Photography credit: Neka Knowles
Your trusted insurance advocate
At Lifeline Insurance Agents and Brokers Company Ltd., we take pride in being more than just an insurance broker - we are a dedicated partner to the Bahamian community. Our mission is rooted in prioritizing the unique needs of Bahamians first, delivering personalized, reliable, and compassionate insurance solutions. We are committed to offering services that go beyond coverage— focusing on advocacy, education, and community engagement.
We believe that healthcare is a fundamental human right, not a luxury. That belief shapes everything we do. Far too often, individuals and families are left in the dark about their insurance benefits, unsure of what is covered, what should be questioned, and when to seek help. At Lifeline, we are committed to changing that. We educate our clients so they can make informed decisions when it matters most— especially during times of medical uncertainty.
Awareness and early detection are crucial. Health conditions caught in their earliest stages often have better outcomes and lower treatment costs. That’s why we actively support and promote educational programs focused on early detection and preventive care. We want our clients to understand how their insurance plans support screenings, diagnostic tests, and
wellness visits—services that could ultimately save lives.
Community outreach is at the heart of our company. We regularly engage with neighborhoods through health fairs, seminars, and local events to ensure that every Bahamian, regardless of background, has access to accurate and clear information about their insurance options. These events also serve as a safe space to ask questions, share concerns, and receive personalized guidance from our experienced team.
Understanding your insurance doesn’t have to be overwhelming. We are here to guide you through the intricacies of your policy— what your rights are, what’s included in your coverage, and how to avoid unnecessary out-of-pocket expenses. We empower you to advocate for yourself and your loved ones, especially in high-stress moments like hospital visits or treatment approvals.
At Lifeline Insurance Agents and Brokers, we don’t just sell insurance—we advocate, educate, and walk with you every step of the way. Let us help you take control of your health, your coverage, and your future. Because at Lifeline, our community’s well-being is always our top priority.
D’Angelo Pearson
As Retention Coordinator, D’Angelo Pearson brings over a decade of experience in insurance and client retention strategies to his role as. His focus is increasing client satisfaction and loyalty by analyzing feedback, monitoring engagement metrics, and developing personalized communication plans.
D’Angelo’s dedication to building long-term relationships helps reduce customer attrition and strengthens Lifeline’s reputation as a trusted partner.
“My favorite thing about my job is that I get to meet and help all sort of people from all walks of life and different backgrounds. The joy of helping one understand their insurance policies and just helping on the whole. It gives me satisfaction to know that I am able to convince prospective clients the importance of being insured. Like I tell prospective client all the time I work for them and not the insurance company. We represent you the client.
I love the challenges we face at times and over coming those challenges puts a smile on my face especially when helping a client.”
Rolston K. Munnings
As Sales and Individual Policy Clients Support Specialist, At Life Line Insurance Agents & Brokers Company Ltd., we are excited to welcome Rolston K. Munnings to our team as our Sales and Individual Policy Clients Support Specialist. In this vital role, Rolston is dedicated to driving new sales and providing exceptional support to our individual policy clients. With a strong focus on leveraging IT solutions, he ensures that our clients receive timely and accurate information regarding their insurance needs. Rolston’s commitment to customer service and his expertise in technology will help enhance our clients’ experience and streamline our sales processes. We are thrilled to have him on board as we continue to deliver excellence in insurance solutions.
“Let’s get one thing straight: I believe health insurance is a human right. That belief fuels everything I do within the insurance industry. Helping people get coverage, feel secure, and breathe a little easier. That’s the real reward. What I love most? Making insurance simple, accessible, and empowering. We’re not just pushing paperwork, we’re part of the financial services industry, giving people the tools to protect their health, families, and future. I don’t do it alone. I’m lucky to work with some of the most passionate, drivencoworkers you’ll ever meet. Our team runs on energy, purpose, and yes—excellentcoffee. At the helm is Felicia Antionette Knowles who’s the walking encyclopedia of Bahamian insurance. Her expertise, leadership, and standards are unmatched. Truly the best in the business. Helping people. Being part of something that matters. Learning from the best. That’s why I show up every day, and love every second of it.”
Neka Knowles
As Communication Coordinator, Neka Knowles leverages her expertise in strategic communication and cultural awareness to enhance Lifeline Insurance’s brand visibility and stakeholder engagement. With a Master of Fine Arts in Contemporary Theatre Performance, she brings a unique perspective to crisis communication, policy advocacy, and leadership coaching. Neka’s innovative approaches and storytelling skills help position Lifeline as a forward-thinking and clientfocused organization.
“It has always been a want of mine to create a more progressive and safe space for the everyday Bahamian. While our country might be small, we are mighty, and we still need resources to better ourselves. Yet, I understand how intimidating it can feel when one doesn’t understand what their rights are. I am dedicated to helping Lifeline become a company that sets the example for those that come after. Equity for all of those who deserve healthcare in the nation, which is everyone. No one should be left in a hallway or ignored by their representatives. My work ensures our clients know we are always there for them.”
Denice Dorsett
As Compliance and Administrative Coordinator, Denice Dorsett ensures that Lifeline Insurance adheres to industry regulations while providing essential administrative support across departments. Her extensive experience in regulatory compliance and administrative management, she conducts regular audits, updates policies, and trains staff on compliance obligations. Denice’s organizational skills and attention to detail are critical to maintaining the company’s reputation and operational efficiency.
“The ultimate satisfaction for me is knowing that a client is satisfied; the continuous Broker Training sessions the company ensures we attend equips me with the knowledge and tools to be proficient.”
Rodney D Kelly
As our Sales Representative for Grand Bahama, Rodney Kelly, takes pride in his job to bring the advantage of private brokers to his community. Emphasizing the importance of comprehensive insurance coverage for those still recovering from the devastation of Hurricane Dorian.
“I love the opportunity that’s been afforded to me to help others improve their standard of living. I believe that everyone has the right to enjoy the best that life has to offer. I am fueled by the smile of each person who experiences the sheer satisfaction of quality service. Moreover, it gives me great pleasure to see others overwhelmed with delight, whenever they receive something that exceeds their expectation...Being able to make a presentation to a group is quite a privilege because you have the opportunity to positively impact so many persons at the same time... Being an advocate is priceless.”
