03 04 SERVE FIJI 2013 BRAVEHEART 2013 DENVER Giving Back to Our Communities and Beyond
”We Serve“ Manager Kyle Guerin highlights the wonderful efforts made in September by more than 26 PDS® -supported clinicians as they served more than 663 Ethiopian patients with free dental care.
Dear PDS Teammates,
Message From the PRESIDENT
This past week, I was reflecting over the year, and it’s amazing how much we have accomplished in giving back. The most recognizable accomplishment was completing our 100 Wells for Ethiopia campaign, but we have done so much more: Smile Generation ® Serve Day, where the dental teams cared for thousands of patients for free; Braveheart with KaBOOM! in Colorado; international outreach trips to Fiji and Ethiopia (in Ethiopia, we are working very hard to help establish the second dental school in a country of 80 million people); and countless little known ”pro-bono“ dental services done by our bighearted providers. I’ve never been more proud of this organization.
I believe that companies that perform best over time build a social purpose into their operations that’s as important as their economic purpose. PDS' purpose is service, centered on community engagement for oral care, with the local community being the centerpiece. But, we’re also broadly defining community to encompass national and international efforts.
PDS commands enormous resources that can influence the world for better or for worse, and our strategies will shape the lives of employees, partners and patients. Business is an intrinsic part of society, and like family, government and religion, it has been one of society's pillars since the dawn
of the Industrial Age. Great companies work to make money, of course, but in our choice of how we do so, successful companies should be thinking about building an Enduring Institution as much as thinking about hitting their numbers. We need to have direct financial results while being keenly aware of the need to help people and society. People and society cannot be afterthoughts or inputs to be used and discarded – they are core to our purpose.
PDS has a purpose, and we touch many people.
We provide jobs that enhance people’s quality of life; our supported clinicians provide dental services that improve the lives of patients; we have a strong network of suppliers and business partners; and we ensure financial viability that provides resources for improvements and innovations for our future. Profits are essential, but we must view them as the way we build an institution that serves a larger purpose.
We should not be afraid to take actions that provide societal value regardless of whether or not they are profitable. One thing I have personally experienced is that when I am focused on serving others instead of being served, it’s contagious. In the workplace, I see people having an
easier time serving patients, serving their teammates, and serving their community. My prayer is that the attitude of service spills over to our personal lives, to our families and our spouses, thus improving all our relationships.
Merry Christmas and Happy Holidays,
“ We Serve” Manager Kyle Guerin recounts the amazing journey 26 Smile Generation members and trusted clinicians took to Ethiopia to serve 663 patients in need.
“We Serve” Specialist Rachael Parker tells you the story behind serving Fiji, where she and fellow volunteers learned how to smile away all worries.
Rachael Parker, “We Serve” Specialist, shares the experience behind the successful Braveheart 2013 Denver event, which resulted in $75K in donated dentistry.
Dr. Charles Rodgers, VP of Clinicians, talks about why fellow dentists should always provide the best long-term clinical outcomes for patients as opposed to the most affordable.
Dr. Brian Buehler, owner dentist, recounts how one patient experience taught him about the important role that patient trust and loyalty play in enjoying easy patient satisfaction down the line.
Chair of Dental Hygiene Jan LeBeau reveals why power brushes are a hygienist’s best friend and the best recommendation for patients.
Learn how your eating habits and activity levels can affect your health and get tips on how to find the right balance in your diet.
by Kyle Guerin “We Serve” Manager
The old Ethiopia proverb says, “When spider webs unite, they can tie up a lion.” No lions were harmed on the last Ethiopia trip, but progress was made, and lives were changed.
From September 7-16, nine clinicians, seven dental assistants, eight helpers and two maintenance specialists served the wonderful people of Ethiopia. On the trip were: Dr. Jantzen Anderson of Colorado Springs 3; Dr. Fesha Gebrehiwot of Oro Valley 2; Dr. Jessica Hetcko of Westminster 1; Dr. Tanisha Jackson of Redlands; Dr. Christina Kraft of Oro Valley 1; Dr. Katie McCann of Aurora 2; and Dr. Minh Pham of Perris; hygienists Holly Simpson of Aurora 1 and Kate Whitehead of Ft. Collins 1.
Also on the trip were the recipients of the first-ever PDS Serve Foundation™ Dental Assistant Ethiopian Scholarships: Karina Garcia of City of Industry; Lindsey Gonzalez of Perris; Nicole Juarez of Redlands; Bich Nguyen of Laguna Niguel; and Rachel Warner of Murrieta. Lastly, the group included PDS National Support Center team members Judy Forsythe, Kyle Guerin, Mark Laramore, Mario Mariscal,
Rachael Parker, Barbie Vartanian, Don Webb, Brandon Webb and President Steve Thorne and his family.
PDS ® also continued to strengthen its relationship with two incredible in-country partners, who largely contributed to the trip’s success: The Relief Society of Tigray (REST), who provides all the in-country logistics, and Mekell University. REST is a strategic partner of charity: water and responsible for drilling and implementing all water projects. Mekelle University is one of only three dental schools in Ethiopia. PDS is committed to partnering with Mekelle University and providing them with equipment, supplies and training to improve oral healthcare in the region.
The goal of the Serve Ethiopia project is simple: to better equip the Ethiopian people to serve the dental needs of their community. This year we brought a much needed focus on education and training. PDS-supported dentists worked side-by-side with Ethiopian dentists and students to share in serving patients and educating them on proper techniques.
In four days, PDS-supported dentists and Ethiopian students were able to see 663 patients. Treatments included: root canals, extractions, restorations and hygiene. The
team worked in two locations: the Ayder Referral Hospital on the campus of Mekelle University and a health clinic in the town of Hawzien. The conditions of the health clinic resembled field dentistry, with the team using mobile dental units, benches, chairs, and anything else they could find to serve the people in need.
We can’t forget to mention that this trip couldn’t have been done without the incredible donations of Henry Schein ® Cares and KaVo Kerr Group, who provided all of the supplies, as well as four brand-new dental chairs for the hospital, which were a fantastic upgrade to what the hospital previously used.
One of the highlights of the trip was the opportunity to see all the efforts from charity: water and the generous donations from everyone being put to work up front and personal. We had the opportunity to visit a village that now has safe, clean drinking water and a well that was funded by one of our “Get CAD/CAM, Give Water” promotions. We also had the opportunity to visit a village that will soon have water thanks to our “100 wells for Ethiopia” campaign.
I’ve said it before and I’ll say it again, “Water changes everything!”
By Dr. Fesha Gebrehiwot, Oro Valley 2
I feel fortunate to have had the opportunity to travel to Ethiopia last September as part of the Pacific Dental Services®’ dental mission. Overall, the trip and the service that we provided was a humbling experience, and I am honored to have been part of a fantastic team that continually donates its time and energy to serve a community that needs our help the most. The trip not only signified a time I took part in a worthwhile cause, but on a personal level, it also allowed me to reflect upon my own upbringing, making it clearer to me the tremendous magnitude of the service being provided.
Being from neighboring country, Eritrea, my upbringing in a small village consisted of similar struggles to what we witnessed in the Ethiopian villages that we served. Specifically, most of the villages we visited lacked access to basic drinking water just like my own village.
As young kids, my siblings and I often travelled several miles in search of water due to the fact that our approximate 500 villagers depended solely on one well for drinking, cooking, washing, cleaning, etc. This essential source of water was often contaminated with animal dung and/or human contamination. Consequently, we often got sick as kids because there was little choice beyond the one well to which we had access. Even worse, this one well that hundreds of people and animals relied on for basic needs would run out during dry seasons. When this happened, we were forced to go further distances to neighboring villages in search for water. As a result, the search for water migration occasionally created tension and bloodshed with neighboring villages.
Reflecting on all this, I cannot help but feel overwhelmingly touched and proud in having the opportunity to witness and be a part of PDS ®' efforts in collaboration with charity: water to resolve these villages’ lack of access to clean drinking water. I can only imagine how these efforts are impacting the lives of the villagers in more ways than most of us can comprehend, and I am forever grateful to have had an opportunity to see such tremendous service in the works.
I am fortunate to have had an opportunity to serve others and give back while working in my profession. I am also fully aware that access to dental care in such remote locations is extremely lacking. As such, there’s no better feeling than knowing that our mission served to target some very needy and vulnerable communities. Furthermore, having had the good fortune to be part of such a worthwhile cause, I can definitely say that I gained more from the experience than I gave. I look forward to taking part in many more dental missions to come.
by Rachael Parker “We Serve” Specialist
Never have I encountered such joy-filled people as I did on the islands of Fiji. I don’t know if it’s the sunshine and beautiful beaches or the fresh coconut water, but these people are happy. They don’t have much in terms of material possessions, but they take great care to utilize their natural resources and truly enjoy each other’s company.
This past July, I had the privilege of joining members of the PDS ® family to experience this culture first hand on the third PDS-supported trip to the Mission at Natuvu Creek on the island of Vanua Levu. The team consisted of PDS-supported clinicians Dr. Keith Johnson and his wife, Dr. Antonia Moa, Dr. Nicole Smith and Dr. Ariella Pessah. Joining the clinicians were Operations Manager Jen Hamilton, Operations Manager Brian Taylor, Vice President of Marketing Matt Hall and ”We Serve“ Manager Kyle Guerin. This group proved to be incredibly hard working, with a dedicated passion to serve. Over the course of the week, the team saw over 170 children and adults, performing critical and preventative oral care and providing dental health education to those who otherwise have no access to dental services.
I was incredibly blessed by this trip, the culture and the opportunity to serve. I believe we all learned an invaluable lesson about enjoying life from the Fijian people, who seem to epitomize the phrase, “No Worries” or in Fijian, “Sega Na Lega!”
Your eye is on the clock, and your computer is fired up. You’re ready to take off at the shot so you don’t miss out. Is it those hot-selling JT/JZ concert tickets that are keeping you on edge? Is the Macy’s fire sale about to start – and you’re determined to buy that one pair of shoes left in your size? No on both counts… you’re waiting to sign up for Braveheart!
It’s a little crazy to think people would not only rush to sign-up, but get incredibly excited at the prospect of digging holes, moving mulch and mixing concrete. Let’s not forget about those good dentists providing donated dentistry and enduring several other forms of physical labor for an entire day. But, year after year, that’s exactly what happens when hundreds of Smile Generation ® volunteers gather for the annual playground build and dental clinic called Braveheart.
On July 20, 2013, 350 volunteers and residents of the Denver community joined forces to build a new, safe playground for the students at Redeemer Learning Center. Planning for the playground began at a Design Day event held in April, when Redeemer Learning Center students, parents and faculty met with organizers from KaBOOM! and The Smile Generation to design their dream playground. The new playground was completed in one day and will provide more than 1,000 children in the community with a safe place to play for years to come.
Smile Generation-trusted clinicians and dental care teams also set up an on-site dental clinic and, in a matter of hours, treated nearly 170 patients, providing more than $75,000 in donated dental services.
Treatments included cleanings, extractions, root canals and CEREC ® CAD/CAM same-day crown restorations. The PDS ® Serve Foundation mobile dental clinic was on-site for the clinicians to utilize in providing quality care and serve the Denver community members in need.
We are thrilled that we had a hand in helping to build a play area for the children. We are the ones blessed for serving the Denver area community members with the on-site dental clinic that provided donated dentistry to those who don’t otherwise have access to dental care. Seeing smiles on the faces of the kids and parents is what makes this day so gratifying. The willing hands and hearts of Smile Generation team members who continue to have such a passion for this project make it rewarding each and every time.
by Kyle Guerin “We Serve” Manager
On August 24, 240 PDS ® -supported offices and 2,700 volunteers served 1,600 patients with great love. This effort of love produced more than $2.4 million in donated dental services. Our supported clinicians served patients from community centers, churches, schools, abused women and children shelters, and other local organizations. A number of offices chose to serve existing patients who had fallen on tough times and who desperately needed a break.
RESPONSES FROM THIS INCREDIBLE DAY OF SERVICE:
“It’s great to be a part of such a caring dental group that gives back to their community!”
“There are no words for people who give so unselfishly!”
The
quotes went on and on with patients raving with GRATITUDE, but the true blessing lies with all of the individuals who were given the OPPORTUNITY TO SERVE.
“I’ve been living with the pain so long I cannot image what life will be like without it... You have no idea what this means.”
“Thank you very much! We are so appreciative we can’t help but cry. You have done so much more than we could have hoped for.”
“God bless you all!”
“I told all my friends that I won the lottery!”
Reaction post three extractions: “Oh my gosh! THANK YOU! This was the best dental appointment I’ve ever had.” (The patient then started crying.)
“At first I didn’t believe it was true. I thought I was dreaming. I even called back just to make sure I wasn’t imagining the whole thing.”
“You have no idea how you have changed my life.”
By Dr. Charles Rodgers, VP of Clinicians
It is more common for dentists to place composites than amalgams. This has been verified by procedure tracking. While I would prefer NO amalgams being placed, there are still many HMO plans that require us to offer this as the least costly alternative. Currently, the main "go to" restoration choice is composite, but what if we had a better choice, a more consistent reproducible choice, with reasonable chair time and ease of use?
There are several resources reporting that composites are not the ideal long-term restoration we had always thought. One resource includes The Journal of American Dental Association, which had a recent article stating the failure rate of composites and amalgams at the two-year mark is 6.2%. These results were based on more than 200 providers of differing experience levels placing over 6,000 fillings. When I see a study like this, I want to know where we stand, where we are headed, and what focus areas can positively impact our results. Yes, an appropriately placed and sized composite can be a fine restoration and has superior cosmetics compared to an amalgam, but if costs were equal to patient and provider, which of us would choose the ceramic inlay over the composite? What if chairside efficiency to place the inlay was comparable to the composite?
We should not allow our concerns about the patients' ability to pay influence or dictate the treatment recommendations we provide. Our goal should always be to provide the best long-term clinical outcomes for our patients. What if we could charge the exact same amount for a composite and a CEREC ® inlay? I believe most dentists would choose the CEREC. In fact, I get consistent feedback from practitioners that if the cost of inlays was comparable to the cost of composites, they would choose ceramic-based inlays most of the time as the preferred treatment choice for their patients.
Pacific Dental Services® -supported dentists have placed over 30,000 inlays since the inception of CEREC into our treatment choices for patients. To get the best comparison year by year, we chose to look at the two-year remake rate for each year that they had been placed. Of course, to measure a two-year remake rate, the restorations need to be at least two years old. The data points we will be looking at are from the four-year period of 2008 to 2011. The remake percentage includes any remake done for whatever reason deemed necessary by the treating clinicians. This includes remakes due to wear, cracking, fracture, loss, and even the occasional remake solely due to patient cosmetic concerns, as all are tracked with the same code in our software.
Highlights:
• The remake rate of traditional filling materials is relatively flat.
• The initial remake rate of CEREC started off lower than the other filling materials.
• The CEREC remake rate continues to diminish.
• Keep in mind that the stats for 2011 are roughly half of the prior years, as this is a two-year remake percentage, and 2013 is just half over at the time of analysis.
2008 2009 2010 2011
Figure 2: Each point indicates two-year failure rate specific to each year when they were placed.
As indicated in the Figure 2 graph, the remake rate of composite and amalgam restorations being placed by PDS ® -supported dentists over the course of four years has basically stayed level, while the twoyear remake percentage tied to CEREC inlays started at a lower point and is continuing downward.
Proposed reasons for the continued decrease in inlay remakes are:
• Increased volume placement of inlays has allowed practitioners to improve their skill level with this procedure.
• Digital technologies allow greatly magnified viewing of prep design, encouraging self-improvement of prep skills.
• Digital technologies provide the chance to dissect prep design and proposed restorations through means of depth and cross-sectional analysis.
• The use of digital technologies provides the capability for more accurate fitting of final restorations.
• The choices of CAD/CAM milling materials continue to increase, allowing practitioners to better match material choices to patient need.
All of us have self-selectively volunteered and been tasked with offering and placing the best restoration treatments for our patients. Sadly, we too often try to give the patient the "least costly" alternative over the "best choice" alternative. PDS-supported dentists have a lower remake rate with CEREC inlays compared to traditional restorations. In fact, it is close to one-half, and it continues to decrease.
By Dr. Brian Buehler, Owner Dentist
The “treatment seeds” we plant, over the years, can lead to bountiful harvests of production and even greater patient loyalty.
One of the nicest qualities of a stable long-term practice is being able to retain great long-time patients, bonded to your practice by trust. The “treatment seeds” we plant, over the years, can lead to bountiful harvests of production and even greater patient loyalty. Often, this production can turn an average week or month into something greater. Here is such a case:
Carolyn has been my patient for more than a decade and was presented with a fracture to her #11 porcelain jacket crown. We offered a few treatment options to her, but after presenting them to her, she became increasingly excited; soon her six-unit case eventually turned into a 22-unit case – and without too much convincing on our part, too! Carolyn’s main wish was for a smile that was whiter, brighter and more youthful looking. As a woman in her 70s, she had some medical issues, which required a sequenced, but aggressive treatment schedule to complete her case during three non-consecutive days.
Excepting her lower right bridge, we were able to incur no lab expenses, and this allowed my staff and me to simply enjoy spending three days together with our patient. We even bought her lunch each day and relaxed while the units were in the oven. While I was in the lab, Isaac and my staff made sure Carolyn was covered with a blanket and entertained. My entire staff was fantastic in handling her needs just so that I could focus on her dentistry. They were indeed as crucial to completing the case as I was.
For every case, we as clinicians try to reflect back and take away lessons learned in both patient management and technique. I must thank my staff as I don’t think they left anything to chance; everything went so smoothly because of their attentiveness to the patient.
Interestingly, after Isaac and I “broke down the game film”, we saw a few things we wanted to change. We even pointed the flaws out to the patient, offering to perfect the result, but Carolyn chose to love what we gave her. That’s patient retention and trust right there! We resolve to apply these lessons on all our future cases and keep practicing better.
Keep those mills spinning!
By Jan LeBeau, Chair of Dental Hygiene
What an exciting time to be in the profession of dental hygiene! Medicine and the dental profession are learning more every day about the detrimental effect that a localized infection like gum (periodontal) disease has on an individual’s overall health.
The Centers for Disease Control (CDC) and Prevention released data in September 2012 that shows a higher prevalence of periodontal disease than was originally thought. The CDC estimates that 47.2% of American adults have mild, moderate or severe periodontal disease – an infection in the gums that has been positively linked to cardiovascular disease and diabetes. More than ever, the dental hygienist plays a key role in helping the patients he/she serves in managing their oral health, overall health and ultimately their quality of life.
In today’s modern dental practice, technology is playing a big role in how we manage the long-term health of our patients. From digital radiography to enhanced oral cancer screening, from lasers to ultrasonic scalers, the technology exists to individualize patient care and deliver Clinical Excellence. Perhaps the dental hygienist’s most important job as a preventive health care professional is to educate and motivate patients toward effective home care. With the advent of power toothbrushes, effective and efficient plaque biofilm removal has never been easier.
Modern-day power toothbrushes were first introduced in the early 1960s and used a rotating-oscillating head to remove plaque. The rotating-oscillating technology is still popular today, but has advanced slightly to include a pulsating motion. The newer sonic technology provides bristles that move with high amplitude and high frequency creating sound waves that cause fluid motion, disrupting plaque biofilm both in contact with
the bristles and beyond the physical contact of the bristle. It is important to note that while power toothbrushes are effective at removing plaque biofilm on smooth and interproximal surfaces, thorough interproximal cleaning with floss or other interproximal devices is still indicated.
This past July, PDS ® -supported offices were proud to introduce the Philips Sonicare FlexCare+ power brush to their patients who can benefit from power brush technology. This brush represents the latest in sonic technology and ease of use. The FlexCare+ has five modes of action, a Smartimer and a Quadpacer designed to accommodate your patient’s individual needs. The Smartimer motivates patients to reach the recommended brushing time of two minutes while the Quadpacer divides the two minutes into 30 seconds per quadrant. A 2007 clinical study in the Compendium of Continuing Education in Dentistry showed that patients with gingivitis using Sonicare technology as opposed to a manual toothbrush saw a 71% reduction in bleeding points over a four-week period.
More and more, technology is assisting in the management of periodontal disease and disease prevention. Today, patients are seeking out dental practices and healthcare providers who utilize cutting-edge technology, from digital radiography to lasers to the latest in home care devices. Gone are the days for the one-size-fits-all management of periodontal disease. Periodontal disease is a complex and multifactorial infection with systemic ramifications that requires an individualized approach for each patient, both professionally in the dental office and at home. However, while the disease may be complex, simplicity is key for home care compliance. Offering a power brush that is proven to be more effective than a manual toothbrush, along with floss, may be just what the dentist has ordered. Or in this case, it may be just what the dental hygienist has recommended.
What are you going to eat? Your eating habits and activity level affect your health more than anything besides smoking.
Diet. For many of us, this word is always in the back of our minds. We worry about our health, how we look, whether we’re getting enough of the right foods or too much of the wrong ones and how all of this will affect our bodies as we get older. And we have good reason to think that way: Your eating habits and activity level affect your health more than anything besides smoking1
With our busy lives, nutrition is often the first thing we let slip. Sometimes, getting a burger from the drive-thru just seems easier. But the foods we get away from home usually have less fruit, vegetables, whole grains and dairy 2 – all of which are important for a healthy diet.
It takes some extra time, but planning and preparing healthy meals and snacks can add years to your life1. A little extra effort now could mean great benefits to your health in the future. But with different diets becoming popular all the time, it’s hard to know what we should really be eating. Is it healthiest to cut out all breads and rice and just eat steak and eggs? Is it better not to eat any meat? A healthy diet isn’t as simple as not eating entire food groups. All types of food add different nutrients that our bodies need. The key is to get the right balance of all of the food groups.
Follow these tips to get the right balance in your diet 3 :
• CARBS : Don’t go without them, but pick the right ones. They give your body the fuel it needs for physical activity and help your organs work properly. But some kinds of carbs are better for you than others. Whole grains, vegetables, fruit and beans are good choices. They’ll give you vitamins, minerals, fiber and more nutrients your body needs. Bad carbs come from refined grains, which make them easier to digest. Skip things like white bread, white rice, pastries, soda and highly processed foods like packaged snacks.
• PROTEIN : A lot of different foods have protein. But some of those foods are healthier for you than others. A steak has a lot of protein, but it usually has a lot of fat, too. Choose fish, poultry, lentils and nuts instead. If you do want to eat red meat, pick the leanest cut, watch your portion size and only eat it once in awhile.
• FATS : You actually need fat in your diet. Healthy fats, that is. Plant oils, nuts and fish are healthy sources of fat. Try to limit the amount of foods you eat that have saturated fats, like cheeses and meats, and avoid trans fats. Read the labels on the foods you buy to make sure they don’t have any trans fat.
• FIBER : A diet with a lot of whole grains, beans, vegetables and fruits will help you get the fiber your body needs. Fiber can help protect you against certain health problems.
• VEGETABLES AND FRUITS : These foods can also help protect you against certain health problems. Don’t know what to pick? Go for color and variety: dark green, yellow, orange and red. Just remember, potatoes don’t count as a vegetable.
• CALCIUM : Calcium is important for healthy bones. Milk and other dairy products are good sources for calcium, but they’re not the only ones. Nondairy sources of calcium include collards, bok choy, fortified soy milk and baked beans.
• WATER : Skip the sugary drinks and have water instead. It has no calories, and you can find it anywhere. Sugary drinks give you just that: sugar.
• SALT: A diet that’s high in salt can cause health problems. Choose more fresh foods and cut down on processed foods, which are usually high in salt levels. And read the labels of the foods you buy to check how much salt (listed as sodium) is in them.
• ALCOHOL : Moderate drinking can be healthy, but not for everyone. Moderate drinking for women is up to one drink a day; for men, it’s up to two drinks a day. There are benefits, such as improved heart health, but also risks, such as increased risks for certain health problems like breast and colon cancer.
• MULTIVITAMIN : Taking a multivitamin, especially one with vitamin D, every day can help your health. There is such a thing as having too much of a good thing though. So don’t overdo it with the vitamins.
Even if you try to eat a balanced diet, portion sizes can work against you. Find out what a serving of a food looks like on a plate so you’ll know if you’re eating too much or too little. You can also try using smaller plates for your meals. And serve plates at the stove instead of at the table, so you think twice before having seconds 4
• Order water or unsweetened tea instead of drinks with added sugar.
• Start your meal with a salad (with dressing on the side). It’ll help you control hunger and make you feel fuller sooner.
• Choose dishes that include vegetables, even if it’s only pasta with tomato sauce.
• Order steamed, grilled or broiled foods instead of ones that are fried or sautéed.
• When you’ll be in the car for a long time, pack fresh fruits or vegetables, low-fat string cheese or a handful of unsalted nuts to snack on.
• Skip the buffets. Order small or half-sized portions when you can. Or, ask for half of your food to be packaged to go when you order.
• Order fruit for dessert.
Sources: (1) Harvard School of Public Health, Department of Nutrition, The Nutrition Source (Accessed November 2011): hsph.harvard.edu. (2) United States Department of Agriculture Economic Research Service, Diet Quality and Food Consumption: Food Away from Home (2010): ers.usda.gov. (3) United States Department of Agriculture, Tips for Eating Healthy when Eating Out (2011): mypyramid.gov. (4) Centers for Disease Control and Prevention, Healthy Weight (2011): cdc.gov.
Opened in June
Opened in July
Opened in August
CLAIREMONT
California. Opened 6/1/13. Clairemont Smiles Dentistry and Orthodontics
BAKERSFIELD 4
California. Opened 6/4/13. Stockdale Smiles Dentistry & Orthodontics
BEE CAVE 1
Texas. Opened 6/4/13. Hill Country Dentists and Orthodontics
CHANDLER 2
Arizona. Opened 7/2/13. Chandler Modern Dentistry & Orthodontics
GILBERT 4
Arizona. Opened 7/9/13. Gilbert Modern Dentistry & Orthodontics
KANSAS CITY 2
Missouri. Opened 7/10/13. Parkville Modern Dentistry & Orthodontics
EULESS 1
Texas. Opened 7/16/13. Glade Modern Dentistry & Orthodontics
AUSTIN 4
Texas. Opened 7/16/13. Northwest Austin Dentists & Orthodontics
EAGLE 1
Nevada. Opened 7/22/13. Reno Smiles Dentistry and Orthodontics
KANSAS CITY 4
Kansas. Opened 7/23/13. Legends Dental Group and Orthodontics
FULLERTON
California. Opened 7/29/13. Fullerton Dental Group
NEWBURY PARK
California. Opened 8/1/13. Park Place Dental Group and Orthodontics
HOUSTON 6
Texas. Opened 8/1/13. Royal Oaks Smiles Dental Group and Orthodontics
HERMOSA BEACH 1
California. Opened 8/6/13. Hermosa Smiles Dentistry
RENTON
Washington. Opened 8/20/13. Renton Modern Dentistry
CONROE 2
Texas. Opened 8/25/13. Lake Conroe Dentistry
LA CAÑADA FLINTRIDGE
California. Opened 8/28/13. La Cañada Smiles Dentistry
ST LOUIS 2
Missouri. Opened 9/3/13. Mehlville Modern Dentistry
CANTON
Georgia. Opened 9/10/13. Canton Smiles Dentistry
CASTRO VALLEY
California. Opened 9/17/13. Castro Valley Smiles Dentistry
AUSTIN 3
Texas. Opened 9/17/13. Southpark Meadows Dental Group & Orthodontics
MARIETTA
Georgia. Opened 10/1/13. Johnson Ferry Dentistry
IRVINE 2
California Opened 10/7/13. The
RANCHO CUCAMONGA 5
California. Opened 10/15/13. Rancho Cucamonga Smiles Dentistry
HENDERSON 4
Nevada. Opened 11/11/13. MacDonald Ranch Modern Dentistry
ST LOUIS 1
Missouri. Opened11/18/13. Francis Park Dentistry
“24 Camarillo MKD has fun hanging out with Radio Disney at the Camarillo Fiestas“
“26 Rancho Santa Margarita raises money for their 100 Wells Campaign at their annual Community Appreciation Event“
“142 Palmdale MKD gets excited to introduce Fraboom to their patients“
“The staff at 61 Hesperia 2 are all smiles as they celebrate the Grand Re-Opening of their office with a barbecue“
“27 La Cañada has a great turn out at their Ribbon Cutting Ceremony, introducing themselves to the community“
“Dr. Noor Rahimi hangs out with Super Man and Captain America at 192 La Habra's Community Appreciation Event“
“32 HB 2 has a blast at their Community Appreciation Event while also raising money for their 100 Wells campaign“
“Greeting from 12 Norco“
and
“My Kid's Dentist® Murrieta OM Scott McAuely with the Disney princesses at the Storm Game representing for The Smile Generation®“
“RMA Jessica Madrigal of the South West Region with Tremor, the mascot of Rancho Cucamonga Quakes“
“Dr. Claus and his patient are Cavity Free at 92 Elk Grove“
“Rachael Parker, Dr. Barbra Gaffino and Leina Rizzo come out to support the Orange County Susan G. Komen Race for the Cure“
“The Tooth Fairy and her friends at 804 Kansas City 2 bring smiles to the historic Parkville Days parade“
“Showing holiday spirit at 78 Menifee“
“The N. Rancho Cucamonga Orthodontic Crew“
“130 Lake Elsinore 2 represents The Smile Generation at the Storm Game“
“49 Corona 3 represents The Smile Generation at the Rancho Cucamonga Quakes game“
“The
“The fire department enjoys West Sacramento's Community Appreciation BBQ“
“Orange County Susan G. Komen Race for the Cure Smile Generation team“
“89 Northridge celebrates DA Deidra
“Dr. Huss proudly cuts the ribbon at 18 Newbury Park's Ribbon Cutting Ceremony“
Accounts Receivable Clerk
Hired: 8/5/1998
Jessica is organized, detailed and shows great dedication to the office. She is active in a local dog rescue group and spends her free time organizing volunteers, walking and taking care of dogs, her favorite being pit bulls. It has been a pleasure to work with and share life experiences the last 15 years with Jessica.
–Deborah K. Elstad
Specialty Back Office Mgr
Hired: 10/28/1998
The 15 years of experience as an Oral Surgery/Perio assistant with PDS has prepared Orlando well in his current role as supervisor of all of the perio, oral surgery, endo assistants for Paula’s region (with the exception of LA region). Orlando is a very responsible and responsive manager. His on-the-floor coaching and guidance with the specialty traveling assistant teams is invaluable to keeping PERIO, OS, ENDO running smooth on a daily basis.
Dental Assistant, Lead
Hired: 7/13/1998
Susan, congrats on your 15 years! Thank you for the dedication and hard work you bring daily to the office. In addition to your dedication and work ethic, your experience truly makes you a valuable member of Parkway Dental Group.
–Dr. Gerald Lopez
CIRINA
AYALA
Benefits Coordinator
8/26/03
”Cirina has been extremely instrumental in our success at Lake Forest Dental over the years, and will be into the future. In 2005, the team was recognized as Most Improved Office of the Year!
Cirina's consistency and passion for treating her patients as her own family has created the foundation for patient retention. One thing is for certain, she is committed to PDS and Lake Forest Dental!
Happy Anniversary to you, C-diddy!”
–Cullen Shirley
PAUL BARRAZA
Receptionist 9/15/03
”I have been working with Paul for over 15 years now. He is a hard-working, loyal, reliable and committed person. Paul is loved by his team and patients. He will always find a way to connect with patients and always has a welcoming smile. Thank you Paul for your dedication to our team!”
–Gloria Hernandez
MELISSA CALUMPIT
Operations Manager II 8/1/03
”Melissa has been an asset to her offices, leading her team’s excellent performance and supporting her owner dentist’s clinical culture. She is a key to our regions performance as a trainer and mentor of her peers. I am very proud of Melissa and glad we’re on the same team!”
–Sue Rudow
Dentist-GP-EE-OD-Multi 10/17/03
”As a multiple-office owner, Dr. Elie provides leadership to various teams – setting the bar and delivering excellent work ethic each day. Thank you for your commitment to the growth of the LA area and the leadership you’re providing in various workshops for the PSC region. Congratulations on 10 years!”
–Paula Larson
Rgst Den Assistant 7/7/03
”Delvia is a very dedicated and loyal member of this team. She will always come in, stay late, anything that is asked of her. We would not be the same without her. Thank you Miss Delvia for all that you do!”
–Alicia Lowry
ROSA BARAJAS
Rgst Den Assistant, EF 7/18/03
”’Industriousness’ and ‘Enthusiasm’ are the cornerstones of Wooden's pyramid of success. Add ‘Continually’, and you have described Rosa to a tee. From the moment she arrives in the morning to the very last minute of the day, she is focused and working hard. Simply said, it's loyal, reliable, great employees like Rosa that make PDS great!”
–Chip Rawlings
JENNIE BROWNING
Regional Manager 9/29/03
”It is a privilege to have Jennie on the Pacific South Coast team. Her work ethic and industry knowledge are respected by the team. I admire and appreciate her dedication to PDS and the region. Congratulations on 10 years, and here’s to the next decade!”
–Paula Larson
Development Coordinator 7/30/03
”I’ve had the pleasure of working with Anita from afar for 10 years now, and rather recently had the good fortune of having her on my team. Anita embodies what PDS is all about, with her industriousness, her ability to see an issue all the way through to ensure its success, her humility, her knowledge, and her relationship with her co-workers. The De Novo Department would not be what it is today without her. Here's to 10 more years Anita!”
–Mark Dean
Rgst Den Assistant 11/24/03
”Jojo is a big part of our success at Camarillo Dental Group. She has a caring heart and a loving touch, which are felt by us and all of our patients. She makes us laugh everyday! Thanks for your dedication and hard work, Jojo. We love you!”
–Alek Hagigi and the Camarillo Team
Vice President of Marketing, Digital and Patient 10/20/03
“Matt has been instrumental in achieving the vision and growth in the Marketing Department of PDS, and I admire his dedication. Congratulations on your 10 year anniversary!”
–Stephen Thorne
Dentist-GP-EE-OD
7/10/03
”It is an honor to have Dr. Hoang as a valued member of the Northern California Owner Dentist Team. She is a quiet giant whose commitment to her patients, staff and social responsibility is unparalleled. We are blessed to have her leadership and presence in Northern California.”
–Koert Takkunen
Cash Recon Specialist
9/8/03
”I have had the privilege of working with Desiree in the Cash department since early 2010. Des made a big impact early-on by working with the SmartPay team to bring reporting accuracy and integrity to the SmartPay data feeds. Her previous manager role with DCY gave her much needed understanding of both the lending and the accounting side to lead this process. She is a valued part of our Cash Team, and we could not be the successful department we are without her! Congratulations on 10 successful years!”
–Tammy Spicer
Rgst Den Assistant 11/13/03
”Raul is very caring with the patients and is always able to connect on a personal level. He is a team player who will help out in any capacity, big or small. Raul brings a happy smile to work every day and brings a certain energy to any gathering. Congratulations on 10 years of dedicated service to PDS!”
–Dr. Darin Reagan
Architect 12/4/03
”Julie has come a long way since joining PDS and has been an intricate part of the company’s growth. She is a huge asset, and her strong work ethic is greatly appreciated. Congratulations Julie, and thank you for your 10 years of dedicated service!”
–Don Webb
Dental Assistant 10/27/03
”Luis is a kind-hearted person who always puts everyone else first. He has an amazing work ethic and is extremely punctual. He is an incredible team player who always strives for improvement and takes personal pride in his work with a positive attitude. If there's chocolate in the building...and your name isn’t on it. Fo'get about it... it's gone! CONGRATS Luis!”
–Cullen Shirley
Rgst Den Assistant, EF
7/4/03
”Sofia is great person. She is always looking for ways to keep busy and help the team out. She is very dependable and a great person to work with. She is genuine and truly cares for her patients. The entire team loves working with Sofia; we value her so much!
Congratulations Sofia!”
–Veronica Tizcareno
Call Center Specialty Lead 9/29/03
”Suzanne’s love of dentistry shows on every phone call with every patient. She wants to provide the best level of service to them and also makes sure they get the best treatment possible for GP and Specialty. She has been with the Call Center for over 8 of her 10 years with PDS, and she has always been a great asset to the team. Happy 10th anniversary Suzanne.”
–Gordon Musgrove
Rgst Den Assistant 8/13/03
”Claudia is an amazing RDAEF assistant and person. Claudia always goes above and beyond for the patient(s) and her team. Claudia's smile brightens up the office daily. It is an honor and pleasure to have Claudia as a part of the North Rancho Cucamonga Family.”
–Jessica Maldonado
MARIA MARQUEZ
Rgst Den Assistant 8/4/03
”I have been working closely with Maru for more than 10 years and can attest to her outstanding character and work ethics. Not only she is extremely talented, she pays attention to detail and does not settle for anything but excellence. I was delighted when Maru decided to work full time at Mission Oaks Dental, and I must say that it was the luckiest day of my entire dental career. Thank you for your dedication! Your hard work is appreciated by all of us, and we love you dearly.”
–Alek Hagigi
Benefits Coordinator
8/4/03
”Marissa is a great BC. She knows almost every insurance plan by heart and is filled with knowledge when coordinating. I have enjoyed working with her for the last few years here at Winery Estate and hope to have many more. Congrats on 10 years Marissa!”
–Bonnie Giambruno
Rgst Den Assistant
9/18/03
”Ilene is a real pleasure to work with. She is always willing to help in whatever she can. She is a real team player, and we really enjoy having her on our team!”
–Guadalupe Santos
Dental Assistant
8/15/03
”Claudia is the best assistant I have ever worked with. I appreciate her so much. She is my right hand. She is dependable and highly skilled as an assistant. Her role as our Lead CEREC ® Assistant is very important to our office. Whenever I have to take a really difficult impression, I ask her to help me. She knows exactly what to do in any situation that arises. I never have to tell her, she just knows. It has been my pleasure to work with her for the last 10 years.”
–Lori Grindle
Dentist-GP-EE-OD
9/1/03
”Dr. Mowrey is an enduring and loyal dentist. One thing that always stands out is the love he has for his wife and twins. I wouldn’t say Dr. Mowrey is a gambling man, however when an opportunity in La Quinta presented itself, he saw nothing but upside, and his gamble paid off. He now leads of one of our best PDS-supported practices. Congrats Dr. Mowrey. The teams that have supported you over the years are nothing but proud.”
–Joanna Rodgers
Specialty Benefits Coord 10/20/03
”Arlington Dental Group is lucky to have Susan as a part of the team. As a receptionist, she was a smiling face that patients looked forward to seeing. Recently promoted, Susan has taken on the role of SBC with a positive attitude and a lot of hard work. I truly enjoy working with her.”
–Sarah Von Sydow
Rgst Den Assistant 7/1/03
”Tracy is always 1 step ahead. She is so compassionate with the patients, they come in asking for her by name! Thanks for all your hard work. Your patients love you, and so does your team!”
–Melissa Louie
Dentist-GP-EE-OD
9/8/03
”Dr. McMurray leads the team at Lake Forest Dental Group with energy to spare! A recent patient comment: I love Dr. Elie and her staff! She is the BEST!” This sums up her commitment to the Lake Forest community and loyalty to her team. Congratulations on 10 years!”
–Paula Larson
Accounts Payable Lead 11/10/03
”Emily has been and continues to be a very dedicated AP Lead. She continuously shows what it means to be part of a great TEAM, one that I am so very proud to be a part of. She helps coach those around her while continuing to do her day-to-day tasks. She is dependable and has a very strong work ethic. Congrats on 10 years!”
–Jacqueline Todd
Rgst Den Assistant, EF 8/4/03
”As a RDAEF, Leslie is our doctor's left and right hand. Not only that, Leslie has the wonderful ability of making every person who walks in our door feel as though they have been friends for years. It is great having her on our team!”
–Sarah Von Sydow
Dental Assistant, Periodo 8/13/03
”George has a magnetic personality. He is dedicated, confident, and great with patients. Great job George on your 10 years with PDS.”
–Pearl Vaca
Rgst Den Assistant, Ld EF 8/22/03
”When I think of Dee, I think about a quote by H. Jackson Brown that says, ‘Remember that the happiest people are not those getting more but those giving more.’ It is a pleasure and privilege to work with Dee because of her joyful heart. Her knowledge and passion for her patients are unparalleled, and we couldn't be prouder. Congratulations on your 10-year anniversary, Dee! We are all the better for having you as part of our family.”
–Katherine Novales
Dentist-GP-EE-OD-Multi
7/21/03
”Dr. Rahimi (also fondly known as the “CEREC ® queen” in the PSC region) joined a PDS-supported office at the start of her professional career as an associate. She now leads two teams as the OD of the Pasadena and La Habra offices. Her commitment to excellence is contagious. Happy 10 year anniversary!”
–Paula Larson
Benefits Coordinator 7/15/03
”Sandra, I really do appreciate all you do for our office. You never complain or whine, you JUST DO IT! To have you on my team, and the talents you bring, I cannot ask for anyone better who I would want sitting right next to me. Thank you for all your years of service.”
–Theresa Gomez
PAULA SMITH
Regional Manager 9/22/03
”Paula is one of the most hard-working people I know. She has been instrumental in the results and growth of our Bakersfield market. Thank you Paula for your commitment to your city, the PSC region and PDS!
Congratulations on 10 years!”
–Paula Larson
Regional Manager 10/8/08
Dental Assistant, Lead 9/17/03
”Virginia is very committed to our office and extremely hard working and reliable. She is a great team motivator and excellent at training all the new assistants. Virginia does whatever it takes to get the job done and strives to do her best everyday. Thank you for all your hard work and dedication to the office. Congratulations on 10 years!”
–Viki Thornton
DR. BELINDA SIMONIAN
Dentist-GP-EE-OD-Multi 12/2/03
”Dr. Simonian has lead her office and team through many accomplishments throughout the last 10 years: Perio of the year, Most improved office, Specialty awards and most recently Perio of the quarter award. Dr. Simonian truly cares about her patients while going above and beyond to maintain her status as the provider of choice in her community. I am honored to work with someone so passionate about what they do.”
–Dan Rodriguez
DR. STEVEN TRUONG
Dentist-ORTHO-IC 10/13/03
SHANE ACKERET
Dental Assistant 8/20/08
”Dr. Truong is an outstanding clinician who consistently delivers on creating the perfect smile for his patients. I believe the strongest endorsement for any clinician by default comes from their patients. Here is a recent Yelp review Dr. Truong and team received at Main Street Dental in Corona: I brought my daughter to Main Street Dental to see Dr. Truong for braces. In the 24 months she had to wear them, we never experienced anything but great service and a gentle touch. My daughter’s teeth are nothing short of perfect – I mean that! When I saw how beautiful my daughter’s teeth turned out, I made the decision at age 44 to have braces put on my teeth. Today I had my braces taken off after 23 months, and I stood in Dr. Truong’s office and cried! They are perfect. — Well done Dr. Truong, and on behalf of the Teams at Corona and Eastvale, thank you for all of your hard work!”
–Jack Knudsen
MOISES AGUILAR
Dental Assistant, Oral S 11/18/08
CHERI ANAYA
Benefits Coordinator 10/15/08
TIFFANY ANDERSON
RDH 11/11/08
RALPH ANDRADE
Dental Assistant 12/17/08
DORALIZ ARCHULETA
Biller 11/5/08
JESSICA ARIAS
Rgst Den Assistant 11/5/08
SARA ASTOR
Dental Assistant 9/17/08
MARGARET BLAKISTON
Operations Manager 11/12/08
BLANKENSHIP
Dental Assistant, Lead 9/10/08
DR. CAROL CABANAS
Dentist-GP-EE 12/1/08
MARTHA CAZARES
Rgst Den Assistant 8/20/08
STACY COLLINS
Benefits Administrator 7/16/08
DR. JONATHAN BOLESTA
Dentist-ORTHO-IC 8/28/08
BRANDI BRANDENBURG
RDH 11/19/08
DANA CAMPOS
Dental Assistant 9/3/08
JOVANY CASTRO
Dental Assistant 9/17/08
DR. ESMERALDA CHIANG
Dentist-GP-EE 9/8/08
DR. FARIA CHOHAN
Dentist-GP-EE 11/25/08
VLAD COMLOSAN
Dental Assistant, Ortho 9/10/08
NANCY CORTES
Dental Assistant, Lead 7/16/08
BRYCE DANA
Dental Assistant, Ortho 7/2/08
OLIVIA DASSO Operations Manager 10/20/08
KATRINA DAVIS
Front Office Trainer 7/16/08
MERELISE DAVIS
Specialty Benefits Coord 9/17/08
ELIZABETH ESPADAS
Collections Supervisor 11/12/08
ROCIO DOMINGUEZ
Benefits Coordinator 10/15/08
DR. JOSEPH FERNANDEZ JR.
Dentist-GP-EE 8/18/08
NURIA FLORES
Biller 7/30/08
ASHLEY GALLANDA
Pediatric Manager 11/5/08
ROCIO GARCIA
Rgst Den Assistant 8/13/08
DENISE FLORES
Exit Clerk 10/1/08
HAIDE GARCIA
Dental Assistant 8/20/08
JACKELINE GONZALEZ RDH 8/1/08
MICHELLE ERICKSON
Specialty Benefits Coord 10/22/08
TARA FITCH
Benefits Coordinator 7/23/08
ANNETTE FROYAANDERSON RDH 9/25/08
GARCIA
Dental Assistant 9/9/08
GREEN Operations Manager 10/8/08
ALISHA GUERRERO
Operations Manager 12/8/08
HEATHER HARMON
Benefits Coordinator 12/16/08
KRISTINA HALL
Reg Back Office Trainer 9/2/08
JENNIFER HARMON
Operations Manager 7/2/08
NICOLE HENRY
RDH 8/14/08
RAINE HENRY
Operations Manager 8/22/08
CASSANDRA HUGHES
Regional Back Office Mgr 9/2/08
ALESHA JOHNSON
Rgst Den Assistant 9/3/08
BARBARA JOHNSON
Dental Assistant, Lead 12/5/08
DR. SHEHZAD KHAN
Dentist-ORTHO-IC 10/1/08
KRISTIN KURTTI
Senior Graphic Designer 9/10/08
SARAH LEWIS
RDH 11/20/08
JULIE KING
RDH 7/29/08
MELANIE KNUPP
Liaison, Prof Assoc/Legis 10/22/08
DR. KENNY LAM
Dentist-OS-IC 7/7/08
REBECCA LEWIS
Dental Assistant 8/20/08
DESIREE LOPEZ
Operations Manager 8/20/08
LUNA
Rgst Den Assistant, EF 10/20/08
DR. MICHAEL LY
Dentist-GP-EE 11/21/08
DEBORAH MARKS
RDH 11/26/08
SANDRA MARTIN
Biller 9/3/08
ESPERANZA MARTINEZ
Rgst Den Assistant, Lead 8/20/08
ALMA MATEOS
Dental Assistant, Oral S 7/2/08
AMY MENDONCA
RDH 11/12/08
WENDY MAXWELL
Specialty Benefits Coord 9/17/08
WENDY MENDOZA
Rgst Den Assistant 9/24/08
DR. CHENG MIAO
Dentist-PERIO-IC 9/1/08
KELLY MICHELSEN
Benefits Coordinator 12/17/08
LILIAN MIRANDA
Receptionist 9/24/08
CRISTINE MONTAINECOOKE
Receptionist 8/13/08
DR. BOYD MARTIN
Dentist-ORTHO-IC 7/15/08
MARVINE MARTINEZ
Regional Manager 8/27/08
LISA MCKENZIE
Operations Manager 11/26/08
NATALIE MENDOZA
Dental Assistant, Lead 10/29/08
ANN MILES
RDH 11/4/08
ADRIENNE MONTOYA
Dental Assistant, Oral S 7/30/08
MARIA MORTE
Rgst Den Assistant, Union 9/22/08
Front Office Trainer 9/2/08
Rgst Den Assistant 7/16/08
RANDY PACH
Rgst Den Assistant 8/13/08
KELLIE ODENTHAL
Benefits Coordinator 10/15/08
Dental Assistant, Lead 8/20/08
LINDSAY PALMER
Dental Assistant 12/10/08
ANA LISA PASEK
Operations Mgr Trainee 10/13/08
DR. BLYTHE PEEL
Dentist-GP-EE 10/15/08
DR. BRIAN OZENBAUGH
Dentist-GP-EE-OD 7/16/08
DR. DON PARKER
Dentist-GP-EE-OD 11/13/08
ALEX PENA
Receptionist 12/10/08
TRACY PENGELLY
RDH 12/3/08
PENNY POGUE
Specialty Benefits Coord 12/17/08
NIAN PERION
Dental Assistant, Ortho 10/15/08
DR. HUY PHAN
Dentist-GP-EE 7/16/08
SHAUN PRYOR
Operations Manager 9/24/08
KEVIN RAMIREZ
Dental Assistant, Oral S 7/16/08
JANIE RAMIREZ
Payroll Coordinator 10/29/08
ROLANDO RAMOS
Dental Assistant 7/16/08
DENISE RAYA
Call Center Representative 8/13/08
DEBBI REEG
Regional Manager 11/3/08
DR. JONATHAN RICHTSTEIG
Dentist-GP-EE-OD 7/7/08
ALEXANDRIA RICO
Benefits Coordinator 9/3/08
MARIE RAND RDH 9/22/08
STARRLESHA RICHMOND
Benefits Coordinator 11/5/08
LATOYA ROBINSON
Collections Clerk 11/19/08
DULCEMARIA RODRIGUEZ
Dental Assistant, Lead 8/6/08
OSCAR ROMAN
Dental Assistant 7/9/08
LINDA RYAN
Regional Support Manager 8/27/08
SONIA RODRIGUEZ
Receptionist 8/6/08
ELIZABETH RODRIGUEZ
Rgst Den Assistant 10/15/08
AURORA ROSAS
Ins Collections Spec 8/27/08
KELLY RUIZ
Rgst Den Assistant 8/6/08
RAQUEL SANCHEZ
Dental Assistant, Lead 9/24/08
SANTOS
Dental Assistant, Ortho 9/17/08
KATHY SCHINAS
Legislative Affairs Coord 10/29/08
DR. JOSEPH SHILKOFSKI
Dentist-GP-EE 12/4/08
VALERIE SMITH
Dental Assistant 7/2/08
DR. KAYLA SONG
Dentist-GP-EE 11/6/08
DR. ERIC SWENSEN
Dentist-GP-EE-OD-Multi 7/1/08
DR. SHABNAM TAHERIAN
Dentist-GP-EE-OD 7/25/08
KIE THAO
RDH 8/4/08
CANDY TRESLER
Director, Insurance Partnerships 8/6/08
HEATHYR VINATIERI
Benefits Coordinator 11/5/08
SARAH VON SYDOW
Operations Manager 07/02/08
MICHELLE YLIZALITURRI
Operations Manager 8/6/08
DR. IAN YOUNG
Dentist-GP-EE-OD-Multi 7/15/08
STACI SMALLWOOD
Regional Back Office Mgr 9/10/08
TOM SPRAGUE
VP Improvement & Aligment 10/1/08
CRYSTAL TATUM
Rgst Den Assistant 9/17/08
DR. GHAZAL VALA
Dentist-GP-EE 12/15/08
MELISSA WALKER
Dental Assistant, LeadOrt 12/3/08
DR. ZAFIRO ZAPANTA
Dentist-GP-EE 10/13/08
4. Deadline for the 100 Wells project; the 31st of ______.
5. 1st word of 3-word charity: water slogan.
7. Smile Generation®-trusted clinicians helped nearly 170 adults and _____ in Fiji this year.
9. PDS® has partnered with _____ to bring smiles to kids in our Braveheart outreach.
10. 2nd word of 3-word charity: water slogan.
12. PDS employees and supported professionals served at The _____ in Fiji in July.
14. PDS and charity: water are working to eliminate the water crisis in the region of _____.
16. Braveheart saw the premiere of the ___ _____ ____.
17. 3rd word of 3-word charity: water slogan.
1. We’re trying to raise ___ _____ dollars for Ethiopia.
2. You can find opportunties to serve on the We Serve page under ___ ______ on PDS Connect.
3. _______ Lutheran School, the location for this year’s Braveheart.
6. In Ethiopian villages without wells, water is carried from its source to the village in yellow ______ _____.
8. Having safe drinking water means time, freedom and incentive to change ______.
10. State where this year’s Braveheart was held.
11. Country benefiting from the 100 Wells project.
13. City where this year’s Braveheart was held.
Need hints? Check out the articles by Kyle Guerin and Rachael Parker inside and the 100 Wells for Ethiopia campaign page at my.charitywater.org/smilegeneration!
This course offers the opportunity to work in a group setting reviewing cases and utilizing key diagnostic skills. You will clinically evaluate several specialty patient cases and brainstorm the best approach to patients, esthetics, sensitivity, and clinical efficiencies pertaining to each case, as well as learn how to recognize appropriate referral sequencing. This workshop is available regionally and open to all dentists, so visit the Learn Center, locate the workshop in your region and enroll in the next class!
15. In 2011, we set a BHAG to get; this year we set a BHAG to _____.