PPSFL Annual Report 2018

Planned Parenthood of the Southern Finger Lakes

IMPACT REPORT 2018

2018 Board of Directors Chair Norris Kirby Vice Chair Sarah Wolfolds Treasurer Jeffrey Silber Secretary Amy Carver Members Melanie Anastasio Monica Bankston Elizabeth Bixler Suzanne Brody Robert Frank Karen Gilovich Millicent Ruffin Katie Thompson Amy White

Leadership Team President/CEO Alicia Kenaley Chief Operating Officer Angela Riddell Chief Financial Officer Christian Oleck Vice President for Patient Services Liz Weissbrot Vice President for Programming and Communications Maureen Kelly

Dear Friends, The times that we’re living in provide constant challenges as well as very exciting opportunities. When we reflect on 2018, we can’t help but appreciate that we saw more of the latter — new opportunities, new programs and partnerships, and a shift in the statewide political landscape that will resonate for years to come.

Construction began on our new Corning Health Center, which will expand access to reproductive health care throughout the region. Also in the Southern Tier, our staff piloted new programs that promoted creativity and self-love in youth group participants, and our Sexual Assault Resource Center continued building connections and providing a safe harbor for those who need us.

In Ithaca, we were delighted to host a Pride Block Party! The day featured performances, games, delicious food, and a lot of fun. Our Teen Council brought peer led sex ed to more local classrooms, and Generation Action student activists spearheaded remarkable successes on local college campuses.

Across our region, our dedicated health center staff provided more than 9,400 people with compassionate and non-judgmental care, including sexually transmitted infection tests, cancer screenings, contraceptive and abortion care, and transgender care.

We are truly inspired by all of the phenomenal staff members, advocates, volunteers, and donors who make all of this possible.

At the state level, we saw key pieces fall into place to ensure the passage of the Reproductive Health Act and more. It was exciting to be there in Albany to see this historic legislation enacted in early 2019. Also at the state level, you may have heard that we will be merging with four other New York State Planned Parenthood affiliates — Planned Parenthood of Mid-Hudson Valley, Planned Parenthood of Mohawk Hudson, Planned Parenthood of Nassau County, and Planned Parenthood of New York City.

Through this process, we’re poised to become stronger than we’ve ever been, with access to more resources over a greater area, and a goal of expanding services for even greater reach to those who need us most.

As we grow and improve, we appreciate the support of our community more than we can put into words. Over time, and no matter what we face, our friends and volunteers keep us going — providing the energy, enthusiasm, and inspiration to continue our work.

Thank you so much for everything you do to make it possible.

Sincerely,

Alicia Kenaley President/CEO

Norris Kirby Chair, Board of Directors

Patient Services Our five health centers provide sexual and reproductive health care services in four counties, including visits for birth control; testing and treatment for STIs; cancer screenings like Pap smears and breast exams; diagnostic testing such as colposcopy; well-person exams; provision of hormone therapy for our transgender and non-binary patients; and first-trimester medication and in-clinic abortion. As part of our commitment to making our services accessible, we provide most services on a sliding fee scale and continue to expand our online appointment system.

Throughout last year, we educated patients about extended use for Long Acting Reversible Contraceptives like implants and hormonal IUDs; implemented a new, instant-read HIV test with more accurate results; launched our abortion access project, increasing access to procedures and decreasing the time that patients spend in our centers; and undertook clinical service improvement projects.

We were thrilled to break ground on our new Corning Health and Education Center, where we plan to expand our surgical abortion service, and look forward to serving patients in a facility that reflects the high quality of care that we provide.

We continue to see growth in our transgender services, with just under 500 patients seen in 2018 for hormone therapy. This essential and life-affirming service, a collaboration between Patient Services and Education, helps patients arrange for care and educates other area providers about the need for respectful and affirming care for transgender communities.

Additionally, we invested in dedicated training resources for clinical staff. Our Training Coordinator and Clinical Support Specialist made a huge difference for their colleagues by developing a more comprehensive training program and providing ongoing support for staff. We expanded our Centralized Follow Up team, a critical part of the continuum of care for patients.

Our team is compassionate and tenacious in making sure that patients get the information and care that they need.

Finally, as part of our ongoing commitment to improvement, we instituted the Press Ganey Patient Experience Survey. Any patient who agrees to be contacted via email receives a comprehensive questionnaire, giving meaningful data on where we have opportunities for improvement. It has been heartening to read the overwhelmingly positive comments from patients.

“I don’t have the proper words to describe how amazing the nursing and assistant staff was. They were personable, receptive, and made me feel like I was ‘home’ in a place I had never been before. The Clinician was especially skilled at communicating in language that fit my perspective. I felt as if I was talking with a knowledgeable consultant who thoughtfully made a plan with me with my goals in mind.

This place literally changed my life. Thank you so much, Planned Parenthood, for everything you do!”

Anonymous Patient Feedback

9,488 Patients | 17,058 Visits 4,406 Birth Control Visits 1,723 Pap Smears 975 Transgender Services Visits 1,288 Breast Exams 1,110 In-Clinic & Medication Abortions 7,018 Screenings for STIs

Education & Outreach It was an extraordinary year for our Programming and Communications team. We saw growth in events, staff, systems, and publications.

The Sexual Assault Resource Center strengthened partnerships with 10 local coalitions and task forces. Staff hosted three lunch & learns and an open house and participated in community events including Strong Kids Safe Kids, World AIDS Day, Corning Youth Center’s Resource Fair, the Fund for Women Annual Gathering, and more.

In addition, we joined The Enough Abuse Campaign, held monthly support groups at New Dawn treatment center, and developed our Enough is Enough program on local college campuses. We received a $20,000 grant through the Community Foundation of Elmira-Corning and the Finger Lakes to expand campus programming and host a Pride Festival in Corning in 2019.

ProjectCAP provided evidence-based programs in 7 schools. In October, we held a community breakfast in Elmira to learn about healthy sexual development in the #MeToo age. In the same month, a new effort titled “Lovesome: A Self-Love Youth Project” showcased art created by the Chemung County LGBTQ+ youth group, all centered around the theme of self-love and acceptance.

Sexual Assault Resource Center Direct Services 354 in-person counseling sessions

459 calls to the 24/7 hotline 64 medical accompaniments & advocacy

78 people participating in support groups

Ithaca Teen Council continues to grow and is a sought-after resource in our schools. Through the hard work of our members, we scheduled first- ever birth control and consent lessons for a local rural high school. Five members attended Day of Action and spoke face to face with their representatives about the need for comprehensive sexuality education.

Teen Council’s impact in 2018 was tremendous. Between tabling, education programs, and conversations with peers, our members reached 1,640 people in Tompkins County, providing an average of 108 volunteer hours each and holding conversations with 315 of their peers and family about sexuality topics.

Our LGBTQ Health and Wellness program Out for Health saw a growing demand for more transgender and non-binary cultural fluency training and resources. Our team collaborated to train the staff of sixteen organizations, including five other health care/mental health facilities — reaching over 450 local professionals.

Other highlights were holding our first annual Pride Block Party in Ithaca, fulfilling orders for over 500 copies of our Teaching Transgender Toolkit, and hosting over 40 meetings of our Tompkins County LGBTQ Youth Group.

Another example of collaboration between patient services and education, our PrEP Coordination Program was established in all our health centers. In 2018, 55 unique patients, half of them first time patients, started on PrEP. Our PrEP Coordinator provided outreach and education across a ten county region and in-service trainings around HIV prevention and identifying patients to mental health and substance use agencies. Additional outreach has included provided tabling and programming to college campuses and participating in Youth HIV/AIDS Awareness and World AIDS Day events.

“Being a part of Teen Council and Planned Parenthood in general, since I was in 8th grade, has opened my opportunities up to another level. I identify as a leader, public speaker, and peer educator more than ever now. TC has helped me grow as a communicator with my parents, friends, and peers; it has also brought me closer to people who I might not have had the pleasure of meeting otherwise.”

Jaden Demarest (TC member 2016-2018)

Public Affairs Our Public Affairs team works to empower patient advocates and members of the community to advocate for their health and rights.

Our Generation Action college advocacy organizations at Cornell University, Elmira College, and Ithaca College have nearly 60 active members. In February 2018, PPGA at IC won their #Fight4BC campaign, securing a commitment that birth control would be available for students and staff, regardless of restrictions set forth by the Trump-Pence administration.

A Campus Campaigns Grant allowed 15 college advocates to attend the Power of Pink volunteer conference in Detroit.

IC’s PPGA President Tatiana Jorio was selected for PPFA’s Student Leadership Cohort on Race, Equity, and Inclusion where she has been working with a mentor on professional development skills and other organizing skills.

“Honestly, the program has been life-changing In April, our two volunteer teams became official! The ~25 members of Team Tompkins and Team Southern Tier meet monthly to discuss outreach, advocacy, and ways to protect and expand access to reproductive health and rights. Members tallied over 100 volunteer shifts in 2018, tabling with information, canvassing at busy events to collect comments against the Gag Rule, and more. Volunteers also knocked on 1,155 doors across Ithaca, Elmira, and Corning through our Healthy Neighborhood Canvassing Program.

We added four new members to our Speaker’s Bureau in 2018 — a group of patient-advocates who speak on the impact PPSFL has had on their lives.

for me. The program provides us with monthly learning goals and professional development skills, but the best part has been my amazing mentor. Every month we talk on the phone and speak candidly about our identities, personal lives, jobs and life after college. My mentor has taught me a lot about myself and made me a more self-aware leader. It’s nice to have someone who is so successful in their work rooting for you and offering you their advice.”

Tatiana Jorio

Our volunteers and college advocates registered 225 voters and collected 411 pledge to vote cards through tabling, crowdcanvassing, and hosting non-partisan voter registration fairs on their campuses. Since the Gag Rule announcement, we rallied with over 70 activists and collected over 800 comment cards against the Gag Rule.

PPSFL had nearly 100 advocates attend our Day of Action 2018 where we showed up in Albany to rally for reproductive rights and lobby our state legislators for the Reproductive Health Act, the Comprehensive Contraception Coverage Act, and more!

Many of the bills that we fought for during Day of Action 2018 and several years before have now passed at the beginning of the 2019 legislative session.

Public Affairs Impact 533 engagements at events, trainings, and meetings

498 signed on as supporters through the Health Center Advocacy program

1,000s

of students reached through Generation Action advocacy

Giving @ PPSFL Planned Parenthood strives to ensure that those who turn to us for health care get the services they need, no matter what. Ways you can make an impact:

1,761 donors contributed a total of

$670,001

$464,696

The Cervical Cancer Prevention Fund subsidizes the cost of colposcopies for un- and underinsured women.

This life-saving procedure is a critical tool in the prevention of cervical cancer.

to the Annual Fund

The Abortion Access Fund of PPSFL benefits women in Tompkins, Chemung, Schuyler, and Steuben counties who have made the decision to have an abortion, but do not have the financial means to do so.

1,490 $173,452

$31,854

864

Donors of up to $99

737

Donors of $100-999

The Annual Fund is a pool of unrestricted donations secured on a yearly basis to support the greatest needs and operations of PPSFL. Gifts also support programs including patient services, programming, education, public affairs, and our Sexual Assault Resource Center.

The Maurer and Kelly Transgender Health Fund supports low-income individuals to offset the cost of transgender health services. This includes, but is not limited to, clinician visits and health services provided at PPSFL.

160

Donors of $1,000 or more

Honorarium or Memorial gifts enable you to recognize loved ones with a gift that helps support our work.

These gifts are recognized throughout the year.

Planned gifts can be made in the form of a bequest in your will or revocable trust, retirement or life insurance policy, or by charitable gift annuity.

For more information about making a gift, please contact our Development Office at 607.273.1526 or email us at development@ppsfl.org.

“We support Planned Parenthood of the Southern Finger Lakes because of the many affordable health care options it provides to our neighbors across the Southern Tier. We support a women’s right to choose. We support the notion that men and women should be guaranteed uncensored conversations with their health care providers about their sexual health. We support an individual’s autonomy to make personal choices about reproduction without intervention from politicians.

And we support organizations that fight back when our government or our court system insert restrictions into private health care choices. We ask you to stand with us to support PPSFL.”

Susie and Eric, PPSFL Donors

Financial Overview 2018 Revenues | $7,232,002 Medical Services 51.5% Contributions and Bequests 16.1% Grants 28.5% Other 3.9%

2018 Expenses | $7,583,377 Medical Services 69.6% Program Services 16.2% Management & General 10.4% Fundraising 3.8%

Planned Parenthood of the Southern Finger Lakes promotes sexual and reproductive health by providing exceptional services, honest education, and fearless advocacy.

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Corning 135 Walnut St

Elmira

755 E Church St

Ithaca

620 W Seneca St

Hornell 111 Seneca St

Watkins Glen 106 W Fourth St

Coming Soon:

Our new Corning Health Center @ 35 West William St!