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2017’s Mining Indaba was epitomised by a feeling of cautious optimism in Africa’s mining and resources domain as the annual event analysed the ongoing sector recovery on the continent

AFRICA CUP OF NATIONS 12 Africa Cup of Nations 2017 places Africa’s footballing elite on the global stage

TICTS 84 Tanzania’s largest specialised container terminal looks to future growth

THE NAIROBI HOSPITAL 104 More than 60 years of quality healthcare

PATULA RISK & MONTIGNY 132

Creating synergy in risk insurance

AFRICA OUTLOOK ISSUE 47 FEATURING: ALLIED COMPANY LIMITED | MASTER POWER TECHNOLOGIES | THE BIG 5 CONSTRUCT NORTH AFRICA


Business Travel Guides

A complete guide to the world’s most popular locations

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Nelson Mandela Bay Metropolitan Municipality With the historical and natural appeal of Port Elizabeth at its heart, the Eastern Cape’s prime asset means business on a more relaxed scale

Facts & Figures

Writer: Matthew Staff outh Africa has an embarrassment of riches to showcase to the millions of tourists who grace their shores each year, with few as impressive and dynamic as the coastal region of Nelson Mandela Bay. Named after the country’s most significant and renowned leader, and containing one of the country’s largest cities in the form of Port Elizabeth, the Eastern Cape-located area is epitomised by the so-called Friendly City of PE; selling itself as an accommodating and sun-kissed stretch of urban-meetsbeach that brings holiday makers in, in their droves, and gives business travellers the perfect relaxing retreat

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away from the boardroom. Also comprising areas including Despatch and Uitenhage, it is the 16 kilometre stretch of coastline that not only acts as one of the country’s main seaports along Algoa Bay, but that sets the scene for the region as a whole. Yet, away from the stunning beaches and warm seas there is plenty to see inland too. Copious museums documenting Port Elizabeth - and indeed South Africa’s chequered history are rare walls amid a plethora of natural beauty that acts as the primary tourist attractions, and it is this walk on the wild side that the business traveller should look to take no matter how long their stay in Port Elizabeth.

South Africa Eastern Cape

Languages:

Xhosa, Afrikaans, English

Area:

1,959 square kilometres

Population (2011): 1.1 million Currency:

Rand

Time zone:

UTC+2

Dialling code:

+27

Internet TLD:

.za

The Business End

From an industrial standpoint, historically, the majority of all regional trade came through Port Elizabeth, and while its coastal positioning still lends itself to importGiven its attractions and pulling factors as a location, export opportunities - especially in the ore-loading and it probably comes as no surprise that Nelson Mandela distributing domain - the city is now better known for Bay’s primary economic driver has been through being the home of South Africa’s motor vehicle trade, tourism ever since the municipality’s inception in 2001. with manufacturing the single largest contributor to the The combination of safe and hospitable swimming local economy. beaches like King’s Beach and Hobie Beach, combined Housing the likes of General Motors, Ford and with numerous local historic landmarks like Continental, its natural bridge to wider the Donkin Heritage Trail - which includes international conglomerates leaves no links to the Campanile bell tower, the shortage of opportunity for the world’s city hall, the Donkin Reserve Park and executive community to explore Monument, and the old stone Fort Nelson Mandela Bay at some point in Frederick - only scratch the surface their careers; and once they arrive, of sights to behold when visiting it’s probable that cars and ore will the area. be quite low down on their priority Veering towards the central list. business district of Port Elizabeth, From an accommodation however, and there is still an standpoint, the Bay offers a myriad underlying current of economic of options in regards to price, style acumen to be found; dominated in the and location; with five star hotels in skyline by the towering Eastern Cape City Hall, Port Elizabeth abundance or wildlife-situated resorts for post office headquarters. those in search of a break from urban life.

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around the world, and has subsequently significance like so many national cores been lauded for its deep historical 1886. As such, the area has never day El Dorado upon its discovery in gold mining hub described as a modern fortune - derives from its origins as a three capital cities, its fame - and Despite not being one of South Africa’s renowned representative. country’ largest city and most globallyaccolades, as the nearly all of the Africa’s official titles but barely any of South ohannesburg claims

overhaul of older buildings into newer and what seems like a continuous Comprising numerous CBDs present and to the future. the city serves as a glimpse of the these pivotal eras - but on the whole, and museum array that still allude to elements of Joburg’s infrastructure positive at times - and there are this depiction has been less than Of course, in more recent history, generations. wider country’s maturity over the depicting the current status of the and visitors alike; its image perfectly become the modern option for locals

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Our Business Travel section not only gives executives the complete guide to the world’s most popular and populous locations, but also gives said locations the perfect opportunity to showcase their own businesses, events, venues and services to a truly international audience and readership of more than 165,000 each month. system based on a Rea Vaya bus rapid recently unveiled city, and its more outside of the Gautrain link system, its commuter rail Metrorail Gauteng minibus taxis, to its from metered and for by everything African hub; catered than in any other South and speedily is now easier landscape efficiently, safely ability to get around the vast International Airport, the Upon arriving at OR Tambo system. so too did the city’s internal transport entertainment became more refined, fine dining and globally appealing sprawl; and as Joberg’s approach to benefitted from the city’s urban areas such as Soweto and Alexandra Constitution Hill found their feet; as the Apartheid Museum and However, as landmarks including over the years. visitors and the surrounding cities role as a link between international even more refined; having played its long-haul transport infrastructure is in the tourism stakes, means that its lags behind Cape Town and Durban Ironically, the fact that Johannesburg

Johannesburg

Writer: Matthew Staff

development been one borne out of concerted business acumen and modernity, Johannesburg’s road to global recognition has Evolving from a mining nucleus to a role model of economic

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destination. thrive as a popular business travel still has more than enough to in Cape Town and Durban, it the scale of its neighbours into tourist prosperity on necessarily transcended and while this has not and cultural hubs, leading industrial one of the world’s recognition as of its global an indictment city skyline is constructs, the

extensive collection of freeways. branching out to the country’s most the Johannesburg Ring Road, and equally benefit to this day; initially via the rest of the country, and visitors network over the decades as a link to had to build an extensive highway As an inland city, Johannesburg has is the plain and simple open road. Topping all of those options though, smartcard payment system. temperature: 41.4°C Highest recorded Climate:

Subtropical highland

Time zone:

UTC+2

Currency:

Rand

GDP:

US$83.9 billion

Population (2011): 4.4 million Area:

335 square kilometres

Languages:

Xhosa English, Zulu, Afrikaans,

Country:

South Africa

Facts and figures

Transport links

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W E L C O M E The Next Wave of Growth For the past three years Africa Outlook has partnered with the annual Investing in African Mining Indaba; sharing success stories, cautionary tales, industry forecasts and optimism in the light of uncertainty amid a backdrop of a fluctuating sector. While the mining and resources industry has been less than ideal over the past 24 months, the event itself has 2017’s Mining Indaba was epitomised by a feeling cautious optimism in Africa’s mining and continued to flourish; becoming a home ofresources domain as the annual event analysed the ongoing sector recovery on the continent for roundtable discussion, structural planning and the sharing of expertise among Africa’s sector elite. This year’s conference was no different as the 2017 Mining Indaba welcomed thousands of attendees to ‘Leverage the Next Wave of Growth’ in Cape Town. We caught up with the event’s Director of Marketing and Media Relations, Phil LoFaso as he discussed the logistics of the event, the upshots of the discussions there, and what he believes is in store for the industry over the coming months. Compounding this finale in our November edition and this month’s publication has been a series of interviews conducted with many of the attendees at this year’s event. Led by the Metorex Group which spans across both issues, we also spoke with Mintek, Cresco Project Finance, Sentula Mining and TiZir - the Group behind the Grande Côte Operation - this month to complete the annual coverage. The remainder of our yearly bumper edition - as you’d expect - contains a plethora of market-leading enterprises all bracing themselves for the year to come. Tanzania International Container Terminal Services is looking to upgrade its hub at the heart of Dar es Salaam Port, The Nairobi Hospital is set to save even more lives following the unveiling of its brand new facility, Master Power Technologies will optimise its R&D products to maintain its gap ahead of the chasing sector pack, and Schneider Electric shouts loudly and clearly that “Life is On” across both its East African operations and its Mining, Minerals and Metals division. Away from the business world, we also look back to the recent Africa Cup of Nations in Gabon before assessing whether any of the leading protagonists can make an impact on the global stage when the World Cup extends its arm more extensively to the continent in 2026. WWW.AFRIC AOUTLOOKMAG.COM

AFRICA CUP OF NATIONS 00 Africa Cup of Nations 2017 places Africa’s footballing elite on the global stage

TICTS 00 Tanzania’s largest specialised container terminal looks to future growth

THE NAIROBI HOSPITAL 00 More than 60 years of quality healthcare

PATULA RISK & MONTIGNY 00

Creating synergy in risk insurance

AFRICA OUTLOOK ISSUE 47 FEATURING: ALLIED COMPANY LIMITED | MASTER POWER TECHNOLOGIES | THE BIG 5 CONSTRUCT NORTH AFRICA

EDITORIAL Editorial Director: Matthew Staff matthew.staff@outlookpublishing.com Deputy Editor: Phoebe Calver phoebe.calver@outlookpublishing.com

PRODUCTION Production Manager: Daniel George daniel.george@outlookpublishing.com Art Director: Stephen Giles steve.giles@outlookpublishing.com Advert Designer: Mandy Farnell mandy.farnell@outlookpublishing.com Images: Thinkstock by Getty Images

BUSINESS Sales Director: Nick Norris nick.norris@outlookpublishing.com Operations Director: James Mitchell james.mitchell@outlookpublishing.com Heads of Projects: Arron Rampling arron.rampling@outlookpublishing.com Donovan Smith donovan.smith@outlookpublishing.com Kane Weller kane.weller@outlookpublishing.com Tom Cullum tom.cullum@outlookpublishing.com Training Development Manager: Eddie Clinton eddie.clinton@outlookpublishing.com Sales Managers: Joe Palliser joe.palliser@outlookpublishing.com Ryan Gray ryan.gray@outlookpublishing.com Project Managers: Callam Waller callam.waller@outlookpublishing.com Josh Hyland josh.hyland@outlookpublishing.com Joshua Mann joshua.mann@outlookpublishing.com Stuart Parker stuart.parker@outlookpublishing.com

ADMINISTRATION Finance Director: Suzanne Welsh suzanne.welsh@outlookpublishing.com Office & Finance Manager: Sophia Curran sophia.curran@outlookpublishing.com WEB DESIGN: Hamit Saka IT: James Le-May

OUTLOOK PUBLISHING Managing Director: Ben Weaver ben.weaver@outlookpublishing.com Chairman: Mark Weaver CONTACT Outlook Publishing Ltd Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Sales: +44 (0) 1603 959 652 Editorial: +44 (0) 1603 959 655 SUBSCRIPTIONS Tel: +44 (0)1603 959 655 Email: matthew.staff@outlookpublishing.com

www.africaoutlookmag.com Like us on Facebook - facebook.com/africaoutlook Follow us on Twitter - @Africa_Outlook

Matthew Staff

Editorial Director, Outlook Publishing

Enjoy the issue!

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In this issue of Africa Outlook...

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SHOWCASING LEADING COMPANIES Tell us your story and we’ll tell the world

MINING & RESOURCES

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MINTEK The Next Horizon

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CRESCO PROJECT FINANCE Grow, Rise, Thrive

A one-stop shop for mineral and metallurgical innovation

Turning ideas into a reality

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NEWS

All the latest top stories from across Africa

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SPORT

First Africa, Next the World?

Africa Cup of Nations 2017 places Africa’s footballing elite on the global stage

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FINTECH A Matter of Perspective: The Effect of Regulations on Innovation

The role of regulatory bodies on security solutions

S E C T O R

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F O C U S

MINING & RESOURCES The Next Wave of Growth Mining Indaba forecasts longterms profits in African mining

BUSINESS TRAVEL

GUIDE Nelson Mandela Bay A walk on the wild and wonderful side

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GRANDE CÔTE OPERATION Senegal’s Grande Vision A world-class mineral sands entity

SENTULA MINING

LIMITED A New Era in Mining

Finding balance in a fluctuating commodities market METOREX (PTY) LTD

Long-Term Perspective

Uniquely positioned in the Southern African base metals mining industry WINDER CONTROLS

(PTY) LTD In Full Control

The technology leader in shaft hoisting and three-chamber energy recovery systems


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TANZANIA

INTERNATIONAL CONTAINER TERMINAL SERVICES (TICTS) A Partner for Tanzania, and Africa Tanzania’s largest specialised container terminal looks to future growth

T E C H N O L O G Y

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MASTER POWER TECHNOLOGIES Energising Secure Power

ENERGY & UTILITIES

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Providing innovative and evolutionary engineered power solutions

SCHNEIDER ELECTRIC EAST AFRICA A Global Company Optimising its Local Presence Life is On in East Africa

ECONET TELECOM

LESOTHO Better Serving Customers

Providing international standard telecommunications services

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MONTIGNY Independent, Bespoke, Innovative Creating synergy in risk insurance

LIMITED A Bigger and Better Allied

SCHNEIDER ELECTRIC MINING, MINERALS AND METALS SOUTH AFRICA Life is On

Making energy safe, reliable, efficient, productive and green

ENSURE INSURANCE

PLC Don’t Just Insure... Ensure Exceeding customer expectations

Ghana’s first indigenous oil marketing Company

MANUFACTURING

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MOTISUN GROUP LTD Rising Across Africa A commitment to sustainable manufacturing growth

H E A L T H C A R E

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C O N S T R U C T I O N

THE NAIROBI HOSPITAL

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A Clinical Master Plan

More than 60 years of quality healthcare

KALYAN HOSPITALITY DEVELOPMENT LTD. Making History in Africa and Beyond

A base for nationwide social and economic development

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OLD MUTUAL ZIMBABWE Taking Responsibility

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VICTORIA COMMERCIAL BANK Credit Where Credit is Due

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GTR AFRICA TRADE FINANCE WEEK 2017

F O O D & D R I N K

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THE BIG 5 CONSTRUCT NORTH AFRICA

INTEGRATED CATERING COMPANY LIMITED (ICCL) Africa’s Fastest Growing Catering Company

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DRC MINING WEEK EXPO & CONFERENCE

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MINISTRY OF HEALTH SWAZILAND Striving for Universal Health Coverage

F O C U S

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Taking healthcare to the people

Showcasing power, trade and infrastructure opportunities across the African continent

Contributing towards Zimbabwe’s socio-economic development

Commendable growth through troubled times

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3RD ANNUAL POWERING AFRICA SUMMIT

A promising future in industrial catering

Providing unrivalled access to companies and institutions doing business across the continent

Connect with the growing North African construction market

Get your head out of the ground and look up for new business opportunities in the DRC

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OIL & GAS

Economic Development in the Pipeline In a major initiative to strengthen the West African economy, the Kingdom of Morocco and Federal Republic of Nigeria have announced that they will jointly develop a new regional gas pipeline connecting the two countries, bringing the resources of Nigeria to Morocco, its neighbours and Europe. The Trans-African Pipeline project was announced during a Royal visit to Nigeria by His Majesty, King Mohammed VI, of Morocco, with President Muhammadu Buhari of Nigeria, and is designed to stimulate large-scale economic growth across the region. By accelerating the electrification of the region, the Trans-African Pipeline will improve access to energy across West Africa. This will help address one of the region’s most significant barriers to development; the lack of affordable energy. In addition, the project will strengthen energy exports to Europe, linking Nigerian gas to the European energy market through Morocco.

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In West Africa, the Trans-African Pipeline is designed to support the creation of industrial hubs that attract foreign investment. The project will therefore facilitate the expansion of sectors ranging from industry to food processing to fertilisers and improve the competitiveness of exports, particularly amongst African countries. Currently, intra-continent trade accounts for only 17 percent of African countries’ international trade, much lower than in Asia or Europe, in part because trade costs between African countries are often comparatively higher. Designed with the participation of all concerned parties with the aim of speeding up electrification projects in the region, the project will also establish

a competitive regional market for electricity, likely to be linked to the European market of energy. It will also spur local transformation of natural resources available for national and international markets. “The pipeline will run an estimated 4,000 kilometres along the west coast of Africa,” Ithmar Capital noted. “The countries through which it runs and the exact route will be determined as the project moves forward, based on further research. “Morocco and Nigeria are eager to work with all countries in West Africa to ensure their economies and people benefit from the project.” Together, the two agreements will create a formal structure to build relationships and create new opportunities between businesses in Morocco and Nigeria. They also represent a major commitment by two of Africa’s largest economies to collaborate on regional initiatives that will continue the continent’s development. The Nigerian Minister of Foreign Affairs, Dr Geoffrey Onyema, stated: “This South-South open platform will accelerate the structural transformation of the national economies of the region, thereby putting the entire region on a higher growth path.”

GO TO WWW.AFRICAOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM AFRICA


TECHNOLOGY

our network coverage sites and will additionally deploy new 3G U-900 equipment, which will greatly improve data coverage – especially indoors – while delivering additional network capacity,” he explained. According to Versi, this upgrade will enable Airtel subscribers to experience enhanced services across the network. In the long-term, the network

modernisation exercise prepares Airtel to handle future and growing demands of its customers and also align with emerging technologies. “We are here to invest and grow with Malawi. We will rebuild the network infrastructure and make it robust and more stable with the key focus on customer satisfaction,” Versi continued. Meanwhile, during the modernisation period, customers will be informed on the transition schedules which will happen – particularly during night hours – to mitigate service interruptions. This major multibillion kwacha upgrade exercise reaffirms Airtel Malawi’s commitment to the Malawi market and to maintain market leadership in the provision of competitive, modern, reliable, and accessible mobile phone technologies and services across the country; through its vast countrywide network infrastructure.

Since its inception in Singapore in 2015, Mining Investment Conferences have successfully expanded beyond Asia to Panama, Oman and Nigeria with the same core objectives of highlighting mining investment opportunities in the host country and region as well

as providing a networking, business matching and partnerships platform. With growing interest to explore other sources of mining investment opportunities in the Southern African region, the response towards Mining Investment Botswana has been encouraging. One of the conference speakers, Mr Clyde Russell, Asia Commodities and Energy Columnist at Thomson Reuters, said: “I am pleased to return to the Southern African region to share my insights on the mining industry and investment opportunities.” Mr Harvey Nkosi, Country Manager – Group Business Development in SADC region at Fraser Alexander, added: “Fraser Alexander is honoured to be one of the sponsors for Mining Investment Botswana and we enjoy reaching out to various conference attendees at the event.”

Airtel Malawi Invests US$20.8 Million to Upgrade Network Quality Airtel has disclosed a US$20.8 million investment project to modernise its network equipment with the aim of delivering improved quality of its voice and data services in Malawi. This intensive upgrade exercise is set to roll out next month in March until July, 2017, and Airtel Malawi’s Networks Director, Hussein Versi has highlighted that all its sites located nationwide will be modernised with new equipment that will extend network coverage and improve its voice and data service quality and reliability. “From next month we shall start installing new equipment for

Hussein Versi, Airtel Malawi Networks Director

MINING & RESOURCES

Mining Investment Botswana Opens its Doors Mining Investment Botswana, part of the Global Mining Investment Conference Series, was launched in Gaborone, Botswana from 13-15 February, 2017. It is the only location in Southern Africa within the entire Mining Investment Series for 2017 and aimed to draw international investors to Botswana to explore the mining opportunities in the country and the region. Mining Investment Botswana is a strategic global mining conference that connects miners, investors, government officials and service providers for networking, partnering and business matching opportunities.

GO TO WWW.AFRICAOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM AFRICA

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FINANCE

South Africa Targets High Earners in Revenue Boost South Africa will introduce a new personal income tax rate for high earners to help rein in the budget deficit, said Finance Minister Pravin Gordhan, as Treasury warned political risks could derail an improving growth outlook. Poor economic growth in South Africa has stymied the Government’s ability to generate revenue and there is no major turnaround imminent, the Treasury said in the budget, forecasting growth at just 1.3 percent in 2017, up from 0.5 last year. This is well short of the Government’s targeted five percent annual growth needed to slash unemployment currently at 26.5 percent of the labour force. Treasury had flagged raising an extra R28 billion ($2 billion) through taxes this year, and the new top income tax rate of 45 percent for annual taxable incomes above R1.5 million is expected to raise more than half of the amount.

TECHNOLOGY

Vodafone’s Safaricom Faces Break-Up Call from Kenyan Lawmaker A Kenyan lawmaker proposed breaking up Safaricom, the country’s biggest telecoms operator, because of its role in providing mobile financial services. Safaricom, which is 40 percent owned by Britain’s Vodafone, not only has Kenya’s biggest number of subscribers, it also dominates the country’s thriving mobile-based financial services sector with its F I N A N C E

Egypt Maintains Key Interest Rates Egypt’s central bank left its key interest rates unchanged at a meeting of its Monetary Policy Committee, the bank said in a statement, the third consecutive meeting where it kept rates on hold. The bank kept its overnight deposit rate at 14.75 percent and its overnight lending rate at 15.75 percent. The decision comes after Egypt’s core inflation rate soared in January to 30.86 percent, its highest in more

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innovative M-Pesa platform. M-Pesa has been widely hailed as an example of a developing region successfully adapting a new technology ahead of others and then exporting the idea globally, and as a ‘good news’ story for African business. Jakoyo Midiwo, the deputy minority leader in Kenya’s national assembly, said he was proposing amendments to laws on banking and communications to force Safaricom to separate M-Pesa, which is regulated by the central bank, from telecoms. Such a move was necessary because Safaricom was offering banking services without the necessary licence, he added. than a decade, as the effects of its November currency float and IMFendorsed austerity measures rippled through the economy. The central bank quit pegging the Egyptian pound to the dollar in November in an effort to attract foreign capital. The pound consequently weakened from 8.8 pounds to the dollar to roughly 20 pounds in December. The November float was part of Government reforms aimed at clinching a three-year $12 billion loan agreement with the International Monetary Fund that included slashing subsidies.

GO TO WWW.AFRICAOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM AFRICA


R E TA I L

TECHNOLOGY

South Africa ShopriteSteinhoff Tie-Up

Airtel Reaffirms African Commitment Airtel Africa has refuted speculative media reports erroneously stating its possible exit from Africa. The organisation has reaffirmed that it remains committed to Africa and will continue to invest in its operations to grow sustainably in Africa. Raghunath Mandava, Managing Director and Chief Executive Officer, Airtel Africa, says: “All the steps taken recently with regard to human resources and infrastructure have been geared towards readying the organisation to grow efficiently

C O N S T R U C T I O N

Kenya Reveals Road Building Partnership Ten companies have expressed interest in building a major road project from Nairobi into the Rift Valley and managing it for 30 years, Kenya’s Public Private Partnership Unit (PPPU) has said in a statement. The East African nation is seeking more private investment to maintain the pace of spending on

and sustainably in the medium to long-term. The Company remains committed to competing in various markets and providing more choice to customers through further investments to ensure consistent delivery of quality and value for money services to our customers.” highways, railways and other vital assets while reducing the budget deficit. The Public Private Partnership model has been touted as a promising route to fund new infrastructure across Africa, a continent that struggles with poor transport networks. But analysts say financing has often stumbled over Government guarantees and revenue sharing deals. The statement did not name the interested companies.

Minority investors in South Africa’s Shoprite are worried they’re getting a raw deal in the supermarket chain’s potential tie-up with international furniture and household goods merchant, Steinhoff to create an African retail giant. Under the proposed deal, Steinhoff will sell its African assets to Shoprite in return for a controlling stake in the $8 billion grocery chain, and Steinhoff will exchange its shares for those of Shoprite’s top two shareholders. If approved, it will allow Steinhoff to hive off its struggling African assets – made up mainly of clothing, shoe and textile Company, Pepkor – into a new, separately listed merged entity called Retail Africa and possibly prompt a higher investor rating for its fastgrowing European businesses. F I N A N C E

Standard Chartered Botswana Chief Executive Resigns The head of Standard Chartered Botswana, Moatlhodi Kefentse Lekaukau has resigned, the British bank commented, without giving reasons. “Mr Lekaukau has successfully guided the Company through the difficult business environment of recent years, maintaining a strong balance sheet and ensuring a balance between investment and returns to shareholders,” the Bank said. Standard Chartered Botswana, the country’s third largest bank by loan book, reported an 85 percent drop in 2015 profit to 47 million pula ($4.52 million) due to higher interest expenses coupled with a 100 million pula impairment charge, which the Bank said was largely for one corporate client.

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TELL US YOUR STORY

AND WE’LL TELL THE WORLD AFRICA OUTLOOK is a digital and print product aimed at boardroom and hands-on decision-makers across a wide range of industries on the continent. With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of Africa. We reach an audience of 165,000 people across the continent, bridging the full range of industrial sectors: mining; oil & gas; logistics; resources; manufacturing; construction; engineering; technology; food & drink; retail; finance; and healthcare. In joining the leading industry heavyweights already enjoying the exposure we can provide, you can benefit from FREE coverage across both digital and print platforms, a FREE marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business. To get involved, please contact Outlook Publishing’s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

W W W. A F R I C A O U T LO O K M A G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com


AFRICA CUP OF NATIONS 2017

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First Africa, Next the World? The likes of Cameroon, Nigeria, Senegal, Ivory Coast and Ghana have all made mini waves in World Cups since the turn of the century, at least justifying their inclusion and certainly not being belittled by the South American and European giants often expected to be lifting the trophy come Final day. This evolution ultimately culminated in 2010 via South Africa’s hosting of the tournament; perhaps not the best tournament of all time, but arguably the most significant in terms of the game’s global development. And yet, upon the news that the World Cup will be allotting more spaces to African sides from 2026 onwards, there are still many in doubt as to whether this will dilute the quality on show. Africa, for all its progression, still has something to prove.

Following the recent news that the FIFA World Cup will expand to a 48-team format in 2026, Africa was given a chance to showcase its credentials to the world at AFCON 2017 Written by: Matthew Staff t’s fair to say that following the recent confirmation that the FIFA World Cup will be increased from 32 teams to 48 in 2026, the response has been lukewarm at best, with football supporters - from Europe especially - in doubt about FIFA’s motives behind the decision, and some countries’ readiness to be thrust into the international arena. A 32-team format in recent tournaments has ensured that representation from continents previously lacking extensive exposure to the global stage has picked up and, in turn, it’s fair to say that the quality emanating from these regions has improved; many of their home-grown superstars being given the opportunity to plume their feathers in front of Europe’s elite scouts. Asia and North America have benefitted to a certain extent from this current format, and will do more concertedly once the increased capacity is introduced in seven years time, but arguably the biggest beneficiary up to this point - and prospectively from 2026 onwards - has been Africa.

Uganda’s Yunus Sentamu

Room for improvement

Egypt’s Mohamed Zidan fights for the ball with Algeria’s Anthar Yahia during their FIFA World Cup 2010 qualifying soccer match at Cairo Stadium

What better way to begin this practical interview of sorts then, than the Africa Cup of Nations; the continent’s flagship tournament aired around the world. In recent years, the tournament has captured the world’s imagination, from a spectacle and entertainment perspective, if not purely from a performance standpoint. Where ability sometimes lacks, enigmatic players, quirky managers, endearing and buoyant fans, and fast-paced direct matches have ensured that it has become a championship of international appeal; arguably more so

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AFRICA CUP OF NATIONS 2017

VENUES The four venues were confirmed in October 2016

Oyem

Libreville G A B O N Port-Gentil Franceville

Libreville Stade de l’Amitié Capacity: 40,000

Franceville Stade de Franceville Capacity: 22,000

Oyem Stade d’Oyem

Capacity: 20,000

than its AFC Asian Cup and Copa America counterparts in Asia and the Americas. For 2017, the build-up was less than ideal following Morocco’s withdrawal from hosting the event, leaving it to Gabon to put on a show worthy of silencing the doubters regarding Africa’s football credentials. They would be judged on two fronts: performance and ability; and all-round competitiveness within the tournament. And where the former is concerned, ‘room for improvement’ would arguably be the most appropriate conclusion. It wasn’t individual pieces of skill, last minute winners, wonder-goals or breakthrough stars that dominated viral YouTube clips and international opinion pieces; rather it was empty stadiums, bizarre media processions, odd time-wasting tactics, and some less-than convincing set piece routines. The Final made up for a lot of the rather mundane disappointment that had preceded it as Cameroon and Egypt played out an exciting and qualityladen showpiece - the former coming out victorious - but as an all-round presentation of how far African football has come over the past two decades, it won’t have done much to convince the doubters.

Fitting qualifiers

Port-Gentil Stade de Port-Gentil Capacity: 20,000

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These doubters’ main concerns aren’t that there shouldn’t be a fair representation from each Confederation, but that increasing the number of entrants from each region would result in a dilution of quality and a rise in qualifying nations currently unready to compete at such a level. And it is perhaps here where AFCON 2017 can argue back. Yes, the quality wasn’t always in abundance, and yes - on those performances - it would be difficult to envisage an African side making it to the final stages of a future World Cup, but when analysing the tournament’s statistics and victors, it

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FINAL POSITIONS CHAMPIONS Cameroon RUNNERS-UP Egypt THIRD PLACE

Burkina Faso

FOURTH PLACE Ghana

TOURNAMENT STATS MATCHES PLAYED 32 GOALS SCORED

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TOP SCORER(S) Junior Kabananga (3 goals) BEST PLAYER Christian Bassogog (Cameroon) FAIR PLAY AWARD Egypt


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is undeniable that competitiveness and more well-rounded development has improved hugely. The aforementioned elite are no longer in a league of their own as they follow up AFCON successes with easy World Cup qualifications, before going back to dominate AFCON again. The net is widening, no match at the Africa Cup of Nations is a given, and there are a whole host of nations now not only competing with the Ghanas, Nigerias and Ivory Coasts of this world; but they’re beating them. Exhibit A is the national catastrophe of Nigeria not even qualifying for this year’s Championships. The continent’s second largest nation, South Africa suffered the same fate also. Two nations previously nailed on for bit-part roles in World Cups are now being out-qualified to their regional showcase by the likes of Uganda, Mali,

Togo, Zimbabwe and Guinea-Bissau; let alone harbouring ambitions for an intercontinental impact. Meanwhile, as Algeria and the Ivory Coast were crashing out of the Group Stages, the DRC were pushing Ghana all the way in the quarter finals, Burkina Faso went one step further to make the Semi Finals, and Egypt once again rose to the continental occasion before falling to Cameroon the Final. Conclusion: maybe the ability at first glance isn’t up to those standards seen at last year’s European Championships or Copa America, but there is certainly no lack of fitting qualifiers from Africa, and any notion of the Confederation being unable to find six or seven suitors to fill these extra World Cup places is unequivocally unfounded.

So looking ahead seven years, and with a more widespread pool to extract from, who are the likely contenders set to fight it out for a place at the 2026 FIFA World Cup? While Nigerian and South African football remains in the doldrums for the time being, these generations of talent are often cyclic, so don’t be surprised if Africa’s two heavyweights emerge all the stronger over the coming years. Similarly, despite underwhelming tournaments this year, the likes of Senegal, Algeria and Ivory Coast have unearthed some of the most renowned continental talents in recent years and are unlikely to fade away in the same unceremonious manner as South Africa and Nigeria. Based on this year’s tournament, Cameroon, Tunisia, Morocco, Egypt and Ghana’s perfect balance of structural solidity and a steady flow of players plying their trade in Europe is continuing to pay off. And who’s to say that the likes of Burkina Faso, DRC, Uganda, Mali, Zimbabwe, Gabon and Guinea-Bissau can’t build upon these embryonic adventures to bridge the continental chasm over the next decade too. By my count, that makes 17 nations ready to throw their hats into the ring for a more Africa-centric World Cup in 2026. And when comparing this possibility against a situation not so long ago where it seemed that filling a quota of five World Cup spaces was a reach, any remaining glares from the global community surrounding a potential dilution of quality in seven years time should perhaps be veered away from Africa.

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A Matter of Perspective: The Effect of Regulations ON INNOVATION Gerhard Oosthuizen, CIO of Entersekt, provides a fresh perspective on regulations in the banking industry Writer: Phoebe Calver ecurity for financial and personal information is a focal point for regulatory bodies worldwide; although fraud and data theft are a paramount concern across all industries, the threat is of particular importance to the banking and payment sector. A perpetual dance is occurring between the need to ensure customer protection on the one hand and offering a user-friendly and efficient experience on the other, brought about by advances in technology and new regulatory guidance for banks. It is to be expected that in every sector, new developments will open up new possibilities, while also bringing new threats. In financial services, the cost of ignoring threats such as these is too high and would affect vast numbers of people, which is where the need for regulatory bodies comes in.

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New regulations can be seen to slow innovation in companies with the constraints that they bring. The challenges of assessing impending regulation, planning, resourcing, and responding to changes within a relatively short time frame, as well as the ongoing work to meet with compliance obligations such as monitoring, reporting and auditing, are a drain on resources that might otherwise be combined to build something entirely new. At Entersekt - an authentication and mobile security solutions provider – the Company chooses not to regard the evolving regulatory environment as a driver of innovation. Changes in policy have a very real potential to shift the industry out of its conservatism and timidity and ignite an ambitious new approach to technological change. Gerhard Oosthuizen, CIO of Entersekt provides Africa Outlook with an insight into the effect that these new regulations are having on the banking industry. Africa Outlook (AfO): How do you see advances in technology and new regulatory guidance progressing as we move into 2017, from a consumer protection and experience perspective? Gerhard Oosthuizen (GO): Regulations cost money, and the pace at which they are issued and their complexity is only accelerating. Entersekt has worked with financial institutions where more than 50 percent of their engineering capacity is consumed simply meeting compliance objectives. Imagine freeing those resources up to tackle exciting new ideas, products and approaches to delivery. As a bank or other kind of service provider, you would propel yourself to the head of the pack. We believe that additional security requirements can and will result in a better user experience. You just have to step back from the problem and

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think creatively about the possibilities presented by new technologies. For example, when you login online, you typically have to provide a username and password. With the right technology in place, your mobile phone’s biometric fingerprint could obviate having to remember a password, even when accessing secure services through a browser. AfO: With regulatory bodies becoming an increasingly dominant feature in the financial services sector, do you think the more traditional companies are beginning to appreciate the important role of regulatory bodies? GO: ‘Appreciate’ would be a

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strong word. There’s something of an anti-competitive effect in play. Fintech companies are still riding under the radar, innovating in relative freedom. Traditional financial services, meanwhile, labour under regulation, audits and rigorous government oversights. Traditional providers must also contend with a much more diverse customer base, which varies enormously by age, income level, product mix and technology maturities. So they must cater to a wide range of service channel preferences, including much more costly ones like bank branches and brokers. By contrast, fintechs usually draw the kind of early adopters that are


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AfO: Expanding on Paul Steenkamp, Standard Bank’s Head of Innovation’s point about banks’ failure to think outside the box, with a particular focus on fintech firms, how do you believe companies can escape the trap of becoming internally focused? GO: There is no clear-cut recipe, with a lot of innovation happening across the board, including our own customers. Innovation and experimentation need to be part of your DNA. Create time to experiment and learn. So much has been written about Google’s ‘20 percent time’, which encourages employees to spend part of their day working on new concepts that could benefit the company down the line; others have innovation programmes with trips overseas awarded to the best new ideas. Find your own way towards fostering

stimulated by new technology and business models; a self-selected group that does not consider in-person interactions important at all. They know how to get the job done fast on their own. That, enviably, helps fintechs keep costs low while spurring them even further creatively. Traditional companies need to adjust by choosing technologies that will enable them to compete effectively with the new players, and get past the regulatory burden to the truly transformative stuff. There are indubitably many advantages to being the bright new kid on the block. Remember though, that smaller firms often launch great-looking products with no real substance.

“Banks and fintechs must take a global view on compliance. There are distinct regulatory trends out there and, if they are not yet in evidence in your region, they will probably be soon”

experimentation in your organisation and ensure that you can learn quickly and fail fast. Look at trends in other industries and see whether they could be of value in yours. I must say, however, that I have a bit of a problem with organisations creating a dedicated digital team, as everything is digital now. If you hive it off as a special department, you may flounder. AfO: Looking to the future, what effect would you say regulatory bodies will have on fintech firms as they begin to adapt and grow? GO: Everyone will need to comply, which will increase the barrier to entry into certain service areas. This sounds so negative, but we’ve seen too many examples of breaches damaging trust and slowing adoption in certain markets. Failures like these can have a long-term impact. Smart fintech companies know this and have or will put the fundamentals in place, building reliable solutions that inspire confidence among ever larger numbers of people. Banks and fintechs must take a global view on compliance. There are distinct regulatory trends out there and, if they are not yet in evidence in your region, they will probably be soon. Don’t wait and end up on the back foot. Think ahead. Don’t opt for incremental change. If you are thinking about replacing technology and redesigning products to fulfil today’s regulatory obligations, try to prepare yourself for what comes tomorrow. Pick solutions and partners that can meet more than the immediate need. While it may take a bit more effort in the short-term, your reward down the line will be added capacity to develop more compelling and creative products and services. You don’t work for the regulators; you’re in the business of serving your customers!

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The Next Wave of Growth 2017’s Mining Indaba was epitomised by a feeling of cautious optimism in Africa’s mining and resources domain as the annual event analysed the ongoing sector recovery on the continent Writer: Matthew Staff

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nder the banner, ‘Leveraging the next wave of growth’, this year’s Investing in African Mining Indaba once again shed positive light on an industry all too often caught up in the negative in recent years. As a strong advocate of the event in recent years, Africa Outlook has gone to great lengths in sharing this message of positivity since the two’s partnership began in 2015, and 2017 is no different, as we spoke with Director of Marketing and Media Relations of Mining Indaba, Phil LoFaso about the industry, its challenges, its optimistic future, and the structure of the event itself.

having said that, we do anticipate seeing modest growth in total attendance. I can, however, say unequivocally that we will see a change in the type of attendees. At last count, just before the start of the 2017 Mining Indaba, we had 71 percent more investors and 32 percent more miners registered than last year. This is a direct result of our increased focus on improving the quality of the attendance mix. We made several changes this year. First, to ensure that more mining companies of all size participated, we reduced their prices (by up to 50 percent for junior miners). In addition we launched the Investment Battlefield Competition and the Junior Miners Pavilion. Other changes included the structure of the invitation; more mining companies and fewer downstream service providers on the exhibition hall floor; and expanded networking programmes including the networking roundtables and the commodityspecific speed networking sessions. AfO: What specific industry trends dictated the key talking points in this year’s event and in what ways did the event address these? PL: The theme for this year’s Mining Indaba was: ‘Leveraging the next wave of growth: How can you invest

Africa Outlook (AfO): As Africa’s leading mining event, please talk me through the demographics and attendance figures this year, and how 2017’s Mining Indaba differed from previous years. Phil LoFaso (PL): With several hundred people registering at the conference we find it necessary to take time to evaluate the data – to remove duplicates, exclude cancelations, update on-site registrations, etc – but

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Top speakers at Mining Indaba 2017 included: Charl Malan, Portfolio Manager and Senior Analyst, Van Eck Shi Jiyang, CEO and President, China-Africa Development Fund Joanne Warner, Head of Global Resources, Colonial First State Global Asset Management Dr. Mukhisa Kituyi, Secretary General, UNCTAD and Former Minister of Trade and Industry, Republic of Kenya Neil Gregson, Portfolio Manager, JP Morgan Global Natural Resources Fund Neal Froneman, CEO, Sibanye Nick Holland, CEO, Goldfields Limited Rick Rule, President and CEO, Sprott US Holdings Bold Bataar, Chief Executive, Energy and Minerals, Rio Tinto Dambisa Moyo, Global Economist and Author Robert Friedland, Executive Chairman and Founder, Ivanhoe Mines Randy Smallwood, President and CEO, Silver Wheaton

in African mining to make long term profits?’ This theme was chosen due to the recovery and cautious optimism in the sector. We offered numerous sessions that included experts sharing their knowledge, experience and expectations. We also helped support growth through new initiatives like the junior miners pavilion (10 free stands for juniors) and the Investment Battlefield competition where 14 junior miners presented projects to a panel of investors.

AfO: Could you also talk me through some of the speakers at Mining Indaba 2017 and what you feel they brought to the table in terms of industry knowledge and international expertise? PL: We brought a wide range of knowledge and experience to the podium, but offered more panel sessions where these individuals engaged in debate and in-depth discussion about key topics. These included a selection of

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dynamic investor panels both on the main stage and within the Investment Discovery Forum, Market-specific analysing different expertise financing options, financing of exploration, drivers behind M&A activity and the future of infrastructure as credible investment opportunities. Also, a series of market-specific special information sessions and networking roundtables covering value-creating business practices, the mining industry’s contribution beyond economic inputs, aligning Africa’s mining industry with sustainable

development goals, transparency within the industry, sustainable finance models, ongoing developments in the relationships between Africa and Asia, and a broader focus on what will drive traditional investors back into mining. Finally, we had the Young Leaders Career Development Programme, now in its second year, and it proved so popular in 2016 that it now serves an important place in our programme. It’s a platform for industry leaders to help

advance future generations of mining professionals. The programme includes an opening keynote session with the Minister of Mineral Resources, South Africa, Mosebenzi Joseph Zwane, a career skills workshop and a Q&A session. AfO: From a more general industry perspective, what do you feel are the biggest challenges and trends influencing the mining industry in Africa at present, and how do you see these issues unfolding over the coming months and years? PL: One of the biggest challenges is gaining more investment and Mining Indaba supports this by providing improved opportunities for mining companies to meet with investors, which occur in many ways such as the

“We are also committed to growing the Young Leaders Career Development Programme to bring in students, recent graduates and the newly employed from all over Africa”

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private Investment Discovery Forum, and one-on-one meetings in the investor lounge. In addition one of the other challenges is ensuring that mining companies and governments work together. Through its private event, the Ministerial Symposium, Mining Indaba provides an opportunity for frank discussion around issues by CEOs of mining companies and government ministers from across the continent. AfO: Finally, What are your aspirations and expectations for Mining Indaba as an event moving forward and how would you like to see it grow from 2017 onwards? PL: Our mission remains unchanged from the very first Mining Indaba 23 years ago: to unite investors, mining

companies and governments to discuss ways to advance the mining industry on the African continent. We will look for new ways to bring in more of the junior miners so they have the opportunity to attract funding. I am certain we will gain further support for the junior miners pavilion and Investment Battlefield, with the Alex Grose, MD, Mining Indaba hopes of significantly increasing participation. We will continue to fold in more of the sustainability

discussion throughout the week. We are also committed to growing the Young Leaders Career Development Programme to bring in students, recent graduates and the newly employed from all over Africa. This programme is dedicated to the future leaders of the industry and with more support can have an even greater impact. And finally, the newly formed advisory board will review our social initiatives (Mining Indaba bursary, REAP contribution, recycling, the Els for Autism charity golf tournament) and help us identify new ways to give back to the African continent.

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Nelson Mandela Bay Metropolitan Municipality With the historical and natural appeal of Port Elizabeth at its heart, the Eastern Cape’s prime asset means business on a more relaxed scale Writer: Matthew Staff outh Africa has an embarrassment of riches to showcase to the millions of tourists who grace their shores each year, with few as impressive and dynamic as the coastal region of Nelson Mandela Bay. Named after the country’s most significant and renowned leader, and containing one of the country’s largest cities in the form of Port Elizabeth, the Eastern Cape-located area is epitomised by the so-called Friendly City of PE; selling itself as an accommodating and sun-kissed stretch of urban-meetsbeach that brings holiday makers in, in their droves, and gives business travellers the perfect relaxing retreat

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away from the boardroom. Also comprising areas including Despatch and Uitenhage, it is the 16 kilometre stretch of coastline that not only acts as one of the country’s main seaports along Algoa Bay, but that sets the scene for the region as a whole. Yet, away from the stunning beaches and warm seas there is plenty to see inland too. Copious museums documenting Port Elizabeth - and indeed South Africa’s chequered history are rare walls amid a plethora of natural beauty that acts as the primary tourist attractions, and it is this walk on the wild side that the business traveller should look to take no matter how long their stay in Port Elizabeth.

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Facts & Figures Country:

South Africa

Province:

Eastern Cape

Languages:

Xhosa, Afrikaans, English

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1,959 square kilometres

Population (2011): 1.1 million Currency:

Rand

Time zone:

UTC+2

Dialling code:

+27

Internet TLD:

.za

The Business End

From an industrial standpoint, historically, the majority of all regional trade came through Port Elizabeth, and while its coastal positioning still lends itself to importGiven its attractions and pulling factors as a location, export opportunities - especially in the ore-loading and it probably comes as no surprise that Nelson Mandela distributing domain - the city is now better known for Bay’s primary economic driver has been through being the home of South Africa’s motor vehicle trade, tourism ever since the municipality’s inception in 2001. with manufacturing the single largest contributor to the The combination of safe and hospitable swimming local economy. beaches like King’s Beach and Hobie Beach, combined Housing the likes of General Motors, Ford and with numerous local historic landmarks like Continental, its natural bridge to wider the Donkin Heritage Trail - which includes international conglomerates leaves no links to the Campanile bell tower, the shortage of opportunity for the world’s city hall, the Donkin Reserve Park and executive community to explore Monument, and the old stone Fort Nelson Mandela Bay at some point in Frederick - only scratch the surface their careers; and once they arrive, of sights to behold when visiting it’s probable that cars and ore will the area. be quite low down on their priority Veering towards the central list. business district of Port Elizabeth, From an accommodation however, and there is still an standpoint, the Bay offers a myriad underlying current of economic of options in regards to price, style acumen to be found; dominated in the and location; with five star hotels in skyline by the towering Eastern Cape City Hall, Port Elizabeth abundance or wildlife-situated resorts for post office headquarters. those in search of a break from urban life.

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Outlook recommends “A Whole Lotta Summer” - Nelson Mandela Bay Tourism

HOSPITALITY

MUSEUMS

Legacy Hotels and Resorts

The Nelson Mandela Metropolitan Art Museum

Legacy prides itself on offering Africa’s most unique and unforgettable four and five-star hotels, resorts and bush lodges; in-keeping with the equally natural and beautiful region of Nelson Mandela Bay.

NATURE Settler’s Park

Volkswagen AutoPavillion Bayworld

Van Staden’s Wildflower Reserve The Cape Recife Nature Reserve The Island Nature Reserve

Kuzoku pool

Algoa Bay

FOOD & DRINK Dockside Brewery Kuzoku room

The Hacklewood Restaurant

Kuzoku view

Shamwari Bayethe Lodge 28

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ENTERTAINMENT & RETAIL Boardwalk Casino & Entertainment World Baywest Mall


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Out & About With tourism as the city’s stable money generator, the lines inevitably overlap between what can be classed as Nelson Mandela Bay business, and tourist hotspots. The walking trail, Route 67, St George’s Park, The Nelson Mandela Metropolitan Art Museum, and whale watching opportunities all attract visitors in their thousands season after season, and you don’t have to travel too far outside of Port Elizabeth to find more natural splendour such as the Zuurberg mountain range and national park either. In regards to accommodation, again the best advice would be to shoot for as spectacular a view as possible, with a whole host of hotels, lodges and guest houses lining the waterfront. From there, the trek to your first port of call should be limited as you explore Algoa Bay in all its glory; whether it’s fishing, surfing, scuba diving, snorkelling or sailing you’re into. “[Nelson Mandela Bay] is an outdoor-lover’s paradise, so don’t miss out on boat cruises, diving opportunities, a visit to the Seaview Predator Park, an excursion to Bayworld (which incorporates an oceanarium, museum and snake park), or a trip to the lush forests of the Kragga Kamma Game Park,” southgafrica.net says. “Topping the fun stakes

is the Boardwalk Casino and Entertainment Complex, where shops, eateries, an amphitheatre and casino keep patrons entertained for hours.” If history and education is more appealing then the Red Location Museum - ‘that portrays both the horrors of institutionalised racism and the heroic efforts of the apartheid movement’ - is a humbling reminder of a history that all of South Africa remembers so vividly. The Nelson Mandela Metropolitan Art Museum and a large metal cutout of the great leader further compounds the hark back to former decades that Port Elizabeth rightly acknowledges. Sport is another cultural facet deeply ingrained into the fabric of the city; its multi-tiered Nelson Mandela Bay Stadium a flagship venue and legacy from the 2010 FIFA World Cup. Above all though, arguably the most popular of all attractions are situated further out into Nelson Mandela Bay where the chance to see the ‘Big Seven’ of the animal kingdom presents itself. Lions, rhinos, buffalo, leopards and elephants are joined by the great white shark and the southern right whale in the bay waters just off Addo Elephant National Park to offer an opportunity almost unparalleled.

Situated in a private section of the malaria-free Addo Elephant National Park, Kuzuko Lodge is gloriously situated high upon a hill overlooking the vast expanse of the big five reserve below. Tel: +27 42 203 1700 Email: kuzuko@legacyhotels.co.za www.kuzuko.com

If privacy, peace and quiet, fresh air, no traffic or light and sound pollution is what you were looking for then you have just found the perfect place.

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Transport Links PHOTOGRAPHY: BAIR175

Port Elizabeth International Airport

A comprehensive transport network helps to facilitate such comfortable gallivanting from attraction to attraction by either road or rail; although self-driving is advised to enjoy the optimum experience. Before even contemplating the internal logistics though, the region already houses a comprehensive hub in terms of arriving in Nelson Mandela Bay; its airport, harbour and roads all geared up to link the Eastern Cape not only to the rest of South Africa, but to the rest of the continent and beyond. As such, Port Elizabeth Airport connects both domestically and internationally to a host of destinations, and once you’re settled in the city or surrounding areas, any number of options are available in order to begin exploring the region.

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Taxis offer reliable, convenient, courteous and quick service

“Taxis, hotel transport and plenty of car hire options are available from the airport while shuttle services offer a convenient mode of transport in and around the city, as well as in the surrounding areas,” explains Nelson Mandela Bay Tourism. “Taxis offer reliable, convenient, courteous and quick service. Municipal buses, operating as a service to people living within the Nelson Mandela Bay, travel to all parts of the city and residential areas. “Various affordable car hire companies are available for visitors who prefer to explore the city by themselves. You can choose from small economy class cars to convertibles and 4x4s. Trailers and caravans are also available for hire at different outlets.” Making the most of the excellent

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road network may be the way to go in order to reach every corner of the region, but one leftfield mode of travel could be by water if you have a spare day or so to indulge. By “cruising” you will be able to get a first-hand sense of what Nelson Mandela Bay is really all about: i.e. the Bay! “This is the ultimate eco-tourism experience and could be the highlight of your stay,” Nelson Mandela Bay Tourism continues. “This is the ideal way to take in the scenic beauty of its ocean life, meet our whales, dolphins and seals eye to eye. “There are many different options to choose from, whether you prefer a chartered boat or a guided excursion or the wind to take you out to sea, we’ll provide what you need.”


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Shamwari Game Reserve

The 75 kilometre trip out of Port Elizabeth is well worth it to see the oft-lauded World’s Leading Safari and Game Reserve and Conservation Company. With a core focus on the management, development and rehabilitation of a natural habitat and ecosystem, Shamwari Game Reserve is the must-see feature of the region and stands as an example to the rest of the planet in showcasing how to balance public input and attraction with natural sustainability.

Kragga Kamma Game Park

PHOTOGRAPHY: KWANG CHO FROM PACIFIC GROVE, CALIFORNIA, USA

Addo Elephant National Park

Completing the triad of natural exploration, Addo Elephant National Park may not be as hotly sought after as the previous two but is actually the third largest national park in South Africa at 1,640 square kilometres. Attracting more than 120,000 visitors each year, international tourists make up more than a half of these, so you certainly won’t be alone when heading out there, and can even elongate your stay by checking in to one of their various accommodations.

Continuing along the natural theme, Kragga Gamma Game Park equally plays host to the key attractions from the animal kingdom; white rhino, buffalo, cheetah, giraffe, zebra and many more out in plain sight for those who visit the safari. “Take a drive in your own vehicle through the park on the wellmaintained roads (no need for 4x4) and enjoy viewing the game in any weather conditions from the comfort of your car,” the site’s website states. “For those [who enjoy] really close encounters, choose the twohour guided tour in an open Landrover with a professional guide providing you with interesting information on the animals and the historical background to the area.”

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is a leading business-to-business publication promoting and showcasing the leading companies across an array of sectors on the continent. Appearing in both digital and print, the publication is aimed at boardroom members and hands-on decision makers, reaching more than 165,000 business executives. Each month we feature leading companies and business executives by profiling their operations and success stories. Covering areas of best practice, capital investments, the supply chain, innovation and continuous improvement, we aim to promote all that is good about the industry and the region, with your company taking centre stage throughout it all. Producing business profiles across the full range of sectors and every corner of the continent, Africa Outlook is the platform to promote your business success.

Read on for this month’s profiles. Phoebe Calver, Deputy Editor phoebe.calver@outlookpublishing.com


If you want to enjoy the exposure and coverage we can offer, please feel free to contact us to discuss the opportunity further. Tell us your story and we’ll tell the world. Matthew Staff, Editorial Director Tel: +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com


ame M I N T E K

NEXT Horizon The

Mintek is playing a huge role in the mining industry, providing world-class testing facilities and multidisciplinary expertise within the extractive metallurgy landscape Writer: Phoebe Calver | Project Manager: Arron Rampling

he past year has seen several historical Company highlights for Mintek, with the successful completion of a new pilot plant smelting campaign for the recovery of gold from waste material leading the way. Another notable output has been the development of a handheld version of Mintek’s Laboratory ‘Lab’ Cynoprobe, again epitomising the Company’s continuous efforts to stay at the forefront of innovation in the sector. “Our Lab Cynoprobe was developed several years ago to broaden the impact of Mintek’s cyanide measurement technology,” explains Abiel Mngomezulu, Chief Executive Officer at Mintek. “The drawback of using the existing Lab Cynoprobe unit is the high cost associated with manufacturing the instrument. “A cost comparative study between

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the handheld version and its bulky counterpart indicates an expected manufacturing cost reduction of greater than 70 percent, between the old Lab Cynoprobe and new Cynoprobe.” The core competencies that have made the Company such a success, are supported by world-class and unique laboratory, pilot and demonstration scale facilities catering for aspects of mineral value addition, mineral processing, smelting, heap leaching testwork, geo-mechanical and hydrodynamic testing, rare earth pilot plant and clean-room facilities. Globally, and particularly in Africa there is a growing challenge of staving off the deterioration and decommission of testing facilities for the metallurgy landscape. With Mintek’s world-class facilities combined with its multidisciplinary expertise, the Company is responsible for making major contributions as a prime technology and service


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What makes us one of the most trusted medical schemes in South Africa? Medshield has consistently maintained an AA – Global Credit Rating with a solvency ratio of 52% far exceeding the statutory requirement of 25%.

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“The values of Medshield are innovation, accountability, dependability, transparency, integrity and mutual respect. These values have empowered us to always offer quality service and competitive healthcare cover which has resulted in strong bonds with our stakeholders including Mintek. This approach has been highly successful over the years and today Medshield covers about 160 000 lives including Mintek who entrust their health and wellbeing to the Scheme.” Dr Stanley Moloabi Medshield Medical Scheme Principal Officer

2017 Medshield Medical Sheme Benefit Options Medshield Option Option Description Premium Plus

Comprehensive but cost effective with unlimited in-hospital benefits at any hospital of the member’s choice and a Personal Savings Account for Out-of-Hospital services.

Unlimited In-Hospital benefits at a hospital of the member’s choice. Includes a MediBonus range of Out-of-Hospital benefits such as Optical and Dental benefits and many other specialists. MediPlus MediSaver MediCore MediValue

Unlimited In-Hospital cover through the Medshield Hospital Network and a comprehensive range of Out-of-Hospital benefits. Unlimited In-Hospital cover through the Medshield Hospital Network and control of personal savings account for Out-of-Hospital services. Unlimited In-Hospital cover within the Medshield Hospital Network, with no Day-to-Day benefits. Unlimited In-Hospital cover and limited Out-of-Hospital benefits for fundamental healthcare needs.

MediPhila Unlimited PMB cover within the MediPhila Hospital Network and unlimited GP visits.


M I N T E K

Innovative products to clients worldwide

Working closely with R&D institutions to provide leading mineral technologies

Since inception in 1934, the Company has worked closely with other R&D institutions, providing them with service test-work, process development and optimisation, consulting and innovative products to clients worldwide

provider for the development of new mineral processing and value addition technologies for mineral resources across the rest of the African continent. More than half of Mintek’s commercial revenue is sourced from outside the African continent, with North America leading the way at 21

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percent. Other areas that the Company has branched into include Europe, Australia, Asia and South America. Mintek mainly showcases its wares and capabilities in relevant mining conferences and also state bilateral meetings as a springboard for new business opportunities.

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The Company serves as South Africa’s state-owned mineral research organisation and one of the world’s leading technology organisations across mineral processing, extractive metallurgy and value addition to minerals. Mintek’s mandate is to serve the national interest through carefully selected aspects, including research, development and technology transfer. “In turn, all of these properties work together to promote mineral technology and to foster the establishment and expansion of industries in our field of minerals and products which are derived therefrom,” continues Mngomezulu. “Since inception in 1934, the Company has worked closely with other R&D institutions, providing them with service test-work, process development and optimisation, consulting and innovative products to clients worldwide.” The technical programmes that Mintek undertake are aimed at generating high economic returns for the mining industry participants worldwide, placing a particular focus on national and regional economies whilst its social programmes focus on skills development and educational initiatives. An important target for the Company is in regards to the nurturing of self-sustaining local economies in areas of South Africa where smaller mineral extraction and beneficiation enterprises have the capability to generate broad-based employment and wealth within communities.

Strategic direction

The state-owned science council established by an act of Parliament – the Mineral Technology Act No.30 of 1989 – therefore deems the Company pivotal to the Minister of Mineral Resources. Subsequently, in line with global best practice, Mintek constantly


RECORD REFLECTS ENDURING, AFFORDABLE QUALITY FOR MEDSHIELD MEDICAL SCHEME Medshield Medical Scheme has a 48-year healthcare funding heritage which is testament to the expertise, experience and the ability of the Scheme to withstand industry and economic challenges thus providing its members with consistent access to quality health cover. The values of Medshield are innovation, accountability, dependability, transparency, integrity and mutual respect. These values have empowered us to always offer quality service and competitive healthcare cover which has resulted in strong bonds with our stakeholders including Mintek. This approach has been highly successful over the years and today Medshield covers about 160,000 lives including Mintek who entrust their health and wellbeing to the Scheme. Medshield continuously strives to be affordable to members and this is evidenced by the low contribution adjustment for 2017. Our contribution adjustment is one of the lowest in the industry and this includes significant benefit enhancements across the board. Medshield has simplified benefits to promote access to healthcare benefits by all members. There is a clear distinction between each of the seven Medshield options that are tailored to meet the specific needs of the diverse membership, ensuring access to quality healthcare and affordability. According to Dr Stanley Moloabi, the Principal Officer of Medshield, the philosophy underpinning the design of the Medshield options focuses on providing members with value for money and the peace of mind that comes with healthcare cover.

While the medical schemes industry experienced financial pressures due to the higher than expected claiming patterns, Medshield remained financially sound with a strong solvency ratio - the solvency ratio recorded at 52 percent and far exceeds the statutory requirement. In addition Medshield boasts a Global Credit Rating (GCR) of AA-, one of the highest credit ratings in the healthcare industry. “Our strong financial standing, coupled with a large member base, enables Medshield to build strong healthcare provider networks. Strengthening these networks enable the reduction of co-payments to members which provide quality healthcare services at more affordable rates,� says Dr Moloabi. Medshield management has outlined its medium-term plans to utilise the high reserves of the Scheme to alleviate affordability pressures faced by members. The Scheme has already kept its annual contribution increases low when compared to industry over the past two-three years. The financial performance of the Scheme has been stable and over the past five years, the Scheme posted net surpluses totalling R416 million. Being the fifth largest open medical scheme in South Africa is important for sustainability and competitiveness, as claiming risk is spread, thus protecting beneficiaries. Medshield has an efficient clinical risk management approach to our healthcare provision, because it makes good clinical and business sense in the riskintensive health care sector.

www.medshield.co.za


M I N T E K

1.4 MINTEK’S GLOBAL PRESENCE

Mintek operates in an open global environment, servicing a multi-national industry. Customers include state enterprises, conglomerates, junior resource companies, engineering contractors and small-scale enterprises – operating both locally and internationally. In such an environment, the imperatives of remaining competitive and credible in terms of reputation and facilities is widely acknowledged and appreciated. As such, Mintek remains committed to ensuring the long-term financial health performance and credibility of the organisation through the effective management of revenue and on-going compliance to governance structures.

GOLD

PGMS

• Evaluation and design of recovery circuits for refractory and non-refractory mineralisation.

• Design and optimisation of integrated comminution, flotation and smelting circuits.

• Diagnostic leaching and comparative test work on various communication, concentration and recovery options. • Cyanide specification monitoring, online cyanide measurement and control, cyanide destruction, Assistance with ICMI gap or full certification audits. • Minfurn technology for granular activated carbon regeneration.

• Design and optimisation of base metal recovery and PGM refining circuits. • ConRoast smelting technology for high-chromium low-sulphur PGM materials. • Catalyst development for automotive, fuel cell, and industrial applications.

FERROUS METALS • Iron ore beneficiation. • DC are smelting processes for chromite, ilmenite, nickel laterites, magnetite, magnesium metal production, and metal recovery from slags and dusts.

BASE METALS • Bioleaching of copper, nickel, cobalt, zinc and polymetallic concentrates. • Heap bioleaching of low-grade chalcopoyrite-bearing materials.

• Materials characterisations (physical, mechanical and corrosion properties), and failure investigations.

• Integrated circuit design for metal recovery and purification by leaching/heap leaching, precipitation, ion exchange, and SX/EW.

PROCESS CONTROL STRATEGIES

EQUIPMENT & TECHNOLOGY

INDUSTRIAL MINERALS & DIAMONDS • Physical beneficiation – comminution, flotation, gravity, dense media, electrostatic and magnetic separation, and optical sorting. • Kimberlite indicator mineral investigations. Alluvial diamond provenance studies.

• Novel PGM-containing alloys, and powder metallurgical processes.

• Minataur all-hydrometallurgical gold refining process. • New industrial uses for gold – catalysis, biomedicine, and nanotechnology.

URANIUM • Ambient, pressure and heap leaching, solvent extraction, fixed bed and counter current (NIMCIX) ion exchange, resin-inpulp, and ADU precipitation. • Mintek is registered as a uranium test work facility with South Africa’s National Nuclear Regulator (NNR) and Department of Mineral Resources.

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RARE EARTH ELEMENTS • Physical beneficiation – comminution, floatation, gravity, ad magnetic separation, sensor based sorting. • Concentrate cracking and refining flow sheet development and optimisation.

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ECONOMIC & REGIONAL STUDIES

• Advanced process control and optimisation strategies for milling, flotation, and leaching circuits, and submerged-arc furnaces.

• Minfurn regeneration furnace for activated carbon in the gold processing, water treatment and food industries.

• Regional commodity-based mineral economic studies.

• Online cyanide measurement and control.

• Minataur gold refining process. • DC arc furnaces.

• Sustainable mineral development studies.

• Heap leach operator guidance software and in-heap instrumentation.

• Atomijet atcmiser for base and precious metals. • SAVMIN process for acid mine drainage purification.

• Resource-based technology strategies.


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endeavours to ensure that business processes, systems and controls adhere to governance principles while adhering to the needs of efficiency in business. Mngomezulu clarifies: “With its title as a science council, Mintek has a critical role within the South African mining landscape in respect to research, innovation, service delivery, development and growth.” Moving forwards, Mintek’s role as a business is captured in its Mintek 2030 vision document, named The Next Horizon, published in March, 2016. “We emphasise our role in the mining sector, envisioning ourselves as achieving a status as a one-stop shop for minerals and metallurgical research & development,” Mngomezulu elaborates. “The Company has to ensure that any innovations, products and services are created with the national priorities playing a major factor in determining our annual strategic direction.”

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With regards to research & development and the emphasis it will have on Mintek’s decision making over the next decade, it is expected to be based on those commodities with the greatest economic and strategic importance to South Africa over the long-term: most notably the platinum group metals; gold, iron ore, chrome, uranium, titanium, manganese, base metals and rare earth elements.

Influencing the mineral sector

With such complexity within its projects, not to mention the responsibility that falls with being a state institution, Mintek attributes its achievements to its main asset, its employees. Actively encouraging workers is vitally important, engaging them in further studies to proactively play a meaningful role in influencing the direction the mineral sector is taking. Alongside this, there is also good succession planning for retirement out of the Company.

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VERDER PUMPS

V

erder Pumps optimises clients’ processes, capacities, cost efficiencies and standards via an unrivalled passion for pumps. As a supplier of specialised pumps across South Africa and Africa, its international presence - combined with innovation and enhanced R&D - facilitates a host of long-term relationships; such as that enjoyed with Mintek since 2005. Verder pumps has been successful with Mintek over the years due to the reliable and trusted brand offering, quick repair for minimal downtime, easy maintenance and respectable service. Verder’s goal is to progress to be the leader in process solutions across all operating industries. T 011 704 7500 E info@verder.co.za

www.verder.co.za


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A pump solution for every application Thickener underflow pumps Flocculant dosing & transfer pumps Slurry transfer pumps Activated carbon transfer pumps

• • • •

Activated carbon sump pumps Chemical dosing & transfer pumps Micro dosing pumps Emergency flood pumps

Tel: 011 704 7500 Email: info@verder.co.za www.verder.co.za

“Talent management within the Company takes a holistic approach. From a hiring perspective, we recruit both experienced and inexperienced scientists and engineers to work with us at such an exciting time for the Company,” continues Mngomezulu. “This ensures that experienced employees share their knowledge with recent graduates, both undergraduate and postgraduate, who join the organisation each year once they have completed their studies.” With the skills required for scientists and engineers being scarce, retaining this talent is a top priority for Mintek. The Company stands by the theory that bright minds require stimulation; therefore it offers excellent projects for its employees to work on, demonstrating its commitment to developing staff. “Further study is strongly encouraged at Mintek, with a large

With its title as a science council, Mintek has a critical role within the South African mining landscape in respect to research, innovation, service delivery, development and growth

number of our staff making use of the staff bursary scheme we provide,” Mngomezulu affirms. “Training is also very high on our priority list, from both a technical and soft skills perspective.” Mintek has played an important national role in the development of the industry, supporting a great number of students at local universities of technology, furthermore, the Company hosts various work integrated learner training programmes. “Representatives of the major mining houses have attested to the effort that we have put into the training and development of our personnel, and some of those are now working for other mining houses,” Mngomezulu concludes. “This also enables us to build stronger partnerships within the industry, making achievements in strategic areas that will have a high impact on the sector.”

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Rise Thrive GROW

Cresco Project Finance is the boutique financial advisory firm providing specialist services to project promoters in Africa, moving projects up the value curve by applying project financing expertise Writer: Phoebe Calver | Project Manager: Arron Rampling

resco Project Finance to provide a variety of complementary began 11 years ago with services to the core business of project Conrad Hefer and Robert finance advisory, including specialist Futter taking the simple financial modelling and commercial idea of enabling project project management; highlighting the promoters with the knowledge and successful evolution that the business industry expertise required to has enjoyed so far. raise the finance needed “Both Conrad and for the successful myself had worked development and on behalf of banks implementation of and development projects in the finance institutions mining and in the past and had infrastructure identified a gap in domains. the market where During such solid projects were a short amount failing due to the of time since the promoters lacking Robert Futter, Director Company’s inception, understanding in terms it now has two locations of what makes a project to work out of, in South Africa bankable or fundable,” explains and Mauritius. And combined with the Robert Futter, Director at Cresco. expansion of its workforce, Cresco “We saw it as an opportunity to move has been able to expand its offering away from the specifics of the banking

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sector, and move into working with promoters to package their projects in the right manner for presentations to funders, thereby enhancing a project’s ability to entice and obtain the funding required. “Within reason we can provide most financial and related services, and, although we have received some spinoff work in terms of other services, such as supporting the client with accounting and SPV administrative services, we predominantly continue to focus on project finance and transactional advisory work, where we endeavour to get involved even as early as concept stage.” This aspect of the Company sets it apart from the competition, as Cresco quickly realised that in moving into the projects at earlier stages, it would be able to provide more assistance in the feasibility and finance structuring

process to ensure that money is being spent in the right places and not wasted. In short Cresco is striving to be a one-stop support shop for project promoters, guiding them through the process to raise the capital required to make their project a reality. “From a non-technical and industry specific focus, we aim to be active in all sectors,” begins Conrad Hefer, Managing Director at Cresco. “We are fortunate to have been involved in capital projects in all industry sectors, aiming to raise the capital on the projected cash flows of projects, combined with an ability to generate revenue that will repay the capital investments made initially.”

Long-term projects

In the past year there has been a lot more movement in the mining industry after a relatively stagnant few years.

SENET

S

ENET is a South African based project management and engineering Company operating in the field of mining and mineral processing. For almost three decades, the Company has provided project management, detailed multidisciplinary engineering, procurement, logistics management and construction services to the mining, mineral processing, infrastructure and materials handling industries. One of the key stumbling blocks currently preventing the industry from advancing its projects is a lack of funding at all stages of a project’s lifecycle. In order to play its role in overcoming this challenge, the Company is investing in a number of initiatives designed to help bridge the funding gap for junior miners in particular. While the Company intends to stay true to its core strengths – technical process engineering and project management – it has positioned itself to broaden its service offering by connecting current and potential clients with prospective sources of funding early on in the cashraising process. Such service offerings include being exclusively aligned to a South Africanmanaged international incubation private equity fund that offers early phase and bridging project finance and consideration of utilising its own balance sheet to assist its clients’ progress through to advanced study level and, more importantly, front-end engineering design (FEED). With an excellent technical competence and track record, coupled with an enhanced service offering that spans the finance gap, the Company is in a unique position, where all players have a collective responsibility to navigate the current difficulties facing the global commodity and mining sectors.

T +27 (0) 11 409 1300 E senet@senet.co.za

www.senet.co.za The Company is striving to be a one-stop support shop for project promoters

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Head Office Building 12, Greenstone Hill Office Park Emerald Boulevard, Greenstone, Modderfontein, Gauteng, 1609, RSA| GPS Coordinates: 26o07’08.39”S 28o08’49.66”E P.O.Box 9820, Edenglen 1613

https://www.facebook.com/SENET https://www.linkedin.com/company/senet-pty-ltd https://twitter.com/SENETSA

www.senet.co.za T. +27 (0) 11 409 1300 senet@senet.co.za


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F I N A N C E

Subsequently, the main focus for the Company in recent months has been the expansion of existing operations; projects where mining operators are looking to gain funding and expand. “In the industry there are an abundance of mining Greenfield projects, so the majority of operators are investing their time and money in getting these projects off the ground,” explains Hefer. “For these there is a lot of preparatory work, however, in terms of implementation it is relatively simple and we seem to have had an influx of these projects arriving in the market. We’re feeling quite positive about the industry and the uptake within the mining sector.” In particular when looking at the Company’s involvement within the mining sector, Cresco realised that offering flexibility within its services was the way forward. However, it has continued on with the due diligence and feasibility studies it is so well known for. “Although the feasibility studies may not be as ‘brand-boosting’ as other projects, it provides the consistent work that a Company needs,” adds Futter. “These jobs have weathered us against the ups and downs of mining and enabled us to take on long-term implementation projects.”

Flexible solutions

Cresco brings a flexible approach to the table for its clients, purely providing solutions when and where they are required. The typical mistake made by many advisors is found when they choose to provide a very specific service, as opposed to looking at the project as a whole. Hefer affirms: “Due to our flexibility, we can step into any space or role that our client requires from us at any point during the project. Our philosophy is to partner with our clients and to provide solutions at any point along the line.” The most important service for the Company is its ability to service the market by steadily growing its

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We try to provide broad solutions for our projects, which has led to the development of creating a separate business purely focused on commercial property development

reliable team, having invested a lot of time and money in building the most experienced financial modelling team in the sector. “We try to provide broad solutions for our projects, which has led to the development of creating a separate business purely focused on commercial project development,” Hefer describes. “In this new branch, we provide project management and support at a commercial level. We take charge of the key work streams and act as a transactional advisor while managing the process. That way we can ensure resolutions are provided at the exact point they are required, thereby ensuring financial close is reached in the most cost-effective and timely manner.”

Tackling potential risks

In order to demonstrate the fluidity of the mining industry, five years ago mining was responsible for 50 percent of the Company’s revenue; a figure

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now sitting at just 15 percent. Yet again this emphasises the need for Cresco to remain entrepreneurial and adaptable to offset such fluctuating trends. Futter continues: “Of course we would love to see it back at 50 percent, but realistically we hope to achieve 30-40 percent and that would be a nice number to come back to.” In order to achieve this goal, the Company is continuously on the lookout for opportunities that will contribute to improving the infrastructure which will inevitably breed success in the mining industry. “Something that the industry is particularly active in at present is the wider infrastructure space in Africa, and within that we are focused on creating captive power solutions,” elaborates Hefer. “We appreciate that a large proportion of mining operations in Africa do not have easy access to electricity and water, so this is an aspect we are really making efforts to corner.


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OUR AFRICAN FOOTPRINT TAKES OUR CLIENTS FURTHER, OUR EXPERTISE BRING THEM CLOSER.

MAURITIANA SENEGAL

MALI

NIGER

CHAD

BURKINA SUDAN FASO BENIN NIGERIA TOGO CENTRAL AFRICAN CÓTE GHANA REPUBLIC D’IVORE CAMEROON

GUINEA GUINEA BISSAU

ETHIOPIA

EQUITORIAL UGANDA KENYA GUINEA GABON REPUBLIC OF CONGO RWANDA BURUNDI TANZANIA

Corporate Finance

Mergers & Acquisitions

Infrastructure Investment

Capital Raising

Business Reorganisation

ANGOLA

ZAMBIA MOZAMBIQUE

NAMIBIA BOTSWANA SWAZILAND

Contact: Anoosh Rooplal

LESOTHO

info@sng.za.com

“One of the solutions we are seeing considered more and more often is to use an Independent Power Producer approach to provide a mine’s energy needs – let an IPP build, own, operate and maintain the power plant at the mine site, and sell energy ‘over the fence’ to the mine - effectively converting capital expenditure, which has to be funded, into operating expenditure.” Of course as projects become more complex, there will be more issues for project promoters to combat. A prime example of this would be dealing with the political jurisdiction risks that come with mining project developments. Cresco, however, is again well-placed to assist projects, having been advising clients on the specialised insurance products in the local and the international insurance markets since its inception. Both Futter and Hefer anticipate that the Cresco business model is

flexible enough to negotiate new challenges as the business looks towards comprehensive growth in the years to come. “We traditionally have had a very close working relationship and have worked as the agent for the World Bank’s political risk insurance arm, MIGA,” concludes Hefer. “Over the years that relationship has enabled us

www.sng.za.com

+27 (0) 11 231 0600

to make use of the most appropriate political risk insurance product which is pivotal to successful investment in projects. “This space is most definitely becoming our niche within the market and it is our hope that over the next few years our reputation in this area will grow, subsequently increasing business.”

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Grande

VISIO S E N E G A L’ S

Grande Côte Operation’s ramp-up phase has benefited from a blend of experience, operational excellence and national backing, with its steward, TiZir now targeting long-term profitability and even more long-term benefits for Senegal Writer: Matthew Staff Project Manager: Arron Rampling

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ON

or the best part of three years, the Grande Côte Operation project in Senegal has veered ever-closer to a potential laid out more than 60 years previously. In the hands of TiZir, a Mineral Deposits Limited and Eramet joint venture, the mine’s efficiencies, capacities and - ultimately - its prospective profitability have all been improved upon to affirm the site’s realistic ambitions of becoming one of the biggest mineral sand entities in the world. Located 50 kilometres from Dakar, and stretching for more than 100 kilometres along Senegal’s west coast, the ongoing production of zircon, rutile, leucoxene and ilmenite continues to be supported strongly by the country’s governing bodies, and equally essential to the country’s overall economic growth vision. In regards to TiZir’s influence on achieving this, however, you have to go back to the turn of the decade upon the inception of a mutually beneficial mining match that has proved every bit as successful as the parties hoped when joining forces. “The initial deposit was started and evaluated a long time ago in the 1950s, but if you jump to the 2000s, an Australian Company, Mineral Deposits Ltd, jumped back into the venture to further complete all of the sampling and evaluations of the project again,” TiZir’s Chief Executive Officer (CEO), Jean-Michel Fourcade recalls. “With experience in mineral sands, the Grande Côte project in Senegal was very attractive and they came back to it again in 2010/2011. “At the same time, you had Eramet - a French Company who had acquired a smelter in Norway and who were smelting ilmenite - looking for an upstream integrator for the smelter; ie, a mine. “So you ended up with the perfect conjunction of two listed companies,

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WHEELER INDUSTRIAL WORLDWIDE

W

heeler Industrial Worldwide is an international supplier of industrial products and operational or project-specific goods. We are the connection between end users and the best distributors and manufacturers worldwide, working closely with many suppliers and manufacturers to achieve for our customers the best possible offering from many products. Saving our customers money by going the extra mile, we are ready to work closely with you in order to meet every challenge; we pride ourselves on our speed of supply and providing solid solutions for our clients. T +44 (0) 2381784280 E enquiries@wheeler-industrial.com

www.wheeler-industrial.com The Operation has aspirations of becoming one of the biggest mineral sand producers

with Mineral Deposits trying to find financial support to develop Grande Côte, and Eramet looking for a mine to fit its operational smelter. It was a match of time, strategy and market perspective.” Subsequently creating TiZir in 2011, the Grande Côte project in its modern guise began, initiating a three-year inception period whereby Mineral Deposits’ 90 percent ownership of the mining project, and Eramet’s 100 percent ownership of the smelter were merged to create a resultant 50-50 joint venture under the TiZir banner (the newly formed business now owning 90 percent of Grande Côte, and complemented by 10 percent ownership on behalf of the Republic of Senegal). “Since the start of operations in April, 2014, we’ve been in the ramp-up mode,” Fourcade continues. “We have strongly improved the situation but not yet reached the total maximum of capacity.

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“We are very near though and our aim is to move forward to be one of the biggest entities producing mineral sands in the world.”

Since the start of operations in April, 2014, we’ve been in the ramp-up mode... we have strongly improved the situation but not yet reached the total maximum of capacity

Improved yields and recoveries

When analysing the initial feasibility studies against the current production figures, it becomes all the more clear as to the influence that TiZir has had on the Operation, across its core ilmenite and zircon parameters. At present, around 400 of the forecasted 575 kilotons per annum of ilmenite is being produced, while 55 of 85 kilotons per annum of zircon is being extracted and separated; an impressive gauge of development for Grande Côte, with room for improvement still on the agenda too. “It’s important to note that since the beginning three years ago, we have constantly improved the situation and our consistency in production.” Fourcade says. “The major thing we’ve improved I would say is from a


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Wheeler Industrial Worldwide

PROCUREMENT AND INDUSTRIAL PRODUCTS Suppliers to African companies involved with Mining, Construction, Utilities, Oil & Gas, Ports & Agriculture. www.wheeler-industrial.com | enquiries@wheeler-industrial.com | Tel: +44 (0) 2381784280

PROJECT LOCATION

GCO, located 50km NE of Dakar, stretches for more than 100km along Senegal’s coastline. It is located in an area characterized by costal dunes and specializes in the mining of heavy mineral sands such as zircon, rutile, leucoxene and ilmenite.

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management perspective, being able to show our flexibility and capacity to mobilise adequate task forces to solve issues.” Inevitably, issues do arise during any significant ramp-up phase, but the stability enjoyed at decision-making level, compounded by the financial clout and extensive expertise brought by both Mineral Deposits and Eramet,

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US$650m

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TiZir’s initial investment in the project in 2014

has ensured that each challenge has been overcome systematically. “All issues have been concerning the mine itself, whether it’s the dredge, the concentrator, the separating plant or any of the phases that go towards sorting the minerals before they’re transported,” Fourcade explains. “That being said, the mineral separation facilities were already on target and


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we’ve improved yields and recoveries on this front. “The majority of bottlenecks have more been at dredge and concentrator level, but we’ve been able to mobilise quickly on all these particular points; benefiting from very good support from our shareholders and each entity’s technical competencies to solve our issues.”

Capital expenditures compounding these improvements across all areas of the mine have predominantly targeted fine tuning each year, complementing the initial outlay of US$650 million upon the initiation of TiZir’s involvement in 2014. “Once you spend this amount on a brand new plant, you can imagine that you are not going to spend a

huge amount of money afterwards,” Fourcade says, “but we have still invested a few million into fine tuning a few things. “The majority of these investment projects have addressed the downstream area and improved yields and recoveries across zircon and ilmenite. The same plan will also be applied moving forward, including

A focus on a steady flow of skilled workers being brought into the Operation is vital

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The Operation’s logistical structure has been honed and perfected over the years

looking at a new upstream classifier for example, but not a lot of things are needed at this point.”

3.2 million Number of hours without injury to GCO workers

Local influence and future

One facet that does continue to be needed is a steady flow of skilled workers being brought into the Operation, and a human resource strategy capable of facilitating this need in a sustainable and - when possible - localised fashion. At first, much of this was accounted for via a healthy and skilled ratio of expatriates; however, this portion has been reduced over the years to now just include 60 workers from outside Senegal, as the Company’s indigenous influence benefits from better skill-sets and heightened experience.

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Highly trained staff in acident recovery

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Fourcade adds: “We benefit from an existing situation in Senegal where the average level of competence is high among all categories of personnel; be that at the highest level or at technician level or even at operator level. What is necessary to have in mind though, is that while education is something, experience and skills can only happen after years of working in the same place;


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and there was no culture of this in the Senegalese mineral sands sector before, like there is now. “There are people here now who have worked with us for a number of years and the experience is slowly catching up to the very good level of education that is already present in Senegal.” Such an ethos fits within Grande Côte Operation’s all-encompassing commitment to the country as a whole, bridging its stakeholders, the Government and local communities to share in the profitability of the mine throughout its cycle. Encapsulated within Senegal’s Emerging Plan and aimed at improving the country’s economic growth, Grande Côte Operation works

closely with local communities and administrations on a social plan which involves dedicating a certain amount of investment towards peripheral rehabilitation and upliftment each year. “We don’t choose the project that this money goes towards either,” Fourcade emphasises. “We ask them to prioritise and select it among the communities, commissions, the administration and Grande Côte. “As a result, the Company has a very good image in the industry, which isn’t always the case around the world with mining companies. We try to be on the right side, to do our maximum, and so far we have got good feedback. What we do in Senegal, is really world-class.” Applying best standards and improving every single day are two givens that Grande Côte Operation will continue to adhere to over the coming years as it edges closer towards its final capacity goals. And of course, like any business, the better the structure and processes, and the quicker optimal production is reached, the better the mine will be and the more profitable Grande Côte Operation will become. “We were not very fortunate to begin with, in that we started when mining conditions were at a low, but we never complained and - if anything - it gave us more motivation and more of an inventive to improve,” Fourcade concludes. “This can be seen through the fact that we have now more than 3.2 million hours without lost time injury - that’s more than 13 months and through our strategy to revitalise and rehabilitate each area of the site after it’s been used. That’s 90 hectares so far that have been rehabilitated now, rather than waiting until the end of the mine-cycle. “It is these areas that we will now look to maintain to ensure that we are continuously increasing profitability and ensuring that Grande Côte Operation contributes to the development of TiZir.”

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A New Era in Mining Sentula Mining Limited has worked tirelessly to return to profitability and prepare for an upswing in the commodity cycle Writer: Phoebe Calver | Project Manager: Arron Rampling entula Mining Limited is no stranger to adversity, having experienced a particularly turbulent decade, out of which it has arrived with a fresh mindset towards a rejuvenated sector. The Company previously named Scharrig Mining was listed on the main board of the JSE during 1993. During 2007 the Company acquired most of its current operations, establishing a diversified mining group. During 2008 the Company name was changed to Sentula Mining as we know it today. “In 2008 at the peak of the commodity cycle, significant fraud was discovered at Sentula which inevitably resulted in the Group collating substantial debt,” explains Jacques Badenhorst, Chief Executive Officer (CEO) at Sentula Mining. “It was particularly unfortunate timing in regards to the sector and although we have now mostly erased the debt, it could have been invested in the future of

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the Company and now that has gone to waste.” The real value destruction Sentula had to tackle began at that point and, with the burden of liquidating assets to repay debts, the Company’s operations were significantly impacted between 2008 and 2013. Unfortunately for the Company, there wasn’t an abundance of spare cash to purchase assets and it subsequently began to rebuild its competitive edge from that point onwards. Compounded by both a negative news-flow and bad sentiment, it was a very difficult time, calling for new blood to breathe life back into the Company. Overcoming these challenges helped to create a fire at the heart of Sentula, however, which has since enabled its stability and successful re-growth. In April, 2015 Jacques Badenhorst joined the team with an investment in Sentula at a non-executive level; and six months later he took over as temporary CEO, before becoming a permanent member of the team in March, 2016.


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“When I took over operations as CEO at Sentula, it was clear that contract mining was the cancer within the Group,” continues Badenhorst. “Not only was contract mining pushing Sentula closer to the edge, but also killing all the other good businesses in the Group, draining all the cash from their operations to finance the contract mining losses”. “We closed most of our contract mining operations and used the proceeds from asset disposals to reduce debt and accelerate the significant restructuring efforts that we required, combined with cost-cutting exercises to bring Sentula back into a competitive position within the sector.” In the 18 months since these actions were put in place, there has been a positive upturn for the Company. That, combined with the commodity prices finally back on a positive incline, has meant Sentula had the ability to again invest time and effort into new

During the past 12 months we have doubled production and current expansion plans, which include the reopening of the underground mine

contracts and tenders. The events of the past 18 months have created a much more positive atmosphere both inside and outside the Company again, boding well for its future progression.

High quality service

In the present day, the Group has a range of companies under its umbrella covering various aspects of the mining industry; including Sentula Coal, Nkomati Anthracite, JEF Drill & Blast, Geosearch and Ritchie Crane Hire. Sentula Coal covers the complete

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needs of opencast mining operations, including bulk earth moving and coal extraction with its main client being Anglo American Coal. Nkomati Anthracite is an anthracite mine that is owned and operated by Sentula. “During the past 12 months we have doubled production and current expansion plans, which include the reopening of the underground mine. We aim to achieve the same again during the next 18 months.” “We also provide specialised drilling and blasting through JEF Drill & Blast,

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using 43 drilling rigs primarily in coal within the opencast mining sector,” adds Badenhorst. “Established as a separate entity, JEF provides support to our opencast mining contracts as well as various other contract mining companies in the coal mining industry.” Geosearch used to host a fleet of more than 80 exploration drilling rigs, which made it one of the largest exploration drilling companies in Africa. Today, however, after having been rightsized to operate profitably during the crisis, the Company is working on various contracts in Botswana, South Africa and Mozambique for blue chip mining houses like De Beers, Anglo Platinum and Vale. “There is a lot of history in the companies within the Group and with that comes the experience required to supply the industry with high quality service,” Badenhorst elaborates. “Richie Crane Hire’s


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impeccable safety record combined with excellent customer service and the ability to supply craneage services that range between 25 and 220 tonnes have enabled it to keep on winning new contracts against very tough competition.”

Procurement efficiencies

With its experience in the sector and recent history, a great amount of attention is paid to every detail involved in the day-to-day running of the Company. “With a particular focus on procurement, a mistake that I have seen being made time and time again by companies is to let your procurement list get too long,” explains Badenhorst. “The Company can easily lose the benefits that come with working closely with suppliers and it becomes difficult to manage. “My view is that procurement is a critical component in that you need

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to manage it very efficiently in each business to avoid flaws in the system and silly mistakes. If your procurement is not up to scratch that is where you are likely to lose large sums of money or find the highest risk of fraud.” Ensuring checks and controls are carried out is extremely important for a Company that is in a transitional period, such as Sentula; ensuring that flaws are less probable, and the future safeguarding of the business in general. “The bulk of the hard work has been done and we are satisfied that the future of Sentula will look very different than its past,” concludes Badenhorst. “We focus on each business’s individual requirements, drivers and dynamics to determine what is required in each to remain competitive and be profitable. Considering the numerous changes we have gone through in our recent history, I would imagine that in five years time we will look very different to the Sentula you see today.”

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Long-term Perspective Metorex is consolidating its position as a mid-tier mining Group in Southern Africa through a concerted balance between present day innovation, and future sustainability Writer: Matthew Staff Project Manager: Arron Rampling etorex is proving its credentials across a number of assets in the DRC and Zambian copper belt to reaffirm its status as an established mid-tier mining Group with a concerted focus on long-term profitability. Uniquely positioned in the Southern and Central African base metals mining industry as a pure copper and cobalt investment, the business in its current guise represents more than 40 years of evolution and, following an acquisition by Jinchuan Group International Resources Co Ltd in 2013, the Company has even more clout to add to its innovative and sustainable strategy. The wider Group structure as it exists today instils Metorex as an arm of Jinchuan Group subsidiary, Jinchuan International (HK Listed), and while this has added a number of vital strings to the Company’s bow, it has simply

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40 YEARS

The business in its current guise represents more than 40 years of evolution

complemented a philosophy and operational excellence that had long prior existed within the business. “The Metorex vision is to grow a competitive and sustainable Africanfocused base metal mining Company and build a business development platform and operation base of Jinchuan based in Southern Africa,” the Company states. “To grow a Company that offer opportunity for the development of our employees and communities, delivering to shareholders’ expectations and contributing to the development of our world.” This ethos emanates throughout the Company’s day-to-day missions also, incorporating considerations that apply to both its industrial works within the mines, and the wider impacts the business has on its people, the environment and the surrounding communities. The Company notes: “The Metorex mission is to operate and optimise existing mines and assets; through new mine development, exploration and technical improvements, to realise preservation and appreciation of assets; to produce copper and cobalt products in line with quality specifications; to realise Company growth in order to maximise shareholder interests; to ensure harmonious relationships between employees, communities, government and society; and to create zero harm.”


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Handling the security needs of your business We allow you to focus on your company’s core activities, bringing increased efficiency and ultimately a better bottom line. So whether you require a business security system, back to base alarm monitoring, security guards, security patrols, escorts or any of our areas of expertise, your protection and the security of your personnel, premises and consignments is our first and last concern.

Your satisfaction is our first goal

Address: 6/7 Av. Djamena / Coin 30 juin DR Congo, Central Africa Email: info@brassecurity.com General Manager: +243814000195 Operations Manager: +234998492852 For more information: + 243994279595

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Metorex continues to uphold prestigious standards

Jinchuan Group

Metorex’s parent Company, The Jinchuan Group is a Chinese stateowned resources Company based in the Gansu province of China which produces a host of metals including nickel, cobalt, copper, platinum, palladium, silver and selenium. As the second largest cobalt manufacturer in the world, the third largest copper manufacturer in China, and a leading platinum Group in Asia; “Jinchuan Group promotes the function of encouraging the economic prosperity of limited resources that are used for consumer production, through green development”, Metorex details on its website. “Being the 4th largest nickel manufacturing enterprise in the world, Jinchuan Group also holds

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other prestigious titles such as: “Industries and original energy resource development enables them to improve and streamline processes within the mining industry, thus making Jinchuan Group a leader within their field. Having won the esteemed Chinese Industrial award in April, 2013, this admired mining company Continues to uphold the prestigious standard they have set.” Ultimately, it is Jinchuan’s values which most tie into Metorex’s own approach though, with responsibility, humanism, innovation and ‘winwin’ value at the heart of both organisations’ outlook; and thus their overall structure since 2013.

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Chibuluma Mine


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RAS SECURITY S.A.R.L is a BelgianCongolese joint-venture owned and operated Company, founded in 2002, and is headquartered in Katanga province, with site offices in Kolwezi, Kasumbalesa, as well as offices in Tanzania, Zimbabwe and Zambia.

Congolese National Police, which can be observed through the police procedural elements we use in our patrols, provided by the Provincial Police Inspection (The Provincial Police General Office).

Headed by a management team with extensive experience in all aspects of security, in addition to the available resources of more than 3,000 personnel across Africa, the Company implements and carries out security solutions for various clients, with the contacts and the know-how to meet expectations and get the job done accordingly.

Safety: With a proactive approach to the wellbeing, health and safety of our staff in the workplace, we aim to offer continuous improvement in the prevention of injuries or occupational diseases.

The Company’s large vehicular fleet, consisting of Land Cruisers, light trucks and pick up’s for both operations and staff transport means that the Company is an outstanding choice as a long-term provider of permanent and casual security personnel. With more than a decade of experience in the southern DRC, supplying security services on both private and corporate levels, and in close cooperation with local government, police and security services, we are able to maintain a trustworthy and reliable reputation and cooperation with our clientele, mining multinationals, NGO’s, foreign consulates and successful local companies represented in Katanga. We provide guard services for a variety of mining sites and companies across Africa, including Metorex Group’s Ruashi mining site and plants, where several patrols are carried out 24 hours a day, seven days a week, and every two hours, incorporating a radio check-up on all sites. We also have excellent relations with the

OUR CORE VALUES

Accountability: We assume responsibility for our actions and conduct our operations with the highest level of professionalism. Voluntary Principles: We are profoundly aware that our daily operations have an impact on our surrounding communities. We perform in a manner that ensures respect for human rights and fundamental freedom. Excellence: We strive to provide the highest quality services and continually challenge ourselves to be the best. Our main goal is to be able to offer and apply a low profile, highly efficient, complete but affordable security system, relieving our clients of their security concerns enabling them to concentrate on doing business.

General Manager +243814000195 Operations Manager +234998492852 For more information + 243994279595 E info@brassecurity.com www.brassecurity.com


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Chibuluma Mine production began in 1955

Operational management

Scanning the hierarchy and structure further down and you find the esteemed projects that have become so synonymous with Metorex’s capabilities over the years. Comprising the Ruashi Mine, Kinsenda Mine, Musonoi Project and Lubembe Exploration in the DRC - and the Chibuluma Mine and Chifupu Project in Zambia - Metorex is continuously proactive in acquiring lucrative assets while reviewing potential opportunities in the future, in sub-Saharan Africa. “We are a group of senior executives who routinely evaluate and assess opportunities to expand our business,” Group Projects Manager, Vic Fitzmaurice explains in regards

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Key projects at present include the reopening and recapitalisation of the Kinsenda Mine in the DRC, which will be in production in 2017


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to Metorex’s project identification strategy. “Key projects at present include the re-opening and recapitalisation of the Kinsenda Mine in the DRC, which will be in production in 2017. “We are also developing the Musonoi project, a cobalt copper project in Kolwezi, DRC, which has passed the definitive feasibility study stage, and is being prepared for final optimisation and front end engineering design. “Meanwhile, there is also the Ruashi III expansion project which will extend the mine-life of the Ruashi opencast mine in Lubumbashi, DRC.” “Good operational management” is the key differentiator underpinning the success that Metorex has enjoyed across each of its projects over the decades according to Fitzmaurice; and this is certainly epitomised in pure scale terms when looking at its trademark mining operations.

The mine has seen a rapid rise to prominence

• C H I B U L U M A M I N E S “This mining area is located south of Chibuluma in Zambia. Mine production in Chibuluma began in 1955 and currently has a current equivalent annual production capacity of approximately 19,000 tonnes of Copper in the form of concentrate,” the Company details. “The mine currently extracts ore from an underground operation feeding an efficient well run concentrator.

“Chibuluma continues to be described as Zambia’s model mine.”

was registered as a DRC Company, being developed in two phases.” Phase 1 embraced the construction • R U A S H I M I N I N G of the concentrator to a life-span Metorex continues: “Ruashi is a copper of approximately four years, while and cobalt mine in Katanga province, Phase 2 catered for the mining of the located within the Democratic Republic Ruashi opencast ore body; including of Congo. This mine is made up of three the construction of an expanded open pits, along with a modern solvent concentrator, the acid leaching section, extraction electro-winning processing and a solvent extraction plant for the plant. Ruashi Mining started production production of copper and cobalt way back in 1911. In 2005, this Company on-site.

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• M U S O N O I P R O J E C T “The Musonoi Project is also located in the DRC, on the outskirts of the mining town of Kolwezi,” Metorex explains. “The project area contains at least two known mineralised zones, one of which (known as Dilala East) was discovered as a blind, high grade copper and cobalt deposit in 2007. “Following the initial discovery of the high grade mineralised zone, the property has been extensively drilled and has a declared mineral resource of 31.7 million tons at a grade of 2.8 percent copper and 0.9 percent cobalt. The mineral resource has been defined to a depth of 600 metre below surface and indications are that the ore body is open to approximately 1,000 metres below surface.” The mines around Kolwezi have produced more than 400,000 tonnes of copper per annum in recent years, capitalising on local skills, favourable logistical conditions, and specialist consultants deriving from areas of environmental impacts and on-site technical skills.

Kinsenda Mine

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RHC

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hile RHC has been a mine consulting outfit since inception, it has since 2010 expanded its range of offerings to include turn-key software solutions focused on solving the more difficult to manage aspects of the mining industry. When Metorex’s Ruashi operation was faced with the difficulties of selectively mining complex ore bodies, an effective ore control process had to be implemented. RHC’s gradeRunner solution was evaluated against numerous criteria including ease of use, efficiency, features, support, cost and return on investment; it proved itself to be the preferred and most comprehensive solution available on the market.

• K I N S E N D A P R O J E C T Metorex notes: “The Kinsenda Project currently ranks as one of the world’s highest grade copper deposits with declared mineral resources of 20.7 million tonnes at a grade of 5.6 percent copper. Kinsenda is situated within the Democratic Republic of Congo, near the border town of Kasumbalesa.” The mine has seen a rapid rise to prominence and productivity following the completion of the bankable feasibility study in 2012; immediately followed by development in 2013 and mining operations incepting in late 2015. Using cut and fill mining methods, the easy access to infrastructure in the area has made it one of Metorex’s key projects and a subsequent exploration of further volumes of inferred mineral resources to the east of the main area is set to add another eight years onto the mine’s overall lifecycle.

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Utilising gradeRunner, the production team on the first day of implementation was able to, with a few clicks, generate in-fill drill plans with all lab-required metadata and seamlessly import the resulting grade data. With a few more clicks on the second day, block models were updated and the new information was used to generate and get dig plans out to the field. By the end of the week a fluid and easy to follow workflow had been implemented, production geologists had saved hours of otherwise manual, error prone work and a tremendous reduction in dilution was evident when gradeRunner’s production reports were reconciled with what the plant had processed. RHC is a dynamic mine consulting outfit which has assisted clients in more than 40 countries on five continents, offering tailored services, training and solutions for addressing real-world obstacles keeping you from meeting your targets.

www.rhc.za.com


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RHC is a dynamic international consulting outfit with clients in over 40 countries on 5 continents, offering services, training and solutions to the mining industry. We’re an exceptional team of seasoned professionals who are dedicated to assisting clients in facing and overcoming strategic and operational challenges, offering our expertise and extensive experience to help you achieve optimal and timely results.

Consulting Services

Training Services

Solutions

Seconding

From exploration through feasibility, resource optimization and modelling, mine planning, production optimization and mine closure we offer an extensive array of services and solutions to meet your requirements.

We offer complete courses in mining software with Geovia's Surpac, Minesched and Whittle products ranging from introductory to advanced levels. We also offer tailored training and skills transfer to suit your requirements.

With the experience we have gained from extensive industry exposure we have identified certain recurring obstacles which we can confidently offer turn-key solutions and automation for, helping to decrease costs and increase productivity.

In a highly demanding production environment where sudden personnel shortfalls can cripple progress we offer support by way of seconding individuals from our team who possess the necessary skills.

The Intuitive Ore Control Managment System. In a production environment where every load counts, ore control is a critical yet difficult to manage process. With gradeRunner the workflow between geologists, planners, surveyors and production staff becomes seamless, helping to maximize efficiency while minimizing costs and disruptions. Benefits Implements an ordered workflow that promotes collaboration. Facilitates quick onboarding for new recruits. Automates time-consuming tasks with a few clicks, freeing up time for staff to focus on what matters. Reduces dilution through efficient ore data updates. Keeps track of historical data and generates interactive reports making reconciliation a breeze. Protects and keeps track of changes to projects.

gradeRunner is very easy to learn and use with effective administrative controls; allowing new employees to feel confident and more comfortable to generate error free markups, dig plans, drill holes etc. without having to spend time to do it myself. This allows me more time to work on other critical aspects of the operation. -Dominic Sowah, Chief Mine Geologist, Inata Mine, Avocet Mining PLC. Production Reports Onboarding

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• L U B E M B E A 2012 scoping study - compounded by a 2014 feasibility study - kick-started this mine’s development and the potential to mine mixed sulphide and oxide ores to a mineral resource of 93 million tonnes at a grade of 1.9 percent copper. Using open pit methods, the copper-based minerals will be recovered via flotation. “In the second step of processing, the concentrate will be subjected to ferric and acid leaching to produce an electrolytic solution from which copper cathodes will be produced by electrowinning methods.” The Company says.

Strategic anchors

These renowned projects represent more than 40 years of development for Metorex, but it was 2011 where the modern-day Company began to take

Kinsenda Mine

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In the second step of processing, the concentrate will be subjected to ferric and acid leaching to produce an electrolytic solution from which copper cathodes will be produced by electrowinning methods

shape following the announcement of Jinchuan Group’s intention to acquire the business. And since this deal’s completion two years later, the Company has gone from strength to strength, not only in identifying the most lucrative possible mining projects, but in bringing unrivalled innovations, efficiencies and expertise to the fore. “Improving throughputs, removing operational bottlenecks, and cost reduction initiatives across our operations and head office have been the basis of our continuous improvement strategy over the years, and this also includes areas of supply chain management where there continues to be a focus on central procurement and Sino-based engineering and suppliers to reduce costs,” Fitzmaurice explains. Arguably its most refined, honed


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One-stop-shop for all mining supplies at competitive prices. Duma supply general products and services to the mining and domestic industries.

Vic Fitzmaurice Group Projects Manager, Metorex Professional Engineer, and Master of Engineering, Vic Fitzmaurice joined Metorex in 2016. Prior to joining Metorex he worked at Gencor, De Beers, Great Western Minerals Group and other mining companies in various senior operational, managerial and project roles.

We are affiliated to South African suppliers, and control the full chain, from purchase in South Africa, through to exporting from South Africa to importing into the DRC.

DUMA

13-B-0814, Colonel Tshatshi Avenue 3030, Ruashi Town Republic Democratic of Congo T: 00243 99 348 7837 E: duma2704@gmail.com

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Musapa’s Properties, Kamfinsa Junction, Kitwe, Zambia IVOR CHANDA ivorc@ncm.co.za +26 (0)95 590 0295 www.ncm.co.za

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and concerted focus revolves around its human capital mission though, with the acknowledgement of its people and localised expertise prominent throughout. The Company continues: “Human Capital bases its foundation on the Metorex strategy which defines the vision and values of the organisation which is enabled through the strategic anchors defined for the organisation. “Our focus is to align the entire human capital function with the greater Metorex strategy and add value to our business. “We are process champions who are aligned to the business, proactively involved, lead by example and act with integrity.”

Long-term vision

A commitment to effective leadership, employee development, mutual respect, human dignity, and motivational empowerment compounds its overall human capital ethos, and is also backed up by a sincere sense of accountability within Metorex.

Chibuluma Mine

The Kinsenda Project currently ranks as one of the world’s highest grade copper deposits with declared mineral resources of 20.7 million tonnes at a grade of 5.6 percent copper

The Company is going from strength to strength

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Ultimately, this culminates in a more streamlined long-term perspective which the Company pinpoints as one of its core values contributing to its present and future success. “We seek to grow our Company and our people, focusing on stability, sustainability and value,” it says. “We do everything to the best of our ability, acting in a professional way, leading by example and continuously improving ourselves and the Company. “Through effective communication and collaboration we will work together as one team to achieve our shared vision and goals.” The last - but by no means least value revolves around ‘zero harm’, entailing concerns towards workers, the environment, the community and health & safety aspects; once again emphasising Metorex’s drive to not only be profitable and productive,

but to do so in a way that will remain sustainable long into the future. “Cost curve management, productivity improvements, and initiatives to remain profitable remain imperative,” Fitzmaurice concludes. “And this contributes to our differentiator which is our long-term vision and our belief in the copper and cobalt market fundamentals, backed up by strong shareholder support. “Over the next few years, we now expect to see the successful operation of the Kinsenda mine, the start of construction of the Musonoi cobalt and copper project, the start of construction of the Ruashi III expansion project, and the unveiling of a significant new asset acquisition.”

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Control

Winder Controls’ bespoke and turnkey range of products and services is testament to the market reputation it now enjoys, and the esteemed partnerships it has formed over the years Writer: Matthew Staff | Project Manager: Arron Rampling DD BMR Rock Winder

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or more than 40 years, Winder Controls has bridged the worlds of refined mechanical and electrical engineering with the tough requirements of the mining sector in Africa and around the world to become one of the industry’s contractors of choice and most experienced operators. Founded in South Africa in 1973 Winder Controls has always specialised in mine hoisting, but as the years have progressed, the Company’s ownership, evolution and diversification has made it one of the go-to players in an industry dependent on operational excellence. “Winder Controls specialises in the design, manufacture, installation and commissioning of a full range of mine winders and hoisting related equipment, and is proud to have a strong in-house team of service professionals who provide aftersales servicing and maintenance capabilities to the Company’s clients,” Joint Managing Director, Tim Keegan explains. “Since its inception, Winder Controls has supplied more than 800 mechanical and electrical hoisting installations to the global mining industry, including drum, Blair, Koepe and stage winders; as well as a wide range of rope handling systems, auxiliary components, spare parts and services. The Company has also carried out numerous relocations, upgrades and refurbishments of existing equipment.” Now under the stewardship of the SIEMAG Tecberg Group since 2011, the combination of autonomous responsibility and governance, combined with SIEMAG’s international esteem, technical excellence and product range, has made the business an even more complete package; adding clout behind its market agility to cement its position as a bespoke service provider.

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“In addition to its role as an OEM, Winder Controls functions as a systems integrator on major capex projects and since they are not limited to any one specific brand of product they are able to maintain a high degree of flexibility so as to always offer solutions tailored to their client’s needs,” Keegan affirms. “The systems integration role enables Winder Controls to utilise electrical and hydraulic hardware from a range of suppliers in order to align with the broad range of client’s requirements.”

THE SIEMAG GROUP The Siemag Group was founded in Germany in 1871 with the establishment of a Blacksmith’s shop, and over the years has expanded significantly. In addition to Winder Controls, Siemag now incorporates subsidiaries in North America, Australia, the UK, China and Poland. The Group’s core focus is the supply of winders and hoisting related equipment and, in addition, the Company offers specialised equipment for mine cooling and energy recovery, ship lifting and the underground disposal of nuclear waste.

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any variation of requirements, and providing custom-designed solutions. “This is to ensure optimal performance against our clients’ specifications, operational requirements and budget,” Keegan details. “Our key site services within this include installation and commissioning, site management; site safety compliance; installation procedures; cold and hot commissioning procedures; personnel training; after-sales service and maintenance; dynamic testing; shaft guide alignment testing; and regulatory audits, inspections and compliance testing.” Winder Controls’ scope typically includes full engineering, supply, installation and commissioning of all electrical, mechanical and hydraulic equipment; including switch gear, transformers, motors and drive systems, control and safety PLC’s, winder drums and drum shafts, clutches, bearings and brake systems etc. In addition to the provision of new equipment, Winder Controls also specialises in the refurbishment, relocation and upgrading of existing

Optimal performance

The products emanating from this turnkey approach cover all manner of necessities, incorporating facets from the Company’s origins, as well as more modern innovations, nuances and technological advancements in line with Winder Controls’ own in-house development programme as well as with general industry developments. Once again, the emphasis is on creating a flexible solutions-driven offering, capable of catering for

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Double drum winder refurbishment

machines and accordingly carries a variety of ‘stock winders’ so as to provide clients with fast response times and cost effective hoisting solutions.

Double drum winder refurbishment

Double drum winder replacement


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Additional specialist services offered by the Company include detailed engineering analysis of components for proposed new duties, logistical planning and spatial scanning for movement of large components underground, and rehabilitation of gear-sets using scanning techniques combined with unique expertise in order to salvage customised gear profiles from worn or damaged gearboxes.

Keegan continues: “Winder Controls also offer a wide range of motors and drive solutions from various major manufacturers, including TMEIC, Siemens, Rockwell and Schneider.”

KEY PRODUCTS Winders Brakes and brake control systems Mobile winches for rope installation and tensioning Rope handling equipment Rope attachments

Skip loading and unloading systems Automated rail car loading and unloading systems Shaft sinking lashing gear Shaft communication systems

Cage decking systems

Engineering analysis of systems and components

Deflection and head sheaves

Failure analysis

Rope and sheave compensation systems

SILS rated equipment supply and compliance checking

Safety arresting systems Skips and cages

Mine cooling chilled water pressure exchange system

Drive products include MV VSD’s up to 11kV (ideal for new or retrofit), LV drives up to 690V, DC drives, soft starters and Ward-Leonard drives; while motors include a full range from 380V to 11kV with powers up to tens of MW and speeds from 34rpm to 3,000rpm and above. Driving this impressive array of products and services are the latest technologies and processes ensuring optimum performance and efficiencies beginning during the design, planning and project control stages. All mechanical design is carried out using a combination of purpose-developed in-house software, 3-D Autocad Inventor and Mathcad - while finite element analysis is carried out using Ansys. “Electrical design work is done using Eplan and Autocad,” Keegan adds. “Every design undergoes a thorough risk assessment which the client is encouraged to take part in. As required by ISO 9001, a strict document control and quality control system is followed. This is achieved with a Windows Sequel based workflow management system. “The company also runs an ERP system for financial management, procurement, project controls, control of deliveries and stock management.”

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TMEIC

TMEIC One repeat beneficiary of, and contributor to, the Winder Controls service offering is TMEIC (Toshiba MitsubishiElectric Industrial Systems Corporation), a Japanese expert with whom Winder Controls has developed a close relationship for the supply of high-end drives and motors. TMEIC’s TM10, TM70, MVE2 and TMDC drives have proven particularly relevant to the hoisting application, lending themselves to a series of successful projects between the two companies: including Bulyanhulu (Tanzania) service winder; Assmang personnel/material winder; Assmang production winder; Beatrix 1 shaft service winder; Prestea (Ghana) central shaft #2 man winder; Tautona 97 level rock winder; and Kloof 4 sub-vertical rock winder. “Winder Controls has made large strides in establishing a solid footprint in the South African mining industry, using TMEIC equipment which is proven to be of exceptional quality with unprecedented levels of reliability and availability,” Keegan says.

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MEIC is the leading application expert for high performance drive systems and services, combining strong global capabilities with a flexible customer-centric business approach. As an industrial systems integrator, TMEIC focuses on industrial markets, brings innovation to industry, takes positive and constructive approaches, and evolves continuously with our customers. Built on the proud history of Toshiba and Mitsubishi Electric, TMEIC continues to provide high performance, high horsepower rotating machinery, variable speed drives and advanced automation systems to customers around the world. Our accumulated knowhow and expertise are applied to create a variety of systems, while cutting-edge technologies are used to implement innovation in production processes. TMEIC utilises a flexible “hands-on” business approach to become a collaborative solutions partner for our customers offering support across the board; from proposing solutions to post-sale services. Our proven track record* in providing innovative solutions for hoisting applications, whether riding through 70 percent voltage dips for 500ms or realizing 54 percent energy savings, provides our customers with the confidence that TMEIC is the best partner to meet their production needs.

Double drum BMR rock winder

Using these tools in combination with its innovative approach, Winder Controls is constantly improving on established concepts while simultaneously carrying out development work on new products. This has allowed the Company to produce the largest Blair winders manufactured by any

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company to date (7.2m drum diameter, 12MW), a process which required significant innovative thinking and a departure from the traditional approach in the industry of relying on additional mass to cater for the extreme structural requirements imposed on the components.

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We are systems integration experts, and have a strong commitment to execution excellence which we use to assure customer success, every project, every time. It is our vision to be recognised as the global leader of industrial drive solutions and the partner of choice for supporting our clients’ quest for operational excellence. * Bulyanhulu service-winder; Assmang personnel/material & production winders; Beatrix service-winder; Prestea man-winder; Tautona-97 level rock-winder; and Kloof-4 sub-vertical rock-winder.


TMEIC’s Superior Drive Products Unrivalled levels of reliability Short MTTR ensuring high availability Proven technology suitable for all mining applications

TMEIC, your partner of choice!

TMdrive-MVe2 – 400~7330kVA

TMdrive-70e2 – 6~36MVA

TMdrive-10e2 – 15~2750kVA

• Up to 11kVac

• 3.3kVac closed loop flux vector drives

• Up to 690Vac

• Closed loop flux vector control or V/Hz.

• Full regenerative active front end

• Closed loop flux vector drives

• Retrofit Friendly

• Unity Power Factor & VAR compensation

• Full regenerative active front end

• Full regenerative active front end • Unity power factor & VAR compensation

• Very low harmonics

• Unity power factor

• Compact water cooled construction

• Very low harmonics

• High power disturbance ridethrough capability

• Integrated transformer

• Simple air cooled construction

• Very low harmonics using LCL filters

• Simple air cooled construction

Remote Diagnostics available for ALL drive products Visit our website for further details www.tmeic.eu or contact us directly at info@tmeic.eu


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Koepe 3-D Model

Twin integrated Koepe winders

Quality management and production

Keegan continues: “Winder Controls has invested significantly in upgrades to their Wadeville production facility and equipment so as to increase quality and efficiency of production activities. The Company is ISO listed and maintains an extensive QA management system which is regularly verified by the necessary internal and independent external audit processes. “Assembly and production facilities include a full electrical assembly and testing facility; heavy machining capability; a fully-equipped hydraulic assembly and testing facility; a vertical boring mill; and a horizontal boring mill.”

Horizontal boring mill

Long-term success

Complementing the Company’s core functions is an equally stringent and dedicated focus on the wider community, driven largely by its role as a Level 8 BBBEE Company with Empowering Supplier Status which has culminated in numerous corporate social responsibility (CSR) initiatives being conducted over the years. Being part-owned by Shalamuka Capital - the BEE investment vehicle formed by the Shalamuka Foundation and RMB Corvest - has gone a long

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Wadeville mechanical works


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HYDRAULIC

FITTINGS We manufacture and design power packs, new cylinders (standard or special application), refurbish old cylinders, manufacture complete hose assemblies and supply a broad range of hydraulic products. www.hydustrialdistribution.co.za

Vertical boring mill

41 Steel Road, Spartan Hydustrial Kempton Park, 1620, South Africa markhd@mwebbiz.co.za 11 394 4232/7347 Distribution Tel : +27 Fax : +27 11 394 4233

machined hydraulics

Luka Primary School is just one example of Winder Controls’ numerous CSR beneficiaries

way to facilitate this aspect of the organisation. “The Company is proud to have maintained several CSR initiatives, both through Shalamuka as well as directly to various community projects and selected suppliers,” Keegan emphasises. “This includes Shalamuka’s involvement with Penreach as well as direct contributions by Winder Controls to

Freedom Park Secondary School and Luka Primary School in Rustenburg, and also to Badirile Secondary School in Carltonville; for projects including the construction of an under-roof feeding area for 1,600 children a day, the establishment of a secure Gr1 & 2 playground, and the supply of digital and hardcopy material for learners and educators.” Winder Controls has also involved

itself in micro enterprise development, whereby three privately owned micro enterprises were selected for a business development process and management education. Alluding strongly to notions of sustainability and longevity through this initiative, this reflects a general ethos apparent within Winder Controls, who looks set to ensure even more concerted market growth for the business in the years to come. “In the highly technical and demanding field of mine hoisting, Winder Controls believes that the key to its long-term success lies in the high quality of its engineering and the provision of top-class project outcomes to its clients,” Keegan concludes. “In order to achieve this, Winder Controls has invested in the growth of their technical personnel and systems and the Company is home to some of the country’s top electrical, mechanical and hydraulic skills.”

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ame TA N Z A N I A I N T E R N AT I O N A L C O N TA I N E R T E R M I N A L S E R V I C E S ( T I C T S )

s the largest specialised container terminal in Tanzania, TICTS (Tanzania International Container Terminal Services) has built an unrivalled reputation in the country for efficiency and capacity over the years, and is now looking towards even more refined structures and processes in order to maintain its prominent influence long into the future. Located at the continentally significant Dar es Salaam Port, TICTS’ inception in 2000 signified a pivotal moment for the site itself; with the extent of investments and operations conducted ever since proving its worth beyond all doubt. “As the largest specialised container terminal in Tanzania, TICTS manages the container handling activities at Berth 08, 09, 10 and 11 and the Inland Container Depots at Kurasini and Ubungo,” explains the Company’s Chief Executive Officer (CEO), Jared Zerbe. “Since 2000 TICTS has handled more than five million TEUs (twenty foot equivalent units) which is more than 75 percent of the Tanzania Sea Trade; playing a significant role in the supply chain to and from Tanzania and the landlocked countries in Eastern, Central and Southern Africa. “Over the years since 2000, TICTS has made more than US$100 million in investments which have significantly improved productivity and efficiency to the Port’s users.” As a subsidiary of Hutchison Port Holding Limited (HPH), under the multinational conglomerate, CK Hutchison Holdings Limited, TICTS’ specialties across vessel discharge and loading, container storage, warehousing, container stuffing and destuffing, and customs verification have epitomised the flexibility and scope that has facilitated its growth over the past 17 years.

A PARTNE for Tanzania

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ER and Africa

Tanzania International Container Terminal Services is in good shape but refuses to rest on its laurels as a flag bearer for national logistics, as it targets a new look and improved efficiencies Writer: Matthew Staff | Project Manager: Callam Waller

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TANZANIA INTERNATIONAL CONTAINER TERMINAL SERVICES (TICTS)

Zerbe continues: “The Company has highly evolved from handling only 120,000 TEUs in 2000, to a forecasted more than 500,000 TEUs in 2017. “TICTS is one of the most efficient terminals in Africa and has one of the best terminal operating systems allowing us to serve our customers more efficiently and accurately than other regional terminals. “Our customers can rely on us to handle things efficiently, having confidence in our systems and corporate governance as well as security of our facilities, which - for developing countries - is especially important.”

Professional management

Investments to enforce this role within Tanzania’s trade operations have included those around new equipment, IT systems, staff training and civil upgrades; an indictment of

the responsibility that TICTS proudly carries in Dar es Salaam. “As Tanzania’s premier specialised container Terminal, TICTS has strengthened its role as the country sea trade gateway through these investments, which have also instilled continuously improved vessel productivity, better landside efficiency, and enhanced customer service,” Zerbe says. “TICTS has remained committed to continually improving container terminal services through its professional management and highly motivated workforce.” Landmark unveilings in recent years have included the introduction of the state-of-the-art terminal operating system, Ngen/RDS, in 2012; an investment into two new Panamax quay cranes and four rubber tyred gantry cranes in 2014; and a further two Panamax cranes in 2016. Facilitating this modernisation is a

Mission Statement

To be the leading container terminal in, and the gateway to, sub-Saharan Africa by delivering the highest standards of service to all our clients through employee empowerment, teamwork and partnerships

NOVOTECH ENTERPRISES

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ovotech Enterprises Ltd founded in 2007, is a professional supplier of equipment and spare parts to the ports & marine, oil & gas and power generation industries in Tanzania. The Company has a dedicated team of technical engineers and technicians who are constantly in contact with the customers to offer technical support where necessary. Various port material handling equipment is supplied to our customers such as mobile cranes, terminal tractors, reach stackers and forklifts. These can be supplied through the Company, which is as a local agent for several reputable manufacturers, and have worked with the Tanzania Ports Authority and Zanzibar Ports Corporation. The Company is also a leading supplier of spare parts like electro & electronic components, mechanical wear parts and marine craft spare parts to the aforementioned industries. Novotech is a sub-distributor of Fleetguard filters and coolants in Tanzania with TICTS as our most important client. Our strong supply network of Fleetguard products has enabled us to support TICTS with quality filtration products and offer training to engineers & technicians on filtration technology thus resulting in remarkable improvement in their equipment availability. A key goal is to ensure our customers’ satisfaction and to maintain long lasting business relationships, with the ultimate vision to become a key supplier of equipment & spare parts in Tanzania & East Africa.

T +255 774 888831 E info@novotechtz.com

www.novotechtz.com RTGC loading trucks in the yard

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An Engineering Solutions Company Novotech Enterprises Ltd is a key supplier of equipment & spare parts to all ports in Tanzania. Mobile cranes (all types of terrain) Terminal tractors & trailers Port material handling equipment spare parts (electronics, mechanical, hydraulic and pneumatics) Marine vessel spare parts (ships, tug boats, pilot boats, patrol boats and ferries) Filtration products (filters and coolants)

Building the Future on a Foundation of Excellence

Novotech Enterprises Ltd

T: +255 774 888831 | +255 22 2861185

Nyerere Road plot 1, P.O. Box 10692

E: info@novotechtz.com | novotech13@gmail.com

Dar es Salaam, Tanzania

www.novotechtz.com


TANZANIA INTERNATIONAL CONTAINER TERMINAL SERVICES (TICTS)

MAINPAC

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eadquartered in Sydney Australia, Mainpac is a world leader in enterprise asset management, delivering accelerated return on assets through ease of use and a customised rapid deployment model methodology. We pride ourselves on our responsiveness to our customers’ requirements, and our track record of service delivery. Providing training and postsale support services, as well as professional consultancy services over three decades, the Company has successfully delivered its portfolio of products and services to clients worldwide, and has been a partner of choice to TICTS since 2001. T +61 2 8404 8800 E info@mainpac.com.au

Visit of Rwandese Business Community to appreciate TICTS’ improved services in 2016

soon-to-be introduced US$1 million EDP-related data centre set for completion in 2017; underpinning TICTS’ vigilant awareness of the evolving industry, and the partnerships it has in place to acquire such worldclass equipment. “We need to continue to invest and become smart and more efficient,” Zerbe emphasises. “We note that in our industry in Africa there are and more ports being developed in Africa, and especially in East Africa there are a lot of competing regional ports planning expansions. Also, as the world’s shipping industry consolidates, there will be more competition regionally and our customers will be in a stronger position in future. “As a result, we have embarked on significant cost efficiency reviews in the past year to be able to control costs better and to look for ways to refocus. This will allow us, overall, to be more efficient and offer better services to our customers.”

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www.mainpac.com.au

STANDARD CHARTERED BANK

We have embarked on significant cost efficiency reviews in the past year to be able to control costs better and to look for ways to refocus

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tandard Chartered Bank first launched in Tanzania in 1917 and was the first international bank to re-open its doors in 1993, post nationalisation. We will continue to be in Tanzania to celebrate every Union Day and to leverage our international footprint, deep-rooted local knowledge and experience to contribute to Tanzania’s social-economic development. We are proud of our business partnership with TICTS and as per our brand promise, Here for good, we will continue to walk the journey with them for the next 100 years and beyond.

www.sc.com/tz


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ENTERPRISE ASSET MANAGEMENT SOFTWARE Appreciate your assets

Why do YOU need an Enterprise Asset Management System (EAM) for your Business? In this modern age everything is online. It makes sense for businesses to have ONE place where all their asset information is stored and utilised. Communications and appropriate staff access can be streamlined and consolidated whether you are tracking machinery assets, parts, financial assets, facilities management or even IT devices.

T +61 2 8404 8800 F +61 8404 8899 info@mainpac.com.au www.mainpac.com.au

When Tanganyika and Zanzibar merged to form Tanzania we were here. sc.com/tz

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TANZANIA INTERNATIONAL CONTAINER TERMINAL SERVICES (TICTS)

BS TYRE CENTRE

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S Tyre Centre has been partnered with Tanzania International Container Terminals for the best part of a decade. As local distributors of Pirelli and BKT tyres, we supply them with a wide variety of tyres for a number of vehicles, including passenger, light and heavy duty trucks and industrial tyres for machineries, off-the-road applications and forklifts. We have also been supplying the Company with quality batteries.

New cranes and aerial view of the port

“The port of Dar es Salaam is a vital part of the supply chain supporting trade to and from Tanzania and the neighbouring countries. TICTS wishes to engage with all stakeholders to ensure that we build an efficient facility that can handle the often complex trade passing through the port.

It has been a pleasure to work with TICTS and hope to continue to work with them in the future. T +255 784 786234 E risanris@gmail.com

www.bstyre.com

“TICTS is making significant investments to upgrade the port of Dar es Salaam to be the most preferred getaway to sub-Saharan Africa for reliable and best services. “I am looking forward to drive our organisation to its peak performance while working with stakeholders in transforming the shipping service industry in Tanzania and port of Dar es salaam in particular; with the goal of making the corridors connecting Dar port with other countries more competitive than other transport corridors in the region. TICTS will work hand in hand with other stakeholders and the Government of Tanzania to make sure this is achieved and maintained.” - Jared Zerbe, CEO, TICTS

A better work environment

Online payments and paperless transactions are just two examples of TICTS’ strategy moving forward as it looks to make process approvals and customs processing more efficient. And behind every new innovation or refinement is a host of talented and capable employees loyal to the TICTS cause and fully aware of the market’s demands. “It is quite difficult to find capable staff in our industry in Tanzania so we need to work to develop existing staff to help them build up their abilities and knowledge,” Zerbe says. “We

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TECHNOLOGY ASSOCIATES

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volving over the past decade, Technology Associates projects have been path breakers and award winners. “We have evolved into a group, which adapts to environments, transforms our customers and redefines IT benefits, leading the regional IT industry for a number of years,” says Dar es Salaambased Mr Mesam Rizvi, Managing Director, TA Tanzania. Our engagement with financial institutions, public sector organisations, Healthcare, manufacturing companies, educational institutions as well as Africa’s burgeoning telecom industry, has seen us deploying the region’s most accomplished mission-critical data-centre infrastructures, large-scale data networks as well as infrastructure software and security solutions. T +255 22 2121594/5


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BS TYRE CENTRE Agricultural and Heavy Duty Industrial Tyres Power is Nothing without Control

various sizes of tyres wheel balancing wheel alignment

Committed to excellence in all our activities, BS TYRE CENTRE strives to be the best in meeting all our customers and suppliers expectations.

wheel fitting

T: +255 784 786 234 | +255 782 003 003 E: risanris@gmail.com | www.bstyre.com Junction of Chang’ombe/Nyerere Road, P.O. Box 906, Dar es Salaam, Tanzania

Kenya

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Malawi

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Rwanda

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South Sudan

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Tanzania

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UAE

Celebrating 16 years of Inspiring Solutions in Tanzania

INSPIRATIONAL TECHNOLOGY

IS WHAT DESCRIBES OUR EFFORTS BEST, IN THIS TRULY DYNAMIC INDUSTRY.

With our globally renowned solutions and many confident clients we have assimilated a plethora of experience in providing first world, cutting edge and pioneering business solutions to the various industries and sectors.

With us as your IT partner, your technological challenges and milestones are completely taken care of, leaving enough room for you to focus on the bigger picture.

AMANI Place 5th. Floor, Ohio Street, P.O.Box 6169,Dar es Salaam, Tanzania. Tel: (255) 22 2121594/5 Fax: (255) 22 2121590 mrizvi@techno-associates.co.tz

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Customer service front office desks

also have the advantage of having as our majority shareholder the world’s largest port operator, so we send many of our staff for training at our headquarters and regional centre. “We have short, medium and long-term staff development plans to promote staff into more advanced positions as they grow in ability and skills.” The culmination of such concerted investment, personnel development and innovation is the ability to handle

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larger vessels in the future, supported by enhanced customer efficiencies and interaction at office level. “I expect everything will be able to be online in the future and our customers won’t need to come into our customer service centres, so I want to be able to offer even more payments via mobile phone; because I believe in many ways, countries like Tanzania are way ahead in areas like mobile phone payments via companies such as Tigo Pesa and Vodacom Pay,” Zerbe details.

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Away from the Port entirely, TICTS’ Tanzanian responsibilities are set to extend more proactively into areas of corporate social responsibility as it looks to become more involved in the community, while this dedication to individual enrichment will be applied to its employees through the creation of a better work environment. Ultimately, it is these small - yet significant - tweaks which will lay the foundations for its core operations to flourish in the years to come.


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KISOMBOKO BUILDERS Building Contractor

E: 2kisomboko@gmail.com kisombokoltd@hotmail.com T: +255 753 670002 +255 652 680178

‘Going Green’ CSR event, planting for the local communities

P.O BOX 25577 UGOMBOLA STREET SEGEREA NSSF HOUSE

Zerbe concludes: “Clearly we want to also look for value-add business that leverages our current model, and to this end we have been looking to improve the overall physical condition of our facilities to create both a better work environment and a more efficient terminal. “I think we are in good shape now but I expect we can continue to really optimise our facilities and business model as well, as we look for future growth.”

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A Bigger and Better Allied

llied Company Limited’s origins as a nationally significant wholly-owned oil marketing Company in Ghana has certainly provided the platform for the business’s exponential rise over the past 20 years, but it is modern and forward-thinking innovation that compounds this notion in order to remain at the forefront of such a fluctuating industry. Priding itself as the only indigenous private limited Company offering this kind of service upon its inception in 1996, Allied has grown its portfolio of offerings and indeed clients in order to become the prominent industry player today, “developing and promoting its brands for an ever-evolving yet competitive market”, as the Group explains. The Company continues: “We are fully committed to providing the highest standard of professionalism in product delivery and customer service. We employ efficient and cost-effective procedures to establish strong and long-term mutually beneficial relationships with our suppliers, customers and transporters. “We aim to build further on our success to strengthen the brand and ease operational activity for our customers and distributors; making Allied the preferred retailer of choice for petroleum products.”

As the country’s first wholly owned oil marketing entity, Allied Company Ltd’s innovative outlook is set to drive even more concerted expansion and growth in the years to come Writer: Matthew Staff Project Manager: Josh Hyland These goals are carried out across a multitude of core domains; namely bulk distribution, haulage, convenience stores, and the original oil marketing facet. Such vertical integration facilitates its core fuel and lubricant products comprising monogrades, multigrades and synthetic petrol, diesel and lubricants. “We have had to enhance the quality of our fuels over the years by using additives provided by Afton Chemical. This has replaced our regular fuels and is sold at the same price,” Marketing Manager, Richard Abeam-Danso adds. “Deregulation has led to intense competition; hence we have adopted a strategy to have

the lowest price on the market. “With lubricants, there has been an increase in the number of new cars and luxury cars on the road which has seen an increase in sales across synthetic and multigrade oils which we have also responded to.” Beginning with the sale of kerosene in major towns, the Company’s evolution in terms of geography - now operational in Ashanti, Accra, Western, Volta, Eastern, and Brong Ahafo regions - as well as its service remit via the unveiling of service stations has replied to existing demand while advancing the market in equal measure.

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The Company underwent rebranding in 2014 focusing on the adoption of enhanced fuels

“Over time, with the building of our service stations, the Company added petrol and diesel products and the demand for lubricants at the forecourts made Allied expand its product line again,” Abeam-Danso says. “To satisfy the higher end market Allied also partnered and imported Castrol lubricants from BP South Africa and later Mobil lubricants from France and Nigeria.”

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Advanced technologies

To satisfy the higher end market Allied also partnered and imported Castrol lubricants from BP South Africa and later Mobil lubricants from France and Nigeria

The evolution to Allied in its current guise was completed in 2014 following a rebranding which took the Company completely away from selling regular fuels to the adoption of enhanced fuels, via its affiliation with Afton Chemical. The subsequent DriveMore Super+ and DriveMore Diesel+ products not only responded to the increasing number of modern vehicles being imported into Ghana, but they also thrived on fuel economy to ensure the culmination of progression for a business that had been trying to keep ahead of the industry curve for two decades. “Allied Company Limited is a private limited liability Company incorporated in Ghana on November 4, 1996 under the Companies Code of 1963 (Act 179),” Abeam-Danso recalls. “The Company commenced business on October 19, 1998 and later, in October, 2003, the Energy Commission issued the Company with a final license under


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ell Construction Ltd has over the years assembled a seasoned and high quality workforce to produce modern and beautiful edifices across Ghana. We have demonstrated high ethical construction standards through our works to confirm our slogan, ‘the construction engineers’.

Core values:

Every job is not just one of many to us. Painstaking attention is paid to even the minutest of details as we believe that our clients deserve only the best. Mediocrity is avoided at all cost; setting challenging targets, striving to achieve them.

• Commitment

Our excellent support system to all clients which is anchored on honesty, dedication, commitment, best advice, and professionalism endears us to all shades to clients. We employ the use of modern and up-to-date construction standards and methods to deliver state-of-the-art ‘construction masterpieces’.

• Quality • Customer satisfaction • Timeliness • Integrity

• People centered • Dependability Our works have consistently attracted numerous clients to us, who have experienced satisfaction beyond their expectations. We therefore invite you to come and experience the ‘Cell Brand’ of civil engineering and building construction.

We have successfully executed a wide range of jobs including: • Construction of multi-storey office complexes • Construction of factories • Construction of warehouses • Construction of service stations • Real estate development • Road construction • Watershed management and erosion control systems • Remodeling of existing structures

T +233 2081 16870 +233 2432 43429 +233 2030 00122 E ccagbezudor@gmail.com www.cellconstructionlimited.com


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AFTON CHEMICAL

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fton Chemical has been manufacturing and supplying Fuel and Lubricant additives for more than 90 years. Our additive solutions help engines run smoother, fuels burn cleaner and machines last longer. Our unique partnership approach also makes us different. We work with our customers to combine the knowledge and insight that help deliver true value to their bottom line.

the Energy Commission Act (Act 541).” Since then, the rate at which Allied has grown and the acumen that the business has displayed in updating its service in line with consumer demand and industry fluctuations has attracted some of the leading lights in global oil & gas. Epitomised by the aforementioned partnerships with Afton Chemicals, Castrol, BP and Mobil, a host of simultaneous deals have been struck with other global peers in order to drive the business’s foremost concern which revolves around innovation. “In terms of capital investments in recent years, we have spent millions of US dollars,” Abeam-Danso explains. “These include advanced technologies for our Allied+ Fuel Card Payment Solution; and new equipment to replace our Langfeng pumps with Gilbarco pumps.” When combining these internal optimisations with a series of facility upgrades and new service stations,

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In terms of capital investments in recent years, we have spent millions of US dollars... These include advanced technologies for our Allied+ Fuel Card Payment Solution

Our long-term partnership with Allied Ghana is a good example. Their aspiration to become a key player in their local market tallied well with our goal to work with a strategic emerging retailer. Together, we developed and designed the awardwinning* DriveMore™ Fuel brands that have responded well to the growing demands for quality and service in one of the most dynamic fuel retail markets in Africa. The success of our strategic partnership highlights another example of the unique benefits that our Passion For Solutions® has helped deliver for both small and large fuel retailers worldwide.

E P4S@aftonchemical.com

www.aftonchemical.com *2015 Ghana Oil and Gas Awards http://www. ghanaoilandgasawards.com/2015-winners  


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YEARS EXPERIENCE

Delivering enhanced fuel quality with innovative additive solutions From ‘refinery to pump’ Afton Chemical has a passion for delivering world-leading additive solutions that help our customers achieve their business goals. Our refinery and distribution additives enable the delivery of millions of tonnes of on-specification fuels safely and economically, while our advanced automotive performance offering helps deliver Fuel Economy, Power and Performance. Afton is a trusted name you can rely on.

For more information on how to grow and differentiate your Fuels business, email P4S@aftonchemical.com

www.aftonchemical.com © 2017. Afton Chemical Corporation is a wholly owned subsidiary of NewMarket Corporation (NYSE:NEU) www.aftonchemical.com


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as well as via new staff and structural enhancements, Allied has successfully rebranded itself from indigenous success story to state-of-the-art turnkey operator status.

Satisfying customer needs

Integral to all investments has been similarly pivotal relationships formed with banks over the years, including with the likes of Visa and MasterCard to encourage each establishment’s customers to buy fuel from Allied stations. Once again, this has been a triumphant fallout from the 2014 rebranding within the Company. “The essence of our rebranding was to help us distinguish our brand amongst the top 100 oil marketing companies operating in the country,” Abeam-Danso states. “We rebranded to achieve market leadership, to expand our owned station network into all regions, to create new customer following, and lastly to improve on our market share. “Allied focuses on satisfying customer needs both in the present and the future and this drive makes Allied innovative in coming up with solutions that always meet such needs.” Abeam-Danso attributes “expansion, expansion, expansion” as being a key driver of this continuous improvement approach, with Allied adding around five new service stations each year. With every new footprint expansion however, the need to improve its human resource strategy becomes all the more important; ensuring that enough of the right skills are being implemented across the organisation. “We have been focused on training our staff as well as looking at staff welfare,” Abeam-Danso continues. “Examples include areas of transport, and medical and rent allowances to name a couple; while we have also been innovative, in looking critically at things like supply security, personal values and accountability.

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Customers find the Allied+ Fuel Card Payment Solution a convenient way to manage their fuel accounts

“As such, our employment strategy ensures we hire highly motivated individuals with the necessary attributes to fit our operations; we provide training and development opportunities on a regular basis; we offer competitive remuneration and retention incentives; and most importantly, we place 100 percent emphasis on local content to complement the critical skills we gain from expatriates.”

Russia. “With this our customers enjoy online access to their personal customer account consumption details. Other benefits that we offer include a secure and fraud resistant chip & pin based fuel card technology; pre & post paid fuel card transactions; and an optional radio frequency identification (RFID) tag system that ensures only designated vehicles are serviced. “This is in response to a growing Bigger and better number of customers becoming more Over the years, Allied has become sophisticated, demanding a higher renowned in Ghana, not just for the level of satisfaction and convenience. continuous upgrades of its products, Customers are becoming conscious but for the subsequent success these of the environment where they buy products have had in the market to products, are increasingly looking for complement its ever-growing footprint one-stop shopping, and are becoming of service stations. more price sensitive.” Its Allied+ Fuel Card Payment In view of these trends, Allied Solution is a prime example of this as is focusing on training forecourt an unparalleled fuel card technology attendants and instilling advanced developed by the Razio Group in levels of customer service, to align

with the already advanced levels of the forecourts themselves. The standard of its on-site convenience stores has also been improved, once again honing in on a differentiator of low cost when compared to its key competitors. “In three-five years’ time I hope to see Allied having become the most valuable brand among the oil marketing companies in Ghana,” Abeam-Danso emphasises in terms of forecasted upshots from this philosophy. “We will look to employ many new technologies across our operations in order to provide enhanced convenience and prices to our customers. “I hope to see Allied increase the number of its network of stations by at least 20 percent over the same time period and to ultimately become a bigger and better Allied through our strong work ethic, our strong IT attributes, and our strong national presence.

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Mas airobi Hospital is entering the latest phase of its more than 60-year nationallysignificant evolution via a new hospital facility that is set to bring enhanced capacity, modernised processes and overall improved healthcare to its patients.

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Formed in 1954, its expansion over the years has been one derived from a commitment to quality healthcare, building longstanding relationships along the way to establish itself as a local hub and national centre of learning. Helping to combat some of the region’s most challenging conditions along the way, its role as a leading


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asterPlan A Clinical

The Nairobi Hospital’s vision for future healthcare is in the process of being unveiled via a new facility that is set to bring enhanced treatment, efficiencies and sustainability Writer: Matthew Staff | Project Manager: Callam Waller

healthcare provider in the East African region has culminated in a modern, high technology hospital comprising more than 300 beds; and this imminent new facility is set to take the Hospital on to the next level. “The Hospital is currently executing its master plan which will be complete in the next three-four years,” explains

the institution’s Chief Executive Officer (CEO), Gordon Odundo. “The biggest part of this master plan is the construction of the brand new hospital which will comprise approximately 600 beds. “We’ve been around since the 1950s, but the drive to continue developing the hospital is still there, and we need

to develop it into a modern facility to accommodate the increased aspirations that we have.” “Personalised patient care is what sets Nairobi Hospital apart,” the Hospital adds on its website. “Expert physician specialists and caring staff provide you with an exceptional healthcare experience.”

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And this ethos is set to be replicated in the new facility through the adoption of cutting-edge designs and wards to enhance the patient experience. Across all departments, efficiency will also be a key parameter of gauged improvement, as the Hospital once again proves its ability to expand with the times into new departments and new forms of rehabilitative, critical care. “We want to implement technologies and facilities and equipment now that will be relevant in 50 years’ time, so are planning for the future already in that regard,” Odundo explains.

A pacesetter in medical practice

Consisting of a pharmacy, laboratory and radiology departments in-house, the extent of medical services already on offer at Nairobi Hospital is far beyond what the majority of other facilities can offer in the region, and this has

manifested from a belief that the Hospital needs to keep ahead of the industry curve, not just in line with it. “Over the years we have invested heavily in professional human resources and diagnostic and treatment facilities to ensure that patients get quality service,” Odundo states. “The combination of highly skilled specialists and modern medical and non-medical technologies enable us to undertake a wide range of routine and complex investigations and procedures; including open heart surgery, kidney transplants, trauma care, orthopaedic surgery, neurosurgery, laparoscopic surgery, in-vitro fertilisation (ivf) and cancer therapy. “We are renowned for our emergency and trauma care, disaster response and critical care and the Hospital has excellent facilities for providing high quality clinical and nursing care.”

MACNAUGHTON LTD

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acNaughton Ltd was founded in 1983 when George and Miriam McKnight bought a small company with the intention of establishing a Pharmaceutical Agency House business. The Company represents credible research-based pharmaceutical and medical device manufacturers, offering cutting edge health solutions to the East African markets. With a knowledgeable team of medical representatives, who collectively promote our product portfolio to the medical profession, we are fully conversant with all regulatory affairs and can handle any related matters in the countries in which we operate. Our state-of-the-art facilities allow us to stock products requiring coldchain procedures and our distribution network guarantees delivery on the same day in Nairobi, Mombasa, Dar es Salaam and Kampala, and on the following day in all other locations. The Company has grown in the intervening years, from the original staff of five to establish itself as a leading distributor of pharmaceutical products and hospital consumables throughout East Africa, with operations in each of the East African capitals: Nairobi, Kampala and Dar es Salaam.

www.macnaughtonltd.com The Nairobi Hospital is renowned for its critical care

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Quality pharmaceuticals & medical supplies for a healthy nation. We supply research based pharmaceuticals & medical devices that cover the following areas:

CARDIOVASCULAR DISEASES ORTHOPAEDIC CASTS IVF ORTHOPAEDIC IMPLANTS (HIPS & KNEES) NUTRITION DERMATOLOGY OPHTHALMOLOGY ASTHMA MALARIA HOSPITAL ANTISEPTICS NEUROLOGY ONCOLOGY LAPAROSCOPIC SURGERY ANTIBACTERIAL & ANTIFUNGALS MEDICAL GLOVES (SURGEON’S & EXAMINATION)

KENYA

UGANDA

TANZANIA

MacNaughton Ltd MacNaughton Centre Ngong /Lenana School Road junction P. O. Box 40875-00100 NAIROBI, Kenya

MacNaughton Ltd Plot 107, Buganda Road P. O. Box 24020 KAMPALA, Uganda

MacNaughton Ltd Mek-One Plaza Nyerere/Nelson Mandela Road junction P. O. Box 79400 DAR ES SALAAM, Tanzania

Tel: +254 722 209 698 admin@macnaughton.co.ke

www.macnaughtonltd.com

Tel: +256 41 347 547 macpharm@utlonline.co.ug

Tel: +255 22 286 3403 hawa.kazema@macnaughtontz.com


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PYRAMID PHARMA

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yramid Pharma is a medical distribution Company with the goal of becoming the preferred partner in the provision of healthcare solutions in Africa. Having shown rapid growth since formation, Pyramid Pharma currently represents internationally renowned companies in medical & laboratory equipment, reagents and devices. Investing in the best systems and people to ensure that quality products are delivered and superior service is offered, Pyramid Pharma partners with Nairobi Hospital, supplying highquality diagnostics, wound care, and cardiovascular devices for the cath lab and open-heart surgeries. T +254 20 2021576

www.pyramidpharma.com The Hospital’s nursing school opened in 1956

Such a philosophy of continuous improvement has transpired in the form of numerous industry firsts in the region over the course of the Hospital’s tenure, beginning in 1956 with the opening of its nursing school, and progressing over the decades via the implementation of advanced computing; the first ever kidney transplant taking place in 1978; the opening of its hydrotherapy pool in 1992; its first successful open heart surgeries in 1993; its first ever life support training in 1997; the first laprascopic surgery being carried out in 2002; and the acquisition of a 48-hour tuberculosis detection machine - the first private hospital in Kenya to do so - in 2006. “Nairobi Hospital was also the first hospital in Kenya to install Endomed 682 v machinery, to perform a cochlea transplant in the region, and to offer brachytherapy upon the opening of our 58-bed oncology and cancer treatment centre in 2012,” Odundo

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continues. “The Nairobi Hospital has always been a pacesetter in medical practice in Kenya, and will continue to be so.”

In-house development

The Nairobi Hospital has always been a pacesetter in medical practice in Kenya, and will continue to be so

To keep ahead of the game across its outpatient and inpatient services, its research & development laboratory, its nursing services, its pharmacy, radiology, and ambulance services; the effect of turning the Hospital into a University Hospital has been critical in being able to train people in-house. Not only does this aid areas of skills attraction and retention, but it helps in tailoring the required training towards the key developments being undertaken at the Hospital. “One of the most important things we want to improve is to increase the amount of training carried out here; training as many as 500 people at one time, which is significant considering we have between 800 and 1,000 employees at present,” Odundo


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Complete healthcare solutions at your doorstep Tanzania > Uganda > Rwanda > Kenya > Ethiopia > Burundi > Mozambique T: +254 20 2021576 www.pyramidpharma.com

The logo is bold a has replaced the “ into the word representation of rendered in a deep used is Futura, whi has an appearance is derived from sim triangles and squar

PHARMA

affirms. “This will both attract people and facilitate retention because not many hospitals can offer this, and our training centre allows for concerted in-house development.” Promoting and evolving local skills specifically has been a challenge over the years, but this is all the more reason for producing such a sustainable legacy of personnel development in the region, so that the Hospital will have a readymade pool of skills to hire from long into the future. Odundo continues: “It’s not just about the challenge of training them, but about training them in line with the latest technologies and in preparation for the changing healthcare trends and requirements. “We are doing well to bring them up to scratch though and we now have several medical hubs set up as part of our corporate social responsibility efforts as well.”

Awareness of the healthcare environment

Nairobi Hospital is committed to pursuing continual improvement on all fronts and over the years has received special recognition for its reputation in core areas such as cancer diagnosis, diagnostics and chemotherapy. “Our Radiology and Imaging Department has established itself as a leader in diagnostic and interventional imaging in the medical sector using different types of state-of-the-art technology to accurately diagnose various types of cancer,” Odundo notes. “The installation of picture archiving and communication systems and radiology information systems (PACS/RIS) has

enhanced speed of communication on results of patient tests in addition to strengthening our green technology agenda. “Chemotherapy was first provided at The Nairobi Hospital in February, 2006. The old chemotherapy unit had three beds, two chairs and a doctor’s office. The most common cancers dealt with in the initial years included breast cancer, prostate cancer, colorectal cancer and non-hodgkins lymphoma. Treatment was provided on an outpatient basis. “Over the years there has been a rapidly growing demand for high quality oncology and cancer treatment services though, and the Hospital therefore decided to increase capacity

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by putting up a complete Oncology and Cancer Treatment Centre.” This Centre includes facilities including an examination room, a recovery room, treatment planning rooms, linac treatment bunkers and high dose rate brachytherapy treatment bunker; epitomising the level of healthcare service already existing at the Hospital, and the comprehensive platform it can now work from as it edges closer to completion of its master plan. “The main aspects of continuous improvement revolve around our master plan and especially on formulating departments that enhance patient flows,” Odundo concludes. “We need more efficient movement between departments once patients enter the facility, to combine with the general level of treatment and awareness of the healthcare

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Our master plan will also see us form a greater presence in the future in terms of clinics and health centres in Nairobi

environment that we already have in the Hospital. “Our master plan will also see us form a greater presence in the future in terms of clinics and health centres in Nairobi with the possibility of establishing other smaller hospitals to reach even more patients in the future.”


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Providing business & consultancy services

in business process automation & mobile solutions

Solutions in time

meeting your every need

Impax Business solutions has implemented a range of software tools such as maintenance and help desk to support the upgrade of Nairobi Hospital’s asset management processes

CLUB 2016/17

Call +254 20 2728348 +254 20 2734296 info@impaxafrica.com

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Absorbent and X-Ray gauze rolls - Blood giving sets - Cotton buds - Dust masks - Crepe bandages - Face masks - Feeding tubes - Gauze bandages - Infusion sets - IV cannulas - Sterile and Non sterile gauze - Swabs - Nurse Caps - Thermometers - Microscope slides - Plaster or paris - ScalpVein sets - Surgical blades - X-Ray gauze rolls - Zinc oxide plasters

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T: 00254 722 619992 E: kemsupplies@yahoo.com

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Universal Health Coverage

Ministry of Health Swaziland strives towards its ultimate aim via a series of investments, training and technological enhancements akin to the best in first-world healthcare provision Writer: Matthew Staff | Project Manager: Eddie Clinton or nearly 50 years, the Ministry of Health (MOH) Swaziland has been striving to improve the health status of the country’s population by providing preventative, promotive, curative, palliative and rehabilitative services for the betterment of a nation very much in societal transition. Not only introducing such services, but doing so to the highest quality, with honed relevance and as accessibly and affordably as possible has been a challenge for the Ministry, but one that has been met over the decades, and the organisation remains as committed as ever today to keep moving with the times and improving the country’s healthcare provision even further. “The aim is to provide equitable and socially acceptable health services to the highest possible standards comparable to the first world, and to have every citizen being able to access quality healthcare regardless of where one is in the country,” said Vusi Magagula, Director of Health Services back in 2016. “The core functions of the Ministry of

Working hard to meet MDGs

Health include health promotive and preventative services; curative and clinical healthcare services; medical, nursing and allied health regulation; and medical referral services.” An additional host of clinical support services are also incorporated within the areas of focus across Swaziland and comprise pharmaceutical services, medical imaging services, medical

laboratory services, rehabilitation, palliative services and nutritional services; all compounded by an ongoing dedication to investing in the very latest methodologies and technologies in order to best implement such treatment types. Advanced hospital equipment including a modernisation and expansion of its renal services, as well as the opening of a new chemotherapy unit have gone hand-in-hand with the recent renovation of the main referral hospital in the capital, Mbabane. The expansion of a new maternal wing at the latter facility is also in place as well as a rebuilding of a new outpatient department. Magagula added: “The use of evidence-based medicine to inform decision-making is being emphasised now. “We have also envisaged a PPP construction of a new referral hospital as well as completion of the Lubombo Regional referral hospital and an expansion of health centres to broaden activities provided by the facilities in the regions.”

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MYLAN

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ylan is one of the world’s leading global pharmaceutical companies. Our medicines include generic and brand name products in a variety of dosage forms, such as difficult-to-manufacture injectables, transdermal patches and HIV/AIDS antiretroviral (ARV) therapies. The Mylan has innovative research and development capabilities and is one of the world’s largest active pharmaceutical ingredient (API) manufacturers. Every one of our medications meets our one global quality standard regardless of where it is produced. At Mylan, we are committed to setting new standards in healthcare. Working together around the world to provide seven billion people access to high quality medicine, we: • Innovate to satisfy unmet needs

A host of clinical support services have been incorporated across Swaziland

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• Do what’s right, not what’s easy • Impact the future through passionate global leadership

Healthcare to the population

These most contemporary and forward-thinking of innovations in Swaziland represent a vast revolution from the state of healthcare in place prior to the Ministry’s formulation. In place since colonial times, and subsequently run at the time by colonial masters, the independence gained in 1968 - headed by a Minister and initially shared with the Portfolio of Education - laid the foundations for an official Government-run institution to flourish in the decades to follow. “Ever since, the Ministry has dealt with all issues concerned with the delivery of healthcare to the population,” Magagula explained. “The services are such that there is the public subsector, which deals largely with Government-owned and run facilities as well as sub-vented organisations. “There is also the private subsector, which is privately owned and run with

• Make reliability and service excellence a habit

The MOH aim is ultimately the attainment of universal health coverage, but our midterm goals include increasing the number of health and related services

Creating better health for a better world. That’s what inspires Mylan in our mission to provide quality healthcare, one person at a time. Our Key Access Initiatives: • Increase generic utilization • Establish an effective generic biologics pathway • Advance one global quality standard • Enhance anaphylaxis awareness and expand access to epinephrine autoinjectors • Stem the tide of HIV/AIDS

T +91 40 3086 6206 E arvind.kanda@mylan.in

www.mylan.com


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little Government financial assistance. The traditional sector or healers have their own organisation and their services are run and regulated separately from the modernwesternised healthcare, which is coordinated through the MOH.� Overcoming numerous initial challenges to kick-start the Ministry, there have inevitably been varying difficulties along the way and remain today, as the parallel aspirations and goals have also escalated dramatically over that period. The biggest challenge now regards the sourcing of resources to effectively carry out its ambitious mandate especially the amount of doctors, nurses and other professionals on hand - but this is being overcome through extensive local training initiatives and heightened social security measures to address any shortfalls caused by inadequate finances. The combating and alleviation of such pressures will then ultimately go a long way in achieving its shorter-term goals and its overriding long-term aim. “The MOH aim is ultimately the attainment of universal health coverage, but our mid-term goals include increasing the number of health and related services and interventions provided across the country; increasing the coverage of the population through the different health and related services and interventions; and reducing the household financial burden incurred at the point of access and utilisation of health and related services and interventions,� Magagula listed.

Consistent strategy

Addressing personnel shortfalls has encouraged more professionals to receive the best training

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In addressing personnel shortfalls in particular, the MOH has, over the years, encouraged more and more professionals to receive the best training possible - even if it means conducting their studies abroad before returning to Swaziland - as well driving the idea of medical specialisation.


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“Though the country, like many sub-Saharan countries, continues to face healthcare delivery problems, progress is being made towards improved health for the people,” Magagula enthused about the results of the Ministry’s efforts. “There have been noticeable achievements in the delivery of healthcare and some of these have been recognised even outside our borders. “These include great improvements in the fight against communicable diseases. The country is at a level of eliminating malaria infection and has been achieved through consistent strategy implementation with the help of cooperating partners and the Government’s own efforts.” The fight against HIV and AIDS has similarly been at the forefront and, in line with international trends, there has been a marked reduction in the occurrences of HIV, a sizable portion of people living with HIV being put on ART which is procured through

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The use of information technologies and electronic medical records will also increase coverage of healthcare, particularly to the underserved

Government funding. There has also been a dramatic improvement in the fight against Tuberculosis in recent years. Magagula continued: “More investments have been made in our health systems, aimed at ensuring attainment of universal healthcare. “Infrastructure developments continue to be made, immunisation coverage has improved, and an emergency preparedness system was been put in place, increasing the reach to those who most need such services. “The use of information technologies and electronic medical records will also increase coverage of healthcare, particularly to the underserved. “Infrastructure developments are at an advanced state, the main referral hospital is being rehabilitated to international standards, and several clinics are being constructed as we ensure the nation can take healthcare to the people.”

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Energising g SECURE POWER Master Power Technologies has built its reputation upon strong values that guide its decisions, ensuring there is never a compromise when it comes to customer satisfaction Writer: Phoebe Calver | Project Manager: Donovan Smith

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aster Power Technologies (MPT) has grown exponentially from a static UPS (uninterruptable power supply) Company, to a complete secure power supplier also offering complete modular data centre infrastructure, obtaining numerous awards on its climb to the top of the industry. The Company is a specialist in the supply, installation and after-sales service of a widespread selection of engineered secure power solutions; all of which range from modular data space solutions control energy management systems. Through careful selection over time, taking into consideration availability of support in the final country of installation, MPT has collated a selection of OEM partners – Bergvik and Stamford among them – to continue building a progressive Company portfolio. Menno Parsons, Founder and Director of Master Power Technologies noticed the growing need for secure power solutions to support IT-dependent business and processes industries while working for Siemens’ UPS division. Shortly afterwards Parsons established Master Guard (Pty) Ltd in 1999 as an independent South African enterprise. “We initially focused on critical power applications for telecommunication, banking and industry,” explains Parsons. “Every time the Company went to supply or service a UPS, the customer would enquire about the possibility of generator services at the same time. “Both of these products work handin-hand, which is why we decided to get our Generator Division of Master Guard up and running as quickly as possible.” Having built a successful base for the Company focused on its UPS and generator services, 2004 brought about pivotal structural changes for Master Power. Seeing growing demands in the data centre market, Parsons took his understanding of the need for faster

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STAMFORD

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t the recent Middle East Electricity event in Dubai, Cummins Generator Technologies (CGT) launched its latest product in the new STAMFORD SRange of alternators. As part of a rapid global product development programme launched by CGT, manufacturers of STAMFORD and AvK alternators, it replaces the current STAMFORD range – from 7.5 to 5000kVA+ - in a phased introduction. The new STAMFORD S6 (810 – 1,400 kVA+) features patented CoreCooling™ technology, bringing advances in power density, quality and reliability to industrial marine and commercial applications. The new S-Range family of alternators is offered with a three-year warranty as standard, across all customers, applications and regions and builds on the proven technology of the previous iterations of the STAMFORD product range, delivering an increase in power density when compared to its predecessors.

The Company offers a remote monitoring and diagnostic service

deployment of the ‘final solution’ and with that launched the Company’s first modular date centre solution. Parsons continues: “Our energy centre solution had already been developed; therefore adding the data centre services gave MPT a complete turnkey solution for the faster deployment of complete date centre infrastructure.” As is often the case with expansion into new markets for a Company, it quickly became evident to Master Power that its customers still had needs which were not currently being met. In response, the Company opened the Life.Net remote monitoring centre, giving Master Power the ability to closely monitor each customer’s critical equipment and data centre environment. “For our customers, we were able to act as a monitor and advisory service on their equipment efficiencies, services and maintenance and when

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...not only can we supply superior solutions for our customers’ applications, but we can support and service them with that same dedication and passion

S-Range alternators meet the critical needs of various applications - be it oil and gas auxiliary, combined heat and power, critical protection and UPS, continuous power and standby - each demanding the highest level of performance. Commenting on the new product launch, Trevor French, General Manager of AvK Global Sales and Marketing at Cummins Generator Technologies says: “As the global market leader in alternators we’ve been able to adapt quickly to market demand and, by making refinements and improvements, can now offer customers a range of enhanced machines that more directly meet their needs. Over the coming months the market will see more products introduced, all of which will give customers market leading power density and improved performances.”

www.stamford-avk.com


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BERGVIK

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ergvik is a global leader and trusted supplier of Raised Access Flooring systems, Seismic Bracing solutions and Iso Flex Grid ceilings for world-class mission critical data centres and telecom operators in more than 100 countries around the world, including South Africa. Bergvik Flooring started in 1970, with the name Ställverksprodukter in Sweden and due to our consistent export growth export success, today we are known as Bergvik Southern Africa. Offering the only dynamic Raised Access floor on the market, the Company’s Dynamic Iso Floor & Ceiling Systems’ unique design allows it to easily adjust to ever-changing technologies, equipment densities and increased cooling demands. In addition to this, we provide a five year standard warranty on the floor.

Creating a competitive advantage through its facilities

breakdowns occurred, we had the ability to get the right technicians on site before most employees were even aware of an issue,” describes Parsons. “This enabled the customers to focus on their business while we took care of the rest, saving them time and money.”

Award-winning service

It is the Company’s dedication to tackling customers’ needs head-on that has led to Master Power receiving numerous accolades, beginning in 2011 when Frost & Sullivan awarded the first of many awards, this time being the UPS customer service leadership award. Frost & Sullivan acknowledge and reward companies across 40 countries, all of which are operating in a range of regional and global markets for superior leadership, technological innovation, customer service and strategic product development. Parsons affirms: “Receiving this award made us very proud and it

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This award demonstrates our ability to create a competitive advantage in our modular data centres, through the R&D products which integrate all the elements of the infrastructure...

We develop and deliver our highly technical floors as Iso Floor and HiFlex Floor, as well as the earthquake resistant Iso Floor - Seismic. We also design and produce Seismic Bracing frames to secure equipment from companies such as APC, Dell, Emerson, Ericsson and IBM, with all production taking place at our factory in Bergvik, 240km north of Stockholm, in the middle of Sweden. Co-operation with Bergvik is problem free, as we provide custom-made solutions for every project in AutoCAD to give customers the exact quality they request and deserve. Custom made production then ensues, which is unique to our industry. This means your equipment is laid out at the design stage and floor panels are made in sizes that your project requires.

www.bergvik.com


What sets Bergvik apart from other Companies? ▶ Full stability from 300 – 2100mm FFH. ▶ Can be installed in two deployments due to self-supporting steel substructure. Panels can be installed at a later stage. ▶ To achieve an optimized equipment layout and full access to the underfloor area, we offer panel sizes from 315-1220x600mm. ▶ All heavy electrical equipment is supported directly by the rigid and self-supporting sub-structure. No costly and bulky equipment stands are needed. ▶ Tested and approved in accordance with EN 12825. ▶ Up to 70% fewer pedestals than with conventional 600x600mm grid floors. This means less obstructions and more space for cable management, etc. ▶ Iso Floors’ flexible design allows for UDL up to 50 kN/m2.

Bergvik manufactures the rigid and self-supporting Iso Floor raised access floor system with unrivaled strength and flexibility. Bergvik Southern Africa Pty Ltd 1st Floor, Building 3 Tre Mondi Office Park, 2 Niblick Way Somerset West 7131, Cape Town

Bergvik Southern Africa Pty Ltd Factory & Show Room, Unit 6 Capital Hill 65, Cnr. K101 & Le Roux Avenue Midrand 1685, Johannesburg

TEL: +27 21 851 1966

TEL: +27 11 312 7901

www.bergvik.com


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Another big win for Master Power arrived in 2014, again from Frost & Sullivan, this time for South African Data Centre Infrastructure Management Technology Leadership. “This award demonstrates our ability to create a competitive advantage in our modular data centres, through the R&D products which integrate all the elements of the infrastructure equipment and environment into one transparent solution,” continues Parsons. “Our integrated, intelligent remote monitoring gave the customers not only the initial product, but also transparency into its operation and peace of mind knowing people with the right skill-set are looking after their operations.”

Modular innovation

Small enough to care and big enough to take required action

demonstrated that not only can we supply superior solutions for our customers’ applications, but we can support and service them with that same dedication and passion.” 2011 also brought about the celebration of Master Power branch openings in both Durban and Cape Town, enabling the Company to provide better service for its customers. Both branches were initially opened to serve the purpose of assisting with the rollout of projects and servicing, but soon developed self-sufficient sales functions.

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The most recent award received from Frost & Sullivan arrived in 2016 for the sub-Saharan African Modular Data Centre Company of the Year. A major factor in Master Power obtaining this award was its ability to expand on its competitive advantage in creating a complete solution, by introducing a smart phone application which allows customers to monitor their secure power and data centre solutions from anywhere around the world. In-keeping with its ability to stay upto-date with market demands, Master Power has paid particular attention to the rapidly growing demand for data centres. Modern day customers are looking for solutions which can quickly be implemented as their business grows, giving them better control of their invested capital. “The option to work with modular data centres was one that appealed to us when studying our market; they offer faster deployment than traditional brick and mortar data centres,” Parsons claims. “As you grow and need more space, it is very simple


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to add another module; particularly in the African market where building materials are often either not available or of poor quality. “Keen to reduce data centre completion times and efficiency, the modules are shipped from our factories and therefore only limited plinths and foundations are needed from a civil works perspective. These limited works can be carried out while the modules are being made in our factories, typically reducing site data centre completion by 50 percent.”

Continuous Improvement

Innovation has been central to the success of Master Power, combined simply with the ability to listen to customer demands. It is a point of pride at the Company to use the problems customers put forward as a

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challenge for the team to overcome, either finding an existing solution that resolves the problem affordably, or alternatively get the R&D team in to develop a solution from scratch. This is a very stringent process and reason for the Company’s numerous awards, and subsequently, when products fall short of meeting the exact function needed to implement the perfect solution, it is back to the drawing board. “What really makes a difference is our focus on giving our customers turnkey solutions which provides them with technologies that multiple suppliers would battle to offer,” adds Parsons. “In offering the latest in efficiencies compounded by completely integrating the solutions into a transparent in-house platform, the customer is always fully aware of what is happening with their products and services. “Then not only will we monitor the site for the customer, but also carry out reporting and maintenance functions to ensure they continue to get value for money, only made possible by the fact we have our own internal facilities enabling us to design and manufacture everything in-house with no sub-contractors.” With a renowned engineering team along with project management and installation teams, and R&D to develop as and when they are required, Master Power Technologies is at the top of its game in the industry. Parsons concludes: “We are small enough to care and big enough to take the required action when our customers need us most. It is our hope for the future to not only have grown in size but also have developed the strongest R&D department in the industry. “The ideal position moving forward is for our competition to always be attempting to catch up with us in efforts to close the gap we have created with our in-house R&D products, and for our customers to firmly say there is no alternative in the market.”

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Serving Customers Econet Telecom Lesotho’s uncompromising standards continue to help to pioneer and develop sustainable telecommunications Writer: Phoebe Calver | Project Manager: Donovan Smith

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conet Telecom Lesotho’s success is embedded in its birthplace; both the history and the path the Company has walked has been one that is side by side with the people of Lesotho, making it as indigenous as it comes. Although, like most companies, Econet Lesotho has embraced some exposure from outside the country, it has been uplifting rather than imposed upon the business. “We’re a Lesotho Company down to our core,” explains Leon de Fleuriot, Chief Executive Officer at Econet Telecom Lesotho. “So when accepting investment from Zimbabwean companies for example, we like to see it as a way to better serve our customers.” The Company came into fruition as Telecom Lesotho, working as a Government department arm linked to the post office telecommunications services. After making the decision to split operations between the post office and the telecommunications services, it eventually became a dedicated fix line operator. “Econet’s involvement with the business began around 15 years ago, joining the Company just before it was about to launch its mobile operations,” continues De Fleuriot. “We were converged about eight years ago to a fully fixed and mobile based service, and in the present day we are one united network managing three subnetworks.” The present day Econet Telecom Lesotho provides GSM, fixed line and CDMA networks, as it looks to bring the business forward into an environment where similar businesses within the sector are becoming more content driven. “Now we have reached the level of maturity and coverage in the Country, we no longer have to worry about building up the network and can purely focus on delivering quality service

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to our customers,” elaborates De Fleuriot. “The only exception to this is with FTTH, where there is still some work to be done. A large proportion of the infrastructure is in place already, therefore we just have to swap copper for fibre where we can. “We are currently operating fixed and mobile network services throughout Lesotho in attempts to rebrand the Company, taking it from a traditional operator to a situation where we are providing value added services as well as our network.”

Several steps ahead

The dedicated Lesotho Company has built up a very large embedded corporate customer base, due in part to its long and respected history as a fixed line operator, and moving towards the other end of the spectrum with emerging youth customers. As part of the ever-changing process the Company is beginning to phase out its

We are currently operating fixed and mobile network services throughout Lesotho in attempts to rebrand the Company

older technologies and move towards dedicated connectivity for all. “Keeping up with what your customers want and need is obviously of pivotal importance, and as we are enclosed by South Africa, which is a very aggressive market, the demand in our operating market is driven by the demand seen in South Africa,” De Fleuriot describes. “We tend to keep pace with the developments happening there as it guarantees that we will be several steps ahead of other countries located in Africa.” It is a fortunate reality for a Company such as Econet Telecom Lesotho to be faced with, as the market is moving at an incredible pace. Some aspects that work very well in Lesotho haven’t been successful in South Africa and vice-versa. “Mobile money has really taken off here in Lesotho, however, it hasn’t been well received in South Africa due to the country being very well banked,” continues De Fleuriot. “Here in Lesotho our banking systems while robust are focused on urban areas, hence our success in this area. Although we take the lead from our neighbour at times, there will always be some things that are more suitable dependant on local circumstance.”

A safe environment

Utilising expertise to enhance employee skill-sets

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Being part of the Econet Group, the Company is able to utilise its expertise in order to enhance its employee skill-set. In rotating its people around the Group and into some of the larger companies housed under Econet, they will gain more exposure to the market. “As well as that exchange scheme which seems to be working very well, we have a lot of programmes running with the local universities,” affirms De Fleuriot. “We run internships with a significant number of students, linked with a foundation which brings female graduates into a corporate environment.”


For over 10 years we have provided world class employee benefits to Econet Telecom Lesotho and its most valued asset, their employees Elevate your employees to greater heights with us.

We offers a range of financial wellness solutions through our Employee Benefits division. Speak to us for a tailor-made suite of solutions that will cater to the needs of your employees. Solutions include: Pension Fund | Provident Fund | Preservation Fund | Smooth Growth Fund | Global Managed Fund | Life Stage Modelling For more information speak to us on +266 22222 100.


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These schemes are beneficial to the young people involved in Lesotho providing them with both education and well respected work experience opportunities, while also enabling the Company to have its pick of the best and brightest to bring up through the Econet Telecom Lesotho hierarchy. Coming from a government department background, the Company is working hard to balance the average age within the business in order to keep pace with what is going on in the market. In-keeping with the Company’s focus on sourcing education in Lesotho, its main initiative named the High Life Foundation is led by the Group Chairman and Founder’s wife.

Forming positive relationships to help maintain its momentum

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A community-focused Company looking to enrich Lesotho as a whole

“We help to educate AIDS orphans and disadvantaged children, with two percent of our turnover going towards the foundation every year,” elaborates De Fleuriot. “Currently we are educating more than 500 orphans and these who have come from an environment where proper education would never be available to them. “Primary education in Lesotho is free but high school is where we need to take on some responsibility as the Government expects that to be paid for by parents. We aim to guide the children from that point, all the way through to university level.” The principal behind that is fairly simple for the Company: one of the best ways to help a country develop is to make sure that the population

has a suitable level of education. Econet Telecom Lesotho is ensuring that the disadvantaged children that would have missed out are getting the opportunity to make something of their lives and future, within a safe environment. De Fleuriot adds: “It really is a fantastic initiative and something that everyone in the Company and the Econet group is very proud of.”

Kwese

It is a very exciting time for Econet Telecom Lesotho looking forwards, having recently signed a content agreement with Econet Media. “We’ve just launched a new content delivery service called Kwese, which will cover streaming satellite TV

services and free-to-air throughout Africa with exclusive rights throughout the Kingdom of Lesotho,” concludes De Fleuriot. “Moving into the next couple of years this will be very exciting as we are taking on one of the biggest players in the African market for these services.” The Company has spent a lot of time and effort in tackling music and is now moving onto conquering video. From broadcasting perspective it has already gained access to NBA and Formula 1, therefore anyone watching either of those in Africa will be watching through a Kwese signal. Progressing further into 2017, this exciting development in the Company’s portfolio is building a lot of momentum, compounding the positive forecast for the business in the future.

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INNOVATIVE Patula Risk has firmly rooted itself as a frontrunner in the corporate risk insurance industry across Southern Africa Writer: Phoebe Calver | Project Manager: Stuart Parker atula Risk Swaziland has recently cemented its position in the risk insurance market, with two new profileboosting partnerships that will enhance the Swazi-Company’s ability to provide specialist insurance and risk services to the market. Started by three companies Montigny Investments Limited, Swaziland Plantations Limited (SPL) and MTI Investments - Patula Risk was borne out of their frustrations with existing service providers at the time. “The Company was created with the intention of looking after the specialist insurance requirements of its members, such as the three companies responsible for setting up Patula Risk, and to closely assess the sustainability of some of the market players in Swaziland,” confirms Doctor Mhlanga, the General Manager of Patula Risk. As part of this partnership, the founders have managed their growth risks by arranging their insurances with Travel Insurance Consultants (TIC), a subsidiary of Santam Insurance. Patula Risk will now market TIC’s products in

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“Our partnership with Jardine Lloyd Thompson will further assist Patula Risk with the introduction and placement of the specialist products necessary to our clients, but not available from the local market; further enhancing the service of corporates and multinationals.” Formed off the back of Floxilinx Swaziland, further boosting its product (Pty) Ltd, Africa’s largest specialist offering. Forestry Insurance Brokerage, Further to this, partnering with the culminating offering focuses Jardine Lloyd Thompson (JLT), one exclusively on the corporate and of the largest and leading worldwide large private stakeholders in the agrifinancial service providers, will boost forestry and forest products industries. the Company’s competitive edge in As one of the founders of Patula Africa. JLT provides specialist services Risk, Montigny Investments Limited including insurance, reinsurance, is a Swazi-owned and operated, employee benefits-related advice, and fully-diversified timber Company, brokerage and associated services; and founded in 1997 by entrepreneur, Patula Risk will be able to draw from Neal Rijkenberg. It has grown from this wealth of experience on offer. a small family run business to one of “Most insurance consumers located the largest diversified private timber in Swaziland are complaining about owner-operators in Southern Africa. poor service, limited product choice Mhlanga continues: “Montigny and lack of innovation, and it is our serves approximately 40 percent main focus to challenge that,” explains of the regional wet-off-saw timber Mhlanga. “Our aim is to be pioneers in market, and has diverse timber-trading offering bespoke services that exceed interests in South Africa, Swaziland, the expectations of our clients. Mozambique, Namibia, Angola, Zambia

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and Japan. Swaziland Plantations Group on the other hand is situated closest to high value pine saw logs and they have been cutting both pine and eucalyptus in the industry over the years extracting maximum value from its raw materials.” Patula Risk Swaziland (Pty) Ltd is the bespoke independent insurance broking arm for Montigny & Partners, focusing on providing the innovative and specialised risk and insurance solutions to this growing business.

Sourcing expertise

The shareholders of Patula bring significant experience, depth of relationships and specialised skills to the Company. Patula Risk varies slightly in this area as a newcomer to an industry that is faced with an acute skills shortage, therefore preferring headhunting as opposed to placing adverts for positions. “All of our employees are highly qualified individuals, with both companies offering and enabling a work environment in which its workers can thrive,” adds Mhlanga. “Alongside learning opportunities from our highly skilled team leaders, the Group is not adverse to sending employees to South Africa when gaps in knowledge are identified.” The Company’s local emphasis continues with Patula Risk Swaziland being a primarily locally-owned business trading entity within the Swazi economy only. Directors of the Company have a wide local network which emphasises its intentions for meeting the risk and insurance needs of the local economy and clientele.

Swaziland Plantations (SPL): This operation has been running the longest out of all the other operations and has the highest labour rate per person. It is situated closest to the higher value pine saw logs and has been cutting both pine and eucalyptus for more than six years. SPL aims at extracting maximum value from its raw material and produces structural timber, furniture grade and knotty grade from its eucalyptus

Product evolution

Patula Risk is centrally focused on its business as a licensed insurance broking firm, undertaking its business as insurance brokers and risk management consultants. “We work closely with our clients to find cost-effective strategies to mitigate

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All of our employees are highly qualified individuals, with both companies offering and enabling a work environment in which its workers can thrive

and manage risks effectively,” explains Mhlanga. “Our main target market is the corporate commercial sectors, such as aviation, agriculture, construction, education, financial institutions, manufacturing, hospitality, retail, transport and entertainment, etc.” By centralising its focus on corporate clients in Swaziland, Patula Risk is perfectly positioned to act as an extension of any risk management team. Looking forward it aims to be one of the market leaders, not to mention the broker of choice in Swaziland for quality service offerings.


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▶ All life assurance business including pensions ▶ All non-life insurance business including Marine and Aviation Care

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Innovation

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www.ezulwini-re.co.sz +268 2404 0989 / 2404 0386

Ezulwini Reinsurance Company Limited

Ethical

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Professionalism

+268 2404 0396 | info@ezulwini-re.co.sz 7th Floor Mbandzeni House, Lot No.: 1/508 & 1/510 Smuts Street, Mbabane, Swaziland |

Good corporate citizenry

SWAZILAND AGRICULTURAL SUPPLIES

Suppliers of Agricultural & Veterinary chemicals, Vegetable, Pasture & Maize seed and Spray Equipment P.O. Box 102, Manzini, Swaziland / +268 25055288 / ian@sas.co.sz / gavin@sas.co.sz

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A passion for CSR and community engagement begins from the top down

Empowering the community

The Company has a very passionate history of committing substantial resources to both corporate social responsibility schemes and the aid of the less privileged. Playing an active role in these projects has and always will be vitally important to all the employees of the company. Bulembu Ministries Swaziland is perhaps one of the Company’s most exciting and successful projects to date, co-founded by Montigny’s founder. The old mining town of Bulembu has been completely transformed into a home for 350 destitute children with Montigny playing an active role in the village’s commercial enterprises, care, education and community healthcare. “The Wattle Growers Programme is a little different. Not only do we buy wattle from small-scale community growers, but turn the focus more onto empowering the community,” continues Mhlanga. “It demonstrates to them their ability to transform

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“Not only do we buy wattle from smallscale community growers, but turn the focus more onto empowering the community”

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their traditional wattle jungles into manageable commercial plantations for future gain.” The Usutu Community Project engages with the local community through various social projects, school support initiatives, study scholarships, health clinics and sports events. The passion for corporate social responsibility schemes really begins from the top down in this Company; with the Executive Director of Patula Risk an ENACTUS Volunteer and business advisor to the University of Swaziland. ENACTUS is an international non-profit organisation dedicated to inspiring young people to improve the world through entrepreneurial action.

The highest level of quality service

From a business perspective at Patula Risk the central ideal of the Company remains to focus on engaging corporate clients; driven by a passion for both the business and the people it deals with.


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PROVIDING ALL-ROUND BUSINESS INSURANCE

• PLANT AND MACHINERY COVER • WORKMAN’S COMPENSATION • BUILDINGS COMBINED COVER • PUBLIC LIABILITY COVER

Enriching communities by taking entrepreneurial action

“We always put the needs of our clients ahead of our own, enabling us to forge good relations in the market that we trade in,” says Mhlanga. “We are more passionate about service than making quick profits, and it is our philosophy that we grow with our clients and we have teams that are capable of delivering the highest level of quality service.” There is a true synergy between all of the Company’s organisations, including Montigny, Swaziland Plantations, MTI Investments & Patula Risk and it is that fact that is making the young Patula Risk such a success in the sector. “We expect our shareholders to receive their first return on investment from Patula Risk within three years, and not only that, the Company is well positioned to be in the top four in terms of market share,” concludes Mhlanga. “Over the following years, we hope that our brand will be both well known and trusted in the market, and our goal is to have partnered with 10 of the top 20 corporate clients in Swaziland.”

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Ensure Don’t Just Insure...

market coupled with the enhanced capability to determine clients’ needs and great service.” The Company has invested great amounts of time and resources in producing a bespoke system to provide for its clients. Over time, Ensure has established the use of analytic tools for intelligent business automation, and Writer: Phoebe Calver digitalised platforms to leverage cloud solutions such as Amazon Web Service, Project Manager: Stuart Parker G-Suite and Salesforce. nsure Insurance PLC is no In an era that is hugely focused on stranger to adversity, functionality, it has been pivotal for having transformed itself Ensure to keep up with this; with the from a 13 productintroduction of a click-to-call feature business lacking via its website, customers are enabled performance, clarity and values to the to easily reach the Company whenever present-day success story it has now they need to. become; a journey which directly According to Salami: “We have also reflects the Company’s commitment to upgraded our bandwidth expansion meeting the needs of the people. to help drive the internal business “We streamlined our retail end-to-end, increased security level products to four sectors - motor, life, access to encourage bring your own education and home - which are the device (BYOD) and to build digital trust imperative insurance needs of the with the intention of further driving people,” explains Owolabi Salami, customer online transaction.” Chief Responsibility Officer at Ensure. “Introducing bespoke products into A new identity those four business lines set us apart in Ensure Insurance PLC is domiciled in the industry. Nigeria and fully licensed to transact “A prime example is in our motor Life and General insurance business. sector where we introduced no In 2014 the Company was acquired by depreciation, no excess, discount an investment firm named Greenoaks for ladies and middle-aged men (45 Global Holdings Limited (GGH), with and above) and cash-back services. the focus on building market-leading For the corporate market we have insurance businesses in emerging carved out a niche for ourselves in the markets. aviation sector by securing the largest As well as building its reputation re-insurance treaty from the London and calibre in Nigeria, Ensure Nigeria

Ensure is speeding-up the pace of insurance for Nigerians, providing fast, responsive and flexible services to combat life’s unpredictable turns

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has also gained a human advantage, now boasting the uniquely talented professionals for the insurance sector who are responsive and entrepreneurial. “Our Company has successfully deployed a functional and robust technology platform, in addition to its skilled and experienced workforce,” continues Salami. “We have streamlined our customer service business process which subsequently enables us to provide excellent services to our customers. The brand has successfully created a new identity which is modern and depicts excellence within the sector.”

Vault of knowledge

For the Company, having worked so hard to portray the right image over the years means that a huge focus needs to be placed on finding the right people for the job. The mission of Ensure’s Human Resources department is to guarantee that each and every employee remains motivated and engaged on the job. “We have a structured recruitment process, one that is driven by the use of technology,” affirms Salami. “The use of behavioural and technical assessment tools like psychometric assessment and competency-based interviews are pivotal to selection; all of which is done to attract the right talent to the organisation.” The Company’s on-board programme welcomes the successful candidates into the organisation, introducing them to the culture and core values that come with the job title. At Ensure, We carry out retention strategies such as employee engagement activities, performance management, career advancement and progression training and development, flexi work-hours and a robust performance related variable compensation scheme; all of which are critical components to our strategy as

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include courses provided by technical reinsurance partners, professional training vendors, online courses and opportunities to develop competencies through internship programmes; all of which provide endless opportunities for growth which is beneficial to the employee, Company and clients.

Efficient and effective process

Ensure prides itself in delivering outstanding service with absolute transparency, designing products that will both aid the client in creating wealth, while also protecting their Optimising a functional and robust tech platform assets. our employees’ skill-set is developed “We aim to work with both individuals in line with the competencies required and businesses with the aim of for their job role. becoming a trusted insurance partner Ensure has created a wide range over a long period of time,” continues of opportunities for learning and Salami. “Ensure can provide the perfect development programmes on the job cover our clients need to protect what to create a vault of knowledge through matters most to them. Buying insurance its employees. The opportunities is an important investment in the future;

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Every business deserves its own unique personal telephone number. No matter your business size, you can create your own unique telephone number with Alpha Technologies SMAT number service. Choose from either the 0800 toll-free or the 0700 non toll-free at an annual rate of N26,250 per line to enjoy a service that differentiates you from the pack. Call 0700ALPHACARE or 0700CALLALPHA to speak with our sales agent and book your order now. Ask for other exciting business tools to increase the visibility of your brand and profitibility of your business. IF YOUR BRAND IS YOUR PRIDE FLAUNT IT !!! Visit www.alphatechnologieslimited.com for more information Or call: 0700 ALPHASMAT (0700257427628)

E-mail: marketing@alphatechnologieslimited.com Head Office: 1B, Imam Agusto Close, Off Olosa Street, Victoria Island, Lagos.

Protecting what matters most to clients

therefore it is important to make an investment in choosing insurance that works for you.” In order to sustain the high standards needed to best serve the people in the Nigerian insurance industry, Ensure has gone to great lengths to obtain a dynamic crop of talent to drive the Company forward. “Our staff have the support of efficient and effective processes primarily driven by technology,” Salami concludes. “A prime example of this is our new all-integrated insurance application: the portal we have created fully integrates all business activities from booking B2B and B2C policies to claims processing, which drastically reduces our turnaround time. “We are able to book retail policies in two hours and settle retail claims in less than 24 hours, however, we make sure not to rest on our laurels, focusing on our pledge to consistently exceed the expectations of our customers.”

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Taking

Responsibility

Old Mutual Zimbabwe is leading the discussion around the country’s insurance solutions, unit trusts and responsible business evolution Writer: Matthew Staff | Project Manager: Stuart Parker

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ld Mutual is a name synonymous with financial security and insurance innovation across sub-Saharan Africa, and indeed the world, and is leveraging this influence to full effect in Zimbabwe via an ever-growing portfolio of market-leading services. Offering the full range of integrated financial services, while customising each product to meet the specific needs of every customer, its life assurance, asset management, unit trust, property development, short-term insurance and banking services arms ensure that no stone is left unturned for its comprehensive customer base. “Old Mutual has wide portfolio of clients that reflects the diversity of Zimbabwe’s financial needs,” elaborates the Company’s Group Chief Executive Officer, Jonas Mushosho. “The name Old Mutual has become synonymous with savings, investment, life and insurance products in Zimbabwe.” One of the Company’s key contributors to its own success is the willingness - as well as the capability to move not only in line with the times, but ahead of them; a factor epitomised by a series of recent investments in areas including technology, automation and facility upgrades. Mushosho details: “Old Mutual has refreshed its technology infrastructure and systems to cater for the growing needs of the business and increased product offering. This investment includes a multi-million dollar refresh of the core banking infrastructure, and a replacement of the asset management and Unit Trusts product administration systems. “Similarly, our Life Assurance division recently launched an automated premium collecting application, Digiata. One of the main benefits of this system will be a considerable increase in productivity

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Radio Zimbabwe also known as “huruyadzo” is the top vintage radio station with legendary status as the leading brand. The station appeals to the urban, peri-urban, rural, farming and mining communities across the entire nation with record-breaking attendances at Road shows around Zimbabwe.

Mbare Studios +263 4 774488 Facebook  RadioZimbabwe Twitter @RadioZimbabwe www.radiozim.co.zw

Radio Zimbabwe…. usanyeperwe tise tine CHAUNGA CHESE!

Power FM broadcasts nationally to a youthful, young at heart audience. The station leads in driving the urban youth culture with top notch music, fashion, sport and lots of entertainment.

Feel the P OWE R

Pockets Hill Studios +263 4 498670 / +263 712 861 587 Facebook Power FM Zimbabwe Twitter @powerfmzimbabwe  |  www.powerfm.co.zw

A multi-lingual full 24-hour spectrum radio station targeted at the

Tonga, Sotho, Xhosa, Nambya, Kalanga, Chikunda, Ndau, Yao, Chewa, Hwesa, Venda, Barwe, Tswana speaking audiences across rural, peri-urban and urban Zimbabwe.

Mbare Studios +263 4 779180 / 774488   Facebook nationalfm zim  |   www.nationalfm.co.zw

socio-developmental issues | entertainment | sports | current affairs

SFM is Zimbabwe’s only genuine talk radio station broadcasting in English 24 hours every day with programming targeted at mature and discerning audiences. Pockets Hill Studios +263 4 498713 Facebook zbcsfm Twitter zbcspotfm www.sfm.co.zw

The station has won numerous awards  for its outstanding programming

SFM is the only radio station which broadcasts Parliament sessions extensively with live debates every Tuesday to Thursday (1400hrs – 1600hrs) and a review of the Committees on “Today in Parliament” (2105hrs – 2130hrs)


THE PIONEERS OF ZBC TV LOCAL CONTENT! As the pioneers of local content, ZBC TV has surpassed the 75% local content quota as the station gears up for multiple channels in the very near future. Viewership has continued to grow tremendously from season to season in response to the exciting anchor programs such as Dramas every weekday during prime time viewing. The News and Current Affairs department is on a drive to increase the national languages bulletins from the current eight to the full spectrum of Zimbabwe’s national languages. “Content tourism” into the region has been precipitated by the richness and depth of local productions which showcase Zimbabwe’s cultural and creative diversity as we inform, educate and entertain!!!

MAIN NEWS

TALKING FARMING

MELTING POT

TSHAY’ INGOMA

MUZITA RABABA

WENERA

INFORM EDUCATE ENTERTAIN

Patrick Mavhura – Acting CEO

“ZBC is on a transformational trajectory since 2014 and the fruits thereof are beginning to show through improved local content production as well as increased appetite and consumption of the varied genres of programming on TV and the 4 Radio stations – Radio Zimbabwe, Power FM, National FM and Spot FM”

NATIONAL LANGUAGES

WOZA FRIDAY

PARLIAMENT OF ZIMBABWE

YGT

Telephone +263 4 498602 / 498605 News Hotline +263 4 498603 Email marketing@zbc.co.zw / newsroom@zbc.co.zw Facebook ZBC News Online Twitter @zbcnewsonline @ZBCTVOfficial Website www.zbc.co.zw


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FIDELITY PRINTERS AND REFINERS (FPR)

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idelity Printers and Refiners (FPR) is the largest security and commercial printing Company in Zimbabwe. We specialise in buying gold from all producers. As a custodian of critical strategic national capabilities, benchmarked against the best in class, the Company’s extensive premises with its own refinery and highly-trained staff allows for all types of gold operations. The Company is working towards LBMA accreditation.

www.fpr.co.zw Renowned for its strong heritage and sound corporate governance

and flexibility in premium collection.” As the adoption of advanced technologies escalates, so too does Old Mutual’s adherence to the digitisation; the business also now using online quick quote and personal insurance management tools to further enhance customer control and speed of service. Such a forward-thinking strategy is an indictment of the ethos that has made Old Mutual the Company it is today, as Mushosho emphasises: “Old Mutual is renowned for its strong heritage buttressed by a solid balance sheet, integrity, sound corporate governance and its contribution towards Zimbabwe’s socio-economic development. “We invest heavily in the training of our staff so that we are able to offer an unparalleled experience to our customers.”

Financial education

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offering and scope of service, Old Mutual Zimbabwe has recently compounded its appeal through the introduction of a financial inclusion strategy, aimed at reaching out to marginalised communities and to the growing informal sector. Programmes such as the financial literacy initiative, On The Money have subsequently been unveiled and are already going a long way to addressing the needs of Zimbabweans previously unexposed to such services. “On The Money is a financial education initiative that is based on the unique characteristics of Africa’s Big Five animals (elephant, lion, rhinoceros, buffalo and leopard) as found in nature. The behaviours have been distilled to teach people how to best manage your personal and family finances,” Mushosho notes. “Old Mutual’s investment in financial education aims to equip Zimbabweans with the tools to realise their goals and dreams. It also empowers individuals, families

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COGHLAN AND WELSH

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oghlan and Welsh is one of the oldest and most established law firms in Zimbabwe. It was formed in 1903 by Sir Charles Coghlan, the first Premier of Southern Rhodesia and Sir Allan Welsh who later became Southern Rhodesia’s Member of Parliament and eventually, the Speaker of Parliament. Coghlan & Welsh is one of the few legal firms in Zimbabwe that can claim to have been so closely associated with the legal, political and social development of the country, providing disciplined, professional and resultsorientated legal services. T +263 9 888371/8 E admin@coghlanandwelsh.com

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incorporated under the Companies Act on 18 December 1978. It has two major divisions; Printing and Gold Operations. The company is ISO 9001: 2008 certified.

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Printing Operations Services provided include security and commercial printing. Security Printing includes banknotes, passports, recharge cards, examination question papers amongst others. Commercial printing includes packaging and promotional materials.

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Consist of Assaying, Melting House, Gold and Silver Refining and Gold Mobilisation. FPR is the sole buyer, refiner and exporter of gold in Zimbabwe.

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FPR appreciates the partnership with CABS, the Commercial Banking Subsidiary of Old Mutual

FIDELITY & REFINERS Fidelity PRINTERS Printers & Refiners (PVT)(PVT) LTD LTD

Fidelity Printers and Refiners (Pvt) Ltd (FPR) incorporated under the Companies Act on 18 December 1978. It has two major divisions; Printing and Gold Operations. The company is ISO 9001: 2008 certified.

The largest security and commercial printing company in Zimbabwe.

Gold Operations Consist of Assaying, Melting House, Gold and Silver Refining and Gold Mobilisation. FPR is the sole buyer, refiner and exporter of gold in Zimbabwe.

Printing Operations Services provided include security and FPR appreciates the partnership with CABS, commercial printing. Security Printing includes the Commercial Banking Subsidiary of Old Mutual design and print modern secure banknotes, passports, documents banknotes, passports, recharge We cards, examination question papers amongst others. of value, mint coins and refine gold to international standards. Commercial printing includes packaging and SECURITY PRINTING COMMERCIAL PRINTING DESIGN & ORIGINATION REFINING & GOLD BUYING 1. SECURITY PRINTING 2. COMMERCIAL PRINTING promotional materials. Printing Operations: +263 4 486694 bzhomwa@fpr.co.zw Gold Operations: +263 4 447806 mdube@fpr.co.zw www.fpr.co.zw P. O. Box Ay 300 Amby, Harare

PRODUCTS AND SERVICES

- Machine Readable passports - Currency Printing - Examination Question Papers - Recharge / Scratch cards - Bank cheques - Coupons,Vouchers, Tickets - Certificates and Bills - Ballot papers - Vehicle registration documents - Border control documents

Old Mutual’s legal service provider of choice

Practice Areas Commercial Civil Litigation

3. DESIGN & ORIGINATION - Concept development - Plate making using Computer to Plate (CToP)

Conveyancing Criminal Law Debt collection and Risk Estates

1 GEORGE DRIVE MSASA, HARARE

P. O. BOX AY 300 AMBY, HARARE

486694, 486697 486670, 487131

COGHLAN & WELSH

- Packaging / Cartons and Labels - Posters, Fliers, Brochures - Magazines - Company Profiles, Reports - Books - Stationery Having been established in 1903, Coghlan and Welsh is 113 - Continuous stationery

years old and has a wealth of experience, which has filtered down the line over the years, in the legal field. It offers a wide range of corporate legal services to meet the demands of contemporary commercial and general practice including criminal4.matters. It represents major companies in Zimbabwe REFINING AND GOLD BUYING and variousOPERATIONS parastatals and quasi - governmental organisations. - Assaying - using both fire assay technique and specific gravity method

Old Mutual- Gold Zimbabwe is one such client. Coghlan and Welsh mobilisation is therefore- Melting honoured to partner with Old Mutual Zimbabwe house in this editorial feature as it celebrates its 110 year history and - Accounts continued success. The firm is committed to offering unique legal services to its Printing Operations Gold Operations clients through the provision of excellent services in all its +263 4 486694 +263 4 447806 Its personnel zealously strive for and act with @ bzhomwa@fpr.co.zw @ mdube@fpr.co.zw results orientation, professionalism, responsibility and integrity in the provision of such legal services.

www.fpr.co.zw endeavours. sales@fpr.co.zw

LEGAL PRACTITIONERS

PRODUCTS AND SERVICES est 1903 Address: Barclays Bank Building, 8th Avenue/J.M.N Nkomo Street, Bulawayo, Zimbabwe

1. SECURITY PRINTING - Machine Readable passports - Currency Printing - Examination Question Papers

Tel: +263-9-888371/8 Email: admin@coghlanandwelsh.com www.coghlanandwelsh.com

2. COMMERCIAL PRINTING - Packaging / Cartons and Labels - Posters, Fliers, Brochures -WWW.AFRICAOUTLOOKMAG.COM Magazines

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Old Mutual Zimbabwe divisions Old Mutual Life Assurance Company (Pvt) Ltd (The Life Company) “The Group’s Life business is conducted principally by Old Mutual Life Assurance Company (OMLAC) Zimbabwe Limited,” Mushosho says. “OMLAC is the largest life assurer in Zimbabwe on a gross premium income basis.” Providing life, retirement, savings and funeral products to individuals and groups, OMLAC is also a key player in the secretarial, administration, group life assurance and actuarial services space; making it a fullyfledged one-stop shop.

Old Mutual Investment Group (Pvt) Ltd (The Asset Management Company) Old Mutual Investment Group Zimbabwe (Private) Limited (OMIGZIM) offers clients an array of investment options through five focused investment boutiques: Alternative Investments; Select Equity Investments; Core Equity Investments; Interest Bearing Investments; and Property Investments. Mushosho explains: “The boutiques cover a broad risk-return profile that suit a variety of client requirements. Using the products from each boutique, our clients are also able to build their own risk-return profile, to match their specific investment portfolio requirements. “Our investment boutiques are flexible, focused and independent business divisions whose objectives are strongly aligned to the objectives of our clients.” OMIG also offers short-term investment solutions through Unit Trusts which offer clients an easily accessible and convenient way to invest in shares, money, market instruments, and property investment opportunities.

CABS (Banking) “Through Central Africa Building Society (CABS),

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a banking subsidiary that is wholly owned by Old Mutual Zimbabwe, we offer a diverse range of financial products and services delivered through the largest branch network in the country. The expansive branch network is linked to the CABS online real-time computer system,” Mushosho describes. CABS boasts an award-winning mobile banking app that allows customers to transact from anywhere in the world, as well as its leading innovation - Textcash - which serves as a low-cost mobile banking solution aimed at making banking accessible and affordable to all Zimbabweans.

Old Mutual Insurance Company (Pvt) Ltd (The General Insurance Company) Old Mutual Insurance Company (OMICO) offers insurance solutions to public, commercial, industrial and corporate entities and is one of the most mature and largest short-term insurance operators in the country. Mushosho adds: “OMICO values include integrity, honesty and being ethical. The Company has excellent business relations with its brokers and agents who offer clients personal service, and maintains an independent credit rating by Global Credit Rating.”

Old Mutual Custodial Services (The Custodian) “Through Old Mutual Custodial Services (OMCUS) we offer a wide range of services to local institutions and individuals trading on the Zimbabwe Stock Exchange (ZSE) and the Money Market,” Mushosho states. “OMCUS’ primary service offering constitutes safe custody and settlement of securities - bonds, equities and money market instruments.” Old Mutual Securities (The Stockbroking Company) Old Mutual Securities offers a wide range of services to investors including the buying and selling of shares, research and limited custodial services.


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and ultimately the entire nation to break the cycle of inter-generational poverty that enslaves thousands of our people.” Through CABS, the Company’s banking arm, internet and mobile banking facilities have also been improved to achieve universal access to banking for the entire country. The general insurance business is also rolling out complementary services including a Whatsapp notification platform, courtesy car cover, and a drought insurance product. “Zimbabwe has become an ‘informalised economy’ so we have responded with appropriate products for the market,” Mushosho emphasises. “Also, the digital era has taken over and therefore we are adjusting to it through eCommunications and eTransactions for premium payments and claims settlements; as well as through products such as the EasyInsure mobile funeral cover product and our tailor-made retail products.”

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Building Partnerships Anchored on Excellence

Positive futures

To facilitate such widespread and comprehensive external development, Old Mutual’s internal evolution is every bit as considered, with much of its focus surrounding hiring the right personnel, training them the right way and instilling a sense of pride within its workforce to encourage optimum retention.

Subsequently building a culture of excellence throughout the Group, the drive to empower employees and to manifest their own professional development is compounded by a local emphasis in Zimbabwe to ensure longterm sustainability also. Mushosho says: “The Company continuously benchmarks its people practices of hiring, training and retention against international best practices through annual participation in the Top Employer survey and has recently been certified ‘Top Employer

The Financial Gazette @FingazLive www.financialgazette.co.zw

Africa’ for 2017. “Our local employment strategy is largely focused on growing our own timber. For this reason, we run various programmes which rely on local supply of skills such as graduate trainee programmes and participation in the TOPP programme. Our strategy is supported by comprehensive and robust talent management, development and retention practices.” This holistic and sustainable philosophy emanates further into society via its corporate social responsibility initia-

tives bridging areas of rural energy and digitisation, sponsorship of the arts and sport, and of course education. Mushosho continues: “Old Mutual’s interventions in society are in pursuit of our purpose, which is to help our customers thrive by enabling them to achieve their lifetime financial goals, while investing their funds in ways that will create positive futures for them, their families and the community and world at large. “As the leading integrated financial services Group, three years from now, we would want to have extended our dominant position by growing our market share and exploiting pockets of growth which will ensure our business is future fit as the world drives to a more digitalised way of operating. “This involves servicing the financially excluded customer and a whole strategy and operation has been set up to drive this financial inclusion strategy.”

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Credit Where Credit is Due Victoria Commercial Bank has overcome a series of industry challenges in 2016 to enhance its balance sheet and client base beyond expectations Writer: Matthew Staff | Project Manager: Sturart Parker

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ictoria Commercial Bank has defied the odds and thrived beyond expectations to ensure its ongoing development in a volatile Kenyan financial domain. Despite the hangover from 2015’s industry slowdown affecting Tier 2 and tier 3 operators, and this year’s legislative change and banking amendment bill; the institution has consolidated where necessary, capitalised on its strengths effectively, and ultimately ensured a year of relative progression. Managing Director, Yogesh Pattni explains: “Our goals for 2016 were generally realised but the change in legislation in banking, and the capping on interest rates naturally provided a bit of a dampener and slowdown as far as the extension of credit was concerned. “As a result, there was a bit of a slowdown in the last quarter of the year and it also reduced the profitability for the institution as it did for all the banks in the sector. However, the impact to Victoria Commercial Bank has not been as great as other institutions have faced.” This resilience has derived from its positioning in a very niche market segment, but even more so because of the select base of clients already established and loyal to the institution. In fact, the past 12 months have witnessed an increase in the institution’s client base, as well as on its balance sheet; a feat reflective of the confidence placed in Victoria Commercial bank among both customers and shareholders. “We’ve seen growth on all fronts and, had the new banking act not come into effect, the growth would have been even more than what we will publish at the end of the year,” Pattni emphasises.

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The negative 2016 bookends endured by the banking sector - with the Tier 2 and 3 slowdown at the beginning and the new bill at the end of the year - makes Victoria Commercial Bank’s relative rise all the more impressive, but nevertheless, there was an element of expectation management that needed to occur between the institution and its clients. Fortunately, the reputation that the Company has, and the subsequent loyalty that its clients show it, has laid the foundations for this successful consolidation. “It was important that we let them know that their funds were safe, and that we are different from the rest in that we are a value management institution,” Pattni says. “The message was that they may have concerns but we are still well managed and their money is still safe with us. They should not be overly concerned. And that has turned out to be true. “Even later on when further turbulent times came, many of our clients did not ask for any withdrawals or anything and were less concerned with the safety of their funds.” Affirming this industry standing further has been Victoria Commercial Bank’s most esteemed new partnership of 2016 in the form of MasterCard; a globally significant operator who has trusted the institution’s service enough to introduce one of its most prominent credit cards to the former’s remit. As the institution’s first credit card, the share capital and customer base has immediately grown in response to the unveiling and once again epitomises the confidence that existing shareholders and prospective partners place in the business. Pattni continues: “We are actually very well placed in terms of capital and various ratios we have to meet. In the current environment, this has been difficult to achieve, but nevertheless

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we’ve had very good support from all our shareholders and I believe that’s a very good sign of confidence moving forward. “Attracting a company like MasterCard is a great indictment of where we are. And the card they have given us is one of their top rated cards so that also speaks quite highly of how they view us and our client base.”

TAIBJEE AND BHALLA

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stablished in 2004, Taibjee and Bhalla is a well-recognised commercial & conveyancing law firm operating out of Kenya and serving the East African Region. Our client base includes industry and business leaders in all segments of the market and at various stages of growth in their businesses. Having built our reputation with a personalised and dedicated commitment to our clients’ requirements, we deliver timely experience and expertise alongside a collaborative approach. With a proven track record of success covering the entire spectrum of transactional and commercial work, the Company has recently been admitted as a full independent member of the Geneva Group International (GGI) Alliance representing Kenya.

A safe and secure environment

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SIMBA TECHNOLOGY LTD

We are actually very well placed in terms of capital and various ratios we have to meet. In the current environment, this has been difficult to achieve, but nevertheless we’ve had very good support from all our shareholders...

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imba Technology Ltd, established in 1996, is the leading system integrator in Eastern Africa, associated with Victoria Commercial Bank since 2012. Following the successful implementation of a core banking system (FINACLE CBS) we have further deployed Simbank internet banking, mobile banking, and integration with Kenya Interbank Transactions Switch (KITS). The Company offers a host of other value added services such as processing of both incoming and outgoing messages, transaction alerts via SMS and email, email statements, general banking advice customer relationship messages such as a birthday or anniversary. Through our channels solutions, VCB’s customers have been empowered to virtually perform any type of transaction anywhere, anytime.


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www.tandbadvocates.com

Reliable & effective

Legal Solutions

+254-20-2351555 +254-735-982025 info@tandbadvocates.com Hevea Court, 15 Eldama Ravine Rd, Off Peponi Road, Westlands, Nairobi

Providing Banks with;

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At the forefront of modernity throughout its facilities and services

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A very well managed institution

Inevitably, customer retention and attraction has been positively impacted by associations with companies like MasterCard, but it also keeps the institution on its toes in regards to improving its internal structure and remaining innovative in a challenging environment. From a technological perspective, this includes keeping abreast of industry trends not just in Africa but worldwide, while from a personnel point of view, the willingness to educate, train and promote continues to evolve year on year. “It’s very critical that besides keeping them educated, that our workforce know at all times what’s happening in regards to industry Flourishing through tough times

We’ve done very well this year considering the overall banking crisis that’s gone through Kenya... and have managed to maintain our loan default level at zero for the 12th year running trends, various sanctions, and anything that might affect our clients,” Pattni notes. “And for that we even send them overseas to take training courses and to ensure that at least the heads of units are completely aligned to what’s happening in the rest of the world. “This also fits into our corporate social responsibility strategy, in which we have 25 charities now that we are currently helping. We have different trustees who manage this and take responsibility for the different charities, and this covers everything from education, to food, to health and to mentoring.” For the latter, both senior and junior members of staff work on Saturdays alongside orphaned children as mentors both in life skills and education; epitomising a general awareness that Victoria Commercial Bank has of the communities in which

Victoria Commercial Bank HQ

it operates and the impacts that this will have on Kenya’s economy. In the 12 months to come, much of this awareness will be centred on the country’s impending elections which inevitably bring about uncertainty, leaving the banking sector reliant on being flexible and quick to adapt to any potential fluctuations once

again. Fortunately though, as Victoria Commercial Bank has proved this year, the institution is in a position to be able to cope with - and even flourish under such conditions. “Considering past experiences in election times, it may be prudent to try and maintain where we are now and to take a cautious approach, but we also believe that being in the position we are in at the moment, and the current environment in the banking sector, will allow us to capitalise on opportunities to get some more good clients on board,” Pattni concludes. “Our share capital and our ratios are very healthy at this point so we may well embark on any opportunities that do arise. “We’ve done very well this year considering the overall banking crisis that’s gone through Kenya - and particularly so in the Tier 2 and 3 groupings - and have managed to maintain our loan default level at zero for the 12th year running. “This is quite commendable and it shows Victoria Commercial Bank to be a very well managed institution, especially during this quite challenging time.”

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CATERING

Oluwatoyin Alabi, CEO, The Promise

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COMPANY

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Fastest Growing Catering Company Africa’s

A first-class brand with a resolve to provide consistent high standard exotic cuisines and extensive varieties, through an innovative service approach that is professional and imaginative Writer: Matthew Staff Project Manager: Joshua Mann ntegrated Catering Company Limited owner of the brand name, The Promise - is a wholly indigenous Company incorporated in Nigeria as a Limited Liability entity since 2000. On the official website, the Company recounts its remarkable success story: “At the onset in July, 2002, we officially commissioned and opened the first outlet of The Promise as a business, at 30 Aggrey Road, Port Harcourt, Rivers State, Nigeria.” “Our profile [since then] has been on a steady rise, providing

satisfying and wholesome meals to our numerous customers in the metropolitan city of Port Harcourt and beyond,” Chief Executive Officer, Oluwatoyin Alabi adds. The Promise’s meteoric rise to prominence as a catering giant in Nigeria has been achieved off the back of unrivalled entrepreneurship. This same commitment is set to take the business to even greater heights in the lead up to 2020, as it looks to diversify and expand even further. Comprised of fast food, restaurant and industrial catering - under the parent name of Integrated Catering Company Limited (ICCL) - the indigenous Group has carved a niche as a foremost player across major markets in the country. With precise application of hospitality acumen, consumer trend awareness, and food service expertise, the evolution of The Promise has been substantial, boasting more than 30 outlets of varying sizes. “From the get-go, The Promise has recognised the importance of operating in a safe, clean and hygienic environment, in accordance with the WHO/NAFDAC Safety/Health Act. We are committed to operational excellence in food quality, preparation and presentation,” notes Alabi.

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Forearmed with the experience of successfully handling a number of offshore and remote sites’ catering operations for major oil & gas companies in Nigeria, “Integrated Catering Company has done a considerable number of outdoor and industrial catering services for notable, high net-worth individuals and corporate clients alike”, Alabi continues.

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“Across both sides though, it is most important that we stick to our core values because these values define our character, and our character is a representation of the Company. These values are a fine blend of spirituality, integrity, loyalty, prudence, teamwork and gratitude; collectively driven by a passion for excellence which has been our main motivation over the years.”

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Fast food with a strategy

Serving a niche demand among its customers, The Promise has been able to find gaps in the consumer market on a regular basis since inception, making the feel of its restaurants and fast food chains, especially, conducive to a range of targeted demographics. In particular, the family demographic is being catered for via


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Outlet Opening of Rukpokwu Branch

its ever-evolving menu, (with respect to occasion and lifestyle choices), and the Company envisions what each and every age and gender of consumer may want to eat at a chain such as The Promise. “It has been fast food with a strategy,” Alabi affirms. “We focus on the needs of our customers and then create a menu that would appeal to all of them and their family members

exclusively. And by the grace of God, this has worked and we are still improving on our offers, without resting on our oars. “We are always improving our menu, but beyond that, we do so in line with our key drivers, namely quality, service and cleanliness. These traits demonstrate our commitment to health & safety.”

The latter has been an ongoing dedication critical to achieving the Company’s goals in establishing itself as a reputable and reliable service provider, not just a provider judged by its elegant menu. That’s not to say food quality isn’t just as important, but balancing these three facets is a skill that Alabi attributes to the levels of consistency evident within the

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A platform for tremendous wealth creation

business; a necessity that he believes stems from a strong internal structure. “We have set up a quality team within our systems - our laboratory, our factory and all of our restaurants - to ensure that quality is consistent,” he emphasises. “Standardisation is also important to this end, and we therefore have made a lot of internal investments into technologies and automations to make sure that our teams have the best equipment to work with, and our customers get the best quality products possible.”

Dynamic recruitment

Upon the creation of this brand 17 years ago, The Promise made a decisive effort to ensure that the right people would be put in place to take the Company forward; driven

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We have set up a quality team within our systems our laboratory, our factory and all of our restaurants - to ensure that quality is consistent

by a localisation strategy to enable sustainable, indigenous development long into the future. And naturally, as the business flourished over the intervening years, The Promise’s role as an employer of choice has also come into its own. “Recruitment is a very dynamic department here, and the process is thorough to ensure we hire the best people for the Company,” Alabi says. “First they are sent for medical certification before induction, and then they are given training within the workplace. Hands-on training is important, and once they are hired, they can also be moved to different outlets depending on what is needed.” The initial recruitment process involves a comprehensive filtering of applications, whereby the Company


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must look through - on average - 150 online applications in order to attain 20 new, aspiring members of staff. As a millennium development goal (MDG)-adherent brand, The Promise is also a gender sensitive employer that promotes gender equality and equal opportunity in its employment consideration. “Recruitment is very localised and we receive applications from all of our locations on a daily basis to help this strategy,” the CEO continues. “We then repay this through our commitment to training them, which helps us grow the talent pool and our business in general. “The same strategy is applied to our supply chain, where I would say 90 percent of our raw materials are sourced locally from local markets. We have been praised for our localisation and our corporate social responsibility and this is also seen through our work with youths; helping to send them to school via scholarships and grants, we also participate and collaborate with our host communities through support projects to improve living standards in the communities.”

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26 years ago. In December, 2009, The Promise begun franchising, providing a platform for tremendous wealth creation. The first franchise outlet was opened in Omoku, Rivers State. This franchise offer is a celebrated vista of opportunity for discerning investors, a well thought out investment plan that has also provided several employment possibilities, and improved the local economy. The Promise Franchise proudly carries the seal of international endorsement by So far, so good “What sets us apart and what is unique the prestigious International Franchise about The Promise, is our range of Association (IFA). products, services and quality,” says “While The Promise is planning an Alabi. “A typical example of this is with additional 100 outlets in the future, with 2020 a reasonable target, a big our premium loaf of bread. People come from far and near, just to buy plan for Lagos and Abuja is around The Promise Premium Loaf”. our kitchen services for multinational The brand has become a guaranteed industrial companies”, the CEO states. choice of partner and restaurateur “We’re now looking for funding partners to be able to achieve this, and as it continues to dig deeper into the industrial domain; finding more over the next five years, our turnover and more market-leading companies will increase through these additional assets to an achievable target of to unveil its kitchen services to; and expand its presence in the country, $25million(USD ). soaring beyond what Alabi had hoped “I would say it’s a case of ‘so far, so for when he first struck upon the idea good’, but it can only get better still.”

Outlet opening of the Okrika branch

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A Global Company Optimising its

LOCAL Presence

at every moment; enabling lives Schneider Electric may have and to be more connected, sustainable, one of the world’s most efficient, safe and reliable. “We serve our customers by extensive operations when it offering the largest portfolio in our comes to facilitating sustainable industry, bringing expertise to our segments and partners in the home, industry and energy efficiencies, industries, buildings, cities and in the explains the Vice President in but this doesn’t detract from an cloud,” Partner Business, Ahmed Fateen. “Our equally prominent local customers are at the front and centre of all our managerial, commercial and emphasis as is seen in East sales-support actions. We are a strong Africa and reliable partner for the electrical engineering, process automation and Writer: Matthew Staff IT needs of our customers. “With an experienced team of Project Manager: Donovan Smith first-class engineers, and a worldclass manufacturing centre located in Nairobi, we are the only partners s a global specialist in energy management and who can exceed our customers’ expectations in real value-added automation, Schneider services and solutions. Electric’s mission to “With us, customer satisfaction is continuously provide always the number one priority. And at world-class products, solutions, Schneider Electric in East Africa, we call systems and services to customers this, ‘Life Is On’. across all segments in East African Combining energy management, industry continues to compound the automation and software to serve four wider Group’s ‘Life is On’ ethos. key markets that make up 70 percent Operating across Kenya, Tanzania, of the world’s energy consumption, Uganda, Ethiopia, Rwanda, Somalia, the need for such a service has South Sudan, Burundi, Djibouti and never been greater and the ability Eritrea, the Company’s technologies to differentiate itself in this niche ensure that Life is On, for everyone

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market has made Schneider Electric an increasingly appealing proposition; especially in East Africa. “With the growing population in East Africa, Schneider Electric wanted to better its footprints here,” the Company continues. “This was then followed by an acquisition of Power Technics Ltd which has been in existence for more than 33 years serving in the East Africa market. “With the presence of Schneider Electric in the East African region, this will enhance the expertise as well as knowledge based on the training of young graduates in the field of energy.”

Quality of service and products

From the simplest of switches to complex operational systems, Schneider Electric’s technology, software and services facilitate improvements in the way its customers manage and automate their operations. And all of this is achieved from its offices in Kenya, Ethiopia and Uganda in order to maintain a localised, personable presence.

“Our technologies ensure that Life Is On everywhere, for everyone and at every moment enabling lives to be more connected, sustainable, efficient, safe and reliable. We serve our customers by offering the largest portfolio of our industry, bringing expertise to our segments and partners in the home, industries, buildings, cities and in the cloud. Our customers are at the front and centre of all our managerial, commercial and sales-support actions. We are a strong and reliable partner in the electrical engineering, process automation and IT needs of our customers.” - Ahmed Fateen, Vice President, Partner Business


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“Schneider Electric has a manufacturing capability strong enough to support East Africa and its surrounding regions. This factory [in Nairobi] is used to manufacture low and medium switch gear, control gear, feeder pillars for power stations and cable management systems including lan cabinets,” the Company says. “In addition, our fully-fledged local logistics, warehouses, products, equipment distribution centre, and electrical assembly ensure we are able to respond swiftly and professionally to customer standards or emergency equipment requests.” Completing this highly refined structure is an equally comprehensive supply chain management approach which has been rewarded across the wider Group over the years. As a global entity, the extent of factories, distribution centres, personnel and established partnerships on hand to complete this chain is among the most comprehensive in the world but as is seen through Schneider’s East African operations, it can effectively facilitate more localised operations too. “In East Africa, 40 percent of our purchases come from the local market, while we continuously work hand-inhand with our suppliers on building win-win partnerships,“ the Company continues. “Quality of service and products is what keeps us looking in the

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Schneider Electric is continuously developing new products for the energy sector, while also providing materials and equipment for the electrical power sector

market for the best-in-class suppliers, so we can deliver our customers the best value they deserve.” This focus on customer satisfaction requires continuous monitoring and feedback, and forms just one component of an overall dedication to regional enrichment; as is also seen through its extensive corporate social responsibility arm. Utilising its industrial expertise to electrify 128 rural schools in Kenya in 2015 - impacting as many as 45,000 students - the prime objective of everything that Schneider Electric does is to address these key shortfalls and infrastructure gaps present in the region. “A lack of electricity in Africa remains one of the biggest barriers to the region’s development and prosperity, and continues to trap millions of people in extreme poverty,” the Company notes. “With a third of all primary schools lacking any access to electricity, 90 million students are left

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being educated from places that have no power. In Kenya, where 77 percent of the 44 million inhabitants have no access to electricity, the Government entrusted the Rural Electrification Authority with the responsibility of ensuring that all public primary schools in the country are connected to electricity supply in readiness for the implementation of a global laptop programme. Schneider Electric was selected as technical partner to electrify 128 schools in the year. “The solution developed by Schneider Electric for this project was replicable and customisable for any similar electrification project in Africa.”

Achieving reliability, flexibility and ease

Being a global Company with a unique local presence is what defines Schneider Electric, ensuring that it can deliver the best quality service to its custowmers not just through


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Tel: +254 20 2344313 Email: info@toprankhitech.com www.toprankhitech.com

Kenyan based supplier of High Quality UPS, Diesel Generators, Solar Panels, Deep Cycle Batteries, Inverters and Voltage Regulator (AVR)

Integrated Energy Solutions based on state-of-the-art technology Authorised Schneider Electric distributors

+254 703 030 000 / 500 metsec-info@doshigroup.com www.metsec.co.ke

the aforementioned supply chain optimisation, but via an accessible, accountable and superior workforce. Encouraging ambition, expertise and resources to tackle the most pressing technological challenges present in the modern world, this ethos emanates from the top down with long-term success dependent on leaders with the vision to drive performance in an everchanging business arena. Compounding this necessity are a series of hiring and training approaches adopted to formulate the best internal structure not just for the present day, but to be in place for future sustainability also. The results are evident across the board with a mixture of genders, ages and skill-sets deployed where they’re most suited across the Group’s numerous divisions. “Arguably the most significant of these placements is within the Execution Centre though,” the

Company explains. “With the demand for efficiency in advanced energy distribution and consumption in East Africa, Schneider Electric has helped businesses achieve better operations through the extension of efficient grid solutions and industries. “A team exists to provide solutions to the complex situations encountered in the electrical energy sector, addressing the need to have a one-stop shop that handled forward planning, and upgrades and maintenance for the electrical power utility companies, as well as various industries.” The solutions team is subsequently capable of completing designs of new electrical power systems covering substations, and the transmission and distribution of electrical power at both commercial and industrial levels. The Company adds: “Schneider electric has undertaken all power reticulation systems including; LV/MV/ HV networks up to 132KV power lines,

substations and cabling. Schneider electric can handle all protection systems from design, installation, testing and commissioning, environment concerns and all logistical aspects with infrastructure support.” Having such a turnkey presence on a localised basis is the key differentiator behind its success in East Africa; backed up by its consultancy arm too as it looks to share its unrivalled knowledge with those who need to adopt such long-term significant products. “While achieving reliability, flexibility and ease in East African major electrical grid networks recently, the team has been able to contribute hugely towards an efficient grid,” the Company concludes. “As Schneider Electric we are continuously developing new products for the energy sector, and providing materials and equipment for the electrical power sector.”

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Life is On

Thriving as a business of the best, not the biggest, Schneider Electric Mining, Minerals and Metals South Africa is putting sustainability on the radar of the continent’s most fluctuating sectors Writer: Matthew Staff | Project Manager: Donovan Smith

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everaging the wider Group’s specialist skills in energy management and automation, Schneider Electric Mining, Minerals and Metals South Africa (Schneider Electric MMM) has taken significant steps in recent years to bring new and significant efficiencies to the heart of the continent’s industrial domain. Addressing key challenges including social licensing, business volatility, financial constraints, digitisation, resource scarcity, globalisation, resource nationalism, and a gap in the talent pool; the ever-diversifying and growing division has found solutions

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aplenty in order to bring sustainability back to the fore. “We help our customers grow in a sustainable way by helping them maximise their production resources and optimise industrial operations, while improving overall efficiency and asset utilisation,” the division’s Vice President, Wilhelm Swart states. In regards to mining alone, this asset utilisation revolves around safety and security, energy and sustainability, operational efficiency, workforce efficiency, value chain optimisation, community development, and specific sector challenges; these elements of course being transferable to all other


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industrial areas as well. “Our overall strategy is to create value that generates consistent, profitable growth for our customers by providing sustainability, efficiency and supply chain technology at the operations layer based on domain expertise, consulting services and software,” Swart affirms. Regarding production, Schneider Electric MMM also looks to efficiently deliver capital and operational projects that minimise risk and costs. “Mining, Minerals and Metals will be the business of the best, and not the biggest,” Swart declares. “And we can help our customers be the best in

two key ways: we can help them be more efficient and sustainable through the use of technology and strategic partnerships; and we can help them be more disciplined in capital allocation through improved cost management operational excellence and value creation.”

A positive team culture

Currently building its business model around innovation, digitisation and branding, the Company’s modern day adherence to the most advanced of technologies ensures “innovation at every level, from connected products to complete solutions”; Schneider

Electric subsequently able to boast a flexible turnkey range of solutions applicable to multiple markets. This represents nearly 200 years of evolution achieved by the wider Schneider Electric Group in order to house such an offering in the present day. “The Company began in 1836 when Brothers Schneider acquired mines and forges in France and two years later created Schneider & Cie,” Swart details. Moving forward, “between 1981 and 1997, the Company diverted from steel and shipbuilding to focus mainly on electricity through strategic acquisitions”.

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Having set the scene, 2010 represented the most significant transition as it ingratiated itself more firmly into areas of software, critical power and smart grid applications; a remit that has also experienced extensive geographic growth ever since, as it branched out into a current footprint of 53 countries in either a practical, sales or partnership capacity. “Our strategy from this point is to increase MMM team engagement via behaviour to drive a positive team culture; to build up solutions through delivery skills, execution capabilities and inclusive systems; to invest selectively in the MMM segment for Africa coverage; to continuously drive effective lead generation via digitisation, campaigns and events; and to produce an MMM cluster strategy via increased marcom awareness and coverage in selected Africa MMM countries,” Swart lists in regards to MMM’s continuous improvement strategy. “We are able to introduce new

services like our EcoStruxure Platform which leverages advancements in IoT, mobility, sensing, cloud, analytics and cybersecurity to enable innovation at every level through three core capabilities of our platform: embedded connectivity and intelligence; interoperable foundation for smart operations; and infrastructure for cloud-connected digital services.” Schneider Electric MMM’s IoT technology backbone provides a fundamental set of technology capabilities that allow the Company to connect these layers of innovation into each new solution; subsequently bridging the IoT/OT gap and doing so at a scale and speed previously unavailable in these markets.

Life is On

Having infiltrated its award-winning service into so many countries around the world, the need to implement an equally comprehensive supply chain management strategy has been of

2010 represented the most significant transition as it ingratiated itself more firmly into areas of software

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JB SWITCHGEAR SOLUTIONS (PTY) LIMITED

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B Switchgear Solutions (Pty) Limited is a leading manufacturer of low voltage switchgear systems. The Company boasts a comprehensive range of products to service the needs of its clients. Packaged solutions are an integral feature of its offer to market, ranging from containerised substations to custom control solutions. The eagle series is a key performer in the JBSS range, and carries comprehensive type test certification for performance and safety. The Company also carries ISO9001 certification for its quality management system.

Johan Basson johanb@jbswitchgear.co.za

www.jbswitchgear.co.za


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Quality switchgear systems JB Switchgear has a strong reputation and an excellent track record for the design and manufacture of high quality switchgear solutions which meet the latest national and international safety and performance standards.

Solutions through focus and commitment JB SWITCHGEAR SOLUTIONS (PTY) LIMITED Tel: +27 027 5804 • info@jbswitchgear.co.za • www.jbswitchgear.co.za 4b Molecule Rd, Vulcania Ext 2, Brakpan 1541, Gauteng RSA Reg. No.2001/020510/07

Outlook

Creative Services

Outlook Publishing’s awardwinning in-house team is now utilising its extensive production skills to offer a full and bespoke range of editorial, design and marketing services via its new Outlook Creative Services division.

Motor Control and Automation

MEDIUM VOLTAGE LOW VOLTAGE AUTOMATION LEADER IN SAFE, INTELLIGENT, TYPE-TESTED POWER DISTRIBUTION AND MOTOR CONTROL F O R M O R E I N F O R M AT I O N V I S I T : www.outlookpublishing.com/creative-services

TEL :+27 11 397 2141/2/3 WWW.MOTORCONTROL.CO.ZA

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paramount importance in recent years, with the resultant structure catering for 130,000 order lines a day and 500,000 references across its 103 distribution centres, 220 factories and 45,000 suppliers. “We have built a strong foundation of tailored supply chain capability for our customers,” explains Schneider Electric’s Executive Vice President for Global Supply Chain, Annette Clayton. “This differentiates us in the marketplace, and we are poised to support the more demanding business environments and critical needs of our customers.”

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Number of personnel employed through the Company’s global supply chain as a result of growth and acquisitions

Swart adds: “Schneider Electric’s supply chain is now a worldwide operation well-positioned to serve our customers everywhere. Resulting from growth and acquisitions, our global supply chain now comprises 90,000 employees with many of them fulfilling customer orders every 1.5 seconds in 220 manufacturing factories and 100plus distribution centres located across 44 countries.” Naturally, the MMM division only comprises a fraction of this Group undertaking, but the same values apply throughout and have been critical in Africa where logistical optimisation


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Schneider’s fully flexible supply chain meets challenging demands

is of the essence. Consequently, a collaborative, lean, agile, project-driven and fully flexible supply chain exists to meet the challenging demands of the continent’s industrial field. “In 2015, Gartner, the world’s leading information technology research and advisory Company, identified the top 15 European Supply Chain Organisations and for the first time in its history, Schneider Electric ranked in the number 10 position,” Swart emphasises. Winning awards, accolades and recognition in general has become commonplace for the Company over the years, with the business also being recognised for areas of energy management, data centre dynamics, corporate social responsibility, partnership formulation, and distribution management in recent times. And, having laid down this foundation of operational excellence and structural sustainability, Schneider Electric MMM’s strategy moving forward is to maintain this head-start on the industry curve through the ongoing monitoring and adherence to the three industries’ most pressing trends and fluctuations. “The way we currently manage energy is unsustainable, and the three megatrends of urbanisation, industrialisation and digitisation are provoking an important increase in energy demand,” Swart concludes. “Today we still depend on unsustainable CO2-emitting fuels for 85 percent of our energy, trapping an ever-increasing amount of heat in the atmosphere. “At Schneider Electric, we innovate at every level to befit customers across industries... Innovation at every level is future-proof and redefines energy management and automation for customer outcomes and at the same time addresses the energy dilemma for a more sustainable planet; ensuring Life is On, for everyone, everywhere, at every moment.”

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Rising Across Africa The Motisun Group has a longstanding Company vision, consistently striving to be recognised as the leading business conglomerate in Africa Writer: Phoebe Calver | Project Manager: Kane Weller he Motisun Group has accumulated a geographic reach encompassing southern, central and eastern Africa during its 30 years in operation, establishing a strong reputation in the process with manufacturing companies across steel, cement, plastic tank and pipe domains. Based in Tanzania, the privately owned, diversified business conglomerate’s strong vision and stable leadership has driven the Group to become one of Africa’s biggest success stories in the industry. Not only does the Company foster economic growth

and development, but also provides an abundance of employment opportunities to the local community; to date Motisun Group has both directly and indirectly provided employment to more than 10,000 locals. “During our 30 years in operation, we have made an exponential jump in both investment and profitability, diversifying our brand portfolio, introducing new products and innovations,” the Company explains on its website, “all made possible by our wise investment choices in finding the right people, technology and business philosophy to drive sustainable growth.”

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The support of a carefully selected management team, made up of professionals with an exemplary track record within the sector - having held senior management positions in organisations both locally and internationally - the Group has obtained the rare ability to identify and implement key strategies effectively. The Company continues: “As a Company we are perfectly placed to provide the best service in the sector. We have the understanding of our people, the communities we work within, the governments we work with and are able to combine the years of experience within our Company, with the aspirations of those who wish to invest in Africa’s bright future.” Motisun’s Company mission is driven by the ideal of standing up for its staff, customers, suppliers, stakeholders and the community in which it operates,

Steel tubing products sold under the Kiboko brand

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allowing it to provide exceptional MMI Steel has become a respected customer service across all levels of the brand and is the preferred choice business and the countries it serves. for many within the building and construction industry.” The Company’s steel products are all The preferred choice sold under the brand name of KIBOKO, The steel sector welcomed MM Integrated Steel Mills LTD - a subsidiary all of which are made from top quality steel and provided by global steel of the Motisun Group - into the companies; this ensures that the fold more than two decades ago, products conform to international and since then it has become a standards and retain the Company’s fast growing multinational leader well respected name. in the manufacture of cold rolling The Company adds: “Our sheets, structural steel products and competitively priced products are galvanised roofing sheets. sold via a nationwide network of In east and southern Africa, distributors and we export to adjoining MMI Steel has built state-of-the-art countries such as Malawi, Congo and facilities, including manufacturing and processing plants, located in Tanzania, Rwanda.” MMI Steel has made a dedicated Zambia, Uganda and Mozambique; effort to undertake its business in an now comprising an aggregate production capacity of 350,000 tonnes ethical manner. With a mentality such as that in a professional environment, each year. not only can it create and maintain “Each plant includes cold rolling positivity in working relationships but mills, galvanising lines, colour coating also remain innovative in an everlines and tube mills,” explains the changing industry. Company. “In a short space of time,

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WORLD WIDE

EXPERIENCE A TOTAL COMMITMENT TO QUALITY PRODUCTS AND IMPECCABLE SERVICE

The timeless mission of JFE Steel is to contribute to society with the world’s most innovative technology, developing unique and highly functional steel products. Steel has been a key, basic material for human civilization over the centuries and it will surely remain indispensable far into the future. As a steel-maker we recognize our shared responsibility to address pressing needs in modern society, including safety and environmental protection, by developing world-leading technologies and products. T: +81 3 3597 3111 www.jfe-steel.co.jp

Metal One strives to improve the satisfaction levels of its customers and business partners in Japan and abroad, upgrading its capabilities, business models and services in response to the needs of the times. We foster wide-ranging coordination and collaboration with our shareholding companies, Mitsubishi Corporation and Sojitz Corporation, as we seek to become the world’s strongest integrated steel trading company.

Steel Resources is committed to strengthening its trading activities in East and West Africa through extensive product knowledge, close attention to client requirements, innovative logistics and creative financial solutions. We have developed powerful, long standing and mutually beneficial relationships and will continue to develop new and strategically important alliances that will give SRI and its customers a significant financial and tactical advantage allowing all of us to prosper in a highly competitive global environment.

T: +81 3 6777 2000 www.mtlo.co.jp

T: +1 305 459 4000 www.steelresources.com


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BASF Performance Materials, driven by innovation and design

t BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. The approximately 112,000 employees in the BASF Group work on contributing to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio is organized into five segments: Chemicals, Performance Products, Functional Materials & Solutions, Agricultural Solutions and Oil & Gas

cold stores, shipping containers and vehicle superstructures. Panels are made up of polyurethane insulating core and an outer layer of the diffusion-resistant metal sheet. These panels produced with BASF PUR & PIR (polyisocyanurate) rigid foam not only provide very low lambda value regarding thermal conductivity, but they also offer an outstanding combination of excellent flame resistance while sustaining other specified physical properties.

BASF’s Performance Materials division encompasses the entire materials knowhow of BASF regarding innovative, customised plastics under one roof. Globally active in four major industry sectors - transportation, construction, industrial applications and consumer goods – the division has a strong portfolio of products and services combined with a thorough understanding of application-oriented system solutions. Key drivers of profitability and growth are our close collaboration with customers and a clear focus on solutions. Strong capabilities in R&D provide the basis to develop innovative products and applications.

The high load-bearing capacity of sandwich elements (multi-layer construction elements with diffusion-resistant metal coatings) makes them ideal for the construction of large halls. They ensure optimal and complete thermal insulation without thermal gaps. The sandwich elements are perfect construction material for facades and roofs through their Elastopor® and Elastopir® rigid foam core. In the house building sector, such insulating elements is especially suitable in flexible sandwich layers for gap-free insulation of pitched or flat roofs with BASF’s Elastopor H systems.

We work in close collaboration with architects, contractors, developers and manufacturers to create environmentallysound housing for all types of climates all over the world and satisfy diverse architectural styles. In the process, we also incorporate industry-leading solutions for flooring, roofing, insulation and waterproofing while attending to the smallest of details like joint sealants and tile grouts. Elastopor® and Elastopir®: Intelligent sandwich panel technology Sandwich panels are essential products for all kinds of construction usage including warehouses, factories, supermarkets, car showrooms, stadiums, swimming pools,

Sandwich panels produced with BASF’s PUR & PIR rigid foam conforms to international standards for building material classification and fire prevention including DIN 4102 Part 1 (B1 Class), GB 8624-1997 (B1 Grade), KSF 2271-1998 (Grade 3), FM 4880 (Class 1). Furthermore, BASF innovative products – Elastopir™ rigid foam has passed high-level fire test like LPS 1181.The panels retain their dimensional stability, used long-term over a temperature range of –30ºc to +90ºc. It can withstand temperatures of up to 250ºc for short periods with no adverse effects. Furthermore, special polyurethane products can be used to withstand temperatures of +200ºc without additional heat protection or can be utilized for cold-temperature applications down to -180ºc.


To share our vision visit wecreatechemistry.com

Application

Product

Benefits

Sandwich Panel

Elastopor® and Elastopir® Panel Systems

Energy Saving

High thermal insulation with low product weight

Efficiency

Rapid installation with accurate fitting

Good Appearance

Various designed and coloured panel available

Durability

Dimensional stability of panel from –30ºc to +90ºc

Fire Resistance

Good fire resistance conforming to DIN4102 part1, B1 class

About BASF’s Performance Materials Division BASF’s Performance Materials division encompasses the entire materials knowhow of BASF regarding innovative, customised plastics under one roof. Globally active in four major industry sectors - transportation, construction, industrial applications and

consumer goods – the division has a strong portfolio of products and services combined with a deep understanding of applicationoriented system solutions. Key drivers of profitability and growth are our close collaboration with customers and a clear focus on solutions. Strong capabilities in R&D provide the basis to develop innovative products and applications. In 2015, the

Performance Materials division achieved global sales of €6.7 bn. Further information on the Internet at: www.performance-materials.basf.com

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The Motisun Group is a big supporter of aiding and encouraging development, as is seen through its joint venture partner; mining Company, Maganta Matitu Resource Development Ltd (MMRDL). A joint venture agreement was signed in September, 2009, with the Company’s centralised goal to develop iron ore mines at Maganaga Matitu, while also setting up a 300,000 tpa capacity integrated steel plant in Ludewa located in southern Tanzania. “We are eager to develop Manganga and Ketewaka as standalone profitable mining and processing operations,” explains the Company. “MMRDL already possess the rights for expansion over an area of 20 square kilometres on our Maganga plant. “We aim to start production of sponge iron which will enable us to feed the domestic steel mills and export it when the project attains its rated capacity under the Company’s planned expansion growth.”

The Company has honed its skills in utilising its many ventures, for example the production of sponge iron and coal as raw materials will require deposits from both Maganga Matitu and Ketewaka. Once production on the project commences, the joint venture of MMRDL’s project is set up with the intention of supplying sponge iron to local steel manufacturers which will eventually reduce or eliminate the requirement of importing iron billets. MMRDL and the Motisun Group as a whole have struck the balance between Company progression and the progression of the industry it works in. “It is key to note that the project we are working on forms the basis of industrialisation in Tanzania,” affirms the Company. “Therefore we are able to contribute to the goals of the nation, in its hopes to gain self sustaining industrialisation, while also acting as a stimulus for other sectors in the economy.

STEELFORCE

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teelForce is a leading European steel trading Company, headquartered in Antwerp, Belgium. The Company has been active in the African market for close to three decades, and has a deep professional knowledge of each customer’s needs. We have representational offices across Africa and our global sourcing network guarantees that you will get the right product at the right market price. The Company’s experienced staff are focused on the ever-changing market opportunities, combining negotiation power to optimise purchase price and logistics costs.  It is our mission to offer a competent and competitive solution to all your needs for steel.

www.steelforce.eu

“It is also important to see that these processes ensure full and effective utilisation of our local natural resource, while also transferring new environmentally friendly technology to Tanzania.”

Superior quality

The Company aims to begin production of sponge iron to feed its domestic steel mills

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In the 12 years since Motisun’s subsidiary, Kiboko Plastics made its debut it has become one of the largest manufacturers of superior quality PVC and HDPE pipes, water tanks, irrigation and sewage disposal systems in Tanzania. “Our state-of-the-art manufacturing plant has the full range of moulding facilities – injection moulding, blow moulding, compression moulding, roto moulding and ISBM extrusion – in order to produce an entire range of tanks and pipes,” continues the Company. “Our products are distributed under the Kiboko brand through a nationwide dealership network, as well as exporting the


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Your Reference In Steel

Basic elements > Logo

Active all over Africa since 1988

The Steelforce logo is always composed of the brand symbol and word mark to form a unique representation of our brand. Its basic forms and uses are displayed here. They must be used in strict accordance with these guidelines so as not to dilute the visual clarity of our brand. Using the logo consistently will build awareness and recognition among all our audiences.

steelforce WITH OFFICES IN

ANTWERP HQ Lange Klarenstraat 16-20, 2000 Antwerp, Belgium Tel: +32 3 224 10 80 | info@steelforce.net | www.steelforce.eu

Kenya - Nairobi | Ethiopia - Addis Abeba | Nigeria - Lagos | Tunisia - Sousse

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Kiboko Plastics has become one of the largest manufacturers of superior quality PVC and HDPE pipes

www.steelforce.eu

products to adjoining countries.” Kiboko Plastics employs more than 100 people, comprised of quality controllers, warehouse staff, engineers and sales and marketing employees. Possessing the knowledge of the latest trends and technological progress within the industry, it is able to be innovative with its products, enabling it to consistently meet the demands of the market. In order to maintain the quality of its products and stay up-to-date with international standards, the Company carries out stringent raw material and finished goods tests. In order to do this Kiboko Plastics requires quality controlled laboratories which conform to strict rules and regulations. “Within the span of a few years the Kiboko pipes and water tanks have established a large base of satisfied customers,” the Company concludes. “We are growing and aim to become the most trusted and innovative brand in Africa.”

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Making History

in Africa and Beyond

Kalyan Hospitality Development Ltd is thriving in Togo, in the implementation of its wider Group’s strategies, delivering not just an unrivalled service provision, but a promise of socio-economic development in the process Writer: Matthew Staff Project Manager: Stuart Parker alyan Group has long believed that its own development goes hand-in-hand with the social and economic development of the country in which it operates, and has subsequently engrained itself into numerous industries - through a standardised set of philosophies and processes - to assist in the progress of a nation. Established by Ashok Gupta, who brings as much as two decades of international business experience from the global market to the Group, Kalyan has diversified and expanded over the years to cater for the hospitality, shipping, mining, fund management, agriculture and poultry sectors; but hotel development remains one of its key drivers.

Ashok Gupta Chief Executive Officer

Benefiting from an active presence across not only West Africa, but also Australia, India, Mauritius, Malta and the UAE, the identification of longterm, sustainable projects fits naturally in to the wider Group’s ethos of socioeconomic enablement and continues to have a profound influence in Togo, especially. “Kalyan believes the Company’s growth is connected to the growth of the country and the Group carries responsibility towards the social development of the country where it operates,” emphasised Chief Executive Officer (CEO), Gupta back in 2016. “Kalyan seeks to add value to the countries it operates within, adding to the capital and social growth, making sure the majority of employees are recruited locally, trained and certified to the highest level in their respective fields to assist them in building and promoting their careers and improve their standard of living.” This business model has thus been applied to Kalyan Hospitality Development Ltd in managing the refurbishment and renovation of Hotel 2 février in Lome, Togo; an iconic hotel which shall be operated as a five-star development by one of the most prominent groups in Africa, Carlson Rezidor, and is expected to open in the first quarter of 2016.

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Kalyan mobilises all energy and resources to make projects happen ahead of schedule

Hard work brings success

West Africa is one of Kalyan Hospitality’s most important markets for growth with Togo a focal point among the wider region, providing a platform for Kalyan to implement its progressive and dynamic continuous improvement strategy; embracing innovation, planning, ethics, inspiration and collaborative business relationships. “Kalyan’s business model for growth provides us an edge to successfully reach greater heights in a competitive business environment and diversify to various markets across the globe without being restricted to any particular geography,” Gupta explained. “Our focus is always on each business and project, and we believe dedication and hard work brings success, with money just a byproduct of each success. “We always make fast but calculated decisions, and if you want to establish a business in the long run, you need to

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Kalyan Shipping Ltd. While the hospitality sector presents numerous opportunities for segmental and wider Group growth in the years to come, it is complemented extensively by its sister subsidiaries; none more so than the ever-evolving shipping arm. Licensed to perform dry bulk sea cargo services in Mauritius and beyond, Kalyan Shipping Ltd’s development in the domain is proving every bit as lucrative as its adjacent divisions in bridging the gap between Kalyan Group and new markets and new clients. Operation date: Autumn 2017

show all the actors involved that there is a common benefit to it. That is the way we are working in Togo. At the end, people are the basis of a longterm growth.” This is all too evident through the renovation of the historic Hotel 2 février, the tallest hotel in West Africa, operated under the Radisson Blu brand. “Beginning in August 2014, this massive renovation project comprises 320 rooms, and 4,000 square metres of conference and meeting space built to top quality standards,” Gupta detailed. “In three months we put the whole team together, did the audit, submitted our offer and signed a PPP with the government for 30 years. “Nobody has executed a project that size in such a short period of time, and after participating in the African Investment Hospitality Forum in AddisAbeba last September and presenting our project, everybody was amazed.” Mobilising all energy and resources


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HOW IT ALL BEGAN Ashok Gupta’s grandparents had a large number of farmers working on the crops. At one point, famine hit the community and said crops, putting farmers out of work and making existing crops unattainable at the hands of protective landlords. Most landlords sold these crops to the workers for double the price. Mr Gupta’s grandparents, however, decided to support their farmers at that critical time, treating them like their children and opening their storage to them; making crops available for free so the farmers could support their families. His grandparents were among the very few landlords in the area who prospered in the long run, managing to gain gratitude from the farmers who subsequently worked tirelessly to repay the kindness. This same relationship between management and staff members is instilled into Kalyan Group to this day.

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www.ethnic.co.za

ingfutureproofconsultingfutureproofconsult to make projects happen ahead of all industry timelines and indicators is a Group trait gratefully passed down through its subsidiaries, and is equally prominent in its adjacent poultry operations in Togo, as well as its significant palm oil plantation and oil processing project, also addressing a pressing concern in the country. Gupta noted: “This project will develop a fully-integrated palm oil plantation - across a minimum of 6,000 hectares - and processing unit crushing mill. The project will produce about 2,400 megatons of crude palm oil during peak production and has the potential to make Togo self-sufficient and a net exporter of palm oil.”

Social development

West Africa is a key market for Kalyan Hospitality

While the Company’s focus is largely honed in on Togo at present, the aim is to provide the same quality of service across the ECOWAS region (Economic Community of West African States) in

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the long-term, with the development strategy based on finding the right assets and sources for development in each country, and on developing the most suitable partners for each project. “You need to evaluate opportunities, bring in the right consultants, perform top quality full feasibility/technical studies and start thinking about how you will finance your projects well in advance to be able to move fast and perform on a fast track basis,” Gupta said. “You also need to ensure that there is a benefit to the people, country and region to have the human factor on your side. “If you bring economic growth without social development you might be successful and make some money but if you want profitable long-term business, you need to establish a strong network and show the people you are here for good; not just in words but by actions and delivering what was promised and agreed.” Kalyan has achieved just this on the continent, subsequently attracting the attentions of the African Development Bank and a series of potential investors now looking at entering a country or region they would have previously avoided. Gupta continued: “Our goal is to establish a business model in Togo in several fields of activities and to then export that model across the whole of West Africa.

2,000 jobs for the hotel’s construction

550 jobs for operations

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“Most investors might be reluctant venturing into Africa, but Africa is the future. Africa will account for 25 percent of the world population by 2050 and for 50 percent by the end of the century. “The manpower of the future is in Africa, and plans have to be made to provide jobs to these people.” This is exactly what Kalyan has been doing in Togo, giving opportunities to local artisans and teaching them how to perform in complicated environments, for the benefit of both the Company and the individual. “In Africa, local employment is a major issue. If you want to stay in the long run you cannot just come, bring expatriates, make some money and leave. You need to take advantage of the existing skills available locally and also develop what is not available,” Gupta emphasised. “For the hotel’s construction, 90 percent of the manpower was sourced locally, which means around 2,000 local people were involved. “This is the kind of holistic approach of the business, which might not work in some regions, but I can assure you this is the best way to grow in Africa. You need to develop the business environment and this is obviously linked to human resources.”

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Kalyan makes sure its employees can grow at a professional level

A dedication to individual enrichment isn’t constrained to the workforce either with Kalyan heavily involved in corporate social responsibility initiatives and the overall development of the communities in which it chooses to operate. Improving the quality of living, across amenities, electricity, healthcare and education; the organisation from management down understands the importance of total regional progression. “We create jobs - 2,000 for the hotel’s construction and another 550 for operations - but it is not just about job creation,” Gupta said. “We also train our employees and make sure they can grow at a professional level. “We told the Togo Minister of Finance at the beginning, “We are not only building a hotel, we are building skills and capacities for the future”.” Free meals to all site workers each day further cements the Company’s role as a personable and reputable business, fostering a positive atmosphere within Kalyan that promises to reap further rewards in the West African region and hospitality sector in general, in the years to come. Gupta concluded: “We are a Group with a great vision to successfully grow but to also make a difference in people’s lives. We have always followed our aims and turned failure into opportunity. We believe in collaboration and working together to succeed but also believing in your own abilities and never giving up as there is always a way. “Nobody works as much as we do, and nobody pays so much attention to quality. There is always a clear focus and ability to just launch into projects and take bold steps into new markets. “Kalyan can ensure you that we will make history in the sector, not only in Africa but also worldwide.”

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THE 3RD ANNUAL POWERING AFRICA SUMMIT

E V E N T

F O C U S

Showcasing power, trade and infrastructure opportunities across the African continent THE 3RD POWERING Africa Summit will once again engage North American and African investors The 3 Annual to showcase power, trade and infrastructure opportunities across S U M M I T the African continent and explore how 9-10 MARCH 2017 Washington, D.C. project bankability can be increased. Under the new US administration, how can the relationship between the US and E V E N T D E TA I L S Africa be strengthened to pave the way WHEN: for future investments? What are the 9-10 March Government’s plans in this regard? If you are in the power industry, Africa is the place to be and This year’s Summit will also focus ‘Powering Africa’ is the best place to start WHERE: Olamide Ogunduyile, Sales Manager, Siemens Energy on the successes of the private sector Washington, D.C. Increasing Private Sector Competitiveness in Africa’s Energy Sector including America’s private equity houses, WEBSITE: sovereign wealth funds and America’s www.poweringafrica-summit.com/ powerhouse family wealth funds. To be added to the mailing list for CONTACT: this meeting, please email: PA-S@energynet.co.uk PA-S@energynet.co.uk rd

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Official Partner

Associate Sponsors

Strategic Partners

Lead Sponsor

Sponsors

An exclusive 10% discount on registration for all subscribers of Africa Outlook. Email monique.bonnick@energynet.co.uk, quoting the code: AO10.

#PAS17 | WWW.POWERINGAFRICA-SUMMIT.COM

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The 3rd Annual

S U M M I T 9-10TH MARCH 2017

Washington, D.C.

If you are in the power industry, Africa is the place to be and ‘Powering Africa’ is the best place to start Olamide Ogunduyile, Sales Manager, Siemens Energy

Increasing Private Sector Competitiveness in Africa’s Energy Sector Official Partner

Associate Sponsors

Strategic Partners

Lead Sponsor

Sponsors

An exclusive 10% discount on registration for all subscribers of Africa Outlook. Email monique.bonnick@energynet.co.uk, quoting the code: AO10.

#PAS17 | WWW.POWERINGAFRICA-SUMMIT.COM


GTR TRADE FINANCE WEEK 2017

E V E N T

F O C U S

Providing unrivalled access to companies and institutions doing business across the continent RETURNING TO CAPE Town for its 11th year, the market’s premier panLimited number trade finance gathering will take ofAfrican complimentary corporate passes place at The Westin on March 9-10. available!* Now also incorporating GTR‘s Cape Town, South Africa | The Westin Cape Town March 9-10, 2017 West Africa Trade & Export Finance E V E N T D E TA I L S Conference, for an increased focus on developments in key markets such as WHEN: Nigeria, Ghana and the Francophone 9-10 March region, the event will focus on the WHERE: extensive trade, export, commodity The Westin, Cape Town, South Africa and infrastructure financing 2016’s vitalopportunities statistics The largest trade finance gathering in the available across the WEBSITE: Africa region returns to Cape Town. continent; providing unrivalled https://goo.gl/DNYaRO Who will you meet? 302 147 24 access to those companies and CONTACT: institutions currently doing business jmulhausen@gtreview.com Sectors attended in 2016 in Africa, including regional and global corporates, financiers and trade specialists. GTR’s ties to the market’s primary “One of the most amazing events dealing 15% discount thereafter with OUTLOOK15

›› Regional corporates & traders ›› Banks & financiers

Delegates attended

Companies represented

Countries represented

›› Government organisations & public bodies ›› Insurers & risk managers ›› Lawyers

›› Consultants

›› Trade associations and chambers ›› ECAs & multilaterals ›› Solution providers

with trade finance in Africa, with excellent information and networking opportunities. ” Dr A Mahate, Dubai Exports

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Corporates & traders 32% Banks & financiers 20% Insurers & risk managers 10% Govt orgs & public bodies 8% Consultants & accountants 8% ECAs & multilaterals 7% Non-bank financiers 5% Media 4% Solution providers 3% Lawyers 3% Other 0%

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*reserved for exporters, importers, traders, manufacturers and producers of physical goods only.

trade bodies, regulators and institutions allows on-stage discussions to focus on the latest challenges being experienced by those involved in African trade, as well as highlighting potential opportunities in a number of key countries and sectors. Discount Description: Africa Outlook has secured a 15 percent discount with code AOK15 when booking online. Please keep in mind that these offers are not available in conjunction with any other offers and are eligible for new registrations only. In order to register for the corporate passes, or for any questions, please contact Judith Mülhausen via jmulhausen@gtreview.com, or visit the GTR website. All attendees must be registered prior to the event.


Limited number of complimentary corporate passes available!* 15% discount thereafter with OUTLOOK15

Cape Town, South Africa | The Westin Cape Town March 9-10, 2017

2016’s vital statistics

The largest trade finance gathering in the Africa region returns to Cape Town. Who will you meet? ›› Regional corporates & traders ›› Banks & financiers

302 Delegates attended

147

Companies represented

24

Countries represented

›› Government organisations & public bodies ›› Insurers & risk managers ›› Lawyers

Sectors attended in 2016

›› Consultants ›› Trade associations and chambers ›› ECAs & multilaterals ›› Solution providers

“One of the most amazing events dealing with trade finance in Africa, with excellent information and networking opportunities. ” Dr A Mahate, Dubai Exports

Corporates & traders 32% Banks & financiers 20% Insurers & risk managers 10% Govt orgs & public bodies 8% Consultants & accountants 8% ECAs & multilaterals 7% Non-bank financiers 5% Media 4% Solution providers 3% Lawyers 3% Other 0%

*reserved for exporters, importers, traders, manufacturers and producers of physical goods only.

To find out more, please contact Judith Mülhausen at jmulhausen@gtreview.com or visit www.gtreview.com


BIG 5 CONSTRUCT NORTH AFRICA

E V E N T

F O C U S

Connect with the growing North Africa construction market E V E N T

D E TA I L S

WHEN: 25-27 April C

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WHERE: Parc Des Exposition de L’Office des Changes, Casablanca, Morocco

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CASABLANCA, ONE OF the most iconic cities in North Africa, will host the launch of the first ever ‘The Big 5 Construct North Africa’, set to support the Moroccan construction industry and professionals. From 25-27 April at the Parc Des Expostions de l’Office des Changes, Moroccan construction professionals will be able to delve into key industry-influencing trends and discover the latest solutions for the build environment. Portfolio Exhibitions Director, Andy Pert, said: “By sharing global best practices and innovative ideas, beyond providing networking, business and learning opportunities through our internationally recognised Continued Professional Development (CPD) workshops, we are confident The

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Big 5 will support the Moroccan economy; catering to the needs of the local manufactures and construction professionals.” More than 10 CPD-certified and free to attend workshops will be delivered by industry experts throughout the three days of the event, covering key topics such as sustainability, and health, safety & and equipment in construction. Architects, engineers, project managers, contractors and interior designers will be able to expand their skill-set, network with peers and collect CPD points. Regionally, North Africa’s GDP has been growing since 2011 with a six-year estimated growth rate of approximately 20 percent. Moreover, the Moroccan construction sector is expected to rise at a compound annual rate (CAGR) of 4.07 percent, with all trends showing an upward trajectory. There has never been a better time to attend, learn, and network with leaders within the industry in Morocco, and a delegation of buyers from Dubai Exports has already confirmed its participation with the aim of establishing new partnerships with local manufacturers. Organised by dmg events Middle East, Asia and Africa, The Big 5 Construct North Africa 2017 joins the larger portfolio of the Big 5 brand. With its network of more than 300,000 suppliers and buyers of construction products from 120 countries, The Big 5 connected more than 35,600 exhibitors, 195,500 visitors, 1,000 speakers and 20,000 conference and summit attendees in 2016.


DRC MINING WEEK EXPO & CONFERENCE

E V E N T

F O C U S

stakeholders to gain knowledge, share insights, network and learn • An exclusive CEO roundtable (by invitation only) • Business to business(B2B) matchmaking • Business to Government (B2G) introductions • Free-to-attend technical workshops • Technology display • Product and machinery demonstration opportunities • Site visit to further understand mining operations DRC MINING WEEK is a well• An indoor and outdoor exhibition established annual mining investment giving sponsors and exhibitors – 24 June 2017 DRC MINING 23 Theevent Pullman,aimed Lubumbashi at creating and the opportunity to promote their WEEK EXPO & CONFERENCE Grand Karavia Hotel, DRC enabling environments to boost the solutions directly to the country’s industrialisation of the mining sector. main mining operators with DRC Mining Week has grown over the agribusiness, energy and SMEs E GET V E N T DHEAD E T A OUT I L S THE GROUND YOUR past 11 years within the mining industry zones for industrial and local LOOK UP FOR NEW BUSINESS OPPORTUNITES IN THE DRC its footprint in the DRC and established distributors WHEN: and the Copperbelt, engaging with the 23-24 June Government and key stakeholders. As with the event last year, DRC WHERE: In 2017, DRC Mining week will be Mining Week has secured to this date The Pullma, Lubumbashi Grand even bigger and better than in 2016, the impressive support of the industry Karavia Hotel, DRC benefiting from the increased expo through the diamond sponsorship with unlimited outdoor space for of ENGEN; platinum sponsorships of WEBSITE: showcasing equipment, tools and Standard Bank, Sodexo and Tenke http://www.drcminingweek.com/ PRE-CONFERENCE machinery. Fungurume; while Copperbelt Energy TWO-DAY CONFERENCE CONTACT: INDOOR & OUTDOOR EXPO The three-day programme features Corporation, Total Mining, AEL, Jeantite.oloumoussie@spintelligent.com FREE TECHNICAL WORKSHOPS PRODUCTthe & EQUIPMENT DEMOSline up: following Ecobank, Handyman’s Lime, Liquid or SITE VISIT Benjamin.weinheimer@spintelligent.com • A two-day conference for Telecom and Schlumberger are gold B2B MATCHMAKING international and national and silver sponsors.

Get your head out of the ground and look up for new business opportunities in the DRC

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Join us at DRC Mining Week and benefit from exclusive B2B & B2G networking opportunities to boost your WWW.AFRICAOUTLOOKMAG.COM current and future business ventures.


DRC MINING WEEK EXPO & CONFERENCE

23 – 24 June 2017 The Pullman, Lubumbashi Grand Karavia Hotel, DRC

GET YOUR HEAD OUT THE GROUND LOOK UP FOR NEW BUSINESS OPPORTUNITES IN THE DRC

PRE-CONFERENCE TWO-DAY CONFERENCE INDOOR & OUTDOOR EXPO FREE TECHNICAL WORKSHOPS PRODUCT & EQUIPMENT DEMOS SITE VISIT B2B MATCHMAKING

Join us at DRC Mining Week and benefit from exclusive B2B & B2G networking opportunities to boost your current and future business ventures. For more information please contact: Jeantite.oloumoussie@spintelligent.com |+27 21 700 3508 benjamin.weinheimer@spintelligent.com |+27 21 700 3515

www.drcminingweek.com


Outlook

Creative Services

Complementing the production of Africa Outlook, Asia Outlook and Europe & Middle East Outlook magazines, Outlook Publishing’s award-winning in-house team is now utilising these same specialist production skills to offer a full and bespoke range of editorial, design and marketing services via its new Outlook Creative Services division. For more information on how we can work with you in providing a plethora of completely flexible and customisable production services, please visit www.outlookpublishing.com/creative-services

DESIGN: Stephen Giles +44 (0) 1603 959 656 steve.giles@outlookpublishing.com

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Africa Outlook - Issue 47  
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