The Kitchen – A Home's Social Hub

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The Kitchen

A home’s social hub

Exceeding expectations

Everyone deserves a decent home and whether you are building new homes or delivering planned replacement programmes, our range of kitchens can provide the right solution and price point. Designed to be robust and long lasting, they have proven the test of time, more than meeting the requirements and demands of Social Housing owners and residents.

A partner you can rely on With over 70 years of experience in the design, manufacture, supply and installation of fully fitted kitchens, we deliver a superior quality product. Supporting your projects wherever they may be across the UK, whether housing or high rise.

As part of the Ballingslöv International Group of Companies, one of the largest kitchen providers in Europe, we are able to draw on their knowledge, design and purchasing power.

Delivering quality for the Social Sector Paula Rosa Manhattan kitchens are sustainably sourced and durability tested and we do not compromise on standards. The carcase of our units are the same whether you buy our top ranges or our value ranges.

This allows us to provide our 10 year warranty with Planned Kitchen Replacement Frameworks, giving you peace of mind that we are on-hand to support you through the life of our product.

WE ARE COMMITTED TO MANUFACTURING AND SUPPLYING CONTRACT KITCHENS FOR THE SOCIAL SECTOR INCLUDING AFFORDABLE HOUSING AND SUPPORTED LIVING KITCHENS.

Delivering end-to-end solutions nationwide

Whether we are working with you on Planned Kitchen Replacement Frameworks or specific new build projects, our teams of geographically located surveyor/designers and project managers are local and on-hand to support you. Providing kitchen surveys, planning, project development and customer care.

Delivering on time and to a budget

Our surveying and project management teams are supported by our manufacturing team that can generally supply kitchens in 4 weeks from call off. A video of our factory operation is available on our website: prmf.co.uk/innovation-and-premises

We have our own fleet of lorries and vans which also keeps delivery timing within our control.

Paula Rosa Manhattan

Sustainability and Social Value

Paula Rosa Manhattan and the whole of the Ballingslöv Group are well on their way to their initial target of being climate neutral, with an expectation that this will be achieved in 2022.

Sustainability and social value aims are key aspects for public sector clients and our targets are wholly supportive in achieving these. Creating products that also increase value for money based on lifetime cost and recyclability, shows us to be a forward-thinking and sustainable partner.

Some of the steps we have taken as a business to meet our sustainability targets include:

100% of

The electricity we use to run our manufacturing site in Lancing comes from 100% renewable sources.

Waste

100% of our timber process waste is sent for energy recovery and cardboard now replaces the polystyrene once used packaging our doors and is collected for recycling.

Local Community

Through both employment and by working with our own and our clients local communities and organisations we aim to have a lasting positive impact.

Energy Consumption

We have upgraded all of the lighting in our manufacturing and warehouse facility to LED, saving 150,000kwh per year.

Our People Using Great Place to Work surveys to identify key improvement areas. We are committed to creating an environment where every employee can work at their best.

Trees
the timber we use is from an FSC® certified managed forest.
Emissions

OUR SUPPLY CHAIN DEPARTMENT SOURCE MATERIALS FROM APPROVED SUPPLIERS WHO SHARE OUR ENVIRONMENTAL PRINCIPLES. WHERE PRACTICABLE, MATERIALS ARE SOURCED FROM LOCAL UK SUPPLIERS REDUCING CARBON EMISSIONS ASSOCIATED WITH TRANSPORTATION.

Our BS: EN 14001 Certified Environmental Management demonstrates our commitment to identifying our environmental aspects and minimising the impact our local environment as well as on a wider scale.

Ensures that we are assessed against these minimum standards but its importance means we continue to push ourselves and achieve much more.

Our commitments include Helping our customers create sustainable homes and communities.

Complying with current and identification of future legislative requirements.

Continually improving, assessing and managing environmental risk.

Ensuring more efficient use of raw materials, reduction in waste and removal of less suitable materials from the supply chain.

The future

Our sights are now very much set on the future, to 2025 and beyond with aspirations of a climate positive organisation and a product offering that wholly embraces the principles of a circular economy.

This will be achieved by further designing out waste, keeping our products and materials in use for longer and contributing positively to the regeneration of natural systems.

Ask us about our FSC certified products

End-to-end benefits

We have been surveying, designing, manufacturing and supplying kitchens for our main housing associations for more than 10 years. They are all more than happy to provide references to support the high standard and consistency of our products and services. This has allowed us to build strong and long lasting relationships with working practices that provide end-to-end benefits.

Our build to delivery service Our fleet of 36 liveried lorries have removable containers which are preloaded in the despatch area for onward transport across the whole of the UK mainland. All kitchen components are scanned on and off our vehicles giving visibility and assurance that the kitchens have been delivered on time and in full.

We currently deliver to a range of facilities for our customers, which includes their own central stores, specific properties or storage providers such as Builders Merchants.

We also deliver kitchens into major high-rise projects where logistics are challenging, but when planned appropriately they progress smoothly.

We generally deliver to all mainland UK postcodes twice weekly, with the potential for special deliveries in between.

We also have a fleet of vans available where access is more restricted. For example, narrow lanes and access roads.

Client portal allowing you to track and manage your project

We operate an extranet based on Microsoft SharePoint to support communication with our customers.

This is populated and updated with the delivery dates for orders, giving online visibility for those granted access. Our central co-ordinator will also be available on the telephone.

Benefits to you

WE HAVE BUILT AN OUTSTANDING REPUTATION FOR OVER 70 YEARS WITH OUR PIONEERING, VISIONARY KITCHENS MATCHED WITH WORLD-CLASS MANUFACTURING AND INSTALLATIONS.

Our fleet of vehicles provides national delivery coverage to pre-arranged dates and times.

End-to-end online project management updates provided by the Microsoft SharePoint platform.

Tracked vehicles to allow for delivery time updates.

Benefits to the contractors

All kitchens will be fully assembled units, as is our standard, for delivery and can be palletised if required.

All kitchens will be fully assembled units, as is our standard, for delivery and can be palletised if required.

Benefits to the residents

Sustainable 16mm carcass that uses 11% less timber than the 18mm equivalent and meets all the highest British and European standards for a product of its type.

The 16mm carcass is designed and proven to provide robust and long-lasting kitchens, used by Housing Associations with whom we have working relationships of more than 10 years.

The 16mm carcass reduces the weight of units by 11% improving manual handling whist also maintaining a rigid construction for ease of fitting.

How we work

Our surveyors are all fully kitted and trained with laptop, printer and design software. The software provides not only the CAD design and quotation but also fully rendered pictorial representation of the finished kitchen and 3D virtual tour.

Initial planning of the scale of work and booking appointments

We would normally agree an outline kitchen replacement programme with you to identify numbers, contact details and locations. We would agree a delivery priority and it is usual for you to advise your residents, in advance of our communication with them, of the intent and approximate timing.

From the agreed information our surveyors with their survey co-ordinator assemble a weekly diary of planned appointments. They will try to build a plan which will target completion of as many as possible surveys, within a manageable geographic area, to limit the non-productive travel time. This allows them to maximise their surveying time and can generally survey 20 properties a week each.

WE CURRENTLY COMPLETE IN EXCESS OF 2000 SURVEYS A YEAR. MOST OF THESE COMPLETED TO SUIT THE TIMESCALES DRIVEN BY ANNUAL PLANS, BUDGETING AND INSTALLATION SUPPLIER PROCUREMENT.

In direct contact with the residents

Our survey co-ordinator will then contact the residents to arrange appointment dates and times for our surveyors. This includes a call-ahead on the day by either the surveyor or co-ordinator. Keeping records of those they can contact and those they cannot. This allows our surveyors to focus on surveying and design, making best use of their skills and experience.

Our survey co-ordinator is also the point of contact for residents should they want advice or circumstances change.

Completing

the survey

They always attend properties with their photo ID and PPE, which includes gloves and over shoes. They will introduce themselves and explain the process to the resident and gather any thoughts and preferences, before commencing their survey. Once the survey is complete, they will then explain and review the plan and the range selector, so the resident can ask any questions and make their choices.

Our surveyors have small samples that can be viewed for colour and feel. They carry their own laptop, printer and design software, allowing them to input initial information and leave a draft wire frame diagram of the surveyed kitchen for the resident.

Finalising design and costs on our client portal

During the week, they will finalise all their designs, which also builds the quotations. At this stage we are able to provide a rendered picture and virtual tour of the kitchen.

The quotations and designs will then be submitted to you for their review and subsequent order confirmation. These can be delivered by email but we generally establish a dedicated client portal on Microsoft SharePoint Extranet to which we upload designs and quotations. These are loaded by address reference and can only be accessed by agreed authorised individuals.

Product selector

Compact Laminate

Natural Messina
Ipanema White 38mm 38mm
Quartz Grey 38mm
Dark Mountain Oak
Bellato Grey 38mm 38mm
38mm
Sonoma Oak 38mm
Carrara Marble
Black Brazil 38mm 38mm
Sonoma Oak
Artisan Oak Anthracite
White Levento Marble 20mm 20mm 20mm
Caviar Gold 20mm
Light Grey Chicago
Cracked Marble Plaster 20mm 20mm
20mm

Shelving

Check website for latest solid surfaces, sinks and taps.

Okapi Walnut
India White
Carcase Shelf 300mm (200mm deep)
Black Kaiman Bracket
Carcase Shelf 600mm (200mm deep)
Brushed Nickel Pelican Bracket
38mm
38mm
Carcase Shelf 1000mm (200mm deep)
Polished Brass Pelican Bracket
Stainless Steel Kaiman Bracket
Matt Chrome Pelican Bracket

Solid worktops

We work closely with our suppliers to offer a variety of styles and finishes across five different price points.

We work with some of the best names in worktops

Keyla Salina Malibu
Somnia Natura
Jet Black Atlantic Salt Product selector – Solid worktops
Caesarstone Composite worktops
Silestone Composite worktops
Dekton
Night Tebas
Gris Expo Marengo
Blanco Norte
Clamshell
Ocean Foam Raven Snow Pebble
Kairos Lunar
Lyra
Linem Cream
White
Nacre
Laguna
Reverie

Taps

W AZTEC HBPR361A
W SAVOY ZENO
W ATHENA CHROME
FUJI PULL FUJISSS
W TAM1CM
W QUOOKER BOILING/ CHILLED/SPARKLING
OLYMPUS CHROME W WRAS
JERONI SWAN SPOUT 2 LEVER (VARIOUS COLOURS)

Who we work with

PRMF successfully provides a broad range of kitchen solutions to all sectors of the UK housing market including exclusive urban developments; standard new housing; social housing and assisted living including planned replacement programmes.

PRMF HAVE DEVELOPED A REPUTATION FOR PRODUCING PRODUCTS OF THE HIGHEST QUALITY, SUPPORTED BY A HIGH STANDARD OF PRE AND POST INSTALLATION CUSTOMER SERVICE.

Fusion21 offers a range of national procurement services designed to bring greater efficiencies, value for money and social value to your public sector work programmes.

fusion21.co.uk

EEM is a non-profit organisation offering efficiency savings for the public sector and all public sector bodies are free to join.

eem.org.uk

Housing Plus Group is a Charitable Community Benefit Society providing 18,000 quality, affordable homes and care services across Shropshire and Staffordshire.

housingplusgroup.co.uk

Sovereign are a housing association, with almost 60,000 mainly in the South and West of England and the Isle of Wight.

sovereign.org.uk

Shropshire Towns and Rural Housing Ltd (STAR Housing) manage Shropshire Council houses in the Oswestry & Bridgnorth area.

starhousing.org.uk

For Housing are here to provide quality homes and places that make more things possible for more people.

forhousing.co.uk

City West Housing Trust a ForViva group member, is a not-for-profit housing association that owns and manages over 14,600 homes in the North West.

citywesthousingtrust.org.uk

South Staffordshire Housing Association is a social landlord managing more than 5,900 homes in towns and rural villages throughout South Staffordshire.

ssha.co.uk

National Buying Group

The premier buying group for independent merchants nationalbuyinggroup.com

Accreditations and certifications

We are all immensely proud of our extensive list of accreditations.

British Safety Council Dedicated to making sure no-one is injured or made ill through their work.

CLOCS

Demonstrates that we adhere to a revolutionary road safety culture that is embedded across the industry.

Construction Line

These standards help us to make contracting simpler and help our customers achieve more.

FIRA Gold Installation Certification

Ensures consistent quality and reassurance that our products are completed to the highest standard.

FIRA Gold Product Certification Assurance that our products have been independently tested to the highest standards.

WE BELIEVE THAT NO OTHER KITCHEN COMPANY OFFERS YOU SUCH HIGH LEVELS OF COMMITMENT TO OUTSTANDING PRODUCTS, FIRST CLASS SERVICE AND THE ENVIRONMENT.

Forest Stewardship Council®

We are FSC® certified, dedicated to promoting responsible management of the world’s forests.

FORS

Ensures we monitor our fleet performance in all aspects of safety, fuel efficiency & vehicle emissions.

ISO 9001

Demonstrates that we meet the standard framework for effective business management.

ISO 14001

Demonstrates that we have implemented an Environmental Management System.

ISO 45001

Designed to prevent work-related injury and ill-health and to provide safe and healthy workplaces.

Furniture Sustainability Programme

Demonstrates that we are taking our environmental and corporate social responsibility obligations seriously. FISP is the mark of sustainable excellence.

Safety Schemes In Procurement (SSIP)

Paula Rosa Manhattan is certified to a SSIP accredited scheme responsible for health and safety competence standards in the UK.

Paula Rosa Manhattan

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