TRULY NOLEN OF AMERICA CONSTRUCTION
T R U LY THE BEST Bringing an age-old practice into the modern era, we speak to Scarlett Nolen, President of Truly Nolen of America, about the development of pest control across Florida and the US Writer: Marcus Kääpä | Project Manager: Tom McConnell
I come from a family of pest control operators. My father was a big name and pioneer in the industry, but growing up I never thought I would follow suit. After forging my own path for a while, I suddenly felt compelled to become involved and learn about my dad’s business, never believing that I would end up running it!” Scarlett Nolen, President of Truly Nolen of America, has worked for the company for over a decade in multiple positions prior to her current 132 | North America Outlook issue 09
role. Her substantial and varied tenure with the business has allowed her to experience many aspects of Truly Nolen, from clerical work to customer service, technical sales, and CSR (corporate social responsibility), and gain a rounded understanding of her family’s business that was established all the way back in 1938. Truly Wheatfield Nolen started his pest control business Economy Exterminators in Miami Beach in 1938, during the Great Depression. Everyone in the family, including Truly
David Nolen, played his or her part to help the company service customers and be successful. Truly David Nolen pursued his vision for better pest control that customers would be proud to have. After earning his entomology degree, he moved to Arizona in 1955, where he started his own “Truly Nolen” pest and termite control company. He grew the company across southern California and the southwest states. In 1966, he created “Truly Nolen of America, Inc.” by combining his and his father’s