March 2024

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March 2024 No1 Hospitality Marketing Platform
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Contents P05-08 Hot Hospitality News P11-15 Come In We’re Open! P19-24 Revealed… P33-36 Holiday Safety And more amazing content inside…
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Hot Hospitality News

Absolut joins the sustainable drink trend with paper bottle

Sustainability is driving brand changes at Absolut as the drinks brand focuses on delivering new designs and a sustainable paper-based recyclable packaging.

Growth is driven by the ability to adapt to external forces and as we’ve seen with the likes of Unilever and Carlsberg, liquids can now be packaged sustainably in bio-based, degradable packaging that won’t spill out contents into shoppers’ carrier bags.

The shift to paper-based packaging is a response to the inevitable demand for reduced plastic packaging in the consumer goods industry, and it seems alcoholic drinks are no exception either—whether in plastic or glass bottles.

Absolut Vodka showcases its latest packaging to demonstrate how its products will look once the company shifts to a sustainably-sourced wood fibre bottle, which is said to be strong and sturdy, and contains liquid to the same effect.

The aim being to minimise its impact on the environment and this resulted in the parent company, Pernod Ricard’s influence, which follows in the footsteps of what Carlsberg announced last year.

The prototype vodka bottles are made of 57% paper and 43% plastics—all recycled. Further to this, both components of the bottle can be recycled again after use. “We’re allowing ourselves to truly think outside the box, both in terms of design and sustainability,” said Niclas Appelquist , former Director Future of Packaging at The Absolut Company

“The initial stages of the project, we have developed a firstgeneration prototype of the paper bottle that consists of biodegradable FSC-certified paper with a barrier of recycled plastic.”

As it follows some of the leading brands into this new realm of sustainably produced packaging, the company prides itself on becoming part of a ‘Pioneer Community’ alongside the likes of The Coca-Cola Company and L’Oreal Europe—businesses that will contribute majorly to waste reduction in consumer drinks.

Where does the project align with sustainability?

There are other components for Absolut to consider when aiming for total sustainability, which relate to its production process. As distilling vodka is deemed an energy-intensive process, the company is closely managing its emissions by reducing its energy consumption per litre of alcohol produced. This results in the distillery becoming 60% more efficient than the average company in the market. By 2030, Absolut aims to be carbon neutral and, in doing so, incorporate sustainability certified wheat into its batches.

Leading up to 2025, the drinks company will reduce the climate impact from wheat production by 10%, which is a step further to eliminating carbon from agriculture while providing a sustainable business stream.

Alongside the paper bottle initiative, the company continues to develop its glass bottle packaging.

Hot Hospitality News

How to Run a Zero-waste Restaurant in 5 easy steps

The UK hospitality industry creates £3.2 billion of food waste each year. From perfectly edible leftovers to excess packaging, there’s a lot of avoidable waste within the sector.

Low and zero-waste restaurants are a growing trend in 2024, and waste experts from BusinessWaste.co.uk are this trend’s biggest supporters. Restaurants can officially be seen as “zero-waste” when 90% of their waste is reused, recycled and diverted from landfill. Waste expert and company co-founder Mark Hall has shared the main processes business owners should set in place to run a zero-waste restaurant.

Step 1: Conduct a restaurant waste audit

Every restaurant is different, and the path to zero waste begins with an audit of the current waste practices. Evaluate the bins, their types, numbers, and sizes to understand the regular waste output. Identify key areas for waste reduction and start with achievable goals, gradually working towards eliminating waste from all streams.

Step 2: Reduce food waste in the kitchen

Optimising food waste in the kitchen is a lot easier than controlling customers’ leftovers. A few effective ways are by creating a smaller menu and storing all ingredients properly. Use seasonal and local produce where possible to minimise the fuel pollution caused by long-distance transportation.

Restaurants often produce large amounts of oil that are then disposed of improperly and pollute the environment –use less oil and even reuse the oil where possible! As for the leftover foods, consider greener alternatives such as composting or donating it to animal charities or farms.

Step 3: Follow the FIFO rule for stock control

First In First Out (FIFO) is a straightforward way to reduce food waste. Prioritise items with the shortest use-by dates at the front of shelves and place newer food to the back. Train your staff in this process and conduct weekly reviews for stock rotation. Clear labelling with dates and allergens aids inventory management and prevents accidental disposal of usable food.

Step 4: Avoid packaging and plastic waste

The single-use plastic ban means restaurants should no longer provide disposable items like plastic cutlery or cups, and instead have washable and reusable dishware only. With this being a huge waste source for restaurants, consider working with suppliers that have plastic-free packaging only and minimise packaging use as much as possible.

Step 5: Provide paperless menus and receipts

Switching to online menus via QR codes or providing digital tablets are the most effective ways to reduce paper waste. Real-time updates help kitchen management, and seasonal changes are seamless online. Another option that might work even better with a cosy café vibe might be chalkboards used as small menus.

Hot Hospitality News

École Ducasse Paris Studio unveils its new 2024 courses: A unique culinary immersion

École Ducasse Paris Studio has launched its new courses for 2024, offering an exceptional culinary experience for all gastronomy enthusiasts.

Located near the centre of Paris, this celebrated institution has become a must-visit discovery centre for the culinary arts, and École Ducasse welcomes a diverse clientele throughout the year with its specialised culinary workshops that attract passionate beginners to the most experienced gourmets. With a heritage built on culinary excellence, its 2024 course program is designed to inspire, educate and elevate the skills of each participant. Delegates can immerse themselves in the world of haute cuisine and exceptional pastry, learn alongside industry-leading chefs, and be guided through an unparalleled gastronomic journey.

Courses tailored to all levels and passions

Whether you are a cooking novice or an experienced enthusiast, this diverse offering caters to all skill levels, from basic lessons for beginners to advanced techniques for aspiring chefs.

UNFORGETTABLE ENCOUNTERS WITH STAR CHEFS

École Ducasse Paris Studio welcomes renowned guest chefs throughout the year.

Meet Georgiana Viou, chef of the “Rouge” restaurant in Nîmes, in an exclusive class on 14th June, exploring cuisine from Marseille to Cotonou.

On 5th July, dive into the sweet world with Luc Debove, Meilleur Ouvrier de France Glacier and World Ice Cream Champion, who will share his unparalleled skills in a special class.

Other prestigious chefs, such as Dina Nikolaou, Alan Geam, and Fumiko Kono, are also scheduled for classes promising an exceptional culinary experience.

Register now for an unforgettable culinary adventure

Registrations are now open for all courses at École Ducasse Paris Studio via

https://www.paris-ecoleducasse-studio.com/en/courses Whether you are passionate about cooking, pastry, or simply want to broaden your gastronomic horizons, École Ducasse Paris Studio invites you to join this exceptional culinary adventure. Explore the pinnacle of culinary art by participating in these exclusive courses, offering an unforgettable gastronomic adventure.

Alexandra Legrand, Director of Ecole Ducasse Paris Studio, said: “Ecole Ducasse Paris Studio is above all a lively place accessible to all because cooking is about sharing. We open our doors to all culinary enthusiasts, regardless of their tastes, levels, and for both young and old.”

Hot Hospitality News

The AA and VisitEngland introduce new Visitor Ready and Modernised Schemes

The AA and VisitEngland have teamed up to modernise their assessment schemes and launch anew, free Visitor Ready scheme for the wider hospitality industry

The AA, the UK’s leading hospitality assessment scheme provider, alongside VisitEngland, the national tourism agency, have today announced plans to futureproof the hospitality industry with a modernisation plan which simplifies the current quality standards and introduces the new and free Visitor Ready scheme.

The Visitor Ready scheme enables businesses in the UK hospitality, leisure, and tourism sectors to seamlessly showcase their commitment to operating safely within current industry standards and legislation. It has been created to make compliance accessible for all. The baseline accreditation helps business to know the key safety and cleanliness requirements that today’s visitor expects. Businesses can check eligibility at VisitorReady.com, upload evidence, confirm key requirements and finish the application in just 20 minutes.

Approved businesses benefit from a secure wallet for key documents, automatic reminders when documents need to be renewed, and a digital badge for their marketing channels. Earning the Visitor Ready badge represents a commitment to compliance with core standards, to assure customers they have the necessary checks in place. It means consumers can now visit with confidence.

“As leaders in accreditation, inclusivity is key for us,” said Simon Numphud FIH, Managing Director at AA Media. “The Visitor Ready scheme represents a shift in how we approach accreditation. It’s free to industry and extends the scheme’s reach across the UK’s hospitality, leisure, and tourism sectors. This, together with an increased flexibility in the quality assessment schemes, is just the start of our pledge to modernise the way we work”.

The wider modernisation initiative, spanning 18 months and supported by a Quality Advisory Board of prominent industry experts, revealed the existing accreditation systems can pose confusion for consumers, but there remains a strong interest in the idea of ratings. In response, the AA and VisitEngland streamlined their quality standards into three distinct categories: Visitor Ready, Quality Assessed, and Quality Star Rated (3 to 5 stars).

Commenting on the modernisation, Peter Hancock Independent Chair of the Quality Advisory Board said, “When VisitEngland and the AA asked me to chair their new Quality Advisory Board in 2023, I was handed two huge advantages; a very clear brief and a board made up of leading experts from each accommodation sector.The process has encouraged the board to consider what is important to today’s guests when staying at hotels, B&Bs, self-catering properties and everything in between – a simple and straightforward promise of quality. “

Chef Robert Thompson MBE Introduces RTCaféGrill:

This Spring, RTCaféGrill will launch in Ryde, Isle of Wight, opening its doors officially on Thursday the 7th of March 2024.

The new restaurant, obsessed with freshness and quality, will feature the best, seasonal produce available, and will take a zealous approach to local and seasonal cooking, with menus to be revealed over the coming weeks.

Led by Chef Robert Thompson MBE, RTCaféGrill will open on the ground floor of Royal Maritime House, for breakfast, lunch and dinner. A laid back vibe, with a long bar flanked with bar stools and bar tables looking out over the Solent, welcomes guests. In the design, the bar will lead into the restaurant area, with clothed tables, bistro-style chairs, and oversized rattan lights hanging from the high ceilings and the snug area will have upholstered banquette seating and be that ideal space to sit back with a coffee and Sunday paper.

For 16 years, Chef Robert Thompson MBE has been the darling of Isle of Wight’s cuisine, and has made the island an all year round destination for his eponymous cooking. RTCaféGrill will be no exception, with Thompson breaking more new ground in the pertinent Royal Maritime House in Ryde, serving a year-round trade.

Offering memorable flavours and lively atmosphere, the space spills out of glass doors into a beautiful garden. On fair days, tables will be laid up, offering guests the ultimate views whilst eating dishes such as the House Grass-Fed Beef Burger, Linguini Carbonara and Yellow-Fin Tuna Salad Niçoise.

With his familiar open-kitchen concept (Thompson’s), guests will be able to see the action and feel the atmosphere, served by Robert himself, as well as his chefs, and all in the uber-plush surroundings, looking out onto the garden and sea beyond.

Separately, on the lower ground floor will be the eponymous Thompson’s. Moving from its iconic Newport location this February, the restaurant will open in its new surroundings in Autumn 2024 and is ideal for those seeking to enjoy a more formal drink or fine dining meal.

The restaurant will be operated by the same team as the RTCaféGrill, allowing every staff member to develop their skills across both offerings. exciting one for our entire team and also for the Isle. The same area will also be used for Robert’s cook school and other private meetings and events.

Born in Bedfordshire, England, celebrated chef Robert Thompson acquired a love of cooking at just 10 years old. In 2007, Robert became the youngest chef to be awarded a Michelin Star in his own right. He achieved this at Winteringham Fields, England, before earning a star at The Hambrough on the Isle of Wight.

Chef Robert comments: “I am thrilled to bring some great news to Ryde by introducing a new dining venue with RTCaféGrill.

We are also looking forward to bringing our Newport restaurant Thompson’s to life in the same space, creating two genuine neighbourhood venues. On moving to Ryde, we wanted to give locals, visitors and international travellers the chance to experience a new dining destination, whether they want to enjoy a bottle of wine at the bar, a family lunch with the kids, or a relaxed evening meal, discovering some of the very best ingredients from across the Isle of Wight.

My first-class team is ready to lead my new restaurant concept that puts local talent, local suppliers, and local produce centre-stage and this next chapter is a really exciting one for our entire team and also for the Isle. We’re looking forward to opening the doors and welcoming everyone this March.”

The ultimate fitness + recovery hotel, SIRO

One Za’abeel is now open in Dubai

Kerzner International, renowned for its trailblazing approach to luxury hospitality, proudly announces the opening of SIRO One Za’abeel, the inaugural hotel under its ground-breaking SIRO brand

Situated within the iconic One Za’abeel development in Dubai, SIRO One Za’abeel offers a paradigm-shifting guest experience, focused on fitness and recovery. Seamlessly integrating cuttingedge digital technology and world-class expertise, SIRO One Za’abeel empowers guests to unlock their peak mental and physical potential. A revolutionary new concept that combines transformative wellness experiences, an integrated digital strategy and personalised guidance from wellness experts, SIRO One Za’abeel sets a new standard for those seeking comprehensive fitness and recovery solutions.

ELEVATING WELLNESS BEYOND BOUNDARIES

At SIRO One Za’abeel, cutting-edge technology takes centre stage, redefining the wellness experience. The commitment to optimising physical and mental well-being is evident through the seamless fusion of science and technology across the core 5 biohacking pillars: nutrition, fitness, sleep, recovery, and mindfulness. This innovative concept responds to the increasing demand for high-quality fitness and forward-thinking wellbeing facilities positioning SIRO One Za’abeel as a pioneer in the evolving hospitality landscape.

With a dedicated Recovery Lab for mindfulness practices, holistic classes, and advanced treatments, alongside an expansive Fitness Lab boasting state-of-the-art facilities, SIRO One Za’abeel provides access to a team of in-house experts complemented by state-of-the-art body composition analysis allowing for truly personalised fitness and recovery programmes.

This blend of cutting-edge technology and comprehensive wellness offerings ensures that guests can immerse themselves in a holistic wellness journey tailored to their unique needs, setting a new standard in hospitality excellence.

“Prioritising fitness, recovery and self-care has become a way of life for many, and has evolved into pillar facet of modern life,” says Philippe Zuber, Chief Executive Officer of Kerzner International.

“SIRO is our direct response to this new normal. It’s our incubator concept, a merging of science and innovation to create a space that not only positively blurs the lines of wellness and hospitality but also brings together a community of like-minded individuals who want to enjoy the immediate benefits of fitness while future-proofing their health.”

For more information, please visit sirohotels.com or @SIROHotels

The Duke of Greenwich Unveils

Exciting New Menu and Sunday Roast Launch

The Duke of Greenwich, a beloved local pub nestled in the heart of Greenwich, is thrilled to announce the launch of its new menu and Sunday Roast offerings.

Since its reopening in mid-July 2023 under new management and with a fresh identity, the Duke of Greenwich has quickly become a cherished addition to the community, joining its sister pub, The Jolly Gardeners in Vauxhall.

Building on the culinary excellence of its predecessor, The Jolly Gardeners, renowned for its rave local reviews and nomination in the Observer Food & Drink Awards 2022, the Duke of Greenwich introduces a menu that celebrates a fusion of flavours from the Mediterranean to the Middle East. From timeless classics to indulgent desserts, there’s something to satisfy every palate and a great kid’s menu too.

Highlighting the launch is the eagerly anticipated Sunday Roast menu, featuring succulent meats sourced exclusively from Lyon’s Hill in Dorset and fresh fish from James Knight of Mayfair, straight from the waters of Cornwall. Complemented by farmfresh vegetables from Shrub Provisions, each roast is served with generous family-style sides, promising a hearty and fulfilling dining experience.

Nestled away in a quiet residential area off the bustling Trafalgar Road, the Duke of Greenwich invites patrons to unwind in its cozy interior, complete with a charming L-shaped bar and a separate dining area with an open-view kitchen. For those seeking fresh air, the pub offers a spacious outdoor drinking area, perfect for families and those wanting to enjoy a refreshing pint on a sunny afternoon.

Embracing the spirit of community, the Duke of Greenwich proudly collaborates with local South London partners, including Brew by Numbers, Signal and Villages Brewery, ensuring a rotating selection of quality craft beers on tap. Gracing the walls until 29th Feb, the pub currently hosts a captivating ‘cartoonist exhibition, and plans to thereafter showcase the works of local artists on a monthly basis. The Duke of Greenwich plan to continue showcasing local talent with local band evenings and quiz nights with prizes!

Led by the experienced team of Jonathan Kaye, Daniel Blucert, and Nick Blucert, each bringing their expertise from renowned establishments such as Oblix at the Shard and Polpo, the Duke of Greenwich promises an unparalleled dining experience.

Les Roches announces Open Days at campuses in Spain and Switzerland

Les Roches, one of the most prestigious hospitality management and luxury tourism schools in the world, has announced its Open Days for the first semester of 2024.

The aim of introducing its educational model and new programs to all candidates interested in obtaining a degree and building a successful career in tourism and hospitality experience sectors.

Aspiring students will immerse themselves in the hospitality sector during their visit to the campus, where they can explore its campus facilities, attend masterclasses, and engage in conversations with current Les Roches students. Additionally, attendees will receive guidance from the Career Services team, responsible for the professional future of graduates and one of the distinctive features of the Les Roches brand: almost full placement rate. “96% of our students leave the classrooms and enter the workforce and 4% decide to continue their education. On average, students have up to five job offers per student on graduation day,” said Carlos Díez de la Lastra, CEO of Les Roches.

At the Crans-Montana campus in Switzerland, the Open Days for Spring 2024 are scheduled for 16 and 17 March, 20 and 21 April, 4 and 5 May, and 31 May. At the Marbella campus in Spain, the Open Days will take place on 22 March, 26 April, 17 May, and 14 June.

The academic curriculum for these programs includes an academic semester, immersion trips to major hospitality and tourism hubs worldwide, and optional internship periods at leading luxury companies and research projects. Upon obtaining these diplomas, students can then directly access the second semester of the MBA in Global Hospitality Management, specialising in another field to ultimately earn the degree.

As part of its renewal, Les Roches recently launched its eAcademy with Digital Certification Programs to meet the needs of professionals looking to specialise in various areas of business management while enjoying the flexibility and work-life balance of online learning. The four areas are: Hospitality Financial Analyst Certification, Sustainable Specialist Certification, Digital Marketer Certification, and Maître D Certification. Les Roches Open Days offer an international educational experience across two campuses;interested parties can register here: Les Roches Crans-Montana, Switzerland; Les Roches Marbella, Spain

www.modularcoldrooms.co.uk sales@modularcoldrooms.co.uk 01617133085

Revealed: The top 10 UK cities for foodies, according to new data

New research has discovered the top 10 cities in the UK for foodies, with London taking the top spot.

Women-only tour company Solo Female Travelers Tours analysed data from TripAdvisor, including the number of Michelin star establishments, vegetarian-friendly restaurants and veganfriendly restaurants in each UK city. Index scores out of 10 were awarded for each factor based on the number of establishments, which determined the ranking.

London is named the best city in the UK for foodies, taking an index score of 83.56. The capital of England received the highest score of 10 for several factors, including the number of establishments offering table service, vegetarian-friendly spots, and Michelin-star restaurants, with the latter being perfect for both locals and tourists who enjoy fine dining.

Taking the second spot in the ranking is Scotland’s capital, Edinburgh, with an index score of 61.26. Edinburgh received the highest possible score of 10 for the number of restaurants offering local cuisine – thus, there’ll be plenty of spots to try Haggis, the national dish of Scotland.

Claiming the bronze medal is Brighton, with an index score of 55.55. The seaside city receives a high score of 8.66 for the number of healthy-food restaurants – so if you’re on a health kick, you’ll undoubtedly find many establishments around the area with suitable options.

Ranking City Score 1 London 83.56 2 Edinburgh 61.26 3 Brighton 55.55 4 Newcastle 48.61 5 Plymouth 48.22 6 Bristol 47.19 7 Belfast 46.01 8 Cardiff 44.69 9 Reading 43.34 10 Leeds 41.81

Revealed: New study names the best skiing destinations in Europe

A new study has revealed the best ski resorts in Europe, naming Aleko in Vitosha, Bulgaria as being the ideal location for a trip during this winter period.

The research, conducted by winter sports insurance company SportsCover Direct looked at eight different metrics from ski resort info including total price for a day ski pass, average star rating, number of ski lifts, highest elevation, slope lengths, median price of hotels and number of hotels within 10km to determine the best resorts.

The metrics were weighted differently, wherein the ratings given to star rating and the price of nearby hotels held the most value.

The Aleko resort in Vitosha, Bulgaria was named the best resort for a skiing adventure. The resort landed a score of 74.2 out of 80 due to ease of accessibility with 197 hotels nearby hotels, elevation difference of 740m and an average of €26 (£22.23) for an adult day lift pass. Following them, the Straja resort in Hunedoara County, Romania received a score of 72 out of 80, pinching the second-best spot. Visitors also pay around €26 (£22.23) for an adult day lift pass and can expect an elevation difference of 738m, with 69% of holiday goers rating the slopes as ‘intermediate’ in difficulty.

Ravna Planina in Bosnia and Herzegovina took third best, with a score of 71.8 out of 80. The spot proves popular with people new to skiing, with an 86% rating of ‘easy’ for the slopes. Furthermore, the cheap adult daily lift pass of only €15 (£12.85) makes it an affordable destination.

In fourth place, Tornik – Zlatibor, located inSerbia, received a rating of 71.5 out of 80 thanks to its relatively cheap €952 (£815.3) average price for a week’s stay in one of the 45 nearby hotels. The elevation difference is only 380m and 23% of users rate the slopes as ‘easy’, whilst 60% rate it ‘intermediate’.

Ranked fifth is Montenegro’s resort Kolašin 1450 and Kolašin 1600 adjoined to it. The destination gained a score of 70.1 out of 80 thanks to its seven ski lifts, cheap median price of hotels (€647, £554.12), and decently priced day pass of €25 (£21.41).

The sixth best skiing getaway location is in Bulgaria at the Bankso resort, which scored 69.8 out of 80 in the study. 59% of visitors scored the slopes as ‘easy’, making it an ideal choice for travelers new to skiing. Furthermore, the resort is one of the highest ranking, with an average star rating of 4.2 out of 5, proving to be popular with holidaymakers.

Claiming seventh most ideal spot is the resort Kopaonik in Serbia, gaining a score of 69.6 out of 80. The resort has a high rating of 4.2 out of 5 with visitors and has an elevation of 957m with its total ski slope lengths totaling 55km overall.

Another resort in Bosnia and Herzegovina, the Malo Igman takes eighth spot with 68.9 out of 80. The resort has a cheap daily ski lift pass rate of €21 (£17.99) for adults and proves a viable choice for experienced skiers with an intermediate rating of 50% for its slopes.

Revealed: Most dangerous European countries to drive in

New research has revealed the most dangerous European countries to drive in, with Romania coming out on top.

The study by Vignetteswitzerland.com analysed the latest data from the European Transport Safety Council to see which countries had the highest road deaths per million inhabitants.

It found that Romania is statistically the most dangerous country to drive in in Europe. 2022 shows that the country had 85.81 deaths per million inhabitants, the highest of any country in the study. However, this is a 10.26% drop from 2012, which saw 95.62 deaths per million inhabitants.

Serbia comes second on the list, with the south-eastern European country coming in with 82.65 road deaths per million inhabitants. Compared to 2012 data, this is a drop of 13.01% from when the country had 95.01 road deaths per million inhabitants.

Rank Country Road deaths per mln inhabitants (2012) Road deaths per mln inhabitants (2022) Percentage change 20122022 1 Romania 95.62 85.81 -10.26% 2 Serbia 95.01 82.65 -13.01% 3 Bulgaria 82.62 77.64 -6.02% 4 Croatia 91.91 71.20 -22.53% 5 Portugal 68.11 62.30 -8.53% 6 Greece 87.51 60.71 -30.63% 7 Latvia 86.69 60.24 -30.51% 8 Luxembourg 64.78 55.78 -13.89% 9 Hungary 60.76 55.22 -9.12% 10 Italy 61.71 53.70 -12.97%

Revealed: Top 10 cities in Europe for foodies, according to new research

New research has discovered the top 10 cities in Europe for foodies, with Paris taking the top spot.

Women-only tour company Solo Female Travelers Tours analysed data from TripAdvisor, including the number of restaurants offering local cuisine, Michelin-star establishments, and vegetarian and vegan-friendly restaurants in each European city. Index scores out of 10 were awarded for each factor based on the number of establishments, and this determined the ranking.

France’s capital city, Paris, is crowned the best city in Europe for foodies, boasting an index score of 74.69. Paris received the highest possible score of 10 for the number of restaurants overall, as well as a score of 10 for the number of Michelin-star restaurants, making it the perfect place to visit if you enjoy fine dining.

Florence, Italy, takes home the silver medal, boasting an index score of 70.39. The capital city of Central Italy’s Tuscany is known for stunning architecture and an abundance of museums, such as Uffizi Gallery and Accademia Gallery. Florence received the highest possible score of 10 for multiple factors, including the number of vegetarian-friendly restaurants and establishments offering local cuisine; tagliatelle with porcini mushrooms and truffle sauce, a must-try delicacy of the city, is suitable for vegetarians.

Ranking  City  Score  1  Paris, France  74.69 2  Florence, Italy  70.39 3  Rome, Italy  67.12 4  Dublin, Ireland  61.57 5  Bologna, Italy  61.36 6  Amsterdam, NL 60.09 7  Milan, Italy  59.08 8  Barcelona, Spain 59.00 9  Naples, Italy  56.89 10  Madrid, Spain 56.26

Daylesford Organic takes a fresh approach to laundry with new Miele equipment powered by biomass

The Bamford family has been farming organically for over 45 years, first in Staffordshire and then the Cotswolds. 20 years ago, the team opened its first farm shop, and since then, the Daylesford Organic site has expanded to incorporate a spa, holiday cottages, wellness club, gym and a cookery school.

Sustainability is at the heart of Daylesford, and the business has set itself challenging targets to reduce its impact on the environment across areas including packaging, energy use, engagement with the local community, and partnering with sustainable suppliers. As well as over 2000 solar panels, Daylesford Organic has also installed a 910-kilowatt biomass boiler, which burns locally sourced wood chips to fulfil the farm site’s heat requirements.

Scaling up

Initially Daylesford had laundries across two different sites, equipped with several small Miele machines, and the team outsourced the majority of the linen from its holiday cottages. However, as the business continued to grow, the on-premise provision struggled to keep up with demand.

The team wanted to bring all the laundry in-house and into one unit so they could more easily manage quality standards while saving on costs and cutting transport emissions. In line with the business’ core values, it was key that the new laundry solution was as sustainable as possible and capitalised on the energy produced from the biomass boiler.

The solution also needed to be reliable and durable enough to help Daylesford get through the 1000kg of washing generated each day and operate non-stop between the hours of 6am and 10pm. As well as being able to turn around large volumes of laundry, the team also needed to be able to rely on the equipment to deliver the consistently high standards expected by their guests.

Seeking a sustainable solution

Daylesford had been using Miele machines, supplied and maintained through approved partner, Gillman’s, for over 15 years. So, when it came to expanding the laundry, the decision to work with Miele and Gillman’s again was an easy one for Will;

“We like to work with businesses and suppliers that have similar mindsets in the way they approach business and sustainability. We’ve been using Miele for 15 years it was important to us to keep that legacy alive, not only because of the aftercare we’ve been shown, but also because of its advancing technology, focus on developing more eco-friendly models, and the ability to connect the machines to our biomass boiler.”

To process the volume of laundry produced at Daylesford Organic each day, Gillman’s recommended 2 x 32kg washing machines, 2 x 24kg washing machines, and 4 x 32kg tumble dryers, two of which were the new Benchmark PDR944 vented dryers, which recycle pre-heated process air and boast low energy consumption.

The team at Daylesford found the installation process straightforward, and with specialists from Miele and Gillman’s on site to help, the project was completed in just a couple of days.

Reaping the benefits

Since the installation, the team at Daylesford is better equipped to cope with demand. Charlotte Bloor, Assistant Facilities Manager at Daylesford commented,

“The capacity provided by the Miele machines means we can get through so much more. We’re able to stay on top of our laundry, which is key as we continue to grow as a business. The machines are incredibly user-friendly, and the new additions, like the touchscreen language settings, are incredibly useful for our international laundry employees”

Other features of the new machines also lend themselves well to Daylesford’s sustainability commitment. The washing machines feature a honeycomb drum, which takes gentle care of fabrics and ensures they last longer and don’t have to be replaced as often, resulting in less waste to landfill. The machines have a range of specialist programmes tailored to different items, which optimise the spin speed and moisture levels to deliver the best result and reduce the amount of time the items need to spend in the tumble dryer, ultimately improving productivity and energy efficiency. The washing machines also feature an automatic dosing system which ensures only the necessary amount of detergent is added to each cycle, preventing unnecessary overuse of washing chemicals.

Will commented, “”The aftercare service provided by Gillman’s is exceptional. They’re always on hand to help should we need them, and they really look after their employees. We’re working with the same engineers as when we first started using Miele machines 15 years ago”

For more information, please contact https://www.miele.co.uk/p/ 0330 160 6693

OTC Beverages is a family-run business that makes Caribbean drinks the traditional way

A few years ago, at her dad’s birthday party Shirley White had the spark of an idea for a new business. I looked around and realized that in our community we do a lot of homemade food and people bring their drinks in plastic reusable bottles she says. I thought, surely there’s a better way of presenting this. My children’s generation are not going to do what my father’s generation and the generation before did, which is making the drinks at home.

Shirley’s background was miles away from the drinks industry. After spending time working for local government, she spied an ad in the evening standard that caught her eye and went along to a wine and cheese evening, during which she landed a customer service role in the world of market data and investment banking. After 30 years working in the city for companies including Telerate, Deutsche bank and HSBC, she was ready for her next challenge….so OTC Beverages was born. OTC offers sorrel and non-alcoholic ginger beer in bottles and cans now available in corner shops and takeaways across London….a new flavour Lime juice with butterfly pea, is now available. Although it is a new industry for her, Shirley says there have been many transferable skills from her former life in finance. It’s the skills you get from project management and juggling a number of programmes within large organizations, she explains. In addition, she has researched, networked, learnt product design, packaging.. and more importantly being able to work with people from all backgrounds in order to sell a product which is healthy and can be utilized by all.

From the start Shirley knew she didn’t want to be brewing up drinks in her own kitchen, but says it took some time to perfect the recipe in the factory. She adopted a less is more philosophy to their formulation by using only identifiable quality ingredients such as organic cane sugar instead of artificial sweeteners. She emphasizes the natural health benefits of ginger and sorrel as well as their potential in an ever-growing market for non and low alcoholic drinks. Her flavours are already proving popular, with OTC Beverages being shortlisted for a number of accolades including the Great British Food Awards.

Shirley is now working to bring her products to more locations in London and has plans for the rest of the world as well. There are a few logistical wrinkles to iron out, but she’s hoping to bring her sorrel and ginger beer to other markets including America and Africa. Currently, it’s at the point where you’re growing the brand, you want it to take on momentum and you want it to be an identifiable brand of choice when people go to a shop to buy a cold drink, she says.

08844 357 0441 otcbeverages.com

What are the benefits of drinking organic drinks?

Drinking organic juices daily eliminates the toxic ingredients and maintains a balanced, healthy lifestyle. It also promotes optimal health. The more you consume the better you are able to heal.

What makes a drink organic?

When you choose to drink organic beverages, you avoid synthetic pesticides, growth hormones, genetic engineering, and artificial flavors, colors, and perservatives, among other things. You also help to protect natural water supplies, build up soils, and preserve biodiversity.

Can soft drinks be organic?

While all soft drinks contain some form of sweetener, not all use the common table sugar or high fructose corn syrup. Organic soft drinks only utilise natural flavouring from fruits or other wholesome ingredients in so many brand name drinks.

Why do we drink organic?

By drinking organic wines and drinks, you're ingesting less man-made toxins, especially pesticide residues and often less sulphur dioxide. This may contribute to a better 'morning after' feeling!

Why is organic better than normal?

Why is organic better than normal?

Compared with produce grown using usual (conventional) methods, organically grown produce has lower levels of pesticide residue. The safety rules for the highest levels of residue allowed on conventional produce have changed. In many cases, the levels have been lowered

Are organic drinks good for you?

Organic juices are one of the best ways to support a healthy immune system because they are packed full of nutrition. Our immune system needs specific nutrients to run properly.

‘Experts offer top tips for booking your summer holiday’

With summer fast approaching, maximizing the excitement of a future holiday and minimizing the stress of the entire process is essential.

Insurance experts at Howden Insurance have compiled some top tips for travel enthusiasts wanting to book their 2024 summer holiday; from insurance advice to the best times to fly, these tips will provide you with insights into a successful booking process. Take out travel insurance as soon as you book for guaranteed protection

The best time to buy travel insurance is directly after booking the holiday. Depending on whether you are looking for just a single trip cover or planning multiple trips this year, the cancellation benefits from your chosen policy will begin as soon as your insurance plan comes into effect.

Whether you become injured before your holiday, are made redundant and can no longer afford it, or your passport hasn’t arrived in time, you are more likely to receive greater benefits and cover than purchasing it closer to the holiday.

Fly mid-week to save money

When it comes to catching a flight, keeping costs at a minimum is a must. Tuesday is the cheapest day to book a flight, but for domestic flights, between Monday and Wednesday is your best bet for getting a great deal. For international flights, Wednesday and Thursday are the cheapest days to book, with potential savings of up to 20%. Airfare can be prone to slight fluctuations depending on how close the flight is to the time of booking, so it is important to keep a constant eye out for any offers or deals that might occur.

Look into booking toward the end of summer for lower prices

Flights are available to purchase for about a year in advance, and prices are guaranteed to change throughout the 12 months; they tend to spike closer to the time, so booking at least six months before you intend to go on holiday is recommended, especially if you are planning a long-haul flight. Prices in summer are more than likely to reach an all-time high in June and become less expensive in August, so if you have the flexibility to book later in summer, the end of August is your best bet if you want to save some money whilst still getting a healthy dose of vitamin D and sunshine.

Check Tripadvisor before booking to compare hotel prices, ratings, and inclusions

It is easy to browse for places to stay abroad and select the cheapest one, but there are certain things that need to be taken into consideration; you don’t have to spend a fortune on a 5-star hotel to guarantee good quality and a great stay. Always research by comparing reviews to their prices, as cheaper hotels can have just as good recommendations as much more expensive ones.

It’s sensible to price up the offerings of different hotels – all-inclusive may seem more appealing when it comes to saving money, but some hotels can be misleading in what exactly that entails. If you’d like unlimited alcohol or drinks on your holiday, it can be a common misconception that all hotels include that in their packages. The hotel may advertise ten restaurants in the hotel but, in some cases, not all will be included in the price, so double-check the fine print to avoid disappointment upon arrival.

Avoiding the ghost broker scam

Choosing the right travel insurance can be overwhelming, especially if it is your first time looking for cover for your trip. Fraudulent travel insurance providers can easily take advantage of you if you are uneducated or unaware of the potential scams you may encounter – to avoid this, ensure the agent or company you purchase from is licensed and legitimate. A common insurance scam is the “ghost-broker” scam, in which individuals present themselves as licensed agents selling travel insurance on behalf of well-known insurance companies or ones they have fabricated. .

Be aware of “add-ons”

Don’t be afraid to ask questions if you are unsure about any part of your policy, as legitimate insurance companies will have no issue answering any queries you may have. Any suggested ‘add-ons’ or extra benefits included with a main policy, such as ‘cancellation for no reason’, is a prime example of a suggested add-on that should already be included in your policy. So, there is a large chance that the said ‘agent’ is just trying to get more money out of you, and the whole insurance plan could possibly be illegitimate.

It’s essential to recognise that if it seems too good to be true, it probably is, so it’s wise to shop around first and not settle on the first policy you see.

A spokesperson from Howden Insurance has commented on the findings: “Booking a summer holiday can be a stressful time as there are so many aspects to consider, but having the right travel insurance for you is the best way to keep your mind at ease before and during your holiday so you can enjoy yourself and unwind. Insurance scams are extremely common and can be very believable sometimes, so it is important to be made aware of all the potential ones that may come your way.”

‘Experts reveal tips on keeping your home safe whilst you’re on holiday’

With many Brits planning their holidays for 2024, ensuring your belongings remain safe in your home is important, as an empty house could easily be acknowledged by unwanted visitors.

Whether you’re heading on a bank holiday getaway or a twoweek excursion abroad, anything from gadgets to expensive clothing can be vulnerable without proper precautions being taken.

However, experts at Howden Insurance have revealed their top tips on keeping your house safe to reduce the risks of being faced with house damage, stolen items, and loss of personal property upon returning from your holiday.

Make sure to set your alarms

It may seem like the most obvious way to warn off burglars is by simply locking your doors to keep them out, but it can be easily forgotten if you are late for a flight or trying to avoid rush hour – and even when your doors are locked, it does not guarantee that burglars won’t find another way in. Ensure your alarms are set whenever the house is vacant to make sure any unwanted visitors will be caught almost immediately. the nighttime.

Use smart plugs for lights

Not everyone has sophisticated lights that dim or are on a timer in their homes, but there is no need to run up a huge electricity bill or break the bank by leaving them on all day. Consider purchasing a few affordable smart plugs for lamps around the house, particularly in rooms that will be visible to passers-by. This way, you can turn lights on and off when you like and needn’t worry about leaving lights switched on for hours on end throughout the day and night. As a result, the house will seem as though it still has occupants inside and the property is not empty.

Imply security is in place

Be mindful of social media

It is very easy to forget that it is not always just your friends who can view your profiles on certain social media platforms. As much as everyone likes to show off their chosen holiday destination, it may make your house a more attractive target and increase the chance of a break-in. Social media posts from your activities abroad are entertaining and popular to watch, but the wrong people can easily acknowledge them.

To avoid this, ensure that images or videos you share from your holiday away are only visible to your friends, and turn any accounts on private mode so that only people you trust know your true location. Depending on how much you share on social media, any indication of your whereabouts can be suggestive as to when you are most likely to be away from home.

Let your neighbours and landlord know if you are planning on going away

It is particularly important to let the people around you know if you will be absent for a short while, regardless of whether this is just for a night or two. If neighbours are aware that you’re gone and hear noise coming from around your house, they would know to treat it as suspicious activity and take further action if needed. If you are a renter, letting the landlord know you aren’t going to be home would be beneficial for their peace of mind as well as yours. They may even visit the property to make small changes, such as giving the curtains and blinds an adjustment so that it looks like someone is home.

While your house may not be fitted with CCTV due to its costs, burglars aren’t necessarily aware of this. It may be worth investing in some signs to put in your window or by the front door with ‘CCTV in operation’, or any sign to imply that the house is under surveillance. It is a simple but effective way to warn off burglars, and it won’t be as pricey as genuine surveillance appliances; thus, it is a simple yet effective way to help keep your house safe and secure while you are away.

However, a doorbell that features a camera, such as Ring, may be a worthy investment so that anyone approaching your house can be viewed on your phone, no matter your location; prices can vary from £50 to £300 on websites like Amazon, depending on the brand you select.

A spokesperson from Howden Insurance has commented on these findings: “Going on holiday should be a joyous occasion where you get to enjoy time away from work with friends or family. However, there is always a concern that intruders could reap the benefits of an empty house filled with lots of valuable possessions, so it is important to be vigilant of your home’s safety when planning a trip. Fortunately, there are certain steps you can take to reduce any worries about your home and make sure you can enjoy your well-deserved holiday to the full extent.”

Navigating Sustainable Seas: The Transformative Impact of AI on the Cruise and Hospitality Industry

The tourism industry is currently undergoing an exciting period of transformation and innovation, with a pace of change never seen before.

The time between the emergence of new trends and technologies capable of changing the rules of the game or necessitating a comprehensive update to stay competitive is shrinking.

One of the latest innovative disruptions that promises to reshape much of what we currently do in the tourism and hospitality sector is Artificial Intelligence (AI). Within this landscape, the cruise industry, with its high demand for efficiencies and concentrated experiences, stands as one of the subsectors most exposed to this change. At Les Roches, we are collaborating with some of the best luxury cruise companies to help shape the best talent with the skills not only to meet the high standards of customer experience management but also to handle and leverage the innovations the market offers to the sector.

Training the next generation in AI is not easy, much like any new technological innovation that begins to emerge in the market. The evolution of technology and its applications often outpaces the ability to update the knowledge/experience base, so the key we apply at Les Roches is the immersion of professionals in an ecosystem and work dynamics where they will interact and learn the latest.

Above all, they will work on their analytical, prioritisation, and management competencies to navigate changing and uncertain environments, providing their projects with a differentiating factor compared to the market standard at any given moment.

The Current AI Landscape in Cruises

AI has become an essential tool for optimising processes and improving both passenger experiences and employee performance.

For example, AI can predict patterns and consumption trends of passengers, allowing businesses to understand their behaviour and adapt practices accordingly. It enhances the passenger experience by collecting data that enables the analysis of individual preferences and habits, resulting in personalised gastronomic and leisure recommendations.

AI also extends to areas such as safety and maintenance, predicting and diagnosing when equipment needs a review to reduce downtime, detect potential hazards and environmental issues, and enhance overall safety.

Once the objectives are well defined, that is when the investment in AI should take place. And it is not just about investing in technology but also in the training of specialised personnel who will work hand in hand with it. We are well aware of the performance that talent capable of integrating the most advanced technological strategies in the hospitality and cruise line industry can deliver.

AI will soon not be an option but a necessity.

Hospitality and luxury trends on the rise:

Five key drivers to watch out for

With 2023 already consigned to history as the year of tourism recovery, the hospitality industry, starting in 2024, now finds itself facing a scenario where actors who began making waves a few years ago are now consolidating their positions.

1.Technology as the core

Customer expectations and priorities have shifted, with a preference for fully personalised, sustainable experiences closely tied to the local context. Simultaneously, these new demands in the hotel industry are being propelled by technology, which serves as the primary driver.

From service automation through chatbots and Artificial Intelligence (AI) to hotels employing Business Management Systems (BMS) for efficient resource management, including robots facilitating manual tasks like cleaning or luggage transportation.

Advancements not only steer us towards a more digital society but pave the way for delivering personalised customer experiences and operational efficiency for companies and their employees. Technology is, ultimately, the only path to survive and stand out in the tourism sector.

2.Prioritising sustainability

In Booking.com’s latest report, travellers already reflected their concern for making the world greener: 79% stated they want to travel more sustainably in the next 12 months, with 75% looking for companies offering more sustainable options.

Today’s tourists are much more aware of the environmental impact generated by tourism-related activities in recent years. Hotels are adopting renewable energies, centralised software, and BMS to optimise operational efficiency and reduce their environmental footprint. Implementing these intelligent systems contributes to energy efficiency through climate control, smart lighting, or electric vehicle charging points.

3.Hyper-personalisation for differentiation

In recent years, the sector has made a push to further personalise service for a more premium clientele. This hyper-personalisation, demanded by 71% of customers, is achieved through the use of digital tools like AI, machine learning, and extensive data analysis.

Adopting these concepts allows hotels to anticipate and proactively meet guests’ needs, offering highly tailored experiences based on their preferences and habits.

4.Experiential

travel based on health and wellness

The trend towards a holistic approach is consolidating, with travellers seeking authentic local experiences, with a strong preference for activities related to wellness, active tourism, immersion in nature, and gastronomy. These plans now surpass interest in activities conventionally linked to tourism, such as art and culture.

5.Impact

and influence of social media

Social media remains and strengthens as an essential tool for the hospitality and tourism industry, influencing travel decisions and transforming customer interaction. Strategies focus on inspiring through platforms like Instagram or TikTok, influencing booking decisions, and building credibility through authentic reviews following travellers’ positive experiences.

The impact of social media is evident in tourists’ behaviour change, who consider direct brand relations crucial.

Tourism companies actively use social media to promote destinations, advertising campaigns, and enhance customer service, demonstrating their continued importance in the hotel industry.

NativePlaces, the pioneering UK lifestyle aparthotel brand, is gearing up for an exciting phase of expansion and rejuvenation with the announcement of strategicinitiatives,includingthesigningof a new Native property in Fulham, London and the completion of significant renovationsatNativeGlasgow.

These announcements follow the news of the anticipated opening of Native King’s Wardrobe, St Paul’s in April 2024.

In line with its commitment to providing freedom and flexibility for extended stays, Native Fulham Broadway, opening in 2025, will mark the eighth aparthotel in the brand’s portfolio which spans the UK, and the fifth aparthotel in the capital. The premium offering will feature 41 studio, one bedroom and two-bedroom apartments, as well as COUNTER; a lively neighbourhood space developed by Native Places to offer guests an eclectic bar and lounge effortlessly shifting from a daytime workspace to an evening cocktail setting. The vibrant bar curates a diverse array of cultural events, offering locals and guests an immersive experience spotlighting local talent.

Set to become a distinctive addition to the Native Places portfolio, the concept for the aparthotel derives from the location’s longstanding market traditions and the neighbouring suburbs of West Brompton. In collaboration with award-winning design studio YOUTH, the new property’s design embodies a vision that harmoniously blends its eclectic surroundings, creating an immersive connection with the community. The conceptual approach intertwines the dynamic 'market' scene on the ground floor with the serene 'suburban' ambience found in the five apartment levels.

Simultaneously, Native Places continues to invest in the preservation of the high standard of design across its existing portfolio to ensure a consistent and high-quality experience for all. Native Glasgow has recently undergone a comprehensive renovation to elevate the guest experience.

The redesigned space combines historical architecture with modern amenities, reflecting Native Places' dedication to creating dynamic and inviting environments, whilst preserving each building's heritage and identity.

“Native Places, the pioneering UK lifestyle aparthotel brand, is gearing up for an exciting phase of expansion and rejuvenation”

The recent success of Native Places has fuelled the brand’s determination to expand, with revenue surpassing predictions by 25% in 2023 compared to the previous year. Olivia Immesi, CEO at Native Places, comments, "This is a very exciting time for Native Places as we expand operations further across the UK. The future of aparthotels worldwide, and in particular in the UK, is significant with the demand for longer stays one of the swiftest-growing sectors within the hospitality industry.

Our aparthotels offer the versatility of multi-purpose, flexible and convenient accommodation; all of which offer better value than the traditional hotel experience. We are the obvious choice for those who want to live like a local within the community, and for digital nomads and business travellers seeking a hybrid set up.”

As Native Places continues to redefine the aparthotel experience, it remains committed to bringing people together and connecting guests to local communities. The brand's Neighbourhood Heroes network gives guests exclusive access and offers to the best local amenities from independent cafes to original restaurants so that they can live like a local in each Native Places community.

Dedicated to being a leader in sustainability in the extended stay sector, Native Places is on a path to become a B-Corp listed company. Naturally, apartment-living uses less energy overall as an operation and the brand focuses on sustainability and environmental longevity, evident in its pursuit of BREEAM.

Accreditation for all aparthotels and partnerships with eco-friendly suppliers. From recycled plastic bottle-filled pillows to carpets with underlay made from old plastic, Native Places incorporates sustainable practices at every guest touchpoint

The continued expansion of operations will see Native Places continue to add new destinations within the UK and beyond, focusing on sustainable growth and offering unique, design-led aparthotel experiences.

To learn more about Native Places and its expanding portfolio, visit www.nativeplaces.com. Apartments start from £100 per night.

École Ducasse and Hectar announce partnership to promote sustainable food in gastronomy

École Ducasse, a network of schools dedicated to the transmission of outstanding French expertise and excellence in culinary and pastry arts, has announced a partnership with Hectar, a pioneer in the development of new sustainable agricultural models.

In June 2024, École Ducasse and Hectar will launch a professional training course on the theme of “Bringing Biodiversity and Sustainable Food to the Plate”. The two-day course scheduled for 20-21 June will enable chefs to better identify the role they need to play in the transition to healthier, more sustainable food, and will cover key topics such as soil regeneration, climate issues and the importance of the chef-producer relationship. It will also include an immersive visit to the Hectar pilot farm, as well as conversations with renowned chefs who have initiated new forms of collaboration with producers and implemented self-production “kitchen-garden-chef” approaches.

All École Ducasse Bachelors and career conversion programs will also be enriched with a two-day module on sustainable food. This addition will form an integral part of the healthy and natural cooking module from this year onwards and focus on plant-based cuisine as well as territorial diversity, also with a visit to the Hectar pilot farm, and talks by experts on the themes of soil regeneration, permaculture and fermentation.

Through this collaboration, École Ducasse aims to play a pioneering role in the integration of sustainable nutrition into culinary education. Hectar, meanwhile, is dedicated to accelerating the agricultural transition and supporting startups in this field across Europe. It also creates initiatives backed by major groups such as Parfums Christian Dior. Both organisations are committed to training chefs who are not only talented but also involved in a responsible transition towards more sustainable food, keenly aware of their environmental impact as part of their professional practice.

The vision nurtured by Alain Ducasse – Founder of École Ducasse, Michelin-starred chef and emblematic figure in the world gastronomy – inspires the spirit of this partnership: “Well-sourced produce is at once good to eat, economically good and good for the planet.”

Iris Knobloch Appointed to Vail Resorts Board of Directors

Vail Resorts, Inc. (NYSE:

MTN) today announced that Iris Knobloch has been appointed to the company’s board of directors.

Knobloch is president of the renowned Cannes Film Festival. She was appointed to this role in July 2022, making history as the international festival’s first female president. Knobloch also currently serves as a member of the board of directors of Lazard, Inc., a financial advisory and asset management firm; chairperson of the board of directors of Deezer SA, a global music streaming platform; and vice chairperson and lead independent director of the board of directors of Accor Hotels, a multinational hospitality company.

Originally from Munich, Germany, Knobloch currently resides in Paris, France. She is trilingual in German, French, and English and a lawyer with degrees from Ludwig-Maximilians Universität in Munich and New York University. She started her career as a lawyer in Munich, New York, and Los Angeles. Knobloch went on to have a long 25-year career in various leadership roles at WarnerMedia, including 15 years as CEO of Warner Bros. France and Benelux, and most recently as CEO of WarnerMedia France, Benelux, Germany, Austria, and Switzerland. “

We are thrilled to have Iris join our board,” said Kirsten Lynch, chief executive officer of Vail Resorts. “Iris has had an incredible career in Europe and the United States and adds extensive global experience to our board of directors which will be critical for us as our company expands internationally.”

In November 2023, Vail Resorts entered into an agreement to acquire Crans-Montana Mountain Resort in Switzerland, the company’s second strategic European investment following its 2022 acquisition of a majority stake of Andermatt-Sedrun Sport AG, also located in Switzerland.

“I am pleased to join the Vail Resorts board of directors as the company embarks on a journey to expand internationally,” said Knobloch. “As both a business leader and an avid skier, I am looking forward to leveraging my expertise in supporting the company’s strategy to build an integrated network of resorts across the world that enhances the guest experience and creates stability for the ski industry.”

Marjan Unveils ‘RAK Central’: An Innovative New Hub to Drive Sustainable Growth

• To be unveiled in 2026, RAK Central will create a vibrant destination in which to ‘work, live and play’ in the Emirate, and unlock exceptional economic opportunities

• A first of its kind Grade-A commercial district in the Emirate, dedicated to rentals and set to become the headquarters of leading businesses, including Marjan

• Contributing to RAK Vision 2030, the new development will create job opportunities and drive diverse business sectors, including tourism and hospitality

• RAK Central will feature freehold residential plots, parks and green public spaces

Marjan, the master developer of freehold properties in Ras Al Khaimah, has today unveiled RAK Central, its latest mixed-use destination, which will feature a Grade-A office and commercial district that is set to open in 2026, helping to drive business and tourism development, unlock job opportunities and redefine lifestyle in the Emirate.

Upon completion of all phases of the mega-development, RAK Central will create a vibrant work, live and play destination that will contribute to RAK Vision 2030, driving a prosperous and diversified economy, building happy and cohesive communities, securing a sustainable future and safeguarding the environment by following advanced green building strategies.

Located on Sheikh Mohammed bin Salem Al Qasimi Street, offering spectacular views of Al Hamra Golf Club and the Arabian Gulf, RAK Central will feature the largest commercial business district in the Northern Emirates. Commercial spaces will be tailored as per the needs of anchor tenants, with open floor plans to facilitate a flexible design. In due course, RAK Central is expected to become Ras Al Khaimah’s largest business hub, attracting leading businesses and other entities in the region to set up their headquarters, including Marjan.

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