2017 Healthcare Symposium Brochure

Delivering Value-Based Healthcare Marina del Rey Marriott | March 23, 2017 | 3rd annual

WELCOME TO F

U

T

U

R

E

O

F

Welcome to the 2017 Future of Healthcare Symposium: Delivering Value-based Healthcare. This event has very quickly established itself as one of the premier healthcare events in the country focused on the ever-changing evolution of healthcare in America.

Healthcare spending represents a large portion of our overall spending and since the introduction of the Affordable Care Act, change has never been faster and the stakes have never been greater.

Today we will discuss the impact of the healthcare industry’s irreversible migration away from legacy fee-

2

H

E

A

L T

H

C

A

R

E

for-service and volume-based reimbursement models to value-based payments. Value-based payments are designed to align economic incentives with the delivery of higher quality and more cost-effective care and the push from fee-for-service to fee-for-value results in more dollars being tied to quality and other valuebased initiatives. This results in a significant impact on healthcare providers, consumers and insurance plans.

During the today’s symposium, you will hear from industry leaders how this evolution will impact healthcare stakeholders.

FROM THE PRESIDENT W

E

L

C

O

M

E

I am pleased and honored to welcome our esteemed speakers and attendees to the third Future of Healthcare Symposium, produced by the Graziadio School of Business and Management of Pepperdine University.

I would also like to invite you to visit Pepperdine’s beautiful campus in Malibu, with its stunning vistas overlooking the Pacific Ocean. I encourage you to meet the professors, students, staff, and friends who make up our community and learn more about the intellectual and spiritual life that we share.

When you do, I’m confident you will leave with a deep appreciation for the “Pepperdine difference.”

Thank you for attending.

4

W

E

L

C

O

M

E

It is my pleasure to warmly welcome you to the third annual Future of Healthcare Symposium hosted

by Pepperdine Graziadio School of Business and Management. This year’s timely and relevant theme of delivering value-based healthcare promises a stimulating discussion with many thought leaders who are currently leading healthcare change across the nation.

As one of California’s leading academic institutions, our desire is to expand the discourse on the future of healthcare to include both the theoretical and the practical. Our theme this year is “Delivering ValueBased Healthcare,” referring to the healthcare industry’s ongoing shift from fee-for-service and volume-based reimbursement models to a value-based model that puts quality and costeffectiveness at the forefront.

I am excited to hear the insights of some of the dynamic individuals who are executing—and, in many cases, leading—this transformation in an uncertain time for America’s healthcare system.

Our country’s leading healthcare executives, researchers, and academicians will discuss ideas, innovations, and experiences in their respective industries, empowering attendees to contribute to the health and wellness of our greater community and the world.

FROM THE DEAN

This year we will explore the doctor-patient relationship and the paradigm-shift from fee-forservice payment systems to a focus on quality outcomes. With political pressures signaling changes to healthcare, now is as important a time as ever to develop a comprehensive understanding of the trends shaping America’s healthcare future.

Andrew K. Benton P R E S I D EN T

I hope you leverage this year’s program to derive personal value and provide the impetus for your future contributions to the healthcare conversation—whether it’s by gaining insights from our preeminent speakers, networking with peers and forming new relationships, or deepening your knowledge in a particular area of study. When we come together to discuss transformational ideas, we show our collective power to effect healthcare change and discover outside-the-box solutions, all of which lead to a stronger future for America’s healthcare system.

I look forward to joining you in the conversation!

Deryck J. van Rensburg Dean

FROM THE CHAIRS W

E

L

We do not take lightly the responsibility of serving as chairs of the Healthcare Symposium Committee.

This symposium has the power to inspire you to think differently about healthcare and energize your commitment to improving its implementation not only today, but going forward throughout your careers.

At some point in our lives, all of us will be affected by healthcare decisions that have been previously made for us by people in government, hospitals, insurance agencies, board rooms, or think tanks. Where do those people get their ideas? Our hope is that by convening you here today, this symposium can play some part in the

6

C

O

M

E

shaping of the healthcare system and improve it for the better. You are the future of healthcare. We encourage you to meet new people, ask questions of our panelists and speakers, and bring your razor-sharp intellects to bear throughout the day.

As members of the Graziadio School Board of Visitors, we are honored to reflect the business school and its board’s commitment to the exchange of ideas and to the development of students, professionals, and citizens alike, to be contributors to the vital healthcare debate.

Stevan R. Calvillo

John Figueroa (MBA ’97)

Co-Chair, Healthcare Symposium Committee; Chair, Board of Visitors graziadio school of business and management

Co-Chair, Healthcare Symposium Committee; Member, Board of Visitors graziadio school of business and management

THANK YOU We would like to thank the Graziadio School Board of Visitors Healthcare Symposium Committee for their tremendous leadership in creating today’s event.

M i c h a e l B a l d r i d g e ( M BA ’ 9 0 )

S a l m a J u t t ( M BA ’ 1 0 )

St e v a n R . C a lv i l l o

C e s a r L a n d e r o s ( BS M ’ 0 6 , M BA ’ 14 )

M a r k W. S . C h u n

Darren Lee

J o h n F i g u e r o a ( M BA ’ 9 7 )

Gary L . Mangiofico

K at h l e e n G r a v e ( M BA ’ 0 1 )

J u d y Sm y t h e

AGENDA m

a

r

c

h

8:00 - 8:45 am

Registration and Breakfast

8:45 - 9:00 am

Welcome and Opening Remarks

2

3 ,

2

0

12:30 PM - 1:30 pm 1:30 - 1:45 pm

Andrew K. Benton

Gary L. Mangiofico Executive Professor of Leadership 1:45 - 3:15 pm and Management pepperdine graziadio School of business and management

Keynote Speaker

Panel One Value-Based Healthcare: From Strategy to Execution - Lessons Learned Wyatt W. Decker Vice President, Mayo Clinic CEO, Mayo Clinic, Arizona Thomas M. Priselac President and CEO Cedars-Sinai Health System Moderator: Megan North (MBA ’91) President of Value-Based Care Conifer Health Solutions

8

Panel Two Advances in Telemedicine for the 21st Century

Lou Silverman CEO Advanced ICU Care

Moderator: Gary L. Mangiofico

10:30 - 12:30 Pm

Symposium Updates

Samir Malik Senior Vice President and General Manager Genoa Telepsychiatry

Ezekiel Emanuel Joint Appointment Wharton School, University of Pennsylvania; School of Medicine, University of Pennsylvania

Break

Networking Lunch

Hill Ferguson CEO Doctor On Demand

Transforming the American Health System Towards Value-Based Care

10:15 - 10:30 am

7

john figueroa (mba ’97) ceo genoa, a QoL Healthcare Company

President Pepperdine university

9:00 - 10:15 am

1

Moderator: Kathleen Grave (MBA ’01) global channels Leader and Ambassador IBM Watson

3:15 - 3:30 pm

Closing Remarks Deryck J. van Rensburg Dean Pepperdine Graziadio School of business and management

DISTINGUISHED MODERATORS H

E

A

L T

H

C

A

R

E

S

Y

M

P

O

S

I

U

M

H

E

A

L T

H

C

A

R

E

S

Y

M

P

O

S

I

U

M

John Figueroa (MBA ’97)

Gary L. Mangiofico

ceo g e n o a , a q o l h e a lt h c a r e c o mp a n y

E x e c u tiv e P r o f e ss o r o f l e a d e rs h ip a n d m a n a g e m e n t P e pp e r d i n e G r a z i a d i o s c h o o l o f business and management

John Figueroa joined Genoa, a QoL Healthcare Company in July 2014 as chief executive officer, completing the successful merger of Genoa Healthcare and QoL meds. Genoa is the nation’s market -leading behavioral health pharmacy and telepsychiatry company serving 500,000+ individuals with severe mental health illnesses.

Previously, Mr. Figueroa served dual roles of chair and CEO of Apria Healthcare Group Inc., as well as that of Coram LLC. He holds bachelor’s degrees in both English literature and political science from the University of California, Los Angeles, where he was a distinguished military graduate. He also holds an MBA degree from Pepperdine Graziadio.

Kathleen Grave (MBA ’01) g l o b a l c h a n n e l s l e a d e r a n d A m b a ss a d o r IB M w a t s o n Kathleen Grave spends her time as an Alliance Executive at IBM making a meaningful impact on increasing client success forging multi-stakeholder alliances that transform industries and deliver cognitive solutions to global clients. Kathleen established the first IBM Watson Strategic Alliances after bringing the first commercialized healthcare offerings of IBM’s famous Watson cognitive technology to the global marketplace.

Kathleen shares her time in academia as professor of strategy, at the Graziadio School of Business and Management, educating and mentoring future public and private sector leaders. Her doctoral studies at University of Liverpool, UK, focused on integrated smart cities and sustainability.

10

DISTINGUISHED MODERATORS

Dr. Gary L. Mangiofico has taught at the Graziadio School since 2002 and brings more than 20 years of experience leading strategic development, operations management and integration, and turnaround operations solving complex challenges as a CEO, COO, and as a general management executive for both start-ups and Fortune 50 companies. He is a former vice president for Johnson & Johnson Health Care Services, COO and senior vice president for Pathmakers, and senior vice president for Apria Healthcare Group.

He holds a BA and MA in psychology from Chapman University in Orange, California, and a PhD in organizational psychology from the California School of Professional Psychology.

Megan North (MBA ’91) pr e sid e n t o f v a l u e - b a s e d c a r e c o n i f e r h e a lt h s o l u t i o n s Megan North is president of Value-Based Care for Conifer Health Solutions. She has led Conifer Health’s Value-Based Care business unit, based in Encino, California, since its formation in 2012.

Under North’s leadership, this fast-growing business unit now manages nearly six million lives and more than $22 billion in medically managed spend. She brings more than 22 years of experience to her role and has earned a reputation for creating risk-based care delivery models that successfully align hospitals and physicians. She received her bachelor’s degree from Boston University in Massachusetts and her MBA from the Graziadio School.

KEYNOTE SPEAKER H

E

A

L T

H

C

A

R

E

S

Y

M

P

O

S

PANEL ONE SPEAKERS I

U

M

H

E

A

L T

H

C

A

R

E

S

Y

M

P

O

S

I

U

M

Wyatt W. Decker V ic e P r e sid e n t , M ay o C l i n i c C EO , M ay o C l i n i c i n A r i zo n a Wyatt W. Decker is a vice president at Mayo Clinic and CEO of Mayo Clinic in Arizona. As a vice president of the largest not-for-profit integrated multi-specialty group practice in the nation, Decker helps direct Mayo Clinic’s research, education, and clinical operations in Arizona, Florida, and Minnesota.

Decker holds an MD from Mayo Medical School, an MBA from Kellogg School of Management, Northwestern University, and a BS from the University of California, Santa Cruz. He completed internal medicine residency training at Mayo Clinic Graduate School of Medicine and Emergency Medicine training at Denver Health and Hospitals.

Thomas M. Priselac

Ezekiel Emanuel J o i n t App o i n t m e n t W h a rto n S c h o o l , U n i v e r s i t y o f P e n n s y lva n i a S c h o o l o f M e d i c i n e , U n i v e r s i t y o f P e n n s y lva n i a Ezekiel Emanuel, MD, is one of the leading practitioners shaping the future of healthcare, with a long record of experience at the top levels of policy. He is an engaging, incisive, forthright, and witty speaker on healthcare reform and the transformation of American medicine. Trained both as an oncologist (MD, Harvard Medical School) and a political scientist, Zeke offers a uniquely thoughtful perspective on the most difficult issues in medicine today.

From February 2009 to January 2011, Emanuel was a special advisor for health policy to the White House Office of Management and Budget. As one of the most prominent voices advising the White House about healthcare, he had a significant impact on federal healthcare budgets and the Affordable Care Act.

12

Today, Emanuel holds a joint position at the Wharton School and the School of Medicine at the University of Pennsylvania, where he chairs the Department of Medical Ethics and Health Policy.

He currently serves as chair of the meta-council on The Future of Health Committee for the World Economic Forum. Until 1997, he was an associate professor at the Harvard Medical School.

He received numerous awards including election to the Institute of Medicine (IOM) of the National Academy of Science, the Association of American Physicians, and the Royal College of Medicine (UK) and many others. His articles have appeared in such medical journals as the New England Journal of Medicine, The Lancet, and JAMA.

P r e sid e n t a n d C EO C e d a r s - S i n a i H e a lt h S y st e m Thomas M. Priselac is president and chief executive officer of the Cedars-Sinai Health System--a position he has held since January 1994. He has been associated with Cedars-Sinai since 1979.

Prior to being named president and CEO, he was executive vice president from 1988 to 1993. He has served the health care field in various roles during his career at Cedars-Sinai. He also serves as an adjunct professor at the UCLA School of Public Health. A native of Pennsylvania, Priselac obtained a bachelor’s degree in biology from Washington and Jefferson College in Pennsylvania, and a master’s degree in public health services administration and planning from the University of Pittsburgh.

PANEL TWO SPEAKERS H

E

A

L T

H

C

A

R

E

S

Y

M

P

O

S

I

U

PANEL TWO SPEAKERS M

E

A

L T

H

C

A

R

E

S

Y

M

P

O

S

I

U

M

Hill Ferguson

Lou Silverman

ceo doctor on demand

ceo advanced icu care

Hill Ferguson is chief executive officer at Doctor On Demand. With nearly two decades of experience in mobile technology, he has led companies at all stages of growth, from being a founder to being a senior executive at PayPal, a high-growth public company. He holds deep commitment to putting customers first by delivering the best possible products, a value that resonates with Doctor On Demand’s commitment to its industry-leading clinical quality and best-in-class customer experience.

Lou Silverman has a 20-year track record of success as CEO in health care information technology and health care services companies, translating a passion for the transformative benefits of innovative health care solutions into successful clinical and commercial organizations. His experience in building nimble companies that enable high-quality care, drive intelligent growth and serve as catalysts for evolutionary industry change is at the heart of his vision for Advanced ICU Care.

Before joining Doctor On Demand, Ferguson helped transform PayPal into a more customer-focused technology company, leading the global mobile team and eventually serving as the company’s Chief Product Officer.

Silverman has committed Advanced ICU Care to working innovatively with its hospital partners and their bedside teams to bring the promise and positive outcomes of tele-ICU and telehealth services to the patients and families we jointly serve.

Samir Malik Telepsychiatry

S e n i o r V ic e pr e sid e n t a n d G e n e r a l M a n a g e r G e n o a T e l e p s y c h i at r y Samir Malik is currently the senior vice president and general manager of Genoa Telepsychiatry, part of Genoa, a QoL Healthcare company. He came into this role through the acquisition of his company, 1DocWay, a New York City-based telepsychiatry company, which he founded and served as CEO. Samir and his team have built the technology-enabled-services company from scratch, treating 50,000 patients across the country.

Malik received his BA with distinction in neuroscience from the University of Pennsylvania, as well as both his BS in economics and his MBA in healthcare management from the Wharton School.

14

H

T

H

A

N

K

S

T

O

O

U

R

S

P

O

N

S

O

R

PLATINUM SPONSORS The george and reva gr aziadio foundation L a m b O x f o r d M TC , I n c . p e pp e r d i n e G r a z i a d i o B o a r d o f V i s i t o r s Young & Rubicam Advertising

GOLD SPONSOR G e n o a , a Q o L H e a lt h c a r e C o mp a n y

SILVER SPONSORS ANDA , I n c .

Ap r i a H e a lt h c a r e The David and Esper anza Neu Charitable Foundation McKesson M e d i c a l Sp e c i a lt i e s D i s t r i b u t o r s ( M SD )

BRONZE SPONSORS amgen A s c e n d L a b o r a t o r i e s , LLC c a r d i n a l h e a lt h centor inc.

D W H e a lt h c a r e P a r t n e r s T h e F i g u e r o a F a m i ly F o u n d a t i o n Linden Capital Partners M a n a g e d H e a lt h C a r e A s s o c i a t e s , I n c .

Prasco 16

S

The Board of Visitors is proud to sponsor today’s event and would like to

THANK YOU for your attendance

Proud Sponsor of The Future of Healthcare Symposium

The leading provider of pharmacy and telepsychiatry services for the behavioral health community •

We offer telepsychiatry and pharmacy services, operating over 345 on-site pharmacies within 44 states and the District of Columbia

•

We serve over 500,000 consumers annually

•

We collaborate with health systems and payors to improve consumer care and outcomes

•

Young & Rubicam

We like it here.

Our client roster already includes a young, exciting West Coast company, which we recently added to a growing but very select list of blue chip healthcare brands. We won the only Effie awarded to any agency for pharmaceutical advertising in 2016. And having just launched a campaign for PhRMA, representing your entire industry to America, we have learned not to go gentle… anywhere.

So we would like, boldly, to ask you to talk to or text us while we’re here.

To learn more visit www.genoa-qol.com or contact us at (866) 763-2250 today!

Donna / Account / 646 453 9123 Christianna / Strategy / 917 494 8938 Richard / Creative / 917 287 4403

Distribution - Device - Technology

bsc h o o l . p e pp e rdi n e . e d u / h e a l t h c a r e