CareSync

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CareSync

Your personalised wellness companion

Why This Matters?

Adults in USA are living with Cognitive Impairment

7M

Adults in USA have Mild Cognitive Impairment

1.5M

Individuals with MCl are living independently

What is Mild Cognitive Impairment?

Mild Cognitive Impairment (MCI) is a condition characterised by changes in cognitive functioning beyond those expected for a person’s age, but which are not bad enough to be described as dementia.

People with MCI are about three times more likely to progress to dementia over two to five years than their peers who do not have MCI.

Common symptoms

Memory Problems Difficulty Focusing DecisionMaking Challenges

Cognitive Impairment Spectrum

Normal Aging
Mild Cognitive Impairment (MCI)
Dementia

What is happening?

Many individuals with Mild Cognitive Impairment (MCI) struggle to manage their routines. Existing tools are often overwhelming, leading to reduced confidence and growing dependence on caregivers.

Meet Jennifer

Age: 72

Location: Brooklyn, NY

Diagnosis: 1 year ago- Mild Cognitive Impairment

Living: Independently in a senior apartment

Background:

Retired school librarian who loves gardening, talking to her grandkids, and weekly book club meetings

Goals:

Stay independent and manage daily routines

Avoid relying on others for small tasks

Challenges:

Struggles with new apps or unfamiliar interface

Feels anxious with unclear reminders or task overload

Hesitant to ask for help

How Might We...

How might we enable individuals with MCI to manage their daily life with more ease, while keeping caregivers informed, involved, and supported.

CareSync

A gentle, supportive companion for people with Mild Cognitive Impairment (MCI) and their caregivers.

CareSync is a user-friendly digital tool designed to simplify daily healthcare routines, reduce emotional stress, and strengthen communication between patients and caregivers.

Together in Care

Features Features

Shared Dashboard

Task Assignment

Alerts & Notifications

Caregiver (Family, Friends)

Individuals with MCI and Undiagnosed Individuals

Smart Reminders

Voice Assistance

SOS/Emergency

Individual’s Space

Smart Reminders

Clear and timely prompts for medications, appointments, and daily tasks. Designed to reduce confusion and help you stay organized.

Individual’s Space

Voice Assistance

A built-in assistant that responds to spoken commands. Designed to provide clear and simple support without the need to navigate the screen.

Individual’s Space

SOS / Emergency Support

Enables quick alerts to a caregiver and emergency contact when immediate help is needed. Acknowledges and provides reassurance that support is on the way.

Caregiver’s Space

Collaborative Space

A shared environment where caregivers can view schedules, assign tasks, leave notes, and stay aligned— ensuring coordinated support without constant check-ins.

Caregiver’s Space

Alerts & Notifications

Real-time updates on missed tasks, completed activities, and SOS signals —keeping caregivers informed and responsive without the need to actively monitor.

Building CareSync

Prototype

Strategy

14 User Survey

8 Experts’ interviews

48 People reached

Prototype

Strategy

6 Days results track

9 Facebook followers

367 Unique visitos on website

1 Workshop

Strategy

6 User engaged

8 Experts’ engaged

Prototype

Strategy

3 Rounds of iterations

Concept

Prototype

Strategy

AI models

Introduction Workshop

Hands-on demo session with small groups.

Continued Engagement

Follow-up sessions and drop-in support hours.

CareSync introduced through flyers, posters, and short talks at senior centers.

Onboarding Support

Personalised help setting up the app with caregivers (if applicable).

Community Integration

Peer champions share stories and help others get started.

Prototype

Measuring Success

Caregiver satisfaction ratings and perceived reduction in burden

Strategy

Number of users completing daily tasks after 30/60/90 days

Retention rate after 3 months of use

Uptake within partnered senior centers

Concept

Revenue Streams

Prototype

Grants from aging, cognitive health, and digital health innovation funds

Partnerships with healthcare nonprofits and advocacy groups

Licensing or integration

partnerships with senior living networks

Potential future payer model via Medicare waivers or health insurers

Strategy

Concept

Freemium Model Structure for CareSync

Prototype

Strategy

Designed for accessibility and wide adoption

Individual’s Space

Smart reminders

Voice assistance

SOS emergency feature

One caregiver connection

Caregiver’s Space

Basic task tracking

Daily summary

One profile management

Optional upgrade for power users, caregivers

Individual’s Space

Every thing free plus

Enhanced voice assistant

Health tracker

Custom reminder routines

Caregiver’s Space

Every thing free plus

Multiple profile management

Data insights on behavior trends, cognitive patterns

Together, Let’s reimagine the future of care!

Rhea Alexander

Jeongki Lim

Thea Micoli

Inga Blom

Irna Van Meer

Renne Dumont

Brett Barndt

Shashikant Dhuppe

Daniz Kocas

Ami Harris

Samar Ladhib

Michael Schober

Rowynn Dumont

Emily Ong

Donna Coles

Appendix

Business Model

ProductDevelopment:

SeniorCommunityCentres& Organisations(AARP Alzheimer's Associations AgingCare Networks)

HealthcareProviders&Clinics (geratricans neuroogsts senor carehospitas).

Insuranceproviders TechnoogyProviders(voceassistpatforms,cloudsecurty soutons AIpartners)

Buidnganintutive accessible platformwthcaregiver colaborationfeatures

UserTesting&Refinement: Conductngongoingresearchwith individuaswithMC andcaregivers

Marketing&Outreach: Partneringwithhealthcare provders seniorcenters,and caregivernetworks

RegulatoryCompliance: EnsuringHIPAA-compiantdata securty

Rolloutandmaintenance

Ensuringsuccessfuladoptonof appbyvideotutorias

Technology&DeveopmentTeam (UI/UXdesgners,developers

A/voiceintegratonexperts)

UserResearch&Testing(plot programswithseniors caregversandhealthcareprofessionals).

Marketing&Partnerships (connectionswithcommunity centers heathcareorganizatons andadvocacygroups).

ForIndividualswithMCI:Provdes easy-to-useremnders voice assistance andcognitivesupport topromote ndependence. ForCaregivers:Reducescare burdenbyofferingashared dashboardformonitorngand intervention

PersonalisedExperence Adaptive reminders vocecommands and user-specifcsettingsfor accessibiity

UserSupport&Educaton:In-app tutorals,customersupport and helplnestoassstnewusers

CaregverCommunity Engagement:Workshops webnars andQ&Aforumsfor gudanceandfeedback

PrimaryUsers: IndividuasdagnosedwthMld CogntveImpairment(MCI) Individuasageabove60

SecondaryUsers Caregivers(famlymembers, professona caregivers)

DirectEngagement:Partnerships withseniorcommunitycenters, healthcareclncs,andcaregvng networks

DigitalPlatforms:Website app stores andcaregverforums. HealthcareReferrals: Recommendedbydoctors therapists andsenorwelness programs

WordofMouth&Caregiver Communities:Caregverssharng experienceswithinsupportgroups andsocalmeda

ProductDevelopment&Maintenance(app/softwaredevelopment,cloud infrastructure)

Research&Testing(conductinginterviews,usabilitytestng andaccessibility improvements).

Marketing&Outreach(advertising partnerships communityengagement)

CustomerSupport&Compliance(HIPAAsecurity dataprotection troubleshootingservices)

SubscriptionModel: Freemiummodelwthbasicfeatures Paidsubscriptionforpremiumfeatures(advancedtracking,caregiveralerts ntegrationwithhealthdevces).

B2BHealthcarePartnerships: Collaborationwithseniorhomes,clinics andcaregivingagenciesforbulk icensing

HardwareSales: Monetzationthroughastandalonedeviceorwearable(ifdeveloped)

Value Proposition

Landscape Analysis

Understanding the gaps and opportunities

To develop a well-informed and effective solution, we conducted a landscape analysis to explore existing tools, services, and research related to Mild Cognitive Impairment (MCI) care. This analysis helped us identify gaps in current solutions, understand caregiver and patient pain points, and benchmark industry best practices.

CareSync CareSync

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