Taylor Creek VW taking pandemic precautions By Fred Sherwin The Orléans Star When the Ontario government first introduced emergency measures to combat the COVID-19 pandemic by closing all non-essential businesses, car dealerships in the province took a tremendous hit. Most were closed for weeks except for their service departments which were deemed an essential service. It wasn’t until May 4 that car dealerships were permitted to interact with clients by appointment only. Two weeks later, they were given the green light to open fully under Stage 1 of the province’s reopening plan. Prospective customers were able to once again walk into a car dealership – albeit wearing a protective face mask and maintaining social distancing – and test drive a car. Besides requiring visitors to their showroom to wear a face mask and use hand sanitizer, all the touch points such as door handles, restroom doors, rails, showroom doors, tables and employee
desks are wiped and sanitized regularly. Taylor Creek VW has introduced a number of other measures to make the car-buying experience easier during the pandemic, especially on their website where you can do a video chat with a sales specialist and take a virtual tour of any of the vehicles in their showroom. The sales staff at Taylor Creek VW are second to none. The dealership has been recognized as a Wolfsburg Crest Club member for two years in a row. The designation is handed out by Volkswagen to dealerships for meeting the highest sales and service standards based on feedback from their customers. At the outset of the pandemic, car manufacturers around the world had to temporarily close their plants for several weeks which resulted in a reduction in inventory. To help bring things up to speed and to make sure customers get the vehicle with the options they want, Volkswagen is encouraging new customers to pre-order their vehicle online and they are even
The bright and spacious showroom at Taylor Creek VW offers plenty of room for physical distancing while shopping for your next new car. STAFF PHOTO offering a $500 bonus to do so, as well as 15 per cent off Volkswagen original accessories and a $500 extended warranty discount. Customers can also find out how much their trade-in is worth on the website,
book a service appointment, or view the dealership’s pre-owned inventory. Taylor Creek VW is located at 1221 Trim Rd., just south of the 174. Their website can be found at taylorcreekvw.com or you can call them at 613-903-6994.
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October 1, 2020 • Volume 35, No. 11 • 7