COMPANY OVERVIEW 2024
A BPO Sales Engine that Increases your Revenue through:
• Inside Sales, Marketing, and Messaging expertise
• Data Capture, Analysis, Reporting
• Sales Management, Effectiveness, and Enablement
• Speed To Market dexterity / flexibility
Industries Supported: Life Sciences – Medical Device, Pharmaceutical, Animal Health
Consumer Packaged Goods, Consumer Healthcare
Emerging Markets / Telecommunications
Senior Care – Home Health, Hospice, Skilled Nursing
A BPO SALES ENGINE: INDUSTRY & SALES EXPERIENCE
Industries Supported
• Emerging Markets / Telecommunications
• Medical Device Companies
• Pharmaceutical Companies
• Animal Health Care
• Consumer Health
• Consumer Packaged Goods
Sales Experience
• B2B
• B2C – Individual Customers
• Consultative Selling
• Account Mgt.
• Territory Development
• Lead Generation
• Special Client Services & Projects
Our Sales Experience allows us to support any Industry!
PREPARE FOR SUCCESS: HEALTHCARE / MARKET EXAMPLE
Industries Supported
• Medical Device Companies
• Pharmaceutical Companies
• Animal Health Care
• Consumer Health
• Consumer Packaged Goods
• Telecommunications
• Senior Care Companies – SNF, Home Health, Hospice
HC Market Experience
o Hospitals
o IDNs
o Acute Care
o SubAcute
o Specialty Clinics (Endogastric, Endocrinology, Nephrology, Surgical, Orthopedic, Cardiology, Urology, OB/GYN, Podiatry, Chiropractors)
o FM, IM, PCP Offices,
o Pharmacies
PREPARE FOR SUCCESS - PFS
SUCCESS STORIES
INSIDE SALES:
GENERATE CUSTOMER INTEREST FOR A PRODUCT OR SERVICE, THEN HAND OVER TO FIELD REP
• TYPE OF CLIENT: UROLOGY MEDICAL DEVICES
• PRODUCTS: INTRO’S / DEMOS TO CUSTOMERS
• PIPELINE GENERATED: ~200 + APPOINTMENTS IN 8 MONTHS
• REVENUE EXAMPLE:
1 LG DEVELOPED INTO A $1MILLION SALE NOT ON FIELD REP’S RADAR!
LEAD
INSIDE SALES:
ACQUIRE NEW CUSTOMERS
• TYPE OF CLIENT: MEDICAL DEVICE
• PRODUCTS: SERVICE CONTRACTS
• PIPELINE GENERATED:
~$2.9M IN 1ST YEAR
• SALES GENERATED:
~$750K IN 1ST YEAR
• COMMENTS:
o INCREASED UNTAPPED REVENUE FROM SC’S, OLD AND NEW EQUIPMENT –2016-2021
o 20 NB FIELD REP LEADS IN 7 MONTHS
o ADDITIONAL $500K IN NEW FIELD SALES REVENUE
INSIDE SALES & FIELD SALES: COLLABORATE TO ACQUIRE, RETAIN & GROW CUSTOMERS
• TYPE OF CLIENT: UROLOGY MEDICAL DEVICE
• PRODUCTS: CYSTOSCOPES & MONITORS
• PIPELINE GENERATED: 20 FIELD REP LEADS IN 7 MONTHS
• SALES REVENUE EXAMPLE: OVER $500K IN NEW SALES
• COMMENTS:
o ADDITIONAL SALES & COLLABORATION WITH FIELD SALES
TEAM SELL – B2B
INSIDE SALES:
INDEPENDENTLY ACQUIRES NEW CUSTOMERS
• TYPE OF CLIENT:
CBD COMPANY
• PRODUCTS:
CBD INFUSED PRODUCT LINES
• PIPELINE GENERATED:
1215 NEW ACCOUNTS IN 9 MONTHS
• SALES GENERATED:
1ST 6-MONTHS PANDEMIC: AVG - $4K / MONTH
2ND 6-MONTHS PANDEMIC: AVG - $8K / MONTH
• COMMENTS:
o PRICE POINTS: $54 - $400 / CASE
o SUCCESSFUL SALES EFFORT THROUGH 2020 PANDEMIC
o NO U.S. PRESENCE IN THE MARKET
o LOCAL / WEB BASED ADVERTISING ONLY
SOLE TERRITORY
• TYPE OF CLIENT:
INSIDE SALES:
INDEPENDENTLY ACQUIRES NEW CUSTOMERS
COMPANION ANIMAL COMPANY
• PRODUCTS:
ANTI-INFLAMMATORY DRUG
• PIPELINE GENERATED:
7000+ ACCOUNTS ADDED
• SALES GENERATED:
1ST YEAR- ANTI INFLAMMATORY DRUG
• $7M IN SALES
2ND YEAR- ANTI INFLAMMATORY DRUG
• $10M IN SALES
• COMMENTS:
o HIGHLY SUCCESSFUL LAUNCH OF NEW DRUG TO MARKET
o 3000+ ORDERING ACCOUNTS
o SALES WERE MADE IN WHITE SPACE (ACCOUNTS WERE IN SMALLER AND RURAL CITIES)
SOLE TERRITORY
PREPARE FOR SUCCESS - COMPANY LEAD TEAM:
PAUL STETKA – PRESIDENT
SANDY KARNS – DIRECTOR OF OPERATIONS / INSIDE SALES
Paul’s Story:
Paul F. Stetka
Paul F. Stetka | LinkedIn
10 Years within the BPO Industry. 25 Years in the Healthcare Industry. Blessed to have worked 15 years within the Pharmaceutical Industry with companies such as AstraZeneca, GSK, and AbbVie.
Continued advancement through success in Field sales, earning promotions to Therapeutic Specialist, Regional Trainer, Corporate Trainer, Product Training Manager, Product Marketing Manager, in the U.S. and Globally with 3 continents of responsibility.
Applied acquired knowledge as a Consultant and Executive at previous companies, developing Field sales and Inside sales teams, for clients in Healthcare and CPG.
Prepare for Success: President / Founder
o BPO – Healthcare, CPG, B2B,
o Training and Education
o Consulting Services
• West Corporation: VP of Sales / Operations
o Healthcare Division
o Consumer Packaged Goods Division
• CareSouth: Vice President of Sales & BD
• Golden Living: Corp. Director Mkt / Sales Training
• Abbott International: Corp. Product Manager
• GlaxoSmithKline: Corp. Product Manager
• AstraZeneca: Therapeutic Specialist
Sandy’s Story:
She started her career as an RN with15 years at Ascension. Taught at Fox Valley Technical College 8 years, adult education while working in inside sales.
Sandy is the rare successful combination of clinical, operations, and sales.
Sandy grew her career through inside sales mgt. of large healthcare teams and contracts, eventually becoming a New Client Launch expert; launching 56 teams, inside sales training expert, and executive for 12 years total.
Prepare for Success: Director of Business Development / Operations
• West Corporation: Director of Sales Training
• Fox Valley Technical College: Adjunct Instructor
• Mercy Medical Center – Ascension:
Registered Nurse
Sandy Karns Sandra S. Karns| LinkedIn
