry Craker

After getting married in August, he is set to start his new job in September allowing him to provide for his wife and four young children and plan for the future.

PET-Xi TRAINING

“I’m really eager to start my new job and I have to thank PET-Xi for helping me to break down ­barriers and build my confidence. “I felt a massive sense of achievement after completing the courses and that progress alone was definitely something to celebrate, so to now be in a position where I am about to start a job where I will be supporting people who have been in similar situations to myself is incredible. “It’s been a real eye opener for what can be achieved if you have a vision and take the right steps to make it a reality.” Brett Farrier-Smith Together we work as one Brett’s courses were funded by the South East Midlands Local Enterprise Partnership (SEMLEP)

If you would like to do the same course as Brett we would love to hear from you! To sign up call Owen on: 07387 412 952 or email: omckendry@pet-xi.co.uk


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