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YOUR SOURCE FOR BUSINESS AND AGRICULTURE IN LANARK, LEEDS & GRENVILLE SEPTEMBER 2013
VOL. 12 NO. 5
Gananoque Chamber presents a positive ‘Forward Vision’
By MONIKA S. WALKER Bright Mingle Media
-Business Today photo by JAN MURRAY
Leeds-Grenville MPP Steve Clark, 1000 Islands Gananoque Chamber President Joe Baptista, and Leeds-Grenville MP Gord Brown are all pleased with the Forward Vision of this community. The 1000 Islands Gananoque Chamber of Commerce held a breakfast meeting Aug. 23 at Cousins on King to present this vision to all who attended. on jobs and economic growth and assured those in attendance that this is exactly what the plan is. He proceeded to briefly explain this economic plan. “It takes action in three important areas.� This will include investing in getting Canadians the right skills for the jobs available. One way they plan to do this, he explains, “Is through the New Canadian Job Grant which provides up to $15,000 more per person to ensure that Canadians have the skills that they need, and that employers are seeking.� Secondly, they are investing in roads and bridges, and the third action plan is for investments in manufacturing. Reassuring those in
attendance that all the while they will work to “ensure that taxes remain low.� He continued “low taxes are crucial to economic success.� Brown reminded everyone that “our Conservative government has cut taxes over 150 times! Income taxes, GST, business taxes, and we’re very proud of that record.� The MP spoke: on the budget, initiatives and jobs; on tougher sentences for sexual offenders and new projects in place for victims; on infrastructure, work completed at the Customs Centre at Johnstown and the $60,000 that went into the 1000 Islands Bridge. See CHAMBER page 2
Why does it matter if a business thrives? The answer may seem obvious, but the truth is we don’t always know the true value of a business and all it offers our community without reflection. And the open secret? Businesses that thrive recognize their own value. The Perth Business Referral Network (PBRN) is a small and growing group of local business owners who meet weekly to network and learn to communicate their business value, developing referrals and cultivating the best quality product or service they can to offer the Perth community. “PBRN can give people who are new to the community a place to plug-in,� says Denise Carpenter-Ducharmes of Reiki Associates, a founder of the PBRN. “Friendships develop, and the group gets along as a group.� PBRN members seem eager to attend, despite the meeting’s early start. More than an enjoyable social gathering, however, the PBRN has been supporting both new and established local businesses
to grow steadily in success through their participation as members. Cheryl Sinfield joined the group in March of 2012 with two new businesses: as an artist and sculptor handcrafting “faery houses� and mystical creatures, and a cleaning business called “The Cleaning Faery�. The latter has been so successful that she now has a client waiting list, and she just finished hosting the third annual Faeryfest this past June 2, which featured her art, a thriving local event with a record number of vendors attending. “If I hadn’t had the PBRN, I wouldn’t have this success,� Sinfield enthuses. “They all came through referrals - word of mouth and now I often have to turn people away!� Economic Development Coordinator for the Town of Perth, Casey Buchanan, recognizes the value of PBRN to Perth, explaining, “It’s important for us to retain small businesses. We need the support both financially and to meet the needs of our town’s ever-changing and diverse market.� See PBRN page 3
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By JAN MURRAY The 1000 Islands Gananoque Chamber of Commerce held a breakfast meeting last month at Cousins on King to present its “Forward Vision� to all in attendance. Special guests, MP Gord Brown and MPP Steve Clark, joined Chamber President Joseph Baptista to present their upbeat plan for the future and discuss ways in which the community has and will continue to thrive. In his opening comments, President Baptista stated, “Chambers need to be run more like the businesses we serve.� He continued, “This means running effective programs that meet the needs of our business and of our partners.� Part of Baptista’s four-part plan is segmentation. “We are going to take into account all the different elements of the different businesses that are members. We are going to look at their business structures; we’re going to look at their value propositions; we’re going to look at their needs.� By doing this, he believes that “We will be able to develop future programs that fit the needs of those programs.� Other areas in his future vision include developing programs which include training and mentorship, communication, and also the Tourism Program. “The Chamber continues to be the major player in the communication of promotion of Gananoque and the 1000 Islands and we want to continue that,� assured Baptista. Brown said that for the federal government, the economy and long-term prosperity of Canada, takes priority. Brown declared, “So far, with the support of our economic development plan, Canada is doing very well. Our economy has created over one million net new jobs.� He continued, “It’s clear that we are on the right track.� Brown reiterated that the focus needs to stay
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REGIONAL BUSINESS NEWS
Wick Witch Candle Co. crafts up fragrant creations in Merrickville By STAFF Rather than the eye of newt and bat whiskers found in a traditional witches’ brew, a new sorceress in Merrickville is cooking up a different combination using fragrant oils and soy wax. Lianne Kulp-Aultman is the face behind Wick Witch Candle Co., which recently opened a new location in the heart of Merrickville within the historic Aaron Merrick building at 108 St. Lawrence Street. The block also houses the Yellow Canoe Café, Mirick’s Landing Country Store and Unraveled. Previously situated in Perth from May until August of this year, she made the move to the small village on Aug. 26. Wick Witch Candle Co. specializes in producing small batches of hand-poured 100 per cent all natural soy wax candles whose fragrant concoctions are an environmentally friendly alternative to traditional candles, right down to the stylish reusable containers. A creative soul who enjoys refinishing antique furniture and thrift shopping, this business seems like anything but a job to Kulp-Aultman. “It’s arts and crafts every day for work and that’s not work at all,” she commented. No stranger to Merrickville, having called it home a few years back, KulpAultman jumped at the chance to return. “This space became available and I thought it would be a great opportunity to have a lot more exposure and traffic,” she said during a recent interview. “The locals in Perth were so supportive but I was missing out on tourist traffic from the main streets. It was too secluded a location.” And she has been welcomed back with open arms. “The reception has been good so far. Word is getting out and it’s still pretty new, but all of the businesses in the building have been really supportive as well,” Kulp-Aultman remarked. Stepping into Wick Witch’s intimate boutique, customers are immediately transported into a vintage setting, complete with whimsical lighting antique fixtures which proudly display the lovingly crafted candles, available in 14-ounce apothecary style, eight-ounce rustic mason, six-pack tealights and flameless wax melters, as well as individual votives. One also can’t miss the wall of antique teacups in store, one of the most unique aspects to Wick Witch. Due to the low burning point of soy wax, the fine bone china of the treasured teacups makes the perfect vessel for an elegant candle. Kulp-Aultman offers pre-made up-cycled teacup candles or clients can bring in their own (or a treasured jar) and have it paired with their favourite smell. “I like doing (custom candles) in a customer’s favourite teacup, jar or
mint smells.
Submitted photo
One of the newest businesses to open in Merrickville is Wick Witch Candle Co., which specializes in 100 per cent, all natural soy candles. Owned by Lianne Kulp-Aultman, the store is nestled within the historic Aaron Merrick building in the village. Above, Kulp-Aultman displays her eco-chic teacup candles. container because it personalizes it. I think that people also enjoy being able to interact with the crafter making the product,” Kulp-Aultman stated. “It’s not from some big warehouse, you can see it being made onsite and it’s positive for the environment.” Those teacups also take on another life as a garden candle on a copper tube, which can also be purchased in store. Kulp-Aultman uses a natural citronella scent to keep bugs at bay and once it has finished burning, the cup can be wiped clean with soapy water and transforms into a bird feeder. Kulp-Aultman said she has perfected an abundance of 21 scents and there’s something for everyone. There’s no question that the best-selling fragrance is Wick Witch’s signature Bad Witch, a sensual and spellbinding aroma featuring patchouli, sandalwood, musk, amber and sage, mixed with the fruity clementine and mango. “I have to pour Bad Witch almost every day to keep up with demand,” she said. Its sister scent is the lighter Good
Witch, a romantic infusion of citrus tones, violet flower and sweet grass. Other popular fragrances include Ginger Lime, Clementine & Green Tea, Woodland Willow, Maple Sugar, Orange Pekoe, Warm Vanilla Sugar and Minty Green. She recently unveiled her fall 2013 scents: Chutney Spice, featuring pumpkin, apple and clove; Ginger Nutmeg, reminiscent of a ginger molasses cookie; as well as warm and inviting Cinnamon Cider. Kulp-Aultman said she is also currently preparing her Christmas line which will feature mistletoe and pepper-
Long road In six years, the Toledo native has come a long way from making candles just a few short blocks away on Lewis Street to opening her own business. “I was selling candles off my front porch on the weekends when I lived here in Merrickville,” Kulp-Aultman commented. “I’ve had people come up to me and say that they’d been searching for me and can’t believe that I’m back in Merrickville.” Her passion for soy candles developed while working as a flight attendant with Zoom Airlines. “When I was flying around with Zoom, I fell in love with a brand on the west coast and when I came back to Ontario, I couldn’t find it or anything like it,” she recalled. So she did the next best thing and decided to make her own. “I started by ordering five pounds of (soy) wax at a time, experimenting and trying to make my own, now I’m up to ordering 500!” She decided to turn it into a business when, after six years with the company, Zoom went bankrupt in 2008 and she lost her job. While taking small business courses, perfecting her scents, candle blends and packaging, Kulp-Aultman was a regular on the local craft show circuit. “You make a lot of bad candles before you make a lot of good ones,” she joked. She has a passion for the candle making process and providing a product that is also environmentally responsible was important to her. There are many benefits to choosing soy candles, she pointed out. “I really like that soy is clean burning, lasts twice as long and is from a sustainable, renewable resource,” KulpAultman explained. “The oils, wicks, everything is all natural and the candles are dye-free. There are no scary ingredients that you can’t pronounce.” “There’s the education aspect too. People still aren’t sold on soy because they don’t know the benefits of soy over traditional paraffin wax,” she added. “I’m trying to change that.” Wick Witch Candle Co. is open seven days a week, from 10 a.m. to 5 p.m. For more, visit www.wickwitch.com or look for their page on Facebook.
Submitted photo
Shown at left, the interior of the shop transports customers into a vintage setting.
CHAMBER From front page
Brown was proud to announce that two of his private member’s bills were passed. The first involved allowing the parents of critically ill children to receive employment insurance benefits for compassionate care. The second was the renaming of St. Lawrence National Park to 1000 Islands National Park. MPP Clark thanked the members of the Chamber for all their hard work and efforts to make this area what he considers the nicest little corner in Ontario. Clark assured everyone that at the current time, the casino is the number one priority. He elaborated, “I think we put forward an air-tight irrefutable case that the 1000 Islands Casino should stay where it is.” He pledged to all, “I am not going to stand by idly if there is a special deal in another community like Ottawa for two locations.” He assured everyone, his plan is to build on those successful sites; sites like Gananoque. He strongly believes success should be built upon and not dismantled. Clark wanted everyone aware that they have taken steps to make their presence in Gananoque more accessible. “We started to have community meetings here at the emergency services building.” Recognizing that not everybody can make it to Brockville, he is in Gananoque at the community building every Friday afternoon from 1-3 p.m. Clark spoke on the PC party’s very ambitious plan to turn the economy around and to “put those 600,000 men and women who have lost their jobs back to work.” Over the last year, leader of the opposition, Tim Hudak and other members of the caucus have put together 15 papers called the ‘Path to Prosperity’. “They outline everything from energy to skilled trades to post secondary education, health care.” Clark added, “I want to make sure that the province creates the right climate for private sector investments. I think it should be a job enabler, rather than a job creator. I think that cutting the red tape that we have in government right now would be a great thing because many businesses are telling me that that’s a job killer.” During question period, the continuing work on the 1000 Islands bike path was discussed and Ann Weir, Economic Development Manager for the Leeds Grenville Economic Development Office was pleased to share that the counties have committed to the $400,000 to complete the path. It was evident members of the community are ready to work together to ensure the 1000 Islands thrive in the coming years. Baptista wrapped up the meeting by thanking everyone for their involvement. “Working together, all partners, we can truly take this to the next level. I really do see some great opportunity for us.”
Good news, growth for Eastern Ontario modular home manufacturer Guildcrest Homes is opening a new Model Court and Design Centre in Morewood, Ontario in a three-day celebration; Friday, Saturday and Sunday, Sept. 20, 21 and 22, 2013. “Our Model Court has been completely rebuilt,” says Bob Egan, Operations Manager. “All the old models have been replaced with brand new homes. We’re
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introducing The Dundas II and The Wellington, and we’ve also added a new Sales Office based on our popular model The Essex. Plus, we have a new Design Centre where you can see all the colours and selections that will go into your home. It’s been a busy summer here and we’re ready to show off our progress.” In all, there is more than 6,000
square feet of new facilities for visitors to see in addition to the factory which visitors can always tour during normal hours of operation. “We’re poised for growth in 2014 and this is our big kick-off!” says Egan. “Our expectation is that all our Retail Sales from our facilities in Morewood, Kingston and Carleton Place will benefit from this significant local invest-
BUSINESS TODAY
ment.” The ribbon cutting ceremony for the new facility will take place at 10 a.m. Friday, Sept. 20. There will be factory tours available to all visitors. On Saturday and Sunday there will be live radio broadcasts, a barbecue and plenty of activities and prizes.
Mill Street in Morewood, Ont. Guildcrest is a modular home builder producing more than 200 homes each year, delivering them throughout Ontario. Guildcrest has been building high quality, custom modular homes since 1991 and at peak production employs 140 workers in its 120,000 square foot facility, manufacturing up to 10,500 Guildcrest Homes is located at 20 square feet of new homes each week.
SEPTEMBER 2013
REGIONAL BUSINESS NEWS
M&M Meat Shops encourages Canadians to bring back family mealtime relationships and affirm the value of each family member, while sharing a delicious meal. A recent national study completed for M&M Meat Shops reveals that fewer families than ever before are making family meal time part of their daily lives. Nearly 10 per cent of Canadians say that they never have dinner with their partner or their family*, and fewer than 40 per cent sit down with their family for a daily meal. Among millenials, the decline of the family dinner night tradition is even more pronounced. Only 33 per cent of Canadians aged 18-34 regular-
PBRN From front page
Created in 2009, the PBRN began as a small collective of business people from each industry who met with two objectives: to learn about each others’ businesses and to create business and referrals. The group evolved slowly out of a national business network model, forming a structure focused on local, community-involved business, and governed internally with a relaxed meeting format. The hope was to maintain business objectives while opening a more personal rapport within the group; to function as a supportive community. “Your reputation is our reputation,” says Paul Warman, custom contractor and design consultant, with the group since 2011. As members become familiar with and even hire each others’ services, personal endorsement and accountability lend strength to the integrity of the group. Rising early for a 7:30 a.m. start, every Thursday at Grandma’s Lunchbox on Gore Street, the group gather early to chat and order breakfast. As the one-hour meeting progresses, the “business of the week” delivers a 10-minute presentation, enlightening the group on their product, service, or current events. “There is so much practical, hands-on information gleaned just from attending,” says CarpenterDucharmes, “It’s proved valuable so many times!” Next, each member presents an “infomercial”: a punchy one- or two-minute business pitch, crafted weekly with fresh inspiration. “I can’t believe how much confidence I’ve gained in myself and what I’m doing,” says Monika Walker, a writer with Bright Mingle Media who joined last year. “My entire business has been born from this group.” The meeting closes with gathered referrals and testimonials, members smiling as they go. Business definition, motivation, accountability, focus, support and inclusive governance are additional benefits offered through PBRN. The group also invites speakers in to discuss local networks and business grants and training. Group fees are $60 twice yearly plus breakfast; well worth the time and effort
ly take part in a family dinner night. Why the generational shift? Our increasingly busy lives are a big obstacle — almost 80 per cent of survey respondents indicated that a less busy schedule would help them better enjoy family dinners. “It’s not a surprise that Canadians aren’t as likely as they once were to sit down to a traditional, nightly, family dinner,” says Mac Voisin, Founder of M&M Meat Shops. “Canadians are busier than ever before and with so many responsibilities it can be hard to find quality family time. National Family Dinner Night encourages families and friends
to take time out of their busy Canadians can submit their schedules and reconnect over recipes on the M&M Meat a meal.” Shops Facebook page to be entered for a chance to M&M Meat Shops’ National win 1 of 3 prizes of a $100 Family Dinner Night has been M&M Gift Card. Winners bringing families together for will be selected by a panel the past eight years. This annu- of M&M food and recipe al event has gained tremendous experts and the winning support from families, com- recipes will be featured on munity leaders and dignitaries www.mmmeatshops.com. across the country. This year, in addition to en- Family meal couraging everyone to enjoy planning made easy a family meal, M&M Meat M&M Meat Shops unShops is challenging Canadi- derstands how busy life ans to share their own family- can be and is dedicated to favourite recipes that feature making meal planning and M&M Meat Shops’ products. preparation easier. WhethFrom Sept. 13 to Oct. 11, 2013, er it’s the busy weeknight meal or a large family gathering, you’ll find everything you need to create delicious, easy-to-prepare given, according to Carpenter-Ducharmes, “It other industries, who can inquire on how to meals in one convenient always pays for itself.” join by emailing info@perthbusinessnetwork. aisle. ca or visiting their website, www. In fact, shopping at The PBRN welcomes new members from perthbusinessnetwork.ca. M&M Meat Shops means you can be in and out of the store in 10 minutes or less! Imagine serving mouthwatering dishes from stove to table-top, with little or no prep time needed. Here are some easy and delicious new meal ideas that can be squeezed into even the tightest family schedule: - Toss some of the new M&M Meat Shops Extreme Crunch Jumbo Crispy Chicken Wings and new Salt & Pepper Onion Rings in the oven, serve with M&M Thai Sweet & Spicy Sauce for dipping, and voila! A lip-smacking meal for all ages served up with ease. - Your family will know it’s dinner time when they smell the home-cooked aroma of new M&M Meat Shops Braised Beef in the house. Serve this slow cooked classic over noodles or on slices of M&M Petite Baguette and
watch your family ask for seconds… and thirds. The delectable dry-rubbed boneless beef is cooked in its own juices for three to six hours, but it’s ready to serve in just five minutes, so you get all of the flavour with none of the wait! - Add a little flare to mealtime with M&M Meat Shops Chicken Breast Slices, drizzled with their own sweet and savoury teriyaki sauce and served over M&M Rice & Vegetable Medley. Making a sandwich or salad? These fully cooked, oven-roasted, hand-carved chicken breast strips are the ultimate easy addition. - Want to warm your soul and indulge in a hearty meal but don’t have time to pull it all together? Try the newest M&M Meat Shops one-dish entrees: Steam and Serve Chicken Alfredo, Steam and Serve Hearty Beef & Potatoes or Spaghetti Bolognese. All feature great homestyle recipes, delectable ingredients and are ready in 12 minutes or less. Connecting families A Kitchener-based business, M&M Meat Shops opened its first store in 1980. Over the past 30 years, the chain has grown to more than 420 locations across Canada. M&M Meat Shops offers hundreds of meal ideas for today’s busy families in just one aisle, with products ranging from succulent steaks to delicious desserts, enticing hors d’oeuvres and convenient one-dish meal ideas. For more information on M&M Meat Shops or for tips on hundreds of meal ideas visit www. mmmeatshops.com.
- Business Today photo by KATHY BOTHAM
Branching out
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Dollar Tree is one of the latest businesses to open its doors in Kemptville on County Road 43 next to the new Giant Tiger store. On Aug. 31, a ribbon cutting was held to officially open the store. From left: North Grenville councillor Tim Sutton; Dawn Whitmore; councillor Barb Tobin; store manager Lorrie Briggs; general manager Paul Reynolds; and Ashley Willan.
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On Thursday, Sept. 19, 2013, M&M Meat Shops will once again encourage Canadians to take time out of their busy schedules and honour the tradition of the family dinner. Canadians’ lives have never been busier; setting aside quality time for family and friends is a challenge, however, the importance of family dinners reaches far beyond simply sharing a meal together. Gathering together around the dinner table presents a valuable opportunity to connect with those that matter most — parents, children, brothers, sisters, partners and friends. It’s an opportunity to interact, strengthen
613 345 6216 800 431 6015 www.ticdc.ca www.ticdc.ca With the Support of the Federal Economic Development Agency for Southern Ontario
SEPTEMBER 2013
BUSINESS TODAY
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SMITHS FALLS BUSINESS NEWS
New facilities for community to enjoy at Gallipeau Centre By HOWAIDA SOROUR It will be opening soon and with a legendary bang. The 800-seat, 1950s retro theatre at the Gallipeau Centre is hosting a Patsy Cline tribute show starring Amberly Beatty and the Sweet Dreams band. “I first saw Amberly’s amazing show at the Lancaster Opera House in upstate New York. Her personification of Patsy Cline was so accurate and so deep, it took my breath away,” said Merv Buchanan, producer Trend Records. A talented singer and actress, Beatty manages to capture every nuance of Patsy Cline’s songs and phraseology according to Buchanan. The show will open at 7 p.m. on Oct. 26 and will feature the Richmond Ramblers Bluegrass as the opening act followed by Beatty’s 90 minutes of music and fun, showcasing more than 30 of Cline’s best-known hits, along with other songs she loved to perform in concert. This will be the first show at the refurbished theatre under TAG productions, the entertainment arm of the Gallipeau Centre. In the meantime, the theatre is under renovations to bring it into the 21st Century. “We’re putting in a new sound system - a state of the art 40 channel board, and new LED lighting,” explained Jim McPherson, who will be managing TAG Productions. Once open the theatre will be available to the Smiths Falls community at reasonable rents - tagged to ticket sales according to McPherson, who would like to see music and theatre performances, lectures, movies and conferences make good use of the space. The Patsy Cline show will also be the first opportunity for the general public to experience the theatre again and the Gallipeau Centre as well as what’s been happening there. Apartments So far there are 16 complete and occupied apartments, 12 more are in the pipeline and 10 of those are already leased according to John Gallipeau, president, Gallipeau Construction. “We started with the west block, closest to the main parking lot - the upper floor is apartments and the lower floor on the parking lot side will be commercial space but the other side will be residential on the ground floor,” said Tracey Gallipeau, project manager. In all about 175 living quarters are
Best seat in the house
-Business Today photo by HOWAIDA SOROUR
The 800-seat, 1950 retro theatre will be ready to re-open with the Patsy Cline Tribute show on October 26. Here, Jim McPherson gets a view of the stage from the front row. planned, in addition to 50,000 sq. ft. of office space, a full medical centre, a complete gym and indoor swimming pool, restaurants, bars and retail stores and a myriad of other services. “Already the avian rescue organization, Parrot Partner, have signed a lease to move into one of the commercial spaces,” said Gallipeau. The entire concept is tantalizing rather like living on a cruise ship fulltime with all the amenities associated minus the housekeeping. Apartments range from 1,200 to 1,800 sq. ft. and most include an enclosed balcony or three-season room, with rents starting at $1,200 per month.
A tour of the finished apartments reveals comes with his and hers closets and thoughtful design, complete with all ensuite bathroom complete with low threshold showers with seat and grab “The vision from the start, handles. “The second bathroom also has low included a medical centre, threshold bathtub,” said Irvine. The kitchen living and dinning are laundry, physiotherapy, open concept with hardwood floors, lots gym, personal trainers, an of windows and 18-inch windowsills. Each apartment has its own laundry and auditorium, trails and a utility room, with its own water tank, host of ancillary services.” furnace and meters. ROB IRVINE “Basically we’re targeting the 55 plus CONTRACT PROPERTY MANAGER, GALLIPEAU CENTRE active crowd who are looking for luxury apartments and full facilities,” said the luxuries one expects in a modern Tracey Gallipeau, manager Gallipeau construction. The master bedroom Construction.
As of now, the state of the art medical centre is complete and the pool that the HUB has been refurbishing and will be managing is nearly complete and should be opening soon. “The vision from the start, included a medical centre, laundry, physiotherapy, gym, personal trainers, an auditorium, trails and a host of ancillary services,” said Rob Irvine, contract property manager with Gallipeau Centre. The centre is quickly filling up with 16 units already occupied, 12 more in the works of which 10 are already leased. “I tell everyone you’re not renting an apartment you’re renting a lifestyle,” said Irvine.
-Business Today photo by HOWAIDA SOROUR
Jim McPherson discovers all the appliances are already in place, in this not yet occupied apartment at the Gallipeau Centre.
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BUSINESS TODAY
SEPTEMBER 2013
SMITHS FALLS BUSINESS NEWS
Sweatergang Companions gives seniors peace of mind at home By HOWAIDA SOROUR She’s not unique in the services she offers, but her personal involvement and personality set her apart. Christine Wilson is the owner/operator of Sweatergang Companions, a non-medical senior care agency out of Smiths Falls. “I think there is an untapped need, because I think everyone wants to stay in their home if they can,” says Wilson. Sweatergang Companions offer everything from meal preparation, to light housekeeping, to organizing activities and outings, transportation, engaging conversation, personal grooming, fitness, laundry, ironing, help with pet care and so much more. “Christine found out that Joann liked to sing, but hasn’t been doing so since she left the choir last spring. So she found this delightful musician who comes and sings with Joann – so we have music in the house again, and Joann’s singing again,” says Hugh Lafave, an octogenarian and one of Wilson’s clients, who admits he had missed hearing his wife voice raised in song.
It’s those little extras born of Wilson’s passion and care for seniors that make the company’s offering unique. “She knows what we need she’s just really part of the family when she’s here,” says Joann, who says she thoroughly enjoys Wilson’s company. Sweatergang companion’s goal is to help seniors stay in there home as long as possible and tailors all its services to the individual needs of each client. “Christine gives me the ability to stay in my home and keep it running on my own,” says Margaret Barlow, Smiths Falls resident, octogenarian and arthritis sufferer. “I took a fancy to her right away, she’s a very pleasant person to have around, and I find her very interesting to chat with.” Just starting to expand, Wilson puts in about 20 to 25 hours a week with her clients and nearly the same time on the administrative side of the business. She is now hiring one employee to help with one of her clients – it’s a hard decision for Wilson who takes her relationship with her clients very much to heart. “That’s why I’m growing very
slowly,” says Wilson, who is quite definite about maintaining a consistent quality of service. With just three clients so far in the first eight months of operation, growth is inevitable. “For a lot of seniors it’s just a question of when they need someone like me,” says Wilson. For the Lafaves Sweatergang Companions has made the difference between staying in the home they love and considering senior care – an option they’re not prepared to face. “We’ve both said we won’t leave here except feet first. I would find it very difficult without her,” says Joann, who is legally blind and starting to lose her hearing. “I love this place and I love to walk, but I can start to feel very depressed if I didn’t have someone to share it with, it would be very difficult and Christine and I really enjoy each other’s company when walking the dog – then if I need to go the grocery store, we hop in the car and she drives me.” “I encourage laughter and creative thinking, because growing old can be fun,” says Wilson.
-Business Today photo by HOWAIDA SOROUR
Giving to their community
Smiths Falls Food Bank volunteer Christine Gunn-Cloutier receives a cheque for a $1,000 from the local branch of the Royal Bank as part of RBC’s day of giving program. Seen here are branch manager David Lawrence handing over the cheque to Gunn-Cloutier, as well as RBC employees Dawn Langley, Donna Thomlinson and Brenda Friesen. Not shown is employee Cindy Hitchcock. Local RBC employees spent the day volunteering at the food bank on Tuesday, Aug. 27.
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PERTH BUSINESS NEWS
Perth Chamber of Commerce to host Business Symposium Later this month, local business owners will have the chance to learn about engaging Facebook fans, managing cash flow and understanding legal business basics – and they’ll do so all in less than two hours’ time. On Sept. 25, the Perth and District Chamber of Commerce will host a Business Symposium, giving the local business community an opportunity to receive practical advice without having to commit to a long period of time. “We know business owners are busy and it’s so tough to take time away to attend meetings or conferences to learn about a particular business topic,� explains Chamber Manager Pauline Fitchett. “So the Chamber has organized a one-night event in which participants will learn about three popular – and often requested – business training topics.� Sherri Crummy of Crummy Media Solutions will lead the social media seminar, “How to Keep your Facebook Fans Engaged�. She’ll be joined by The Masonry Restaurant owner Kyle Woods who will share his experience using Facebook to promote his new venture. Participants will discover how to apply some strategies on how to double their sales and apply a simple and powerful technique with HST as Roy van der Mull from the VDMA Training and Consulting Inc. takes the podium for his presentation, “How to Create Better Cash Flow�. Craig Halpenny, lawyer and partner of Barker Willson Professional Corporation, will speak about best practices in hiring new employees, business Structure basics as well as collecting overdue accounts in his presentation, “Business Basics: It’s the Law�. “We’re really looking forward to bringing these experts to the same venue to share such valuable information for our local business community,� explains Fitchett.
Registration and a meet and greet will launch the Business Symposium at 5 p.m. at the Best Western Plus Perth Parkside Inn & Spa. The presentations will run from 6-7:30 p.m. and participants will have the opportunity to network and meet the presenters until 8 p.m. The cost is $10 for Chamber members and $20 for potential members. To learn more about the Business Symposium, visit the Chamber’s website at perthchamber.com or call Pauline at 613-267-3200. Chamber Partners with Canadian Forces Benefits Program Bringing local businesses with Canadian Armed Forces members together has become a reality for Perth and District Chamber of Commerce members. The local chamber recently partnered with the Canadian Forces Appreciation Program, which is a website dedicated to providing active Canadian Forces members with discounts from businesses across Canada and throughout the world. The Perth and District Chamber of Commerce recently hosted an information session for its members and welcomed the CF Appreciation Program coordinators to Perth who outlined the program and how local businesses can become a part of the program. Chamber members can learn more about program at cfappreciation.ca.
Nominations open for Chamber’s Annual Awards Each October, the Chamber hosts its annual dinner and it’s a highly anticipated event in which local businesses are recognized for their overall success and contribution to the greater community. Nominations are now open for the Young Entrepreneur Award as well as the Business Achievement Award. Sponsored by Valley Heartland Community Futures Development Corporation, the Young Entrepreneur Award will recognize a person under 35 who has operated his or her own business for at least a year and has demonstrated a positive impact on the local community. The Business Achievement Award, sponsored by the Perth Courier/EMC, also recognizes a business for its positive impact and demonstrated value to the community. Nominations are open until Oct. 1 at 12 p.m. Please call Pauline at the Chamber office for more information. Ontario Chamber President to keynote at Annual Dinner The Chamber is thrilled to welcome Allan O’Dette to keynote at its Annual Dinner. O’Dette is the President & CEO of the Ontario Chamber of Commerce (OCC), which acts as the voice of 60,000 businesses from across Ontario. Prior to joining the OCC, O’Dette was the Director of External Relations and National Private Markets for GlaxoSmithKline Canada Inc. He has more than 25 years’ experience in the biopharmaceutical industry. The Annual Dinner will take place Oct. 17 at Code’s Mill on the Park. Purchase your tickets today by visiting the Chamber office in Perth at 34 Herriott St. or give Pauline a call at 613-267-3200.
Submitted photo
Town Crier Brent McLaren helped celebrate the first anniversary of Susan Storie’s Mariposa Design, 73 Foster St., Perth on Friday, Aug. 9.
Business celebrates year in operation with special events A local business celebrated its first year in business with a grand opening on Friday, Aug. 9. It was a year ago, on Aug. 10, 2012, when one of Perth’s downtown vacant storefronts transformed in to what is now a Home Decor Shoppe called ‘Mariposa Design’. Throughout the year it has evolved into a one-of-a-kind shopping experience. On Friday, Susan Storie celebrated in style with her first anniversary and a grand opening. The Perth Town Crier Brent McLaren kicked off the celebration, followed by a ribbon cutting, a donation to the Perth Splash Pad and of course, cake “Thank you to everyone for
attending and for the great support over the past year,� Storie said. Mariposa Design features an extensive collection of local and handmade items for your home and cottage. Storie’s flair for design is evident in her displays and in the unique blend of vintage, antique, re-furbished, upcycled and new items throughout the shop. Storie says she is delighted to be back in her hometown of Perth and welcomes you to stop in for a browse. Mariposa Design is located at 73 Foster St., Perth. For more information you can visit Mariposa Design on facebook or www.mariposadesign.ca
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CARLETON PLACE/MISSISSIPPI MILLS BUSINESS NEWS
Hello Yellow open and ready to sell handmade goods
SEPTEMBER 2013
Rooney Feeds Ltd. -Business Today photos by KELLY KENT
Owner Emily Arbour stands outside her new store on Mill Street in Almonte, Hello Yellow. The store features handmade products all crafted in North America, including items from the Ottawa Valley. of the store’s products. Arbour has been using social media as a way to market her store, and said she has been very happy with the response. “It’s been amazing,� she said. “We had almost 600 likes (on Facebook) before we opened, and I’ve been busy all week.� Arbour said she is always looking for new products to carry and urges crafters who think their items would be a good fit to email her a few photos and a bit of information to shop@hello-yellow.ca. More information about the store can be found at their Facebook page or by visiting their up and coming website at www.hello-yellow.ca. Right and bottom right: All of the products featured at Hello Yellow, including pottery, jewelry and candles, are handcrafted in North America. Top right: Hello Yellow’s counter is fronted with a button collage crafted by Emily Arbour.
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By KELLY KENT Yellow is a colour that calls to mind sunshine, daffodils, springtime and now Almonte residents can associate the colour with Mill Street’s newest store. Hello Yellow held its grand opening July 26, allowing people to glimpse the bright, cheerful store behind the walls of yellow balloons in the window fronts that held locals’ curiosities for days. Hello Yellow is a general gift store offering everything from jewelry and candles to printed scarves and home dĂŠcor items – but there’s a difference between this gift shop and all the other similar shops on Mill Street: all of the products available at Hello Yellow are made in North America. “It’s really important to me to support local entrepreneurs like myself,â€? said Emily Arbour, the store’s owner. Many of the products featured in the store come from the Ottawa Valley, Ottawa and Montreal, though some of the items are from Vancouver or small time companies in the United States. Arbour, 34, used to own Blackbird, another gift shop just up the street from her current store. She owned Blackbird for five years before passing it onto its current owner so she could focus on her two small children, Clementine, 4, and Griffin, 2. After a couple of years off, Arbour started to think about starting up another store. “I’ve always really liked crafting and handmade things,â€? she said, “and I always wanted to have a shop that was dedicated to handmade products.â€? So in May of this year she started the process of creating Hello Yellow in an available space where the travel agency used was housed at 72 Mill Street. She painted the interior with clean neutrals and filled it with handmade things that she would love to have in her own home. “Many of the makers are moms like me,â€? she said. “Every item has a story behind it of where it came from and the person who made it.â€? There’s a bit of a story behind the store’s name as well. Arbour has a background in advertising and marketing, and wanted to create a name that was inviting, bright and fun. “I’ve always loved the word ‘hello,’â€? she said. “It’s obviously a very inviting word, but I always wanted something really catchy.â€? She chose “yellowâ€? because it fit the bill: it’s a bright, happy and creative colour and, when paired with the word “hello,â€? it became a catchy and memorable name: Hello Yellow. A crafter herself, Arbour created one of the focal pieces in her store. Mounted on the front of the shop’s counter is a large collage of buttons, which she painted white and placed behind glass. The word “helloâ€?, written in her logo’s script, has been painted on the front, encompassing her store’s theme perfectly. It’s a showcase for beautiful, original handcrafted items. Arbour is also one of the brains behind the Handmade Harvest, which is held twice a year in Almonte to celebrate local emerging crafters. Another hat she wears is her involvement in Small Town Thinking – a business that does community building activities and produces the locally themed shirts called Almontees (http://almontees.com). In the future, Arbour hopes to have a website to sell her goods online and to host creative workshops, where participants can learn to make jewelry, Christmas ornaments or similar crafty things, from either herself or the makers
CELEBRATING 80 YEARS OF HELPING OUR COMMUNITY
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CARLETON PLACE/MISSISSIPPI MILLS BUSINESS NEWS
Almonte’s Canica Design emerges as leader in medical devices development
Unique medical devices Continuous improvement is at the core of Canica’s unique medical devices. Surgery patients and hospitals alike are reaping time and cost benefits from these products. “Our surgical devices are eliminating patient wait times of up to 16 months for certain types of reconstructive surgery following the primary abdominal surgery,” says Rattew. Some 20,000 US patients, along with their Canadian and international counterparts, stand to annually gain from Canica’s abdominal wall closure system. The Almonte-based organization, founded by Ottawa’s Leonard Lee – owner of Lee Valley Tools – could, for instance, help US hospitals and patients save tens of thousands of dollars per surgery each year. “Canadian and overseas hospitals and patients can also benefit,” says Rattew. “Another one of our key surgical products, DynaCleft, is greatly improving life for infants born with cleft lip by making surgery easier and by yielding optimal results.” Eliminating trade barriers In 1998, Lee decided to create the spin-off company when an Ottawabased plastic surgeon created a custom scalpel out of a woodcarving knife he had purchased from Lee Valley Tools. Today, Canica sells its niche products to the US, Europe and other overseas markets, as well as domestically. Exporting is vital to Canada’s economy, accounting for close to 40 per cent of our nation’s GDP in recent years, according to Industry Canada’s Key Small Business Statistics – July 2012. Canica is one of some 38,000 Canadian companies that export annually. In 2010, about 86 per cent of Canadian exporters were small businesses, according to Industry Canada. Small businesses were responsible for $77 billion (25 per cent) of the total value of exports that year – averaging $3 million per firm. Mediumsized businesses accounted for $52 billion (17 per cent) of Canadian exports, averaging $14 million per firm. Demonstrating competence However, given the increasing level of competitiveness and growing number of complexities in conducting business
8
internationally, exporters’ challenges have risen accordingly. “Particularly for smaller-sized exporters, establishing credentials with global customers is critical to their success,” says SCC’s vice-president, accreditation services, Chantal Guay. “Complying with standards is necessary for many industry sectors.” Accreditation by SCC demonstrates recognition that organizations such as SGS have met the relevant nationally and internationally recognized standards and criteria required for doing business in a given market, and that they are competent to provide conformity assessment services. These bodies can then certify to these standards and help manufacturers gain a
competitive global edge. “SCC-accredited certification offers vital third-party conformity assessment to Canadian organizations of all sizes,” says Guay. “This assessment is recognized as a means to reduce trade barriers, which is why SCC is a member of the International Accreditation Forum (IAF) and the International Laboratory Accreditation Cooperation (ILAC).” Both IAF and ILAC promote the mutual recognition of accreditations and certifications worldwide, strengthening consumer confidence in products from different economies, and in the components of those products. “As well, an important requirement in most management system certification standards is the need to ensure that
products and services obtained from suppliers are compliant to certified management systems,” says Guay. She points out that in some export markets and regulated geographic regions, the end consumer – whether for government, regulatory or marketdriven reasons – has chosen to only accept SCC-accredited certification. “SCC is the accreditation program these consumers have confidence in,” says Guay. “We are a signatory to several international mutual recognition and multilateral agreements, and we recognize that accreditations granted by other signatories are equal to our own.”
Canada’s (EDC’s) April 2013 global export forecast indicates that Canadian exports will rise eight per cent this year. According to EDC, in 2014, our nation’s exports will increase by an additional five per cent, and Canada’s export growth is expected to benefit from the resurgence in our largest trading partner, the US. Guay says that to help Canadian organizations continually tap into export markets, SCC’s Accreditation Services branch will continue to evolve its services to provide more value to its customers. “As an example, we are introducing a new quality management system (QMS), which provides a modernized, streamlined way to deliver Future vision our accreditation services. Looking forward, Export Development Submitted by Canica Design Inc.
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From the start, Standards Council of Canada (SCC)-accredited certification has helped Almonte-based Canica Design Inc. go global with its innovative surgical products. “Being certified really helps eliminate trade barriers and has certainly opened doors in most of the countries we’ve targeted,” says Canica president and chief executive officer, Alden Rattew. Since its inception, the eight-person organization has been certified by SCCaccredited SGS United Kingdom Ltd., a leading global inspection, verification, testing and certification company. SGS certifies Canica to International Organization for Standardization (ISO) 9001:2008 Quality management systems – Requirements and ISO 13485:2003, Medical Devices – Quality management systems – Requirements for regulatory purposes, among other standards. “I believe that certifying to internationally recognized standards is important,” says Rattew. “I’m very pleased that standards such as ISO 9001 have evolved to require continuous improvement. It’s no longer just about consistency; it’s about building continuous improvement into the company’s processes and products.”
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NORTH GRENVILLE/MERRICKVILLE BUSINESS NEWS
New operators of Knights Inn have big plans continental breakfast, but there was no place to eat it,” said Bosak. The new operators didn’t waste any time getting down to business. All the carpets have been shampooed, the walls have been scrubbed and all the linens laundered. The motel smells fresher and looks cleaner than it has in years. The thorough cleaning is just the temporary solution, with major renovations being the ultimate goal. The new operators intend to go room by room, replacing the floors, repairing the drywall, painting all the walls, replacing the fixtures and refinishing all the furniture. Walking into one of renovated rooms gives the notion of time travelling across style decades. “The word is spreading quickly that the place is cleaned up and in good condition,” said Bosak. She said a few major contracting companies working in the area have already contacted her, choosing to stay at the Knights Inn rather than travel back and forth from Ottawa. “Their business is going to stay in Kemptville now,” said Bosak. “When they need food, they’ll go to a local grocery store. This is good news for Kemptville.”
the occupancy rate significantly over time. This, in turn, would enable the operators to hire more employees. “We’ve already increased the occupancy rate and number of employees,” said Bosak. “We plan on hiring local people only.” The restaurant at the Knights Inn was shut down by the health department prior to being taken over by the new operators. “We eventually plan on re-opening the restaurant and lounge, once it’s been remodelled and brought up to date,” said Bosak. The motel also has four townhouses and a three-bedroom house, intended for long-term occupation. The townhouses are in horrible condition, after having been neglected for a number of years. “We plan on going into each townhouse and re-doing them,” said Maes. The whole property was overgrown with weeds and littered with garbage when the new operators took over. The yard is now immaculate and fit for patio season. “We’re cleaning it up and fixing it up,” said Maes. The operators plan on eventually hosting weddings on the property. “It’s a fabulous challenge and a fabulous opportunity,” said Maes, adding Steady growth that Kemptville needs the motel because Bosak said they are hoping to increase it fills a community need.
Submitted photos
New look The outdated feel of the Knights Inn, pictured on right, is being replaced by a more modern look, pictured above. The new operators intend to renovate each room in time, to modernize the motel and attract more clients.
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By JENNIFER WESTENDORP The Knights Inn in Kemptville is getting an extreme makeover. Known locally as the Coach House, the motel has become rundown over the years. “Every day, there will be improvements here,” said Janice Maes, one of the new operators. The Coach House was originally built in 1977, by George Samra, who kept the motel in immaculate condition. Since then, the motel’s ownership has passed through many hands and changed names. It has developed a reputation in recent years for being substandard. “We’ve taken over the Knights Inn,” said Bonnie Bosak, another operator. Bosak said they plan on going back to the Coach House sometime next year, after bringing the motel back to its former glory, when it held the name previously. “We want to honour the original owner,” she said. After seeing the property’s potential, the new operators took over the motel on July 11. “We want to get away from the brand and make it more of a destination,” said Bosak. Since acquiring the business, the operators have already begun renovating the rooms and built a brand new breakfast room off the lobby. “It has always advertised having a free
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BROCKVILLE BUSINESS NEWS
2013 Summer Company features wrap-up celebration By DOREEN BARNES On Thursday, Aug. 22, Summer Company wrapped up for the season at The Mill Restaurant in Brockville with 13 of the 15 entrepreneurs being congratulated for setting up and running a summer business. Summer Company is a youth program through Leeds and Grenville Small Business Centre (LGSBC) under the guidance of manager Wendy Onstein and business development coordinator Nicole Hanson. Together they walked these students through the various stages of owning a business, from devising a business plan to the actual launch. Those that participated were Mitchell Beattie whose service was St. Lawrence Soccer Camps; Mariah Bourguignon used her keen eye for Sunshine Photography; Tylor Brenneman offered sumptuous perogies, meat pies and other goodies at TJCooks; Luke Carroll’s Lifeguard Luke’s Travelling Swim Lessons; Krystal Dancy’s delicious food at Krystal’s Sugar Shack; Jacob Elliott construction of EZ Planters; Austin Hardy used his technology savvy for Austin Hardy Social Media Solutions; Charles James sold customized shirts through his company Pure Vision Apparel; Bradley Loker was hands on with Brad’s Benches; Claire McFarlane offered her expertise in De Facto Photography; Emily Morris rolled her theatre experience in To The Stage Theatre Company; Lucas Rayvals offered car detailing through Rayvals Vehicle Details; Brittani Service’s craftiness was used with Cutie Cubes Emporium; Janine Steyn sold Caveman Breakfast Mix, popcorn and specialty cupcakes through Sweet n’ Salty; while Sarah VanAsseldonk cut wood for campers as Sarah’s Firewood. Throughout the evening, several speakers took to the podium including Leeds-Grenville MPP Steve Clark. He spoke directly to the young entrepreneurs telling them he had seen a big change in the students from the opening reception to tonight. “I get around Leeds and Grenville,” said Clark, “so I do get a chance to see you in action and to hear
-Business Today photo by DOREEN BARNES
In the front, seated are Leeds-Grenville MPP Steve Clark (centre left) with Leeds and Grenville Small Business Centre manager Wendy Onstein (centre right) and business development coordinator Nicole Hanson (second row, second from the right) surrounded by the 2013 Summer Company students. The final wrap-up dinner meant that most of their businesses are finished for the summer, as students continue to further their education. Missing from the photo are Mitchell Beattie and Charles James. about your efforts. You have done a remarkable job.” Each entrepreneur had their own take on their businesses, but all agreed that it was worthwhile and what they learned was invaluable. “I did really well I thought at teaching kids how to swim,” said Lifeguard Luke’s Travelling Swim Lessons owner Luke Carroll. “I had all the resources that I needed, like water boards.” For Carroll just to see children who didn’t know how to swim, take his training and be able to keep their heads up and swim was very rewarding. “I thought this was a great program,” added Carroll. “Advertising and sales was hard, but you have to do it. Lately I’ve been thinking more and
more about pursuing an entrepreneurial career.” This fall Carroll is off to Carleton University to study journalism. To be able to save for school was a goal of Brittani Service with her sale of plush Cutie Cubes through her business. “I have been saving about 60 per cent,” said Service. “I’ll be continuing (Cutie Cubes) on as a smaller hobby and I’m hoping that next year
BIG or Small we RENT IT ALL
Support Small Business Small business provides jobs, tax revenues and makes many other contributions to our region.
BUSINESS TODAY
Serving Industrial, Commercial and Residential customers in Eastern Ontario for over 63 years
SERVING THE COUNTIES OF LANARK, LEEDS & GRENVILLE
GROUP PUBLISHER Duncan Weir MANAGING EDITOR Ryland Coyne
NEWS EDITORS Ashley Kulp Marla Dowdall Laurie Weir Joe Morin ADVERTISING SALES CO-ORDINATORS Wayne Thornhill Andrea Harding DISTRIBUTION Lori Sommerdyk Richard Squires PRINTING Performance Printing FEATURE WRITERS Desmond Devoy Doreen Barnes
Conan de Vries Jan Murray Jennifer Westendorp Tara Gesner Kelly Kent Howaida Sorour SALES REPRESENTATIVES Cheryl Johnston Kathy Perreault Sharon Sinfield Vickie Carr Dave Fox Anne Sawyer Bruce Thomson Kevin Hoover Liz Gray Jamie Rae-Gomes
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P.O. Box 158, 65 Lorne St., Smiths Falls, Ontario K7A 4T1 (613) 283-3182 1-800-267-7936 Fax: (613) 283-9988 Email: emc@perfprint.ca Brockville Office 7712 Kent Blvd., Kent Plaza Brockville, Ontario K6V 7H6 (613) 498-0305 Fax: (613) 498-0307 Email: stlemc@stlemc.ca
G.C. Hudson Supply Limited Hudson Rentals & Trucking Brockville
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(summer) to start up again.” Service is home schooled and hopes to be ready to start college in January focusing on art. As for Jacob Elliott of EZ Planters having Summer Company mentors strengthened his creative views on the entire project with motivation and direction for his business. “The Summer Company instruction helped to put more of myself into the business,” said Elliott. “The hardest part for me was to set up the costing and budgeting. “ He feels that anyone thinking about this program in the future should sit down with Onstein ahead of time to find out about the program. Elliott is returning to Thousand Islands Secondary School in Brockville for another year before going on to college. Sweet n’ Salty owner Janine Steyn feels she learned a lot operating her own company which translated into success for her. “It was amazing,” said Steyn. “I grew more in the business world, as a lot of stuff I would not have known if I hadn’t taken this program, such as cost.” Steyn will be attending the University of Ottawa working towards a Bachelor in Business and feels that she may have an edge over other students by taking Summer Company. “Anyone who is interested, I would definitely recommend it,” she said. Regarding the purchasers of the Caveman Breakfast Mix, these individuals will be relieved to know that Steyn will continue to serve her clientele. As for the mentors, Onstein and Hanson, Steyn couldn’t say enough about the help, guidance and suggestions she received. What other program can offer a student the opportunity to learn, experience and live as an entrepreneur for the summer?
BUSINESS TODAY
224 Hudson Point Road R.R.#3 Brockville, Ontario www.hudsonsupply.ca Phone: 613-342-4578 Toll Free: 1-800-267-8157
SEPTEMBER 2013
BROCKVILLE BUSINESS NEWS
Business celebrates one-year anniversary with ‘wall grab’ By DOREEN BARNES How do you celebrate a business’s first anniversary? Well, according to Joanne and Bill Jaquith of Personal Service Coffee, Brockville, you need a barbecue of hot dogs or hamburgers, balloons, live music by Sue Prosser, hand out gifts, specialty ice cappuccinos, a raffle, celebratory cakes and a ‘wall grab’. Yes, a contest, wherein an individual has one minute to grab as many coffee or tea pods from the shelves to put into waiting carousels. This idea of the ‘wall grab’ was started about seven months ago by the Personal Service Coffee franchise in Oakville. They offered three days of ‘wall grabs’ (one contestant per day) and it was so successful that head office adopted this format for special occasions. According to founder and president Michael Chapelle, the most pods a person has collected in a ‘wall grab’ was 71.
So on Saturday, Aug. 17, with Eye of the Tiger playing in the background and people cheering on Brockville’s Chrissy Cowan, she was able to put 59 pods in three carousels to win the ‘wall grab’.
we appreciate it.” So with more and more people finding out about Personal Service Coffee, the busier the Jaquiths will become and that’s how they like it. As Joanne mentioned, it’s not just noticeable in the home More than expected brewing; “our Office Coffee As to how this particular Division is growing as well.” business is doing in Coon’s Personal Service Coffee Industrial Park on Highway 29, Showroom is open seven days a Chapelle couldn’t be happier. week. “We are absolutely delighted with the Brockville store, as it has exceeded far more than we had expected for year one,” said Chapelle. He indicated that people were Co-owner of Personal Sercoming up to him saying that they vice Coffee, Brockville, are happy to have this franchise Joanne Jaquith and Personin Brockville. al Service Coffee vice presiBut Chapelle has the reverse dent Diane Chapelle cut and on his mind. serve the celebratory cake “First and foremost for me, I for the occasion. would like to thank the people -Business Today photo of this area for their loyalty and by DOREEN BARNES Joanne and Bill for their hard work,” stated Chapelle. “We are overcome (with the success) and
Service with a smile
-Business Today photo by DOREEN BARNES
During Personal Service Coffee’s celebration of its first year in business, Chrissy Cowan was the individual who participated in the ‘wall grab’, placing 59 coffee pods into three carousels before her one-minute time limit was up. This day-long event included hot dogs, hamburgers, specialty coffee, a raffle and music along with a delicious cake.
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The following is a list of some of the events taking place in the St. Lawrence Region of Business Today (Gananoque, Brockville, Prescott, Iroquois) that are of particular interest to businesses and industries in the area.
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COMMERCIAL Real Estate Inc. 45 King Street East, Brockville >ÝÊȣήÊÎ{Ó £ÎäÓÊUÊ i ÊȣήÊÎ{ä {Ó{
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E-mail: Ralph.legere@sympatico.ca Web: www.lgrealty.ca
Ralph Legere Broker of Record Commercial Specialist
“Floors to Ceiling – Windows to Walls We’ve Got You Covered” Ceramic - Carpet - Vinyl - Laminate - Hardwood – Paint, Wallpaper Window Treatments & Great Values!
Maggio Flooring & Decorating Centre Hwy. #29, Brockville, Ont. (613) 342-5880
ROPHIES LUS...
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• Trophies & Awards • Sports Memorabilia • Apparel • Full line of Itech Products • Skate Sharpening • N.H.L. Jerseys (C.C.M., Koho) • Custom Goalie Masks •Umbro Sportswear Brockville Memorial Civic Centre ROPHIES Magedoma Drive LUS... 342-6510 bryan.aimer@trophiesplus2000.com
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SEPTEMBER 2013
South Grenville Chamber of Commerce “Charlie McFarlane Memorial Golf Tournament Prescott Golf Club Shotgun start at 12:30 p.m. Reservations: 613-925-5370
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Ralph is a full time Commercial Broker in the Brockville and Prescott Area. “Let the Specialist Work for you” ▲ JOINT SEALANTS
▲ CONCRETE RESTORATION
▲ PROTECTIVE COATINGS ▲ GROUTING PRODUCTS FOR CONCRETE ▲ INDUSTRIAL FLOORING ▲ SURFACE HARDENERS AND ANCILLARY PRODUCTS
FOR THE PROFESSIONAL CONTRACTOR
We are Brockville’s
RENTAL CENTRAL No. 1 worldwide for chainsaws & trimmers
1000 Islands Sales & Rentals Maggio Plaza, Hwy. 29 Brockville – 345-2753 ÕÀÃÊ °q À °ÊÇqxÊUÊ->ÌÕÀ`>ÞÊnq
September 19 Brockville & District Chamber of Commerce Networking Cruise aboard Rockport Boat Lines In conjunction with the 1000Islands/Gananoque Chamber of Commerce. Food, fun, networking. Time: 5:00 p.m.–8:00 p.m. Register: 613-342-6553 or www.brockvillechamber.com
September 26 South Grenville Chamber of Commerce “Business After 5” 5:00 p.m. KRISKA Transportation, 850 Sophia St., Prescott Register: SouthGrenvilleChamber@gmail.com
October 9 The Greater Brockville Ad & Sales Club monthly dinner meeting , Brockville Country Club Networking 5:30 p.m., dinner 6:30 p.m. Guest Speaker: Lennie Moreno, CEO, 54 SOLAR Reservations: Rob.tavares@f55f or 613-342-4401 Ext.227
Specializing in: *Economical Steel -ÌÀÕVÌÕÀ> Ê >Ì }Ê V ÃÊU >Ì ÕÃiÃÊ U Ài> Ü>ÌiÀÃÊU*iÀ > i ÌÊ ÜÊ1« ii«Ê -Ìii Ê* iÊ VÀiÌiÊ iV Ê V à U/Õ}ÃÊEÊ >À}iÊ,i Ì> Ã]Ê À> iÊ-V ÜÃ]Ê Ài`} } U >Ì ÕÃiÊEÊ V Ê,i«> ÀÃ]Ê*iÀ ÌÊ-iÀÛ Vià John R. Bishop U À i`Ê, V Ê- V iÌÊ* iÊ ÃÌ> >Ì Ã 613-382-2366 U Õ ÞÊ Vi Ãi`ÊEÊ ÃÕÀi`Ê µÕ « i Ì U Vi Ãi`Ê ÃÌ> iÀÊ vÊ-iÜ>}iÊ-ÞÃÌi à Fax 613-382-8517 U Vi Ãi`Ê*Õ « ÕÌÊ ÌÀ>VÌ ÀÊv ÀÊ Ã > `à ‘BISHOP’ OVER 50 YEARS EXPERIENCE www.timarineconstruction.com The Largest and Newest Barge Mounted Hydraulic Excavator and Hydraulic Pile Driver on the River for Reliable, Precision Pile Installations for Docks, Boathouses, Retaining Walls
THE
BROCKVILLE COUNTRY CLUB Come to the renovated “Granite Hall” for BCC’s
Banquet and Meeting facilities for large or small events. Contact us for details 613-342-2468 www.brockvillecountryclub.com
BUSINESS TODAY
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FOR UP TO FINANC FI N ING
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MONTHS S
AM MOUNT SHOW WN ON O TH HE 20113 SON NATA HY H BR RID D
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ACCENT 5 DR L
WITH
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$
BI-WEEKLY
SELLING PRICE: $15,135ʕ ACCENT 5 DR L 6-SPEED MANUAL. $200 PRICE ADJUSTMENTΩ, FEES, DELIVERY & DESTINATION INCLUDED. PLUS HST.
INCLUDES
%†
+ IN PRICE ADJUSTMENTS
Ω
FINANCING FOR 96 MONTHS
HWY: 5.3L/100 KM CITY: 7.1L/100 KMʈ
NO MONEY DOWN
STANDARD FEATURES INCLUDE: Inventory is limited. Dealer order may be required.
2013
GLS model shown
1.6L GDI ENGINE " FRONT ACTIVE HEADRESTS " FRONT, SIDE & CURTAIN AIRBAGS " POWER DOOR LOCKS " AM/FM/CD/MP3/USB/IPOD® AUDIO SYSTEM
ELANTRA L
WITH
OWN IT FOR
$
BI-WEEKLY
SELLING PRICE: $17,035ʕ ELANTRA L 6-SPEED MANUAL. $500 PRICE ADJUSTMENTΩ, FEES, DELIVERY & DESTINATION INCLUDED. PLUS HST.
INCLUDES
%†
+ IN PRICE ADJUSTMENTS
Ω
FINANCING FOR 96 MONTHS
HWY: 5.2L/100 KM CITY: 7.1L/100 KMʈ
NO MONEY DOWN
STANDARD FEATURES INCLUDE: Inventory is limited. Dealer order may be required.
2013
Limited model shown
6 AIRBAGS " IPOD®/USB/AUXILIARY INPUT JACKS " POWER WINDOWS & DOOR LOCKS " ABS WITH TRACTION CONTROL SYSTEM " DUAL HEATED POWER EXTERIOR MIRRORS
SANTA FE SPORT 2.4L FWD $
WITH
OWN IT FOR
BI-WEEKLY
SANTA FE SPORT 2.0T 2013 CANADIAN UTILITY VEHICLE OF THE YEAR
INCLUDES
%†
+
FINANCING FOR 96 MONTHS
IN PRICE ADJUSTMENTS
Ω
NO MONEY DOWN
SELLING PRICE: $27,895ʕ SANTA FE SPORT 2.4L FWD AUTO. $500 PRICE ADJUSTMENTΩ, FEES, DELIVERY & DESTINATION INCLUDED. PLUS HST. HWY: 6.7L/100 KM CITY: 10.1L/100 KMʈ
STANDARD FEATURES INCLUDE: Inventory is limited. Dealer order may be required.
2013
Limited model shown
ELANTRA GT
AIR CONDITIONING " 7 AIRBAGS " SIRIUS XM™ RADIO WITH BLUETOOTH® HANDS FREE PHONE SYSTEM " VEHICLE STABILITY MANAGEMENT W/ESC & TRACTION CONTROL SYSTEM " HEATED FRONT SEATS
GET UP TO
+
IN PRICE ADJUSTMENTS
Ω
ELANTRA GT 2013 BEST NEW SMALL CAR (OVER $21K)
%
†
HWY: 5.3L/100 KM CITY: 7.6L/100 KMʈ
FINANCING FOR 24 MONTHS
AVAILABLE FEATURES: Inventory is limited. Dealer order may be required.
SE with Tech. shown
SIRIUS XM™ RADIO WITH BLUETOOTH® HANDS FREE PHONE SYSTEM " PANORAMIC SUNROOF " 17Ǝ ALLOY WHEELS " 7Ǝ TOUCHSCREEN NAVIGATION SYSTEM W/HIDDEN REARVIEW CAMERA " HEATED FRONT SEATS
5-year/100,000 km Comprehensive Limited Warranty†† 5-year/100,000 km Powertrain Warranty 5-year/100,000 km Emission Warranty
HyundaiCanada.com
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PAPER TO INSERT DEALER TAG HERE Smiths Falls Hyundai ,OMBARD 2OAD (IGHWAY 3MITHS &ALLS s s www.smithsfallshyundai.ca 12
BUSINESS TODAY
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The Hyundai names, logos, product names, feature names, images and slogans are trademarks owned by Hyundai Auto Canada Corp. All other trademarks are the property of their respective owners. †Finance offers available O.A.C. from Hyundai Financial Services based on a new 2013 Accent 5 Door L 6-Speed Manual/Elantra L 6-Speed Manual/ Santa Fe Sport 2.4L FWD Auto/Elantra GT SE 6-Speed Auto with an annual finance rate of 0%/0%0.99%/0% for 96/96/96/24 months. Bi-weekly payments are $73/$82/$139/$456. No down payment required. Cost of Borrowing is $0/$0/$1,131/$0. Finance offers include Delivery and Destination of $1,550/$1,550/$1,760/$1,550 fees, levies, and all applicable charges (excluding HST). Finance Offers exclude registration, insurance, PPSA and license fees. Delivery and Destination charge includes freight, P.D.E., dealer admin fees and a full tank of gas. Financing example: 2013 Elantra L 6-Speed Manual for $17,035 (includes $500 in price adjustments) at 0% per annum equals $82 bi-weekly for 96 months for a total obligation of $17,035. Cash price is $17,035. Cost of Borrowing is $0. Example price includes Delivery and Destination of $1,550 fees, levies, and all applicable charges (excluding HST). Finance example excludes registration, insurance, PPSA and license fees. Delivery and Destination charge includes freight, P.D.E., dealer admin fees and a full tank of gas. ʈFuel consumption for 2013 Accent 5 Door L 6-Speed Manual (HWY 5.3L/100KM; City 7.1L/100KM)/Elantra L 6-Speed Manual (HWY 5.2L/100KM; City 7.1L/100KM)/Santa Fe Sport 2.4L FWD Auto (HWY 6.7L/100KM, City 10.1L/100KM)/Elantra GT SE 6-Speed Auto (HWY 5.3L/100KM; City 7.6L/100KM) are based on Energuide. Actual fuel efficiency may vary based on driving conditions and the addition of certain vehicle accessories. Fuel economy figures are used for comparison purposes only. ʕPrice of models shown: 2013 Accent 5 Door GLS 6-Speed Manual/Elantra Limited/Santa Fe Sport 2.0T Limited AWD/Elantra GT SE Tech 6-Speed Auto are $19,385/$24,985/$40 ,395/$28,035. Prices include Delivery and Destination charges of $1,550/$1,550/$1,760/$1,550 fees, levies, and all applicable charges (excluding HST). Prices exclude registration, insurance, PPSA and license fees. ΩPrice adjustments are calculated against the vehicle’s starting price. Price adjustments of up to $200/$500/$500/$2,350 available on 2013 Accent 5 Door L 6-Speed Manual/Elantra L 6-Speed Manual/Santa Fe Sport 2.4L FWD Auto/Elantra GT SE 6-Speed Auto. Price adjustments applied before taxes. Offer cannot be combined or used in conjunction with any other available offers. Offer is non-transferable and cannot be assigned. No vehicle trade-in required. †ΩʕOffers available for a limited time, and subject to change or cancellation without notice. See dealer for complete details. Dealer may sell for less. Inventory is limited, dealer order may be required. ††Hyundai’s Comprehensive Limited Warranty coverage covers most vehicle components against defects in workmanship under normal use and maintenance conditions.
SEPTEMBER 2013