The Kitchen – A Home's Social Hub

The Kitchen A home’s social hub

Contents 4

Exceeding expectations

6

Sustainability and Social Value

8

End-to-end benefits

10

How we work

12

Product selector

14

Work surfaces

16

Solid worktops

18

Taps

20

Who we work with

22

Accreditations and certifications

Exceeding expectations Everyone deserves a decent home and whether you are building new homes or delivering planned replacement programmes, our range of kitchens can provide the right solution and price point. Designed to be robust and long lasting, they have proven the test of time, more than meeting the requirements and demands of Social Housing owners and residents.

A partner you can rely on With over 70 years of experience in the design, manufacture, supply and installation of fully fitted kitchens, we deliver a superior quality product.

Supporting your projects wherever they may be across the UK, whether housing or high rise.

As part of the Ballingslöv International Group of Companies, one of the largest kitchen providers in Europe, we are able to draw on their knowledge, design and purchasing power.

4

Delivering quality for the Social Sector Paula Rosa Manhattan kitchens are sustainably sourced and durability tested and we do not compromise on standards. The carcase of our units are the same whether you buy our top ranges or our value ranges.

This allows us to provide our 10 year warranty with Planned Kitchen Replacement Frameworks, giving you peace of mind that we are on-hand to support you through the life of our product.

Exceeding expectations

WE ARE COMMITTED TO MANUFACTURING AND SUPPLYING CONTRACT KITCHENS FOR THE SOCIAL SECTOR INCLUDING AFFORDABLE HOUSING AND SUPPORTED LIVING KITCHENS.

Delivering end-to-end solutions nationwide Whether we are working with you on Planned Kitchen Replacement Frameworks or specific new build projects, our teams of geographically located surveyor/designers and project managers are local and on-hand to support you. Providing kitchen surveys, planning, project development and customer care.

Building & Regenerating Communities

Delivering on time and to a budget Our surveying and project management teams are supported by our manufacturing team that can generally supply kitchens in 4 weeks from call off.

A video of our factory operation is available on our website: prmf.co.uk/innovation-and-premises We have our own fleet of lorries and vans which also keeps delivery timing within our control.

Paula Rosa Manhattan

5

Sustainability and Social Value Paula Rosa Manhattan and the whole of the Ballingslöv Group are well on their way to their initial target of being climate neutral, with an expectation that this will be achieved in 2022.

Sustainability and social value aims are key aspects for public sector clients and our targets are wholly supportive in achieving these.

Creating products that also increase value for money based on lifetime cost and recyclability, shows us to be a forward-thinking and sustainable partner.

Some of the steps we have taken as a business to meet our sustainability targets include:

6

Trees 100% of the timber we use is from an FSC® certified managed forest.

Emissions The electricity we use to run our manufacturing site in Lancing comes from 100% renewable sources.

Energy Consumption We have upgraded all of the lighting in our manufacturing and warehouse facility to LED, saving 150,000kwh per year.

Waste 100% of our timber process waste is sent for energy recovery and cardboard now replaces the polystyrene once used packaging our doors and is collected for recycling.

Local Community Through both employment and by working with our own and our clients local communities and organisations we aim to have a lasting positive impact.

Our People Using Great Place to Work surveys to identify key improvement areas. We are committed to creating an environment where every employee can work at their best.

Sustainability and Social Value

The mark of responsible forestry

Ask us about our FSC certified products

OUR SUPPLY CHAIN DEPARTMENT SOURCE MATERIALS FROM APPROVED SUPPLIERS WHO SHARE OUR ENVIRONMENTAL PRINCIPLES. WHERE PRACTICABLE, MATERIALS ARE SOURCED FROM LOCAL UK SUPPLIERS REDUCING CARBON EMISSIONS ASSOCIATED WITH TRANSPORTATION.

Our BS: EN 14001 Certified Environmental Management demonstrates our commitment to identifying our environmental aspects and minimising the impact our local environment as well as on a wider scale.

Our commitments include Helping our customers create sustainable homes and communities.

Ensures that we are assessed against these minimum standards but its importance means we continue to push ourselves and achieve much more.

Continually improving, assessing and managing environmental risk.

Building & Regenerating Communities

Complying with current and identification of future legislative requirements.

Ensuring more efficient use of raw materials, reduction in waste and removal of less suitable materials from the supply chain.

The future Our sights are now very much set on the future, to 2025 and beyond with aspirations of a climate positive organisation and a product offering that wholly embraces the principles of a circular economy.

This will be achieved by further designing out waste, keeping our products and materials in use for longer and contributing positively to the regeneration of natural systems.

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End-to-end benefits We have been surveying, designing, manufacturing and supplying kitchens for our main housing associations for more than 10 years. They are all more than happy to provide references to support the high standard and consistency of our products and services. This has allowed us to build strong and long lasting relationships with working practices that provide end-to-end benefits.

Our build to delivery service Our fleet of 36 liveried lorries have removable containers which are preloaded in the despatch area for onward transport across the whole of the UK mainland. All kitchen components are scanned on and off our vehicles giving visibility and assurance that the kitchens have been delivered on time and in full.

We currently deliver to a range of facilities for our customers, which includes their own central stores, specific properties or storage providers such as Builders Merchants.

We also deliver kitchens into major high-rise projects where logistics are challenging, but when planned appropriately they progress smoothly.

8

End-to-end benefits

We generally deliver to all mainland UK postcodes twice weekly, with the potential for special deliveries in between.

We also have a fleet of vans available where access is more restricted.

For example, narrow lanes and access roads.

Client portal allowing you to track and manage your project We operate an extranet based on Microsoft SharePoint to support communication with our customers.

This is populated and updated with the delivery dates for orders, giving online visibility for those granted access.

Our central co-ordinator will also be available on the telephone.

WE HAVE BUILT AN OUTSTANDING REPUTATION FOR OVER 70 YEARS WITH OUR PIONEERING, VISIONARY KITCHENS MATCHED WITH WORLD-CLASS MANUFACTURING AND INSTALLATIONS.

Benefits to you 3 Our fleet of vehicles provides national delivery coverage to pre-arranged dates and times.

3 End-to-end online project management updates provided by the Microsoft SharePoint platform.

3 Tracked vehicles to allow for delivery time updates.

3 Sustainable 16mm carcass that uses 11% less timber than the 18mm equivalent and meets all the highest British and European standards for a product of its type.

3 The 16mm carcass is designed and proven to provide robust and long-lasting kitchens, used by Housing Associations with whom we have working relationships of more than 10 years.

Benefits to the contractors 3 All kitchens will be fully assembled units, as is our standard, for delivery and can be palletised if required.

3 All kitchens will be fully assembled units, as is our standard, for delivery and can be palletised if required.

3 The 16mm carcass reduces the weight of units by 11% improving manual handling whist also maintaining a rigid construction for ease of fitting.

Benefits to the residents 3 Our local customer service teams provide a truly responsive service.

Building & Regenerating Communities

3 Residents can visit our website prmdirect.co.uk to order additional units and a wide range of extras.

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How we work Our surveyors are all fully kitted and trained with laptop, printer and design software.

The software provides not only the CAD design and quotation but also fully rendered pictorial representation of the finished kitchen and 3D virtual tour.

Initial planning of the scale of work and booking appointments We would normally agree an outline kitchen replacement programme with you to identify numbers, contact details and locations. We would agree a delivery priority and it is usual for you to advise your residents, in advance of our communication with them, of the intent and approximate timing.

From the agreed information our surveyors with their survey co-ordinator assemble a weekly diary of planned appointments. They will try to build a plan which will target completion of as many as possible surveys, within a manageable geographic area, to limit the non-productive travel time.

This allows them to maximise their surveying time and can generally survey 20 properties a week each.

10

How we work

WE CURRENTLY COMPLETE IN EXCESS OF 2000 SURVEYS A YEAR. MOST OF THESE COMPLETED TO SUIT THE TIMESCALES DRIVEN BY ANNUAL PLANS, BUDGETING AND INSTALLATION SUPPLIER PROCUREMENT.

Finalising design and costs on our client portal

In direct contact with the residents

Completing the survey

Our survey co-ordinator will then contact the residents to arrange appointment dates and times for our surveyors.

This includes a call-ahead on the day by either the surveyor or co-ordinator.

Keeping records of those they can contact and those they cannot. This allows our surveyors to focus on surveying and design, making best use of their skills and experience.

They always attend properties with their photo ID and PPE, which includes gloves and over shoes. They will introduce themselves and explain the process to the resident and gather any thoughts and preferences, before commencing their survey. Once the survey is complete, they will then explain and review the plan and the range selector, so the resident can ask any questions and make their choices.

Our survey co-ordinator is also the point of contact for residents should they want advice or circumstances change.

Building & Regenerating Communities

Our surveyors have small samples that can be viewed for colour and feel.

They carry their own laptop, printer and design software, allowing them to input initial information and leave a draft wire frame diagram of the surveyed kitchen for the resident.

During the week, they will finalise all their designs, which also builds the quotations. At this stage we are able to provide a rendered picture and virtual tour of the kitchen.

The quotations and designs will then be submitted to you for their review and subsequent order confirmation.

These can be delivered by email but we generally establish a dedicated client portal on Microsoft SharePoint Extranet to which we upload designs and quotations. These are loaded by address reference and can only be accessed by agreed authorised individuals.

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Product selector Manhattan

PRICE GROUP M

Maine Shaker

PRICE GROUP M

M22

M22

M22

M22

M24

M24

M24

M20

M20

M20

M20

High Gloss Dove Grey

High Gloss White

High Gloss Cashmere

High Gloss Dust Grey

Matt Dove Grey

Matt Dust Grey

Matt Indigo Blue

Chalk

Dove Grey

Indigo Blue

Heritage Green Cashmere

DESCRIPTION Edging: Foil Wrapped Material: MDF Style: 5 Piece Shaker Thickness: 22mm Shaker Thickness: 93mm

DESCRIPTION Edging: Gloss painted / Matt Painted Material: MDF Style: J Pull Thickness:

Jura

J32 Satin White

PRICE GROUP J

J32 Satin Green

J32 Pearl Grey

Jefferson Shaker

J31

J31

Matt White

Matt Grey

PRICE GROUP J

J31 Matt Cashmere

Jackson

PRICE GROUP J

J28

J28

J28

J33

High Gloss White

High Gloss Dove Grey

High Gloss Cashmere

Anthracite Abano Ash

DESCRIPTION Edging: Foil Wrapped Material: MDF Style: Microshaker Thickness: 22mm Shaker Thickness: 10mm

DESCRIPTION Edging: Foil Wrapped Material: MDF Style: 5 Piece Shaker Thickness: 19mm Shaker Thickness: 68mm

DESCRIPTION Edging: Gloss painted / Matt Painted Material: MDF Style: Slab Thickness: 18mm

Isham

Islington

Ilminster

I01 Matt White

PRICE GROUP I

I01

I02

Matt Cashmere

Satin White

DESCRIPTION Edging: Foil Wrapped Material: MFC Style: 5 Piece Shaker Thickness:18mm Shaker Thickness: 60mm

PRICE GROUP I

I02 Satin Green

PRICE GROUP I

I02

I27

I27

Pearl Grey

Matt Alpine White

Matt Light Grey

DESCRIPTION Edging: Foil Wrapped Material: MDF Style: Slab with V-Groove detail Thickness: 19mm

I27

I27

Matt Cashmere Matt Graphite Grey Grey

DESCRIPTION Edging: 1mm matching ABS Material: MDF Style: Slab Thickness: 19mm

Horizon

PRICE GROUP HJ

F07

F07

F07

F28

F28

Light Grey

Cashmere

Dust Grey

Fjord

Matt Indigo Blue

H11

H11

H16

Gloss Cashmere

Gloss Dust Grey

Gloss White (Duo Edge)

H27 Marone Casella Oak

H28

F28 Pebble Gray

H43

White Halifax Natural Sheffield Acacia Oak

F28

F28

F28

Reed Green

Denim

Monument

I27

I27

Matt Alpine White

Matt Light Grey

DESCRIPTION Edging: 1mm matching ABS / Gloss painted Material: MDF / MFC Style: Slab Thickness: 16mm / 18mm / 19mm

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M20

Product selector

I27

F33 Grey Bardolino Oak

I27

Matt Cashmere Matt Graphite Grey Grey

F35

F37

H10

Dark Grey Fineline

Woodgrain Porcelain

Gloss White

J28

J28

J33

High Gloss White

High Gloss Dove Grey

Anthracite Abano Ash

All doors are available with a choice of handles or linear handleless design.

Excluding the Manhattan range which come with an integrated finger pull (J profile) handle.

Hamilton

PRICE GROUP H

H10

H11

H11

H16

Gloss White

Gloss Cashmere

Gloss Dust Grey

Gloss White (Duo Edge)

H27

H43

H28

Marone Casella Oak

H47

White Halifax Natural Sheffield Acacia Oak

DESCRIPTION Edging: 1mm matching ABS / 1mm glass effect Material: MFC Style: Slab Thickness: 18mm

Denver

D06

PRICE GROUP D

D06

Porcelain White Cashmere

D07

D06

D06

Light Grey

Dust Grey

Grey Bardolino Oak

DESCRIPTION Edging: 1mm matching ABS Material: MFC Style: Slab Thickness: 16mm

Franklin

PRICE GROUP F

F07

F07

F07

F28

Light Grey

Cashmere

Dust Grey

Fjord

D06

F28 Denim

F28

F33 Grey Bardolino Oak

H47 Brushed Gold

H48 Caletta

H49 Cupria Slate

DESCRIPTION Edging: 1mm matching ABS Material: MFC Style: Slab Thickness: 18mm

D06

D06

Light Grey

Dust Grey

D07 Grey Bardolino Oak

F28

F28

F28

F28

Fjord

Reed Green

Denim

Matt Indigo Blue

Monument

F37

H10

H11

H11

H11

Woodgrain Porcelain

Gloss White

Gloss Cashmere

Gloss Dust Grey

Brushed Bronze

H28

H43

H27 Marone Casella Oak

White Halifax Natural Sheffield Acacia Oak

H47 Brushed Champagne

F07

F07

F07

Light Grey

Cashmere

Dust Grey

F28

F33

F35

Pebble Gray

H11

Grey Bardolino Oak

Dark Grey Fineline

H16

H16

Caletta

Gloss White (Duo Edge)

I27

I27

I27

Matt Alpine White

Matt Light Grey

Brushed Gold

Matt Cashmere Grey

F28

Matt Indigo Blue Monument

I27

F28

H47 Brushed Bronze

F28

F35

F37

Dark Grey Fineline

Woodgrain Porcelain

DESCRIPTION Edging: 1mm matching ABS Material: MFC Thickness: 16mm / 18mm

Building & Regenerating Communities

J33

J28

J28

J28

J31

J31

High Gloss White

High Gloss Dove Grey

High Gloss White

Matt White

Matt Grey

M20

M20

M20

M20

M20

Chalk

Dove Grey

Indigo Blue

Heritage Green Cashmere

DESCRIPTION Edging: 1mm matching ABS / Gloss painted Material: MDF / MFC Style: Slab Thickness: 16mm / 18mm / 19mm

Matt Graphite Grey

Pebble Gray

D06

Porcelain White Cashmere

H27

F28

Brushed Champagne

PRICE GROUP H

Linear

Cupria Slate

Reed Green

Hythe

Paula Rosa Manhattan

J31

Matt Cashmere Anthracite Abano Ash

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Compact Laminate 38mm

Sonoma Oak

38mm

Quartz Grey

38mm

Natural Messina

38mm

Okapi Walnut

38mm

Carrara Marble

38mm

Bellato Grey

38mm

Ipanema White

38mm

India White

38mm

Light Grey Chicago

20mm

Cracked Marble Plaster

20mm

Caviar Gold

20mm

Sonoma Oak

20mm

White Levento Marble

20mm

Artisan Oak Anthracite

20mm

20mm

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Product selector – Work surfaces

Shelving

Black Brazil

38mm

Carcase Shelf 300mm (200mm deep)

Black Kaiman Bracket

Carcase Shelf 600mm (200mm deep)

Stainless Steel Kaiman Bracket

Carcase Shelf 1000mm (200mm deep)

Brushed Nickel Pelican Bracket

Polished Brass Pelican Bracket

Matt Chrome Pelican Bracket

Check website for latest solid surfaces, sinks and taps.

Building & Regenerating Communities

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Solid worktops Caesarstone Composite worktops

We work closely with our suppliers to offer a variety of styles and finishes across five different price points.

Jet Black

£

Atlantic Salt

£

We work with some of the best names in worktops

Riverlet

£

£

Nougat

£

£

£

Coral Clay Colour

£

£

Motion Grey

£

£

£

Charcoal Soapstone £

£

£

Brass Relish

£

£

£

Aeris

£

Mooné

£

Somnia £

£

Laurent £

Silestone Composite worktops

Night Tebas

Miami Vena

£

£

Marengo

£

Miami White

£

Trilium

£

Salina

£

£

Gris Expo

£

Blanco Norte

£

Stellar Blanco £

£

Blanco Maple

£

Kovik

£

Danae

£

Malibu

£

Natura

£

£

Dekton

Eter

Keyla

16

£

£

£

£

£

£

Product selector – Solid worktops

£

£

£

£

£

£

£

£

Ocean Foam

£

Snow

Organic White £

£

Vanilla Noir

Lyra

£

£

Lagoon

White Arabesque £

£

£

Snowy Ibiza

£

Lunar

£

Rem

Kairos

Reverie £

£

£

Building & Regenerating Communities

£

£

£

£

£

Raven

£

£

Raw Concrete

£

£

£

£

£

Pebble

£

£

£

Calacatta Stillstorm

£

Linem Cream

£

£

Et Statuario

£

Sirius

£

£

£

Misty Carrara

£

£

Pure White

£

Siberian Frost £

£

£

Ethereal Glow

£

£

Marina

£

£

Clamshell

£

£

£

Aterra Blanco

£

Desert Silver

£

£

£

Blanco Zeus

£

£

Nacre

£

£

£

£

£

£

£

£

£

Persian White

£

£

£

£

Calacatta Gold

£

£

£

£

Laguna

£

£

£

£

Paula Rosa Manhattan

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Taps

AZTEC HBPR361A

W

ZENO

FUJI PULL FUJISSS

18

TAM1CM

ATHENA CHROME

Product selector – Taps

W

SAVOY

W

W

KEY W

WRAS approved GOOD BETTER BEST

QUOOKER BOILING/ CHILLED/SPARKLING

W

OLYMPUS CHROME

JERONI SWAN SPOUT 2 LEVER (VARIOUS COLOURS)

Building & Regenerating Communities

W

W

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Who we work with PRMF successfully provides a broad range of kitchen solutions to all sectors of the UK housing market including exclusive urban developments; standard new housing; social housing and assisted living including planned replacement programmes.

20

Who we work with

PRMF HAVE DEVELOPED A REPUTATION FOR PRODUCING PRODUCTS OF THE HIGHEST QUALITY, SUPPORTED BY A HIGH STANDARD OF PRE AND POST INSTALLATION CUSTOMER SERVICE.

Fusion21 offers a range of national procurement services designed to bring greater efficiencies, value for money and social value to your public sector work programmes.

EEM is a non-profit organisation offering efficiency savings for the public sector and all public sector bodies are free to join.

For Housing are here to provide quality homes and places that make more things possible for more people.

City West Housing Trust a ForViva group member, is a not-for-profit housing association that owns and manages over 14,600 homes in the North West.

fusion21.co.uk

eem.org.uk

forhousing.co.uk

citywesthousingtrust.org.uk

Housing Plus Group is a Charitable Community Benefit Society providing 18,000 quality, affordable homes and care services across Shropshire and Staffordshire.

Shropshire Towns and Rural Housing Ltd (STAR Housing) manage Shropshire Council houses in the Oswestry & Bridgnorth area.

South Staffordshire Housing Association is a social landlord managing more than 5,900 homes in towns and rural villages throughout South Staffordshire.

housingplusgroup.co.uk

starhousing.org.uk

ssha.co.uk

Sovereign are a housing association, with almost 60,000 mainly in the South and West of England and the Isle of Wight.

National Buying Group The premier buying group for independent merchants

sovereign.org.uk

nationalbuyinggroup.com

Building & Regenerating Communities

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Accreditations and certifications We are all immensely proud of our extensive list of accreditations.

British Safety Council Dedicated to making sure no-one is injured or made ill through their work.

CLOCS Demonstrates that we adhere to a revolutionary road safety culture that is embedded across the industry.

22

Accreditations and certifications

Construction Line These standards help us to make contracting simpler and help our customers achieve more.

FIRA Gold Installation Certification Ensures consistent quality and reassurance that our products are completed to the highest standard.

WE BELIEVE THAT NO OTHER KITCHEN COMPANY OFFERS YOU SUCH HIGH LEVELS OF COMMITMENT TO OUTSTANDING PRODUCTS, FIRST CLASS SERVICE AND THE ENVIRONMENT.

The mark of responsible forestry

FIRA Gold Product Certification Assurance that our products have been independently tested to the highest standards.

Forest Stewardship Council® We are FSC® certified, dedicated to promoting responsible management of the world’s forests.

FORS Ensures we monitor our fleet performance in all aspects of safety, fuel efficiency & vehicle emissions.

Furniture Sustainability Programme Demonstrates that we are taking our environmental and corporate social responsibility obligations seriously. FISP is the mark of sustainable excellence.

ISO 9001 Demonstrates that we meet the standard framework for effective business management.

ISO 14001 Demonstrates that we have implemented an Environmental Management System.

ISO 45001 Designed to prevent work-related injury and ill-health and to provide safe and healthy workplaces.

Safety Schemes In Procurement (SSIP) Paula Rosa Manhattan is certified to a SSIP accredited scheme responsible for health and safety competence standards in the UK.

Building & Regenerating Communities

Paula Rosa Manhattan

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tel +44 (0)1903 524 300 email info@prmf.co.uk web prmf.co.uk

Members of the Ballingslöv Group of Companies 24