Most Improved Office of the Year: Eagan Smiles Dentistry

‘A Turnaround Story of All Time’

Everyone loves a good comeback story, and Eagan Smiles Dentistry (office 874) doesn’t disappoint. In spite of amazing patient flow, the clinic had its challenges. Closer inspection revealed a familiar scenario—the right people at the right place at the right time can make all the difference. In this case, one of the keys to success was Owner Dentist Jacob Kerkering, DDS.

Dr. Kerkering had a series of significant challenges at Office 872, Chaska Commons Dental Group. But with a little training and reinvestment, he was soon ready for action at Eagan Smiles Dentistry. Within six months, the office turned around and broke $200,000 with top line growth of almost 75%—the best the office had executed in its five-year history.

Accepting the award for Most Improved Office of the Year was an experience Dr. Kerkering described as “humbling, inspiring, rewarding, exciting and motivating.” Mike Allwood, former office manager at Eagan Smiles Dentistry and now a regional manager in Minnesota, added, “We had a team that wanted to work together to deliver quallity care to our patients. We rallied around a common goal and we made it happen.”