OYST E R AFTER SALES
Unrivalled support and service across the globe. When they say you’re never alone on an Oyster, it’s true. When you buy an Oyster, you are becoming the owner of more than just a yacht, whether it is a new or brokerage model. As part of the Oyster Family, you have the reassurance that our exceptional After Sales and Support team will look after you throughout your time as an owner. Wherever you are in the world, you are only a satellite phone call away from one of our expert team who will do everything they can to resolve any issue. They will guide you through any on-the-fly repairs and arrange to get your parts delivered to your chosen destination as soon as possible. One owner described our service as “...the best After Sales service unit in the yachting industry”. It is an accolade we aim to live up to every day, wherever you are in the world.
D E E P OYST E R K N OW- H OW Based in the UK, our After Sales department is the nerve centre of Oyster. Operating from both Southampton and Wroxham yards, they have access to boat files and boat builders’ advice.
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OUR SERVICES Our After Sales service covers all parts and spares, along with technical and engineering support and advice. For new and existing owners, we can supply anything and everything you need to enjoy sailing your Oyster from day one. From galley equipment to bed linen, from cushions to safety kit, we can help with your every need.
In short, the After Sales service provided by Oyster is brilliant. It is an essential consolidated service with a helpful and friendly team for the initial kit-out of the yacht as well as continued support for any items or spares required on board.
We hold a recommended spares list to suit your individual yacht and sailing style. We also provide support for all owners at Oyster Regattas and throughout the Oyster World Rally, with spares and technical back-up before, during and after the voyage.
DAV ID Z IE LKE , OY S T ER 5 5/ 1 9 B O T O N Y B AY
OUR TEAM Our team is made up of former Oyster boat builders, Oyster crew and sailors. Our technical team is always on hand to provide support and advice and their comprehensive knowledge of our boats is an essential part of the service. The team works closely together, sharing years of knowledge and familiarity with Oysters, to find effective solutions quickly. For After Sales and Technical Support call +44 (0) 23 8083 1005 or email aftersales@oysteryachts.com
The Technical Support Team are incredibly helpful, always providing detail, insights, and technical documents and guidance when needed. They respond immediately to enquiries and when offshore or at dock often this input is critical to situations that need understanding and resolution. S C O T T K E Y, OYS T ER 5 7 5/42 UN T E T HERED
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