60 second interview: Sally Smith, domestic I also assist with the ordering of patient meals and keep patient nutrition records updated.
days of life, married their partner at the bedside. It was a wonderful moment and meant so much to the patient and their family.
How did you get into it? PAHT is my local hospital, so this Another stand out moment for location and role is perfect for me. me was when the Prime Minister, Boris Johnson came to Penn Ward on his recent visit to PAHT What is the most challenging and took time to speak with the part of your role? whole team – it certainly wasn’t a I take huge pride in my work When did you join PAHT? usual day on the ward! – sometimes there just aren’t I joined the hospital roughly 20 enough hours in the day to years ago. What do you do in your spare complete all tasks. time? What is your job title? In my spare time I enjoy When I first joined PAHT, I worked What is the most satisfying gardening and looking after my aspect of your role? within the domestics team on The most satisfying aspect of my grandchildren. Penn Ward – I now work as a role is knowing that I have made domestic in the catering facilities One thing we don’t know about a real difference to our patients’ department. you? experience and they are happy I’m a very family orientated when leaving the hospital. Can you outline your roles? person and I’m also a qualified My role is to ensure that the hairdresser. Can you describe stand-out kitchen facilities are clean and moments in your team? hygienic for everyday use, ready I can remember this moment so to prepare the freshly cooked meals for our patients and people. clearly – a patient, in their final
What would you do if there was a data breach or cyber attack?
breaches, misleading websites, emails, phone numbers, phone calls or text messages you think may be suspicious. Do not give out private information or reply to emails, text messages, download attachments or click on any links If there was a security breach, would you know what to do? Data in emails if you are not sure that they are genuine. and cyber security are important for us all. Some ways you could protect yourself in a data or cyber Secure your accounts If you do accidentally download breach are: attachments or click on any links - contact the IT Department on Report it x1010 or paht.itservicedesk@ Please report a data or cyber nhs.net to secure the account and security breach immediately on always use strong passwords. Datix. There are many positive reasons for reporting incidents. A strong password: We handle a variety of incidents Is at least eight characters every day and treat everybody long fairly and equally. You can find out Doesn’t contain your more information about incident user name, real name, or reporting on Alex. organisation’s name Doesn’t contain a complete Ensure that you report all data InTouch March 2020_V7.indd 18
word Is significantly different from previous passwords Contains uppercase letters, lowercase letters, numbers, and symbols Try and contain any damage If you have made a mistake, think about what you can do to fix the problem and prevent it from happening again. For example, if you have emailed the wrong recipient, you can ask the recipient to double delete the email and provide confirmation that the information has been removed. You could then share what has happened and the actions you have taken to avoid it happening to others in your team. From offline to online, keep I.T. confidential. Find out more at www.keepitconfidential.nhs.uk. 18 01/06/2020 15:53
