To inspire and influence others, a leader must possess many skills and abilities. As motivational speaker Peter Northouse, states, "a leader should be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant" (Northouse, 2013) Moving an entire group of individuals toward a singular goal is a considerable undertaking. Without effective communication skills and a clear vision of what needs to be accomplished, one will feel like they are trying to herd cats rather than leading. During my interview with Regina Martinez, BS RN and currently an Assistant Director of a home health agency, I discovered herleadership style matched the above quote....show more content...
The success the company now enjoys is credited to Martinez's leadership, motivation, caring, and attention to detail. Delivering the medical care to a patient, in the comfort of their own home, by professional, caring medical staff is a much needed service in rural northeast Colorado.
Martinez stated that in her past and current position, her goal has been to always lead by example. Martinez adamantly stated she would never ask an employee to do anything she herself was not willing to do. She stated she did not follow a particular leadership style, but has read several leadership and management books, articles and studies to become more effective. Martinez stated the book she references the most is Carl E. Larson and Frank M.J. LaFasto's Teamwork: What Must Go Right/What Can Go Wrong. Through their research they explored the eight properties of successful teams: a clear, elevating goal; a results–driven structure; competent team members; unified commitment; collaborative climate; standards of excellence; external support and recognition; and principled leadership. (Larson & LaFasto, 1989, p.8) Their insights into what makes a team successful have been used by countless leaders as a model for efficient and effective leadership.
As her job is to ensure proper medical patient care, Martinez spends most of her day on Get
Informational Interview As an Accounting major, I am very interested and have become fond of learning about the varying business aspects within the sports industry. As a result, I decided to conduct my interview with a professional that is associated with the business operations of athletics. The person that I interviewed was Dawn Reynolds, the Senior Associate Athletic Director for Business and Finance here at the University of Miami. After initially getting in contact with Ms. Reynolds a few weeks ago, I was finally able to meet with her briefly and conduct my interview on November 30, 2010, in room 261 in the Hecht Athletics Center. Just to give a bit of background information about Ms. Reynolds, she is from Elmira, New York and now...show more content...
I recommend that you take every opportunity that is given to you. You must be willing to start in an entry level position and work your way up. Q: How did you get to your current role? A: I worked in the University 's Budget Office for three years before working in athletics. I began my career in Athletics in 1993 as the Senior Business Manager where I worked with day to day activities and reconciling. I was promoted to Assistant Athletic Director in 1999 and Associate Athletic Director in 2005. On September 2010, I was offered the position I hold now: Senior Associate Director for Business and Finance. Q: What do you like/dislike about your job? A: I love the people I work with and love being a part of this great program. I enjoy the people I am around and I enjoy working with numbers. The only downside is the amount of hours you have to work. There are times where I have to work long hours and put in a lot of extra time. Q: What has been the most memorable moment of your career thus far? A: When you are in my position, you get to travel with the football team so I must say the most memorable moment of my career was being able to watch the Hurricanes win a National Championship at the Rose Bowl. Q: What keeps you motivated?
A: I try to always have a positive outlook on things. I have a great husband and a great family that supports me with my work. My personal
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Interviewing is a selling situation. It involves the exchange of information and building of personal chemistry. It's not only what you say that's important but how you say it. There are seven key things you can do to build a positive rapport.
Research can help build chemistry
The first step for building a rapport is to research the company in advance. If you've ever met someone who knew a lot about you, it kind of takes you by surprise, doesn't it? It is a great way to make a positive first impression.
A friend of mine, has built a consulting business on the fact that he does research ahead of time. His clients tell him that he wins their business because he knows a lot more about them than anyone else. So make it your...show more content... Build chemistry by paying sincere compliments
Before the interview, read or talk to people about the company and uncover some good things to say. Somewhere in those first few minutes, find the opportunity to pay a real compliment.
You can compliment their facilities, people, products, advertising, public relations or anything else. What ever you do, be specific. Don't just say that people you know are impressed by the product. Talk about why they are impressed. Maybe it's that new product they added this year, or the designs they have adapted.
By giving details, you show that you have given it some thought and that your complement is not just empty flattery.
Build chemistry in the way you answer questions
The way you answer questions has more to do with building positive chemistry than with what you say. He could use the standard...tell me about
yourself and you could begin by talking about the kind of person you, but that may not be what the interviewer is interested in. You could say,
"Mr. Jones, I'd be happy to tell you about myself, and I suppose you are most interested in my work experience."
When you self–qualify like that, you give the interviewer plenty of opportunity to respond, and to direct the conversation toward some other area, if that's not what he or she is really interested in.
Answer questions with good, action–oriented stories. If you fail to tell a story,
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I chose to interview Regina Geis, who holds the administrative role as acting supervisor for the County Mental Health adult day program, which provides services for individuals with intellectual disabilities. Ms. Geis has held this position for 15 months. This is her first managerial position within a human service agency. Her style ofmanagement has changed over this short period of time. She feels that she is now more direct with her direction with staff. She stated, "Maybe now I come across as a little bit cold. But I have learned that I now have to use the least amount of words to get my point across."
Ms. Geis feels that to be an effective leader one must demonstrate with a high level of confidence, "even if I'm unsure of myself,...show more content...
She replied with "Linear like Dr. Sprague (agency CEO)."
Ms. Geis feels that the communication skills that one must possess in order to make advancements in management are that one must be an effective communicator, know the work environment, and the people you work with.
Edmondson (2009) discusses four different basic communication styles. The first style is expressive which have a tendency to speak quickly, focus on the big picture, and have a high energy level. They can be perceived as unpredictable, vain, or excessively jovial. Next are systematic who tend to focus on small details, not on the larger picture, and try to avoid conflicts. The third type listed is sympathetic. These individuals focus on people and relationships. They are good listeners and so concern for everyone's needs. Sympathetics also do not like be at odds with others. Lastly, the fourth communication style identified is directs who generally keep dialogue short and are perceived as a multitaskers. The study recommends that the individual discover her own communication style and adjust the style according to the situation.
Grant and Taylor (2014) conducted a study which identified six essential communication traits that can aid women to demonstrate confidence: (1) starting strong, (2) staying succinct, (3) dimensionalizing content, (4) owning voice, (5) controlling movement, and (6) projecting warmth (p. 73). The authors found that the way a women talks about her accomplishments have
Interview with A Friend
When thinking of people I could possibly interview, and then deciding that most of them wouldn't be very interesting, I decided to interview a friend of mine. N.H. At first glance he seems like any other 15 year old but once you get to know him, you'll soon realize that, that isn't the case.
Firstly he's moved around and experienced more things then most people his age, even most people in general, and has developed a unique personality because of this. N. was born in 1985, in Finland but moved shortly afterwards to England and then again moved after only a few years to Malawi in Africa. The reason for them moving was that his father's job bored him. He basically grew up as an ex pat in Africa and even ...show more content...
The one dog actually ran up to one of the armed men wagging his tail, almost as if he wanted them to play with him," N. laughs, "soon afterwards we moved to England realizing that we couldn't spend the rest of our lives in an environment like that."
N. hated England. He was used to the warm climate of Malawi, and in a way, missed his old life. Seeing as both his mum and dad had to work, N. was sent to a boarding school which he despised. "It was the worst time of my life, I simply did not like it," while shaking his head, but then he looks up and starts smiling, "I did have a few good times with some friends I had made there, like this one time we were playing softball and I whacked the ball into a window. We all blamed this one Irish guy that we all hated." He had a smirk on his face while he said that, but it wasn't always like that. "One thing I do regret though, was that I was a push over. Looking back, I could've been a lot more assertive instead of taking the piss like I usually did back then." Fortunately, N. isn't like that anymore. As I'm interviewing him, it's obvious he has a strong self–confidence.
Once again, N. moved with his parents but this time it was to Denmark. He's been living In Copenhagen for the past 5 years and says he enjoys the "freedom" he's never had. "Growing up in places like Africa and then going to a boarding school in England, you were never allowed to just go into town when ever you wanted to. It was almost
Selection Interview
"Selection is increasingly important as more attention is paid to the costs of poor selection, and as reduced job mobility means that selection errors are likely to stay with the organization for longer." (Torrington and Hall, 1998, p221)
The selection decision has always been important as the way for a company to obtain the human resource that is appropriate for the job and company. There are many methods forselection such as: testing, advertising, completing application form, screening, corresponding with the prospective employee. Among these, the two principal selection methods, which most are used, are application forms, and interviews. In fact, it is not just one selection method used in practice. Generally,...show more content...
For the applicant, the main purpose of the selection interview is to get the information, which can help he/she to make an informed decision of whether to accept the job.
Selection interview enhances the reliability of pre–process (such as application form and reference test). As above, the reliabilities of application form and reference need to be proved. "Actions speak louder than words", a skilled interviewer can find some attestations form the feedback and behaviour of the applicant. It is also an opportunity for both ends to clarify misunderstands between them.
Some functions that other methods cannot instead. In an interview, some assessment like the potential compatibility of two people who will have to work together cannot be approached by any other way. The interview, therefore, is valuable in that the way to both potential employee and potential employer.
Application form on the other hand provides preliminary information about candidates that will help further selections especially for interview. It makes the selection procedure easier and encourages interviewer to use those forms as the basic information for their interview. It saves the time spent in the interview, and makes it more pertinent. As employers pay more attention to the validity of interviews for employment purposes, the application forms are increasing used as one of the ways of improving the quality of