Living and Working with the Swiss

Page 1

Welcome to Basel Switzerland
Newcomers Support Programme

Cultural Awareness

Objectives of the day:

Share experiences on how to cope with cultural challenges

Have a feeling for Swiss behaviors in certain situations

Have a better understanding of “Swissness”

Build awareness on the respect of Swiss values

Confidence in starting to make the best of the new environment … and have fun

Debrief of Session 1

In the house

Intro to neighbours

In the street

In shops or public places

Anecdotes

Safety for Learning

Stereotype

No judgement “

Swiss / Non-Swiss - Exercise

Punctual

Don’t recycle

Respect the law

Use arrogant language

Consider worst-case scenario

Intercultural Preferences

Debriefing

No personal results

Swiss scores

Time Management

Single-focused 0-50

Time is valuable

One task after the other

Deadlines are kept

Multi-focused 50-100

Time is used flexibly

Deadlines can be postponed

Time Management

Swiss score 25

Time is structured (agenda in meetings, punctuality)

Communication

Direct 0-50

Criticism expressed openly

Conflicts addressed directly

Indirect 50-100

«No» is rarely formulated

Messages often hidden between the lines

Communication

Swiss score 50

The Swiss person would communicate rather directly but with empathy and respect.

Dealing with Uncertainty

Low uncertainty avoidance 0-50

Changes are taken as a challenge

Surprises are welcome

High uncertainty avoidance 50-100

High need for safety

Rules are essential

Dealing with Uncertainty

Swiss score 80

The Swiss person prefers stability

Pragmatic vs Analytic

Pragmatic 0-50

Focus is on the essential

Efficiency is paramount

Analytic 50-100

Detail oriented

Exact analysis of problem

Pragmatic vs Analytic

Swiss score 82

The Swiss in general like to plan first and act after

Perception of Hierarchy

Low level 0-50

Knowledge is more important than rank Delegating is common

High level 50-100

Decisions are made by superiors and not questioned

Regular reporting to supervisors

Perception or Hierarchy

Swiss score 40

The Swiss generally respect hierarchy but take responsability for their own decisions.

Task oriented vs Relationship oriented

Task oriented 0-50

Purely focus on work

Weight on professional competence

Relationship oriented 50-100

High value on personal connections

Family-like structure

Task oriented vs Relationship oriented

Swiss score 60

For the Swiss the human aspect has an important place in the company.

Intuitive vs Rational

Intuitive 0-50

Gut feelings lead decision making

Priority on feelings

Rational 50-100

Tendency to weigh information carefully

Data, facts and logic aspects are basis for decisions

Intuitive vs Rational

Swiss score 80

The average Swiss person relates to figures and facts, and would have trouble accepting a decision made on feelings

Conclusion

How do you feel about your result?

What will you need to think about?

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