Vital Strategies - Global Director HR Operations and Compliance

Global Director HR Operations and Compliance

August 2023

Oxford HR | Candidate Pack

About Vital Strategies

Our programs strengthen public health systems and address the world’s leading causes of illness, injury, and death. We currently work in 73 countries, supporting data-driven decision-making in government, advancing evidence-based public health policies, and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include non-communicable disease prevention, tobacco control, road safety, overdose prevention, obesity prevention, environmental health, vital statistics systems building, and multi-drug resistant tuberculosis treatment research. Our programs are concentrated in low- and middle-income countries and cities in Africa, Latin America, Asia, and the Pacific. Please visit our website to find out more about our work.

We believe our programs are strengthened when they are developed and supported by individuals with diverse life experiences, whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage people of all racial, economic, social, cultural, sexual orientation, and gender expressions to apply. As such, our commitment is to promote equal employment opportunities (EEO) for all applicants seeking employment. People of color, women, LGBTQI+ people and people with disabilities are encouraged to apply.

Read about Diversity, Equity and Inclusion and Vital Strategies

We’re reimagining public health, working for a world where everyone is protected by equitable and effective public health systems.

Reimagining public health

We are a global organization of innovators, scientists, researchers, advocates, communicators and collaborators working in partnership to reimagine evidence-based, locally driven policies and practices to advance public health.

Whether the issue is air quality, transport, food, tobacco, drug use or infectious disease, we’re helping to address some of the world’s most difficult health problems at their root to make life-saving progress, particularly in the areas of urban health, noncommunicable disease and injury prevention, climate change and systems strengthening.

Our dedicated team of experts work in 73 countries with offices in New York City, São Paulo, Jinan, Addis Ababa, Paris, New Delhi and Singapore.

Mission

We work in partnership to reimagine evidencebased, locally driven policies and practices to advance public health.

Where we work

Simple, proven measures can strengthen public health systems and save millions of lives from preventable death and disease every year, but those measures are underutilized, underfunded, and heavily influenced by industries that put profits before health.

Our Work

Vital Strategies is a leading global public health organization and a trusted partner of governments and civil society organizations around the world.

We help governments acquire the knowledge and tools they need to make rapid progress against cancer, heart disease, obesity, epidemic diseases, drug overdose, road crashes and other leading causes of disease, injury and death. Our unique combination of expertise in datadriven decision making, policy-making for health, strategic communication and advocacy, and program implementation allows us to take a broad and multifaceted approach to address today’s leading public health challenges, manage large-scale health initiatives, and help shape global health priorities.

Key Approaches

Data-Driven Decision-Making: We use evidence to generate insights, inform action and set priorities that drive effective policymaking.

Policymaking for Health: We support locally led policy solutions such as legislative and regulatory actions that shape the physical and social contexts in which people live.

Strategic Communication and Advocacy: We use rigorous research and compelling storytelling to mount communication campaigns that aim to change policy and behavior.

Program Implementation: We promote sustainable solutions such as enforcement of policies and delivery of services to make systems operate effectively to protect and promote health.

Our Strategic Focus Areas

Urban Health: As the majority of the world moves to live in cities, we will drive health and equity through promoting clean air, water, access to services and policies that build health.

Environmental Health and Climate Change: We work to reduce harmful emissions that are the leading environmental drivers of death and disability, and contribute to the existential threat of climate change.

Noncommunicable Diseases (NCDs): We address noncommunicable diseases like cancer, diabetes and lung disease by addressing the leading risk factors of tobacco, diet, alcohol and air pollution.

Injury Prevention: We address the leading killers of young adults – drug overdose and road injury – by looking at root causes, including inequity, and promoting sustainable solutions.

Public Health Systems: We strengthen public health institutions to collect and analyze data towards the uptake of targeted policy solutions.

Role: Global Director, HR Operations & Compliance

Location:

Preferred locations - UK, India, New York (USA) (Vital Strategies will consider qualified candidates regardless of location)

Travel:

This position will be required to travel approximately up to 10%.

The Role Job Summary

Vital Strategies has been expanding programs and its global footprint over the past few years. With this growth, we need to ensure that our global people practices are compliant, sensitive to our diverse workforce, and forward thinking as our work and teams evolve. The Director, Global HR Operations and Compliance is a key HR position. This position plays a critical role in driving HR functional excellence and initiatives, and global HR compliance. With seven global offices and EORs in ten countries, this role will ensure that global processes are

Salary:

Vital Strategies will offer a competitive salary based on local market benchmarking in the candidate’s home country. The applicable salary ranges for some of the locations are:

UK salary range: £120,000-125,000

India salary range: INR 3,445,000 – 5,300,000

US salary range: $145,000-$155,000

documented, standardized as appropriate, and adopted. The Director will straddle both the centralization of certain HR operations; as well as the decentralization of other HR activities. The Director must be culturally sensitive, globally experienced, and comfortable in championing change management. This role will recommend and roll out policies and best practices that are inclusive, guide global employment action processes, collaborate on workforce expansion to new countries, and oversee global benefits and compensation.

Responsibilities

Vital Strategies is seeking a Global Director, HR Operations & Compliance

Duties & Responsibilities

Global HR Operations

• Maintain a high-quality global HR operations function, including standardized policies as legally appropriate, standardized processes, appropriate technology, systems and tools, forms and guidelines that are available to all HR team members, well-understood and utilized.

• Partner with, support, and advise global Vital HR team members and Country Directors on HR operational matters; as well as support local HR partners in assuming HR functions locally as appropriate for that office.

• Lead global HR due diligence (terms and conditions of employment, infrastructure and documentation) and manage the maintenance of international office employee handbooks and guides for EOR-hired staff.

• Partner with leadership, programs, and operation teams in opening offices or establishing EORs; as well as closing offices or programs.

• Ensure compliance with regulatory reporting and required documentation; as well as timely response to HR audits.

• In partnership with local HR team, lead annual global employee benefits renewals and EORs in plan design and budget.

• Oversee the establishment of EORs and the ongoing vendor/employee/manager relationships.

• Ensure the global HR team is trained in the areas of HR Operational Programs/ Practices/ Frameworks, as well as any other HR foundational training as needed.

• Ensure that HR documents focused on policies, procedures and compliance are accessible to all staff via the Vital intranet.

• Implement and maintain operational metrics and people data to inform key decisions.

Compliance

• In collaboration with Legal and VP HR, ensure that HR processes, policies, record keeping, and forms are in compliance with regulations, country and local labor laws, and donor guidelines.

• Oversee policy, process and procedure documentation.

• Perform spot checks to Employee Files to ensure they are auditable and provide training to HR team members responsible for compliance.

• Responsible for leading the execution of the global data retention policy for Vital HR data and documents.

Employee Services

• Coordinate the preparation of HR programs and tools (policies & procedures, SOPs, manuals, management guidelines, and other HR infrastructure) to support the business units as well as proposals and projects.

• Ensure that all Vital offices and those hired via an EOR have access to a HR Help Desk or equivalent and that there is timely communication and follow-up.

• In consultation with the VP HR and General Counsel and in coordination with the HRBP, support complex employee relations issues in a balanced, fair and objective manner, using appropriate counseling, investigative, intervention and mediation techniques.

• In collaboration with Director of Talent Management and HR Country Teams, ensure delivery of training to managers on HR operations and practices; as well as timely and clear communication of Vital HR business practices to employees.

Candidate profile

Skills & Abilities

• Demonstrate an understanding of diversity, equity, inclusion and belonging concepts and issues, especially as they apply to an HR professional in a global organization.

• Broad understanding of employment law and compliance, compensation, benefits, and policy and procedure development

• Excellent written and verbal communication skills as well as active listening skills.

• Excellent networking and interpersonal skills as well as strong organizational skills and initiative.

• Ability to influence and build credibility at all levels and establish collaborative working relationships.

• Ability to introduce continuous process improvements in HR operational areas.

• Ability to be discrete and maintain confidentiality.

• Ability to assess multi-faceted issues, anticipate potential problems, and apply high level of skill and judgment around complex and ambiguous issues.

• Subject matter expertise in global HR operations or compliance.

• Proficient computer skills – especially Microsoft Suite of applications (Word, PowerPoint, Excel) and HRIS/HRM systems.

• Proven ability to operate in a fastpaced, complex, geographically diverse organizational structure.

• Proven ability to lead complex projects with quality communication and thorough change management.

• Fluency in English required.

Experience

• Human Resources professional with 15+ years of progressive human resources operations experience.

• Experience in a global organization, supporting staff outside of the US; non-profit experience a plus.

• Experience in building HR operations with a DEI&B focus and spirit.

• Experience in global labor and employment laws and legal resources.

• Experience in supporting and developing a global team.

How to Apply

All correspondence, at this stage, should be via Oxford HR.

To apply for this post, click on the “Apply” button on the job advert page, complete our online application form, and submit your CV and cover letter as two different documents, which should be prepared before applying as they will be considered in the application process.

The cover letter should be no more than two pages long and explain why you are interested in this post and how your skills and experience make you a good fit.

The document should be saved in PDF in the following format: Your First Name-Your Last Name-Document Name-Date (mmyy) e.g., PatJones-CV-012023-vital strategies or Pat-JonesCoverLetter-012023- vital strategies.

Please note that all our clients recruiting in the UK are legally obliged to confirm that the appointee is eligible to work in the UK. As of 1 January 2021, government’s new regulations will apply. For further information visit the Home Office website.

About Oxford HR

Timeline

Closing Date: 20 October 2023

First stage interviews: TBC

Final interviews: TBC

Selection process

All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role email to their safe senders list and regularly check their spam folder.

Equality statement

Equality and diversity are at the core of Vital Strategies’ values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.

Queries

If you have any queries on any aspect of the appointment process, need additional information, or would like to have an informal discussion, please email at vital-strategies-globaldirector@oxfordhr.com in the first instance.

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