shop assistant
1
Price
shop assistant
2
Help?
Price
Tunis
1
$59.99
customer
Price?
Only lookin g Tr y on?
Tunis
Help?
2
$49.99
customer
Price
Anything else?
Tr y on?
Tunis
Find ever ything?
Tunis
$39.99
3
$2.5
customer
Where?
Price?
shop assistant Help?
Price
Tunis
$75
4
Help?
Find ever ything?
Anything else?
$75
shop assistant
3
Tunis
$5
4
$99.99
customer Looking fo r
Only lookin g
Price?
Price? Tr y on?
Tr y on?
Tunis
Tunis
4
shop assistant
3
Can I help you?
(Yes, of course.) The changing rooms are over there.
The changing rooms are over there. Anything else?
1
How can I help you?
Here you are. It’s … dollars. (Yes, of course.) The changing rooms are over there.
shop assistant
It’s … dollars. The changing rooms are over there. Anything else?
Did you find everything you needed? That’s … dollars.
That’s … dollars.
3
customer
Thank you very much.
Thank you very much.
Have a nice day.
Have a nice day.
That’s … dollars.
That’s … dollars.
Thank you very much.
Thank you very much.
customer
shop assistant Can I help you?
It’s … dollars.
Did you find everything you needed?
4
2
Can I help you?
Here you are. It’s … dollars.
shop assistant
Have a nice day.
Have a nice day.
2
customer
1
customer
(Yes, please,) I’m looking for …
(No thanks,) I’m only looking.
Where can I find … ?
I’m only looking.
How much is this?
How much are these?
How much are these?
How much is/are this/these?
Can I try on this … please?
I’d like to try these on, please.
Can I try on these … please?
I’d like to try this/these on, please.
(Yes,) I’ll take this/these.
That’s it.
(Yes,) I’ll take these.
That’s it.
Here you are.
Here you are.
Here you are.
Here you are.
Thank you.
Thank you.
Thank you.
Thank you.
Have a nice day.
Have a nice day.
Have a nice day.
Have a nice day.
shop assistant
5
shop assistant
6
Help?
Out of those Price
Price
Tunis
5
$59.99
customer
Price?
Where? Tr y on?
Tunis
Help?
6
$40
customer
Price?
Help?
Price
Price
Italy
€19.99
7
€9.99
customer
Looking fo r Tr y on?
Tunis
Find ever ything?
Anything else?
Tunis
$4.99
shop assistant
8
Help?
Anything else?
Find ever ything?
$7.5
shop assistant
7
Only lookin g
Price? Tr y on?
Italy
Italy
€15
8
€19.99
customer
Price?
Looking fo r Tr y on?
Italy
8
shop assistant
7
Can I help you?
shop assistant
6
Here you are.
Sorry, we are out of those at the moment.
It’s … dollars.
It’s … dollars.
The changing rooms are over there.
Yes, of course. The changing rooms are over there.
Anything else?
Did you find everything you needed?
That’s … dollars.
That’s … dollars.
Thank you very much.
Thank you very much.
Have a nice day.
Have a nice day.
It’s … euros. The changing rooms are over there. Anything else?
Did you find everything you needed? That’s … euros.
That’s … euros.
Thank you very much.
Thank you very much.
Have a nice day.
Have a nice day.
8
customer
7
customer
shop assistant How can I help you?
It’s … euros. (Yes, of course.) The changing rooms are over there.
5
How can I help you?
Can I help you?
Here you are.
shop assistant
6
customer
5
customer
(Yes, please,) I’m looking for…
(No thanks,) I’m only looking.
I’m looking for…
Where can I find…?
How much is/are this/these?
How much are these?
How much are these?
How much is/are this/these?
Can I try on this/these… please?
I’d like to try these on, please.
I’d like to try these on, please.
Can I try on this/these… please?
(Yes,) I’ll take this/these.
That’s it.
That’s it.
(Yes,) I’ll take this/these.
Here you are.
Here you are.
Here you are.
Here you are.
Thank you.
Thank you.
Thank you.
Thank you.
Have a nice day.
Have a nice day.
Have a nice day.
Have a nice day.
shop assistant
9
Price
shop assistant
10
Help?
Price
Italy
9
€30
customer
Price
€10
10
€35
customer
Help?
€50
11
€24.99
customer
Tr y on?
Italy
Italy
Price
Tr y on?
Italy
Help?
Anything else?
Italy
€15
12
€19.99
customer Looking fo r
Where?
Price?
Tr y on?
shop assistant
Italy
Only lookin g
Price?
12
Find ever ything?
Italy
Looking fo r
Price?
Help?
Anything else?
Anything else?
€19.99
shop assistant
11
Price?
Tr y on?
Italy
12
shop assistant
11
shop assistant
How can I help you?
Can I help you?
Here you are.
Here you are.
It’s … euros.
It’s … euros.
The changing rooms are over there.
Yes, of course. The changing rooms are over there.
12
Anything else?
Did you find everything you needed?
That’s … euros.
That’s … euros.
Thank you very much.
Thank you very much.
Have a nice day.
Have a nice day.
customer
11
customer
10
shop assistant
9
shop assistant How can I help you?
How can I help you?
Here you are.
It’s … euros.
It’s … euros.
The changing rooms are over there.
The changing rooms are over there. Anything else? Anything else? That’s … euros.
That’s … euros.
Thank you very much.
Thank you very much.
Have a nice day.
10
customer
Have a nice day.
9
customer
I’m looking for…
Where can I find…?
I’m only looking.
I’m looking for…
How much is/are this/these?
How much is/are this/these?
How much is/are this/these?
How much is this?
I’d like to try this/these on, please.
Can I try on this/these… please?
I’d like to try this/these on, please.
I’d like to try this on, please.
That’s it.
(Yes,) I’ll take this/these.
That’s it.
That’s it.
Here you are.
Here you are.
Here you are.
Here you are.
Thank you.
Thank you.
Thank you.
Thank you.
Have a nice day.
Have a nice day.
Have a nice day.
Have a nice day.
13
shop assistant Help? Ever y thing OK
Size?
shop assistant
14
Sales
?
13
£29.99
customer Where?
Tr y on?
Size
Credit card?
London
£17.99
£39.99
14
£50
Receipt?
£6
Looking fo r e? ic Pr Tr y o n? Doesn’t suit.
London
First f loor
£49.99
£75
London
£4.99
customer
15
Price? Medium?
Only lookin g Tr y on? Check-out ?
? Credit card Receipt
London
par ticular ?
20% disco unt or ms first f lo o o r g in t it F Anything else? Bag?
London
customer
Card
Any thing in
Fitting roo ms first f lo or Ever ything OK?
London
shop assistant
16
Help?
Price
Anything else?
London
£54.99
Help?
Other colour?
Anything else?
shop assistant
15
£45
16
£74.99
£3.15
customer
Sales?
Where? Tr y on?
Size
Cash?
Bag
London
16
shop assistant
15
shop assistant
14
shop assistant
13
shop assistant
Are you looking for anything in particular?
How can I help you?
Can I help you?
How can I help you?
On the first floor.
It’s … pounds.
It’s in the sales.
Here you are.
There’s a 20% discount on this/these.
The fitting rooms are on the first floor.
The fitting rooms are over there.
The fitting rooms are over there.
The fitting rooms are on the first floor.
Let me check for you.
Let me check for you.
Here you are.
What about another colour?
Is everything OK?
Here you are.
Is everything OK?
Here you are.
What size do you take?
Would you like anything else?
The check-out is over there.
Would you like anything else?
Here you are.
That’s … pounds (in total).
Please enter your pin.
That’s … pounds (in total).
Anything else?
Would you like a bag for that?
Would you like a receipt?
Please enter your pin.
Please enter your pin.
Thank you very much.
Thank you very much.
Thank you very much.
Thank you very much.
Have a nice day.
Have a nice day.
Have a nice day.
Have a nice day.
16
customer
15
customer
14
customer
13
customer
Where can I find…?
I’m only looking.
(Yes, please,) I’m looking for…
Where can I find…?
Are these items in the sales?
How much is/are this/these?
How much is/are this/these?
Where can I try this on, please?
Where can I try this/these on, please?
Where can I try this/these on, please?
Do you have this/these in a smaller/ larger size?
Do you have this in medium?
No thanks, I’ll just get this/these. Can I pay in cash? Yes, please.
Yes, it’s/they’re perfect. Where is the check-out? Can I pay by credit card? No thanks. (I’m good.)
Where can I try this/these on, please? It doesn’t suit me.
Do you have this in a smaller/larger size? I’m a size…
Do you have this/these in...? No thanks, I’ll just get this/these. I’ll pay by card.
That’s it. Can I pay by credit card?
Thank you.
Thank you.
Thank you.
Thank you.
Have a nice day.
Have a nice day.
Have a nice day.
Have a nice day.
17
shop assistant
shop assistant
18
Help?
Fitting rooms first floor
Out of those Size?
17
customer
Size Check-out? Credit card? Receipt
London
£35
customer
18
Looking fo r
Tr y on?
£29.99
Any? Size
Colour
Cash? Bag
Help?
20% discount Size?
Receipt?
Greece
£60
€34.99
€75
Greece
€9.99
customer
19
Looking fo r
Price? Tr y on?
€69.99
20
Colour
Credit card?
London
shop assistant
20
Find ever ything?
London
£40
par ticular ?
Sales
Bag?
London
£29.99
Any thing in
Help?
Find ever ything?
lse? Any thing e Receipt?
£49.99
shop assistant
19
Greece
€45
customer
Sales? Cash?
€7.5
Just lookin g Tr y on?
Size
Check-out ?
Receipt
Greece
20
shop assistant
19
shop assistant
18
shop assistant
17
shop assistant
Can I help you?
Are you looking for anything in particular?
Can I help you?
How can I help you?
There’s a 20% discount on this.
Here you are.
Sorry, we are out of those at the moment.
Here you are.
The changing rooms are over there.
It’s in the sales.
Let me check for you.
The fitting rooms are on the first floor.
What size do you take?
(Yes, of course.) The changing rooms are over there.
What size do you take?
The check-out is over there.
Did you find everything you needed?
Here you are.
Yes of course, this also comes in…
Did you find everything you needed?
Yes, of course.
That’s … euros (in total).
That’s … pounds.
Would you like a receipt?
Please enter your pin.
Would you like a bag for that?
Would you like a receipt?
Thank you very much.
Thank you very much.
Thank you very much.
Thank you very much.
Have a nice day.
Have a nice day.
Have a nice day.
Have a nice day.
That’s … euros.
20
customer I’m just looking, thanks.
Are these items in the sales? Where can I try this/these on, please? Do you have this/these in a smaller/ larger size? I’m a size… Where is the check-out? Can I pay in cash? Yes, please. Thank you. Have a nice day.
19
customer
18
customer
Let me check for you. Here you are. Would you like anything else? The check-out is over there. Please enter your pin.
17
customer
(Yes, please,) I’m looking for…
Do you have any…?
I’m looking for…
How much is/are this/these?
Do you have this/these in another colour?
Where can I try this/these on, please?
I’d like to try this/these on, please.
I’m a size…
Do you have this/these in a smaller/ larger size?
(Yes,) I’ll take this/these.
That’s it.
Can I pay in cash?
Where is the check-out?
Here you are.
Can I pay by credit card?
No thanks. (I’m good.)
Yes, please.
Thank you.
Thank you.
Thank you.
Have a nice day.
Have a nice day.
Have a nice day.
It’s not quite what I wanted. Do you have this/these in another colour? Can I pay by credit card?
21
shop assistant
Anything in particular? r s first f loo m o o r g in g Chan Ever ything OK? Size? Any thing e lse?
22
shop assistant
Help?
20% disco unt
21
€65.99
€89.99
r Colou
€60
22
Just lookin g Tr y on? Size
Greece
€5.99
€29.99
Bag
Card
Greece
Ever ything OK?
Size? lse? Any thing e Receipt?
€5.99
23
Any?
Tr y on?
Out of tho se
24
shop assistant
First f
Price
Size
€15
lse? Any thing e
Any?
Size
€29.99
€45
24
Tr y on?
lse Nothing e Credit card? t ip e Rec
Greece
Bag?
Greece
customer
Where?
loor
Suits very well
Greece
customer
Sales?
shop assistant
First f loor
Greece
customer
Any?
Size?
Bag?
Greece
€36.50
First f loor
23
€10
€30
customer
Price? Tr y on?
Where?
Medium?
Card
Bag
Greece
24
shop assistant On the first floor.
23
shop assistant
22
shop assistant
21
shop assistant
Sorry, we are out of those at the moment.
How can I help you?
Are you looking for anything in particular?
It’s … euros. Yes, of course. The changing rooms are over there.
On the first floor.
On the first floor.
Here you are.
The changing rooms are over there.
There’s a 20% discount on this/these.
The changing rooms are on the first floor.
Let me check for you.
Is everything OK?
Here you are.
What size do you take?
It suits you really well. Anything else? That’s … euros.
Yes, of course, this also comes in … Is everything OK?
What size do you take?
Here you are.
What size do you take?
Let me check for you.
Would you like anything else?
Here you are.
That’s … euros.
Please enter your pin.
Please enter your pin.
Anything else?
Would you like a receipt?
Would you like a bag for that?
That’s … euros in total.
Thank you very much.
Thank you very much.
Thank you very much.
Thank you very much.
Have a nice day.
Have a nice day.
Have a nice day.
Have a nice day.
Would you like a bag for that?
24
The changing rooms are over there.
customer
23
customer
22
customer
21
customer
Where can I find…?
Where can I find…?
Do you have any…?
I’m just looking, thanks.
How much is/are this/these?
Do you have any…?
Are these items in the sales?
Do you have any …?
Can I try on this/these… please? Do you have this in medium? That’s it. I’ll pay by card. No thanks. (I’m good.) Thank you. Have a nice day.
I’d like to try this/these on, please. No. It doesn’t fit me. It’s too … I’m a size… No thanks, I’ll just get this/these. Can I pay by credit card?
Can I try on this/these… please? Do you have this/these in a smaller/ larger size? I’m a size… I’ll pay by card.
I’d like to try this/these on, please. Do you have this/these in another colour? No, it doesn’t fit me. It’s too … I’m a size … That’s it.
Yes, please.
No thanks. (I’m good.)
Here you are.
Thank you.
Thank you.
Thank you.
Have a nice day.
Have a nice day.
Have a nice day.