Penguin Solutions Managed Services for AI Infrastructure - Datasheet

Datasheet

Penguin Solutions Managed Services for AI Infrastructure Run AI clusters with operational excellence to deliver peak performance

Key Benefits • Leverage our expertise We bring over 25 years of cluster management experience and specialized intellectual property to fill potential internal skill gaps.

Overview As AI initiatives scale in complexity and cost, organizations face challenges managing and maintaining complex AI infrastructure with

• Foster operational excellence Improve AI cluster performance, reliability, costeffectiveness—from infrastructure to applications and workloads—through

limited in-house expertise. Penguin Solutions® Managed Services

real-time optimization and expert

help organizations solve these challenges by providing deep

support

technical expertise to run AI infrastructure of any scale at peak performance, enable clusters to grow seamlessly, and maximize ROI. Drawing from 4 billion hours of GPU runtime experience and management of close to 100,000 GPUs deployed, our Managed Services team brings unparalleled expertise to every engagement.

• Sustain peak performance We help maximize your cluster value and ROI by delivering optimal cluster reliability, efficiency, and performance.

• Scale clusters seamlessly We enable you to grow quickly without interruption

Our operational intelligence from over 25 years of first-hand cluster

and to side-step infrastructure

management experience is codified into proven methodologies

challenges that come with cluster

and processes that deliver optimal cluster reliability, efficiency, and

expansion.

exascale performance for clusters up to tens of thousands of GPUs. By engaging with our Managed Services team, organizations gain immediate expertise to manage day-to-day cluster operations, freeing internal resources to focus on AI outcomes for the business.

© 2026 Penguin Solutions Penguin Solutions Managed Services for AI Infrastructure - 05.2026

Holistic AI infrastructure optimization and ecosystem expertise AI clusters at any scale are a complex customized unification of compute, storage, networking, and software—that require specialized expertise across multiple domains. Our team of experts take a holistic approach to cluster management with the simple goal of maximizing infrastructure performance and availability to run user jobs.

To do so, our Managed Services team offers expertise across a broad range of vendors, architectures, and protocols to support our customers’ range of technology choices. Notably, we are a certified NVIDIA DGX Ready Managed Services Provider, a NVIDIA Elite Solutions Provider, and a Dell Technologies Gold Partner.

Whether you're running multi-vendor environments or standardized platforms, our team provides the end-to-end visibility and management needed to keep your AI infrastructure job-ready and performing at maximum efficiency.

Penguin Solutions Managed Services deliver: •

•

Cluster management and orchestration

•

Onsite or remote hardware support Our

System engineering experts manage the setup,

support team delivers continuous system

provisioning, and full lifecycle of infrastructure

availability and uptime for your mission-critical

hardware, operating systems, network

applications which includes maintaining a

infrastructure, and storage subsystems, including

local depot of spares to minimize downtime

component vendor relationship management.

should any hardware deviate from expected performance.

Automation and integration DevOps experts deliver reliable integrations and

•

Change, incident, and release management

automations, including custom monitoring, alerting

Our support team ensures compliance, integrity

and dashboards on full cluster health, that reduce

and governance of AI and HPC infrastructure

human errors and lead to improved performance.

required to meet company, industry, or government requirements.

• Asset & inventory control AI and HPC service specialists provide detailed records of deployed

•

Experienced engagement managers Service

assets, secure asset storage, support on-site

leaders have many years of experience and

logistics, coordinate RMA, manage spares, and

facilitate clear communication and regular

accurately track inventory.

performance reviews to ensure accountability and alignment with customers and their goals.

© 2026 Penguin Solutions Penguin Solutions Managed Services for AI Infrastructure - 05.2026

Penguin Solutions’ signature approach to managed services Our Managed Services team brings deep operational expertise to enterprises, cloud service providers (CSPs), neoclouds, and hyperscalers with our proven delivery methodology built on three pillars—proven cluster operations playbooks, proprietary optimization technology and tools, and technical Centers of Excellence. Together, these accelerate time to value, uptime, and ROI for clusters of any complexity.

Proven operational playbooks We ensure consistent, reliable results by using proven procedures, repeatable operational templates, and detailed execution runbooks refined over years of hands-on experience. These templates and playbooks consolidate specialized knowledge and resources to drive consistency, efficiency, and innovation into structured, repeatable execution models.

Proprietary optimization technology and tools To deliver operational excellence and peak cluster performance, our Managed Services team utilizes Penguin Solutions ClusterWareAI™ AI Factory Platform operating system software, a hardware-agnostic, intelligent cluster management platform purpose-built for modern AI clusters and workloads. The platform unifies compute, storage, networking, and software into cohesive, assured infrastructure. It continuously monitors cluster health, detects performance issues at scale, and automates remediation ensuring sustained performance across thousands of GPUs.

Technical Operations

Engagement Management

Centers of Excellence operating model Our Managed Services technical Centers of Excellence (CoEs) serve as a hub of expertise, best practices, and standardized methodologies. With a core team of senior

DevOps Engineering

Managed Services Centers of Excellence

System Engineering

technical experts for individual technology domains, our CoEs accelerate project delivery and improve cluster performance through proven, repeatable approaches and continuous mastery of emerging technologies.

© 2026 Penguin Solutions Penguin Solutions Managed Services for AI Infrastructure - 05.2026

Storage Engineering

Network Engineering

Maximize ROI and accelerate AI with trusted expertise Partnering with our Managed Services team provides IT organizations a clear operational advantage: access to specialized, dedicated expertise in managing complex, high-value AI and HPC clusters—capabilities that often extend beyond the scope of traditional IT teams.

This frees internal teams to focus on higher-value work, such as AI model development, innovation, and AI-driven business growth opportunities.

Expertise and Partnerships across the AI infrastructure ecosystem AI clusters require a holistic management approach and expertise across multiple domains.

Contact Us For sales queries, please contact sales@penguinsolutions.com.

To learn more about other Penguin Solutions products, please visit www.penguinsolutions.com

© 2026 Penguin Solutions, Inc. All rights reserved. Penguin Solutions, Penguin Computing, OriginAI, and ClusterWareAI are trademarks or registered trademarks of Penguin Solutions. All other product names, trademarks, and registered trademarks are the property of their respective owners. All company, product, and service names used in this document are for identification purposes only. Use of these names, trademarks, and brands does not imply endorsement.