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Hoyer Group’s dedication to innovate the downstream market has facilitated numerous logistics partnerships with Europe’s oil & gas elite

BUSINESS TRAVEL GUIDE 30 Abu Dhabi: The fastest growing business destination in the Middle East

TMEIC EUROPE 74 Fulfilling a commitment to innovative manufacturing

IPT POWERTECH GROUP 82 Producing energy efficient, specialised power solutions

EME OUTLOOK ISSUE 18 A L S O F E A T U R I N G : C E D A R R O S E

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THE GROUP 100 Jordan’s preferred shopping destination

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Business Travel Guides A complete guide to the world’s most popular locations B A B U

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ABU DHABI pearl Abu Dhabi is an absolute of a city, leveraging its traditional economic acumen l beautifu and naturally a surroundings to roduce for all modern-day offering fit emographics Writer: Matthew Staff

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y than most. boxes more pertinentl n Bureau ast becoming a key And as the city’s Conventio contender across all t this guide to alludes to throughou the extent of significant success this island-situated pearl, to the city barometers on a global business activities heading how scale, Abu Dhabi’s s better than any words epitomise economic has become. prominence as a thriving important Abu Dhabi realisation, new a rankings isn’t world entity certainly It has climbed the financial one of the but its ability to match recent years to become in is ty accessibili ns for globally prosperity with tourist top meeting destinatio modern day now being e events; formidabl a industry proving significant bracket as combination. talked about in the same of such a and San The main beneficiary Hamburg, Chicago, Valencia business combo is inevitably the Francisco. of suit-meetsDhabi’s traveller; the new sect “[It is] reflective of Abu requires n as a swimsuit individual that strides to gain recognitio and conference room, boardroom yet destination for the meetings, prime cies, es, and professionalism competen incentives, conferenc leisure said HE Saif covets fine dining, copious exhibitions industry,” r scenery. General, Abu facilities and spectacula Saeed Ghobash, Director and As the capital and political Tourism & Culture Authority “Our UAE, yet also a Dhabi industrial centre of the Abu Dhabi) back in 2016. Dhabi ticks these (TCA holiday hotspot; Abu

have also business event ambitions World Travel been recognised by the Abu Dhabi the Awards, which named Meetings and Middle East’s Leading n in 2015. We Conference Destinatio the number of are encouraged that place within business events taking to grow, having Abu Dhabi continues 24 in 2013 to 35 climbed steadily from in 2015.” events is The variety of these from exclusive exhibited in their range ns attracting events to large conventio , such as more than 3,000 delegates e on Tobacco the World Conferenc hosted or Health (WCTOH) at Abu Dhabi National Exhibition Centre March, in (ADNEC) 2015. Global events of this calibre place Abu Dhabi at the forefront of the agenda for major conventions and conferences,

of the city’s providing strong evidence of large, success ability to ensure the . significant occasions as a “Abu Dhabi’s growth n has global meetings destinatio key several been identified with introduces contributing factors,” n Bureau’s the Abu Dhabi Conventio Shamisi. “Unique Director, Mubarak Al within the emirate opportunities found of headline include the availability resorts, and attractions, new luxury standards of a commitment to high . service and excellence been “Accessibility has also cited as a contributing to factor Abu Dhabi’s high ranking among global meetings locations. The emirate is situated at the centre of three continents and is within a five-hour flight’s distance for half of the world’s population.”

FACTS & FIGURES

Country: Languages:

United Arab Emirates Arabic, English, Persian, Urdu, Hindi 972 square kilometres

Area: 2.8 million Population (2015): UAE dirham Currency: UTC+4 Time zone: +971 Dialling code: .ae Internet TLD: . Climate: Lowest recorded temperature:

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Hot desert 49.2°C

AG.COM

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See page

Our Business Travel section not only gives executives the complete guide to the world’s most popular and populous locations, but also gives said locations the perfect opportunity to showcase their own businesses, events, venues and services to a truly international audience and readership of more than 380,000 each month. To share in this unrivalled exposure and to put your own offering on our map, then please contact our Sales Manager, Joe Palliser to find out more.

joe.palliser@outlookpublishing.com

+44 (0)1603 959 676


W E L C O M E Stepping on the Gas

W W W. E M E OU TLOOKM AG .COM

EDITORIAL

Racing into our May edition, and halfway

Editorial Director: Matthew Staff matthew.staff@outlookpublishing.com Deputy Editor: Phoebe Calver phoebe.calver@outlookpublishing.com

through a 2017 which has already included the likes of Aston Martin, the Bank of

PRODUCTION

Production Manager: Daniel George daniel.george@outlookpublishing.com Art Director: Stephen Giles steve.giles@outlookpublishing.com Advert Designer: Mandy Farnell mandy.farnell@outlookpublishing.com IMAGES: www.thinkstockphotos.co.uk

Palestine, the UNRWA and Pipol, Europe & Middle East Outlook looks this month to debunk a common global perception of the oil & gas industry at present.

BUSINESS

That being, that the sector is flailing across the board courtesy of struggling

Hoyer Group’s dedication to innovate the downstream market has facilitated numerous logistics partnerships with Europe’s oil & gas elite

oil prices and a subsequent international domino effect on market protagonists. This month’s issue shows that this isn’t

BUSINESS TRAVEL GUIDE 00 Abu Dhabi: The fastest growing business destination in the Middle East

TMEIC EUROPE 00 Fulfilling a commitment to innovative manufacturing

IPT POWERTECH GROUP 00 Producing energy efficient, specialised power solutions

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always the case however, with many operators proving that - with a touch of innovation and flexibility - there are still opportunities to remain successful even in the most challenging of times. At the front of our grid, Hoyer Petrolog UK Ltd demonstrates its unwavering commitment to aid the sector via its ever-advancing range of transport and logistics innovations. The market-leading arm of the German-based Hoyer Group is ensuring value for money, unrivalled health & safety, and constant technological progression to remain a key link in oil majors’ value chain. Hot on Hoyer’s heels is the Northern Marine Group of Companies, whose 30-year evolution has taken the Stena AB subsidiary to the front doors of the world’s biggest ship owners and oil entities. The rest of our profile grid is - in large part - comprised of companies looking to keep their respective countries’ power grids charged and sustainable; epitomised by the success stories of IPT Powertech Group, HS Orka and the Sharjah Electricity and Water Authority (SEWA). Elsewhere, Stewart Construction, TMEIC Group and Cedar Rose steer us round a more industrial corner, while THE Group and a review of the recent International Food & Drink Event in London shed light on the latest consumer trends driving regional business development. Finally, we accelerate down the finishing straight with a review of Outlook Publishingsponsored speedster, James Hillery, whose maiden victory in the BRSCC Fiesta Junior Championships has geared him up for a positive

Sales Director: Nick Norris nick.norris@outlookpublishing.com Operations Director: James Mitchell james.mitchell@outlookpublishing.com Heads of Projects: Arron Rampling arron.rampling@outlookpublishing.com Donovan Smith donovan.smith@outlookpublishing.com Kane Weller kane.weller@outlookpublishing.com Tom Cullum tom.cullum@outlookpublishing.com Training & Development Manager: Eddie Clinton eddie.clinton@outlookpublishing.com Sales Managers: Joe Palliser joe.palliser@outlookpublishing.com Ryan Gray ryan.gray@outlookpublishing.com Project Managers: Callam Waller callam.waller@outlookpublishing.com Josh Hyland josh.hyland@outlookpublishing.com Joshua Mann joshua.mann@outlookpublishing.com Matt Cole-Wilkin matt.cole-wilkin@outlookpublishing.com Richard Thomas richard.thomas@outlookpublishing.com Stuart Parker stuart.parker@outlookpublishing.com Tom Arnold thomas.arnold@outlookpublishing.com Vivek Valmiki vivek.valmiki@outlookpublishing.com

ADMINISTRATION

Finance Director: Suzanne Welsh suzanne.welsh@outlookpublishing.com Office & Finance Manager: Sophia Curran sophia.curran@outlookpublishing.com DIGITAL & IT: Hamit Saka HELPDESK: James Le-May

OUTLOOK PUBLISHING

Managing Director: Ben Weaver ben.weaver@outlookpublishing.com Chairman: Mark Weaver

CONTACT

Europe & Middle East Outlook Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Sales: +44 (0) 1603 959 652 Editorial: +44 (0) 1603 959 655 SUBSCRIPTIONS Tel: +44 (0)1603 959 655 Email: matthew.staff@outlookpublishing.com

www.emeoutlookmag.com Follow us on Twitter - @EME_Outlook Like us on Facebook: www.facebook.com/emeoutlook

season, as he joins us in looking forward to an Matthew Staff

Editorial Director, Outlook Publishing

equally triumphant second half of 2017. Enjoy the issue!

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NEWS

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SPORT James Hillery: A Driving Force

All the latest top stories from Europe and the Middle East

Outlook Publishing-sponsored James Hillery enjoys a winning debut

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BREXIT UK’s Post Brexit Trade Prospects

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FOOD & DRINK UK Food & Drink is open for Business

UK’s Post Brexit Trade Prospects

Leading global brands gather in London for the UK’s biggest food & drink event

S E C T O R F O C U S

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CONSTRUCTION Building a Brighter Future for the MENA Region Playing a positive role in what has the potential to be one of the greatest success stories of the 21st century

B U S I N E S S T R AV E L G U I D E

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SHOWCASING LEADING COMPANIES Tell us your story and we’ll tell the world

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IPT POWERTECH GROUP Redefining Power Solutions

Producing energy efficient, specialised power solutions

HOYER PETROLOG UK LTD. When it Matters

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Delivering agile innovation to Europe’s oil & gas elite

NORTHERN MARINE GROUP OF COMPANIES The Full Marine Package

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Synonymous with quality ship management

SOBHA GROUP Where Passion Meets Perfection

The foremost backward integrated Company in the world

AL-FUTTAIM CARILLION Making Tomorrow a Better Place

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EUROPEAN BUSINESS AVIATION CONVENTION & EXHIBITION 2017

Offering the better solution

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HS ORKA A Better Tomorrow

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The Customer Comes First Jordan’s preferred shopping destination

Europe’s premier business aviation event will bring together thousands of professionals for the best sideby-side static aircraft display in the industry

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Dar Al Riyadh and Nispana Innovative Platforms unveils the Kingdom’s inaugural conference

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Aiming for a society without waste

TMEIC EUROPE We Drive Industry

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SAUDI SMART CITIES CONFERENCE 2017

CLAXTON Make it Happen

Fulfilling a commitment to innovative manufacturing

Delivering the right people for the build

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SHARJAH ELECTRICITY & WATER AUTHORITY (SEWA) Powering the Sustainability Cycle

A unique combination of critical and lateral thinking

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STEWART CONSTRUCTION Four Generations of Development

Helping to create the UAE’s new vision

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The international exhibition attracts more than 4,000 attendees and features 200 exhibitors

Analysing the crucial role of trade and exports in growing the UK economy

RUSSIA & CIS GAS TO CHEMICALS CONFERENCE

Key issues for the future industry will be discussed at the second GTCC

ASIA-CAT & ME-CAT 2017

A new series of catalyst technology conferences are set to discuss the latest developments in the sector

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Boeing Expands Production with New Investment

Boeing has announced that it plans to open a production facility in Sheffield, UK, to manufacture hightech components for Boeing’s NextGeneration 737, 737 MAX and 777 aircraft. These actuation systems will be used on the trailing edge of wings of these models. The new facility, the result of a Boeing investment of more than £20 million, is part of a broader plan by Boeing to begin in-house manufacturing of key actuation components and systems in the US and UK to enhance production efficiency and reduce cost in its supply chain.

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Boeing’s new UK facility, to be named Boeing Sheffield, will produce actuators in Boeing’s first manufacturing facility in Europe, supporting global growth and competitiveness for the world’s largest aerospace Company and enabling access to UK talent and capability. “The UK provides Boeing with the talent and infrastructure we need to grow and maintain a high level of productivity and quality to meet our significant order book,” said Sir Michael Arthur, President of Boeing Europe and Managing Director of Boeing UK and Ireland. “We are

proud to expand our relationship with the UK still further with Boeing Sheffield. Our decision to start manufacturing high-value components in the UK is a stepchange in our engagement and a further example of Boeing’s commitment to grow here, supporting the UK’s long-term prosperity.” Boeing Sheffield will employ approximately 30 people when it opens as part of BCA’s Fabrication operations and will work closely with Boeing Portland, a Company Centre of Excellence for complex machining, gear systems and flight controls. The establishment of Boeing Sheffield will also open up new opportunities for UK suppliers to bid for work. Subject to local authority and other relevant planning permissions, the proposed 2,300 square metre (25,000 square feet) Boeing Sheffield facility will be built alongside The University of Sheffield’s Advanced Manufacturing Research Centre with Boeing (AMRC), a world-class machining and materials research campus founded in 2001 by Boeing and the University of Sheffield. Boeing expects to recruit UK employees for the site as early as 2018, capitalising on the skilled workforce in Sheffield as well as the AMRC’s capabilities. Boeing also plans to initiate a major research & development programme with the AMRC to develop new manufacturing techniques that can be applied in the new Boeing Sheffield facility. The Sheffield City Region Combined Authority will support this through the provision of grant funding, subject to agreeing the formal terms and conditions of that funding.

GO TO WWW.EMEOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM EUROPE & MIDDLE EAST


R E TA I L

Retail Pro International Warns Retailers against Digital Transformation ‘White Elephants’ Retail Pro International, a leading provider of platform retail management software for mid and top-tier specialty retailers, is warning retailers undertaking digital transformations that they may be left with white elephants if they fail to integrate with the existing ecosystem. Retailers can look to industry trailblazers such as Macy’s and The Co-Op, which have acted on the

need to transform digitally to drive sales and enhance customer centricity in today’s omnichannel market. So how can retailers make turn these ideas into a reality? Thinking in strategic terms could hold the key to success: IDC predicts that by the end of the year, 70 percent of the Global 500 will even create a dedicated team responsible for digital innovation.  “It’s healthy to see a real sense of urgency to leave archaic

manual processes behind; digital transformations represent a chance to push the boundaries of both in-store and online shopping experiences,” said Kerry Lemos, CEO of Retail Pro International. “However, retailers must tread very carefully, because an incomplete job could do more harm than good. Using retail management systems that do not link with the rest of the digital ecosystem risks compounding existing problems by opening up new information siloes and slowing the whole operation down.” SAP Business One helps small and midsize enterprises (SMEs) and subsidiaries of larger businesses to instantly analyse growing volumes of data and gain the benefits of fast application performance while maintaining a streamlined IT landscape.

F I N A N C E

UAE residents hungry for credit cards Despite a growing appetite among UAE residents to obtain credit cards in the first quarter of 2017, approvals for new credit cards were more difficult to come by than they were last year, according to the latest analysis from compareit4me.com, the Middle East’s leading comparison site. On average, compareit4me’s UAE users applied for 3.25 cards each in the first quarter of 2017, compared to the average of 2.07 applications per user seen for the full year in 2016. “This suggests that, as we saw with personal loans towards the end of 2016, those seeking credit in the UAE may be having to work harder to secure it. Such an increase in the number of applications per user tells us that, rather than simply applying for the credit card they want, UAE

residents are being forced to shop around for the credit card that they can actually get an approval for,” said Jonathan Rawling, CFO of compareit4me.com. Indeed, it would appear that UAE residents have adjusted their expectations in line with these new realities. The most applied-for credit

card in the first quarter of 2017 was a relatively low-end product with no annual fee, and a minimum salary requirement of just AED 5,000 a month. That’s compared to the same period last year, when the most applied-for card was a premium offering with a minimum salary requirement of AED 20,000 a month.

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Gibraltar Plans for Hard Brexit

HOSPITALITY

Kew Green Hotels to Open Satellite Office in Hong Kong Kew Green Hotels management division has announced the opening of a satellite office in Hong Kong. The new office will be the first to open in the region since the purchase of Kew Green Hotels by Chinese hotel company, HK CTS, in 2015. The office will be headed up by Stephen Woodhouse, who has more than 20 years’ experience in the hospitality industry. In his new position as Director of Operations - Hong Kong, he will see Kew Green exporting many of its successful UK business models to the HK CTS properties. Formerly Kew Green’s UK Director of Operations for the Central region, Stephen will be working closely with the general managers of the seven Chinese hotels together with a number of Kew Green Hotels’ central support managers, who will be visiting Hong Kong to assist in setting up Kew Green’s systems and processes over the coming months.

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Gibraltar is preparing for a postBrexit setup in which its firms will no longer have access to the European Union market but will maintain a preferential relationship with Britain, a top Gibraltar financial official has revealed. The tiny British enclave on Spain’s southern tip, with a population of 30,000, is home to around 15,000 companies and is a major provider of insurance and gambling services. “We are currently planning for a hard Brexit,” James Tipping, director at Gibraltar’s Government body for financial promotion, told EU lawmakers in a hearing in Brussels. He said Gibraltar did not expect to obtain a “special status” and was resigned to losing its access to the EU market after Britain leaves the EU at the end of a process triggered in March by British Prime Minister, Theresa May. This would mark a shift in Gibraltar’s stated policy of seeking extraordinary arrangements with the EU after Brexit.

E C O N O M Y

Brexit: Protecting the Rights of Millions of EU citizens Although few of them were allowed to vote during the referendum, the millions of EU citizens living in the UK will be among those affected the most by Brexit. The EU wants to reach a deal to protect their rights as soon as possible during the upcoming negotiations with the UK. Safeguarding people’s rights in the wake of Brexit is a priority for the Parliament, including those of Brits living in other EU countries. In the Parliament position adopted on 5 April, MEPs stressed the importance of securing equal and fair treatment for EU citizens living in the UK and British citizens living in the EU. Parliament President, Antonio Tajani also brought up the issue with UK Prime Minister Theresa May during a visit to London on 20 April: “The students, workers and families are valuable members of society and deserve some certainty regarding their future.”

GO TO WWW.EMEOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM EUROPE & MIDDLE EAST


R E TA I L

End of Unjustified Geoblocking Across the EU F O O D & D R I N K

French Bordeaux Vineyard Harvest Bordeaux vineyards in southwest France could lose about half of their harvest this year after two nights of frost damaged the crop at the end of April. Wines from the Cognac, Bergerac, and Lot-et-Garonne regions had also M A N U FA C T U R I N G

Siemens to Cut 1,700 German jobs in Efficiency Drive Siemens announced plans to cut 1,700 jobs in Germany, or around 1.5 percent of the workforce in its home country, and transfer another 1,000 positions as part of an efficiency drive. It will reshuffle its enterprise IT business, consolidate storage sites at its Digital Factory division, cut jobs at its Mobility business and bundle its training centres, it said in a statement. Chief Executive Joe Kaeser has been seeking to improve the Group’s profitability by selling a number of consumer businesses, stripping out layers of management and making large acquisitions in industrial software and energy.

been affected, Bernard Farges, head of the Syndicat des vins Bordeaux et Bordeaux Supérieur said. Frost damage varied widely depending on the precise area, with some owners expected to lose only 15 to 30 percent of their grape harvest, but others at risk of seeing their entire production wiped out. Growers have resorted to using candles, heaters and even the downdraught from helicopters to try to save crops.

MEPs beefed up rules to ensure that buyers of goods or services from another EU country are treated like local customers in a committee vote. The draft law defines specific situations in which geo-blocking will not be allowed. This means that online sellers will not be able to discriminate against consumers elsewhere in the EU with regard to general terms and conditions, including prices, on the basis of their nationality, place of residence or even their temporary location, MEPs added.

M E D I A

Fox News Complainant A woman who accused former Fox News presenter Bill O’Reilly of sexual harassment in the United States called on Britain to block Fox’s owner Rupert Murdoch from taking full control of Britain’s pay-TV g roup Sky. Wendy Walsh, a former regular guest on Fox’s “The O’Reilly Factor” TV show who made the claim against O’Reilly last month, met officials at the British media regulator Ofcom with her lawyer Lisa Bloom, a representative said. The British Government has asked Ofcom to assess whether Fox to buy the near 61 percent of it is in the public interest to allow London-listed Sky which it does not Murdoch’s Twenty First Century already own, for $14.5 billion.

GO TO WWW.EMEOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM EUROPE & MIDDLE EAST

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James Hillery:

A DRIVING FORCE

The BRSCC Fiesta Junior Championships got underway at Brands Hatch in April, with an Outlook Publishing-sponsored starlet stealing the show Writer: Matthew Staff

ames Hillery has enjoyed an almost perfect start to 2017’s BRSCC Fiesta Junior Championship, storming his way to two podium finishes during the opening race weekend at Brands Hatch in March, before turning heads at Cadwell Park a month later with an impressive last-to-fourth performance which saw him stay in touch with the early Championship leaders. As one of two leading sophomore’s competing in their second on the circuit, expectations were high for the HillWood Motorsport driver as he took to the grid at Brands Hatch; these hopes being instantly justified as he overtook close competitor, Jack Davison to claim the opening race of the season. A subsequent third place finish in race two compounded not only Hillery’s opening performance, but his season credentials as a whole, with attentions then turning towards May’s event at Cadwell Park. Despite a mechanical fault putting pay to any victory ambitions in race 1, race 2 reaffirmed the potential that Hillery has for the rest of the season, as he forged a path from the back of the grid to finish fourth and pick up

some invaluable points. Hillery’s early promise and impressive maiden victory not only sets the tone for his inevitable rise to prominence over the remainder of the season, but also sheds light on the overall race operation behind the scenes; driven in large part by the HillWood Motorsport team, and supported by his numerous sponsors. One of which includes Outlook Publishing, who have enjoyed a similarly positive start to 2017 and who look forward to monitoring James’ progress over the coming months.

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TELL US YOUR STORY

AND WE’LL TELL THE WORLD E U R O P E & M I D D L E E A S T O U T L O O K is a digital and print product aimed at boardroom and hands-on decision-makers across a wide range of industries in the EME region. With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of Europe and the Middle East. Reaching a combined audience of more than 380,000 people, Europe & Middle East Outlook covers a full range of industrial sectors: mining; oil & gas; logistics; resources; manufacturing; construction; engineering; technology; food & drink; retail; finance; and healthcare. In joining the leading industry heavyweights already enjoying the exposure we can provide, you can benefit from free coverage across both digital and print platforms, a free marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business. To get involved, please contact Outlook Publishing’s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

W W W. E M E O U T LO O K M A G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com


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ROSPECTS

Mihir Kapadia, the Founder and CEO of Sun Global Investments looks at the future trade forecast in store for the UK after its exit from the EU Writer: Mihir Kapadia, Founder and CEO at Sun Global Investments

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s the UK begins the process to leave the EU, many are turning their attention to what a post-Brexit UK would look like and how the country would be placed in the world. The UK risks losing access to the world’s largest single market and is therefore obliged to negotiate a host of new trade deals, and re-engage key relationships with more distant countries to establish new trade treaties. Since taking office, Prime Minister, Theresa May and her Government have prioritised meeting their counterparts in India, the Middle East, the US, Australia and Canada in order to strengthen ties and begin discussions over trade. However, with any final Brexit agreement still two years away, the prospects for the UK post-Brexit remain highly uncertain. The current situation is further complicated by the recent call for an early election by Theresa May, with the outcome of the election deciding the UK’s negotiating stance; polls indicate the current Conservative government will return to power with an increased majority. This will strengthen Theresa May’s negotiating position and perhaps increase her ability to pursue the “hard” Brexit that she is thought to favour - taking the UK out of the EU within two years, deal or no deal. However, getting access to the EU single market under WTO rules would represent a significant disadvantage for the UK’s exporters and for the UK economy.

The special relationship

At first glance it would appear that the best place to look to boost the UK’s trade prospects is the USA, with much being made of the USA’s special relationship with the UK in terms of shared values and strategic defence partnerships. However, this may not count for much as in April

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‘... there might be less desire among US policy makers to pursue a future post-Brexit trade deal with the UK’

last year, Barack Obama warned unequivocally that in the event of Brexit, Britain would be at the “back of the queue” for any US trade deals. Almost exactly a year after that warning, the very different new President Donald Trump had signalled that he may prioritise and expedite a UK-US trade deal as soon as Britain comes out of the EU. But with the Transatlantic Trade and Investment Partnership (TTIP) still on the table for the US to engage with the EU, it would be interesting to see which of the two would be a


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priority for the US administration. From an investment perspective, it is not difficult to see why the US might prioritise an EU deal over a UK deal - given the relative size of the two markets. For the US, the UK was a good location for investment as an English-speaking gateway to the European market and in 2015, American investment to the UK was worth ÂŁ487 billion.

Alternative arrangements

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due to the increased uncertainty after the Brexit vote, and other cities in Europe will hope to take advantage by luring companies and organisations which are currently located in London or would have chosen to locate there had the Brexit vote not happened. It is reported that US businesses, particularly in the Financial Sector, have already begun to make alternative arrangements. This means that there might be less desire among US policy makers to pursue a future post-Brexit trade deal with the UK. Many commentators noted the similarities between the politics of Trump and Brexit and this was even mentioned by the President during his campaign, however, recent events suggest the President is much more pragmatic than would be suggested by the policy promises he was elected on. A pragmatic President would see the economic logic of putting greater emphasis on a trade deal with the EU than on one with the UK. On the other hand, if the UK Government repeals the many EU regulations, especially pertaining to environmental laws, after Brexit, the US may be tempted to pursue an agreement to boost trade with the UK. The UK can also turn to the Commonwealth and other regions where there are strong historical ties. Countries like Australia, India and of course the Middle East offer exceptional potential with significant market opportunities. However, these are further away and the volume of trade between countries is often negatively correlated with distance. It is not clear that Trade Treaties with these new regions can be accomplished quickly and whether British trade with these distant markets can grow strongly enough to compensate for the likely decline in trade with the EU. Whatever happens, the global trading prospects for the UK currently look highly uncertain and difficult.

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UK Food & Drink is Open for Business 2015’s International Food & Drink Event was a roaring success and the organisers have already turned their attentions towards the 2019 edition Writer: Matthew Staff

s the doors close on the 20th edition of the UK’s biggest food & drink trade show and the show floor falls silent, The International Food & Drink Event (IFE 2017)’s organisers can reflect on yet another successful exhibition. The vibrant four-day show celebrated the latest NPD, newest trends and in-depth insight across the global food & drink landscape. Visiting buyers witnessed huge growth in many trends including the adult soft drink category, as well as an increasing demand for convenient, alternative protein snacks. The two and a half miles of stands showcasing exciting food & drink innovations ensured that everyone left with new found business inspiration. ExCeL London welcomed thousands of international buyers, suppliers and distributors as IFE 2017 invited the world to London. Buyers came from across the food & drink industry including Tesco, Ocado, Amazon, Sainsbury’s, The National Trust, Bidfood, PepsiCo and Claridge’s who

all took time to walk the aisles and sample the latest offerings across a range of categories from confectionery and snacking to meat, seafood and health and wellbeing products. The organisers were delighted that while maintaining visitor numbers, there was a significant increase in visitors with purchasing authority, rising from 65 percent to 78 percent. Meanwhile 28 percent of IFE’s audience had a purchasing authority of more than £500,000 per annum, a whopping 10 percent increase compared with 2015’s edition. International interest from suppliers continued to grow with Denmark, Singapore, Ukraine, Pakistan, Palestine and Tunisia all exhibiting for the first time, bringing the total number of countries exhibiting to more than 60. With international suppliers in abundance, the show floor was attended by some of the industry’s most influential international buyers including Carrefour, Aldi and Nandos. Tammy Butterworth, Global R&D Manager at PepsiCo commented: “IFE has been great to visit. There is a

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Providing in-depth advice to ambitious food & drink producers

great range of things to see and such a passionate selection of exhibitors sampling and talking about their products. I will be back next year.” While Frankie Najduck, Director at Barbaran Delicatessen commented: “There’s always an interesting variety of products and it’s always good to network in the food industry with these kinds of reps and suppliers. I have found some good new products for the deli.” IFE 2017’s inauguration ceremony was led by the Department for Environment, Food & Rural Affairs (Defra), Minister George Eustice. Really bringing home the importance of IFE and the UK’s huge food &

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“Food & drink is our most important industry. It’s bigger than aerospace and automotive put together...”

drink industry, he commented: “Food & drink is our most important industry. It’s bigger than aerospace and automotive put together, employing millions and there are many opportunities for us to export to other countries”. With the UK as Partner Country, IFE 2017 had the backing of two Government departments; the Department for International Trade (DIT) and Defra. Partner Country status offered the UK an unrivalled opportunity to showcase the very best of the UK’s food & drink brands to the world’s leading food buyers, producers and investors; truly illustrating that the UK is open for business.


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DIT hosted its ‘Exporting is GREAT’ hub, providing in-depth advice to ambitious food & drink producers looking to get their produce overseas. While for the event’s international visitors, the Department for International Trade’s Business Lounge offered opportunities for buyers looking to source and refresh their lines of UK products. There were more than 30 seminars hosted on IFE 2017’s new Talking Trends stage and Big Picture theatre, led by some of the industry’s leading names including food industry expert, Jane Milton as well as Ben Carter, UK Marketing Director, Just Eat and Andrew Roberts, Commercial Director,

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The industry is armed with the most up-to-date knowledge

Bidfood. Covering a diverse range of industry relevant and on-trend topics from the sugar tax to the rise of craft gin and the impact Brexit could have on the UK’s food and drink exports, the industry has been armed with the most up-to-date knowledge giving them the opportunity to help drive their businesses forward in these challenging times. The live theatres were a constant hive of activity, including The Staff Canteen Live, which saw a fantastic schedule of renowned chefs including James Golding, Group Chef Director at The Pig Hotel and Kim Woodward, Executive Chef at Skylon, demonstrate their enviable culinary skills to a

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“IFE is always the culmination of two year’s immense hard work from our sales, marketing and operations teams”

knowledgeable and enthusiastic audience. Celebrating and rewarding industry progression, IFE 2017 hosted the World Food Innovation Awards. Judges considered 265 entries from 29 countries, across 23 categories, and finalists and winners were recognised for their innovation, new flavours, convenience and environmental responsibility. Importantly, entries encompassed categories relevant to all three co-located shows; IFE, Pro2Pac and Waste-Works. The Big Picture theatre also hosted the People’s Choice Quality Food Awards in association with Campden BRI, with a range of retail products put through their paces by 50


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consumers before the winners were announced at the show. IFE also launched its very first experiential Ice Cafe in collaboration with British Frozen Food Federation and the Craft Guild of Chefs and sponsored by Bidfood, helping to highlight the benefits of cooking with frozen food and illustrating how chefs and catering staff can reduce overheads and food waste; all without compromising on taste and quality. With so many exhibitors showcasing products, IFE 2017 worked to minimise food waste across the show by teaming up with City Harvest to collect surplus products and redistribute to organisations that offer meals and

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food to those who need it the most. With the most innovative offerings in food & drink, packaging, and waste, the co-located IFE, Pro2Pac and WasteWorks events offered the industry solutions to every part of the food chain; from Farm to Fork to Fertiliser and Fuel. IFE Event Director, Soraya Gadelrab commented: “IFE is always the culmination of two year’s immense hard work from our sales, marketing and operations teams. We always listen to the feedback from both our exhibitors and visiting buyers and work to raise the IFE bar each time to ensure that everyone leaves feeling that their investment in the show has been a profitable one; whether financial

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or just in terms of experience and knowledge. This year’s visitor numbers are consistent with 2015 while we had an increased and consistently high calibre of buyers walking the show floor from when the event opened on Sunday morning to when we closed our doors on Wednesday afternoon. “We have had extraordinarily positive feedback from buyers and suppliers alike and we can’t wait to welcome everyone back in 2019!” To make sure you showcase your product at the UK’s biggest food and drink event, sign up for IFE 2019 by visiting www.IFE.co.uk

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Building a Brighter Future for the

MENA Region Cedar Rose CEO, Antoun Massaad looks at how international operators can make the most of their chance to make a positive contribution to the region’s development Writer: Antoun Massaad, CEO, Cedar Rose

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he MENA construction industry is in the middle of an unprecedented boom. With infrastructure projects springing up throughout the GCC and beyond, opportunities in the sector are more plentiful than ever. These opportunities are not without their risks however. Is there any region in the world which is seeing as much focus on infrastructure development as the Middle East and North Africa (MENA)? While the developed markets struggle against saturation in the construction sector, MENA is forging ahead with building the cities of tomorrow. And though challenging economic circumstances may be forcing governments to diversify their sources of income, commitments to creating a sustainable future means that the creation of new infrastructure is destined to stay high on the list of priorities over the next 10 years. In the GCC alone, the infrastructure pipeline currently contains around $2 trillion of projects, with more than half of that allocated solely to construction. Power and transport together account for another 30 percent. All of this adds up to an enormous opportunity for enterprising international operators. Zooming out, we see that the markets of North Africa also present some attractive options, with desalination, renewable energy projects, transport and urban expansion coming increasingly to the fore. As populations grow, so too must the environments that maintain them and the governments of the MENA are well-placed to create environments that work for the people that live in them. The relative underdevelopment of the region is, in this sense, one of its greatest advantages. Creating and upgrading infrastructure in Western European capitals presents some considerable challenges to developers,

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including but not limited to strict regulatory frameworks, high costs and a wide range of powerful and engaged stakeholders. Many of these factors simply aren’t in play throughout the MENA region and this lends a degree of flexibility that can undoubtedly make life easier for international operators. Inevitably, this flexibility comes with a cost. It’s no secret that, as with virtually everywhere else in the world, markets throughout the MENA suffer from the influence of unscrupulous operators of various kinds. For international enterprises, this represents the second part of a thought-provoking one-two; the size of the opportunity is enormous, but so too is the potential for some very undesirable outcomes.

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‘The single biggest step that operators can take toward minimising unnecessary risk is to implement a comprehensive system of background checks on the people they’re dealing with’

What are these outcomes? Consider for a moment that in order to operate effectively in the MENA region, an international enterprise needs to engage the services of a wide range of local people and organisations. These may include (but are not limited to) administrative staff, well-connected intermediaries, and lawyers with various specialties and backgrounds. Depending on the nature of the project, companies may also need to deal with private investors. Each of the people in this operational structure represent a potential point of weakness in terms of compliance and reputation management. In years gone by, concerns like this were ameliorated to some extent by the prevailing circumstances. Limited


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transparency and a mutual focus on getting projects completed meant that operational mistakes or misfortunes were unlikely to prove as costly as they might elsewhere. In an increasingly interconnected world, the risk to reward ratio has changed and the spotlight is now on companies operating in the MENA in a way that has not previously been the case. So how can companies minimise the risk and maximise the rewards? The single biggest step that operators can take toward minimising unnecessary risk is to implement a comprehensive system of background checks on the people they’re dealing with. This practice, which has long been standard procedure in many areas of the world, is the simplest way to avoid the kinds of nasty

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surprises which can strike even the most scrupulous organisation if it isn’t careful. Growth in the use of background checks has historically been limited in the MENA region due to the fragmentation of the necessary information and to technological constraints. Through the hard work of organisations like our own, these obstacles are being overcome and the ramifications for commerce in the region are extremely positive. In any region of the world, having all the salient facts about who you’re dealing with makes very good sense. It means that companies can build more reliable and more secure supply chains and safeguard themselves from external risks. In the case of the MENA region, the interests of individual organisations and the wider society

‘With the fastest growing population of any region in the world today and a clear commitment from regional governments to sustainable development, the MENA presents a unique opportunity’

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align very closely. Everybody stands to benefit from increasingly transparent and sustainable business practices because it’s the only viable platform for sustainable prosperity moving forwards. Building a brighter future for the MENA region is something we all have an interest in. With the fastest growing population of any region in the world today and a clear commitment from regional governments to sustainable development, the MENA presents a unique opportunity. By recognising the scale of the opportunity and taking the simple steps necessary to reduce unnecessary risks, we can all play a positive role in what has the potential to be one of the greatest success stories of the 21st century.

Antoun Massaad is the co-founder and CEO of Cedar Rose, the MENA region’s leading Business Intelligence services provider. With unrivalled insight into the region and access to its most comprehensive database of individual and company records, Cedar Rose works with some of the world’s largest companies to provide KYC, AML and Due Diligence solutions that are helping to bring business practices in the region up to international standards. See what Cedar Rose can do for you at: www.cedar-rose.com

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ABU DHABI Abu Dhabi is an absolute pearl of a city, leveraging its traditional economic acumen and naturally beautiful surroundings to produce a modern-day offering fit for all demographics Writer: Matthew Staff

Images courtesy of TCA Abu Dhabi

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ast becoming a key contender across all significant success barometers on a global scale, Abu Dhabi’s prominence as a thriving economic entity certainly isn’t a new realisation, but its ability to match financial prosperity with tourist accessibility is proving a formidable modern day combination. The main beneficiary of such a combo is inevitably the business traveller; the new sect of suit-meetsswimsuit individual that requires conference room, boardroom and professionalism competencies, yet covets fine dining, copious leisure facilities and spectacular scenery. As the capital and political and industrial centre of the UAE, yet also a holiday hotspot; Abu Dhabi ticks these

boxes more pertinently than most. And as the city’s Convention Bureau alludes to throughout this guide to this island-situated pearl, the extent of business activities heading to the city epitomises better than any words how important Abu Dhabi has become. It has climbed the world rankings in recent years to become one of the top meeting destinations for globally significant industry events; now being talked about in the same bracket as Hamburg, Chicago, Valencia and San Francisco. “[It is] reflective of Abu Dhabi’s strides to gain recognition as a prime destination for the meetings, incentives, conferences, and exhibitions industry,” said HE Saif Saeed Ghobash, Director General, Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi) back in 2016. “Our


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business event ambitions have also been recognised by the World Travel Awards, which named Abu Dhabi the Middle East’s Leading Meetings and Conference Destination in 2015. We are encouraged that the number of business events taking place within Abu Dhabi continues to grow, having climbed steadily from 24 in 2013 to 35 in 2015.” The variety of these events is exhibited in their range from exclusive events to large conventions attracting more than 3,000 delegates, such as the World Conference on Tobacco or Health (WCTOH) hosted at Abu Dhabi National Exhibition Centre (ADNEC) in March, 2015. Global events of this calibre place Abu Dhabi at the forefront of the agenda for major conventions and conferences,

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providing strong evidence of the city’s ability to ensure the success of large, significant occasions. “Abu Dhabi’s growth as a global meetings destination has been identified with several key contributing factors,” introduces the Abu Dhabi Convention Bureau’s Director, Mubarak Al Shamisi. “Unique opportunities found within the emirate include the availability of headline attractions, new luxury resorts, and a commitment to high standards of service and excellence. “Accessibility has also been cited as a contributing factor to Abu Dhabi’s high ranking among global meetings locations. The emirate is situated at the centre of three continents and is within a five-hour flight’s distance for half of the world’s population.”

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FACTS & FIGURES

Country: Languages:

United Arab Emirates Arabic, English, Persian, Urdu, Hindi

Area: 972 square kilometres Population (2015): 2.8 million Currency: UAE dirham Time zone: UTC+4 Dialling code: +971 Internet TLD: . .ae Climate: Hot desert Highest recorded temperature: 49.2°C

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‫ﻨﺎد أﺒﻲﻲﺔﻲ اﻟووﻟﻲ ﻟﻠﺔﺔﺎﻀﺎت اﻟﺔﺔﺔﺔﺔ‬ Atiti Dhtititi Itititititititititititi titititititititititititititititititititititttttttttttt tttttttttttttttttttttttttttttttttttttttttttttttttttttttt tttttttttttttttttttttttitititititititititititititititititititi tititititititititiffffffffffffffffffffffffffffffffff titttitititititititititititititititititititititititititi fffffftitititititititititititititititititititititititititi tititititititititititititititititititititititititititifififififi fifififififififififififififififififififififififififififi fififitititititititi


ADIMSC Watersports Academy & Entertainment Activities

ABU DHABI INTERNATIONAL MARINE SPORTS CLUB

P.O Box 45656, Abu Dhabi, UAE Location: Breakwater, infront of the Marina Mall Tel: +971 2 6815566, Fax: +971 2 6815577, Email: adimsc@eim.ae

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The Business End

ADNEC

TRADITIONALLY POTENT across the pearl trade sector as well as in the oil & gas domain, prior to its more recent exposure to manufacturing, construction, finance, retail and technology industries, the modern multiculturalism of the city, and its subsequent appeal as a foreign direct investment opportunity lends Abu Dhabi perfectly to the business event scene; and by proxy, the business travel visitor. Abu Dhabi has continued to invest in efforts to develop and upgrade event organisation facilities in order to promote an accurate record of events hosted within the emirate. The Events Licensing Service (ELS), recently announced by TCA Abu Dhabi, introduces a standardised online platform that will streamline the official registration of all events administered, organised and managed

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across the emirate. Meanwhile, Abu Dhabi also aims to develop premier venues such as ADNEC in order to promote the destination to international and regional events. In 2014, significant developments were introduced to ADNEC’s outdoor exhibition spaces adjacent to the Grandstand building, as well as the Central Plaza. Responsible for leading this drive is the aforementioned Abu Dhabi Convention Bureau which, as a division of TCA Abu Dhabi, is a dedicated onestop entity which supports the growth of exhibitions, conferences, meetings and incentives within the emirate by forging closer links with the industry and providing a full range of support. “Abu Dhabi Convention Bureau can assist with any planner’s needs and acts as a one-stop shop, offering free advice, help with planning and

local knowledge. Key assistance includes researching bid opportunities, assisting with a tailored bid strategy to ensure competitiveness, providing destination promotional collateral, and boosting delegate numbers through the authority’s international offices,” explains Al Shamisi. “The Abu Dhabi Convention Bureau team provides co-ordination with local partners, and helps arrange introductions to key Abu Dhabi stakeholders, secures support from mainline industry and tourism leaders, and assists with government liaison, researching appropriate venues, offering PR and marketing support, and providing innovative activities and preand post-conference ideas. “Our groundbreaking Advantage Abu Dhabi is aimed at catalysing and seeding innovative and viable business events aligned to the Abu Dhabi Government’s 2030 Economic Vision.”


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Abu Dhabi Convention Bureau ESTABLISHED IN March, 2013, Abu Dhabi Convention Bureau drives and supports the development and promotion of business events throughout the emirate efficiently, effectively, and transparently, and in partnership with all its stakeholders. Its main mission is to champion the emirate as a dynamic global business events leader. Significant strides to this end were made in 2016 via numerous bids to host a number of key conferences in the coming years. In total, the Bureau successfully submitted successful applications along with partners and

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stakeholders to host 14 conferences which are expected to attract more than 35,000 delegates. “The Convention Bureau recorded a record-breaking 2016 making significant strides in attracting business into the emirate by leading and supporting bids to host a number of key conferences,” Al Shamisi says. “We are targeting conferences, congress and association meetings from sectors identified as pillars of the 2030 Vision; education, healthcare, transport, energy and sustainability. A key objective is bringing Government, public and private sectors together under a ‘one Abu Dhabi’ for bid

developments; also driving development of an ambassador programme and encouraging UAE participation in international associations.” Europe & Middle East Outlook (EME): To this end, how would you say Abu Dhabi has developed in recent years as a business travel hub and what are the key reasons behind its growing appeal? Mubarak Al Shamisi (MAS): While we are continuing to work on long-term bids - up to 2025 - we are getting quite a few short-term leads. We are seeing an increase in regional meetings coming to Abu Dhabi as well. We are also seeing a real interest from International


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Associations looking to expand their activities and membership base in the region. Business Tourism has been identified as a primary segment of a holistic strategy for Abu Dhabi’s tourism sector which could lead to up to four percent GDP contribution by 2021, and MICE growth of seven percent. Abu Dhabi will focus on regional markets and maintain its current share from nearby source markets that are experiencing large growth which could yield 660,000 visitors per year by 2021. EME: In line with this, how have the influence and saturation of business events grown in Abu Dhabi in recent years and what makes the city so appealing to prospective events? MAS: Recent statistics from the International Congress and Convention Association (ICCA) show that the number of association meetings taking place in the emirate has grown steadily from four in 2005 to 35 in 2015, catapulting the UAE capital into 73rd place of the MICE industry’s leading

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industry ranking. The city is becoming more appealing to prospective events as it strives to become a world-class destination, attracting record numbers of guest arrivals. In 2016 Abu Dhabi welcomed 4.4 million hotel guest arrivals - a sixth consecutive record and this year is aiming to attract 4.9 million guest arrivals.

EME: What are the biggest events to have been held in Abu Dhabi in the past, and the main events expected to take place in the city in the future? MAS: Major bids supported and won in 2016 include the hosting of the Special Olympics in 2019, which is expected to attract 10,000 participants, the International Conference in

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Medicine & the Healthcare Professions - Ottawa Conferences in 2018, and the World Obesity Federation - Gulf Regional Conference on Obesity in 2017. Other significant bids won in 2016 related to medicine include the 6th Congress of the World Union of Wound Healing Societies, which will attract an estimated 6,000 professionals to Abu Dhabi in 2020 and the Wonca World Conference 2020, which specialises in family medicine which will also be held in 2020 with around 4,000 delegates. Among the key events earmarked for the emirate this year are World Skills, the world’s largest vocational skills competition, which is set to take place in October in Abu Dhabi with 7,000 young participants anticipated from 76 countries. In December, up to 15,000 members of the global diabetes community will converge in the emirate to take part in the International Diabetes Federation 2017 Congress. 2018 will also be another busy year for the emirate as the Bureau continues its momentum with the hosting of the World Roads Congress and the World Energy Congress.

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Out & About EVENTS SUCH as WordSkills, the World Diabetes Congress, the World Cargo Symposium and the World Energy Congress will inevitably bring large swathes of visitors to the city over the coming years, an

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indictment of the appeal that Abu Dhabi now has within the business fraternity. For each visiting individual however, the city of Abu Dhabi offers a whole lot more than business acumen and vast expo floors. When addressing the ‘vacation’ part of ‘bizcation’, a diverse and multicultural plethora of sights and activities await. As home to a number of cultural institutions, any notion of it being a solely modern city is cast aside, however, it is still fair to say that the overall appeal of Abu Dhabi veers more towards a younger demographic of visitor. Cuisine is geared towards the experimental and the ‘give it a try’ sect

of tourist, with most international options catered for, and while the sale of alcoholic beverages is regulated, it’s probably best to stay sober while experiencing its numerous sport and leisure facilities anyway. The Abu Dhabi International Marine Sports Club, Yas Links Golf Club, Wadi Adventure, and Ferrari World all provide athletic and adrenaline pumping ways to enjoy your time outside of the boardroom or expo centre, while Emirates Tours and Safari LLC, Zaya Nurai Island, and Yas Island all present opportunities to get out into nature. Numerous souks and malls facilitate any visiting shopaholics, and coming back full circle to a more cultural pursuit; the 2017 unveiling of the Louvre Abu Dhabi is set to birth one of the Middle East’s most spectacular museums.


Middle east’s first Middle east’s first

adventure park adventure al ain park al ain

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Outlook recommends “The world’s largest hand-loomed carpet, the fastest roller coaster, the largest cluster of cultural buildings of the 21st century – UAE capital Abu Dhabi isn’t afraid to challenge world records.” - Lonely Planet

SPORT AND LEISURE

Wadi Adventure

“Adventure is all that matters!” is the rallying cry from Wadi Adventure in Al Ain, the Middle East’s first manwhitewater rafting, kayaking Abu Dhabi International made and surfing facility. Perhaps more of a Marine Sports Club tourist destination, it’s certainly not to Abu Dhabi’s marine culture is world say that the adrenaline pumping, staterenowned, and within that domain, the of-the-art park - set upon a stunning Abu Dhabi International Marine Sports backdrop - wouldn’t suit a business trip Club (ADIMSC) is equally revered on or out-of-office thrill as well. an international scale. Operational for 14 years as an organisational base for NATURE a plethora of marine sports events and activities, it has not only become a landmark upon the city’s shoreline, but has become one of the sport’s most significant locations; hosting varios rounds of Powerboat world championships. “The club is one of Emirates Tours and Safari the Middle East’s leading venues for Zaya Nurai Island marine sports events at local, national, regional and international level,” the Company enthuses.

Yas Links Abu Dhabi

For a more purposeful and competitive way to see some of the scenic wonders that Abu Dhabi has to offer, the Yas Links golf club is the perfect combination of sporting prowess and local feel. With some of the key landmarks of the city visible from the different parts of the course, the Club rightfully boasts “a course that will enhance both your game and your senses”.

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RETAIL Masdar City Souk Qaryat Al Beri

MUSEUMS Louvre Abu Dhabi

HOSPITALITY Armed Forces Officers Club & Hotel

Labelled as intriguing and enthralling, it’s fair to say that both buzzwords are more than apt even when walking up to the entrance of Armed Forces Officers Club & Hotel (AFOC&H). Stunning architectural design meets astute luxury and customer service to create one of the premier hotels in the city; offering unmatched “five-star Arabic hospitality”.

Danat Jebel Dhanna Resort Of course, five-star luxury is nothing unique in Abu Dhabi, so the need to differentiate within your final execution and service is of paramount importance; something which Danat Jebel Dhanna Resort achieves spectacularly as a result of scenic beauty, astute business event hosting facilities, fine dining, excellent spa facilities and extra leisure activities to create an award-winning option.

Al Marfa Pearl Hotels Management LLC


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Transport and Hospitality

Public transport links in the city have all been modernised and improved upon

FACILITATING BOTH aforementioned facets of modern day Abu Dhabi life - work and play is an ongoing upgrade of the city’s transport links, especially regarding air and road travel. The visa process has also become more streamlined in recent years to aid efficiencies as demand to enter the city increases. Increases have reached as much as 17 percent in some comparative yearon-year statistics since 2015, and falling into line with these improvements have been general enhancements of the city’s public transport array too. Public busses, taxis, ferries and air links have all been improved upon and modernised, and in all truth, there is no real cut and dry reason to choose one over the other. It largely comes down to personal preference, where you need to be, and how long you have to get there when deciding on the best way to travel around internally.

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From a hospitality perspective, luxury hotels have been cited as a strong factor for the increasing number of global meetings taking place in Abu Dhabi, and growing appeal to the business travel demographic consequently. Locations such as Emirates Palace and Jumeirah at Etihad Towers offer their own exclusive event venues, while leisure facilities such as Ferrari World Abu Dhabi and Yas Waterworld provide engaging alternatives for event planners. Armed Forces Officers Club & Hotel, Danat Jebel Dhanna Resort, and Al Marfa Pearl Hotels Management LLC are further examples of Abu Dhabi’s plentiful hotel assortment. And event organisers and delegates are also subsequently taking advantage of the significant tourism options provided by Abu Dhabi from year-round sunshine to a selection of popular beaches.

Jumeirah at Etihad Towers (and Emirates Palace)


“Yas Links Abu Dhabi. A true course. A real club.” Yas Links Abu Dhabi, Yas Island, PO Box 128008, Abu Dhabi, United Arab Emirates +971 (0) 2810 7710 | Info@yaslinks.com | www.yaslinks.com

Where business meets pleasure…

Yas Links Abu Dhabi is the perfect location to escape and relax, but with a Championship golf course and number of modern and versatile function rooms, it’s also a great place to do business.

The Links course is ranked #1 golf course in the Middle East and #46 in the world (both as voted by Golf Digest).

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Landmark Attractions Abu Dhabi Heritage Village

“Run by the Emirates Heritage Club, this reconstruction of a traditional oasis village provides an interesting glimpse into the emirate’s past. Traditional aspects of the desert way of life, including a campfire with coffee pots, a goats’ hair tent, and a falaj irrigation system, are attractively displayed in the open museum.” - Visit Abu Dhabi

Sheikh Zayed Grand Mosque

“The Sheikh Zayed Grand Mosque Center (SZGMC) was established by decree in 2008. According to the decree, the SZGMC aims to emphasise on the late Sheikh Zayed bin Sultan Al Nahyan’s noble deeds and contributions

Yas Marina / Formula 1 Abu Dhabi

“[Each November], the Yas Marina Circuit hosts F1’s only twilight race. Creating a magical atmosphere as day turns to night under the lights there is no better place to see the stars of F1 shine. This is a comfortable, modern venue, with excellent hospitality, and an abundance of off-track attractions from the thrill of Ferrari World to the concerts in Yas Arena. Very much looked-forward to, the Formula 1 Abu Dhabi, its glamour and amazing circuit as well as its topclass entertainment constitute the perfect ending for yet another brilliant Formula 1 season.” - Formula 1 Abu Dhabi Grand Prix

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to humanity, in a way that commemorates his legacy and memory,” explains the Center. It also cooperates with research centres, academic institutions and religious entities, to primarily enhance its appeal as a cultural tourism destination.


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Ferrari World

“Ferrari World Abu Dhabi is designed for those with an appetite for G-force and velocity. Home to the world’s fastest rollercoaster, this is the only place on the planet where you can be blasted to 240km/h in 4.9 seconds, just for fun! Take a look at just a few of our favourite things to do at this one of a kind theme park.” - YasIsland.ae

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Hotline (24/7)

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CHRISTOPHE CHRISTOPHE KEREBEL KEREBEL

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is a leading business-to-business publication promoting and showcasing the leading companies across an array of sectors in the EME region. Appearing in both digital and print, the publication is aimed at boardroom members and hands-on decision makers, reaching a combined audience of more than 380,000 business executives. Every other month we feature leading companies and business executives by profiling their operations and success stories. Covering areas of best practice, capital investments, the supply chain, innovation and continuous improvement, we aim to promote all that is good about the industry and the region, with your company taking centre stage throughout it all. Producing business profiles across the full range of sectors and every corner of the continent, Europe & Middle East Outlook is the platform to promote your business success.

Read on for this month’s profiles. Phoebe Calver, Deputy Editor phoebe.calver@outlookpublishing.com


If you want to enjoy the exposure and coverage we can offer, please feel free to contact us to discuss the opportunity further. Tell us your story and we’ll tell the world. Matthew Staff, Editorial Director Tel: +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com


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HOYER Group is one of the world’s leading transport and logistics specialists, and is living up to this billing via an unwavering commitment to sector and client facilitation and a dedication to innovate the downstream market Writer: Matthew Staff | Project Manager: Josh Hyland

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everaging the global evolution of a HOYER brand which has become one of the logistics mainstays across numerous sectors and geographies, HOYER Petrolog UK is living up to its national-leading reputation to introduce new services, attain new business, and unveil new innovations. With the German-originated HOYER Group now in its second and third generation of family ownership, the organisation’s international growth is unparalleled across the scheduling and distribution of liquids to worldrenowned clients, and across each strand, the Company continues to reinvent and align itself with the future needs of its clients in mind. “HOYER is now a €1.2 billion business operating in more than 100 countries; carrying just about anything that’s liquid - from the most dangerous chemical acid, to a gas at -200 degrees centigrade, to chocolate or beer that you could drink directly from the tank it’s carried in,” introduces HOYER Petrolog’s Managing Director, Mark Binns. “Chemicals across Europe and overseas remain the biggest part of the business. Then you have fuels, lubricants, aviation fuels and bitumen etc as part of the Petrolog business, and then you have air gasses and food stuffs such as wine, beer, fruit juices and liquid chocolates comprising the rest of the portfolio. Across each division, and especially prevalent within the Petrolog business unit which began in the 1970s and took off more concertedly in the 2000s, the aim remains to innovate and to provide a forward-thinking, value for money proposition to the cream of the sector crop. “We’ve never been the cheapest and we don’t try to be,” Binns affirms. “Our business success is built on professionalism, high quality, a very strong health & safety ethos, good customer service, and overall good value for money.”

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WIRRAL TACHOGRAPH LTD

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irral Tachograph Ltd was established in 1988 to provide the transport industry with quality tachograph analysis. We offer a bespoke service to every customer, and our experience, expertise and efficient approach have ensured that we have become a trusted name throughout the UK and Europe with a reputation for a quality and professional service. The Company understands that customer satisfaction is the key to the success of any business, working hard to ensure that our customers receive a quality service that continues to enhance and build upon our reputation. The Company offers a cost effective business solution in terms of time and money, bringing an understanding of drivers hours and helping our customers to comply with the latest legislation to protect their operators licence.

Professionals in ‘getting things done’, properly and efficiently

Main strengths

As such, HOYER Petrolog UK currently boasts a footprint of 11 European countries whereby it operates in the fuel distribution market, transporting retail fuels to service stations as well as catering for aircraft refuelling. As market leader in three of these jurisdictions - Germany, UK and Sweden - the Company’s success is epitomised by the cachet of the partners it works alongside. “We work for a number of the big oil companies like Shell and BP in multiple countries and this network is one of our main strengths,” Binns says. “For these oil majors, we provide a consistent offering and a mutual recognition of the best way of working together. “Occasionally, they will ask us to go into unusual situations or carry out challenging projects, but this is why they choose us: we’re good at getting

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• A cost effective business solution in terms of time and moneyring an understanding of Drivers Hours to your business • In-house software allows companies to stay compliant by enabling them to monitor: • Drivers Hours Compliance and Working Time Directive legislation • Driver Licence checks using the DVLA, automatically checking the validity of a drivers licence Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx

• Daily walkaround checks by drivers and simple DVSA daily vehicle safety checks using an app on IOS or Android phones The Company also offers any immediate response to any infringement or fault enquiries and in the case of an Road Traffic Accident (RTA), we can produce a speed trace data report and offer help to customers to identify problem areas. T 0151 3430909 E info@wirral-tachograph.co.uk Mark Binns, CEO

www.digitaltachograph.co.uk

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Wirral Tachograph Miles Ahead

If your Company requires digital tachograph accessories and analysis, analogue tachograph analysis, tachograph charts and tachograph sundries anywhere in the UK or Europe then contact Wirral Tachograph, the digital tachograph specialists.

THE CHALLENGE We recognise that tachograph analysis is a time consuming business but a crucial part of the transport industry. Drivers Hours Law and Working Time Directive can be challenging no matter what size your fleet of vehicles. The penalties for non-compliance are tough and rigorously enforced.

THE SOLUTION At Wirral Tachograph we can tailor a web based system to meet you companies requirements. We can give different users different access rights from Depot Manager, to National Transport Director or International Transport Director level. Our friendly and knowledgable staff are here to guide you away from any pitfalls you may encounter.

We can help Let us take the headache out of your tachograph analysis.

Call +44(0)151 343 0909 Wirral Tachograph Ltd. Unit 7, Claremont Buildings Old Clatterbridge Road Spital, Wirral, CH63 4JB


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stablished in 1991 Kiowa provides high quality hose assemblies and fluid power products from its six branches to customers throughout the UK and Europe. Kiowa and Hoyer Petrolog UK Ltd’s strategic partnership goes back over 10 years, working together to reduce costs using their hose management programme across all locations and fleets, as well as offering training in correct hose handling and storage. Kiowa has been developing an online hose management website called Lonan, allowing Hoyer Petrolog UK Ltd immediate access to both current and historical hose data throughout the life cycle of the hose.

www.kiowa.co.uk

A consistent offering within oil majors’ supply chains

things done, sorting things out, and doing so properly and professionally.” In turn, such quality has been repaid with loyalty and trust; the likes of BP and Shell not only look to HOYER to carry out their distribution needs, but to take more of a controlling role in the scheduling, planning and management of its supply chain. Binns explains: “If you go back into the history, a lot of these oil companies issued resource contracts where they would manage the logistics and look to us to provide the physical execution. These days though, responsibility for stock management, order taking and vehicle planning is largely in our hands and left to us to decide when and where deliveries are needed. “We often answer the telephone and take the orders in the name of the client as if we were the client. We handle all the stocks in the ground with telemetry systems which tell us

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CROSSLAND TANKERS

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rossland Tankers are one of the leading UK manufacturers for tankers in the bitumen, heavy oil and chemical markets.

We work for a number of the big oil companies like Shell and BP in multiple countries and this network is one of our main strengths

The Company manufactures 33,000L Hot Product Tankers, constructed for gross vehicle weights up to 46 tonnes with full ground level operation. The vessels are rated to a temperature of 250°C, fully clad in stainless steel or aluminium and insulated to give proven market leading heat retention capabilities. Optional electrical trace heating systems for long-term temperature maintenance are available. All our tankers are supplied with full ADR, IMDG and European Whole Vehicle Type approvals. T +28 794 01555 E info@crosslandtankers.com

www.crosslandtankers.com


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FOR THE BITUMEN, HEAVY OIL, CHEMICAL, FOOD, MILK, WASTE, POTABLE WATER& EMERGENCY SERVICES SECTORS

t: 028 794 01555

e: info@crosslandtankers.com

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what the daily sales are, and what the volumes are in the ground; and from that we work out when the next delivery is needed and what the makeup of the delivery needs to be. And from there, we make our own vehicle schedules and plans before enacting the physical execution.” Completing the seamless technological process, all of this is then fed back into its clients’ ERP systems. And the final result represents a mutual reliance between both parties, emphasising the role that HOYER now plays in the international market, and the sophisticated innovations the Company has at its disposal to be entrusted with such undertakings.

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Value for money

It’s all about meeting the needs of our clients; not just for the present day, but with the future in mind as well

The flexibility of HOYER Petrolog UK has also shown its worth in light of new industry challenges and changes, most recently expressed as a consequence of the growing retail influence within the sector. In a supermarket or wholesaler respect, fuels are now viewed in the same way as shelved products inside a store, with customer satisfaction and demand intrinsically aligned to availability and instantaneousness. And as oil companies try to adjust to this retail-minded philosophy, it has turned to HOYER to help them make the transition. “It’s all about meeting the needs


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of our clients; not just for the present day, but with the future in mind as well,” Binns says. “For our part, this means making sure that we have very good services that are all doing what they’re supposed to do and that are all very efficient. This, in turn, ensures value for the service we provide” With more than 500 trucks at HOYER Petrolog UK’ disposal, this doesn’t mean increasing the fleet to expand its reach, but by streamlining the schedules and making the fleet more efficient. This includes responding to seasonal and even daily trends, and most importantly, the flexibility to amend the schedule at a moment’s notice so as to make sure that no time,

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money or resources are wasted. In the UK, such necessities are managed by HOYER’s national control centre in Huddersfield. “This is where all the interactions with clients and their receivers take place, it’s where all the stock monitoring and controlling takes place, it is where all the planning and logistics work is built up, and it’s where all of our drivers call into, to receive instructions and to give feedback about what they’re up to, and any problems they’ve encountered,” Binns details. As ever, where there is consistent quality, innovation isn’t far behind, and in this case, HOYER has introduced a new delivery paperwork printing system

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RTL Driving telematics excellence RTL is proud to work in partnership with Hoyer Petrolog, developing industry-leading telematics capabilities for the petroleum marketplace. The Company is a custom telematics specialist for the commercial vehicle marketplace providing sophisticated management tools that capture and analyse vehicle and driver data to optimise fleet safety and efficiency. With 25 years’ experience in vehicle telemetry as well as working with many of the leading engine and truck manufacturers, RTL is best-placed to deliver advanced tracking, monitoring and reporting systems that overcome specific operational challenges and enhance business performance. T +44 (0) 1457 767 309 E info@rtlsystems.co.uk

www.rtlsystems.co.uk Health & safety is of paramount importance

in the cab of each vehicle to enable instantaneous interaction between control centre and driver, while also reducing any wasted time caused by the driver having to leave the vehicle to print changed delivery information.

Health and safety, differentiators

The primary beneficiaries - and not coincidentally the target of the Company’s innovations - remain the oil companies and in the same way that HOYER continuously updates its processes to meet their needs, it also ensures it stays abreast of all major industry trends and market expectations. Chief among these are levels of health & safety, driven by a workforce that never wavers from the professionalism and standards expected of them at a business like HOYER. “Using health & safety as a prime example, this is very much about

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PETROCHEMICAL SUPPORT SERVICES LTD

We’ve got drivers who’ve been here for 25 years, do 60,000 miles a year, who have never had an accident. They can put their 60 foot lorry where we couldn’t put our cars

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etrochemical Support Services Ltd was founded to supply the petrochemical industry with appropriately trained and experienced drivers. The Company’s exceptional success is based on supporting the foremost UK transporters of petroleum products, gas, chemicals and bitumen all Aviation fuels. With a team of professional, dedicated and highly experienced people with a wealth of knowledge and expertise within the petrochemical and driver recruitment industry, and as the backbone of our operation, we are proud of what makes our drivers the best in the industry. T 01249 721287 E petrochemical@btconnect.com


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Reduce Costs, Improve Road Safety and Achieve Legislative Compliance using Superior Fleet Technology

+44(0) 1457 767 309 | info@rtlsystems.co.uk | www.rtlsystems.co.uk

Providing qualified, professional & flexible drivers to the Petrochemical industry throughout the UK

Tel: 01249 721287, 01249 721629 01249 720167, 01249 720718 01249 721457 Fax: 01249 721489 www.petrochemicalsupportservices.co.uk

Continuous improvement to deliver operational excellence partner to our valued client: Hoyer Petrolog Ltd

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HOYER’s tankers are operated by experienced drivers who are extremely good at what they do

getting the right people in, making sure they have solid training, and then carrying out ongoing assessments of their performance,” Binns emphasises. “We know that our experienced drivers are extremely good at what they do. We’ve got drivers who’ve been here for 25 years, do 60,000 miles a year, who have never had an accident. They can put their 60 foot lorry where we couldn’t put our cars. “The emphasis then is on consistency and making sure the same performance is there on a cold February morning at 5am in the rain, and that’s where we tap into their motivation and professionalism; understanding that we want to keep them at HOYER, and to keep them happy, but to also make sure they don’t become complacent in any way either.” Quality, consistency, professionalism, health & safety,

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We’re a large entity and part of an even larger Group but we remain privately owned, and retain the flexible agility and delegated authority of a smaller organisation

a commitment to people, logistics acumen, and critical mass flexibility are all listed by Binns when asked about HOYER’s standout differentiator; the MD emphasising that it is an amalgamation of all of these facets which defines and explains HOYER’s success, rather than one standout feature. “When you bring all of them together, you end up with a very solid and attractive value for money proposition,” he concludes. “We’ve got a nice balance too. We’re a large entity and part of an even larger Group but we remain privately owned, and retain the flexible agility and delegated authority of a smaller organisation. “Our ability to make important decisions quickly makes us very agile and that is very important when combined with the market-leading client portfolio, services and footprint that we already enjoy.”


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Safety Workwear & PPE, Proven to Protect. Keeping your staff safe against hazards in the workplace. International Enquiries +44 (0)1280 841 400

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It saves money too! 0Zone is Interactive Fleet Management’s service to help fleets reduce costs by reducing emissions. Low emission, ultra low emission and electric vehicle choice lists Support in moving towards a greener fleet Budgeting advice, forecasts and help with the financial implications of choosing Electric Vehicles (EV) and Ultra Low Emission Vehicles (ULEV)

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01536 536 590

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Marine Package THE FULL

Northern Marine Group has leveraged the might of the Stena Group to reach market-leading status, but refuses to stop there as it looks to new geographies and innovations in the ship management domain Writer: Matthew Staff • Project Manager: Josh Hyland rom humble beginnings to globally-significant international operator, Northern Marine Group’s 30-year evolution has culminated at the very top of its profession. But the journey is far from over, as the business continues to look to new geographies and improved services in the future. Formed in 1983 in Glasgow, Scotland, the ship management specialist initiated with just a handful of vessels in its armoury, but has expanded in the intervening years to now boast more than 150 oil tankers, gas carriers, passenger ferries, Ro-Ro vessels, luxury cruise vessels, and offshore semi-submersibles; offering technical and crewing services across the entire assortment.

And through this ever-increasing portfolio, Northern Marine has reached some of the biggest ship owners and oil majors in the global market. “Expanding beyond our core business of technical ship management, The Northern Marine Group of Companies today offers a fully-integrated marine services package including crewing and manpower services, technical engineering and new build project management, as well as marine and offshore supply chain management,” further explains the Company’s Managing Director, Hugh Ferguson. “With an 8,000-strong pool of marine and offshore personnel, we have extensive experience of managing a multinational workforce. “Our shore-based workforce of 750 is strategically located in our offices in the UK, Sweden, USA, India, Russia, Singapore, China and Australia. “It would be fair to say Northern Marine is regarded in the industry as synonymous with quality ship management.”

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CHEVRON MARINE

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t Chevron Marine Lubricants we recognise the value of strong partnerships and are proud to have supplied Northern Marine Management for over a decade with high performance lubricants. We are committed to providing innovative solutions for our customers by anticipating changes in regulation and technology. Our extensive range of lubricants, greases and coolants, including the Taro® cylinder lubricants range designed for today’s 2-stroke engines, are supported by market leading onboard cylinder drip oil analyser DOT. FAST® and FAST global onshore testing facilities. Like our customers, we are dedicated to providing reliable products and services for today, and tomorrow.

www.chevronmarineproducts.com Synonymous with quality ship management

“Northern Marine Manning Services provides crewing, personnel and training services to not only our Reliable and efficient management As a wholly-privately owned subsidiary technically managed fleet, but also of Stena AB, Northern Marine Group additional clients, including oil majors.” is the parent of a family of companies Tritec Marine adds an engineering operating in the marine service domain, and project consultancy string to the subsequently integrating the subsidiaries Northern Marine bow, with naval in order to provide a full suite of services; architects and engineers using cutting offering owners consistency, quality, edge industry technologies across the operational safety, and cost efficiency. division. Meanwhile, Stena Marine Far “The substantial fleet of technicallyEast serves as the holding Company for managed vessels are today the its entities stationed in Asia. responsibility of subsidiaries, Northern “The core services of these Marine Management (NMM) and companies are ship agency, marine Northern Marine Ferries (NMF),” and offshore supplies, offshore Ferguson explains. “Each business catering management and supply specialises in its own respective vessel chain management,” Ferguson types with NMM managing oil/chemical/ continues. “We have operations product tankers and LNG/LPG carriers and headquarters in Shanghai and managing Ro-Ro, passenger ferries and Singapore, pivotal locations in the small luxury cruise vessels. shipping industry. “Northern Marine Offshore, also “Overall, our mission has always a subsidiary of Northern Marine Ltd, been to provide reliable and efficient provides services to the offshore management, combined with market. operational safety. The safety of our

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...our mission has always been to provide reliable and efficient management, combined with operational safety. The safety of our seafarers is, in fact, the backbone of all our operations and is never compromised


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team@idudesign.com    www.idudesign.com

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reliability delivered globally Chevron’s high performance products, user friendly services and global supply network help you meet the operational challenges of today’s marine environment. • Taro® Special HT cylinder oil solutions for all environments • FAST™ lubricants analysis at our advanced global laboratories • On-board drip oil analysis made easy with DOT.FAST® • Quality delivered at over 700 worldwide ports © 2017 Chevron U.S.A. Inc. All rights reserved. All trademarks are the property of Chevron Intellectual Property LLC.

Visit ChevronMarineProducts.com

Chevron Global Lubricants 179819->Outlook Publishing Reliability Half-page 160x96 Ad.1.indd 1

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Hugh Ferguson Northern Marine Group, Managing Director seafarers is, in fact, the backbone of all our operations and is never compromised.”

Continuous measured global growth

Northern Marine Group’s strong position in the field of ship management is based on the trust placed in the business by its clients. Over the three decades, the Company’s abilities and reliability have manifested partner loyalty, and the Group can now look to

leverage these existing relationships to achieve even more concerted growth, on a broader scale, in the future. “Northern Marine is already a global operator with operations and offices in strategic locations across Europe, Northern America and Asia,” Ferguson says. “We invest resources in exploring new opportunities, both within our traditional sectors and exciting new markets. “[Looking forward] we expect continuous measured global growth

Skilled individuals are pivotal to the Company’s success

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within our strategically selected sectors, within the marine services industry. Providing a business opportunity is consistent with our values and the values of our parent Company, Stena AB we have the capability and capacity to take a calculated risk on a new sector or market, should we wish.” Naturally, such an opportunity will only be capitalised upon should it not compromise existing operations. Operations which, by and large, have been developed, honed and instilled

Marine and offshore supplies are provided by Northern Marine Far East subsidiaries

professionally via the Company’s talented workforce. “Our tailored recruitment services at Northern Marine Manning Services ensure we find the best talent within the marine and oil & gas sectors,” Ferguson emphasises. “We cope very well with the rigorous task of sourcing experienced and competent seafarers at sometimes very short notice. “Our seafarer retention rate of 96 percent demonstrates the care and consideration we take in ensuring our seafarers are satisfied and motivated in their roles.” These skilled individuals are pivotal to the success of the Company, whereby customer satisfaction and positive face-to-face impressions are paramount. To offset this risk, the business is the largest maritime training provider in the UK, and its ‘grow our own’ philosophy continues to aid not only the Group, but each individual’s personal development also.

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Riding a wave of momentum thanks to a platform of safety, reliability and efficiency

Having operated successfully in the sector for more than three decades, our range of integrated marine services cover the full lifecycle of a vessel, offering our clients all the skills, expertise and equipment they require to protect the value and maximise the efficiency of their assets

Going beyond what is required

Compounding Northern Marine’s dedication to employee enrichment even further is the Company’s local ethos; ensuring a sustainable talent pool long into the future while also utilising each employee’s intrinsic understanding of their own region’s respective cultures and traditions. “We have deep and longstanding relationships with trade associations in countries which have a significant shipping presence and we are

committed to supporting their objective of training and employing their respective nations’ seafaring workforce,” Ferguson affirms. On a more corporate level, the same adherence to internal progression takes a more technological mould, with digitalisation in particular becoming a key method of evolution for Northern Marine. The Company’s vessels are consequently benefiting from new electronic safety management systems, while the Group’s maintenance


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management process has also been revolutionised virtue of an internallybuilt software system. On the personnel side once again, cloud-based training management has been introduced to allow for heightened levels of automation; resultantly enhancing efficiencies in the process, as well as cutting down on the business’s carbon footprint. “At Northern Marine we are committed to a policy of conserving the environment, adopting the latest environmental standards and going beyond what is required by regulations and legislation,” Ferguson adds regarding the latter benefit. “Our energy management initiatives, including modifications to our vessels,

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have reduced fuel consumption and created additional efficiencies.” With a solid platform of safety, reliability and cost efficiency, the Company can now focus on honing its provision even further in the years to come. Ferguson concludes: “Having operated successfully in the sector for more than three decades, our range of integrated marine services cover the full lifecycle of a vessel, offering our clients

all the skills, expertise and equipment they require to protect the value and maximise the efficiency of their assets. “With the bulk purchasing power of the Stena Sphere behind us we are also in a position to obtain substantial discounts for our clients which sets us apart from other operators in our field.”

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With more than 30 years of experience in the North Sea and a growing catalogue of success in Norway, Holland and the Middle East, Claxton has a proven ability in providing engineering services that both match and exceed much larger competitors Writer: Phoebe Calver | Production Manager: Josh Hyland

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laxton has experienced extensive growth over the years in response to its clients’ needs, consistently striving to be better and to ‘make it happen’ across all aspects of its everdiversifying service offering. Its client-centred approach has bestowed Claxton with an enviable reputation in the industry for providing a robust suite of products and services including risers and tension systems, well decommissioning, and structures. Drawing upon the innovative team’s passionate approach to solving operational challenges, it is perfectly placed to deliver bespoke engineering problem solving solutions. Andy Norman, Head of Brand and Marketing at Claxton explains: “The combination of our experience, coupled with in-house tailored engineering capabilities, not to mention our longstanding proven record of managing successful projects - has made Claxton the confident choice for companies. “Our growing success stories in the sector are enabling us to provide solutions that often exceed those of much larger competitors.” As part of the Acteon Global Group of companies, all of which work together across the ‘life of field’ around the world, Claxton offers a broad range of highly integrated services to meet the needs of global customers. One of these services pertaining to Claxton’s reputation is the supply of subsea and surface riser systems of which they have been delivering for three decades, obtaining experience to set it apart in the industry. “Our riser adaptor inventory extends to more than 1,000 metres of riser, 4,000 ancillary tooling items and a variety of different connection types,” Norman describes. “This includes full-bore API/ NACE compliant subsea systems of up to 12,000 psi swp, which no other company in the market can offer.”

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ounded in 1996, Brimmond Group is a leading engineering specialist covering the manufacture, supply, rental, test and refurbishment of a wide range of equipment and services including; Hydraulic systems including in-house design, HPU’s, umbilical reelers and spooling winches, marine cranes, pump packages, filtration & flushing packages and various testing capabilities. The Company has worked on various projects from standard build and rental equipment to fully bespoke and project specific. Flexibility and the ability to adapt and make timely decisions are a major strength. In recent years the Company has diversified into various compatible markets utilising its oil and gas experience including the decommissioning, renewable, marine, subsea and defence markets.

Claxton strives to create exciting and innovative products

Its flexibility in the equipment available enables Claxton to consistently supply the most effective systems for any project. “Some clients prefer holding their own equipment, therefore we offer a full integration strategy to provide design, manufacture, supplementary rental and project management services,” adds Norman. “This incorporates riser analysis and certification to the required specification, as well as a full aftermarket service to ensure the necessary maintenance.” Claxton’s growing catalogue of success across the ‘life of field’, including being involved in many of the original drilling projects in the North Sea has also influenced its decommissioning arm of the portfolio. Operators are now under increasing pressure to reduce costs and the focus on well and platform decommissioning is that much greater. However, the scale of cost reduction required means

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- Lar ge extensive r ental fleet - In-house design, manufactur e and r epair facilities

        - Diesel and electric hydr aulic power units          - Contr ol systems & panels          - Umbilical r eeler s and spooling winches          - Marine cr ane packa ges          - Casing r ecover y systems          - Pump, flushing and filtr ation equipment          - ROV & umbilical ser vices          - Test and spooling facilities for cr anes, LARS & winches

in fo @b rim m o n d -g r o u p.c o m | w w w.b rim m o n d -g r o u p.c o m Tel +44 (0)1467 633 805 | Fax +44 (0)1467 633 693

To f t hi l l s Ave n u e | M idmill Business Par k | Kintor e | A b e r d e e n s h i r e | S c o t l a n d | U K | A B 5 1 0 Q P

Leaders in Quality Structural Steel Fabrication • Bespoke structural steel fabrication • Precision & general machining • Repairs & refurbishments • NDE, load testing • Offshore paint systems, metal spraying & galvanising • Pre contract tender evaluations & collaboration

At Diesel Power (EA) Ltd, we specialised in emergency & duty diesel driven power systems for on/off shore applications. Design • Manufacture • Existing equipment overhauls We offer full support of our products & service plans/contracts. • Generator hire • Generator overhauls • Fuel recovery systems • Sub-sea R.O.V panels • Hydraulic power units • New supply of overhaul of existing units • Engines / A.C alternators • Service kits • Hydraulic hose assemblies / fluid control equipment

• Procurement & project management

www.bfs-fabs.com T: (01502) 716383 / 716308 | E: enquiries@bfs-fabs.com BFS Colonial House, Beccles Business Park, Suffolk NR34 7TL

T: 01493 658 561 • E: sales@dieselpowersolutions.co.uk

www.dieselpowersolutions.co.uk

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A Claxton cellar deck centraliser

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looking beyond immediate shortIn September 2016 Claxton term efficiencies and thinking more successfully introduced the latest strategically of ways to reduce costs in version of its SABRE™ abrasive cutting the long term. system, increasing both efficiency and Norman explains: “Decommissioning flexibility in decommissioning and has become an integral part of the late life projects; offering an example offshore industry over the past few of the Company’s insistence to keep years as operators seek to reduce innovating and to keep expanding its their asset stock and remain profitable offering across this portfolio. at the same time. Our turnkey “We first developed SABRE™ in decommissioning offering has helped 1999, and it quickly proved to be support operators and projects an invaluable industry tool that has around the world achieve their desired gone on to be used in some of the outcomes.” world’s most significant abandonment Claxton’s decommissioning campaigns,” continues Norman. “With strategy means it can offer comprehensive decommissioning packages to their clients for Platform Wells (Rigless, Rig-based or combined ‘SIMOPS’), Subsea Wells, and Casing Recovery (Drilling Support Operations). The third area of specialism for Claxton is structural asset life extension. The move towards life extension of an asset can help contribute to an increased oil and gas output and prosperity in a region. Claxton’s experience with The launch of WellRaizerTM is very exciting for the industry structures means it can ‘take the pain away’ when it comes its abrasive jet that exits the tool at to structural and well conductor life transonic speeds, light work is made extension issues. Whether it includes of even composite materials such adding - or recovering - platform slots, as cemented casings. The ability to replacing aged centralisers, or adding perform this type of abrasive work a complete retrofit conductor guide from a jack-up boat removes the need to significantly extend the life of your to mobilise a rig and use mechanical platform, Claxton will make it happen. cutting techniques - subsequently this also reduces costs for the client.” Invaluable industry tool The 2016 version is fully NORSOK Claxton’s enviable portfolio has been Z-015 compliant, with a smaller system built up through work in 35 different footprint and modular design - making countries across six continents, it more adaptable to a wider range working from its offices in Great of applications - minimising the Yarmouth, Aberdeen, Norway and complexity. Dubai with a continually innovative In other recent developments for drive for success. the Company and its system offerings,

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the launch of Claxton’s WellRaizerTM - designed to recover oil & gas conductors and casings from offshore installations without the use of a jackup rig - is very exciting for the industry. “The Norwegian Continental Shelf saw the maiden voyage of WellRaizerTM, as part of Claxton’s designed, engineered and developed innovative 300Te recovery system,” elaborates Norman. “The system provides lifting capacity that is provided by hydraulic cylinders with a dedicated hydraulic power unit. The unit also comprises both a static and travelling elevator, which grip the tubular sections via two powered slip packages.” WellRaizerTM perfectly demonstrates Claxton’s drive to produce exciting and innovative products which will enhance not just the Company, but its environment impact and indeed the wider industry as a whole.

Attention to detail

The people behind the Company are what make it so unique in its service offering, a prime example being Laura Claxton the Managing Director of Claxton, who was shortlisted for the prestigious Woman of the Year Award in 2015. Her drive to see the industry thrive and develop through the people working at Claxton makes for a very promising future for the Company and its people. At the forefront of business improvement, Claxton are committed to safety excellence. Supported by the Company’s overall integrated management system (IMS) this has enabled them to achieve four years without a single lost-time incident (LTI). “Within our Management system and in all aspects of our business, we are dedicated to protecting the

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environment from avoidable harm,” Norman clarifies. “Our current business activities and the status of our business development also constitute a limited environmental impact, which is yet another target that we are incredibly proud to have reached.” A perfect example of this commitment is Claxton’s aforementioned pioneering decommissioning tool, SABRETM. The tool uses an environmentally sound mixture of air, water and naturally occurring mineral cutting mediums which can cut the conductors abrasively and replace the environmentally damaging explosive severance methods with a clean and safe alternative. Norman adds: “Ultimately producing consistently good quality revolves around providing attention to detail and good communication, two aspects in which our clients regularly tell us we excel at.”

Responsive service and proven capability

Claxton’s overriding philosophy relates to the responsive and practical service it has become so well known for within the industry, two facets of the business that will always be at the heart of its approach to achieving quality management.

Claxton’s turnkey decommissioning offering has helped with projects around the world

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It is clear to see the success of this in the form of both fast response and clear communication of client’s objectives and requirements, complemented by products of equally appropriate high quality, reliability, safety and cost effectiveness. “Continuing attempts to understand our industry’s changing landscape, while also interpreting our clients’ needs in order to expand our technology, products and service offering is an incredibly difficult task, particularly over the widespread footprint that Claxton services,”

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explains Norman. “It comes down to the underlying ‘core’ of our brand and business, instilling total confidence in our customers.” This is of course a major driving force in the Company and the basis behind everything that it both says and does to support the core values. In turn, its staff are incredibly responsive in instilling this trust. Norman continues: “We are incredibly committed to affirming the message that Claxton cares as much about your project as you do, through our responsive service, applied

innovation and proven capability.” Moving forward the Company will continue to work with a willingness and ability to be nimble and mobilise its workforce quickly, maintaining the feel of a family business that it has worked hard to maintain. Of course, understanding the challenges faced by customers is a perfected additional skill that Claxton will always strive to achieve through its flexible approach, its desire to find the solution for its client’s challenges and commitment to never compromise on quality. “Ultimately it boils down to the fact that we are a service Company, and our main goal is to continue to increase the recognition of our brand, instilling in our clients that they know what they will get every time; a responsive, technically superior and quality service, always,” concludes Norman. “We also want to target international growth as we continue to grow, firmly establishing ourselves as a respected Company in the oil & gas industry, that people want to be a part of.”

http://claxtonengineering.com/ Claxton delivers responsive, technically superior and quality service always

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Industry We Drive

TMEIC drives the global industry with a committed approach to collaborative solutions, perfectly positioned to develop innovative technologies Writer: Phoebe Calver | Project Manager: Arron Rampling

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on cutting-edge power electronics for industrial applications, matched with a proven track record of delivering the highest quality standards facilitating the delivery of reliable electrical systems to all markets served. In the years since it was established, TMEIC has become the leading application expert for high performance drives, alongside photovoltaic systems and services thus combining strong global capabilities, with a flexible clientcentric business approach to its work. “We tend to focus on industrial markets, as an industrial systems

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integrator that will bring innovation to the industry, taking positive and constructive approaches which enable us to evolve continuously with customers,” explains Mark Newman, Business Development Manager of TMEIC. “We’ve built the Company upon the combined proud history of Toshiba and Mitsubishi Electric, continuing to provide high performance, high horsepower rotating machinery, variable speed drives and advanced automation systems for customers around the world.”

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Mitsubishi Electric launches Medium Voltage Switchgear Energy generating installations – such as power plants, wind farms or flood water pumping stations – are continually looking for reliability, long life and easy changeability when taking investment decisions about operating medium voltage switchgear. MS-EBG MV switchgear, powered by Mitsubishi Electric components, more than meets all of these requirements. The principle purpose of switchgear is to control power but it is also used on critically important secondary functions such as protecting against voltage surges, short circuits, earth leakage, motor overloads as well as other faults like locked rotors and phase imbalance. Furthermore, switchgear has to be as compatible as possible with other electrical equipment in both its installation and also its interchangeablity, so that holding spares can be optimised and swapouts can be completed quickly and efficiently. To this end, MS-EBG MV switchgear is ideal for installation across many industries, from refineries, chemical

plants, mines, pulp and paper mills, automotive plants, water and wastewater plants, to distribution substations and conventional and renewable power generating plants. It is available with a 3.3kV to 24kV operating range, 630A to 4000A busbar ratings, short-circuit ratings of 25kA to 50kA, IP 4x and optional IP54 ingress protection, with AFLR internal arc classification and arc fault currents of up to 50kA. This makes it one of the safest and most robust switchgear types of its kind. This MV switchgear design, based on Mitsubishi Electric’s many decades of medium voltage switchgear manufacturing and operating experience, is also type

tested and complies with IEC62271200 as certified by independent testing bodies. Moreover, to ensure safety during installation and servicing, the enclosures include all the prescribed interlocks, partitions and automatic shutters to protect personnel from live parts as well as provide arc flash containment and suppression within live parts such as contactors and circuit breakers. Mitsubishi Electric MV switchgear includes enclosures, cabinets and busbars to ensure a long, trouble-free and safe working life.

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“We have seen huge enhancements in our quality processes and “We have seencontrol huge enhancements assembly speeds.” in our quality control processes and Audrey Audrey Smith Smith assembly speeds.” Production Production Section Section Manager, Manager, Mitsubishi Mitsubishi Electric Electric Air Air Conditioning Conditioning

Audrey Audrey Smith Smith

Production Production Section Section Manager, Manager, Mitsubishi Mitsubishi Electric Electric Air Air Conditioning Conditioning

Rely Rely on on automation automation solutions solutions from from Mitsubishi Mitsubishi Electric Electric When Mitsubishi Electric Air Conditioning When Mitsubishi Electric Air Conditioning wanted wanted to to enhance enhance its its quality quality control control processes processes and and reduce the opportunity for picking errors, they looked to the latest Guided Operator reduce the opportunity for picking errors, they looked to the latest Guided Operator Solutions Solutions from sister company Electric, Factory Rely automation solutions from Electric from on sister company Mitsubishi Mitsubishi Factory Automation. Automation. Rely on automation solutions Electric, from Mitsubishi Mitsubishi Electric When Mitsubishi Electric Air Conditioning wanted to control processes and When Mitsubishi Electric Air Conditioning wanted to enhance enhance its its quality quality control bins, processes and The solution involved a pick-to-light system with visual on the combined The solution involved afor pick-to-light system with visualtoindicators indicators on the parts parts bins, Solutions combined reduce the opportunity picking errors, they looked the latest Guided Operator reduce the opportunity for picking errors, they looked to the latest Guided Operator Solutions with light light curtains curtains and and touch touch switches switches for for pick pick confirmation. confirmation. Mechanised Mechanised doors doors that that opened opened in in with from sister Mitsubishi Electric, Factory Automation. from sister company company Mitsubishi Electric, Factorybarrier Automation. sequence were also used to create a physical to prevent wrong parts being selected. sequence were also used to create a physical barrier to prevent wrong parts being selected. The solution involved a system visual indicators on parts bins, The solution involved a pick-to-light pick-to-light system with with visual indicators on the the partsquality bins, combined combined The success of the project has been dramatic, with huge enhancements in their control The success of the project has been dramatic, with huge enhancements in their quality control in with light curtains and touch switches for pick confirmation. Mechanised doors that with light curtains and touch and switches for pick confirmation. Mechanised doors that opened opened in processes, picking accuracy assembly speeds. processes, picking accuracy and assembly speeds. sequence sequence were were also also used used to to create create a a physical physical barrier barrier to to prevent prevent wrong wrong parts parts being being selected. selected. The success of has dramatic, enhancements The success of the the project project has been been dramatic, with with huge huge enhancements in in their their quality quality control control For facts our of Guided Solutions For the the full full picking facts on onaccuracy our range range ofassembly Guided Operator Operator Solutions processes, and speeds. processes, picking accuracy and assembly speeds. visit eu3a.mitsubishielectric.com/fa/en/solutions visit eu3a.mitsubishielectric.com/fa/en/solutions


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Recent developments have realised an increase in the power density of TMEIC’s high-end IEGT based TM70e2 drive products, attaining 4.5MVA per meter of cabinet space, while maintaining the class-leading mean time between failure statistics for which we are renowned and which have gone unchallenged by its competition over the years. Alongside its high-end products, the Company offers more mainstream technology-based products from its established manufacturing bases outside Japan, enabling it to provide lower-cost manufacturing and product localisation to ensure it meets the local market demands as well as global demands in a more efficient manner.

Global Player

Due in part to its experience over the years, TMEIC is considered a significant global player within the advanced electrical drive system environment, as well as a respected industry leader

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when it comes to providing innovative electrical solutions. “When we are in the process of selecting potential new clients to work with - over the full spectrum of the industry - the Company has a particular focus on customers who have a particularly challenging situation or circumstances,” continues Newman. “This enables us to work closely with them so they can fully understand the range of benefits that come with adopting high-quality, highly flexible and reliable equipment.” TMEIC’s global industry knowledge is second to none, enabling the Company to provide dynamic and innovative solutions to all industry sectors, while still maintaining the quality standards expected, a fact which is backed up by the leading MTBF statistics. “A particularly significant trend we have been observing recently and developing is a solution for remote monitoring and maintenance support,” Newman elaborates. “The importance

for us - a global Company with installations located across a plethora of industries - to keep our clients’ operations running optimally 24-seven, is just as high now as it was the first day we began our operations. “Another important development for the Company is the growth in adoption of Remote Connectivity Modules, which can be installed in all of our new drive and inverter systems. This allows us to assist and support our users - even those located in the most remote of locations - with the best possible technical expertise that is available in the industry in a matter of minutes.”

Application expert

It is incredibly fortunate for the Company to have perhaps the most well-respected semiconductor manufacturers as its parent companies; meaning that the core electronic components at the heart of the Company are the very best available.


Innovative Medium Voltage Inverter range from Mitsubishi Electric The recently launched range of TMdriveMVe2 Medium Voltage variable speed drives are able to vary the speed of large electric motors. As a result, controlling associated equipment is facilitated and large amounts of energy wastage can be avoided. This feature has been developed in cooperation with TMEIC. MVe2 inverters are compact and modular, rather than inside a traditional rigid cabinet, allowing for flexible installation in confined areas, particularly as the modules can be located some distance apart and interconnected by cables. The innovative MVe2 technology is based on producing direct motor feed so there is no need for external bulky transformers, helping make installation straightforward and efficient. Since MVe2 inverters can be delivered with a range of input voltages from 3.3kV to 11kV they can be matched perfectly to existing site distribution voltage levels. Similarly, output voltage can be matched to the existing motors’ voltage, preserving previous investment by allowing them to be fed by the same medium voltage system, even if the voltages do not match. The MVe2 uses advanced power electronics technology to guarantee fast response, stable operation and rapid acceleration and deceleration whilst also providing industry-leading energy efficiency. Long-life, maintenance-free film capacitors (rather than conventional electrolytic capacitors) are used so that servicing is reduced to about once every seven years, rather than the more customary three years.

Large amounts of energy can be saved by using MVe2s because the energy saving potential from running a motor at reduced speeds is proportional to the cube of the speed reduction ratio. This factor is further enhanced by the regenerative braking capability built into the inverters as standard, which capture energy that would otherwise be wasted through mechanical braking. Thinking beyond the operational capabilities of the inverter the joint design team also ensured that TMdrive-MVe2 comfortably fits into a standard shipping container. This ensures safe and economical transportation to site, compared to taller inverters that require special arrangements to be made by freight companies such as being individually sealed against the weather to allow for the extra height during the journey. These medium voltage inverters complete the full range of modern inverters offered by Mitsubishi Electric through its subsidiary, TMEIC (Toshiba Mitsubishi-Electric Industrial Systems Corporation), so that customers can source all their inverters, from low to high end, from one supplier. Established in 2003, TMEIC provides power and control systems for many industrial sectors including manufacturing, power and renewables, water and utilities, oil and gas, metals, and mining. Its committed approach to collaborative development enables TMEIC to produce innovative technologies, quickly responding to industry trends around the world. This collaboration also extends to developing lasting relationships with clients and partners and includes life cycle support services – from initial installation, through maintenance and support, to future technological advances. eu3a.mitsubishielectric.com/fa/en/solutions


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Newman affirms: “In large the success of the Company is due to the cooperation between us as application experts in the field, and the manufacturing units which work collaboratively with the sole purpose of developing the best technical solutions to each and every industrial application.” A high skill set is incredibly important to TMEIC when it comes to continuously establishing itself as the best in the market; as a relatively small company, the need for personnel who have the technical capability to understand the complexities of the applications and products that are on offer, while maintaining an agile approach to the market is pivotally important. “In the past year we have been able to open a new state-of-the-art motor manufacturing facility in India, which is presently manufacturing our new Japanese developed TM21Global series of induction motors,” Newman describes. “This investment was

made with the primary objective of driving down the cost of manufacture, while maintaining the quality and performance level we are so well respected for. “Further to our current manufacturing facilities in India, we are also driving our facilities located in the US and China; these locations are not only developing and manufacturing our products for local use, but also exporting the products globally to the exacting standards our clients have become accustomed to.”

Global community

TMEIC has and always will be focused on contributing to the sustainable development of the industrial society, through providing solutions to the issues that customers regularly face. “In order to realise this commitment we predominantly focus on industrial markets, accelerating advanced innovation and implementing

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TMEIC Corporation, Roanoke headquarters

globalisation in response to the evolution of a borderless economy,” Newman adds. “Within that a particular emphasis has been placed upon the development of establishing green technologies, enabling us to contribute to a sustainable society where both the environment and economy prevail in harmony. “As a top global player in the industry, TMEIC is committed to the best possible environmental conservation in its business activities; in contributing to the conservation of the earth’s environment and within that the sustainable development of society through both our products and systems - saving resources and the energy consumed in manufacturing.” In regards to business activities, corporate ethics and compliance come first for fair and transparent business practices. All of these are enforced through internal control in the corporate governance.

As a top global player in the industry, TMEIC is committed to the best possible environmental conservation in its business activities

“We have to take into account the principal of compliance when it comes to our commitment to environmental conservation and the attempts at reduction of CO2 emissions during our production process,” explains Newman. “The Company is achieving this particularly through the reduction in the use of harmful chemical materials and green procurement.” As with many production facilities, the activities at TMEIC’s factory consume a large amount of energy, driving the Company to make significant energy savings where possible via its green products and systems that are both highly efficient and consume less energy. Newman concludes: “We recognise and carry out this social responsibility as a member of the global community and we will always be committed to enabling both our stakeholders and customers realise social responsibility through the application of Green technologies.”

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REDEFINING Power IPT Powertech Group is one of few global players to retain a consistently strong presence in multiple countries, continuously developing its service offering to meet the ever-changing industry demands Writer: Phoebe Calver Project Manager: Donovan Smith

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he ability to combine power expertise, telecom services and managed services has become IPT Powertech Group’s defining factor, all of which has propelled the Company’s recent success in introducing and implementing the Guaranteed Savings and leading T-ESCO models globally. As the leading complete solutions provider in the market, IPT combines specialised energy and energy efficient solutions with innovative telecom infrastructure services across Africa, the Middle East and Southeast Asia. With offices in 11 countries, the Company is serving the top clients in the region, supported by the dedication of 2,500 experts across its two main divisions, IPT has expanded its portfolio to include thousands of projects delivered to more than 60 operators in more than 50 countries such as Portugal, Spain, Georgia, Serbia, Holland, UAE, Yemen, Lebanon and Morocco. Over the years, the Company has rapidly evolved into a regional power system integrator and one of the few companies in the region - if not the only one - to combine product research and development (R&D) to its assembly facilities in Romania and Lebanon. Its power division continues to develop and with that, provide the widest range of energy efficient, hybrid and specialised power solutions for the telecom industry. Parallel to this, its telecom services division specialises in site construction, managed maintenance services, and other telecom services. Nabil Haddad, the Chief Executive Officer of IPT Powertech Group explains the direction the Company has taken in order to redefine power solutions, providing specialised and customised energy solutions to areas where power was once a challenge; becoming a one-stop-shop for telecom services in the region.

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YANMAR Yanmar partners with IPT Powertech to bring purposebuilt variable speed engines to the African telecoms industry. The Company has recently entered the industry in large quantities, thanks to its DI variable speed engines, which ensure very low fuel consumption. Emilio Tognetti, from Yanmar Sales division says: “When we started working at this project, we knew that we had the right product for this market. Our engines have outstanding fuel efficiency and an uncompromising reliability. We knew that the Tower Company business model spins around reducing the operating costs, and our engines are the best option for that. Still, we faced some tough challenges, and it was necessary to adapt the product to some specific environmental conditions. Achieving industry firsts from its state-of-the-art facilities

Europe & Middle East Outlook (EME): Can you begin by telling us about your manufacturing facilities and recent investments in that area? IPT Powertech (IPT): IPT Powertech Group was the first to foresee the need to integrate power into outdoor cabinets, we made a strategic decision in 2011 to manufacture our own cabinets independently by acquiring STRATUM Enclosures in Romania from a Spanish Group. Today our modern state-of-theart facility became the leading ODM enclosure manufacturer of indoor, outdoor and camouflaged cabinets in the European region, with more than 150 specialists on board and serving top-notch customers in Europe, Africa and the Middle East. Recently the Group invested in a development laboratory and testing facility in Lebanon, which allows for the

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testing of all our solutions under harsh environmental conditions and making for smoother project implementation and continuous system improvements. Our lab is considered unique in the Middle East, equipped with an advanced training centre for maximised training benefits, including hands-on and theoretical classes. EME: IPT Powertech Group was recently renowned as “Leader of T-ESCO globally” by Tower Xchange, how have you adapted the Energy Services Company (ESCO) business model to better serve MNO and Towerco needs? IPT: One of our most remarkable feats has been the unique ability to merge power, telecom and managed services, thus creating a single point of accountability through both the Guaranteed Savings Model and T-ESCO.

“In Africa, just to give one example, there are serious problems in fuel quality. It was important to proactively provide our customer with an effective solution, to avoid disastrous consequences.” Mr Tognetti continues: “What allowed us to overcome all those challenges was the close cooperation we established with IPT and others key suppliers that took part in the project. We worked alongside them, found solutions, and tuned the product to work best on Xxxxxxxx xxxxxxxxxxx xxxxxxxxx the field.xxxxxxxx We really built a very strong partnership with our customers, and this is what I am most proud of.”

T +31 36 5493224 E industrial-yeu@yanmar.com

www.yanmar.com/eu

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ENGINES FOR SMART INVESTORS

Yanmar. The power behind communication. The telecoms market has its own unique demands and as such deserves purposebuilt engines to offer the maximum efficiency. Yanmar’s variable speed 3- and 4-cylinder range offers unrivalled durability with low operating costs in a small, convenient package. Ranging from 1-30 kW, thousands are already in service quietly powering towers enabling communication in remote areas where previously it was not economically viable. Head over to www.yanmarindustrial.eu to see how much you could save.

Yanmar Europe BV Tel. 0031-36 5493224 industrial-yeu@yanmar.com www.yanmar.com/eu


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We have been serving the largest MNO’s across many continents for more than 20 years, providing a wide range of products and services which range from comprehensive and tailormade power solutions to passive and active infrastructure. Throughout the expansion of our business and the diversification of our activities, our broad array of offerings has seen considerable evolution across the whole telecom and power value chain. When it comes to telecom power, we adapted our business model in order to fulfil the needs of our customers by providing a holistic solution of energy efficient products and managed services. Our own energy service offerings are categorised in two ways: the Guaranteed Savings Model and the T-ESCO model, both ensure the deliverables of power availability

VE2S-H-on site

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and reliability to the network, while guaranteeing that all related targets are met. In some instances we have seen some MNO’s that aren’t planning to divest their towers, but rather their power; subsequently and in those instances - and in response to the pressure coming from the global profitability of the MNO’s - we provide the T-ESCO model, whereby IPT Powertech Group secures all of the investment needed to modernise and deliver power solutions efficiently. Naturally, servicing long-term contracts for this model is a key facet for success, and we have noticed that some Towercos have access to investment resources and strategic directions, therefore investing autonomously in innovative and energy efficient power solutions. However, they need the deliverables

to be met and the promise of those solutions to be achieved, which is what we guarantee in our Guarantee Savings Model. To surmise, IPT Powertech provides comprehensive energy and site infrastructure solutions and services to customers, including auditing, redesigning, procuring, implementing innovative site solutions and managing networks on a full OPEX model, while guaranteeing maximum savings and exceptional performance. EME: What is the secret behind your successful relationship with the Towercos/MNOs and operators? IPT: Our positioning in the market working as the complete solutions provider has allowed us the expertise to consistently propose the right solution for each client, while also moving forward with development, manufacture of equipment, integrating that within the system and maintaining optimal performance. In short, we provide customers with a complete and hassle-free service, so that they can focus their attention on their own core business. A key element behind our successful relationship with our clients is our common focus on the total cost of ownership (TCO), which is reinforced through our long-term contracts with large mobile operators and Towercos. Based on our experience, we believe that the long-term partnership between Towercos, MNOs and Powercos is essential to deliver the lowest TCO. IPT is proud to be among the few global players that have retained a solid presence in multiple geographies across different continents - with the required expertise in power system integration - which places us in a unique position to offer this end-to-end solution, eliminating the unavoidable blame game which is seen almost everywhere. At IPT Powertech


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Quality out of Dedication

Dedicating to the electrical field for decades, Chint Electric specialises in the development and production of industrial electrical products. Chint Electric, Intelligent Power, Everywhere

Nabil Haddad, Chief Executive Officer

Tabbara Electro Mechanic S.A.R.L. – Sole Agent Al-Sanayeh, Toufic Tabbara Str. Tabbara Bldg. Tel: +961-1-353611/738525 | Fax: +961-1-736458 Saida Branch: Maarouf Saad Blvd | Tel: +961-7-725205 Email: t.e.m@cyberia.net.lb | www.tem-lb.com

Group, we constantly strive towards operational excellence. EME: To what extent does the IPT Powertech Group involve itself in community engagement and corporate social responsibility? IPT: The Group believes in effective community engagement and the way it not only provides us with an opportunity to strengthen our relationship with the community, but also improves decision making by ensuring that decisions are made which cater for the community needs and aspirations. CSR is a prominent part of our core values, striving for the protection of the environment and the respect of people and communities. We implement our ethical principles by contributing to social and economic development, health, education, sustainable energy and pollution, while providing material and financial investments to local communities.

EME: Lastly, what can you tell us about IPT PowerTech’s future plans? IPT: IPT Powertech’s dedicated team is constantly seeking new challenges when it comes to the ability to recreate new power solutions, the addition of advanced features to our portfolio, and the redefinition of services to

guarantee optimal performance at the lowest possible cost while bringing value to our customers. As for the geographic footprint, we are always looking to expand both organically and non-organically into new territories as long as that growth is profitable and aligned with the strategic direction of the business.

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SHARJAH ELECTRICITY & WATER AUTHORITY (SEWA)

Powering the Sustainability Cycle

Sharjah Electricity & Water Authority (SEWA) is cementing its role as one of the best authentic organisations in the world as it addresses the future power needs of the emirate Writer: Matthew Staff | Project Manager: Donovan Smith

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harjah Electricity & Water Authority (SEWA) has witnessed massive development since its inception as an entity designed to cover the energy needs of the region, now flourishing within its role as a facilitator of the sustainability cycle. Initially founded as the private Sharjah Electricity & Water Resources Co, its ownership transference to the Sharjah Government kick-started the successful entity as it is revered today, taking the responsibility of economical,

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industrial and civilian enrichment through the enhancement of energy facilities upon itself. “His Highness Sheikh Dr. Sultan Bin Mohammed Al-Qassimi, Member of Supreme Council and Ruler of Sharjah issued his visionary decree for the establishment of Sharjah Electricity and Water Authority (SEWA) as a financially and administratively independent entity, to distribute and generate electricity, water and gas to the nationals and residents of the emirate,” explains the Chairman, H.E. Dr Rashid Alleem. “This includes

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generation, transmission and distribution of electrical power to cover the needs of the customers at the various residential, industrial and commercial sectors throughout the emirate of Sharjah as well as the requirements of the public utilities such as Government buildings, hospitals, mosques and lighting of public parks, streets etc. “To provide such services, SEWA has established several generation power stations and transmission and distribution points covering all parts of the emirate.”

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MOTT MACDONALD Opening opportunities with connected thinking. Mott MacDonald is a US$2bn engineering, management and development consultancy. We’re involved in: • solving some of the world’s most urgent social, environmental and economic challenges • helping governments and businesses plan, deliver and sustain their strategic goals • responding to humanitarian and natural emergencies • improving people’s lives

Award winning flexibility to be as turnkey as possible for its customers

Committed to providing a high quality of service across all strands electric, water and natural gas - SEWA has moved with the times since its induction, adopting numerous advanced technologies and state-ofthe-art processes across its multiple centres to become as turnkey and flexible as possible for its customers. Online bill payments and enhanced digital communications offer just two examples to this end, making sure that its provision is not just the best from a quality perspective, but best from a customer interaction and satisfaction point of view as well. “Our main goal is to reduce energy and water consumption and carbon emissions as well as reducing the environmental impact of our operations,” Alleem continues. “Currently, at SEWA head office we have reduced 7.2 percent of carbon footprint in 2016 and 2017 we are

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striving to reduce 15 footprint of carbon emissions by replacing lights with LED, optimising and controlling the consumption of power. “We also give awareness to the employees with regards to energy consumption, and this sets an example of what we’re trying to achieve in the rest of Sharjah.”

A much cleaner environment on every platform

SEWA’s philosophy can be broken down into 15 key principles which serve as a roadmap for the Company’s success barometer on both an organisation and personal level; essentially focusing on sustainability and what they call - “a unique combination of critical and lateral thinking”. Alleem details: “SEWA is constantly dedicated to give high supply of power, water and gas, and continuously

Our expertise by sector includes buildings, communications, defence, education, environment, health, industry, mining, oil and gas, power, transport, urban development, water, wastewater and more. Our skills encompass planning, studies and design, project finance, technical advisory services, project and programme management, management consultancy and beyond. For every project, we create the blend of talent needed to create the right result: appropriate; cost, carbon and resource-efficient; safe, easy and swift to deliver and operate; reliable and resilient; delivering great outcomes. Experienced in all types of power generation and transmission technologies, our complete service extends from the macro level of national energy policy or major project activity to the detailed Xxxxxxxxor xxxxxxxx xxxxxxxxxxx xxxxxxxxx analysis investigation of single issues. Whatever the task, our clients benefit from an all-embracing service from experts who have an extensive and wide ranging understanding of all matters associated with the development and operation of power generation and transmission and distribution facilities. From our early power projects in the late 1890s through to our current portfolio, we have played a leading role on some of the world’s milestone energy projects. Around the world we serve national governments, utilities, industrial companies, investors, developers, contractors and funding agencies. Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx


Delivering holistic power solutions A foremost consultancy in the global energy market delivering essential services for all types of power generation and transmission technologies. Our complete service extends from major project activity to detailed analysis of single issues. We bring the best outcomes for governments, developers, utilities, lenders, and contractors every day. We are Mott MacDonald We open opportunities with connected thinking. mottmac.com/middle-east


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GE visits SEWA

develop its facilities to achieve the excellence in obtaining reliable services that would meet the growing demand and exceed the future needs and expectations of our customers. “We believe that excellence can be achieved only through sustainability by aligning commercial, social and environmental objectives. We mainly focus on the importance of a much cleaner environment on every platform.” SEWA is subsequently in the process of establishing strategic partnerships with major international companies to help achieve this goal across the three focus areas. “Electrical power has been served via several new generation units, and distribution and transmission substations are installed to raise the power generation, distribution and transmission capacities,” Alleem notes. “For water supply a comparative development pattern was seen in the field with the appointment and

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improvement of more desalination plants and well fields. In 1995, SEWA established Zulal Water Factory as an unprofitable Government organisation to produce quality bottled fresh water with best international standards and specifications.

Sharjah Energy Meet Summit 2017

Guest of honor and inaugural address keynote speaker at the 6th Annual Smart Grids & Smart Meters

“[Finally], the piped natural gas service was introduced by SEWA for domestic, commercial and industrial purposes as a first of its kind in the region. Introduction of piped gas supply in the Eastern Zone Gas is also in progress.” Another project within the framework of SEWA’s policy to exploit the feasibility of natural gas as an efficient fuel is the use of compressed


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natural gas (CNG) as a fuel for vehicles instead of petrol; once again epitomising the Authority’s technical attributes as well as its adherence to the very latest customer trends and demands.

Working day and night

In line with its commitment to provide a high quality supply of electricity, water and gas, SEWA has, since its inception, assumed continuous expanding programmes to meet the increasing demand across all three facets. This has included the adoption of state-of-the-art technologies within its ever-improving facilities and stations. “The Programme Progress Department (PPD) was initially started in the year of 2014 and it was formed to execute substations,” Alleem says. “This helps to distribute power in Sharjah. The main motto of PPD is ‘before time, below budget, and on specification’. “One of the first substations completed was the 33/11 KV Rahmania substation in 2015. People worked day and night for the project to be completed.” All told, SEWA has around 40 ongoing projects, all of them driven by a commitment to improvement and an acknowledgement that standing still in the energy industry is a dangerous proposition. For instance, “PPD had conducted a survey which showed that 48 substations where not protected by fire”, Alleem says, “so PPD initiated to protect all substations from fire and to protect all the substations with the latest fire protecting systems”. Over the next two or three years, a further power plant is set to be unveiled, complemented by the aforementioned fire fighting, LED light and HSE passport-driven initiatives to ensure optimum sustainability and safety.

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One of the best

Driving each and every upgrade and innovation is a workforce equally committed to the SEWA cause, the Authority recognising that it is only as strong as its employees. Resultantly, it has fostered an entrepreneurial ownership culture within the organisation to encourage individual ideas and skill attribution. “The training division develops employee evaluation systems and provides training and technical assistance in performance planning and evaluation. The objectives are to align individual and organisational

His Highness Sheikh Dr. Sultan Bin Mohammed Al-Qassimi

priorities and promote continuous improvement,” Alleem enthuses. “Developing and enhancing capabilities of staff also calls for adopting and implementing relevant HR best practices and ensuring a high level of employee engagement and a motivated work environment. “The SEWA talent management strategy ensures that every employee is provided with the guidance and support to achieve their full potential.”

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Doing so through the ongoing monitoring of targets, competencies and core values, these buzzwords apply across all of SEWA’s operations, especially when it comes to staying on top of various industry trends; one particularly prevalent at present being the challenging growth in demand for power and water, balanced against the need to try and reduce carbon emissions and fossil fuel consumption. “And at the same time digital revolution of the sectors include smart grid and control systems” Alleem adds, “so one of the main projects of SEWA at present is a smart grid initiative. “To accentuate the requirement for the need of innovation, SEWA has partnership agreements with globally recognised brands; for example, Siemens, ABB, GE, Rolls-Royce and IBM to open up the utilisation of smart technologies across various operations in the hope to enhance service delivery.” Further innovations include the utilisation of electric vehicles, yet another example of SEWA going beyond continuous improvement to affirm its role as a customer satisfaction and experience enabler and as one of the best authentic organisations in the world. “We fundamentally concentrate on three pillars: the economy, society, and environmental conditions,” Alleem concludes. “We feel that we are in the sustainability cycle since we contribute to the economy and we do add to protecting the environment by the use of solar panels and renewable methods. “At SEWA we believe that our goals and priorities are very particular, realistic and actionable and this is what makes us extraordinary and achievable for every generation to come. We have a dedicated team focusing on quality and excellence which encourages the passionate pursuit of excellence and improvement through a formal system of benchmarking and assessment.”

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A Better

Tomorrow HS Orka has expanded far beyond geothermal exploration, adopting an innovative approach to the use of renewable energy waste and opening the door to exciting potential in the industry Writer: Phoebe Calver | Production Manager: Matt Cole-Wilkin

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S Orka has experienced organic growth in Iceland during the 40 years of its existence; the driving force behind its success in geothermal energy being human brain power and ingenuity pushing for the better use of resources, combined with the exploration of new grounds. Stepping into a new era of research and development (R&D) in the industry, HS Orka began a deep-drilling exploration project in August, 2016 to reach almost 5,000 metres and temperatures of 400 degrees Celsius; more than 2,000 metres further than the average geothermal exploration

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which no one in the field had attempted before. Although exploration projects such as these are expensive, the Company is privileged to work closely with research funds and an array of supporters which enable it to carry out the drills. “One of the main aims when it comes to R&D is to create opportunities to produce at a lower cost, with the least possible environmental impact,” explains Ásgeir Margeirsson, Chief Executive Officer of HS Orka. “This well has been drilled with great success, and is now moving into a one to two-year testing phase where we can establish

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what it will provide us with.” The project has created tremendous attention for the Company, with TV crews from all over the world such as the BBC and National Geographic coming to monitor the exciting developments being made. It is work like this that sits at the core of HS Orka’s ideology, doing things better with a collaborative approach.

Icelandic approach

For a long period of time, the Company was owned and operated by the Icelandic Government as well as local municipalities, functioning as a conventional utility.

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The power plant has developed into something quite extraordinary

Maximising possibilities

“The main goal the Company employed in its early stages was forging the use of geothermal energy to heat buildings in the local area - a very Icelandic approach - which has now come to fruition with most of our buildings heated by geothermal,” explains Margeirsson. “The move to replace oil heating - which was both costly and causing massive pollution - with geothermal in the 1970s has proved to be of great benefit to Iceland and the national economy.” HS Orka is surrounded by the perfect location for geothermal exploration, with temperatures of 240 degrees celsius in Svartsengi, 300 degrees celsius at Reykjanes, with the capability of far more than simply heating. The development of this discovery has emerged over the 40 years in several steps, now providing heat for the whole surrounding area of 25,000 - 30,000 people, used both domestically and industrially.

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Society without waste

The Resource Park has expanded far beyond our wildest dreams, growing in success with the surrounding businesses that chose to work in close proximity in order to maximise the possibilities that emerged from HS Orka

The power plant has developed into something quite extraordinary and unique in the world of geothermal energy, with several companies moving to surround the plant and expand on the possibilities that it provides. “The Resource Park has expanded far beyond our wildest dreams, growing in success with the surrounding businesses that chose to work in close proximity in order to maximise the possibilities that emerged from HS Orka,” continues Margeirsson. “It is about maximising the waste products that emerge from our base activities, an incredibly successful example being the geothermal liquid found in our wells which contains a lot of minerals and salts.” The Blue Lagoon - located in the Resource Park - perfectly


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DMM Asset and Maintenance management system is not only used at HS Orka but at all the geothermal plants in Iceland to: • Manage assets and maintenance in order to increase equipment and system reliability and longevity • Plan, schedule and execute maintenance work carried out by own staff and contractors • Manage and execute various inspections • Support transparent, measureable and traceable quality control • Support lean management Please contact us for further information by visiting our website www.dmm.is

demonstrates the way in which waste products are now being exploited to their full potential. The Pond uses geothermal liquid, of course under a controlled temperature which is adequate for bathing. Margeirsson adds: “The combination of minerals and salts has proven to provide a host of benefits for the skin, and using that knowledge, Blue Lagoon has created a thriving business. Alongside attracting more than one million visitors a year, a booming skincare business has evolved in its clinic, treating those with psoriasis, eczema and various skin conditions; all of which are built up in the contents of our geothermal waters.” Excitingly the Blue Lagoon is looking to expand its facilities with the opening of a luxury hotel, which will be a pure offspring of geothermal development in the Resource Park. This can only be positive for the growth of HS Orka

www.rst.is

RST Net is a specialist service company in the electrical industry. We provide services for most energy companies and heavy industry in Iceland, and is a contractor for a range for new projects for the energy industry. RST Net also produces electrical equipment.

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Living in nature and making the best of what it has to offer

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and on a larger scale the geothermal industry in Iceland. “The ideology of the Company has always been to be in nature, live with the nature and make the best possible use of everything it can provide,” affirms Margeirsson. “We take a very holistic approach to business: if there is a waste product, we find a way to deal with it in the aim for a society without waste. “The waters in the Blue Lagoon were considered waste. Everything the companies surrounding us were made of, were waste in the beginning and we believe we are just at the beginning with this. Now we are not just a power Company, but a resource development Company.

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difference in the direction the industry is being taken,” explains Margeirsson. “Now there is an overflow of young, skilled and educated people who are attracted to clean power and energy. It is something good and we have a brilliantly skilled workforce which is both expanding and diversifying to make a far healthier team composition.” The average age of the Company’s employees is reducing on average, an impressive feat in an industry where people notoriously linger in their jobs

Next generation of geothermal

During the lifespan of the Company to this point, an abundance of changes have taken place in the industry and the people that it attracts. “I have worked in the industry for more than 20 years and feel a big

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for many years or decades. It looks set that this trend will continue, which is why HS Orka needs to ensure that it remains an attractive place to work for potential employees; providing them with opportunities to learn and grow, in addition to training and the general prospect of being a part of the exciting geothermal industry in Iceland. “Creating an exciting and attractive workplace is what we aim to achieve and we believe we have been successful in creating that. We are benefitting the future of both our Company and the industry which we’re incredibly proud of,” concludes Margeirsson. “Looking to the future, I feel very optimistic about the industry, particularly with the increased demand for power; I think we have a great responsibility to act with a social and environmental conscience in everything that we do, passing on knowledge and aiding the expansion of the industry.”

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Comes Fir THE CUSTOMER

THE Group’s status as Jordan’s leading retail force has been built upon customer satisfaction and will facilitate further brand and regional expansion in the years to come Writer: Matthew Staff | Project Manager: Joshua Mann

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HE Group’s unwavering drive for continuous improvement and portfolio expansion has resulted in offering the widest range of products in Jordan across its numerous stores, all emanating from a ‘customer comes first’ mentality. Initiating as the Jordan Centre for Trade & Investment before its later rebranding to the current guise, the journey began back in 2002 upon the acquisition of its first franchise, British Home Stores (BHS); before then launching its shopping centre, Cozmo Centre, in an attempt to rejuvenate the country’s fragmented and flailing retail scene. Since then, it’s been a case of mission accomplished with the Cozmo supermarket - housed in the Centre - especially taking off, alongside BHS and numerous fashion brands across the three floors. Chief Executive Officer, Imad Bukhari picks up the story: “The Centre, as a result of the success of the two anchor brands, BHS and Cozmo supermarket, was expanded, to double the area in 2007, and introduced its book store, Readers, and leased the top floor to a large electronics store. “In the same year, the Company added a new brand to its portfolio, the famous Hamleys toy shop. THE Group adopted an aggressive expansion plan and now owns 16 stores in Amman across all brands.” Regional expansion has since occurred via acquisitions of Hamleys in the Levant, and both the toy store and BHS in Egypt back in 2014. All told, THE Group can now boast four stores in the latter country as well as a Cozmo supermarket in the Kurdistan. “Then, in 2016, we acquired the British fashion franchise, M&CO, meaning that THE Group now employs in excess of 1,000 employees across our business units,” Bukhari continues. “THE Group is now comprised of

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BANK AUDI SAL

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ank Audi SAL is a regional group with a universal banking profile, offering universal financial products and services, including corporate, commercial, individual, retail, private banking services and investment banking. Ranking first among Lebanese banking groups and positioned in the inner circle of top regional banking groups, Bank Audi’s shares are listed on the Beirut Stock Exchange and its GDRs are listed on both the Beirut Stock Exchange and the London Stock Exchange. As of December, 2016, Bank Audi’s consolidated assets reached US$ 44.4 billion, a number principally driven by private customers’ deposits of US$ 36 billion, with shareholder equity reaching US$ 3.8 billion.

Expansion of the Centre catered for a vision of offering international products

three companies: the Jordan Centre for Trade & Investment which owns and manages Cozmo supermarket, BHS, M&CO and fashion and home franchises; The Jordan Centre for Trading in Toys Ltd which includes Hamleys Toy Shop; and Al Warraq Book Stores Company Ltd, which entails book shops under the trade name of Readers. “All of them adhere to the Company’s vision which was created on the premise of offering high quality products with the best service, engaging with customers and responding to their wants.”

The customer comes first

And indeed, THE Group has delivered on its customer-centric promise and built a relationship with them based on trust and an unceasing commitment to bring newness and freshness to the region’s retail domain.

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“From the onset, THE Group has been the forerunner in the retail scene in Jordan, has always been proactive to developments in the retail industry and customers’ needs and wants, and has maintained its position ahead of the competition,” Bukhari affirms. “Ours is the simple strategy of ‘The Customer Comes First’!” An expansion of the Centre initially catered for such a vision in order to offer customers a more well-rounded choice of international products across its units, exposing them to new products and services on a regular basis. The launch of THE Group’s first convenience store, Simply Cozmo, further compounded this strive, while initiatives like its customer loyalty scheme has added further rewards for the consumer community. “Apart from the redemption of the earned points at any of our stores, exclusive discount days and other

Based on a diversified universal model, the Company operates principally in Lebanon, the Middle East and North Africa (MENA) region, Europe and Turkey while offering a wide range of products and services; commercial and corporate banking, retail and individual banking, online brokerage, private banking and investment banking. The Bank is considered a full-fledged regional bank with presence in 11 countries. The Company launched operations in Jordan in September, 2004, delivering fully-integrated business and financing solutions to clients of small, medium and large enterprises through a solid network of 14 branches, 26 ATMs and highly trained human capital. The bank accounts are designed to offer customers the security of savings accounts, also offering special deposit accounts with attractive interest rates. Bank Audi offers a wide range of consumer lending products, including various loan types for home, car, personal and high value technology, a large selection of classic to premium credit cards from VISA and MasterCard that cater to different sectors, and other retail purpose loans, all of which are tangible proof of the bank’s pioneering approach to banking.


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privileges, THE Group teamed up with the leading hotels, restaurants, gyms and service providers in the country to offer the cardholders sizable discounts and privileges,” Bukhari explains. “Our supermarkets offer the widest range of products in the country and in addition to the mainstream products from local suppliers; we import premium products from all over the world under agreements of exclusivity in Jordan. “For example, Cozmo supermarket was the first store to introduce organic and health food products into Jordan back in 2003. Since then and having created demand, the offering has been extensively expanded to also cover free from allergens food and organic fresh produce across a number of international brands.” The same innovative and entrepreneurial approach has been applied to fashion, toy and book strands of the business too, often acting as pioneers and industry firsts in

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On the fashion side, the Company opened a new store at the Abdali Mall and recently added M&CO to our department stores

the region through the various market introductions. Bukhari continues: “On the fashion side, the Company opened a new store at the Abdali Mall and recently added M&CO to our department stores; Hamleys Jordan is the leading toy store in the country and has become the destination for the latest and most exciting toys; and Readers’ books stores is renowned for its high level of service and is the preferred destination for books in Jordan.”

Shopping experience

Catering for customer needs doesn’t just involve unveiling new products or new stores, however, but also includes to a great extent, the monitoring of and adaption to consumer trends; whether this revolves around the shopping experience, technology, lifestyle or dietary habits. At present, digitalisation in particular is dominating the retail scene in


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We are here to make a difference in the lives of people through education and providing them with the tools needed to live a sustainable life, improving their overall performance and to let them know that they do have a choice in life… their choice. BRINGING ORGANIC AND NATURAL FOOD PRODUCTS FROM AROUND THE WORLD TO YOU. Juthour

Juthour

T: +962 6 5864182 | +962 7 87750185 nutrition@juthour.com | www.juthour.com Amman, Jordan

response to such nuances, with THE Group taking this on board to try and reignite the sometimes dull shopping experience. “Customers are now savvy, connected and demanding of a shopping experience that matches their lifestyle,” Bukhari elaborates. “In response to this changing environment, THE Group launched its supermarket ecommerce site, cozmo. jo, a few months ago, and is now in the design stage of Readers and Hamleys toy store’s sites. We have also introduced interactive touch screens at the supermarket, a pilot project to roll over the remaining stores, where customers can find product locations, see store plans, check and redeem loyalty points, order online to collect or have delivered to their homes or offices, as well as a number of other features.” Cozmo supermarket will be the first in Jordan to introduce self-checkout

points of sale, while in-store tablets will also become a reality in the coming months. On the consumer preference side, on-site tutorials in healthy cooking and healthy eating have been catered for via its Cozmo Kitchen section of the supermarkets. And ensuring the smooth and attractive delivery of each and every customer-focused, value-added service is an enthused and highly skilled employee loyal to THE Group cause. “THE Group continuously

endeavours to attract, maintain and retain the highest calibre of staff, and is always seeking to develop its recruitment and selection practices to ensure the employment of competent staff members,” Bukhari states. “The main goal is always to be an equal opportunity employer, select a potential employee who can perform the job well, respond to THE Group style of management (cultural fit), and to get them as productive as possible, as quickly as possible.”

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In the coming years, Cozmo Centre will be adding around 70,000 square feet through expanding the existing building

THE Group is committed to knowledge building, skills development, and performance enhancement within its human resource strategy, for the good of each individual as well as for the organisation as a whole. And to facilitate sustainability, localisation also takes precedence; proudly comprising a 100 percent Jordanian workforce to this end.

The leading contemporary retailer

That being said, while local is still the focus from an employment perspective, international is very much the buzzword when it comes to general expansion. Having earned regional brand recognition for quality and differentiation, and having also branched out into the Levant and Egypt, further ambitions are now in place footprint-wise. “Political and security issues in the region have frustrated our growth plans but have not stopped us from increasing our presence into Egypt and Kurdistan,”

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Readers’ books stores is renowned for its high level of service and is the preferred destination for books in Jordan

Bukhari notes. “The Egyptian market in particular presents great potential in retail, attributed mainly to the high population density in the cities and the emerging mall culture. “In addition to political and security stability, three pivotal factors will drive THE Group’s decision to enter new markets in the future: the market size, in terms of population and buying power; the legislative stability of


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taxation and import policies; and the market’s maturity stage.” Market size in particular provides the opportunity for multiple stores, thus justifying investment into a new jurisdiction. This isn’t a new conundrum for THE Group though, with the same investment proposals already being seen in Jordan in the form of store and Centre expansions and new brand unveilings; each one weighed up from a return-on-investment perspective to make sure that the business continues to grow sustainably in the long-term. “In the coming years, Cozmo Centre will be adding around 70,000 square feet through expanding the existing building for more retail space and management offices,” Bukhari concludes. “We plan to add new brands and business units to our portfolio as well as opening new stores in Jordan and Egypt. “And finally, by 2018, the stores’ digitalisation process will have been completed thus cementing our position as the experiential stores to visit. In three to five years’ time, we will be positioned as the leading contemporary retailer, not just in Jordan, but across the region.”

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Four Generations of

Development Stewart Construction is paving the way for innovative, family-run construction companies in Ireland, investing in a workforce to rival the best in the industry Writer: Phoebe Calver | Project Manager: Richard Thomas

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awards for projects in the commercial, pharmaceutical, design and build, fit out and public sectors. Most recently Stewart Construction were announced as a Deloitte GOLD STANDARD Best Managed Company 2017, Ireland’s only main contractors currently holding the gold standard title. “As the current Managing Director, I’m the fourth generation in my family to head up the Company,” explains Paul Stewart, Managing Director of Stewart Construction. “A client focused collaborative approach while working with integrity remains at the core of our Company ethos and will remain a driving force in the way we conduct our

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business now and in the future.” As general contractors, Stewart Construction has kept the majority of its work in Ireland, however, plans for the future look set to tackle the UK market. Facilitating such expansion, is a concerted and continuous commitment to innovation and lean processes. “Over the years our management team has been predominantly lean, and we have found that retaining a smaller team enables us to carry out predominantly quick decision making,” continues Stewart. “This has allowed us to retain our innovative nature, more so than a lot of companies in our field.

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ECO MODULAR BULDINGS

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s Managing Director of Eco Modular Buildings, Malachy Menton has close to 40 years of experience in the construction industry. The Company is Ireland’s fastest growing portable accommodation company, offering a complete range of quality portable accommodation products and solutions, on rent, rent to buy, and purchase options. The Company offers a personalised service with flexible terms to best suit customers’ budgets and they have ambitious plans to grow the company throughout Ireland.

T +353 1 8623702 E sales@ecomod.ie

www.ecomod.ie Alexion

“Investing in the right youth in our field and giving them the opportunity to keep abreast of changes in technology also enables us to remain at the forefront of technological advancements, while setting trends.”

The development bubble

Stewart Construction has stood the test of time, remaining dominant throughout recessions and downturns in the industry and avoiding ‘quickbuck’ style developments, sticking to work as a general contractor as opposed to chasing the development bubble that had emerged in Ireland. Stewart elaborates: “We were lucky enough not to have been affected by the downturn, predominantly due to the conservative and innovative actions of our management team, which has been a driver in our success.” Slightly less conservative however has been the Company’s desire to keep up-to-date with technological advancements. It was one of the first

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Investing in the right youth in our field and giving them the opportunity to keep abreast of changes in technology also enables us to remain at the forefront of technological advancements, while setting trends

companies in Ireland to embrace building information modelling systems (BIM), investing heavily in the people, hardware and software to successfully follow that trend. This mindset put Stewart Construction in the same bracket as some of its international counterparts, which its direct competitors in Ireland would not necessarily have been in. “An additional strength for us was a continually strong balance sheet which enabled us to invest in the right people for the job,” adds Stewart. “In their time, a lot of companies have had to let people go while we were able to invest in both people and equipment, simultaneously creating a strategy for integrated product delivery.” Having the funding behind the Company to continue employing during the recession made the competition for projects easier to tackle, with people predominantly being more willing to pay for fullyfunctioning and multi-facetted teams


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BESPOKE BUILDING SOLUTIONS

CALL US NOW ON: 00 353 1 8623702 www.ecomod.ie Dublin - Waterford - Cork - Galway

The BMS team

that will produce the best. “Thankfully we had the money to be able to withstand these processes and have worked on some very exciting projects because of it,” Stewart elaborates. “One particularly exciting project that we won in this manner

was the two-phase Irish headquarters development for Grifols, the Spanish blood plasma specialist company,with the Dublin building spanning 40,000 square metres in total.” The increase in activity in the commercial sector, particularly the

Greater Dublin area aligns with Stewart Constructions rise in market share in the sector; an output that is expected to continuously increase and provide exciting opportunities to work with high profile companies such as IPUT, Davy and Green REIT.

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Beacon Hospital

Undeniably high standard

As previously mentioned, a strong workforce has always provided the cornerstone to Stewart Construction and its subsequent success. “We hire for growth and we consistently expect growth, particularly considering the market upturn we have recently experienced; so on the whole we will hire well in advance and generally through either recruitment agencies or social media,” Stewart continues. “We may not always have immediate work for these employees, but getting them on board and into the Company ethos, while trying to learn our processes and systems ensures we have the right team of people ready and waiting for a project.”

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We hire for growth and we consistently expect growth, particularly considering the market upturn we have recently experienced

Parkmore

Of course it is one thing getting the right people into the job and another retaining them, and a big part of the Company’s high employee retention rate is down to the countless interesting and diverse projects it attracts. Not only this but the reputation of Stewart Construction in


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terms of longevity and the innovative nature of the Company, has set it apart from the rest in the industry. “In terms of education for our employees, we have a proven track record of providing training of an undeniably high-standard, particularly when it comes to the newer technologies and the building information sector,” Stewart describes. “The building information sector is one of the big growth areas in Irish construction and within that we have core people with the skills to provide confident in-house training to employees.”

Outstripping the competition

One of the strongest elements and part of the core strength in Stewart

Construction’s service offering is its longstanding reputation for quality, its non-adversarial and collaborative service, and the ability to work as solution finders and problem solvers. “Moving forward, our core people will continue to be a huge selling point for our service, and I’d hope to see them driving on our Company from an innovation and technology perspective,” Stewart affirms. “We hope to continue to grow and outstrip our competitors in terms of both our understanding and usage of efficiencydriving technologies, through extensive research and investigation.” With a younger management team at the helm, the Company is already very receptive to technology and its endless opportunities, while trusting

its younger workers to support and manage projects at a technical level. This ideology has differentiated the business in terms of automation and processes, having utilised each member of the team’s best assets. “In taking this slightly brave approach - from which we have already experienced great remuneration - the size of our Company is rapidly growing, both physically and financially; something which we hope will have at least doubled within the next five years,” concludes Stewart. “This sort of growth would enable expansion outside of Ireland; a process which is already in operation with tentative partnerships with some European contractors in what we hope will be the start of a very exciting few years for the Company.”

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S O B H A

G R O U P

W H E R E PA S S I O N

Meets

Perfection With a legacy and track record of more than 41 years, Sobha Group’s mission is to continue to disrupt existing standards of product quality and luxury across its core markets Writer: Matthew Staff | Project Manager: Richard Thomas

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obha Group has internal expertise and international acclaim in abundance, and is looking to leverage this perfect balance via a plethora of high profile projects in the Middle East and India over the coming years. The multinational, multiproduct Group’s more-than 40 years in the real estate domain has given it almost unrivalled experience across geographies and sub-sectors; growing to become one of the most respected names in the industry. “The organisation is one of the fastest growing and foremost backward integrated real estate organisations in the region, primarily focused on residential and contractual projects,” introduces Sobha’s Chairman, PNC Menon. “Sobha Group has developments and investments in the UAE, Oman, Qatar, Bahrain, Brunei and India, and growing from origins in 1976 as an interior decoration firm, the Group as a brand now stands and strives for benchmark quality, customer-centricity, robust engineering, in-house research, uncompromising business ethics, timeless values, and transparency across numerous business spheres.”

PNC Menon, Chairman, Sobha Group

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AL FARA’A GROUP

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l Fara’a is a leading UAE based integrated multi-disciplinary construction & industrial Group. Over the past 37 years, Al Fara’a Group has built a solid reputation in the construction industry with an admirable track record of sustained growth and delivering quality projects on time in both private and government sectors. Al Fara’a Construction Group has 11 subsidiaries which are vertically and horizontally integrated.

Four bedroom villa exterior

Subsequently recognised as a trusted brand where “quality meets excellence”, recent footprint expansions and the development of its Sobha Hartland brand - a mixed-use development in Dubai - continues to reaffirm the Company’s status in the market. Menon continues: “Sobha is an organisation where technology meets aesthetics and passion meets perfection. It expanded its footprint in 2003 to Dubai, the business capital of the Middle East, and Dubai’s world-class infrastructure, sustainable economic growth and access to international talent has made this an ideal location to establish Sobha Middle East, a privately held Company with plans to diversify across GCC and some other regions in Asia and Europe; all with a focus on luxury residential development, education, hospitality and furniture manufacturing.”

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Sobha Group Founded in 1976, Sobha Group is one of the largest real estate organisations in India and the Middle East. Today, we have presence in 24 cities and 13 states across India and throughout the Middle East. As one of the largest and only backward integrated real estate developers, the Company’s reputation remains focused on delivering the highest levels of quality, with no compromise.

The Group has a large team of top notch technical experts, specialised project managers, skilled multinational workforce and state-of-the-art technology and construction systems with an array of the latest sophisticated plant, machinery, tools and formwork systems to ensure timely and successful completion of all projects with the highest standards of quality. In addition to its core competence in construction, the Group has honed its strengths and competitive advantage by setting up Group companies in allied sectors like ready mix concrete, properties and development, precast structures, steel structures, electro-mechanical services, aluminium and glazing structures, interiors and joinery, landscaping, irrigation and painting. The Group companies have been certified by LRQA for Quality, Environmental and Health & Safety Management respectively and has received many awards in the Middle East including the prestigious Dubai Quality Awards and Sheikh Khalifa Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx Business Excellence Awards. The Group has successfully executed diverse construction projects like high rise towers, airports, hospitals, heritage structures, hotels, defence projects, commercial and residential developments, cinemas, multiplexes, palaces, villas and shopping malls. Al Fara’a Construction and industrial group is a member of LEED (Leadership in Environmental Engineering Design). T +971 26431333 E info@alfaraa.com

www.alfaraagroup.com Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx


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LEGRAND

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elative to Sobha Group’s commitment to deliver best quality solutions in residential sector, Legrand now offers the new Bticino Classe 300 X13E. It is the first connected door entry system in the market that combines modernity and innovation. The integrated Wi-Fi connectivity allows the connection with your smartphone, thanks to the dedicated App, you can manage video door entry calls in an innovative and functional way. This product is an addition to Legrand’s extensive range of solutions for residential installations like wiring devices, home automation system, home data networks, energy efficient and power distribution.

T +971 4 382 1821 E office.dubai@legrand.ae

www.legrand.ae

Inside the four bedroom villa showing the finish quality of the dining room, lounge and bedrooms

Built on excellence

after, he received a call to work for the Nobody knows the evolution of Sobha Sultan’s office in Muscat, to work on a palace.” Group better than Mr PNC Menon, And the rest is history. Sobha Group who has overseen the meteoric rise since incepting the business in Muscat soon went on to work for the royalty of Oman, Bahrain and Qatar, as well all those years ago, with just $7 and as for the President of Tajikistan; lofty ambitions to speak of. spending the most glorious years “It started after a chance meeting of Menon’s career designing and with Captain Sulaiman Adawi, an developing palaces, royal facilities and Omani army officer, in a hotel lobby in mosques. Kochi, Kerala. 45 days later, he was in “With a legacy and track record of Oman, looking for business and upon more than 41 years, Sobha Group’s landing in Oman, he and his partner borrowed 3,000 Omani riyals to start a mission is to continue to disrupt small street-side furniture and interiors existing standards of product quality business under the name of Trade and and luxury across its core markets, Services Co,” Menon recalls. “Initially, which include Dubai and multiple cities it was a ‘briefcase business’ - trying to across India,” Menon emphasises in fix small things, maintenance, etc - and line with the Company’s modern day philosophy, “all the while maintaining then it developed into an interiors Sobha Group’s foundations which have outfit. “By 1984, the Company began to get been built on excellence in design, big contracts, driven mostly by word of engineering, development and interior mouth due to its quality of work. Soon services.”

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ROOF CARE

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obha Group and Roof Care have had a strong working relationship since 2015, executing several projects together. Roof Care provides the perfect solution for roof water proofing and external wall insulation & finishing systems. The quality, service and timely delivery are the main reasons why Sobha Group have entrusted us and the support we receive from Sobha has helped us to be recognised in this tough market and shall help us progress further as a Company.

T +971 06 7670666 Ext: 252 E enquiries@roofcare.ae

www.roof-care.com


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MyHOME Welcome simplicity. Turning your house into a smart and comfortable home just gets easier with MyHOME automation system by Legrand. • Perfect integration with around 100 ranges of wiring devices • Easy to install and Plug&Play: A single APP to easily associate all the devices • An open system: MyHOME can be integrated with the best technologies, systems and devices from other manufacturers. • Expandable with minimum, cost effective interventions for system using MyHOME_Up

LEGRAND IS THE GLOBAL SPECIALIST IN ELECTRICAL AND DIGITAL BUILDING INFRASTRUCTURES

www.legrand.ae | Tel.No. +971 4 382 1821 | Email: office.dubai@legrand.ae follow Legrand Gulf Countries

Comprehensive insulation & water-proofing solutions

Metal Roof

A leading manufacturer of water proofing products & allied construction chemicals in U.A.E

www.roof-care.com Phone: +971 06 7670666 Ext: 252 Fax: +971 06 7670198

Quality for professionals

Sanabel Khalil sanabel@roofcare.ae 0501575004

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S O B H A

G R O U P

The foremost backward integrated Company in the world

At present, Sobha has three major projects dominating its remit, two of which are situated in prime locations in Dubai with expected completion set for 2020. “The Sobha Hartland project was launched in 2014 as a $4 million mixeduse development,” Menon details. “The resort-style luxury housing project encompasses eight million square feet of freehold community in Mohamed bin Rashid Al Maktoum City where 30 percent of the community is reserved exclusively for greenery.

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With a legacy and track record of more than 41 years, Sobha Group’s mission is to continue to disrupt existing standards of product quality and luxury...

“Meanwhile, the Meydan Sobha District One project is valued at $8 billion and is a joint venture development with Meydan Group across 45 million square feet of freehold land.” The end result regarding this latter project is an exclusive destination set aside for luxury villas and mansions, once again surrounded by expansive green parks and lagoons within the Mohammed bin Rashid Al Maktoum City area. “Sobha Group is also developing the Firdous Sobha scheme in agreement with the Umm Al Quwain Government,


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The five bedroom villas offer fantastic property investment opportunities

a mixed-use island development that will have villas, apartments, hotels, shops and leisure facilities with a total value of around $6.8 billion,” Menon adds. It is through projects such as these that Sobha Group has set itself apart from the crowd over the years, becoming a unique real estate entity with all the competencies and in-house resources available to deliver a project from conceptualisation to completion. Primarily focused on residential and contractual projects moving forward, the Company can now look forward to even more concerted success on these

With a reputation for unmatched construction and interiors, Sobha Group has delivered more than 91.32 million square feet of both residential and commercial projects

multiple fronts in the future. Menon concludes: “The Company’s residential projects include presidential apartments, villas, row houses, super luxury and luxury apartments, plotted developments, and aspirational homes. With a reputation for unmatched construction and interiors, Sobha Group has delivered more than 91.32 million square feet of both residential and commercial projects since inception, and it still has 71 ongoing projects with a developable area of 101 million square feet at present; making it the foremost backward integrated Company in the world.”

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Making Tomorrow a Better Place

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Al-Futtaim Carillion is compounding its status in the UAE as one of the region’s top tier contractors through its role in the development of Dubai World Trade Centre’s One Central Development Writer: Matthew Staff Project Manager: Richard Thomas

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l-Futtaim Carillion (AFC)’s long history of successful construction works in the UAE is currently culminating in one of the Company’s most high profile projects to date as it looks to apply its market-leading expertise to the Dubai World Trade Centre’s One Central Development. With roots tracing back to the early days of the region’s growth and development, AFC’s experience and local knowledge is almost unparalleled, naturally lending itself to projects

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such as these, and with a plethora of complex, large-scale developments under its belt over the years, this latest addition to the portfolio reaffirms its dominant market position. “The Company commenced activities in the mid-1950s under the banner of George Wimpey & Co. Ltd, then in the 1970s as Al-Futtaim Wimpey LLC,” introduces AFC’s Project Director Anil Kumar Madathil for DWTC’s One Central. “In 1994,

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the Company became Al-Futtaim Tarmac after a Wimpey/Tarmac asset swap and subsequently AlFuttaim Carillion LLC after a Tarmac demerger in 1999.” Moving into the modern day, “AFC was awarded Phase 1 of DWTC’s One Central development project through a competitive tender process in March, 2014”, Madathil continues. “Our ability to deliver Phase 1 on time, and with quality delivery, enabled us to secure Phase 2 in December, 2015 and subsequently, Phase 3 was awarded in December, 2016 through a competitive tender process.” Across all stages, AFC has been able to apply its commitment to safety, quality and delivery , beginning with Phase 1 of the One Central development which included a combination of commercial and hotel space as well as external finishes. Madathil details: “It involved the construction of two towers, a 16-floor hotel with 588 rooms, and an eightfloor, LEED Gold certified A-grade office building, with five Levels of basement, the construction of an LPG station, and

One Central, Phase 1A2

...the modern day Company continues to apply its substantial experience, knowledge and capabilities on major projects, so continuing to help create the new vision of UAE

a service culvert; all across a built-in area of 126,000 square metres, with an approximate contract value of AE$457 million.” Phase 2 of the development consists of two LEED Gold certified A-grade office towers as well as a link building, a retail area at ground level, a core restaurant at roof level, and associated external works and landscaping with a built-in area of 176,000 square metres. The approximate value of this middle stage has been stated at AE$739 million. Madathil rounds up: “Phase 3 is similar to the Phase 2 building with an additional car park extension and another service culvert with an approximate value of AE$749 million with a built-in area of approximately 186,000 square metres.”

Award-winning works

ANIL KUMAR MADATHIL, PROJECT DIRECTOR

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AFC has delivered numerous, complex megaprojects in the UAE over the course of its 40-year evolution, subsequently establishing itself as one


AL ABBASI FASTENERS & HARDWARE

PO BOX: 186427, DUBAI, U.A.E. TEL: +9714 2222200, FAX: +9714 2274172 E-MAIL: hatimz@abbasihardware.ae www.abbasihardware.ae

IMPORTERS, EXPORTERS & SUPPLIERS OF MARINE, OILFIELD & INDUSTRIAL EQUIPMENT

We are proud of our association with Al Futtaim Carillion (AFC) and congratulate them on WTC project.

We take this opportunity to introduce ourselves Al Abbasi Fasteners & Hardware (AFH) as one of the leading importers, stockists and dealers of building materials, hardware, hand tools, power tools, cutting tools, measuring instruments, fasteners, personal & industrial safety products, consumables and marine, oilfield and industrial order suppliers. Based in Dubai, UAE, and with over three decades experience, we are a company with highly qualified personnel and experience catering to the needs of the local market, government departments and multinational companies extending into the GCC.

AFC has undertaken major projects & contributed immensely in the development of the UAE. We have a strong and healthy business relationship with AFC of more than 20 years and look forward to associating with them on present and future projects with excellent products and services and wish them well for the future.

HITACHI | DEWALT | MAKITA | RASTA | STANLEY | STARRETT | JUBILEE | MIKALOR | HARRIS | PRESTO | DORMER | BMI | FIA | PROTOOLS | SATA

Projects. Contracts. Supplies...


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of the top tier contractors in the region. Its high standards and strict adherence to them encompasses areas of safety and quality is instilled across each and every member of its experienced team. “The Company has worked across the UAE, initially undertaking civil and infrastructure projects,” Madathil says. “Many of these early works were landmark projects in the development of the UAE and, today, the modern day Company continues to apply its substantial experience, knowledge and capabilities on major projects, so continuing to help create the new vision of UAE. “We currently have a number of ongoing projects across the infrastructure, retail, residential, commercial, leisure and education sectors working with some of the largest developers in the region.” Consequently renowned as one of the UAE’s most prestigious contractors - inevitably being earmarked for the country’s most prestigious projects the business has grown accordingly to cater for such demand; now comprised of 5,000 employees within its joint venture composition. The Company’s vast scale has also led it to organically expand and One Central’s Master Development

It is a great privilege to be involved in a development as prestigious as One Central, where we have had the opportunity to work on all three phases Dubai Trade Centre District-One Central Entrance

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diversify its capabilities, becoming a one-stop shop turnkey proposition for potential clients in the region. Madathil notes: “We have developed a reputation for delivering complex, high quality projects safely and on time and budget for our clients. We have a portfolio of award-winning works in areas vital to society. “From first concept to posthandover support, we provide high quality, cost effective and sustainable solutions, tailored to the needs of our customers. Recognised as a one-stop shop, Al Futtaim Carillion is proud to be able to provide a packaged integrated solution.”


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Incorporated into each Phase, and indeed within every project that AFC is involved in, is a series of additions and improvements to the Company’s skillsets and processes. A recent example on the technology front has included a configured app, ‘Field View’, which has been implemented to aid safety and quality monitoring on-site. “We have also configured this app to record snagging during the handover period,” Madathil adds. “Investing in and utilising this technology eases the execution and management of such activities. “Building Information Modelling (BIM) has also been implemented on the project for efficient management of design, commercial, procurement, programme and delivery. We are currently working with IT specialists to develop more technology-driven project monitoring.” And behind every new technological innovation is an employee whose loyalty is repaid through AFC’s support, training and skills development. Each individual is given the opportunity to gain the necessary skills to reach their full potential and evolve through the business; ensuring that the Company is continuously occupied by a specialised, highly qualified, effective and efficient team to help it realise its mission statement

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of ‘making tomorrow a better place’. “We provide equal opportunities and a safe and healthy workplace, and our other commitments to human rights reflect our belief that the success of the Company is linked with employee satisfaction and wellbeing. This is what helps us to attract and retain our people,” Madathil emphasises. Successful delivery of projects is the desired result from implementing such refined internal procedures, and this is once again underpinning AFC’s successful role at One Central; Phase 1 of the One Central development recently receiving the MEED quality award for Best Commercial Project of the Year in the GCC. Madathil concludes: “It is a great privilege to be involved in a development as prestigious as One Central, where we have had the opportunity to work on all three phases. This was possible only because of our outstanding teamwork and great support from our client, Dubai World Trade Centre (DWTC). “DWTC is one of the premier developers in the UAE and they have a great pipeline of projects. I believe our successful delivery will strengthen our relationship and improve our opportunities to participate in future tenders and project awards.”

In Madathil’s words, AFC’s general contractor appeal is unsurpassed as a result of the quality and professionalism that is showcased across each and every project; a differentiator that is certainly being displayed at present at One Central, where Phases 2 and 3 are in full swing. “Phase 2 is in the finishes, testing and commissioning stage and is programmed to be completed in the fourth quarter of 2017. The Phase 3 structure is ongoing and is programmed to be completed in the fourth quarter of 2018,” the Project Director explains.

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SAUDI

SMART

CITIES

CONFERENCE

E V E N T

2017

F O C U S

Dar Al Riyadh and Nispana Innovative Platforms unveil the Kingdom’s inaugural conference Saudi Smart Cities Conference 2017 E V E N T

D E TA I L S

WHEN: 16-18 May WHERE: Intercontinental Hotel, Riyadh, Saudi Arabia TWITTER: @ksa_smartcities WEBSITE: https://www.saudismartcities.net/

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THE FIRST annual Saudi Smart Cities Conference is a platform bringing together more than 1,000 participants from ministries and Governmental bodies from across the Kingdom of Saudi Arabia. With the event-held endorsement of the Ministry of Municipal and Rural Affairs (MoMRA), they will use this conference as a platform to bring in all the key stakeholders who are and will be involved to learn about the best practices and state-of-the-art technologies and products that will play a key role in developing their upcoming Smart Cities. Acting on the Deputy Crown Prince Mohammad bin Salman Al Saud’s Kingdom’s Vision 2030 plan, the Kingdom will be investing more

than US$500 billion into modernising its infrastructure across the 285 municipalities to provide the best quality of life for their citizens on par with global standards. The Saudi Smart Cities Conference being the first its kind in the Kingdom promises to feature international best practices, state-of-the-art technologies and create an interactive dialogue to engage citizens, youth and women in developing the Kingdom’s future cities. With all the 285 Municipalities going private, this conference is the need of the hour which will bring together the public and private entities on a national and international front and create dialogues which will help in making important decisions.


EUROPEAN

BUSINESS

AVIATION

E V E N T

CONVENTION

&

EXHIBITION

2017

F O C U S

Europe’s premier business aviation event will bring together thousands of professionals for the best side-by-side static aircraft display in the industry

E V E N T

D E TA I L S

Join European business leaders, government officials, manufacturers, flight department personnel and all those involved in business aviation for the European Business Aviation Convention & Exhibition (EBACE2017). Visit the website to learn more and register today.

WHEN: 22-24 May

WHERE: REGISTER TODAY Palexpo, Geneva

www.ebace.aero

CONTACT: bdorneanu@ebaa.org

WEBSITE: https://ebace.aero/2017

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THE 2017 European Business Aviation Convention & Exhibition (EBACE2017) is Europe’s premier business aviation event, bringing together thousands of business aviation professionals from Europe and around the world for three critical days - from Monday 22, May to Wednesday 24, May - at Geneva’s magnificent Palexpo. Nearly 13,000 business leaders, government officials, manufacturers, flight department personnel and all manner of people involved in nearly every aspect of business aviation will meet to conduct business and make buying decisions for the year ahead. EBACE exhibits will showcase 500 indoor exhibitors and nearly 60 business

aircraft on static display. The static display is the best way to see a side-byside comparison of business aircraft and it is conveniently located at the adjacent Geneva International Airport. In addition to the networking opportunities and the incredible static display, EBACE2017 will feature numerous high quality education sessions. Topics range from safety to enhancing your current operation to advancing your career, plus many more. EBACE is also the ideal venue for rising stars in the industry and those looking to attract new talent to their organisation, and will offer education sessions and networking opportunities to bring these two groups together.


Join European business leaders, government officials, manufacturers, flight department personnel and all those involved in business aviation for the European Business Aviation Convention & Exhibition (EBACE2017). Visit the website to learn more and register today.

REGISTER TODAY www.ebace.aero


AP&M

EUROPE

E V E N T

F O C U S Featured speakers and sessions at the summit include: > OEMs and the Aftermarket – Market Perspectives & Strategy with Ken Aso, Director, Boeing Parts Solutions and Alistair Forbes, Services Research Manager, RollsRoyce > Entry Into Service…and Beyond – Experiences and Results with Roland Rainer, Director, Head of Technical Planning, Swiss International Air Lines > Quantifying the Impact of Big Data and Health Monitoring for Airlines with Gary Smith, Business Lead – futureCabin and NEO, easyJet

The international exhibition attracts more than 4,000 attendees and features 200 exhibitors AVIATION WEEK Network’s ap&m Europe (airline purchasing and The Global MRO maintenance Procurement Expoexpo) is a longstanding, 31 May – 1 June 2017 networking event for the annual Olympia London, UK commercial aviation aftermarket, taking place on 30 May-1 June, 2017 in Visitor E V E N T D E TA I L S London, UK. Competition The event kicks off with a oneWin a luxury Bremont WHEN: 30 May - 1 June Watch worth £3,595! day summit on 30 May at the Hilton Visit www.apmexpo. com/comp for more Olympia, London, taking a strategic WHERE: Olympia London, UK Long Standing History details Gathering every level of the global airline supply chain since 2003 look at the European commercial WEBSITE:Meet the Buyers aftermarket and supply chain, Guarantees face-to-face airline introductions www.apmexpo.com featuring 25 industry leading speakers. Unbeatable Networking Dedicated formal & informal sessions to maximise value The international exhibition attracts Attracts Decision Makers more than 4,000 attendees and 91% of 4,000 attendees in 2016 influence or make the purchasing decision features 200 exhibitors offering a Platinum Sponsor:

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Gold Sponsors:

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Silver Sponsor:

Bronze Sponsors:

WERNER

AERO SERVICES

www.werneraero.com

wide range of aftermarket products and services; including MRO service providers, OEMs, parts manufacturers and distributors, supply chain and logistics, and many more. A unique feature of ap&m Europe is ‘Meet the Buyers’, a speed networking format between airline/mro buyers and exhibitors. All buyers are seated in a dedicated area of the show with exhibitors taking part in a series of 10 minute meetings with buyers of their choice. The three-day event combines formal and informal networking for the entire airline supply chain, allowing attendees to develop existing business relationships and create new contacts in this fast-paced industry. AP&M Europe is sponsored by Bollore Logistics, Aerfin, Bombardier MRO, Fokker Services, TP Aerospace, Heico, AAR Corp and Werner Aero Services. Opening times for the summit are Tuesday, 30 May from 8-5; Wednesday31 May from 9-5.30; and Thursday 1 June from 9-3.


The Global MRO Procurement Expo 31 May – 1 June 2017 Olympia London, UK

Visitor Competition Win a luxury Bremont Watch worth ÂŁ3,595! Visit www.apmexpo. com/comp for more details

Long Standing History

Gathering every level of the global airline supply chain since 2003

Meet the Buyers

Guarantees face-to-face airline introductions

Unbeatable Networking

Dedicated formal & informal sessions to maximise value

Attracts Decision Makers

91% of 4,000 attendees in 2016 influence or make the purchasing decision

Platinum Sponsor:

Gold Sponsors:

Silver Sponsor:

Bronze Sponsors:

WERNER

AERO SERVICES

www.werneraero.com

Supporter:

Official Publication:

Media Partners: EUROPE& MIDDLEEAST

Register to attend today: www.apmexpo.com/register


UK

TRADE

&

EXPORT

FINANCE

E V E N T

CONFERENCE

F O C U S

Analysing the crucial role of trade and exports in growing the UK economy UK Trade & Export Finance Conference 2017 E V E N T

D E TA I L S

WHEN: 15 June WHERE: The Grange Tower Bridge, London CONTACT: gnaughton@gtreview.com WEBSITE: www.gtreview.com

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2017

THE UK Trade & Export Finance Conference, the UK’s leading gathering of trade and export finance professionals, business heads and trade experts will take place at The Grange Tower Bridge, London on 15 June. With discussions centred around the crucial role of trade and exports in growing the UK economy, senior figures from business and Government will take to the stage in a series of addresses and debates, with audience participation and networking at the forefront of proceedings. Three morning and afternoon streams will offer delegates the chance to personalise their experience, with sessions covering UK manufacturing,

emerging markets, regulation and compliance, fintech and digitalisation, SME perspectives and more. High level representatives from the likes of JCB, UK Export Finance, CBI, Honda Motor Europe, Brompton Bikes, EEF and Heathrow Airport (plus many more) will be on stage, offering expert guidance for all attending delegates. For UK companies looking to enter international markets, source financing to grow their exports, or gain expertise from market peers, this is a key annual gathering where the right relationships will be made. More than 350 delegates are set to gather at this annual conference, a highlight for the UK exporting community. In the evening following the conference will be the annual UK Export Excellence Awards, recognising the achievements of the UK’s exporters over the past year. Judged by an independent panel of experts, these awards reward excellence in exporting across a range of sectors and regions. All companies and service providers involved in international trade and finance are invited to secure a table at this annual celebration of UK exporting. Included will be a pre-ceremony drinks reception, threecourse dinner, awards presentation ceremony, guest speaker and afterdinner entertainment. Contact Grant Naughton at gnaughton@gtreview.com for more details on the conference and awards ceremony, or visit www.gtreview.com. A limited number of free corporate passes are available.


#GTRUK

UK Trade & Export Finance Conference 2017

15% discount code: OUTLOOK15

London, UK | The Grange Tower Bridge June 15, 2017 Defining the next steps for UK exports With support from UK Export Finance, EEF, British Exporters Association, the International Chamber of Commerce UK and many more, this is the UK’s leading gathering of trade and export finance professionals, business heads and trade experts. Chairman for the day is Rt. Hon. Mark Simmonds, Former Foreign & Commonwealth Office Minister, who will be joined on stage by high-level representatives from the likes of JCB, Honda Motor Europe, CBI, Brompton Bikes, Rolls Royce and Heathrow Airport, to name a few.

“This should be a permanent fixture for all UK exporters. Whether a SME or large multinational the forum provides deep insight on the key issues and opportunities. Highly recommended.”

IN PARTNERSHIP WITH

G Buck, GKB Ventures

Find out more at www.gtreview.com or contact Grant Naughton at gnaughton@gtreview.com


RUSSIA

&

CIS

GAS

TO

CHEMICALS

E V E N T

CONFERENCE

F O C U S

Key issues for the future gas industry wil be discussed at the second GTCC Russia & CIS Gas to Chemicals Conference E V E N T

D E TA I L S

WHEN: 18-19 September WHERE: Intercontinental Moscow Tverskaya Hotel, Moscow, Russia CONTACT: Moscow@europetro.com WEBSITE: www.europetro.ru

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NATURAL GAS global consumption growth slowed down in the past three years but despite this, natural gas will remain the fastest growing fossil fuel with annual demand growth of 1.5-1.8 percent. Decisions on new investments in the gas industry were made in the past when prices for hydrocarbons - mainly oil & gas - were far higher than are seen these days. These past investment decisions cause ‘overcapacity’ nowadays and put pressure on international market supply. With this in mind, in 2016, Euro Petroleum Consultants organised a new format gas event known as GTCC (Russia & CIS Gas to Chemicals

Conference). The event was wellreceived and gained popularity and the decision was made to hold it annually. The second edition of GTCC will focus on the different technology options in the treating and converting of natural gas into more valuable products such as chemicals, petrochemicals and fuels. The main topic of discussion at GTCC 2017 will be Russian & CIS gas industry development and the world’s key trends. In addition, the following areas will be investigated: Gas Processing and Liquefaction; NG to Ammonia & Derivative Fertilizers; Methanol & Derivative Petrochemicals; NG & APG to Fuels. Russia & CIS Gas to Chemicals Conference will take place on 18–19 September at the InterContinental Moscow Tverskaya Hotel and will bring together the world’s industry leaders, refiners and suppliers to share new technology developments and discuss innovative ways to use, recycle and recover catalysts in residue upgrading processes. As usual, the event format is designed to encourage networking and open discussions. The magnificent venue, InterContinental Moscow Tverskaya Hotel is located in Tverskaya, one the main streets of Moscow, and provides every service a conference delegate requires.


ASIA- CAT

&

ME- CAT

2017

E V E N T

F O C U S

service providers and end users will be invited for a unique opportunity to be brought up to date with the latest developments. The Asian edition ‘ASIA-CAT - Asia Catalyst Technology Conference’ will take place on 11-12 October in Bali alongside the well-established ‘ASIATECH - Asia Downstream Technology Forum’. ASIA-TECH is the leading forum for producers, solution providers, technology companies and EPCs to share innovative practices that will enable companies to achieve bestin-class performance. ASIA-TECH and ASIA-CAT will offer cutting-edge presentations from the industry’s leading experts providing real case studies and first-hand experiences. The Middle East edition, ‘ME-CAT - Middle East Catalyst Technology Conference’ will take place on 6-7 October in Bahrain during the same week as the very successful BBTC MENA - Bottom of the Barrel Technology Conference. Established 16 years ago, Euro Petroleum Consultants’ BBTC - Bottom of the Barrel Technology Conference Series continues to be the only event that focuses on technologies, project trends, catalysts margins, help achieve better product and equipment innovations for residue quality, higher yields and longer cycle upgrading in refineries around the world. lengths; all this with relatively small ME-CAT 2017 and BBTC MENA will investment. take place under the Patronage of The global catalyst market is booming and is forecast to reach US$33 H.E. Shaikh Mohammed bin Khalifa billion a year by 2018. Developments in Al Khalifa Minister of Oil, Kingdom refining, petrochemicals and chemicals of Bahrain on 4-5 December in Bahrain. The conferences are very as well as environmental factors are well supported by key regional and increasing the demand for higher performance catalysts and the catalyst international companies and confirmed to participate include Bahrain producers are introducing enhanced Petroleum Company (BAPCO), Saudi products to meet this demand. Aramco, Saudi Aramco Total Refining With this in mind, Euro Petroleum and Petrochemical Company (SATORP), Consultants are pleased to launch their new series of catalyst technology TAKREER Research Centre, Honeywell UOP, ExxonMobil, Shell Global conferences taking place this year in Asia and the Middle East where catalyst Solutions, Crystaphase, Nickelhuette and many more. suppliers, licensors, contractors,

A new series of catalyst technology conferences are set to discuss the latest developments in the sector CATALYTIC PROCESSES are at the heart of all refineries and petrochemical complexes. With the recent drive for increased integration, the number of units using modern catalysts has increased significantly. The right catalyst can help improve

ASIA-CAT ME-CAT 2017 E V E N T

D E TA I L S

WEBSITE: www.europetro.com

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FIRST ANNOUNCEMENT & CALL FOR PAPERS ASIA-CAT 2017 Asia Catalyst Technology Conference 11&12 October, Bali

ME-CAT 2017 Middle East Catalyst Technology Conference 6 & 7 December, Bahrain

ASIA-CAT will take place during the same week as ASIA-TECH

ME-CAT will take place during the same week as BBTC MENA

Euro Petroleum Consultants are proud to announce the launch of our new series of conferences dedicated to downstream catalysts taking place in Asia and the Middle East in 2017. Catalytic processes are at the heart of all refineries and petrochemical complexes and with the recent drive for increased integration, the number of units using modern catalysts has increased significantly. The global catalyst market is booming and is forecast to reach 33 billion USD a year by 2018. Developments in refining, petrochemicals and chemicals as well as environmental factors are increasing the demand for higher performance catalysts and the catalyst producers are introducing enhanced products to meet this demand. Our catalyst conferences will give catalyst suppliers, licensors, contractors, service providers and operating companies the unique opportunity to learn about the latest developments in the sector.

Key Topics ■ Catalytic Reforming (CCR & SR) & Isomerisation Catalysts ■ Hydroprocessing Catalysts (Hydrotreating, VGO Hydrocracking) ■ FCC Catalysts for max Naphtha and max Olefins ■ Selective Hydrogenation Catalysts ■ Residue Hydrocracking (Ebullating Bed & Slurry Processes) ■ Catalytic Dewaxing ■ Solid Bed Alkylation Catalysts ■ Catalysts for Aromatics, Olefins & Detergents ■ Catalyst Management – Guard Beds, Regeneration, Spent Catalyst, Metals Recovery, Presulfiding, Monitoring Tools and Instrumentation ■ Modern Catalyst Testing, Evaluation Techniques & Procedures

Sponsorship & Exhibition Opportunities: There are a variety of different packages available to ensure your company enjoys a high profile at our events. Please contact us for more details.

How to contact the Organiser: ASIA-CAT 2017 Conference Director Marina Marchovska marina_marchovska@europetro.com ME-CAT 2017 Conference Director Laura McManus laura@europetro-me.com www.me-cat.biz

www.europetro.com


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Complementing the production of Africa Outlook, Asia Outlook and Europe & Middle East Outlook magazines, Outlook Publishing’s award-winning in-house team is now utilising these same specialist production skills to offer a full and bespoke range of editorial, design and marketing services via its new Outlook Creative Services division. For more information on how we can work with you in providing a plethora of completely flexible and customisable production services, please visit www.outlookpublishing.com/creative-services

DESIGN: Stephen Giles +44 (0) 1603 959 656 steve.giles@outlookpublishing.com

EDITORIAL: Matthew Staff +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com

Mandy Farnell +44 (0) 1603 959 661 mandy.farnell@outlookpublishing.com

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Europe & Middle East Outlook - Issue 18  
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