Your res ou for wha rce t happeni ’s n on the R g idge! www,paradisechamber.com
November/December 2017
Holiday & New Year Happenings
By Monica Nolan Executive Director, Paradise Ridge Chamber of Commerce
T
he holidays are upon us, and we look forward to treasured annual Ridge traditions to share. Whether it’s family in town for Thanksgiving or a quiet Christmas with the grandkids, we have ample opportunity to create memories and participate in the unique activities Paradise offers.
Annual Holiday Preview in Paradise
The 16th Annual Holiday Preview is set for November 16-19. Visit 27 local businesses for Christmas shopping while enjoying refreshments, gift ideas, and holiday décor. Visit all participating stores to increase your chance to win a gift basket. Full list of participating business on ParadiseChamber.com’s community calendar.
Ridgebucks
Paradise Ridge Chamber of Commerce issues its own currency, redeemable at 90 local businesses on the Ridge. Wallet-sized “Ridgebucks” gift cards make the perfect gift for any occasion, and are available in the Chamber office at 5550 Skyway. The Twelve Days of Christmas Ridgefest invites consumers to local businesses to shop and enter a $500 R idgebucks
give-away. Ridge shoppers drop entry forms at local businesses; each visit equals an opportunity to win one of five $100 Ridgebucks prizes as well as other great prizes. Look for entry forms Thursday, November 16 through Monday, November 27 at participating merchants. Details online at ParadiseChamber.com.
Paradise Ridge Chamber of Commerce Installation & Community Recognition Dinner
Community members are encouraged to submit nominations for awards to recognize individuals and organizations for achievements in business and service. Nominate and view award descriptions on ParadiseChamber.com. Nominations will be accepted through Monday, December 11, 2017. AND you can be a part of the celebration too! The public is invited to join our members for Dinner, a Dessert Dash, and silent auction in addition to the Awards. Attendance is $40 and must be reserved in advance. Table sponsorships are available. New this year: Showcase your creativity and your business by participating in our table decorating contest. Please join the Chamber on Wednesday, January 24, 2018, for cocktails at 6:00pm, followed by dinner at 7:30 p.m. at the Paradise Ridge Senior Center, 877 Nunneley Road. For details visit ParadiseChamber. com, call 877-9356, or email us at info@ParadiseChamber.com.
Paradise Chamber’s 2016 Annual Installation & Community Awards Dinners celebrated individuals and organizations on the Ridge. To nominate, visit ParadiseChamber.com
Chamber Members Support Holiday Giving Paradise United Methodist Church in Collaboration with The Salvation Army
St. Nicholas’ Episcopal Church
FREE Community Thanksgiving Day Meal _ turkey and all the traditional favorites. Paradise United Methodist Church, 6722 Clark Road (across from Paradise Cinemas) on Thanksgiving, 11/23, 11 a.m.–2 p.m. Rides available and meals delivered to shut-ins by calling 877-5989, before noon on Wednesday, 11/22.
Christmas Assistance–Angel Tree Gifts (0–17 years) and Food Boxes for low-income households. Applications required; call 872-1534.
Are You Connecting With Your Customers? By Mark Dale Cedar Creek
R
unning a business—whether a service-based firm, a retail shop or even an agency—is all about connections. Those connections don’t just go one way. A true connection means you’re engaging with your customers— they’re hearing what you say and you are listening to them. It’s called a two-way conversation. Unfortunately, many businesses just communicate outward. “Just pound into people what we want them to know,” is what one of our business clients shared with us as their goal. Being bombarded doesn’t feel good, though, does it? Especially if the person talking isn’t interested in hearing what you might have to say. Instead of “pounding,” here’s an easy— and effective—way to connect with your customers: Ask them something. A short (five questions or less) survey will engage your customer. They’ll suddenly be thinking about your business. They’ll know you’re listening—and you want their help. And almost everyone likes to know they’re helping!
Tell us how we can improve our business...
Surveying can be as easy as photocopying your questions on a sheet of paper and asking customers to fill it out while they’re visiting your business. Or, use the power of online magic to create a survey that people can take online. SurveyMonkey.com, SurveyPlanet.com, Zoho.com and others (search “free online survey”) make it easy to create a survey,
post it online, share the URL for the survey code in your newsletter or in an email blast and then analyze results. All three of these companies provide a limited (e.g. number of questions, number of responses) level of membership at no cost. For a monthly or annual fee, you can customize surveys and create questionnaires that are more complex and will give you even more information about your customers. What can you ask? Certainly checking in on how customers perceive your products and service is a no-brainer, but if you want to do something easier and more lighthearted, try asking some simple questions. What time should we open and close? What’s your favorite product/or service that we have? What new things should we carry or do? Those are just a start—but you get the idea. Write up the questions, distribute your survey, watch the results roll in and then tell your customers what your survey discovered. That additional touch-back will continue the conversation with your customers. And that’s what communication success is all about! Want to know more ways to market your business? We specialize in effective ways to reach customers and would-be customers. Give us a call! Cedar Creek, 872-0850.
Special menu for lunch on Tuesday, 11/21, 12-1:30 p.m.
Salvation Army
St. Nicholas’ Episcopal Church
Special Holiday Feast, Tuesday, December 19, noon-1:30 p.m., presents for all age groups, as long as they last.
Business Briefs The Annual Festival of Trees announces a new partnership
Quota International of Paradise is pleased to announce its partnership with Paradise Association of Realtors in hosting the annual Festival of Trees Live Auction and Gala. Because the Paradise Realtors have a heart for the community, they will make the perfect partner for Quota, in raising funds for our local families this holiday season and beyond. The gala will be held at the Elks’ Lodge the Saturday before Thanksgiving, November 18. Sandy Miller, our own favorite entertainer, will emcee and auction off the amazing Christmas trees donated by local businesses and nonprofits. The appetizers are extensive and outstanding. This is a true community effort to kick off the Christmas season. For more information, Judy 873-3462 or Carol 521-4027.
Ridge Girls Learn Computer Coding—and More!
Ridge girls between sixth and twelfth grades are invited to explore computer coding with the local Girls Who Code club—a free after-school program helping girls use computer science to impact their community. Girls Who Code is a national, nonprofit organization with the goal of closing the gender gap in technology. Club girls join a safe and supportive environment of peers and role models and learn to
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