Integration as-a-Service (IaaS): Definition and Benefits Zak
Cole
Integration as-a-Service (IaaS) has become a popular model for facilitating integrations between enterprise applications. Its popularity is driven by organizations seeking better connected systems in their increasingly complex and siloed enterprise architectures.
What is Integration as-a-Service?
Integration as-a-Service is a cloud model for integrating disparate technologies.
It is an extension of the Software as-a-Service (SaaS) model, where enterprises purchase software licenses on a subscription basis. In a similar vein, IaaS customers typically purchase integration services via subscription and pay-as-you-go models.
As with SaaS, IaaS vendors typically provide and maintain the infrastructure – i.e. servers – and a web-based interface for the end user.
By leveraging IaaS vendors, organizations can offload the burden of building, managing and maintaining integrations.
This means IaaS customers can enjoy greater agility, scalability and an increased scope for automating business processes within their organization.
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IaaS vs. iPaaS
Integration as-a-service and integration platform as-a-service (iPaaS) are not the same.
IaaS differs from iPaaS in that iPaaS vendors deliver an integration platform, not the integration itself. With iPaaS, you build (and maintain) the integrations. Typically, you’re also responsible for configuring and maintaining the integrations, which often requires extensive coding and the required skillset.
In contrast, IaaS vendors are responsible for providing and maintaining the integration as a complete service.
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Benefits of IaaS
Well-integrated applications provide organizations with a number of benefits including:
● Improved data availability
● Inter-application workflows
● Increased scope for process automation
● A more scalable architecture
By providing and maintaining the whole integration, IaaS benefits extend to:
● Managing costs more effectively through subscription and pay-as-you-go models
● Removing the burden of maintaining integrations
● Eliminating the cost of maintaining data center infrastructure
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ServiceNow-native Integrations from Perspectium
IT Service Management tools are a common use case for the integration as-a-service model.
● See also: The Unrivaled Guide to Data Integration for Service Management
Tools such as ServiceNow are notorious for generating huge volumes of potentially insightful data. However, the data needs to be extracted and replicated to solutions where it can be more comprehensively analyzed, manipulated and accessed.
As such, many organizations seek to better connect ServiceNow with other applications
Perspectium is an integration as-a-service vendor specializing in connecting ServiceNow – a leading ITSM solution – to other applications.
Extend ServiceNow Workflows to Other Apps, Teams & Third-Parties with Perspectium ServiceBond
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ServiceNow-native Integrations from Perspectium
As both a Premium partner, and a vendor facilitating integrations for ServiceNow themselves, Perspectium gives users the confidence they need to move huge amounts of data without performance issues.
• Trusted ServiceNow partner, endorsed and used by ServiceNow
• ServiceNow-native application, embedded within the ServiceNow platform
• Connect ServiceNow to solutions including BI, AI, ML and more
• e-Bond multiple ServiceNow instances, or ServiceNow with third-party solutions
• Push technology integrations that avoid the performance related issues caused by API calls and web services-based data transfers
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With Perspectium, users can also expect the following benefits:
● Performance. Move tens of millions of transactions every day without negatively impacting performance for better throughput.
● Security. Perspectium ensures integrations are secure. Customers hold the data-encryption keys that the integration uses.
● Availability. Integration with “store and forward” architecture ensures that your data always gets to where it’s needed.
● Scalability. Exchange as much data as you need, even as your data volumes grow. Enable interapplication workflows for attachments, work notes and related items without affecting performance.
● Privacy. Inbuilt data obfuscation capabilities ensure that PII data is not shared unintentionally.
● Compatibility. Ensure that all versions of all your applications continue to work together – even if you swap them out.
● Maintenance. Confidently upgrade your applications knowing that your integrations will keep working.
● Performance. Ensure performance not just of integrations, but all of the integrated applications as well.
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Looking for more information on your integration options? Choosing the Right Integration Approach is a Perspectium guide aimed at helping you make an informed decision when choosing your integration method.
Whether you’re already working with large data volumes and inhibited by existing integrations, or planning to future-proof your scalability, Perspectium can help.
Need more immediate advice on your ServiceNow integration project? Speak to us.
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