Gloucestershire
Accommodation Based Support Impact Report
WELCOME TO P3
About P3 We are a charity and social enterprise, made up of passionate people, who care about people. We run a variety of services all over the UK, that aim to give everyone the chance to be part of the community they live in and feel connected to society. We think that people are unique and with support and confidence, can unlock their potential within, opening up a world of possibilities.
Our Mission To improve lives and communities by delivering services for socially excluded and vulnerable people to unlock their potential and open up new possibilities.
WELCOME TO P3
A word from Nicky I am proud to present you with the P3 service Impact Report for Gloucestershire Accommodation Based Services. We have been operating now in Cheltenham & Gloucester for two and a half years and during this time we have worked in partnership with various stakeholders to build some positive relationships to set a solid foundation for the future. The dedication and passion of the team has surpassed expectations and everyone has worked together to create a safe and supportive environment for our clients when they are at their most chaotic and vulnerable. We think creatively to find solutions and break down social exclusion with some of the most hard to reach clients. We have been successful when all other options have failed. The team will always guide and encourage clients to take the first steps towards their future by supporting them to make positive changes in their life that they have identified themselves. I hope that you will see from reading this, how we have impacted on the local communities within Cheltenham & Gloucester and share our passion for making a real difference to people’s lives.
Nicky Goddard Service Co ordinator
WHAT IS ABS?
Our Accommodation based support services in Cheltenham and Gloucester are staffed on a 24 hour, 7 days a week basis. We operate as a first stage assessment and resettlement project for vulnerable, homeless adults 18 years and older, with complex needs and chaotic lifestyles. The service provides short term responsive and person centred support to vulnerable homeless adults with high level, complex support needs and chaotic lifestyles. This can include, but is not limited to homeless people: - Who are in poor mental health - Have drug and/or alcohol issues - Ex-offenders - Those who have left prison or another institutional setting - People with learning difficulties - Those with physical or sensory impairment The services are provided to access a clients needs and assist them to move into the most appropriate accommodation with the most suitable amount of support.
FACTS AND STATS
facts and stats
732 Referrals since 2013
850
Drop In’s to our hubs
Free access computers in our Navigators so clients can use these to search for jobs and housing options
5 welfare reform applications were successful to enable clients to furnish their homes.
Of those who left a rating, 100% said they would recommend us to a friend
We have had
102
people moved into supported accommodation since the start of the service
We more than doubled our target to move clients into private rented properties
Target 100 Actual 228
Figures are based from 2013 to 17.06.2015
CLIENT CASE STUDY As a professional bass guitar player, I had gone from performing in front of thousands of people, to becoming homeless. Society looked and treated me a lot differently. My band was quite successful, reaching the top 40’s in the UK, but when the music died down, I found myself sleeping on the streets with no where to go. P3 were like a heaven for me, when you had lost everything, they were there for you. P3 came to the rescue for me. They look out for you and look after your needs and do the best they can. They really do care. I now live in my own flat and am living a more independent life, but know P3 are there for support if and when I need it.
Listen to Colin talk about his experience with P3 here.
CLIENT CASE STUDY I’ve been homeless for a while, using drugs on a daily basis after my brother and best friend passed away. I had ill health due to taking Ketamine every day and was constantly depressed. I went to my local authority who advised me to get in touch with P3. Since being here, my life has changed around. I didn’t really know what was going on with my life, but now I haven’t taken a single drug since coming to P3 and I feel so much healthier and better. They helped me with my debts setting up payment plans and a number of counselling sessions such as bereavement counselling and cognitive behaviour therapy. I didn’t even know half of these things existed. Staff are so friendly, and they know what they are talking about and I feel safe here. I would advise anyone who needs help to get in touch with P3.
Listen to Amy talk about her experience with P3 here.
CLIENT CASE STUDY I joined the Gloucestershire regiment straight after school and got promoted and ended up as a Sargeant. Due to bad health I became a house husband after 10 years. Life was idyllic for me, I couldn’t want for anything really, but this all changed when my relationship broke down and I found myself with no where to go. I felt like I was having a meltdown. I rang P3 to get some help, and from there I was told to get on a bus and I would have a roof over my head that night. A couple of days later I moved into P3 housing and it transformed my life. P3 have given me confidence again, they have helped, they have listened and they have advised. I don’t know where I would be if I hadn’t of made that phone call.
Listen to Chris talk about his experience with P3 here.
CLIENT INVOLVEMENT
Free personal training sessions at Fitness First in Cheltenham for clients to improve their health and well-being.
Chop & Chat workshops have proven very popular and helpful for clients to learn how to cook healthy food on a budget.
Client trip to West Midlands Safari Park that was funded by staff fundraising for a Mud Run, raising a total of ÂŁ833.00
Clients took part in P3’s annual Big Day Out where every year clients and staff from around P3 get together for a day of fun at Locko Park, Derby. You can see what happened by scanning the QR code. g
u Dr . e w h n t evie i ed icy r v l l o nv l po i ts oho n e c i Cl & Al
CLIENT INVOLVEMENT
Cheltenham Mayor, Simon Wheeler visited our Assessment Centre to understand our service on offer and meet clients.
Visit from Richard Graham Tory MP for Gloucester to learn about the service provided by P3 since the closure of the Night Shelter.
Christmas Dinner was donated by Toby Carvery in Brockworth.
Move in packs such as towels, bedding, food parcels and clothes have been supplied by us for rough sleepers.
Working in partnership with Aspire to create a garden project and vegetable garden. Client involved in the Homeless FA in Bristol, building confidence and social interaction.
PARTNERSHIP WORKING
P3 worked with the Nelson Trust on a voluntary basis to support a very complex client to support informal engagement around her addiction and sex work. As a result, the client has remained in the family unit and is doing well. P3 worked positively with the Mental Health Team to secure appropriate housing for a client who had 3 years of failed tenancies.
P3 negotiated with the reduction in a former tenant arrears with London Borough council so the client could return to a local connection.
P3 worked with the Hub Gloucestershire for recovery and Narcotics Anonymous to play a 5 a side recovery football tournament. Clients got to meet people who had similar addictions and overcame these.
Several clients now volunteer at the Gloucestershire Recovery hub after inviting the manager to do a workshop. This gave another community resource to connect with.
CLIENT FEEDBACK
and e m d in e v e i el P3 b give up P3 help ’t in didn
all aspec ts!
P3 gave me confidence to get out there and do what I needed to do to rebuild my life All staff are friendly and helpful
P3 pointed me in the right direction and solved problems
P3 h e time lped m e frien of need, in a dly fact providin s g
P3 helped me get my own place to live
They ga ve me a pl friendly atmosp ace to live with here, fo a od and clothes
They understood my difficulties
FUTURE OUTCOMES
Looking to the future We will continue to be innovative about creating partnerships to the benefits of individuals. We will develop an agency steering group with joining working protocols...
Your opinion counts.
We will continue to be passionate about delivering long-term change for individuals and communities for the better. We will design and grow our service in partnerships with people who matter... Consult and deliver. We are determined to tackle problems that others won’t. We always go the extra mile and work with dedication and commitment. Our vision is that every person has the opportunity to be a full and valued member of a society where social exclusion and isolation no longer exist. It’s that simple! Until that day comes we’ll continue to look to support more people, in more areas. To do this we’ll continue to develop our team of talented staff and volunteers. Most of all, we’ll continue to work with PEOPLE to unlock their POTENTIAL and open up new POSSIBILITIES.
PEOPLE POTENTIAL POSSIBILITIES
Head Office: Eagle House, Cotmanhay Road, Ilkeston, Derbyshire, DE7 8HU www.p3charity.org
T: 0115 850 8190
facebook.com/P3Charity
info@p3charity.org
F: 0115 930 2939
@P3Charity