


As a financially strong company with a focus on Preneed, how do these two factors make NGL unique?
Cameron Black, Vice President of Sales and Business Development (CB): Our purpose is to help people face life’s financial challenges with confidence, dignity and grace. We continue to be one of the most highly rated companies in the industry, rated A (Excellent) by AM Best, the world’s oldest and most authoritative insurance rating information source. This reflects our focus on financial stability meaning our partners and policyholders can be confident in
NGL’s reliability and dependability for the longer term. Our excellent customer service and partnership mentality allows us to be one of the best Preneed partners in the profession by providing flexible
Celebrating a milestone in the Preneed insurance industry, National Guardian Life Insurance Company (NGL) is committed to collaboration and poised for growth.
products, personalized service and tools needed to better help those that we work with focus on their families.
How is NGL celebrating 25 years in Preneed, and what do the next 25 years look like?
CB: Celebrating 25 years in the Preneed space is an important milestone for NGL. With more than a century of insurance industry experience, we are proud to be there for families when they need it. This anniversary also provides an opportunity to reflect on our achievements and look towards the future. We plan on evolving and growing with our partners as the funeral profession changes with trends and technology. We look forward to the next 25 years as we continue partnering with the very best in this profession. Additionally, we are committed to developing the best products, demonstrating high-quality customer service and maintaining a financial position that will allow us to be a continued leader in the industry.
In what ways does NGL’s wholesale distribution model give partners more control over the products their agents sell?
CB: We understand that one size cannot fit all, and we understand that as an insurance carrier we should be focused on being the best carrier for all those we work with. Our expertise allows us to serve partners through connection, collaboration and compassion. Our valued partners know that when they choose to work with us they will receive a true partner carrier that is dedicated to serving and growing their business.
What is the ideal type of partner for NGL and how can you help them grow?
CB: When we partner with organizations, we look for mission statements and values that align with ours. We believe that when we have that same mindset, strong partnerships and long term relationships are formed. We look for partners wanting a carrier that will give them a valuable product at a great service level which allows them to focus on what they do best - providing top-notch service to families. We hope to be an extension of their business that encourages growth and focuses on the future.
How is NGL streamlining its business focus to further enhance its Preneed line of business?
CB: NGL has always had a strong commitment to our Preneed partners and the funeral profession, including our focus on providing dedicated service and valuable product offerings. Selling certain blocks of business further strengthened our financial position and allowed us to simplify and streamline processes which provided an opportunity to enhance our support and customer experience for our valued policyholders, partners, funeral homes and agents.