ETP – Head of Programmes

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Head of Programmes November 2023

About ETP ETP is a global membership organisation that is catalysing long-term, systemic change, to benefit everybody who works in tea – especially people in tea-producing regions. Our work addresses the key issues within economics, equality, and the environment. We focus on: • delivering locally-led projects, often in partnership with other organisations, that seek to involve communities and ensure their voices are heard; • supporting the private sector to pioneer responsible business models; and • engaging stakeholders to support policies that positively impact people in tea. At ETP, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.


ETP | Head of Programmes

In all our work, we seek diverse partnerships with stakeholders across the tea sector, helping us evolve new ways of tackling issues. We share our learnings across regions and the sector to raise awareness of emerging issues, deepen understanding, and galvanise action. We know the challenges are vast and that systemic change will not happen overnight. But we believe that by listening to workers, farmers, and communities and working collectively we can realise our vision of a tea sector that is thriving, socially just, and environmentally sustainable.

Our Mission Our mission is to catalyse long-term, systemic change, to benefit everybody who works in tea – especially people in tea-producing regions. The partnership drives this change by listening to workers, farmers, and communities, convening our members, facilitating collaboration, and mobilising resources to deliver our transformational strategy.

Our Vision Our work has improved the lives of people living in tea communities. To date, our work has reached over one million tea workers, small-scale farmers and their communities.

ETP Organisational Structure*

Board of Directors

*Current as at 02/08/2023

Chair (UK based)

Executive Director (UK based)

Board and Executive Assistant (UK based)

UK Secretariat

Head of Programmes

Gender & Livelihoods Lead

Environment and Climate Change Lead

Insights Lead

Regional Teams

Head of Communications

Communications Lead

Regional Director Asia (vacant)

Regional Director Africa

Head of Finance

Operations Lead

Programme Communications Manager

Admin & HR Officer

Policy Manager

Finance Manager





Sri Lanka


Kenya Country Manager (vacant)

Malawi Country Manager

Rwanda Project Coordinator

India Country Manager

Sri Lanka Country Manager (vacant)

Indonesia Stakeholder and Partnerships Manager

Sri Lanka Programme Manager

Malawi Programmes Manager


ETP | Head of Programmes

Kenya Programme Manager

India Programme Manager(s)

Kenya Stakeholder and Partnership Manager (vacant)

India Stakeholder and Partnership Manager

The Role Title:

Head of Programmes


London, UK (hybrid; minimum 3 days per week in office)



Reporting to:

Executive Director

Direct Reports:

Insights Lead, Environment & Climate Lead, Gender and Livelihoods Lead

The Head of Programmes strengthens and optimises the programme pillar of ETP’s strategy, through programmes which are well managed, and that deliver on their expected outcomes, contributing to ETP’s organisational goals. The programmes adopt a participatory approach, with an emphasis on engaging tea communities to help shape ETP’s activities. With a diverse combination of responsibilities: strengthening our programme management systems to ensure high-quality and efficient delivery in line with agreed objectives; responding to member companies’ requests and proposals; institutionalising a participatory approach; coaching and mentoring staff; and, building a culture of monitoring, evaluation, learning and impact. As part of the Senior Management Team (SMT), the post

holder oversees key programmatic partnerships and contributes to fundraising strategies. The Head of Programmes acts as a key resource to the Board of Directors’ Programmes Committee. They also play a leading role in setting the culture of the organisation and modelling ETP’s values. ETP aims to be a positive, open-minded and collaborative organisation. With the shared responsibility for ETP’s organisational capability, this role ensures that ETP continues to evolve according to its strategy by contributing to quarterly board meetings, with accountability for programmatic implementation and impact. The Head of Programme collaborates closely with colleagues in the regional teams.

ETP | Head of Programmes


Responsibilities Programme strategy, programme oversight, planning, implementation and evaluation (50%) • In collaboration with the SMT, lead the definition of the overall programme strategy, taking into account input from the field and ETP member companies’ priorities. • Accountable for supporting the development of country workplans; this entails working with Regional Directors, Country Managers and regional teams on planning and conceptualising realistic and achievable country plans that aligns with ETP strategy and ensuring these plans are delivered within the agreed timeline and within budget. • Actively support the in-country teams with project management and priority management, acting as back up when needed. • Manage relationships with myriad project stakeholders, including private sector partners, donors, NGOs and government. • Responsible for ensuring each programme has wellembedded and effective programme design, planning, monitoring, evaluation and learning. Support the Insights (M&E) Lead to achieve this. • Accountable for defining ETP’s approach to gender in tea, wages and incomes in tea, and environmental sustainability in tea – engaging technical expertise from the Livelihoods and Gender Lead and the Environment and Climate Lead. • In collaboration with Finance, be responsible for programme budgets, validation and controls and reviewing and approving donor reporting. • Provide access to relevant programme evidence to enable the Communications team to create content that demonstrates the impact of ETP’s work.

• Ensure risks to delivery, impact and financial performance are understood and well managed, reporting to the Programmes Committee as appropriate. • Contribute to wider organisational activities, such as developing policy statements, identifying innovative business models, shared learning objectives, design and delivery of large meetings and events.

Proposal development/funding diversification (20%) • In collaboration with the programme and country teams, assess and review funding opportunities on a quarterly basis. • Prioritise funding opportunities to support a balanced portfolio of work across the 3Es (Economic, Equality and Environment) and enhance opportunities in origins with low funding. Specifically support the development of partnerships to access climate funding.

Management (30%) • Oversee the resources, capability and structure of the programmes team including line management and coaching of relevant programme staff and ensure delivery of individual plans and yearly objectives. ETP employs a combination of staff (in UK and in tea-region countries) and programme contractors. • Develop a learning culture and embed this across the programmes team. • Share responsibility for overall organisational success.

ETP | Head of Programmes


Candidate Profile Person Specification


• Experience of working strategically and employing systems thinking. • Understanding of and support for participatory programme approaches. • Experienced senior manager – building, developing, and leading diverse and high performing teams. • Open communication style – proactively contributing to ETP’s progress. • Flexibility and adaptability. • A belief in the power of business to create positive change. • Cultural sensitivity when working with people from different backgrounds. • A coaching and mentoring approach. Able to challenge in a supportive way, helping others to learn and manage partnerships without tension. • Works collaboratively, creating buy-in through influence and persuasion. • Solutions and action-oriented; able to prioritise and focus on results without getting distracted. Sees work through to completion. • Self-organised and able to juggle strategic priorities with administrative tasks. • Strategic planning and operationalisation of strategic plans. • Excellent interpersonal and communication skills, open to coaching and collaborative teamwork.

• Expertise with design and roll out of project/ programme management frameworks, and monitoring, evaluation and learning. • Experience of building relationships, and partnering with other organisations to leverage impact, improve delivery and raise funds. • Experience working on global projects and with people from different backgrounds and cultures and prepared to travel overseas. • More than five years’ senior leadership experience with track record in successfully managing complex projects and remote teams in developing countries. NGO experience as well as agriculture knowledge is an advantage. • Ability to drive the planning, reporting processes and teamwork. • Proven ability to work with a wide variety of people and partners, meeting deadlines. • Working knowledge of developing countries and availability to travel very regularly (estimate: up to eight weeks per year of international travel).


ETP | Head of Programmes

How to Apply All correspondence, at this stage, should be via Oxford HR. To apply for this post, click on the “Apply” button on the job advert page, complete our online application form, and submit your CV and cover letter as two different documents, which should be prepared before applying as they will be considered in the application process. The cover letter should be no more than two pages long and explain why you are interested in this post and how your skills and experience make you a good fit. The document should be saved in PDF in the following format: Your First Name-Your Last Name-Document Name-Date (mmyy) e.g., Pat-Jones-CV-112023-ETP or PatJones-CoverLetter-112023-ETP.

Timeline We will be reviewing applications on a rolling basis. Early applications are strongly encouraged.

Equality Statement Equality and diversity are at the core of ETP’s values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.

Selection Process All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role email to their safe senders list and regularly check their spam folder.

Queries If you have any queries on any aspect of the appointment process, need additional information, or would like to have an informal discussion, please email at in the first instance.

ETP | Head of Programmes


About Oxford HR Exceptional leaders can have exceptional impact. They can inspire change and propel social and environmental impact organisations towards reaching their world-changing goals. Finding such leaders can be a challenge; and yet their transition into leadership is vital to an organisations mission and success. At Oxford HR we understand this because we’ve worked in organisations across the breadth of the sector ourselves. We’ve also worked with such organisations since 1995; so we appreciate just what benefits impactful people can bring. This motivates us to enable organisations to recruit and support remarkable leaders – to look beyond the obvious choices and find leaders with refreshing perspectives grounded in solid skills and experience. Leaders who can navigate challenging times and intimidating transitions. Leaders who can make a difference in our journey towards an inclusive, equitable and sustainable future. Not only do we appoint and support these leaders, but we also work with our clients in partnership to bridge the gaps in leadership and to strengthen their culture of cohesion and collaboration. • More than 300 assignments in 2022 • 52% of our longlisted candidates are women • 61% of our longlisted candidates are non-EU/UK/US/ CAN/AUS/NZ • 50% of clients worked with in 2022 were repeat business • 50% of clients worked with in 2022 were new clients


ETP | Head of Programmes






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+65 (0) 9114 1439 | Company No. 6456325 ETP | Head of Programmes


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